Autumn 2013 Issue 43

 

Special Focus |  Policy and Legislation |  e-Government |  e-Commerce |  e-Society |  e-Security |  ICT Development

 


Contact Us: unpan-ap@sass.org.cn

 

 In the World of Internet Policy, Online Freedom Hangs in the Balance

 Expansion of IT Pact to Boost Global Economy: APEC Officials

 U.S.: Enhancing Public Access to Legal Data

 ESTONIA: Top 5 e-Services in 2013

 CHINA: Announces 9 Pilot 'Smart Cities'

 SOUTH KOREA: Gov’t to Widen Administrative Data Transparency

 VIETNAM: To Implement E-Assessment for Civil Servant Performance

 SINGAPORE: Teaming Up with Private Sector to Train Cyber Security Workforce

 INDIA: Government Releases National Cyber Security Policy

 AUSTRALIA: Government Streamlines Big Data Strategy

 

 

 

 Declaring Internet Freedom for All

 In the World of Internet Policy, Online Freedom Hangs in the Balance

 AFRICA: Media Foundation Welcomes Internet Freedom Project

 Gambian Media Law Restricts Internet Freedom

 EUROPE: Draft Data Law Could Kill Casual Web Browsing, Digital SMEs Warn

 Business and Human Rights – What This Means for the ICT Sector: European Commission Publishes Guide on UN Principles

 Norway Plans High-speed Internet in Arctic

 LATIN AMERICA: Uruguay's New Media Law - A Model for Latin America?

 NORTH AMERICA: Canada - Ottawa Stands Firm on Wireless Policy

 U.S.: Will Texas Pass Nation's Strongest Email Privacy Bill?

 The Federal IT Procurement Reform Act Passes House in Defense Bill

 Hawaii's Open Data Law Takes Aloha State to 'Next Level'

 Enhancing Public Access to Legal Data

 Internet Gaming - Law vs. Reality

 White House Expands Guidance on Promoting Open Data

 

 

 CHINA: IT to Play a Bigger Role - Minister

 China Announces 9 Pilot 'Smart Cities'

 China Pledges More Efforts to Protect Personal Info

 JAPAN: Stalking Law Revised to Include E-Mail

 SOUTH KOREA: KT to Launch Cloud Services in Japan

 MSIP, MOSPA and MOTIE Clashes Before the ‘Special Act on ICT’

 Gov't to Increase Free Wireless Internet Zones

 

 

 INDONESIA: To Improve Defence GIS Capabilities

 Indonesia Tests E-Billing for Tax Payments

 World Bank Promotes Open Data in Myanmar

 MALAYSIA: Launching Online Permit Renewal for Foreign Workers

 PHILIPPINES: To Launch E-Payment Scheme for Business Registration

 The Philippines Launches New ICT Projects

 The Philippines to Institutionalise Telehealth Program

 Philippine Lawmaker to Transform Legislative Process with Crowdsourcing Portal

 THAILAND: Revealing New Govt Website Standard

 VIETNAM: To Digitise National Database

 VN Prepares to Go Digital

 

 

 INDIA: Prasar Bharati Plans to Launch Mobile Apps

 Government Launches WiTrac Technology

 TRAI Issues New Regulations for Mobile Number Portability

 PAKISTAN: Ministries of IT, S&T Sign MOU for Production of Electronic Products

 

 

 AZERBAIJAN: New Draft Laws on ICT Sphere Developed

 Azerbaijan to Adopt New ICT Standards

 Azerbaijan to Allocate Frequencies for Needs of 4G Standard

 IRAN: ICT Minister Writer of 9 Titles, Numerous Scholarly Papers

 

 

 AUSTRALIA: Should Digital Copyright Be Reformed?

 Australian Government Dusts Off Digital Strategy

 QLD Releases New ICT Strategy

 ACMA Launches ‘Digital Citizens Guide’

 Implementing a New State ICT Strategy in Australia

 Australian Government Streamlines Big Data Strategy

 NEW ZEALAND: To Launch Revitalised ICT Strategy

 NZ Gov Seeks Submissions on Telco Regulation

 

 

 

 Audit of E-Government Projects Long Overdue

 Fragmentation, Censorship and Political Surveillance of the Internet Are Among Risks in Global Debate on Governance, New CIGI Paper Says

 AFRICA: Gambia - Government Warns of Massive Crackdown on Online Freedom

 EUROPE: E-Government Improving, but Citizens Want More, More, More

 European Dialogue on Internet Governance in Lisbon- How to Serve the Public Interest

 Europeans Dominate Political Twitter Rankings

 Moldova Builds E-Government: Mobile Digital Signature

 Moldova Builds E-Government: G-Cloud and E-Services

 Moldova Builds E-Government: Open Data

 E-Government in Romania – From ‘Nice-To-Have’ to ‘Must-Have’

 LATIN AMERICA: Chile Leads LAC in UN E-Government Ranking

 Latvia Ready to Share E-Administration Experience

 NORTH AMERICA: Canada - Budget Watchdog Data Shows Bureaucracy Grew Under Harper

 U.S.: The Google Perspective - Gigabit Internet in Local Governments

 5 Lessons from Gov 2.0

 The Government’s Data Center Count Has Doubled Since 2011

 State Department Bureau Spent Thousands for Facebook Fans

 Government Has Dropped the Ball on IT Reform, Lawmaker Says

 Industry Perspective: State Government Leads President’s E-Government Charge

 State Department IG Highly Critical of IT Sub-bureau

 White House Unveils CIO Council 2.0

 

 

 SOUTH KOREA: Gov’t to Widen Administrative Data Transparency

 Seoul to Carry Out Education Program on E-Gov't

 Defense Ministry Bans Smartphone Use Inside Its Office

 Kominfo DG Explains E-Govt Cooperation with Korea

 

 

 Indonesia and Korea Sign MOU on E-Government                                     

 Myanmar and ADB Collaborate on E-Government Master Plan

 MALAYSIA: Launching GIS-Based Dengue Monitoring Portal

 Philippines: To Deploy Extra Layer for Govt Data Security

 The Philippines Unveils New E-Gov Master Plan

 The Philippines Launches Pilot Trial of E-Court System

 SINGAPORE: Govt to Release More Data on Singapore for Personal and Business Use

 THAILAND: Launching E-Correspondence Management System on G-Cloud

 VIETNAM: To Implement E-Assessment for Civil Servant Performance

 Vietnam to Speed Up Path to E-Government

 

 

 INDIA: Kapil Sibal Launches “E-Gov Appstore”

 Government Launches New Website for Tribal Welfare

 E-Pension for Retired Government Officials

 New Application to Enhance m-Governance in Kerala

 Prime Minister Reviews National e-Governance Plan

 Ministry of External Affairs Launches Smartphone Application

 e-Governance Introduced in Hazaribagh Municipality

 Government Plans to Build 160,000 Service Centres to Implement e-Governance

 Election Commission Decides to Use VVPAT System

 

 

 AZERBAIJAN: Mobile Version of E-Government Website Presented

 Azerbaijani State Departments Expand Application of E-Services

 OMAN: MoCS Holds E-Training for Public Sector Staff 

 UZBEKISTAN: Having Launched Single Portal of Interactive Public Services

 

 

 AUSTRALIA: To Join Open Government Partnership

 Australian Government Fast-Tracks Cloud Strategy Reforms

 Government Faces Video Competition for Internet 'Prime Time'

 Public Sector's Best Tech Minds Converge for Technology in Government

 NEW ZEALAND: Delivering E-Procurement Reforms

 Government to Tackle IT Debacles

 

 

 

 Expansion of IT Pact to Boost Global Economy: APEC Officials

 WTO, World Bank to Develop Services Trade Database

 Global Clothing B2C E-Commerce Report 2013

 Global Web Traffic Plunged 40% During Google Blackout

 Nurture High Value Added Suppliers to Capitalize on Electronics Supply Chain, Says Analysis

 EUROPE: Commission Announces �13.7 Million Boost to Cross-Border Digital Public Services

 Estonians Spend Less On-Line

 Poland Has 55.5 Million Mobile Phone Subscriptions

 British PM Slams Internet Companies

 NORTH AMERICA: U.S. - Commerce Seeks Unified Customer Management System

 Giants Knocking at the CEE E-Business Doors

 The New Hot Commodities Market - The Cloud

 Border Protection Agency Considers E-Commerce

 

 

 CHINA: E-commerce Is Just the Business for the World's Future

 New Battle for 4G Equipment Market Share

 China's Telecom Firms Reveal 4G Strategies

 Alipay Fund Sees Over 2.5 Million Users

 Firms Put Most Cash into Online Businesses

 China to Float 40 Bln Yuan in E-savings Bonds

 Global Online Shopping Benefits Chinese Manufacturers

 Buying Online Becoming a Global Craze

 Alibaba, E-concierge, Soon at Your Service

 China Boosts Information Consumption

 JAPAN: Thin Surveillance of Online Drug Sales

 Backlash Occurs in Japan over Sales of Train E-Ticket Records

 SOUTH KOREA: IT Exports, Trade Surplus Set Record Highs in May

 South Korea's KT to Spend $2.65B Upgrading Network, Creating Jobs

 Korea Tops Global Smartphone Penetration in 2012

 S. Korea Banks to Segment Network, Establish Data Backup

 SK Telecom Recognized as World's First Provider of LTE-A Service

 Korea’s Online Procurement Service Shared with Mongolia

 

 

 MALAYSIA: App Offering Consumer Info Launched

 THAILAND: Stock Exchange Deployed Data Management Software

 Thailand Launches Three Software Services on G-Cloud

 ICT Industry to Enjoy 33% Profit Growth This Year, Asia Plus Says

 VIETNAM: Government Bans Four Kinds of E-Commerce Activities in Effort to Prevent Fraud

 Vietnam State Telco to Deploy Cloud Computing

 

 

 INDIA: TRAI Issues “The Telecom Commercial Communications Customer Preference Regulations, 2013”

 Government Allows 100 Percent FDI in Telecom

 EPFO Starts Registration of Digital Signature of Employers

 Vodafone and ICICI Launches M-PESA Money Transfer in Bihar and Jharkhand

 Online Payment to JSY Beneficiary’s Account

 SRI LANKA: Telecom Licensed to Operate Fibre-Optic Backbone

 Sri Lanka E-Commerce to Grow Exponentially If Paypal Liberalized IT Industry

 Special Mobile Service to Issue Ids in Northern Province

 Govt to Conduct Census of Businesses and Services

 

 

 AZERBAIJAN: E-Commerce Market Exceeds $1.1 Mln This Year

 Azerbaijan’s Online Market Quadruples over Five Years

 Azerbaijani Company Starts Digital Signature Issuance

 Azerbaijan to Fight Tax Evasion in E-Commerce

 Azerbaijan Gets Rise in E-Trade

 Azerbaijan Mobile Wallet Makes Debut

 Chip Production Expected in Azerbaijan

 KAZAKHSTAN: To Host International E-Commerce Conference-Exhibition Event

 

 

 AUSTRALIA: VIC Launches New ICT Procurement Register

 Australia Boosts Small Businesses with New E-resource Kit

 ICT Research Receives Massive $42 Million Boost

 Australia to Improve Central Bill Payment Service

 NEW ZEALAND: APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 Govt Says It'll Look into Online Shopping Tax

 ICT Contributing 5 Per cent of New Zealand’s GDP: Report

 

 

 

 Global Study Highlights Growth of Digital Journalism Ahead of Online Media Awards

 AFRICA: Ghana - 459 Schools Get ICT Laboratories, Internet Access

 EUROPE: Connected Continent? Three-Quarters Have No 4G Access!

 Europe Loves Wi-Fi: New Study Recommends More Spectrum Should Be Made Available

 ESTONIA: Top 5 e-Services in 2013

 NORTH AMERICA: Canada Rolls Out ePassports

 Canada Still Doesn't Lead in Wireless Pricing: Study

 Online Voting May Become Reality for Ontario, Canada

 U.S.: Why Lowa State Adopted a Cloud Phone System

 IT Can't Fix Complex Healthcare Problems

 Online Accessibility Is More Complicated Than It Seems

 Can Libraries Survive the E-Book Revolution?

 California Gets First Test of Cellphone Alert System

 Millions Still Not Using Internet Despite Wide U.S. Availability

 

 

 CHINA: Nation Expected to Be Top 3-D Printing Market

 China's 'Smart City' Being Created in Hefei

 Organization Calls for Clean Web Content

 Weibo Draws More Than Just Locals

 More Chinese Access the Internet Via Smartphones

 Efforts Stepped Up to Curb Fraudulent ID Card Use

 JAPAN: Network to Share Medical Info

 Japan Seniors Adopting E-Books Faster Than Young Adults

 SOUTH KOREA: Bring in Fastest Wireless Network

 Wirelessly Recharged Electric Bus Rolls Out

 NORTH KOREA: Unveiling 'Secure, Homemade' Smartphone

 

 

 INDONESIA: Launching National Emergency Hotline

 MALAYSIA: To Introduce Automatic System for Birth Registration

 PHILIPPINES: City Beefs Up Public Safety Operation with Intelligent Tools

 Philippine Geohazard Mapping Identifies Areas Prone to Natural Disasters

 More Filipinos Use Cellphones as "Mobile Computers": Study

 The Philippines Rolls Out E-Learning Solutions in Public Schools

 Electronic Registration System for Filipino Domestic Workers

 SINGAPORE: To Make Financial Statements of All Charities Available Online

 Singapore Library Uses Analytics to Forecast Demand

 THAILAND: Launching Medical Call Centre for Citizens with Impairments

 Thailand Covers Border City with Free Wi-Fi

 Thailand Introduces Software to Reveal Air Pollution

 Thai Hospital Adopts M-Health Solution

 Thailand Launches ASEAN Community e-Classroom

 400,000 Free Wi-Fi Hotspots in Thailand by 2014

 New Police Website for Transfer Requests

 VIETNAM: City Reviews Pilot Trial of Digital Mapping Project

 Online Hotel Booking Service Going Strong

 City's Rapid Transport System to Be Ready in 2017

 

 

 INDIA: Railway to Launch SMS Grievance Redressal System

 Goa Government to Provide e-Notepads to Students

 Farmers in Odisha Gets Mobile Phones

 India Launches First Navigation Satellite

 Web Portal to Ensure Online Insurance for Farmers

 All India Radio to Launch SMS Based News Services

 Department of Food & Public Distribution Launches Electronic Transfer of Funds

 President Launches SMS Portal for Farmers

 Online Ticket System to Visit Rashtrapati Bhavan

 Maharashtra Becomes First State to Link UID with Employee Salaries

 EDMC Plans Electronic System to Monitor Solid Waste

 Aadhaar Enabled Know Your Customer Process Becomes Paperless

 SRI LANKA: Mobitel Mobile 4G Services Live

 Sri Lanka Car Owners to Renew License Through Phone

 

 

 AZERBAIJAN: Broader E-signature Use Expected

 Urban Smart Grid First Formed in Azerbaijani City for Diversification of Energy Tariffs

 Successful Development of E-Services in Azerbaijan Draws Interest from Abroad

 IRAN: Creating National E-Mail Service

 

 

 AUSTRALIA: E-Health Sign-up Target 'In Sight'

 Australian State Uses Digital Tech to Connect with Youth

 Queensland Seeks ICT-as-a-Service Under New Plan

 Australia Expands e-Health Record Programme

 Australian Government Fast-Tracks Mobile Services

 Queensland Begins Planning New Health Payroll System

 NEW ZEALAND: Open Data Benefits Public and Economy

 

 

 

 Internet Society Statement on the Importance of Open Global Dialogue Regarding Online Privacy

 The Pirate Bay Launches Pirate Browser to Circumvent Internet Censors

 AFRICA: Everybody in Africa Has Been a Cyber Crime Victim

 EUROPE: Belarus Internet Infested with Spammers

 Estonian Children Most at Risk Online in Europe

 Opinion: Cyber-Reconnaissance in the Battle Against Lithuania

 U.K. Losing Battle Against Cyber Crime

 NORTH AMERICA: Canada’s Privacy Watchdog Calls for Sharper Teeth in Digital Age

 Should Canadians Worry About Data Snooping?

 How Ontario Faces Big Data Privacy Challenges

 Canadian Organizations Lag in Security

 U.S.: Administration Declassifies Information to Defend Citizen Spying Programs

 What's Wrong with Cybersecurity Training?

 Inside the Civic Hacking Movement

 Can State and Local Govs Benefit from the U.S. Commerce Department's Cybersecurity Program?

 Senate Signals Piecemeal Approach on Cybersecurity

 California Launches Cybersecurity Task Force

 Cybercrime Costs the US $20 Billion Each Year. or $70 Billion. or Maybe $140 Billion

 Cybersecurity, Big Data Among Mission-Critical Topics for CIOs

 

 

 CHINA: Victim of Hacking Attacks

 Police Crack Down on Web Crimes

 Security in Cyberspace 'Still Major Problem'

 Smartphones Easy Game for Hackers

 China Falling Short on IT Security: Survey

 Online Personal Data Thefts on the Rise

 JAPAN: Cyberthreats Surpass 1 Million in FY12

 Cybercrime Probes Must Change

 Info Security Put Aside at Ministries

 Big Data in Legal Pitfall Over Consumer Privacy Protection

 Police Detect 23 Cases of Illegal Online Campaigning; No Arrests Made

 Online Bank Theft Increasing Rapidly

 SOUTH KOREA: Presidential Office's Website Shut Down After Apparent Hacking Attack

 S. Korean Media, Gov't Hit by Another Cyber Attack

 Gov't to Nurture Cyber Security Manpower

 S. Korea Confronts Uphill Battle Against Hackers

 CounterTack Introduces Sentinel to Help Korea Defend Against Cyber Attacks

 NORTH KOREA: Websites Targeted by Int'l Hacking Offline

 North Korea Creates Cyber Troll Army

 

 

 INDONESIA: Planning to Build Up "Cyber Army"

 MALAYSIA: State to Upgrade ICT Security Capabilities

 SINGAPORE: Putting Online News Websites Under New Licensing Framework

 Singapore Teams Up with Private Sector to Train Cyber Security Workforce

 Public Transportation, Utilities, Banking Systems to Be Watched by Cyber Security Lab

 THAILAND: Launching Campaign Against Cyber Attacks

 Thailand's ICT Authority Promotes Research on Cyber Security

 VIETNAM: Hi-Tech Crime Fighters Handed Award

 

 

 INDIA: New Cyber Security Architecture to Safeguard Cyber Space

 Government Releases National Cyber Security Policy

 

 

 AZERBAIJAN: E-Security Center to Be Launched Soon

 

 

 AUSTRALIA: Government to Review Digital Privacy Protection

 QLD Releases Crime Statistics Online

 Australia Unveils New Cloud Security Policy

 Australia Launches National Plan to Combat Cybercrime

 NEW ZEALAND: Whole-of-government Approach Needed to Security - IITP

 

 

 

 Demand Drives WiFi Hotspots to 6.3 Million in '13

 More Competition Essential for Future of Mobile Innovation, Says OECD

 Frost & Sullivan Celebrates 10 Years of Excellence at 2013 Asia Pacific ICT Awards

 AFRICA: Nigeria - Govt Targets 60% Rural Telephone Penetration, 7.5% ICT Contribution to GDP

 EUROPE: Denmark Sees Highest Share of Mobile Page Views

 Russia’s Yandex Launches ‘Islands’ Tool

 NORTH AMERICA: Canadian Innovation Exchange Opens Top 20 Contest for 2013

 Canadian Universities Lag in IP Development: Study

 U.S.: Breaking Down the 2014 IT Budget Request

 U.S. Moves Ahead of Europe in Mobile Technology - Study

 California Announces Private Cloud Offering for 2014

 New York City Top-Level Domain Approved

 Obama Reboots Technology Mission to Improve Government

 2013 Digital Counties Survey Winners Announced

 Tackling the Greatest Digital Divide

 Is There an IT-acquisition Generation Gap?

 

 

 CHINA: Millennials Become the Smartphone Generation

 Big Data Offers a Goldmine

 IT Push Aims to Boost Domestic Demand

 China Expects Nationwide Broadband by 2020

 Faster Broadband by 2015

 JAPAN: ICT Making Inroads into More Schools

 SOUTH KOREA: Ranks No. 1 in the World in Smartphone Penetration Rate

 Korea, China to Upgrade Cooperation in ICT, Cyber Security

 Seoul Hosts 2013 Cyberspace Conference

 Largest Network of Asian Civic Groups to Kick Off in Seoul

 

 

 INDONESIA: Promoting Use of GIS for Economic Development

 PHILIPPINES: Adopting Indonesia’s Open Source Disaster Mitigation Tool

 SINGAPORE: Begins Migration to G-Cloud

 Government Calls for New Tenders to Manage IT Services and Infrastructure

 Singapore-Brunei Agreement on ICT Training

 THAILAND: Introducing Mobile SOS Software

 

 

 INDIA: Aadhaar Opens New Opportunities for IT Firms

 SRI LANKA: ICT Key to Reforms – Finance Ministry

 Earnings from IT Sector Grow by 22.9%

 PAKISTAN: Mobile Phone Imports Decrease 10.8pc in FY 12-13

 

 

 Azerbaijani Official Cites Scientific Potential to Boost ICT Sector

 ICT Development Discussed in Baku

 Azerbaijani Capital to Host International ICT Conference in October

 ICT Ministry Promotes Innovative Ideas of Young Developers

 WB Expects Azerbaijan to Turn into Regional ICT Center

 Azerbaijan's ICT Sector Posts 10.5 Pct Growth in First Half-Year

 Azerbaijan's Major ICT Developments Discussed in Washington

 Azerbaijani ICT Experience May Be Useful to Eastern Partnership Countries

 Azerbaijan, US Discuss ICT Cooperation

 TURKMENISTAN: Bowing to Internet Age

 

 

 AUSTRALIA: ICT Sector to Expand but Skills Not There, Says Government

 NEW ZEALAND: IT Sector Offsets Low Pay by Showing Appreciation

 ICT Sector Expanding, Skilled Workers Missing

 

 

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In the World of Internet Policy, Online Freedom Hangs in the Balance

 

Editor’s Note: Mike Godwin is Senior Policy Advisor for the Global Internet Policy Project of Internews, an international non-profit media development organization whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard. Leave it to the National Security Agency and the Foreign Surveillance Intelligence Court to put the “spook” back in “spooky.” In recent weeks, the general public has learned what many of us specialists have long known, which is that vast swaths of the communications of ordinary citizens have been swept into intrusive dragnets, and, the legal framework for all this snooping is itself the product of a secret body of law generated by a secret special court. Yet these revelations of how much the US government has been spying on its population shouldn’t be so shocking given that the underlying law – the Foreign Intelligence Surveillance Act – has been in place since 1978. If the digital era has empowered ordinary citizens to do and say more online, it’s also made us more vulnerable to privacy intrusions of all kinds – and digital technologies empower governments at least as much as they empower the rest of us. But that is precisely the silver lining to the NSA story. It has alerted the public that the law and policy shaping the Internet have significance for all of us, not just for lawmakers.

 

It wasn’t always clear that cyberpolicy would loom quite so large in our daily lives. When I started practicing “Internet law” in 1990, traditional legal scholars doubted there was enough legal matter in cyberspace to even cause concern.. At the same time, technologists often talked glibly about how tools like ubiquitous personal computers would make the need for resolving legal and policy issues a thing of the past; everybody would be empowered to participate in public dialogue, a kind of direct democracy leaving lawmakers and bureaucrats in the dust of irrelevance. Both assumptions were wrong. Cyberpolicy is more relevant than ever, because cyberspace has rapidly become a central staging area for political participation in the modern era. For proof look no further than to Italy and the United States. Inboth countries in 2012, repressive legislation led Wikimedian activists to protest by temporarily shutting down access to Wikipedia. It also led to new dialogues between governments, internet companies and civil society organizations. In both instances, legislators withdrew the proposed laws. The NSA brouhaha and the Wikipedia blackouts have underlined the ongoing tensions modern governments face: how can governments safeguard security, intellectual property, and other rights of citizens while fully protecting online privacy and freedom of expression? To one degree or another, this is a drama that is now playing out in countries around the world.

 

In fact, we are at a pivotal moment in which many developing countries are hashing out their internet and communications policies. While many nations are committed to online freedom – or at least say they are – quite a few are working to rein in free expression or to impose ubiquitous surveillance that exceeds even the NSA’s ambitions. Both new nations and old ones are rushing to update their laws for the digital era; there is a narrow window of opportunity to shape the digital future before these internet policy regimes are set into law. So this is precisely the time for policy activists in emerging and transitional nations to focus on building the legal framework under which freedom of expression – both traditional and online – can play its proper role in a democratic society. In developing and transitional democracies, it has become apparent that if you don’t have a strong consensus about what it means to have free media, it doesn’t matter how slick your digital tools are. Notwithstanding the so-called “Twitter revolutions,” this is a hard fact that activists in the Middle East, Africa, Latin America, and East Asia are learning the hard way these days. We know social media and encryption are not the answer to every free speech and privacy problem. While governments often give lip service to a free press, freedom of speech, and political engagement, they may also simultaneously pass laws and enact policies that undermine those very values.

 

These policy threats can take many forms. Two critical examples: (1) sometimes a new government, feeling its own fragility, wants to build a widespread surveillance infrastructure into the country’s internet services; and (2) sometimes politicians and wealthy citizens realize that newly empowered Internet users can use digital platforms and tools to criticize the powers-that-be, so they deploy defamation laws and court cases to chilling effect. For better or worse, the hard work of policy development doesn’t lend itself to street protests or tweets alone – and most policy problems can’t be solved by staging a Wikipedia blackout in the absence of deep engagement in a sustained multi-stakeholder approach. It turns out that cyberpolicy advocacy is less like programming a computer or stringing a wire than building a marriage: it hinges on creating and maintaining trusted relationships and transparent dialogue. What it really takes is face-to-face meetings between citizen advocates and policymakers, reasoning together, and creating a shared understanding of what freedom and privacy should mean on the internet, regardless of the tools we happen to be using.

 

In my work with Internews’ Global Internet Policy Project, I help strengthen the ability of civil society organizations to work towards humane, progressive internet policy in their countries. In policy discussions, these ordinary citizens and brave activists and lawyers are learning how to make their voices heard by their governments as well as by the institutional stakeholders who have traditionally had a monopoly on government’s ears. I have seen firsthand that what emerges from a mature process of policy advocacy is dialogue and colloquy in which all stakeholders — including government ministries, internet activists, journalists, bloggers, civil society groups, telcom and internet service providers — recognize the value of other points of view and find solutions. A.J. Liebling famously said, “Freedom of the press is guaranteed only to those who own one.” The key fact of the modern digital era is that, increasingly, everyone owns one. The citizens who capture violence in the street with a camera-enabled phone are practicing journalism. So are the bloggers who publish with only a laptop and a Tumblr account. And when I lived in downtown Oakland during the 2011 Occupy Oakland protests, I knew that people who were live-tweeting police movements and crowd actions were honoring the noblest tradition of journalism: to bear witness.

 

The rising tide of citizen journalism and a plethora of citizen voices makes many governments uncomfortable, especially those with a tradition of muzzling the press. Controlling your critics is easier with censorship, with the introduction of online media restrictions, and limited broadcast licences. and broadcasters. So when everyone is, effectively, a newspaper or radio station or reporter, a newer, more fragile, or simply nervous government may find reason to panic. Here civil society plays an essential role in media policy: it’s to stop governments from panicking and adopting repressive policies that undermine privacy and that squelch a free media of all kinds,  (including any built by a blogger with a Facebook or WordPress account). To nurture good internet policy, public protests or legal actions may be the start of the dialog, but they can’t be the end of it. Instead, advocates of an open and free internet need to learn how to keep governments calm in the face of rapid digital democratization. In effect, they must become their own kind of institutional resource for ensuring free expression and privacy online. In the process, civil society groups can legitimize the whole process of engagement, so that their governments see them as resources and partners, not just adversaries. .

 

Success will mean that internet governance is not just for the governors anymore, and that internet policy is not just for policymakers. And it will underscore the plain reality that journalism is not just for journalists any more. In today’s digital democracies, where each of us could play any of these roles, the most valuable help we can offer those who are advocating for good policy on our behalf is the recognition that we each have a direct personal stake in freedom of the press, which nowadays is as universal and individual as freedom of speech. This means activists have to look beyond digital technologies and protest tactics to secure long-term policy frameworks that protect online expression and privacy. The sooner we achieve international social consensus about this, the sooner we will understand how to manage the complex blend of individual privileges and responsibilities that come with life in the digital age.

From http://www.forbes.com/ 07/21/2013

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Expansion of IT Pact to Boost Global Economy: APEC Officials

 

Expanding the number of information technology products exempt from tariffs will provide a much-needed boost to the global economy and contribute to opening markets and facilitating regional trade, say APEC officials. The case for expansion under an existing World Trade Organization sectoral agreement was laid out by public and private sector experts on Thursday in Kuala Lumpur during an APEC workshop on the advancement of trade in IT products. “Now, it is time to strengthen the Information Technology Agreement to reflect changes in technology and market demand since it was brokered in 1997 with critical support from APEC economies,” said Mohd Ridzal Sheriff, Deputy Secretary General at Malaysia’s Ministry of International Trade and Industry. “A breakthrough on the expansion of product coverage is within reach,” Ridzal added. “The implementation of an updated agreement could significantly boost global trade and widen access to innovations that are revolutionizing business and improving people’s daily lives.”

 

World trade of products included in the Information Technology Agreement tripled between 1996 and 2011 to USD1.47 trillion, according to an APEC Policy Support Unit (PSU) brief. But these products’ share in total trade declined from 11.3 percent to 9.9 percent during this same period. “APEC research indicates that a large number of duty-free IT products such as word processors and fax machines have become obsolete or undergone a sharp drop in demand,” said Peter Cheah, Chair of the APEC Market Access Group. “At the same time, many products and transformational technologies that today account for a sizeable amount of world trade fall outside the scope of the agreement.” “Our goal is to support ITA expansion as well as to institute a mechanism to ensure that a revised agreement is able to keep pace with innovation and market trends,” Cheah explained. “APEC is playing a leading role to enhance understanding of IT development and the need for greater liberalization, particularly among customs officials, regulators and stakeholders.” Products that are absent from the existing Information Technology Agreement range from DVDs, MP3 and MP4 players to global positioning systems. Multifunctional units such as LCD screens, printer-scanner-copiers, smart phones and tablet computers are also beyond its reach.

 

“The current process of ITA product expansion is reflective of demand from within the global information and communications technologies industry and the need for the WTO to better address firms’ changing business requirements,” said Tang Xiaobing, a market access counselor at the World Trade Organization. “Support from APEC economies can help to conclude the negotiations and encourage greater participation in an expanded agreement by the 9th WTO Ministerial Conference in Bali in December,” Tang noted. “Such progress would benefit IT companies around the world, particularly the many small businesses that produce component parts as well as those seeking to move higher up the global production value chain.” There are currently 76 participants in the WTO’s Information Technology Agreement who trade about 97 percent of the world’s information technology products. APEC economies alone account for 80 percent of this activity. Seventeen of them are signatories of the agreement. The workshop will conclude on Friday. It is co-sponsored by Chinese Taipei, Japan, Singapore and the United States.

From http://www.apec.org/ 06/20/2013

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U.S.: Enhancing Public Access to Legal Data

 

Using a $600,000 grant, the Oyez Project will digitize legal materials of State Supreme and Federal Appellate Courts. In a few years, simplified case summaries, judicial opinions and audio recordings from all federal appellate and state supreme courts could be accessible at the touch of a button. The Oyez Project at IIT Chicago-Kent College of Law will spearhead the effort, aggregating documents and media from courts in California, Florida, Illinois, New York and Texas. The information will be reformatted and republished online following open practice standards. Once the project is complete, content will be more accessible to non-legal audiences, including journalists and the general public. The remainder of state supreme and federal appellate courts in the U.S. will receive a similar treatment over the next five years provided additional funding is raised. The audio recordings and digital content will be available through individual websites for each court and a mobile app.

 

Helping to fund the work is a $600,000 prize that the  Oyez Project received   as a winner of the Knight News Challenge on Open Gov, sponsored by the Knight Foundation. The foundation works to promote media innovation by funding innovative ideas in news and information. The Oyez Project previously digitized U.S. Supreme Court documents from as far back as 1955, including an audio archive containing approximately 14,000 hours of court deliberation spanning roughly 6 million words. Leading the new project is Jerry Goldman, Oyez Project director and a professor with the IIT Chicago-Kent College of Law. Goldman felt tackling the written and audio content of all the nation’s appellate courts would make covering the courts easier for journalists, and give the public a better understanding of judges and legal decisions. “They are men and women with values and judgments, and sometimes they make good calls -- and I bet they make a few bad ones too,” Goldman said. “I think we have a duty as citizens to understand what they do, rather than say … ‘that’s someone of Polish decent and my family came from Poland so I am going to cast my vote for her.’ That really is what I want to overcome by improving ease of access to the work of the courts.”

 

First Steps

The project will require a great deal of teamwork between the Oyez Project and volunteers. The grant funding will enable Goldman to create a consortium of local partners from law schools to provide plain English case summaries, abstracts and biographical sketches of federal appellate and state Supreme Court judges. The Oyez Project team will build the both the websites and the mobile application for both iOS and Android devices for access to the content. A prototype model of what the website will look like is already online, containing data from The Washington State Supreme Court. That site was built using WordPress, but the new project will operate using Drupal as a content management system. Matt Gruhn, associate director of the Oyez Project, explained that users will see individual websites for each court. But “under the hood,” all the data will live in the same digital repository, enabling advanced querying of data across multiple jurisdictions. In the next few months, the Oyez Project will reach out to law schools to gauge their interest in being part of the new project. Goldman said he hopes to get a couple of schools interested, which in turn should snowball into more wanting to be involved as the effort will get them noticed by the state judiciary. In addition, the archival work could help enhance a law school’s brand and reputation to help drive prospective student and professor interest in attending or teaching at the institution. “It’s another way for a law school to distinguish itself from its competitors,” Goldman said. “It’s hard for me to see the downside here, especially since we’re doing all the hard work.”

 

Challenges Ahead

When working on the U.S. Supreme Court project, the major challenge for Goldman and his team over the last 20 years was going back 58 years to collect audio recordings in different states of decay from the National Archives and transferring it. Many of those same research and aggregation steps will exist with the federal appellate and state supreme courts, but the work will focus largely on material from current years, so it won’t take as long. A number of hurdles still exist, however. Many courts use obsolete word processing software to archive transcripts, making cataloging and transferring to one standardized format difficult. In some cases, the courts have transcribed their own audio and identified the speakers, making the process easier. But that’s a best case scenario -- and one that’s usually not the case, according to Goldman. As a result, a much larger amount of time and effort needs to be spent on the recordings. Some courts have also recorded legal proceedings in proprietary formats or in sub-standard quality such as .mp3, which further complicates matters. Recording in low fidelity runs counter to the archival goals of the Oyez Project, which looks to archive the actual source audio without any loss in quality. Although the files will be enormous, with cloud technology available, size really doesn’t matter.

 

Goldman explained that courts throw away a lot of data by using recording formats with lossy compression,  such as .mp3.  He argued that as time goes on and newer delivery standards come around that are incompatible with .mp3, there’s no way to go back and recover a lossless format to convert into a new standard. So the quality will continually degenerate. That’s why preserving uncompressed audio data is so important. The pristine source audio is also desired to enhance the quality of mobile access to the recordings. The Oyez Project made the U.S. Supreme Court recordings mobile-friendly by creating a live stream that can be accessed by smartphone. They took the large recordings and cut them down into very small segments, enabling a user to search for specific parts of a legal proceeding. The content can also be downloaded, but by using the ISCOTUS NOW app, a person can make clips of the segments to use for various purposes. The same is planned for federal appellate court and state supreme court recordings, but maintaining quality can be difficult, particularly if the source audio isn’t at an archival level. “I suspect we will face those issues, and then we will have to struggle with how we make those materials publicly available and archivally-sound so that going forward, we can always make a conversion,” Goldman said. “I just have to do more preaching because I am not getting through to my parishioners about the importance of preservation and being able to make this accessible 50 or 100 years from now."

From http://www.govtech.com/ 07/18/2013

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ESTONIA: Top 5 e-Services in 2013

 

For the fifth time, the Estonian Information System’s Authority organized a competition for best Estonian e-services. This year 77 projects participated in the competition, and winners were elected in five categories. The aim of the competition was to introduce innovative e-services and e-solutions, but also their customers and developers in the public, private and non-profit sectors. The winner of the competition will be participating in World Summit Award. Who were the winners?

 

1. TransferWise — Overall Best e-Service, Best e-Business Service

TransferWise is a money transfer service launched by Kristo Käärmann and Taavet Hinrikus. The service allows people to send money abroad at the lowest possible true cost, so they can avoid paying considerably big fees to banks for the transactions. In two years, TransferWise has grown to include 36 currency directions and has transferred more than 125 million British pounds of their customers’ money. But it’s not only customers they have attracted, but also very impressive investors. The latest investment round for TransferWise in the beginning of May included PayPal’s and Facebook’s investor Peter Thiel’s Valar Ventures, and the startup received an endorsement by Richard Branson in April. TransferWise’s future plans include expanding their currency coverage and working on mobile solutions in the near future. They are definitely a service to keep an eye on.

 

2. GoSwift — Best e-Government Service

GoSwift – an online reservation system for border crossing – is setting a new standard for border crossing, not only in Estonia but also the whole region. Lithuania is planning to start using the GoSwift system starting in June 2013. GoSwift has been operating the border queues of vehicles at the Estonian-Russian border for almost two years. The GoSwift electronic border queue system has also been successfully implemented in the direction of Russia to Estonia. The GoSwift electronic border queue system was developed in Estonia in 2011 at the request of the Ministry of the Interior. During development, GoSwift cooperated closely with the Association of Estonian International Road Carriers.

 

3. Ennemuistne — Best e-Culture Service

Ennemuistne is a free online game inspired by Estonian folklore that can be used as an entertaining addition to the national high-school curriculum. It is a fun and interactive way for teenagers to learn about ancient times in Estonia and to enrich the knowledge gained from school lessons. The game is still in the development phase, but the creators aim to improve it through feedback from actual players. This way, they’re seeking to better respond to expectations for a game that is educational and still fun to play. Ennemuistne is developed by the videogames company Frostnova, and development started in 2011.

 

4. TipTheAuthors — Best e-Entertainment Service

TipTheAuthors is a platform for selling films online. The idea was first formed at the beginning of 2012 during Garage48 – an Estonian-born startup event where ideas are turned into working services or prototypes within a time limit of 48 hours. The platform aims to provide an easy way of legally buying films online and thus counter the issue of piracy. Hence their slogan — “movie downloads for honest people”. According to Margus Pala, one of the creators of TipTheAuthors, a successful e-service has to create value for the users and answer their needs. And even in the case of fierce competition on the market of selling and streaming films online, it’s the flexibility of a small company that might lead to success. In the near future, TipTheAuthors is hoping to offer their services on different movie downloading sites where users are already used to downloading content. They are also constantly working on increasing the number of movies in their catalogue.

 

5. Hooandja — Best e-Involvement Service

Hooandja is a crowdfunding platform for creative projects, borrowing it’s idea from the US-born Kickstarter. It’s a place where good ideas meet consumers/clients. Every project on Hooandja presents itself with an introductory video that clearly explains the purpose and requirements of the project. A project can gather funding for 2–8 weeks. However, one of the main rules of Hooandja is the requirement to achieve 100% of the targeted funding — if the project fails to gain that support, all the money is given back to the supporters. Hooandja has been in use since summer 2012. Since then, they have managed to fund creative projects totaling over 100,000 euros. These projects have included books by local authors, CD or vinyl albums by local musicians, but also theatrical events and design projects. Crowdfunding is clearly becoming a trend within the creative community. It also creates a new way of communication and closeness between creators and their audience.

From http://e-estonia.com/ 06/04/2013

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CHINA: Announces 9 Pilot 'Smart Cities'

 

As China accelerates the pace of its urbanization, the National Administration of Surveying, Mapping and Geoinformation unveiled its Smart City program on Tuesday with the first nine selected pilot cities."The first nine cities are expected to finish Smart City construction within about three years and it will gradually expand to the whole country," said Li Weisen, deputy director of the administration.The nine cities are Taiyuan in Shanxi, Guangzhou in Guangdong, Xuzhou and Wuxi in Jiangsu, Linyi and Zibo in Shandong, Zhengzhou in Henan, Chongqing, and Huhan in Hubei. Every pilot city will invest more than 36 million yuan ($5.8 million) in the program each year.The Smart City program aims to create an innovation network, optimizing the use of technology in the design and operation of infrastructure and buildings in a way that meets the city's current and future demands.Li believed that the program will trigger a potential market of more than 30 billion yuan ($4.8 billion)."The Smart City program will be the solution to problems such as traffic congestion and pollution arising from rapid urbanization," Li said.

From http://www.news.cn/ 08/13/2013

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SOUTH KOREA: Gov’t to Widen Administrative Data Transparency

 

The Korean government will broaden the disclosure of administrative information except in cases of national security or personal privacy starting in 2014. President Park Geun-hye and heads of government organizations announced a basic plan called the “Government 3.0” vision which allows wider public access to government data. This initiative refers to the Park Geun-hye administration’s government reform drive to boost transparency, information sharing, communication, and cooperation in overall state affairs management.  “Government 3.0 goes beyond the information disclosure,” said President Park at a ceremony held at the Central Government Complex in Seoul on June 19. “This means a paradigm change in all state affairs which pursues people-centered management from the existing state-centered one.” Under the announced plan, public access will be broadened to administrative data collected by all government organizations, including central and regional governments, state-run committees, and state-invested institutions, starting next year. This vision will apply to all forms of administrative information in all stages of the policy-making process from preparation to implementation. So far, public access was allowed to only 0.3 percent of the total administrative data and only lists of documents were available unless an applicant submits disclosure requests. 

Under the initiative, the government will extend the scope of public data disclosure to 6,150 items by 2017 from the existing 2,260 items. Public organizations will also raise the disclosure scale of the predicted number of 15,700 source data items to 40 percent by 2017 from the current level of 14 percent. The government will set up an online participation channel composed of ordinary citizens and experts in the decision-making process. It will also widen public access to administrative data from the government and public organizations for people, firms, and institutions to share and use for commercial purposes. To this aim, the government will open administrative information to the public in climate, transport, welfare, finance, and geography, all of which receive a high number of disclosure requests from the private sector. It will also make a five-year information disclosure roadmap based on the total inspection of administrative data owned by public organizations. The government expects that the widened public access to information disclosure will generate 150,000 jobs and create an economic effect worth KRW 24 trillion. To this goal, the government will make detailed support plans to implement administrative information disclosure and form a cooperative structure involving related government bodies -- the Ministry of Science, ICT & Future Planning, the Ministry of Security and Public Administration, and the Small and Medium Business Administration.  To boost accuracy of information, the government will upgrade the quality of administrative data and create an integrated data provision channel online (data.go.kr) in order to enhance public access.  Minister of Security and Public Administration Yoo Jeong-bok said that the Government 3.0 vision “reflects the [Park Geun-hye administration’s] will to boost transparency of government data and state affairs management.” 

From http://www.korea.net 06/20/2013

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VIETNAM: To Implement E-Assessment for Civil Servant Performance

 

Department of Home Affairs, Da Nang City, Vietnam will start the electronic assessment for performance of civil servants, starting from July 1, after a successful result from the pilot programme. Each public official including high ranking member will be assessed secretly by at least four subordinate from his or her office. The new e-assessment scheme will also cover directors, deputy directors of state departments, chairs and vice chairs of districts, the chief and vice chief of other state agencies and all public servants of state agencies and district people’s committees in Da Nang. A specialised software will be installed to proceed the digital evaluation that will cover three main categories of objectives and tasks assigned, the results based on actual products, and comments from civil servants of the same unit. Director of the Department of Home Affairs Dang Cong Ngu said this electronic mode of evaluation aimed to better manage human resources, helping to evaluate the work of the staff honestly and effectively.

 

“The advantage of the model is to promote openness, democracy by taking the actual working results as a measure. Also, public servants will be evaluated from various angles,” he saeid. Ngu also added that this scheme is an opportunity for public servants to listen to comments, suggestions from their colleagues to improve work efficiency. Each individual will be asked to score himself at work, attitude, responsibility and is then assessed by his boss. After that, colleagues from the same agency will provide comments on one another. The staff will be allowed to secretly assess their bosses, and the final marks will be maded by the higher-level officials. The result of this performance assessment will be monitored monthly and quarterly, and will be used as a basis for the annual evaluation. If an officer cannot fulfil his or her task for two consecutive years, he or she will be fired. The result of the assessment will be used for emulation and commendation, income distribution and allocation of administrative expenses. During July and September 2012, Da Nang City piloted the e-assessment at seven departments and three districts. The trial project involved 250 participants.

From http://www.futuregov.asia/ 06/04/2013

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SINGAPORE: Teaming Up with Private Sector to Train Cyber Security Workforce

 

Singapore Economic Development Board (EDB) joined forces with private sector in multi-year agreement for training and workforce development of young Singaporean cyber security professionals. The announcement of the agreement between the EDB and RSA — the security Division of EMC and the provider of cyber security solutions, was made today at RSA Conference APAC 2013, showing an effort to train Singaporean candidates for careers in cyber security, and combating online fraud. “The collaboration would lead to the creation of good jobs for Singaporeans and creates a readily available talent pool for companies to tap when they setup operations in Singapore,” said Gian Yi-Hsen, Director of Safety & Security Industry Programme Office (SSIPO), EDB. Gian explained that his office is focused on developing and strengthening the local and global talent pool to meet the global demand for cyber security professionals. Therefore, the training done by RSA is strongly aligned with our talent development objectives and we are very glad to collaborate together with them.

 

The EDB and RSA will seek qualified graduates from Singapore universities and existing cyber security professionals to take part in a multi-year residency and repatriation program designed to train candidates with the latest skills needed for cyber security and anti-fraud careers. Selected candidates will be enrolled in one or two year residency training rotations at the RSA Anti-Fraud Command Center (AFCC) in Israel through a new grant programme administered by the EDB. They will be working alongside RSA cyber security professionals and anti-fraud research analysts to gain advanced skills required to fight cybercrime and advanced cyber threats in areas such as: • Phishing, pharming and Trojan attack detection, analysis and shutdown • Ecommerce and online banking fraud • Security management and monitoring • Breach preparedness and incident response • Governance, Risk and Compliance

 

The training programme will be administered by the EDB in cooperation with RSA, to provide candidates to RSA’s world-class cyber security and RSA Anti-Fraud Command Center (AFCC) located outside Tel Aviv, Israel. This training initiative is part of EDB’s Strategic Attachment and Training (STRAT) Programme, which aims to build up Singapore’s manpower capabilities in strategic areas and sectors through overseas training and attachment with leading companies. The programme also builds on RSA’s own multi-pronged efforts around the world to help actively develop skilled cyber security professionals through its RSA Conferences, academic alliances with educational institutions, such as Purdue University, cyber security certification offerings through RSA Education Services. Also, a new advanced cyber defense training curriculum will be offered in cooperation with the US Department of Homeland Security.

 

Qualified candidates will return to Singapore and be eligible for placement in cyber security or anti-fraud analyst positions at RSA or within the cyber security industry in Singapore. The RSA will open the application process for the cyber security residency programme in the third quarter of 2013. The RSA AFCC operated at facilities in Israel and the United States, is a 24x7 services operation staffed by expertly trained cyber security professionals and fraud analysts who work to detect, track, block and shut down phishing, pharming and mobile-app based attacks perpetrated by online criminals. The RSA AFCC leverages relationships with more than 13,000 web hosting service providers, leading browser developers and ISPs to help ensure the fastest blocking and shut down of phishing sites. To date the RSA FraudAction service has shut down more than 800,000 online attacks globally.

From http://www.futuregov.asia/ 06/05/2013

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INDIA: Government Releases National Cyber Security Policy

 

Kapil Sibal, Union Minister for Communications and IT released the National Cyber Security Policy. He underlined that this policy should be seen as about protecting of information, such as personal information, financial/banking information, sovereign data etc. He said that information empowers, and in order to empower people with information, we need to secure the information. He also flagged the need to distinguish between data which can freely flow and data which needs to be protected. Sibal pointed out that the real challenge is in the operationalisation of this policy. He also stated that the government, through incentives and subsidies will need to support Small and Medium Enterprises for accessing the technology to make their systems safe. The “National Cyber Security Policy” has been prepared in consultation with all relevant stakeholders, user entities and public.

 

The new policy aims at facilitating creation of secure computing environment and enabling adequate trust and confidence in electronic transactions and also guiding stakeholder’s actions for protection of cyber space. The National Cyber Security Policy document outlines a road-map to create a framework for comprehensive, collaborative and collective response to deal with the issue of cyber security at all levels within the country. It recognises the need for objectives and strategies that need to be adopted both at the national level as well as international level.  It aims at building a secure and resilience cyber space for citizens, businesses and Government. Enabling goals aimed at reducing national vulnerability to cyber attacks, preventing cyber attacks & cyber crimes, minimising response & recover time and effective cyber crime investigation and prosecution.

From http://egov.eletsonline.com 07/03/2013

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AUSTRALIA: Government Streamlines Big Data Strategy

 

The Australian government’s peak ICT policy agency, Australian Government Information Management Office (AGIMO), has launched a new Australian Public Service Big Data Strategy. This launch underscores moves to better understand, use and share data held by agencies delivering front-line services, and holding vast repositories of information. This strategy’s launch coincides with an April 2013 opening of a whole-of-government Data Analytics Centre of Excellence by the Australian Taxation Office. This centre marks a sea change in the way volumes of government data is handled, accessed and managed. Among the trends, AGIMO notes that 90 per cent of the worldwide data was created in just the last two years. “Some estimate that data production will be 44 times greater in 2020 than it was in 2009. Others estimate an additional 2.5 quintillion bytes of data is being generated every day.”

 

Making sense of data

Big data as well as analytics and mining tools help end-users better analyse and make sense of the vast repositories of information. This is especially so for massive data banks held by agencies in Australia and globally. “Indeed, big data, as an emerging concept, intersects with many data management issues that pre-date this concept,” notes AGIMO. Big data management underscores the value of data held by Commonwealth agencies. These agencies carry a shared responsibility to realise – and fully deliver – the value of this data. Streamlined access to data also benefits citizens, while complying with privacy and security guidelines. AGIMO and member agencies aim to clarify what is meant by big data; how this intersects with the concept of data as an asset, and supports an open government environment. To deliver value, Commonwealth data, including that used for analytics projects, must be “authentic, accurate and reliable.” Big data incorporates the vast amount of data that is generated and captured in a variety of formats, and from many different and disparate sources. These repositories incorporate structured, semi-structured, unstructured or even incomplete data.

 

Data as a national asset

Governments generate massive volumes of data. This data is used for administration, policy development, and to interact with citizens. “It is part of the government’s responsibility to realise the value of this data and the information contained within it, and to recognise this data as a national asset to both the government and the Australian public.” Governments cannot realise this value without help from industry and academia. “As a result, Australia, along with many other advanced economies, is increasingly seeking to provide data to third parties for analysis, or to support the provision of services, for example through the development of mobile apps.”

 

Tackling privacy concerns

Under privacy guidelines, Australia will continue protecting individuals’ privacy rights. “Big data raises new challenges in respect to the privacy and security of data.” Data management policies are guided by relevant legislative controls. These laws and guidelines regulate government’s use and release of data sets and information. Agencies are encouraged to develop best-practices to link cross-agency data sets, as well as the use of third-party data sets, domestically and internationally. Any release of open data factors in privacy considerations. Data protection guidelines are upheld by Australia’s Data Protection Guidelines, among other privacy checks and balances.

From http://www.futuregov.asia 08/05/2013

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Declaring Internet Freedom for All

 

Earlier this year, a massive Internet blackout strike and millions of signatures on online petitions put pressure on Congress and defeated the Stop Online Piracy Act (SOPA) and the Protect Intellectual Property Act (PIPA), two bills that would have allowed the government and big media conglomerates to censor the web in the name of protecting copyrighted material. Now, the coalition of activists and groups that led the fight against SOPA and PIPA have issued a Declaration of Internet Freedom, and after only a few days of online circulation, more than 100 groups and more than 33,000 individuals have signed on in support. Truthout has decided to join them. There will be more SOPA-like threats to web freedom in the future. From Amnesty International to Mozilla and Cheezburger Inc., web entrepreneurs, developers and activists agree that the fight to protect the Internet from censorship, surveillance and discrimination is only beginning. As witnessed during the Arab Spring and the rise of the Occupy movement, the Internet gives grassroots social movements the ability to quickly organize big groups of people, share information, build solidarity and hold those in power accountable.

 

Allowing big business and the government to censor and regulate the web would also stifle innovation and give media conglomerates a competitive edge against entrepreneurs and start-ups. SOPA, for example, would have granted big media conglomerates the power to ask the government to investigate and even shut down innovating web start-ups if users used the platforms to post or share copyrighted content. The Declaration of Internet Freedom demands that leaders do not punish innovators for their users' actions. The Declaration of Internet Freedom also aims at protecting privacy, freedom of expression online, affordable access to the web and an open network "where everyone is free to connect, communicate, write, read, watch, speak, listen, learn, create and innovate." At Truthout, we believe freedom of speech online and everywhere else is a basic and vital human right. We must be proactive about protecting our freedoms online. Free Press, one of the groups promoting the declaration, hopes it will spark a "global discussion" about protecting the Internet in the future. The online discussion has already begun on sites like Cheezburger and Reddit.

From http://truth-out.org/ 07/19/2013

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In the World of Internet Policy, Online Freedom Hangs in the Balance

 

Editor’s Note: Mike Godwin is Senior Policy Advisor for the Global Internet Policy Project of Internews, an international non-profit media development organization whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard. Leave it to the National Security Agency and the Foreign Surveillance Intelligence Court to put the “spook” back in “spooky.” In recent weeks, the general public has learned what many of us specialists have long known, which is that vast swaths of the communications of ordinary citizens have been swept into intrusive dragnets, and, the legal framework for all this snooping is itself the product of a secret body of law generated by a secret special court. Yet these revelations of how much the US government has been spying on its population shouldn’t be so shocking given that the underlying law – the Foreign Intelligence Surveillance Act – has been in place since 1978. If the digital era has empowered ordinary citizens to do and say more online, it’s also made us more vulnerable to privacy intrusions of all kinds – and digital technologies empower governments at least as much as they empower the rest of us. But that is precisely the silver lining to the NSA story. It has alerted the public that the law and policy shaping the Internet have significance for all of us, not just for lawmakers.

 

It wasn’t always clear that cyberpolicy would loom quite so large in our daily lives. When I started practicing “Internet law” in 1990, traditional legal scholars doubted there was enough legal matter in cyberspace to even cause concern.. At the same time, technologists often talked glibly about how tools like ubiquitous personal computers would make the need for resolving legal and policy issues a thing of the past; everybody would be empowered to participate in public dialogue, a kind of direct democracy leaving lawmakers and bureaucrats in the dust of irrelevance. Both assumptions were wrong. Cyberpolicy is more relevant than ever, because cyberspace has rapidly become a central staging area for political participation in the modern era. For proof look no further than to Italy and the United States. Inboth countries in 2012, repressive legislation led Wikimedian activists to protest by temporarily shutting down access to Wikipedia. It also led to new dialogues between governments, internet companies and civil society organizations. In both instances, legislators withdrew the proposed laws. The NSA brouhaha and the Wikipedia blackouts have underlined the ongoing tensions modern governments face: how can governments safeguard security, intellectual property, and other rights of citizens while fully protecting online privacy and freedom of expression? To one degree or another, this is a drama that is now playing out in countries around the world.

 

In fact, we are at a pivotal moment in which many developing countries are hashing out their internet and communications policies. While many nations are committed to online freedom – or at least say they are – quite a few are working to rein in free expression or to impose ubiquitous surveillance that exceeds even the NSA’s ambitions. Both new nations and old ones are rushing to update their laws for the digital era; there is a narrow window of opportunity to shape the digital future before these internet policy regimes are set into law. So this is precisely the time for policy activists in emerging and transitional nations to focus on building the legal framework under which freedom of expression – both traditional and online – can play its proper role in a democratic society. In developing and transitional democracies, it has become apparent that if you don’t have a strong consensus about what it means to have free media, it doesn’t matter how slick your digital tools are. Notwithstanding the so-called “Twitter revolutions,” this is a hard fact that activists in the Middle East, Africa, Latin America, and East Asia are learning the hard way these days. We know social media and encryption are not the answer to every free speech and privacy problem. While governments often give lip service to a free press, freedom of speech, and political engagement, they may also simultaneously pass laws and enact policies that undermine those very values.

 

These policy threats can take many forms. Two critical examples: (1) sometimes a new government, feeling its own fragility, wants to build a widespread surveillance infrastructure into the country’s internet services; and (2) sometimes politicians and wealthy citizens realize that newly empowered Internet users can use digital platforms and tools to criticize the powers-that-be, so they deploy defamation laws and court cases to chilling effect. For better or worse, the hard work of policy development doesn’t lend itself to street protests or tweets alone – and most policy problems can’t be solved by staging a Wikipedia blackout in the absence of deep engagement in a sustained multi-stakeholder approach. It turns out that cyberpolicy advocacy is less like programming a computer or stringing a wire than building a marriage: it hinges on creating and maintaining trusted relationships and transparent dialogue. What it really takes is face-to-face meetings between citizen advocates and policymakers, reasoning together, and creating a shared understanding of what freedom and privacy should mean on the internet, regardless of the tools we happen to be using.

 

In my work with Internews’ Global Internet Policy Project, I help strengthen the ability of civil society organizations to work towards humane, progressive internet policy in their countries. In policy discussions, these ordinary citizens and brave activists and lawyers are learning how to make their voices heard by their governments as well as by the institutional stakeholders who have traditionally had a monopoly on government’s ears. I have seen firsthand that what emerges from a mature process of policy advocacy is dialogue and colloquy in which all stakeholders — including government ministries, internet activists, journalists, bloggers, civil society groups, telcom and internet service providers — recognize the value of other points of view and find solutions. A.J. Liebling famously said, “Freedom of the press is guaranteed only to those who own one.” The key fact of the modern digital era is that, increasingly, everyone owns one. The citizens who capture violence in the street with a camera-enabled phone are practicing journalism. So are the bloggers who publish with only a laptop and a Tumblr account. And when I lived in downtown Oakland during the 2011 Occupy Oakland protests, I knew that people who were live-tweeting police movements and crowd actions were honoring the noblest tradition of journalism: to bear witness.

 

The rising tide of citizen journalism and a plethora of citizen voices makes many governments uncomfortable, especially those with a tradition of muzzling the press. Controlling your critics is easier with censorship, with the introduction of online media restrictions, and limited broadcast licences. and broadcasters. So when everyone is, effectively, a newspaper or radio station or reporter, a newer, more fragile, or simply nervous government may find reason to panic. Here civil society plays an essential role in media policy: it’s to stop governments from panicking and adopting repressive policies that undermine privacy and that squelch a free media of all kinds,  (including any built by a blogger with a Facebook or WordPress account). To nurture good internet policy, public protests or legal actions may be the start of the dialog, but they can’t be the end of it. Instead, advocates of an open and free internet need to learn how to keep governments calm in the face of rapid digital democratization. In effect, they must become their own kind of institutional resource for ensuring free expression and privacy online. In the process, civil society groups can legitimize the whole process of engagement, so that their governments see them as resources and partners, not just adversaries. .

 

Success will mean that internet governance is not just for the governors anymore, and that internet policy is not just for policymakers. And it will underscore the plain reality that journalism is not just for journalists any more. In today’s digital democracies, where each of us could play any of these roles, the most valuable help we can offer those who are advocating for good policy on our behalf is the recognition that we each have a direct personal stake in freedom of the press, which nowadays is as universal and individual as freedom of speech. This means activists have to look beyond digital technologies and protest tactics to secure long-term policy frameworks that protect online expression and privacy. The sooner we achieve international social consensus about this, the sooner we will understand how to manage the complex blend of individual privileges and responsibilities that come with life in the digital age.

From http://www.forbes.com/ 07/21/2013

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AFRICA: Media Foundation Welcomes Internet Freedom Project

 

The Media Foundation for West Africa (MFWA) has commenced what it intends to be a long-term advocacy to promote internet freedom in the West Africa region. The initiative is aimed at enhancing freedom of expression online by limiting governmental restrictions and increasing opportunities for greater access and use of the internet among citizens. Initial interventions under the project are being carried out in partnership with the London-based Global Partners and Associates (GPA) and focused on Ghana. Activities will include research on the internet environment, media and civil society capacity building in internet freedom and digital rights advocacy, and formation of national internet freedom coalitions. In line with its commitment to enhance internet freedom in the West Africa region, the MFWA, in partnership with the US-based Freedom House Inc., recently trained its freedom of expression rights monitors from 13 out of the 16 countries in the region. The training was aimed at enhancing the capacity of the monitors to effectively track and report on emerging freedom of expression rights issues with significant indicators on digital rights violations.

 

Current figures indicate that internet usage in Africa is increasing at an annual average rate of approximately 36 percent, predicting an overwhelming internet penetration and use in Africa within the next few decades. While the increasing internet penetration and use in Africa is viewed as a positive development, there is evidence of increasing resort to sophisticated and legal restrictions by several governments to limit citizens’ access and use of the internet. Methods of restriction have included surveillance, blocking of sites and the passage of new laws or application of existing ones, to restrict user anonymity, user privacy and general free expression online. Early this month for example, the Gambian government passed a new draconian legislation meant to stifle freedom online.  The new law (Information and Communication Act 2013), allows for a 15 year jail term and/or a whopping US$90,000 fine for the offence of “publication of false news” about the government on the internet.

 

In Nigeria, the regions biggest economy and Africa’s leader in internet penetration and use, there are a number of draft laws – generally considered restrictive – meant to regulate various aspects of the internet and its use. There are ongoing processes to finalise and have those laws in place. There have been similar and ongoing attempts by many other governments in the region to resort to legislative processes to limit internet freedom and freedom of expression online. So far, there has been little or no indication of commitment on the part of governments to involve or consult civil society in the development of legislation and policies for the regulation of the internet. On the other hand, the majority of African civil society groups have limited or no capacity to engage governments on internet-related policy and legislative issues. The MFWA’s initiative, therefore, comes at a time when many have raised concerns about the increasing attempts by many African governments to adopt new and mostly restrictive internet-related laws, and the growing need for a strong civil society-led advocacy for a much freer and accessible internet.

From http://www.i-policy.org/ 07/27/2013

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Gambian Media Law Restricts Internet Freedom

 

The Committee to Protect Journalists (CPJ) condemns an amendment to a media law adopted by the Gambian parliament that imposes lengthy prison sentences and heavy fines on individuals who use the internet in any capacity to criticize government officials. "Gambian authorities are trying to protect themselves by denying their citizens the right to use modern communications fully," said Peter Nkanga, CPJ's West Africa consultant. "This amendment should be repealed immediately." The Gambian Parliament on 4 July 2013 amended the 2009 Information and Communication Act to introduce a 15-year jail term and fine of 3 million Dalasis (about US$100,000) to any individual convicted of using the internet to spread false news or make derogatory statements, incite dissatisfaction, or instigate violence against the government or public officials, news reports said. The penalties apply to individuals living in the country or abroad, the reports said. Information Minister, Nana Grey Johnson said the amendment had been passed to prevent Gambians from engaging in "unpatriotic behavior" against the government and public officials, according to news reports. On April 16, the Gambian parliament amended the country's Criminal Code Act to include the president, vice president, ministers, and members of the National Assembly as public servants. The regional watchdog Media Foundation for West Africa reported that the amendment runs counter to the country's constitution, which does not recognise these officials as public servants. The amendment also increased the penalty for providing false information to a public servant from six months and a fine of 500 Dalasi (about US$15) to five years' imprisonment and a fine of 50,000 Dalasi (about US$1,515), Amnesty International reported. The Gambia has employed other repressive tactics in recent months. On 18 April, authorities banned the use of Voice over Internet Protocol (VoIP) services like Skype by companies and individuals at internet cafés, citing "national interest," the state-owned Daily Observer reported.

From http://www.bizcommunity.com/ 07/16/2013

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EUROPE: Draft Data Law Could Kill Casual Web Browsing, Digital SMEs Warn

 

WEB USERS could be forced to register with a website just to see its homepage, if the current draft of an EU regulation on online data is not changed before becoming law. That’s according to a group of small and medium-sized Irish digital advertising firms, which says a new data protection regulation being put together in Brussels could make it virtually impossible to show content to casual users. IAB Ireland, a trade association for the online advertisers, says the current draft of the laws would mean websites could only show content to users who explicitly approve the submission of some of their personal data. It also extends the definition of ‘personal data’ to include non-personal details like an internet user’s IP address and the cookies stored by their browser. IAB Ireland’s member firms say the rules could mean the end of an era where users can “serendipitously” discover new websites – as they would have to explicitly approve the submission of their personal data simply to see its homepage.

 

The group said it was important to realise that the laws would be coming in the form of a European regulation – meaning it would automatically become law in each EU member state, and was not subject to national amendment or discretion. While this has advantages – making sure that online publishers only have to deal with one set of rules, instead of complying with dozens of separate legal systems – it also requires the unanimous approval of all EU member states, and the European Commission and Parliament, to be changed. Once the laws were in, therefore, it was almost impossible for individual countries to engineer a change – meaning it was vital that the final regulation be workable and fully thought through.

 

‘Large parts of the web could disappear’

Eamonn Fallon, chief executive of Distilled Media whose sites include TheJournal.ie, said large parts of the web could “disappear behind login walls” if the regulation was not amended before being brought into law. He added that users would also have to explicitly agree to send their IP address to different sites, whose content might all appear on one page. So, for example, a website featuring ads controlled by Google would be asked whether they wanted to give Google their IP address, simply in exchange for allowing the ads to appear on the page. Similarly, Facebook users could be asked to explicitly send their IP address to Facebook just so a ‘Like’ button could appear. Fallon said that if information like a user’s IP address was considered ‘personal’, “the only way companies like ours can legally run web analytics and third party adservers would be to force all our users to login.”

 

Digitize director John Patten added it would be “extremely difficult, if not impossible, to gather explicit consent on the websites on which ad networks, or site analytics companies, operate.” This was because the companies delivering ads to users, or compiling readership figures on behalf of a web publisher, “do not have have a direct relationship with the users from whom they would need to obtain explicit consent.” The group says the regulation’s whole purpose – to try and minimise the data that websites can collect about users – would be totally undermined if it forced websites to actively seek more information from users before allowing them to view content. Fine Gael MEP Sean Kelly, who attended an IAB media event this morning, is the European Parliament’s rapporteur on the data protection updates. Kelly says he has tabled a number of amendments to the draft regulations, to try and address the concerns of the SMEs. “We are working hard at an EU level to ensure that the Regulation balances strong protection for consumer rights with the opportunity to facilitate SMEs in Ireland and across Europe to prosper in the digital economy,” he said.

From http://businessetc.thejournal.ie/ 06/25/2013

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Business and Human Rights – What This Means for the ICT Sector: European Commission Publishes Guide on UN Principles

 

The European Commission has published guidance for companies in the information and communications technologies (ICT) sector on meeting the corporate responsibility to respect human rights under the UN Guiding Principles on Business and Human Rights (UNGPs). The sector guide will be particularly relevant for personnel engaged in corporate governance and ethics and compliance functions as well as those whose role includes managing business relationships with suppliers, contractors and governments. It is also intended to be helpful to groups who are interested in promoting respect for human rights in this business sector, including governments, industry associations, trade unions and consumer organisations. The guidance sets out the steps required under the UNGPs to "know and show" a respect for human rights and translates this into the particular context of the ICT sector. Probably the most unique feature of this sector from a human rights perspective is that collectively it constitutes the "communications pipeline". This affords opportunities both for individual self-expression, e.g. social media, as well as government and commercial monitoring and control, e.g. internet filters or the suspension of a telecommunications network at politically turbulent times.

 

Other human rights will of course also be relevant to players within the ICT sector.  These include human rights relating to the proper treatment of the workforce (such as health, protection from forced or child labour and just conditions of work) and communities (including health, sanitation and cultural property rights). To take a practical example, server farms use large amounts of energy and water for cooling; depending on their location, this could have an adverse effect on local communities' access to resources.  The guidance is of relevance to all companies, globally, who are engaged in the ICT sector.  This "ICT ecosystem" is extensive:  fixed and mobile telecommunications services providers, wireless and internet service providers (ISPs), search engine providers, social media companies, cloud computing service providers, manufacturers of smartphones, mobiles, digital cameras, gaming consoles, chip and other component manufacturers as well as app and other software developers. Although not legally binding, the European Union is committed to the implementation of the UNGPs and the European Commission's guidance for the ICT sector is a step towards this.

 

1. Background: understanding the framework of human rights protection in business

The corporate responsibility to respect human rights is one of the "three pillars" of the UN "Protect, Respect and Remedy" Framework on business and human rights. Under the UNGPs, businesses have a responsibility to respect human rights wherever they operate in the world. This means that businesses should have in place policies, procedures and mechanisms to avoid infringing on the human rights of individuals and address negative human rights impacts with which they are involved. The UNGPs also set out the duty of states to protect against human rights abuses by businesses through policies, legislation, regulations and adjudication and the need for greater access to effective remedy for victims of business-related human rights abuses. International frameworks such as the OECD Guidelines for Multinational Enterprises, ISO 26000 and the Global Reporting Initiative have been updated to reflect the UNGPs, therefore convergence around the UNGPs should lead to fewer conflicting standards and more consistent expectations. The European Commission has also published guidance for oil and gas companies, employment and recruitment agencies and small and medium-sized enterprises.  For further information on the guidance for the oil and gas, and employment and recruitment sectors, please refer to our e-bulletins here and here.

 

2. ICT: risk factors

A wide range of internationally identified human rights are engaged in the ICT context due to potential use of the technology and the supply and production of components and devices. These include the rights of users of technology, supply chain workers and local communities impacted by a company's operations. The guidance recognises that the risks to human rights will depend on the activities of the company, the operating context and the practices of a company's business partners. The guidance identifies a number of human rights risk areas in the ICT sector.  These include:

•the challenges of responding to government requests for information about customers and users which are not in line with international human rights law;

•the difficulty of identifying potential human rights breaches in a company's extensive supply chain, particularly where manufacturing of components takes place in a domestic context where labour laws are weak or unenforced in practice; and

•the challenges that arise from regulations which lag behind technological developments which, if misused could have negative human rights impacts. 

 

3. Addressing risk: putting business responsibility for human rights into practice

The guidance identifies six core elements of the responsibility to respect human rights under the UNGPs and explains how each applies to the operations of a company in the ICT sector. The core elements are:

•having a publicly available human rights policy commitment to respect human rights and having processes for embedding that commitment into the company's culture;

•assessing actual and potential human rights impacts by understanding the operating context, drawing on expertise and consulting with affected stakeholders;

•integrating the findings and acting to prevent or mitigate the impacts;

•tracking how effectively impacts are addressed by developing indicators and incorporating stakeholder perspectives;

•communicating how impacts are addressed; and

•remediating negative impacts the company has identified it has caused or has contributed to, including by establishing or participating in effective operational-level grievance mechanisms.

The guidance explains that assessing, integrating, tracking and communicating (which together are what the UNGPs refer to as “human rights due diligence”) should start at the earliest stages of product, service or technology design or market entry, and at the pre-contract stages of business relationships and should be on-going. 

 

4. Practical steps for managing human rights risks in business relationships

Under the six core elements, some key practical considerations for companies stand out. Review your current policies: Companies need to commit to, develop and review policies which explain their expectations of staff, business partners and others in the value chain regarding respect for human rights. Companies should therefore review existing policies to ensure that they meet the requirements of the UNGPs and consider implementing further policies and procedures, as necessary to ensure compliance. Review your business partners' (and targets') policies and practices: The commitment to its human rights policies should be embedded into a company's relationships with its business partners from the outset and should not be seen as a "negotiable extra". As well as integrating the management of human rights risks into new contracts, companies should review existing contracts with business partners throughout the supply chain, assess the risks of negative human rights impacts in those relationships and use leverage to address any human rights impacts identified. The guidance also recommends that human rights risks should be assessed prior to acquiring or investing in an asset or business. Public reporting: The guidance also recommends that companies consider formal reporting on human rights performance (e.g. in annual reports or investor updates), even if this goes further than the minimum requirements of national state law.  There has already been a move by some legislatures to require some companies to report on their human rights policies (see for example, the UK Companies Act 2006 (Strategic Report and Directors' Report) Regulation 2013, expected to be in force from 1 October 2013). For further information on human rights in narrative reporting please see item 2 of our corporate e-bulletin here. 

 

5. The future of human rights in business

The European Commission guidance reflects the increasing importance for companies to address human rights risks linked to their business activities and the growing financial, legal, reputation and operational cost of failing to do so (including the risk of claims being brought by NGOs under the complaints mechanism of the OECD Guidelines for Multinationals). The UN, European Union and a number of national governments, including the US and the UK, have committed to the implementation of the UNGPs and the UK national action plan on business and human rights is expected to be published shortly. Financial institutions providing funding to businesses will put greater emphasis on human rights considerations in the future, as a consequence of aligning their own policies and procedures to meet their responsibilities under the UNGPs. Shareholders and business partners will also increasingly require companies to demonstrate a respect for human rights as they take steps to limit their exposure to human rights risks. It is clear that business and human rights is an evolving area of risk and compliance for companies and that complying with national law may not sufficiently demonstrate a respect for human rights if the applicable local laws relating to labour rights, environmental protection and affected communities are absent, weak or unenforced. Telecommunications service providers, in particular, increasingly find themselves walking a difficult tightrope, trying to balance their own responsibilities for respecting human rights with government mandated interventions, such as mass surveillance.  The guide provides a welcome framework for working through the issues, even if it cannot provide the answers.

From http://www.lexology.com/ 07/16/2013

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Norway Plans High-speed Internet in Arctic

 

Norway may provide high-speed Internet in one of the few places on Earth where it’s not available: the Arctic. The Norwegian Space Center has teamed up with Telenor Satellite Broadcasting to assess the feasibility of a new satellite system covering northern areas outside the reach of current geostationary communications satellites. Space centre director Bo Andersen on Thursday told the Associated Press the system could be in place in the early 2020s if it gets the necessary funding from private and public sources. The estimated cost is two billion to four billion kroner ($330 million-$650 million). Demand for high-speed Internet in the Arctic is expected to grow as shipping, fishing and oil companies move north amid warming temperatures and melting ice. Last year, summer sea ice cover in the Arctic fell to the lowest extent on record. Geostationary satellites, which are in orbit over the equator, provide coverage up to 75 degrees north, Andersen said. But above that latitude, the signals become too weak, and the only option is another satellite network that can only handle voice and limited data service. “We see very clearly that there is an increasing need for broadband in the High Arctic,” Andersen said. Ola Anders Skauby, a spokesman for Norwegian energy company Statoil, said “new satellite solutions would be beneficial” as the offshore industry moves north in search of oil and gas. “Our plans for the Arctic depend on a number of issues: safe operations, logistics, weather conditions and more,” he said. “Broadband coverage is part of this picture and for operations in some regions further north than where current operations are taking place development of new solutions for high-capacity broadband ... will be needed.” Canada’s space agency has been studying a similar system. Spokeswoman Melanie Beauchesne said the agency has completed feasibility studies but is still talking with potential public and private partners in Canada and abroad “to determine their level of interest and potential collaboration scenario to bring about the future realization of this mission.”

From http://www.theprovince.com/ 07/11/2013

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LATIN AMERICA: Uruguay's New Media Law - A Model for Latin America?

 

On 22 May 2013, Uruguay's government submitted a bill to parliament for the new Audiovisual Communication Services Law (Servicios de Comunicación Audiovisual or the SCA, in Spanish). The law is expected to move into the Senate's hands by the end of the year, bringing a slate of new media regulations to the country. IFEX members Centro de Archivos y Acceso a la Información Pública (CAinfo), based in Montevideo, and Reporters Without Borders (RSF) have reviewed the bill and are cautiously optimistic that it is a positive step that will help to strengthen the media landscape in Uruguay. The SCA has been compared to similar laws in Argentina and Ecuador, but articles such as those on media concentration and restricted programming to protect minors are where the similarities end. In both of these countries there is palpable tension between the government and the media.

 

The RSF 2013 World Press Freedom Index sets Uruguay at 27 out of 179, making it one of the highest ranked Latin American countries. Meanwhile Argentina sits at 54 and Ecuador at 119. Freedom House's 2013 Freedom of the Press index, ranked Uruguay as “free”, Argentina “partly free” and Ecuador “not free”. In Argentina, a climate of polarisation between the media and some privately-owned outlets colours every decision, such as the government's move to privatise newsprint distribution, as an attack on private media. Edison Lanza, CAinfo's Director, said in an interview with RSF that the proposed timeframe for implementing the law in Uruguay would be over five years, giving media outlets time to adjust to new regulations. In contrast, Argentina's outlets have had only one year to adapt. Where attempts to reduce media concentration are concerned, that deadline has left outlets like Argentina's Clarín Group scrambling to divest itself of media holdings before they are sold off dirt-cheap by the government.

 

With regards to scheduling restrictions on programming, the new law in Uruguay would expand the hours when programming must be appropriate for the entire public by one half hour, meaning this window would now extend from 6am and 10pm. A recent decision in Ecuador to include representatives from the Council on Children and Adolescents on the new Council for the Regulation and Development of Information and Communication would suggest similar concerns for children in Ecuador. The difference here is that the Uruguayan law does not include a council of government officials to oversee the media. According to the Knight Center, a third significant implication of the SCA would be a required minimum percentage of broadcast time dedicated to nationally produced programmes, 60% for television and 30% for radio. This regulation is the same as in Canada, where the Canadian Radio-television and Telecommunications Commission guarantees 60% Canadian content on broadcast stations.

 

Something else that sets this law apart from others in Latin America is the expectation of full transparency in media licensing. The current system, in which licenses can be indiscriminately revoked, will be replaced with one in which license periods are time-bound and renewable, according to a statement from President José Mujica. The bidding process for the licenses is planned to be transparent and involve public consultation, reports RSF. In fact, consulting the public has been a significant and positive part of the development of the SCA bill. Civil society organisations frequently regret the lack of transparency and consultation when new media laws are introduced. A closed process can lead to laws that give the government too much control over the media or include wording that is overly broad and open to interpretation, often to the disadvantage of media outlets. Of course there is also criticism of the draft law, including concerns that the current draft does not specify that media concentration regulations must apply to public as well as private media, that articles related to media auto regulation are misguided and that guarantees for free expression must extend to online content. And yet there is hope that with open public consultation the bill can still be improved.

 

While elements of Uruguay's SCA may be criticised and compared to those of its neighbours, there is no comparison with Ecuador's Communications Law, which is often called the “ley mordaza” (gag law). That is a term Lanza does not think anyone will use for Uruguay's SCA. In contrast to Argentina, where the communication law is implemented in an atmosphere of extreme polarisation between the media and the ruling party, or in Ecuador, where the Communications Law was signed into law by a president who “has used virtually every trick in the antipress playbook to intimidate and silence his perceived media opponents”, the current climate in Uruguay is more conducive to constructive and inclusive dialogue on the role of the media. Hopes are high for Uruguay where, as RSF puts it, the law “is a model of media regulation for other countries in the region, where freedom of information suffers from glaring imbalances”.

From http://www.ifex.org/ 07/18/2013

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NORTH AMERICA: Canada - Ottawa Stands Firm on Wireless Policy

 

The Harper government has made it clear it won't change any wireless policy despire pressure from the big three incumbent carriers. After meeting with all carriers Industry Minister James Moore posted a statement on the Web that the government is unmoved by claims that if Verizon Communications is able to buy a startup here competitors will be put at a great disadvantage. "Since 2008, our Government has introduced new policies to increase competition in our telecommunications industry," the statement said.  "The result has been greater choices at lower prices for Canadians.  In fact, our actions have driven down the average cost of wireless services by nearly 20 per cent.

 

"Our government’s view is that Canadian families work hard for their money, and they want their government to make decisions that will help them keep more of it.  Protecting consumers and increasing competition in the wireless market are priorities for Canadians and our Conservative Government. "Our policy has been clear and remains unchanged: greater competition and liberalized investment has meant more choices at lower prices for Canadian families. "Our government’s telecommunications policy was not created overnight.  It is the result of a vigorous consultation that started in 2008 and continues today. All players – industry, consumer groups and everyday Canadians – contributed to this policy. "We are committed to ensuring the best possible outcomes for Canadian consumers.  We want all regions of Canada to benefit from competitive market forces, which is why more progress must be made.  We will continue to stay the course by ensuring Canadians benefit from a competitive telecommunications industry.”

 

The statement was posted on Moore's personal web site, jamesmoore.org,  and not on the Industry Canada site subscribed to by most in the industry. This could be seen as a green light to Verizon, which has said it is in discussions here, although only characterized as "an exploratory exercise." But Fran Shammo, the company's chief financial officer, also told financial analysts on July 18 that "some of the cautions here are the regulatory environment, a foreign investor coming into the Canadian market and what does that mean?"  Moore's statement could have cleared away any questions Verizon has about rules changing after it has made an acquisition. Ken Engelhart, Rogers Communications' senior vice-president of legal affairs, agreed in an interview this morning the government didn't allow itself any wiggle room in Moore's statement. Still, he said is company will "continue to make the point that it makes no sense."

From http://www.itworldcanada.com/ 08/01/2013

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U.S.: Will Texas Pass Nation's Strongest Email Privacy Bill?

 

On Tuesday, a Texas bill (HB 2268) that requires state law enforcement agencies to get a warrant for all emails, regardless of their age, was sent to Gov. Rick Perry, who has until June 16 to sign or veto it, Ars Technica reported. If he neither signs nor vetoes HB 2268, it will pass automatically and take effect on Sept. 1, 2013. Though the bill -- which passed both the Texas House and Senate earlier this year -- would give citizens more inbox protection from state-level investigations, it would not protect against federal searches. If the bill goes into effect, Texas law will be more privacy-conscious than the Electronic Communications Privacy Act (ECPA), under which federal law enforcement agencies must only obtain a warrant to access recent emails before they are opened by the recipient.

From http://www.govtech.com/ 05/30/2013

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The Federal IT Procurement Reform Act Passes House in Defense Bill

 

A measure to increase the budget authority of federal CIOs and to change IT procurement was added as an amendment to the Defense authorization bill on June 14. The overall National Defense Authorization Act passed the House by a vote of 315 to 108. The Federal IT Procurement Reform Act (FITARA), which was co-sponsored by Reps. Darrell Issa (R-Calif.) and Gerry Connolly (D-Va.) and passed by the House Oversight and Government Reform Committee in March, was added to the Defense bill on a voice vote, along with a number of other bipartisan measures. FITARA updates the Clinger-Cohen Act of 1996, which itself was passed as a section of a Defense authorization bill. However, the FITARA that is now heading toward become law has been amended in some significant ways since passing committee. Lawmakers removed language that appeared to tip the scales in favor of open source over proprietary software – a change sought by many in industry. The legislation also now calls for the federal IT Dashboard to track “steady state” or operations and maintenance spending, and clarifies that agency CIOs have hiring authority over deputies and associate CIOs at large bureaus and agency components.

 

The measure puts "real meaning behind the term 'chief information officer,'" Issa said in remarks on the House floor. "Never again will someone have that title and have no budget authority or responsibility. When a program goes right, the chief information officer is responsible. When a program goes awry, it’s his or her job to make it right." "There are more than 250 identified CIOs in the federal government, yet none possess the necessary authority to effectively manage IT investments," said Connolly in an e-mailed statement. "This has resulted in duplicative and wasteful IT spending, with taxpayers forced to foot the bill for massive IT program failures that ring up staggeringly high costs, but exhibit astonishingly poor performance." The White House threatened to veto the $638 billion Defense bill in a June 11 policy statement, for reasons wholly unrelated to FITARA. The administration has yet to offer comment on FITARA, but back in January, federal CIO Steven VanRoekel told the House Oversight committee that he already has the authority under the law to accomplish many of the policy goals spelled out in the bill. The Senate has yet to hold hearings on the bill, but the issue of CIO authority was the subject of a recent hearing by the Homeland Security and Government Affairs Committee.

From http://fcw.com/ 06/14/2013

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Hawaii's Open Data Law Takes Aloha State to 'Next Level'

 

State CIO says the new law will help excite and engage citizens in developing solutions around government data. On July 3, 2013, Hawaii Gov. Neil Abercrombie took a step toward increasing government transparency and accountability in the state -- he signed into law House Bill (HB) 632, now Act 263, which requires Executive Branch departments to make electronic data sets publicly available. And this, says CIO Sonny Bhagowalia, takes the Aloha State to "the next level" when it comes to open data. "This is a big initiative to increase public awareness and access to data and information created by and available from the state departments and agencies to all the citizens," he said, "so they can help enhance government accountability and transparency." Bhagowalia says the new law also is intended to encourage public engagement and stimulate the creation of useful apps that people need in their daily lives. "I think our policy here on open data is sort of catching Hawaii up to this new incredible wave of transformation and innovation," he added, "and it's a testament to the governor's vision of transforming government, creating a sustainable economy and developing a workforce in the state."

