说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/top.gif

Summer  2017 Issue 58

 

Special Focus |  Policy and Legislation |  e-Government |  e-Commerce |  e-Society |  e-Security |  ICT Development

 


Contact Us: unpan-ap@sass.org.cn

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifThe Next Chapter in Internet Governance

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifInternet of People Blockchain Project Fermat Adopts Distributed Governance

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Get Ready for Net Neutrality's Ugly Return

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AFRICA: Tunisian Telecom Authority Adopts Transparency Measures

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifEUROPE: E-democracy - Opportunities and Risks

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Democracy: Could It Bridge the Gap Between the EU Institutions and the Citizens?

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Katrin Nyman Metcalf on Legal Aspects of Egoverance in Estonia

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: System Eyed for Sharing Public, Private Disaster Info

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: To Train 10,000 Public Servants with Data Science in Next Five Years

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: IT Ministry-- National Assembly Panel Approves Rs 2.56 Billion Outlay Under PSDP

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Modi Advocates Use of IT for Speedy Delivery of Justice

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-governance Through e-Nagarpalika in Madhya Pradesh

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifSRI LANKA: Exploring Digital Identity Council for Citizen Data

 

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifLATIN AMERICA: Mexico Telecom Investment Up 7.6% to MXN 70 Bln in 2016

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说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: National Audit Office Looks to Outsource IT Services

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Empired 'Exclusive' Role in NEC Consortium Delivering Services to WA Govt

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Trial Completes First Delivery of E-Invoice by Government

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Budget Short on Funding to Address ICT Skills Gap: ACS

说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: 说明: http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifNEW ZEALAND: Intellectual Property Office Ranked World’s Online Best

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GLOBAL: Big Data Can Have a 'Big Impact' on Achievement of Global Goals, UN Says on IT Day

 

Mastering and measuring 'big data' – to map poverty from space or use mobile phones to track food security – could boost evidence-based decision-making at local and global levels and drive the implementation of all 17 Sustainable Development Goals (SDGs), the United Nations telecommunications agency said today.“The theme for 2017 is Big Data for Big Impact, which will explore the power of big data for development and examine the opportunities to convert unprecedented quantities of data into information that can drive development,” said the Secretary-General of the International Telecommunication, Union Houlin Zhao, in his message on the Day.Mr. Zhao projects that the insight brought about by more focused data analysis will enable evidence-based decision-making at national, regional and international levels and help to advance the UN 2030 Agenda and its corresponding Sustainable Development Goals (SDGs).The World Telecommunication and Information Society Day is celebrated annually on 17 May to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as of ways to bridge the digital divide.

 

This year's commemoration also provides an occasion to take a closer look at the importance of governance and regulation, says Mr. Zaho, highlighting the implications for personal privacy and security given the future exponential growth in data and connectivity.The ITU Secretary-General further states that activities undertaken by the ITU membership will contribute towards building momentum to embrace big data on a global scale and to seize new opportunities to address development challenges.Recently ITU announced the top-90 winning Information and Communication Technology for Development (ICT4D) initiatives from around the world competing for prestigious WSIS Prizes 2017, with over a million online votes casted for 345 nominated projects. The winners will be announced during ITU's World Summit on the Information Society Forum in June.

From http://www.un.org/ 05/18/2017

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GLOBAL: Big Data Can Have a 'Big Impact' on Achievement of Global Goals, UN Says on IT Day

 

Mastering and measuring 'big data' – to map poverty from space or use mobile phones to track food security – could boost evidence-based decision-making at local and global levels and drive the implementation of all 17 Sustainable Development Goals (SDGs), the United Nations telecommunications agency said today.“The theme for 2017 is Big Data for Big Impact, which will explore the power of big data for development and examine the opportunities to convert unprecedented quantities of data into information that can drive development,” said the Secretary-General of the International Telecommunication, Union Houlin Zhao, in his message on the Day.Mr. Zhao projects that the insight brought about by more focused data analysis will enable evidence-based decision-making at national, regional and international levels and help to advance the UN 2030 Agenda and its corresponding Sustainable Development Goals (SDGs).The World Telecommunication and Information Society Day is celebrated annually on 17 May to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as of ways to bridge the digital divide.

 

This year's commemoration also provides an occasion to take a closer look at the importance of governance and regulation, says Mr. Zaho, highlighting the implications for personal privacy and security given the future exponential growth in data and connectivity.The ITU Secretary-General further states that activities undertaken by the ITU membership will contribute towards building momentum to embrace big data on a global scale and to seize new opportunities to address development challenges.Recently ITU announced the top-90 winning Information and Communication Technology for Development (ICT4D) initiatives from around the world competing for prestigious WSIS Prizes 2017, with over a million online votes casted for 345 nominated projects. The winners will be announced during ITU's World Summit on the Information Society Forum in June.

From http://www.un.org/ 05/18/2017

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EUROPE: Data Market to Grow to EUR 107 bln by 2020 - Study

 

The European market of digital products and services (“EU data market") is set to almost double in size from EUR 59.5 billion in 2016 to EUR 106.8 billion by 2020, according to the high growth scenario set out in the latest European Data Market study published by the European Commission. The study found that 6.16 million people in Europe worked in data-related jobs in 2016, a figure that’s expected to increase at a compound average growth rate of 14.1 percent to hit 10.43 million by 2020.According to the monitoring tool, in 2016 there was a gap between total demand and supply of data workers of 420,000 unfilled data worker positions in the EU. By 2020, the EU is forecasted to face a data skills gap corresponding to 769,000 unfilled positions, above all in the large Member States such as Germany and France.The report added that the EU data industry as a whole comprised approximately of 255,000 data companies in 2016, a figure that's set to increase at a CAGR of 8.9 percent to 359,050 by 2020 under the high growth scenario forecast.

From https://www.telecompaper.com/ 05/04/2017

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CHINA: Leading Asia in Digital Transformation - Report

 

Chinese companies have outperformed their Asian counterparts in digital transformation, according to a report by a leading software developer. About 91 percent of Chinese mainland respondents used software development strategy DevOps and about 88 percent Agile. In other Asian countries the figures were 88 percent and 86 percent respectively, according to a report by CA Technologies. Agile and DevOps are two of the most popular tools to help companies to upgrade their IT infrastructure. Digitalization is expanding into other industries like banking, manufacturing and telecoms, according to Martin Mackay, CA Technologies president and general manager responsible for the Asia Pacific and Japan (APJ) region. Despite high awareness of digitalization tools, only 33 percent of Chinese respondents used them throughout the company, the report showed.

 

Other than technology and investment, Martin pointed out that the biggest challenge for companies in digitizing is culture, with a flat corporate culture easier to digitize than a hierarchical one. "It's not that the IT department wants to change, but that the business is changing, and you have to adapt to changes faster than your competitors," said Nick Lim, ASEAN and Greater China vice president with CA Technologies. "China is a key market for us and we will continue to grow business here as ongoing economic upgrades mean more companies in China will go digital," Lim added.                        

From http://www.news.cn/ 03/18/2017

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SOUTH KOREA: Smart Health Care Industry at Standstill - Report

 

South Korea's smart health care industry that is viewed as a next growth engine for the country has been at a standstill for the past five years due to lack of policy coordination, a report by a local think tank said Sunday. According to the Korea Institute for Industrial Economics and Trade, the country's health care-related businesses have been growing steadily in size over the years, but there has been a lack of growth in services provided by local companies. "In the 2010-2015 period, the number of smart health care companies grew 5.8 percent annually to reach 500," it said. Of the companies in operation, 53 percent were in equipment manufacturing and 24 in parts, with those in the service sector standing at just 6 percent. The state-run think tank said that this is limiting overall growth of the industry as a whole. KIET said total domestic sales in smart health care stood at 101 trillion won ($89.3 billion) as of 2015, not much different from 100 trillion won reported five years earlier.

"The proportion of companies actually providing health care services to consumers are very small, with many in these areas suffering from heavy debt," the latest findings showed. Such a development raises the risk that companies may be forced to close. The debt ratio of health service providers and content developers stood in the 60-70 percent range. KIET added that many of these companies were small and medium-sized enterprises, with their average numbers of employees not exceeding 50. The report then said that to overcome existing challenges, revisions to existing laws and rules must take place through policy coordination. "There is also a need to address the imbalance in the local business environment that is centered on manufacturing," it said, emphasizing the need to provide more diverse services to consumers to fuel more growth.

From http://www.koreaherald.com 03/20/2017

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SINGAPORE: New Cybersecurity Professional Scheme to Groom Public Sector Experts

 

SINGAPORE: A new Cybersecurity Professional Scheme for the public sector was revealed by the Communications and Information Minister Yaacob Ibrahim on Monday (Mar 6). Speaking during his ministry’s Committee of Supply (COS) debates in Parliament, Dr Yaacob, who is also Minister-in-charge of Cyber Security, said the scheme is aimed to attract, develop and retain cybersecurity practitioners (CSPs) in the public sector. There are currently about 300 officers doing cybersecurity work in the public sector, and the Government hopes to double this over the next few years, he said. Centrally managed by the Cyber Security Agency of Singapore (CSA), the scheme will develop a core of cybersecurity specialists to be deployed across agencies to support Singapore’s cyber defences, Dr Yaacob said. Besides gaining practical experiences through postings to the 11 critical sectors and different public agencies, CSPs can choose to build deeper technical competencies across the Government in areas such as security-by-design consultancy and cyber forensics.

 

The scheme will be operational from July this year, MCI said.  “As part of the on-going efforts to professionalise the wider cyber workforce, the scheme will also provide a framework to catalyse growth and uplift the overall industry,” Dr Yaacob said. The scheme is in addition to other manpower development efforts previously announced or during the current COS such as the Cyber Security Associates and Technologists (CSAT) programme and the Ministry of Defence announcing its new NS cyber vocation, and will help complement these, he added.  The minister also noted efforts by the private sector to grow the industry, pointing to Singtel, for instance, and its interactive online portal called the Cyber Security Experience. The portal, which will be launched soon, will reach out to students to interest them in the topic and hopefully get them to join the field in the future, he said. The increased focus on cybersecurity, particularly in the public sector, comes amid the revelation that MINDEF’s Internet-facing I-net system was breached and personal data of 850 national servicemen and staff were stolen.

From http://www.channelnewsasia.com/ 03/06/2017

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VIETNAM: Cashless Economy Target Too High - Experts

 

The Prime Minister recently ratified a project to stimulate non-cash transactions in 2016-20 with a view to reducing the cash transactions rate to under 10 per cent. The project aims to accelerate e-commerce and implement the Master Scheme on E-commerce Development. All supermarkets and modern distribution centres will take part in e-commerce while 70 per cent of water, electricity, telecom payments will be in non-cash mode. Half of all individuals and households will switch to non-cash transactions. New, modern means of payments will be developed in rural and remote areas, financial inclusion will be targeted and at least 70 per cent of people aged over 15 will have bank accounts by 2020. These targets were outlined based on encouraging achievements in the last six years, which have gradually made non-cash payments a trend in Việt Nam. Cash payments as a ratio of total payments have declined from 14.02 per cent in 2010 to 12 per cent now. According to a State Bank of Việt Nam report released recently, there are currently around 67.4 million bank accounts compared to 16.8 million in 2010.

 

Modern infrastructure and technology to facilitate non-cash payments, especially online payments, have developed significantly. The number of bank cards has increased to around 111 million now. There are around 254,000 points of sales (POS) and 17,380 automatic teller machines (ATMs), up 13.77 per cent and 5.39 per cent since the end of 2015. The central bank has also rolled out policies related to modern infrastructure and technology to boost non-cash payments, protect customers’interest and ensure service quality. It has instructed banks to quickly convert all magnetic cards into chip cards to prevent fraud. It wants all ATM cards to become EMV-standard chip cards by 2020 to reduce the risks involved in e-commerce for both buyers and sellers. But analysts, while not denying the recent accomplishments, still have doubts about the cash-use target. They said cash was used in nearly 90 per cent of all transactions, and there were only three years left to reduce that to below 10 per cent.

 

The biggest hindrance to achieving the target is the people’s cash habit, with not only individuals but even businesses yet to get used to non-cash transactions. For instance, the facility to pay taxes online has been in place since 2014 and 95 per cent of all enterprises have registered for it, but many do not use it. Besides, this remains an alien concept to the millions of business households and private individuals. Although e-commerce has developed rapidly in Việt Nam, a majority of buyers still opt for cash on delivery (COD). According to the Department of E-commerce and Information Technology, many still prefer COD partly due to their habit and partly because they do not fully trust e-commerce websites. Only around 4.5 million people have applied for e-payment of electricity bills, a mere 18.47 per cent of the total number of users in the country, according to Electricity of Việt Nam. Banking insiders said most supermarkets, commercial centres and other modern retail sites accepted cards.

 

Meanwhile, by October last year, 90 per cent of urban people possessed cards, with the total number of cards reaching 110.8 million. But the number of users was very modest at just 15 per cent. One of the reasons is that though a huge number cards have been issued, the location of ATMs is skewed in favour of major cities while 70 per cent of the country’s population lives in rural areas. Another reason is the lack of security, which makes people apprehensive about non-cash payment methods. A spokesperson for the Commerce Development Research Institute pointed out that the habit of cash payment remains widespread, especially in rural areas. Besides, the interest rate and fees on credit on credit cards are astronomical, which also makes people reluctant to use them. To ensure that the PM’s non-cash payment plan can be achieved on schedule, all these problems must be resolved immediately, analysts said.

