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India: Maharashtra Plans Legislation on Electronic Delivery of Services |
| Source: |
egovonline.net |
| Source Date: |
Wednesday, January 19, 2011 |
| Focus: |
Electronic and Mobile Government, Citizen Engagement, Internet Governance
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| Country: |
India |
| Created: |
Jan 24, 2011 |
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Maharashtra is working on preparing legislation - Maharashtra Mandatory Electronic Delivery of Public Services Act (MMEDPS Act) - to make it mandatory for all government officers/departments to offer online services to the citizens. The draft legislation has been sent to all the secretaries and municipal commissioners in the state asking for their opinions and inputs on the policy. Moreover, the government has also sought citizens' comments, which can be viewed on the Maharashtra government's website.If all goes as per the state government's plans, citizens will soon get to avail services, such as submission of forms, payments and tracking of applications submitted to various departments, on-line. This has been stated in the draft e-governance policy for Maharashtra, prepared by the state Department of Information Technology (DIT) to ensure superior electronic service delivery to citizens, with greater transparency. The draft policy states: "Through this act, every citizen shall have the option of availing the services through electronic (online) medium. The government departments shall make online, in a time-bound manner, various information, forms, application submission, application status tracking, and transactions. An Electronic Service Delivery Commissioner shall monitor and oversee the provisions for this." It would focus on the implementation of the various e-Governance initiatives and their interoperability, and establish an integrated environment for delivering seamless Government to Citizen (G2C), Government to Business (G2B) and Government to Government (G2G) services in a cost-effective manner. The other services that the government plans to deliver through the policy includes information availability, submission of online forms, online processing and payments, online verification, online status tracking and online availability of services with special stress on service delivery.
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India: Maharashtra Plans Legislation on Electronic Delivery of Services Maharashtra is working on preparing legislation - Maharashtra Mandatory Electronic Delivery of Public Services Act MMEDPS Act - to make it mandatory for all government officers/departments to offer online services to the citizens The draft legislation has been sent to all the secretaries and municipal commissioners in the state asking for their opinions and inputs on the policy
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