 

For Bhagowalia, pictured at left, open data has been a top initiative, as proven by the launch of the state's open data portal, data.hawaii.gov, in August 2012. But prior to passing the new open data law, data sets on the portal were provided voluntarily by departments and agencies. Currently there are 200-plus data sets available on the portal, but many more are on there way, thanks to the new open data law. "This act is going to take it to the next level of involvement," Bhagowalia said. "We now have a great forum to provide our services and really excite the public about what we want to do." He said the open data law is another tool to help the State Office of Information Management and Technology change the way Hawaii approaches technology and business practices across the entire enterprise -- a goal that's spelled out in the office's 12-year technology transformation plan. "These services will be online, so [citizens] will be able to look at that data, get more confident about their government, and get information they can use," he said. "All this will help data.hawaii.gov get some new energy and start to really come up with stuff that we can use."

From http://www.govtech.com/ 07/12/2013

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Enhancing Public Access to Legal Data

 

Using a $600,000 grant, the Oyez Project will digitize legal materials of State Supreme and Federal Appellate Courts. In a few years, simplified case summaries, judicial opinions and audio recordings from all federal appellate and state supreme courts could be accessible at the touch of a button. The Oyez Project at IIT Chicago-Kent College of Law will spearhead the effort, aggregating documents and media from courts in California, Florida, Illinois, New York and Texas. The information will be reformatted and republished online following open practice standards. Once the project is complete, content will be more accessible to non-legal audiences, including journalists and the general public. The remainder of state supreme and federal appellate courts in the U.S. will receive a similar treatment over the next five years provided additional funding is raised. The audio recordings and digital content will be available through individual websites for each court and a mobile app.

 

Helping to fund the work is a $600,000 prize that the  Oyez Project received   as a winner of the Knight News Challenge on Open Gov, sponsored by the Knight Foundation. The foundation works to promote media innovation by funding innovative ideas in news and information. The Oyez Project previously digitized U.S. Supreme Court documents from as far back as 1955, including an audio archive containing approximately 14,000 hours of court deliberation spanning roughly 6 million words. Leading the new project is Jerry Goldman, Oyez Project director and a professor with the IIT Chicago-Kent College of Law. Goldman felt tackling the written and audio content of all the nation’s appellate courts would make covering the courts easier for journalists, and give the public a better understanding of judges and legal decisions. “They are men and women with values and judgments, and sometimes they make good calls -- and I bet they make a few bad ones too,” Goldman said. “I think we have a duty as citizens to understand what they do, rather than say … ‘that’s someone of Polish decent and my family came from Poland so I am going to cast my vote for her.’ That really is what I want to overcome by improving ease of access to the work of the courts.”

 

First Steps

The project will require a great deal of teamwork between the Oyez Project and volunteers. The grant funding will enable Goldman to create a consortium of local partners from law schools to provide plain English case summaries, abstracts and biographical sketches of federal appellate and state Supreme Court judges. The Oyez Project team will build the both the websites and the mobile application for both iOS and Android devices for access to the content. A prototype model of what the website will look like is already online, containing data from The Washington State Supreme Court. That site was built using WordPress, but the new project will operate using Drupal as a content management system. Matt Gruhn, associate director of the Oyez Project, explained that users will see individual websites for each court. But “under the hood,” all the data will live in the same digital repository, enabling advanced querying of data across multiple jurisdictions. In the next few months, the Oyez Project will reach out to law schools to gauge their interest in being part of the new project. Goldman said he hopes to get a couple of schools interested, which in turn should snowball into more wanting to be involved as the effort will get them noticed by the state judiciary. In addition, the archival work could help enhance a law school’s brand and reputation to help drive prospective student and professor interest in attending or teaching at the institution. “It’s another way for a law school to distinguish itself from its competitors,” Goldman said. “It’s hard for me to see the downside here, especially since we’re doing all the hard work.”

 

Challenges Ahead

When working on the U.S. Supreme Court project, the major challenge for Goldman and his team over the last 20 years was going back 58 years to collect audio recordings in different states of decay from the National Archives and transferring it. Many of those same research and aggregation steps will exist with the federal appellate and state supreme courts, but the work will focus largely on material from current years, so it won’t take as long. A number of hurdles still exist, however. Many courts use obsolete word processing software to archive transcripts, making cataloging and transferring to one standardized format difficult. In some cases, the courts have transcribed their own audio and identified the speakers, making the process easier. But that’s a best case scenario -- and one that’s usually not the case, according to Goldman. As a result, a much larger amount of time and effort needs to be spent on the recordings. Some courts have also recorded legal proceedings in proprietary formats or in sub-standard quality such as .mp3, which further complicates matters. Recording in low fidelity runs counter to the archival goals of the Oyez Project, which looks to archive the actual source audio without any loss in quality. Although the files will be enormous, with cloud technology available, size really doesn’t matter.

 

Goldman explained that courts throw away a lot of data by using recording formats with lossy compression,  such as .mp3.  He argued that as time goes on and newer delivery standards come around that are incompatible with .mp3, there’s no way to go back and recover a lossless format to convert into a new standard. So the quality will continually degenerate. That’s why preserving uncompressed audio data is so important. The pristine source audio is also desired to enhance the quality of mobile access to the recordings. The Oyez Project made the U.S. Supreme Court recordings mobile-friendly by creating a live stream that can be accessed by smartphone. They took the large recordings and cut them down into very small segments, enabling a user to search for specific parts of a legal proceeding. The content can also be downloaded, but by using the ISCOTUS NOW app, a person can make clips of the segments to use for various purposes. The same is planned for federal appellate court and state supreme court recordings, but maintaining quality can be difficult, particularly if the source audio isn’t at an archival level. “I suspect we will face those issues, and then we will have to struggle with how we make those materials publicly available and archivally-sound so that going forward, we can always make a conversion,” Goldman said. “I just have to do more preaching because I am not getting through to my parishioners about the importance of preservation and being able to make this accessible 50 or 100 years from now."

From http://www.govtech.com/ 07/18/2013

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Internet Gaming - Law vs. Reality

 

Internet gambling is an excellent case study of how difficult it is to effectively regulate many aspects of the Internet. As more and more of our lives migrate online, congress, state legislatures and local governments are grappling with how to address the issues and challenges this presents. The problem is that by the nature and structure of the Internet itself, content and commerce on the Internet are virtually impossible regulate. The federal government is better positioned than a state or local government, and even they have a very difficult time. Internet servers and mirror sites located all over the world allow people to operate businesses from whatever jurisdiction they choose. If tightly controlled countries like China and Iran can’t completely stop their citizens from accessing websites they deem objectionable, it is virtually impossible in a free, democratic society like the United States. Internet gambling is an excellent case study of how difficult it is to effectively regulate many aspects of the Internet.

 

Just as Internet poker was gaining in popularity in the early 2000s, congress passed the Unlawful Internet Gaming Enforcement Act (UIGEA), which it thought would put an end to Internet gambling. But a 2010 study by the respected Internet gaming research along with data firm H2 Gambling Capital found that Internet poker was booming despite the law. The study found there were between 10 million and 11 million people playing Internet poker for money in the United States. Leaving aside personal feelings about gambling and whether Internet gambling should be legal, it is virtually impossible to enforce a law that 11 million people are violating in the privacy of their own homes. Between 2006 (when UIGEA passed) and 2011, billions of hands of poker were played, and billions of dollars changed hands. And for every hand of poker played, the companies operating the games took a percentage. But none of that money went to U.S. companies, and no governmental entity in the United States earned any tax revenue from it. Instead of ending Internet gambling in the U.S., UIGEA simply forced it offshore.

 

Companies that were operating in the U.S. market withdrew, and were replaced by companies that were less interested in respecting the law. Places like Gibraltar, The Isle of Man and Alderney became the homes to multi-million dollar businesses. Their governments and regulators created a friendly regulatory structure and welcomed the businesses. Many of these countries had a very small GDP. Revenue from the new gambling enterprises provided a huge boost in tax revenue, and they had no incentive to enforce U.S. law. In 2011, after years of trying, the United States’ Department of Justice was able to seize the domain names and shut down the U.S. operations of the world’s two biggest Internet poker companies. But their enforcement actions did not arise from great police and detective work, nor did it come from tightly written, effective statutes. It came from an informant who the FBI was able to arrest because of a spat between the informant and his employers. According to a survey by Poker Voters of America (disclosure: they are a former client), there were at least 532 Internet poker sites in operation in 2006. The closure of two of those sites, through complete luck, hardly constitutes the triumph of government’s ability to regulate the Internet.

 

And if proof is needed, less than 24 hours later, it was easy to find many sites ready and willing to accept wagers from U.S.-based players. The biggest action that slowed down Internet poker in the U.S. was the decision by ESPN to stop accepting advertising from Internet poker companies -- a decision that came in the wake of the Department of Justice’s actions, but was completely voluntary. Fast forward to 2013. Federal law remains unchanged; it is still illegal (at least on paper) to gamble for money over the Internet. Despite that, anyone with a computer and a credit card can be playing Internet poker within a few minutes. For that matter, if blackjack is your game, you can find that too. The same is true with slots, craps, bingo and roulette. You can even play backgammon for money if you want. Gambling has a long history and seems to be about as certain in society as death and taxes. Neither the Internet nor gambling is going away. And when the two are combined, it is a matter of "where" the games will take place, not "if" they will take place. The only question is, will they take place on computer servers owned by foreign companies located in foreign territories? Or will they take place on servers located in the United States that are owned and operated by companies based here

From http://www.govtech.com/ 07/22/2013

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White House Expands Guidance on Promoting Open Data

 

White House officials have announced expanded technical guidance to help agencies make more data accessible to the public in machine-readable formats. Following up on President Obama’s May executive order linking the pursuit of open data to economic growth, innovation and government efficiency, two budget and science office spokesmen on Friday published a blog post highlighting new instructions and answers to frequently asked questions. Nick Sinai, deputy chief technology officer at the Office of Science and Technology Policy, and Dominic Sale, supervisory policy analyst at the Office of Management and Budget, noted that the policy now in place means that all “newly generated government data will be required to be made available in open, machine-readable formats, greatly enhancing their accessibility and usefulness, while ensuring privacy and security.” Opening up more data, they added, “means more entrepreneurs and companies using those data to create tools that help Americans find the right health care provider, identify a college that provides good value, find a safe place to live, and much more. It also empowers decision makers within government, giving them access to more information to enable smarter, data-driven decisions.” The new guidance steers agencies to create and maintain an enterprise data inventory; to create and maintain a public data listing; to create a process to engage with customers to help facilitate and prioritize data release; to document cases in which data cannot be released; and to clarify roles and responsibilities for promoting efficient and effective data release. Agency progress reports are due Nov.1. The officials added that they are also working to improve the prototype of the central government data site Next.Data.gov, and invite feedback from the industry.

From http://www.nextgov.com/ 08/19/2013

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CHINA: IT to Play a Bigger Role - Minister

 

China will further integrate traditional industries with information technology to lift their productivity and foster more demand in the IT sector, according to a half-year work conference held by the Ministry of Industry and Information Technology on Thursday.Minister Miao Wei vowed to make the most of IT's role in upgrading traditional industries and cultivating emerging strategic sectors. He said he would strive to realize "significant progress" within the next five years."Information technology is the most vibrant, most penetrating filled with the largest spillover effect," Miao told more than 100 officials in Beijing and many others in charge of industries and IT across China, who attended the conference via a cable connection.

 

The efforts echoed a meeting held on July 12 by the State Council in which Premier Li Keqiang called for an upgrading of the nation's economic structure by boosting demand in the IT industry.China aims to boost spending on the sector by more than 20 percent annually through 2015, according to the State Council."We face a complicated and severe economic situation now, with problems in industrial sectors becoming more salient. The downside pressure is growing. Overcapacity is intensifying and small companies' difficulties are rising," Miao said.He said the West's informatization came after industrialization, for which they paid a high cost in terms of resource depletion and environmental degradation.

 

China, he warned, should not follow the old path and should pursue industrialization and informatization simultaneously.As China's industrial economy cools and enterprises struggle with rising costs and chronic overcapacity, the ministry's campaign is being seen as a message that the government intends to rely on IT as a way out. It would therefore pour considerable resources into the sector.China on Monday approved another 103 pilot cities as "smart cities", a project that would allow local governments to ramp up spending on information infrastructure.According to Miao, although the near-term target is to boost governmental, corporate and household consumption of IT, the longer goal is to upgrade traditional industries and revamp the country's growth model.The specific measures to boost IT consumption, drafted by the ministry, have been approved by the State Council and will be announced soon, Miao said.

 

The ministry is also drawing up a plan to integrate industries with information technology. The aim is to significantly strengthen enterprises' competitiveness in the information age by 2018.Already, China's corporate sector has adopted many initiatives in utilizing IT to save costs and improve efficiency.Huang Hua, secretary of the board of directors at Tongda Refractory Technologies Co Ltd, said information systems have been applied in various sectors of the manufacturing company's workflow management, logistics and finances."But this is far from enough. In many other industrial sectors, IT has enabled the integration of design and processing. The future trend is, as we always described, 'get rid of design papers and reconciliation statements', " he said.

From http://www.news.cn/ 08/09/2013

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China Announces 9 Pilot 'Smart Cities'

 

As China accelerates the pace of its urbanization, the National Administration of Surveying, Mapping and Geoinformation unveiled its Smart City program on Tuesday with the first nine selected pilot cities."The first nine cities are expected to finish Smart City construction within about three years and it will gradually expand to the whole country," said Li Weisen, deputy director of the administration.The nine cities are Taiyuan in Shanxi, Guangzhou in Guangdong, Xuzhou and Wuxi in Jiangsu, Linyi and Zibo in Shandong, Zhengzhou in Henan, Chongqing, and Huhan in Hubei. Every pilot city will invest more than 36 million yuan ($5.8 million) in the program each year.The Smart City program aims to create an innovation network, optimizing the use of technology in the design and operation of infrastructure and buildings in a way that meets the city's current and future demands.Li believed that the program will trigger a potential market of more than 30 billion yuan ($4.8 billion)."The Smart City program will be the solution to problems such as traffic congestion and pollution arising from rapid urbanization," Li said.

From http://www.news.cn/ 08/13/2013

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China Pledges More Efforts to Protect Personal Info

 

Public security authorities on Tuesday said fingerprint registrations for people who change their ID cards or plan to get new ones should be expedited in order to prevent counterfeiting and protect personal information.Recent media reports have stated that many people are involved in the trafficking of lost or stolen ID cards on the Internet, according to an official from the Ministry of Public Security."Those who illegally use others' ID cards will be subject to legal punishment," the official said, adding that the ministry will step up efforts to crack down on such activities.More than 1.2 billion Chinese have received new ID cards since a new version of the cards was introduced in 2004.

 

The first version of the national ID card, which was launched in 1985, has been prohibited from use starting Jan. 1, 2013.In order to protect people's personal information, those who have applied for or exchanged their ID cards were asked to have their fingerprints recorded starting earlier this year.As many as 16,000 police stations have started recording prints, the ministry said, adding that fingerprint recording is expected to be implemented nationwide by the end of the year.The ministry said it is also considering creating a system for reporting lost ID cards in order to encourage people to report lost cards in a timely fashion.According to a statement released Sunday by the ministry, police have broken up 468 gangs and arrested 1,213 people for allegedly personal information trafficking online.

From http://www.news.cn/ 08/13/2013

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JAPAN: Stalking Law Revised to Include E-Mail

 

The revised law against stalking, which newly covers acts of repeatedly sending unwanted e-mail messages to targeted people, was approved by the Diet on Wednesday. A bill to strengthen the law was unanimously approved at the day’s plenary meeting of the House of Representatives. It cleared the House of Councillors last week. Also on Wednesday, the final day of the current regular Diet session, the lower house enacted a bill to revise the law against domestic violence following approval by the upper house last week. Both amendments were submitted by lawmakers to the current session following murder cases related to stalking and domestic violence. The antistalking law had so far covered such acts as lurking around targeted people, making repeated or silent phone calls, and sending unwanted fax messages. But sending unsolicited e-mail had not been covered because e-mailing was still uncommon when the law took effect in 2000. Calls for revising the law grew since a woman in Zushi, Kanagawa Prefecture, was stabbed to death by her former boyfriend in November 2012 after being bombarded with unwanted e-mail messages from the man.

 

The woman went to the police for help after receiving the avalanche of e-mail. But the police were unable to charge the man under the antistalking law. Under the revised law, police stations or local public safety commissions in areas where stalkers live or where acts of stalking took place can issue warnings or bans on stalking. Previously, such warnings and bans had been issued only by police stations or public safety commissions in areas where victims’ residences were. The revised law against domestic violence calls for protection of people suffering violence from live-in partners on top of those subject to violence from spouses and from partners in commonlaw marriage. People who continue suffering violence from spouses or partners after they cease to live together are also eligible for protection under the law. The amendment came on the heels of a case in which a man who was committing violence against his former girlfriend killed the woman’s mother and grandmother in Saikai, Nagasaki Prefecture, in December 2011.

From http://the-japan-news.com 06/27/2013 

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SOUTH KOREA: KT to Launch Cloud Services in Japan

 

KT Corporation will launch a cloud computing service in Japan this week to meet growing the market's demand for reliable Internet storage systems to house mission-critical data. According to Yonhap News Agency's report Thursday, the service, named "Cloud K", will be sold through SoftBank Telecom Corporation. KT and SoftBank have jointly set up an infrastructure in Gimhae, a city near South Korea's second-largest city Busan, to offer services to Japanese companies seeking a reliable data storage center during natural disasters and power outages. KT is diversifying its business beyond its core telecom services, and it plans to offer cloud computing services in other countries in the future, it said. The global market for cloud computing is expected to hit US$461 billion in 2015 and around half of the world's top 1,000 companies are expected to use such services by 2015, the company added. This is not the first time KT has partnered with a Japanese telco to broaden its business presence. In October last year, KT and Japan's NTT Docomo teamed up to develop cross-border mobile payment offerings based on near-field communications, with the first service scheduled for the first half of 2013 

From http://www.zdnet.com/ 05/30/2013

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MSIP, MOSPA and MOTIE Clashes Before the ‘Special Act on ICT’

 

According to the sources, Ministry of Trade. Industries & Energy (MOTIE) recently delivered its official opinion to Ministry of Science, ICT & Future Planning (MSIP) and opposed the establishment of IT Technology Promotion Agency (tentative name) within MSIP, citing that the role of the Agency overlaps with the roles of other organizations located under the MOTIE, such as Korea Evaluation Institute of Industrial Technology (KEIT). The establishment of the Agency, together with the formation of ‘IT Strategy Committee,’ is considered to be one of the core items of the Special Act on ICT. MSIP originally planned to integrate the ICT R&D functions scattered across many governmental organizations, including Korea Communications Agency (KCA), KEIT and Korea Creative Contents Agency (KOCCA), into the Agency to separate the national ICT R&D from private R&D and streamline the process of ‘discovery-selection-evaluation-commercialization.’  MOTIE, in opposing the plan of MSIP, believed that the goal of Special Act on ICT can be achieved with the existing structure. It also claimed that the R&D system had already took firm roots since the implementation of Public Office Sophistication Strategy in 2008 and it should not be overturned.  MSIP is holding on to its plan to continue the negotiation with MOTIE, but did not hesitate to show its discontent. “After the re-shuffle by the new administration, the area of IT defined by Industrial Technology Innovation Promotion Act to cause the establishment of KEIT had been clearly transferred to MSIP, and it is natural for the ICT businesses to be managed by a centralized control tower, because swift decision is more important than any other industries,” commented a MSIP person.

From http://www.koreaittimes.com/ 06/18/2013

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Gov't to Increase Free Wireless Internet Zones

 

The government said Friday that it plans to provide more free wireless Internet access zones across the country, giving citizens better access to the Web from portable devices. According to the Ministry of Science, ICT and Future Planning, 2,000 locations, including bus terminals and hospitals, have been connected with free wireless-fidelity (WiFi) networks.

From http://english.yonhapnews.co.kr 07/12/2013

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INDONESIA: To Improve Defence GIS Capabilities

 

The Geospatial Information Agency (Badan Informasi Geospatial) will be working together with the Indonesian army to support and improve the defence force’s decision making capabilities by promoting the use of GIS and geospatial intelligence. The strength and resilience of a national defence system determines a country’s susceptibility to security risks, which is why it’s important to have authoritative information at the right place and at the right time. Since most national security decisions involve geography. Whether it’s assessing potential terrorist targets, planning where to strike on the battlefield, or managing the Department’s assets geography always comes into the equation. Decision makers are able to leverage the power of geography by using GIS. Through it defence officers are able to efficiently manage, analyse, and produce geospatial data for better decision making. Colonel Dedy Hadria, Director of Topography at the Indonesia army said his visit at the Geospatial Information Agency’s office marked a long-term friendship for both agencies. The Geospatial Information Agency will be providing capacity building workshops to improve the Directorate’s capability to respond in three key areas such as: disaster risk reduction, conflict resolution and border protection. Meanwhile, Asep Karsidi, Head of the Geospatial Information Agency, hopes that in the future, more programs to promote the use of geospatial information in the Military and Defence force will be pursued.

From http://www.futuregov.asia 08/14/2013

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Indonesia Tests E-Billing for Tax Payments

 

In order to minimise human error and cut the queues short, Indonesia’s Directorate General of Tax (DJP), Ministry of Finance has introduced electronic billing for tax payments or e-Billing. Although currently in testing mode, registered individual and corporate taxpayers can begin to take advantage of the service. They will need to register at sse.pajak.go.id using their Tax Identification Number (TIN). Upon registration, users can fill out their personal details which will be stored by the system, and can then obtain a billing code from the system. Payment can be made at post offices or banks by providing the billing code. Alternatively, ATMs and internet banking can also be used by entering the billing code, although this can currently be done only at Bank Mandiri, Indonesia’s largest bank. If payment is made through a teller, the ‘Receipt of State’ will serve as proof of payment. If payment is done through an ATM or internet banking, the transaction receipt or electronic receipt will be the proof of payment, respectively. The e-Billing service is currently available to those taxpayers registered in regional DJP offices in Jakarta and West Java, and large taxpayers. Currently, a number of other services are also provided by the DJP on its website. These include e-Registration to obtain a TIN, and e-Filing and e-SPT for tax returns. Going forward, the DJP plans to introduce a single sign-on system for access to all electronic services and applications provided by it.

From http://www.futuregov.asia/ 08/21/2013

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World Bank Promotes Open Data in Myanmar

 

More than 120 members from civil society organisations, research institutes and government ministries participated in the recent “Open Development” workshop organised by the World Bank, as part of its on-going efforts to encourage the use of publicly accessible data and research, found in the Bank’s website, to tackle development challenges. According to an official statement, there is increasing demand for greater transparency, accountability and governance. To meet this demand, the Bank’s data, research, information and analytical tools are now available on the internet free of charge. “Greater access to data and information will enable everyone to make better informed choices and decisions, to improve the lives of the people,” said Kanthan Shankar, the World Bank Country Manager for Myanmar. Participants found the workshop not only informative, but also “empowering” as it enabled them to explore other innovative means to improve how they work, study, and plan for development activities.

 

Htaike Htaike Aung, an ICT for development expert of a local CSO, is currently making efforts to bridge the digital divide in rural areas by teaching middle school students and the elderly how to use a computer. “Our outreach aims to empower people, especially the youth, by showing them how to use the internet more effectively and learn from on-line courses. In remote areas, people cannot read English, so localising software and content is important,” he said. “This workshop gave me the opportunity to learn how to find data relevant for my work and explore many tools for us to improve our work.” The Wold Bank has been conducting workshops on “Open Development” in the East Asia Pacific Region, on a regular basis to encourage a discussion on Open Development with policy makers, and to introduce tools such as Open Finances, Open Maps, Open Data, and Access to Information. Under this initiative, the Bank’s data and knowledge is available free of charge for use through creative commons and open access licensing, to enable people to make better informed development decisions.

From http://www.futuregov.asia/ 06/27/2013

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MALAYSIA: Launching Online Permit Renewal for Foreign Workers

 

In a bid to make public services easily accessible to everyone, the Government of Malaysia recently introduced a new online service which aims to make it easier for foreign workers in the country to renew their work permits. Prior to its launch, the online work permit renewal service only catered to foreign maids. However due to an increasing demand for more streamlined e-services the Government resolved to extend the service to foreign workers as well.  According to research firms, the e-service is estimated to benefit more than four million foreign workers and is expected to drive huge revenues for the government. The e-service is available through MyEG, a portal which serves as a single point of contact for government e-services in Malaysia. In December 2012, the Government unveiled plans to expand e-services to other sectors such as plantations and constructions.

From http://www.futuregov.asia/ 05/30/2013

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PHILIPPINES: To Launch E-Payment Scheme for Business Registration

 

State-owned Development Bank of the Philippines (DBP), the Department of Trade and Industry (DTI), and electronic-banking consortium BancNet signed an agreement for the implementation of a new web-based system that aims to make business name registration more convenient for Small and Medium Enterprises (SMEs). The system called Enhanced Business Name Registration System (E-BNRS) is designed to provide protection to the public dealing with business establishments by disclosing the identity and citizenship of the business owner. It also prevents a business establishment from using a name confusingly similar to the name of another registered business. According to an official statement, DBP shall enable DTI to facilitate payment acceptance for business name registration and renewal through the Internet using a web-enabled payment gateway. The entrepreneur can simply register his business online, and a payment for the transaction will be debited from the applicant’s account which will include the business name registration fee, documentary stamp tax and a convenience fee of P15.00 (US$ 0.36). With the new process in place, the entrepreneur does not need to physically visit a DTI office to pay for the business registration fees. Furthermore, several redundancies and processes in the data entry features of the website have also been reduced.

From http://www.futuregov.asia/ 06/07/2013

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The Philippines Launches New ICT Projects

 

The Department of Science and Technology launched the four major components of its National IT flagship project called Integrated Government Philippines (iGovPhil), which aims to enhance the efficiency of government operations and services by leveraging ICT. The IT components launched includes: Public Key Infrastructure (PKI), Government-wide email system (GovMail), Government Cloud (GovCloud), Agency Records Inventory System (AgRIS), and Government Website Template. According to iGovPhil project director Denis F. Villorente, the PKI will provide added security to government online transactions and communications by using dual keys for sealing and opening documents online. “Since it also uses digital certificates for authentication and verification, PKI is useful not only in government services but also in other transactions with the public, such as online payments.”

 

He added that with GovMail, the government will have a uniform email and online identity. The email, including data and other records, will be stored in the GovCloud, a secure server and storage facility owned and operated by the Philippine government. Meanwhile, part of the effort to give the government a unique corporate identity is the creation of the Government Website Template. Government agencies are urged to adopt the template to give their websites a common “look and feel.” “With one look, the user will be able to say that this is a Philippine government website,” Villorente said. “The agencies, of course, still control content on their sites. They will have features that show their line of service, like content and presentation.” AgRIS is an inventory of files, documents and records kept by each government agency. It aims to keep track and provide a list of all these records and store them in a government data centre in preparation for the eventual implementation of the National Archives and Records Management (NARM) project.

From http://www.futuregov.asia/ 06/14/2013

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The Philippines to Institutionalise Telehealth Program

 

The Department of Health (DOH) and the University of the Philippines are finalising stakeholder consultations for the drafting of an Administrative Order (AO) which aims to institutionalise the government’s National Telehealth program. With the AO, nearing its final draft, Health Secretary Enrique Ona said this will further support activities aimed at achieving universal healthcare in a country riddled various geographic and social challenges. The Telehealth system will address health needs of Filipinos located in far flung rural areas where it is difficult to access quality medical care. In addition, it will reduce unnecessary travels by simply connecting patients to doctors with a click of a button. “For so long, we have known that the accurate and timely data in our local health centres hold the key to monitoring the performance of our health system. But since time immemorial, the government has not systematically implemented such information systems,” Ona said. “The implementation of the AO supports efforts to establish a modern information system that shall provide evidence for policy and program development, and support for immediate and efficient provision of health care and management of province-wide health systems.”

From http://www.futuregov.asia/ 07/18/2013

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Philippine Lawmaker to Transform Legislative Process with Crowdsourcing Portal

 

Senator Teofisto Guingona III launched an online platform called “The Guingona Project” which aims to generate feedback and comments from the public on the recently filed Senate Bill No. 73 or The Philippine Crowdsourcing Act of 2013. “Senate Bill No. 73 seeks to bring the principles of empowerment and people’s participation to a higher level. It’s more than just getting a sense of public sentiment, more than just scanning the public opinion environment; it’s directly asking the Filipino to make his voice heard and be an active participant in the process of legislation,” Guingona said in an official statement. Once enacted, the bill will enable citizens to easily participate in the law making process by going online. The Senator likened the portal to a virtual version of Plaza Miranda, a public square in the Philippines which was once regarded as the centre of political discourse in the 1970s.

 

“There was a time when Plaza Miranda was an arena of ideas where politicians and ordinary people alike would say their piece and they would be applauded by believers and booed and challenged by their adversaries. The internet will be the ‘new’ Plaza Miranda. The arena may be new, but the principle remains the same. Any legislative initiative that is to affect the life of our people must be able to withstand the most intense, even the worst scrutiny, by those for whom we perform our legislative tasks,” he explained. The Guingona Project features an infographic explaining how the Crowdsourcing Act can potentially transform the traditional legislative process and other relevant information essential for citizens to understand the full context of the Crowdsourcing Act. Citizens can send their feedback or comment by filling all important details such as name, e-mail (which will be kept confidential) and location. According to the Senator, public comments on the virtual platform will be accepted until noon of 21 August.

From http://www.futuregov.asia/ 08/12/2013

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THAILAND: Revealing New Govt Website Standard

 

ICT Minister Group Captain Anudith Nakornthap last week revealed the new government website standard as part of enhancing security, increasing transparency, and optimising the development of e-government in the country. Assigned by the Ministry of ICT (MICT), Electronic Government Agency (EGA) has recently finished the development of the new government website standard to cover the areas of improvement and be a guideline for public agencies to enhance their websites. According to the minister, the new guideline includes three key sections which are the agency’s basic information and services, site search engine and interactive channels to increase citizen engagement, and e-service section. The EGA also included recommended features that the government website should be bi-lingua (Thai and English), coming with adjustable font option and Really Simple Syndication (RSS), and having a clear navigation for the site visitors. This new website standard complies with the requirement of World Wide Web Consortium (W3C) and up to the information security and information privacy standard. Gp Capt Nakornthap added that the MICT has collaborated with eight agencies to improve their websites to meet the new requirement. The eight agencies are Ministry of Finance, Ministry of Social Development and Human Security, Ministry of Labour, Ministry of Public Health, Ministry of Education, Ministry of Foreign Affairs, Ministry of Natural Resources and Environment, and the Secretariat of the Prime Minister.

From http://www.futuregov.asia/ 06/03/2013

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VIETNAM: To Digitise National Database

 

Ministry of Justice (MOJ), Vietnam has recently revealed the project to digitise basic information of all citizens and include them in the national database on population and in national ID cards by late 2020. This plan is a part of an overall scheme to simplify the government’s administrative procedures, personal papers and database related to population management during the 2013-2020 period, recently approved by the PM. The project is expected to help Vietnamese administrative agencies access, use and process administration work for citizens in a more efficient way, as well as to help the government save up to VND198 billion (US$99 million) in filling information in personal papers. During the media briefing held on June 13 in Hanoi, the representative of the MOJ said the project aimed to transform the organisation and operation of the population management in the country in accordance with the context of industrialisation, modernisation and international practice.

 

The project will help accelerate the use of IT in administrative procedures, reducing paperwork for the citizens, and contribute to more effective and efficient management in all elements, as well as to enhance the development of e-Government in Vietnam. To start with, during 2013 and 2014, the project will focus on completing legal basis to support the setup of national population database, issuing, managing and using personal ID numbers, and systematising administrative procedures and personal papers. By the end of 2015, the government target to finish the technical infrastructure and national database. Personal information is then expected to be issued in 2016. Between 2015 and 2020, electronic personal ID cards will be distributed to reduce the use of paper for the areas related to birth, marriage, and death records, residence and other related fields. By 2020, basic information of all citizens is expected to be fully updated into the national databases to simplify administrative procedures and replace the use of paper for medical insurance cards, social insurance cards, personal tax codes and other related documents.

From http://www.futuregov.asia/ 06/18/2013

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VN Prepares to Go Digital

 

The Ministry of Information and Communications says it will issue a set of digital TV standards in preparation for the digitalisation of TV broadcasting in Viet Nam. The move follows a request from the Japanese Business Association in HCM City, which includes a number of TV makers like Sony and Panasonic. The association said a set of standards (technical specifications) was required before they could begin making the new digital TV sets, particularly CI+/CI (common interface) connectors which would take time. The ministry said Viet Nam planned to cease broadcasting analogue TV in five major cities next year as digital TV takes over.  During the transition period until 2020, households would still gain access to digital TV through the existing sets using set-top decoder boxes, which they would have to purchase. The State would help about 2 million poor families buy the boxes, the budget coming from the telecommunication public-interest fund. TV companies would concentrate on developing content while other companies would take charge of broadcasting. Digitalisation would be carried out in four phases, covering different groups of provinces and cities. The first phase would be carried out in Ha Noi, HCM City, Hai Phong, Da Nang and Can Tho; the second phase in 26 provinces with a deadline of December 31, 2016; the third phase in 18 more provinces; the last phase in remote provinces of the north and central region.

From http://vietnamnews.vn/ 07/06/2013

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INDIA: Prasar Bharati Plans to Launch Mobile Apps

 

Prasar Bharati plans to introduce mobile applications for Doordarshan. AIR will provide news and entertainment to viewers on mobiles, laptops and tablets. DD and AIR are already on YouTube and Twitter .While DD News has 32,000 followers on Twitter. There are about 1,700 videos uploaded in you tube. AIR too has 24,000 followers on Twitter .The next step according to an official is to create and develop mobile apps. The archival material that is being digitized and uploaded could be subscription based. Prasar Bharti hopes to earn a revenue of Rs 200 crore with the new project. The apps are likely to be in operation in the next six months.

From http://egov.eletsonline.com 06/21/2013

 

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Government Launches WiTrac Technology

 

Kapil Sibal, Union Minister of Communications & Information Technology and Law & Justice, handed over the WiTraC technology developed by CDAC. CDAC developed the vehicle actuated Wireless Traffic Control System powered by solar panels. This technology in the area of Traffic Control System meets is certified by Electronic Regional Testing Laboratory. WiTraC supports 868MHz (licensed), 5.8 GHz (unlicensed) wireless and wired Control Area Network (CAN) communication protocol for signal time switching apart from 2.4 GHz (unlicensed) ISM Band. The Department of Electronics & Information Technology (DeitY) has come out with a number of policies and initiatives to boost the electronic hardware manufacturing in the country. It has taken up R&D through its own societies as also academic institutions and R&D laboratories to develop technologies, which could be transferred to domestic companies at affordable cost for commercialisation. The department has looked into the need for development of appropriate technology to address the area of traffic control system in corridors in medium and large cities. A collaborative research program to develop indigenous intelligent transport system technology suitable for Indian conditions was taken up through CDAC, with an outlay of Rs.14.75 crore.

From http://egov.eletsonline.com 07/29/2013

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TRAI Issues New Regulations for Mobile Number Portability

 

The Telecom Regulatory Authority of India (TRAI) has issued the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013. After implementation of Mobile Number Portability, the Authority had received complaints from the subscribers of corporate mobile numbers that their porting requests have been rejected by the donor operators under the category “Contractual Obligation” for want of permission/authorization from the company’s corporate for porting such numbers. TRAI placed draft Telecommunications Mobile Number Portability (Fifth Amendment) Regulations 2013 on its website www.trai.gov.in for consultation of the stakeholders. Based on the stakeholder’s comments and TRAI’s own analysis, The new regulations directs that up to 50 corporate mobile numbers of a service provider can be ported to another service provider through letter of authorisation from the authorised signatory of the corporate mobile numbers, in a single porting request Considering the activities involved and number of mobiles to be processed in single porting request, 48 hrs have been allowed for forwarding the porting request by the Recipient Operator, for corporate mobile numbers whereas 24hrs remain unaltered for individual porting requests.

From http://egov.eletsonline.com 07/29/2013

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PAKISTAN: Ministries of IT, S&T Sign MOU for Production of Electronic Products

 

ISLAMABAD: Ministry of Information Technology and Ministry of Science and Technology on Thursday signed a memorandum of understanding for design, development, large scale production and marketing of renewable energy and electronic products. STEDEC Technology Commercialization Corporation of Pakistan, Ministry of Science and Technology (MoST), Pakistan Council for Renewable Energy Technologies (PCRET), National Institute of Electronics (NIE) and Telecom Industry of Pakistan (TIP), Ministry of Information Technology (MoIT) signed the memorandum. STEDEC Managing Director S. K. Mohyuddin, TIP MD Nadeem Ahmed Khan, PCRET Director General Khalid Islam and NIE Director General Zafar Iqbal Khokhar signed the MoU on behalf of their respective organizations.

 

While Ministry of Science and Technology Secretary Akhlaq Ahmad Tarar and Ministry of Information Technology Additional Secretary Muhammad Ejaz Mian witnessed the signing ceremony. Speaking on the occasion, Akhlaq Tarar said Ministry of Science and Technology and its R&D organizations have mandate to serve the national industry through developing products, technologies, processes, import substitutes, value-addition especially for export and by providing technical assistance to SMEs. The Secretary said these R & D Organizations have good number of highly qualified, trained and experienced researchers as well as state-of-the-art and well equipped laboratories for undertaking world class research, however, their contribution to national industrial growth through indigenization of local technologies has not been very impressive. He said the reason for this unimposing performance has been weak industrial linkages, trust deficit of industry on public sector organizations, development of non-demand driven products, lack of entrepreneurship development facilities and expertise.

 

The Ministry, while realizing these gaps, has established the Commercialization Cell to develop linkages between R&D organizations, academia and industry for sharing of resources to carry out demand driven R&D, offering solutions to various industrial problems, entrepreneurship development and commercialization of IP of these organizations, he added. Tarar said under the scope of this MoU, PCRET, NIE & STEDEC (MoST) and TIP (MoIT) shall jointly undertake design & development, large scale production and marketing of Renewable Energy and Electronic Products in the country and the signing parties will ensure optimal utilization of all available resources for mutual benefit and for the ultimate aim of introducing and promoting cost effective indigenous products. He expressed confidence that the MoU will herald a new era of long term relationship between the two ministries, which will be cornerstone of initiatives aimed at self reliance through indigenization. The Secretary appreciated the efforts of MoST Commercialization Cell for materializing the MoU to start large scale production and marketing of indigenous technologies. MoIT Additional Secretary Muhammad Ejaz Mian also spoke on the occasion and hoped that the MoU will go a long way in large scale production of renewable energy and electronic products in the country.

 

Under the MoU, NIE and PCRET will design, develop and produce prototype of demand driven products and pass on the complete technical know-how to TIP, while STEDEC will undertake all financial and commercial aspects on behalf of PCRET and NIE. TIP will be responsible for mass scale production and marketing of products designed and developed by NIE and PCRET. A joint Working Group, having representation of all the four parties as well as of MoST and MoIT will select the products (already designed or to be designed) and prepare workable operational model and SOPs for taking the products from initial stage to marketing level.

From http://www.brecorder.com 08/01/2013

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AZERBAIJAN: New Draft Laws on ICT Sphere Developed

 

APA-Economics. Azerbaijani Ministry of Communication and Information Technologies has developed National Strategy on development of information society and two draft laws.  According to APA-Economics, these are “Information, Informatization and protection of information”, “State Information systems and information reserves” draft laws.   At the same time, the specialists of the Ministry have developed the project “Rules on Registration and Usage of country-code high-level domains in Azerbaijan”. The rules include online acquisition of domain names. Online registration system of domain names is planned to launch in September, on the eve of 20th anniversary of *az domain.

From http://en.apa.az/ 07/27/2013

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Azerbaijan to Adopt New ICT Standards

 

Azerbaijan is to adopt new standards for ICT by the end of the year, announced the country’s Ministry of Communications and Information Technologies (MCIT). Based on international standards, work is underway for the preparation of three standards for biometric technologies, four for digital television, and two each for development of programme products and terminology.  The agencies involved in developing the new ICT standards are the MCIT, State Agency for Public Services and Social Innovations under the President of Azerbaijan, and the country’s State Committee on Standardization, Metrology and Patents.  This comes hot on the heels of Azerbaijan’s adoption of a one-stop shop model for citizen services where citizens can access a range of public services at a dedicated centre. As a part of this, the Azerbaijan Service and Assessment Network (ASAN) will serve as a network of service centres where government services will be provided in an integrated and coordinated manner with all services processed online.  The model will focus on being customer-centric, connecting government, building capacity, delivering on its promise to the public, innovation and fighting against corruption.  Having designated 2013 as Year of Information and Communications Technology, the country achieved 10.5 per cent growth in the ICT sector in the first half of the year compared to the same period of last year.  A total of AZN 71.2 million (USD 91.3 million) has been invested into the ICT sector of the country. Of this, AZN 29.98 million (USD 38.44 million) came from structural units of the ICT Ministry and enterprises.  Azerbaijan stood eighth out of 144 countries in the rankings for government’s achievements in ICT, ninth for importance of ICT in the government’s view for the future, and 20th for internet availability, according to the World Economic Forum’s Global Information Technology Report 2013 .

From http://www.futuregov.asia/ 08/02/2013

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Azerbaijan to Allocate Frequencies for Needs of 4G Standard

 

The Ministry of Communications and Information Technologies of Azerbaijan has decided to allocate frequency spectrum of 790-862 MHz bands for the needs of fourth-generation mobile standard LTE (Long Term Evolution), the Ministry told Trend. According to authorities, at present, these frequencies are used in analogue television broadcasting. The frequencies will be released after the full transition to digital broadcasting standard. As for the evolution of television in the coming years, the deployment of high-definition (HD) television by broadcasters is topical in this issue, the ministry said. After the distribution of frequencies between mobile operators the remaining part of frequencies (470-690 MHz) will be used for the needs of HDTV. "For this purpose it is necessary to discuss the perspective plans for deployment of HDTV channels directly with television channels themselves. Based on this, needs of Azerbaijan in these frequencies in future will be determined," the ministry said. The high definition television is a new level of image quality (broadcasting in widescreen format, high brightness and colour accuracy, zero interference, surround sound in Dolby Digital format and other benefits). If today's standard digital TV, which uses MPEG-2 protocol, gives the opportunity to broadcast 10-12 channels, the HDTV format allows broadcasting only three or four channels.

From http://en.trend.az/ 08/11/2013

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IRAN: ICT Minister Writer of 9 Titles, Numerous Scholarly Papers

 

IBNA: Vaezi was appointed Iran’s Minister of Communication and Information Technology by President Hassan Rouhani on August 15. After finishing his preliminary education in Tehran, he traveled to the U.S. to obtain B.S. and M.S. in Electrical Engineering from Sacramento State University and San Jose State University and become a Ph.D student in Telecommunications engineering at Louisiana State University which he left unfinished after the victory of the Islamic Revolution in 1979. He holds an M.A. and Ph.D in International Relations from Tehran and Warsaw Universities respectively.He returned to the Islamic Republic of Iran in 1980.   He has so far held various posts as a senior communications manager and decision maker.   He heads the Center for Strategic Research Deputy of Foreign Policy and International Relations. He is also the former deputy foreign minister of Iran in Europe and American Countries Affairs. 'Middle East Political Crises and Social Movements: Theories and Processes', 'Iran’s Foreign Policy with France', 'Afghanistan: A Decade after the Fall of Taliban', 'International Crises: Theoretical Analysis and Case Study', 'Intervention in Central Asia and Caucasus: the Islamic Republic of Iran Case', 'Oil and Foreign Policy' and 'Intervention in Theory and Practice' are some of the titles Vaezi has so far penned. He has also released 19 scientific articles in English and has had them published in credited international journals on communications and electronic engineering. Moreover he has published 50 specialized articles in Persian which are released in Iranian journals. Vaezi has also conducted 43 theses and projects by engineering teams.

From http://www.ibna.ir/ 08/20/2013

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AUSTRALIA: Should Digital Copyright Be Reformed?

 

The Australian Law Reform Commission (ALRC) is a government agency that reviews all Australia’s laws to ensure they are equitable and keep up with the times. In recent years it has addressed the many legal issues raised by the digital economy. Chief amongst these is copyright, which is still largely based on laws originating in the 18th century. Copyright has become a significant issue globally since the Internet and the digitisation of content has made conventional distribution methods obsolete. The ALRC has now released a Discussion Paper for the copyright inquiry – Copyright and the Digital Economy – containing 42 proposals regarding reform of the copyright. Under the Terms of Reference for its inquiry into copyright, the ALRC is considering whether exceptions and statutory licences in the Copyright Act 1968 are adequate and appropriate in the digital environment and whether further exceptions should be recommended. The ALRC is seeking feedback on the proposals. ALRC Commissioner for the Copyright Inquiry, Professor Jill McKeough, said “The ALRC has been very pleased with the response of the community to this inquiry. We received 295 submissions to our Issues Paper, and have also had the opportunity to meet face to face with many people with an interest in this Inquiry. In releasing this Discussion Paper we are calling for submissions to inform the final stage of our deliberations leading up to the final Report.”

 

The ALRC has suggested five framing principles for the inquiry: acknowledging and respecting authorship and creation; maintaining incentives for creation of works and other subject matter; promoting fair access to and wide dissemination of content; providing rules that are flexible and adaptive to new technologies; and providing rules that are consistent with Australia’s international obligations. Any recommendations the ALRC finally makes will be weighed against these principles. Commissioner McKeough stated “The reforms proposed include the introduction of a broad, flexible exception for fair use of copyright material and the consequent repeal of many of the current exceptions in the Copyright Act, so that the copyright regime becomes more flexible and adaptable. An alternative model, should fair use not be enacted, suggests the addition of new fair dealing exceptions, recognising fairness factors.

 

“Other reform proposals relate to the replacement of certain statutory licences with voluntary licensing more suited to the digital environment; the use of orphan works; provisions relating to preservation of copyright material by cultural institutions; and contracting out of the operation of copyright exceptions. Two alternative proposals relating to the scheme for the retransmission of free-to-air broadcasts are set out for comment from stakeholders, in addition to other proposals relating to broadcasting.” The Discussion Paper is available free of charge from the ALRC website, www.alrc.gov.au. The ALRC strongly encourages online submissions directly through the ALRC website where an online submission form facilitates responses to individual questions. Written submissions can also be posted, faxed or emailed to the ALRC.

From http://www.itwire.com 06/11/2013

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Australian Government Dusts Off Digital Strategy

 

There will be free wi-fi for remote Indigenous communities, an expanded document verification service, and more government services online by 2017 under proposed actions in an overhauled digital strategy released by the Australian government today. Communications Minister Stephen Conroy announced this morning that he is dusting off the two-year-old National Digital Economy Strategy to become Advancing Australia as a Digital Economy (PDF), with 24 new actions aimed to help the government meet the eight goals it set itself back in 2011 by 2020. The government will develop a new curriculum for technology to be taught to all students, from foundation until year 8. The government will also invest AU$6.5 million over the next four years into National ICT Australia on a new program to encourage students to take up study in IT, including in areas where there are known skill shortages, such as advanced software developers, software engineers, and data scientists. By the end of 2017, the government has also outlined that government agencies will need to provide user-friendly online access to priority services, with access provided through a single authentication method for desktop, mobile, and other means of accessing the sites.

 

To underpin this, the government will also look at expanding the use of the document verification service, and will make it more widely available to the private sector. It will also investigate the use of higher assurance digital credentials issued by financial organisations, and whether this can be used by government in establishing the identification of its users. The document revealed that the AU$136,000 Cybersafety Help Button, designed by the government in 2010, which acts as a link to information for children on where to report issues online, has been downloaded 889,000 times as of the end of April this year. While it was revealed earlier this year that Apple had rejected the app from its App Store for being too similar to a web link, the strategy document today revealed that Telstra is partnering with the government to have the help button put on some Telstra mobile devices before customers buy them. There has been a trial conducted over the last four years, with 300 remote Indigenous communities getting free wi-fi from the government through satellite community telephones installed throughout remote Australia. The government said in the document that the trial was a success, with high use by the residents, and more community phones will now be adapted to support public wi-fi for these communities.

 

The government will also consider expanding the Medicare Benefits Schedule to allow patients to claim video-based consultations with their GPs. A number of already-announced proposals, including the promotion of cloud computing, open data, and big data use, as well as the development of a national plan to combat cybercrime, were also included in the action points for the government to complete.

From http://www.zdnet.com 06/12/2013

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QLD Releases New ICT Strategy

 

The State Government of Queensland released a new government ICT strategy on Friday, setting a roadmap for the development of government’s IT systems to deliver the best results for citizens. The Queensland Government ICT Strategy 2013-17 aims to reform public service and make government more efficient, flexible, and better able to meet the needs of its citizens. ICT will play a crucial role in this. “The focus of this strategy is to determine how the government can best use digital information to improve the services it delivers to Queenslanders”, stated Ian Walker, IT Minister of Queensland, while unveiling the strategy last week. The strategy has an ambitious vision: ‘A transformed public service that is focused on improving services for Queenslanders, by better use and analysis of government data, and by using modern, cost-efficient technology’. Published by the Department of Science, Information Technology, Innovation and the Arts, the strategy defines three objectives within two main government outcomes.

 

For example, the first desired outcome is revitalising front-line services by delivering effective digital services for clients. This gives the government a pathway for providing better front-line services such as health, fire, and police services, to citizens. The strategy recommends several different actions, such as reducing duplication of effort through consolidation of channels and solutions, increasing the percentage of households and businesses using online services, and increasing connectivity of schools and universities to develop online education services. Another desired outcome stated in the strategy is delivering better infrastructure and better planning, by providing effective digital services for government. The strategy recommends that to avoid the high cost of maintaining, upgrading, or replacing ICT facilities, agencies should source ICT services instead of systems, hence migrating to procurement of ICT-as-a-service. “We will be a government that uses ICT to better share information between agencies and the community while maintaining appropriate information security and privacy of individuals,” declared Walker. The complete strategy can be found here.

From http://www.futuregov.asia 07/08/2013

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ACMA Launches ‘Digital Citizens Guide’

 

The Australian Communications and Media Authority has launched a guide to being positive about digital engagement’’ rather than being a wary Internet user. The Guide facilitates confident online engagement by citizens through identifying three principles which reflect the required values, skills and knowledge:

# Engage positively: exercise your rights and responsibilities as a digital citizen

# Know your online world: learn new skills and digital technologies

# Choose consciously: take charge of how you interact online.

 

“Today’s networked society needs confident connected citizens,” said ACMA Deputy Chairman Richard Bean. “As individuals we play an increasingly important role in the digital economy, and the ACMA’s Digital Citizens Guide will help all of us ‘engage positively’, ‘know our online world,’ and ‘choose consciously’ when online. The Guide is part of the ACMA’s multifaceted and flexible response to the challenges facing Australia’s increasingly networked society. Australian citizens are citizens of a digital world, and the ACMA’s guide facilitates Australians’ confident online engagement through identifying three principles which reflect the values, skills and knowledge we need,” said Bean. ”As online communications and digital content become more embedded in the experience of citizens, I expect that a greater emphasis on the ACMA’s communication and facilitation strategies, such as this Guide, will be both needed and welcomed.” Bean said the Digital Citizens Guide is also welcomed by a wide range of industry and community partners, including: Google, Facebook, Telstra, Microsoft, the Commonwealth Bank, The Alannah and Madeline Foundation, Yahoo!7, the Interactive Games and Entertainment Association, the Internet Industry Association, the Australian Mobile Telecommunications Association, the Family Online Safety Institute, Bravehearts, and the Centre for Internet Safety.

 

“The Guide’s message is not about being wary online, but coming up to speed with digital technologies and making informed choices. Our long experience in the cybersafety world has confirmed that a positive approach to the use of the Internet is what’s really needed. ”Our research tells us that Australians will welcome these clearly actionable steps. The guide will help Australians stay safe, and reflect positive values while participating in everyday online activities like socialising, shopping and accessing information.”

From http://www.itwire.com 07/25/2013

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Implementing a New State ICT Strategy in Australia

 

The State Government of Queensland, Australia, released a new government ICT strategy earlier this month, determining the technology priorities and directions of public sector agencies for the next five years. The strategy identified several key areas of focus, recommending the provision of services through different channels, implementation of IT projects in stages, and procurement of ICT-as-a-service rather than infrastructure. FutureGov spoke to Susan Middleditch, Deputy Director General, Systems Support Services Division at Queensland Health, about the implementation of the ICT strategy in her organisation. Queensland Health provides a range of services to achieve good health and well-being for citizens, including hospital inpatient, outpatient, and emergency services.

 

New ICT initiatives

“The first recommendation of the strategy – revitalising front-line services – means two things for Queensland Health”, states Middleditch. “Firstly, we will provide health services in new and contemporary ways, and secondly, we will provide our health community, including public and private providers, with the ICT tools necessary to have a connected health service”. Queensland Health already has a number of new ICT initiatives underway. A telehealth project will allow patients in rural and remote areas of Australia to consult with a doctor in another part of the country. “The first stage of the telehealth project is underway now”, explains Middleditch. “The Government has provided additional funding in 2013-14 for six trial sites. The same project will also allow us make appointments all across the state, though this is a longer term consideration which is still only in concept stage”. Another ICT initiative that Queensland Health is working on is a new Patient Administration System which will provide up to date technology to clinicians and administrators to manage patient care and records efficiently. “We don’t know the investment required as yet, but it will be significant”, says Middleditch. “Our current sytem is out of support, so we will be looking for a whole new technology”.

 

Procuring ICT-as-a-service

A major recommendation made in the strategy was the procurement of ICT as a service from providers, rather than each government department owning high-cost infrastructure that requires expensive and constant maintenance. “The Queensland government is committed to partnering with the private sector to reduce the ‘ownership’ of ICT assets”, declares Middleditch. “We are currently working on a number of strategies to divest ourselves of as ICT assets”, she continues. “We have launched a corporate services and solutions renewal project, which is leading the way for the Queensland Government corporate services area as a whole. We are also looking into allowing our finance and payroll solutions to be delivered in this manner”.

 

MIddleditch expects that the data storage and archiving functions in Queensland Health will be outsourced to private providers, along with application hosting, maintenance and support. “We first need to manage risk, and ensure that the private sector is mature enough to provide us with the services and the controls we need”, she says. “The implementation of this new strategy will reduce our costs of ownership dramatically, and, in partnering with the private sector, should give our staff and patients access to the best of breed solutions”, declares Middleditch. “The new strategy is about a future that is fiscally sustainable and secure, and enables us to focus on service delivery”.

From http://www.futuregov.asia 07/25/2013

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Australian Government Streamlines Big Data Strategy

 

The Australian government’s peak ICT policy agency, Australian Government Information Management Office (AGIMO), has launched a new Australian Public Service Big Data Strategy. This launch underscores moves to better understand, use and share data held by agencies delivering front-line services, and holding vast repositories of information. This strategy’s launch coincides with an April 2013 opening of a whole-of-government Data Analytics Centre of Excellence by the Australian Taxation Office. This centre marks a sea change in the way volumes of government data is handled, accessed and managed. Among the trends, AGIMO notes that 90 per cent of the worldwide data was created in just the last two years. “Some estimate that data production will be 44 times greater in 2020 than it was in 2009. Others estimate an additional 2.5 quintillion bytes of data is being generated every day.”

 

Making sense of data

Big data as well as analytics and mining tools help end-users better analyse and make sense of the vast repositories of information. This is especially so for massive data banks held by agencies in Australia and globally. “Indeed, big data, as an emerging concept, intersects with many data management issues that pre-date this concept,” notes AGIMO. Big data management underscores the value of data held by Commonwealth agencies. These agencies carry a shared responsibility to realise – and fully deliver – the value of this data. Streamlined access to data also benefits citizens, while complying with privacy and security guidelines. AGIMO and member agencies aim to clarify what is meant by big data; how this intersects with the concept of data as an asset, and supports an open government environment. To deliver value, Commonwealth data, including that used for analytics projects, must be “authentic, accurate and reliable.” Big data incorporates the vast amount of data that is generated and captured in a variety of formats, and from many different and disparate sources. These repositories incorporate structured, semi-structured, unstructured or even incomplete data.

 

Data as a national asset

Governments generate massive volumes of data. This data is used for administration, policy development, and to interact with citizens. “It is part of the government’s responsibility to realise the value of this data and the information contained within it, and to recognise this data as a national asset to both the government and the Australian public.” Governments cannot realise this value without help from industry and academia. “As a result, Australia, along with many other advanced economies, is increasingly seeking to provide data to third parties for analysis, or to support the provision of services, for example through the development of mobile apps.”

 

Tackling privacy concerns

Under privacy guidelines, Australia will continue protecting individuals’ privacy rights. “Big data raises new challenges in respect to the privacy and security of data.” Data management policies are guided by relevant legislative controls. These laws and guidelines regulate government’s use and release of data sets and information. Agencies are encouraged to develop best-practices to link cross-agency data sets, as well as the use of third-party data sets, domestically and internationally. Any release of open data factors in privacy considerations. Data protection guidelines are upheld by Australia’s Data Protection Guidelines, among other privacy checks and balances.

From http://www.futuregov.asia 08/05/2013

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NEW ZEALAND: To Launch Revitalised ICT Strategy

 

New Zealand is expected to launch its revitalised ICT strategy between June-July 2013, according to timeline estimates by the Minister for Internal Affairs, Chris Tremain. Minister Tremain, a keynote speaker at the FutureGov Forum New Zealand, held Tuesday 28th May in Wellington, said the final blueprint has involved detailed consultation with government and industry — with an imminent launch date. But this strategy is not a “cookbook” with a defined recipe about technology choices. “This strategy will evolve as technology evolves, while ensuring that everyone understands and appreciates the ICT plan.” Technology innovation offers opportunities across government, Minister Tremain noted. These innovations will transform the landscape, while directly impacting how services are crafted, managed, and delivered to citizens. Under the government’s digital agenda, 70 per cent of common transactions will go on-line. “This is a big ask, but it’s also transformational. We don’t under-estimate the impact of our mandate, and using technology as an enabler for change.”

 

He foreshadowed a move away from “owning and operating technology assets” – while exploring cloud, mobile, and digital information management platforms. Future tenders factor in tighter financial constraints – at the same time, delivering “huge gains to the taxpayer.” Stephen Crombie, Chief Information Officer, New Zealand Police, noted that mobile communications, and smartphone apps increasingly support field operations. New Zealand Police’s technology effort focuses on an “officer-centric design.” This incorporates deployment, command-and-control and information exchange between central and field staff. “It has taken us 12 months to evaluate field pilot projects. We looked at multiple devices, and apps that could be developed.” The business case for mobile apps is to improve response time, deliver manpower savings, and support critical operations. New Zealand Police supports a population of 4.5 million. More than 11,500 staff manage operations, together with 9,000 officers – covering 12 districts, 43 areas, 371 stations, and 3 communications centres.

 

Paul Ash, Manager, National Cyber Policy Office, Department of Prime Minister and Cabinet, said that tackling cyber-security threats remains critical in a connected, digital economy. “Geography offers no protection against cyber-threats. There are high-yield, low-risk opportunities for threat actors.” These threats are increasingly more advanced, sophisticated, and pervasive. Cyber-attacks compromise intellectual property and proprietary information. Critical government and business infrastructure remains vulnerable. Mr Ash warned that the scale of cyber-threats is difficult to measure. But the sources encompass criminal, political and industry espionage. The New Zealand government launched its cyber-security strategy two years ago. Officials are working with international partners, and cyber-security organisations to tackle threats. Alex Evans, Chief Information Officer, Department of Local Government, Western Australia, charted this council’s foray into cloud services. This journey started in June 2011 – with the migration of systems and data into the cloud. The baseline was a mishmash of computer systems, networks, and infrastructure.

 

Typically, local government has complicated ICT systems. “There needs to be tighter integration between different platforms. For us, the future is cloudy. There are massive opportunities at the local level in the cloud.” Ms Evans cautioned that security, privacy, and data sovereignty concerns must be factored in. “It’s important to appreciate who has access to this data. There may be loss of control, unless privacy issues are considered at the outset.” David Elson, Director Enterprise Systems and Grants Management, Office of State Revenue, Queensland Treasury and Trade, said that Queensland is fast-tracking its cloud roll-out effort. “The future will be asset-free, and service-based.” Applications being migrated to the cloud include HR, payroll, and enterprise resource planning systems. The Queensland government is taking a ‘cloud-first’ approach to procuring ICT services. This move may halve email costs across government – while delivering annual savings of upto AUD 7 million. FutureGov Forum New Zealand galvanised key agencies, solutions providers and industry stakeholders over a dedicated day of discussions and interaction. This forum was supported by leading solutions providers, including Vodafone, Good Technology, Revera, WatchGuard, IBM, HCL, OpenText, and Ricoh. Industry partners hosted highly-interactive discussion tables – while drawing on the experiences of influential public sector leaders, and technology experts.

From http://www.futuregov.asia 05/31/2013

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NZ Gov Seeks Submissions on Telco Regulation

 

The New Zealand government has invited submissions on the first phase of the policy review of the Telecommunications Act 2001. The first phase of the review will examine whether the current regulatory framework is adequate for New Zealand’s migration from legacy copper infrastructure to fibre networks and discuss pricing components of the current regulatory framework. The review will discuss the most effective way to promote competition for end-users, how the commercial interests of access providers and seekers can be promoted and how to effectively encourage investment for the long-term benefit of end-users. It will also look at innovation in the telco market and deregulation in instances where there is sufficient competition. Alternative approaches, tools and institutional arrangements will be considered. Other phases of the review will examine the regulatory framework from 2020 when New Zealand’s Ultra-Fast Broadband network is completed, when 75 per cent of New Zealanders will be connected to the high-speed broadband network.

 

“We are being deliberately open-minded about what the regulatory settings might look like post-2020 and I would like to challenge stakeholders to think creatively and to get involved,” Amy Adams, Minister for Communications and Information Technology, said in the foreword of the discussion document for the review. “As we consider alternative models I am particularly keen that we keep the needs of New Zealand consumers and innovators to the forefront of our thinking.” The broadband initiative will provide New Zealanders with download speeds of 100Mbps and upload speeds of 50Mbps. The industry has welcomed the review. Telecom New Zealand said telco providers need pricing certainty. “Pricing certainty will allow us to get on with what’s most important – competing in the marketplace through innovation, product differentiation and quality service,” Simon Moutter, Telecom chief executive, said in a statement. Chorus also welcomed the review.

 

“Chorus will be providing a comprehensive submission to further support the development of the right policy environment that will drive the growth and innovation that will be enabled by upgraded infrastructure, along with encouraging innovative retail services for New Zealanders,” Mark Ratcliffe, Chorus’ CEO, said in a statement. The New Zealand government announced the legislation review in February this year in addition to a review of the Telecommunications Service Obligations (TSO) and its structure and funding. Submissions for the review are due by 13 September, 2013.

From http://www.computerworld.co.nz 08/07/2013

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Audit of E-Government Projects Long Overdue

 

Sunday was the international Public Service Day on the United Nations calendar. The UN Public Service Forum, Day and Awards Ceremony began today in Manama, the Kingdom of Bahrain, and will end on Wednesday. This year’s theme is “Transformative e-Government and Innovation: Creating a Better Future for All”. There has been plenty of investment by donors in automating some critical Government services to create a one-stop window for the same through the Internet. The aim is to eliminate duplication of roles and drastically reduce opportunities for corruption and reduce the cost of spending on paper and related printing equipment. But corruption remains a big problem in many Government offices where automation is either partial or totally lacking. Registries are a good example where files mysteriously disappear only to resurface when one agrees to part with “chai”. Even in some departments where services have been automated, long queues are a daily sight. This could be due to the fact that the staff is poorly trained or are hell-bent on sabotaging e-Government.

 

They may regard it as a threat to their jobs, or their chance of making a little extra income from bribes paid by Kenyans desperate to access the same service. An unwillingness to embrace e-Government as a tool to make their work easier is a major hurdle for the Vision 2030 project. In fact, a fresh audit of the successes and weaknesses of the programme is urgently needed if it is to make a difference. One would not be surprised, for instance, to find a correlation between the work ethics and attitudes of most civil servants and their failure to wholeheartedly embrace e-Government. On August 22 last year, a Taskforce on Values and Principles of Public Service of Kenya was appointed to draw up a National Policy and Draft Bill. The latter would see values and principles of public service institutionalised as required by Article 232 of the Constitution of Kenya. We need a public service that is efficient, effective, responsive, prompt, impartial, accountable and transparent. While it must be appreciated that plenty of work has gone into transforming Government services by making them available via the click of a button on a computer of mobile handheld device, plenty more remains to be done.

From http://www.standardmedia.co.ke/ 06/26/2013

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Fragmentation, Censorship and Political Surveillance of the Internet Are Among Risks in Global Debate on Governance, New CIGI Paper Says

 

Governance issues over the evolution of Internet technology, resources, protocols and standards will play an increasingly important role in global debates, according to a new report issued by The Centre for International Governance Innovation (CIGI). In "Internet Points of Control as Global Governance," CIGI Senior Fellow Laura DeNardis explores key Internet governance issues that will have profound impact on global public policy discussions in coming years. She says that government involvement in regulating or facilitating Internet interconnection through a payment model, for example, would be a departure from the current governance approach and could “fragment the Internet based on political manipulation.” DeNardis says this change “could present a range of unintended or intended consequences — such as creating new concentrated points for government censorship, surveillance and politically motivated interconnection blockages, or creating economic disincentives for major content companies...”

 

DeNardis also points out the consequences that could come from having the Domain Name System (DNS) play a larger role in content control. Noting that this approach is already used for censorship in repressive contexts and in the United States for intellectual property rights enforcement, DeNardis says “this practice would be controversial because it would fragment the Internet’s universality depending on country and possibly create security and stability challenges to the DNS.” The report, which outlines the critical Internet resources at play within the larger architecture ensuring a universal system, stresses that the technical standards, as esoteric as they are, can have a real economic and political impact, and “to a certain extent, enact public policy in areas that are traditionally carried out by governments.” DeNardis says, “They are the infrastructural foundations for global trade and the digital public sphere, but their design and constitution create public policy in areas as politically charged as privacy, accessibility and other individual civil liberties.” She adds, “The policy implications of Internet standards raise the obvious governance question of how these standards are procedurally established and by whom.”

From http://www.i-policy.org/ 08/19/2013

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AFRICA: Gambia - Government Warns of Massive Crackdown on Online Freedom

 

The government of the Gambia has given an indication of its readiness to fully implement the recently-passed draconian legislation which is meant to restrict online freedom. Head of Civil Service and Minister of Presidential Affairs, Momodou Sabally, served notice of the government's intentions to crackdown on online freedom at a meeting held on August 8, 2013, with religious leaders and cabinet members at the official seat of government, the State House. The Minister, consequently warned Gambians, particularly the youth against participating in online campaigns against the government. "If you cannot say anything good about the country, then you should keep quiet," he exclaimed. The comments by Sabally comes at a time when various free expression organisations including the MFWA, have condemned the recently-passed law which prescribes stiffer punishment for persons found guilty of publishing "false news" online. The law imposes a jail term of 15 years and/or a fine of three million dalasis (about US$90,000) on persons who criticize government officials, caricature or instigate violence against the government through the internet.

 

What is more worrying is that, the religious leaders at the said meeting reportedly indicated their support for the government's plans to repress online freedom. Alieu Mboge, a spokesperson of the group is reported to have assured the cabinet that "we would do everything within our power to stop the youth both in and outside the country from any online criticism of the government." In a country where human rights advocacy by religious leaders is not tolerated, it is feared that the government may use this latest pronouncements by the religious leaders to legitimize its new policy of massively repressing internet freedom. We call on the religious leaders to recognize the importance of the internet, which remains the only platform for freedom of expression and participation in public discourse among Gambians, as traditional media outlets are already cowed from airing programmes which are critical of the government. Recognising that online activism has ensured justice and given hope to many citizens including the recently-freed Imam Baba Leigh, we urge the religious leaders to rather lead and support on going advocacy processes to improve the ever-deteriorating freedom of expression conditions in The Gambia.

From http://allafrica.com/ 08/15/2013

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EUROPE: E-Government Improving, but Citizens Want More, More, More

 

Almost half (46pc) of European Union (EU) citizens go online to use e-government services but many of them said they are more satisfied with online banking and online shopping than they are with online public services, a new report suggests. Nearly half of EU citizens now go online to look for a job, use the public library, file a tax return, register a birth, apply for a passport or use other e-government services, The eGovernment Benchmark 2012 report revealed. The report surveyed 28,000 internet users across 32 countries. Eighty per cent of survey respondents said online public services save them time, 76pc like the flexibility, and 62pc said it saves them money. However, these users are more satisfied with online banking (8.5 satisfaction rating on a scale of 0 to 10), and online shopping (7.6) than with public services online (6.5). Neelie Kroes, European Commission vice-president responsible for the Digital Agenda, said these are promising trends for e-government in Europe but “when users are more satisfied with online banking than online public services, it shows that public administrations must do better at designing e-government services around users’ needs. And we have to do more to make e-government work across borders.”

 

Areas for improvement

The report also signalled that improvements are needed to online services for important life events, such as losing or finding a job, setting up a company, and registering for educational courses/programmes. The Digital Agenda for Europe is working on it. The agenda aims to increase the use of e-government services to 50pc of EU citizens by 2015. EU citizens who now use e-government services and responded to the survey for the eGovernment Benchmark 2012 report also revealed the most popular e-government services: declaring income taxes (73pc of users declare taxes online), moving or changing address (57pc), and enrolling in higher education and/or applying for student grants (56pc). Most (54pc) of survey respondents still prefer face-to-face contact or other traditional channels with which to access government services. However, 30pc of these respondents said they could also be regular e-government users - if more relevant services were provided.

From http://www.siliconrepublic.com/ 06/05/2013

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European Dialogue on Internet Governance in Lisbon- How to Serve the Public Interest

 

The 6th edition of the European Dialogue on Internet Governance (EuroDIG), to be held in Lisbon on 20-21 June 2013, will bring together some 400 representatives from civil society, business, governments, parliaments and international organisations to discuss the most recent European developments concerning the Internet and the public policy challenges ahead. In six plenaries the participants will look for answers to the following questions: 

 

How to keep the Internet safe, free and open? Regulations, laws, agreements, self-regulatory initiatives can contribute to a framework which helps to keep Internet safe, free and open. But is an Internet specific regulation needed? What are the risks and the advantages? What are the options? What are the implications of privacy and e-commerce for children and young people? Are they aware that social platforms are business models which use personal data as a form of currency that can be transferred to third parties? Is it possible to secure their privacy from commercial abuse? What is the public interest? Different Internet stakeholders claim to act in the public interest, but how can the public interest be defined when we refer to the Internet? Under which jurisdiction(s) are European citizens online? When online European citizens can be subject to multiple rules according to their place of residence, the services they use, as well as the location of the servers and DNS operators involved. How should this be addressed? How can governments, industry and users do to fight cybercrime and safeguard cybersecurity? Who makes money with content and who should pay for it? Can copyright protect quality journalism? Do content aggregators promote access in the public interest? How should content be regulated?

 

In addition, eight workshops will address issues such as the governance challenges of IP address management, how the copyright framework in Europe affects access to culture, network neutrality, security of the Internet and initiatives to protect the rights of Internet users. The debates will also tackle how to extend Internet access to all citizens how to tackle hate speech online, and the challenges that Connected TV creates: how will broadcasting TV regulations affect access to the Internet via TV screens? Shortly after the EuroDIG, the “Messages from Lisbon”, a document containing its main outcomes, will be published. It will be presented at the Internet Governance Forum (IGF) taking place from 22 to 25 October 2013 in Bali, Indonesia.

From http://www.eurodig.org/ 06/11/2013

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Europeans Dominate Political Twitter Rankings

 

Sweden's foreign minister Carl Bildt has taken the title of best connected world leader on Twitter 2013 – with last year's champion tweeter Herman Van Rompuy slipping out of the top 10 in a list dominated by Europeans. Bildt has 44 mutual connections with other major political players on the social networking site – meaning he follows them and they follow him back – according to the annual Twiplomacy study produced by the public relations firm Burson-Marsteller. The next best connected accounts are those run by Catherine Ashton's European Union foreign service, and those of the foreign ministries of Poland, the United Kingdom and France. European Council President Van Rompuy drops from first place last year to 11th, despite increasing his mutual connections with other world leaders from 11 to 19. Among the top 15 accounts, only one represents a non-European country – that of the Israeli foreign office. The others include British foreign minister William Hague, Finland's Europe minister Alexander Stubb, Norwegian Prime Minister Jens Stoltenberg, and the European Commission. All 45 European governments have a Twitter presence, the study says. Bildt played down the importance of his global connections on the social networking site, tweeting that his first place "sounds exaggerated". But the study reveals the growing importance of official political activity on Twitter, with almost 78 per cent of United Nations countries having an account of some sort – whether an automated news feed or personal profiles of senior figures.

 

Although Sweden's Bildt is connected to more of his political peers than any other world leader, his overall 212,000 followers pale into insignificance compared to the 33 million-plus people that track United States President Barack Obama. Yet Obama and the other US government accounts are among the worst connected, mutually following just four world leaders. After the US president, Pope Francis is the next most followed leader with seven million devotees across several accounts, with the White House's combined English and Spanish-language profiles in third place. Turkey's President Abdullah Gül and Prime Minister Recep Tayyip Erdogan make the top five with 3.4 million followers each. The UK government's account is also in the top 10 most followed. However, while the number of people followed and following political accounts is growing, the active engagement of world leaders on Twitter still varies. While a third of the 505 accounts analysed are personal profiles of heads of state and government and foreign ministers, only a third do the tweeting themselves and only 14 do so on a regular basis. Uganda's Prime Minister Amama Mbabazi is the most conversational world leader on Twitter. In Europe, the study highlights Bildt, Stubb, Estonian President Toomas Hendrik Ilves, and Polish Prime Minister Donald Tusk as among the best for producing thought-provoking tweets and replying to followers.

From http://www.publicserviceeurope.com/ 07/24/2013

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Moldova Builds E-Government: Mobile Digital Signature

 

Conversations about e-government excellence and best practices usually centre around countries such as Singapore, South Korea, Finland, or the USA. In Eastern Europe, however, the tiny, land-locked Republic of Moldova is making a name for itself in this field. One of the poorest countries in Europe, Moldova (population 3.5 million) is emerging as a great example of public sector modernisation. The e-Government Centre (eGC), formed in August 2010, is responsible for the implementation of the e-government agenda of Moldova. FutureGov spoke to several senior officials in the eGC to understand the development and implementation of the major projects underway in Moldova. “Moldova has learned from Singapore, Estonia, Austria, the United Kingdom, and lately, New Zealand and Australia”, says Stela Mocan, Executive Director of the e-Government Centre. “We don’t have much legacy infrastructure or services in place, so we have the opportunity to implement the most innovative initiatives in Moldova”.

 

The eGC is implementing the ‘Strategic Program for Governance Technological Modernisation’, Moldova’s first government technology strategy. “The strategy has two objectives”, says Mocan. “The first is to digitise and put online all public services by 2020, and the second is to use technology within the government to become more efficient”. The government is deploying various services to achieve these objectives while building a strong foundation to enable e-services. Mocan discussed the development of the mobile digital signature (MDS) in Moldova to allow citizens to securely access new and old online services. The digital signature works as identification in the virtual world, allowing users to authenticate themselves in cyberspace by receiving a confirmation message on their cell phone that they can validate with a PIN. Citizens can sign papers, reports, or formal declarations, and submit online requests through their mobile phone. 

 

Services such as e-licensing and tax declaration already accept MDS – businesses can apply for licenses such as social or medical insurance licenses online with authentication through MDS. Citizens can file taxes online using their MDS. “In the upcoming months, we will launch many more services for both citizens and businesses that will integrate with MDS”, declares Mocan. “We want to make it easier for citizens and businesses to use electronic services”, Mocan continues. “The mobile digital signature is very easy to use, and since its launch last September, has been free to use to facilitate quick uptake. We are working with two mobile operators, which together control 98 per cent of Moldova’s mobile market, to implement this project”. The public-private partnership model has worked well for eGC. The mobile operators conduct advocacy campaigns to inform citizens about MDS, and undertake citizen registration for MDS. The government, on the other hand, is integrating the existing electronic services with the mobile signature to allow citizens and businesses to use it to access as many services as possible.

 

While MDS is free to use for now, a nominal fee will be imposed after July 2013 – 10 lei (US$0.8) for 10 signatures per month for individuals, and 50 lei (US$3.9) for 1000 signatures per month for businesses. Mocan also mentioned that the MDS project was an upgrade of an existing digital signature project that the eGC had in place earlier. “Since 2006, the government has had the option of using digital signatures through special chips in laptops”, she says. “That method, however, was very expensive for citizens, as each chip cost 300 lei (US$30). The mobile signature has the same legal power and capability, but is portable and much cheaper. Developing a mobile signature also made sense for Moldova since the mobile penetration rate in the country is 127 per cent. “The penetration rate of mobile internet is increasing too – it’s currently at 30 per cent”, Mocan informs us. “One in two Moldovans have access to internet. We are among the top 20 countries in the world in terms of internet speed. These factors enable and push us to look for the most innovative technologies to change the way government works and interacts with citizens”.

From http://www.futuregov.asia/ 07/11/2013

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Moldova Builds E-Government: G-Cloud and E-Services

 

In Eastern Europe, the tiny, land-locked Republic of Moldova, one of the poorest countries in Europe with a population of 3.5 million, is emerging as a great example of public sector modernisation. The e-Government Centre (eGC), formed in August 2010, is responsible for the implementation of the e-government agenda of Moldova. FutureGov spoke to Stela Mocan, Executive Director of the e-Government Centre, about the development and implementation of the major e-government projects, such as Government Cloud, or as it’s called in Moldova, M-Cloud.

 

Government Cloud

The M-Cloud programme was launched in February this year. “We use cloud computing technology to address some of the challenges that we have in government”, says Mocan. “Every ministry invests huge funds in hardware servers which they use at a limited capacity. M-cloud provides these services at low investment”. Many ministries have started migrating their information systems and services to M-cloud. “The Prime Minister approved a ‘Cloud-First Policy’ in 2011, requiring ministries to invest in digitising services and not in hardware”, Mocan informs us. “The ministries have to move their systems and services into M-cloud. We are visiting ministries and explaining to them, face-to-face, the opportunities and capabilities of M-cloud”. M-Cloud offers many different services to government agencies, such as authentication and access control (security related tasks including identity management and transaction authorisation), payment services (allowing agencies to accept electronic payments), and notification services (allowing agencies to send notifications to citizens). The eGC is working with the IT departments of many countries in the European Union to develop projects such as M-Cloud. “We have synchronised our initiatives with the European Union agenda”, states Mocan. “Our projects are funded by loans from the World Bank, though some are co-funded by our government”.

 

E-services

Another major project that eGC launched last year is an e-services portal for citizens. Launched in May 2012, the portal is a gateway to all electronic services offered by the Modovan government. The portal also provides details on all traditional, non-electronic government services. Currently, 331 services are listed on the portal, while 72 are e-services. FutureGov spoke to Victoria Rosca, Executive Consultant at the eGC, about the e-services offered to citizens. “One of our most popular e-service is the e-criminal record certificate”, says Rosca. “The service certifies that the applicant does not have a criminal record or action pending against them. Almost 90 per cent of citizens who apply for the certificate, such as students applying for academic programmes abroad or citizens applying for visas for other countries, do it online through the e-services portal”. Business owners can now apply for licenses for more than 30 types of business activities online through the portal. “Many of these e-services are already connected with the mobile digital signature”, says Rosca. The mobile digital signature allows citizens to authenticate their identities through their mobile devices to access public services. The eGC has created video guides uploaded to its YouTube page on using the e-services offered on the portal.

 

Payment gateway

Another initiative that the eGC has developed and launched in April this year is a government payment gateway which will allow citizens to pay online for public services such as population documentation services or traffic fines. “We have run consultations with the National Bank, Ministry of Finance, and private banks”, states Mocan. “The process lasted more than one and a half years. We have integrated different payment operators, allowing citizens to pay via credit card, online banking. If PayPal comes to Moldova, we’ll integrate that too”. The eGC is currently working on the development of a government interoperability platform that is scheduled for launch in late 2013. The platform will facilitate the exchange of information and data among government agencies, and enhanced connectedness and communication. Citizens will be able to offer personal data to government only once, and public institutions will be able to reuse this data for the delivery of services.

From http://www.futuregov.asia/ 07/19/2013

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Moldova Builds E-Government: Open Data

 

In Eastern Europe, the tiny, land-locked Republic of Moldova, one of the poorest countries in Europe with a population of 3.5 million, is emerging as a great example of public sector modernisation. The e-Government Centre (eGC), formed in August 2010, is responsible for the implementation of the e-government agenda of Moldova. FutureGov spoke to Irina Tisacova, Open Government Coordinator at the eGC, about the open government policies of the Moldovan government. “Moldova joined the Open Government Partnership in April last year”, says Tisacova. “We released an open government action plan in January last year, consulting with citizens and the civil society through meetings and online platforms”. The open data portal of Moldova – data.gov.md – was launched in April 2011, the first open government data platform in Eastern Europe. Every ministry has officials responsible for publishing the ministry’s data on the portal. The eGC is trying to coordinate the open data effort to bring smaller agencies on board too. The portal currently offers more than 660 datasets from nearly 40 organisations. “The open government action plan defined a list of datasets to be released by the end of 2013”, explains Tisacova. “More than 80 per cent of that data has been released. We are continuing our collaboration with civil society to identify further areas of interest for data releases”.

 

Surprisingly, Moldova is facing the unique problem of lack of demand for open data from civil society or citizens, unlike most governments which release data due to public pressure. “We are holding events to generate interest and awareness around open data”, Tisacova informs us. “We worked with the World Bank for an ‘Open Innovation Week’, informing people about the use of open data. We have also held trainings to increase popularity of data journalism and app development based on open data”. Awareness and interest in open data is rising. “For example, an NGO is Moldova is working on a project called Budget Stories”, says Tisacova. “The project will essentially release budget information in the form of infographics to create stories behind the facts. In another instance, some students are combining different maps with geographic data, creating maps which will even help the government visualise some national problems”. The Moldovan government is currently assessing the progress of its open government initiative. “We are also collaborating with civil society to determine the monitoring mechanisms of the implementation of the action plan”, says Tisacova. “The development of an action plan for 2014 will start soon”.

From http://www.futuregov.asia/ 07/27/2013

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E-Government in Romania – From ‘Nice-To-Have’ to ‘Must-Have’

 

The World Bank and the Romanian Ministry for Information Society hosted a workshop entitled “e-Government Transformation: Moving from Nice-to-Have to Must-Have” in Bucharest on May 30th as part of the Bank’s regional work on the Smart Specialization and Digital Agenda. Experts and key practitioners from the Information and Communication Technologies (ICT) field, as well as local attendees that work in ICT sectors across the Romanian Government, shared their experiences with e-Government. The workshop was designed as an exchange on strategies, frameworks, and approaches developed by the EU, and already successfully implemented in different countries. “Romania has embarked on an ambitious project of aligning itself to the latest trends in e-Government and introducing the most advanced electronic systems in providing public services to its citizens,” said Dan Nica, Minister for Information Society. “This means reshaping the administrative procedures and flows based on individual life-events. This approach is reflected in the new National Strategy, the Digital Agenda for Romania, and in several recent projects such as the Online Issuance of Civil Status Documents and the e-Agricultural Registry.” “With e-Government, citizens and businesses have easier access to government agencies and institutions electronically, thus avoiding having to wait in line or dealing with paper documents.  e-Government provides better services in half the time for half as much,” said Elisabetta Capannelli, World Bank Country Manager in Romania. “e-Government is not just about enabling existing processes by using digital means. It involves rethinking and transforming the ways government institutions operate, with the citizens’ benefits and expectations at the core of such re-conceptualization.”

 

The workshop showed how to bridge the knowledge gap between policy makers and implementers to enable strong and continuous collaboration across institutions. Participants discussed the upcoming trends so that they can be factored into an e-Government strategy and the basket of services that are being conceptualized. The participants approached the ability of various organizations with diverse systems to work together for information exchange, as well as issues related to user authentication, sign-on, data protection, and secure access across institutions. The World Bank had similar positive experiences in Romania, including its most recently completed Knowledge Economy project, implemented by the Ministry of Information Society in collaboration with other ministries. The Knowledge Economy Project accelerated the participation of 255 knowledge disadvantaged communities within the knowledge-based society and economy in Romania. The project was recognized for its success by many national and international institutions, including the European Commission, the European Institution of Public Administration, and the International Project Management Association, among others.

From http://www.worldbank.org/ 06/05/2013

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LATIN AMERICA: Chile Leads LAC in UN E-Government Ranking

 

Chile is the leading Latin American and Caribbean (LAC) country in the United Nation's (UN) 2012 global e-government survey, and was ranked number 39 worldwide. Colombia, Barbados, Antigua and Barbuda, Uruguay, Mexico, Argentina and Brazil were other highly-ranked countries in Latin America and were all rated among the top 60 countries worldwide for e-government. The highest-ranked Central American country was Panama, at number 66 worldwide, followed by El Salvador and Costa Rica. The lowest-ranked Latin American countries were Haiti at number 187 worldwide, Nicaragua at number 130 worldwide, Belize at number 124 and Suriname at 116, the UN report said. The South America, Central America and Mexico and Caribbean regions all improved their average e-government indicators between 2010 and 2012. A key pillar of the Latin American e-government strategy has been to take advantage of social networking media features to promote citizens' online participation, especially among the younger demographic, according to the report.