 

S Koreans dominate VN entertainment industry

Executives of Multimedia Joint Stock Company have been very busy working with some major partners from South Korea. They include YG Entertainment, which manages many of Korea’s biggest stars like Big Bang, 2NE1, PSY, Epik High, Choi Ji Woo, Black Pink and Lee Jong Suk, its subsidiary YGKplus, the country’s leading modelling agency, and Naver.com, the country’s biggest search engine and online media and entertainment channel. The Korean companies are seeking to tie up with Multimedia JSC in entertainment and fashion. They will send their stars to participate in major entertainment events in Việt Nam like the Vietnam International Fashion Week and also create opportunities for Vietnamese models in Korea. Besides YG Entertainment and Naver.com, many other Korean companies in movies, the media and entertainment also have plans to enter the Vietnamese entertainment market. The Việt Nam Film Distribution Association said the market was dominated by foreign distributors, many of them Korean. Việt Nam now has more than 50 cinema chains. Korean-owned CJ CGV Việt Nam is the largest in the market with 30 cinemas in 10 major cities. Lotte Cinema, also owned by South Korea, has 16 cinemas. A CJ CGV executive said each year the company opened around 10 cinemas in Việt Nam and expected to reach 60 by next year.

 

Market observers said South Korean investors saw plenty of opportunities in the Vietnamese entertainment industry. They find that the Vietnamese entertainment market is still in a fledgling state while the demand for entertainment has skyrocketed in step with living standards, meaning the sky could be the limit for investors. The fact that Việt Nam and Korea have many cultural similarities means Korean entertainment investors with their quality products can attract Vietnamese audiences easily. On the commercial side of things, there are several trade agreements Việt Nam has signed which offer opportunities to foreign investors, including those in the entertainment industry. Analysts said all this meaned pressure on domestic entertainment companies, who could lose the market completely to the Koreans if they were slow to react. In 2005 CJ CGV and Vietnamese company VIFA established a joint venture called CJ-VIFA whose first project was the drama “Mùi Ngò gai”. Then CJ CGV bought out Megastar, the largest chain of cinemas in Việt Nam at that time. At the beginning of 2014, after closing the acquisition, Megastar was renamed CGV. CGV now accounts for over a half the Vietnamese cinema market. It also dominates the film import market, and by showing more movies than its rivals, including blockbusters, CGV has become popular among the public. CJ CGV’s strategy is a vital lesson for local entertainment companies.

From http://vietnamnews.vn/ 03/06/2017

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AUSTRALIA: Aussies Have Little Faith in Govts' Use of Tech - Study

 

Few Australians have faith that governments at any level can use technology competently to deliver services to the people, a study claims.The Australian Information Industry Association said on Tuesday that a national study had found that Australians had almost universal (99%) interest in seeing governments use the latest technology for service delivery.But they rated the governments lowest when it came to the ability to do so, compared to other industries.The study was conducted online by Galaxy Research between 14 and 18 February using a nationally representative sample of 1004 Australians aged 18 or older. Data was weighted by age, gender and region to reflect the latest ABS population estimates.Only 16% agreed that the federal government was using the latest tech well to deliver services. The percentages for state (14%) and local governments (12%) were lower.

 

Similar results were obtained when the study participants were asked whether governments had the ability to use technology well to deliver services. Only 19% agreed the federal government was up to the mark, while state (15%) was lower down the scale.By comparison, companies rated much better: banks and financial institutions (64%); online shopping sites (61%); travel information and booking sites (48%); telecommunications providers (39%); entertainment sites (39%); gas and electricity utilities (28%); and health services (25%).Commenting on the results, AIIA chief executive Rob Fitzpatrick said: "Australian consumers have always been credited as early adopters of new technology, which is consistent with our collective desire to see government using the latest technology."Many expect to have the same experience engaging with government bodies as they would with their bank or an online shopping site. As technology advances, customer expectations keep changing, and it's important that government keep pace.

 

"However, it's not just about service. The economic benefits from having a digital economy are well known, and there is clear opportunity for government to take the lead and speed up Australia's digital transformation."About three-quarters of the study participants said the main benefit from government using the latest technology was to improve the quality and accuracy of services."What this result says to me is that even though there have been some misfires recently when it comes to execution, such as the census outages and the Centrelink errors, Australians want the government to progress and improve its use of technology rather than regress back to the 'old' way of doing things,” Fitzpatrick said.Sixty-four per cent of the participants said a combination of technology and customer-facing personnel would deliver the best outcome when it came to government services.But the percentages differed, based on respondents' ages. Nineteen per cent of Gen Y and 13% of Gen X favoured full automation, while only 6% of baby boomers and 4% of traditionalists (those aged above 65) agreed.On the other hand, 26% percent of traditionalists wanted automation removed in toto and services provided in customer-facing service centres.

 

The full results of the study will be discussed at the AIIA's 2017 Navigating Digital Government Summit to be held in Canberra on 5 April.The conference speakers include:Professor Genevieve Bell, College of Engineering and Computer Science at the Australian National University (ANU);The new chief executive officer of the Digital Transformation Agency (who has not yet been announced);Ed Husic, Shadow Minister for the Digital Economy;Gary Sterrenberg, chief information officer, Department of Human Services;Peter Alexander, first assistant secretary projects, procurement and assurance, Digital Transformation Agency;Louise Glanville, deputy chief executive for governance and stakeholder relations, National Disability Insurance Agency;Dan Bognar, senior vice-president, APAC solutions engineering, cloud sales, industries and innovation, Salesforce; and,AdiKavaler, global vice president, products & strategy application delivery management, Hewlett Packard Enterprise.Angus Taylor, Assistant Minister for Cities and Digital Transformation, will deliver the closing keynote.

From https://www.itwire.com 03/14/2017

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CANADA: Online Tax Filing Is an E-government Success Story

 

Overall, Canadians are satisfied with online tax filing, but privacy concerns and lack of digital skills mean that achieving a fully digital tax system will take time.It is tax season once again and Canadians are busy preparing their tax returns. Most filers will submit a return online, either directly through NETFILE or by having an accounting firm or tax preparation company submit it online through EFILE. Electronic filing of taxes has quietly become the most-used electronic service provided by the government of Canada.Online filing started on an experimental basis in 1999 and was expanded to a full service in 2000. Writing in 2006, Jeffrey Roy noted in E-Government in Canada: Transformation for the Digital Age that half of Canadian tax filers in 2004 submitted their returns online and described the program as “the most significant example of success” of e-government services. According to the Canada Revenue Agency (CRA), 84 percent of tax returns were submitted online in 2016. The number of returns filed electronically has increased every year for the last five years.The rapid uptake of this technology by Canadians suggests that it is a success, but we wanted to hear more from Canadians. Who submits online and who still submits on paper? How do users of the e-service assess their experience? Why do some Canadians prefer to send a return through the mail? In May and June 2016, as part of our Online Citizenship Canada project, which is studying Canadians’ online political activities, we conducted an online survey of 1,000 people. Since the tax filing deadline for 2015 had just passed, we decided to ask them a few questions about their experience.

 

Who submits online?

To begin, we asked respondents whether they had submitted their 2015 federal tax returns through the CRA website. One out of three respondent hadn’t because someone else had submitted it for them (31 percent) or they hadn’t filled a tax return for 2015 (2 percent). Among those who submitted a tax return by themselves, 79 percent used the CRA website and 21 percent used the mail.Most studies of online technologies find that young people are more likely to use them. Tax filing is an exception. We did not find any linear relationship between age and the method of filing: between those aged 18 to 29 and those aged 70 and over, the same proportion (three out of four) submitted their tax returns online. There’s no gender gap either. However, a digital divide clearly appeared once we factored in education and income. Citizens with a university degree and higher income were more likely to submit online. The proportion of respondents who sent their tax returns online was 68 percent among those who had not studied beyond high school but 83 percent among holders of a university degree, a gap of 15 percentage points. The gap was even more pronounced (20 percentage points) between those whose household income was below $60,000 (67 percent) and those with income higher than $90,000 (87 percent).

 

How do Canadians assess their experience?

Our second goal was to investigate how citizens assess online filing. The program appears to be a success. We asked filers who used the CRA website to select from four statements the one that best described their experience. Eighty-eight percent of respondents said “the process was smooth and efficient” and they were “sure that [they] will process [their] federal tax return online in forthcoming years.” Eleven percent “experienced some problems, but it is still very likely that [they] will process [their] federal tax return online in forthcoming years.” Only 1 percent said that they were unlikely to use this online option again, because they “experienced some problems” or because “the process was complicated and a loss of [their] time.” Our survey did not ask more specific questions that might highlight parts of the experience that need improvement. The overall assessment of these Canadians is that they found the process efficient and they are ready to do it again.

 

E-government: Why not use it?

We also asked an open-ended question to those who submitted returns by mail: “Why didn’t you process your 2015 federal tax return through the Canada Revenue Agency website?” A qualitative overview of the responses allowed us to identify issues that seem to limit the adoption of this e-government service.First, many respondents indicated they simply preferred paper forms and the mail (“I like hard copy,” “I like working with paper,” “I like the paper and make a copy for myself…always keep proof of everything”), or found paper easier (“easier for me to mail,” “easier to fill out by hand”). Very few respondents explicitly declared a lack of digital skills, but the comments about preferring paper probably reflected such limitations. Indeed, we had previously interviewed some of our respondents in another wave of the survey and measured their digital skills through a six-item scale; not surprisingly, the relationship between digital skills and the likelihood of submitting online was statistically significant. Other technological concerns also prevented some citizens from submitting their tax returns online: not having Internet at home, issues with tax software or browsers and not remembering the password.

 

Second, many respondents expressed concern over the security of the process. Some didn’t trust the Internet in general (“I really don’t trust so much important information being used online,” “the Internet is too vulnerable”), while others had concerns related to software (“privacy protection, I don’t trust any software under third party”) or specific to the CRA website (“don’t trust the website”). One respondent wrote: “I still remember when their system crashed because too many people sent it on-line at the same time and the mailed ones were handled more promptly as a result. It feels much safer to me.”A third reason is simply a lack of motivation related to old habits or a desire to keep tradition. “Always submitted a paper form of return and I guess I’m stuck with my ways of doing things,” wrote one respondent. “I’ve been doing it by hand and sending it by mail since the past 30 years,” indicated another taxpayer. “I like filling out my form with paper and pencil. Tradition,” answered a third one.Finally, some respondents had specific grounds for their tax filing choices. “Because I have a paper trail of documents to put in,” wrote one person. “My return is complex & requires a paper return,” thought another one. A few others did not know it was possible to fill a tax return online, and one believed it costs money to file online.

 

An e-government success story

Overall, Canadians are satisfied with their experience submitting their taxes online. In the 2017 federal budget the government committed to expanding the range and quality of its digital services. The online tax filing system may serve as a model. However, it is important not to forget those who lack confidence either in their own digital skills or in the protection of the privacy of their personal information. A significant number of Canadians continue to have reservations about online filing; lowering this number will likely require investment to address privacy concerns and improve digital skills. Achieving a fully digital tax return system will take some time.(This online survey was conducted on our behalf by NRG Research Group between May 12 and June 9, 2016. The response rate was 40.6 percent. The data were weighted by the region, age and sex of the respondents. The Social Sciences and Humanities Research Council funded the research through an Insight Grant.)

From http://policyoptions.irpp.org/ 04/12/2017

 

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U.S.: Data and the Digital Transformation in Government

 

Information and data are the most valuable assets in an agency because they can help drive entire digital transformations. But managing and analyzing data can be extremely difficult due to the various layers and hybrid storage solutions used in government. Without the proper data management frameworks in place agency workforces will be unable to take advantage of insights gained from the information because they will lack the necessary data visibility, security, and analysis tools.To learn how agencies can leverage digital data management systems for digital transformations, Mark Krzysko, Deputy Director for Enterprise Information within the Department of Defense’s Office of the Undersecretary for Acquisition, and Skip Farmer, a Field Engineering Manager at Veritas spoke during GovLoop’s recent Government Innovators virtual summit. Both experts have extensive experience using data management techniques to improve data visibility and decision-making in public sector organizations.

 

Krzysko began the conversation by explaining that digital transformation and data management are about more than just updating IT systems and technology. “To improve efficiency and effectiveness of data management, agencies must motivate two groups of employees; those that use the data and those that manage the data.” That means that frontline employees need to understand and utilize technical standards and protection protocols when collecting and securing data, but leadership and analysts need to understand how to interpret and manage the data so that it can provide the greatest amount of insight for decision makers.Although most leaders in government have started to understand the value of datasets, Krzysko added that they still must realistically understand what the data can do for the organization. Those that manage the data on a daily basis must constantly educate other staff members on how to properly analyze the information and relate it back to the mission of the agency.

 

Farmer agreed with Krzysko on the importance of using data to empower and transform your agency’s mission critical decisions. He also added that a main challenge for agency’s trying to manage data is that it is often stored in an inefficient and costly manner. “In order to extract value from the data agencies need visibility, controlled access, and proper analysis of data.”Agencies should increase visibility, security compliance, and control over their data by adopting enterprise data management solutions. Enterprise data management systems allow agencies to better understand what data they have and how to store and protect it in real time. Farmer compared the idea of making decisions without an enterprise understanding of the information assets being stored to agencies essentially making decisions in a dark room.

 

Enterprise data management can also be helpful to because it illuminates data assets there were previously overlooked by agency employees. “There is data we know exists and we can map to the mission, but there is also data we don’t think about. It may be redundant or unprotected data so we need visibility to look for data that may obstruct day-to-day operations.”  Both experts agreed that data management is crucial to digital transformation, but the complexity of data storage systems has made analysis difficult. In order to fully leverage mission critical data, agencies must employ an enterprise perspective to efficiently viewing and securing data. By implementing a unified approach to data management, agencies can digitally transform to make better organizational decisions and advance their missions.

