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S. Korea: E-Gov't on Your Smartphone Now Within Reach
Source: korea.net
Source Date: Friday, November 21, 2014
Focus: ICT for MDGs
Country: Korea (Republic of)
Created: Nov 25, 2014

We are now one step closer to achieving fully wireless online electronic government services. People can now easily tap their smartphone apps and conveniently receive various services from government administrations and public institutions, anywhere and at anytime. 

A working mother surnamed Seo realized her four-year-old son had a high fever at 3:00 a.m. His body temperature rose to nearly 40 degrees Celsius. She was startled, but she did not know to which hospital or emergency room she had to go. However, she tapped the "Emergency Medical Information" app offered by the National Medical Center and, using the location information on her phone, found a nearby available emergency room. She was able to call the hospital through a hotline provided through the app and was able to treat her son at the hospital. 

This app obtained the grand prize in a public mobile app competition organized by the Ministry of Government Administration and Home Affairs. In addition to emergency room and hospital information, the app also provides information on pharmacies that are open on holidays. 

In addition to the "Emergency Medical Information" app, the "Safety Stepping Stone" app, which quickly sends out information during national disasters, and the "Q-net, All About Qualification" app, which provides comprehensive information about national technology license exams, have both also recently caught on. 

The "Safety Stepping Stone" app from the Ministry of Public Safety and Security offers information on how to report emergencies and what kind of actions people should take in case of disaster. The "Q-net, All About Qualification" app from the Human Resources Development Service of Korea allows applicants to file applications for national technology license exams and request the issuance of their license and related certificates. It also provides answers and results of those exams. 

Elsewhere in the e-government world, the "117Chat" app from the Seoul Metropolitan Police Agency, the "M Health Insurance" app from the National Health Insurance Service and the "Seoul Fortress" app from the Seoul Museum of History have also garnered favorable reviews. 

"117Chat" provides advices on school violence and lets students send photographs and videos as evidence to report incidents. It also has tips on how to deal with school violence and how to prevent it and gives information on professional counseling. 

The "M Health Insurance" app contains disease information, health related news and insurance claim information, while "Seoul Fortress" shows the maps of the ancient Seoul Fortress walls, which stretch 18.6 kilometers around central Seoul, and outlines the six different sections of the fortress wall. 

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