 

The UN's Economic Commission for Latin America and the Caribbean (Eclac) and the International Telecommunication Union (ITU) have prepared a framework for developing e-government indicators along with a set of globally comparative e-government core indicators and statistical standards. The UN's e-government ranking is based on components including online service, telecommunications infrastructure and human capital. Colombia was the highest ranking country for online services, followed by Chile, Mexico and Brazil, while the lowest ranking countries for online services in the region were Haiti, Guyana, Dominica and Jamaica. Antigua and Barbuda ranked highest for telecommunications infrastructure in Latin America, followed by Barbados, Dominica and the Bahamas. The lowest-ranked countries for telecoms infrastructure in Latin America were Haiti, Cuba, Nicaragua and Belize. Meanwhile, Cuba ranked highest in the region and third highest worldwide for human capital, based on the level of adult literacy and education enrollment, with Barbados, Argentina, Uruguay and Chile also ranking highly on this measure. In terms of e-participation, Colombia was the most highly-ranked country in Latin America, followed by Chile, Mexico, El Salvador and Brazil. The lowest-ranked Latin American countries for e-participation were Suriname, Jamaica, Haiti, and Guyana.

From http://www.bnamericas.com/ 07/24/2013

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Latvia Ready to Share E-Administration Experience

 

Latvia is ready to share its experience of introducing electronic administration and electronic services, facilitating the development of open, responsible and transparent administration institutions, Foreign Minister Edgars Rinkevics (Reform Party) pointed out during the 3rd High Level Conference of the Freedom Online Coalition in Tunis, Tunisia. As an example, Rinkevics mentioned Latvia's recently launched cooperation projects in the Central Asia region, LETA was informed by the Foreign Ministry's Press and Information Division. The minister called for a continued enlargement of the coalition to include new member states, which would advance common efforts of promoting and protecting fundamental freedoms and human rights online. “It is important to give special attention to as broad as possible participation of member countries through the engagement of governments, business people, civil society and experts to seek solutions to facilitating internet freedom," emphasized Rinkevics. As the implementation of practical measures is important for achieving the coalition’s goals, the minister voiced support for setting up a workflow to carry out specific projects with the involvement of businesses and the non-governmental sector. Rinkevics also drew participants’ attention to the fact that the protection of human rights and fundamental freedoms online will be one of major topics during Latvia's presidency of the Council of the European Union in the first half of 2015.

From http://www.baltic-course.com/ 06/30/2013

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NORTH AMERICA: Canada - Budget Watchdog Data Shows Bureaucracy Grew Under Harper

 

The Conservative government has made it clear that curbing public service costs is a key part of its agenda as it heads into the second half of Stephen Harper's majority mandate. But budget measures and ministerial musings about everything from public sector pensions to the collective bargaining process and even sick leave may obscure the bureaucracy sprawl under the Conservative watch. New data published by the Parliamentary Budget Office has tracked annual civil service payroll numbers by job classification and by federal department, and both are illuminating. The PBO spread sheets reveal the number of individuals on the federal payroll rose 14 per cent between the end of the 2005-06 fiscal year, when Harper's Conservatives came to office, and 2012. Information services employees were up 15.3 per cent, administrative services rose 20 per cent, financial management staff jumped 35 per cent and welfare program employees were up 43 per cent, according to the PBO.

 

The departmental breakdown shows dramatic increases in the country's security, corrections and spy bureaucracies but some surprising shrinkage in other areas — including the Finance department, Industry Canada, and the Privy Council Office that serves the prime minister. The largest staff increases came at the Canadian Border Services Agency, which grew by 5,200 employees, or 54.6 per cent, and the Correctional Service of Canada, up by 4,516 staff or 31 per cent. The RCMP's civilian staff grew by 40 per cent, adding 1,787 employee to reach 6,210 on the payroll, and Public Safety Canada added 388 people to the payroll, more than 53 per cent. Public Safety officials said the PBO numbers reflect part-timers, term employment and job sharing, and that when converted to full-time equivalents "the departmental workforce has in fact increased by only 35.56 per cent." Spokeswoman Josee Picard said departmental increases reflect "strengthening emergency management capacity, critical infrastructure protection and federal emergency response capacity."

 

The RCMP says public service staff now account for 25 per cent of the force, up from 21 per cent in April 2006. Spokeswoman Sgt. Julie Gagnon says the change partially reflects "civilianizing" operational support and administration jobs. The Canadian Security Establishment added 587 employees, a 42 per cent increase, while FINTRAC — the Financial Transactions and Reports Analysis Centre of Canada which tracks money laundering, organized crime and terrorist financing — almost doubled its staff to 376 from 200, an 88 per cent spike. The Department of National Defence was up by 6,199 civilian staff, or 29.5 per cent. Other smaller agencies under the public safety rubric — such as the National Parole Board, the Public Prosecutors Office and the office of the Correctional Investigator — also grew by factors greater than the overall public sector increase. The Justice department grew 10.7 per cent between 2006 and 2012, less than the overall growth in the federal civil service. The Harper government's preoccupation with justice and security issues is part of the Conservative party brand, so the big civil service staff increases in these areas come as little surprise. Other growth areas are more surprising.

 

Federal payroll rose 14 per cent

Aboriginal Affairs grew almost 38 per cent, according to the PBO numbers, adding 1,481 people to the payroll. The Canadian Environmental Assessment Agency almost doubled, to 240 people on the payroll in 2012 from 127 in 2006. But some other priority government departments have not witnessed any growth, and indeed may have grown smaller. The powerful Finance department lost 22 per cent of its staff and, with 781 people on the payroll in 2012, was at its smallest size since the late 1990s when Liberal government cuts had taken their toll. Finance spokesman Jack Aubrey said the reduction can mainly be attributed to the transfer of "shared corporate services" personnel over to the Treasury Board. Indeed, Treasury Board ballooned 163 per cent as various services were consolidated in the department. Citizenship and Immigration, another area of much Conservative policy revision, was down 8.3 per cent, Canadian Heritage was down almost seven per cent and Industry Canada was down 10 per cent.

 

"By 2015 the Department of Canadian Heritage will be nearly 40 per cent smaller than it was at the start of the economic downturn in 2008," said Jessica Fletcher, a spokeswoman for Heritage Minister James Moore. Departmental figures show that arts funding transfers have remained stable. "We cut the bureaucracy and protected funding for Canadians outside Ottawa who needed it most," Fletcher said in an email. Natural Resources Canada, which has been spending millions of dollars advertising its "responsible resource development" mantra, had 1.4 per cent fewer employees on the payroll in 2012 than in 2006. Library and Archives Canada was down less than one per cent. Perhaps most surprising, given popular talk of the growth and control of the Prime Minister's Office and its bureaucratic support arm, the Privy Council Office, PCO staff numbers fell more than four per cent — to 892 staff from 932 — between 2006 and 2012. Much has been made of spending cuts in the Conservative government's 2012 budget, which proposed slashing 19,000 positions from the federal public service over five years. According the PBO data, more than 34,000 individuals were added to the public payroll between 2006 and 2012.

From http://www.cbc.ca/ 06/29/2013

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U.S.: The Google Perspective - Gigabit Internet in Local Governments

 

April was big for high-speed Internet news. First Austin, Texas, announced it would join Kansas City to become the next local government to receive the Google Fiber treatment. Then Provo, Utah, joined the list, as Google plans to overhaul the city’s existing network. The Internet giant also is spreading its fiber buildout from Kansas City to the adjacent regions. Many have questioned whether Google may eventually spread its networks across the entire nation, offering gigabit access for all. Though it seems feasible given the interest Google has shown in fiber, there are many reasons we won't ever see massive deployment, the most notable reasons being costs and regulations. The Internet today is like an ’88 Michael Jordan: Everyone knew there was something great there, but they didn’t know he was going to win six championships and completely transform the game. Despite the difficulty in creating a nationwide gigabit network, such a thing has the potential to unlock applications and capability not yet dreamed of. Google Senior Communications Associate Jenna Wandres recently said that high-speed Internet really is the future and that governments have and will continue to play an important role in that development. “If you look at innovation of Web services right now, we’re kind of hitting the ceiling imposed by today’s Web speeds,” she said. “Here at Google and [at] many other companies we’ve talked to, large and small, engineers have these great ideas for products that they want to deploy to customers, but Web speeds are just draining their ability to do that. We really believe that this is an investment in the future of the Web.”

 

Ubiquitous Internet Is a Right

Whether it’s for entertainment, education or health care, there are a host of concepts that are not possible because of limited Internet speeds and availability. Having Internet connectivity doesn’t just change how a person conducts research or interacts with others, it transforms culture on a large scale. In regions where Internet availability is scarce, junior-high and high-school students bring their laptops to McDonalds to take advantage of the free Internet access -- but they shouldn’t have to, Wandres said. “Can you imagine if a teacher could send home with every single one of her students an assignment to do research on the Internet and know that they all had access at home?” she said, adding that Internet access is something we should be able to take for granted – it’s fundamentally important. And last year, the United Nations Human Rights council affirmed the importance of Internet access in a resolution, deeming it a basic human right. “When you make an investment in ubiquitous high-speed broadband throughout a community," Wandres said, "it makes the community stronger, too." More Internet is a good deal all-around, which is why Google seems to think building out gigabit fiber is a no-brainer from both business and cultural perspectives. Gigabit ubiquity could open the door to changes in health care that could allow doctors to meet remotely with patients or share information digitally. For education, health care, entertainment and economic growth, Internet can strengthen communities, Wandres said. “Something like 97 percent of Internet users look online for local goods and services,” she said, “So, if you’re a small business and you’re not online, you’re missing out on a huge percentage of business. That’s a huge economic impact.”

 

What Google Wants

The two new Google Fiber cities, Austin and Provo, are locales that lost out during the first Google Fiber competition -- but wouldn't take no for an answer. Each of the two cities had champions who continued pestering Google after the Kansas City announcement, just to show how much they, too, wanted Fiber. The tenacity and vision of Austin Council Member Laura Morrison and Provo Mayor John Curtis was representative of the spirit needed to make Google Fiber work, Wandres said, and eventually, each city got what it wanted. Google works closely with local governments to make sure the buildouts go smoothly, she said, and their participation and passion is indispensable. In Kansas City, there was a great demand from the population for gigabit Internet, which is the biggest reason Google chose the location as its first, Wandres said -- but it was city leaders who solidified the deal. Former Kansas City, Kan., Mayor Joe Reardon and Kansas City, Mo., Mayor Sly James joined forces to create a bi-state innovation team after Kansas City had been chosen. “They wanted to become a shining fiber city so that everybody else who had the broadband dreams and aspirations could look at Kansas City and see some use cases for what fiber could really do for a community,”

 

Wandres said. “They published a report, and now they have a whole team working to implement some of those ideas. I think that’s a really great example of how city leadership can have a huge impact on deployment. … If a city leader develops a clear plan so that the community at large gets excited about Fiber and invested in Fiber, in general it’s going to be a much better outcome.” Google hopes to begin serving its first Austin fiber customers by mid-2014 and its first Provo customers by the end of this year, Wandres said. Provo, Austin and Kansas City are all locations with public demand for gigabit Internet, but they also have leaders with vision, Wandres said, and that’s what Google was looking for. “If you look across those three markets, you’ll find that the main common denominator is that they’re all emerging tech hubs,” she said. “They all have really strong startup scenes, they have a plethora of entrepreneurs, people who have great ideas and have tech skills, at least the excitement to carry out those ideas and really develop this next generation of gigabit applications that we believe the future of the web will be founded on.”

From http://www.govtech.com/ 05/28/2013

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5 Lessons from Gov 2.0

 

Although government 2.0 has been around since Bill Eggers’ 2005 book Government 2.0, the term truly took over in 2008. After President Barack Obama’s 2008 election, his first memorandum in office was the Open Government Directive with its three pillars of creating a more transparent, participatory and collaborative government. This framework quickly spread from federal government down to state and local government and across the nation. So fast-forward five years and let’s ask what have we learned.

 

1. It’s about mission problems. At the beginning of gov 2.0, a lot of the initiatives and reported case studies were flashy, citizen-facing initiatives focused on crowdsourcing a new project or senior leaders using social media to engage with the public and share their message. While important, I’m excited to see the push in the last few years to use these approaches and ways of thinking to solve deeper problems — whether it is truly transforming the way we deliver health care or building software or helping with criminal justice decisions or reforming procurement.

 

2. It’s about sustainability. In the beginning of gov 2.0, many efforts were focused on quick wins such as launching a social media channel or highlighting an app created at a hackathon. However, we quickly discovered that sustainability is key and new solutions came about. Hackathons evolved so now the prize often is a one-year contract to grow and sustain the winning app. Code for America launched the Brigade to focus on growing and improving a key set of open source apps so folks don’t reinvent the wheel. And internal open government initiatives went from being side projects to receiving dedicated budget and resources for sustainability.

 

3. It’s about human capital. This movement is not just about technology — it’s mostly about people and new ways of thinking. Thus, agencies have taken new human capital approaches to these problems. Many cities have created chief digital officers, data officers and innovation officers — all roles that didn’t exist five years ago. Other cities, including Philadelphia and Boston, have set up a Mayor’s Office of New Urban Mechanics, as well as new programs like San Francisco’s Mayor’s Innovation Fellowship.

 

4. It’s not static. Five years ago, smartphones were used by only a small percentage of folks and today’s popular tablets hadn’t even been released. Now, nearly half of the U.S. population has a smartphone and more than 30 percent of people have a tablet, according to a recent Pew Internet study. Agencies have deployed mobile apps and optimized websites for citizens, while introducing tablets for various workflow functions ranging from permitting to city council meetings. For those heavily engaged with government 2.0 in the beginning, 2013 is radically different as the tools, form factors and potential have changed every year.

 

5. It’s more than open data. Of the Obama Open Government Directive’s three goals, transparency and open data have definitely gotten the most follow up, with a recent Open Data Initiative launched at the White House and open data initiatives taking root at the state and local levels. The open data movement has evolved greatly from simply putting a few data sets out there. Now the key is making that data usable via application programming interfaces so it can be quickly used in apps. There’s also been a big push to release important, high-quality data whether it is Medicare reimbursement rates or procurement information — important data that can drive real solutions.

 

Overall, a lot of progress has been made in five years. Besides the items above, it’s a cultural and mindset shift that we are seeing grow throughout government each year. Individuals and agencies are focusing on how to make important systemic change with new technology and approaches to improve government. As Bill Gates said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10. Don’t let yourself be lulled into inaction.” I’m excited to see what comes next.

From http://www.govtech.com/ 06/12/2013

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The Government’s Data Center Count Has Doubled Since 2011

 

The current tally of data centers managed by the federal government is north of 6,000, up from about 3,000 a few months ago, according to an Office of Management and Budget spokeswoman. The apparent doubling of the government’s data center portfolio is due to a 2011 policy shift that drastically expanded what the government counts as a data center and to more rigorous agency inventories, as opposed to an increase in the actual number of data centers, spokeswoman Ari Isaacman Astles said. The government has been struggling to reduce its data center portfolio since 2010 as part of a larger effort to make government computing cheaper and more efficient. Officials have estimated the government can ultimately save between $3 billion and $5 billion by shifting to more efficient, virtualized data centers plus an additional $5 billion annually by shifting to computer clouds. The government spends about $80 billion annually on IT. Prior to October 2011, OMB defined a government data center as a dedicated space for computer servers and other equipment that was over 500 square feet. Federal Chief Information Officer Steven VanRoekel expanded that definition to include much smaller server rooms and closets. At the time, VanRoekel estimated the new definition might raise the government’s data center count from 2,100 to about 2,800. That figure had climbed to 3,100 total data centers by December 2011. The additional 3,000 data centers were first disclosed by David Powner, the Government Accountability Office’s IT specialist, in June 11 testimony before the Senate Homeland Security and Governmental Affairs Committee. “We are three years into the data center consolidation effort and the government still does not know how many centers it has,” Powner told committee members. “Just last week we learned that about an additional 3,000 data centers are now being reported, bringing the government’s total north of 6,000 data centers.”

 

It’s not clear when agencies first reported the additional data centers to OMB. The office verified the 3,000 additional data centers figure in an email to Nextgov Friday. In March, OMB combined the data center consolidation initiative with PortfolioStat, a program to streamline how the government buys IT commodities such as wireless Internet, data storage and mobile phone services. One effect of the consolidated program was to deemphasize the total number of data centers the government closes and to focus instead on energy and cost savings from consolidation. The new plan requires agencies to shutter 40 percent or more of what it determines are “non-core data centers” and to reduce the cost and energy consumption of running the remaining “core data centers.” “Through this work, the administration has made significant progress in improving the efficiency and effectiveness of our data centers and will continue to work to make progress in this area in the months and years ahead,” Astles said. The government has shuttered about 320 data centers since the beginning of its consolidation initiative. Official savings from the data center consolidation effort have been minimal so far and the government is unlikely to meet its initial goal of saving $3 billion from the initiative by 2015, Powner testified in May. VanRoekel has said total savings are likely to increase once all agencies have reported their likely savings. He has also said savings are likely to increase over time in a hockey stick pattern as more efficiency initiatives take effect.

From http://www.nextgov.com/ 06/25/2013

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State Department Bureau Spent Thousands for Facebook Fans

 

A State Department bureau is more "well liked" on Facebook after two campaigns to increase its visibility on the social-networking site. The problem, however, is it cost them $630,000 — and the increased number of "friends" may have little impact on how it meets its mission. State's inspector general said in a recent report that the Bureau of International Information Programs' (IIP) campaigns succeeded in gaining more than 2.5 million fans, though the percent of fans actually engaging with Facebook pages was just more than two percent. Fans mostly engaged in the form of "liking" posts, and many of the postings had fewer than 100 comments or shares, the report said. The most popular posts had several hundred shares. "Many in the bureau criticize the advertising campaigns as 'buying fans' who may have once clicked on an ad or 'liked' a photo but have no real interest in the topic and have never engaged further," the report stated. "Defenders of advertising point to the difficulty of finding a page on Facebook with a general search and the need to use ads to increase visibility." But these efforts may not matter in the end as Facebook changed the way its site displays information on users' newsfeeds in September.

 

Now, if a user does not regularly engage with a particular page, that page's posts will stop appearing on the user's newsfeed. Page owners, however, can buy story ads to ensure that their posts appear on newsfeeds regardless of user engagement. Due to this change, having a large, unengaged fan base means that the bureau must continually buy sponsored story ads for its pages, or else "reach" statistics will fall dramatically, the report stated. The report said the department needs to consider the value of having more social media fans. "The bureau could reduce spending and increase strategic impact by focusing its advertising not on raising overall fan numbers or general engagement statistics but on accomplishing specific [public diplomacy] goals," the report said. The report also pointed to two overlapping offices, the Office of Innovative Engagement and the Office of Web Engagement, and suggested their respective roles be clarified. IIP paused its Facebook advertising program to assess its social media goals during the IG inspection, the report stated.

From http://www.federalnewsradio.com/ 07/03/2013

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Government Has Dropped the Ball on IT Reform, Lawmaker Says

 

Rep. Gerry Connolly, D-Va., lashed out at government technology leaders on Wednesday for being slow to adopt cost-saving reforms laid out early in the Obama administration and for failing to adequately report their progress. Federal agencies and the White House Office of Management and Budget have been too slow to consolidate data centers and to shift data storage and operations to computer clouds, Connolly told the audience at an event sponsored by the Information Technology and Innovation Foundation. “I stand before you today feeling that the federal government has slackened its embrace of the 25-Point Plan laid out by Vivek Kundra,” Connolly said, referring to the 2010 government technology overhaul penned by the former U.S. chief information officer. Connolly is ranking Democrat on the House Oversight and Government Reform Committee’s operations panel, which oversees a large share of federal technology spending. He criticized officials for failing to meaningfully report on a 25-Point Plan requirement that all agencies move at least three high-priority systems to the cloud by mid-2012. He also faulted OMB for not forcing agencies to report their progress on a separate mandate to consolidate federal data centers and for not appearing at a field hearing on the topic held in his district in May.

 

The Government Accountability Office testified during that hearing that only five of 24 agencies had reported estimated data center consolidation savings through 2014 and that those savings totaled less than $700 million, far shy of the $3 billion in savings originally promised by 2015. Connolly also faulted officials for approving less than half a dozen companies so far through the government’s Federal Risk and Authorization Management Program, or FedRAMP, which certifies cloud vendors that are secure enough to provide services to the government. “I think there’s great hope, there’s great opportunity, but at the moment I think the federal government as an entity has fallen behind on what had been an exciting opportunity to catch up,” Connolly said. “My hope is that as we move forward all of us can try to find ways to encourage and exhort and pressure the federal government to come into the 21st century with management changes and allocation and investment changes that will better serve the country.” Connolly co-sponsored legislation with House Oversight Chairman Darrell Issa, R-Calif., that would overhaul how the government purchases and manages technology. A version of the bill, known as the Federal Information Technology Acquisition Reform Act, was included as an amendment in the Defense Authorization Act, which passed the House in June. The White House has not endorsed the measure.

From http://www.nextgov.com/ 07/10/2013

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Industry Perspective: State Government Leads President’s E-Government Charge

 

As state government has already proven, it's possible for government to be smarter, more innovative and more responsive -- and it can be done at the federal level too. On Monday, July 8, President Obama outlined the “Management Agenda for Government Innovation” to make government smarter, more innovative and more responsive. But what does a country with a more innovative and more responsive government look like? I believe federal government agencies can turn to their peers within state government for a view of how e-government is alive and well today. For example, in his address, President Obama mentioned, “…websites [that] help fill in some of your information so you don’t have to enter it every time you log in.” This is exactly the type of service that state government agencies have had in place for years. For example, several states have a form of a “Business OneStop,” which allows entrepreneurs to complete forms once, and find all of the necessary forms and filings required to start, grow or close a business. While it may be called other things, such as a central business registration and licensing system, there are various examples of how this centralized business service is breaking down silos within state government and removing duplication all in an effort to make government smarter.

 

As the title of his management agenda states, the President’s overall focus is on making government more innovative. Oftentimes it is new innovation that also makes our lives safer. Again, look no further than to state government to find examples of e-government innovation that also delivers a safety benefit to our communities. From New Jersey to Montana, many states have an online service in place referred to as temporary vehicle tag registration. In these states, dealerships no longer have to maintain an inventory of pre-printed temporary vehicle tags to place on the vehicles they sell. Instead, when a vehicle is purchased, the information is entered into a database that generates a custom tag for that particular vehicle and owner. Plus, the information is immediately recorded with the Department of Motor Vehicles. This provides added safety to law enforcement officers when they pull over a car with temporary tags. Now an officer can access the database to uncover information about the vehicle that has been stopped, helping the officer better understand the situation. The President also shared his vision of a more responsive government – one in which you could track your transactions with government similar to how you can monitor your online retail purchase from payment all the way to delivery at your doorstep.

 

The states also have this one down. In Utah, for instance, the Bill Watch app allows individuals to track bills by topic, bill number and a legislator’s name. Once a bill is selected for tracking, the user receives instant notifications on their mobile device as the bill changes status and moves through the legislature. And residents of Kentucky can track how their tax dollars are spent through the new Citizen Tax Calculator. An individual can enter the amount of state taxes they paid and see specifically how it was spent by the state as it delves into more than 100 subcategories of expenditures. As state government has already proven, it is possible for government to be smarter, more innovative and more responsive. State government should be proud of its efforts -- efforts that can be made at the federal level too. There are plenty of recent examples that can be leveraged to deliver results quickly.

From http://www.govtech.com/ 07/16/2013

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State Department IG Highly Critical of IT Sub-bureau

 

When running a department, it is a good idea to have a mission statement, strategic planning and a workload that justifies its organizational structure and the millions of dollars of taxpayer money it receives each year. The State Department's Bureau of Information Resource Management, Office of Information Assurance (IRM/IA) has none of those things, according to a State Department's Office of Inspector General audit released in July, and further lacks controls and procedures to monitor contracts, task orders and blanket purchase agreements totaling $79 million. IRM/IA, established in 2003 to comply with the Title III of the E-Government Act, was formed to address information security requirements, yet OIG found the majority of those functions are performed in other State Department offices. The audit criticized the bureau's certification and accreditation operations (C&A) because mishandling of these processes – as well as guidance and reviews of C&A packages – contributed to expired authorizations to operate (ATOs) for 52 of the State Department's 309 systems. Some delinquent systems have been operating on expired authorizations for more than two years, the audit states.

 

IRM/IA – with its staff of 22 full-time employees and 36 contract employees, and its $10 million operating budget – plays a lead role in overseeing the State Department's cyber-security program, including information assurance policies, standards and guidelines, and compliance with national security directives. Yet its sister departments do most of the heavy lifting, the OIG report states, including management and oversight of the State Department's information systems, which include its classified and unclassified networks. Personnel in other IRM departments are responsible keeping watch against cyber-attacks and risk measures, as well as desktop security guidelines. "IRM/IA performs a limited number of information assurance functions, does not have a lead role in most of the functions it does perform and, for the most part, only compiles information generated by others," the report states, before concluding the bureau's realignment request to create a fourth division was not justified. "In light of the lack of active involvement in many of its stated responsibilities, the proposed IRM/IA office realignment for an additional deputy position and one more division, as well as the need for some of the current divisions, are not justified by the current level of work being performed," the audit states. Not surprisingly, the audit was critical of the bureau's head, Chief Information Security Officer William Lay, who accepted the position in September 2012. Lay, the report stated, did a good job on arrival rebuilding relationships internally and externally with IRM/IA, but he has not addressed critical management issues. He also isn't in the office much, according to OIG, so staff is often left wondering what to do.

 

"The CISO has not provided division chiefs with priorities based on defined goals, as a result, the staff is not proactive in meeting information security requirements," OIG states. "The CISO held nine staff meetings in the first 6 months after his arrival. IRM/IA staff commented that those meetings normally do not provide clarity on what the CISO considers to be office priorities. Many staff commented that they are unaware of the CISO's activities in general and are unable to obtain those answers since he is not seen regularly in the office." The audit's recommendations to IRM/IA total more than 30 formal directives and several informal ones as well. Chief among them was requesting the Bureau of Human Resources to direct the Office of Resource Management and Organizational Analysis to conduct an organization assessment of IRM/IA, and determine what similar functions are being performed by other State Department offices. The OIG also said that IRM/IA needs a mission statement that includes short-term and long-term priorities and goals for its office and each of its three divisions. A State Department spokesman said little in response to FCW, writing in a brief statement: "The Department takes the OIG feedback seriously and is committed to addressing the recommendations and the concerns that led to the assessment."

From http://fcw.com/ 07/19/2013

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White House Unveils CIO Council 2.0

 

The White House released a plan on Friday to significantly streamline its top council of information technologists. The plan will slim down the 17-year-old Federal Chief Information Officers Council from six major committees and 29 subcommittees to just three committees focused on portfolio management, information security and identity management, and innovation. Those committees will report to a 14-member executive committee. The new council will also include three communities of practice focused on accessibility, privacy and the federal IT workforce, with room for new working groups as necessary, according to a reorganization plan. Some tasks previously managed by the council, such as establishing best practices and outreach, will be performed by council staff and contractors, the plan said. “Under the new structure, the CIO Council will become more agile in its approach to supporting key administration priorities and will continue to develop valuable tools, resources, and data for federal CIOs and their staffs,” the council said in a blog post. The new executive committee will be led by U.S. CIO Steven VanRoekel.

 

Several executive committee members will represent key priorities. The innovation track, for instance, will be represented by General Services Administration CIO Casey Coleman and Homeland Security Department Deputy CIO Margie Graves. Security priorities will be represented by Defense Department Deputy CIO Robert Carey and Justice Department CIO Luke McCormack. The executive committee will be tasked with reviewing all council projects to ensure they align with government priorities, establishing criteria for projects and approving funding, the plan said. The CIO Council was established by executive order following passage of the Clinger-Cohen Act, the major 1996 overhaul of how the government buys and manages IT. It was written into law by the 2002 E-Government Act. Congress is currently working on a new IT buying overhaul known as the Federal IT Acquisition Reform Act. The bill was included as an amendment to the House version of the National Defense Authorization Act and is awaiting discussion in the Senate. White House officials have expressed reservations about the congressional overhaul.

From http://www.nextgov.com/ 08/09/2013

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SOUTH KOREA: Gov’t to Widen Administrative Data Transparency

 

The Korean government will broaden the disclosure of administrative information except in cases of national security or personal privacy starting in 2014. President Park Geun-hye and heads of government organizations announced a basic plan called the “Government 3.0” vision which allows wider public access to government data. This initiative refers to the Park Geun-hye administration’s government reform drive to boost transparency, information sharing, communication, and cooperation in overall state affairs management.  “Government 3.0 goes beyond the information disclosure,” said President Park at a ceremony held at the Central Government Complex in Seoul on June 19. “This means a paradigm change in all state affairs which pursues people-centered management from the existing state-centered one.” Under the announced plan, public access will be broadened to administrative data collected by all government organizations, including central and regional governments, state-run committees, and state-invested institutions, starting next year. This vision will apply to all forms of administrative information in all stages of the policy-making process from preparation to implementation. So far, public access was allowed to only 0.3 percent of the total administrative data and only lists of documents were available unless an applicant submits disclosure requests. 

Under the initiative, the government will extend the scope of public data disclosure to 6,150 items by 2017 from the existing 2,260 items. Public organizations will also raise the disclosure scale of the predicted number of 15,700 source data items to 40 percent by 2017 from the current level of 14 percent. The government will set up an online participation channel composed of ordinary citizens and experts in the decision-making process. It will also widen public access to administrative data from the government and public organizations for people, firms, and institutions to share and use for commercial purposes. To this aim, the government will open administrative information to the public in climate, transport, welfare, finance, and geography, all of which receive a high number of disclosure requests from the private sector. It will also make a five-year information disclosure roadmap based on the total inspection of administrative data owned by public organizations. The government expects that the widened public access to information disclosure will generate 150,000 jobs and create an economic effect worth KRW 24 trillion. To this goal, the government will make detailed support plans to implement administrative information disclosure and form a cooperative structure involving related government bodies -- the Ministry of Science, ICT & Future Planning, the Ministry of Security and Public Administration, and the Small and Medium Business Administration.  To boost accuracy of information, the government will upgrade the quality of administrative data and create an integrated data provision channel online (data.go.kr) in order to enhance public access.  Minister of Security and Public Administration Yoo Jeong-bok said that the Government 3.0 vision “reflects the [Park Geun-hye administration’s] will to boost transparency of government data and state affairs management.” 

From http://www.korea.net 06/20/2013

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Seoul to Carry Out Education Program on E-Gov't

 

The Seoul Metropolitan Government will offer education on e-government for civil servants of member cities of the World e-Government Organization of Cities and Local Governments. The program will run for a week from Sunday at the Seoul Human Resource Development Center. Eighteen civil servants from Barcelona and eleven other cities will take part in the program that includes field trips and opportunities to experience traditional Korean culture. Around 300 civil servants from cities in Kenya, India, Poland and Ghana have taken part in Seoul’s e-government program so far this year. In particular, the upcoming program will focus on cooperative e-government centered on big data and mobile services.

From http://world.kbs.co.kr 06/21/2013

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Defense Ministry Bans Smartphone Use Inside Its Office

 

The defense ministry began to implement a new policy Monday banning employees from using Internet-enabled smartphones capable of taking photos within its building to prevent the leaking of confidential information with the high-end devices. Under the stricter security policy, smartphone users are required to install a special application on the device that paralyzes its camera and voice recording functions, in order to pass through security check points and enter the Seoul building Developed by the ministry's security team, the application only allows for the use of basic functions on Android phones such as receiving and sending calls and text messages. Users of iPhones, operating on Apple's iOS software, can only receive calls and text messages.

From http://english.yonhapnews.co.kr 07/15/2013

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Kominfo DG Explains E-Govt Cooperation with Korea

 

Taking forward its vision of a more innovative, accountable and transparent government, Indonesia has embarked on developing e-government cooperation with South Korea. Dr. Ashwin Sasongko, Director-General of ICTApplication at the Ministry of Communication and Information Technology (KOMINFO) explains, “Minister of Bureaucratic Reform, Azwar Abubakar, on his visit to Korea three months ago, observed the central importance of e-governance for bureaucratic reform. After discussing with the Minister for ICT, Tifatul Sembiring, they agreed to develop cooperation with Korea on e-governance”. This e-government partnership with South Korea involves two Memoranda of Understanding (MoUs) relating to e-government. In early July, the Ministry of Administrative Reform and Bureaucratic Reform(PANRB) signed an agreement of cooperation for e-government support for bureaucratic reform in Indonesia with the South Korean government. Under this MoU, Indonesia and Korea agreed to collaborate on public administration to create a more transparent and accountable government. Followed by this, KOMINFO announced a partnership focusing onICT development in e-governance.

 

The latter agreement encompasses the exchange of e-government technology and expertise, as well as information on systems and services needed to deliver an effective e-government model to citizens. The two countries will be conducting joint research studies in the field of e-government, and will share their knowledge on trends and best practices. Explaining the overall direction of the two MoUs, Dr. Sasongko remarked, “One of the main programmes in Indonesia is reform for bureaucracy. We are working with Korea to see how ICT can support e-governance and then, how e-governance can support bureaucratic reform in Indonesia”. Indonesia has set up an e-government team with a steering committee chaired by the Minister of Bureaucratic Reform and Minister of ICT. “A few days ago, the Korean side proposed to Indonesia to set up a Joint Working Committee between the two countries to discuss in more details possible cooperation in the field”, added Dr. Sasongko. Out of almost 500 local government units in Indonesia, many have already developed e-governance, albeit to varying extents. For instance, Surabaya, Indonesia’s second largest city (population of 2.8 million) is setting up e-governance for community services.

 

KOMINFO also runs the Pemeringkatan e-Government Indonesia (PeGI) programme. Dr. Sasongko said, “This programme reviews each local government’s activities in e-governance to gauge if it is at the beginner or advanced level. This gives us a big picture of the local governments’ development of e-governance”. Dr. Sasongko said, “One plan is to talk with the local governments and see how the e-governance partnership with Korea can be done together with them, and perhaps, use 1-3 local governments as pilot projects for the partnership”. The Indonesian e-government team is scheduled to meet in a month to discuss possible opportunities in both the short- and the long-term, and talk with its Korean counterparts as to which particular projects can be done in cooperation with them. The Indonesian team is to finalise, by the end of this year, whether the focus of the partnership will be on short- or long-term programmes, after which it will go ahead with the pilot projects. South Korea has consistently been at the forefront of e-governance development. TheWaseda University Institute of e-Government in Japan ranked South Korea 4th in the world in its annual e-government ranking, and Indonesia 40th.

From http://www.futuregov.asia 08/01/2013

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Indonesia and Korea Sign MOU on E-Government                                        

 

The governments of Indonesia and South Korea have signed a memorandum of understanding (MOU) on e-government cooperation. Signed by Tifatul Sembiring, Indonesian Communication and Information Minister, and Yoo Jeong Bok, South Korean Security and Public Administration Minister, the MOU commits both countries to develop e-government on a “mutually beneficial and non-interference basis”. The agreement aims to help both countries enhance their cooperation in the development of e-government. The countries will exchange e-government technology and expertise, as well as information on systems and services needed to deliver an effective e-government model to citizens. The MOU also includes the sharing of experience in implementation and application of e-government services, and the exchange of expert personnel to strengthen the human resource capacity in this field in both countries. South Korea and Indonesia will be conducting joint research studies in the field of e-government, and will share their knowledge on trends and best practices. South Korea has consistently appeared in the top 10 ranks of e-government assessments around the world. The Waseda University Institute of e-Government in Japan, for example, released its annual e-government ranking earlier this year. South Korea was ranked fourth in the world, while Indonesia was ranked 40th.

From http://www.futuregov.asia 07/24/2013

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Myanmar and ADB Collaborate on E-Government Master Plan

 

The Asian Development Bank (ADB) and Government of Myanmar are working on designing an e-governance masterplan for the country. The ADB is expected to invite shortlisted consulting firms to submit proposals this week for the USD 1.5 million project. Having recently opened its doors to international engagement, the Myanmar is undertaking efforts to gain and maintain competitiveness at a global level. The Government has formed an inter-ministerial task force for appraisal of public service performance to improve public service delivery with a focus on streamlining bureaucratic processes and eliminating red tape. Presidential Adviser, Aung Tun Thet, said, “Government working practices are changing to involve fewer people and rely more heavily on technology. While the Government had introduced an e-government system into ministries last year, it has not yet reached the level we want”. “The Myanmar Ministry of Communication and Information Technology is leading the e-government project and the budget is being made available to assist that process. We hope to develop it further in the future”, he added.

 

According to the ADB, one of the key issues facing the Government as it seeks to introduce ICT systems to strengthen public service performance is the lack of a coherent and systematic approach to the design, evaluation and adoption of such systems. This may lead to the development of e-government systems on an ad-hoc basis, which may prove to be inappropriate and incompatible to allow the agencies to effectively share information, says the ADB. “Therefore, such ICT solutions will have to be undertaken comprehensively by way of developing an e-Governance master plan, identifying and satisfying demand systematically”.  In order to support this initiative with skilled human resource, review of ICT capacity in academic institutions in Myanmar is also expected to take place. This may lead to capacity development and demonstration activities in order to improve the digital accessibility and cost-effectiveness of the institutions. The Government’s approval for the project is expected to be received in August, after which, the project will begin in September.

From http://www.futuregov.asia/ 08/12/2013

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MALAYSIA: Launching GIS-Based Dengue Monitoring Portal

 

In a bid to improve efforts to control, monitor, and respond to a rising number of dengue cases in the country, the Ministry of Health launched a GIS-based web portal called I-Dengue, which aims to provide the public with the latest information on dengue hotspots and preventive measures on how citizens can avoid getting the disease. Official reports cited the rising number of dengue cases from 10,352 with 19 deaths recorded from January to June, 2012 to 10,401 cases with 20 deaths in the same period, this year. According to Health Minister Datuk Seri Dr S Subramaniam, the website was developed using remote sensing technology and GIS, so that users can easily locate high-risk areas for dengue outbreaks. By doing so, the Minister says local authorities and the general public can mobilise community efforts to come up with early intervention measures. “The website will be updated every week. The government hopes this access to information for the public will make the fight against the dengue menace more effective,” the Minister added.

From http://www.futuregov.asia/ 06/18/2013

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Philippines: To Deploy Extra Layer for Govt Data Security

 

The Department of Science and Technology (DOST) in the Philippines will add an additional layer of security using Public Key Infrastructure (PKI) to secure data for government email and online transaction. “Other than securing email and online transactions, PKI will also be an integral part of other applications such as payment gateway system, Narmis (National Archives and Records Management Information System), GovMail (Government Wide Email System) and other applications that will require secure communication and encryption,” said Rene Mendoza, Head of the PKI team of the DOST’s Integrated Government Philippines (iGovPhil) Project. Through the use of dual encryption keys and the certificates digitally signed by a Certificate Authority, PKI ensures that transmitted data is authentic, valid and has not been tampered with in transit, she added. The PKI deployment was one of the projects firstly announced at the opening of a four-day celebration of the ICT Month held at the DOST’s ICT Office in Diliman, Quezon City, early this month.

 

Securing data is a crucial need for the e-Government master Plan and iGovPhil Project. Data security through PKI will facilitate the development of services and applications to ensure the efficient delivery of public services, according to Mendoza. In the future, digital certificate will be issued to private entity and individuals to ease transactions with government as well as to secure their personal electronic communication. The Universal Multi-purpose ID (UMID) agencies that offer most of their services online will benefit from the PKI project. These agencies are Republic of the Philippines Social Security System (SSS) , Philippine Health Insurance Corporation (PhilHealth), Home Development Mutual Fund (PagIBIG), National Statistics Office (NSO), and Government Service Insurance System (GSIS).

From http://www.futuregov.asia/ 06/26/2013

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The Philippines Unveils New E-Gov Master Plan

 

The ICT Office, Department of Science and Technology (DOST-ICTO) of the Philippines launched the country’s eGovernment Master Plan 2014-2016 (EGMP) this week, a single strategic blueprint identifying key priorities for the development of the country’s e-governance programme. The EGMP includes several recent projects, such as the Integrated Government Philippines Project (iGovPhil), which aims to link government data centres and databases to create a secure network for government information systems, and the Medium-Term Information and Communication Technology Harmonization Initiative (MITHI), which will harmonise all IT systems in the public sector. Launched last year, the 470 million peso (US$10.8 million) iGovPhil project provides the necessary infrastructure and software needed for e-governance. The Philippine Government Cloud was launched under iGovPhil in June this year, to encourange agencies to use cloud applications over traditional IT systems. iGovPhil also provides users with a Single Sign-On service to log on to any iGovPhil service, and a Government Online Payment System that allows agencies to accept payments from citizens online.

 

Additionally, the EGMP includes a TV White Spaces initiative launched by DOST-ICTO, bringing broadband internet to rural areas through the use of unused TV broadcast channels called ‘white spaces’. The data connectivity will support rural broadband, telemedicine, educational content delivery and data gathering capability of the government’s sensor networks. Secretary Mario G. Montejo of the Department of Science and Technology passed on a message from President Benigno Aquino III at the unveiling of EGMP. “Through the e-Government Master Plan, we lay the groundwork for an effective and transparent e-government information system for 2014 to 2016, providing agencies with a framework that will strengthen and integrate existing information systems that are vital to the delivery of services and information”. The President also stated that technology can be a great catalyst for efficiency in government. “Technology can play a crucial role in linking our people with their government”, he said. “It is through technology that we can improve our services, promote dialogue and responsiveness, and ultimately raise the level of discourse in our country by efficiently informing our citizenry about the policies and initiatives of government”. The EGMP is an update to the current Government Information Systems Plan, and aims to raise the Philippines from position 88 into the top 50 in the United Nations’ eGovernment rankings by 2016. The plan will be published in its full form after formal approval from the President.

From http://www.futuregov.asia/ 06/28/2013

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The Philippines Launches Pilot Trial of E-Court System

 

The Supreme Court launched the pilot trial of the electronic court system (e-Court) project in a bid to promote transparency and good governance in the justice system. The pilot trial was launched at the Quezon City Regional Trial Court, which will serve as a model once it is rolled out in all courts nationwide. The e-Court system will improve the processes of capturing, storing and accessing documents filed at the branch courts so as to avoid duplicated data and repetition in the administrative processes. According to Supreme Court Justice Maria Lourdes Sereno, the new system would also help erase perceptions that “money is leaking in the court system” because the cases will now be “raffled” off electronically and the fees will be automatically assessed by the system. Because of this feature, Sereno said they are able to remove any “human intermediation” from the process by which cases are assigned to judges. Meanwhile, Quezon City Judge Bernelito Fernandez said the new system could help the public monitor the status of cases more closely. To do this, an e-Court kiosk will be set up in key strategic places for the convenience of the citizens. “The e-Court system will provide quality justice within reasonable time. There will be instantaneous information retrieval for judges and court personnel,” he added. Furthermore, the Chief Justice revealed plans to computerise the notification system for litigants and lawyers regarding court schedules and subpoenas, and start the digital archiving and retrieval system for court records.

From http://www.futuregov.asia/ 07/04/2013

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SINGAPORE: Govt to Release More Data on Singapore for Personal and Business Use

 

SINGAPORE: The government will release more data on Singapore to the public for personal and business use. The Manpower Ministry will be launching a new website for employers to tap into data on the local labour market. Another service, PopulationQuery, will give people free access to demographic data by residential or commercial areas. It is a feature built into the existing OneMap platform which can help people make decisions on buying property based on an area's attributes, for example.

From http://www.channelnewsasia.com/ 06/17/2013

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THAILAND: Launching E-Correspondence Management System on G-Cloud

 

Electronic Government Agency (EGA), Thailand officially launched an electronic correspondence management system (e-CMS) on the government cloud last week, in a bid to improve the system’s interoperability standard among the government agencies. The launch of the e-CMS system for the government — called “e-Saraban as a Service on G-Cloud” or “e-Saraban” in short — was announced in the seminar for public hearing about the CMS standard, organised by the Electronic Government Agency. ICT Ministry’s Permanent Secretary Chaiyan Peungkiatpairote presided over the event in front of the government officers in charge of operating CMS system from different agencies. The seminar aimed at consolidating opinions, knowledge, and suggestion to future improve the e-Saraban as well as to promote the direction of its service, and collaborate public-private effort to strengthen the country’s e-government scheme.

 

“ICT has been leveraged and plays a vital role in helping the government’s duties both for the front office and back office,” Peungkiatpairote said. “CMS system is one of the key missions to help promote, facilitate and organise the work and communication among different agencies.” He added that the development of the e-Saraban is to improve the CMS system, shaping it into the same direction as per the regulation and standard indicated by laws. “The project is expected to increase the use of ICT in CMS system such as e-CMS or the exchange of data between the e-CMS of each agencies,” he said. “The collaboration and single direction will help make the work process faster, reducing the use of paper as per the government’s ICT for green policy, and fostering the development of G-Cloud.”

From http://www.futuregov.asia/ 05/27/2013

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VIETNAM: To Implement E-Assessment for Civil Servant Performance

 

Department of Home Affairs, Da Nang City, Vietnam will start the electronic assessment for performance of civil servants, starting from July 1, after a successful result from the pilot programme. Each public official including high ranking member will be assessed secretly by at least four subordinate from his or her office. The new e-assessment scheme will also cover directors, deputy directors of state departments, chairs and vice chairs of districts, the chief and vice chief of other state agencies and all public servants of state agencies and district people’s committees in Da Nang. A specialised software will be installed to proceed the digital evaluation that will cover three main categories of objectives and tasks assigned, the results based on actual products, and comments from civil servants of the same unit. Director of the Department of Home Affairs Dang Cong Ngu said this electronic mode of evaluation aimed to better manage human resources, helping to evaluate the work of the staff honestly and effectively.

 

“The advantage of the model is to promote openness, democracy by taking the actual working results as a measure. Also, public servants will be evaluated from various angles,” he saeid. Ngu also added that this scheme is an opportunity for public servants to listen to comments, suggestions from their colleagues to improve work efficiency. Each individual will be asked to score himself at work, attitude, responsibility and is then assessed by his boss. After that, colleagues from the same agency will provide comments on one another. The staff will be allowed to secretly assess their bosses, and the final marks will be maded by the higher-level officials. The result of this performance assessment will be monitored monthly and quarterly, and will be used as a basis for the annual evaluation. If an officer cannot fulfil his or her task for two consecutive years, he or she will be fired. The result of the assessment will be used for emulation and commendation, income distribution and allocation of administrative expenses. During July and September 2012, Da Nang City piloted the e-assessment at seven departments and three districts. The trial project involved 250 participants.

From http://www.futuregov.asia/ 06/04/2013

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Vietnam to Speed Up Path to E-Government

 

A high level steering committee led by Deputy Prime Minister Nguyen Xuan Phuc has been finalised to ensure the realisation of the government’s ambitious plan to modernise government administrative procedures and processes. Other members of the steering committee include Minister of Public Security Tran Dai Quang, Minister of Justice Ha Hung Cuong, and Minister of Information and Communications Nguyen Bac Son. The goal of the steering committee is to speed up the development of e-Government in Vietnam. In particular, the government aims to improve the organisational efficiency of public sector organisations in charge of population management. In this regard, they are committed to establishing a national population database and providing ID number cards by the end of 2020. According to an official statement, the plan will help accelerate the application of information technology in administrative procedures, reduce paperwork for citizens and contribute to improving the effectiveness and efficiency of State management agencies. From now up to the end of 2014, the committee will be finalising the legal basis for systematising administrative procedures on issuing, managing and using personal ID numbers; and building the national database on population.

From http://www.futuregov.asia/ 08/14/2013

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INDIA: Kapil Sibal Launches “E-Gov Appstore”

 

Shri Kapil Sibal, Minister of Communications and Information Technology, Government of India, today launched the pilot e-Gov application store. This e-Gov Appstore has been designed, developed and hosted by DeitY through NIC. The Appstore will enable citizen to receive services in more streamlined manner. Inclusion of IT is governance aims to reduce uncertainty and improve transparency” said Shri Sibal. The e-Gov Appstore aims to be a National level common repository of productized applications, components and web services that can be used by various government agencies, departments at Centre and in the States. This will enable acceleration of delivery of e-services as envisaged under NeGP and optimise the ICT spending of the government. Core and common applications that have high demand and are replicable across the central and state levels would be available on the e-Gov Appstore, which shall be hosted on the National Cloud. These applications are sourced from 8 distinct States / UTs and provide a gamut of G2C/G2B services.

 

The present version of the e-Gov Appstore has the following features: (1) Sharing of applications (2) Search for applications (3) Provides basic information about an application on selection (4) Allows users to provide feedback and rate an application (5) Has two level approval process for contributing applications (6) Allows authenticated users to download application for consumption This e-Gov Appstore will be augmented to include applications and components developed by various departments and agencies at Centre and States and by private players; and a complete eco-system will be established (including mechanism for funding, charge back, contract management, SLAs) and will become a part of the GI Cloud initiative under Government of India.

From http://egov.eletsonline.com 05/31/2013

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Government Launches New Website for Tribal Welfare

 

V.Kishore Chandra Deo, Union Minister of Tribal Affairs launched new website of Ministry of Tribal Affairs (www.tribal.nic.in). The website has been launched to make people aware about the activities undertaken by the Ministry. The website is available on all the major media platforms like mobile phones and disabled specific devices. The website is bi-lingual in Hindi and English version. Hindi content is universally accessible by using Unicode complaint font. The website contains all the landmark measures, policy and legal initiatives of the Tribal Affairs Ministry.

From http://egov.eletsonline.com 06/10/2013

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E-Pension for Retired Government Officials

 

The Central Pension Accounting Office (CPAO) plans to start e-PPO (Pension Payment Orders) facility for processing pension cases. It will overcome various issues like poor maintenance of Central Pension Accounting Office’s database, wastage of manpower, and delay in payment. The CPAO plans to start e-PPO facility for processing pension cases. CPAO will issue PPOs electronically to all public servants retiring from June 2013.  As of now, a special seal authority under CPAO authorises banks to make payments of pensions after feeding relevant data manually.

From http://egov.eletsonline.com 06/14/2013

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New Application to Enhance m-Governance in Kerala

 

Livares Technologies Pvt Ltd recently launched an android mobile application to enhance m-Governance in Kerala. This application will offer information of various departments of the state government. This application aims to integrate advancements in mobile phone technology. It will create cost efficient and effective government information systems. Users can post queries regarding the specific services by simply providing with the required details like registration number, file number. This new initiative will create a new revolution in terms of M-governance. It will act as an interface between the people and the government. The new apps is designed in a way that it helps various e-governance project initiatives which will help in enhancing entire system delivery system.

From http://egov.eletsonline.com 06/14/2013

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Prime Minister Reviews National e-Governance Plan

 

Prime Minister Dr. Manmohan Singh has reviewed the implementation of the National e-Governance Plan (NeGP) as well as the recommendations of the two committees headed by Nandan Nilekani and Sam Pitroda. The second meeting of the Prime Minister’s Committee on the National e-Governance Plan (NeGP) was held recently to review the progress of implementation of NeGP. The recommendations of both the committees will be of immense benefit for fast tracking the implementation of all e-Governance initiatives in the country. The NeGP was approved by Government of India in May 2006 with the vision to “Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs”. The Committee noted that out of the 31 MMPs, 14 MMPs are delivering the full range of services while nine have started delivering some services to the citizens. DeitY has launched a new initiative named as ‘MeghRaj’ for creating a Government of India cloud (GI Cloud) computing environment at the national level. This initiative will not only optimise utilisation of IT infrastructure, but also enable rapid deployment/replication of e-Gov services. Considering the requirement for an apex institution in the domain of capacity building, training and R&D for e-Governance, the Committee desired that a National e-Governance Academy be established as a national institution. In order to develop an outcome orientation amongst the e-Governance initiatives in the country, the Department of Electronics and Information Technology (DeitY) has developed a web portal – e-TAAL (e-Transactions Aggregation and Analysis Layer). The portal aggregates and analyses the transaction statistics of central and state level e-governance projects including Mission Mode Projects, on a real time basis. e-TAAL is expected to enhance the outcome focus of e-Governance programs in the country. The portal is available at etaal.gov.in.

From http://egov.eletsonline.com 07/03/2013

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Ministry of External Affairs Launches Smartphone Application

 

The Ministry of External Affairs has launched a smartphone application to inform citizens about its services and keep them updated on happenings on the diplomacy front. The Ministry has now expanded its digital footprints by launching this new smartphone application. The MEA will be the first government department to have a mobile app for smartphone users. It will provide details of all citizen-centric services of the MEA like passport, visa for those travelling to India, India’s foreign policy initiatives, official visits etc. Users can also track status of their passport applications.

From http://egov.eletsonline.com 07/30/2013

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e-Governance Introduced in Hazaribagh Municipality

 

With the introduction of the new e-governance system, Hazaribagh municipality became one of the very few civic bodies in the state where all transactions will be done via internet. Minister for urban development and excise JaiprakashBhai Patel inaugurated the system in the municipality office. The development will not just help in quick disposal of mutation papers but the petitions forwarded by the municipal administration will also receive quick response. Patel called upon all the municipalities functioning in the state to follow the steps taken by Hazaribaghmunicipality in this regard. The minister further said he aims to develop Hazaribagh and Ramgarh, which currently lacks good roads, drains and civic amenities. He directed the executive officer of the municipality to prepare estimates for road projects without delay and send a proposal to him so that he can place the matter before the state cabinet for its quick clearance.

From http://egov.eletsonline.com 08/14/2013

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Government Plans to Build 160,000 Service Centres to Implement e-Governance

 

India is building a network of over 160,000 Common Services Centres (CSCs) to take a gamut of public services to the very doorstep of the common man as part of the National e-Governance Plan (NeGP). The CSCs would have the ability to provide high quality and cost effective video, voice and data content and services in the areas of e-Governance, education, health, entertainment. They can also offer web-enabled public services like application form download, certificates, payments of electricity, telephone, water and other utility bills in rural areas. The CSCs will also perform pension, income tax, social welfare, licenses, banking, insurance, agricultural, advertising and market research related works.

 

The CSC network would link more than 600,000 villages across the country.The perspective behind CSCs is to provide an IT-based delivery platform to government, private and social sector organisations for reaching out to the rural people in the remote areas. The implementation of CSCs involves public-private partnership, with an active participation of rural entrepreneurs. Central government is also pushing the Rs 20,000 crore National Optical Fiber Network (NOFN) project to connect the 250,000 gram panchayats across the country in a phased manner by high speed broadband system.

From http://egov.eletsonline.com 08/14/2013

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Election Commission Decides to Use VVPAT System

 

The Government of India has amended the Conduct of Elections Rules, 1961, enabling the Commission to use Voter Verifiable Paper Audit Trail system (VVPAT) with the Electronic Voting Machines. The Election Commission of India has decided to use the VVPAT system at the current Bye-election from 51-Noksen (ST) Assembly Constituency of Nagaland. The poll for this bye-election is to be held on 4th September 2013. Instructions are being issued to hold special meetings with the contesting candidates in this constituency to brief them about the use of VVPAT system. The Commission is organizing special training sessions for poll officers in the use of VVPAT and steps are being taken to educate the electors on the use of VVPAT system.

From http://egov.eletsonline.com 08/21/2013

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AZERBAIJAN: Mobile Version of E-Government Website Presented

 

A data processing center of Azerbaijan's Ministry of Communications and Information Technologies has presented a mobile version of the electronic government portal e-gov.az/mini, the center said on May 27.  The mobile version is optimized specially for portable devices, which ensures convenient browsing and saves Internet traffic.  The mobile page provides users with an opportunity to get familiarized with electronic services of state bodies, apply for digital electronic signatures, enquire about statistical data and other information.  The e-government portal creates suitable conditions to render electronic services to all Azerbaijani citizens, as well as legal entities, foreign citizens and people with no rights to citizenship.  Earlier in May, the ICT Ministry developed a draft state program on the development of the "e-government" for the period 2013-2015.  The document, which is expected to be approved in June 2013, has been submitted to the government, and relevant work will begin upon its approval.  The new program is continuation of the state program on developing the ICT sector in Azerbaijan in 2010-2012.  The e-government project, which mostly covers the government sector, is an integral part of the broad "electronic Azerbaijan" idea.  The establishment and development of the e-government in Azerbaijan will encourage fruitful work of the state bodies, guarantee transparency and reduce bureaucracy.  The e-government targets to reduce poverty, promote the population's prosperity and address the issues reflected in the state program on poverty reduction and sustainable development in 2008-2015.  2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2.  President Ilham Aliyev also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and Internet access. 

From http://www.azernews.az/ 05/28/2013

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Azerbaijani State Departments Expand Application of E-Services

 

The 'electronic government' portal has connected to itself 40 central bodies of the executive power of Azerbaijan, the Deputy Minister of Communications and Information Technologies Elmir Velizade told journalists on Tuesday.  According to Velizade, at present approximately 220 electronic services are being provided for these state bodies.  "With every year the number of addresses to the portal, as well as the number of owners of electronic digital signatures (EDS) rises demonstrating the popularity of the portal and e-services among the population," the deputy minister said.  At present a new state programme for the development of 'e-government' for 2013-2015 is being prepared with the connection of local executive bodies to the portal, as well as deployment by them where the electronic services are provided.  A new programme is currently under the agreement stage with the government.

From http://en.trend.az/ 06/11/2013

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OMAN: MoCS Holds E-Training for Public Sector Staff 

 

The Ministry of Civil Service (MoCS), represented by the Directorate General of Human Resources Development, is organising an e-training programme in association with the Bahrain Institute of Public Administration (BIPA). The programme, titled 'Educational Design', targets e-training specialists in the government sector  A number of officials from the Royal Court Affairs, Ministry of Education, Ministry of Higher Education and MoCS are taking part in the programme, which runs till June 26.  The programme is part of the efforts exerted by MoCS to enhance skills and abilities of  employees in state administrative offices.

From http://www.menafn.com/ 06/24/2013

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UZBEKISTAN: Having Launched Single Portal of Interactive Public Services

 

A single portal of online government services at my.gov.uz was launched in a test mode in Uzbekistan, the press-service of State Committee for Communication, Informatization and Telecommunication Technologies of the Republic of Uzbekistan reported on Monday. The single portal offers interactive government services to public and business entities through a single access point in real time mode. The single portal was established in accordance with the resolution of the Cabinet of Ministers "On measures for further improvement of the governmental web portal of the Republic of Uzbekistan with the provision of online public services", which was adopted at the end of 2012.The implementation of the project is an important step in the formation and development of the "electronic government". Currently, about 60 services are being provided through the single portal in the test mode, including services for reception, registration and consideration of applications for connecting fixed line telephone services and the Internet for legal and physical persons, obtaining information of the state tax services on the lack of tax liabilities, obtaining licenses in the sphere of telecommunication, which are available in automatic mode. In addition, the services on sending applications for obtaining appropriate licenses in various spheres are provided for entrepreneurs. Through the single portal the citizens and business entities may also submit an appeal to the bodies of state and economic management of state authorities at the local level. One of the main components of the single portal is the "Statistics" module, which provides the topical information on the status of consideration of applications and users' requests by the government bodies. This module will contribute to further provision of transparency and openness of the activity of government bodies and to increasing the efficiency of cooperation between the government bodies and the population of the republic." The developers are open to suggestions of citizens, business entities and government bodies on further improvement of the single portal," the press service of the committee said.

From http://en.trend.az/ 07/02/2013

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AUSTRALIA: To Join Open Government Partnership

 

The Government of Australia has submitted a letter of intent to join the Open Government Partnership (OGP) as part of its commitment to an open and transparent government. The Open Government Partnership is a multilateral initiative that aims to secure commitments from governments around the world to promote transparency, empower citizens, fight corruption and leverage new technologies to strengthen governance. ”Australia shares the values of the Open Government Partnership and we have a wealth of knowledge and experience to share with other nations in the partnership,” said Attorney-General, Mark Dreyfus QC. According to an official statement, Australia will officially join OGP when it presents a National Action Plan and endorses the open government declaration. The National Action Plan will seek to address challenges in improving public services, increasing public integrity and accountability, effectively managing public resources and creating safer communities. “The OGP membership will complement Australia’s leadership internationally in promoting democracy, transparency and good governance,” he said. “It will also assist Australia to spread the values of transparency and accountability in our region.”

From http://www.futuregov.asia 05/29/2013

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Australian Government Fast-Tracks Cloud Strategy Reforms

 

Australian Minister for Broadband, Communications, and the Digital Economy, Senator Stephen Conroy has unveiled plans strengthening the government’s National Cloud Computing Strategy. This revamped strategy enables agencies to make informed decisions and choices about the use of cloud services. The Australian Government’s Cloud Computing Strategy Cloud Strategy offers a comprehensive roadmap to developing world-class cloud services – at the same time, maximising the use of the National Broadband Network (NBN). The NBN delivers high-speed, fast-access communications to homes, businesses and service delivery agencies. The Australian government, under Prime Minister Julia Gillard, faces an election during September 2013. Industry analysts note this revitalised cloud and broadband strategy offers a chance to showcase high-profile ICT projects – while fast-tracking core policy reforms. Among these reforms, the National Cloud Computing Strategy seeks to “realise the promise of cloud computing,” while working closely with industry and consumer groups.

 

The Department of Finance and Deregulation is “enhancing” its procurement practices, ensuring that agencies actively consider public cloud services for new ICT procurement. Agencies can transition public-facing websites to public cloud services as their refresh cycle allows, and where these services represent the “best value for money.” Canberra’s peak agency, the Australian Government Information Management Office (AGIMO) will continue advising decision-makers about the pros and cons of cloud services and how to procure and manage them. AGIMO and the Department of Broadband, Communications and the Digital Economy (DBCDE) are also setting up information-sharing initiatives. These initiatives pool examples that draw on practical case studies and the experiences of other agencies. The focus is on taking a risk-management approach to cloud roll-outs. Plans are underway to develop a business case by year’s end that analyses the benefits and drawbacks of a more centralised approach to providing cloud services to federal agencies. The administration is actively promoting cloud computing to small businesses, not-for-profits and consumers.

 

The DBCDE and the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education will team with intermediaries and member associations to promote informed decision-making about cloud computing. The brief is to tailor information to particular industry segment needs, and enhance the online information available to small business and not-for-profit organisations about using the cloud. The government’s cloud strategy notes that Australia is well placed to take advantage of cloud computing for various reasons. These include a stable socio-economic system, a “strong rule of law,” and a highly -diverse and skilled Information and Communications Technology (ICT) sector. Among the benefits, cloud computing boosts agency-wide efficiencies, generates greater value from ICT investment, delivers better services and supports a more agile public sector. More broadly, in Australia, slow communications traffic speed restricts access to infrastructure that supports more sophisticated cloud services. These include Infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (IaaS). Cloud services are also often managed off-shore — with a need for real-time download and upload speeds.

 

Cloud computing is not being adopted more widely because there is limited awareness about making the best use of cloud computing. Some organisation and individuals also lack the confidence to embrace the cloud. This is compounded by a limited access to information, and making the right decisions about technologies-of-choice. As the cloud services market evolves, users and providers of cloud services need to respond to change, the strategy notes. Likewise, the administration will continue adapting its strategy in response to a dynamic and fast-changing marketplace.

From http://www.futuregov.asia 05/30/2013

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Government Faces Video Competition for Internet 'Prime Time'

 

Government agencies and councils engaging with citizens through online channels could soon have a new big challenge to deal with thanks to the rapidly ascending popularity of all things digital and the volume of traffic on the web. Annual research by respected networking and systems vendor Cisco is pointing to a phenomenon that is the online equivalent of television’s ‘prime time’ - when eyeballs get glued to screens and the volume of data coursing through pipes hits its highest. According to Cisco, the good news for agencies is that as the utility and richness of the web and online services grows, service delivery models that have a much lower cost than their non-digitised equivalents will emerge provide better value for taxpayer’s dollars. The findings are contained in the vendor’s yearly Visual Networking Index that is a rolling five year outlook on technology and networking consumption. The catch is that the rise in internet protocol traffic volume at peak times will be so much bigger that there will be greater competition for finite resources according to Dr Robert Pepper, Cisco’s vice president of Global Technology Policy.

 

The implications for government, one of the biggest purchasers of Cisco equipment in Australia, are substantial because they could play out in the same way that jumps in wholesale electricity pricing over the last 5 years came to bite many government costing projections in the behind. But while factors like weather can bounce around electricity demand, Cisco’s prediction is that it’s the availability of online video that will move the needle on demand. “We are seeing the peak hour traffic almost 3.5 times greater than the average traffic across the internet. It turns out that are beginning to see the development of prime time on the internet,” Dr Pepper said. “In Australia we are forecasting by 2017 that [for consumer traffic] video, will be 83 per cent of IP traffic on the net, up from 70 per cent today. The consumption model we see … is beginning to mirror what we see on television.” The issue for government is that it as it puts services online, it could soon need to compete for space at the same time as people are consuming video because of the proliferation devices that allow people to multi-task – like filling in dreaded child care rebate form while watching downloaded television.

 

“Peak hour traffic that is 3.5 times the average is coming in the prime time on the internet   which is 9pm to 1am,” Dr Pepper said. Cisco has reckoned that by 2017 there will be 6 devices or connections per person in Australia and 145 million devices in total for the same period. For Ken Boal, Cisco’s Australian managing director, that’s both an opportunity and a wake-up call for government. Mr Boal said that the volume of traffic flowing through PC-based devices in Australia was now 89 per cent but headed down to 72 per cent. The shift is coming from mobile devices like tablets computers and so-called machine-to-machine communications like cars that can talk to their manufacturers online. “If government and business leaders aren’t already seriously thinking about that, they need to pay further attention. I would put Australian and NZ leaders on the whole as reasonably procative, but not across all industry,” Mr Boal said. Mr Boal said there was “huge innovation right now” in the delivery of government services. “For government with less dollars coming in the door and a much tighter economy in future years they really have to look at lower cost models to serve,” he said. “This internet platform will continue to provide lower cost-to-serve models.” “With higher speed ubiquitous broadband across the country, those service delivery models are going to become richer, more immersive and much more interesting opportunities.”

From http://www.governmentnews.com.au 06/11//2013

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Public Sector's Best Tech Minds Converge for Technology in Government

 

Australia’s most eminent public-sector information technology leaders are set to converge in Canberra this Wednesday and Thursday for the nation’s landmark annual IT thought leadership and strategy event, Technology in Government. As the importance of harnessing technology to provide innovation, service excellence and efficiency all rapidly escalate up the government agenda, the two-day event has attracted an unrivalled line-up of key federal and state playmakers who collectively define how the government implements and buys technology well into future. This year Government News is proud to be the exclusive media partner for Technology in Government’s, a move that will give readers an unrivalled insight into key public sector technology developments as they happen. Taking place at over two days from 24th July to 25th July at the National Convention Centre in Canberra, senior executives delivering presentations from the government’s largest technology users include: Department of Defence Chief Technology Officer Matt Yannopoulos, Department of Human Services Chief Information Officer Gary Sterrenberg and the Australian Taxation Office’s Chief Information Officer Bill Gibson.

 

If you yet haven’t registered, be quick because places are filling fast. Importantly, the event will also be addressed by Australian Government Chief Technology Officer and Procurement Coordinator John Sheridan who is renowned for his high-calibre insights into reforming government use of technology coupled with a no-nonsense delivery style. Glenn Archer, the Chief Information Officer at the Australian Government Information Management Office will also deliver a highly-anticipated presentation following a significant recalibration of roles within the influential Finance portfolio. The conference is also expected to provide a warm welcome to one of Capital Hill’s long-haul advocates for open technology innovation and reform, Senator Kate Lundy who was recently appointed to the role of Minister Assisting for the Digital Economy.

 

At the state level Andrew Mills chief information officer for South Australia will deliver valuable insights at a time when cross-jurisdictional sharing of knowledge and has never been more important. However Technology in Government is not limiting its insights to Australian shores. Liam Maxwell, Chief Technology Officer for Her Majesty’s Government from the Cabinet Office of the United Kingdom will give his views on progress in Britain where use of technology in government and its procurement have undergone significant changes over the past 5 years. Specific themes to be covered at Technology in Government this year include:

    Mobile government and society: successful integration and uptake

    What's driving behaviour change: responding to an evolving citizen and state

    Changes in infrastructure: reacting to the changes in government

    Next generation CIO: the evolving role of the technology leader in tough times

    Technology optimisation, disruption and innovation

    Collaboration and shared services.

From http://www.governmentnews.com.au 07/19/2013

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NEW ZEALAND: Delivering E-Procurement Reforms

 

The pace of e-procurement reforms is picking up momentum in New Zealand. There is direct support at the highest levels of government about ways to streamline the buying and selling of goods and services. The challenge for agencies is ensuring the roll-out of e-payment systems is consistent and integrates work within finance and procurement divisions.Peter Fitness, acting director, defence commercial services, New Zealand Defence Force (NZDF), shared insights about e-procurement trends, noting that integrated e-payment systems support an ongoing journey to streamline the purchase of goods and services.The use of purchasing or pcards is seen as a “step in the right direction,” enabling goods and services to be procured without using a traditional purchasing model. Pcards are issued to staff, while complying with strict organisational policies and procedures. These factor in reviews and approvals involving transactions. Built-in checks enable each card to be assigned to a cost-centre. This helps track transactions, and ensures a responsible use of allocated cards. Being able to track transactions through cost centres offers an “overarching overview” of the way funds are spent, Mr Fitness noted. Staff also has access to the requisite tools to spend money, while tracking expenditure, and taking direct responsibility.

 

Organisations can implement controls for each pcard. These include single-purchase dollar limits, monthly limits, as well as merchant category code restrictions. These tracking mechanisms enable a cardholder’s activity to be reviewed by someone independent of the cardholder. Mr Fitness noted that his agency is working with the NZ Defence Industry Association to ensure that “payments systems are sorted out” at all levels of transactional processing. Member agencies can band together to share information, knowledge and expertise about procurement practices. Aditi Cook, acting category leader, Ministry of Business, Innovation and Employment (MBIE), observed that the transition to e-procurement must to be considered “using a staged approach.” She added that e-procurement is not mandated by government. Regardless, she noted that agencies are “getting there through e-government and other on-line initiatives.” To embrace e-procurement across organisations, there must be a change in behaviour and perception, she added. The challenge, according to Ms Cook, is aligning the work of finance with procurement. “These are two separate entities that need to work more closely together.” Agencies can offer career tracks where finance and procurement teams work “hand-in-glove,” while ensuring staff retain and build on existing skills. “We have to be in a situation where we can encourage business to go directly to a commodity (purchasing) manager, ensuring that teams work together at all levels of business.”

 

The MBIE integrates the functions of four former agencies. These are the Ministry of Economic Development, Ministry of Science and Innovation, Department of Labour and the Department of Building and Housing. As a lead agency, the MBIE offers a one-stop online shop for all government advice and support to businesses. It seeks to reduce the effort businesses invest in, when dealing with government, while raising performance ratings for government savings. In October 2012, the MBIE won two awards at the Australasian 2012 Procurement Professional Awards, held in Melbourne. These awards were for Best Process Improvement Initiative – e-Auctions, and Best Infrastructure and Capital Works Project – Canterbury Earthquake. This agency was also shortlisted for a “Best Example of Socially Responsible Procurement – Meet the Buyer.” These projects are part of highly-successful e-procurement reforms programmes. These initiatives encourage agencies to ‘buy-better,’ while reducing the costs. The focus is on improving buying decisions and making it easier for companies to tender for government work. MBIE’s overall procurement initiatives are slated to save NZ $353 million, with initiatives being rolled out over the next three years. These additional projects offer a potential to save another NZ $180-$300 million a year.

 

The e-marketplace offers many tools to maximise the benefits of e-procurement, according to Olivia Leong, Regional Head, Enterprise and Government Payment Solutions, Commercial Products, AP & CEMEA, Visa Worldwide. Ms Leong noted that “embedded virtual cards” offer benefits to end users, over and above standard purchasing apps. For example, children can be offered pre-paid virtual cards to control spending. Parents can decide how much money they want loaded onto a virtual card when they purchase it. This pre-purchasing decision helps track and control spending — while encouraging young consumers to be responsible and financially-savvy, she noted. Ms Leong added that “we will never get a one-size fits all” e-procurement package — but the intrinsic success lies in the way offerings are used, modified, and adapted for individuals and organisations. For government enterprises, the idea is to “optimise existing investments,” she added. Moreover, a recent survey showed that less than 5 per cent of an organisation’s budget is spent on financial management technology. “We need to continue adding value across the eco-system.” The aim is to leverage existing systems — while helping government manage its procurement and budgeting process. “There are different categories of experience, at different levels,” she said. “We need the ability to build platforms, and take these to another level. The idea is to use existing tools more efficiently.

 

At the industry level, we encourage peer-to-peer group bench-marking, and partnerships with key stakeholders.” Laurence Millar, a former New Zealand government CIO, noted that New Zealand’s payment and settlement system “is in a good place.” Support for e-procurement reforms comes from the upper echelons of government, including Prime Minister John Key. “There is a huge opportunity to streamline end-to-end transaction processing,” Mr Millar added. The over-arching focus is on transparency, innovation and efficiency. These themes drive New Zealand’s interest in e-procurement — while galvanising all levels of government. Participants at the Wellington briefing represented the Treasury, Ministry of Business, Innovation and Employment, Accident Compensation Corporation, New Zealand Defence Force, New Zealand Post Group, Department of Corrections, Victoria University, and Wellington City Council.

 

E-Procurement Checklist

• Focus on “being smart” about innovation and technology.

• Ensure e-procurement platforms deliver organisation-wide efficiencies.

• Track global standards and interoperability – ensuring that suppliers and end-users “speak the same language.”

• Support a transparent, accountable, and information-savvy environment.

• Galvanise and gain buy-in across divisions, including finance and procurement.

• Maximise use of e-sourcing and e-catalogues for informed decisions.

• Influence perceptions about e-procurement and benefits this platform delivers.

• Improve e-tracking systems to manage timelines for contracts and project delivery, billing and invoicing, and allocation of staff and resources.

• Reduce the number of suppliers providing goods and services, while improving the effectiveness of sourcing and payment systems.

• Tackle the risk, and look more closely at how billing and payment systems are managed.

• Consolidate partnerships with banks, suppliers, agencies, end-users and industry bodies in a peer-to-peer, open, and collaborative environment.

From http://www.futuregov.asia 05/30/2013

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Government to Tackle IT Debacles

 

Government Chief Information Officer Colin McDonald is to get more powers and a bigger budget as the Government seeks to keep a lid on IT debacles like Novopay and a string of privacy breaches. Mr MacDonald who is also Department of Internal Affairs chief executive, will now be equally responsible with the relevant minister for the sign off and roll out of big government IT projects like the $1.5 billion upgrade of the Inland Revenue's computer system which will be the biggest ever public sector IT project. Prime Minister John Key said if ICT projects failed in the same way Novopay had, the buck would now largely stop with the Government Chief Information Officer (GCIO) and his department as well as the relevant minister. "As we can see with things like Novopay, if you get it wrong it can be a very painful experience." Internal Affairs Minister Chris Tremain said the recent Ministerial Inquiry into Novopay and Mr MacDonald's own review of publicly accessible state sector IT systems highlighted the need for ICT systems to be better managed.

 

"It's made us take a step and consider that we need to lift the bar - but it hasn't stopped the demand for ICT projects." He said Mr MacDonald's team will receive an additional $1.5 million a year for additional staff and resources. That was on top of previously announced extra funding of $3 million in 2012/2013 and $4 million a year thereafter. Mr Tremain said Mr MacDonald would give independent advice to ministers regarding major projects and would have sector-wide oversight of ICT plans, projects and risks. He would also report to ministers on any security risks, and implement privacy and security standards and controls across the public sector. The announcement was part of the wider Government ICT strategy and action plan, released yesterday which aims to save up to $100 million year by 2017. The plan includes offering all new services online by 2017. Mr Tremain said New Zealanders' information would be better managed. "Sensitive information will be protected through clear security and privacy controls, while non-sensitive information will be shared between departments." Prime Minister John Key said the public wanted assurance their tax dollars were being spent with care but they also wanted to know their sensitive information was being protected.

 

"That's a responsibility I take seriously because if we're serious about more New Zealanders doing more of their business with government online they'll need to have faith that the systems that they are using are safe and secure." Labour's ICT spokeswoman Clare Curran said: "throwing $1.5 million at these issues sound good, but in reality this is the Government responding to growing public unease and anxiety about the safety of their data and their own privacy with stop gap measures". Ms Curran said extra funding amounted to the Government "papering over the cracks and looking as if they are doing something to allay public concerns".

From http://www.nzherald.co.nz 06/25/2013

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Expansion of IT Pact to Boost Global Economy: APEC Officials

 

Expanding the number of information technology products exempt from tariffs will provide a much-needed boost to the global economy and contribute to opening markets and facilitating regional trade, say APEC officials. The case for expansion under an existing World Trade Organization sectoral agreement was laid out by public and private sector experts on Thursday in Kuala Lumpur during an APEC workshop on the advancement of trade in IT products. “Now, it is time to strengthen the Information Technology Agreement to reflect changes in technology and market demand since it was brokered in 1997 with critical support from APEC economies,” said Mohd Ridzal Sheriff, Deputy Secretary General at Malaysia’s Ministry of International Trade and Industry. “A breakthrough on the expansion of product coverage is within reach,” Ridzal added. “The implementation of an updated agreement could significantly boost global trade and widen access to innovations that are revolutionizing business and improving people’s daily lives.”

 

World trade of products included in the Information Technology Agreement tripled between 1996 and 2011 to USD1.47 trillion, according to an APEC Policy Support Unit (PSU) brief. But these products’ share in total trade declined from 11.3 percent to 9.9 percent during this same period. “APEC research indicates that a large number of duty-free IT products such as word processors and fax machines have become obsolete or undergone a sharp drop in demand,” said Peter Cheah, Chair of the APEC Market Access Group. “At the same time, many products and transformational technologies that today account for a sizeable amount of world trade fall outside the scope of the agreement.” “Our goal is to support ITA expansion as well as to institute a mechanism to ensure that a revised agreement is able to keep pace with innovation and market trends,” Cheah explained. “APEC is playing a leading role to enhance understanding of IT development and the need for greater liberalization, particularly among customs officials, regulators and stakeholders.” Products that are absent from the existing Information Technology Agreement range from DVDs, MP3 and MP4 players to global positioning systems. Multifunctional units such as LCD screens, printer-scanner-copiers, smart phones and tablet computers are also beyond its reach.

 

“The current process of ITA product expansion is reflective of demand from within the global information and communications technologies industry and the need for the WTO to better address firms’ changing business requirements,” said Tang Xiaobing, a market access counselor at the World Trade Organization. “Support from APEC economies can help to conclude the negotiations and encourage greater participation in an expanded agreement by the 9th WTO Ministerial Conference in Bali in December,” Tang noted. “Such progress would benefit IT companies around the world, particularly the many small businesses that produce component parts as well as those seeking to move higher up the global production value chain.” There are currently 76 participants in the WTO’s Information Technology Agreement who trade about 97 percent of the world’s information technology products. APEC economies alone account for 80 percent of this activity. Seventeen of them are signatories of the agreement. The workshop will conclude on Friday. It is co-sponsored by Chinese Taipei, Japan, Singapore and the United States.

From http://www.apec.org/ 06/20/2013

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WTO, World Bank to Develop Services Trade Database

 

The World Bank and the WTO have agreed to jointly develop and maintain a database on trade in services, an area that is becoming increasingly important and yet for which little information is publicly available. The joint database covers various sectors in more than 100 countries, such as financial, transportation, tourism, retail, telecommunications, and business services, including law and accounting. The data are presented in four modules covering: members' commitments under the WTO's General Agreement on Trade in Services (GATS); commitments on trade in services in regional trade agreements; members' applied measures affecting trade in services; and services statistics. The first version of the database has just been launched, as part of the WTO’s Integrated Trade Intelligence Portal (I-TIP) Services portal. Policy makers, researchers, trade negotiators, and the general public can access the database for free. Policy transparency is a public good and a shared objective of both institutions. The World Bank makes trade data publicly available under the Open Data Initiative, as does the WTO with the I-TIP. Transparency is particularly important in the dynamic area of trade in services because the regulatory framework is complex and little information is publicly available. Cross-border trade in services makes up one-fifth of all world trade, even without considering international transactions through foreign affiliates and the temporary movement of people. This WTO-World Bank arrangement exploits synergies between both institutions. Among other things, the joint database combines WTO data, including those on legal commitments, trade policy reviews (TPRs) or trade monitoring reports with World Bank data on applied policies from the Services Trade Restrictions Database, which went public last year. Both institutions will work hard to make sure the joint database stays up to date and expands to cover more sectors and countries.

From http://www.worldbank.org/ 08/06/2013

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Global Clothing B2C E-Commerce Report 2013

 

Across Europe, clothing B2C E-Commerce is booming. In the EU, the share of individuals purchasing clothes and sports goods online increased in 2012, reaching over 20% of individuals. In Germany, apparel is the largest B2C E-Commerce category, having grown by just under a third in terms of sales and reaching several EUR billions of sales. Among the leading players on the market, the Otto Group plans to launch a new E-Commerce fashion project named Collins in 2014, while Zalando more than doubled its B2C E-Commerce clothing sales in 2012. Asos and Debenhams were among the most prominent online shops for fashion products in the UK in early 2013. In France, nearly a half of Internet users shopped for clothing online in 2012, with La Redoute and 3 Suisses being the most popular destinations for shopping.

 

The clothing and apparel sector is expanding in Eastern Europe as well. In Russia, B2C E-Commerce sales of clothing and shoes grew by over +40%in2012, and accounted for almost one fifth of total B2C E-Commerce sales. Clothing, shoes and accessories became the most popular online product category in 2012, with nearly half of online shoppers making purchases. Online clothing retailers in Russia have seen significant increase in revenues, some growing by up to 6 times, with Wildberries, Lamoda, Quelle and KupiVip as leading online merchants. Several players, such as KupiVip and Lamoda, attracted large investments from local venture capitalists and from abroad. Clothing and shoes is the leading B2C E-Commerce category in Poland, with a high double-digit percentage of online shoppers making purchases. The number of online shops selling clothes in Poland grows rapidly every year. In Estonia, Croatia, Macedonia and Turkey and some other European countries, clothing was bought by a high percentage of online shoppers, and was one of the most popular online product categories in these countries.

 

Clothing sector making gains in the Americas.

In the United States, apparel and accessories was second to consumer electronics in terms of B2C E-Commerce sales. This category is expected to grow by a double digit percentage figure in 2013, with the growth continuing, but slowing down throughout 2016. Nevertheless clothing is expected to remain the fastest growing product category in B2C E-Commerce. Players such as Abercrombie & Fitch compete to increase their share of the booming US E-Commerce market for clothing. In Latin America, clothing ranks high in popularity for online shoppers in such countries as Peru, Uruguay and Venezuela, but is outperformed by electronics. In Brazil, apparel is the fourth most popular online product category, purchased by around a third of online shoppers in 2012. In Mexico this share is less than in Brazil, as apparel falls behind computers, electronics, books and some other products and services.

 

Varying levels of clothing sector popularity in Asian-Pacific nations.

Clothing is the most purchased product category in B2C E-Commerce in Japan. The globally active apparel retailer Gap Inc opened an online shop in Japan last fall, joining other national and international players. In South Korea, clothing was the among the highest selling categories in 2012, growing at a one-digit percentage rate, which is slightly slower than the total B2C E-Commerce market, signaling high maturity. In China, fashion and accessories had the highest reach of online shoppers, amounting to three quarters of female and a high double-digit share of male online shoppers.

 

E-Commerce sales of apparel increased by over a half to several tens of EUR billion in 2012.

Although C2C remains the largest segment of the online market for clothing in China, the market share of independent B2C platforms grows, with large international players, such as Levi Strauss, Inditex, Macy's and Asos launching or planning to launch local online shops. In Australia, clothing was the second most purchased product category in B2C E-Commerce after electronics in 2012 and is expected to remain the fastest growing product category in the B2C E-Commerce through the next five years. Growing investment in online clothing outlets in the Middle East and Africa In the Middle East and Africa, local online fashion stores attract large investments from established capitalists, indicating a positive view of the market potential. The Middle Eastern online vendor of clothing, Namshi, a Rocket Internet's project, raised several USD millions of investment in May 2013, while a South African online apparel store Zando received an even larger sum from investors such as JP Morgan. Moreover, in South Africa, the discount sector started to emerge on the online market for clothing, with apparel discount online shopping clubs, such as Runway[Sale], launched in 2012, growing rapidly.

 

Methodology

This B2C E-Commerce Report by yStats.com is produced in a holistic approach to contain relevant information about recent market trends, sales figures, shares, shoppers, and players news on the global B2C E-Commerce market for clothing.

• This report includes the results of secondary market research: By using various sources we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. It takes into account a wide definition of B2C E-Commerce, and might include mobile commerce and social commerce. B2B E-Commerce and C2C E-Commerce are not included, unless stated otherwise.

• Cross referencing of data was conducted in order to ensure validity and reliability.

• Besides providing information on the specific topic, every chart contains an Action Title, which summarizes the main statement of the chart and a Sub Title, which gives information about the country, the topic, the unit or currency, and the time period the data on the chart refers to.

• Furthermore, the source of information and its release date are provided on every chart. It is possible that the information included in one chart is derived from several sources. Then, all sources are mentioned on the chart.

• This report also includes rankings. Within these rankings, it is possible that the total amount adds up to more than 100%. If this is the case, multiple answers were possible, and this is then mentioned in the note of the chart.

• If available, additional information about the data collection, for example the time of survey and number of people asked, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.

• When providing information about amounts of money, local currencies were mostly used. When referencing them in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used.

• The included data was mainly published in the last 12 months. The exact publication dates are mentioned in every chart.

• The report opens with a Management Summary, summarizing the main information provided in each chapter.