From https://www.govloop.com/ 05/10/2017

 

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AFRICA: Togo - Strengthening Governance, Basic Services and Private Sector Opportunities in New Strategy

 

The Board of the World Bank Group today discussed a new Country Partnership Framework (CPF) for Togo covering the period from July 2016 to June 2020. The CPF presents the World Bank Group’s proposed strategy over the four-year period, including interventions to help the country pave the way to more inclusive and sustainable growth led by a more dynamic private sector and more effective government policies, public investments and services. This is the first medium-term strategy of the institution for Togo since resuming IDA* financing in the country in 2008.“We are pleased the Board has endorsed the new framework for our cooperation with Togo which, since 2008, has been working hard to catch up and emerge from a 15-year period of donor disengagement,” says Pierre Laporte, the World Bank Country Director for Togo. Vera Songwe, IFC Regional Director for West and Central Africa, added that: “Preparing a joint strategy allows Togo to benefit from the full range of the World Bank Group’s products and services, and ensures complementarity of our interventions in both the public and private sectors”.

 

A Systematic Country Diagnostic (SCD) for Togo prepared by the World Bank Group in 2016 concluded that weak governance impedes a more robust, inclusive and sustainable growth and has contributed to a stagnant per capita GDP. Poverty rates remain high at 55 percent, despite having come down from 61 percent in 2011. Governance reforms aimed at engendering a more inclusive growth process led by private economic activity are needed to build an economy that is more productive, creates more jobs and leads to a virtuous cycle of rising incomes, expanded fiscal resources, and an increased ability to pay for public services to improve the well-being for a growing population. Strengthening public accountability to citizens and building stronger independent institutions at all levels are among the key governance reforms needed to ensure a more open and equitable distribution of resources.  Other key challenges include weak health services which disproportionately affect the poor as well as significant risks related to macro-fiscal policies and environmental degradation linked to climate change.

 

The World Bank Group’s new strategy emphasizes governance as a foundational, cross-cutting theme, with strengthening institutions and accountability as objectives integrated in three main focus areas: (i) private sector performance and job creation; (ii) inclusive public service delivery; and (iii) environmental sustainability and resilience.Under the first focus area aimed at promoting the performance of the private sector and job creation, the Bank will assist the authorities to strengthen fiscal policy and debt management, including through a new series of development policy operations (budget supports) supporting reforms in tax policy and administration, public investment management, and in the governance of the energy and telecommunications sectors. In addition, technical assistance and investment financing will support fiscal and regulatory reforms and investments aimed at growing the formal private sector and increasing agricultural productivity, access to markets and stronger value chains, and will help improve the quality of economic infrastructure services (energy, telecoms and logistics) and promote skills-building and employment opportunities.

 

The International Finance Company (IFC), the part of the World Bank Group that promotes private sector development, will particularly support this focus area, as it seeks to enhance its investment and advisory work to support trade and public-private partnerships (PPPs) and promote private investments in infrastructure, agribusiness, manufacturing, services, the financial sector and small and medium enterprises development. IFC and the Multilateral Investment Guarantee Agency (MIGA) –also a member of the World Bank Group promoting foreign direct investments into developing countries – will pursue opportunities to use the IDA Private Sector Window facilities to de-risk investment opportunities and attract private partners in key economic sectors, including agriculture, energy, telecommunications and transport.

 

The second focus area, promoting inclusive public service delivery, includes interventions to strengthen health systems, local and municipal basic infrastructure services, and social safety nets for the most vulnerable. “These operations emphasize empowering local governments and communities by building their capacity to plan, prioritize and implement basic services,” according to Joelle Businger, World Bank Country Manager for Togo and Task Team Leader for the CPF. She adds that: “This will have a direct impact on people’s lives, by giving them the tools and resources to improve their cities and communities.”Through the third focus area, the World Bank Group will help Togo strengthen the management of its productive natural resources, strengthen environmental resilience and reinforce its adaptation to climate change. Interventions will focus on helping urban and rural communities adapt to climate variability, change farming practices and improve the preparedness for natural disasters and other man-made risks, and policies and infrastructure to mitigate the impact of coastal erosion.

 

Togo will benefit from the new IDA18* replenishment which provides increased support for fragile states to scale up concessional financing and promote joint IDA, IFC and MIGA solutions. The increased poverty orientation of the performance-based allocation under IDA18 has also resulted in a doubling of IDA resources for Togo, with up to US$230 million available during 2018-2020. Combined with the US$113 million in IDA financing approved in 2017 and resources from the regional IDA envelope, the total IDA grant and credit financing is estimated at over $350 million during the CPF period. Trust fund grant resources would also be mobilized to provide additional support.The new CPF will support the implementation of projects and programs currently underway and proposes eight (8) new operations in the areas of energy, competitiveness and skills development, urban infrastructure, logistics services, health, public services, coastal management and integrated disaster and land management. Besides the investments operations, a number of analytical studies and advisory services are planned, including among others on: (i) public private partnerships; (ii) tax framework; (iii) debt management strategy; (iv) land policy assessment; (v) sources of growth and competitiveness; gender assessment; decentralized service delivery; and (vi) blue economy strategic framework.

From http://www.worldbank.org/ 05/16/2017

 

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EUROPE: Migration Crisis - 73% of Europeans Wants EU to Do More

 

Most Europeans want the EU to do more to tackle migration ?AP Images/ European Union-EP

Migration has been an EU priority for years. Since 2015 the EU has taken several measures to manage the migration crisis as well as to improve the asylum system. According to the latest Eurobarometer poll, 73% of Europeans still want the EU to do more to manage the situation. However, 58% of respondents think the EU’s actions regarding migration are inadequate, eight percentage points less than last year. Read on to discover what measures the European Parliament is working on.

 

What Parliament is working on

Last December the civil liberties committee backed a proposal to strengthen the current European Asylum Support Office (EASO), which will become the EU Agency for Asylum, responsible for ensuring a sustainable and fair distribution of asylum applicants. The agency would help EU countries during crisis situations and monitor how national authorities apply EU legislation. Currently Parliament representatives are negotiating on the plans with the Council and the European Commission.In March a draft report on the reform of the Dublin system was presented to the civil liberties committee. The aim is to address the weaknesses of the current asylum system and to determine which EU country is responsible for processing an asylum application. After all the amendments have been submitted, the committee will vote on the report and it will then be up to all MEPs to vote on it during a plenary session.The committee also supported in April a report aiming to set EU-wide standards for the reception conditions of asylum seekers and to improve their integration prospects and self-sufficiency. MEPs will now vote on it during a plenary session before starting negotiations with the Council and the Commission.

Fromhttp://www.europarl.europa.eu/ 05/11/2017

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EC to Review .EU Top-Level Domain Name Rules

 

The European Commission has announced the launch of a public consultation on the .eu top-level domain rules. In a statement, the EC Commission said it wants to ascertain whether the existing regulations on .eu are still fit for purpose, or if they need to be changed or updated. The Commission said the market of domain names has become much more dynamic and competitive since the entry into force of the .eu regulations, prompting a consultation running from 12 May until 08 August. Business representatives, those working in the public sector, academia and all those with an interest are invited to provide input and help determine the future of the .eu domain name.Registrations for the .eu top-level domain started on 07 April 2006, providing a unique European domain for organisations and individuals resident in EU Member States as well as Iceland, Liechtenstein and Norway. At the end of March 2017, the .eu TLD was the 7th largest country code in the world with over 3.7 million registrations.

From https://www.telecompaper.com/ 05/15/2017

 

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A New Tax Law Is Making Sweden Very Attractive to the World's Biggest Tech Companies

 

Sweden’s cool climate and forest-covered interior have allowed the country to build its economy on primary industries, like pulp and paper production and metalworks, for decades. Now, those same factors are helping it cater to a new kind of industry that could become just as vital to its economy in the years to come: the perfect real estate for data centers.In January, a new law slashing the tax rate on electricity used by data centers by 97 percent went into effect, removing a major barrier to Sweden’s burgeoning data-center economy. The energy consumed by data centers is now taxed as lightly as the electricity used by Sweden’s steelworks, car plants and other heavy industries, putting it in line with regional competitors like Norway.Data centers already contributed 6.2 billion krona ($687 million) and 3,600 jobs to the Swedish economy in 2015, according to a report by the Boston Consulting Group. The energy tax reforms mean data centers are expected to add 25 billion krona and 14,000 jobs by 2025, according to the report.

 

“This is acknowledging that the world has changed,” says Tomas Sokolnicki, a senior investment adviser at Data Centers by Sweden, a quasi-government trade body. “We have a digital industry, so it should be handled and treated like other base industries in Sweden.”The tax reform could save tech companies millions, reducing electricity bills by around 40 percent, according to a Swedish finance ministry study. Facebook, which opened a state-of-the-art facility in Lule? in northern Sweden in 2013, will certainly benefit. So will new entrants like Amazon Web Services, which dominates the cloud computing industry. Two weeks ago, Amazon announced plans to develop three data centers near Stockholm, although it declined to say how much investment is involved.

 

It’s not just that electricity is cheaper in Sweden; it’s also cleaner, which helps some of the world’s tech giants achieve their much-publicized goals of using only renewable energy. Over 65 percent of Sweden’s electricity comes from renewable sources like wind and hydroelectric energy, according to statistics from the European Union. Its three nuclear plants also produce energy with low carbon emissions.Amazon says renewable energy, as well as speedy internet connections, makes the area around Stockholm the “natural choice” for data centers serving customers in the Nordics. Hundreds of jobs are expected to be created by the projects, Sokolnicki says. The townships the Seattle tech giant has selected for investment, Eskilstuna, Katrineholm and V?ster?s, are celebrating.“For a municipality, this is a big investment,” says Sokolnicki, recalling the night the contracts were signed. “There was quite a lot of emotion in there.”

From http://www.nextgov.com/ 04/14/2017

 

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NORTH AMERICA: Canada - How We Can Start Harmonizing US-Canada Regulations

 

With Trump eager for some political wins, Canada should seize the moment and accelerate efforts to harmonize regulations between the two nations.We’ve all been reading the negative and troubling headlines about a potential trade war between the United States and Canada on softwood lumber and dairy. But despite all the rhetoric, there are countless bright spots in the bilateral relationship that can and should be capitalized upon now — to the benefit of both countries.One of the biggest areas of goodwill and co-operation will be staring us right in the face at the moment we start to ponder renegotiating the North American Free Trade Agreement (NAFTA).In February, President Donald Trump signed an executive order entitled the Enforcing Regulatory Reform Agenda. It didn’t get a lot of media attention, but it presents a golden opportunity for Canada. The measure is aimed at streamlining federal regulations, and it directs US agencies to create task forces to identify regulations that eliminate jobs, are outdated or are too costly.

 

It also provides a perfect opening to accelerate and enhance a long-standing bilateral project known as the Canada/US Regulatory Cooperation Council, which is also working to streamline regulations on both sides of the border.Bilateral regulatory co-operation may not be as enthralling as Russian spies or border walls, but it’s critical to US and Canadian businesses and their integrated supply chains. It also has an impact on Canadian and American consumers, as businesses are often forced to pass on to them the substantial costs associated with regulatory disharmony and red tape.President Trump is eager for some wins. Canada can help provide him with one, while also advancing its own interests. The Canadian government could present the United States with a proposal for aligning a particular set of regulations. This would represent a bilateral victory for what is at the moment a US-only effort to cut regulatory red tape.

 

There are several sectors where regulatory disharmony causes problems.In agri-business, energy products, medical devices, and medicine and consumer products, in particular, there is an array of conflicting regulations that make it difficult to do business, on both sides of the 49th parallel. In some cases, these regulations even prevent consumers from buying the goods they want or obtaining the medications they need if they suffer from certain illnesses or conditions.For example, some cosmetic products are available in the US but not in Canada. Some medications that are sold over the counter in the United States are still sold by prescription only in Canada, and vice versa, which causes headaches for companies trying to market their products in both countries.Recall mechanisms for medical devices differ in the two countries, as do regulations on a drug that helps people with Parkinsonism Syndrome ?—? and there are many more examples.

 

In agri-business, meat producers in both countries deal with an antiquated headache involving the requirement that a veterinarian’s certificate be manually placed on a certain outward facing spot on every case of exported or imported meat, even though the information is more easily available using other methods. This is a costly and dubious regulation that prevents producers from fully embracing automation and high-tech shipping methods? — and there are plenty of other redundant and expensive regulations.Why shouldn’t we leverage President Trump’s interest in cutting red tape and harmonizing regulations for the benefit of the bilateral economy? This doesn’t have to wait for a NAFTA renegotiation or World Trade Organization ruling; it’s is ready to go right now.Canadian and American officials have been working together on this since 2011, and as Gary Doer, former Canadian ambassador to the US, would say: “It’s time to put the puck in the net.”In this period of uncertainty about President Trump’s NAFTA intentions, now is the time to work even harder on the Canada-US relationship,??and to start focusing on the issues that aren’t contentious. Regulatory harmony should be a critical part of that strategy, and success there could well ease tensions elsewhere.

From http://policyoptions.irpp.org/ 05/04/2017

 

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U.S.: North Carolina House Passes 'Bright Futures' Bill to Spread Fast Internet

 

The bill could help bring high-speed Internet to 3 million people in 85 of North Carolina’s 100 counties.(TNS) -- RALEIGH — The state House on Thursday approved the “Bright Futures Act,” a bill designed to expand high-speed internet service to rural communities and other underserved areas.The legislation now moves to the Senate.The bill will help those communities grow their economies and draw jobs, state Rep. John Szoka of Cumberland County said during debate on the House floor. He is the lead sponsor of the bill.“Rural and underserved areas have historically been left behind when key technology and infrastructure have been required for economic development,” Szoka said in a news release from the office of House Speaker Tim Moore.The news release says the bill could help bring high-speed internet to 3 million people in 85 of North Carolina’s 100 counties.

