85 per cent of Singaporeans expect to their police force to use digital services, but only 57 per cent are happy with the current level of provision, a survey by management consultancy Accenture has found.

“The use of websites and mobile apps fall short of citizens’ expectations,” the survey said, while 91 per cent of Singaporeans said that digital technology improves police services.

Accenture also asked about the specific technologies that citizens would like the police to use. It found that 96 per cent of Singaporeans are comfortable with police officers using predictive technologies, 94 per cent with mobile devices, and 91 per cent with CCTV.

Citizens are least comfortable with their police wearing body-worn cameras, although it was still accepted by 81 per cent.

Further, 84 per cent of citizens in Singapore want to play a role in crime reporting. This is also mirrored in Australia, with two of the countries ranking the highest among all eight countries surveyed.

Accenture also found that 91 per cent of Singaporeans feel safe within their community, and 92 percent are satisfied with how effective their police task force is.

The 2014 Accenture Citizen Pulse Survey spanned 4,000 respondents in Australia, Singapore, France, Germany, the Netherlands, Spain, the United Kingdom and the United States. The survey was conducted in August.