• This report is divided into sections by regions. First, information about global development of the market is given, then in the each regional section the information about market in the region as a whole is provided, where available. The selected top countries in the respective regions are then presented, and the remaining countries follow in the alphabetical order.

From http://www.prnewswire.com/ 08/07/2013

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Global Web Traffic Plunged 40% During Google Blackout

 

Global internet traffic fell 40% on Saturday (August 17) as Google services suffered from a four-minute black out. Google is yet to speak out about the reasons behind the outage, which meant that all of its services, from Google Search, Gmail and YouTube stopped working for between one and five minutes around the world. The significant 40% drop in internet traffic was noted by web analytics firm GoSquared, which was followed by a rise in page views after Google was back up and running again. “As internet users, our reliance on Google.com being up is huge,” says GoSquared developer Simon Tabor. “It’s also of note that page views spiked shortly afterwards, as users managed to get to their destination.” At the time of the disruption, Google said: “We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail but are seeing error messages and/or unexpected behaviour.” The company later updated its statement: “Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. Between 15:51 and 15:52 PDT, 50% to 70% of requests to Google received errors; service was mostly restored one minute later, and entirely restored after four minutes.”

From http://mandmglobal.com/ 08/19/2013

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Nurture High Value Added Suppliers to Capitalize on Electronics Supply Chain, Says Analysis

 

Nurturing the development of high value-added suppliers is the most effective way for APEC economies to benefit from the global electronics supply chain, recommends a recent APEC Policy Support Unit report presented to the APEC Committee on Trade and Investment on Tuesday in Medan. The report focuses on the higher value-added supplier portion of the supply chain, known as intermediate electronic goods, as these suppliers capture the largest share of value-added. Case studies were conducted on the supply chains of smartphones, laptop PCs and LCD flat panel televisions. For example, the global electronics supply chain of the Apple iPhone begins with research and development, and design in the United States, high value components from suppliers in Japan and Korea, followed by final assembly in China. “The majority of intra-regional trade between APEC Asian economies is made up of supplier or intermediate electronic goods,” explained John Larkin, Chair of the APEC Committee on Trade and Investment. “This intra-regional trade in the electronics supply chain is one of the reasons the Asian region continues to grow despite slowdowns in the US and Europe.”

 

The report suggests that component suppliers are based in a small group of economies—Korea, the United States, Japan, Chinese Taipei. Developing economies, particularly Malaysia, Thailand, Mexico, and Viet Nam, then compete for a share of total supply chain value represented by assembly of parts and final products. China, historically a final assembly point, is now increasingly participating as a higher value-added supplier of component parts, the report found. “With the gap between the two sides narrowing, this provides the opportunity for other enterprising developing APEC economies to follow China’s lead,” said Dr. Akhmad Bayhaqi, Senior Analyst at the APEC Policy Support Unit which conducted the research. “Ultimately, economies in the world compete for high value-adding jobs in globally dispersed supply chains and upgrading workforce skills stands above all as the most common policy priority,” explained Dr. Bayhaqi. “Capturing higher value-added activity can help emerging economies avoid the middle income trap and slowing per capita growth,” added Dr. Bayhaqi.

 

To move up the supply value chain, the report recommends APEC economies nurture human capital through technical skills training and more flexible immigration policies. Developing greater research and development, and design capabilities will also help a region’s suppliers capture higher value-added activity. Other forms of valuable government support include access to financing, education for suppliers on trade regulation variations in the region, wider regional free trade agreements, regional intellectual property rights protection and a combination of localized financial incentives and advanced infrastructure to nurture the electronics industry cluster. APEC economies are also strongly advised to address key challenges that may reduce the competitiveness of certain suppliers or regions. Some of these challenges include shorter product life cycles, natural disasters and trade barriers. “Global Supply Chain Operation in the APEC Region: Case Study of the Electrical and Electronics Industry,” by the APEC Policy Support Unit, is available for download at this link.

From http://www.apec.org/ 07/05/2013

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EUROPE: Commission Announces �13.7 Million Boost to Cross-Border Digital Public Services

 

Following the successful collaboration between EU Member States, industry, national administrations, academia, the private sector and local communities on a series of projects to make living, working, travelling, studying and doing business across borders easier, the European Commission is making a �13.7 million investment to further develop cross-border digital public services. The new "e-SENS" project (Electronic Simple European Networked Services) will help develop digital public services which make it easier for companies to do business in their own Member State and elsewhere in the EU -including setting up a company, fulfilling legal requirements and taking part in public tenders. It will also link up national digital services for citizens who visit a different Member State on holiday, or for work or study.

From https://ec.europa.eu/ 08/14/2013

 

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Estonians Spend Less On-Line

 

The share of e-commerce of all retail trade is on average less than half in Estonia than it is in Europe, reports Postimees. While in 2010, the turnover of e-commerce formed an average of 3.5 percent of total retail trade turnover in Europe, in Estonia the indicator was just 1.5 percent. In the e-commerce flagship UK, the indicator was 7.9 percent. E-commerce turnover grows in almost all of Europe every year, but the indicator changes slowly and, in Estonia, the result is still around 1.5 percent in 2013. Even the state is worried about the poor indicators of e-commerce. The State Chancellery last year ordered a study ‘Using e-business and e-commerce in Estonia and the possibilities of expanding the usage,’ which indicated that 86 percent of Estonians have bought goods or services from e-channels, but mostly they buy services. “It is likely that a large part of the consumers of services who responded are people who pay their electricity and gas bills online and buy tickets,” said e-commerce union CEO Merle Kangur. Kangur estimates that Estonia is behind Europe in regards to buying from local e-stores, while people order lots of goods from abroad. The problem with Estonian e-stores is credibility, which is low because of fraudsters who operate in the market. “Since e-commerce is a simple business, with low entrance costs, there are very many of them [fraudsters] there,” said Kangur. “They communicate to clients till the money transfer is done and then disappear, don’t answer letters or calls, the Consumer Protection Board cannot catch them either.” From the start of July this year, the Tax and Customs Board designated special officials to work on e-commerce.

From http://www.baltictimes.com/ 08/08/2013

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Poland Has 55.5 Million Mobile Phone Subscriptions

 

There were 55.5 million users or subscribers of mobile telephone services in Poland as of the end of June this year, statistics office GUS stated. This number grew by 2.2 percent compared to the end of December. Out of the total number, 54 percent comes from prepaid services. In the same period, the number of fixed-line telephone connections in Poland decreased by 5 percent and amounted to 5.8 million at the end of June. GUS also said that the sales of telecommunications services in the first half of 2013 grew by 4 percent year-on-year.

From http://www.wbj.pl/ 07/24/2013

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British PM Slams Internet Companies

 

Google and other Internet firms are helping to supply illegal images of child abuse to "sick and malevolent" people, the British prime minister said Monday. David Cameron accused the company of making money out of circulating pictures and videos of children being sexually abused. He warned Google, Bing and Yahoo that they faced being forced by law to ban Internet searches for illegal images if they refused to do so voluntarily.

From http://www.montrealgazette.com/ 07/23/2013

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NORTH AMERICA: U.S. - Commerce Seeks Unified Customer Management System

 

The Commerce Department is considering purchasing a single, cloud-based customer relations management system that it can use across its 12 agencies, solicitation documents show. The unified system would replace a hodgepodge of existing software tools that manage and track Commerce agencies’ marketing campaigns, surveys and Web and social media communications with citizens, according to the documents posted in May. The existing systems are a mix of commercial products, custom-built systems and software-as-a-service options, meaning the systems are managed and maintained by external contractors. A departmentwide system will help Commerce operate more efficiently and save money through economies of scale, the department said. The move was also prompted by White House mandates to ramp up shared services within departments and agencies and to move as much government computing as possible to computer clouds, which can store information and systems more cheaply than on-site data centers. The solicitation document did not include an estimate of likely savings from the unified system. The document was a request for information, which means the government is surveying possible vendors and hasn’t committed to buying anything. If the department does issue a request for quotation, work will likely begin on the project in 2014, Commerce said. The winning system will serve roughly 6,000 Commerce employees who must be able to access it through computers, smartphones and tablets, the department said. The system may be placed inside a public or hybrid cloud, which means it will have slightly looser security requirements and share cloud space with private sector systems, according to a question-and-answer document attached to the RFI. The proposed system will face challenges, including “multiple ‘stovepipe’ systems that require [Commerce] staff to access and manually organize relevant information from several different systems when interacting with customers,” the department said.

From http://www.nextgov.com/ 06/10/2013

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Giants Knocking at the CEE E-Business Doors

 

The entry of Google or Amazon to the e-commerce market in CEE has been brought up on many occasions, but the business does not seem to take the matter seriously. The bill for turning your eyes away from the global trends and restraining from action will be very high – Mateusz Gordon, Gemius expert in e-commerce, sums up. Within the next 5-10 years the CEE online commerce sector will be undergoing changes leading towards greater concentration and globalization. Apart from such companies as Apple, Google, eBay or Amazon – stocking heavily in e-commerce – the industry’s potential has also been noticed by mighty investment funds that contribute to the emergence of yet other giants by supporting consolidation. An example illustrating this phenomenon is Zalando – an online store in the portfolio of Internet Rockets, a fund quickly gaining ground on the CEE market. There are a number of its clones operating around the world. Even if they differ among each other in their geographic catchment or  range of offer, they still are based on the same business model, copied from market to market. And so, in Asia it is known as Lazada, in Africa – Zando and Jumia, in Brasil as Dafiti, and in the Middle East as Namshi; the latter recently injected with 13m investment dollars by the fund.

 

Arrival of Google and Amazon is a question of time

The CEE e-commerce will also evolve in response to the upcoming expansion of Google, now launching Google Shopping in new countries and doing so in a more subtle manner than Amazon: it monetizes its e-market presence by affiliating the buyer with the seller. The aforementioned presence is, however, no longer an exclusively virtual one. By acquiring logistics companies, Google has begun introducing same-day delivery service. Thus, as a direct competitor for e-stores and price comparison websites, it becomes a real threat to e-commerce investors in CEE. The introduction of Google Shopping on the CEE market will be a blow most painful to price comparison sites, which following the example of e-stores, have quite recently broadened their offer with the “add to cart” functionality, hence allowing the customer to strike a transaction directly on their site. Consequently, they took over a significant competency of smaller online shops. This is how a pyramid of competencies and concentrating the market around large entities is being built. Interestingly, most of them have Google Analytics scripts embedded in them, and their data belongs to Google – according to the regulations. One could not wish for a more comfortable situation on the eve of the Mountain View giant expansion. 

 

Another area where Google invests is the tourist industry. In some countries, special applications provided by the corporation offer search services concerning flights and hotels. There is little doubt that the currently scattered booking market will become far more concentrated. Especially that most of the traffic on these websites is generated via the Google search engine. Amazon’s entry to the CEE market is only a matter of time. Whether it arrives is not the right question to ask anymore. Allegro, the local player, did manage to fight off one eBay assault on the internet auctioning market, but will the dispersed e-store segment repel? Quite improbable in the light of the fact that a considerable number of Poles already shop in the largest e-bookstore of the globe. According to Megapanel PBI/Gemius data, Amazon is one of the ten e-shops scoring best in audience rankings with 4 per cent of Polish internet users visiting the site.

 

Consolidation will help defend against expansion of giants

What strategy is to be taken, then? Can you protect CEE e-business against global competition? There are at least several solutions at hand. First off, you cannot forget it is narrow specialization that counts: expert assistance and wide range of choice will serve as added value for customers. Clients searching online for goods by very specific criteria, e.g. shoes or cosmetics, are more willing to buy them in a dedicated shoe or cosmetics store, respectively, rather than in one of these massive malls offering a wide choice of merchandise from all product categories. You could also bet on uniqueness. Moving away from mass sale is a way to offer customers the types of goods that are hard to copy. There is much truth in the common phrase saying that only those entrepreneurs who do not sell barcoded products will avoid being trod over by Amazon. This surely pertains to handicraft, art and design. Another way is to join forces in business and pursue a common goal, which should be fostering brand awareness, so as to increase the competitiveness of offer against foreign corporations. It might be worthwhile to promptly get down to building barriers where the giants have not taken over yet; when they do come it will already be too late to unite.

 

It may seem that consolidation of local businesses equals sharing confidential trade information. This argument is often put forward by owners of e-commerce companies whenever the is subject of joining forces is brought up. But do they plan to consolidate with Google? Rarely do entrepreneurs realise that the global giant, developing competitive services on the European market, already has the key data about their business activity. It may hence be most beneficial to refer to research tools that facilitate aggregation of data on website traffic and transaction data, as well as their comparative analysis while keeping the secrecy of performance details against competition. Such solution, offered by an independent research entity, and not the potential client, may limit the influence of world giants, who may briskly shift from a role of a tool provider to a competitor, as it is happening now on the western markets. Creating a standard for the e-commerce market, which could be a point of reference for the entire sector, is the only future. Will this mechanism prove effective? This may be best illustrated on the example of the advertising industry. Creating a standard currency for measuring the online market was a great boost to the development of that sector.

 

Nothing is worse in business than idleness

An interesting move, in the view of the giants’ arrival onto the Polish market, was made by Merlin.pl: it was acquired by Czerwona Torebka, a company owned in 70 per cent by Mariusz Świtalski, who is one of the most affluent Poles, a creator of retail brands such as Biedronka or Żabka. With this merger, Merlin will be developing a network of collection points. At present, there are seven of them, but by the end of this year there are going to be as many as thirty five in total. It would appear that their natural location will be the shopping centres built by Czerwona Torebka, but the rumour has it that Merlin will not restrain to these venues only. The investor says such points could come in thousands, ultimately. This sets a barrier hard to cross for small shops, but also for global competition. So the path chosen by Czerwona Torebka is most intriguing. Ideas on how to resist the giants are plenty. Whether they end up in failure or succeed we shall soon see. For the time being, the shops that are taking action deserve a honorable mention, as it is idleness that is the worst attitude to take in business. Unfortunately, I constantly hear shop owners saying: “We’ve heard about Google or Amazon entering the CEE e-commerce market for so long, but their plans are always postponed". Strategic thinking needs a wider perspective. Turning one’s eyes away from global trends and restraining from any reaction will bring a painful failure.

From http://www.i-policy.org/ 06/22/2013

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The New Hot Commodities Market - The Cloud

 

Have some spare computing capacity in your data center, aka the “cloud”? Why not make some scratch by selling it on the open market? Or, if you’re so inclined, you could trade derivatives of cloud computing. In place of mortgage-backed securities, perhaps the world’s banks can pour their savings into another abstract financial instrument that depends on the reliability of Amazon’s web services. What could possibly go wrong? This is the promise of a new exchange for cloud computing capacity, called Cloud Exchange AG, which will launch early next year. It’s a joint venture of Deutsche B?rse, which runs the Frankfurt stock exchange, and software development firm Zimory. Trading computing capacity isn’t as simple as trading, say, wheat. The system implemented by the two firms will allow buyers to specify the location of servers, the precise vendor (e.g. Amazon, IBM, Rackspace), security measures and transfer speed, among other things.

From http://www.nextgov.com/ 07/03/2013

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Border Protection Agency Considers E-Commerce

 

The Customs and Border Protection Agency is considering contracting for an “online storefront” that its offices could use to order information technology products, according to documents posted Tuesday. The proposed storefront would be hosted and operated by an outside vendor but built to the agency’s specifications, according to the request for information. The interface should include a list of managers who can approve specific purchases, the RFI said. The storefront should be up and running within 90 days and may be expanded to include non-IT items in the future, according to the RFI. It should offer offices “the ability to view and compare information technology products in various categories, place and fulfill orders against established IT product contracts or approved commercial catalogs, make payment via government purchase card or other approved method and track deliveries,” the notice said.

From http://www.nextgov.com/ 07/05/2013

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CHINA: E-commerce Is Just the Business for the World's Future

 

With a click of the mouse, a transaction can be completed. That's the power of e-commerce.So, there is no wonder e-commerce companies are a significant part of the second China International Fair for Trade in Services, which opened on Tuesday.The five-day event, at the China National Convention Center in Beijing, serves as a high-end platform for e-commerce companies to showcase their latest developments and applications to visitors across the world, organizers and officials said.Sun Yao, deputy director of the Beijing Municipal Commission of Commerce, said more than 1,300 industry specialists, experts, commerce authorities and corporate representatives had applied to attend the upcoming event.The participants include a number of high-tech giants including eBay, the Intel China Research Center and JD.com, he said.The fair's attraction to e-commerce companies can be also seen by the increasing number of new faces.

 

Lin Ya, vice-president of the Beijing Electronic Commerce Association, said more than 30 percent of the e-commerce companies are participating at the fair for the first time.Even some companies that had not focused on e-commerce will display their progress in developing e-commerce business in recent years, Lin said."This shows that e-commerce has become a broad trend and will help create a better business environment for China's e-commerce industry," he said.About 30 million yuan ($4.88 million) worth of contracts were signed last year, according to Lin.He said that e-commerce deals signed at the fair will surpass those of last year.Forums will be held at the fair to discuss topics including e-commerce applications for traditional companies, mobile e-commerce and the e-commerce ecosystem.The Ministry of Commerce will release and explain policies related to the industry.Another highlight of the event will be displays of latest technology to show how e-commerce is changing people's lives.

 

Among them, the Internet of Things, or the intelligent logistics system based on the Internet, will be in focus.For instance, JD.com will showcase its new logistics project model, called Asia No 1, and invite visitors to experience the mobile client and 24-hour self-service goods pick-up machines. Oloey.com, which mainly focuses on community services, will display its public platform based on WeChat, a popular mobile communication system in China.Nie Linhai, deputy inspector of the electric commerce and information department of the Ministry of Commerce, said China's e-commerce industry has witnessed explosive growth in recent years.Sales in the industry were 1.5 trillion yuan in 2006, but the number rose to 8 trillion yuan in 2012, with an annual increase of more than 30 percent, he said.However, he also admitted that the industry is still in its initial stages and the uneven regional development is a major problem. The coastal areas have developed faster than Central and West China."We hope to accelerate the e-commerce development in those areas that have lagged behind through this event, by sharing resources and strengthening communication," he said.

From http://www.news.cn/ 05/29/2013

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New Battle for 4G Equipment Market Share

 

China Mobile Ltd has officially launched its largest tender ever for the construction of its fourth generation (4G) network in China, igniting a new battle among telecom gear makers for market share.On June 21, China Mobile, the world's largest telecom operator by subscribers, posted an online tender saying it plans to purchase equipment for 207,000 4G base stations.That purchase means the number of China Mobile's 4G base stations is likely to catch up with that of its 3G base stations soon.China Mobile is using the domestic Time Division-Long Term Evolution technology for its next-generation mobile network.Unlike its 3G tenders, China Mobile said it will not accept agent bidders or those who make all critical equipment on an original equipment manufacturing basis.

 

The Chinese telecom operator's capital spending will jump 49 percent year-on-year to 190.2 billion yuan ($30.5 billion) in 2013. More than half of the company's network expenditure, or 42 billion yuan, will go on 4G projects this year.Foreign and domestic telecoms equipment vendors have shown strong interest in China Mobile's 4G network deployment.Yuan Xin, president of Alcatel-Lucent China, said he is very optimistic about achieving a satisfactory result in the third quarter, when China Mobile announces the final bidding results."TD-LTE business will be the core foundation for Alcatel Lucent's future development," Yuan said at a Shanghai news conference on Monday. China's 4G industry is about to take off, since the market environment for LTE development has matured, he said. "Based on our solid technology and 4G experience in and out of China, we are confident of performing well," he added.

 

Alcatel-Lucent had the largest share, or 14.5 percent, among foreign telecom gear makers during China Mobile's first round of 4G tenders last year, according to research firm IHS iSuppli.The company is the major telecom equipment supplier for Verizon Communications Inc's 4G network, which covers about 200 million subscribers in the United States."We even dream of introducing TD-LTE technology to the US market, which follows the trend that carriers worldwide want to make the best use of spectrum resources," he said.Because foreign telecom equipment vendors achieved less than a 30 percent market share in total during the first round bidding of China Mobile's TD-LTE tender, they seemed more anxious to improve their positions by grabbing bigger shares this time.

 

"We are not satisfied with the results Ericsson achieved in China Mobile's first-round 4G bidding last year," said Mats H. Olsson, senior vice-president of Ericsson Asia-Pacific, during the 2013 Mobile World Congress held in Spain in February."In the past Ericsson paid a lot of attention to countries including the United States, Japan and South Korea and mainly focused on the deployment of FDD-LTE networks. Now we have turned our sights on China and TD-LTE technology," Olsson said.However, analysts argued that domestic rivals still hold advantages over foreign players. Chen Peng, analyst with China Merchants Securities Co Ltd, said he expected Huawei Technologies Co Ltd and ZTE Corp to gain more than half of the share in China Mobile's 4G bidding.

From http://www.news.cn/ 06/25/2013

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China's Telecom Firms Reveal 4G Strategies

 

China's three telecom operators have laid out their strategies on the development of fourth-generation, or 4G, mobile networks, as the official issuance of 4G licenses is expected to happen soon.China Mobile Ltd - the world's biggest telecom operator by subscribers - has always been an aggressive promoter of the domestic Time Division-Long Term Evolution, or TD-LTE, 4G technology.Xi Guohua, its chairman, briefed the press on the company's latest progress on TD-LTE network deployment at Shanghai's Mobile Asia Expo on Wednesday.Xi said that China Mobile has built more than 22,000 4G base stations in 15 Chinese cities, but that it plans to set up 200,000 base stations in 100 cities by the year-end.

 

However, the other two smaller Chinese telecom operators - China Unicom (Hong Kong) Ltd and China Telecom Corp Ltd - have expressed their willingness to adopt the Frequency Division Duplex-Long Term Evolution, or FDD-LTE, technology, or at least to build a converged network under both standards.TD-LTE and FDD-LTE are the two major 4G international standards, but the latter has gained more popularity across the globe and has stronger industry support.Lu Yimin, general manager of China Unicom, said the company is conducting tests for 4G wireless networks with mixed technologies. It is the first time that China Unicom has admitted that it is actively preparing to launch 4G services.However, Lu added that because the Chinese government has not yet awarded the 4G licenses, China Unicom's final strategy is still "uncertain."

 

Lu also made the remarks at Shanghai's Mobile Asia Expo.Last weekend, Wang Xiaochu, China Telecom's chairman, confirmed that the company is stepping up efforts for its LTE network trials."It's inevitable (for China Telecom) to adopt a converged network, since the spectrum is at the core of every carrier's resources," Wang said.Even though Chinese authorities have not said exactly when they plan to issue the 4G licenses, industry experts expect the licenses to be awarded shortly.He Shiyou, executive vice-president of ZTE, expressed an optimistic view on TD-LTE's prospects in China."I think that all the three Chinese telecom carriers will get TD-LTE 4G licenses because the rich TD-LTE spectrum resources in China allow the government to do so," he said.Shang Bing, vice-minister of the Ministry of Industry and Information Technology, said the development of the TD-LTE technology has entered a fast-track phase.

 

"The Chinese government will firmly support TD-LTE industry development, and help create a favorable policy and market environment," he said on Wednesday.The moves by the three Chinese carriers will help to further back the development of 4G technology globally, said Anne Bouverot, director-general of the GSM Association, an industry alliance of mobile operators and related companies."In general, what matters is not to have the absolutely best technology, but that everybody agrees to deploy it. That's where you get the economy of scale, and get the equipment for networks and handsets to improve each time there is a new release," she said.Analysts have said that LTE 4G technology will usher in a society much more connected and convenient for people.Jin Lee, senior managing director at Accenture's mobility department in South Korea, said that LTE will provide speeds about 50 percent higher than current Wi-Fi networks."Once consumers get to taste that speed, they will never go back," Lee said.

From http://www.news.cn/ 06/27/2013

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Alipay Fund Sees Over 2.5 Million Users

 

Alipay's online fund - Tianhong Zenglibao - now has more than 2.5 million registered users despite the fund still faces potential regulatory hurdles.The users have transferred more than 6.6 billion yuan (US$1.1 billion) into the market fund which may help them earn a return from investments made by the mutual fund.Hanggzhou-based Alipay, China's largest third party payment platform, said in a statement yesterday that so far up to 1.6 million payments for online orders on Taobao have been made from the mutual fund accounts held by Alipay users.The China Securities Depository and Clearing Co Ltd said 44.2 million domestic investors have opened mutual fund accounts by the end of May.

From http://www.news.cn/ 07/02/2013

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Firms Put Most Cash into Online Businesses

 

China's venture capital and private equity firms quickened their investment pace in June, with the Internet sector getting the most investments and the energy and mineral industry grabbing a total of US$3.9 billion in funding.There were also more withdrawals by the VC/PE firms last month, according to a report by the Zero2IPO Research Center.In June 50 investment deals were sealed by the VC/PE firms, up 47.1 percent from May, the report said, adding that 38 of the deals were worth US$4.5 billion.The investment amount soared 465.1 percent from a month earlier due to a mega injection of US$3.9 billion in PetroChina United Pipelines Co Ltd, the Beijing-based information provider said.The real estate sector attracted US$250 million in funds while US$109 million went into the agriculture and farming sector.With 13 companies getting the funds, the Internet industry received the most PE/VC investments. The telecommunication industry was second with nine investments, and machine manufacturing and the media industry attracted four investments each.The number of withdrawals rose from nine in May to 16 in June, the report said.

From http://www.news.cn/ 07/02/2013

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China to Float 40 Bln Yuan in E-savings Bonds

 

Two batches of electronic savings bonds worth up to 40 billion yuan (6.47 billion U.S. dollars) will be issued by China's Ministry of Finance (MOF), it was announced Wednesday.The two batches will be the fifth and sixth issuance of such bonds this year, according to a ministry statement.The fifth batch is worth 24 billion yuan and carries a term of three years with a fixed annual interest rate of 5 percent. The sixth issuance of five-year bonds is worth 16 billion yuan at a fixed annual interest rate of 5.41 percent, the MOF said.The bonds will be issued from July 10 to 19. Interest will be calculated from July 10 and paid annually, the statement said.The bonds will be available to individual investors at counters of the Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank, Bank of Communications and China Guangfa Bank, it said.Electronic savings bonds are considered more convenient than other types, as interest can be paid directly into the investor's account.

From http://www.news.cn/ 07/03/2013

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Global Online Shopping Benefits Chinese Manufacturers

 

With just a few clicks on a shopping website, a Nigerian girl buys her favorite wig, to be delivered to her home several days later from China.That was a scene shown Sunday by Chinese national broadcaster CCTV.An African girl buying Chinese products on the Internet is, by no means, an isolated case. In fact, cross-border online shopping has become quite a frenzy in recent years.Despite that, though, online sales of Chinese-made goods in foreign markets are still a new phenomenon and represent a strategic opportunity for China's giant manufacturing sector.If the popularity of global online shopping continues to grow, it would provide a vital channel for China to sell more of its products to the rest of the world. In the long run, it may even reshape the face of global trade.Overseas consumers can save a lot of money by purchasing quality goods from China via the Internet because the products are generally cheaper than their counterparts from elsewhere in the world.

 

This comparative advantage has made Chinese goods popular among online shoppers in Russia, Brazil, America and Europe. Chinese-made commodities such as clothes, suitcases, mobile phones and shoes are among the best-selling items.In the larger picture, the trend may also help modify the unfair distribution of profits in global trade.China has been the world's largest exporter since 2009. However, it receives only a small portion of the profits generated by goods that are domestically produced but sold through retailers in developed economies.The situation may be corrected, though, if online shopping continues to prosper across the globe and the made-in-China label can be brought directly to individual consumers.Global online shopping, however, is still in its infancy and its future is closely tied to the development of online payment mechanisms, cross-border deliveries and tax issues.It is safe to say, meanwhile, that online shopping is a rising wave sweeping the globe. Online shopping boasts unprecedented vitality and its significant role for Chinese-made goods should not be underestimated.

From http://www.news.cn/ 07/16/2013

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Buying Online Becoming a Global Craze

 

The United States is the biggest online buyer of Chinese goods with China set to sell more than $10 billion of products through the Internet in the top five global markets, a report showed on Wednesday."As online shopping becomes increasingly popular in both emerging and developed markets, merchants in China are poised to embrace rapid business growth in the next five years," said PayPal, publisher of the report.US Internet users will spend nearly 50 billion yuan ($8 billion) on purchasing goods made in China this year, making the country the top spender on Chinese goods, according to the report.Other top buyers include the United Kingdom (expected to spend 7.4 billion yuan on Chinese products this year) and Australia, which it is anticipated will spend 5.2 billion yuan.Investors and the nation's Internet giants are fully aware of the increasing demand for Chinese goods on the Web.

 

Last month, LightInTheBox Holding Ltd, a Beijing-based online retailer targeting international buyers, raised $78.9 million after an initial public offering in New York. In the meantime, Tencent Holdings Ltd and Alibaba Group Holding Ltd are hurriedly mapping out cross-border payment services for Chinese retailers.China's cross-border online shopping sales are on track to hit 144 billion yuan by 2018, more than double this year's amount, PayPal estimated.The nation is the world's third-largest exporter in the cross-border online shopping sector, after the US and the United Kingdom.Data from the China E-commerce Research Center showed turnover of cross-border online trade increased more than 25 percent year-on-year in 2012. The market size will continue to enjoy double-digit growth this year despite the gross domestic product growth of China slowing down, said the center.Clothes, shoes and accessories are among the most popular items for overseas buyers.

 

Global shoppers will spend $12.5 billion on these products, said PayPal after interviewing more than 5,000 buyers."Despite the world suffering from a massive economic slowdown, online shoppers' enthusiasm for foreign goods continues to surge over the years," said Patrick Foo, head of cross-border trade at PayPal China.Demand for made-in-China products from emerging markets will also witness rapid expansion in the coming years, he added.Brazil, the fifth-biggest buyer, is expected to spend 1.8 billion yuan this year. It will be spending 11.4 billion yuan on Chinese goods five years later, said the report.However, doing business with buyers outside China is not a way to earn easy money, the report warned.Language barriers, cultural differences and transaction security remain the top obstacles for Chinese e-commerce vendors.

 

Chinese vendors need to carefully study the target market before tapping into it because every country's online shopping market is different from another, said Foo."In the UK, people are used to booking flight tickets on the Web while Brazilians are used to buying computers online," he added.The report also showed the mobile cross-border e-commerce sector is outgrowing the overall market in size, another big trend that merchants in China don't want to miss out on.Transactions on mobile devices will reach $51 billion globally in 2018 while the amount may not exceed $20 billion this year, said the report.

From http://www.news.cn/ 07/25/2013

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Alibaba, E-concierge, Soon at Your Service

 

Chinese e-commerce giant Alibaba Group Holding Ltd plans to boost its presence in China's online market, and is adding services to ease consumers' daily lives, from ordering food to booking movie tickets.The company expects the new business area to become a major revenue source in the future.Online shopping has become a new way of life for many Chinese consumers, said Zhang Jianfeng, vice-president of Alibaba Group. And the company has realized that customers are not satisfied with merely buying items on Internet."Gradually, consumers are developing a strong demand for daily life services, in fields like catering, entertainment and travel," Zhang said at a Beijing news conference on Thursday.Taobao Life, a platform owned by Alibaba that provides such services, has been receiving unprecedented attention from Alibaba's management since the beginning of the year.

 

In March, Alibaba's chairman Jack Ma said that "amazing" things will happen if everyday activities are combined with mobile Internet services.Ma compared the growing importance of e-commerce in people's lives to "the rising sun at 5 or 6 am", and Alibaba expressed its ambition to develop the new business to reach a scale similar to its booming Taobao Marketplace.If so, investors who are eyeing Alibaba's possible initial public offering will find another bright spot for the company's future profitability, analysts said.Alibaba is said to be planning to include its e-commerce platforms - Taobao Mall, Taobao Marketplace and eTao - into the planned IPO package. Last year, Taobao Mall and Taobao Marketplace posted about 1 trillion yuan ($163 billion) in total transaction value.Zhang revealed that the Taobao Life platform has three strategic business sectors.

 

One is Taobao Diandian, a mobile application launched in July that helps customers order food.More than 100 restaurants in Beijing, Shanghai and Hangzhou have opened services on Diandian.Meanwhile, Taobao Movie is the nation's biggest mobile platform to buy film tickets. It allows clients in more than 100 Chinese cities to select seats from about 800 theaters, Zhang said.The company also set up a platform on Taobao Life, known as Offer, which provides people with classifieds in areas such as apartment rentals and housekeeping services.Song Yang, e-commerce senior analyst with the Beijing-based research firm Analysys International, said that there's a promising future for companies able to successfully combine people's everyday needs with the Internet-based services."There are no official statistics about the size of the market, but this is the future of e-commerce. Because the services are all about making people's everyday life better and easier, " Song said.

From http://www.news.cn/ 07/26/2013

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China Boosts Information Consumption

 

Authorities are aiming to support the consumption of information products and services and make the sector a new engine for boosting domestic demand and driving economic growth. By the end of 2015, the consumption of information products and services is expected to grow at an annual pace of at least 20 percent to reach 3.2 trillion yuan (518 billion U.S. dollars), according to a guideline released by the State Council, China's cabinet, on Wednesday."As China's personal consumption is upgrading and the country is undergoing the processes of industrialization, informatization, urbanization and agricultural modernization, information consumption has a sound foundation and tremendous potential," the guideline says.

 

"Boosting information consumption can invigorate domestic demand and act as a new growth point for the economy, as well as upgrade the service industry, promote economic restructuring and improve people's lives," it says. The guideline highlights innovation and the power of market forces as ways to promote rapid and healthy information consumption. The value of industries that are supported by information consumption is expected to increase by 1.2 trillion yuan by the end of 2015, according to the guideline. Internet-based consumption should grow by at least 30 percent annually to 2.4 trillion yuan, according to the guideline. According to the data published by the Ministry of Industry and Information Technology (MIIT), China's e-commerce sector raked in 4.98 trillion yuan in revenue in the first half of this year, up 45.3 percent year on year.

 

Consumption of information products and services jumped 20.7 percent year on year to 2.07 trillion yuan, while the output of smartphones surged 120 percent to 214 million units. With China's economy posting a prolonged slowdown in the past two years, the government has resolved to boost domestic demand to rebalance its outdated growth model that is overly reliant on investment and exports. But the rebalancing drive remains an arduous task. In the first half, consumption constituted 45.2 percent of GDP growth, compared with 53.9 percent from investment, according to the National Bureau of Statistics. The guideline also outlines the major tasks for promoting information consumption. To upgrade telecommunications infrastructure, the government will release 4G mobile communications licenses later this year. By the end of this year, the government will also push the integration of telecommunications, Internet and broadcasting networks into one complete system covering the entire nation.

From http://www.news.cn/ 08/14/2013

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JAPAN: Thin Surveillance of Online Drug Sales

 

Despite the government’s plan to allow online sales of almost all nonprescription drugs, none of the prefectural governments have any staff exclusively engaged in monitoring illegal transactions on the Internet, according to a survey by The Yomiuri Shimbun. There is no sufficient surveillance mechanism in place for online drug sales, which are presently allowed for low-risk nonprescription drugs, such as vitamins and intestinal drugs. The Health, Labor and Welfare Ministry plans to set rules for online drug sales in autumn. One of the biggest challenges in this task is likely to be how to establish an effective surveillance mechanism. Nonprescription drugs are grouped into three categories in accordance with the level of possible health risks they pose. Category 3 drugs--those posing the lowest risk--have been officially cleared for online sales since June 2009. They are monitored by prefectural governments, which have the authority to grant licenses for drug sales. In addition to whether business operators are properly registered, prefectural governments are supposed to check if unapproved or fake drugs are being sold online. They are also supposed to monitor Internet auctions to see if unlicensed dealers are selling drugs.

 

However, all the prefectural governments told The Yomiuri Shimbun they have no staff engaged solely in Net monitoring. The Kyoto prefectural government has a better system than most, assigning a former police officer on its staff to watch for fake medical products. But most others are giving the task to employees who are also engaged in cracking down on quasi-legal “herbs” and illegal drugs. Aichi, Niigata, Hiroshima and some other prefectures said these employees just respond to complaints they receive over online drug sales. Aomori and Ibaraki prefectures said they have no personnel dealing with online monitoring. The Tokyo metropolitan government has five employees assigned to monitor online drug sales, but they are busy with on-the-spot investigations of unlicensed sales agents and other tasks unrelated to Net monitoring. “In addition to checking registered business operators, we have to check for illegal dealers popping up in the market,” said Toshihisa Noguchi, director of the metropolitan government’s Pharmaceutical Affairs Section. “It’s logistically difficult to respond perfectly [to online drug sales].”

 

When the scope of online drug sales expands, about 75 items from high-risk Category 1, such as stomach medicine and hair growth formula, and all of the about 8,290 items in Category 2, including cold medicine, will be eligible for sale online. Although their burden in monitoring drug sales will certainly be heavier, Hokkaido, Yamagata, Gunma, Oita and other prefectures said they cannot increase their staff due to financial constraints. The health ministry is considering requiring online retailers to list pharmacists’ names and their registration numbers on their sites, which means more items for the prefectural governments to handle. Akita and Chiba prefectures said the central government should provide the prefectural governments with information on effective monitoring. Kagawa, Ehime and Saga prefectures said monitoring should be handled by the central government, as that would be much more effective than the current system.

From http://the-japan-news.com/ 06/30/2013

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Backlash Occurs in Japan over Sales of Train E-Ticket Records

 

A privacy debate has erupted in Japan over a new service from a major rail operator that sells private e-ticket records as marketing data. This week East Japan Railway (JR East), the country's largest rail company, has begun offering for sale the anonymized histories of millions of its passengers. The data is gleaned from its Suica train pass system, which is Japan's most popular with 43 million users, roughly equivalent to a third of the national population. JR East and Hitachi, which will handle the technical aspects of the service, announced it last week via a terse news release that initially drew little attention. But this is the first time Suica information has been sold to third parties, and the news was soon highlighted by prominent bloggers, triggering a discussion that has now spread to Twitter and other online forums. "Even if there is a proper way to use this (data), it must be done with the approval of society," wrote Hiromitsu Takagi, a professor and prominent commentator on data privacy, on his Twitter account. Some were less reserved, with many calling the new service "revolting." "Personally, rather than being revolted, I just don't have confidence in the ability of JR East and Hitachi to manage the data," wrote another commentator.

 

The Japanese debate is unfolding as the rest of the world reacts to revelations aboutsurveillance programs of the U.S. National Security Agency. The tale of former NSA contractor Edward Snowden, who released details of the surveillance, has been closely followed by the media in Japan, where many are hesitant to publicize their private details online. JR East's service provides details for passengers that use specific stations, such as their sex, the date and time they used the service, and the amount they spent. The company and Hitachi are adamant that no laws are being broken, and JR East says the Suica user contract gives it rights to the passenger data. "There is no way to determine the identity of specific individuals from the data, so we feel there is no privacy issue," said Takashi Yamaguchi, a JR East spokesman. Hitachi is marketing the service as an example of its prowess at handling "Big Data" a foreign buzzword for using powerful servers to crunch through large amounts of information that has recently caught on in Japan. The cheapest price for the service is $50,000, which provides passenger data on ten stations for a year. New data is added to the system monthly.

 

"This is statistical data," said Hisahiro Sakai, a spokesman for Hitachi. "We will aim to sell it to station tenants, or companies that are thinking of starting businesses in stations, as well as real estate companies and advertisers that want information about specific stations." JR East was already facing criticism over a newly installed entrance at a busy station in the eastern part of Tokyo. The gates at the "nonowa" entrance only work with Suica or compatible touch cards, so travelers with traditional tickets or passes must take another route."No one without an IC Card gets in?" asked the Asahi Shimbun, one of Japan's largest newspapers, in the headline of an article that said many locals consider the entrance to be a form of discrimination.Another train organization was forced to change its policies after an embarrassing leak last year. An employee of Tokyo Metro, which runs the city's subway system, disclosed the "Pasmo" train pass history of a female passenger, forcing the company to cancel a service that allowed users to view their histories online.

 

Suica, launched in 2001, uses NFC technology developed by Sony. Initially offered as train passes that had to be periodically recharged, the technology is now built into credit cards, mobile phones, and even USB readers that can be plugged into PCs for home shopping. Payment can now be made in many convenient stores and restaurants, as well as taxi cabs and vending machines. In March, the most popular regional electronic train pass systems in use throughout Japan signed agreements so that they could all be used interchangeably. The data sold by JR East currently covers only users of its own Suica system. JR East is the largest of Japan's seven overland railway companies, formed when a nationwide rail system run by the government was broken up in 1987. JR East's domain covers about half of Japan's main island, including the crowded Tokyo capital and surrounding metropolis. It runs everything from daily commuters to the bullet trains that operate on its territory, all of which are compatible with Suica.

From http://www.pcworld.com 07/05/2013

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SOUTH KOREA: IT Exports, Trade Surplus Set Record Highs in May

 

Government data shows South Korea's export volume and trade surplus in information technology hit all-time highs last month. The Trade, Industry and Energy Ministry says IT exports in May are tentatively estimated at 15-point-one billion dollars and the IT trade surplus is projected at eight-point-27 billion dollars. The figures are 17 and 23-point-six percent up year-on-year, respectively. The rise is attributed to solid performance of Korean IT staples in the global market including smartphones, semiconductors and flat screen televisions.

From http://world.kbs.co.kr 06/10/2013

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South Korea's KT to Spend $2.65B Upgrading Network, Creating Jobs

 

KT Corporation said it will spend 3 trillion won (US$2.65 billion) to upgrade its communications network, and create 25,000 jobs over the next five years. According to Yonhap News on Tuesday, the spending is approximately half of the 6 trillion won (US$5.3 billion) spent last year by the nation's three mobile carriers, including SK Telecom and LG Uplus, for their installation of the long-term evolution (LTE) networks. The project will be funded by proceeds from sales of KT assets, the South Korean telco said. The telco added it will also beef up its presnce in Southeast Asia and South American markets. In April, the mobile carrier had announced plans to hire 1,000 retirees as IT service-related teachers to focus on educating youths over the next three years as part of its corporate social responsibility (CSR) efforts. It also said in January it will set up a 150 billion won (US$132 million) fund by 2017 to help smaller firms, and create 1,800 jobs every year.

From http://www.zdnet.com 06/11/2013

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Korea Tops Global Smartphone Penetration in 2012

 

Korea has the highest level of smartphone ownership in the world, an American market research group said. Korea ranked top in world smartphone penetration last year by recording 67.6 percent, the U.S.-based Strategy Analytics reported on June 25. This means 67 people out of 100 people used smartphones last year, showing a higher than 70 percent increase from 2008 when Korea recorded 0.9 percent smartphone ownership. Korea’s smartphone user rate is four times higher than that of the average global rate of smartphone ownership which recorded 14.8 percent in the report. Norway ranked second with 55 percent, followed by Japan and the United States which recorded 39.9 percent and 39.8 percent, respectively, ranking third and fourth. China recorded 19.3 percent. The rapid increase of smartphone users is attributed to the “early adapter” taste of Korean consumers, and Korean companies’’ advancements in producing state-of-the-art smartphones with high-definition displays, speedy operation technology, and savvy marketing strategies. 

From http://www.korea.net 07/02/2013

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S. Korea Banks to Segment Network, Establish Data Backup

 

South Korea's financial regulator will require banks to build a two-pronged network system, and pushing to develop a backup center for data storage, to avert cyberattacks. The Financial Services Commission (FSC) said on Thursday it plans to have large banks separate their network systems into two partitions with one for internal use and the other for external use by next year, Yonhap News Agency reported. Under the new measures, banks must split their main operating system first in the next 12 months before gradually splitting the network system at headquarters and branches, which is likely to take a few more years, the FSC explained. The costs for splitting this network system will be approximately 1 to 4 billion won (US$889,878-US$3,559,512), and may vary depending on each bank's size. The FSC is also pushing to establish a consolidated backup center for data storage, the FSC said. Even though there is already a secondary place for banks' data retrieval in the event of a cyberattack or natural disaster, this will be a third rescue center for emergency data recovery, it added. The backup center will most likely be set up as an underground bunker far away from South Korea's capital Seoul for security purposes, the regulator said. The move comes as efforts to ensure a safe online network system are one of the top priorities for South Korean finacial firms, after some Web sites including Shinhan Bank were hacked by an unknown malware in late-March this year. The FSS, and its supervisory agency Financial Services Commission (FSC) had said they wereassessing network systems of financial institutions and will introduce measures to strengthen security in April. Last week the regulator instructed local financial firms to disclose details in the event of a security breach, including the reason it happened, as part of efforts to beef up network security. Just on Tuesday, a McAfee report said the March cyberattacks which hit banks and news agencies were part of a long term espionage campaign, dubbed "Operation Troy", aimed at stealing military and government data.

From http://www.zdnet.com 07/11/2013

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SK Telecom Recognized as World's First Provider of LTE-A Service

 

South Korean mobile carrier SK Telecom has been recognized as the world's first provider to commercialize a network that runs twice as fast as long-term evolution (LTE) technology. The Global Mobile Suppliers Association said in a report on LTE service that SK was the only provider of LTE-Advanced service among 16 mobile carriers in 12 countries. 

From http://world.kbs.co.kr 07/18/2013

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Korea’s Online Procurement Service Shared with Mongolia

 

International demand has been on the rise for Korea's online procurement system. Earlier this month on August 6, some 20 Mongolian government officials paid a seven-day visit to Korea, with delegations including Chief B. Enkhjargal of Mongolia’s Government Procurement Department and members of the Economy Ministry and procurement organization. The visitors participated in the Public Procurement Cooperation Meeting hosted by Korea's Public Procurement Service for the first time to share Korea’s procurement system experience with foreign government officials. Mongolia adopted Korea's system back in 2011, and in the following year established an organization specialized in procurement. This year's cooperation meeting has been organized upon the request of Mongolia where Korea shared information ranging from operation of online systems, purchase of goods, construction contracts, and management of products to reporting of international trends. “This year’s meeting will contribute to Mongolia’s development of human resources as well as institutional capability,” said Min Hyung-jong, administrator of the Public Procurement Service. 

From http://www.korea.net 08/19/2013

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MALAYSIA: App Offering Consumer Info Launched

 

The Ministry of Domestic Trade, Cooperatives and Consumerism launched a smartphone application to give Malaysian residents information about consumer trends and standards. The app, called ‘myKPDNKK’, offers six services to citizens. For example, users can lodge complaints against businesses in Malaysia with the consumer’s tribunal through the app, or give positive reviews to businesses. Students can use the app to check the status of their 1Malaysia discount card (called KADS1M), or access information on courses, admission status, and examination results at the Co-operative College of Malaysia. Business people can check the status of their franchise applications, and get information on government standards for various items, such as toys, helmets, and vehicle tyres. The app also offers a ‘Pricewatch’ service to allow users to check prices of controlled items in the market. myKPDNKK is currently only available for Android-based smartphones, but versions for BlackBerry, Apple, and Windows phones will be available later.

From http://www.futuregov.asia/ 07/03/2013

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THAILAND: Stock Exchange Deployed Data Management Software

 

The Stock Exchange of Thailand (SET) has deployed a new software to enhance its management of unprecedented data growth. In partnership with CommVault Simpana, the software implementation is expected to manage back-up, recovery, searching and archiving of data, after the SET has experienced unprecedented data growth over the recent years. With the new software supplied by CommVault, the SET will be empowered with the effective management of new, virtualised business support applications, and more effective management of growing unstructured data content for compliance and business analysis purpose. CommVault is expected to deliver innovation in the data archiving mechanism which is compatible with virtualised and cloud infrastructures, and more effective backing-up VMware environements, said Thirapun Sanpakit, Senior Vice President Group Head of IT Operations at the Stock Exchange of Thailand.

 

The software will consolidate all management process into a single console of user interface for backup and archived data, resulting in the reducing of response time to business requests.  “The Stock Exchange of Thailand is a pivotal bourse, not only in Asean but also globally, and our goal is to constantly upgrade our service to clients,” Thirapun said. “The inclusion of CommVault’s Simpana software as part of our IT infrastructure enables the organisation to do this, enhancing the performance of the stock exchange operations and ensuring that data storage compliance regulations are met. He also added that the software will ensure that the SET can maximise opportunities for its clients and partners, allowing the use of raw data such as trading transactions and analysis of price feeds, to provide insights in terms of investment behaviour and surveillance. This will help support the SET’s business strategy. The SET is the juristic entity set up under the Securities and Exchange Commission.

From http://www.futuregov.asia/ 06/17/2013

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Thailand Launches Three Software Services on G-Cloud

 

Ministry of ICT, Electronic Government Agency (EGA), and Software Industry Promotion Agency (SIPA) today launched three software services on G-cloud under Government Software as a Service (G-SaaS) initiative. Three software services that are now available for the public agencies to use are Saraban as a Service (e-Correspondence Management System —e-CMS), SMS as a Service, and Conference as a Service, EGA President and CEO Dr Sak Segkhoonthod said. The EGA worked closely with local software developers supervised by the SIPA to create software for the government to use under the same direction and standard to promote cross platform interconnection as well as to foster paperless operation. According to Dr Segkhoonthod, the government agencies will be able to try out these software free of charge for the first year. “If they want to continue using the system, the charge will be under Pay Per Use scheme.”

 

For the e-CMS, the EGA is open for different software developers to offer the e-CMS as long as their services comply with the standards set by the SIPA and the EGA. “The different software providers need to comply with our standards to ensure that all agencies that use their services can interoperate with one another despite using different e-CMS software,” he said. The SMS as a Service will enable agencies to send SMS via a web portal for internal and external contact. Conference as a Service is a virtual conference system to facilitate long-distant meeting. The EGA is now under piloting period for the additional of eight software systems which are expected to be introduced by the end of the year. The eight systems include, Office on Cloud, Personal Storage, Government Website as a Service, Premium Conference as a Service, SMART Interactive Voice Response, Streaming as a Service, Antivirus (Client Security for Government Information Network), and Private Instant Messaging, Dr Segkhoonthod added.

From http://www.futuregov.asia/ 06/19/2013

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ICT Industry to Enjoy 33% Profit Growth This Year, Asia Plus Says

 

The information and communications technology (ICT) industry this year is expected to post 33-per-cent growth in net profit and 23-per-cent growth next year, given higher revenue amid declining operating costs, according to Asia Plus Securities. Asia Plus senior analyst Kawee Manitsupavong made the remark at a seminar yesterday. Political activism could pose a risk for the sector as it might affect consumers' purchasing power. But he believes that the government will continue moving forward with ICT projects as they are fundamental infrastructure. The risk from legal disputes between the state telecom concession owners and the private concession holders are expected to decline as these contracts approach their expiry dates. The concessions of TrueMove and Digital Phone Co under CAT Telecom will end on September 15, while Advanced Info Service's contract with TOT will expire in 2015 and that of Total Access Communication (DTAC) under CAT in 2018.

 

Adisak Sukumvitaya, chief executive officer of major handset retailer Jaymart, said the company had maintained its targets for revenue and net-profit growth of 30-40 per cent this year from net profit of Bt340 million last year. The company has yet to feel the impact from the expected economic decline in the second half and its sales have continued to grow. Petter Furberg, DTAC's chief finance officer, said the company had maintained its revenue target for this year at single-digit growth, despite a possible price war in the second half.  DTAC has adjusted its capital-expenditure budget this year to Bt14.5 billion from the previous Bt12.5 billion but the total capex budget for the next three years is maintained at Bt34 billion. The adjustment is in line with the plan to cover 50 per cent of the population with its third-generation network before the end of this year, up from the previous plan of 30 per cent. In the second quarter's guidance, it maintained high-single-digit revenue growth. Subsidiary DTAC TriNet is one of the three holders of 3G licences for the 2.1-gigahertz spectrum granted by the National Broadcasting and Telecommunications Commission last December.

From http://www.nationmultimedia.com/ 08/06/2013

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VIETNAM: Government Bans Four Kinds of E-Commerce Activities in Effort to Prevent Fraud

 

The Government has specified four groups of activities banned in e-commerce under Decree 52/2013/ND-CP issued on May 16, which applies to traders and organisations and individuals engaged in e-commerce activities on Vietnamese territory. As listed in the first group, activities banned in e-commerce include operating a network for marketing e-commerce services in which each member must make an initial deposit for buying a service and receive a commission, prize or an economic benefit from recruiting a new member; taking advantage of e-commerce for trading in counterfeit goods or goods and services infringing upon intellectual property rights; and trading in goods or providing services in the list of those banned from trading or provision. The second group includes violations of regulations on information in e-commerce websites such as using false registration information or failing to comply with regulations on forms and modes of posting registration information on e-commerce websites, etc. The third group consists of violations of regulations on transactions on e-commerce websites, including deceiving customers on these websites and faking information of other traders, organisations and individuals to join e-commerce activities.

 

The last group covers stealing, using, disclosing, transferring or selling business intelligence on other traders, organisations and individuals and individual consumer information which are provided through e-commerce activities without their consents, unless otherwise provided by law. The Decree also specifies two forms of operations for e-commerce websites. An e-commercewebsite for sale is a website set up by traders, organisations and individuals for trade promotion, sale of goods or provision of services directly to their customers.  E-commerce service provision websites are those set up by traders or organisations to create an environment for other traders, organisations and individuals to conduct commercial activities, including e-commerce trading floors, online auction websites, online sales promotion websites and other websites as specified by the Ministry of Industry and Trade. This Decree will take effect on July 1, and replace Decree 57/2006/ND-CP of June 9, 2006.

From http://vietnamnews.vn/ 05/29/2013

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Vietnam State Telco to Deploy Cloud Computing

 

Vietnam Mobile Telecom Services Company — state owned telco under Vietnam Posts and Telecommunications — will deploy mobile computing platform to expand into new markets, enhancing its capabilities, and improving productivity. A collaborative agreement was signed between the VMS and IBM last week to adopt an end-to-end mobile solution via cloud computing, especially for VMS MobiFone subscribers. MobiFone is the VMS commercial brand for mobile phone services. The new platform will allow the VMS to launch new value-added services such as advertising and promotional campaign, building an effective cloud ecosystem, and providing Mobile Platform as a Service, Infrastructure as a Service, and Software as a Service to its partners and enterprise customers. “VMS is the first organisation in Vietnam to deploy an end-to-end mobile on cloud infrastructure based on IBM technology, and VMSII is privileged to be selected to pioneer this solution,” said Nguyen Bao Long, deputy director of VMSII — VMS subsidiary that will be in charge of the project with IBM.

 

This collaborative agreement is within the framework of the VMS’s five-year IT development strategy aimed at becoming the strongest and most trusted counterpart of concerned parties in IT field in Vietnam and other countries. “This strategic investment will help us sustain our leading position in telecommunication services in Vietnam. We will leverage the new mobile cloud infrastructure to streamline management of employees’ personal devices, quickly deliver value-added services and promotions to our customers and improve customer satisfaction,” he added. Apart from implementing hardware and backup infrastructure, the VMS will migrate its computing platform to the cloud, transforming its business processes. As a result of this project, the VMS will be able to foster mobile environment within the organisation as well as for management and internal activities. The VMS planned to develop mobile applications to connect its field staff across the Southern Vietnam. Founded 20 years ago, VMS is a major telecommunication provider in Vietnam under the brand of MobiFone. It currently offers mobile phone services to over 40 million subscribers. The VMS has 5.5 million 3G subscribers accounted for 43 per cent of total 3G subscriber population, making it the country’s largest 3G service provider.

From http://www.futuregov.asia/ 06/06/2013

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INDIA: TRAI Issues “The Telecom Commercial Communications Customer Preference Regulations, 2013”

 

TRAI released the “The Telecom Commercial Communications Customer Preference (Twelfth Amendment) Regulations, 2013”, prescribing further measures to tighten the framework for controlling the menace of Unsolicited Commercial Communications (UCC). TRAI has taken a series of measures in the recent past for curbing the menace of UCC. It issued “The Telecom Commercial Communications Customer Preference Regulations, 2010” on 1st December 2010, which came into force from 27th September 2011. Subsequently, for addressing the operational issues and for tightening the regulatory framework, a number of amendments have been issued to the principal regulations besides issue of a number of directions. The 2013 Regulations, has been issued to further tighten the regulatory framework, especially relating to commercial communication from subscribers indulging in telemarketing activities, deliberately masquerading themselves, without registering as a telemarketer with TRAI.

 

These subscribers indulge in such activities without paying promotional SMS charge or any other charges (or deposits) as may be payable by registered telemarketers. They also circumvent the procedures for telemarketing by registered telemarketers. Such subscribers indulge in sending unsolicited commercial communications to even customers registered in NCPR. The presently available complaint redressal system will be available to settle the grievance of the subscriber whose connection is disconnected.

From http://egov.eletsonline.com 05/27/2013

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Government Allows 100 Percent FDI in Telecom

 

The Government of India  allowed 100 percent Foreign Direct Investment (FDI) in the telecom sector. The decision was taken at a meeting of senior Cabinet ministers with Prime Minister Manmohan Singh. Though FDI in telecom services will be raised to 100 per cent, only up to 49 per cent could come via the automatic route. Beyond that, permission of FIPB will have to be sought. Also decided at the meeting was that FDI cap for private insurers would be raised to 49 percent but that would need Parliament’s approval. The FDI limit for credit information firms was raised from 49 percent to 74 per cent. Besides these, the ministers eased FDI procedures for seven other sectors. But they stopped a little short of accepting all recommendations of the Arvind Mayaram committee, including those to raise FDI cap for news & media (current affairs) to 49 per cent from 26 per cent. After the meeting, Commerce Minister Anand Sharma said a Cabinet note on Tuesday’s recommendations would soon be prepared.

From http://egov.eletsonline.com 07/17/2013

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EPFO Starts Registration of Digital Signature of Employers

 

Employees’ Provident Fund Organisation (EPFO) has started registering digital signatures of employers, a prerequisite for providing the facility of online transfers of PF accounts on changing jobs. EPFO has directed its over 120 field offices to depute a nodal officer to facilitate the registration of digital signatures of firms. The facility of uploading digital signatures will be available on the Online Transfer Claim Portal through the EPFO Web site, www.epfindia.gov.in. According to EPFO, the success of online transfer of PF accounts would depend on how many employers register their digital signatures, which are essential to authenticate transfer claims. EPFO is likely to start the online PF transfer claim facility by the end of next month. With this, EPF subscribers would be able to apply online to transfer their accounts through their new employers. The revised transfer claim form can be presented after verification by the present employer or the previous employer. Previously, the form could be submitted only after verification by the present employer. EPFO has set up a central clearance house to enable subscribers to apply online for PF withdrawal and transfer claim settlements. EPFO expects 1.2 crore claims in 2013-14, including around 13 lakh PF transfer claims. It plans online settlement of about 10 lakh transfer claims of tech-savy applicants from industries such as IT this fiscal.

From http://egov.eletsonline.com 07/29/2013

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Vodafone and ICICI Launches M-PESA Money Transfer in Bihar and Jharkhand

 

Vodafone India in association with ICICI bank has started the unique money transfer and payment service “M-Pesa” in Bihar and Jharkhand where banking network and financial penetration is in rural areas. M-Pesa’ service launched in December last year is available across 32 districts and 250 tehsils in Bihar at present. The innovative use of mobile technology makes it possible for customers to enjoy a fast, simple and secure way to transfer money and make payments. Using their M-Pesa account, customers can at their convenience avail facilities of deposit and withdraw cash from designated outlets, transfer money to any mobile phone in the country, make payment to recharge mobile, clear utility bills and for DTH service subscription and shop at select shops among others. The service is available across Bihar through over 2800 specially trained authorised agents.

From http://egov.eletsonline.com 08/07/2013

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Online Payment to JSY Beneficiary’s Account

 

Online JSY payments directly into the beneficiary’s bank account has been rolled out in 43  pilot districts w.e.f. 1.1.2013 and in 78 additional districts from 1.7.2013. List of 121 districts where online JSY payments has been rolled-out during Phase-I and Phase-II is at Annexure-1. No time frame has been fixed. Mother and Child Tracking System (MCTS) has been introduced by Ministry of Health and Family Welfare, Government of India in December 2009 and has already been rolled-out in all the States/UTs. During 2013-14, more than 5.7 million pregnant women and 3.4 million children have been registered on MCTS portal (status as on 31.07.2013). State/UT-wise number of mothers and children registered on MCTS portal is at Annexure-2.

From http://egov.eletsonline.com 08/21/2013

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SRI LANKA: Telecom Licensed to Operate Fibre-Optic Backbone

 

Sri Lanka Telecom, the island's sole wireline operator which also has mobile and video services, said it had been formally licensed to operate a national backbone with its fibre-optic network. Other operators are also given access to the National Backbone Network (NBN) "SLT’s network is ready with the necessary flexibility, capacity and capability to respond to the demands of customers, including supporting the additional demands of other telecommunication service providers in line with the government’s vision," group chief executive Lalith De Silva said in a statement. "Our comprehensive fibre rollout provides the basis for the NBN to provide coverage, capacity and capability that allows for the increased demand." SLT said its fibre optic transmission network now covers most parts of the island, including rural areas and the North and the East which emerged from a war only in 2009 allowing broadband penetration to the far corners of the island. SLT said it planned to cover all the 329 divisional secretariats and 24 districts in the country with high speed broadband connectivity over the NBN, within the next five years. "We have worked closely with SLT for the implementation of the NBN in order to fulfil the national objective of facilitating high speed broadband over the NBN," director general of the Telecommunications Regulatory Authority of Sri Lanka, Anusha Pelpita was quoted as saying in the statement after handing over the backbone license to the firm. SLT has revenues of over 56 billion rupees a year and 49.5 percent state-owned. Telecommunication Holdings N.V. of Netherlands, a unit of Malaysia's UT group owns a 44.98 percent stake.

From http://www.lankabusinessonline.com 06/04/2013

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Sri Lanka E-Commerce to Grow Exponentially If Paypal Liberalized IT Industry

 

June 10, 2013 (LBO) - Sri Lanka's small and medium enterprises could use e-commerce "to grow exponentially," software and outsourcing chamber official said welcoming plans by authorities to liberalize Paypal inward payments. Central Bank Governor Nivard Cabraal said last month, that the regulator was "seriously" looking at liberalizing Paypal inward remittances, which had been blocked in Sri Lanka. Lack of Paypal inward remittance facilities had been holding back thousands of Sri Lankan freelancers from participating in outsourced work and kept the island out of a global 'crowd-souring' wave where work is distributed and start ups raise funds. "We welcome the statement by Governor Cabraal on steps to liberalize inward payments through Paypal," Imran Furkhan, director general of the Sri Lanka Association of Software and Service Companies (SLASSCOM), told LBO in a emailed response. "E-commerce with its low investment in brick and mortar type infrastructure represents a unique opportunity for our SME sector to grow exponentially with little investment and leveraging on existing internet architecture and physical delivery systems.

 

"E-commerce provides an opportunity for even a small Sri Lankan company to tap global consumers with a compelling product/service proposition. "One of the key obstacles to e commerce based in Sri Lanka taking off has been the bar on receiving inward remittances via Paypal, a respected, cost-effective global remittance and payments system to the merchant's bank account in Sri Lanka." Many software developers and small time freelancers who had not been able to do outsourcing work due to lack of Paypal also heaped praise on Governor Cabraal responding to a story published on LBO "Great stuff Chief hope to see it up and running soon," wrote one reader. "This is great news for the people who work on foreign websites like fiverr, odesk, freelancer," said another reader, also warning about possible scam sites. Tourists also increasingly use Paypal instead of credit cards. The lack of Paypal inpayments had been a problem for small inbound star-ups. "Very good for Sri Lankan people who does e-Commerce business, specially travel trade," wrote Ruwan, another reader.

 

Furkhan said Sri Lankan start-up could also raise venture capital through crowd-sourcing if Paypal is liberalized. "For example since its launch in 2009, Kickstarter one of the most popular crowd-sourcing sites has seen more than 4.2 million people pledge over $643 million, funding more than 42,000 creative projects,while letting those with the project idea keep 100% of ownership with them if they wished and also providing valuable peer endorsement," he said. "These projects then get the attention of large and more established institutional funders. "The SME Sector is the backbone of the economic development of any country and such initiatives by the CBSL is crucial to developing the country in a sustainable manner. "Hence its now up to the officials at the CBSL to implement the laudable initiative of their Governor."

From http://www.lankabusinessonline.com 06/10/2013

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Special Mobile Service to Issue Ids in Northern Province

 

The government collaborating with election monitoring groups will hold a special mobile service to issue identification documents to voters in the Northern province. The mobile service will issue National Identity Cards, Birth Certificates and other identification documents to civilians who don't possess them. The special mobile service will commence in Kilinochchi today (09) and continue until July 11. It will be held in Sankadapuram Shopping Complex on July 9, at the Karachchi Divisional Secretariat on July 10 and at the Vaddakatchchi Divisional Secretariat on July 11. The service is jointly organized by the Department of Registration of Persons, Campaign for Free and Fair Elections (CaFFE) and the Centre for Human Rights and Research.

From http://www.priu.gov.lk 07/09/2013

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Govt to Conduct Census of Businesses and Services

 

The Department of Census and Statistics has planned to conduct an economic census to cover the business and service sectors for the year 2013/2014. The Department will conduct an economic census as national censuses do not cover the business and service sectors. Business and Service sectors play a leading role in the national economy at present. The 14th national census of population and housing was carried out last year. According to the normal procedure agricultural and industrial census will be conducted on the next two years. However, these censuses do not cover the business and service sectors. The economic census will be carried out in four stages. At the first stage all estates in the island will be listed at the Grama Seva Divisional level. The Department of Census and Statistics has requested the estate owners and superintendents to provide relevant details to the grama niladharies in this regard.

From http://www.priu.gov.lk 07/11/2013

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AZERBAIJAN: E-Commerce Market Exceeds $1.1 Mln This Year

 

The electronic commerce market amounted to 901,100 manats (over $1.14 million) in Azerbaijan in January-May 2013, the State Statistics Committee reported on June 12.  Some 93.6 percent of the total volume sold in the five-month period fell to foodstuffs.  Total retail sales in Azerbaijan increased 1.8 times compared to the same period of last year.  The retail sales amounted to 7.5 billion manats. Compared to the same period of 2012, the sale of consumer goods rose by 8.8 percent.  E-commerce growth is closely linked to information and communication technologies development.  2013 was declared the Year of ICT in Azerbaijan and to develop the domestic ICT sector, the ICT University was established under a presidential order in February.  Online payments in Azerbaijan became possible in early 2009. Five to six years are needed for online sales to develop fully in the country.  Currently, Azerbaijan is at the first phase of e-commerce implementation, with some products and services available online. In the future, the e-commerce sector will increase with online ticket and food ordering.  When consumers start ordering online products and service online, sellers will expand their offerings and improve the existing services, which will lead to a sizeable percentage of e-commerce volume in the country's economy.  E-commerce is an industry which concerns buying and selling of product or services online. The participants of e-commerce are legal entities and individuals engaged in e-commerce and buying goods and services.

From http://www.azernews.az/ 06/13/2013

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Azerbaijan’s Online Market Quadruples over Five Years

 

Azerbaijan's online market has quadrupled, with IT production tripling over the past five years, the Ministry of Communication and Information Technologies said.  According to the ministry, compared to 2008, the share of mobile sector dropped to 59.5% from 67.5%, while the share of the internet rose to 6.6% from 1.4% and the production share of information technologies increased to 2.7% from 1.4%.

From http://www.azernews.az/ 06/28/2013

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Azerbaijani Company Starts Digital Signature Issuance

 

The Goldenpay Company will soon begin to issue electronic digital signatures to the population, the company told Trend .In order to broaden the range of e-signature users, the company plans to provide additional benefits for the recipients, as well as to expand the e-service list as to where they can be used.The company plans to offer e-signature owners such services as ordering a credit without visiting the bank and remote opening of bank accounts.In addition, the users will be able to carry out the loading of SMART cards for water and gas.Currently, the number of certificates of electronic digital signatures issued by the Information and Computer Centre of the Ministry of Communications and Information Technologies of Azerbaijan stands at 15 million. The vast majority of issued electronic digital signatures accounts for government agencies.The main advantage of the digital signature is a complete transfer of business relations and communications to electronic format. An electronic signature is a certain sequence of symbols received through the transformation of the source document by special software.During the forwarding of the addition of a digital signature to the original document, the result of what the authorship and invariability of the information contained in the document is confirmed. In case of making any changes to the original document the electronic signature becomes invalid.Getting a digital signature allows someone to be confident in the authorship and content of the documents exchanged by an organisation on the Internet. Falsification of the electronic signature is impossible.Both the document signed with a digital signature and one signed by hand are recognised as equivalent.The cost of e-signatures granted to the public for one year is 14 manats, 22 manats for two years, and 30 manats for three years.

From http://www.azernews.az/ 07/04/2013

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Azerbaijan to Fight Tax Evasion in E-Commerce

 

The strategy of the taxation system development in 2013-2020 adopted by Azerbaijan's Ministry of Taxes provides for development of control measures in e-commerce, an article published in Vergiler (Taxes) newspaper on June 10 says.For this purpose it is envisioned to improve mechanisms of investigating tax evasion in e-commerce, create the "Electronic criminal case" concept, study economic reports about Azerbaijan released by international organizations, as well as develop relevant educational procedures in the tax authorities.Moreover, the strategy includes measures to regulate transfer prices, to promote non-cash payments and to improve the electronic audit system, as well as to minimize tax-related risks.

 

The activities outlined in the strategy will be financed with funds allocated by the Ministry of Taxes from the state budget, extra-budgetary funds and other sources.The electronic commerce market amounted to 901,100 manats (over $1.14 million) in Azerbaijan in January-May 2013, the State Statistics Committee said in June. 93.6 percent of the total volume of goods sold in the five-month period fell to foodstuffs.E-commerce growth is closely linked to information and communication technologies development. 2013 was declared the Year of ICT in Azerbaijan.Online payments became possible in Azerbaijan in early 2009. Five to six years are needed for online sales to develop fully in the country.Currently, Azerbaijan is at the first phase of e-commerce implementation, with some products and services available online. In the future, the e-commerce sector will increase with online ticket and food ordering.When consumers start ordering online products and services online, sellers will expand their offerings and improve the existing services, which will lead to a sizeable percentage of e-commerce volume in the country's economy.E-commerce is an industry which concerns buying and selling of products or services online. The participants of e-commerce are legal entities and individuals engaged in e-commerce and buying goods and services.

From http://www.azernews.az/ 07/12/2013

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Azerbaijan Gets Rise in E-Trade

 

Azerbaijan’s information and communication enterprises have provided AZN 707.1 mln communication service to the population, enterprises and organizations in the first half of 2013, up 7.5% from previous year.   According to calculations of State Statistical Committee 72.2% of services was related to the population and 76.1% of incomes came from non-state sector.   During the reporting period, AZN 1,308,200 non-food products and AZN 73,400 food products were sold to the purchasers through e-trade, up 68.5% or 2.1 times compared to a year earlier.

From http://en.apa.az/ 07/20/2013

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Azerbaijan Mobile Wallet Makes Debut

 

Azerbaijanis can now use mobile phones to withdraw cash and make transfers in the oil-rich republic  Azerbaijan card processing company AzeriCard has partnered with software firm OpenWay to create a mobile wallet that helps Azerbaijanis to withdraw cash from ATMs using a mobile phone and transfer money without using a bank card.  The service uses Way4 Cash By Code technology to generate a code on the mobile which can then be used by the customer to withdraw cash. AzeriCard says that 14 partner banks are using the service. The Cash by Code option was added to the menu of 1,300 ATMs in Azerbaijan, and works on iPhone, Android and BlackBerry smartphones as well as Java-enabled feature phones. AzeriCard supports MasterCard, Visa and American Express.  Azerbaijan has a mobile penetration rate of 108.6% and a population of 9.2 million, according to figures provided by the World Cellular Information Service. The country is also the centre of a strong oil industry, focused on the city of Baku, which historically provided as much as 80% of the former Soviet Union’s oil and nearly half of all world production. In recent years, the industry has continued to funnel wealth into the hands of at least some citizens; however, in 2008 only 17% of the population used financial services, with the remainder unbanked according to figures provided by the UN. 

 

AzeriCard has reported that 600 new users have been activating the mobile banking service each month. The customers are drawn mostly from – International Bank of Azerbaijan, AGBank, Bank Respublika, Bank Technique, Nikoil, Parabank, Turan, Amrahbank, ATA Bank, Silk Way bank, Bank of Azerbaijan, and Xalq bank. In total the company processes transactions for 29 banks in Azerbaijan and abroad.  “This money transfer scheme is not limited to ATMs and has much potential for other self-service channels,” said Anar Sultanov, managing director of AzeriCard. “Our clients can initiate Cash By Code operations on ATMs, and soon they will be able to do so via Internet banking”.  Despite the country’s progress towards adopting mobile payments technology, Azerbaijan’s government has received criticism from the EU in June, relating to the imprisonment of opposition leader Ilgar Mammadov, harassment of journalists such as Khadija Ismailova, and a general tend towards authoritarianism and suppression of human rights in the run up to the country’s scheduled October elections.

From http://www.bankingtech.com/ 08/08/2013

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Chip Production Expected in Azerbaijan

 

Unfolding of chip production is expected in Azerbaijan in 2014, the advanced technology research center of the Ministry of Communications and Information Technologies said on August 19. The center has held a tender and selected an equipment supplier for the production of chips. According to the center, the supplier is City Port Constructions company. A cooperation document will be signed with the company in the near future. The chips which are planned to be produced can be used in telephone handsets, LED (light-emitting diode) light sources, micro and nano-electronic devices, biological systems, in defense and other areas. Azerbaijan has taken strides in the ICT sector, posting 10.5 percent growth in the field in the first half of 2013 over the same period of 2012. In total, some 71.2 million manats have been invested in the domestic ICT sector. The country ranked eighth among 144 countries on the index of the government's ICT achievements, ninth on the index of the importance of ICT in the government's view for the future, and 20th on Internet availability in the World Economic Forum's Global Information Technology Report 2013.

From http://www.azernews.az/ 08/19/2013

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KAZAKHSTAN: To Host International E-Commerce Conference-Exhibition Event

 

The main topic at the upcoming international exhibition-conference ASTEX to be held in 2014 in Kazakhstan, will be the issue of current interest namely e-commerce, the ASTEX (Astana Smart Technologies Exhibition) organising committee told Trend. "In 2014, the ASTEX conference will once again gather eminent foreign speakers, including successful businessmen, the heads of international industrial organisations and analysts in Astana," the organising committee reported. Traditionally, leading industrial work and the latest smart technology will be on show at the exhibition with the participation of large Kazakh and world brands. ASTEX is being held within Astana economic forum. It is Kazakhstan's largest ICT event. The event which was held I this year, was dedicated to promoting ICT in various spheres of modern life. Around 42 reports were heard at the two-day event in four sessions - Smart Government, Smart Industry, Smart Business and Smart Life. Around 25 exponent companies participated at the exhibition. Over 2000 people took part at the whole event.

From http://en.trend.az/ 08/09/2013

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AUSTRALIA: VIC Launches New ICT Procurement Register

 

The State Government of Victoria revamped the process of procuring ICT services by launching a new eServices Register for the use of ICT suppliers and government departments. “The eServices Register will provide a simplified process for Victorian ICT companies bidding for government work, and allow the Victorian Government to make more informed purchasing decisions from a greater range of suppliers as well as monitor the range and scope of eServices engagements”, said Gordon Rich-Phillips, Technology Minister of Victoria. Suppliers must join the eServices Register to access the electronic market place and search and bid for available Victorian Government ICT projects. The entire procurement process will take place within the marketplace, from sending quotes to developing contracts. Suppliers and department heads will no longer need to use email for sending notifications, which can also be done through the Register. The online register replaces the eServices panel that the Victorian government has been using for ICT procurement. The new eServices register offers new tools and it easier for suppliers and government departments to use. For examples, the register offers business intelligence and key metrics to both purchasers and suppliers to allow better benchmarking of IT service procurement.

 

Suppliers will be able to identify possible partners through the register, giving small and medium companies the chance to participate in projects they could not handle on their own. The eServices Register meets the principles of the Victorian Government ICT Strategy which recommends the use of off-the-shelf commercial software by using the Ariba network, a cloud-based business commerce network. Suppliers that join the eServices Network will gain global exposure through this network. The use of the eServices Register will be mandatory for all inner budget departments and administrative offices.

From http://www.futuregov.asia 07/02/2013

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Australia Boosts Small Businesses with New E-resource Kit

 

The Australian government launched a new version of its highly popular E-resource kit for small businesses to allow small business owners and intending operators to access the key information and resources they need to start and grow their business at the Small Business Forum in Brisbane, Minister for Small Business Gary Gray confirmed in a statement on Wednesday. The Small Business Resource Kit is a USB flash drive containing useful information and resources designed to help small business owners and start-ups get down to business. It also includes information on legal issues, independent contractors, and key contact information for small businesses. Gary Gray said the flash drive had found its way to more than 40,000 small business owners since it was launched just over two years ago.

 

In addition, the Australian government also launched the new Building Success website which contains useful information and success stories about the impact of Australian Government programs designed to help small businesses. In April, the Chambers of Commerce from across Australia united for the first time to launch the pre-election "Small Business Too Big To Ignore" campaign. "The campaign was aimed at getting our political leaders to understand the role that small business plays in the health and well-being of every community, town, region and city across Australia," New South Wales (NSW) Business Chamber Chief Executive Stephen Cartwright said Wednesday in a statement.

From http://www.globaltimes.cn 07/24/2013

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ICT Research Receives Massive $42 Million Boost

 

Australia's ICT research is receiving a major shot in the arm ahead of the election, with the government today announcing an additional $42 million in funding. National Information and Communications Technology Australia (NICTA) will receive an additional $42 million in 2015-16 in an effort to support Australia’s digital economy and help continue Australia’s economic strength beyond the mining boom, according to the government. The Minister Assisting for the Digital Economy, Senator Kate Lundy, announced the additional $42 million in funding at a visit to the research centre’s headquarters in Sydney today. “NICTA is a world-class information and communication technology research and commercialisation facility. It connects research excellence to practical real life challenges faced by industry, government and society, driving efficiency and productivity growth,” she said. The Minister said the new funding brings the total Rudd Labor Government investment in NICTA to $130 million over the next three years, and funding for the contribution is already included in the Budget.

 

Technology is already a major issue with voters ahead of the 7 September election, with competing NBN plans from major parties a key point of difference, while the government has come under criticism over recent months for removing funding for higher education. “With over 580 researchers, technical and professional staff, 260 PhD students working across 30 research projects, training and commercialisation activities and partnerships with 17 universities, NICTA brings both scale and depth to Australia’s ICT research," the Senator said. “Investing in skills, innovation, and research is essential for Australia to remain productive and competitive and to ensure economic growth into the future. “This funding will enable NICTA to continue its world-class research, develop globally competitive ICT products, build innovative Australian ICT companies and continue its PhD program. It will also support Australian jobs by broadening the skills base.

 

“The Rudd Labor Government’s investment in NICTA is complemented by our investment in the National Broadband Network. Australia’s economic future lies in the application of technology that is enabled by the NBN’s fast, affordable and universal broadband. “Across every industry sector, including business, education, health, agriculture, and manufacturing, the NBN is essential infrastructure. “As the roll-out of the National Broadband Network continues, the benefits and opportunities from NICTA’s work will only increase,” Senator Lundy said. The Shadow Minister for the Digital Economy, Malcom Turnbul, has been contacted for comment. The news follows an announcement from NICTA last month that a team of between 15 and 20 computer scientists and engineers will work at the new NICTA laboratory at Monash University's Caulfield campus with the goal of enabling non-experts to use optimisation tools. Some of the research centre's major achievements since 2002 include the Bionic Eye, and a smart maintenance system which continuously monitors the Sydney Harbour Bridge’s structural integrity for any weaknesses.

From http://www.itwire.com 08/07/2013

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Australia to Improve Central Bill Payment Service

 

An independent review of Australia’s central bill payment system has made several recommendations to fortify the system provided by the Department of Human Services (DHS). Centrepay is a voluntary bill payment system for citizens receiving payments through Centrelink, the social security payments and services disbursement system. Payments amounting to around AU $2 billion were made via Centrepay during the last financial year. Minister for Human Services, Jan McLucas, said, “Centrepay alleviates some of the stress of budgeting by assisting people to manage their bills”. Through regular deductions from social security payments, almost 600,000 people use Centrepay to pay for rent, utilities, education, child care and medical services. The report suggests improving the operation of the Centrepay system in order to provide a more robust and reliable service in the future. Recognising the need to strengthen the service, DHS supports majority of the recommendations. DHS acknowledges the need to scrutinise the existing regulatory frameworks used to protect the financial wellbeing of Centrepay users and minimise additional regulatory burden on business. An advisory group chaired by a senior DHS official is to be set up to review the future direction. “I have asked the Department to establish an advisory group which will bring together the welfare, finance, business and consumer sectors to provide advice on the future direction and improvements to Centrepay”, informed the Minister.

From http://www.futuregov.asia 08/16/2013

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NEW ZEALAND: APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 

A new kind of international pact to ensure taxes and customs duties are collected on goods bought online is proposed in new research by Victoria University's New Zealand Institute for the Study of Competition and Regulation. Commissioned by Booksellers New Zealand, which has been battling falling local sales of books because of the onslaught of imported books which are ordered online and escape the 15 per cent rate of goods and services tax, the paper suggests the APEC trade grouping is a logical place to start working for such an agreement. The paper is attracting political and official interest because of the growing threat to the tax base caused by the global growth of online retailing. While it was "conceptually attractive" to get credit companies and banks to collect taxes and duties on goods crossing borders, it would be costly and impractical, the ISCR paper says.

 

"We believe the most promising long-term solution is the establishment of a multi-lateral agreement through APEC or other international organisations designed to encourage, rather than force, online firms to collect and remit sales taxes to the respective nations." The proposal got its first public airing at a seminar in Wellington yesterday. "We believe the establishment of such a system is feasible, given the worldwide nature of the problem," says ISCR, although it says the World Trade Organisation would be too large a body to try for such a deal, because of the difficulty of agreement from a very large number of nations. APEC is a 21-member association of Pacific Rim economies, including the US, Japan, China and Australia. While the institute concedes that leaves Europe and the UK out of the arrangement, it may be possible to involve the European Union as a bolt-on to such an initiative. The alternative is to let retailers suffer the inequity, in New Zealand, of overseas, online suppliers maintaining a 15 per cent price advantage over domestic retailers.

 

The report cites research showing New Zealanders bought about $3.2 billion online last year, with growth of 14.3 per cent and an annual total of perhaps $5.4 billion by 2016. However, it also concedes the proposal would not capture sales of non-physical products and services online, such e-books, downloaded music, or software downloads from offshore. That would have to be a second leg of such a multi-lateral push, ISCR suggests. However, it says it's time for governments to act, since "consumers are increasingly purchasing goods offshore for the primary reason of avoiding GST." If that loophole were removed, according to research cited by ISCR, there could be a drop in offshore, online sales of between 45 per cent and 60 per cent, offset by an estimated sales increase of 27 per cent for local, online retailers, who would automatically be accounting for GST. "Not only would government revenue rise, but domestic retailers would be revitalised, resulting in increased employment and higher company and higher PAYE tax revenues," the report says.

 

Such a multi-lateral approach would also see a significant streamlining in border control procedures, freeing up postal and customs agents from working out whether duty is payable on imported goods to detecting illegal or unwanted imports. The study suggests global online retailers would join the scheme because they would benefit from faster, lower cost deliveries. "The most promising method for attracting voluntary compliance is fast-tracked processing of goods coming through the border." However, there would need to be checks on retailers fraudulently charging customers for GST and not paying it. "We do not have an easy solution." The paper is also critical of current customs and GST thresholds, which are difficult to apply in practice. At present, goods attracting duties and tax of less than $60 are exempt from paying such taxes. However, because some goods have duties and others are duty-free, this means the threshold can range from $226 and $399. "We strongly recommend changing to a minimum value threshold," ISCR says.

From http://www.nzherald.co.nz 05/21/2013

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Govt Says It'll Look into Online Shopping Tax

 

Good news for New Zealand retailers now the Government has committed to look at taxing purchases made on overseas websites. Inland Revenue and Customs will work together to review whether GST can be levied on international purchases worth less than $400. A recent report found Kiwis have spent nearly $4 billion online in the past five years but more than a quarter of that is going offshore. Retailers Association spokesperson John Albertson says that is making hard work for local retailers who are facing taxes on all sales regardless of whether they're online or not. "It's often quoted that some New Zealand retailers aren't competitive, it's far cheaper to buy overseas, etc. "Well in some product categories that may well be true, but let's start from the same starting point where we're both paying GST." Albertson says this is a fast growing problem for local retailers and it's great to see something being done about it.

 

The Retailers Association says GST needs to be introduced on purchases made on overseas websites immediately, or more Kiwi retailers are going to suffer. Albertson says the Government's decision is a step in the right direction but the longer it takes to bring it into play, the bigger the problem will get. "If you're running a website in New Zealand, and selling online in New Zealand, you're paying GST. "It's not a matter of bricks and mortar versus online, it's actually within New Zealand versus outside of New Zealand."

From http://www.nzherald.co.nz 07/11/2013

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ICT Contributing 5 Per cent of New Zealand’s GDP: Report

 

The New Zealand ICT industry added 1630 new jobs in 2012 and now contributes 5 per cent to the country’s gross domestic product (GDP), according to a new government report. The ICT Report was released by Economic Development Minister Steven Joyce and ICT Minister Amy Adams this week. It found that half of all IT firms expanded in 2012 while a third undertook research and development. The average spend on R&D was NZ$1.1 million. Exports of computer and information services had a compound annual growth rate (CAGR) of 11 per cent during the period 2006-2012. “If this trend continues, New Zealand will become a net-exporter of computer services in the next few years,” read the report. Australia and North America were the major markets for NZ IT exports. However, the study noted that exporters were reporting finance and distance as barriers.