 

The legislation would allow cities and counties with fiber optic cables or other internet-capable infrastructure installed for municipal needs to lease the excess capacity to private internet service providers to offer internet to residents and businesses.Further, public-private partnerships could be created to install infrastructure to spread the service, Szoka said.The legislation is designed to be flexible on how the infrastructure is installed — it could be a traditional wired connection, a high-speed wireless connection, or whatever other technology is developed to do the job, Szoka has said in interviews about the legislation.The state has previously passed laws to prevent city and county governments from providing internet service to their communities. The policy was premised on the theory that the government would be competing against private companies.At the same time, private high-speed internet providers have skipped much of the state because there is insufficient profit potential in low-population areas to cover the costs.This legislation does not permit local governments to independently provide internet service to their residents.

From http://www.govtech.com/ 04/21/2017

 

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As Big Deadline Hits, Lawmakers Warn on Long-term Risks to Data Act

 

As agencies are wrapping up submissions for the Digital Accountability and Transparency Act’s first deadline, transparency advocates and lawmakers are framing the milestone date more as a starting point.Thanks to the open government law passed in 2014, May 9 represents the first submission deadline for agencies to report their annual federal spending in a standardized, machine-readable way to the USASpending.gov website.While the Government Accountability Office reported in April that five agencies -- the Departments of Defense, Housing and Urban Development, the Interior and Veterans Affairs, along with the Environmental Protection Agency -- would not “fully meet” the requirements in advance of the May 9 deadline, all 24 CFO Act agencies managed to submit something.According to those closest to the Data Act, incomplete reporting the first go-round was expected and is not a cause for concern.

 

In an email to FCW, Data Coalition Executive Director Hudson Hollister deemed the effort to date to be a successful completion of “the first phase of a very challenging project.”That early success, however, does not mean oversight -- from Congress, the oversight bodies, as well as the White House -- is going anywhere. In letters to the heads of the Treasury Department and the Office of Management and Budget, six members of the House Oversight Committee -- Reps. Jason Chaffetz (R-Utah), Elijah Cummings (D-Md.), Mark Meadows (R-N.C.), Gerry Connolly (D-Va.), Will Hurd (R-Texas) and Robin Kelly (D-Ill.) -- raised concerns about potential risks facing agencies’ successful implementation and about several unfulfilled GAO recommendations.“While there is strong reason to be optimistic that the Data Act can and will achieve its goals, there are ongoing implementation challenges that threaten its success,” the legislators wrote, citing “widespread and longstanding financial management issues” across government as significant long-term risks.

 

According to the lawmakers' letters, 11 of the 16 large agencies, in readiness reviews conducted by their respective inspectors general, were found to have “had technology issues, including challenges with developing and submitting required files, integrating multiple existing and disparate financial and management systems, or needing to install new systems or modify existing systems to implement the Data Act” as of Jan. 31.They added that these challenges, as well as other issues, “have already had an effect on agency readiness.”The lawmakers called on Treasury and OMB to address five outstanding GAO recommendations -- one from January 2016, three from July 2016 and another from April 2017.The recommendations call for OMB and Treasury to provide agencies with additional guidance to handle data-quality issues, to establish a set of policies that follow best practices for developing and maintaining data standards and to create a federal program inventory of Data Act purposes and requirements.

 

The recommendations also direct OMB and Treasury to develop processes to determine the complete population of agencies required to report spending data and to measure agencies’ compliance with oversight reviews and Data Act requirements.The lawmakers requested an update from OMB and Treasury by May 22 that details progress in implementing GAO’s recommendations.Hollister commended the continued oversight of the Data Act’s implementation, adding, “there is still work that needs to be done.”“It is crucial that the technical kinks are ironed out to ensure that the law is fully implemented, and the benefits can be fully realized,” he said.In addition to the members of Congress, the Data Act also has champions in the White House -- namely OMB Director Mick Mulvaney and Matt Lira, the special assistant to the president for innovation policy and initiatives and member of the new Office of American Innovation.

From https://fcw.com/articles/ 05/08/2017

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As Big Deadline Hits, Lawmakers Warn on Long-term Risks to Data Act

 

As agencies are wrapping up submissions for the Digital Accountability and Transparency Act’s first deadline, transparency advocates and lawmakers are framing the milestone date more as a starting point.Thanks to the open government law passed in 2014, May 9 represents the first submission deadline for agencies to report their annual federal spending in a standardized, machine-readable way to the USASpending.gov website.While the Government Accountability Office reported in April that five agencies -- the Departments of Defense, Housing and Urban Development, the Interior and Veterans Affairs, along with the Environmental Protection Agency -- would not “fully meet” the requirements in advance of the May 9 deadline, all 24 CFO Act agencies managed to submit something.According to those closest to the Data Act, incomplete reporting the first go-round was expected and is not a cause for concern.

 

In an email to FCW, Data Coalition Executive Director Hudson Hollister deemed the effort to date to be a successful completion of “the first phase of a very challenging project.”That early success, however, does not mean oversight -- from Congress, the oversight bodies, as well as the White House -- is going anywhere. In letters to the heads of the Treasury Department and the Office of Management and Budget, six members of the House Oversight Committee -- Reps. Jason Chaffetz (R-Utah), Elijah Cummings (D-Md.), Mark Meadows (R-N.C.), Gerry Connolly (D-Va.), Will Hurd (R-Texas) and Robin Kelly (D-Ill.) -- raised concerns about potential risks facing agencies’ successful implementation and about several unfulfilled GAO recommendations.“While there is strong reason to be optimistic that the Data Act can and will achieve its goals, there are ongoing implementation challenges that threaten its success,” the legislators wrote, citing “widespread and longstanding financial management issues” across government as significant long-term risks.

 

According to the lawmakers' letters, 11 of the 16 large agencies, in readiness reviews conducted by their respective inspectors general, were found to have “had technology issues, including challenges with developing and submitting required files, integrating multiple existing and disparate financial and management systems, or needing to install new systems or modify existing systems to implement the Data Act” as of Jan. 31.They added that these challenges, as well as other issues, “have already had an effect on agency readiness.”The lawmakers called on Treasury and OMB to address five outstanding GAO recommendations -- one from January 2016, three from July 2016 and another from April 2017.The recommendations call for OMB and Treasury to provide agencies with additional guidance to handle data-quality issues, to establish a set of policies that follow best practices for developing and maintaining data standards and to create a federal program inventory of Data Act purposes and requirements.

 

The recommendations also direct OMB and Treasury to develop processes to determine the complete population of agencies required to report spending data and to measure agencies’ compliance with oversight reviews and Data Act requirements.The lawmakers requested an update from OMB and Treasury by May 22 that details progress in implementing GAO’s recommendations.Hollister commended the continued oversight of the Data Act’s implementation, adding, “there is still work that needs to be done.”“It is crucial that the technical kinks are ironed out to ensure that the law is fully implemented, and the benefits can be fully realized,” he said.In addition to the members of Congress, the Data Act also has champions in the White House -- namely OMB Director Mick Mulvaney and Matt Lira, the special assistant to the president for innovation policy and initiatives and member of the new Office of American Innovation.

From https://fcw.com/articles/ 05/08/2017

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CHINA: Beijing to Strengthen Regulation of Online Catering

 

Beijing pledges to strengthen regulation of online catering platforms to ensure food safety, the municipal food and drug administration said. Supervision over the platforms will include checking business licenses and health certificates and, more importantly, the quality of ingredients and health conditions of cooks of the restaurants on the platforms, the administration announced on Wednesday, World Consumer Rights Day, also known as "3.15" in China. Thirty-four restaurants have recently been ordered to withdraw from waimai.meituan.com, one of the most popular such platforms in China, for selling cold dishes without a license, said Li Jiang, head of the food market regulation office of the administration. The administration will launch spot checks on food safety of the restaurants and order them to post pictures of their kitchens and cooking process on the platforms, according to Li.

 

A restaurant rating system will be introduced on the platforms, so that customers can choose higher rated ones, Li added. According to statistics, Beijing has five online food ordering and delivery services, including waimai.meituan and waimai.baidu, with altogether 67,000 restaurants on them. China has adopted strict food safety regulations in recent years, but the proliferation of kitchens and restaurants riding the e-commerce boom has made supervision more difficult. The food safety watchdog in Ningbo City in east China's Zhejiang Province said it will introduce a supervision system for the online catering sector using big data techniques that can collect information on more than 10,000 restaurants in an hour.                        

From http://www.news.cn/ 03/15/2017

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China Sets Ambitious Goal in Cloud Computing

 

China is aiming to increase the scale of its cloud computing industry by more than 2.5 times by 2019, from 2015 levels, according to a new government plan. The scale of the cloud computing industry will be expanded to 430 billion yuan (about 62.29 billion U.S. dollars) by 2019, up from 150 billion yuan in 2015, according to an action plan for 2017-2019 issued by the Ministry of Industry and Information Technology. Other targets include making breakthroughs in core technologies, increasing cloud computing in manufacturing and government affairs, and strengthening the global influence of Chinese cloud computing companies. The ministry expects that two to three Chinese cloud computing companies will lead the global market within three years. Cloud computing should be a strong support for China's manufacturing and Internet industries and help make other social and economic sectors informationized, the ministry said.

 

The ministry pledged to enhance cloud computing network security and improve security regulation and relevant laws, as many users from key industries are still hesitating due to safety concerns, reliability and movability. In the next three years, the government will help boost cloud computing technologies and encourage local governments to work with leading cloud computing companies to build public service platforms. Support will go to cloud computing-related innovation and entrepreneurship to provide services for small and medium-sized enterprises, the ministry said. The plan promised better financial services and personnel training, as well as efforts in the branding of current enterprises and products. Leading cloud computing enterprises should also seek overseas expansion and boost international cooperation in alignment with the Belt and Road Initiative, it said.                     

From http://www.news.cn/ 04/11/2017

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Vice President Calls for Building of Mass Organizations Online

 

Vice President Li Yuanchao has called for efforts to build mass organizations online presence to sustain closer ties with the people. During a tour of Ningbo in east China's Zhejiang Province from Wednesday to Thursday, Li said organizations should use the Internet to better communicate with, serve, guide and mobilize the public. Grassroots Communist Party of China (CPC) committees should take a leading role in reform involving mass organizations, and help grassroots mass organizations to solve their problems including a lack of personnel, funds or office venue, Li said. Mass organizations represent people from different lines of work or age groups, such as trade unions, women's groups and youth leagues.                     

From http://www.news.cn/ 04/14/2017

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China Issues Regulation on Online News Service

 

Cooperation between Chinese online news service providers and entities with foreign investment should go through a security review, according to a regulation released on May 2. The regulation, issued by the Cyberspace Administration of China (CAC), requires the online news service providers to abide by the law, promote healthy Internet culture and safeguard national and public interest. The CAC will become the new regulator of online news service, replacing the State Council Information Office. The service providers should put in place a set of information security protocols and measures, such as reviews, checks and emergency responses regarding online news, the CAC said. There should be an editor-in-chief for all online news service providers and their staff should be qualified, according to the regulation.

 

It said that platform operators should protect the privacy of users. The regulation particularly notes the obligations of online news platform operators, whose services would only be available to users who register with their real identities. Online news platform operators that violate the regulation will be punished. In the meantime, another regulation on administrative law-enforcing procedures was also issued by CAC Tuesday, aiming to standardize and safeguard the obligations of online news management departments, so as to properly implement administrative penalties and protect the legal rights of citizens, legal persons and other organizations. The two regulations will go into force on June 1.                     

From http://www.chinagate.cn/ 05/03/2017

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JAPAN: Government Looks to India to Fill Nation’s IT Shortfall

 

The government plans to strengthen support for foreigners seeking jobs in Japanese companies, according to sources. Envisaged measures include working with the private sector to secure human resources from India, where capable information technology personnel are plentiful, to compete with major U.S. IT companies and other entities vying for such personnel.  According to the Economy, Trade and Industry Ministry, Japan has a shortage of about 130,000 IT security personnel and about 15,000 advanced IT experts. The government has therefore found it necessary to increase support for foreign workers. India has attracted worldwide attention as a valuable source of human resources in the IT field, with the Indian Institutes of Technology producing top-quality workers. Major U.S. IT companies, including Microsoft Corp. and Amazon.com Inc., are currently working to secure human resources from India. The measures target people with certain skills in IT and other fields, with the government and companies coordinating to help such people find jobs. The Health, Labor and Welfare Ministry plans to provide Indian universities and other entities with information on job opportunities at Japanese companies and hold job seminars in India to support people seeking employment in Japan. The government has also started providing job assistance to foreign people who have moved to Japan as well as foreign students who want to work in Japan. In March, the labor ministry began offering counseling services in foreign languages at HelloWork offices across the nation. Counseling services are available in a number of languages in addition to English, including Chinese, Korean, Thai, Vietnamese and Indonesian

From http://the-japan-news.com 05/03/2017

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SOUTH KOREA: Slow to Embrace New Web Tech

 

South Korea remains behind in embracing the new web framework HTML5, despite its rapid adoption overseas, the Korea Internet Security Agency said. HTML5 is the latest standard of web programming language developed by the World Wide Web Consortium. By analyzing browsers used by internet users on whether these properly support services made from HTML5, the level of preparedness reached 54.1 percent. KISA said the older versions of Internet Explorer widely used by Koreans tend not to follow HTML5 standards. Among desktop users, 96.99 percent used Microsoft Windows for their operating system, while 85.86 percent used Internet Explorer for their browser.

From http://www.koreaherald.com 04/12/2017

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We Plan to Develop New Industries, Services for the Future

 

"Using autonomous vehicles and the Internet of Things (IoT) as our engines of economic growth, we plan to develop new industries and services for the future," said Acting President and Prime Minister Hwang Kyo-ahn during the 2017 Science Day ceremony at Seoul's Dongdaemun Design Plaza on April 21. "Projects that focus on state-of-the-art technology, including AI, are currently in the works. By developing innovative R&D systems, we will create a research environment that gives rise to scientists who have the capability to pursue challenging and creative projects," said the acting president. "The waves of the fourth industrial revolution are rising higher and higher, day by day. Last year, the Korean government adopted a comprehensive plan outlining some medium- to long-term measures to respond effectively in this age of advanced AI," he said. "The new industry investment committee, launched last year, is helping to lead a number of reforms related to regulations governing new industries. We have also begun addressing issues linked to the fourth industrial revolution, such as unemployment and industrial polarization, in preparation for the dawn of a new era," he said.

