But in the ultracompetitive world of China's Internet industry, such
leads are hard to keep, and Sina faces pressure from rivals, who are
pouring resources into the social-networking sector. Chief among them is
Tencent Holdings Ltd., an industry giant with a big pile of cash that has been aggressively promoting its own microblogging site.
In an interview, Mr. Chao laid out a series of changes he is making
to Weibo (which literally means "microblog") to broaden its offerings
and attract more users.
A new version of the site, now being tested, will change its look
with prominent sections recommending users of interest and offering
games and other applications. Mr. Chao is trying to make it easier for
users to define their relationships with other users—such as by labeling
those who are real friends, as opposed to those who are just "fans."
And there will be special services, like "personal assistants," to help
the site's most influential users with technical questions.
Weibo's initial incarnation was "the right way to enter this market,"
said Mr. Chao, a former journalist in his 40s with a serious demeanor.
But now there is "a great need for people to communicate, to share among
friends, among people who know each other."
Social-networking sites have taken off in much of the world, with
users across the globe becoming increasingly interconnected. But unlike
many other markets, China—which has more than 450 million Internet
users, more than any other country—isn't dominated by big U.S. companies
like Twitter Inc. and Facebook Inc. In fact, China's government blocks
access to those two sites for users inside the country. MySpace China,
an affiliate of the U.S. social-networking site that is partly owned by
News Corp., has struggled. News Corp. also owns The Wall Street Journal.
Instead, a host of domestic Chinese companies are competing to fill the space. RenRen
Inc., which runs one of the biggest Facebook-like sites in China,
raised $743 million in a U.S. initial public offering in May that it is
using to beef up its offerings. Rival Kaixin001, held by Happy Networks
Ltd., also operates a social-networking site similar to Facebook.
Chinese search giant Baidu
Inc. is trying to turn its popular message board, Baidu Tieba, or
Postbar, into more of a social network, and had its own microblogging
service, Baidu Shuoba, or Baidu Talk, which failed to gain traction
against Sina and now has been suspended. Sohu.com Inc. and NetEase.com Inc. offer microblogs.
Tencent has a successful online-game business, but executives say
they are focusing their efforts on social networking and on their Weibo
site in particular, including efforts to have third-party developers
make applications for it, as Sina is doing. Tencent's challenge lies
largely in Sina's users, generally a cosmopolitan set of social
"influencers" from which Sina can expand outward and downward, compared
with Tencent's younger users in China's lower-tier cities, from which it
is harder to move up, analysts say.
China's Internet companies have generated enormous enthusiasm among
investors, and some of their valuations have reached levels similar to
those of their U.S. counterparts, even though China's online-advertising
market is still smaller than the U.S. market.
Chinese social-media websites collectively have hundreds of millions
of users who swap messages and play games on the sites using phones and
computers. Facebook itself is considering entering China despite the
difficulties of dealing with government censorship—especially for a site
that has been used as an organizing tool by protesters in the Middle
East and one that has been blocked in China for nearly two years.
Weibo won't be turning into Facebook, Mr. Chao said, but will have
more Facebook-like features to allow for "stronger social relationships
based on our new applications."
Analysts say the transformation will be a challenge. Sina, which was
launched in 1999 and trades on Nasdaq, is far smaller than some of its
rivals. Its market value of nearly $6 billion is a fraction of Baidu's
more than $40 billion and Tencent's nearly $50 billion. Tencent has
significantly more resources to spend on marketing, with $1.7 billion in
cash as of March, compared to Sina's $577.6 million.
In addition to the more than 200 million users Tencent claims for its
microblogging site—it's hard to compare the companies' user counts,
with their different methods of counting—Tencent has legions of users of
its flagship product, QQ, China's most popular instant-messaging
platform, and runs a social-networking site called Qzone.
Mr. Chao said he wasn't worried. "It's not a competition about how
much cash you have," but about "product improvement" and "end-user
experience," he said.
IChinaStock, a research website for global investors, says Tencent,
which already has social connections between its users, is closer to
becoming "China's Facebook," but that "in terms of media influence, it
will be very difficult for Tencent Weibo to surpass Sina Weibo."
The growth of social media in China comes even as the government has
increased efforts to regulate Internet use. Over the past two years, an
increasing number of overseas websites have been blocked in China for
long periods of time, damping participation in ever more global social
networks despite the legions of Chinese Internet users. Users around
China have reported slower and less stable access to popular overseas
websites such as Google
Inc.'s Gmail, and researchers say it appears traffic to Google's
servers is being limited. Chinese websites, including Sina, are required
to police themselves to keep their government-issued operational
licenses, a costly task involving dozens of employees who monitor the
sites around the clock.
Although Sina is known for its heated discussions, at times over
controversial issues such as local government corruption and soaring
property prices, most talk on the site isn't political. When sensitive
topics arise, the company can be creative in limiting conversation
without cutting it off altogether—for example, by blocking searches of
sensitive keywords but not stopping people from publishing them on their
own microblogs.
For topics known to be taboo in China, such as the spiritual group
Falun Gong, Tibetan independence and the government's violent 1989
crackdown on student protests in Tiananmen Square, the company sometimes
removes messages entirely.
When asked if he was concerned a government crackdown might affect
the outspoken nature of Weibo, Mr. Chao said that Sina had years of
experience in dealing with content regulations while maintaining its
websites and that he was confident the company could handle it.