 

According to the report, 73,392 New Zealanders work in the ICT industry but a big issue for companies is attracting enough skilled graduates. Adams said the number of full time student places at degree level in New Zealand has grown by 22 per cent over the last two years while the number of degree graduates with IT specialities is predicted to increase from 1200 in 2011 to between 1600 and 1900 annually by 2014. “That sort of growth will need to continue in the years ahead,” she said in statement. “Digital technologies are revolutionising business in every area, and some outstanding New Zealand companies are leading the way.” The report also mentioned 60 specific initiatives the government is implementing under its business growth agenda to help ICT businesses and exporters expand internationally. These include improvements to business R&D grants, expanded co-funding and the roll out of ultra-fast broadband (UFB) to 75 per cent of New Zealanders by 2019.

From http://www.computerworld.co.nz 07/17/2013

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Global Study Highlights Growth of Digital Journalism Ahead of Online Media Awards

 

Study: The research highlighted the shift from print to online. A global survey of journalists has underlined the growth of online journalism, with 30 per cent of media desribing their offering as 'digital first' and more than half of journalists admitting they source stories from services like Twitter. The sixth Oriella Digital Journalism Study sampled the views of 550 journalists from 15 countries across Europe, Asia-Pacific and the Americas. The research revealed digital media was impacting publications' revenue models, with the number of respondents saying their outlet has a mobile app almost doubling over the past two years to 40 per cent, while the use of premium apps to monetise content has gone up by a third since last year. Journalists identified academics, technical experts and analysts as their most trusted sources, while their skepticism fell mainly on politicians, PR officers and marketers. A fifth of respondents said citizen journalism now carried as much credibility in their organisation as mainstream reporting, while social media was identified by 51 per cent as an acceptable tool for sourcing stories, as long as the individual source was pre-established as reliable. Robin Grainger, director, international at Brands2Life, said: "For all the technologcial change, the fundamental role of journalism remains the same - to gather evidence from sources, build narratives and then convey them. "The brands that achieve cut-through in the 'new normal for news' will be those that kep abreast of these changes. They will be the ones that integrate their storytelling - using conventional text, video, graphics and interactive content - as well as harnessing the social media profiles of their own people, and those of key influencers around them." He added: "The growing interest in 'digital first' reporting, video, real-time news, mobile content and citizen journalism all exemplify what we're calling the 'new normal for news'." The news organisations spearheading quality online news reporting will gather in the Emirates Stadium in London tonight for the Online Media Awards ceremony, featuring nominations for organisations including Channel 4 News and ITN, al-Jazeera, BBC News and The Financial Times.

From http://www.thedrum.com/ 06/12/2013

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AFRICA: Ghana - 459 Schools Get ICT Laboratories, Internet Access

 

The government has provided 459 schools and institutions with fully furnished and equipped Information Communication Technology (ITC) laboratories and Internet access. So far, 38 colleges of education, 37 national vocational training institutes, 26 technical institutes, 10 youth leadership training centres and 249 senior secondary schools have benefited from the government’s schools connectivity project. Other beneficiaries are 25 junior high schools, 49 nursing colleges and 25 community development vocational institutes. The Minister for Communications, Dr Edward Omane Boamah, made this known at the meet- the-press in Accra yesterday. The minister used the platform to announce the official launch of the ITU‘s Regional Development Forum (RDF) and the Africa Regional Preparatory Meeting (ARPM) for the World Telecommunication Development Conference (WTDC) scheduled for Accra, this year. The RDF will be held from October 1, 2013, while the ARPM will be held from October 2 to 4, 2013. With the country’s development in the ICT sector, the minister said the International Telecommunication Union (ITU) in 2011 listed Ghana as one of the top 10 most dynamic performing countries in Information Communication Technology (ICT) development.

 

Ghana is said to have improved its global ranking by four places and its ICT Development Index (IDI) increased from 1.81 to 2.23 whereas the average for Africa is 1.88. According to the minister, Ghana placed 117 in the world, and sixth among sub-Saharan African countries in ICT usage. The ITU is the global and specialised agency of the United Nations with a responsibility to regulate, standardise, co-ordinate and develop international telecommunications. Dr Boamah said the upcoming RDF would be used to deliberate on issues relating to trends in telecommunications and ICT in Africa, broadband policy and e-applications. The conference will also deliberate on cyber security, development of public-private partnership for improved capacity building in the ICT sector and the future of the information society. The ARPM, according to the minister, was in preparation towards the WTDC in 2014. He said the meeting would be used to assess the implementation of action plans of the WTDC.

 

Enumerating some of the successes in the ICT sector, the minister said the over-all submarine cable capacity of the country so far was 12.3 Terabit. According to him, in fulfillment of ITU commitments and that of the government to provide employment to persons with disability, the Akropong and Wa schools for the Blind have been selected as sites for the pilot phase of the disability connectivity project. Also, he said Community Information Centers (CICs) had been built as access points for ICT in the under-served areas, adding that currently 93 CICs were fully furnished and equipped to provide community Internet access and an avenue for low cost ICT training. According to the minister, the cost of bandwidth in Ghana had witnessed substantial reduction over the years from $10,000 per month of two megabits to $1,200 today of the same two megabits. The minister used the occasion to inaugurate an 11-member committee for the planning of the two conferences.

From http://www.ghana.gov.gh/ 08/03/2013

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EUROPE: Connected Continent? Three-Quarters Have No 4G Access!

 

As European holidaymakers head to the beach and mountains for their ritual summer holidays, new figures show virtually none of them will have 4G access when they arrive. Three out of every four people living in the EU can’t access 4G/LTE mobile connections in their hometowns, and virtually no rural area has 4G. In the United States over 90% of people have 4G access. Commission Vice President Neelie Kroes said: "I’m on the side of the citizens, the taxpayers, the voters, who just want their phones and tablets to work. It’s frustrating when my phone stops working in Brussels because we only have 3G. Millions share my frustration every day.”

From http://europa.eu/ 07/25/2013

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Europe Loves Wi-Fi: New Study Recommends More Spectrum Should Be Made Available

 

A new European Commission study has found that people are flocking to use Wi-Fi internet and the trend is set to continue. 71% of all EU wireless data traffic in 2012 was delivered to smartphones and tablets using Wi-Fi, possibly rising to 78% by 2016. The surprising results show how the cheaper cost to consumers of using Wi-Fi hotspots is changing behaviour, and the study recommends extra spectrum be made available across the EU to support this rising demand. European Commission Vice President Neelie Kroes said: “Wi-Fi is a huge success. It’s a win for everybody involved. I will make sure the European Commission helps to spread use of Wi-Fi through extra spectrum and lighter regulation.” While 3G/4G networks are essential for truly mobile activity, it is currently expensive to buy the spectrum rights needed to run these networks, consumers pay significant prices to use 3G/4G (for example when roaming), and the networks are already congested in many parts of Europe because of a lack of allocated spectrum. “Systems where you share your Wi-Fi network with others are a great example of how we can crowd-source a better internet for everyone. Everyone in Europe should be able to benefit from internet when they are away from home and work,” Neelie Kroes said. The combined use of Wi-Fi and other small cell infrastructures (which complement traditional macro cell mobile base stations) can relieve congestion on the 3G/4G networks by providing "backhaul" functionality outside those networks, while minimising costs to both network operators and users. Wider use of these technologies could allow operators to save tens of billions of euros as they go about upgrading networks to meet customer demand. Consumers would save money by using Wi-Fi instead of paying for mobile data when they are actually near a Wi-Fi hotspot. Small cells can also extend network coverage into hard to reach places, including inside large buildings.

From http://europa.eu/ 08/01/2013

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ESTONIA: Top 5 e-Services in 2013

 

For the fifth time, the Estonian Information System’s Authority organized a competition for best Estonian e-services. This year 77 projects participated in the competition, and winners were elected in five categories. The aim of the competition was to introduce innovative e-services and e-solutions, but also their customers and developers in the public, private and non-profit sectors. The winner of the competition will be participating in World Summit Award. Who were the winners?

 

1. TransferWise — Overall Best e-Service, Best e-Business Service

TransferWise is a money transfer service launched by Kristo Käärmann and Taavet Hinrikus. The service allows people to send money abroad at the lowest possible true cost, so they can avoid paying considerably big fees to banks for the transactions. In two years, TransferWise has grown to include 36 currency directions and has transferred more than 125 million British pounds of their customers’ money. But it’s not only customers they have attracted, but also very impressive investors. The latest investment round for TransferWise in the beginning of May included PayPal’s and Facebook’s investor Peter Thiel’s Valar Ventures, and the startup received an endorsement by Richard Branson in April. TransferWise’s future plans include expanding their currency coverage and working on mobile solutions in the near future. They are definitely a service to keep an eye on.

 

2. GoSwift — Best e-Government Service

GoSwift – an online reservation system for border crossing – is setting a new standard for border crossing, not only in Estonia but also the whole region. Lithuania is planning to start using the GoSwift system starting in June 2013. GoSwift has been operating the border queues of vehicles at the Estonian-Russian border for almost two years. The GoSwift electronic border queue system has also been successfully implemented in the direction of Russia to Estonia. The GoSwift electronic border queue system was developed in Estonia in 2011 at the request of the Ministry of the Interior. During development, GoSwift cooperated closely with the Association of Estonian International Road Carriers.

 

3. Ennemuistne — Best e-Culture Service

Ennemuistne is a free online game inspired by Estonian folklore that can be used as an entertaining addition to the national high-school curriculum. It is a fun and interactive way for teenagers to learn about ancient times in Estonia and to enrich the knowledge gained from school lessons. The game is still in the development phase, but the creators aim to improve it through feedback from actual players. This way, they’re seeking to better respond to expectations for a game that is educational and still fun to play. Ennemuistne is developed by the videogames company Frostnova, and development started in 2011.

 

4. TipTheAuthors — Best e-Entertainment Service

TipTheAuthors is a platform for selling films online. The idea was first formed at the beginning of 2012 during Garage48 – an Estonian-born startup event where ideas are turned into working services or prototypes within a time limit of 48 hours. The platform aims to provide an easy way of legally buying films online and thus counter the issue of piracy. Hence their slogan — “movie downloads for honest people”. According to Margus Pala, one of the creators of TipTheAuthors, a successful e-service has to create value for the users and answer their needs. And even in the case of fierce competition on the market of selling and streaming films online, it’s the flexibility of a small company that might lead to success. In the near future, TipTheAuthors is hoping to offer their services on different movie downloading sites where users are already used to downloading content. They are also constantly working on increasing the number of movies in their catalogue.

 

5. Hooandja — Best e-Involvement Service

Hooandja is a crowdfunding platform for creative projects, borrowing it’s idea from the US-born Kickstarter. It’s a place where good ideas meet consumers/clients. Every project on Hooandja presents itself with an introductory video that clearly explains the purpose and requirements of the project. A project can gather funding for 2–8 weeks. However, one of the main rules of Hooandja is the requirement to achieve 100% of the targeted funding — if the project fails to gain that support, all the money is given back to the supporters. Hooandja has been in use since summer 2012. Since then, they have managed to fund creative projects totaling over 100,000 euros. These projects have included books by local authors, CD or vinyl albums by local musicians, but also theatrical events and design projects. Crowdfunding is clearly becoming a trend within the creative community. It also creates a new way of communication and closeness between creators and their audience.

From http://e-estonia.com/ 06/04/2013

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NORTH AMERICA: Canada Rolls Out ePassports

 

New passport looks like regular passport but has an embedded electronic chip that contains personal information of the bearer. On Canada Day earlier this week, the government quietly rolled out new passports with enhanced electronic security features which it claimed rendered the travel document “more tamper-proof.” “As of July 1, 2013, all new Canadian passports issued are 36-page electronic passports or ePassports,” according to a post on the Passport Canada Web site. The Canadian ePassports look like a regular passport, but has new security features that make the passport even more tamper-proof.” The new passports each have an electronic chip embedded in its back cover which stores the personal information of the person named in the passport. The data store in the chip is the same information found on page two of the passport, but it does not include the bearer’s signature. Passport Canada also sought to ease privacy concerns as it assured people no additional data about the user’s travels are stored in the chip. The inside pages of the passport will also show images that “celebrate Canada and serve as extra security features,” according to Passport Canada. Canadians also have the option of applying for a five or 10 year validity period.

 

Passports embedded with electronic chips came under a cloud of doubt some four years ago over data theft concerns and as  numerous reports from security and technology researchers indicated that the radio frequency ID (RFID) chips in the documents could be cracked and the information contained stolen. Some researchers also demonstrated that hackers armed with an RFID reader can capture data from the electronic chips and the data contained in the chips could be “cloned” or altered. Passport Canada said it is unlikely that personal information stored on its ePassport chips could be read without the owner’s knowledge. To guard against hacking, data in the chip cannot be read unless the passport is held “within 10 cenitimetres of an ePassport reader, open to page 2 and the machine-readable zone has first been read.” The data store in the passport’s chip is also electronically locked so that the information cannot be tampered with. More than 100 countries including the United States, the United Kingdom, the Philippines and China have been using ePassports for several years now “with no reported failures,” according to Passport Canada. The government office also conducted a pilot program in 2009 involving more than 60,000 diplomatic and special passports that contained an electronic chip and “no problems were reported.”

From http://www.itworldcanada.com/ 07/04/2013

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Canada Still Doesn't Lead in Wireless Pricing: Study

 

There's no shortage of competition, but a new survey shows this country still doesn't have the lowest prices in the world. Canada still isn't a world leader in cellular pricing in a comparison with five developed countries, despite having as many as six carriers and several wireless resellers fighting for business in several cities. According to an annual consultant's report for Industry Canada and the Canadian Radio-television and Telecommunications Commission (CRTC), mobile wireless prices are falling in this country. But compared to Australia, France, Japan, the United Kingdom and the U.S. providers here still don't offer the best prices. The study, done by Wall Communications Inc., created two groups of services for wireless comparison. Within each group there several categories. Certain assumptions were made, including the price of currencies. Prices were collected earlier this year.

 

--The first group, voice-centric, had a voice only plan allowing 150 minutes; a plan with 450 voice minutes, 300 texts a month and two features; and a plan with 1,200 voice minutes, 300 texts and 1 GB of data. Compared with equivalent plans in five other countries, Canadian prices were higher than average for the first and third plans, and in the middle for the second.

--The second group was data-centric and had two plans: One with 2 GB of data, the other with 5 GB. Compared with the five other countries, Canadian monthly prices were higher than average for the 2 GB plans, and the highest for 5 GB plans ($64.67 a month on average for 5 GB of data. The lowest was Australia, where the average was almost half -- $35.13 a month).

 

The study also looked at wireline broadband pricing and the pricing of bundled services (such as TV/Internet/wireless packages) as well. Wireline prices continue to go up.  "In general Canada remains middle of the pack in terms of how our telecom rates compare with five other surveyed countries," Wall Communications president Gerry Wall said in a statement, "and that this relative positioning is consistent with our findings in previous years' pricing studies." Industry Minister Christian Paradis was pleased with the numbers, noting in a statement that domestically "wireless prices have decreased 18 percent since 2008. This impressive decline shows that increased competition is keeping prices down while new technologies become available." He credited policies of the Harper government, including allowing foreign companies to buy carriers with less than 10 per cent of the market and setting aside wireless spectrum for new entrants. "Our plan is working," Paradis said in the statement. "Important progress has been made and Canadian families are seeing the benefits. The Harper Government will not let this progress be lost or undermined. We will continue. We will not hesitate to use any and every tool at our disposal to protect consumers and promote competition in every region of the country."

From http://www.itworldcanada.com/ 07/04/2013

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Online Voting May Become Reality for Ontario, Canada

 

The capability may become available to the province’s 8.5 million voters as soon as 2017. In the next few years, the province of Ontario, Canada, may give its citizens the choice to vote in government elections in a new way: on the Internet. Last month, Greg Essensa, Ontario’s chief electoral officer, said plans to test online and telephone voting capability in a by-election may be a reality by 2017, which could then give 8.5 million voters an alternative to traditional voting methods. If this plan goes through, Ontario would be one of the largest jurisdictions worldwide to allow online voting, according to local media. Online voting has been in practice for general voting in municipalities outside the U.S.; however, some tech experts claim the capability isn’t quite ready as far as security and fraud prevention. In that same vein, some panelists at a 2012 Princeton University symposium claimed that many problems in online voting have not yet been solved, and that the likelihood of performing successful online voting in the U.S. is not yet realistic. “Vendors may come and they may say they’ve solved the Internet voting problem for you, but I think that, by and large, they are misleading you, and misleading themselves as well,” said Ron Rivest, MIT computer scientist and cryptography pioneer, during the symposium. “If they’ve really solved the Internet security and cybersecurity problem, what are they doing implementing voting systems? They should be working with the Department of Defense or financial industry.”

From http://www.govtech.com/ 07/12/2013

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U.S.: Why Lowa State Adopted a Cloud Phone System

 

Iowa State University is moving its phone system to the cloud -- and plans to save $600,000 a year by doing so. But going to the cloud for every service isn't the university's goal. The ultimate goal, according to Jim Davis, CIO and vice provost for information technology, is finding the best service at the best price point. In higher education, technology leaders have to think about cost, security, performance and service when making IT decisions. Sometimes that means moving to the cloud; other times, it means hosting services locally. With its previous phone system on life support, Iowa State determined that replacing the system with a cloud service brokered through the nonprofit Internet2 made the most sense. Through Internet2 NET+ Services, universities are aggregating demand for these types of services across campuses, states and countries so they can get good service at a good price. "If we didn't work together in Internet2, all of us would be doing this on a one-off basis and probably duplicating a lot of our work," Davis said, "so it's a real time savings for us to work together through Internet2." In Iowa State's case, the university recently adopted Box for its cloud storage, and for its phone service, it chose Aastra and Level III Communications. The move to the new phone system by July 1 will allow the university to save a projected $600,000 per year in maintenance, trunking and phone handset costs, said Angela Bradley, director of systems and operations and networks. By replacing 8,000 old phones with new hardware and a cloud-based system, the university will pay less for more service -- service that's better than they have now. In five years, Iowa State would like to be able to say that the services it's providing make a difference in the heart of the university's efforts. "We build IT to support the core business processes of the university, and that's discovery and innovation and student learning and engagement," Davis said. "And we need to make sure that the services that we're putting out there are sort of force multipliers for all of those different things, and we want to propel the university forward."

From http://www.govtech.com/ 06/10/2013

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IT Can't Fix Complex Healthcare Problems

 

It took the U.S. healthcare system decades to dig the hole it's in. We'll need more than technological innovations to dig out. A lot has been written about the need for better care coordination to rein in healthcare costs and lower the high readmission rates in U.S. hospitals. Tech vendors and medical researchers have been trying to parse all the variables to figure out what tactics we need to fix the system. It looks like we're moving in the right direction, but there's a long road ahead. A closer look at the data makes that clear. In principle, more emphasis on care coordination and the IT tools designed to manage it makes sense. When each clinician across the continuum of care knows what everyone else in the system is doing, the quality of care should improve and the costs should drop. If, for instance, the surgery team about to perform a coronary bypass procedure has all the details from a primary care doctor about the patient's medications and allergies, there's less risk of interaction between the anesthetic and those meds. And if the ambulatory clinician handling the patient's recovery has details on the patient's discharge instructions, that clinician can help the patient adhere to a postoperative regimen.

 

Such a well-coordinated approach could also cut costs by reducing needless duplicative diagnostic tests. If the electronic medical record (EMR) contains notes about a recent serum potassium, EKG or MRI test, there may be no reason for the next clinician in the chain to reorder it. EMR systems that don't talk to one another across this continuum create a barrier to making this process work. If the hospital where this cardiac patient had surgery is a Cerner shop, but the patient's family physician uses PracticeFusion or DrChrono, they may not communicate well enough for the ambulatory doctor to get all the needed details. As many doctors in the trenches know, interoperability remains a major barrier to care coordination. Another barrier is insurance coverage for physicians who are trying to make care coordination a reality. Until recently, they were not adequately reimbursed for time spent on care coordination, but in 2013, CPT codes for managing transitional care were put into the CPT codebook. CPT 99495, for instance, covers "communication (direct contact, telephone, electronic) with the patient and/or caregiver within two business days of discharge and "a face-to-face visit within 14 calendar days of discharge." That's a major step forward. Unfortunately, reimbursement codes are only part of the solution. Poor care coordination is partially responsible for the high hospital readmission rates in U.S. hospitals, and reining in this problem is proving far more complex than anyone imagined.

 

There have been significant advances in hospital readmission prevention. Jacques Donze, MD, and his colleagues at Harvard Medical School analyzed thousands of EMRs to identify seven critical signposts that predict a patient's likelihood of being readmitted for a preventable problem. They include low sodium and hemoglobin at discharge, a length of stay of five or more days, and discharge from an oncology unit. Using these seven markers, the researchers created a scorecard to help clinicians predict who is most likely to be readmitted so that these patients can be targeted for special consideration. But, put this positive development in the context of other less-than-successful initiatives. Medicare has spent serious money funding 34 demonstration projects, the aim of which has been to reduce costs by preventing hospitalization and enhancing care coordination. After collecting data for 10 years, the Congressional Budget Office (CBO) reports "no net effect on hospital admissions or Medicare expenditures," according to a report by Ari Hoffman, MD, and Ezekiel Emanuel, MD, PhD, in the Journal of the American Medical Association.

 

So what's fundamentally wrong? CBO offered some insights, stating that new electronic systems can "make it easier to reduce health spending if other steps in the broader healthcare system are also taken to alter incentives to promote savings ... [but] by itself, the adoption of more health IT is generally not sufficient to produce significant cost savings." Which is a long way of saying: IT itself can't fix complex healthcare problems. What we really need is a reengineered healthcare system. Hoffman and Emanuel, from the University of California, San Francisco and University of Pennsylvania respectively, are on the right track in recommending such an overhaul. Hoffman and Emanuel offer a solution similar to CBO's: "Clinicians need to abandon their long established approach of caring for patients in the hospital or the office. They have to provide constant access to a clinician who knows the patient and encourage communication with whatever mode patients are comfortable with -- telephone, e-mail or office visits." That approach also calls for wireless monitoring, telemedicine visits, at-home care and full patient engagement. We're passed the stage where incremental improvements will work.

From http://www.informationweek.com/ 06/21/2013

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Online Accessibility Is More Complicated Than It Seems

 

The Labor Department’s Office of Disability Employment Policy has an interesting post up on the Digital Gov blog outlining how difficult -- often impossible -- it can be for someone with a disability to access social media. For someone who’s not tuned into the particular difficulties people with disabilities face online, many of these problems aren’t quickly apparent. I interviewed the Disability Employment Office’s Policy Adviser Michael Reardon a few weeks ago about how his office is using the social site IdeaScale to crowdsource the best solutions to problems that face disabled veterans as they look for work or return to school. IdeaScale seemed like a great way to gather feedback, Reardon said, because anyone can offer a suggestion on the platform, anyone can comment on those suggestions and anyone can vote those suggestions up or down. That meant policymakers would get a much richer view of what people wanted and the people themselves could offer feedback more dynamically. Using social sites is also more appealing to young veterans returning from Iraq and Afghanistan than simply emailing an office or commenting on a blog post. The problem was IdeaScale wasn’t set up for people with disabilities, Reardon said, because the up and down voting icon appeared before a suggestion rather than after it. This looked cleaner visually but it meant blind people using screen reading software were being asked to pass judgment on something before they’d heard what it was. Toggling back and forth using a screen reader can be very difficult, Reardon said. In this case, IdeaScale was able to retrofit a version of its site for the Disability Employment Office that put the voting icon after a suggestion, making the tool accessible, he said.

From http://www.nextgov.com/ 06/27/2013

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Can Libraries Survive the E-Book Revolution?

 

Facing higher prices and limited access to e-books from the major publishers, Jamie LaRue, the man charged with running Douglas County, Colo.'s library system, has inspired a national movement to promote smaller, digitally based presses and self-published authors. More than 20 years ago, when Jamie LaRue took over the library system in Douglas County, Colo., few people outside that patch of Rocky Mountain wilderness south of Denver knew who he was. A lot of things were different back then. Public libraries were still considered pillars of the community and the most important stop for any local resident looking for the latest from the printed word. Commercial e-books were still a fantasy in the mind of some anonymous Silicon Valley geek. The rules of the game between libraries and publishers had been established long ago: Discount prices and generous access were the norm, and there was every reason to believe that the status quo would continue, ad infinitum.

 

But it didn’t. Instead, the e-book revolution has overturned the whole infrastructure upon which libraries depended. From 2011 to 2012, the percentage of Americans who owned an e-book reader leapt from 18 to 33 percent, a rapid climb from 6 percent in 2010. Attempting to accommodate this shift, more than three-quarters of U.S. libraries allow their customers to check out digital books, but they’ve encountered fierce resistance in access and pricing from the major publishers. Some won’t even sell e-books to libraries. If libraries are able to obtain mainstream e-books at all, those sales almost always come with onerous conditions and high prices, especially compared to the traditional discounted rates libraries pay for hardcover copies. The situation has left libraries looking desperately for a way to make e-borrowing sustainable for customers in the future. But they have little negotiating power other than an altruistic appeal to the established relationship between library and publisher, both working toward the goal of a more literate nation. The bottom line is that libraries need to have e-books for their readers to check out, because that’s how people are going to read in the future. If they don’t have the goods, then what will a library be useful for a decade from now?

 

Enter LaRue, who oversees seven libraries in what is now a suburban county of 285,000 people, but is building a nationwide movement based on his principles. He talks about bypassing the “Big Six” New York publishers, or at least leaving them behind and setting his sights on the next publishing wave: smaller, digitally based presses and self-publishing authors. He wants to transform the library from a place where you go to find a New York Times bestseller to a local incubator fostering homegrown writing talent. If the big publishers want to cut libraries out, that’s fine, he says. He’s going straight to the people. “This is the most exciting time to be a librarian in the history of mankind,” he says. “There has never before been this profusion of writing. There’s this incredible opportunity that we have if we step up to the table, if we’re willing to reinvent ourselves, if we are bold. But if we are not willing to do those things, we will be marginalized. As time goes on, we’ll become less and less relevant. At some point, we’ll perish. It’s adapt or die.”

 

LaRue’s ideas have inspired an upheaval in the library and publishing worlds. Libraries from California to Massachusetts are fitting his design to their own systems. Mere mention of his name attracts audible sighs and knowing nods from top executives at some of the biggest publishers in the world. Whether he and his philosophy succeed or not could determine the public library’s future. That’s how many librarians view the stakes, anyway. If he’s wrong, the library could fade into obscurity, a relic of the pre-digital age. But if he’s right, and a growing number of acolytes believe he is, it could still thrive in an era when hardback books have gone the way of illuminated manuscripts. Before the arrival of e-books, the library business model for purchasing and distributing print books was set in stone. There were intermediaries between the publishers and libraries, companies like the giant distributor Baker & Taylor, but there was little tension. Libraries purchased books at a comfortable discount, sometimes as much as 40 percent off the retail price, and publishers earned an acceptable profit by selling them new releases and replacements for worn-out books. A library bought a copy of a book, and it could lend the copy as many times as the binding would hold; if the book was in high demand, the library could buy more copies. Affordable prices meant a library could build a huge reservoir of material for its readers.

 

The digital market, however, has been built from scratch in the last few years, and all those old norms have disappeared. There are still intermediaries that transmit digital files from the publisher’s online collection to the libraries -- one company, OverDrive, owns an 85 percent market share -- but little else is the same. First of all, not every major publisher is selling its products to any library that wants them. Several, including Simon & Schuster, Macmillan and Penguin, either don’t sell e-books to libraries at all or have only begun to do so through pilot projects that work with select libraries, usually concentrated in New York. This leaves out the nearly 9,000 other libraries spread throughout the rest of the country. Even if publishers do sell to libraries, they’ve restructured the rules. HarperCollins, for example, sets a limit of 26 loans on each e-copy; after that limit is reached, the library has to purchase a new copy license. Random House hasn’t established such restrictive conditions and makes its full e-catalog of 46,000 titles available to libraries, but the price for each copy is often four or five times ($85 is the upper limit) what the company charges for physical copies.

 

While their business model is being upended, libraries, along with the rest of the public sector, are enduring the aftershocks of the Great Recession. Library spending in the U.S. dropped 8 percent in 2013, largely a result of government funding cuts, continuing a decline that started with the economic downturn. So at the same time that libraries are navigating unprecedented financial challenges, they must contend with a new marketplace that they feel is rigged against them. “The situation has basically become: It’s going to cost you so much that you can’t afford to buy it,” says LaRue. “That means we can’t buy as many things. Our citizens are now being denied things that they used to be able to have.” Publishers say they are just trying to make sure their industry is sustainable for the long haul. A whole host of new variables in the digital market, they argue, makes it different from the traditional one -- and more expensive. E-books have to be protected against pirating and other copyright infringement. Digital books are constantly being corrected or revised in a way that physical books never could be, plus they must be adapted to various formats from iPad to Kindle to Nook to smartphones, and all that coding costs money. Virtual copies never wear out the way physical books do, and a significant portion of publishers’ income used to come from reselling old titles to libraries to replace deteriorating inventory.

 

But most fundamentally, it seems, the rise of e-publishing has given the industry an opportunity to reevaluate its traditional way of thinking about libraries, which was that they encouraged reading and thus benefited publishers. Now the big companies are concentrating on direct sales to the customer. Alison Lazarus, president of the sales division at Macmillan, acknowledges her company has focused on the retail market as e-books have taken off. It has treaded lightly in selling e-books to libraries. Only this March did it launch a pilot program for library sales of 1,200 titles from one of its crime fiction imprints. “Libraries always talk about how they’re a venue for discovery, for people to learn about authors. I believe that in theory, but I don’t know that there’s any hard evidence,” Lazarus says. She also argues that going digital has erased old barriers for people borrowing from a library, such as the necessity of getting a library card and physically going to the library building to check out a book, and that might mean library lending will cut into publishers’ profits more than it did in the past.

 

“Our concern is that the more e-lending becomes available … what would have in the past been a sale becomes a borrow,” Lazarus says. “Over time, that would be extremely detrimental to the health of the publishing industry.” For the moment, the industry, thanks in large part to the digital market, is showing few signs of sickness. In 2008, e-book sales represented on average about 1 percent of a publisher’s revenue, according to a recent report by the Association of American Publishers. That share ballooned to 23 percent in 2012, accounting for $1.5 billion in sales. The overall industry grew 6.2 percent in 2012, up to $7.1 billion in revenue. In a way, that remarkable growth might validate the industry’s apparent marginalization, intentional or not, of libraries. E-books seem to be doing just fine without them. So while publishing executives are quick to emphasize, as Lazarus does, that they still appreciate the value of libraries, the libraries themselves are more skeptical.

 

“I frankly think in some cases they just see the opportunity to make more money,” says Maureen Sullivan, president of the American Library Association (ALA), who has personally participated in negotiations with publishers. That’s the American way, of course; as Alan Inouye, director of the ALA’s Office for Information Technology Policy, puts it: “People are not required to sell you things at all or at terms that the consumer likes.” These contentions have led to robust, sometimes tense, negotiations between libraries and publishers in recent years. Representatives from the ALA have met with top executives of the Big Six publishers at least five times in the last year. Some compromises have been made -- Macmillan’s new pilot program, for example -- but the underlying issues remain unresolved. If LaRue has his way, though, it might not matter if they are. He surveyed this new world as director of the Douglas County Libraries and saw an opportunity to move in a new direction. He recalls looking at The New York Times bestseller list and seeing that a growing number of the books on it were being sold digitally. He noticed that self-published authors had begun creeping toward the top of bestseller lists (this March, a self-published book topped the Digital Book World E-book Best-Seller List for the first time). Some of the most successful independent publishers, those outside the Big Six, were increasing their sales exponentially year over year, and that growth was almost exclusively driven by the digital market.

 

Most important, more and more people started coming to his seven libraries, which receive 2 million visits annually, and asking about e-readers and the possibility of checking out digital books. The supply wasn’t able to keep up with the demand, because his libraries faced the same fiscal pressures and burdensome restrictions as their peers across the country. “I realized we needed to do something,” LaRue says. “The vendors were screwing us.” In December 2010, with all of these ingredients mixing in his mind, he had a moment of clarity. As with the music industry before it, a common analogy in these conversations, he decided that the publishing industry’s future didn’t rest with the legacy conglomerates that had dominated it in the past. Its strength resided in the independent presses and self-publishing writers who had seized the opportunity that e-books offered: the democratization of publishing. Libraries, he reasoned, needed to harness that creative outburst. He devised a plan to do it. It was remarkable in its simplicity: LaRue decided to build a digital warehouse and contracting system, which would allow his libraries to purchase directly from smaller publishers and authors, cutting out the Big Six and OverDrive, which would mean lower prices. In January 2011, Douglas County Libraries purchased Adobe software that for $10,000 would serve as the backbone of the new system, safely transferring files from the provider to the library to the reader. LaRue wrote “Dear Publishing Partner” letters, setting simple yet firm expectations for how the content would be handled and eliminating the restrictions that accompanied the major publishers’ products. The whole enterprise cost $200,000, but LaRue says the libraries have already saved that much in a year because the prices they’re paying for the independent and self-published materials are much lower, up to 45 percent below retail.

 

The system went live in February 2012, and LaRue went to work finding partners. They soon flooded Douglas County’s digital shelves. The libraries have so far purchased e-books from more than 900 smaller publishers and hundreds of individual authors. They make up 21,000 of the 35,000 titles in his virtual catalog. The rest come from the major publishers, sold through intermediaries at much higher prices. Those mainstream titles are still more popular with readers, making up 65 percent of the county’s loans, but it’s clear that the appetite for the independent and self-published content is growing. Outside Douglas County, LaRue’s ideas have even earned their own acronym: the DCL model. A consortium of more than 250 California libraries is on the verge of rolling out a similar system. The Harris County Public Library, which serves the Houston area, has launched its own pilot project based on the DCL principles. LaRue gave the keynote address at a May 2012 conference hosted by the Massachusetts Library System, which represents the state’s 1,700 libraries, and exactly one year later, the group established a limited DCL-style prototype with 50 participating libraries. The plan is to expand it statewide in 18 months, which would make it the largest victory yet for LaRue’s vision.

 

“Jamie is such a leader. The passion is very clear. You hear how important this is to him. He inspired us to move forward,” says Greg Pronevitz, executive director of the Massachusetts Library System. “The library’s future is becoming more and more electronic, so it is essential that we work this out. We’ve got the whole library community working toward it.” The Big Six publishers are watching the DCL movement closely. Skip Dye, vice president of library and academic sales at Random House, says he has talked privately with LaRue. While he has some concerns about every library’s ability to adopt a similar model, Dye says he’s “very interested” in how it performs as it becomes more widespread. “We know what they’re doing. We’re very excited about what they’re doing,” he says. “We’d really love to see them come up and be able to handle this … but the question is whether this is sustainable for them in the long term.”

 

Having lit this fuse, LaRue is turning his attention toward what he sees as the next frontier: libraries themselves as publishers. Now that Douglas County has the content management system for its direct-purchasing project, he thinks it would be easy to turn that into a self-publishing portal. The library would be the center of a local authors’ society, connecting self-starters to copy editors, cover artists and e-book distributors, and transforming thousands of Word documents sitting idly on neighborhood desktops into polished, professional products. LaRue hasn’t actually done this yet, but the idea is already attracting adherents. Officials at the Harris County Public Library say they’re interested in eventually starting a similar project. There’s something circular about it, LaRue says. Adversity that threatened to undermine the existence of libraries entirely could ultimately lead to their reinvention as incubators for writing talent, creating new content for their own collections and reconnecting with their original purpose as stewards of the written word. And like it or not -- though he must not mind because he describes his own activism as “proselytizing” -- LaRue himself has become the face of the movement, the chief priest of a new faith. “We’re in the midst of a fundamental shift in the role of the public library,” he says. “You’re moving people from consumers of content to producers of content. If you want your library to become part of this renaissance, that’s how you do it.”

From http://www.digitalcommunities.com/ 07/03/2013

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California Gets First Test of Cellphone Alert System

 

In the late evening on Monday, Aug. 5, Californians got their first ever statewide Amber Alert via a cellphone alert -- a shrill, some say startling, notification from the San Diego County Sheriff's Department, providing vehicle details for a San Diego-area murder suspect that officials believe may have also kidnapped two of the victim's children. The California Highway Patrol believed the suspect could be en route to Canada or Texas. According to a report in the Los Angeles Times, the alert was sent out on an exclusive frequency used to reach large amounts of people simultaneously. Alerts, previously distributed via an opt-in program that reached fewer than 800,000 people, can now reach 97 percent of the country's active cellphones, even if they're in silent mode. The new system, administered by the Federal Emergency Management Agency, has been used in 14 states a total of 20 times, according to the Times. And while it is credited with the successful recovery of a missing 8-year-old boy last month in Cleveland, its use has prompted many questions from confused and annoyed recipients who question its efficacy. "This is among the most unintelligent, histrionic, intrusive programs ever," Sacramento resident Joe Curren told the Times. "I felt like the San Diego police reached into my pocket."

 

Local police departments can only issue alerts in the case of kidnapped children. Working in conjunction with the National Center for Missing and Exploited Children, authorities decide when an alert is warranted, and how large a geographic area should be covered. Cellphone alerts are now in broad use to help government agencies quickly reach large numbers of constituents. New Yorkers were notified of Hurricane Sandy's approach in this manner, while Oklahoma residents were warned as a deadly tornado approached last May.  Despite successful uses of cellphone alerts, the California example may demonstrate a need for some fine-tuning of the program. Some residents reported receiving multiple alerts, while others questioned their contents.  Marc Klaas, whose daughter Polly was kidnapped from her Northern California home in 1993 and later found dead, received the alert twice. "It's an incredibly harsh sound, and it provides you with almost no information," Klaas said. "That's not going to help anybody. I think the intention is good, but the application itself is pretty awful.

From http://www.govtech.com/ 08/08/2013

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Millions Still Not Using Internet Despite Wide U.S. Availability

 

High-speed broadband is available in 98 percent of the United States, but a fifth of adults still don't use the Internet at home, work or school, figures show. While the Obama administration dedicated $7 billion to develop and expand broadband access as part of 2009′s massive stimulus package, the number of adults actually using the Web has barely changed, The New York times reported Monday. That leaves many millions of U.S. residents on the sidelines of an increasingly digitally based economy, the newspaper said. "The job I'm trying to get now requires me to know how to operate a computer," Elmer Griffin, 70, a retired truck driver from Bessemer, Ala., told the Times. Griffin recently lost out on a job at an auto-parts store because he was unable to use the computer to check the inventory. "I wish I knew how, I really do," he said. "People don't even want to talk to you if you don't know how to use the Internet."

 

Administration officials express concern a significant portion of the population, about 60 million people, is missing out on access to jobs, government services, healthcare and education. "As more tasks move online, it hollows out the offline options," John B. Horrigan, a senior research fellow at the Joint Center for Political and Economic Studies, told the Times. "A lot of employers don't accept offline job applications. It means if you don't have the Internet, you could be really isolated." About $500 million of the $7 million stimulus package went toward helping people learn to use the Internet through programs that, although successful, were limited in scale. "We recognize more work needs to be done to ensure that no Americans are left behind," said John B. Morris Jr., director of Internet policy at the Commerce Department's National Telecommunications and Information Administration. "Increasing the level of broadband adoption is a complex, multifaceted challenge with no simple, one-size-fits-all solution."

From http://www.upi.com/ 08/19/2013

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CHINA: Nation Expected to Be Top 3-D Printing Market

 

Revenues for the three-dimensional printing industry in China are likely to reach 10 billion yuan ($1.6 billion) within three years, making the country the biggest market worldwide, industry experts have predicted."China is the market with the greatest potential and demand for this new technology," said Luo Jun, CEO of the Beijing-based Asian Manufacturing Association."What we need to do now is to integrate 3-D printing technology with an ongoing industrial transformation and upgrade," he said.AMA figures suggest that the average global growth rate for the 3-D printing industry is 25 percent year-on-year, and the market worldwide could be worth $5 billion by 2016.Luo said the association is seeking government support on developing some 3-D printing projects."With government backing, the industry in China is on track to expand tenfold in the next three years, with the creation of around 10 3-D printing centers expected."

 

China's 3-D printing industry generated revenues worth around 1 billion yuan ($163 million) in 2012 while total revenues outside of China hit 10 billion yuan, according to AMA figures.The top market for the industry is the United States, which is responsible for 60 percent of output, while Japan, Germany and China each generated about 10 percent, it said.3-D printing, or additive manufacturing, has been around for about 25 years, but it only caught the public's attention in the past couple of years as the ability to create quality, cost-effective three-dimensional solid objects improved.But experts say the future of 3-D printing rests on major business use, rather than the printing of toy dolls or cellphone cases.Graham Tromans, chairman of the United Kingdom-based Additive Manufacturing Association, predicted that the creation of larger industrial devices for major and business use will propel China to No 1 in the global market, most likely within the next five years.

 

Shi Yusheng, vice-president of the school of materials science and engineering at Huazhong University of Science and Technology, said that China's vigorous moves in upgrading traditional manufacturing will also fuel growth in the industry."The country needs new technologies such as 3-D printing to retain its position as the world's largest manufacturer," said Shi, adding that costs are expected to fall, as manufacturing efficiency and product quality rise, particularly in aviation, auto manufacturing, and other heavy industries.However, some overseas experts said it might take a while still for China to lead this emerging industry."It's an ambitious plan for China to grab the top position," said Terry Wohlers, president of Wohlers Associates Inc, which is considered the leading researcher on the industry.Wohlers warned that experts from almost every nation are working all-out to create new technology, at a time when economies are struggling - but he added that the future industry will be "very, very big" because the current scale remains small.

From http://www.news.cn/ 05/30/2013

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China's 'Smart City' Being Created in Hefei

 

Hefei State Hi-tech Industry Development Zone, one of the nation's first group of such zones, has designed a "Smart City" aimed at creating a Silicon Valley-type high-tech cluster in eastern China, between the Yangtze and Huaihe rivers.In an exclusive interview with China Daily, Li Bing, who heads the zone - which was launched in 1991 and which now ranks 12th among China's 109 State high-tech zones - said the plans aim to strengthen its three main core sectors of electronics, information and software, and advanced manufacturing and new materials.The Smart City is being co-developed with China's top science and technology bodies, the Chinese Academy of Sciences and the University of Science and Technology of China, and is attempting to attract 10,000 high-tech firms by 2020, Li said. The zone also aims to lure 50 multinationals to set up R&D centers, and 20 technology research institutes.

 

Currently, more than 4,000 enterprises are located in the high-tech zone, around 400 of them being funded from overseas, Li said.Those companies reported total industrial output worth 28.7 billion yuan ($4.7 billion) last year, or 36.3 percent of the zone's total.Li said the Smart City should be completed by 2030.The zone, located in the western suburbs of Hefei, has separate areas dedicated to certain functions, including one for incubator companies.The entire high-tech park now covers 128 sq km and has a 200,000-strong workforce.Firms engaged in micro-electronics, new energy, advanced materials, quantum information, medical treatment and public health are the most welcome tenants, Li said, noting that officials are now hoping to attract high-tech investors from Shenzhen, Beijing, Shanghai, Hong Kong and Taiwan, and those from further afield such as Silicon Valley in the United States, Japan and South Korea.

 

"Overseas-funded enterprises have brought us not only advanced technology but also managerial experience," said Li."They have driven innovation, research and development activities in the region, and with their involvement, Hefei Hi-tech Zone has optimized its industrial structure and raised its global competitiveness."Favorable conditions such as convenient transportation, a beautiful environment, abundant human resources, efficient government and a preferential tax policy are all fully available to investors."The roll call of well-known multinational tenants and investors include Maytag, Philco, Sanyo, Toyota, Mitsubishi, ABB and Hyundai.By the end of 2012, of the zone's employees, more than 1,800 were PhDs, 11,190 had master's degrees, nine of China's most famous academicians worked there, and there were 48 foreign experts based in the zone.

 

In 1997, at the national conference for Asia-Pacific Economic Cooperation high-tech industrial parks, Hefei Hi-tech Zone was admitted as one of China's five industrial parks open to APEC.Becoming a part of APEC has meant the zone has opened further to the outside world, allowing it to attract more international businesses, Li said.As one of China's four science bases, Hefei enjoys strong scientific research activity and is home to some famous research centers and many locally based higher learning institutions such as USTC, Hefei University of Technology and Anhui University.The zone includes a software park, a university high-tech park, a biomedical park, an automotive park and an incubator, and since 2000 it has also been a National High Tech Export Base.Gree, one of the country's leading domestic air-conditioner producers, has established a production base in the zone. Midea, another leading home appliance producer, has a refrigerator and washing machine base there.

From http://www.news.cn/ 06/13/2013

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Organization Calls for Clean Web Content

 

A call for Internet companies to be mindful of the language used when practicing freedom of expression, was issued by the Beijing Internet Association in a statement released on Monday. The statement said the Internet is plagued by "made-up stories, rumors, slandering, cursing, and swearing". It urged Internet users to be civilized in their discourse and rational when making comments online. It also asked them abide by the law, and respect other people's privacy. The association also called for Internet companies to be self-disciplined and responsible by providing positive information and deleting negative information to create a "healthy Internet."The association, established in October 2004, is a non-profit organization with 104 members. The current president is Tong Liqiang, executive vice-director of the Beijing Internet Information Office, the city's web content management authority.

From http://www.news.cn/ 06/18/2013

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Weibo Draws More Than Just Locals

 

Many Chinese people turn to sina weibo for heated debates or simply to air their views and grievances — and some expats are turning to China's most popular micro blog to get involved in Chinese society."I didn't really follow any discussions at the beginning, it was all too confusing, but weibo has become a window to Chinese society," said Christoph Rehage, a 32-year-old graduate student from Germany who majored in Mandarin at the Beijing Film Academy.Rehage started using weibo in the winter of 2011. He now spends a substantial amount of time surfing the site — which he describes as a "battlefield for debate and argument"."It doesn't make sense to me why people dispute with each other over things that barely matter," he said."I'm called a picky laowai when I say China is not perfect, but when I say China is developing on the right path, people call me a foreigner hired by the Chinese government to write posts in favor of those in power."

 

 Rehage finds the discussions on weibo more lively than those on Twitter, particularly when it comes to political news."A comment by some random user can get picked up by a celebrity and forwarded tens of thousands of times, along with the comment by that celebrity," he said. "I think weibo is a tool for many Chinese people to get firsthand news, comment on and sharpen their political thinking, as well as vent anger."Weibo offers a platform for people to ignite a heated debate or topple an official by posting comments and photos. Its capacity to gauge, sway and give voice to public opinion has attracted more than 500 million users."Weibo doesn't seem to be a place where soft-spoken, carefully weighed standpoints are widely heard — and you have to speak loudly and sometimes even sound radical in order to make a point," Rehage said."You don't see people abusing each other on the street, yet it's everywhere on weibo. To adopt the provocative humor of the site, I think that many people who bark loudly on weibo are actually tame in real life," he said.His views were echoed by Steven Weathers, a TV host for Shanghai Media Groups International Channel Shanghai.

 

"While Twitter is a platform to express and encourage individual views, weibo seems to be more of a collective space for large-scale interactions and exchanges of ideas," he said. In response to the mob on weibo, Weathers said he would stop following those people and instead follow those who brought insight to his life.Besides gaining insight into Chinese culture, connecting with fans and boosting their popularity, some expats on weibo are trying to clear the air between two different cultures.Hiro Yamashita, a 43-year-old Japanese scholar in Beijing, said he first joined weibo mainly to catch up with popular trends in China that he could not learn from his everyday conversations. However, as he noticed many misunderstandings about Japan spreading on micro blogs, he started correcting them whenever he saw one.

 

"Once I saw a post saying how popular nyotaimori (the practice of eating sushi off a human body) is in Japan, but it's too exaggerated," he said. "I have seen Japan being praised and scolded, sometimes to extremes."Jeremy Goldkorn from South Africa kicked off his weibo journey in August 2009. He said China's micro blog has introduced friends to him, including Shen Yuting, a Chinese man who lives in East Africa and is producing his own Chinese-Swahili dictionary.Goldkorn said his favorite activity on weibo is watching debates between different ideological camps."I'm interested in China, Chinese people and the Chinese language, and weibo is a good place to discover societal trends," he said.

From http://www.news.cn/ 06/18/2013

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More Chinese Access the Internet Via Smartphones

 

Nearly 80 percent of Chinese people who use the Internet are using smartphones to go online, the highest proportion ever, industry research revealed on Wednesday.The nation added 43.8 million mobile Internet users in the first six months of this year, lifting the total population to 464 million, according to the China Internet Network Information Center.The total number of Chinese Internet users also hit a record high, adding 26.56 million to 591 million, said the center.The mobile Internet sector is showing a stronger growth momentum than the traditional Internet front, said the report, giving credit to the rapid expansion of third-generation communication infrastructure and the increasing penetration rate of smartphones.

 

The nation's Internet companies are eyeing the mobile business, hoping investments in the emerging segment could yield higher profits.Earlier this year, Alibaba Group Holding Ltd, the most valued Internet company in China, spent $880 million investing in micro-blogging portal Weibo.com and navigation company AutoNavi Holdings Ltd to get a bigger foothold in the mobile world.Tencent Holdings Ltd, owner of the popular instant messaging service WeChat, is looking to commercialize the app used by 300 million people by introducing a payment feature to the product.On Tuesday, Baidu Inc, which runs the country's most-used search engine and is often considered to be slow to move into the mobile sector, decided to purchase the top app store in China -91 Wireless - spending $1.9 billion.

 

The company only spent roughly $22.5 million on acquisitions last year, according to Bloomberg News."Going mobile is every Internet company's priority," said Dong Xu, an analyst with Beijing consultancy Analysys International. "Industry leaders such as Alibaba and Tencent have been successfully mapping out plans to tap into the new area."The turnover of China's mobile Internet market exceeded 20 billion yuan ($3.3 billion) in the first quarter of this year, a jump of 75.4 percent year-on-year, according to Beijing-based iResearch Consulting Group.The market for mobile shopping is quickly expanding although telecom operators' value-added services such as messaging have still to take the biggest share. The turnover of the mobile shopping sector hit an historic high of 26.7 billion yuan in the first quarter of the year, while the amount a year ago was a little more than 7.6 million yuan, said iResearch.

 

However, analysts worry most Internet firms have no idea about how to enter the multibillion dollar industry."Only a few companies have a clear route map for the mobile Internet market and most of them have yet to find the right approach for the new business because the rules for the new sector will be very different from the ones used in the traditional Internet era," said Dong.Mobile Internet could become a difficult area for hardware manufacturers as well.Xiaomi Technology Co, a maker of Android-based smartphones, said on Tuesday it has more than doubled its revenue in the first half of the year, selling 7 million handsets. The company sold 7.19 million smartphones throughout 2012.Lenovo Group Ltd and Huawei Technologies Co Ltd also engaged in cost-cutting competition after both companies released high-end smartphones this summer. China's smartphone shipments registered 78 million units during the first quarter, up by 117 percent year-on-year, according to the latest data from IDC, a United States research company.The company estimated smartphone shipments in China will exceed 460 million units by 2017, with a market size of 740.5 billion yuan.

From http://www.news.cn/ 07/18/2013

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Efforts Stepped Up to Curb Fraudulent ID Card Use

 

The Ministry of Public Security announced on Wednesday that it will increase efforts to stop criminals using lost or stolen ID cards to make purchases or conduct other illegal business. It said it would step up efforts to catch criminals involved in such activities and also continue its program of recording fingerprints on ID cards, thus making fraudulent use more difficult. The ministry's statement was made amid growing public concern over the use of lost and stolen ID cards to open bank accounts, launder money, make payments and purchases or transfer funds between accounts. The ministry said that more than 16,000 police stations are involved in registering fingerprint information on ID cards, and that the work would be extended across the country by the end of the year.

 

It also said it is setting up a system for reporting lost ID cards, and called on banks and other institutions to be careful to check the identities of all ID card holders before proceeding with any transactions. Since 2004, China has been issuing second-generation ID cards, which have digital anti-forgery technology, and around 1.2 billion people now have the cards, according to the ministry. First-generation ID cards, which lacked digital technology, have been obsolete since Jan 1.The anti-forgery technology on second-generation cards has made it difficult for criminal gangs to produce fake cards, but it has not prevented them from finding other ways of using lost or stolen cards. For example, it is not possible to cancel a card that has been lost or stolen, as there is no central system for recording such information, which means criminals have been free to use them again. Among those concerned about ID card security is Zhao Huijin, who reported the loss of her identity card to police last month.

 

"I was shocked when I learned recently that people had sold other people's ID cards online, using them to open bank accounts or even launder money," said the 26-year-old, who works at a financial company in Beijing."It would be dangerous if my personal information in the card could not be canceled, and it would be horrible if another person were to use my identity," she said, adding that she was still not sure whether her lost card was in safe hands. Experts said the increasing use of fingerprint technology offers some hope of improved security, since it will offer a new method for banks and other institutions to check the card-holder's identity. However, the system is still in the early stages, and many feel it will not offer a complete solution. According to the Chinese Resident Identity Cards Law, which took effect in January 2012, allows citizens who apply for, change or replace their ID cards to supply their fingerprint information for inclusion in the card.

 

But Liu Xiaohang, an employee in an investment company in Beijing, said that the introduction of fingerprinting technology will not stop him worrying about security. He said that some banks and other institutions are not strict in applying security rules and often accept a copy of an ID card - rather than the original - as proof of a person's identity. For this reason, the 25-year-old is very careful when anyone asks him to supply a copy of his ID card, since he know that it could be misused. He makes sure that any copies are destroyed if they are not needed."After all, not all businesses have the system or devices necessary to identify citizens' fingerprints," he added. Luo Yaping, a fingerprint expert at the People's Public Security University of China, said the key issue lies in ensuring information on old or lost cards cannot be used and that the cards are destroyed when people are issued new ones."The fingerprints can help police, institutions and citizens be sure of the cardholder's identity, but that doesn't mean it can root out forged cards," she said. "It's also not practical to ask all departments to install fingerprint devices."She suggested that institutions should eventually share the recorded fingerprint data, "which can reduce forgery to some extent," she added.

From http://www.news.cn/ 08/15/2013

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JAPAN: Network to Share Medical Info

 

The Health, Labor and Welfare Ministry plans to build an Internet-based network that would allow medical institutions nationwide to share patients’ medical treatment and drug prescription records--a move that is also likely to make it easier for patients to switch hospitals or leave one to recover at home, according to ministry officials. The network will be compiled with so-called receipt computers-- PCs equipped with medical receipt-making software used by most medical institutions and pharmacies--allowing hospitals and clinics across the country to view patients’ medical records as needed. The ministry aims to make the network operational by the end of fiscal 2018. About 89,000 institutions, or 80 percent of the hospitals and clinics nationwide, have already digitized medical receipts, including such information as the patient’s name, ailment, treatment and surgery, and drugs prescribed. According to the ministry, the network will be built starting on a region-to-region basis. Hospitals, clinics and pharmacies in the same regional network would make certain data available online after obtaining patients’ consent. This would enable a doctor who has taken over a patient’s treatment from another doctor to view his or her medical records.

 

The nationwide network will be built by linking such regional networks, the ministry said. It plans to study whether blood sugar levels and other blood test data not found on medical receipts should be made available on the network. The ministry will ensure that records are kept of viewers of such data will be kept to prevent wrongful usage. It will also subscribe to a high-security Internet service provider to address privacy concerns, it said. As the network will be continually updated with each patient’s data, it can be used as his or her “electronic lifetime medical record,” according to the ministry. The ministry plans to move forward with a project this fiscal year to unify the data transmission and reception system to be used by medical institutions as a precursor to building a network. Prof. Hiroshi Tanaka of Tokyo Medical and Dental University hailed the ministry’s move. “A large majority of medical institutions will be able to participate in the network that uses receipt computers,” he said. “I hope each region’s medical association will play a central role in building and developing a local network.”

 

The ministry will use computers with receipt-making software to build the online medical record network, as the terminals are widely used at hospitals and clinics. As many institutions are expected to join the network, the project may significantly advance information-sharing cooperation that has been slow to materialize. The accumulation of individual medical records on the network--an example of so-called big data--will provide a huge volume of information that will allow researchers to analyze the frequencies of infectious disease outbreaks and use of prescription drugs. However, medical treatment information is private. If patients have hereditary diseases, their medical information could affect their family members. Under the Personal Information Protection Law, information on an individual can be provided to a third party only if the person concerned gives consent. Given the complex nature of handling privacy issues on such a network, it is debatable whether consent from a patient whose information will be shared alone is sufficient. Clear rules should be established over the protection and proper use of medical treatment information, including defining who is entitled to access such information.

From http://the-japan-news.com 08/05/2013

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Japan Seniors Adopting E-Books Faster Than Young Adults

 

Elderly Japanese have a greater appetite for the e-book format than the younger generation, according to a survey conducted by retailer BookLive. Over 50 percent of Japanese readers in their 70s prefer digital books to the paper equivalent, compared to only around 30 percent of 20-30 year olds. The e-book retailer surveyed 826 visitors to the Tokyo International Book Fair in July, with its results translated by theJapan Times. Like DaiNippon's Honto e-book store, BookLive has its roots in traditional retail, while Kobo parent Rakuten is more akin to online commerce giant Amazon, but all want to see greater adoption of e-book reading habits in Japan. Reduced diversity in comparison to print books has been an issue identified by market analysts, and the cry was echoed by survey respondants already using e-books, with 70% asking for more titles to be made available. But, overall, 53% prioritized cheaper prices on their e-book wishlists. The findings tie in to Japan's growing strata of "active seniors," open to new experiences, and whose life savings allow them to spend more generously than the younger generation, making them increasingly coveted by major brands and businesses.

From http://ph.omg.yahoo.com 08/17/2013

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SOUTH KOREA: Bring in Fastest Wireless Network

 

South Korea's largest mobile operator is launching what it says is the world's fastest wireless network. SK Telecom has launched a new generation mobile network that offers speeds twice that of its existing long-term evolution (LTE) network and 10 times that of 3G services. The new LTE-Advanced, which will be immediately available in Seoul and 40 other cities, will allow users to download an entire movie in about 40 seconds. The network was launched on Wednesday in conjunction with a new LTE-A capable version of Samsung's flagship Galaxy S4 smartphone, and SK Telecom said half-a-dozen other compatible smartphones were expected to be offered in the second half of 2013. 'LTE-A will... give birth to new mobile value-added services that can bring innovative changes to our customer's lives,' said Park In-Sik, president of Network Business Operations at SK Telecom. The company plans to use the new network to launch a group video-calling service for up to four users which it claims will boast 12 times better video quality and audio quality twice as clear than any existing service. One of the most wired countries on earth, South Korea already has around 20 million 4G users. In May, researchers at Samsung Electronics said they had successfully tested super-fast 5G wireless technology that would eventually allow users to download an entire movie in one second. The South Korean giant said the test had witnessed data transmission of more than one gigabyte per second over a distance of two kilometres. However, the new technology will not be ready for the commercial market before 2020 at the earliest.

From http://wap.news.bigpond.com 06/26/2013

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Wirelessly Recharged Electric Bus Rolls Out

 

A new model of electric bus made its maiden voyage on the road in Gumi, Gyeongsangbuk-do (North Gyeongsang Province) on August 6. Powered through wireless recharging, this new electric bus operates without a highly expensive system or long waiting time for recharging. The so-called OLEV (On-Line Electric Vehicle) is powered by a shaped magnetic field in resonance (SMFIR) technology developed by the Korea Advanced Institute of Science and Technology (KAIST) and is recharged wirelessly. The main characteristic of the bus is that the vehicle uses electricity converted from magnetic force supplied by rechargers embedded in the roads at bus stops and parking lots. Using a smaller battery due to its real-time recharging, the vehicle is comparably light. It can also operate on regular roads. “The OLEV can be recharged while it is resting in a parking lot or at a bus stop,” said Cho Dong-ho, a chief researcher of wireless electricity transmission. “It can run at 50 to 60 kilometers per hour in the city or as fast as 90 kilometers per hour.” It was chosen as one of “The 50 BEST Inventions of 2010” by Time Magazine. It was also identified as one of the top 10 most promising technological trends that can help foster sustainable growth by the World Economic Forum’s Global Agenda Council on Emerging Technologies in Davos, Switzerland. According to the Ministry of Land, Infrastructure and Transportation (MOLIT), the vehicle is safe and convenient because it is recharged wirelessly, thus eliminating the danger of electric shock. Gumi, which was selected for test runs, will operate two electric buses on a 24-kilometer roundtrip route between Gumi Station and Indong, until December. The buses will start regular operation in the city beginning next year. 

From http://www.korea.net/ 08/13/2013

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NORTH KOREA: Unveiling 'Secure, Homemade' Smartphone

 

North Korea, one of the most isolated and censored societies on the planet, has unveiled what it says is a domestically-produced smartphone. Industry analysts say the "Arirang", built around Google's Android OS, is likely manufactured in neighbouring China, however. The existence of the phone, named after a famous Korean folk song, came to light during a factory inspection by North Korean leader Kim Jong-Un at the weekend. During the tour, Kim was given a detailed briefing on the "performance, quality and packing of the Arirang hand phone," Pyongyang's official Korean Central News Agency (KCNA) reported. Some analysts suggest the "Arirang" is aimed at getting North Koreans to use an officially-approved phone that can be properly monitored. While Internet access is virtually non-existent in North Korea, which comes bottom of any media freedom survey, the country is not a complete IT desert. Cell phones were introduced in 2008 through a joint venture with the Egyptian telecom firm Orascom, which says there are now two million users in North Korea. A domestic Intranet was launched in 2002 and some state bodies have their own websites.

 

It is a natural progression for an impoverished country desperate for investment, but in North Korea the economic imperative is always weighed against the potential for social disruption.

Subscribers to the sole cell phone system provider, Koryolink, can call each other, but not outside the country. The Intranet is similarly cut off from the rest of the world, allowing its very limited number of users to exchange state-approved information and little more. Access to the full-blown Internet is for the super-elite only, meaning a few hundred people or maybe 1,000 at most. For all the regime's efforts, the information barrier erected around North Korea has, in recent years, begun to lose some of its prophylactic power. Smuggled Chinese mobile phones allow people near the border to connect with Chinese servers and make international calls, while re-wired TVs allow access to outside broadcasting. The KCNA report on Kim's factory visit noted that the young leader praised the "Arirang's" developers for coming up with a product that "provides the best convenience to the users while strictly guaranteeing security".

 

KCNA photos of the factory visit show workers with the finished phones, inspecting, testing and packing them.There are no pictures of an actual assembly line. "Despite KCNA's reporting that the handsets are made at the factory, they are probably made to order by a Chinese manufacturer and shipped to the factory where they are inspected before going on sale," said Martyn Williams, who runs the North Korea Tech website. Steven Millward on the Tech In Asia website reached the same conclusion. "Possibly, the whole smartphone is made in China, and only the final boxing is done in the rather sparse plant that Kim Jong-Un toured," Millward said. In February, a picture of Kim Jong-Un with a smartphone triggered fevered speculation about which brand was favoured by the leader of one of the world's most repressive nations. After ruling out an Apple iPhone or a Galaxy from South Korea's Samsung, the consensus was an HTC phone made in Taiwan.

From http://news.xin.msn.com 08/13/2013

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INDONESIA: Launching National Emergency Hotline

 

The Ministry of Health partnered with 10 telecommunication service providers to launch a national health emergency hotline similar to the United States government’s 911 emergency hotline number. According to Akmal Taher, the Health Ministry’s director general for health development, the hotline number, 119, would allow the public to obtain information regarding the availability of hospital rooms as well as make emergency requests for an ambulance. “In the future, we will no longer see patients being rejected by hospitals when they are in dire need of health assistance. They can simply dial the number to get information about the nearest available hospitals,” Akmal told reporters on Monday. The 119 emergency hotline was first launched in Jakarta early this year, in cooperation with PT Telkom Indonesia. The service is now being expanded nationwide as part of the Ministry’s Memorandum of Understanding with the following key stakeholders: PT Telekomunikasi Indonesia; PT Telekomunikasi Selular; PT Indosat; PT XL Axiata; PT Smartfren Telecom; PT Bakrie Telecom; PT Axis Telekom Indonesia; PT Sampoerna Telekomunikasi Indonesia; PT Smart Telecom and PT Hutchison 3 Indonesia. Meanwhile, Chairul Rajab Nasution, the ministry’s health referral system director, estimated the service to be ready for full implementation across all provinces by 2014. Nasution added that they hope address certain drawbacks such as the need to key in the area code when dialling the 119 hotline number.

From http://www.futuregov.asia/ 06/06/2013

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MALAYSIA: To Introduce Automatic System for Birth Registration

 

The National Registration Department will initiate an automatic system for birth registration, in a bid to solve the problem of late registration of children born across the country. Deputy Home Minister Datuk Wan Junaidi Tuanku Jaafar said that the automatic registration would be launched throughout the country, with the exception in Sabah where the Royal Commission of Inquiry on illegal immigrants was ongoing. The registration will be automatically processed the moment a child is born in the hospital. “There are some parents who would pack up their belongings and go home immediately after their child was born in the hospital,” said Wan Junaidi. He added that although the problem of delays in registering newborns was not as common as it used to be, it still exists. “Everyone must register their children within 42 days of birth,” he said. The late registration was not exclusive to Sarawak — one of the two states on the island of Borneo — where parents in the remote inner areas tend to delay registration.  “Despite the logistics problems in Sarawak, there is not much difference when compared with other states in the peninsula,” he explained.

 

Currently, the NRD has in corporation with community leaders to inform about the newborns in their respective communities. The community leaders would collect the data on the newborns and give it to the divisional resident’s office. Then, the officials will forward the registration details to the NRD. Wan Junaidi added that community leaders were the best people to identify genuine Malaysians in their settlements, especially in areas along the Sarawak-Kalimantan or Sarawak-Brunei borders. “There will be those who will abuse this system. The community leaders are the ones who can best differentiate between locals and outsiders,” he said. Nine years ago, the NRD successfully initiated the birth registration programme to outreach citizens living in remote interior areas. The NRD officers went sent to isolated communities such as in Penan to register births there. “Back then, there was an average of 2,300 cases of late birth registrations a month. Since the programme started, it has decreased to about 200 cases monthly,” he said.

From http://www.futuregov.asia/ 06/11/2013

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PHILIPPINES: City Beefs Up Public Safety Operation with Intelligent Tools

 

The Davao City Government in the Philippines successfully implemented Intelligent Operations Center solution to enhance the operation of existing Public Safety and Security Command Center (PSSCC) by integrating and analysing relevant data collected from multiple agencies. In partnership with IBM, the successful implementation was announced on June 6 with the emphasise on the new solution as an key element to help the city’s PSSCC in cooperate emergency services such as police, fire, anti-terrorism task force, and the K9 urban search and rescue service. “We believe that keeping our city safe is a critical factor in raising the standard of living and ensuring continued economic prosperity,” Davao Mayor Sara Duterte-Carpio said. He added that the new solution has enhanced the work of PSSCC from responding to critical events to anticipating and preventing them, when and where possible.  With the new system in place, the PSSCC controls over centralised operations dashboard where multiple agencies can integrate and process data in real time. It will significantly improve the response time to critical situations and emergency situations.

 

The project started in 2012 with the initial investment of PHD120 million allocated by the local government. Over the past month of operation under the new centralised and intelligent platform, there have been a noticeable improvements in the management of the four main pillars of public safety; crime prevention, emergency response, threat prevention and response, and traffic management. Davao City is the largest city in the Philippines of its size, and the second most populous city with estimation of over 1.5 million people. It is considered the business capital of the Southern Philippines in the Mindanao region. Standardising the operation procedures and unifying the communications capabilities of Davao City’s public safety and security department has resulted in improved incident outcomes. The Intelligent Operations Center’s technologically advanced analysis, integrated communications, GPS and video surveillance capabilities help the PSSCC and agency responders more effectively adapt its resource needs in the midst of public safety or security incidents.

From http://www.futuregov.asia/ 06/11/2013

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Philippine Geohazard Mapping Identifies Areas Prone to Natural Disasters

 

The Mines and Geosciences Bureau (MGB) has identified areas in Central Luzon that are classified as “unfit for dwelling” due to topographic attributes making it prone to flooding, earthquake, liquefaction and other climate conditions. Central Luzon is an administrative division located north of Manila, the nation’s capital. It consists of seven provinces and is known as the “rice granary of the Philippines” as it is the largest plain in the country and produces most of the country’s rice supply. According to Geology Division chief Noel Lacadin, the geohazard mapping covered the provinces of Aurora, Zambales, Pampanga and Bulacan, making it easy for Local Government Units (LGU) to warn residents in the event of natural disasters. “The data is available in the MGB website, and it’s the obligation of the LGU’s to do their part to prevent casualties in the event of calamities and disaster,” he said, noting the maps also designed for locate areas ideal as evacuation and settlement centres.

From http://www.futuregov.asia/ 06/19/2013

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More Filipinos Use Cellphones as "Mobile Computers": Study

 

Filipinos are using their mobile phones not only to communicate but also as mobile computers as well, according to a recent market study issued Tuesday. TNS, a global customized research company, said in its report that Filipino consumers are not just using cell phones to call and texting messages and photos, but also as a means to have "internet- on-the-go," allowing users to be always online. Of the 38,000 respondents in Metro Manila, 75 percent of the respondents surveyed used mobile phones to take photos or videos; 45 percent to browse the internet; 44 percent to access their social networking sites; and 37 percent to check their emails. The study was conducted from November 2012 to January 2013. "Based on the findings of the study, the increase in various mobile activities explains the growing trend of Wi-Fi accessibility in public areas," said TNS Philippines Managing Director Gary de Ocampo. About 35 percent of Metro Manila respondents connect to the internet via Wi-Fi access in public areas in 2013.

 

The study also showed that Filipino consumers changed their purchasing priorities from buying phones based on physical features to choosing a phone that will enhance personal experience. Smartphone usage in the Philippine is now at 53 percent compared to overall mobile phone usage of 89 percent. The study identified five growth potential for increase mobile usage video calling, Wi-Fi at home, watching live TV shows, blogging and streaming video like You Tube. The sale of smartphone in the Philippine market is seen to increase significantly in the next few years as prices go down. The TNS study also revealed that most Filipinos living in Metro Manila own "multiple screens" or more than just one device. A typical household owns at least four of the following devices : a mobile phone (89 percent), smartphone (53 percent), tablet (14 percent), desktop (39 percent), laptop/netbooks (37 percent) and smart TV (4 percent.)

From http://news.xinhuanet.com/ 07/02/2013

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The Philippines Rolls Out E-Learning Solutions in Public Schools

 

The Department of Science and Technology (DOST), together with the The Department of Education (DepEd) and the National Engineering Centre (NEC)of the University of the Philippines – Diliman, led the distribution and installation of thin client solutions and e-learning content to Tambubong Elementary School as part the Government’s “Cloud Top” project. The “Cloud Top” project aims to reduce the acquisition costs of computer hardware and software by promoting the use of thin client PCs to facilitate an innovative blended learning approach. Additionally, it also seeks leverage the government’s cloud applications make quality educational content easier to access. The school received 16 thin clients and a server from both DOST and the NEC. Meanwhile, DepEd will be providing the content covering all the subjects in the elementary level, particularly those for Grades 5 upto7. This will guide teachers on the conduct of their lectures and exercises. “I believe that students would be more encouraged and inspired to study their lessons because as devices like computers offers more exciting ways of learning compared to traditional learning materials like textbooks and workbooks.” said Gerardo Olchondra, principal of Tambubong Elementary School. Apart from producing and installing the thin clients and servers, the project also includes the development of long-range Wi-Fi communication equipment for the schools and other target areas. DOST also revealed that there are plans to leverage TV White Spaces Technology for stronger internet connectivity and to help project proponents create innovative e-learning solutions.

From http://www.futuregov.asia/ 08/14/2013

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Electronic Registration System for Filipino Domestic Workers

 

The Department of Labour and Employment (DOLE) of the Philippines has announced the launch of an electronic system to ease registration for household domestic workers and help ensure their welfare. Secretary of DOLE, Rosalinda Dimapilis-Baldoz, said that the implementing agencies accessed the progress of the Unified Registration System (URS). “We have all agreed that the URS will be pilot-tested and then rolled out”, she said. The implementing agencies are DOLE, Department of Interior and Local Government (DILG), Home Development Mutual Fund (HDMF or Pag-IBIG Fund), Social Security System (SSS) and the Philippine Health Insurance Corporation (PhilHealth). The URS will serve as a standard and common registration platform to facilitate a seamless transactional environment for domestic workers registering for the various welfare schemes. These are the national housing savings programme, social security programme and health insurance programme, implemented by HDMF, SSS and PhilHealth, respectively. With the URS, the employer and employee will have to fill a total of only three electronic forms. Until a common ID is developed, both the parties will continue using the separate IDs for the three respective systems. The technical aspects of the URS, including an interactive web-based facility will be ready within the next two weeks. Once the system is ready, the agencies will conduct an extensive education and information campaign to raise awareness on the new registration system.

From http://www.futuregov.asia/ 08/20/2013

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SINGAPORE: To Make Financial Statements of All Charities Available Online

 

Singapore will soon make the financial statements of all charity organizations available on an official Charity Portal shortly, the Office of the Commissioner of Charities said on Wednesday. This is part of the changes in regulations made by the Commissioner of Charities to better protect charities and donors following the Charities Act Amendment Bill that was passed in parliament in 2010. Now all externally-audited charities, including all charities set up as companies, and all other charities with annual income or expenditure over 500,000 Singapore dollars (393,701 U.S. dollars), will have to post a summary of their financial information online on the Charity Portal. A new Charity Portal will be rolled out in the second half of 2013, the Commissioner of Charities said. There are now measures in place to better manage the conduct of commercial and third-party fund-raisers and commercial participators. A commercial fund-raiser is required to declare its identity as a commercial entity. Charities are also required to indicate in brochures and websites the proportion of the proceeds raised that will be for charitable purposes. Commercial fund-raisers need a written agreement with their beneficiary charity on the fund-raiser's fees and the time frame within which the proceeds much be transferred to the charity. The office said that a record 1 billion Singapore dollars (787 million U.S. dollars) in donations were collected in 2012, up 12 percent from the 896 million Singapore dollars (706 million U.S. dollars) in 2011.

From http://news.xinhuanet.com/ 07/25/2013

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Singapore Library Uses Analytics to Forecast Demand

 

The National Library Board (NLB) used analytics to improve accuracy in forecasting patrons’ demand by 60 per cent, reducing waiting time for popular books and frequency of patrons not being able to find the book they want. Housing over eight million reference books, novels, magazines, audio visuals, and audio books and catering to more than two million registered members, NLB is challenged to find the right balance in its collection to ensure its materials stay up-to-date, relevant and engaging to patrons. For patrons who are looking to borrow a highly popular book, the wait between reserving and receiving their book may drive them to look for alternative means to get the book such as purchasing a copy from a bookstore. “Having a wide-ranging collection of books is just part of the equation. We have to continually identify and assemble a collection of books that has the right mix, appeal and balance to cater to the different segments of our library patrons,” said Colin Seow, the library’s Manager for Resource Management. NLB invested in a demand-driven forecasting solution which empowers staff to make better procurement decisions through guided forecasting based on past data and statistics.

 

The solution analyses NLB’s loan data to generate unrestricted, rolling forecast numbers for new titles, existing titles and for unmet demands such as patrons who fail to checkout a book on their visit. Each forecast is individually calculated using statistically optimised parameters to provide up-to-date projections. Additionally, factors that could potentially impact the demand analysis, including loans, categories of books, renewals, reservations, authors, titles and others, were identified, quantified and included in the forecasting processes. “Through the SAS Demand-Driven Forecasting solution, we are able to analyse past patron and circulation data, and turn these data into useful insights to guide our acquisition decisions,” commented Seow. “Our librarians’ experiences combined with our expertise in analytical insights have increased our ability to make acquisition decisions with greater accuracy.” The solution, deployed across its group of 25 public libraries and one National Library, is integrated with two other library systems – the Electronic Selection and Acquisition system and the Collection Planning systems – which manage and oversee NLB’s collection throughout the island.

From http://www.futuregov.asia/ 08/22/2013

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THAILAND: Launching Medical Call Centre for Citizens with Impairments

 

National Institute for Emergency Medicine (NIEM), Thailand joined forces with TOT —state-owned telco— to launch emergency call centre for elderly citizens and people with hearing and speech impairments optimising consolidated medical records, national data on elderly and persons with disabilities, and satellite location-based data. The “TOT Help Call Centre 1669” project aimed to provide emergency medical aid to elderly and people with hearing and speech impairments as they require special phone service. An MOU was signed by the NIEM, the TOT, Universal Foundation of Person with Disabilities, and National Broadcasting and Telecommunications Commission (NBTC) on June 19. The project is a part of an effort to provide access to basic telecommunication infrastructure such as telephone for senior citizens and persons with disabilities. “This collaboration will answer the needs for medical service of our senior citizens and citizens with hearing and speech impairments, as well as to allow the NIEM to provide equal opportunity for people to access medical emergency service,” said Dr Anuchar Sethasathien, NIEM Secretary General.

 

The database of persons with hearing and speech impairments will be created and shared with the ‘TOT Help Call Centre 1669” across the country as part of providing service over the phone. The data includes medical records, contact number, home address and location data, and other information pre-registered with the foundation by each person. The service will be piloted across seven provinces of Chon Buri, Rayong, Khonkaen, Nong Bua Lam Phu, Udon Thani, Kalasin, and Ubon Ratchathani, before being launched nationwide. The call charge will be free for TOT fixed line customers during the initial stage of the project. Later, customers who are interested will be charged at THB 30 (US$1) per month. TOT customers who have senior members or family members with hearing and speech impairments at home are encouraged to register for this service. Data from the Institute for Population and Social Research, Mahidol University shows that Thailand has nearly 16-million senior citizens aged over 60 years old. Of the 1.4 million persons with disabilities registered at the National Office for Empowerment of Persons with Disabilities under Ministry of Social Development and Human Security, there are up to 221,199 people with hearing and speech impairments.

From http://www.futuregov.asia/ 06/26/2013

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Thailand Covers Border City with Free Wi-Fi

 

Ministry of ICT (MICT), Thailand last week launched free Wi-Fi project to cover Nong Khai province with high speed Internet, in an effort to prepare this border city for the coming Asean Economic Community (AEC). Nong Khai is a city in the North East of Thailand, located on the Mekong River near the Thai-Lao Friendship Bridge that is spanning the river to Laos, on the other side. The city is vibrant and famous for being a place where citizens of both countries coming for visiting, residing, and trading. “Nong Khai is like a gateway to our neighbour [Laos]. The free Wi-Fi project will enhance the city’s socio-economics and education for residents of Nong Khai,” said MICT Deputy Permanent Secretary Somboon Mekpaiboonwattana. Deputy Nongkai Governor Vichien Piyawarakorn said that the city is in preparation to embrace the Asean integration in 2015, and is now focusing on improving its necessary infrastructure for the coming economic growth.

 

“The Free Wi-Fi project will faciliate Nong Khai residents — students, public officials, business person, and visitors to the province — to benefit from accessing the high speed internet,” he added. People in Nong Khai will enjoy the high speed internet of up to two Mbps, at 30 minutes per day of up to 15 hours per month by selecting the “ICT Free WiFi by True” network and proceed the registration process. “The ICT Free Wi-Fi by True project” in Nong Khai is in partnership with True Corporation — a private ICT provider, and in line with the MICT’s “Smart Thailand” campaign to promote free Wi-Fi at the Public place. Started in 2011, the MICT has already provided Free Wi-Fi hotspots to cover up to 120,000 locations across the country in collaboration with public and private sector. The ministry plans to provide more hotspots of up to 150,000 location by next year.

From http://www.futuregov.asia/ 06/10/2013

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Thailand Introduces Software to Reveal Air Pollution

 

National Institute of Development Administration (NIDA), Thailand last week introduced new software to reveal air pollution levels in Bangkok from car exhaust pipes as well as assess the risk level of residents to carcinogenic fumes. Developed in partnership with Bara Scientific, the NIBRA software is able to record accurate amount of toxic substances, allowing relevant agencies to public health to make more accurate research, and come up with subsequent prevention for long-term pollution control and other solutions. The same software will be available for public to download later this year, which will enable residents to keep personal records of the density of fumes, and consolidate them with public database to calculate density levels of carcinogenic fumes and substances in their neighbourhoods. The carcinogenic fumes can be the cause of lung cancer. “Data on those substances would be more precise and variable,” said Assoc Prof Siwatt Pongpiachan, Director of NIDA’s Centre for Research and Development of Disaster Prevention and Management.

 

The software will require users to record personal data of ages, weight, and duration of exposure to carcinogenic fumes their areas, as part of risk assessment indication. Users can use those factors to calculate the risk based on formulas of exposure to carcinogenic polycyclic aromatic hydrocarbons (PAHs), and later the possibility of respiratory illnesses or even lung cancer caused by long-term exposure to unhealthy air pollution. A study conducted by NIDA using result from the NIBRA software showed the risk ratio faced by traffic policemen and vendors in several areas in the capital where air pollution is bad. The results are highest under current NIBRA criteria although not very high under a general standard. The calculations will be more precise after NIBRA has completed the development of the software and ready for public use via online download, according to Pongpiachan. “When more information about carcinogenic substances and other items is put into the database - and NIBRA software used widely in many areas in Bangkok, the results of calculations will be more accurate and variable,” he said and added that people who are concerned about their risk level can make good use of this software to find out how healthy is the air around their areas.

 

NIBRA software’s calculations are based on data collected between 2006 and 2009 from a database operated by the Pollution Control Department under Ministry of Natural Resources and Environment. Bara Scientific managing director Ittiphol Kittikhun said he wished the department would upgrade and expand the database and permit public use of it - as is being done in many developed countries, as the investment would be much cheaper compared to treatment costs for lung cancer or respiratory diseases. The software can also be applied to use in emergency cases like the explosion. The portable gas chromatographs-mass spectrometer can reliably identify what kind of carcinogens and how many carcinogenic substances are in the air. The NIBRA software can easily assess the risk of exposure individuals in the community, Pongpiachan said. Ittiphol said his company would collect air samples at 500 locations in the capital, or 10 in each of all 50 Bangkok districts, if it had a budget and the capability to do this.

From http://www.futuregov.asia/ 06/18/2013

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Thai Hospital Adopts M-Health Solution

 

Vibhavadi Hospital in Bangkok is adopting a mobile health solution to deliver reminders about appointments to all patients on their cell phones. The mHeath+3 platform, developed by New Zealand-based mHealth provider Vensa Health, will automate and manage appointment reminders for all 200,000 appointments that the hospital schedules annually. The hospital serves more than 20,000 in-patients and 300,000 out-patients a year. The platform has been integrated with the hospitals existing health information system to allow the hospital to send personalised reminders directly to patients’ cell phones through SMS. For the initial two-month pilot, the platform will be used across five departments representing 15 to 20 per cent of all appointments scheduled in the hospital. The hospital will assess the effectiveness of the system in ensuring appointment attendance and increased saving of time and resources during the trial. Vibhavadi Hospital expects to see millions in savings by cutting the number of missed appointments annually by as much as 50 per cent. Patient outcomes too will be improved with fewer patients missing appointments with their doctors.  “We expect to be able to use Vensa’s system to improve service integration at Vibhavadi and ensure more patients attend the appointments they need at the right time to stay well”, stated Chaisit Viriyamettakul , Managing Director of Vibhavadi Hospital. Vibhavadi Hospital employs more than 300 physicians, and is affiliated with an extensive network of hospitals across the country.

From http://www.futuregov.asia/ 07/09/2013

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Thailand Launches ASEAN Community e-Classroom

 

The Ministry of Information and Communications Technology launched the pilot trial of its ASEAN Community e-Classroom project, an initiative under the ASEAN ICT Master plan 2015, which aims harness the ICT skills of people with disabilities. The ASEAN Community e-Classroom is a virtual classroom featuring several ICT courses aimed at making sure that people with disabilities – whether blind, deaf and mobility impaired — is equipped with the necessary ICT skills to be part of a competitive ASEAN ICT workforce. Users can simply create an account and choose their desired learning track from the eight course categories which include the following: Smart ASEAN Citizen, Smart ASEAN for the Youth, Smart ASEAN for Women, Smart ASEAN aged citizen, Smart ASEAN with physical disabilities, Smart ASEAN blind, Smart ASEAN deaf, and Learning disabilities guardian. With the goal of the free movement of labour by 2015, ASEAN hopes that its pool of skilled professionals are equipped with the skill sets needed to facilitate a true regional labour integration - one that results to the development of competitive and productive enterprises, better lives for the people and socio-economic growth.

From http://www.futuregov.asia/ 07/19/2013

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400,000 Free Wi-Fi Hotspots in Thailand by 2014

 

Thailand is to have a total of 400,000 free Wi-Fi hotspots nationwide by 2014, announced the ICT Minister, Anudith Nakornthap. About 270,000 free hotspots were installed in the last two years, with another 150,000 to be added next year. In 2012, National Broadcasting and Telecommunications Commission (NBTC) of Thailand allocated THB 950 million (US $30 million) for the ICT Ministry’s free Wi-Fi project which started in 2011. The Wi-Fi hotspots will serve about 7.7-10 million people. State-owned telecom company, TOT, is providing the Wi-Fi equipment, although various public and private agencies are charged with installing the Wi-Fi system. In two years, the Ministry of ICT (MICT) will hand over the management and maintenance of the network to TOT and CAT, state-owned provider of telecom infrastructure. Citizens can register for free use of the Wi-Fi service for 6 months, with each access lasting 20 minutes, up to a total of two hours per day. Thailand also launched the ‘ICT Free Wi-Fi for Tourism’ campaign in 2012. MICT’s Wi-Fi initiatives are under its Smart Thailand programme to promote its free Wi-Fi service campaign to bridge digital divide and ensure equal telecom access across the country.