From http://www.korea.net 04/24/2017

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Korea Launches Alliance to Nurture "Smart Home" Industry

 

South Korea launched an alliance of leading information and communication technology and construction firms on Wednesday to nurture the "smart home" industry that connects artificial intelligence and Internet of Things to home appliances. "We can make the world's leading smart home industry with the combination of our home electronics industry, information technology, infrastructure and semiconductors," Trade Minister Joo Hyung-hwan said at a event to mark the launch at the Korea Electronics Technology Institute in Seongnam, south of Seoul. He said South Korea can emerge as a global leader in the smart home business area. The alliance is supposed to exchange related technologies for the building of smart homes, develop big data-based smart services, standardize regulations and launch marketing activities for the expansion of this business field. Among the participants are Samsung Electronics Co., LG Electronics Inc., SK Telecom, KT, the Korea Land and Housing Corp., the Seoul Housing & Communities Corp., S1 Corp., MDS Technology and Samyoung S&C.

Samsung Electronics Co. said it will equip Samsung home appliances with intelligent assistant "Bixby" and "Samsung Connect," which can control appliances both at home and out of the house. The Bixby smart voice assistant helps users complete tasks by telling them what they are looking at, learning their routine and remembering what they need to do. KT Corp., South Korea's biggest Internet service provider, has been providing its AI home assistant platform GiGA Genie to apartment complexes being built across the country. GiGA Genie is an advanced voice recognition butler service allowing users to control home appliances and listen to music using voice commands processed by the world's first IPTV service with an AI function. KT said unlike other voice assistance services, the set-top box arrangement allows users to give commands through the TV screen. SK Telecom, South Korea's top mobile carrier, also provides a similar AI home assistant service called "NUGU."

From http://www.koreaherald.com/ 04/26/2017

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Presidential Candidates Vow Support for ‘Digital Economy’

 

South Korea’s presidential candidates may differ in their campaign pledges on defense, labor and political reform, but they appear to have one common ground -- spurring growth through the “digital economy.” The digital economy, sometimes referred to as the “internet economy,” broadly refers to the economic activity that results from billions of everyday online connections among people, businesses, devices, data and processes, according to Deloitte. This new type of economy is backed by the growing connections between people, organizations and machines via the internet and new mobile technologies, it said. In a survey conducted by Korea’s Digital Economy Association, which consists of the country’s biggest internet technology industry business groups, all candidates -- except Hong Joon-pyo of the conservative Liberty Korea Party -- vowed to overhaul overregulation that hinders the growth of the IT-related sectors with differing governance plans. Hong did not provide a reply, the association said without elaborating.

 

Front-runner Moon Jae-in of the main opposition Democratic Party of Korea vowed to reform Korea’s “outdated policies” that have weighed down domestic IT companies in competing against their bigger foreign rivals, which are not subject to such regulations. Moon also called for the introduction of a so-called “negative regulation” system for the IT industry. Korea’s current “positive regulation” system acts like a whitelist, laying out what it permits, and in theory banning anything not covered. A negative system acts like a blacklist, banning certain items. Using this approach new businesses or services are considered legal as long as they are not expressly banned. In addition, Moon vowed to set aside bigger funds for startups and new business creation without citing specific figures. He will also open source the government’s public data to create a big data platform that new businesses can access and work with.

Among other plans, Moon also called for Korea’s early deployment of the ultra-fast 5G network, support for augmented reality and virtual reality technologies and the eradication of inefficient digital certificates and Active-X plug-in programs currently required for digital payments in Korea. Ahn Cheol-soo of the centrist People's Party, Moon’s top rival and an IT expert who founded the nation’s leading anti-virus software company AhnLab, also proposed a negative regulation system and bolstered support for the progressive IT sector. The former entrepreneur promised greater financial support for new-growth industries such as artificial intelligence, big data, cloud computing as well as virtual reality and augmented reality. Like Moon, Ahn also vowed to eradicate and replace security programs like Active-X security plug-ins that currently make online transactions difficult in Korea. On the financial technology front, Ahn criticized the current government for having applied the same regulations governing traditional banks to Korea’s recently-launched internet banks, citing the need to reform policies to fit the new type of banks.

Meanwhile, Yoo Seong-min of the splinter conservative Bareun Party, laid out a plan for the creation of a new control tower that will oversee the country’s now-dispersed policies related to new technologies to improve regulatory efficiency. Also a proponent of the negative regulation system, Yoo said he would push for new science and technology research and development spearheaded by industry players themselves with minimized government interference. The veteran economist who has worked at the Korea Development Institute, the nation’s top economic think tank, also vowed to ease unnecessary regulations on personal information protection to help foster big data accumulation led by the private sector and new policies befitting the nature of internet banks, like Ahn. On the other hand, Sim Sang-jeung of the minor progressive Justice Party stressed the need to deploy safety nets to offset the impact of the digital economic age, in addition to the impact of technological advancements.

Sim said the government must ensure that the digital economy brings benefits to citizens in terms of labor, education and welfare, in addition to enacting policies to revitalize the fast-moving new technology sector. She called for policies to ensure that startups can get back on their feet and continue to innovate even after failure, while stressing the need for creative education and retraining programs for current workers. The progressive candidate plans to form a new digital economy policymaking body directly under the president, which will invite industry officials, civic groups, academic circles and labor groups to partake in the decision-making process. The conservative party’s Hong said he plans to form a 20 trillion won ($17.5 billion) investment fund over the next five years to nurture startups and build up Korea’s own big data system that benchmarks Singapore’s initiatives, during his campaign trail.

From http://www.koreaherald.com 05/01/2017

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SINGAPORE: New Standards to Address Digital Design, Infrastructure for Seniors

 

SINGAPORE: A new standards framework launched on Thursday (Mar 23) will provide designers of digital devices and online services guidance on designing senior-friendly user interfaces. The Singapore Standard 618 includes points such as reducing information clutter on the website interface as well as automatically resizing pages when changing to different device sizes and types. A working group under SPRING Singapore's standardisation programme, which developed the framework, will be focusing on the development of guidelines specific to the user interface design for mobile platforms moving forward, SPRING said. The framework was one of two initiatives launched by SPRING and the Singapore Standards Council on Thursday to support active ageing in Singapore. The other was the Silver Industry Standards Roadmap, which seeks to address the challenges of an ageing population by ensuring that infrastructure and services meet quality and safety requirements. Developed by SPRING and the Silver Industry Standards Committee, the roadmap charts the direction of standards development and implementation over the next three to five years to support the needs of the elderly at the individual, community and national levels. It will look into areas such as enhancing accessibility through suitable infrastructural design within the community and home as well as enabling the pervasive use of digital solutions among the elderly, the agencies said.

From http://www.channelnewsasia.com/ 03/23/2017

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Singapore to Focus on Regional Digital Economy, Trade When It Takes over ASEAN Chairmanship

 

SINGAPORE: Ahead of it taking over the chairmanship of the Association of South-east Asian Nations (ASEAN) next year, Singapore has said it plans to focus on developing the regional digital economy and improving trade facilitation. Speaking at the ASEAN Conference 2017, Trade and Industry (Trade) Minister Lim Hng Kiang said there is interest among member states in developing their e-commerce capabilities to tap on emerging opportunities. “Going forward, we will look into streamlining regional trade rules governing e-commerce that will promote greater digital connectivity in the region and lower operating barriers to entry. We will also ensure that these are incorporated into our current regime and new trade agreements,” he said. On trade facilitation, Mr Lim said Singapore intends to work closely with other member states to implement the self-certification regime and the ASEAN Single Window. The self-certification scheme will allow authorised exporters self-certify that their goods meet ASEAN’s requirements for preferential treatment, while the ASEAN Single Window helps to expedite customs clearance via the electronic exchange of information across borders. Mr Lim said this will facilitate seamless movement of goods within ASEAN, allowing businesses to enjoy lower administrative and time-to-market costs. He called for feedback from the private sector to ensure that Singapore’s priorities remain relevant to businesses.

From http://www.channelnewsasia.com/ 05/04/2017

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THAILAND: Foreign Ministry Offers Reassurance on E-Passports as Article 44 Order Considered

 

The Foreign Affairs Ministry yesterday stated that the ministry would continue to issue e-passports for Thai citizens although the contract with an outsourcing firm will end shortly.  “We affirmed that the issuance of e-passports will proceed as usual without a time limit,” said a statement issued by the ministry. Two years ago, the ministry signed a contract with an outsourcing company to issue passports, stipulating that the company would produce 7 million passports, after which the contract would end. At present, 6.97 million have been issued, leaving only 30,000 more to be issued. On a typical day, 10,000 requests are received for the issuance or re-issuance of passports, which would have left only three more days. The ministry had said the process to find a new firm through an e-bidding process could take a year to complete. However, to solve the immediate problem, the ministry on Tuesday proposed that the National Council for Peace and Order (NCPO) invoke Article 44 of the interim charter to allow the ministry to extend the contract with the current company for one year. In the meantime, the e-bidding process to find a new outsourcing company will commence, Government Spokesman Lt-General Sansern Kaewkamnerd said on Tuesday. The ministry could not renew or extend the contract through normal processes as the Office of the Attorney-General had deemed it illegal, the spokesman said. However, the NCPO rejected the proposal, saying Article 44 could be criticised for being used too often, Sansern said. The NCPO then ordered Deputy Prime Minister Wissanu Krea-ngam to meet with the Office of the Auditor-General and the Foreign Ministry to seek a solution, Sansern said.  Sansern added that if there was a dead end, the use of Article 44 could be considered. The NCPO agreed in principle to allow the current firm to continue to issue e-passports, he said.

From http://www.nationmultimedia.com/ 03/01/2017

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Govt Announces Five-Year Digital Integration Strategy

 

The government has announced a programme aimed at integrating digital services through a “citizen-centric strategy” within five years. Prime Minister Prayut Chan-o-cha said the government remained firm on relying on advanced digital technology to drive economic and social progress for Thailand. The development of digital competency will be required by all sectors, including agriculture, tourism, education, the medical profession, investment, disaster prevention, and public administration. To cope efficiently with the changing world, it is highly important to apply the use of digital technology in a well-prepared manner to ensure further development of quality public services leading to the achievement of public administration in a new dimension. “Within the next five years, the government will be transformed into a ‘digital government’ backed by the integration of operations and management among various government agencies. Smart technology and services will be fostered by a citizen-centric strategy aiming to accelerate Thailand in all aspects, both substantially and practically,” he said.

 

The programme will be implemented based on the integration of an information network developed cooperatively by various government agencies, with a clear focus on four key development models: government integration, smart operations, citizen-centric services, and driven transformation. Pichet Durongkaveroj, minister of digital economy and society, said the Electronic Government Agency (EGA) had developed the Digital Government Development Plan to determine key strategies and policies in managing the government’s centralised information database. All government agencies have been encouraged to focus on similar strategic visions under the same standards. Hence the Ministry of Digital Economy and Society, in collaboration with the EGA, has announced the three-year Digital Government Development Plan (2016-2018), approved by the Cabinet on April 5 last year. The development plan has progressed to cover 18 major domains of the total of 26 domains. Subsequently, as the EGA has reviewed the plan, it is essential to add another eight domains, consisting of education, public health, public utilities, transport, procurement, asset management, human-resource management, and salary payment. In the meantime, two new domains, digital-government infrastructure and government personnel qualification, have been added. The development plan has been advanced to the five-year Digital Government Development Plan (2017-2021).

From http://www.nationmultimedia.com/ 03/08/2017

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Plan Unveiled to Create 500,000 Digital Startups

 

Nuttapon Nimmanphatcharin, president of the Digital Economy Promotion Agency, has revealed a plan to create 500,000 digital startups in the country to support the government’s Thailand 4.0 economic policy and drive sustainable growth. The agency also aims to utilise digital technology to support and develop 24,700 communities in the country’s 77 provinces, about three million small and medium-sized enterprises and about five million households to improve quality of life and support Thailand 4.0 in the digital ear over the next 20 years. Nuttapon said the agency will also promote and support the digital industry and utilise digital technology to support cultural and societal development along with boosting security and the economy in the digital era. Under the initiative, laws will be revised to support social and community growth in the digital era, he added.

From http://www.nationmultimedia.com/ 03/16/2017

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State Big Data System En Route

 

The government plans to set up Thailand's first big data state management system to help the state contend with fast-growing pools of data saved in a variety of formats. The system is also aimed at ensuring a high level of data accessibility and governing large volumes of both structured and unstructured data, said Digital Economy and Society (DE) Minister Pichet Durongkaveroj. "The system will enable state authorities to provide greater public e-services and improve the quality of services," he said yesterday at the TrueBusiness forum entitled Smart Thailand 4.0. Mr Pichet disclosed that he has been assigned by Prime Minister Prayut Chan-o-cha to draft a clear roadmap for the planned establishment of the big data management system within July. A working panel has already been set up, led by Mr Pichet's advisers and representatives from the Electronic Government Agency, to choose the systems to be implemented. Mr Pichet said building a system to manage big data is vital to help the government accommodate abundant digital information available to state agencies and deal with increasingly sophisticated cyberthreats.

 

He said big data management systems will provide categories for data classification and instructions for state agencies to classify data into each category. State agencies have a combined 300 data centres with total usage space of 36,000 square metres. "The government wants to reduce the amount of state data centres to 200 sites over the next five years to eliminate inefficiency and redundancy while improving performance," Mr Pichet said. Speaking at the forum, Deputy PM Somkid Jatusripitak said the transformation from a manufacturing-based economy to an entrepreneur-based economy within 2022 will require the successful implementation of the state's digital economy policy. "Thailand's economic structure needs to change. More than 60% of gross domestic product stems from manufacturing for export. This cannot create sustainable growth for the country in the long term," he said. Mr Somkid said creativity and innovative digital platforms are the two most important factors for businesses to enhance their productivity and efficiency, and drive the country's competitiveness to the next level. Suphachai Chearavanont, executive chairman of True Corporation, said True has set up a fund worth 300 million baht to support the development of local startups. The company plans to raise another 700 million baht for the fund in 2018.

