Xinhua Beijing, March 29 (Yi-Zhan) 29 from the China National School of Administration was informed in 2012 of the United Nations e-government survey report recently released report recommends that government departments should take advantage of social media to improve the quality of public services and reduce costs, increase government transparency.

The report pointed out, is now the social media era (such as the rapid rise of microblogging, etc.), especially social media in the Asia and the Pacific region unprecedented development has become the main form of two regional networks, which requires the Government to The use of social media to promote the use of e-government efforts to make social groups can adopt this new way to enjoy the e-government services in the public.

The report notes that in the information age, the government needs to think about how to use the tools of information and communication technologies to optimize the legal framework, rules and regulations, institutional restructuring and operational procedures and human resources development, in order to conform to the citizens of the new demand, accept new challenges, really do to the public for the center to provide services.

It is understood that since 2001, UN DESA, United Nations member countries in the process of e-government to investigate and publish an annual e-government survey report, to help countries to better understand the global e-government development status, understanding of national e-government is relatively the location of other countries, to promote the sustainability of e-government policies and programs for national policy-makers in decision making, especially for developing countries to promote the information technology strategy provides an important reference(http://www.agile-news.com/).

The 2012 survey showed that e-government to ensure that the key to improve the quality of life and achieve long-term, equitable development can play a very big role. And improve service quality but also because the government can continue to improve the management and operation level. The survey report recommends that governments pay more attention to e-government development and promote joined-up government and improve the quality of public services with the ultimate goal is to carry out legitimate and effective public governance and contribute to inclusive, equitable and sustainable development for present and future generations.

2012 of the United Nations e-government survey report >> run through the theme is: e-government for the public and the investigation report on the UN's 193 member governments of nearly two years of e-government development assessment. Member of the selection ranking The indicators include four aspects: the scope and quality of online services, telecommunications infrastructure development, human resources development and e-public participation in the development of e-government indicators.