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Philippine City Adopts Online Transaction Monitoring System
Source: futuregov.asia
Source Date: Tuesday, June 14, 2011
Focus: Electronic and Mobile Government, Citizen Engagement, Internet Governance
Country: Philippines
Created: Jun 14, 2011

The Philippine city government has set up an online transaction monitoring system in a bid to attract more investors and to be one of the country’s most business-friendly local government.

Taguig city government recently completed the roll-out of the Taguig Tracking Device System (TTDS) enabling people to monitor the flow of transactions at City Hall, said Mayor Ma. Laarni Cayetano.

Cayetano explained the system was developed to suit the needs of investors in Taguig and to improve efficiency in completing transactions and releasing documents which are being processed by the city government.

We believe that getting rid of the red tape will attract continued investment, she said.

We assure our investors that we are ready to meet their demands and we will make it easier for them to put up and maintain their business in our city.

The TTDS, which was adopted from Malaybalay City in Bukidnon, tracks down the progress of licenses and permits applications in the city. With a click of a button, users can monitor the status of their papers.

Applicants with pending papers would be immediately sent an alert informing them of delays, Cayetano explained.

The automated system would also require applicants to submit all requirements every step of the way before the release of their permits or licenses.

Those who have completely complied with the requirements could expect their papers to go through concerned offices smoothly as each station has a specific time allocation to act on the transaction, otherwise, the system will send out an alert for delayed processing, Cayetano further said.

The Mayor stressed: We are serious in eradicating red tape and under the-table transactions. I would like to show the people that I am truly sincere in implementing this reform.
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