From http://www.futuregov.asia/ 08/13/2013

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New Police Website for Transfer Requests

 

The Royal Thai Police has launched a website where police officers can file requests if they wish to be transferred to a particular area, deputy police commissioner Pol General Somyot Poompanmoung said. "This should boost their morale," he said yesterday. Somyot said that in his 35 years in service he had witnessed several officers losing heart when they could not get transferred to their home provinces. "Some want to go back to their hometowns to take care of their parents," he said, pointing out that low morale could also affect efficiency at work.  The new website will serve as a forum via which police officers can list their desirable posting and their current position so their transfers can be arranged ahead of the reshuffle. "Both sides will have to inform their supervising units," Somyot explained. He went on to say that while the website was designed to help officers get transferred to places they want, it had no influence on the supervisors' decision.

From http://www.nationmultimedia.com/ 08/16/2013

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VIETNAM: City Reviews Pilot Trial of Digital Mapping Project

 

The Municipal People’s Committee and the local Department of Information and Communications of Da Nang City organised a meeting last week to review and assess the pilot trial of the city’s digital mapping project. The meeting gathered industry experts from the private sector such as Hitachi Solutions (HISOL), Zenrin (ZRN) and the FPT Information Systems Company. The pilot trial of the digital map of Hai Chau District covers a total area of 24km2, equivalent to about 50,000 houses in this district. It depicts administrative boundaries, transport routes, residential housing, bus routes, traffic signals, hospitals, schools, hotels, markets and others. In addition, the digital map allows users to view various “Places of interest” in the city and also measure the distance between them. According to an official statement, the Department will work closely with their Japanese partners to solve issues and concerns that were identified during the implementation of the pilot trial. Furthermore, they will also be discussing how they can leverage various GIS applications for better urban planning.

From http://www.futuregov.asia/ 06/10/2013

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Online Hotel Booking Service Going Strong

 

The online hotel booking service is becoming a lucrative business for investors in the hospitality industry in Viet Nam. A Thoi Bao Kinh Te Sai Gon (Saigon Economic Times) report says that Viet Nam now has 13,700 tourist accommodation facilities with about 290,000 rooms, including 61 five-star hotels with 14,600 rooms, 154 four-star hotels with 19,300 rooms, and 365 three-star hotels with 25,520 rooms. With the number of domestic and overseas tourists visiting different locations in the country increasing every year, many of those looking to reserve accommodation find it convenient to do so online. According to the General Statistics Office (GSO), the number of international arrivals in Viet Nam in June 2013 was 567,291, up 1.5 per cent over the previous month and 29.9 per cent year-on-year. In the first six months of this year, in spite of the global economic recession which has strongly impacted Viet Nam's source markets, the tourism sector has managed to take advantage of its strengths and gain positive growth, the report says.

 

Total international arrivals during the first six months reached 3,540,403, a 2.6 per cent growth over the same period of 2012. The number of domestic tourists was 24 million, up 12 per cent, and total tourism revenues rose 23.5 per cent year-on-year to reach VND105 trillion (US$5 billion). Given such attractive conditions, Viet Nam is a potential market for websites providing online booking services. The report says that at present there are dozens of websites abroad and some at home that providing online booking services for hotels in Viet Nam. But a few overseas companies like Agoda.com, Booking.com and Expedia.com dominate the market now, charging between 15 and 20 per cent for a confirmed booking. Some domestic websites offering the service at lower prices are not able to compete with the big players. In the past, the overseas websites provided the service for three to five star hotels and resorts, but now they are ready to help smaller tourist accommodations like mini hotels and guesthouses. "These websites are very quick on the uptake. Although their head offices are located abroad, they carry out surveys of the country's regions every year to discover new hotels and introduce their booking service to these establishments," said Phan Van Toan, general director of the Phan Thiet Allezboon Resort. Three to five star hotels and resorts are those that have the highest online sales turnover. At some high-end hotels, online bookings account for nearly 40 per cent of their total sales.

 

At the Majestic Hotel in HCM City for instance, online bookings account for 37 per cent of its occupancy, most of them sold by overseas websites, according to general manager Nguyen Anh Vu. Doing business with these overseas websites is simple and flexible and highly effective, so the hotel is ready to pay up to 15 per cent of the value of a sold room to the websites, Vu said. Tao Van Nghe, general manager of the Rex Hotel in HCM City, also said that global websites dominated the domestic hotel room booking market. This is a global trend and set to rise because of the increasing use of mobile devices, he said. Global websites were more attractive than domestic ones in selling hotel rooms online since they not only have their networks covering the entire world, their payment was very quick and flexible, Toan said. "If we sell rooms on overseas websites we can get the money right after customers check out while we have to wait for at least one or two weeks to get money if we sell rooms on domestic websites," he said.

 

Despite the market domination of global firms, domestic counterparts like Ivivu.com and Chudu.com have been very active in seeking new ways to better exploit the market. Recently, the Viet Nam My Tour Company entered the market with its Mytour.vn website. The leader of a major tourism company, who declined to be named, said that his company had already invested US$1 million to open a website specialising in selling hotel rooms online. He said the website is set to begin operations next year "The domestic market still has much potential, but because we lag behind the global websites, we have to make some changes to attract customers. We will provide other relevant services in addition to the hotel room bookings to create more convenience for customers," he said, adding that the problem of "slow payment" would be settled.

From http://vietnamnews.vn/ 08/05/2013

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City's Rapid Transport System to Be Ready in 2017

 

The first Bus Rapid Transit route is expected to be put in use in four years, according to HCM City officials. Duong Hong Thanh, deputy director of the city's Department of Transport, said a feasibility study was being completed on the proposed route from Mien Tay trans-provincial bus station to Thu Thiem Tunnel and Metro Station Line No1 in Cat Lai. The proposed 25-km BRT system would run along Vo Van Kiet Boulevard, connecting the east and west portions of the city. Thanh, however, did not reveal how much the new system would cost. One online source said construction cost could total US$152 million. When contacted by Viet Nam News, Thanh declined to comment further. The system would have a fleet of 30 buses that would charge lower fares for students and the poor.  According to the city's transport department, the South Korean Government has helped the city conduct research and outline eight different BRT schemes that would cover the most important areas of the city. The chief representative of the Korean International Cooperation Agency in Viet Nam said the bus system would provide a safe and convenient transport for the city's residents. He said he hoped that with the three-year effort of both countries on the bus proposal, the project would be approved and implemented as soon as possible.

 

The bus system would decrease travel time and improve the bus speed up by 40 per cent, as well as reduce air pollution, he said. Most people in HCM City rely on motorbikes which account for more than 65 per cent of vehicles. The current bus system is ageing and inefficient.  Traffic congestion has worsened, while road accidents kill more than 800 people in HCM City each year. The two-wheeled culture has contributed to what the World Bank calls a disconnected form of sprawl or "leap-frog development".Together with the first metro line Ben Thanh – Suoi Tien, which is under construction, the development of BRT shows that the city government was making an effort to reduce the number of motorbikes in use and develop a public transport system, Thanh was quoted as saying by Sai Gon Giai Phong (Liberated Saigon) daily. This was especially important because more people would decide to buy cars as their incomes rise, contributing further to traffic gridlock, he added.

 

Among the Korean agency's eight proposals are:

— a 32km route from Binh Phuoc Intersection to Nguyen Thi Minh Khai Street and the Mien Tay trans-provincial bus station.

— a 9.1km route from Ben Thanh Market to Cach Mang Thang Tam Street;

— a 14.9km route from Bach Dang Quay to Quang Trung Software Park;

— a 22km route from Cay Go Roundabout to Ha Noi Highway;

— a 13km route from the District 8 Bus station to Hang Xanh roundabout;

— a 14.6km route from Bach Dang Quay ferry to Nguyen Huu Tho Street and Kenh Te Bridge;

— a 16.3km route from Ben Thanh Market to An Suong Bus Station; and

— a 5km route from Ba Queo T-junction to Au Co Street to Ba Thang Hai Street.

From http://vietnamnews.vn/ 08/10/2013

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INDIA: Railway to Launch SMS Grievance Redressal System

 

India Railway is all set to launch SMS Grievance Redressal System to response passenger complaints regarding housekeeping services. On-site Passenger Complaint Redressal System (OPCRS) is being established as proposed in Rail Budget 2013-14. This service will be launched on few selected trains where passengers can contact onboard staff through SMS or phone call. It will address issues like cleanliness in coaches, toilets, and other problems faced during journey. Indian Railway has asked three digit numbers from Department of Telecom to create a complaint cell number. As soon as the SMS is sent, the information will be registered on OPCRS and will be transferred to GSM cell available with housekeeping supervisor. An acknowledgement would be sent on the mobile phone of complainant with a complaint ID. The complainant needs to disclose the ID to the housekeeping supervisor after he attends to problem.

From http://egov.eletsonline.com 06/11/2013

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Goa Government to Provide e-Notepads to Students

 

Goa Government is all set to introduce e-notepads in schools for the students of class V and VI. It aims to make education system hi-tech. Around 50,000 e-notepads would be provided to government and private schools. Students will get e-notepads by the end of July. It will be pre-loaded with the updated syllabus. Government also plans to make school campus Wi Fi enabled so that students can access internet through their e-notepads. Although e-notepad will not take place of black board teaching format. It will help students to revise their subject. The overhead projectors are also planned in few of the schools so that the students can be taught in a more interactive manner.

From http://egov.eletsonline.com 06/14/2013

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Farmers in Odisha Gets Mobile Phones

 

Naveen Patnaik, Chief Minister of Odisha recently distributed 5,000 mobile phones to farmers. It will help farmers to plan farming applications and track market price of various agricultural produce and weather. IIT-Kanpur had designed applications technological support for the mobile phones. Farmers can obtain information through voice call and SMS in local language. Farmers have to fill up a form to register with the regulated market committees. There are almost 66 regulated market committees in the state. Government of Odisha has sanctioned Rs two crore for the project. Government plans to distribute 20,000 mobile phones.

From http://egov.eletsonline.com 06/19/2013

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India Launches First Navigation Satellite

 

India successfully launched its first dedicated navigation satellite using the Polar Satellite Launch Vehicle which took off from the Satish Dhawan Space Centre, Andhra Pradesh. An elated ISRO chairman K Radhakrishnan said the IRNSS-1A satellite was precisely injected into its intended orbit. The data from the satellite would help the country in a range of fields including disaster management, vehicle tracking, fleet management and marine navigation. Developed by India, the IRNSS-1A, the first of the 7 satellites constituting the Indian Regional Navigation Satellite System (IRNSS) space segment, has a mission life of 10 years. It is designed to provide accurate position information service to users in the country as well as the region extending up to 1,500 km from its boundary, which is its primary service area. IRNSS will be on lines with Russia’s Global Orbiting Navigation Satellite System (GLONASS), United States’ Global Positioning System (GPS), European Union’s Galileo (GNSS), China’s BeiDou satellite navigation system and the Quasi-Zenith Satellite System.

 

The navigational system would provide two types of services –Standard Positioning Service, which is provided to all the users and Restricted Service, which is an encrypted service provided only to the authorised users. IRNSS applications include mapping and geodetic data capture, precise timing, visual and voice navigation for drivers, integration with mobile phones and terrestrial, aerial and marine navigation, terrestrial navigation aid for hikers and travellers. IRNSS-1A carries navigation payload, which will transmit navigation service signals to users, by operating in L5 (1176.45 MHz) and S band (2492.028 MHz) with a highly accurate Rubidium atomic clock and the ranging payload of a C-band transponder, which facilitates accurate determination of the range of the satellite. India aspires to have the seven-satellite IRNSS space segment in place before 2015 at a total cost of Rs 1420 crore..

From http://egov.eletsonline.com 07/03/2013

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Web Portal to Ensure Online Insurance for Farmers

 

United India Insurance, in alliance with Agriculture Insurance Co of India, has launched an Internet service to cater to the crop insurance needs of farmers in remote areas. Milind Kharat, Chairman and Managing Director of United India, and P. J. Joseph, Chairman of Agriculture Insurance Company of India Ltd, formally launched the Web portal recently. Most of the farmers have no easy access to the offices of insurance companies. This portal would help insurance agents which to farmers services such as transfer of data on real-time basis and faster settlement of claims. An identification number would be given to the farmers that can be used for further renewals. United India is marketing two schemes; weather-based crop insurance and modified national agriculture insurance in selective districts of Kerala, Tamil Nadu, Andhra Pradesh and Karnataka.

From http://egov.eletsonline.com/ 07/10/2013

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All India Radio to Launch SMS Based News Services

 

All India Radio (AIR) is all set to launch an SMS-based service that will bring the latest headlines to registered users across the country. Official sources said that through this service, AIR would send news alerts thrice everyday to registered users. Every SMS will have 3 to 4 news headlines along with an advertisement tag. Officials said this latest service was expected to expand the reach of AIR, while the advertisement tag could generate revenues as the service becomes popular. Officials said the new service required a huge database to store details of registered users and AIR was in the process of finalising a firm that would generate and maintain the database. The intent is to create a system where a user can register himself through an internet-based application with a feature through which the service can also be disconnected if a request is made by the user, a source said.

From http://egov.eletsonline.com 07/17/2013

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Department of Food & Public Distribution Launches Electronic Transfer of Funds

 

The Department of Food & Public Distribution has launched the system of electronic transfer of funds. Sudhir Kumar, Secretary of the Department launched the system recently. The new system would bring more efficiency in the financial working of the Department and would ensure quick and direct transfer of the funds to the beneficiaries. The Department of Food and Public Distribution has a major role to play in the payment of subsidies particularly Food and Sugar covering a substantial amount of Budget outflow. The Department and Reserve Bank of India in partnership with the National Informatics Centre have implemented the electronic payment system of the computerized accounting. This is a fully secured web system of electronic payment certified by the STQC Directorate of the IT Department. It would bring transparency in the payment system. The system serves as a middleware between the accounting applications namely COMPACT for bill processing and Core Banking Solution (CBS) for the bank and the Reserve Bank of India. Apart from being a secured mode of payment, it would be saving time in fund transfer by eliminating physical cheques and their manual processing.

From http://egov.eletsonline.com 07/17/2013

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President Launches SMS Portal for Farmers

 

President, Pranab Mukherjee launched an SMS portal exclusively for farmers. Through this new initiative, farmers can get agriculture related information and advisories as per their needs and location, and in their own language. He called upon the Indian agricultural research system to find technological solutions to challenges being faced by Indian agriculture research and to reach out to the millions of small and marginal farmers. On this occasion, the President and Agriculture Minister launched a number of important publications by the ICAR and presented awards to institutions, scientists and journalists dealing with agricultural research and education. Among areas that need special focus, the President drew attention to quality seed production, agro-processing and post-harvest handling of farm produce, development and introduction of genetically modified crops, and preparing agriculture for climate change.

From http://egov.eletsonline.com 07/17/2013

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Online Ticket System to Visit Rashtrapati Bhavan

 

The Rashtrapati Bhavan has announced online ticketing system to book tickets in order to visit Rashtapati Bhavan.It would charge Rs. 25 as registration charges for booking Rashtrapati Bhavan tours starting from September 1st, 2013. Omita Paul, secretary to the President of India recently  launched new facility of e-payment gateway for e-management of visitors – a system for online collection of registration charges for booking of Rashtrapati Bhavan tours. Visitors individually or in a group of less than 30 will be charged @Rs 25/- per visitor per visit and visitors in a group of 30 will be charged Rs. 600/- in lump sum per visit. Visitors in a group of more than 30 will be charged Rs. 600/- for 30 visitors and Rs. 25/- per visitor per visit for every extra person. Children below the age of 12 years will be exempt. An on-line booking system for tours of Rashtrapati Bhavan was started on January 1st, 2013. Since then, over 47,000 visitor have visited Rashtrapati Bhavan using the system. The charges are meant to enable Rashtrapati Bhavan maintain and improve services to public, said a statement and further added that the registration charges can be also paid at the Reception of Rashtrapati Bhavan prior to the tour.

From http://egov.eletsonline.com 08/06/2013

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Maharashtra Becomes First State to Link UID with Employee Salaries

 

Government of Maharashtra became the first State Government to successfully link UID (Aadhaar) with salaries of State Government employees. The pilot was successfully completed when all employees of the IT department of the State Government got their salaries for the month of July 2013 through their UID (Aadhaar) linked Bank Accounts. The IT department was selected for the pilot as all employees in the department have UID numbers. As an initial step, the UID numbers were mapped to the employee details and bank accounts. The Banks were  informed of the mapping of UID numbers and bank account and the same was seeding in the Core Banking system of the bank and the mapper maintained by National Payment Corporation of India (NPCI). To confirm the correctness of the UID and Bank Account mapping and to ensure that the salary reaches the right person, Re. 1 was pushed into the UID linked bank accounts of the employees as a test case.

 

On successful payment of Re. 1 into each account, the actual salary payment was made, wherein only the UID numbers and the salary amount were mentioned. The payment was made using the Aadhaar Payment Bridge (APB), making Maharashtra the first State to use Aadhaar for payment of employee salaries. Lauding the success of the team, Secretary IT Mr. Rajesh Aggarwal said – “It is a historic moment for the State and another feather in our cap in being the most innovative State in the UID ecosystem. Going forward, it would be extended to other departments and finally the payments would be made directly from one single location without routing it through multiple departments/offices.” Use of Aadhaar Payment Bridge would facilitate payment of salaries into correct bank accounts, ensure that employees get their salaries on-time and without any hassle.

From http://egov.eletsonline.com 08/08/2013

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EDMC Plans Electronic System to Monitor Solid Waste

 

East Delhi Municipal Corporation (EDMC) has planned to launch ‘E-Municipality Solid Waste Disposal Monitoring System’ to ensure effective monitoring of solid waste in the area. The system will enable online monitoring of all vehicles that are used to carry municipal waste through GPS and radio frequency identification device. With its inauguration today, the EDMC will become the first civic body in Delhi to have such a system in place. The entire garbage collection and disposal mechanism in East Delhi areas will be placed under electronic surveillance. RFID and VTS devices are being installed in all auto-tippers and garbage trucks, some other technological innovations are being introduced to improve efficiency and plug the loopholes. RFID tagging is a system that uses a small radio frequency identification device (RFID) for identification and tracking purposes. The corporation plans to equip garbage trucks and auto-tippers with RFID tags to monitor their movement.

 

Similarly, Vehicle Tracking Software (VTS) allows users to monitor and control the movement of vehicles once its trip starts. It helps in better fleet management by reducing the operating costs by delivering mobile assets more effectively. Further, the operator of the device would also be taking pictures of the garbage dumping spots when the garbage would be lifted. In order to make the system foolproof, the hand-held device would be connected to a central server.  All pictures of garbage lifting will be uploaded on the central server. The data complied by the company and movement of vehicles can be viewed live on a dedicated website www.edmctracking.com.

From http://egov.eletsonline.com 08/13/2013

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Aadhaar Enabled Know Your Customer Process Becomes Paperless

 

The electronic Know Your Customer (e-KYC) service of the Unique Identification Authority of India (UIDAI) is transforming the entire KYC process by making it paperless, instantaneous, secure, economical and non-repudiable. The UIDAI expects its e-KYC service to enhance customer convenience and greatly increase business efficiency across sectors that require proof of identity and address to open customer accounts. Not only will this service streamline the process of on-boarding new customers but it will also simplify the process of linking existing customer accounts to their respective Aadhaar numbers in an easy yet secure manner. The Ministry of Finance, Government of India, has already recognized e-KYC as a valid document for all financial services under the Prevention of Money Laundering (PML) Rules. The UIDAI is working with sector regulators for extending e-KYC to their respective sectors.

 

The e-KYC service will extend the power and convenience of Aadhaar KYC to paperless transactions. Using the e-KYC service, residents can authorize the UIDAI to release their KYC data to a service provider. This authorization can either be done in person (through biometric authentication), or it can be done online (through OTP authentication). Upon successful authentication and consent of the resident, the UIDAI will provide the resident’s name, address, date of birth, gender, photograph, mobile number (if available), and email address (if available) to the service provider electronically.’

From http://egov.eletsonline.com 08/21/2013

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SRI LANKA: Mobitel Mobile 4G Services Live

 

Mobitel, a unit of Sri Lanka Telecom, said mobile fourth generation (4G) broad band services had gone live in Colombo, Galle, Hambantota, Jaffna, Kalutara, Kandy, and Matara. The 4G-LTE (fourth generation - long term evolution) services had shown downlink speeds of 96 Megabits per second, which they said was the highest in South Asia. "To enjoy 4G-LTE speeds, customers must use supporting mobile phones, dongles or routers," Mobitel said in a statement. "With these superior speeds customers can experience faster download speeds, smooth HD video streaming, superior online gaming and much more." Enterprises can benefit from the service as it is reliable and has higher average speeds of Mobitel's mobile 4G-LTE service which is backed by the fibre optic network of its parent, the firm said.

From http://www.lankabusinessonline.com 06/03/2013

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Sri Lanka Car Owners to Renew License Through Phone

 

Sri Lanka's car owners will be able to renew and pay for annual revenue licenses through their mobile phones, an official said as part of efforts to boost government service delivery, officials said. Sri Lanka’s Information and Communication Technology Agency (ICTA) said car owners in the Western Province would be able to apply and pay for revenue license from the end of this month. The service will be expanded to the North Western Province and Kegalle District by the end of this year. It will use a mobile payment system from Dialog Axiata, Sri Lanka's largest cell phone company, which has been approved by the Central Bank to handle mobile payments. "This will be an alternative payment system," ICTA's eServices Programme head Kanchana Thudugala said. "It will be initially provided with the support of Dialog’s easy cash payment system." Dialog Axiata is the first operator to be licensed by Sri Lanka's central bank to make mobile payments.

 

ICTA communications director Athula Pushpakumara said other mobile operators would also be invited to join the system. The system will also send a text message notifying the expiry date of revenue license, the following year if a mobile number is provided at the time of renewal. Sri Lanka's vehicle owners already have a facility to pay for revenue licenses online through a credit card. The Western Province motor traffic office had launched the online revenue license issuance system in collaboration with ICTA in 2009. ICTA also plans to set up systems to issue certified copies of marriage, birth and death certificates in the Kegalle district on the requests made via mobile phones from next month as part of its 'e-Sri Lanka' initiative to put state service online.

From http://www.lankabusinessonline.com 07/16/2013

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AZERBAIJAN: Broader E-signature Use Expected

 

Goldenpay will start issuance of electronic digital signatures to the population in Azerbaijan in the near future, the company told the local press on July 1.To broaden the range of e-signature users, the company plans to provide additional benefits for the recipients, as well as to expand the list of e-services whereby they can be used.The company plans to offer e-signature holders such e-services as ordering a loan without visiting the bank and remote opening of bank accounts. Moreover, users will be able to load balance to SMART cards used for water and gas counters.So far, the Data Processing Center of the Azerbaijani Communications and Information Technologies Ministry has issued some 15,000 certificates for digital e-signatures. The vast majority of the issued EDS account for government agencies.The e-signature is available across the entire network of Azerbaijani postal operator Azerpost as well as in ASAN Service centers.The certificate of an e-signature is produced immediately after the request is received by the registration center. The e-signature's owner gets a relevant notification via e-mail.The prices on an e-signature range between 14 manats ($17.8) and 30 manats ($38) for the population, depending on the time period, 80 manats ($101.8) for state bodies and between 60 manats ($76) and 168 manats ($213.9) for enterprises.

From http://www.azernews.az/ 07/02/2013

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Urban Smart Grid First Formed in Azerbaijani City for Diversification of Energy Tariffs

 

The State Agency for Alternative and Renewable Energy (ABEMDA) has started building the country’s first smart grid.  ABEMDA deputy chairman Jamil Melikov has stated that the formation of smart-network began in Gobustan.  "Its creation is crucial for increasing the efficiency of the landfill on alternative energy, which is located in Gobustan, and to ensure quality power supply to the city," Melikov said.  He added that smart grid will enable to optimize energy production and consumption in the city, including automatically introducing restrictions in power consumption.  "After the formation of this grid, we’ll be able to conduct in Gobustan experimental testing of a new billing system, including the introduction of various-by-cost night, peak and stimulating tariffs," Melikov said.  Currently, Azerbaijan applies single retail electricity price of 0.06 manat per kWh.  "In general, the Gobustan landfill has already reached the basic indices of capacity," Melikov emphasized.  After the smart grid formation, Gobustan is going to become country’s first "smart city".  The practice of operation of equipment in it showed that under the best of circumstances (especially weather) the projects in the field of alternative energy can pay off in the country for 7-8 years.

                                                    From http://abc.az/ 07/03/2013

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Successful Development of E-Services in Azerbaijan Draws Interest from Abroad

 

Successful development of electronic services in Azerbaijan attracts the interest of other countries, Deputy Minister of Communications and Information Technologies Elmir Velizade said on July 12 prior to a public hearing on the draft state program on the development of e-services and e-government in 2013-2015."The process of e-government formation is continuing in the country and progress has been made. Moreover, this attracts interest from abroad. Specifically, a broad delegation from Afghanistan which visited Azerbaijan recently took an active interest in Azerbaijan's experience in this area," Velizade said. According to him, the Azerbaijani government pays much attention to the development of e-services provided by government agencies.2013 was declared the Year of ICT in Azerbaijan." Over 50,000 people a month enjoy services offered on the e-government website. Of the 417 services from the list approved by Azerbaijan's Cabinet of Ministers, 225 have already been integrated into the portals of the e-government and relevant state bodies," Velizade said.

 

The ten government agencies whose services lead in popularity among users have been announced." The greatest interest for citizens is attracted by the services provided by the ICT Ministry, the State Fund of Social Protection, the Interior Ministry, the Ministries of Justice, Taxes, Education, Labor and Social Protection, and Health, the State Customs Committee, as well as the Public Service Commission under the President of Azerbaijan," Velizade said. According to the deputy minister, the application of the State Program on the development of e-government and e-services in 2013-2015, discussed during the public hearings, will allow to achieve significant results in this area." The state program will cover three years and we expect that it will give a significant impetus to the development of e-services in Azerbaijan, and citizens will be able and will use them more actively," Velizade said.

 

According to him, the drafting of the state program involved two specially created working groups of the ICT Ministry and the State Agency for Public Service and Social Innovations under the President of Azerbaijan. The draft state program involves 83 events by 43 state bodies, which will focus on developing and expanding the coverage of e-services, electronification of the existing processes in government agencies, and the development of mobile e-signatures. More than a third of these activities focus on the development and application of solutions in the field of e-government. According to the Head of the State Agency for Public Services and Social Innovations under the President of Azerbaijan, Inam Karimov, the development of e-services in Azerbaijan qualitatively changed the approach to the relations between citizens and state bodies."

 

Previously, citizens applied to various entities with requests to provide them with a certain service or document, but now the state itself offers citizens a variety of modern and simple ways by which they can receive the needed services," Karimov said at the public hearings. According to him, efforts aimed at the development of this field have been made consistently in recent years." One of the most important of these measures was the order of Azerbaijani President Ilham Aliyev on the establishment of ASAN Service. The work of ASAN Service allows significantly improving the transparency and reducing negative instances such as corruption. It is a well-known fact that the best way to fight corruption is to eliminate the enabling environment in which it occurs," Karimov said. The first ASAN service center, which started its activity from January, provides services to the residents of Narimanov, Nasimi and Binagadi districts of the capital Baku, while the second center renders services to the residents of Nizami, Khatai and Surakhani districts. Moreover, the ASAN service center in Sumgayit, along with locals, also serves the residents of nearby regions. Three more ASAN centers are to open this year in the Yasamal and Sabunchi districts of the capital and in the country's second largest city, Ganja.

From http://www.azernews.az/ 07/15/2013

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IRAN: Creating National E-Mail Service

 

The Iranian Ministry of Information and Communication Technology (ICT) started national e-mail service, IRINN TV channel reported.In this service e-mail addresses will be assigned for each Iranian citizen (based on national code) or private and state organizations, the report said.Users can connect to their account via internet or national internet and receive last messages from government organizations or other persons.The number of internet users in the year which ended in March 2012 reached 32.7 million.The number of GPRS users amounts to 27.5 million, accounting for 36 percent of total internet users in Iran. Some 867,000 people are using high-speed internet, and about 6 million people are using internet via optical fiber network.Since 2005, Iran has been developing the "national internet" to improve control over its content as well as speed. The project, which is separate from the World Wide Web, was scheduled to be completed by 2013. This network will be separated from the rest of the internet specifically for domestic use.

From http://www.azernews.az/ 07/08/2013

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AUSTRALIA: E-Health Sign-up Target 'In Sight'

 

The Department of Health and Ageing is expecting to get close to 500,000 users signed up for Personally Controlled E-Health Records (PCEHR) by the end of June, despite only having approximately half that number signed up so far. The Australian government, in conjunction with the states, has invested over AU$1 billion in the e-health program aimed at improving patient care through making it easier for healthcare providers to access and share information about a patient throughout the medical system. The project has been slow for uptake, with the government rolling out a number of the features of the system over time as GPs and other healthcare providers implement key system upgrades in order to accommodate the new e-health record system. In an Budget Estimates hearing late last week, Department of Health and Ageing Secretary Jane Halton confirmed that 250,000 have signed up for e-health records in the 11 months since it came online.

 

While the figure shows a rapid acceleration in the number of people signing up for the records, going up from 73,648 in March, it is still well short of the 500,000 the department had suggested would be signed up by the end of June. The department's deputy secretary, Rosemary Huxtable, told the parliamentary committee that despite the ground that needs to be made on the number of registrations, the 500,000 goal is "still in sight". "While 500,000 may be a stretch in that regard, I think we are certainly heading in the right direction," she said. Huxtable said that more features are coming online, such as the national prescribe and dispense repository for medicine prescriptions, as well as the e-health record features for parents to track the health of their children and the enabling of software for the aged-care sector. As these are being enabled, more people are signing up for records, she said. "There is a range of activity that means that the functionality is growing, and so more people are developing an interest. It becomes iterative process, effectively." Part of the slow uptake back in July 2012 was also due to the legislation for the records not passing until July 1, and the e-health sites not being as advanced as the government had expected on launch date. While registration is improving, the number of documents being used in the system is still relatively low. As of last week, there were 1,928 shared health summaries, and there have been 464 discharge summaries uploaded to the system. A total of 3,636 health organisations registered to use the PCEHR system as of last week. All Tasmanian hospitals are due to be live on the PCEHR system by the end of June.

 

Funding uncertainty

In the 2012-13 Budget, the National E-Health Transition Authority (NEHTA) received an additional AU$166 million to cover the next phase of the project over two years. That funding is due to run out on June 30, 2014, and Huxtable said that the department is now working on a business case for future e-health funding with the states and territories to be put to the Australian Health Ministers' Advisory Council. The National Partnership Agreement on E-Health expired at the end of June last year, and, since then, NEHTA has continued to get funding from the Commonwealth and the states through an in-principle memorandum of understanding signed by all parties except Victoria. Huxtable said that the parties are operating as though the agreement has been signed, but are just going through the final processes before a new agreement can be signed.

From http://www.zdnet.com 06/11/2013

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Australian State Uses Digital Tech to Connect with Youth

 

The State Government of Queensland in Australia released a Youth Strategy yesterday to guide the development and coordination of services for young people in the state. Recognising that young people (between the ages of 12 and 21) most often access information, social networks, and various activities through the digital world, the strategy aims to use digital tools and technology to engage young citizens and provide the services they need. “We want our young people have the support they need to reach their full potential and lead healthy and fulfilling lives”, said Tracy Davis, Communities Minister. “This strategy is just one way of doing that. We want to make sure we are delivering the right services and information in the right locations, at the right time, to the young people who need it most”. The strategy has identified six areas for the government to focus on to connect with and improve the lives of the more than 587,000 young people who live in the state, with digital tools playing a role in most areas.

 

For example, to connect youth with their most important social influences – family, friends, and social networks – the government will continue to provide a wide range of telephone helplines for children and parents. Additionally, all agencies will provide links and information to their services, programmes, and apps for young people and their friends and family on the government youth hub. In the second focus area – connecting youth to education, training and employment – the Department of Education, Training and Employment recently launched QSchools, a smartphone app to allow students and parents to receive updated information from and about multiple schools. Another app, named ‘Take a Stand’, provides information and tips to create safe and supportive school environments that are free from bullying, harassment and violence. The government already provides a web-based learning management system called Rural Skills Online to Queensland schools, which it will continue to support under the Youth Strategy. The State Library of Queensland is also getting involved with the training and education of the youth, by providing online public programmes and learning opportunities such as online literature festivals, workshops, and research support. In addition, the government will provide safety tips and information about weather and natural disasters to the youth through online tools, including Facebook, Twitter, blogs and YouTube, to ensure their health and well-being (another focus area of the strategy), and use social media to get young people’s opinions on issues that affect them to effectively design support services.

From http://www.futuregov.asia 07/05/2013

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Queensland Seeks ICT-as-a-Service Under New Plan

 

Queensland’s minister for technology Mr Ian Walker has unveiled a suite of reforms designed to offer more transparency and accountability for the procurement of ICT goods and services. This five-year ICT Strategy 2013-2017 will enable Queensland agencies to become a “more sophisticated user of technology.” Mr Walker, a keynote speaker at the industry’s flagship FutureGov Forum Queensland being held Tuesday 17th September in Brisbane, is driving reforms that offer a clearer roadmap to accessing technologies-of-choice, while improving accountability and governance.

 

ICT-as–a-service

Among the reforms, policy architects seek a wider range of ICT solutions and choices – opening up opportunities to a wider range of solutions providers. This involves adopting wide-ranging procurement solutions, and focusing mainly on procuring ICT-as-a-service. This approach also avoids vendor lock-in. “While the migration to this approach carries risk, there are significant cost and service delivery benefits to be gained,” the strategy notes. “Queensland government will increasingly become a purchaser of ICT services from private providers, and will safely but aggressively reduce its ownership and management of ICT assets and non-critical software applications.” Plans are under-way to engage more widely with industry — seeking opportunities that strengthen Queensland’s digital economy.

 

Restoring accountability

Evidence suggests that well-publicised past failures of major ICT projects were a direct result of “ineffective governance and poor programme and project management.” A new strategy addresses previous shortcomings, and high-profile, costly failures. Agencies will have to implement and consistently apply best-practice models of portfolio, programme and project management. Greater attention is being paid to “change management.” An ICT management framework offers clearer and transparent points of accountability and responsibility. A future blueprint involves driving costs lower, through “effective partnering” with non-government and industry providers. Resources are being refocused from owning and operating ICT infrastructure to delivering new innovative business solutions.

 

Governance

Departments keep responsibility for the delivery of ICT programmes and projects. They will manage assets that are identified as “specific line of business, low-risk or low-value initiatives.” However, reporting and assurance is still needed, under governance guidelines. A “new authorising environment” guides a future use of ICT. This environment supports governance, risk management and reporting arrangements that manage and offer visibility on major, at-risk government projects

 

Costly past failures

ICT represents significant spending for government. Technology also remains a substantial government asset. But unlike public buildings, or other infrastructure, the life-cycle of ICT assets is short. Upgrades and improvements are routinely needed. If neglected, these can result in high management costs. As highlighted in a 2012 ICT Audit, the cost to simply maintain systems that are either at, or nearing the end of their useful life, are placing a significant burden on government budgets. The cost of replacing these systems using a conventional approach is prohibitive. A revitalised ICT strategy addresses cost over-runs taking a “new approach” to sourcing services, as such, replacing costly, aged systems in a much shorter time-frame than previously possible.

From http://www.futuregov.asia 07/09/2013

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Australia Expands e-Health Record Programme

 

The Australian Government is expanding the national Personally Controlled Electronic Health Record (PCEHR) system to include pathology and diagnostic imaging results in patients’ eHealth records. Information such as blood test and x-ray results will be stored securely online as part of the patient’s PCEHR once the functionality is launched in early 2014. The federal government of Australia is investing AU$8 million (US$7.3 million) into the expansion of the PCEHR system. This investment also includes funding for the planning and design work associated with upgrading the medical software used by doctors to allow uploading and downloading of test results at a single click. “We expect both doctors and patients will find the new functionality useful, as it will reduce the need for them to chase down results or duplicate tests”, said Tanya Plibersek, Minister for Health. “In an emergency, having this kind of information on a patient’s eHealth record could save lives”. The development of this functionality will pave the way to storing actual images generated during x-ray and MRI scans on the PCEHR later.

 

Managed by the National E-Health Transition Authority (NEHTA), the PCEHR was launched in July 2012, and currently has 520,000 patients on board. The eHealth record stores information such as a summary of the patient’s medical history, list of medications prescribed, allergy information, and immunisation records. Last month, NEHTA launched its first mobile application. The app, called ‘My Child’s eHealth Record’, allows parents and authorised representatives to access the child’s eHealth record, and view or add information about the child’s development. The app allows parents or guardians to add and monitor information such as immunisations, height, weight, and development milestones of their children under the age of 14. “This app will mean that parents can have vital information about their children’s health, like their immunisation status, at their fingertips all of the time”, said Plibersek. Parents must register their children for an eHealth record through the national programme’s website to use this app. The app is available for free for iOS and Android-based devices.

From http://www.futuregov.asia 07/19/2013

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Australian Government Fast-Tracks Mobile Services

 

An Australian government Department of Human Services mobile app traffic download has hit the one million mark Mobile apps. This marks an upswing in the way citizens are accessing social benefits using smartphones and iPads. The award-winning Express Plus mobile service, offered by Centrelink under the Department of Human Services, is enabling consumers to use smartphones and mobile devices to download benefits and track government services. Centrelink delivers wide-ranging payment and services to Australians. This demographic includes retirees, the unemployed, families, carers, and people with disabilities. In 2011–12 the Department of Human Services administered AU$144.7 billion in payments or around 39 percent of government outlays.

 

Self managed services

The agency is moving face-to-face and phone transactions to “self-managed” services. This involves an expanded use of online services, as well as smartphones and mobile devices. Ms Kathryn Campbell, Secretary, Department of Human Services, earlier noted that customers expect they can manage their affairs using online and mobile apps. “This shift in expectations offers us an opportunity to achieve greater efficiencies and make our services easier to access for the majority of our customers.” A central plank of improved service delivery is better access to mobile communications, according to a Department of Human Services’ Strategic Plan 2012-2016. Mobile communications offer the ability to download services and information in an anywhere, anytime environment.

 

Growth in mobile apps

Every day, nearly 94,000 people are using mobile apps to complete common transactions. These include reporting income, tracking payment history or changing personal contact details. Since its launch, Express Plus is supporting transactions for different age groups. These include downloads for retirees using an iPad to track news, or students updating course information on smartphones. Under its citizen engagement initiative, the Department of Human Services seeks to provide ‘always-on’ online and mobile services. Among other upgrades, a document lodgement feature enables subscribers to photograph documents, such as pay slips, rent statements or proof-of-birth details. They can upload this information directly to Centrelink using a mobile app. This defrays the time and cost involved in visiting an office.

 

Big ticket IT upgrades

Under recent upgrades, the Department of Human Services is modernising its Child Support Payment System. This upgrade, initiated in July 2013, is supported by an AU$102.2 million, five-year funding package. The current system, in place for over a decade, is at the end of its proposed lifespan. The Child Support Payment System upgrade is expected to be up and running by December 2015. Other enhancements are planned through to June 2018. Another AU$16.2 million is earmarked over two years to modernise Centrelink’s Income Security Integrated System. This system supports assessments and delivery of income support and family payments to more than seven million people. Centrelink support payments account for more than half a billion dollars being deposited into bank accounts each day.

From http://www.egov.vic.gov.au 08/12/2013

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Queensland Begins Planning New Health Payroll System

 

The Queensland Government has accepted all four recommendations of the commission of inquiry into the failed Queensland Health payroll replacement and is already “well on track” to see them implemented. One of those recommendations calls upon the state to immediately commence planning for the replacement of the $1.2 billion IBM-built system, itself a replacement for the LATTICE system the Department had previously relied upon. The report of the inquiry, lead by Richard Chesterman, found “the current QH payroll system will require an upgrade in about a year and replacement within 5 years”. This means that work will take place alongside the remediation of the current system, which has been funded out to 2016-17. Minister for Science, IT, Innovation and the Arts (DSITIA) Ian Walker confirmed to parliament this morning that a Queensland Health payroll planning group would be established, chaired by the Queensland Health Director-General, to begin this process.

 

The group will also feature representatives of Mater Misericordiae Health Services, whose successful payroll replacement was singled out by the commission of inquiry as a model that Queensland Health would do well to follow. Other Queensland Government agencies have been given until the end of October to submit risk assessment and succession plans for any legacy systems they are currently running, if they haven’t already done so. The Chesterman report found that far from being an exceptional case, the hurried last-minute approach to replacing Health’s LATTICE payroll system could be repeated in the cases of ageing and unsupported systems right across the state. It cited the ICT Audit’s revelation that 40 per cent of the Queensland Government’s significant applications are either past their due date for replacement, or will be within the next two years, but for more than 50 percent, no consideration had been given a replacement process. Inside DSITIA work has already begun work to list and document the lessons learnt during the payroll saga. It aims to release a report to agencies by 15 September to inform their IT planning.

 

The government also hopes that a new project approval framework, introduced by the whole-of-government ICT Strategy in July, will plug some of the accountability gaps that allowed the Health project to go off the rails. New requirements include ministerial sign-off for high-risk projects and gateway reviews designed to identify and halt troubled implementations early. These accountability measures pre-empted the third recommendation of the report, but don’t fully address Chesterman’s less formal suggestion that specialist project managers be appointed to every large IT procurement or implementation. More details of the government’s strategy for reducing its ICT risk profile will be included in an upcoming ICT Action plan, due for release before the end of the month.

From http://www.itnews.com.au 08/20/2013

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NEW ZEALAND: Open Data Benefits Public and Economy

 

Internal Affairs Minister Chris Tremain says a second report into the Declaration on Open and Transparent Government shows government departments are making excellent progress releasing their public data for re-use on data.govt.nz. Departments were surveyed on progress made over the past year in adopting the Declaration. "The report shows 10 departments are now fully compliant with the Declaration and 16 plan to take it on board in 2013/14. This brings the total uptake to 84 per cent which is a great result over such a short time," says Mr Tremain. "The findings show the re-use of significant public information is providing new business opportunities. An unexpected example is the re-use of real time traffic density data released by NZTA and used by ANZ Bank in their "ANZ Truckometer" to predict GDP growth. "By agencies sharing data they are reducing duplication and saving money. A great case of this is in Christchurch where engineers and surveyors are able to directly access and re-use aerial imagery from CERA’s map service for planning and recovery.

 

"Another good example is local government and independent researchers using household travel survey data from the Ministry of Transport to inform transport and district planning policies. Open data doesn’t mean that everything is open. There is still a responsibility to maintain privacy and security for restricted information and that is a key focus for the Government. This programme will help achieve the Government’s better public service targets that New Zealand businesses have a one-stop online shop for all government advice and support and that New Zealanders can complete their transactions with the Government easily in a digital environment."

From http://www.voxy.co.nz 06/20/2013

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Internet Society Statement on the Importance of Open Global Dialogue Regarding Online Privacy

 

The Internet Society has noted recent revelations regarding the apparent scope of U.S. government efforts to gather large amounts of end user information from U.S. Internet and telecom service providers for intelligence purposes. We are deeply concerned that the unwarranted collection, storage and potential correlation of user data will undermine many of the key principles and relationships of trust upon which the global Internet has been built. The impact of this action is not limited to U.S. users or companies, but has implications for Internet users around the globe. While government plays an important role in protecting its citizens and there is a need for better approaches to address online security, the Internet Society strongly believes that real security can only be realized within a broader context of trust and the respect of fundamental rights, such as privacy. The Internet Society, along with many other organizations and individuals around the world, expect governments to respect and protect the basic rights of their citizens – including the right to privacy both offline and online – as enshrined in the Universal Declaration of Human Rights.

 

The U.S. Government has previously taken an active role in championing these rights in the international sphere. For example, the U.S. played a leadership role in the adoption of the Human Rights Council Resolution A/HRC/RES/20/8, which re-affirmed that fundamental rights are applicable to individuals’ activities in the online environment as well, including privacy and freedom of expression. This means that restrictions of rights should be exceptional and conform to internationally accepted criteria such as: provision by law; pursuing a legitimate purpose; proven as necessary and the least restrictive means required to achieve the purported aim. Users naturally have higher expectations of governments who have adopted these international standards. The Internet must be a channel for secure, reliable, private communication between entities and individuals. Consensus for internationally recognized data protection standards has been formed through agreements constituting key building blocks of online trust, including the OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data, the Council of Europe Convention for the Protection of Individuals with Regard to Automatic Processing of Personal Data, the EU Data Protection framework, and the APEC Privacy Framework and Cross Border Privacy Rules system. Emerging revelations about alleged U.S. programs to gather information about Internet users raise clear questions about the extent to which individuals’ expectations of privacy have been compromised. This kind of collection of user information is at odds with the commitments governments around the world have made with respect to protection of personal data and other human rights. We would expect any government signing onto these principles to fully engage with its citizens in an open dialogue when seeking to achieve both the protection of individual rights and national security. We also need to challenge the view that there always has to be a trade-off between ensuring security and protecting users’ rights.

 

The Internet Society is also deeply concerned that alleged programs and similar efforts by other governments will have a chilling effect on the deployment and adoption of technical solutions for establishing trusted connections online. This kind of trust-enabled infrastructure is needed to maintain global interoperability and openness.  The Internet is global – the impact of programs like these is not limited to the specific country in question but rather reverberates across the globe to users everywhere. The revelations of recent days underscore the importance of an open global dialogue regarding online privacy in the realm of national security and the need for all stakeholders to abide by the norms and principles outlined in international agreements on data protection and other fundamental rights. Trusted interactions in cyberspace are critical not only for the future of the Internet, but also for continued innovation, economic and political progress and a vibrant global community.  Users need clear and realistic expectations of online privacy that are respected by governments and enterprises alike, so that they can continue to use the Internet in ways that enhance all of society.

From http://www.internetsociety.org/ 06/12/2013

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The Pirate Bay Launches Pirate Browser to Circumvent Internet Censors

 

The Pirate Bay, one of the world's most popular torrents website, has just completed 10 years of its existence. To mark the occasion, the website has posted its PirateBrowser, which claims to allow circumvention of internet censorship and blockades in your office, organisation, or country so that you can visit the website and search for torrents freely. The 30 MB download is a self-extracting archive, containing a customised version of Firefox Portable and Vidalia (Tor client). Of course, you will still not be able to visit other websites that are blocked. The Firefox Portable comes along with FoxyProxy, which is a set of proxy management tools. Additionally, it includes the Vidalia client for Tor, which is for anonymous browsing. However, the website mentions "while it uses Tor network, which is designed for anonymous surfing, this browser is intended just to circumvent censorship — to remove limits on accessing websites your government doesn't want you to know about". The website suggests the use of a VPN such as PivacyIO, if you need something more secure.

From http://www.techtree.com/ 08/12/2013

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AFRICA: Everybody in Africa Has Been a Cyber Crime Victim

 

The Ministry of Youth and ICT, in conjunction with International Telecom Union (HIPPSA), has initiated a process to draft Rwanda's data protection, cyber security policies to improve the country's ICT legal and regulatory frameworks, taking into account the global socio-economic and legal challenges. This was disclosed at a meeting held in Kigali yesterday. In an interview with the Sunday Times, Ida Jallow, the ITU Regional Officer for Africa, said that there was need for a common legislation to ensure cyber security and data protection. "With the increasing use of computers and the high level of penetration for internet has posed a high risk of cyber crime to the users, people can get access to your data or credit card. The major aim of the meeting is to discuss three aspects of data protection, electronic transactions and cyber crime and also share experiences on what is happening in other countries," Jallow said, adding that there was need to train the Police on how to investigate cyber crimes. "People should be able to access internet or use computers without fear of the risks involved, and this can be achieved through a proper legal framework. For example, if someone hacked into your computer and there is no law to hold him or her liable, Police cannot take on the case."

 

She argues that everybody in Africa has been a victim of cyber crime in one way or the other. "As long as you have an email and have received a spam, you have been a subject of cyber crime because you are supposed to send and receive information that you need. But if you start receiving messages that you don't need, that is an indicator. There is also need to harmonize laws because the crime is cross-border so that criminals can be penalized the same way." Backing her argument, Prof. Marco Gercke of the Cyber Crime Research Institute, said that there were various forms of cyber crime, adding that all computer users around the world have fallen victim. "If you have ever got a virus on your computer or a spam message on your email, sexually explicit materials, racist propaganda, and instructions for the fabrication of incendiary, then you a victim," he explained. Emmanuel Dusenge, a senior engineer in charge of ICT Infrastructure Development, said that Rwanda has not registered serious cases of cyber crime however the country was on the alert. "People should have confidence and trust with the ICTS being used, that's why we ensure security of any undertaking in the country. We have to make sure that we always review some of the regulatory frameworks to make sure that we are secure," he said.

From http://allafrica.com/ 07/18/2013

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EUROPE: Belarus Internet Infested with Spammers

 

Almost 30% of all net addresses in Belarus are blocked by anti-spam firms because of the amount of junk mail passing through them, says a report. East European nations top the list of countries with the largest percentage of blacklisted net addresses, said security firm Cloudmark. It said Belarus had become popular among spammers as other nations cracked down on junk-mail senders. The US was still the single biggest source of spam, it said, Belarus (27.4%), Romania (22.3%) and Russia (3%) filled the top three slots of a list of nations that have IP addresses known to be sources of spam, said Cloudmark researcher Andrew Conway. Now, he said, data traffic from just over three million Belarusian IP addresses was being blocked in an attempt to stem the flood of junk mail passing through them. Paul Ducklin, security researcher at Sophos, said Belarus's ratio of junk-sending IP addresses to population meant it was "way out at the top" of its list of spam senders per capita. "It's been the worst per person all year," said Mr Ducklin, adding that despite its small size it was closing in on the US as the single biggest source of spam in the world. "Belarus is in a league of its own at the moment," he said.

 

Mr Conway from Cloudmark said Belarus's rapid rise was the consequence of other Eastern European nations, such as Russia, getting better at stamping out spam sources. In addition many hosting firms and ISPs in other countries were reacting much more quickly, he said, which left spammers looking for places where they could act with impunity. Belarussian ISPs and hosting companies had also become a favourite among Romanian spam gangs, he said, who were being flushed out of other networks. The percentages were a historic high, said Mr Conway, and indicative of serious trouble. "Typically when we look at individual hosting companies if we are blocking more than 1% of the total they have a problem," he said. Lax security controls by Belarussian net firms meant it was taking the blame for cyber criminals more than likely based outside the country, said Mr Conway. Most spam is now routed through hijacked machines and is rarely generated in the nations from which it seems to emanate. The large scale blacklisting would have a knock-on effect on legitimate businesses, he warned. "It'll cause problems for people who are there that want to send email internationally," said Mr Conway.

From http://www.bbc.co.uk/ 07/25/2013

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Estonian Children Most at Risk Online in Europe

 

A study coordinated by the London School of Economics and Political Science found that 41 percent of Estonia's children come into contact with Internet risks, the highest percentage in Europe. University of Tartu Media Studies Professor Veronika Kalmus told uudised.err.ee on Wednesday that children in eastern and northern Europe use the Internet more widely and thus their chances to stumble on risks are greater. Internet risks are defined as cyber bullying, coming across pictures of sexual nature or sending messages to strangers. Kalmus, who heads the Estonian side of the study, said that one reason could be that children in Estonia only turn to adults if something unsavory has already taken place. She said that while the number one risk for Scandinavian children is inappropriate images, cyber bullying is most widespread in Estonia, especially among girls. Lithuania is also high on the risk table, with 38 percent of kids coming into contact with internet risks, Finland is a little safer, with 32 percent. Only 10 percent of children in Italy and 17 percent in Ireland have stumbled on either sexual explicit content, cyber bullying or contact with strangers.

From http://news.err.ee/ 07/25/2013

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Opinion: Cyber-Reconnaissance in the Battle Against Lithuania

 

Until the 20th century, wars used to take place over land or at sea. With the emergence of planes, the battles expanded to also include airspace. Later, outer space became yet another domain of war. In the 21st century, the US was the first to acknowledge that there now exists the fifth man-made domain of war: cyberspace. The cyber attack on Estonia that took place in 2007, whereby the nation had to disconnect its online networks from the rest of the world, is considered to be one of the first cyber wars. The reconnaissance and cyber analysis data shows that the attack was organised from Russia; however, it remains unknown as to who ordered it. A further attack on Lithuania began with a demand by email to the news portal DELFI threatening to reveal the alleged vote-rigging that occurred during the Eurovision Song Contest in favour of the Russian performer Dina Garipova. The anonymous letter arrived from a Russian email account. Chief Editor Monika Garbačiauskaitė-Budrienė stated DELFI’s position that “making one concession turns one into a vulnerable hostage and, thus, subject to new demands.”

 

As Kristijonas Šiaulys, CTO at DELFI’s IT noted, the attack started in less than an hour after the email was received, implying this was a  pre-meditated attack. This leads to the conclusion that the publication that displeased someone was just a pretext. Knowing the popularity of Eurovision in Lithuania, this pretext may be concealing the actual motives, since society should, purportedly, understand the behaviour of the irate Eurovision fanatics from Russia. A target of the attack was not a state institution, but a private medium. However, DELFI owns one of the most powerful servers in Lithuania: having tested their resistance, one acquires an understanding of the capabilities of resistance that the other strategic objects have. I would like to emphasise that DELFI and news portal 15min.lt, which was only slightly affected by the hackers, are the two portals that publish in English and that are referred to by foreign journalists as well as officers or business people working with Lithuania.

 

Some very strange and reassuring comments appeared on the Internet, stating that the DELFI attack should not be given too much attention, as it was only hackers ‘fooling around’ and  the same could not be said if a state institution was attacked. An analogous yet private company is a good means to mask one’s real intentions; NATO intelligence calls it a ‘mitigation effect’, and somebody strongly disliked the fact that Lithuanian politicians and other responsible agencies took this onslaught very seriously. After the first attacks on DELFI, Hostex, a company providing server hosting services, was assailed. The number of the messages that were sent achieved a critical limit, and then later decreased. This way, the resistance of this company was tested as well. Hostex has won a tender to provide and maintain Internet connection while Lithuania plays host to the European Union presidency and its defence preparedness was further tested several months prior the 1st of July. Due to unknown reasons, the terms and conditions of the tender did not contain a requirement for ensuring safety. Luckily, however, Hostex was prepared for defence.

 

When Estonia took a major step towards modernisation, it was attempted to make the country seem vulnerable and fragile. However, the results were quite the opposite and a NATO centres was established in Tallinn. The schemes of thinking hardly change. When in 1990 Lithuania declared restoration of Independence, Mikhail Gorbachev imposed  economic blockades– not just in order to break the resolve of Lithuanians, but also in order to show the world that Lithuania cannot function on its own. Again, similarly to Estonia’s case in 2007, this led to the opposite result: the global community expressed its solidarity with Lithuania and admired the courage of Lithuanians. If we treat the current cyber-attack as ‘reconnaissance in battle’, it could be surmised that the best time for a mass cyber-attack is during Lithuania’s EU presidency. If the operation of the airport computers were disrupted, flights would be cancelled and scheduled meetings could not take place; if  ministry websites were attacked, the latter would no longer be able to co-ordinate  EU activities in their respective fields; if Telecom were disabled, stationary connection would disappear, etc.

 

One may foresee real ways in which Lithuania’s image may be harmed during the EU presidency. One would be to show that sexual minorities are victimised in Lithuania. A particular person who receives particular support in the Seimas is helping to achieve this goal by his personal initiatives. Another way is to remind everyone that Lithuanians should be called a Jew-killer nation. Such intent is being destroyed by the expected visit of the Israeli president in Lithuania, which is of paramount importance, since the visit will serve as a shield against such defamation. German Telecom is constantly monitoring for cyber-attacks around the world. The results may be found on www.sicherheitstacho.eu, which demonstrate that Russian hackers are amongst the most active. Over the last month, they conducted twice as many attacks as their colleagues in the incomparably more technologically advanced United States.

 

Russia has a national Internet monitoring system named SORM-2. Internet service providers in Russia need to acquire specialised equipment for servicing this system. A duplicate of each enquiry in Russia goes to the FSB, a successor of the KGB. The same is also happening with all content in the Russian email accounts. Of course, a hacker is able to encode his account, however hiding under a fictitious email address is prohibited in Russia, and such a hacker would attract the attention of the FSB. Why is it not happening and why do they thrive without persecution? Because they know the rules of the game. If they encroached on the websites that belong to the Russian government, time would be running out for them. However, they are not being prevented from acting against citizens of other countries. Nobody can deny that the price of the Russian hackers’ freedom includes providing services to officers of the state.

 

The Americans and the British, who are the most advanced in Europe in terms of cyber security, determined that the attack in Estonia originated from RBN (Russian Business Network), St. Petersburg-based company, which engaged in criminal activities such as the dissemination of child pornography. The Russian government did not provide any information about the investigation; thus, it remains unknown as to who ordered the attacks against Estonia. Before the war, manoeuvres are usually executed in the first four domains. Specialists claim that, without these manoeuvres, there is no way to test the IT weapons in the fifth domain. Therefore, one of the objectives of the attack against Lithuania would be to test the attackers’ armour. The second objective would be to check the defence capabilities of the target, whereas the third would be to see the reaction to the attack. At the start of 2012, a serious cyber-attack lasting several weeks was executed against the Bank of Lithuania. The bank withstood the attack, but no substantial measures for ensuring cyber security of the state have been taken since then. It is now another test as to whether Lithuanians can step any further than mere political rhetoric.

 

[Passage about various types of cyber-attacks omitted]

Whether it is a coincidence or not, as the Lithuanian EU presidency is approaching, the number of cyber-attacks is increasing. According to Network and Information Security officer Rytis Rainys, 61 DDoS attacks were registered in Lithuania in 2012, whereas the number has already reached 28 in the first quarter of 2013. So far, the Lithuanian agencies have only been registering and investigating the incidents. In other words, they lag behind the events, and the matter of defence is left to the private sector – “save yourself any way you can”. Artūras Paulauskas, Chairman of the Seimas Committee on National Security and Defence, suggests increasing the number of the CERT employees in order to ensure continuous monitoring. This is important, but not sufficient. If you are bombarded with attacks, it is not enough to assign observers who register the number of planes and bombs dropped. If you want to protect yourself, air-defence is needed – and this is a matter of the state, not a single resident.

 

It is the third stage of the Internet development. Development and speed leads to the need for safety, and safety has to be ensured primarily by the state institutions, and also businesses. The developed countries have already understood that the online vulnerability is a threat to the state; thus, cyber defence often lies with the military. Without ensuring safety, modernisation may backfire on us. It is like building a house, furnishing it, and carelessly leaving it unlocked. Protection of Internet space consists of two equal constituents: there needs to be adequate equipment and there need to be adequate specialists. The necessity of having secure Internet for the functioning of the state could turn into yet another push for Lithuania to move towards the status of a ‘technology-based country’; that is, if the education system made an effort to direct more young people towards IT studies sector. Presently, we have a nice Internet ‘backyard’, but we require the equipment and human resources that would fence and guard it; otherwise, we will be trampled over.

From http://www.i-policy.org/ 06/17/2013

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U.K. Losing Battle Against Cyber Crime

 

New report by Home Affairs Committee warns that U.K. is insufficiently prepared to protect the country against cyber attacks and other online threats. According to a new report by the Home Affairs Committee, the U.K. is at grave danger of losing the battle against cyber-crime. The report states that much Internet-related financial crime is not being reported to the police and that law enforcement is generally not trained to fight cybercrime. MPs say that online criminal activity that defrauds victims of money is often not reported to or investigated by law enforcement and is covered up by British banks, who simply reimburse the victims with no attempt to find or prosecute perpetrators. "You can steal more on the Internet than you can by robbing a bank -- and online criminals in 25 countries have chosen the U.K. as their number-one target," stated the Committee's chair, labor MP Keith Vaz. "Astonishingly, some are operating from EU countries. If we don't have a 21st-century response to this 21st-century crime, we will be letting those involved in these gangs off the hook." The Committee is also concerned about the British court system's ability to deal with this type of 21st-century criminal activity. It recommends that the government review sentencing guidance to ensure that e-criminals receive the same sentences as they would for stealing the same amount of money or data in the physical world. The report also urges the government to establish a state-of-the-art espionage response center to combat Web-based attacks by foreign powers and terrorists.

 

"At a time when fraud and e-crime is going up, the capability of the country to address it is going down," MPs said in a statement. "Ministers have acknowledged the increasing threat of e-crime, but it is clear that sufficient funding and resources have not been allocated to the law enforcement responsible for tackling it." In addition, the Committee called for British legislators to ramp up efforts to curb or remove online content such as extremist agitation or pornography. "Young people are increasingly radicalized online by the words of radical clerics on YouTube [while] tragic murders have shown the terrible consequences of access to indecent images on the Web," said Vaz. In response, ISPs, search engines and social media sites are encouraged to be more proactive about removing inappropriate content, or risk government legislative action. The Committee's report came out on the same day the Office of National Statistics released new data showing that, despite a welcome return to growth in British IT, cyber security remains a weak area, with too few IT professionals having the relevant skills. However, the government also told the BBC that it is taking action to tackle the cyber-threat, investing more than 850 million ($1.3 billion) through a national cyber-security program to develop and maintain cutting-edge capabilities.

 

Not everyone is convinced, however. Business lobbying group the CBI said that an MP proposal that would make it mandatory for British businesses to report cyber-attacks won't help. "Proposals to force businesses to report a cyber-attack as soon as it happens when they should instead be focusing on fighting the attack privately could be counterproductive and put them at greater risk," warned Matthew Fell, CBI director for competitive markets. "Mandatory reporting would also risk cyber security becoming a tick-box regulatory requirement and stifle business-to-business information sharing." U.K. cyber security industry commentator Klaus Gheri, VP of product management Europe at Barracuda Networks, added, "The growing threat of Internet crime is not specific to the U.K. It is the same everywhere. Law agencies are ill-equipped to protect against cyber warfare. Social media sites have become a regular hunting ground for cyber-espionage attacks and an easy way for cyber criminals to launch targeted attacks against businesses." However, Gheri also acknowledged that governments have "the biggest responsibility here," calling on Westminster to pass legislation so all businesses have "a prescribed minimal amount of cyber security."

From http://www.informationweek.com/ 07/30/2013

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NORTH AMERICA: Canada’s Privacy Watchdog Calls for Sharper Teeth in Digital Age

 

The Privacy Commissioner of Canada wants to beef up privacy laws to keep up with the pace of the digital age and its endless thirst for acquiring personal information, the office announced today. Commissioner Jennifer Stoddart has charted a roadmap to what a modern privacy protection framework might look like with a position paper made available online. In it, she calls for reforms strengthening the Personal Information Protection and Electronic Documents Act (PIPEDA) that governs commercial activities across the country, save for Quebec, Alberta, and British Columbia, which have provincial privacy laws in place. Stoddart calls for the power to impose fines when needed, a requirement of organizations that suffer personal information breaches to notify affected individuals, increase in law enforcement transparency, and a way to hold organizations to account when they violate privacy laws.

 

The Federal Court could also order statutory damages to be paid for breaking privacy laws, Stoddart writes, without the requirement that an affected party prove a direct loss as a result of the violation. A minimum and a maximum amount for the fines would be set as guidelines for the court. Stoddart points to Canada’s anti-spam legislation as an example of legislation that uses fines in this way – legislation that is soon to be implemented and is meant to deter unwanted e-mail correspondence between businesses and consumers. Mandatory reporting of privacy breaches by organizations are needed because “over the past few years, there have been a number of high-profile data breaches both in Canada and abroad that compromised the personal information of Canadians,” Stoddart writes. This can result in harms such as identity theft, financial loss, damage to credit ratings, or even physical harm. Stoddart is concerned Canadian organizations aren’t doing enough to ensure protection of customer data under their protection. The Privacy Commissioner’s office has been no stranger to the challenges posed to guarding personal privacy in a connected world. Since the last PIPEDA review in 2006, it has conducted several investigations against major Web brands that deal with the personal details of Canadians.

 

A 2009 investigation into Facebook resulted in the social network making changes such as a more clear distinction between deleting and deactivating an account and further controls into what third-party applications are able to do. Stoddart also oversaw a 2010 investigation into Google’s collection of Wi-Fi data using Street View cars collected personal information from Canadians with unprotected networks. Stoddart expressed concern with Google’s “careless” approach with personal information and made recommendations for a governance model that would prevent such occurrences in the future. Last year, the Privacy Commissioner investigated 25 Web sites visited regularly by Canadians and found six had unsafe privacy practices. It didn’t disclose the Web sites, but followed up with the offenders to get the privacy leaks plugged. Stoddart says the complexity of these cases and the follow-up efforts made by her office are taking a lot of resources. She’s looking for the law to hold companies legally accountable to changes requested by her office. Parliament is required to review PIPEDA and the aspects dealing with data protection every five years. The last review was started in 2006 and a final report on that review was issued by a committee in May 2007.

From http://www.itbusiness.ca/ 05/23/2013

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Should Canadians Worry About Data Snooping?

 

The disclosure that the U.S government secretly collects data from telephone and internet services has raised concerns by some privacy advocates over Canada's own surveillance techniques and what kind of information Ottawa is mining from Canadians. "The problem is we just don't know. So much of this is shrouded in secrecy," said Michael Geist, a University of Ottawa law professor and Canada Research Chair in Internet and E-commerce Law. "The argument is 'we can't tell you because that will have an impact on our security operations,' yet we do live in a democratic society. Sometimes there has to be somebody watching the watchers." Recent media reports have revealed the existence of U.S. National Security Agency surveillance programs that gather hundreds of millions of U.S. phone records while searching for possible links to terrorist targets abroad. The programs have also allowed the government to tap into nine U.S. internet companies to gather usage data to detect suspicious behaviour that begins overseas. These surveillance operations do not look into the actual content of such communications but instead collect "metadata" — or information about the data itself. So while a government official wouldn't have legal access to an actual phone call, they would have access to information about the call, which could include its time, location, the number called, and its duration.

 

Canada has its own eavesdropping agency, the Communications Security Establishment Canada (CSEC), which is charged with monitoring foreign communications. The agency clearly states that it "does not direct its activities at Canadians, Canadians abroad or any persons in Canada" and that it is prohibited by law from doing so. But when it comes to looking into metadata information, CSEC may have more leeway. The Globe and Mail recently obtained documents under the Access to Information Act that reveal Defence Minister Peter MacKay in 2011 renewed a secret metadata eavesdropping program that had been secretly approved in 2005 by then Liberal Defence Minister Bill Graham. The documents seem to be the first confirmation that the Canadian government is also engaged in metadata mining. They also suggest that Ottawa believes spying on metadata does not contravene any laws because it's "information associated with a communication" but not the communication itself. A document, obtained by The Canadian Press, says the CSEC's use of metadata "will be subject to strict conditions to protect the privacy of Canadians, consistent with these standards governing CSEC's other programs." It lists five steps the CSEC must take to protect Canadian privacy, though the steps themselves were deleted from the version released under the access law. Meanwhile, the federal privacy watchdog has said she will look into any implications for Canada posed by possible U.S. government snooping on a wide scale.

 

'Massive surveillance infrastructure'

"If this is as it appears to be, we're talking about a massive surveillance infrastructure," Geist said. "The very kind of surveillance we decry in other countries appears to be occurring in ours where seemingly all telephone calls are monitored that can tell quite a story. Indeed there have been some experts who have said the metadata can ultimately tell more than the content of the calls themselves." Geist dismissed the argument that those who are not doing anything wrong should have nothing to worry. "We're talking about tracking of every kind of information. The people you talk to, the kinds of things you're interested in," he said. "It's entirely possible that people find themselves caught up in things that are completely innocuous." Many people generally underestimate the "revealing potential" of metadata, added Tamir Israel, staff lawyer with the Samuelson-Glushko Canadian Internet Policy & Public Interest Clinic at the University of Ottawa. He said extremely sophisticated analytical tools are applied to metadata, which can be a rich source of information. "There is a broader concern, which I think Canadians should really be concerned about, and that is the democratic harm. Just allowing these types of unfettered access actually harms our democratic system in very tangible ways," Israel said. The actual metadata CSEC investigates, whether it be telephone records or email transactions, is not clear, as that information had been blacked out from the documents, said Bill Robinson, a researcher who blogs about CSEC.

 

Revelations not surprising

The revelations about CSEC's metadata collection weren't surprising, he said, but they raise more questions about the nature of the metadata being collected and how the data is being processed. "We don't know exactly the degree of metadata they're collecting. It could be like NSA, which is the whole country's records," he said. Meanwhile, during question period on Monday, MacKay did not comment on the 2011 renewal of the metadata eavesdropping program, saying only that the eavesdropping service was operating within the law. "This program is specifically prohibited from looking at the information of Canadians," MacKay said. "This program is very much directed at activities outside the country, foreign threats, in fact. There is rigorous oversight. There is legislation in place that specifically dictates what can and cannot be examined." The CSE is overseen by Robert Décary, a retired judge who has acted as the CSE's commissioner since 2010. His office says he continues efforts begun in 2006 by a predecessor to monitor the collection of metadata. But Israel said Canadians should still be concerned about the secrecy of the program and "the fact that these orders are betting interpreted in secret and have never actually seen any public debate or legal challenge." "Nobody can legally challenge how CSEC is interpreting their powers." The office of privacy commissioner Jennifer Stoddart has said the scope of information reportedly being collected raises significant concerns. Stoddart said while it is difficult to assess the merit of the allegations, she will confer with Décary to determine how the personal information of Canadians may be affected.

From http://www.cbc.ca/ 06/10/2013

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How Ontario Faces Big Data Privacy Challenges

 

The province has lots of data on its residents which could be used to improve services, but there are limits. The corporate chief strategist talks about what’s possible. There are hundreds of organizations in Canada with huge amounts of personal data that in an ideal world could be used to more efficiently deliver services to customers. They can’t.  That’s because they’re governments. While they have the motherload of big data on us, a lot of it – including birth dates, social insurance numbers and tax records – is off limits. Taxpayers demand that. After all, as Samantha Liscio, corporate chief strategist province of Ontario, noted in a speech this month to a big data conference in Toronto, suggesting to someone based on analyzing their interactions with government that they might be willing to pay more taxes isn’t the same as Amazon recommending a book based on previous purchases. But, she said, Ontario – and by extension other governments – still can do lots of things with the data it has.

 

For example, because the province’s education department issues a number for every student and tracks their grades from kindergarten through post-secondary institutions, it can see who may need help. A data query last year on how many had three or less credits needed to graduate from high school identified 14,000 students. After a campaign encouraging them to go to summer school or take extra courses. 8,000 graduated. “There’s huge potential with a rich data source like that for decision-making, policy-making and for intervention,” she said. Another example: To prevent people from getting multiple orders of narcotic drugs from pharmacies, a database of prescriptions was created that gives stores real time alerts when someone tries to fill an order more than once. The database has been used to analyze 22.5 million prescriptions since April 2012. Still, only about 30 terabyes of the government of Ontario’s total stored data is used for business analysis.

 

Liscio also noted that governments and corporations face the same challenge in making sense of big data. It’s easy – as in the high school example – to get a good answer to the right question. All you have to do is know the right question. And if there isn’t an easy question it’s hard to figure out how best to use the data to have – and having more data doesn’t necessarily help. This means there’s a great demand for skilled data scientists, she said, but right now there a distinct shortage of them. Sometimes, she added, visualizing information is an answer – translating piles of data into graphs and charts and linking them to maps. She showed an example of dashboards created for Guelph, Ont., to help track the spread of the flu so immunization shots could be distributed. “But sometimes the elephant in the room, especially from a public sector perspective, is privacy. Governments collect extremely sensitive information on people and companies. We know where you work and what you make, whether you’re married or divorced, how many kids you have and where you live and even what drugs you take. And we’re responsible for protecting that data.”

From http://www.itworldcanada.com/ 06/27/2013

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Canadian Organizations Lag in Security

 

Canadian organizations have nothing to boast about when it comes to securing their networks and devices, says a researcher security solutions maker Fortinet Technologies Inc. “Canadian businesses are not doing a particularly good job of keeping their infrastructure devices up to date and patched with the latest security patches.” Richard Henderson, a Burnaby, B.C.,-based security strategist at Fortinet’s FortGuard research lab, said in an interview. “This continues to be a song that the security industry in general has sung for a long time.” Henderson came to the conclusion after doing research that accompanied a report issued today on the increasing number of government-sponsored advanced persistent threats (APTs) around the world. As part of his work Henderson pulled data from thousands of Fortinet firewalls and gateways in Canadian businesses and compared it to data from around the world. He also did some simple sleuthing around the Web to see if Canadian organizations have buttoned up their Internet access.

 

Fortinet defines APTs as sophisticated attacks, usually coming from government agencies, aimed at damaging or stealing data from other governments, companies or individuals. APTs that have hit this country include the 2011 attack on the federal Treasury Board, finance department and defence department triggered by phishing emails that appeared to come from other government employees. Once discovered Ottawa had to shut down some of its networks for some time to cleanse them of the malware and determine what was stolen. Another attack on the Canadian division of aircraft engine maker Pratt & Whitney was apparently aimed at infiltrating the U.S. headquarters, Henderson said. That leaves the possibility that others also see the advantage of getting secrets from an American company by going through a Canadian subsidiary hoping security is weaker here. APTs use common hacking techniques – email requests that dupe people into giving up passwords, clicking on supposedly legitimate Web links, scanning the Internet for open ports -- the report says.

From http://www.itworldcanada.com/ 07/02/2013

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U.S.: Administration Declassifies Information to Defend Citizen Spying Programs

 

The director of national intelligence late Thursday night issued statements asserting that recent media reports about federal surveillance of U.S. residents contained inaccuracies and he released previously classified information to demonstrate that the monitoring is legal. DNI James Clapper's pronouncements were triggered by reports from The Guardian and The Washington Post that the National Security Agency has been and continues to secretly search U.S. residents' phone records and private online activities for signs of terrorist activity. "In order to provide a more thorough understanding of the [phone] program, I have directed that certain information related to the 'business records' provision of the Foreign Intelligence Surveillance Act be declassified and immediately released to the public," Clapper stated, referring to a reported court order authorizing the collection of data about Verizon calls made by millions of Americans.

 

He did not provide details on the alleged Web surfing surveillance. The phone record sweep "is broad in scope because more narrow collection would limit our ability to screen for and identify terrorism-related communications," Clapper said. Discussing the call surveillance effort “will have an impact on the behavior of our adversaries and make it more difficult for us to understand their intentions,” he added. The information gathered "does not include the content of any communications or the identity of any subscriber,” Clapper stated. The type of information obtained is so-called metadata describing the calls, such as phone numbers dialed and conversation durations. Clapper said the government is barred from "indiscriminately sifting through the telephony metadata” and that information is probed "when there is a reasonable suspicion, based on specific facts,” that the query involves a foreign terrorist organization. Only "a very small fraction of the records are ever reviewed" because most are not relevant to any terrorism-related query, he added.

 

The court reassesses the program every three months. The monitoring of Americans by NSA -- an intelligence agency within the Defense Department -- has divided Democrats in Congress. On Thursday afternoon, the head of the Senate Judiciary Committee, Sen. Patrick Leahy, D-Vt., said he had pressed for more oversight and transparency in the way the government conducts electronic surveillance. "I have consistently voted against extending certain [provisions] because of a lack of sufficient oversight and privacy protections,” he said in a statement. But fellow Democrat and Intelligence Committee Chairman Sen. Dianne Feinstein, D-Calif., said in a joint statement with top committee Republican Saxby Chambliss, R-Ga., that phone record tracing should go on for the sake of public safety.

 

“The intelligence community has successfully used FISA authorities to identify terrorists and those with whom they communicate, and this intelligence has helped protect the nation," the statement read. "The threat from terrorism remains very real and these lawful intelligence activities must continue, with the careful oversight of the executive, legislative and judicial branches of government.” Clapper later on Thursday said the Internet spying programs described by the press “contain numerous inaccuracies” but did not go into specifics. He said NSA’s monitoring of such intelligence is not secret, but rather overseen by the Foreign Intelligence Surveillance Court, the executive branch and lawmakers. Procedures are in place to make sure "only non-U.S. persons outside the U.S. are targeted" and to minimize the collection, retention and distribution of information about American residents that are "incidentally acquired," he added.

From http://www.nextgov.com/ 06/07/2013

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What's Wrong with Cybersecurity Training?

 

Are we training our cybersecurity professionals in all the wrong ways? Agencies have been ramping up efforts in training, education, recruiting and hiring, and still the government faces a shortage of skilled cyber professionals. According to some, the problem is rooted in a wrongheaded approach – and as a result, the United States is losing its competition. Increasingly, government officials and private sector executives are training their focus on younger students in science, technology, engineering and math. However, there also needs to be more emphasis on the real-word, technical aspects of cybersecurity and cyber defense, rather than the academic and soft-skill side of things that too often get policy attention, insiders say. "Other nations are building world-class talent," Alan Paller, founder of the SANS Institute, said at a June 25 Institute for Defense and Government Advancement event in Arlington, Va. "The U.S. is saying, 'We should have centers of academic excellence,' but they put out people who don't know what they're doing. We're nice to people in the field; we've got to stop that if we actually want protection for our systems."

 

However, some such efforts may already be underway. Douglas Maughan, cybersecurity division director at the Homeland Security Advanced Research Projects Agency, outlined measures the Homeland Security Department is taking to build up the next generation of cyber warriors, starting with high school and college. One of the prime examples is the National Collegiate Cyber Defense Competition, a system of intensive, annual cyber battles held among dozens of universities across the United States. They eventually lead to a national finals round – a "March Madness for nerds," as Maughan described it. "We put them in an environment where they have to defend against a real red team. It's about real defense in an operational environment," he said, adding that new DHS tools, such as new access management technologies, are constantly being added to the competition, forcing participants to learn them as they go along. "We're looking for the next generation of cyber defenders; that's what it's about. It's all about the next generation."

 

At the Defense Department, cyber training within the services are continuously undergoing scrutiny and changing as priorities, technologies and the cyber environment evolve. According to a June 25 Army Times report, the Army is working on plans to consolidate its Cyber Center of Excellence at Ft. Gordon, Ga., with its Signals Center of Excellence in under a new school that would bring together training and modernization efforts. The transition is set to begin this August and last through 2015. Will such efforts be enough? According to Paller, only if the right people are doing the teaching – the ones who have the technical skills that are critical to national cyber defense, and not those who merely have the policy and book training and "CSI-whatever" credentials after their names, he said. "We've got these people pretending to teach cybersecurity, but they're putting out policy people or researchers...that's causing us a problem," Paller said. "If you're a fighter pilot, you don’t want your squadron leader to be someone who learned it out of the book yesterday."

From http://fcw.com/ 06/26/2013

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Inside the Civic Hacking Movement

 

How Gangplankers and other social entrepreneurs are radically changing how cities get their software. Local government agencies are tapping into alternative community co-working spaces, neighborhood tech meetups and civic hackathons to forge innovative tech partnerships, liberate municipal data and drive civic engagement. “In the future, governments and companies won’t really care about massive operations and giant corporate headquarters,” said Derek Neighbors, co-founder of Gangplank, a nonprofit collaborative workspace group and startup incubator headquartered in a revitalized historic building directly across from the Chandler, Ariz., City Hall. “They’ll be far more interested in sourcing talented, innovative, local individuals who can get the work done.” Many local governments already are, thanks to a new breed of municipal chief innovation and chief information officers, leading the charge alongside civic-minded techies who are eager to improve the communities where they live, work and play.

 

American municipalities — from San Francisco to New York City — are pivoting away from outsourcing their growing tech needs to large corporations and away from creating and maintaining their own often massive, complex municipal data systems. Instead, they’re turning to civic coders and private service providers who live in the community and work in alternative co-working environments for everything from app development to social media outreach and data storage. Meanwhile, these new relationships help local governments better understand and respond to citizens’ needs. Neighbors, a veteran software engineer, launched Gangplank in 2008 with fellow tech entrepreneur Jade Meskill to foster an environment for local creatives, entrepreneurs and startups to “explore innovative ideas and create what they are passionate about in ways that enhance the community we live and work in.” Gangplank has since opened additional collaborative co-working spaces in the Phoenix area, Virginia and Canada.

 

“We don’t want to be just a renter inside of a space in Chandler,” Neighbors said. “We want to transform the city for the better by playing an active, committed role in rebuilding the downtown core and encouraging high civic engagement.” It costs nothing for people to work in Gangplank’s wall-less open concept co-working space. Unlike the many monthly membership fee-based co-working options nationwide, instead of paying rent for desk space and conference room use, long-term Gangplank users are asked to “pay it forward” within the community. They lend a hand on various public projects for Chandler. Gangplank holds a contract with the city that enables Gangplankers, as Neighbors calls them, to deliver several important services, including educational program creation, workforce development and professional mentoring, all at zero monetary cost to the city. “Doing so challenges the notion of using monetary capital to propel commerce and instead uses social capital to propel commerce,” Neighbors said.

 

He encourages Gangplank’s estimated 5,000 Chandler members to take responsibility for their city. In fact, he said, “there’s someone from Gangplank’s member base on virtually every single board or commission in the city.” As the current president of the board of the Downtown Chandler Community Partnership, Neighbors practices what he preaches. Communication between city officials and citizen Gangplankers is improved, Neighbors said, by weekly meetings at Gangplank that bring them together to “cross-pollinate ideas, collaborate and co-create.” Chandler City Council members also regularly interact with Gangplankers via Facebook and Twitter to give and receive information. “It’s not uncommon for one of our local City Council members to tweet or instant message with Gangplank community members during a City Council meeting,” Neighbors said. “And those online conversations often continue offline in-person when a City Council member drops by our space to work for a bit, deliver something or just to catch up. These everyday digital and real-world exchanges help to humanize city officials and staff, and that’s how citizens end up seeing them as people, not as bad government.”

 

Hosting Hackathons

Meanwhile, Alameda County, Calif., home to the city of Oakland, is dialing into the growing civic hacking trend by hosting community hackathons. The first Alameda County open data civic hackathon took place in Castro Valley in December 2012, followed by one on April 27, 2013, with several more slated for the rest of the year. The daylong Alameda County Apps Challenge on April 27 offered civic coders $5,000 in prize money to create helpful apps that showcased a certain portion of the county’s vital public data via open source APIs, including restaurant health inspection reports, the library’s book reservation system and the city’s pothole database. Government data sets that were used in the April hackathon included crime statistics, HUD residence information and public health data. Apps that were created as a direct result of Alameda County’s first civic hackathon in 2012 include:

SnapMapper — A Yelp-like app for food-stamp recipients that shows users ratings and information about nearby stores that accept food stamps.

AC BookIT — An app that lets users search for and reserve library books.

ACPR Finder — An app created by high school students that pulls data to provide information about county parks, recreation centers and hiking trails.

 

“The Apps Challenge is one example of the ways the county is using cutting-edge technology to increase government transparency and assist residents in accessing vital information,” Keith Carson, president of the Alameda County Board of Representatives, said in a recent statement. In bordering Santa Clara County, the city of Palo Alto, Calif., a hotbed of entrepreneurial tech innovation, has long worked with civic-minded coders and startups to benefit the community. In fact, the city, in partnership with Innovation Endeavors, Talenthouse and the Institute for the Future, hosted a successful civic hackathon in March 2012 dubbed the Super Happy Block Party Hackathon. The event, which took place in a blocked-off section of High Street, was held “in the spirit of collaborative community innovation,” said Palo Alto CIO Jonathan Reichental. Approximately 2,000 civic programmers collaborated on apps designed to encourage civic engagement and facilitate local government transparency. However, according to Reichental, it’s sometimes hard to know exactly which apps resulted from busy public hackathons like these.

 

“It’s often difficult to measure the impact of civic hackathons,” he said. “You don’t always know what apps were built and if indeed companies were formed. The hope, of course, is that they are and that they’ll have a positive, lasting impact on the local community.” One such hackathon-borne civic app still in use today is Palo Alto’s StreetViewer. The app helps residents stay informed about the condition of city streets and was a result of a 2011 nonprofit open data civic hackathon hosted by the city, Stanford University students and local software developers. Community members can use the free app to view any street in Palo Alto, as well as upload and share their own photos of street conditions with fellow citizens. StreetViewer users also can compare local street pavement condition ratings against Google Street View images. Reichental noted that on June 1, 2013, Palo Alto will be one of nearly 80 U.S. cities to invite its residents to participate in the National Day of Civic Hacking. The event is designed to bring together software developers, citizens and tech entrepreneurs to “collaboratively create, build and invent new solutions using publicly released data, code and technology to solve challenges relevant to our neighborhoods, our cities, our states and our country.” The national event, according to its official website, will “leverage the expertise and entrepreneurial spirit of those outside federal, state and local government to drive meaningful, technology-based solutions for federal, state and local government.”