From http://www.bangkokpost.com/ 05/18/2017

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VIETNAM: Cashless Economy Target Too High - Experts

 

The Prime Minister recently ratified a project to stimulate non-cash transactions in 2016-20 with a view to reducing the cash transactions rate to under 10 per cent. The project aims to accelerate e-commerce and implement the Master Scheme on E-commerce Development. All supermarkets and modern distribution centres will take part in e-commerce while 70 per cent of water, electricity, telecom payments will be in non-cash mode. Half of all individuals and households will switch to non-cash transactions. New, modern means of payments will be developed in rural and remote areas, financial inclusion will be targeted and at least 70 per cent of people aged over 15 will have bank accounts by 2020. These targets were outlined based on encouraging achievements in the last six years, which have gradually made non-cash payments a trend in Việt Nam. Cash payments as a ratio of total payments have declined from 14.02 per cent in 2010 to 12 per cent now. According to a State Bank of Việt Nam report released recently, there are currently around 67.4 million bank accounts compared to 16.8 million in 2010.

 

Modern infrastructure and technology to facilitate non-cash payments, especially online payments, have developed significantly. The number of bank cards has increased to around 111 million now. There are around 254,000 points of sales (POS) and 17,380 automatic teller machines (ATMs), up 13.77 per cent and 5.39 per cent since the end of 2015. The central bank has also rolled out policies related to modern infrastructure and technology to boost non-cash payments, protect customers’interest and ensure service quality. It has instructed banks to quickly convert all magnetic cards into chip cards to prevent fraud. It wants all ATM cards to become EMV-standard chip cards by 2020 to reduce the risks involved in e-commerce for both buyers and sellers. But analysts, while not denying the recent accomplishments, still have doubts about the cash-use target. They said cash was used in nearly 90 per cent of all transactions, and there were only three years left to reduce that to below 10 per cent.

 

The biggest hindrance to achieving the target is the people’s cash habit, with not only individuals but even businesses yet to get used to non-cash transactions. For instance, the facility to pay taxes online has been in place since 2014 and 95 per cent of all enterprises have registered for it, but many do not use it. Besides, this remains an alien concept to the millions of business households and private individuals. Although e-commerce has developed rapidly in Việt Nam, a majority of buyers still opt for cash on delivery (COD). According to the Department of E-commerce and Information Technology, many still prefer COD partly due to their habit and partly because they do not fully trust e-commerce websites. Only around 4.5 million people have applied for e-payment of electricity bills, a mere 18.47 per cent of the total number of users in the country, according to Electricity of Việt Nam. Banking insiders said most supermarkets, commercial centres and other modern retail sites accepted cards.

 

Meanwhile, by October last year, 90 per cent of urban people possessed cards, with the total number of cards reaching 110.8 million. But the number of users was very modest at just 15 per cent. One of the reasons is that though a huge number cards have been issued, the location of ATMs is skewed in favour of major cities while 70 per cent of the country’s population lives in rural areas. Another reason is the lack of security, which makes people apprehensive about non-cash payment methods. A spokesperson for the Commerce Development Research Institute pointed out that the habit of cash payment remains widespread, especially in rural areas. Besides, the interest rate and fees on credit on credit cards are astronomical, which also makes people reluctant to use them. To ensure that the PM’s non-cash payment plan can be achieved on schedule, all these problems must be resolved immediately, analysts said.

 

S Koreans dominate VN entertainment industry

Executives of Multimedia Joint Stock Company have been very busy working with some major partners from South Korea. They include YG Entertainment, which manages many of Korea’s biggest stars like Big Bang, 2NE1, PSY, Epik High, Choi Ji Woo, Black Pink and Lee Jong Suk, its subsidiary YGKplus, the country’s leading modelling agency, and Naver.com, the country’s biggest search engine and online media and entertainment channel. The Korean companies are seeking to tie up with Multimedia JSC in entertainment and fashion. They will send their stars to participate in major entertainment events in Việt Nam like the Vietnam International Fashion Week and also create opportunities for Vietnamese models in Korea. Besides YG Entertainment and Naver.com, many other Korean companies in movies, the media and entertainment also have plans to enter the Vietnamese entertainment market. The Việt Nam Film Distribution Association said the market was dominated by foreign distributors, many of them Korean. Việt Nam now has more than 50 cinema chains. Korean-owned CJ CGV Việt Nam is the largest in the market with 30 cinemas in 10 major cities. Lotte Cinema, also owned by South Korea, has 16 cinemas. A CJ CGV executive said each year the company opened around 10 cinemas in Việt Nam and expected to reach 60 by next year.

 

Market observers said South Korean investors saw plenty of opportunities in the Vietnamese entertainment industry. They find that the Vietnamese entertainment market is still in a fledgling state while the demand for entertainment has skyrocketed in step with living standards, meaning the sky could be the limit for investors. The fact that Việt Nam and Korea have many cultural similarities means Korean entertainment investors with their quality products can attract Vietnamese audiences easily. On the commercial side of things, there are several trade agreements Việt Nam has signed which offer opportunities to foreign investors, including those in the entertainment industry. Analysts said all this meaned pressure on domestic entertainment companies, who could lose the market completely to the Koreans if they were slow to react. In 2005 CJ CGV and Vietnamese company VIFA established a joint venture called CJ-VIFA whose first project was the drama “Mùi Ngò gai”. Then CJ CGV bought out Megastar, the largest chain of cinemas in Việt Nam at that time. At the beginning of 2014, after closing the acquisition, Megastar was renamed CGV. CGV now accounts for over a half the Vietnamese cinema market. It also dominates the film import market, and by showing more movies than its rivals, including blockbusters, CGV has become popular among the public. CJ CGV’s strategy is a vital lesson for local entertainment companies.

From http://vietnamnews.vn/ 03/06/2017

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Understanding the VN Law on Cross-Border Web Sharing

 

One of the government policies on the management, provision and use of internet services and online information, under Decree No 72/2013/NĐ-CP dated July 15, 2013, states that only information in accordance with Vietnamese laws may be transmitted to internet users within Việt Nam, even if it is cross-border transmission. To implement this policy, the Ministry of Information and Communications (MIC) issued Circular No. 38/2016/TT-BTTTT on December 26, 201, detailing the cross-border distribution of public information. The circular came into effect on February 15, 2017. As defined in Circular 38, cross-border provision of public information refers to any act by offshore organisations/individuals using websites, social networks, online applications, search services and other online methods to provide public information that users, be it  organisations or individuals, in Việt Nam may access or use, wherein public information is,  as defined in Decree 72, online information of an organisation or individual that is made public to all entities without the need to identify the specific name or address of such entities.

 

Circular 38 requires that foreign entities providing public information to users in Việt Nam (information providers) shall observe the regulations and laws of Việt Nam and shall cooperate with the MIC in addressing violations, if any. In cases where an information provider provides illegal public information to Việt Nam, or refuses to cooperate with the MIC in addressing violations, Việt Nam’s authorised management agencies may take necessary technical measures to block their access from Việt Nam. Regarding steps taken in case of violations, Circular 38 states that upon detecting illegal public information being provided from outside its borders into Việt Nam, the MIC will notify the information provider of the violation and make specific requests so that the issue is addressed, removing the information or blocking access from Việt Nam (first notification). The information provider will have 24 hours from receipt of the MIC’s notification to verify and process the issue. If the information provider does not meet the MIC’s request within the prescribed time limit, the MIC will issue a second notification, and the service provider will have another 24 hours to comply with the MIC’s request or give feedback to the MIC. For implementing this cooperation mechanism, Circular 38 requires that an information provider who rents space in Việt Nam for storing its public information for the purpose of providing service, or has one million or more visitors from Việt Nam per month, shall notify the MIC of its contact details, which includes, for organisations, the registered company name and address, trade name, location of the main server for providing service, and contact persons in the registered country and in Việt Nam. The notification can be sent directly to the MIC, via post or via email to report38@mic.gov.vn. — Indochine Counsel

From http://vietnamnews.vn/ 03/22/2017

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Vietnam IT Industry Index Introduced

 

A new Vietnam IT Industry Index that will process IT production, services and business information was introduced on Wednesday. The introduction was made by the Department of Information Technology under the Ministry of Information and Communications and the Việt Nam Association for Information Processing. According to the newly-launched index, first place in the general ranking was taken by Hà Nội, followed by HCM City, Bắc Ninh, Thái Nguyên and Đà Nẵng. In component indices including services and business, Hà Nội and HCM City took the lead. Meanwhile, Bắc Ninh was ranked first on the IT production index, followed by Thái Nguyên, Hà Nội and HCM City. In terms of the Vietnam ICT Index which is being compiled for the 11th year, the Ministry of Information and Communications said changes have been made to improve the Vietnam ICT Index 2016 . Đà Nẵng last year continued to lead the Vietnam ICT Index with 0.8321 points. Hà Nội jumped one place over last year to take second position, pushing HCM City to third place. The other localities in the top five are Quảng Ninh and Thừa Thiên Huế provinces. The three last positions in the index were taken by Lạng Sơn, Bạc Liêu and Điện Biên respectively.

 

The ICT Index report also ranked ministries with public services. The Ministry of Finance had the highest ICT Index with 0.8075 points, followed by the State Bank of Việt Nam and the Ministry of Education and Training. While the top two agencies saw no changes in position compared to 2015, the Ministry of Education and Training jumped nine notches from 12th to third place. For government agencies that do not have public services, Vietnam Television ranked first with 0.5879 points, followed by Vietnam News Agency, Vietnam Academy of Science and Technology and Vietnam Academy of Social Sciences. The indices are structured following the United Nations standard, which consists of three main components: technical infrastructure, human resources and IT application. The index has eliminated “inappropriate” indicators and included new ones in order to promote e-government, the Ministry said. "This has significant meaning because the information technology industry is playing an increasingly important role in the economy, including export value, jobs and its contribution to the State budget," said Đào Đình Khả, director of the Department of Information Technology. “This indicator will also help assess the actual state of the country’s IT industry and help localities identify their IT development potential, and from thereon, help formulate a development strategy for the industry," Khả added.

From http://vietnamnews.vn/ 03/23/2017

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Vietnam IT Industry Index Introduced

 

A new Vietnam IT Industry Index that will process IT production, services and business information was introduced on Wednesday. The introduction was made by the Department of Information Technology under the Ministry of Information and Communications and the Việt Nam Association for Information Processing. According to the newly-launched index, first place in the general ranking was taken by Hà Nội, followed by HCM City, Bắc Ninh, Thái Nguyên and Đà Nẵng. In component indices including services and business, Hà Nội and HCM City took the lead. Meanwhile, Bắc Ninh was ranked first on the IT production index, followed by Thái Nguyên, Hà Nội and HCM City. In terms of the Vietnam ICT Index which is being compiled for the 11th year, the Ministry of Information and Communications said changes have been made to improve the Vietnam ICT Index 2016 . Đà Nẵng last year continued to lead the Vietnam ICT Index with 0.8321 points. Hà Nội jumped one place over last year to take second position, pushing HCM City to third place. The other localities in the top five are Quảng Ninh and Thừa Thiên Huế provinces. The three last positions in the index were taken by Lạng Sơn, Bạc Liêu and Điện Biên respectively.

 

The ICT Index report also ranked ministries with public services. The Ministry of Finance had the highest ICT Index with 0.8075 points, followed by the State Bank of Việt Nam and the Ministry of Education and Training. While the top two agencies saw no changes in position compared to 2015, the Ministry of Education and Training jumped nine notches from 12th to third place. For government agencies that do not have public services, Vietnam Television ranked first with 0.5879 points, followed by Vietnam News Agency, Vietnam Academy of Science and Technology and Vietnam Academy of Social Sciences. The indices are structured following the United Nations standard, which consists of three main components: technical infrastructure, human resources and IT application. The index has eliminated “inappropriate” indicators and included new ones in order to promote e-government, the Ministry said. "This has significant meaning because the information technology industry is playing an increasingly important role in the economy, including export value, jobs and its contribution to the State budget," said Đào Đình Khả, director of the Department of Information Technology. “This indicator will also help assess the actual state of the country’s IT industry and help localities identify their IT development potential, and from thereon, help formulate a development strategy for the industry," Khả added.

From http://vietnamnews.vn/ 03/23/2017

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BANGLADESH: Excise Department, NBP, Punjab IT Board Sign Pact

 

An agreement was signed between Excise & Taxation Department, National Bank of Pakistan and Punjab Information Technology Board here on Wednesday for providing registration of vehicles and motorcycles to the purchasers at the sale points under Transport Sahulat Programme. Under the agreement, registration and number plates will be available from dealers to the purchasers instead of their repeated visits to the offices. The government is providing relief to the people through effective use of information technology for timely resolving their problems and improving service delivery. This was stated by Provincial Secretary Excise & Taxation Dr Ahmed Bilal at the launching ceremony of Transport Sahulat Programme. Chairman Punjab Information Technology Board Dr Umer Saif, In-charge Special Monitoring Unit Salman Sufi and Head of the National Bank were also present on the occasion. Narrating the details, Secretary Excise said that this agreement was part of Transport Sahulat Programme so that the registration system of vehicles could be modernised. 

