Service delivery areas that were identified include the provision of proper and sustainable learner transport to all learners who qualify; filling of all critical vacant posts for schools of learners with special education needs; implementing reversal of irregular salary increases; filling of substitute posts on time; redeployment of excess teachers to where they were needed most, as well as the merger and closure of schools that were not educationally viable.

During an oversight visit in the province, Makgate and her committee heard that progress had been made in all six identified priority areas.

Among those the learner transport system, which had collapsed before the intervention, was now fully functional and was effectively implemented.

The Committee visited Mzontsundu Secondary School to assess, among other things, learner-teacher support and learner transport.