 

The National Day of Civic Hacking is being organized by Code for America, Random Hacks of Kindness and Innovation Endeavors. Government partners include: the White House Office of Digital Strategy; NASA; the U.S. departments of Energy, Labor and Transportation; Census Bureau; National Science Foundation; Peace Corps and many other government entities. Palo Alto was one of the first cities to sign on to the inaugural National Day of Civic Hacking, Reichental said. “I think we were part of the inspiration for it based on the overall success of our Super Happy Block Party Hackathon,” he said. “This coast-to-coast event will bring people together in cities across the nation to get them to really start thinking about collaborating and co-creating for civic innovation and for the betterment of their communities. In our case, this isn’t about just finding a way citizens can contribute to the future of the city of Palo Alto. Our participation, which will include tech and government professionals, as well as families and children, is meant to inspire a future generation of innovators and to inspire a renewed interest in science, technology, engineering and math.”

 

Reichental said the rise of local governments that engage neighboring tech co-working communities and civic coders for the greater good will grow quickly and become more common in the future. “Cities can no longer be vending machines where citizens insert a dollar and they get a service back,” he said. “That model is coming to an end. The future of American cities lies within co-creation between the community and government. We are now a software-driven society and increasingly so. More civic software engineers will be very valuable throughout our communities, and they’ll be brought to bear to solve widespread societal problems, enabling governments to essentially outsource what they haven’t always provided particularly well in the past.”

 

Nerds in Philly

That future is now in Philadelphia, according to Adel Ebeid, the city’s chief innovation officer. “Civic hackathons in Philly, especially those that are based around open data, are already a very normal, common occurrence in our city,” Ebeid said. He added that his staff attend, host or engage in one to two civic coding events weekly on average. The city has a thriving, early stage tech scene taking hold, primarily anchored around North 3rd Street, a.k.a. N3rd (pronounced “nerd”) Street. “We’re actively working to liberate as much of the city’s government data as possible,” said Ebeid, “and we’re doing this because we feel that open data is the real matchmaker between government, the local tech community and our citizens.” For example, for the first time, on Dec. 12, 2012, the city publicly released Type 1 crime statistics — which covers crime categories including homicide, rape and robbery — dating back to 2006 as part of its Open Data Initiative. The crime data was used to develop an informative civic app at a March 6, 2013, Hackathon at Seed Philly, a 6,000-square-foot collaborative co-working high-rise space and tech startup incubator in the heart of Philadelphia’s Center City district. The app shows violent versus nonviolent crimes and incident rates displayed on city maps.

 

Indy Hall, located fittingly on N3rd Street, is another co-working tech incubator space that Philadelphia routinely shares its municipal data sets with “to create apps that solve government problems,” said Ebeid. In fact, the city recently outsourced the creation of a 311 information app to Indy Hall innovators to better inform the public of non-emergency city services. Ebeid said the civic coders he’s worked with are “mainly millennials who favor capitalism with a conscience and who are extremely passionate about open government and open data.” Many are emotionally attached to their neighborhoods, he said, and have a strong desire to bring government and citizens closer together “to improve the digital and nondigital quality of life in Philadelphia.” And that’s why he wants them to stay long enough to lay down permanent roots in Philadelphia, instead of bailing for Silicon Valley in search of other opportunities. “When civic-minded hackathon participants and social entrepreneurs stay in our communities, it creates jobs, improves the local quality of life, drives the local economy, and everyone benefits,” Ebeid said. “The bottom line is that if you’re a local city and you’re not engaging the local tech community right now, then you are missing out on a huge opportunity.”

From http://www.govtech.com/ 06/27/2013

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Can State and Local Govs Benefit from the U.S. Commerce Department's Cybersecurity Program?

 

The training program satisfies the federal requirement for annual personally identifiable information training. Data breaches are inevitable. As Michigan CSO Dan Lohrmann noted earlier this year, small security breaches occur in government more often than many people are aware of -- and then there are the large, widely publicized breaches, most recently in California, the Washington State Courts and last year at the South Carolina Department of Revenue. Despite their inevitability, however, governments nationwide focus even further on cybersecurity -- and the U.S. Department of Commerce is no exception. But the difference for this federal-level agency is that it's working to assemble its own team of experts in cybersecurity, which it is has done by increasing the role-based training completion rate by threefold over the last three years. And this federal-level training initiative will undoubtedly affect both state and local governments as well, says Rod Turk, chief information security officer and Office of Cyber Security director at the department.

 

The Department of Commerce IT Security Training Program, he says, is designed to meet the requirements mandated by the Federal Information Security Management Act (FISMA) -- and many of the Office of Management and Budget (OMB) and FISMA policies on IT security training are based on the National Institute of Standards and Technology (NIST) Special Publication (SP) 800 Series. "What we refer to as the NIST 800 Series are a grouping of documents which describe the computer security policies, procedures and guidelines of the federal government of the United States," Turk said. "NIST is actually a unit within the Commerce Department. These NIST 800 Series documents are available to procure for free, and can benefit state and local governments that would like to beef up their cybersecurity protections. State and local governments can request to look at all of the Department of Commerce’s training materials." And some states are already choosing to take the Department of Commerce up on this offer.

 

California, for instance, recently announced the formation of the California Cybersecurity Task Force, which brings leaders of private industry together with state officials to deal with cybercrime threats that they see rapidly increasing in threat. Although this is the first collaboration of this kind to be sponsored by a U.S. state, many believe it's only the first in a series of measures that will address the interconnectedness of the public and private sectors that has developed through the use IT. And Turk said he sees this collaboration as a way to alleviate the "managerial rigidity" that has provided points of weakness that many computer hackers have exploited in recent years. The training program -- which satisfies the federal requirement for annual personally identifiable information (PII) training -- covers a wide range of information, including how to properly safeguard private and sensitive information.

 

"The topics covered include the employee’s role in privacy, relevant privacy laws and OMB guidance, the Department of Commerce’s policy on electronic transmission of PII, and how to properly handle PII," Turk said, adding that proper handling of PII involves differentiating between sensitive and nonsensitive personally identifiable information in order to properly implement usage of secure file transfer tools. "The IT security training program is a proactive measure to prevent PII incidents. The program aims to increase employee awareness in safeguarding sensitive agency information and minimizing threats." Turk also noted that collaboration is very important for ensuring cybersecurity in federated organizations. "Having the right people in place is just as important as having the right technology," he said, emphasizing the need for people who can communicate, write business cases and understand budgets and human resources. "Technologists are important, too, but I need a diverse mix of people in order to move security forward. We must be able to see beyond granular implementations of technology so that we can take in a fuller view of the security environment."

 

The cost of developing this new training program and the return on investment that will be seen by the Commerce Department are both unknown at this point. "Training content for the program is gathered and developed through multiple agency collaborations," Turk said, "so we are unable to provide a specific cost." But the department isn't stopping with the PII training program -- it also is preparing to implement a departmentwide cybersecurity system for situational awareness that it calls Enterprise Security Operations Center (ESOC). "We must be able to understand everything that's happening and properly share our information over the entire enterprise," Turk said. "Our goal with ESOC is to collect status feeds across the enterprise and present them as a dashboard that our CIO, Simon Skyman, can use to see which devices have secure baselines and what the patch level is. Simon and other CIOs will be able to view this data in near-real time, which will allow them to make better assessments of their security posture."

From http://www.govtech.com/ 07/05/2013

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Senate Signals Piecemeal Approach on Cybersecurity

 

A draft cybersecurity bill from the Senate Commerce Committee puts the National Institute of Standards and Technology (NIST) in charge of developing guidelines for public-private collaboration on threats to critical infrastructure. The July 10 draft, which has support from committee Chairman John Rockefeller, (D-W.Va.), and Ranking Member John Thune, (R-S.D.), differs from earlier Senate efforts at cybersecurity legislation on two key fronts. First, it is rather modest in scope, covering critical infrastructure risks, cybersecurity research, and workforce development, and has some common elements with bills that have already passed in the House. Second, it proposes a voluntary rather than mandatory regime of information sharing between government and commercial infrastructure operators -- a position key senators adopted in 2012 only after trying unsuccessfully to require such sharing. The new language updates NIST's charter to include the development of "a voluntary, industry-led set of standards, guidelines, and best practices, methodologies, procedures, and processes to reduce cyber risks to critical infrastructure." Under the draft, NIST would not be able to require industry to adopt specific solutions or IT products, or mandate specific guidelines for the design and development of products or services. This is largely consistent with President Obama's February executive order, which created a framework for the protection of critical infrastructure.

 

The bill also looks to train qualified personnel to work in government cybersecurity through a "scholarship-for-service" program that offers tuition for promising students with an aptitude in computer science and related fields, with the expectation that they will ply their skills on behalf of the government. The bill orders a study of existing cyber security education programs to find out whether their curricula match up with the demands of the field, as well as an analysis of impediments facing the federal government in attracting qualified cybersecurity personnel. Further, the bill directs the Office of Science and Technology Policy to expand its work in designing reliable networks, testing third-party software, protecting privacy, and securing the cloud. The workforce and education components of the draft track fairly closely with measures passed by the House of Representatives in the Cybersecurity Enhancement Act of 2013 and the Advancing America's Networking and Information Technology Research and Development Act. Both those bills have been referred to the Senate Commerce Committee.

From http://fcw.com/ 07/12/2013

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California Launches Cybersecurity Task Force

 

State officials hope to create a first-of-its-kind comprehensive framework to bolster cybersecurity efforts while maintaining strong relationships with local government and the private sector. On May 13, California government officials and private-sector leaders met behind closed doors to discuss a comprehensive cybersecurity plan for the state -- it was the beginning of the California Cybersecurity Task Force, the first state-led collaboration of its kind. Because of the interconnectedness of government and private-sector IT assets, collaboration has become crucial, said Michele Robinson, acting director for the Office of Information Security. “Those working relationships need to be strong in order to really affect this area,” she said. “We all own a piece of that infrastructure, so it’s a shared responsibility." And the ultimate goal, she said is to collaborate and work together to improve cybersecurity for the state.

 

The meeting allowed discussion on several topics, all with the goal of establishing a framework and overall plan for statewide cybersecurity. Among the topics discussed were information sharing between governments and the private sector; challenges to industry, such as the need for improved laws and regulations; and the need for increased cybersecurity research and education. Among the meetings participants were officials from the National Fusion Center Association (NFCA), the FBI, the Sacramento Utility District, Cyber Watch West (CWW), and private companies such as Verizon, Bank of America and Symantec. State CIO Carlos Ramos, pictured above, said one of the California Technology Agency’s biggest goals with respect to this effort will be improving the awareness of the importance of focusing on cybersecurity. Whether it’s hactivists, state-sponsored cyberattacks, cyber-terrorism, espionage or just opportunistic hackers, he said, attacks on government are on the rise -- which a  2013 report released by Verizon also found.

 

Protecting the state’s infrastructure, while also leading the way for the nation makes this task force an important effort, Ramos said, adding that private industry, local government, state government, financial organizations and even the federal government stand to benefit from the collaboration that will take place in California. By being proactive, he says the state will have a better chance at staying ahead of the curve in the never-ending battle of network security. David DeWalt, CEO of cybersecurity firm FireEye, said he sees the state as trying to get more proactive in dealing with cyber security, and creating this task force is a step in the right direction -- not just for California, but the nation as a whole. “This sort of a council would be a precedent setting event for the entire country," DeWalt said, "and California likes to take a leadership position, so I would encourage them to take advantage of this type of thinking.”

 

Ramos agreed that the development of a state-wide cybersecurity task force, something not yet undertaken in any other state, is a proactive advancement. “I’m very optimistic because [of] the level of expertise and commitment we have from the participants from the task force,” Ramos said. “These are the kinds of folks who know what they’re talking about and know how to get things done.” No definite timeline has been established, but Ramos indicated the state was interested in pursuing this project with an aggressive time frame, and that new initiatives will be implemented piecemeal as they are discussed by the task force. For instance, discussions on how best to implement an education and awareness campaign around cybersecurity may be rolled out while longer-term efforts around information sharing could take longer to establish. “California really is out in front of other states,” Ramos said. “We’ve seen a number of areas, particularly in technology, where governments tend to follow our lead. I am quite hopeful, from that perspective -- the framework and the work that we do here -- that other states will take and emulate and put in place across the country.”

 

California has been a leader in the past when it came to technology projects, said Mark Ghilarducci, secretary of the California Emergency Management Agency, and the state will continue to be a leader with this project. In 1995, California implemented the Standardized Emergency Management System, which brought together disparate agencies in the state to work on a common platform, Ghilarducci said, and that program eventually became the template for the National Incident Management System. There have been other examples, too, he said, but the point is that California will again be a laboratory that creates and tests a path for other states and federal government to follow. Specific examples of changes that could improve cybersecurity efforts in the state include things like whitelisting certain software in the wake of a bring-your-own-device trend that has introduced an unprecedented amount of applications onto the state’s networks. Another tactic would be to require more rapid patching of operating systems and applications to cut down on vulnerabilities and security holes. Another tactic is to limit the number of users with admin privileges on any given network. “These are things that help harden our networks, and a lot of this, just like any kind of security -- it’s always about layers of security,” Ghilarducci said. “The cybersecurity situation is no different. We want to make sure we incorporate as many of the things thread into our cybersecurity work environment. It may seem very intuitive and basic, but across the board, it’s not consistent.”

From http://www.govtech.com/ 07/17/2013

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Cybercrime Costs the US $20 Billion Each Year. or $70 Billion. or Maybe $140 Billion

 

Studies that estimate the effects of any particular activity on the economy often shout out headline numbers and then spend a lot of time explaining the methodology used to calculate that figure. A new report (pdf) from the Center for Strategic and International Studies (CSIS), a Washington think-tank, published in association with the software security firm McAfee takes a different route. In a study titled “The Economic Impact of Cybercrime and Cyber Espionage,” the authors tentatively suggested a wide variety of numbers and then attempt to contextualize each of them. One big problem with estimating losses is the number of factors involved. For example, it emerged today that over $300 million was stolen by hackers from a variety of US companies between 2005 and 2012. But that just tallies up the cash value of the losses. In addition to those, the firms suffer losses to their brand reputation, and expend time and money through investigations, attempted recovery, and systems upgrades. And then there’s the opportunity-cost losses from service disruptions. How do you put a precise number on that?

From http://www.nextgov.com/ 07/26/2013

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Cybersecurity, Big Data Among Mission-Critical Topics for CIOs

 

Opening up data for public consumption, platform modernization and increasing cybersecurity awareness were among the topics discussed at the Public CIO Technology Summit on July 24-25 in Washington, D.C. The event brought together a mix of public-sector CIOs and industry representatives to share best practices and learn about one another’s barriers — with a focus on creating relationships across governments. While the summit was closed to media, Government Technology had an exclusive look into the event and can share insight into the topics discussed. One such issue was modernizing IT systems -- summit participants noted that it's not just a technology issue; it’s also a people issue. As legacy systems are replaced, IT staff members are being trained to work on new projects and services. In the future, for example, a good contract writer might replace programmers. Attendees also said that focusing on open data initiatives is about more than releasing data sets. Exposing data can help break down barriers between government and the public by building trust; it also can fuel local startups and encourage civic innovation. See the slideshow above for more information on the topics discussed during the summit.

From http://www.govtech.com/ 07/27/2013

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CHINA: Victim of Hacking Attacks

 

China has been the target of serious cyberattacks from the United States, but Beijing has never blamed Washington or the Pentagon because such accusations would be "technically irresponsible", Chinese Internet insiders said.The cyberattacks from the US have been as grave as the ones the US claims China has conducted, they said on Tuesday.China's Internet emergency response agency has tried its best to handle all the US complaints made this year, they said.However, the US never mentioned the alleged Chinese hacking theft of the designs of more than 20 kinds of top US weapons, but instead gave the unverified information directly to the media."We have mountains of data, if we wanted to accuse the US, but it's not helpful in solving the problem," said Huang Chengqing, director of the National Computer Network Emergency Response Technical Team/Coordination Center of China, also known as CNCERT.

 

"The importance of handling Internet security cases keeps rising, but the issue can only be settled through communication, not confrontation."Huang's remarks came after a slew of reports accusing China of hacking were released in the US this year. High-ranking officials in Washington also pressed Beijing on the issue in recent weeks.According to CNCERT, in the first five months of this year, 13,408 overseas trojan horses or bot control servers — two popular hacking tools — hijacked around 5.63 million mainframes in China. Of those, 4,062 US-based control servers hijacked 2.91 million mainframes in China.The US ranked first in both the number of control servers and the number of mainframes controlled in China.In the same period, websites of 249 important Chinese organizations including government departments, key information systems and research institutions were implanted with backdoor programs. Among them, 54 websites were hijacked by US-based IP addresses for stealing information."However, it's hard to judge whether the US government supported or got involved in the hacking.

 

Besides, hackers can easily hide their real location and identities," Huang said."So technically it is irresponsible and unfounded for some people to talk about alleged hacking supported by the Chinese authorities."As for the Washington Post report in late May about Chinese hacking on US weapons, Huang said design information of top-class weapons are usually listed as top national secrets. "Even following the general principle of secret-keeping, it should not have been linked to the Internet."Huang said his agency has been fighting with hackers. Except for daily work of Internet security monitoring, prewarning and emergency response, CNCERT cut hackers' remote control on 39.37 million infected mainframes in 2012.The agency has set up Internet security cooperative relations with 91 organizations in 51 countries and regions.Huang said a case in March explains the importance of such cooperation. At that time, South Korea suspected that Chinese hackers paralyzed the network of some local media and banks and required assistance from CNCERT.

 

Through joint efforts, it was discovered that the IP address connected to the hacking was in the range of Chinese IP addresses but was actually used by a South Korean bank.As for cooperation with the US, Huang said in the first four months of this year CNCERT received 32 Internet security cases from the US, among the 227 complaints from abroad.They handled the US cases in time, except for attempted IP address attacks, which lacked sufficient proof. And they sent feedback to the US on all the cases."But they did not mention these efforts, instead they advocated cases that they never let us know about. Some cases can be addressed if they had talked to us, why not let us know? It is not a constructive train of thought to solve problems," Huang said."Besides, we have smooth communication at the civil level. I don't understand why all levels of the US government are accusing China of cybersecurity recently. I felt it is driven by some political intentions, though I don't know what the intentions are."Huang said he noticed the US has kept beefing up its cyberwar forces as it hyped hacking threats from China.

 

After Mandiant, a Washington-based cybersecurity group, said in a report in February that the People's Liberation Army sponsors hacking, US Cyber Command and National Security Agency chief General Keith Alexander told Congress in March that of the 40 new Cyber Command teams being assembled, 13 would be focused on offensive operations.Gao Xinmin, vice-chairman of Internet Society of China, said: "The US is much more dependent on the Internet than developing nations, so it is fully understandable that they attach great importance to the issue.""However, because of the lack of mutual trust, it is easy for some countries to blame hacking on other governments. And driven by some political needs, the dirty water is often poured onto China," Gao said.The White House has announced that cybersecurity will be high on the agenda of President Xi Jinping's meeting with US President Barack Obama this week in California.CNCERT's Huang said it is necessary to have multi-level talks, but the most effective way is to "start from the basic level" and beef up communication between frontline agencies, such as emergency response organizations, from relevant countries.

From http://www.news.cn/ 06/05/2013

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Police Crack Down on Web Crimes

 

China's Ministry of Public Security on Tuesday announced a six-month crackdown on Internet-related crimes, starting this month."Internet-related crimes are characterized by low costs, low risks and high profits. Fraud, pornography, gambling and the infringement of personal information are still rampant," Vice Minister Chen Zhimin said at a meeting.According to Chen, police departments will comb the Internet for clues that might lead to fraudulent activities, cyberattacks, gun-related deals, virus spreading, pyramid sales, pornographic content and other web-based crimes.Meanwhile, the crackdown will also target websites, Internet service providers, programmers, online sellers and advertisers who assist in those crimes.

From http://www.news.cn/ 06/19/2013

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Security in Cyberspace 'Still Major Problem'

 

Cybersecurity remains a serious problem for China, with international cooperation to thwart online attacks becoming more difficult, according to a specialist.The country's Internet security watchdog said some 5.63 million computers were controlled or affected by 13,408 threats originating from Internet provider addresses and servers in foreign countries and regions between January and May.Of these originating IPs, 4,062 were in the United States, affecting nearly 2.91 million computers in China, which means the US still hosts the most overseas command and control servers used in the threats, it said."It's clear to see the number of attacks and computers affected up to May is still huge. In other words, the situation of online security remains tough," Du Yuejin, deputy chief technology officer of the National Computer Emergency Response Team and Coordination Center of China, told China Daily.

 

In the first five months of the year, 249 websites of government administrations, information systems and academic institutions were invaded from overseas in "back door" attacks, with 54 websites affected from US IP addresses."It's hard to say from the data whether these threats were made solely for political reasons, but Chinese government websites were apparently targeted more," Du said.Du, also director with the National Institute of Network and Information Security, said he has stated his view many times at international conferences that China has always been opposed to "cyberwarfare" and wants to thwart online attacks through international cooperation.But he said the prospects for international cooperation, especially that between governments, are not as good as before and the future is not looking hopeful.In the early stages, cooperation between organizations can help share information, remind each other of threats and facilitate liaison in handling incidents, he said.

 

"If we find a cyberthreat in other countries, we'll alert related institutions in those countries ... and tackle the problem in an efficient manner. Such efficiency is the key to wiping out online attacks," Du said.Cracking down on cyberattacks cannot be developed without cooperation between governments, but the problem has not been solved any better, he said."Due to some individual online security cases and distrust between governments, some cooperation mechanisms have broken down since 2010," Du said, adding that this is a "big pity".From January to April, Du's team received 227 security complaints from overseas and dealt with 97 cases involving fake websites.Some government administrations should enhance awareness of online security "to avoid ignorance when we remind them of online threats to their websites", he said.Many Chinese websites and databases also have big security loopholes and lack security testing from source, providing an opportunity for hackers, he said.

 

Programmers and operators should carry out security tests and risk evaluation before launching a website or product, but most fail to do so, he said."We have found only a small number of online threats, because many others are hidden too well to be discovered and our ability to monitor is not strong," he said.Du said his team can coordinate with departments to cope with the threats. "It's impractical to set up a single united platform to respond to all incidents across the country," he said.Zeng Xinhua, a criminal law researcher at Beijing Normal University, said international cooperation is crucial in handling cybersecurity problems, although difficulties remain."Cybersecurity management systems and laws in different countries make cooperation difficult," he said. "It is hard to balance each party's interests."Yang Shuo, an online security specialist with more than 10 years' experience, said most cooperation is based on technologies, such as sharing the latest data."If governments do not trust each other, international cooperation will remain difficult and the dream of a safe cyberworld will continue to be a dream," he said.

From http://www.news.cn/ 07/10/2013

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Smartphones Easy Game for Hackers

 

Mobile devices have become a key target for hackers, as the amount of malicious software, or malware, on the devices has soared since last year, a new report says.More than 160,000 malware samples on mobile Internet devices were found in 2012, about 25 times more than in 2011, according to security companies and the National Computer Network Emergency Response Technical Team and Coordination Center.More than 80 percent of the malware targeted smartphones that use the Android operating system, and most was downloaded through smartphone application stores and forums, the center said.Security on mobile Internet devices is more serious than traditional cyberthreats, said Du Yuejin, the center's deputy chief technology officer.

 

Hackers are increasingly exploiting downloaded software on smartphones through app stores, Du said."User information on smartphones is the target of hackers," Du said. "Meanwhile, a mobile device can stay online for quite a long time, which provides the time attackers need to get what they want."Security threats come mostly from malware, but malware is difficult to detect when people download apps, he said.The center screened about 2 million mobile software programs sold in various Chinese app stores.Around 800,000 programs had a total of more than 7,000 malware programs, which have been downloaded more than 100 million times.Malware surfs the Internet and sends messages without the users' knowledge after stealing data, Du said.

 

"Mobile users should enhance their awareness of the problem, but it's more important to urge our security companies to take precautionary measures," he said.Zhang Zhenghua, chief adviser of cloud ecology system with Baidu, a major online search engine, agreed, saying his company has invested 100 million yuan ($16.3 million) on improving cybersecurity.So far, the company has identified 60 million fake websites and kicked 170,000 unqualified users off line, Zhang said."We have also cooperated with the authorities, including Beijing Public Security Bureau, to improve our verification system and avoid phishing websites," he added.By April, China had 808 million mobile Internet users, a year-on-year increase of 20 percent.The number of people surfing the Internet with smartphones is now 787 million, according to the China Association of Communication Enterprises.

 

As a result of this growth, providing a safe platform for mobile users to download apps has become a priority, said Guo Xunping, vice-president of Bangcle, a Beijing company that provides security services for mobile devices.He suggested every app should be protected against malware before it is issued.Associations like NGOs should also make contributions to the cyberthreat crackdown, said Bai Xueren, director of a network detection center in Jiangsu province.Bai's team established a provincial mobile Internet virus sample database that has collected more than 1,400 categories."We also cooperated with the provincial telecom bureau and police, building an alliance to fight against cellphone viruses," he said. Coordination with telecom operators, security institutes and government administrations is also vital, he said.Online outlet connects US farmers with Chinese homes

From http://www.news.cn/ 07/10/2013

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China Falling Short on IT Security: Survey

 

Most organizations in China have failed to meet ever-growing challenges to information security, even though they have taken some steps to improve the situation, an Ernst & Young survey has found.The need for better information security has become quite urgent in China, especially after the exposure of the United States' program known as PRISM, a clandestine Internet and telecom surveillance system operated by the US National Security Agency.Meanwhile, in early July, the National Business Daily, a Chinese newspaper, revealed that hackers could easily get access to confidential account information residing on major securities firms' systems, through certain software developed by Qihoo 360 Technology Co Ltd.

 

"Information security challenges, such as hacker attacks, are becoming severe," said Keith Yuen, EY China Advisory partner, at a Beijing news conference on Tuesday."Unless organizations transform their information security functions, few of them can keep up with the ever-changing risk landscape."With escalating information security threats and increased information security incidents, organizations should recognize the risk environment is changing, the EY Global Information Security Survey said.The EY survey covered 1,836 interviewees across 64 countries between May and July 2012.Despite corporate security upgrades, the pace of external threats has picked up speed, the survey said. In 2009, 41 percent of respondents noticed an increase in external attacks. By 2011, that number had leaped to 72 percent, and it rose further to 77 percent in 2012.

 

Examples of external threats include hacking, espionage, organized crime and terrorism.New technologies have opened up tremendous opportunities for organizations but have also created potential threats.Cloud computing is one of the main drivers of the business model innovation. Over the past two years, the number of organizations using cloud-computing services has doubled.However, 38 percent of respondents to the survey indicated that their organizations have not taken measures to mitigate risks, such as not exercising stronger oversight over the contract management process for cloud-service providers nor using encryption techniques.In the new area of social media, the survey found that it can quickly build an organization's brand and expand its presence, and it can just as quickly crush it.

 

Challenges include data security, privacy concerns, regulatory and compliance requirements and the impact on productivity."Short-term incremental changes and bolt-on solutions are not sufficient," said Yumin Lin, EY China advisory director."By fundamentally transforming their information security management strategy, organizations can respond effectively to existing security threats, as well as to security risks arising from emerging technologies," Lin said.However, about 63 percent of respondents indicated that their organizations have no formal security architecture framework in place, while only 16 percent of respondents claim their information security functions do meet their business needs.

From http://www.news.cn/ 07/24/2013

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Online Personal Data Thefts on the Rise

 

Public prosecutors in Shanghai warned of a sharp increase in theft of personal information online, with criminals stealing and selling data for various criminal purposes, ranging from telecom fraud to racketeering.According to prosecutors, there was only one such case involving eight suspects during the first half of 2012, but the same period in 2013 has seen 30 cases involving 57 suspects."More than half of the suspects committed the crime by taking advantage of their positions, and their motive is to promote products or obtain money by the transaction," Gu Xiaomin, director of the public prosecution division of the Shanghai People's Procuratorate, said at a news conference on Monday.He said that many cases involve employees in online shopping companies passing on the financial data obtained from their customers.

 

Most of the suspects are under 30 years of age and have a good educational background, at least a college degree, with some holding PhDs.Pudong prosecution agency investigated 10 cases involving the leak of more than 20 million items of information, including member information from some shopping websites. The information was leaked by an employee at a shopping platform who had access to the company's core database.Prosecutors identified one suspect as a man named Xu, the former director of operations for Yihaodian, a major Chinese online grocery store. They said Xu had incited his former colleague, a man named Peng, to obtain the password for the company's database, which he did with the help of a technician named Miao.Between October 2010 and September 2011, Peng logged on to the database three times and stole nearly 4 million items of client information, including their names, mobile phone numbers and addresses, prosecutors said.

 

Most of the stolen information was passed to sales people wishing to promote products. Some of those sales people even sold the information, publishing it online.A manager of a handiwork company, who was identified as Liu by the prosecuting agency, paid around 4,000 yuan ($652) for personal information and then resold it to a dozen people across the country, making a profit of more than 40,000 yuan."The fact that some data was intentionally leaked by employees shows their lack of social integrity, as well as the loopholes in the confidentiality system of some businesses, such as allowing logging in to the database from a wide area network," said Wen Lan, a spokeswoman for the Shanghai People's Procuratorate.

 

The lack of social integrity is highlighted by one case, in which Shanghai police detained four suspects in June on suspicion of illegally purchasing the family details of at least 400 students online and then obtaining money from their parents by disguising themselves as surgeons and teachers and claiming the children required urgent medical treatment.Concern over the security of personal data is not restricted to online shopping, however. Some have also expressed concern of data security at government agencies.Yi Shenghua, director of criminal cases at the Yingke Law Firm in Beijing, told China Daily, "Authorities should limit who has access to citizens' information within government departments."

From http://www.news.cn/ 07/31/2013

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JAPAN: Cyberthreats Surpass 1 Million in FY12

 

The number of online access attempts recognized as cyberthreats by the government’s National Information Security Center totaled 1.08 million in fiscal 2012, the center said in an annual report. The number stood at about 490,000 in fiscal 2010 and about 660,000 in fiscal 2011. Of the cyberthreats in fiscal 2012, the center reported 175 to the relevant government agencies because they were regarded as high risk. Of the e-mails received by government agencies in fiscal 2012, the center deemed 415 as possible cyber-attacks.

From http://the-japan-news.com 06/29/2013

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Cybercrime Probes Must Change

 

A recent case over online threats that saw four men falsely charged and arrested has highlighted the need to reform cybercrime investigation methods, according to analysts. The case has dealt a serious blow to public trust not only in cybercrime investigations, but conventional methods of crime investigations as a whole. On Friday, investigators wrapped up a nine-month probe into the alleged crimes of Yusuke Katayama, 31, a former employee of an information technology company. “We found something!” An investigator made the annnouncement in a conference room of a joint investigation headquarters in Tokyo about a month after Katayama was arrested on his first charge. While analyzing the data stored on a computer seized from a location related to the case, he discovered traces of information that could be linked to Katayama’s suspected use of a virus to remotely control computers. Previously investigators had been unable to uncover any evidence that illustrated a clear connection to Katayama’s alleged crimes, in spite of having closely analyzed the contents of the seized PCs. A breakthrough came when an engineer from a private firm offered investigators a tip on how to break the impasse. In many cases, cybercrime perpetrators destroy evidence of their virus use, but forget to delete evidence that they have downloaded software used to create viruses. The engineer instructed the police on how to find signs that virus-making software had been downloaded. Such guidance was given by about 20 engineers from six companies who visited the investigation headquarters on an advisory basis, according to sources. After the mistaken arrests came to light, the police devised a policy of collaboration with the private sector, an unusual move for authorities.

 

But the collaboration did not work well at first, according to the sources. In the beginning, the investigators did not believe the engineers would maintain legal confidentiality while the engineers felt the police were demanding knowledge without giving them necessary details, thereby fostering an atmosphere of mutual distrust. In light of the lessons learned from the case, the Metropolitan Police Department concluded knowledge exchange agreements with three information security companies last month. The agreements call for the companies to maintain confidentiality when the police offer them information about tactics used in crimes. The main error committed in the mistaken arrests of the four men was that the police had placed too much trust in the Internet Protocol addresses that sent the threats, causing them to identify the PC users with the IP addresses in question as perpetrators. After learning bitter lessons from the case, police are changing the way they investigate online criminal threats.

 

The Aichi prefectural police found a Twitter post that threatened random attacks in Nagoya Station in February. About a week later, the police found the man who owned the PC with the IP address that sent the message, and the man confessed to the crime in an interrogation. However, the police did not arrest the man until about one month later. A senior police officer said, “Normally we would arrest such a suspect immediately.” But the police waited until they could confirm that the suspect's computer had not been infected with a virus before they sought an arrest. After it was learned that advance notice was posted on the Internet before a case of random killings in Tokyo’s Akihabara district in June 2008, the police promoted a swifter response. However, it was the Katayama case that changed the police policy of “speedy detection.” Some investigtors have pointed out the risk of another crime being committed while a police investigation is still under way. However, a senior National Police Agency official said, “We have no choice but to strengthen our precautionary measures until we obtain the proper evidence.”

 

Another reason for the mistaken arrests was the lack of technical knowledge among investigators. Many investigators were not aware of the existence of viruses that remotely control computers. The MPD started to employ “cybercrime investigators” from the private sector in the mid-1990s while fostering “cybercrime technical specialists” by having police officers undergo training at private companies. Today there are about 690 such officers. Due to the wide range of cybercrimes, which include illegal drug sales and fraud, there has been a chronic shortage of officers to cover such crimes. However, it has not been easy to increase the number of such officers, according to the MPD, as it costs as much as 1 million yen to train each technical specialist and there is a need for frequent additional training. Since the Katayama case, the MPD launched efforts to have its technical specialists teach the basics of cyber-investigation to investigators in all police offices. The NPA also has started to streamline its investigation efforts by consolidating the flow of information to the MPD during the initial investigation of certain cybercrimes.

From http://the-japan-news.com/ 07/01/2013

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Info Security Put Aside at Ministries

 

The government has decided to ban the use of privately operated free e-mail and other services in the wake of recent revelations that a large amount of official information from central government entities was freely accessible through the Google Groups mail sharing service, officials said. The decision was made Thursday at an emergency meeting of chief secretaries of the central government’s ministries and agencies. Officials met following media reports that government officials using the Google Groups service had inadvertently made important information visible to anyone, including the details of negotiations on an international treaty. Some criticized the officials--who handle important information in Tokyo’s Kasumigaseki political district, information that can be regarded as the property of the public--as too careless, since they continued to use the free service so casually. “The ministry’s internal system is too inconvenient to use,” said a senior Environment Ministry official who was involved in the negotiations on the Minamata Convention on Mercury in Geneva in January. Information concerning the negotiations was sent to Google Groups and could be seen by anyone, The Yomiuri Shimbun has reported.

 

“It requires us to enter passwords many times, and the connection is unstable,” the official said. When an official uses the ministry’s e-mail system from outside, he needs to enter four different passwords. To use Google Groups, an official needs to enter only two passwords required to activate a PC. Negotiations on a treaty are usually conducted in large venues, such as multiple conference rooms in a major hotel, and are divided into different topics. To keep up with the content of negotiations, swift information sharing is essential. “We wanted to shorten the time to confirm e-mails,” the official explained. It is believed that ministry officials frequently used the Google Groups service. It has also been learned that they used the service concerning the negotiations on the 18th Conference of the Parties to the U.N. Framework Convention on Climate Change held in Doha in November and December, although access to the information was restricted at that time. “Whether access was restricted is not the point. As people who deal with confidential information, their awareness of security was too low, as they used a free service like that,” said a senior official at the National Information Security Center. Part of the Cabinet Secretariat, the NISC is in charge of the government’s information management and control.

 

However, this tendency to give higher priority to convenience than security is seen at other government entities as well. “If I’d observed internal regulations, I couldn’t have done my work,” said a former government official who retired last year. Although internal regulations stipulate that work-related e-mails should be sent from official terminals to official addresses, it takes at least one day to complete the procedures to take an official PC out on a business trip. “It was impossible to do that when I had to go on an urgent business trip,” the former official said. Therefore, he always used his private PC to send work-related mails, but was never warned by his superiors. It has been confirmed that official information was revealed from three ministries and an agency: the Environment Ministry; the Land, Infrastructure, Transport and Tourism Ministry; the Agriculture, Forestry and Fisheries Ministry; and the Reconstruction Agency. The internal regulations of the environment and land ministries allow officials to use free services if approved by their immediate superiors, ministry officials said.

 

However, the regulations of the agriculture ministry and Reconstruction Agency stipulate work-related e-mails should be sent only from official addresses and ban the use of private free services, according to officials of the bodies. They said the use of Google Groups could constitute a violation of the internal regulations. This raises the question of why regulations differ among government bodies. An official of the NISC, which sets uniform standards for the government’s information management, insisted, “In our understanding, the use of free private services is already forbidden.” However, this is not clearly stated in the uniform standards. Regarding sending e-mails, the standards only say, “Keep safety in mind and be sure to notify responsible officials.” About the use of a computer outside a ministry or agency, they say, “One must report this to superiors after taking safety control measures.” The NISC source said, “The expressions used are vague, so we couldn’t make each ministry and agency fully aware of safety issues.”

 

Even if the standards are made stricter, however, violations of internal regulations will only increase if internal systems remain inconvenient. “The government should build a safe, convenient system for internal use,” said Prof. Tetsutaro Uehara of Ritsumeikan University, an information security expert. “If it’s hard to build a system by itself, the government should conclude contracts with private companies based on an agreement on concrete standards necessary to secure safety. It should be made clear who will take responsibility when information gets out.” Concerning Google Inc., Uehara said U.S. government organizations and local governments use its cloud computing services, which fulfill special safety standards for public bodies. They also agree to keep secret the locations of data centers and not to share services with other users. “If an organization concludes a contract with an overseas company or a data center is located outside Japan, it will be difficult to deal with problems such as information getting out,” Uehara said. “There are nations such as the United States that legally permit access to such content as antiterrorism measures. Japan also needs to raise the consciousness of its officials to protect the nation’s information.”

From http://the-japan-news.com 07/13/2013

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Big Data in Legal Pitfall Over Consumer Privacy Protection

 

East Japan Railway Co.’s sales of passenger records from its Suica electronic cards has highlighted the problem of how to protect individuals’ privacy when huge amounts of money can be made from so-called big data--huge amounts of data that businesses see as gold. Such data include what time people pass through the ticket gates of certain stations, what kind of books they buy and which TV personalities they like. Also included are information such as goods purchased through online shops, tweets and location information based on the Global Positioning System. “They say it’s anonymized, but it’s still creepy somehow,” said Hitomi Shibasaki, 24, a company employee who had just passed through a ticket gate Thursday at JR Kanda Station using a Suica card. Suicas are e-cards with an IC chip that people can use to ride buses and trains mainly in the Tokyo metropolitan area. On July 1, JR East began selling records of the use of trains and buses by Suica card holders to Hitachi, Ltd. for market research purposes. JR East sells data only on the users’ gender, age and time of getting on and off trains and buses, after removing their names and addresses. However, this triggered protests among cardholders because the railway operator did not give customers prior notice. JR East claimed the information did not constitute personal data. A 35-year-old company employee from Funabashi, Chiba Prefecture, complained: “Isn’t it a problem that a company uses data without letting the [card] users know?”

 

As the spread of personal computers and smartphones continues, extensive records of individual behaviors are stored on the Internet or at companies. Businesses have high hopes regarding those data, believing they can analyze them to create ads or products to meet consumer needs based on individuals’ hobbies and tastes. The U.S. online retail giant Amazon.com provides information on recommended products to customers, based on their past purchase records, when they log on NTT Data Corp. buys tweets from Twitter Inc. to use for market research, while Yahoo Inc. distributes digital advertisements to meet its users’ interests by reading the contents of their e-mails. Fujitsu Ltd. uses location information provided by taxi companies to forecast traffic jams. The government’s growth strategy, approved at a Cabinet meeting in June, incorporates “utilization of data.” The Internal Affairs and Communications Ministry estimates the potential economic effects at about 7.77 trillion yen a year. However, the business of utilizing big data has not taken off as expected. A senior ministry official said: “While Japanese are sensitive to privacy issues, there are no rules to deal with privacy. So companies are hesitant to enter the market.”

 

A Hitachi spokesperson said the company has been seeking ways to utilize big data since around 2005: “We’re carefully looking for the right timing to enter the market for individuals’ information.” It seems businesses were also reluctant to buy the analyzed data from Hitachi, worrying about customers’ reactions. The Personal Information Protection Law stipulates that a person’s consent is required when providing individual information about that person to a third party. However, most personal data included in big data do not fall under the law’s protection because the law defines “personal data” as information that can identify individuals with names and addresses, for instance. Since around 2005, when the amount of personal data collected or stored began to drastically increase, the ministry and other bodies repeatedly held study meetings to set appropriate rules, but all such efforts ended with only compiling proposals.

 

A recent study group of the ministry compiled basic rules for utilizing personal data in June. The rules stated that a company should incorporate privacy protection measures when developing a new product and that the amount of data to be acquired should be the minimum amount necessary. It also said the data should be used in ways that conform to individuals’ expectations and people should be involved in the process of deciding how their data will be used. However, improvement of the legal system does not follow such a situation. “Japan does not have a public body to handle privacy issues. Therefore, people cannot tackle a problem even when their personal information is handled in a murky way. This also causes businesses to hesitate to aggressively use such data,” said Prof. Fumio Shimpo of Keio University, an expert on information-related legislation and privacy issues. “I think a third-party organization with the authority to monitor and consult with companies and individuals should be established immediately, as in European countries.”

From http://the-japan-news.com 07/20/2013

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Police Detect 23 Cases of Illegal Online Campaigning; No Arrests Made

 

Twenty-three cases of illegal Internet campaigning for Sunday’s House of Councilors election have been detected and warnings issued, the National Police Agency reported Saturday. However, police have made no arrests because none of the cases were deemed serious violations of the election campaign law, the NPA added. The police issued warnings for 10 violations involving Web pages and blogs, eight that concerned email and five related to social networking sites, according to the agency. The NPA noted that 13 of the cases would have been judged legal if they had occurred during the official campaign period, which began July 4. The 23 offenses included one in which a voter conducted a popularity vote on his or her home page, while a paid online advertisement was cited in another case. Most restrictions on the use of the Internet for campaign purposes were lifted for the first time in Japan ahead of Sunday’s Upper House poll. In the last election for the chamber in 2010, when online campaigning was strictly prohibited, the total number of violations came to 12. This time round, the police issued warnings in 2,034 cases overall, up 198 from the 2010 election, and arrested 14 people on charges that included attacking staff members and ripping up campaign posters of rival candidates, the agency reported.

From http://www.japantimes.co.jp 07/20/2013

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Online Bank Theft Increasing Rapidly

 

The number of online thefts from bank accounts is increasing rapidly in Japan. About 360 million yen was stolen in January-July in 398 such cases, the National Police Agency said in a preliminary report Friday. Both the number and the amount stolen are already more than the previous record high of 307.86 million yen in 165 cases in 2011. The amount stolen was 93 million yen in 108 cases in June and 149.2 million yen in 180 cases in July. The number of cases reported in July alone exceeds the total number of cases reported in 2011.

From http://the-japan-news.com/ 08/04/2013

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SOUTH KOREA: Presidential Office's Website Shut Down After Apparent Hacking Attack

 

Unidentified hackers attacked the websites of South Korea's presidential office and another government agency Tuesday, claiming they are part of the hacktivist group Anonymous. The cyber attacks occurred around 9:30 a.m. at the home pages of Cheong Wa Dae and the Office of Government Policy Coordination. Both websites were shut down for repair. Right after the hacking attack, the Cheong Wa Dae website showed messages in red, including one that read "Great leader Kim Jong-un," the North's top leader. For 10 minutes from 10 a.m., it was posted along with the message, "We Are Anonymous. We Are Legion. We Do Not Forgive. We Do Not Forget. Expect Us," along with a photo of President Park Geun-hye. It is unclear if North Korea was involved in the attacks. Also unclear is whether the Anonymous hacktivist group was behind Tuesday's attacks. The group has said it will launch cyber attacks on dozens of North Korean websites on Tuesday, the anniversary of the outbreak of the 1950-53 Korean war. The Cheong Wa Dae website is now showing a message that it has been temporarily suspended to check its system. The website of the Office of Government Policy Coordination is also displaying a similar message.

From http://english.yonhapnews.co.kr/ 06/25/2013

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S. Korean Media, Gov't Hit by Another Cyber Attack

 

South Korean newspapers, government organizations and private companies came under another round of cyber attacks on Monday morning. The Korea Internet Security Agency said that around 30 Web sites of the daily Yeongnam Ilbo, Cyber Dokdo, Korea Bible University, government agencies and private companies were hacked. Most of the affected Web sites showed messages left by hackers that read "Hacked by High Anonymous." Hackers also left Twitter links on the home pages. The latest cyber attack comes less than a week after the hacking on the South Korean presidential office and media outlets. 

From http://world.kbs.co.kr/ 07/01/2013

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Gov't to Nurture Cyber Security Manpower

 

The government said Thursday it plans to almost triple the number of software security experts to 200 by the end of this year to better cope with rising cyber attacks. The plan came after a string of cyber attacks against the websites of the government agencies and major public and private entities this year.

From http://english.yonhapnews.co.kr 07/18/2013

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S. Korea Confronts Uphill Battle Against Hackers

 

Seoul maps out plan to beef up cyber security amid a rising wave of hacking attempts from North Korea and China. How long does it take for hackers to break into the secure network of a commercial bank in South Korea?  A team from the Korea Advanced Institute of Science and Technology (KAIST), under an agreement with the bank, managed to unlock its security protection in just a couple of weeks. The simulated cyber attack, led by Lim Chae-ho, professor of information security at KAIST, worked as follows: When an official of the bank opened an email sent by the hackers, malware hidden in the email quickly infiltrated the computers in the network, neutralising the antivirus system and threatening to disrupt the bank’s data and service systems entirely. The simulation, helped by three students, sheds light on how vulnerable South Korea’s financial industry is to cyber attacks in a country where the daily online banking transactions amount to about 33 trillion won (US$29.3 billion).

 

 “Any Korean company or person could face cyber attacks if they lack security awareness even if they have great security solutions,” said Lim in an interview with The Korea Herald. The real possibility of losing banking data to hackers goes squarely against the perception that South Korea is a technologically advanced nation with enviable broadband and mobile network infrastructure. But the country’s rich wireless and broadband resources are a double-edged sword because they offer more opportunities for hackers. “Hackers have an eye on South Korea due to its high-speed Internet environment and advanced technology,” said Dave DeWalt, chief executive of FireEye, a global network security company. “With massive intellectual property and economic growth, Korea has emerged as a main target of worldwide cyber attacks.” From June 25 to July 1 this year, a series of cyber attacks paralysed 69 government offices, news outlets and other institutions, including the presidential office website. The hackers stole a massive amount of personal data: 2.5 million members of the ruling Saenuri Party, 300,000 military personnel and 200,000 registered users of the presidential office’s website. 

 

The latest cyber attacks took place just three months after the country’s major broadcasters and financial institutions were subject to similar attacks. In March, NongHyup and Shinhan banks suffered malfunctions from malware thought to originate in North Korea. Despite the continued attacks, Korean firms and government agencies do not invest in security systems aggressively. The government’s 2013 budget for information protection is just 240 billion won ($214 million), and less than 10 billion won of the annual security budget was allocated to strengthen cyber warfare capabilities, according to the report by the National Information Society Agency. The lack of manpower is another problem. According to the Defence Ministry, Korea has only 400 experts in cyber warfare, far fewer than the 3,000 professional hackers nurtured by Pyongyang. To catch up, Seoul plans to increase the number of cyber security experts to 5,000 by 2017. Increasingly, cyber attacks are carried out internationally. On May 28, the Washington Post reported that Chinese hackers accessed the secret designs of major U.S. weapons systems including combat aircraft and advanced missile defences. It is feared that China is rapidly strengthening its defence technology through state-sponsored hacking. 

China is also known as a notorious source of hacking attacks in South Korea. Chinese hackers ? or hackers using Chinese networks to hide their real locations ? are speculated to have spearheaded the major cyber attacks on South Korea over the past few years. For instance, the massive leak of personal information in 2011 involving SK Communications, Hyundai Capital and Nexon reportedly started in China. Research conducted by the Korea Internet & Security Agency showed that 53 per cent of the hacking sources originated in China. China is Korea’s biggest trading partner and hosts a number of manufacturing plants for South Korean firms. Chinese companies also compete with Korean rivals in diverse markets around the world, and it is anybody’s guess how stolen data from Korea are being exploited for unfair business, military and security purposes. “Cyber defence capability has emerged as vital to national security due to an increasing number of cyber attacks against major infrastructures,” said Kim Myung-chul, dean of KAIST’s Graduate School of Information Security.

Along with China, North Korea poses a serious cyber-related challenge to South Korea. Kim Heung-kwang, former professor at Pyongyang Computer Technology University and member of the North Korea Intellectuals Solidarity group, said that the North was aggressively pursuing cyber warfare capabilities including attacks on smartphones and other mobile devices, plus hacks into personal computers. “Pyongyang trains 300 cyber experts every year and some 3,000 hackers are now working for four cyber warfare units,” the North Korean defector said. While South Korea remains passive in beefing up its security solutions, hackers are sprinting forward with new technologies that could easily cripple antivirus software and inflict far greater damage. Experts said over 100,000 new strains of malware are created every day. “Malware can be massively spread to all users of websites very quickly, and then hackers could use the infected PCs as zombie computers for Distributed Denial of Service attacks or to steal financial data,” said Lim Chae-ho of KAIST. “The existing defence solutions are not powerful enough to respond to such sophisticated attacks.” 

Hackers now prefer what is called “advanced persistent threat,” or APT, together with DDoS in their assaults. APT allows an unauthorised person to gain access to a network and stays there undetected for a long period of time, so that hackers can steal data more effectively. “nowadays many conglomerates in the world are helplessly attacked by APT. We need a paradigm shift from passive to active defence,” said Robert F. Lentz, former deputy assistant secretary of defence at the International Conference on Information Security held in Seoul on July 10. Korea remains fully exposed to APT attacks. “The existing security solutions cannot block APT attacks, so we need a new protection system,” said Shin Soo-jung, CEO of information security firm Infosec Co. Amid growing concerns over cyber security, the Korean government announced a comprehensive national cyber security plan on July 4. Under the plan, policymakers plan to double the size of the domestic information security market to 10 trillion won ($8.76 billion) by 2017, according to the Ministry of Science, ICT and Future Planning. 

The ministry also said it would provide systematic training to foster 5,000 cyber security experts. Cheong Wa Dae will act as a control tower of cyber security and the National Intelligence Service will handle working-level affairs. Some experts, however, are sceptical of the government plan. “Since there is no detailed action plan, it is questionable whether and how the government will implement the project,” said Lim Jong-in, professor of information security at Korea University.  The nation’s financial regulator also announced a cyber security plan on July 11. The Financial Services Commission will require banks to build a two-pronged network system to avert cyber attacks. “Separating the network system into two partitions is the very basic for strengthening security,” said Jeon Sang-hun, CTO of Bitscan Inc. He said that enterprises here have considered cyber security as a part of the government’s regulation, but it’s time for them to realise that security is a vital investment for survival. 

From http://www.asianewsnet.net/ 07/20/103

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CounterTack Introduces Sentinel to Help Korea Defend Against Cyber Attacks

 

CounterTack (www.CounterTack.com), the only endpoint security organization delivering real-time, cyber threat detection and forensics to the enterprise, today announced a worldwide partnership agreement with SK Infosec, a multi-million dollar South Korean information security services provider, and wholly owned subsidiary of SK C&C, to counter targeted, persistent cyber attacks on workstation and server endpoints in Korea. SK Infosec, the leading information security company in South Korea, has received 2013 Frost & Sullivan Korea Excellence Awards for Managed Security Services. The company has more than 3,000 customers in Korean government and public institutions, financial entities, and various other enterprises in South Korea. Based on these core capabilities, SK Infosec will exclusively distribute CounterTack Sentinel to potential customers throughout South Korea. Under the agreement, CounterTack's revolutionary endpoint protection platform, Sentinel, will play a critical role in countering the ongoing cyber attacks that threaten organizations in South Korea as a result of ongoing challenges from North Korea, as well as other threats from outside Korea.

 

As the most extensively networked nation in the world, cyber threats to South Korea often spread faster than in any other country. CounterTack Sentinel will be a key component in protecting the nation's businesses. Both CounterTack and SK Infosec will share information about global cyber threats to promptly counter known and unknown cyber challenges. "We're proud to deliver Sentinel to our partner SK Infosec, and to play a crucial role in defending South Korea and its economy from the aggressive, persistent cyber attacks unfolding on the Korean peninsula," said Neal Creighton, CEO, CounterTack. "As innovators in endpoint IT security, we welcome the challenge of stopping targeted, persistent threats to SK Infosec customers who operate their various enterprises amidst the most highly connected and hostile cyber environment in the free world. We look forward to a long-term relationship that will foster growth between the two organizations and deliver enormous value to SK Infosec customers across South Korea." SK Infosec is uniquely positioned to distribute CounterTack technology to customers who need the real-time threat detection and continuous visibility capabilities offered only by Sentinel, allowing customers to defend against attacks that move swiftly and laterally through enterprise systems. "CounterTack's dramatically different approach to cyber security represents the type of innovation that we look for in a trusted security partner," said Myeong-Hoon Yoon, Director, SK Infosec. "CounterTack is the only company that provides the scalability necessary to rapidly detect and analyze precision threats on each endpoint across our customers' sophisticated enterprise environments."

 

CounterTack is revolutionizing security by bringing real-time attack detection and forensics to the endpoint, rendering traditional endpoint security obsolete with its Sentinel product. The intelligence derived shortens the gap between detection and remediation for enterprise organizations. By actively engaging attackers with CounterTack's active defense platform, organizations can dramatically reduce the dwell time of advanced threats and the damage they cause, gaining valuable intelligence about methodologies and affected assets. Through blazing-fast detection, real-time attack capture and immediate analysis, CounterTack provides unparalleled visibility into malicious behavior, enabling organizations to make smarter decisions on countering known and unknown threats to protect their hybrid cloud environments.

From http://finance.yahoo.com 08/21/2013

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NORTH KOREA: Websites Targeted by Int'l Hacking Offline

 

A number of North Korean websites and networks targeted by an international hacking group are offline, sources said Tuesday. Internet monitors said the websites of the Korean Central News Agency, the Rodong Sinmun and portal Naenara were all out of service as of 11 a.m. The sites were all targeted in advance by the Anonymous Group, which said it would launch attacks to mark the 63rd anniversary of the outbreak of the 1950-53 Korean War. The loosely associated hacktivist group, whose members have never been identified, claimed it planned to attack the networks because the North, in defiance of warnings from the international community, launched a long-range rocket, tested a nuclear device in February and threatened to start a new war on the Korean Peninsula. Anonymous broke into Uriminzokkiri, the North's main Internet-based media and propaganda website in April. It also defaced Minjok Tongshin, an English language news provider, Paekdu-Hanna.com, Jajusasang.com and Ryugyong Clip, a video and still image site.

From http://www.koreaherald.com 06/25/2013

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North Korea Creates Cyber Troll Army

 

North Korea has assembled a team of 3,000 cyber agents, including hundreds of trolls, whose job is to undermine morale in South Korea, according to a think tank. The computer experts spread propaganda by hacking into South Korean websites and linking them through to pro-North Korea outlets. The trolls - believed to number about 200 - reportedly use identities stolen from South Korean internet users to post comments on web forums. 'The North has established a team of online trolls at the United Front Department and the Reconnaissance General Bureau,' Ryu Dong-Ryul of the Police Policy Institute told a seminar at the Seoul Press Centre, according to South Korea's Chosun newspaper. The think tank said the United Front Department hacks into South Korean websites through servers based in 19 countries, using constantly changing IP addresses to avoid detection. It said the trolls were part of a 3,000-strong cyber army and claimed they posted more than 41,000 items of propaganda online in 2012, up from 27,000 the year before. An estimated 300 North Koreans are trained in cyber warfare every year, compared to just 30 in the South, Lim Jong-in of Korea University told Chosun. They are picked from elite middle schools in the North Korean capital Pyongyang and spend 10 years honing their skills at Kim Il-Sung Military University, Mirim University or Kim Chaek University of Technology, the newspaper reported. In June, internet security company Symantec suggested a string of attacks on South Korean websites dating back four years were the work of a gang known as DarkSeoul. Although it could not confirm the group is run by North Korea, several major broadcasters and banks in South Korea, as well as the country's presidential office, have been targeted.

From http://wap.news.bigpond.com 08/14/2013

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INDONESIA: Planning to Build Up "Cyber Army"

 

In a move that is said to save the country's sovereignty in cyber world, Indonesian defense ministry is planning to build up a particular task force called cyber army to attack on internet hackers who could endanger the sustainability of the state. A senior official at the ministry said that it would propose a law to legalize the operation of the so-called cyber army. The plan to set up the particular task force was following rampant attacks against state's internet portals and websites in the last few years. "The only law that we have to address cyber crime is the IITE law," Pos M. Hutabarat, the director general of security potentials at the ministry said on Tuesday, referring to the law that regulates online information and transactions for civilians that carries up to 1 billion rupiah (about 102,000 U.S. dollars) fine for the violators. Pos said that the law needs to be endorsed quickly so as to speed up the creation of the cyber army in Indonesia. Pos defined that cyber army that would be set up by Indonesia as a unit of soldiers particularly trained well on information technology, mastering the skills and techniques on how to prevent cyber attacks. He said that such a cyber army unit has been operating in several countries, including the United States, China, South Korea and Iran for similar purpose.

 

Indonesian Defense Minister Purnomo Yusgiantoro said earlier that establishment of the task force would need full support from the Communication and Information ministry. The ministry is expected to provide telecommunication infrastructure management system, equipments and trainers, Purnomo added. "The Communication and Information ministry has the capacity to build up the cyber security," he said, adding that the cyber army unit is planned to be embedded in the navy, the army and the air force. Communications and Information Minister Tifatul Sembiring said earlier that websites of Indonesia's state ministries and agencies have suffered more than 36.6 million cyber attacks from hackers in the last three years. He said that his ministry is in a process to build a system called "National Cyber Security" to protect websites of government institutions and agencies. The ministry involves several agencies including the national intelligence body (BIN), the national narcotics body (BNN) the military and government's anti-terrorism desk (BNPT) to make the system works effectively.

From http://news.xinhuanet.com/ 05/28/2013

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MALAYSIA: State to Upgrade ICT Security Capabilities

 

The State Government of Sabah, Malaysia will be enhancing the ICT security capabilities of all government ministries and agencies as part of a new policy directive which aims to curb incidences of cyber-attacks. According to Agriculture and Food Industry Minister Datuk Yahya Hussin, all Chief Information Officers (CIOs) and ICT Security Officers (ICTSO) of government ministries, departments and agencies should adhere to the new policy so as to improve organisational resilience against virus attacks and hacking activities. “Prevention is better than cure,” he said adding that it is important to build up ICT security capabilities to prevent loss of data, hacking and other malicious attempt to disrupt normal course of business operations. Yahya also reiterated the call of Chief Minister Datuk Seri Musa Haji Aman for the establishment of “cyber troopers” at all ministries to respond to queries and comments in the government’s social media platforms. “While social media is indeed an effective citizen engagement tool, oftentimes it is used by people to disseminate misleading information that vilifies government agencies. The cyber troopers, will be tasked to make sure citizens get the right information from the right sources and respond to queries in behalf of government agencies.”

From http://www.futuregov.asia/ 06/28/2013

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SINGAPORE: Putting Online News Websites Under New Licensing Framework

 

Singapore's leading online news websites will be put under a new licensing framework that requires them to have individual licenses, the Media Development Authority said on Tuesday. From June 1, such news websites will have to be individually licensed if they report an average of at least one article per week on the local news and current affairs over a period of two months, and have at least 50,000 unique visitors from Singapore each month over a period of two months, based on IP addresses. The individual licenses have to be renewed every year. Under the new framework, these sites must also put up a performance bond of 50,000 Singapore dollars (39,683 U.S. dollars), similar to that required for niche television broadcasters. The license also makes clear that online news sites are expected to remove content that is in breach of certain standards within 24 hours, once notified to do so. Such material could cover content that is against the public interest, public security or national harmony. Currently, most websites in Singapore are automatically covered under a class license scheme and do not need to get individual licenses. The Media Development Authority said the framework would place leading online news websites under a "more consistent regulatory framework" with traditional news platforms like newspapers and television stations, which are individually licensed. The authority said it will issue a formal notification if a site is deemed to meet the criteria for individual licensing. Ten sites currently fit the criteria, with nine run by the Singapore Press Holdings and local broadcaster MediaCorp. Yahoo News is also on the list.

From http://news.xinhuanet.com/ 05/28/2013

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Singapore Teams Up with Private Sector to Train Cyber Security Workforce

 

Singapore Economic Development Board (EDB) joined forces with private sector in multi-year agreement for training and workforce development of young Singaporean cyber security professionals. The announcement of the agreement between the EDB and RSA — the security Division of EMC and the provider of cyber security solutions, was made today at RSA Conference APAC 2013, showing an effort to train Singaporean candidates for careers in cyber security, and combating online fraud. “The collaboration would lead to the creation of good jobs for Singaporeans and creates a readily available talent pool for companies to tap when they setup operations in Singapore,” said Gian Yi-Hsen, Director of Safety & Security Industry Programme Office (SSIPO), EDB. Gian explained that his office is focused on developing and strengthening the local and global talent pool to meet the global demand for cyber security professionals. Therefore, the training done by RSA is strongly aligned with our talent development objectives and we are very glad to collaborate together with them.

 

The EDB and RSA will seek qualified graduates from Singapore universities and existing cyber security professionals to take part in a multi-year residency and repatriation program designed to train candidates with the latest skills needed for cyber security and anti-fraud careers. Selected candidates will be enrolled in one or two year residency training rotations at the RSA Anti-Fraud Command Center (AFCC) in Israel through a new grant programme administered by the EDB. They will be working alongside RSA cyber security professionals and anti-fraud research analysts to gain advanced skills required to fight cybercrime and advanced cyber threats in areas such as: • Phishing, pharming and Trojan attack detection, analysis and shutdown • Ecommerce and online banking fraud • Security management and monitoring • Breach preparedness and incident response • Governance, Risk and Compliance

 

The training programme will be administered by the EDB in cooperation with RSA, to provide candidates to RSA’s world-class cyber security and RSA Anti-Fraud Command Center (AFCC) located outside Tel Aviv, Israel. This training initiative is part of EDB’s Strategic Attachment and Training (STRAT) Programme, which aims to build up Singapore’s manpower capabilities in strategic areas and sectors through overseas training and attachment with leading companies. The programme also builds on RSA’s own multi-pronged efforts around the world to help actively develop skilled cyber security professionals through its RSA Conferences, academic alliances with educational institutions, such as Purdue University, cyber security certification offerings through RSA Education Services. Also, a new advanced cyber defense training curriculum will be offered in cooperation with the US Department of Homeland Security.

 

Qualified candidates will return to Singapore and be eligible for placement in cyber security or anti-fraud analyst positions at RSA or within the cyber security industry in Singapore. The RSA will open the application process for the cyber security residency programme in the third quarter of 2013. The RSA AFCC operated at facilities in Israel and the United States, is a 24x7 services operation staffed by expertly trained cyber security professionals and fraud analysts who work to detect, track, block and shut down phishing, pharming and mobile-app based attacks perpetrated by online criminals. The RSA AFCC leverages relationships with more than 13,000 web hosting service providers, leading browser developers and ISPs to help ensure the fastest blocking and shut down of phishing sites. To date the RSA FraudAction service has shut down more than 800,000 online attacks globally.

From http://www.futuregov.asia/ 06/05/2013

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Public Transportation, Utilities, Banking Systems to Be Watched by Cyber Security Lab

 

SINGAPORE: Public transportation, utilities and banking systems are among a list of critical infrastructure that will be watched by the government's Cyber Security Lab, the Home Affairs Ministry told Channel NewsAsia, in response to queries. Announced during the Budget 2013 debates, the lab will be operational next year and aims to hone the skills of those who protect Singapore's key information systems and assets. Efforts will also be geared towards private sector involvement. The lab serves as a realistic, hands-on platform not just for Home Team officers to enhance cyber protection know-how, but also engages private sector stakeholders operating and delivering essential services. This will bring the public and private sectors to the same page where infrastructure protection is concerned and help both sides develop practical and essential cyber security skills. Besides public transportation and banking assets, the lab will cover telecommunication networks, water, gas and electricity systems.

 

Ong-Ang Ai Boon, director at Association of Banks in Singapore, said: "The fact that the government has come to provide this platform of this lab gives a safe environment to stress-test and to test new security systems. So it's a platform that, if a government with the vision and with the resources to do it, then it's very good for the participants." Computer security firm Symantec said worldwide, two in five targeted cyber-attacks in 2012 homed in on critical infrastructures. Ng Kai Koon, senior manager of legal and public affairs at Symantec, said: "For the banks, for the telcos, for the utility providers, cyber security is obviously an important consideration for their day-to-day operations. But, having said that, they are also limited in terms of what they can see. They will only be able to see the attacks that are happening on them in particular. The government will obviously have a lot better view in terms of the threat landscape on a national level." The Cyber Security Lab will offer stakeholders an avenue to share experiences through interaction.

From http://www.channelnewsasia.com/ 06/16/2013

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THAILAND: Launching Campaign Against Cyber Attacks

 

Thai government yesterday launched a five-year programme to regulate cyber security and implement measures in an effort to combat possible cyber attacks. Three key strategies were draft yesterday at the first meeting of the National Cyber Security Committee and the ICT Minister Group Captain Anudith Nakornthap, to focus on incorporating national cyber security, capacity building for rapid response to cyber attacks, and the protection of computer and online infrastructure. There are also five smaller strategies being discussed during the meeting. Some of which include the public-private collaboration to solidify the efforts. The Electronic Transactions Development Agency (ETDA) will be responsible for working out the strategies and measures. The ICT minister said Prime Minister Yingluck Shinawatre, presided over the event showed her concerns about extensive Internet use and abuse that would lead to the violation of the Internet users’ rights.

 

From January to May this year, there were 1,475 random intrusions into state-run databases and websites. At the same period, there were also 750 malware intrusions and 750 phishing efforts, ETDA Director Surangkhana Vayuparb revealed. “The situation is under control in general but the public should be advised further on how to handle threats coming online,” she said. The campaign launched yesterday is an effort to initially alert state agencies and teach them how to identify cyber attacks, as well as how to respond. The campaign indicates that when an attack occurs, the computers that are under attack are not to be touched or tampered with, and local area connections must be discontinued. Officials must report to superiors and requests for advice will be made via hotline number 1212, which is under the operation of Thai Computer Emergency Response Team (ThaiCERT).

 

Meanwhile, the ETDA has recently signed an agreement with the International Council of Electronic Commerce Consultants (EC-Council) — the world’s largest certified IT security training centre, for teaching Thai IT security professionals at the government agencies. ETDA’s Office of Security Director Soranun Juwasurat said that scholarships worth up to US$120,000 from the EC-Council will be given to the ETDA to train 40 government officials about ethical hacking and computer forensic skills. These 40 trained officers will later become instructors to help train other professionals at the agencies. The ETDA expected to train up to 500 IT security officers for the first year of the programme, he added.

From http://www.futuregov.asia/ 06/12/2013

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Thailand's ICT Authority Promotes Research on Cyber Security

 

Boosting measures against cyber crime, Thailand’s Ministry of Information and Communication Technology (MICT) has signed a Memorandum of Understanding (MoU) with the National Research Council of Thailand (NRCT) to strategise and promote research on IT and cyber security. The two agencies aim at the joint development of a strategic plan for national cyber security (2013-2017). The Minister for ICT, Anudith Nakornthap, said, “Cyber crime could be found everywhere, and is a major threat to the nation’s security, society, and economy, and organizations as well as individuals”. The Electronics Transactions Development Agency (ETDA) reported that during the period August 2011-July 2012, 53 per cent of online crime was in relation to fraud, while 14 and 11 per cent related to intrusion attempts and information gathering, respectively. The Minister said, “The strategy includes collaboration between the public and private sector on awareness and regulation, research and development and international cooperation on cyber security”. Professor Suthiporn Chittmittrapap of NCRT, revealed, “The agencies are also collaborating on creating a research data warehouse on technology and cyber security. The MoU is an important starting point for development and integration of IT in the country”. Previously, MICT set up the Cyber Security Operation Centre (CSOC) to monitor access to various illegal websites and prevent cyber threats. In addition, the Ministry introduced a 24 hour hotline to receive complaints from the public on cyber threats.

From http://www.futuregov.asia/ 08/05/2013

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VIETNAM: Hi-Tech Crime Fighters Handed Award

 

Payments technology company Visa has recognised the efforts of Viet Nam's hi-tech crime fighting department under the Ministry of Public Security of Viet Nam. The department was presented with a Visa Law Enforcement Award at the company's APCEMEA (Asia Pacific, Central Europe, Middle East, Africa) 2013 Security Summit held in Bangkok last week. The department won the award for its "outstanding efforts" in the apprehension of criminals involved in card fraud during 2012 and significant contributions to the fight against card payment crimes. The Ministry of Public Security has demonstrated a clear commitment to keeping payments safe for consumers, according Lorijon Bacchi, Country Manager, Viet Nam, Cambodia & Laos, Visa.

From http://vietnamnews.vn/ 06/14/2013

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INDIA: New Cyber Security Architecture to Safeguard Cyber Space

 

Government of India is all set to launch new cyber security architecture amid recent revelations of compromising of Indian data by US National Security Agency (NSA). The new architecture will create an interconnected set of organisations in key departments like National Technical Research Organisation (NTRO), defence, home, and Computer Emergency Readiness Team (CERT). A Cyber Security Coordinator will preside over the new inter-agency structure. Union Cabinet and the Cabinet Committee on Security have cleared National Cyber Security Framework and National Cyber Security Policy. It will involve public-private partnership to tackle any threats from the cyber world. The need for such established infrastructure was felt in the wake of recent attacks from state and non-state actors. The prospect that massive amount of data from Indians and private entities have been compromised by US has added to New Delhi’s Dilemma.

 

The key feature of the new agency is that government will work with ISPs to oversee metadata of India users but will not mine the data. There were significant cyber attacks during the Commonwealth Games in 2010 when there were 8000 attacks, most of which were pornographic in nature. The Internet traffic in the country was of the order of 4,800 giga bytes, equivalent of zillions of calls and e-mails. Of this, 66 percent is mobile phones with data connection. There were also enough safeguards in the Information Technology Act to protect individual’s privacy and safety against misdeeds. A Cyber Security Board is also going to be set up.

From http://egov.eletsonline.com 06/13/2013

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Government Releases National Cyber Security Policy

 

Kapil Sibal, Union Minister for Communications and IT released the National Cyber Security Policy. He underlined that this policy should be seen as about protecting of information, such as personal information, financial/banking information, sovereign data etc. He said that information empowers, and in order to empower people with information, we need to secure the information. He also flagged the need to distinguish between data which can freely flow and data which needs to be protected. Sibal pointed out that the real challenge is in the operationalisation of this policy. He also stated that the government, through incentives and subsidies will need to support Small and Medium Enterprises for accessing the technology to make their systems safe. The “National Cyber Security Policy” has been prepared in consultation with all relevant stakeholders, user entities and public.

 

The new policy aims at facilitating creation of secure computing environment and enabling adequate trust and confidence in electronic transactions and also guiding stakeholder’s actions for protection of cyber space. The National Cyber Security Policy document outlines a road-map to create a framework for comprehensive, collaborative and collective response to deal with the issue of cyber security at all levels within the country. It recognises the need for objectives and strategies that need to be adopted both at the national level as well as international level.  It aims at building a secure and resilience cyber space for citizens, businesses and Government. Enabling goals aimed at reducing national vulnerability to cyber attacks, preventing cyber attacks & cyber crimes, minimising response & recover time and effective cyber crime investigation and prosecution.

From http://egov.eletsonline.com 07/03/2013

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AZERBAIJAN: E-Security Center to Be Launched Soon

 

The Electronic Security Center of the Information and Communication Technologies Ministry will start operating in the near future.  The center was set up under the ministry in March in an effort to protect users from online threats, malware cyber-attacks and other adversities.  According to the center's head, Faig Farmanov, the center will held actions to ensure information systems security and carry out analysis.  Moreover, the center will issue a publication to inform users on the malware programs and equipment to oppose cyber attacks.  As a first step, the center is planning to raise public awareness by holding seminars and issuing periodical "virus bulletin" containing information about the most recent threats. It is also planned to operate a special website and a hot line in the near future.  The center intends to cooperate closely with manufacturers of hardware and software platforms to attract highly qualified cyber security specialists and to focus attention on further improvement of professional skills of human resources in this field.  These security efforts are important as Azerbaijan is working to boost its ICT sector and 2013 was declared the year of information and communication technologies in January.

From http://www.azernews.az/ 05/31/2013

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AUSTRALIA: Government to Review Digital Privacy Protection

 

Less than a week after National Security Agency (NSA) whistleblower Edward Snowden exposed a secret surveillance program allegedly providing access to the customer data of some of the world's biggest technology companies, the Australian government has announced an inquiry into the protection of privacy in the digital era. Attorney-General Mark Dreyfus has tasked the Australian Law Reform Commission (ALRC) with a broad review of privacy law, including looking at, among other things, the growth in surveillance in technology, community perception of privacy, and international standards for privacy. "I am asking the Australian Law Reform Commission to consider this issue in light of changing conceptions of community privacy and rapid growth in information technology capabilities," Dreyfus said. "The government strongly believes in protecting the privacy of individuals, but this must be balanced against the Australian public's right to freedom of communication and expression."

 

Although not specifically mentioned in the announcement, the timing of the review coinciding with controversy over the NSA's alleged access to private user data from tech giants such as Google, Apple, and Microsoft is likely to make the matter the centrepiece of the review. Dreyfus said that privacy often has to be counterbalanced with law enforcement and national security, but that he doesn't think the online era means the death of privacy. "What I have learned in my time as attorney-general is that reports about the death of privacy are grossly exaggerated," he said. "It is clear to me that Australians feel very strongly about the protection of their privacy. I'm yet to receive a letter from an individual complaining that they receive too much privacy." He said Australians are becoming very familiar with privacy rights, and he hopes that government reforms of privacy law would build confidence in the protection of privacy in Australia. "My hope is that the new reforms will build even more confidence in the Australian community about the privacy practices of government agencies and businesses by facilitating even more open, transparent, and secure handling practices involving personal information," he said.

 

Yesterday, Dreyfus would not say whether the US intelligence agencies have shared information with the Australian government gains from the PRISM program, but said that Australians would be concerned about the protection of the privacy of their data hosted overseas. "All Australians would be concerned at the potential for their privacy to be invaded through what other countries are doing, where Australians' personal data is being stored offshore, be that in big servers somewhere in the world," he reportedly said. The ALRC will report back to the government in June 2014.

From http://www.zdnet.com 06/12/2013

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QLD Releases Crime Statistics Online

 

The Queensland Police Service launched online statistics portal giving citizens quick and easy access to crime statistics from the past 13 years on their computers. The internally-developed portal offers information on crimes such as robberies, homicides, assaults, arson, and fraud. Users can search for relevant statistics by their postal code, name of their area or suburb, type of offence, and time period. The statistics are overlaid on a map of Queensland, giving users a great visual understanding of high and low crime areas. The portal also offers data analysis tools such as graphs and density charts. Through the portal, the police department of Queensland aims to encourage users to become familiar with their area and engage in appropriate crime prevention strategies in partnership with the police to ensure a safer community. “This portal allows Queenslanders easy access to what is happening in their neighbourhood from their desktop computer, smart phone or tablet”, said Police Commissioner Ian Stewart. He stated that the portal would revolutionise the way the public has access to crime information. The information offered through the portal will be updated every night, and will be one week in arrears.

From http://www.futuregov.asia 07/01/2013

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Australia Unveils New Cloud Security Policy

 

Mr Mark Dreyfus, the Australian government Attorney General has unveiled new guidelines requiring agencies to protect data in the cloud – especially for off-shore, outsourcing arrangements. A recently-released Protective Security Framework mandates comprehensive guidelines for agencies sourcing externally-hosted computing and data storage services. Attorney-General, Mark Dreyfus, and Minister Assisting for the Digital Economy, Senator Kate Lundy, have jointly released this policy involving government’s use of cloud computing.

 

Managing off-shore arrangements

This policy ensures that agencies take full advantage of the opportunities enabled by cloud computing and the National Broadband Network. But they also need to maintain the privacy, security, integrity and availability of personal information. Mr Dreyfus says a clearly-defined roadmap helps decision-makers assess when to allow the use of offshoring or outsourcing on a “case-by-case basis.” Under new arrangements, information that does not require privacy protection can be stored and processed in outsourced and offshore arrangements. But this is only after an agency-level “risk assessment” is done.

 

Gaining ministerial approvals

Suitable approvals are needed for privacy-protected information. This can only be stored and processed in outsourced and offshore arrangements with pre-approvals. These pre-approvals are being done by a relevant portfolio minister, and the minister overseeing privacy and security involving government information, in this case, Mr Dreyfus. Security classified information cannot be stored offshore unless it is in special locations (such as Australian Embassies) or under specific agreements. Government holds considerable unclassified data which, subject to a risk assessment, can be stored in a public cloud. But this information requires privacy protection and stronger safeguards.

 

Protecting personal information

“I have paid special attention to the security of personal information, which people expect will be treated with the highest care by all organisations, but by government in particular,” adds Mr Dreyfus. “Safeguards have been incorporated so that before personal information can be stored in the cloud, the approval of the minister responsible for the information, and my own approval as minister for privacy, must be given.” Government is trusted to hold a great deal of information on citizens and business. Citizens expect their information is protected. “As much of our work is on-line, and technology is constantly evolving, we must regularly ensure we are continuing to meet our obligations in protecting the information given to us.”

 

Assessing security risks

A new cloud security policy helps agencies better assess privacy and security risks. “They can decide when cloud arrangements are suitable for their business needs.” Safeguards ensure the government takes advantage of cloud computing to reduce storage costs and improve efficiency. But external storage and processing of data can only reside in securely-protected domains. Current security guidelines build on the Australian government’s National Cloud Computing Strategy. This strategy was released in May 2013 by former minister for communications, Senator Stephen Conroy. Government is an enthusiastic supporter of new technology such as cloud computing, notes Senator Kate Lundy. “Cloud technology offers not just agility, flexibility and scalability, but also cost savings. In fact, cloud computing is fundamentally changing the way we think about communications technology.” Senator Lundy adds that combined with rolling out a National Broadband Network, cloud computing has the potential to “revolutionise how we consume and use digital technology.”

From http://www.futuregov.asia 07/09/2013

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Australia Launches National Plan to Combat Cybercrime

 

The Australian government has launched a plan for a more collaborative national effort to tackle cybercrime, Attorney-General Mark Dreyfus announced in a statement on Monday. According to the statement, the National Plan to Combat Cybercrime commits Australian governments to take concrete steps against cybercrime. This plan builds on the National Security Strategy which identified malicious online actors as a key threat to Australia's social and economic well-being and supports the Government's goal of becoming a world leading digital economy by 2020. Mark Dreyfus confirmed that the plan would ensure Australia to become a harder target for sophisticated cybercriminals. According to him, organized criminals are increasingly using the internet and legitimate communications tools to target Australians and to facilitate their illegal activities.

 

"This plan represents a national commitment to work together to ensure a safer and more secure digital environment for all Australians," Dreyfus said. "While it brings tremendous benefits, the internet has created new opportunities for financially motivated cyber criminals and those who seek to target vulnerable members of our community." Australia became a party to the Council of Europe Convention on Cybercrime in March, the world's first international treaty on online crime. Joining the Convention ensured that Australian agencies can collaborate more effectively with international counterparts under the National Plan to Combat Cybercrime, Mark Dreyfus said.

From http://www.globaltimes.cn 07/29/2013

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NEW ZEALAND: Whole-of-government Approach Needed to Security - IITP

 

New Zealand needs to adopt a whole-of-government approach to security, according to Paul Matthews. The CEO of the Institute of IT Professionals says his organisation is advocating the creation of a chief information security officer position to oversee government security and provide a single point of reporting for vulnerabilities within government systems. Earlier this year Labour's Clare Curran revealed that an informant had alerted her to a security hole in a Ministry of Justice system. The government hit back over the disclosure of the flaw. Ministry deputy secretary, organisational development and support, Rose Percival, said there had been no threat to people's private information. "This isn’t a member of the public inadvertently finding information. It appears to be about someone with IT skills deliberately trying to get into a Ministry IT system – the site where people apply to become licensed security guards," Percival said in April after Curran made the claim. The incident followed revelations late last year that public computer kiosks provided by the Ministry of Social Development in Work and Income service centres were able to access private information on the ministry's network.

 

A review conducted by Deloitte found that security had not been adequately considered when the kiosks were designed, security holes discovered in April 2011 had not been addressed and that "risk management processes did not effectively escalate security exposures to management, nor ensure appropriate mitigating actions were taken". Another review conducted in the wake of the kiosk affair under the auspices of government CIO, Colin MacDonald, found that many agencies had underdeveloped security processes. The report, prepared last year but released in June, found that the "level of security management maturity across the state sector is lower than could reasonably be expected to provide the public with appropriate assurance about the safety of their private information". It found there were 13 government agencies "with potentially high priority unresolved vulnerabilities". Things "really have been getting to the point where the public is saying that something's got to be done about it," Matthews said. "Our view is we actually need government to step up and look at an all-of-government approach around the privacy and security," the IITP CEO added.

 

"That's why we're advocating a chief information security officer whose primary responsibility will be to set some standards across all of government in terms of both what should be in place, assessing what's actually in place, and also setting up ways that people can report vulnerabilities when they find them in an ethical disclosure manner." After Curran was contacted about the Ministry of Justice's alleged vulnerability, police launched an investigation into the man who contacted the Labour MP. Having a central point to report vulnerabilities could help preventing situations like this arising, Matthews said. "Currently every ministry and every department actually does their own thing, and reporting of vulnerabilities varies by department and the protections that they put in place around privacy of information vary quite significantly." There's work on whole-of-government procurement efforts, "but as soon as you mention all of government from the policy side of things, the message is that they don’t like that approach," Matthews said. "But the fact is, that's what we need to get the standard [of security] up."

From http://www.computerworld.co.nz 08/08/2013

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Demand Drives WiFi Hotspots to 6.3 Million in '13

 

Global rise in mobility demand is expected to drive the number of Wi-Fi Hotspots to more than 6.3 million by late 2013, according to a new report from ABI research. In 2012, the global carrier Wi-Fi deployments reached 4.9 million, the report said. ABI Research research analyst, Khin Sandi Lynn, said: "Despite the successful adoption of 3G and 4G mobile data services, the number of Wi-Fi Hotspots has continued to proliferate and are anticipated to surpass 6.3 million by the end of 2013." The number also includes Wi-Fi hotspots used by fixed-line and mobile carriers, along with third-party operators including Boingo, iPass. The research firm reveals that the third-party operators deploy their own Wi-Fi hotspots and retail access to Wi-Fi hotspots controlled by telecom operators. Asia-Pacific region has about 88% of Wi-Fi of the total global Wi-Fi hotspots, followed by 8% in Europe, 3% in North America, and 1%in the other regions, the report said. According to the ABI Research, Wi-Fi, which has been a complement to 3G and 4G services, is now a foundation of connectivity for the majority of smartphone, tablet, and laptop users as it is offered for free in several public Wi-Fi locations. With the rise in user importance for mobility, fixed broadband operators have also started building Wi-Fi hotspots to offer fast and reliable Internet connections when the customers are not at home.

From http://www.cbronline.com/ 06/11/2013

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More Competition Essential for Future of Mobile Innovation, Says OECD

 

OECD countries must ensure mobile markets remain open and competitive in order to sustain innovation and meet rising demand for data services, according to a new OECD report. Communications Outlook 2013 says that revenues from data services are growing at double-digit rates in most OECD countries and, in line with the surge of broadband wireless subscriptions, are now the main source of growth for network operators. But many will increasingly need to rely on offloading traffic to fixed networks, as demand tests the available spectrum. Policy makers and regulators might need to intervene to ensure there is enough supply to meet demand, especially in countries or areas where there is insufficient fixed access network competition. Just as critical is the level of facilities based competition among mobile networks. France and Israel’s mobile markets have become more competitive after the entry of new mobile network operators. The Czech Republic and The Netherlands are both introducing additional operators. Meanwhile, in Canada and the United States, the authorities acted to head off mergers that would have resulted in less facilities based mobile network competition. The outcomes will be at least four national operators in all these countries.

 

Wireless and fixed broadband subscriptions in OECD countries


Note: Data for Wireless broadband from 2001 to 2007 are estimates.

 

Prices for mobile voice services have decreased markedly from 2010 to 2012, showing significant declines across all consumption patterns, says the report. A laptop-based wireless broadband basket (offers within the 500 MB per month range) costs USD 13.04 on average across the OECD in PPP terms, although it reaches USD 30 in some countries. Average expenditure was USD 37.15 PPP for a 10 GB basket. A 250 MB tablet package cost USD 11.02 PPP per month on average and a 5 GB basket for tablets cost USD 24.88 PPP on average. The Communications Outlook 2013 also highlights the urgent need to move forward with IPv6 in order to keep wireless markets open to new entrants and meet demand. Asia Pacific and Europe have run out of Internet Protocol version 4 (IPv4) addresses under normal procedures. Africa, North America and South America will use up their allocated address space in due time. IPv6 allows a virtually unlimited number of addresses but although over half the equipment deployed on the wired Internet is capable of supporting IPv6 today, less than 1% of this equipment connects to a service that provides IPv6.