He said under this agreement, the dealers registered with Excise & Taxation Department will provide License Plate to the purchasers of the vehicle at the time of purchase and the vehicle tax amount will be transferred to the account of Excise Department in National Bank through dealers directly. He said that the registered vehicles will be running on roads smoothly through this system and unregistered vehicles will be discouraged. The dealers' vehicles registration system will first be launched in Lahore and later its scope will be extended to other 35 districts. Under this system, theft of vehicles and other problems will be resolved. Secretary Excise & Taxation further stated the dealers obtaining license under this system will be given training of Dealers Vehicles Registration System Software and later this system will be started officially in Lahore. The registration of vehicles will be transferred on smart card next year. Ahmed Bilal said that the system was being introduced for the first time in South Asia which will not only help in eliminating corruption but the vehicles to be used in terrorism will also soon be identified. 

From http://www.brecorder.com 03/03/2016

 

 

 

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INDIA: Andhra Pradesh Becomes First State to Have an IOT Policy

 

Andhra Pradesh today became the first State in the country to have an IOT (Internet of things) policy of its own. A State Cabinet meeting, chaired by Chief Minister Chandrababu Naidu, on March 2, 2016 approved the IOT Policy 2016. With this, Andhra Pradesh has become the first and the only state in India as well as SAARC region to come up with an IOT policy. “A lot of hard work has been put in this regard, which has finally borne fruit today,” G S Phani Kishore, Special Secretary – IT, Electronics & Communications Department, told Elets New Network (ENN). It is just the beginning of a huge opportunity unfolding under the dynamic leadership of Chief Minister Naidu, he added.

From http://egov.eletsonline.com 03/02/2016

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PM Modi Orders for Expediting Digital India, Infra Schemes

 

Prime Minister Narendra Modi has told officials to quickly implement the ‘Housing for All’ scheme in order to provide broadband to all gram panchayats and facilitate eGovernance.The order was issued as he reviewed the progress of key infrastructure sectors in the country, including coal, housing and ports, oil and gas, renewable energy and power, as also the Digital India programme.According to an official statement, “The Prime Minister was informed that progress of electrification of all unelectrified villages is proceeding at a rapid pace. Out of the approximately 18,500 unelectrified villages, 6,000 have already been electrified.”Modi also took special interest in renewable energy, notably on the progress in distribution of LED bulbs across the country. Officials said that against the target of 175 GW of such energy capacity by 2022, 39.5 GW of installed capacity had already been achieved.

From http://egov.eletsonline.com 03/07/2016

 

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Govt Clears Rs.6,155cr Proposals for Electronics Manufacturing

  

In its bid to turn the country into an electronics manufacturing hub, the government has cleared proposals worth about Rs.6,155 crore. The Department of Electronics and Information Technology (DeitY) approved the proposals under the Modified Special Incentive Package Scheme (M-SIPS). The primary aim of the scheme is to provide financial incentives to companies for setting up electronics manufacturing units. As of now, the government has given approval to 28 electronics manufacturing clusters (EMCs) and common facility centres (CFCs) across the country. According to a report by Deloitte Touche Tohmatsu released last year, the demand for electronics hardware in India is projected to grow $400 billion by 2020. However, by that time, the domestic production is estimated to rise to only $104 billion, while the rest has to be met through imports. However, through various means, the Government is looking at reducing the dependence on electronic imports by promoting domestic manufacturing.

 

The idea is to push more companies set up base in India to manufacture LED televisions, set-top boxes, automotive electronics, telecom equipment, RFID tags and labels among other things, a Ministry of Communications and Information Technology official said. “Most of the equipment till now are not made in India but only assembled. We hope that this would give a much needed push to the sector,” he added. Even as the government has been pushing electronics hardware manufacturing in India through measures like 100 per cent FDI under automatic route, no requirement for industrial licence, payment of technical know-how fee and royalty for technology transfer under automatic route, the impact of such steps has not been much visible measures until now. Lack of dependable power, high cost of finance, poor logistics and infrastructure, weak components manufacturing base are some of the factors holding back the growth of electronics in the country. Under the M-SIPS programme DeitY received proposals from 14 states, including Goa, Gujarat, Haryana, Kerala, Madhya Pradesh, Telangana and Uttar Pradesh. The states, which have been given final clearance, are Madhya Pradesh, Rajasthan, Jharkhand, West Bengal, Karnataka and Maharashtra. The proposals received include manufacturing of RFID inlays and tags, automotive electronics, telecom equipment, instrument clusters, optical fibre cable, LED televisions, wifi dongles among other things.

From http://egov.eletsonline.com 03/27/2016

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e-Pragati: An Initiative of Orissa (India) Government to Connect Anganwadis in the Cyberworld

 

Soon Anganwadis of Orissa (India) would find space in the cyberworld. Anganwadis provides all facilities for children below the age of five. Now, people can access the details of an anganwadi worker and the children under her care through a click of the mouse. The project, e-Pragati, will connect all state's anganwadis on the net and supplement the e-Shishu venture which connects around 103-lakh children in 80,000 schools in 30 districts of the state The e-Shishu project provides all information about children within the age group of 9-14 years. e-Pragati will also contain details of children, who are in care under anganwadi workers. It will also allows registration of pregnant women by the health department and would give information on birth of children. State's IT SMEs sector has generated the e-Pragati project. In first phase of the project, it will focus on collection of data on Anganwadi workers and helpers, codify Anganwadi centres and generate an anganwadi management iInformation system (AMIS) Code. While in the second phase of the project, an e-Pragati website would be created, where data on children in the age group of 0-5 years will be uploaded.

From http://egov.eletsonline.com 04/24/2017

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IT Department Launches New Facility to Link PAN with Aadhaar 

 

The Income Tax (IT) Department has made it easy for taxpayers to link their PAN with Aadhaar. Responding to grievances of taxpayers regarding difficulties in linking PAN with Aadhaar as their names did not match in both systems (e.g., names with initials in one and expanded initials in another), the IT Department has come out with a simple solution now. Taxpayers can go to http://www.incometaxindiaefiling.gov.in and click on the link on the Left Pane, Link Aadhaar, provide PAN, Aadhaar number and ENTER NAME EXACTLY AS GIVEN IN AADHAAR CARD (avoid spelling mistakes) and Submit. After verification from UIDAI, the linking will be confirmed, an official statement said. In case of any minor mismatch in Aadhaar name provided by taxpayer when compared to the actual data in Aadhaar, a One Time Password (Aadhaar OTP) will be sent to the mobile registered with Aadhaar.  Taxpayers should ensure that the date of birth and gender in PAN and Aadhaar are exactly same. In a rare case where Aadhaar name is completely different from name in PAN, then the linking will fail and taxpayer will be prompted to change the name in either Aadhaar or in PAN database. There is no need to login or be registered on E-filing website. This facility can be used by anyone to link their Aadhaar with PAN. This facility is also available after login on the e-filing website under Profile settings and choose Aadhaar linking. The details as per PAN will be pre-populated. Enter Aadhaar number and ENTER NAME EXACTLY AS GIVEN IN AADHAAR CARD (avoid spelling mistakes) and Submit. Taxpayers are requested to use the simplified process to complete the linking of Aadhaar with PAN immediately. This will be useful for E-Verification of Income Tax returns using OTP sent to their mobile registered with Aadhaar.

From http://egov.eletsonline.com/ 05/18/2017

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AZERBAIJAN: Minister Talks Priority of Tax System for 2017

 

The improvement of human resources will be a priority of the Azerbaijani tax system in 2017, Azerbaijani Minister of Taxes Fazil Mammadov said in the article published on the website of the Intra-European Organization of Tax Administrations (IOTA). “Currently, introduction of a knowledge management in various areas of tax administration by using the latest achievements of information and communication technologies is essential in terms of effectiveness of the tax system in any country” the minister said. “Knowledge management generates new opportunities for assessing and managing the risks threatening the taxpayers and tax authorities.” “As a result of introduction of innovations and IT based knowledge management, intellectual and technological capital of agency goes up,” he added. “Therefore, compliance with tax obligations becomes more affordable.”  Mammadov added that with the goal of HR capital investment and further capacity building, Twining project on "Support to Ministry of Taxes of the Republic of Azerbaijan in the field of investing in HR capital” in the framework of Neighbourhood Policy of the European Union has been successfully fulfilled.  “With our Spanish and French colleagues, we have organized forward-looking manager groups who play an important role in realization of the new tax policy,” he added. He added that certification programs further improve qualification of tax officers, with programs consisting of training sessions and tests for obtaining certificates that serve as an incentive for continuous improvement of tax officials’ skills and knowledge. “Additionally, I would like to touch upon our relations with IOTA,” the minister added. “At the moment, we learn the best practices of member countries’ tax administrations and their application for training purposes, as well as e-learning processes.” “Ministry of Taxes of Azerbaijan that has set a goal of studying the practice of developed countries and using the latest innovations in the field of e-learning, places enormous emphasis on existing productive and constructive cooperation with IOTA,” he said.

 From http://en.trend.az/ 02/28/2017

 

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UZBEKISTAN: Small Industrial Zone to Be Created in Yangiyer

 

President Shavkat Mirziyoyev signed the Resolution ‘On Small Industrial Zone in Yangiyer City in Sirdarya Region’ on 30 March to harness the city’s industrial potential, attract investment, boost competitiveness, optimise infrastructure use, and create new jobs. Under the resolution, Sirdarya’s khokimiyat, the State Cadastre Committee, and the State Architecture Committee are given one month to set out the zone’s location and borders. The zone’s land will be managed by Sirdarya’s khokimiyat, with the zone itself to operate for a renewable term of 30 years. The small industrial zone is set to: promote small businesses, ensure employment, and raise income in Sirdarya; realise tech projects in various areas; harness Sirdarya’s resource potential; and continue high-tech manufacturing localisation by expanding cooperation. Businesses operating on the small industrial zone will be exempt from the single tax and customs duties (except for application fees) for the import of necessary goods. The exemptions will be in force for three years, granted the businesses make investments totalling no less than 2000 minimum wages. If the annual revenue falls below the 1000-wage level, the exemptions will be annulled, and the business will have to repay the taxes for the respective year. If duty-exempt imports are resold within the first three years of arriving in the country, they will be subject to customs duties according to the law. Under the 20 January Cabinet Resolution ‘On Additional Measures for Socio-Economic Development and Further Improvement of Population Welfare in Sirdarya Region’, commercial banks and business unions have been tasked with organising 207 projects with a total worth of $40m.

 From http://news.uzreport.uz/ 04/04/2017

 

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Uzbekistan Launches Licence System

 

Tashkent held a press conference following the launch of ‘Licence’, an interactive licencing tool, developed as part of the five-area Action Strategy 2017-2021. Licence is an information system helping state bodies grant licences to businesses. It will ensure transparency of licencing activities and open access to licence rosters. The Licence system will give citizens general information about licencing. The system will allow businesses to send an online application and get e-licences from 1 January 2018.  Launched in December 2016, the electronic licencing portal is now in beta. Public officials have already filed around 600 licence applications. Half of them have already been reviewed and put on the roster, containing over 41,000 licences. The portal offers a guide on how licence applications in over 40 areas are to be submitted. The areas include transport, customs, banking, architecture, construction, culture, publication, advertisement, trade, medicine, and others.

 From http://news.uzreport.uz/ 04/06/2017

 

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National Stage of Technovation Uzbekistan Ends

Inha University held Startup Mix #30, in the framework of which 21 teams of Technovation program in Uzbekistan presented their projects to the jury. The theme of mobile apps prepared during 12 weeks was about the sustainable development of the United Nations. The purpose of the presentations is to perform, show the work of the teams, to receive comments and recommendations from experts.  The next day after the project presentations, the Palace of Youth Creativity hosted the final event of the program, which was attended by participants, their parents, mentors, media and special guests: Tanzila Narbayeva – Deputy Prime Minister, Chairperson of Women's Committee of Uzbekistan, Sarvar Babakhodjaev – rector of Inha University in Tashkent, Rustam Zakirov – head of Department of improvement of administrative procedures at "E-government" under the Ministry for development of information technologies and communications, Pamela Spratlen –U.S. Ambassador and Carmela Shamir – Israeli Ambassador. In the final event, the sponsors of Technovation Uzbekistan determined 8 special team nominations: Project EClean, which connects residents and companies involved in garbage collection, presented by team ECOLIFE won in the nomination “Best innovation project” of the Israeli Embassy.  UNIQUE UNION won the nomination from the US Embassy «Best social project», for app JoinME, which allows finding travel companions for journeys by taxi and roommates for shared rental housing.  Bright Minds with their HealthTech app won in the special category of the UNDP "open data". The app allows making an appointment to doctors online. There were dozens of other teams who won in different nominations.

 From http://news.uzreport.uz/ 05/11/2017

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Licensing Telecommunications to Be Eased

 

IT Ministry is developing a draft government resolution "On additional measures on improving licensing activities in the sphere of telecommunications" in order to create an enabling environment for entrepreneurs when licensing in the telecommunications sector. The resolution will allow to:  - reduce unnecessary barriers to registration of licenses, including in electronic form;  - simplify the licensing procedure;  - reduce the number of documents to be submitted by the applicant for obtaining a license for a specific activity, based on the specifics of the licensed activity.

 From http://news.uzreport.uz/ 05/13/2017

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AUSTRALIA: Government Has No Issue with Agencies Demanding Telco Data Outside Metadata Laws

 

The Attorney-General's Department does not consider agencies using their own statutes to demand data from telcos as a loophole.The Attorney-General's Department (AGD) sees no issue with the ability of government agencies to make demands on telco data outside of the scope of Australia's data retention laws.One of the so-called benefits of passing data retention laws -- which allow enforcement agencies to warrantlessly access customer call records, location information, IP addresses, billing information, and other data stored for two years by telecommunications carriers -- was the reduction in the number of bodies with access to telco data to 21.However on Wednesday, telco industry body the Communications Alliance said some agencies that were meant to have had their data access privileges revoked were skirting the restrictions and remain able to call upon telcos to produce data they are interested in.

