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Rwanda: More Ministers Adopt Twitter for Public Interaction
Source: The New Times
Source Date: Wednesday, July 25, 2012
Focus: Knowledge Management in Government
Country: Rwanda
Created: Jul 27, 2012

The Ministry of Trade Commerce and Industry (MINICOM) has become the latest government entity, after the Ministry of Health and the Prime Minister's Office, to open an interactive session on social media tool, Twitter, as a means of reaching out to the public. The session which officially kicked of Tuesday will run every Tuesday between 4 and 5PM with a hash tag "#askMinicom. Tweeps are able to directly interact with the Minister, Francois Kanimba, and the ministry's Permanent Secretary, Emmanuel Hategeka. "Minicom is eager to take full advantage of all modern communication tools to communicate with Rwandans and non-Rwandans alike about what the ministry does, why we do it and how well we are doing against the high standards we set for ourselves," Kanimba said in a statement. "Twitter is emerging as the fastest growing and most readily accessible medium for this kind of citizen engagement. #AskMinicom is therefore an important new element in our ministry's communication strategy." Twitter has emerged as an efficient and effective modern communication tool, where it has enabled thousands of people to interact on one-on-one basis or as groups. It has also enabled to disseminate information about Rwanda, especially during special events like the genocide commemoration, Independence Day, Liberation Day, or when there is a live telecast on a trending topic. According to Minicom, their first Twitter session aimed at giving people a chance to ask any question as well as contribute ideas on various issues they are inquisitive about regarding trade, industry and the status of the economy.
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