From http://www.oecd.org/ 07/11/2013

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Frost & Sullivan Celebrates 10 Years of Excellence at 2013 Asia Pacific ICT Awards

 

Frost & Sullivan today celebrated the 10th Annual Frost & Sullivan Asia Pacific ICT Awards at The St Regis Singapore. Founded in 2004, the Frost & Sullivan Asia Pacific ICT Awards program is now in its 10th consecutive year, and seeks to recognize companies and individuals that have demonstrated best practices in their industry, commending the diligence, commitment, and innovative business strategies required to advance in the global marketplace. "Frost & Sullivan is proud to host the Asia Pacific ICT Awards banquet for the 10th consecutive time. When we first started back in 2004, we knew we wanted the Frost & Sullivan Asia Pacific ICT Awards to be the most anticipated event of the year by the ICT business community in Asia Pacific. We are delighted that the awards have surpassed our expectations, just like the caliber of its recipients," said Manoj Menon, Partner and Managing Director, Frost & Sullivan Asia Pacific.

 

The 10th Frost & Sullivan Asia Pacific ICT Awards conferred a total of 36 awards, inclusive of 5 new award categories. Notable recipients include Huawei, Vendor of the Year; PT Telekomunikasi Indonesia Tbk, Service Provider of the Year; Axiata Group Berhad, Telecom Group of the Year; and Chua Sock Koong, SingTel Group Chief Executive Officer as Service Provider CEO of the Year. The 5 new awards and their recipients are Comptel Corporation, Most Innovative Telecom OSS/BSS Vendor of the Year; Admob, Mobile Advertising Network of the Year; BT, UC as a Service Vendor of the Year; NTT Docomo, Mobile Commerce Service Provider of the Year; and KT, Beyond Connectivity Service Provider of the Year.

 

The awards enjoyed a good turnout of over 150 ICT industry players and distinguished guests such as His Excellency Mahbub Uz Zaman, High Commissioner of Bangladesh in Singapore; Ridwan Hassan, Deputy Chief of Mission, Embassy of the Republic of Indonesia; Arianto Surojo, First Secretary of Economic Affairs, Embassy of the Republic of Indonesia; and K. Sukomaran, Counsellor (Investment)/Director, Malaysia Industrial Development Authority (MIDA) Singapore. Frost & Sullivan identifies the outstanding industry achievements in the past year by companies in the regional and global markets, through in-depth interviews, market analysis, performance measurements, and benchmarking of market participants to bring unique best practices to forefront. Award recipients are evaluated based on their revenue growth, market share gains, leadership in new product introduction and innovation, breadth of products and solutions, major customer acquisition, and business and market strategy.

 

The results are then presented to an independent panel of judges, comprising of influential personalities, decision-makers and thought leaders from the ICT sector across Asia pacific. To view the complete list of 2013 ICT Awards judging panel, please visit, http://www.ict-awards.com/judges.shtml For more details on the 2013 Asia Pacific ICT Awards log-on to http://www.ict-awards.com/ or follow #apictawards on Twitter. You can also connect with Frost & Sullivan on social media, including Twitter, Facebook, SlideShare, and LinkedIn, for the latest news and updates. Channel News Asia is the International Broadcast Media Partner for the 10th Annual Frost & Sullivan Asia Pacific ICT Awards. Media partners for the awards banquet include CIO Asia, Digital News Asia, MIS Asia, and Top 10 of Asia.

From http://finance.yahoo.com/ 07/17/2013

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AFRICA: Nigeria - Govt Targets 60% Rural Telephone Penetration, 7.5% ICT Contribution to GDP

 

For even economic growth across the six geo-political zones of Nigeria, the Federal Government has targeted 60 per cent telephone penetration in the rural parts of the country by 2018. Besides, government also expects Nigeria’s Information and Communications Technology (ICT) sector to increase its contribution to the country’s Gross Domestic Product (GDP) from the present 5.6 per cent to 7.5 per cent by 2015. Revealing this plan, the Minister of Communications Technology, Mrs. Omobola Johnson noted that despite the huge telecommunications investment in the country in the last 12 years, put at about $25 billion, about 40 per cent of rural areas in Nigeria still lack access to mobile phone coverage. Johnson, who is also optimistic about her ministry’s target of achieving a five-fold increase in the number of government services delivered online, restated that service operators would need about N900 billion additional investments to bridge the needed infrastructure gap in the country’s telecommunications access. She attributed the 40 per cent deficit in mobile coverage to inadequate infrastructure deployment to cater for the growing demand for telecoms services users.

 

According to her, Nigeria currently has about 27, 000 base transceiver stations (BTS) to drive both voice and data services provision, which, she said, was grossly below what the country requires to have desired quality of service. “The number of BTS in Nigeria has increased exponentially since the inception of GSM providers from 116 in 2001` to about 21, 000 by 2010 and 26, 500 by the end of December, 2012. “So, from the current 27,000 BTS, significantly more BTS of about 33, 000, making a total of 60, 000 will be need to be deployed across the country to meet national target of a five-fold increase in broadband penetration by 2018.” The minister, whose ministry also sets a target of adding one million local jobs to the ICT industry, is optimistic of providing 50 per cent of the Nigerian populations with fast Internet access by 2015.

 

According to her, Nigeria epitomizes diversity and ICTs can help to harness this diversity and achieve equitable development. “The ministry works with other Ministries, Departments and Agencies in using ICTs to deliver socio-economic benefits, particularly in the areas of health, education and agriculture.” She informed that the ministry is also working to ensure that Nigeria’s digital (ICT) and physical (postal) communications infrastructure is leveraged in reducing financial exclusion amongst population. Johnson, who said innovation is a key driver of employment and growth in the ICT industry, noted that government is harnessing the latent potential in the sector for social-economic development through the establishment of incubation centres, an ICT-focused venture capital fund and initiatives that foster partnerships and build-up local content in key sectors of the industry. “Government is also fostering partnerships that build ICT skills capacity that will meet future global requirements”, she added.

From http://www.ngrguardiannews.com/ 06/24/2013

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EUROPE: Denmark Sees Highest Share of Mobile Page Views

 

Denmark has the highest share of mobile page views, according to a study by Gemius. However, it is the Slovakian market that grows the fastest. Mobile phones and tablets took over the virtual reality successively as their share in internet traffic grows year-on-year, according to the same research. The study covered all the countries from Central and Eastern Europe in which Gemius measures traffic on websites, i.e. Belarus, Bulgaria, Croatia, the Czech Republic, Estonia, Lithuania, Latvia, Moldova, Poland, Slovenia, Slovakia, Ukraine and Hungary. The analysis also included Denmark. The data presented are those for April 2012 and 2013. Despite the fact that Denmark is the most mobile-developed market (over 31 percent of all internet traffic is generated with the use of mobile devices, a growth of 86 percent as compared to April 2012), the countries in which the greatest growth in the share of mobile phones and tablet-generated page views was observed are Slovakia and the Czech Republic (growth of over 200 percent as compared to April 2012). As Hungary, Croatia and Lithuania, Slovakia has a share of mobile page views which is surpassing the region’s average (6.6 percent). The reason behind these countries' share of high mobile page views in these countries is an influence of strong local brands operating on these markets, which gained a big level of popularity among mobile devices users with their mobile websites. Further analyses showed that there are only three countries where the growth of mobile page views share increased less than 100 percent during last year, namely Belarus (34 percent), Lithuania (81 percent) and Poland (growth by 87 percent). The growth in the number of page views generated via mobile devices on the remaining markets of the region was from 100 to 200 percent. The data come from www.rankingcee.com, a website based on Gemius internet sites traffic measurement results.

From http://www.telecompaper.com/ 06/04/2013

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Russia’s Yandex Launches ‘Islands’ Tool

 

Russia’s online search engine Yandex has revamped the design of its search results page as it launches an interactive snippets solution called ‘Islands’. The new ‘Islands’ feature aims to increase engagement with websites and services by allowing users to action their query – whether booking tickets, making reservations or paying bills – directly from the search page rather than through an organisation’s website. It works by responding to web searches by speeding up the link between searches and services, minimising lengthy search processes or complicated web pages. Evolved from ‘rich’ snippets, the ‘Islands’ tool will be available to web developers to add the functionality to their websites. “Apps have changed people’s expectations of usability, especially on mobile,” says Yandex chief technology officer Ilya Segalovich. “When people search on the rich web these days, they are often looking to carry out an action. We’re speeding up this process.” The feature will be available across multiple devices, launching first on PCs and tablets and then on mobile devices initially in Turkey before rolling-out to Russia, Ukraine, Belarus and Kazakhstan in the coming months. “Interactive snippets deliver a new level of user experience,” adds Segalovich. “Sitelinks are an outdated way of providing information and rich snippets are mere decoration. We know users want faster, more direct engagement with services, and interactive snippets mean businesses can better serve the needs of their customers by offering a shortcut to the ultimate search.”

From http://mandmglobal.com/ 06/10/2013

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NORTH AMERICA: Canadian Innovation Exchange Opens Top 20 Contest for 2013

 

The Canadian Innovation Exchange (CIX) launched the CIX Top 20 on Thursday, opening up the floor for companies to put in entries and be recognized as among the most innovative in Canada’s tech scene. Held once a year, the CIX recognizes innovative companies with revenues of under $10 million and helps shine a light on what will be “the next big thing,” according to CIX co-chair Chris Arsenault. This year, the CIX made the announcement from Banff, Alta. at the Canadian Venture Capital Association. Last year’s top 20 included 10 winners in digital media and 10 in information and communication technology. On the digital media side, winners included: UrtheCast, a video streaming platform that will show a view of the earth from space; Wajam Inc., a social search service that adds friends’ reviews, links, photos and videos to regular search results; and Frank & Oak, a men’s online clothing store. In ICT, 2012’s winners included: Payfirma Corp., a mobile and web-based payment system; Viafoura Inc., an online commenting platform that offers multimedia and analytics; and 360pi, which helps retailers plan pricing strategies. The 2013 CIX forum will take place on Nov. 21 in the MaRS Discovery District in Toronto. CEOs of the winners of the CIX Top 20 will have the chance to present about their companies in front of innovation industry figures.

From http://www.itbusiness.ca/ 05/24/2013

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Canadian Universities Lag in IP Development: Study

 

Canadian universities lag behind their United States counterparts when it comes to generating technologies for commercial use, according to a recent study. From Curiosity to Wealth Creation: How University Research Can Boost Economic Growth, a study by the C.D. Howe Institute, compared 10 Canadian universities with those in the U.S. and of dollars allocated to research and development, inventions and discoveries made per year, patents applied for each year, start-ups created each year and dollar value of intellectual property (IP) developed. The study was carried out from 1991 to 2010. Among other things, the study found, the average patents applied for by the top 10 Canadian universities during the study period was 29 compared to 147.3 for American top 10 universities. Income from IPs realized by Canadian universities for the period was around $2.3 million compared to $24.4 million earned by U.S. universities. “The best Canadian universities spend less than a third as much on research and development as do their U.S. counterparts,” noted Peter Howitt, professor of social science and Brown University and author of the study. He said the average research expenditure among top 10 Canadian universities was only $2 million compared to an average across the 10 U.S. universities of $6.5 million. However, Howitt said, this factor alone was not responsible for the discrepancy. For instance, he said the technology transfer offices (TTO) of American universities are generally more experienced compared to Canadian TTOs. Canadian universities have a “less experimental culture” than those in the U.S. and venture capital south of the border is more highly developed. But more importantly, Howitt said, Canadian businesses’ expenditure on research and development (BERD) is only half of that of U.S. BERD. “It is doubtful that Canada will be able to close the productivity gap with the U.S. in technology transfer until businesses start to play their part instead of relying on universities to do more than their share,” said Howitt.

From http://www.itworldcanada.com/ 06/07/2013

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U.S.: Breaking Down the 2014 IT Budget Request

 

President Obama's budget request for information technology for fiscal year 2014 could range as high as $110 billion, when Congress, the federal judiciary, and small agencies that do not break out their IT spending to the Office of Management and Budget are taken into account, according to Deltek analysis presented at a May 30 industry event. The IT spending requested in the president's budget, released in April, must go through Congress, so it is useful mostly as a guide to the administration's priorities. About half the spending request is concentrated on fewer than 300 of more than 7,600 programs listed in the exhibit 53 documents that agencies file with OMB to document IT spending requests. For vendors, the news was a little grim, with Deltek offering a preliminary forecast of a decline of more than $18 billion in contractor-addressable IT spending requests for 2014 ($106.4 billion) as compared to 2012 ($124.6 billion). Defense agencies are seeing some of the starkest declines, with the Army projected to fall from $20.6 billion to $10.9 billion, in part due to savings linked to more efficient maintenance and cloud adoption. At the same time, however, the Army is ramping up the percentage of its overall IT spending devoted to new development. One possible growth area for contractors is the integrated electronic health records program at Veterans Affairs. Despite some well-publicized setbacks, including a break with the Department of Defense over the use of the VA's VistA system, the VA still plans to increase spending on the modernization of health records from $134 million in 2013 to $252 million in 2014.

 

Overall, agencies are planning for a slight uptick on spending in operations and maintenance of existing programs, a matching decline in spending on new programs. The growth in O&M spending will likely lead to contractors facing "fierce competition" as companies vie for recompeted contracts, according to Deniece Peterson, director of federal industry analysis at Deltek. Federal chief information officer Steven VanRoekel, in his IT budget presentations in April, said he wanted to see the spending tilt away from O&M and toward new programs. The breakdown of spending on cloud computing confirms that government prefers private cloud solutions to public, community or hybrid clouds, with private cloud funding pegged at about $1.7 billion across the government, compared to $118 million for public cloud, $314 million for community cloud, and $77 million for hybrid. On the big-picture side, according to Kevin Plexico, vice president of federal information solutions at Deltek, fiscal year 2013 will likely represent the low water mark in terms of overall federal spending. Even if the sequester policy is kept in place under a continuing resolution or new budget for fiscal year 2014, the budget caps increase 1 percent to 2 percent annually through 2021 under the Budget Control Act. Even within the constrained budget environment, cybersecurity, healthcare and healthcare IT will continue to be among growth areas.

From http://fcw.com/ 05/30/2013

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U.S. Moves Ahead of Europe in Mobile Technology - Study

 

According to GSMA’s 'Mobile Wireless Performance in the EU and US' report, Europe lags far behind the in the deployment of enhanced mobile technologies and the advanced services made possible through mobile. The report, developed in collaboration with Navigant Economics, explores the factors that have contributed to Europe’s lost mobile leadership and offers policy recommendations designed to re-establish the EU as a centre for mobile investment. As recently as five years ago, the European mobile market was performing as well as, or even better than, that of the US. However, since then, the situation has dramatically reversed, as shown by the report’s comparison of the two markets. On average, US consumers spend more each month than their EU counterparts and use mobile services much more intensely, consuming five times more voice minutes and nearly twice as much data. The US has opened up a large lead in deployment of enhanced technologies and by the end of this year, nearly 20 percent of US connections will be on LTE networks, compared with fewer than 2 percent in the EU. Average mobile data connection speeds in the US are now 75 percent faster than those in Europe and by 2017, speeds will be more than twice as fast. Mobile investment in the US has outpaced that in Europe, with capital expenditure in the US growing by 70 percent since 2007, while declining in the EU, and the gap continues to widen. GSMA believes the European Commission should immediately create a plan that will position Europe as a centre for mobile innovation and investment. The commission must launch a major regulation exercise to establish an approach to pan-European regulation and reduce impediments to the consolidation of mobile markets by streamlining merger reviews and taking a cautious approach to the imposition of remedies.

From http://www.telecompaper.com/ 05/30/2013

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California Announces Private Cloud Offering for 2014

 

The California Office of Technology Services' privately-run cloud service will be another lower-cost method of delivering IT services to its customers. On June 27, the California Office of Technology Services (OTech) announced that it's looking for a vendor for its first private cloud services offering. The agency is prepared to accept vendor bids until August 26, and services of this private cloud are expected to be available to OTech’s customers by January 2014. The vendor, which will be selected by the beginning of October, will build a turnkey system inside the state’s two data centers. The vendor will manage the hardware, while the state manages its services, allowing cost savings, scalability and flexibility for OTech, its customers and all Californians, said OTech Director Ron Hughes. The state doesn’t have the expertise or the experience to manage a private cloud on its own, Hughes said, but still wanted to offer cloud services to its customers because it’s what the customers want. Building cloud hardware inside the agency's own private data center was the best solution for the state, given its need for a cloud offering and the short timeframe, Hughes said.

 

“The reason we did that is it avoids a lot of the issues our customers would potentially have with cloud services when you don’t have control of the data, you don’t know where the data is located," he said. "Everybody’s concerned you could have a data loss. By having a private cloud located on our raised floor, you avoid all those issues." Whichever vendor is chosen will also be required by the five-year contract to teach the state how to operate its cloud hardware. That way, Hughes said, OTech will have the option to completely manage its own cloud when it upgrades in five years -- a route the state will likely take. The initial cost to the state is zero, because the cloud services will be offered on a provisioning-based contract. And that, Hughes said, is one of the great things about the cloud, and got OTech's customers interested in buying cloud services in the first place. “When I was appointed director, the first thing I did was I went out and talked to all of my customers,” he said. “The number one thing our customers were asking for was cloud services. They want the ability to use provisioning-based contracts for delivering IT services. It allows customers to control their own resources.”

 

OTech’s customers want control, he said, and this will allow them to have it. While the servers are often under-utilized, the agency’s customers will only have to pay for what they need and can scale their usage. “It gives a lot of control back to our customers they haven’t had before,” Hughes said, adding that in addition to cost-savings, flexibility and scalability, this solution will also offer better security and disaster recovery services. “For us, it gives us an opportunity to implement best practices, have much more standardized environments for our customers,” Hughes said, the advantage of which is that it’s cheaper for OTech to provide support. "Every time we lower the rates at OTech, we actually save the state money in terms of IT services," he added. "We’ve had multi-million rate cuts every year, many times twice a year. This will be another lower-cost method of delivering IT services to our customers, and should be significantly cheaper than the way we deliver those services today.”

From http://www.govtech.com/ 06/28/2013

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New York City Top-Level Domain Approved

 

Dot-NYC domain names will soon be available to businesses, organizations and residents. After a year of waiting to get its own top-level domain extension, New York City announced on July 2 that the Internet Corporation for Assigned Names and Numbers (ICANN) approved the city's use of Dot-NYC. Businesses, organizations and residents can now register for a url for their websites that will mark their online portal with the distinct ".nyc" extension. “Having our own unique, top-level domain – .nyc – puts New York City at the forefront of the digital landscape and creates new opportunities for our small businesses,” said Mayor Michael Bloomberg, in a press release. “They’ll now be able to identify themselves as connected to New York City, one of the world’s strongest and most prestigious brands.” Registrants for the new domain must have a physical address in New York City where they conduct business or maintain an office. Registration will begin later this year, and fees are yet to be determined. More information is available at the www.mydotnyc.com website. Officials call the geographic top-level domain a critical piece of the city's digital strategy, aimed at helping residents easily find government services online, promoting local businesses and encouraging tourism. New York City has a five-year contract with Virginia-based registry vendor Neustar, to manage the .nyc domain extension. The company handles multiple domains, such as dot-us, dot-co and dot-biz. Under the terms of the contract, Neustar covered the $185,000 application fee paid to ICANN, as well as all expenses related to the top-level domain. New York City is guaranteed at least $3.6 million in revenue during the five-year period.

From http://www.govtech.com/ 07/05/2013

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Obama Reboots Technology Mission to Improve Government

 

President's second-term management agenda focuses on tapping private sector talent to help the government improve its services. President Barack Obama on Monday re-emphasized the importance of using technology and private sector experts to make the government "smarter, quicker and more responsive" to the public, a critical element of his second-term agenda. Following a private meeting with his cabinet, he announced that Sylvia Burwell, new director of the Office of Management and Budget (OMB), will lead the "aggressive management" effort.  Burwell, who was confirmed by the Senate in April, has held high-profile posts in both government and private sectors, including at the Bill and Melinda Gates Foundation and the Walmart Foundation. She took the reins at OMB as federal IT spending increased nearly 2%, to $82 billion, in the fiscal 2014 budget. It was the first significant increase in federal IT spending in four years. The effort builds on Obama's first-term plan to open up government data to the public and industry. In May, the president signed an executive order requiring that data generated by the government must be made available to the public in open, machine-readable formats. The OMB and the Office of Science and Technology Policy also released an Open Data Policy to ensure that federal agencies manage government information as an asset. The policy was created to make previously unavailable government data accessible to entrepreneurs, researchers and the public for the purpose of building new products, services and businesses. Currently, Data.gov houses 75,718 datasets, which have resulted in 349 citizen-developed apps, according to the site. Data.gov allows the public to download and use datasets that are generated by the federal government.

 

The White House's agenda is mainly a renewed emphasis on bringing private sector talent to help the government improve its services. Federal agencies now have access to a new group of Presidential Innovation Fellows, who were selected late last month. The second class of 43 innovators and entrepreneurs from the private sector -- including Scott Wu, who launches and invests in young companies, and Claire Holroyd, who most recently served as senior product manager for Sony Network Entertainment -- will work on nine program areas that aim to bring private sector expertise to the government. MyUSA is one of five initiatives that are part of the Presidential Innovation Fellows program. The project's goal is to simplify the interaction between the government and the public, such as filling out federal forms online and tracking their progress. So far, "we've made good progress on all fronts," said Obama during Monday's speech. One example is the relaunch of HealthCare.gov which allows citizens to shop around for health insurance. He noted other significant efforts, including naming Todd Park as the nation's chief technology officer and Steven VanRoekle as Federal CIO. Together with OMB, VanRoekel and agency leaders have identified $2.5 billion in wasted IT spending. "But we need to do more," Obama added. "We're operating under severe fiscal constraints. We could use Congress' help… to redesign the federal government and to deliver better services."

From http://www.informationweek.com/ 07/08/2013

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2013 Digital Counties Survey Winners Announced

 

Montgomery County, Md.; Chesterfield County, Va.; Catawba County, N.C.; and Charles County, Md. made it a clean sweep for the East Coast in the 2013 Digital Counties Survey announced Thursday, July 18. The four counties earned top rankings in their respective population categories for effectively and efficiently using digital technologies to serve their citizens, streamline operations and achieve measurable benefits. The annual survey is conducted by the Center for Digital Government in conjunction with the National Association of Counties. Hundreds of submissions were judged by a panel of experts, including Center for Digital Government executives. Editor’s Note: Government Technology and the Center for Digital Government are owned by the same parent company, e.Republic Inc. Survey questions were asked in a variety of areas such as computing, networking, applications, data and cybersecurity, open government, mobile services, and much more. The survey results reflect work done during 2012. The top 10 counties in each of four population categories received a ranking. (See sidebar below.) Besides identifying the nation's most tech-savvy county governments, the survey also points to some big-picture trends that are occurring across the country. For instance, 84 percent of counties that submitted the survey said they are consolidating data centers, applications and staff – a 13 percent increase over the past two years. Meanwhile, 80 percent are pursuing joint service delivery – a 10 percent increase compared to two years ago. In addition, 49 percent said they were implementing business intelligence and/or advanced analytics at the enterprise level – up 18 percent from last year.

From http://www.digitalcommunities.com/ 07/18/2013

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Tackling the Greatest Digital Divide

 

What’s the most persistent digital divide in America? It isn’t by race, income or educational attainment, studies show, but by age. Just 56 percent of Americans over 65 are online, according to a May study by the Pew Internet and American Life Project, compared with 83 percent of people aged 50 to 64, 92 percent of people 30 to 49 and 98 percent of 18-to-29 year olds. The 2013 study represented the first time the percentage of America’s online elderly tipped over the 50 percent mark. The racial divide, by comparison, only runs from 76 percent of Hispanic Americans who are online to 85 percent of blacks and 86 percent of non-Hispanic whites, Pew found. The divide measured by income is somewhat greater, from 76 percent of households that make less than $30,000 per year to 96 percent of households that make more than $75,000. The education divide comes closest to the age divide. About 59 percent of Americans who didn’t complete high school are online, Pew found, compared with 96 percent of college graduates. The effects of this divide can be pernicious, said Tony Sarmiento, executive director of Senior Service America, a Washington-area nonprofit that works to increase Internet use among the elderly. Disconnected seniors are more likely to feel isolated and sink into depression, Sarmiento said, especially if they’re housebound by physical ailments or have lost much of their nondigital social circle to death, disease or dementia.

 

A 2009 report by the Phoenix Center for Advanced Legal and Economic Public Policy Studies found a 20 percent reduction in depression among seniors who are online compared with those who are not. “We all end up paying for that in terms of older people needing more care because their health deteriorates,” Sarmiento said. “So being able to lessen that isolation online, not just with email but with Skype and things like that could have a tremendous impact.” Retirees who need to return to the workforce because of reductions to their pensions are also finding it more difficult because job postings are increasingly only online, Sarmiento said. That’s not to mention the struggle of actually competing in the increasingly digital workforce. This digital divide is even more exaggerated when it comes to mobile. Only 18 percent of American seniors use smartphones, according to a Pew study released in June, compared with 55 percent of Americans aged 45 to 54, 69 percent of Americans 35 to 44 and about 80 percent of Americans 18 to 34. A Pew study released Monday showed 43 percent of America’s online seniors use social media now. That’s more than triple the 13 percent who used those sites in 2009 but roughly half the 72 percent of total Americans who use social networking. Nextgov spoke with Sarmiento Tuesday about why the digital divide persists among seniors, what it means and what government can and should be doing about it. The transcript is edited for length and clarity.

From http://www.nextgov.com/ 08/08/2013

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Is There an IT-acquisition Generation Gap?

 

A generation gap between acquisition and IT professionals -- laid atop budget cuts, cybersecurity threats and shifting technologies -- is exacerbating what might be the most difficult period for federal IT managers in more than a decade. The federal acquisition workforce is among the youngest in the government, while federal IT workers are among the oldest, the General Services Administration's Mark Day said.  Day is acting deputy assistant commissioner for the Office Integrated Technology Services, a part of Federal Acquisition Services. Day contends the gap is complicating an already-fraught federal IT environment. With technologies such as cloud computing creating new business models to which federal agencies have to adapt, communications between the two groups is more critical than ever. “Acquisition and the CIO have to learn how to talk to one another to solve the cloud business model,” Day told a group of federal IT managers and hopeful federal vendors at an IT Legacy Modernization for Government Conference on Aug. 19. Generational differences can impede that communication, Day suggested, though he cited no specific examples.

 

But he did note that the cloud model is at a critical stage, moving beyond the initial hype and into a place where reality has set in. “There is no silver bullet. We’re figuring out if it really works” in providing cost and operational benefits for the federal user, Day said. “I’ve seen cloud deals that save and some that don’t.” Understanding how to get a cloud application that works begins in the acquisition process, he said. Competition is a key part of that understanding. Federal agencies should know how to negotiate deals and step back when terms aren’t on their side. Paul Tibbits, the Department of Veterans Affairs deputy CIO, agreed with the need for an understanding of competition, but added that a lack of a longer view of IT at federal agencies could also be hampering the federal acquisition process. “There is no real end-to-end view at the federal government,” he said, which might be more cultural than generational. Tibbits said the private sector suffers from the same mindset. “Everything is done in snippets in incremental delivery. We need to get smart about the end-to-end view,” he said, and not just the next deliverable on projects. Tibbits added that his agency has worked to make acquisition less difficult for VA IT managers. His agency has set up a one-stop Commodities Enterprise Contract where IT managers can get laptops, tablet computers, thin clients, servers, switches, routers firewalls and storage gear. Three prime contractors, he said, have been selected to supply the gear. “We’ll be buying off this in the next few weeks.”

From http://fcw.com/ 08/19/2013

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CHINA: Millennials Become the Smartphone Generation

 

Chinese millennials are heavy users of technology, with most owning smartphones and preferring the Internet for communication, the China Daily reported Saturday.About 92 percent of Chinese aged 18 to 30 own smartphones, well above the global average of 67 percent, the report said, citing a joint survey by Spain-based telecommunications firm Telefonica SA and the Financial Times newspaper. Government data show the nation has about 270 million people aged 18 to 30.The report said people born between the mid-1980s and late 1990s are considered millennials. They grew up with the Internet, and they are heavy users of social networks."Clearly, millennials are the smartphone generation," said Caspar Luyten, chief regional officer of Telefonica Asia.The country's position as the world's major smartphone maker, combined with its rapid growth, has fueled smartphones' popularity, Luyten said.China overtook the United States as the world's biggest smartphone market by shipments two years ago.

 

About 95 percent of mobile phones shipped in China will be smartphones by 2017 and the country will become one of the world's top smartphone markets after the U.S. and the European Union in terms of penetration rate, the report said.Domestic smartphone makers were among the first to see the business value of the nation's millennial population.Yulong Computer Telecommunication Scientific Co Ltd, maker of Coolpad smartphones, has been among the most active in targeting the millennials.Accounting for 11.6 percent of the smartphones sold in April, the Shenzhen-based Yulong is the biggest domestic cell phone manufacturer by sales, according to Sino Market Research.Most of Yulong's devices cost about 1,000 yuan ($163), a widely accepted level for young buyers."When many smartphones sell at the same price as feature phones, it's easy for buyers to make the decision to purchase smartphones," Luyten said.

From http://www.news.cn/ 06/15/2013

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Big Data Offers a Goldmine

 

Internet observers analyzing the benefits of the sensational deal between Alibaba Group Holding Ltd and Sina Corp's Twitter-like Weibo service reckon data resources may be a hidden treasure for both companies.During the May Day holiday this year, e-commerce giant Alibaba announced it had acquired an 18 percent stake in Sina Weibo for $586 million. Alibaba has an option to boost its stake in the popular social media outlet to 30 percent.Obviously, the deal could help Alibaba greatly expand its reach on the mobile Internet - a battlefield where Tencent Holdings Ltd gained strength. "But what's more important, Alibaba and Sina will get a big boost by exchanging data and mining data," said Yang Hai, a Beijing-based Internet observer.Alibaba and Sina Weibo, with their hundreds of millions of users, produce a huge volume of data every day, every minute and even every second. "The two companies are born to be big data companies.

 

Their data resources are complementary and can be cross-used," Yang pointed out.Jack Ma, Alibaba's chairman, had previously expressed a belief that e-commerce platforms, finance businesses and data research companies are the three strategic directions for Alibaba Group. Alibaba is more like a data company, Ma once said, because the core part of e-commerce and finance business is data."Data can provide unexpected value," said Che Pingjue, chairman of Alibaba's internal data committee, during a Hangzhou conference in April. By researching the transaction data of Taobao, Che and his team have classified Taobao buyers into 12 categories.For example, the largest group of Taobao clients are the so-called "night fighters". That group has a population as big as the city of Beijing, with more than 22.8 million people. They usually shop online between 11 pm and 5 am.

 

The more accurate the depiction of clients is, the more precise marketing campaigns can be made for e-commerce companies, said Vivian Deng, client services director of Epsilon China. "We can see big data technology has started to gain popularity in China, especially in e-commerce and the banking industry," she said.Big data usually derives from social media, video, audio and imaging tools. Compared with traditional data, its features are huge quantity, rapid speed, diversity and uncertainty.Unlike the Alibaba and Sina cooperation, which did not emphasize its data cooperation publicly, Cloudary Corp (formerly known as Shanda Literature) Chief Executive Officer Hou Xiaoqiang expressed a clear willingness to explore big data.At an April news briefing, Hou said he was inspired by the huge success of the recent American political TV series House of Cards.

 

The birth of this TV series was based on big data technology. NetFlex, a US-based online video company, researched millions of viewers' comments and search activities then decided on the framework and major performers for House of Cards."We can learn lessons (from this case). Without doubt, China can take similar strides," Hou said. During the same event, Hou announced the establishment of a script-writing subsidiary that will use big data theory to produce scripts.Shen Xiaowei, chairman of IBM China research and development group, said China's big data industry is running neck-and-neck with the rest of the world. However, China has many unique opportunities that may help the country to lead the world's big data industry."The huge population and economy mean China's data volume will become the world's largest. It will provide its big data research with many creative angles," said Shen.

 

Meanwhile, during China's economic development process, the country faces challenges from sectors such as environmental protection and food safety. "There is a huge demand. The country needs big data analysis to introduce better solutions," Shen added.Currently, domestic Internet companies including Alibaba, Baidu and Tencent, as well as telecom firms such as Huawei and China Mobile, have been actively promoting their big data businesses. "They all have good development opportunities," said Fang Bingxing, president of Beijing University of Posts and Telecommunications."But the use of big data will bring in some security concerns. Companies have to protect individual privacy and make sure there will be no harm to people in terms of data research," Fang pointed out.

From http://www.news.cn/ 06/24/2013

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IT Push Aims to Boost Domestic Demand

 

China is to promote consumption of IT-related products and services as it seeks to spur domestic demand and push economic upgrading.It will speed up work to issue licenses for the fourth generation (4G) mobile network this year and accelerate development of broadband Internet access, according to a statement released after an executive meeting of the State Council presided over by Premier Li Keqiang.The nation is aiming for annual average growth of 20 percent in the information consumption industry from 2013 to 2015, the statement said.The meeting demanded implementation of the “Broadband China” strategy, stepped-up efforts to construct and upgrade network infrastructure, pushing forward the FTTH (Fiber To the Home) project and improving Internet speed.

 

China, which has the largest number of mobile phones in the world at 1.2 billion, is already building 4G trial networks in major cities.China Mobile, its largest telecom carrier, is promoting the homegrown Time-Division Long-Term Evolution (TD-LTE) 4G standard and hopes to start commercial 4G rollout as soon as possible.Xi Guohua, chairman of China Mobile, said in a June interview that the company has built more than 22,000 4G base stations in 15 Chinese cities, including Beijing and Shanghai, and plans to set up 200,000 base stations in 100 cities by the end of the year.There is speculation over whether the other two Chinese carriers — China Unicom and China Telecom — will follow in deploying TD-LTE networks. Central government officials have openly supported the TD-LTE standard, but there are signs the two carriers are inclined to adopt another more mature 4G technology.High-level management from the two companies have voiced their willingness to apply the Frequency Division Duplex-Long Term Evolution, or FDD-LTE, technology, or at least to build a converged network under both standards.

 

TD-LTE and FDD-LTE are the two major 4G international standards, but the latter has gained more popularity around the world and has stronger industry support.Liu Lihua, vice-minister of industry and information technology, said last year that China aims to have more than 250 million broadband users by 2015.The central government is also encouraging private capital to enter the basic telecom service market, such as the voice and messaging business, by setting up joint ventures with State-owned players.Projects to merge telecommunications, television and Internet services will also move forward on a nationwide basis this year, according to Friday's meeting.The meeting also called for quicker development on energy saving, with the goal of ensuring the market share for efficient energy-saving products reaches 50 percent by 2015.

From http://www.news.cn/ 07/14/2013

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China Expects Nationwide Broadband by 2020

 

China will strive to complete broadband coverage of both urban and rural areas by 2020, The State Council, China's cabinet, announced Saturday.The State Council elevated national broadband development as as a national strategy and announced a implementation timetable for its development over the coming eight years.The strategy aims to achieve WiFi coverage in key public urban areas by 2013 and fixed broadband coverage for half of Chinese households by 2015, the announcement said.Families in some developed cities will enjoy a broadband speed of one gigabits per second in 2020, the announcement added.The strategy will be carried out in three phases. Fiber optic networks and 3G mobile coverage will be facilitated in 2013 while broadband converage will be expanded from 2014 to 2015. Broadband network and technology updates will be the key task from 2016 to 2020.A policy on support for information products and services was released on Aug. 14 in a bid to boost domestic demand and fuel economic growth.

From http://www.news.cn/ 08/18/2013

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Faster Broadband by 2015

 

China intends to be thoroughly connected to the internet by 2015, with urban and rural household broadband speeds reaching 20 Mbps and 4 Mbps respectively, according to a blueprint issued by the State Council on Saturday.The "Broadband China" strategy and implementation plan was posted on the central government's website on Saturday. It outlined the target and timetable for China to become a leader in international broadband accessibility.

It sets out three plans for China to deploy and upgrade its current broadband networks.By the end of this year, 40 percent of the country's households will have access to fixed broadband and 25 percent of Chinese citizens will be able to access third generation (3G) or fourth generation (4G) mobile broadband services.

 

The nation's broadband penetration rate will be greatly raised by 2015, when fixed broadband coverage of households is expected to increase to 50 percent, while mobile broadband coverage must surpass 32.5 percent, according to targets set by the State Council.Under the strategy, the next few years will see optical fiber to the home (FTTH), or to the building (FTTB) completed in cities by 2015.Urban household broadband speeds should reach 20 Mbps, with some getting even faster service of 100 Mbps. Rural households will have access to speeds of 4 Mbps.By the target year, China will have a fixed broadband user base of 270 million and 850 million Internet surfers.The third stage of construction will follow from 2016 to 2020. The State Council has stipulated that the gap between China's broadband infrastructure level and that of developed countries must be narrowed, and broadband speeds in urban and rural households will need to reach 50 Mbps and 12 Mbps by 2020.

 

Broadband networks are strategic public infrastructure under the new era of China's economic and social development, according to the paper. Broadband projects will drive effective investment and promote information consumption, it pointed out.The average fixed broadband download speed in China was 2.93 Mbps in the first half of this year, according to a report released by the Broadband Development Alliance, a third party research organization."Generally speaking, China's broadband development is at the middle and lower levels across the world. The situation does not match the country's position as the world's second largest economy," said Fu Liang, a Beijing-based independent telecom analyst.Compared with neighboring countries such as Japan and South Korea, which emphasized broadband development and invested heavily in related projects decades ago, China has been left far behind, he said.Japan and South Korea are already offering 4G mobile network commercial services while China started 3G network deployment only four years ago and has yet to issue 4G licenses.

 

Li Yizhong, former minister of Industry and Information Technology, had previously said average information and telecommunication spending per capita in China was under $200 every year, far less than that of developed countries, which stood at thousands of dollars a year.However, China's current situation also signifies huge market potential.Earlier this week, the State Council said China aims to boost public sector and household spending on the IT industry by more than 20 percent annually through 2015.By that year, the end of the 12th Five-Year Plan, information consumption volume will exceed 3.2 trillion yuan ($522 billion) and create 1.2 trillion yuan worth of output for related industries.China Telecom Corp Ltd, the nation's biggest fixed broadband operator, announced this month that it would speed up broadband services to 100 Mbps in some Chinese cities."If a household gets access to networks with a speed of 100Mbps, all family members will enjoy smooth, high-quality entertainment on the Internet, including online videos and games," officials at China Telecom said.

From http://www.news.cn/ 08/18/2013

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JAPAN: ICT Making Inroads into More Schools

 

Introduction of information and communications technology (ICT) has been making headway in schools, and the government plans to distribute ICT devices to all primary and middle school students by fiscal 2019. What will classes be like in the future? A room with clean white walls dubbed the Future Classroom was unveiled at an event from June 6 to 8 in Koto Ward, Tokyo. The walls could be used as whiteboards and when portable electronic devices were connected, they too were quickly transformed into electronic chalkboards. The exhibition by Tokyo-based Uchida Yoko Co., which develops education systems, was for teachers and education officials. In the demonstrations, all of the students were given tablet computers and a teacher transmitted questions via a wireless LAN. The answers the students wrote on the computer screens were magnified and displayed on the walls. A primary school attached to the University of Tsukuba, Tokyo, which has instructors teach only their specialized subjects, will introduce the system this month. The teachers will study how to utilize ICT to instruct students. Yasuhiro Hosomizu, vice principal of the school, said, “The curriculum will be diversified and the students’ perspectives will also widen.” Ahead of the introduction, the students have been using information devices and the teachers have used electronic chalkboards. At the event, teachers from the school put on mock classes.

 

In a mock third-year primary school math class, the students watched a video on a large display and counted how many of each type of car were shown in the video clip. The students made charts of the numbers using the tablets and the electronic chalkboard. However, some teachers were apprehensive. A primary school teacher from Niigata Prefecture who watched the mock class said, “Though teaching methods and materials will drastically change, we don’t have the know-how to use them.” Meanwhile, projects using the latest technology are under way to develop devices to make classes more efficient and develop teaching materials which may enhance students’ willingness to study. Tokyo-based Sony Corp. developed “electronic paper” devices on which users can display text and other data and write using electronic pens. Starting in autumn, demonstrations of the devices will begin at Waseda University and Ritsumeikan University. The devices also have wireless LAN functions, making distribution of documents and submission of reports easier. The devices are expected to make lectures more efficient. Yokohama-based JVC Kenwood Corp. developed a globe that displays videos explaining global warming and how typhoons and tsunami form.

 

The company had displayed large models at various events, but for the Future Classroom event, the company developed one 80 centimeters in diameter for schools to contribute to teaching about the environment and disaster prevention. Some companies have tied up to encourage schools to introduce ICT systems. About 30 companies, including Microsoft Japan Co., NTT Docomo Inc. and NEC Corp., set up a liaison council in May to jointly provide such systems to schools and local governments. The governments of South Korea and Singapore have taken the initiative of introducing ICT systems in education. The Education, Culture, Sports, Science and Technology Ministry is encouraging the introduction of ICT. A ministry official said, “By utilizing ICT from the stage of compulsory education, students will more easily understand class content and their interests in and motivation for learning can be raised.” A fiscal 2011 survey showed that there is one computer for every 6.6 public school students and 73,377 electronic chalkboards, up about 20 percent from the previous year, were introduced in public schools.

From http://the-japan-news.com 07/13/2013

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SOUTH KOREA: Ranks No. 1 in the World in Smartphone Penetration Rate

 

South Korea’s penetration rate of smartphones ranked number one in the world for the first time in 2012. According to U.S. market researcher Strategy Analytics, South Korea’s smartphone penetration rate stood at 67-point-six percent last year. The figure was nearly five times larger than the average global penetration rate of 14-point-eight percent and up more than ten percentage points than Norway which came in second with 55 percent. In 2011, South Korea’s smartphone penetrate rate stood at around 38 percent. The figure put South Korea in fourth place after Hong Kong, Sweden and Singapore. In 2007, South Korea’s smartphone penetration rate stood at only seven-tenths of a percent then jumped to two percent in 2009 before surging to 14 percent in 2010. Strategy Analytics attributed South Korea’s number one rate to the swift establishment of a fourth-generation long-term evolution wireless broadband network.

From http://world.kbs.co.kr 06/25/2013

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Korea, China to Upgrade Cooperation in ICT, Cyber Security

 

Korea and China agreed to build an active partnership in order to boost cooperation in 5G technology development, the next generation in mobile technology, and its market domination.  To boost cooperation in the information and communication technology (ICT) sector, the two countries agreed to form a ministerial consultation channel and hold regular meetings. Both countries also agreed to strengthen cooperation to better respond to rapidly increasing international cyber attacks. “Through the joint statement between Korea and China, Korea’s Ministry of Science, ICT & Future Planning and China’s Ministry of Industry and Information Technology agreed to form a consultation channel involving high-ranking officials of both countries and hold regular meetings to boost bilateral cooperation in the ICT sector,” announced Second Vice Minister Yoon Jong-lok of Science, ICT & Future Planning on July 2 at the Government Complex in Gwacheon, Gyeonggi-do (Gyeonggi Province) in regard to the outcome of President Park Geun-hye's state visit to China last month. 

 

The Korean government plans to hold the first meeting with the Chinese government later this year or early in 2014 where the two sides will discuss and exchange opinions on issues of common interest, including cyber security, management of Internet address resources, and cloud computing. In regard to 5G technology, Second Vice Minister Yoon said, “The two countries will hold meetings to discuss future visions and the current status of 5G technology development so that both sides will cooperate in research in technology, standardization strategies, and frequency. Both countries have made the first cooperative step through signing a memorandum of understanding.” Considered the next generation of communication technology, 5G is 1,000 times faster than the current 4G LTE (Long Term Evolution). To effectively respond to the recently increasing cyber attacks, the related government organizations of Korea and China signed an MOU on substantial cooperation in cyber security cooperation. Through the MOU, both countries will form a cooperative group which will jointly respond to APT, phishing, and DDoS attacks, exchange cyber security specialists, conduct joint research, and share information on cyber threats. 

From http://www.korea.net/ 07/05/2013

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Seoul Hosts 2013 Cyberspace Conference

 

Around 90 countries will gather in Seoul to discuss cyberspace issues including coping with growing cyber threats and enhancing capacity among developing nations. The Seoul Conference on Cyberspace 2013 is set to kick off its two-day run on October 17. Following London and Budapest, Seoul is the third host of this conference originally initiated by the UK government in 2011. The Seoul Conference will offer a platform for approximately 800 delegates from more than 90 countries including the personnel from the International Telecommunication Union (ITU), major international organizations such as the OECD, and global information and communications enterprises, to find common ground on cyberspace-related issues including economic and social benefits of the Internet, cyber security, and crimes. This year’s conference will also be an opportunity to listen to the voices of ASEAN member countries who are participating for the first time, which will forge a broader consensus on related issues. Under the main theme “Global Prosperity through an Open and Secure Cyberspace - Opportunities, Threats, and Cooperation,” the conference will focus on six areas: economic growth and development, social and cultural benefits, cyber security, international security, cyber crime, and capacity building. Korea.net recently sat down with Second Vice Foreign Minister Cho Tae-yul to hear more about the upcoming Seoul Conference. 

Q1. Can you give us a brief background on the Seoul Conference on Cyberspace 2013? The rapid development of cyberspace has brought forth unprecedented economic, social, and cultural benefits across the globe. We are, at the same time, increasingly facing challenges in cyberspace that transcend national boundaries, notably cyber crime. Therefore, the need for global cooperation and international norms is gaining greater importance to collectively recognize and address cyber threats, while fully realizing the benefits of the digital revolution. In this context, the Seoul Conference on Cyberspace 2013 aims to provide the platform not only for governments, but also international organizations, businesses, and civil society to engage in constructive discussions on cyberspace issues, building political momentum to advance international dialogue on this important area. The conference will be composed of plenary sessions, panel discussions, and an ICT exhibition. We are also holding a series of preparatory workshops and a Youth Forum in the lead-up to the conference. The Youth Forum, which will be held on September 2 at Yonsei University in Seoul, will provide the opportunity for the younger generation to learn more about the issues related to cyberspace and discuss the challenges and opportunities it will provide. 

Q2. What is the origin of the Conference on Cyberspace? Cyberspace issues have been rapidly gaining prominence around the world, grabbing headlines and topping the agendas of bilateral summits. Yet there has not been any international forum to discuss the broad range of cyberspace issues, from international security and cyber crime to the economic and social benefits of the Internet in a comprehensive and holistic manner. Against this backdrop, the British government initiated the Conference on Cyberspace in 2011 in an effort to seek minimum common ground across countries on major issues related to cyberspace. 

Q3. What are some of the social and cultural benefits that the Seoul conference will touch upon? Social media in cyberspace, including social networking services (SNS), are empowering users with greater access to information, freedom of expression, and an opportunity to participate in the policy-making processes. Users can also easily share and get access to cultural content via the Internet, paving the way for a greater mutual understanding among the diverse cultures across the world. At the Seoul Conference, participants are expected to discuss ways to expand these social and cultural benefits as well as the fundamental values such as freedom of expression that can promote such benefits. 

Q4. How can we pursue the two seemingly conflicting values, security and freedom, simultaneously? Countries differ in their views on the degree of freedom that can be enjoyed by users in cyberspace. Some countries are of the view that individual freedom in cyberspace can be constrained to the extent of protecting national sovereignty and security. Other countries believe that government regulations should be kept to a bare minimum to maintain an open and free cyberspace. Given the growing number of cyber threats and attacks, it would be difficult to say that governments should categorically recognize users’ freedom in cyberspace. I am of the view that efforts should be made to strengthen cyber security, while respecting individuals’ rights to freedom to the fullest extent possible. I hope that the Seoul Conference will provide an opportunity for the participants to discuss what would be the right balance between security and freedom. 

From http://www.korea.net 08/08/2013

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Largest Network of Asian Civic Groups to Kick Off in Seoul

 

Asia's largest network of civic and social organizations dedicated to defending democratic values will kick off in Seoul this year, a local pro-democracy body said Monday. The Korea Democracy Foundation said it is pushing for the organization of a pan-Asian association of civic groups called Asia Democracy Network (ADN), with a planned launch date of October.

From http://english.yonhapnews.co.kr/ 08/12/2013

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INDONESIA: Promoting Use of GIS for Economic Development

 

The Ministry for Development of Disadvantaged Regions is working together with the Geospatial Information Agency (formerly known as BAKOSURTANAL) to support the development of several key sectors and industries in some of the country’s most disadvantaged areas. The initiative stemmed from the national government’s master plan for the acceleration and expansion of economic development throughout the entire Indonesian Territory. According to the Geospatial Information Agency the project aims to ensure that no city or district in Indonesia gets left behind in economic development. The agency will be providing its expertise to promote the use of geospatial information to pump prime sectors such as agriculture, mining, energy, marine, tourism and telecommunications. “The agency identified 183 districts as the key beneficiaries of the project,” the agency said.

 

These disadvantaged areas are generally characterised by the low quality of human resources, poor ICT infrastructure and other similar situations in transportation, water supply, irrigation, health, education and other services. Because of these problems, the citizens living in these areas are finding it difficult to climb up the economic ladder. Leveraging GIS is a key part of the project. By studying the geographic relationships of resources essential for socio-economic development, it would be easier for policy makers to arrive at well-informed decisions that can help them achieve a true “synergistic” development in the country. As part of the partnership, the Geospatial Information Agency will provide GIS-based decision support systems to help local authorities in their spatial planning and policy making. Furthermore, capacity building and technical guidance on how local government offices can leverage the Ina-Geoportal will also be provided.

From http://www.futuregov.asia/ 07/23/2013

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PHILIPPINES: Adopting Indonesia’s Open Source Disaster Mitigation Tool

 

The Department of Science and Technology revealed plans to adopt InaSAFE, a disaster mitigation technology from Indonesia, to its Nationwide Operational Assessment of Hazard (NOAH) project in a bid to improve disaster planning and preparedness in the country.  InaSAFE, or Indonesia Scenario Assessment for Emergency, is an open source software that produces realistic natural hazard impact scenarios to help decision makers in their disaster planning, preparedness and response activities. It combines data from various authoritative sources to provide insights into the likely impacts of future disaster events. The software is focused on examining, in detail; the impacts by a single hazard would have on specific sectors. It gives users a heightened situational awareness of the areas affected and those that are likely to be affected, how many people will need to be evacuated and what roads will be closed among others.

 

According to an official statement, NOAH will adopt Indonesia’s InaSAFE because it has a lot in common with the Philippines, especially in topography and natural hazards. Abigail Baca, disaster and risk management officer of the World Bank East Asia and Pacific Region said that InaSAFE proved effective during the recent floods in Jakarta, Indonesia and it can be applied in the Philippines. Meanwhile, Dr. Alfredo Francisco Mahar Lagmay of Project NOAH disclosed that InaSAFE will be integrated into Project NOAH to supplement existing technologies used to mitigate, if not totally prevent, massive destruction caused by strong typhoons similar to tropical storm Washi in 2011 and Bopha in December 2012. “It is important to develop information tools that will help centralise risk information at the NOAH website and make them available to a wider community,” he said. InaSAFE is available free of charge. Interested parties can get the code from GitHub.

From http://www.futuregov.asia/ 05/27/2013

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SINGAPORE: Begins Migration to G-Cloud

 

Singapore government will begin the process of migrating its IT operation to G-cloud platform with the help from NCS — one of the systems integrator for Singapore’s G-cloud. NCS announced today that it will be helping government agencies to map out the readiness and implementation roadmap for a smooth transition from the current hosting environment known as the Service-Wide Hosting Environment (SHINE) platform, to the new G-cloud platform — the private cloud infrastructure for the Singapore government. A roadmap will be developed to facilitate the transition of different organisations’ systems and e-services into the G-cloud over the next 18 months, with Ministry of Education (MOE) be the first agency to go on board of G-cloud. “With G-Cloud, we can now anticipate faster speed and greater scalability for our on-demand computing needs to enhance a robust administrative and learning environment,” said Lim Teck Soon, IT Director, MOE. He also added that a strong focus on the systems’ interoperability and users’ needs is imperative to a successful G-Cloud implementation.

 

The G-cloud self-service portal developed for agencies will enable users to procure and manage resources, as well as monitor and track the use of resource for better planning. Currently, the SHINE platform provides hosting, storage and shared services for all government agencies. In order to transit to G-cloud, agencies will need to migrate and integrate new applications and systems to the new platform. With G-cloud, government agencies will not only be able to scale and deploy resources on demand when needed, but they will also be able to improve server use and systems resilience. “We will work with various government agencies to plan the transition strategy and provide the blueprint for the integration of cloud technologies into their IT and business strategies,” said Chia Wee Boon, Chief Executive Office, NCS. With the size, scale and complexity in transition activities involved, the implementation risks and implications will need to be assessed and carefully managed, he added. “Through continual feedback and stakeholder engagement, we will ensure successful transition of agencies to the G-cloud platform,” said Chia.

From http://www.futuregov.asia/ 06/17/2013

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Government Calls for New Tenders to Manage IT Services and Infrastructure

 

The Government has launched a series of tenders inviting IT companies to provide services such as e-mail and instant messaging before current contracts for such services deployed under the Standard ICT Operating Environment (SOE) contract expire in early 2016. The new tenders will cover the development, upgrading of operations and maintenance of services such as e-mail, PCs and printers that are currently under the SOE, according to a joint statement released on Monday by the Ministry of Communications and Information, the Infocomm Development Authority and the Finance Ministry. Launched in 2008, the SOE allowed civil servants to operate out of a standardised desktop environment and tap into a standardised network. Previously, individual public agencies and departments had to build their own front-end and back-end systems. The result is a multitude of IT platforms that makes swapping data with each other difficult. To date, 75,000 such suites have been deployed across 96 government agencies. The current contracts expire in February 2016. "Having gathered feedback from the agencies and taking into consideration their needs in the years to come, the new tenders are structured to allow greater flexibility so that agencies have more options to manage their IT infrastructure for optimal efficiency," the statement added.

From http://www.straitstimes.com/ 06/24/2013

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Singapore-Brunei Agreement on ICT Training

 

A partnership between Singapore and Brunei will see select students from Brunei undergo supervised work attachments with infocomm companies in Singapore, under the Internship Student Programme for ICT-related Education (INSPIRE). Haji Yahkup bin Haji Menudin, Chief Executive of the Authority for Info-Communications Technology Industry (AITI), Brunei, and Tan Lark Yang, Director of Market Unit Group, IDA International, signed the Project Agreement for the Cooperation in Human Capacity Building for ICT in Singapore. INSPIRE aims to provide opportunities for the students to apply and enhance their knowledge and skills in ICT-related areas through work experience and interaction with professionals. Vincent Wong, Chief Executive Officer of IDA International, said, “We are delighted to extend our long-standing collaborations on ICT with Brunei and AITI to include hosting of Brunei ICT interns in Singapore. We hope Singapore will provide not just the technical exposure but a varied work environment for Brunei’s budding ICT professionals.” Four students taking a diploma in ICT-related courses from Insitut Teknologi Brunei will be the first group to undergo the six-month internship.

 

Other than ICT, INSPIRE also includes cooperation in media and broadcasting. The Media Development Authority of Singapore (MDA) and AITI signed a Project Addendum for Cooperation in Human Capacity Building for Broadcasting and Media. Chief Executive Officer of MDA, Koh Lin-Net remarked, “Project INSPIRE is an expression of the close and warm ties that Singapore enjoys with Brunei Darussalam in the area of media cooperation. Through this programme, Brunei students will gain additional exposure to how media business is conducted here and in the region”. Menudin said, “AITI will continue to foster the relationship and strengthen its collaboration with IDA and MDA for mutual benefits. I hope our collaboration for this INSPIRE programme will provide the students a flying start as they gain first hand real organisational settings and challenging experience with the leading ICT and broadcasting agencies in Singapore”. AITI is Brunei’s statutory body responsible for ICT industry development. IDA International is the Infocomm Development Authority of Singapore’s (IDA) execution arm for public service ICT collaboration between Singapore and other countries. Singapore’s agreement with AITI falls under an existing IDA-AITI Memorandum of Understanding (MoU) established in 2007. The MoU was renewed in 2011 to cover new areas, including an industrial attachment programme for fresh graduates and students taking ICT-related diplomas courses.

From http://www.futuregov.asia/ 08/02/2013

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THAILAND: Introducing Mobile SOS Software

 

The Thai ICT Ministry has introduced software to facilitate emergency medical assistance through smartphones. The software called ‘i lert u’ was developed by the Software Industry Promotion Agency. It has now been handed over to the National Institute for Emergency Medicine , Thai Airways International, Advanced Info Service (AIS), and Bangkok Hospital and its network. The software sends an SOS signal by sending information on the phone’s location as well as any emergency contact numbers available. The software is available free of charge for Android and iOS devices. The software won two awards last year, including the Thailand ICT Award (TICTA) and the Asia Pacific ICT Award (APICTA). To provide better medical assistance in emergency situations, the software will be developed into an application.

From http://www.futuregov.asia/ 08/21/2013

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INDIA: Aadhaar Opens New Opportunities for IT Firms

 

IT technology companies are looking to grab opportunities opened by direct cash transfer scheme to beneficiaries. The scheme is heavily dependent on banks, which in turn are relying on technology firms to implement the programme. Earlier the banks found that it is not financially sustainable to set up accounts for rural citizens because of the limited transactions and money in such accounts. But direct transfer scheme addresses some of the issues associated with it. HCL Infosystems is gunning for a share of the financial inclusion-related business and has tied up with 26 banks to provide technology such as handheld devices that banking representatives will carry to ensure last-mile connectivity in villages. Wipro, India’s third-largest IT services provider, is working with banks to implement core banking solutions and creating software interfaces to manage such handheld devices, said Anuj Vaid of Wipro Infotech, the India and Middle East arm.

From http://egov.eletsonline.com 06/18/2013

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SRI LANKA: ICT Key to Reforms – Finance Ministry

 

The 2012 Annual Report of the Ministry of Finance and Planning released on Friday has emphasised that Information Communication Technology (ICT) is the key to reforms in Sri Lanka particularly on service delivery and capacity developments. It highlights significant improvements made in the ICT sector in 2012 under the ICTA initiated ‘e-Sri Lanka’ program. “Many service delivery improvements have been achieved in Sri Lanka especially with the aid of information technology. Supporting such advancements achieved, the ICT literacy rate in Sri Lanka has surpassed 35% in 2012 from 8% in 2005. e-network readiness in the backdrop of ICT advancements made through initiatives led by the ICT Agency (ICTA) and all its stakeholders as already noted, Sri Lanka made significant advancements in the Networked Readiness Index (NRI) while Sri Lanka was ranked 71st out of 142 countries in 2011, it improved to the 69th position out of 144 countries, in 2012. Sri Lanka is now ahead of Indonesia, Thailand, Vietnam and the Philippines,” the Finance Ministry Annual Report says.

 

Going forward the Report has emphasised the need for adequate flexibility in labour related regulatory arrangements is needed to sustain skills diversity, labour mobility and the productive deployment of labour resources, particularly in enegiszing the IT/BPO industries. As per the report, the computer and information services sub sector reflected a significant improvement generating $ 436 million in 2012 compared to $ 355 million in 2011 and $ 82 million in 2005. Whilst export revenues from the IT-BPO sector has grown at 22% per annum reaching over $ 500 million, with the Government investing $ 4.4 million (during 2005-2012) towards ICT private sector capacity building, enhancing competitiveness and market creation. ICT sector has emerged as the fifth largest export-earning sector providing over 60,000 employment opportunities, with over 180,000 indirect employment created. As approved by the Cabinet of Ministers, all electronic services (e-services) provided by the Government were required to be delivered via ‘Lanka Gate’ and accessible via www.srilanka.lk, Sri Lanka’s first transactional e-services platform.

 

Another key initiative was the Online Visa Application Processing Service (Electronic Travel Authority – ETA) which is activated by the Department of Immigration and Emigration. The ‘Lanka Government Payment Service’ (LGPS) connected to ETA has facilitated the use of electronic payments, ensuring over 2,700 daily visa applications processed smoothly for tourists and others entering the country, enabling easier and faster online revenue collection amounting to approximately $ 12.27 million in 2012. As per the Finance Ministry Report, other e-services launched in 2012 include the issuance of exam certificates, obtaining copies and online submission of re-correction applications, offered in collaboration with the Department of Examination. The digitisation of over 18 million birth, marriage and death certificates was completed by end 2012 and was made available through multiple Divisional Secretariats. The Finance Ministry has also recognised growing number of IT-savvy Government officials. It said over 650 Chief Information Officers and over 15,000 other Government officers were given ICT training. An advanced e-Government education program was conducted at PIM for over 300 senior officers.

 

The Lanka Government Cloud (LGC), which offers ‘Infrastructure as a Service’ (IaaS), enabling Government organisations to deploy IT systems and servers on a 24/7 basis for a nominal service fee, was also launched in September 2012. The Government SMS (GovSMS) and mobile portal also provide multiple e-service delivery options for government organisations offering e-services. The outreach initiative Nenasala has been commended as well. The report said over 730 ‘Nenasalas’ established at grassroots level have been setup throughout the country, exceeding the original target of 200, to promote an all-inclusive IT strategy that will benefit the masses including those at village level and in remote areas. Of the 730 established, 690 Nenasalas remain in operation today. About 66% of Nenasalas are financially self-sustaining. A complete database of land will be developed and will be frequently updated, providing updated information of all land resources in the country, to facilitate proper land management. This will elevate Sri Lanka’s position in the doing business indicator by improving land registration related activities. This project will be piloted in Delkanda, Colombo, Gampaha and Mannar and one other registry in the north.

From http://www.priu.gov.lk 06/11/2013

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Earnings from IT Sector Grow by 22.9%

 

Earnings from information technology enabled services (ITES) such as business process outsourcing (BPO) and knowledge process outsourcing (KPO) increased further in 2012, says the Central Bank Annual Report 2012. Gross inflows into the computer and information services sub sector increased by 22.9 per cent to US dollars 436 million during 2012. Inflows on account of KPO, which is classified under ‘other business services’ also increased in 2012, and exports of BPO and KPO services are estimated to have exceeded US dollars 600 million in 2012, the Report further said. Positive socio-economic developments in the country, relatively better IT infrastructure facilities, the availability of a skilled workforce, price competitiveness, and reliable and efficient services delivery helped sustain the growth in the industry.

 

According to the Report during 2012, Sri Lankan IT companies which provide software solutions to overseas clients, especially to the Middle East and the African region performed well with earnings growing by 12 per cent. Sri Lanka possesses a comparative advantage in BPO and KPO industries due to the availability of qualified professionals in fields such as finance and accountancy, engineering, law and architecture. The AT Kearney Global Services Location Index (GSLI) - 2011 ranked Sri Lanka 21st in its index which identifies the leading outsourcing destinations globally, while Sri Lanka is featured among the top 30 in the Gartner Ranking. Meanwhile, the Tholons Top 100 Outsourcing Destination Report -2013 ranked Colombo among the top 20 leading outsourcing destinations internationally. The Lanka BPO Academy, a recognised BPO training provider, plans to train more than 2,000 students and BPO professionals annually, thereby ensuring the availability of skilled labour required for the industry.

From http://www.priu.gov.lk 07/23/2013

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PAKISTAN: Mobile Phone Imports Decrease 10.8pc in FY 12-13

 

ISLAMABAD: The mobile phone imports into the country decreased by 10.8 percent during fiscal year 2012-13 over the same period of last year. The imports of mobile phone into the country during July-June (2012-13) were recorded at $613.858 million against the imports of $688.173 million during July-June (2011-12), according to the data of Pakistan Bureau of Statistics (PBS). Similarly the mobile phone imports into the country during the month of June 2013 increased by 22.11 percent and 117.81 percent when compared to the imports in June 2012 and May 2013 respectively. The mobile phone imports during February 2013 stood at $68.594 million against the imports of $56.174 million in June 2012 and $31.492 million in May 2013, the data revealed. It is pertinent to mention here that the country's trade deficit during the last financial year (2012-13) narrowed by 4.02 percent as exports witnessed positive growth of 3.78 percent over the corresponding period of last year. The exports during July-June (2012-13) were recorded at $24.518 billion against the exports of $23.624 billion recorded during July-June (2011-12), showing positive growth of 3.78 percent. On the other hand, the imports into the country witnessed very nominal increase of 0.08 percent by going up from $44.912 billion last year to $44.950 billion during fiscal year 2012-13, the data revealed. Based on these figures, the overall trade deficit during 2012-13 stood at $20.432 billion against the deficit of $21.288 billion in 2011-12, showing negative growth of 4.02 percent.

From http://www.brecorder.com 07/29/2013

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Azerbaijani Official Cites Scientific Potential to Boost ICT Sector

 

Azerbaijan has great scientific potential that plays an important role in the development of the ICT sector, Deputy Minister of Communications and Information Technologies Elmir Velizade has said.  Speaking at an international conference on the issues of mathematics and computer science in Baku on May 29, Velizade said that the work done in the ICT field has contributed to significant development of the sector.  Velizade believes the leading role in attaining success in the ICT sector is played by both professionals in the field and the work of Azerbaijani scientists.  "A synthesis of science, experience and practice contributes to new major achievements in this area. Accordingly, there is currently a need to strengthen the scientific potential for further development of science in the country. Azerbaijan has a strong research potential, which has turned into a sort of a school for many industries. Today, the main task is maintaining this school as well as its further development," Velizade noted.  2013 was declared the Year of ICT in Azerbaijan; moreover, in order to develop the domestic ICT sector, ICT University was established under a presidential order in February.  President Ilham Aliyev also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az and significantly reduce fees for telecommunication services and Internet access. 

From http://www.azernews.az/ 05/29/2013

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ICT Development Discussed in Baku

 

The ICT sector will play an important role in the development of Azerbaijan's economy, next to the oil sector, Communications and Information Technologies Minister Ali Abbasov told journalists on June 3.  According to Abbasov, issues related to the development of the ICT sector and its role in the framework of the development concept "Azerbaijan 2020: A Look into the Future" are on the agenda of discussions with foreign experts at the Baku Futures Forum being held on June 3.  "The ICT sector is a priority direction of the economic development in the whole world," he said. "Interest in its development is currently evident in many countries that rely on the energy sector. The experience of Azerbaijan in the correct transformation of the oil revenues into the development of the ICT sector, as well as in providing a stable development of the economy in the future, interests many countries. This issue will be one of the themes to be discussed within the framework of the conference."

 

A two-fold increase of the economic potential at the expense of the non-oil sector is envisaged by the concept. The main goal of the concept is a four-fold growth of the ICT sector.  With this purpose a number of measures such as the creation of a favorable competitive environment, development of labor resources and attraction of investments have been undertaken. A network of technology parks is being created in Azerbaijan and for their financial support a number of funds, particularly an ICT development fund, are being established, Abbasov said.  As for the development of human resources, the development of the education sector is also envisioned.  "Here we are talking about the creation of a higher educational institution on ICT, Information Technologies University," Abbasov said.  2013 was declared the Year of ICT in Azerbaijan; moreover, in order to develop the domestic ICT sector, the ICT University was established under a presidential order in February.

 

President Ilham Aliyev also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az and significantly reduce fees for telecommunication services and Internet access.  Digital broadcasting   Speaking about digital broadcasting in Azerbaijan, Abbasov noted that analogue broadcasting will be suspended till the end of the year.  Azerbaijan is the first CIS country to implement a transition to digital broadcasting.  The minister said that starting from 2014 Azerbaijani television will be fully broadcasted in digital format.  A gradual replacement of the analogue signal with a digital one will start from the regions of Azerbaijan, thus, by the end of the year the population of Azerbaijan will be fully covered by the DVB-T standard signal of digital television.  At present, 94.3 percent of the country's population is covered with the digital TV signal.

 

A social package consisting of 12 TV channels is available for the population. The broadcasting of digital content will be carried out in the MPEG-4 format. Subscribers must purchase a decoder to receive digital broadcasts.  The domestic market demand for the decoders is expected to reach 1.5 million units. The devices' cost will fully comply with market prices and will not exceed 30 manats ($38).  There are four different Digital Terrestrial Television-Broadcasting standards (DTTB) for digital television, and the Digital Video Broadcasting-Terrestrial (DVB-T) standard is used in Azerbaijan as well as a number of European, African and Asian countries. In total, there are 46 DVB-T standard digital TV signal transmitters functioning on Azerbaijani territory.  The first local satellite, Azerspace-1, completed technical work on the allocation of resources to local TV and radio broadcasters in May. The satellite will also be used to render digital TV and radio broadcasting services in the country.

From http://www.azernews.az/ 06/03/2013

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Azerbaijani Capital to Host International ICT Conference in October

 

An international conference on information and communication technologies will be held in the Azerbaijani capital Baku on October 9-11.  The 7th International Conference on Application of Information and Communication Technologies, AICT2013, builds on the success of the previous conferences held in Baku, Tashkent and Tbilisi.  AICT2013 will be focused on a number of topics, including the latest trends in ICT, data mining and data engineering, cyber security, communications, networks and hardware, and issues on applying ICT in various fields.  Submitted papers are expected to cover state-of-the-art technologies, theoretical concepts, standards, products implementation, ongoing research projects as well as application issues of the ICT.  The conference will also include the sixth International Information Security Research Consortium (IISRC) Meeting, the 27th Computer Engineering Department Chairs' Summit 2013 and Information Technology Promotion in Asia (ITPA 2013) workshop on Smart ICT.  Hundreds of participants joined the AICT this year from many countries including Azerbaijan, Uzbekistan, Sweden, Canada, China, Finland, the United States, Turkey, Japan, Russia, Georgia, Romania, and Iran. 

 

AICT2013 is co-organized by the Communication and Information Technologies Ministry of Azerbaijan, Education Ministry, Qafqaz University, Baku State University, Institute of Information Technology of Azerbaijan National Academy of Sciences and Korean Information Technology Internationalization Research Center. The event is supported by IEEE Azerbaijan Joint Chapter and technically sponsored by the Institute of Electrical and Electronics Engineers (IEEE).  The AICT2013 Conference is a forum to bring together business people, researchers, scientists, software architects, and industry professionals to discuss innovative ideas and diverse topics on the next generation of information technologies and services.  Using this forum, researchers and practitioners can exchange issues, challenges, new business models, and new technologies and solutions.  The conference aims at attracting both researchers from academic and industrial institutions and industry practitioners. Researchers, practitioners and distinguished speakers are invited to submit a paper and/or to make proposals of original research speeches addressing business and technical issues, challenges, solutions, and technologies in building applications, complete solutions and ICT-based services. All papers and proposals will be peer-reviewed by the members of the international program committee.

From http://www.azernews.az/ 06/07/2013

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ICT Ministry Promotes Innovative Ideas of Young Developers

 

Azerbaijan's Communications and Information Technologies Ministry is ready to assume the commitment to fund the patenting of innovative ideas of young developers, ICT Minister Ali Abbasov said at the conference "Internet business in Azerbaijan: current state and prospects of development" on July 4.According to Abbasov, the new innovative ideas must be patented in Azerbaijan's Copyright Agency as well as in similar organizations operating in Europe and Asia."This is a very important issue. Thereafter, these ideas can be submitted for public discussion. On the other hand, we are ready to support the discussion of these ideas with investors. We can also act as a sponsor in this matter," Abbasov said.The ICT Ministry is eyeing the creation of venture capital funds, aimed to financially support start-up projects, he said.According to Abbasov, talks on the issue are currently underway with the private sector of the country, as well as with major international companies."Creation of funds with private capital is a very important issue.

 

They can be a major source of funding for start-up companies. Accordingly, we are also planning to develop this direction. Azerbaijan is a small country and the market size is limited. Market expansion can be achieved through innovation development," he said.The minister believes that currently Azerbaijani youth has enough knowledge and skills. The main obstacle is the lack of financial resources for further generation of ideas, which is typical for many countries. The state has a number of mechanisms for financial support of intelligent young people like the ICT Fund or high-tech parks.In the near future, the government plans to provide companies involved in the ICT sector with special tax and customs benefits.The parliament of the country has already approved the tax benefits for enterprises operating in the high-tech parks.The customs duty for computers imported into the country is 3 percent, while the duty on imports of spare parts for their production ranges from 10 to 15 percent of the cost.

 

2013 was declared the ICT Year in Azerbaijan. The action plan on the ICT Year includes the activity of the State Fund for ICT Development, the High Technologies Park, Information Security Center, Virtual Qarabag ICT center, and IT University.The State Fund was established to implement the state policy on development and support of small enterprises in the scientific and technical fields and defines three ways of financing - investments, grants and credits.Each Azerbaijani citizen may avail of the advantages of the ICT Fund's financing. Financial aid to enterprises will be arranged through contests. Businesses can borrow small, medium and large loans.According to the ICT Ministry, the initial financing volume of the Fund for 2013 is 15 million manats (over $19 million).High-Tech Park was established in Azerbaijan to create laboratories for start-ups where developers will be allowed to implement the projects technically.High Tech Park is envisaged for the development of IT projects and operation of IT companies. Organizational work on creating the 30 hectare area IT high technology park, located in Sumgayit, an industrial city some 30 km north of the capital Baku, is underway in the country. Participants of the high-tech parks will be tax and customs duty-exempt for seven years.

From http://www.azernews.az/ 07/04/2013

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WB Expects Azerbaijan to Turn into Regional ICT Center

                    

The World Bank (WB) suggested that Azerbaijan develop its information-communication technology sector in three ways: the expansion of domestic demand, turning Azerbaijan into a regional ICT center and the development of a regulatory environment. Chief economist of the WB for Europe and Central Asia Mona Prasad promoted these recommendations on Thursday in Baku, during his meeting with the Minister of Communication and Information Technologies Ali Abbasov. The WB worked out the recommendations after studying on "The choice of Azerbaijan after "Oil age" in the direction of diversification and growth". Taking into account the remarks stated during the presentation, the Bank will present the report to the Ministry, after which the summarized recommendations will be sent to the government of the country. According to the WB economist, the effectiveness of work, which was varied out for 10 years in development of ICT sector, the sphere of telecommunication, internet, the creation of satellite industry and achievements in this sphere have contributed to not only Azerbaijan's economy, but also indirectly influenced the economy of the country's regions. "The diversification, which is conducted in ICT sector, is considered a good step in diversifying the economy as a whole. To support change, the WB supports diversification in three directions: the implementation of transformations in the sphere of physical capital, human capital and government institutions. These directions namely can be considered as the factors behind the sustainability of the economy," Prasad said. The minister expressed his hope that cooperation with the WB will continue in coming years too.

From http://en.trend.az/ 07/26/2013

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Azerbaijan's ICT Sector Posts 10.5 Pct Growth in First Half-Year

 

Azerbaijan achieved 10.5 percent growth in the ICT sector in the first half of 2013 compared to the same period of last year, according to the information provided during a board meeting of the Ministry of Communications and Information Technologies on the outcomes of the first half of 2013. Opening the meeting, Minister Ali Abbasov said that thanks to successful economic policy, Azerbaijan's non-oil sector has achieved significant development and growth rate. According to him, the ICT sector plays an important role in the development of the non-oil economy. Azerbaijan ranked eighth among 144 countries on the index of "Government's achievements in ICT", ninth on the index of "Importance of ICT in the government's view for the future" and 20th on "Internet availability" in the World Economic Forum's Global Information Technology Report 2013, Abbasov said. The information relating to projects implemented over the six months was delivered at the meeting in accordance with the Action Plan of the Ministry of Communications and Information Technologies pertaining to the announcement of 2013 as ICT Year. Reports of heads of several associations and enterprises of the communications ministry were heard at the meeting. In conclusion, Abbasov made recommendations regarding further activities associated with the expansion of digital television broadcasting in Azerbaijan, the expansion of financial services in the postal sector, information security, e-government, electronic services, introduction of broadband Internet services throughout the country, and implementation of projects jointly with the Science Development Fund under the President of Azerbaijan. Abbasov also stressed the importance of using information and communication technologies jointly with the Central Election Commission (CEC) at the country's upcoming presidential elections.

From http://www.azernews.az/ 07/29/2013

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Azerbaijan's Major ICT Developments Discussed in Washington

 

Azerbaijan Chamber of Commerce (USACC) Susan Sadigova met Deputy Assistant Secretary of State and U.S. Coordinator for International Communications and Information Policy in the State Department's Bureau of Economic and Business Affairs Daniel A. Sepulveda in Washington on July 30. The recent major developments, activities and initiatives in ICT field in Azerbaijan, and USACC's ICT Trade Mission to Azerbaijan, to take place December 2-5, 2013, were the subject of discussions. Sadigova spoke about Information and Communications Technologies as the fastest growing segment of Azerbaijan's economy and the potential of the country to become the regional ICT center in near future.  She stressed the importance of the trade mission in continuing the existing cooperation between the United States and Azerbaijan in ICT field. The need in further diversifying prospects for bilateral cooperation in ICT, space, business intelligence, cyber security and other technology-based industries was also noted during the meeting.

From http://www.azernews.az/ 07/31/2013

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Azerbaijani ICT Experience May Be Useful to Eastern Partnership Countries

 

Azerbaijan is one of the leading countries in the development of the ICT sector in the region as well as among the neighboring European states, Head of the EU delegation to Azerbaijan Roland Kobia said. At the meeting with ICT Minister Ali Abbasov on the occasion of completion of his four-year diplomatic mission in the country, Kobia said that he witnessed major works and positive results in the ICT sector during his stay in the country, Azerbaijan's Communication and Information Technologies Ministry reported on August 15. According to Kobia, the European Union is closely following the ICT sector development in Azerbaijan and is ready to provide expert support to the Ministry in implementation of the future plans in this area. Kobia believes that Azerbaijani experience gained in the last 10 years may be useful to the other countries of the "Eastern Partnership". In turn, Abbasov noted the close cooperation and continuous exchange of experiences of the Ministry with the EU institutions. In line with Azerbaijan's development concept, the ministry's plans include shaping an economy based on science, and bringing the level of the ICT sector income to the level of the oil and gas industry income in the next 10 years, Abbasov said. Azerbaijan has taken important steps in the ICT sector, achieving 10.5 percent growth in the sector in the first half of 2013 over the same period of 2012, which amounted to 756.8 million manats. In total, some 71.2 million manats was invested into the ICT sector of the country. The country ranked eighth among 144 countries on the index of "Government's achievements in ICT", ninth on the index of "Importance of ICT in the government's view for the future" and 20th on "Internet availability" in the World Economic Forum's Global Information Technology Report 2013.

From http://www.azernews.az/ 08/15/2013

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Azerbaijan, US Discuss ICT Cooperation

 

Azerbaijan`s Minister of Communications and Information Technologies Ali Abbasov has met a delegation of assistants of US congressmen.  Abbasov briefed the delegation on the achievements gained in ICT sphere in his country, AzerTAc reports.  The minister said one of the main directions of the Azerbaijani government`s policy was intensifying reforms in ICT sector. Touching upon such projects as the Trans-Eurasian Information Super Highway (TASIM) and Europe Persia Express Gateway Abbasov noted leading companies of Western countries and US had interest in them.

From http://www.news.az/ 08/19/2013

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TURKMENISTAN: Bowing to Internet Age

 

ASHGABAT: When Turkmen mother Selbi Dzhafarova wanted to buy a toy car for her son's birthday, he burst into tears. "He asked us to buy him a computer instead," she said. Her son Arslan's wish was hardly different from the wishes of young boys all over the world except that the nine-year-old lives in the hermit ex-Soviet state of Turkmenistan where internet access for most private users was banned until just a few years ago.

From http://articles.timesofindia.indiatimes.com/  08/06/2013

 

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AUSTRALIA: ICT Sector to Expand but Skills Not There, Says Government

 

The Australian Workforce and Productivity Agency (AWPA) has forecasted total ICT workforce growth of approximately 33,200 workers, or 7.1% between now and 2016-17, but "The reality is that the domestic supply of ICT skills has not kept pace with demand, and this will need to change if we are to move confidently into the digital century," said its CEO Robin Shreeve. According to AWPA officials, "While recent enrolment trends in both higher education and vocational education and training (VET) are encouraging, there are high drop-out rates from courses, and some graduates have difficulty finding work in ICT occupations." So, we have graduates that can't get work, a shortage of people entering training (due to "negative perceptions of male-dominated, desk-bound, repetitive, isolating jobs"), limited numbers of entry-level positions (possibly the result of many years of offshoring), and a shortage of skilled candidates. The answer? According to the AWPA, we need to promote ICT careers, invest in professional development (PD) for ICT teachers, improve work/integrated learning programs, develop a graduate conversion program, and boost the engagement of under-represented groups.

 

That's not going to be easy. School students and their parents appear to have a largely negative view of ICT careers, having seen repeated waves of jobs going offshore, the hiring of foreign workers on temporary visas, and an unimpressive proportion of ICT graduates getting jobs in their field of study. Professonal Development for teachers is a generally a good thing, but it does nothing to address complaints that graduates do not have the skills expected by employers. Work and learning programs get a big tick, as it seems they do have a worthwhile affect on the employability of graduates. But, graduate conversion programs? Hello employers! That's what you're supposed to do - take graduates and turn them into productive employees through specific formal and on-the-job training. Stop expecting other people to do all the work for you. And, judging by the responses to recent iTWire articles on ICT employment (eg AIIA goes in to bat for 457 visas), the improved engagement of under-represented groups could easily start with older unemployed IT workers who have most, if not all of the skills, required and at most only need an opportunity for retraining on specific technologies. Ageism seems rife among Australian employers and the ICT sector appears to be one of the worst sectors in this regard, apart from on-screen television talent! So employers, please stick your 457 visa requests where they belong - training is the answer and training starts at home.

From http://www.itwire.com 07/09/2013

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NEW ZEALAND: IT Sector Offsets Low Pay by Showing Appreciation

 

Some Kiwi employers are notorious skinflints. Some pay so badly that their parsimony is false economy, and they struggle to find and keep the staff they need, with their business suffering as a consequence. Others pay well, or at least do their best, given the circumstances. The issue of money has cropped up in the latest salary survey from recruiter Absolute IT. I have often said how well the New Zealand IT sector is doing, but it seems that wages are not rising. Nationally, IT wages are reportedly stuck at an average of NZ$75,000. The capital, Wellington, may have an IT sector that is absolutely, positively booming, but even though pay there remains the best in New Zealand, average IT wages have fallen a little due to reduced demand from central government. In Christchurch, some IT firms cannot get the staff they say they need, spending months trying to recruit individual positions, sometimes with little or no success. Post-quake Christchurch no longer offers the "lifestyle" or "quality of life" that it used to. I know; I used to live there, and loved the place. But when I visited last year, I found the central city still largely closed, and the suburbs, where much business activity has moved to, have become a congested, horrid mess. A shortage of housing has pushed up living costs significantly, too.

 

Absolute IT said companies in Christchurch may have to increase their salaries from between 15 percent to 20 percent in order to get the staff they need. But what if employers truly, honestly cannot afford to pay more? Absolute IT found that many are coming up with ways around this by offering other benefits. Growing numbers of IT workers are enjoying extra holidays, training, healthcare subsidies, flexible working hours, and stock options. The government was this week urged to make it easier for firms to offer stock options to help cash-strapped businesses become more competitive in attracting workers. But despite a lack of pay rises, and pay being at the top of their thoughts, IT staff members are generally happy with their jobs. Yes, we all want more money, but obviously if the employer cannot afford it, it becomes a matter of seeking and receiving other benefits. No one likes feeling abused or exploited, and by offering certain extra benefits, at least an employer is showing that they value their staff and are genuinely trying to do their best by them. Pay isn't everything, and much boils down to feeling valued and respected. As I said once before, it's time to bring back the fruit bowl.

From http://www.zdnet.com 06/14/2013

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ICT Sector Expanding, Skilled Workers Missing

 

Firms in New Zealand's information and communications technology (ICT) sector are pouring money into both expansion and research and development, according to a major report. Attracting highly-skilled graduates remains a persistent problem for the industry though. The Government today released the Information and Communications Technology Report, which looks at the health of ICT manufacturing, telecommunications, and information technology services. It shows that a third of all firms undertook research and development last year - four times the average in other sectors - at an average spend of $1.1 million. Nearly half of companies in the sector invested in expansion, which was almost twice the national average. Economic Development Minister Steven Joyce said the ICT sector contributed 5 per cent of the country's GDP.

 

One of the sub-sectors, IT services, had achieved export growth of 10 per cent per annum since 2002, he said. One of the biggest challenges facing the sector was the international shortage of highly skilled IT professionals, Joyce said. "Around half of computer system design firms report moderate or severe difficulty in recruiting managers and professionals, and more than half report moderate or severe difficulty in recruiting technicians and associated professionals." The number of degree graduates with IT specialties is predicted to increase from 1200 in 2011 to between 1600 and 1900 annually by 2014. "That sort of growth will need to continue in the years ahead," Joyce said. The ICT report also showed strong job growth and that wages and salaries paid in the sector were twice the New Zealand average. In the computer system design sub-sector, about extra 1,630 jobs were created last year alone. Another trend in the industry was increased funding from angel and venture investors.

 

Firms such as SLI Systems and Optimizer HQ have listed on the local sharemarket this year, and Wynyard Group is set to follow suit later this week. The government is this year releasing reports on seven sectors - including high-technology manufacturing, construction, petroleum and minerals, tourism, knowledge-intensive services - and today's ICT report is the first. "These reports by the Ministry of Business, Innovation and Employment provide detailed information about each sector and will be valuable for informing the debate about our economic future," Joyce said. "They show the change that is occurring in the New Zealand's economy with the emergence of sectors like information technology alongside our traditional export sectors of food and beverage, forestry and tourism." ICT manufacturing, telecommunications, and information technology services collectively employed 73,392 New Zealanders last year, representing 3.2 per cent of the national workforce.

From http://www.nzherald.co.nz 07/16/2013

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