 

According to the Communications Alliance, because the metadata laws force telcos to respond to any lawful information requests, some agencies have been able to cite powers contained in their own statutes to demand data."Such agencies include local councils (who request access to data to manage minor traffic offences, unlawful removal of trees, illegal rubbish dumping, and billposters), the RSPCA, the Environment Protection Authority, and state coroners, to name a few," it said."The use of these other powers to access communications data appears to circumvent protections in the Act and TIA Act."In response to questions on whether the AGD -- the part of government with oversight of the data retention scheme and its implementation -- would look to end this behaviour, it did not say it would.

 

"There have long been provisions in the Telecommunications Act 1997 allowing records, including telecommunications data, to be disclosed where required or authorised by law," a spokesperson for the department told ZDNet."These powers are distinct from the data retention regime set out under the Telecommunications (Interception and Access) Act 1979."Australia's data retention laws passed Parliament with the support of the Australian Labor Party, which former Shadow Communications Minister Jason Clare defended last year."The changes we forced the government to make mean tighter rules, and for the first time real oversight over the use and misuse of this data," Clare said."The original legislation that the Coalition introduced was seriously flawed and we made over 70 changes to it. One of the big changes we made was to limit the number of organisations that can now access metadata from 80 to about 20."

 

On Thursday, Shadow Attorney-General Mark Dreyfus told ZDNet that Labor would probe the government on the situation revealed by the Communications Alliance."Labor pressed for a reduction in the number of agencies that could seek access to retained data at the time legislation was passed," Dreyfus said."Labor will seek an explanation from the government as to whether some agencies that are not on the list of approved Enforcement Agencies are still accessing retained data."In January last year, AGD said it had not utilised provisions in the metadata legislation that allow it to grant an agency temporary access to telco data. When asked to confirm this stance on Thursday, the department said it had not "added any enforcement agencies under the Telecommunications (Interception and Access) Act 1979 since the data retention legislation was passed".

 

AGD is currently examining a prohibition on the use of telco metadata in civil court cases.From April 13, any data stored solely for compliance with the data retention laws will not be able to be used in a civil court case. Data that is used for other purposes by carriers will remain available for civil proceedings.Australia's dominant carrier, Telstra, said in a submission to the review there would be a number of practical compliance issues for telcos should the prohibition come into force."This will create uncertainty for staff in having to differentiate between what telecommunications data is retained for the purposes of s187AA of the TIA Act, and what data is retained for other business purposes," Telstra said."This may be the case particularly if [carriers] are put in a position where they have to determine at what point in their systems the data retained is in compliance with the TIA Act, or whether the data is retained solely for day-to-day business purposes. "This added logistical hurdle adds costs to the process of compliance. The differences in approach may also make it complicated for parties to litigation to know what data they will be permitted to have access to."Lining up to shoot down the idea of widening access to telco metadata were the Australian Privacy Foundation, Electronic Frontiers Australia, Victorian Commissioner for Privacy and Data Protection David Watts, and the Australian Communications Consumer Action Network.

From http://www.zdnet.com 03/09/2017

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SA Changes Laws to Simplify Electronic Docs Transfer by Courts

 

The South Australian Government is introducing new laws designed to make it easier for people working in the state’s justice system to send documents electronically.The laws were passed through state parliament this week and the government says they will help cut red tape within courts by ensuring a clear framework surrounding the electronic transfer of documents.The laws also relax the consent requirements for the electronic transmission of documents, making it easier for authorities to send documents electronically.Previously, authorities needed consent from the intended recipient to send material electronically.The changes to the Act relax those conditions, so that consent is implied if it can be ascertained that the recipient has Internet access and the ability to download and print a document, in certain criminal and related proceedings.The current Electronic Transactions Act 2000 already allows for the use of electronic communications as a preferred method of sending material.And, the new amendments to the Act clarify the circumstances under which electronic communications can be used, ensuring it’s clear that the Act applies to both civil and criminal matters.“These changes will help give greater scope for authorities to send documents electronically, by relaxing the consent requirements for some criminal and related proceedings,” says South Australian attorney-general John Rau.

From https://www.itwire.com 03/29/2017

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ACCC Acts OverClaims Apple Violated Consumer Laws

 

The Australian Competition and Consumer Commission has filed suit in the Federal Court again Apple, accusing the company of making "false, misleading, or deceptive representations about consumers’ rights" under Australian Consumer Law.In a statement, the ACCC said it had begun an investigation after reports of the appearance of an error on iPads and iPhones after application of an update. After this update, a message saying "Error 53" appeared on the devices.The consumer watchdog said its prove had shown that Apple refused to examine or service defective devices if these had previously been repaired by a third party, even in cases where the repair had no connection to the fault.It said that under Australian Consumer Law, there were guarantees about quality, suitability for purpose and other characteristics of goods and services, "and consumers are entitled to certain remedies at no cost where goods and services do not comply with the consumer guarantees".

 

The ACCC claims Apple told consumers whose devices had the "error 53" problem that they were not entitled to free service if their devices had previously been repaired by so-called "unauthorised repairers".However, it said, this did not invalidate the consumer’s right to a remedy for non-compliance with consumer guarantees.“Consumer guarantee rights under the Australian Consumer Law exist independently of any manufacturer’s warranty and are not extinguished simply because a consumer has goods repaired by a third party,“ ACCC chairman Rod Sims said.“Denying a consumer their consumer guarantee rights simply because they had chosen a third party repairer not only impacts those consumers but can dissuade other customers from making informed choices about their repair options including where they may be offered at lower cost than the manufacturer.”“As consumer goods become increasingly complex, businesses also need to remember that consumer rights extend to any software or software updates loaded onto those goods. Faults with software or software updates may entitle consumers to a free remedy under the Australian Consumer Law.”The ACCC is seeking pecuniary penalties, injunctions, declarations, compliance programme orders, corrective notices, and costs.

From https://www.itwire.com 04/06/2017

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Data Retention Laws Still 'Bad Law', Says IA

 

Australia’s new data retention laws nominally come into effect tomorrow — Good Friday — but Internet Australia still maintains the scheme is unlikely to fully achieve the federal government’s aims.The law was passed more than two years ago on the grounds of an urgent need to combat terrorism, but according to Internet Australia it has major weaknesses. IA has repeated a call for the government to bring forward a review of the scheme scheduled to take place in 2019.“The fact is, the government doesn’t actually know how many ISPs there are, much less how to find them all,” said IA executive chair Anne Hurley.“The Attorney-General’s Department received 210 applications for funding under the scheme and approved 180. However, it is widely believed there are more than 250 ISPs out there, possibly many more.”Last year the then chief executive of IA, Laurie Patton, questioned the scheme on cost and operational grounds.

 

"International experience has found that data retention is of limited, if any, value in the fight against terrorism. Many European countries are struggling with or winding back their data retention schemes in the light of concerns for personal privacy rights. Yet we will be spending hundreds of millions of dollars on this questionable law,” Patton said.Hurley said today that the ability of the security agencies to create a mass store of everyone’s metadata is a prerequisite for the scheme to work effectively.“If there are huge gaps in the data collection the value of the scheme will be severely diminished”, she said.According to IA, the long-term implications of the Data Retention Act also include the potential for a loss of competition in the supply of Internet services, with Hurley warning the compliance costs of the scheme will be felt hardest among smaller operators. "Our fear is that many of smaller ISPs who provide niche (services), especially in regional Australia, are with another technical and financial hurdle that threatens the very variability of their businesses. Our ISP members are very unhappy and with good reason.“We have a flawed scheme that will see consumers paying more for their Internet. If we must have a data retention scheme the Government should properly fund it and make sure it will actually work,” Hurley concluded.

From https://www.itwire.com 04/13/2017

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Labor Slams AFP, Silent on Backing for Metadata Laws

 

The Australian Labor Party has termed the illegal accessing of a journalist's metadata by the Australian Federal Police as "shocking" and questioned why it was disclosed on a Friday afternoon when the Commonwealth Ombudsman was informed two days earlier. AFP commissioner Andrew Colvin made the disclosure, confessing that some members of his force had illegally accessed a journalist's phone records in the course of an investigation into a leak. Labor shadow attorney-general Mark Dreyfus was reported by The Guardian to have said that while it was good that the AFP reported the breach, the fact that it happened was clearly unacceptable. Dreyfus made no mention of the fact that Labor had backed the passage of the metadata retention laws in 2015. But he said Attorney-General George Brandis and Justice Minister Michael Keenan should be also asked for an explanation about the incident, without the AFP alone having to take the blame.

 

AFP admitted today they misused metadata. Was inevitable because mandatory data retention invites mischief and mistakes. AW #auspol #politas — Andrew Wilkie MP (@WilkieMP) 28 April 2017 "Both ministers must explain – when were they notified of the breach, and what immediate action did they take? Is there a legitimate reason for the public announcement being made two days after the breach was reported to the ombudsman?" Dreyfus said. iTWire has contacted Dreyfus for any further comment. Asked for his reaction, independent MP Andrew Wilkie, the man who blew the whistle on the use of flawed intelligence to justify the invasion of Iraq in 2003, provided only a brief statement which he made on Twitter. His spokesman pointed iTWire to the tweet which read: "(The) AFP admitted today they misused metadata. (It) was inevitable because mandatory data retention invites mischief and mistakes." iTWire has also contacted Senator Nick Xenophon for comment. The metadata incident is the latest in a long line of screw-ups by the AFP.

From https://www.itwire.com 05/01/2017

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NSW to Lead Government Digital Services: Dominello

 

The key to NSW’s 21st century policy design and service delivery is through a focus on data as vital infrastructure, Victor Dominello, the state's Minister for Finance, Services and Property said today as he launched the government's Digital Strategy at CeBIT. He said while there may need to be a human face in many government and customer transactions — the customer experience — the back-end must be “digital by default” – a reform of digitising existing processes. A website would be home for all digital government initiatives, tools, and communication to drive the transformation of the NSW Public Sector. Dominello said that there were four enablers – technology, cyber security, legislation/regulation and delivery capability. A great customer focused experience would be to combine these and meaningfully use the data across the whole of government. Service NSW already provides over 300 customer services online of its 970 over-the counter services.

 

He referred to some of the more visible examples of digital transformation – Fuelcheck, E-Planning, and Digital Licences. These would be followed by the voluntary rollout of “smart meters” to replace the old, inefficient analogue system of reading meters, sending out bills and lots of paperwork, not to mention the red tape in installing an analogue meter. “We have to make it easy for thousands of licenced electricians to install these meters so we have introduced the MO Smart Meter Tool,” he said. He said a key next step was the development of the NSW Data Ecosystem that would provide government and citizens with the capability to unleash the full potential of our data. It would make it easier and faster for people to turn data into insight and impact. Part of that is NSW Trends, a comprehensive approach to dashboards and reporting that removes the information silos to deliver information in real-time to lift the accountability and performance of government.

 

“We have to make it effortless for government and citizens to engage with data and to easily draw insights e.g. Where are the fires? Where are the fire trucks? Where are the water supplies? Where are the hospitals, and what is the current queue for emergency departments? NSW Live will allow anyone to see exactly what is going on across NSW on a map in real time,” he said. “These tools are powered by the NSW dMarketplace – our “TripAdvisor for data” to make it much easier to discover and access the data you need. Data can be rated for quality, recommendations for other data you may find useful, an ability to pose questions to the data owner, tag your favourites” he added. Dominello concluded that data at our fingertips enabled NSW to keep a finger on the pulse of what was happening right now and to use these insights to support better regulation and focus our efforts on the areas of greatest need.

From https://www.itwire.com 05/23/2017

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NEW ZEALAND: Nicotine E-Cigarettes to Be Legalized

 

The sale of nicotine e-cigarettes and e-liquid will be made legal, in a process that will begin this year and is expected to come into force in late 2018.The Government will align the regulations around vaping with those for cigarettes, Associate Health Minister Nicky Wagner announced on Wednesday.Ms Wagner acknowledges that some retailers are already selling nicotine e-liquid, however no one has been charged for selling or buying the product. "Scientific evidence on the safety of e-cigarettes is still developing but there's a general consensus that vaping is much less harmful than smoking," Ms Wagner says.'Vaping' is inhaling and exhaling the vapour produced by an electronic cigarette or similar device.While the current legislation makes it legal to import e-cigarettes, it's illegal to sell them if they contain nicotine.Maori Party co-leader Marama Fox has previously called for vaping to be subsidised by the Government, to support smokers moving to a less harmful product.

 

Taxpayer-funded vaping is the Maori Party's latest anti-smoking pushTobacco company Philip Morris has welcomed the changes, saying it will help New Zealand to progress towards its 2025 smokefree goal. "It is clear that products that do not burn tobacco are significantly better than conventional cigarettes," general manager Jason Erickson says. "To achieve the Smokefree 2025 goal, adult smokers in New Zealand will need access to a broad range of smokefree alternatives, including nicotine-containing electronic cigarettes and heated tobacco products."COSMIC retail chain owner Mark Carswell is "very pleased" about the changes. "We are delighted for the New Zealand smokers who now have mainstream access to vaping as a way to quit cigarettes. We've been retailing e-cigarettes for five years now and it is great to have positive clarity around the legislation."New rules for all e-cigarettes, whether or not they contain nicotine, include:

 

Restricting sales to those 18 years and overProhibiting vaping in indoor workplaces and other areas where smoking isbanned under the Smoke-free Environments Act Restricting advertising to limit the attraction of e-cigarettes to non-smokers,especially children and young people."Public consultation showed a strong appetite for change so the Government is looking to introduce an amendment to the Smoke-free Environments Act this year. The changes will likely come into force later in 2018," Ms Wagner says.All vaping products will need to meet quality and safety standards, and the Ministry of Health will set up an advisory group to help set these standards.E-cigarette products will not be taxed as cigarettes are, because the Government wants to encourage smokers to switch to the less harmful alternative. "We'll have no excise on e-cigarettes or e-liquid. I think that's an important thing so that when a smoker goes into the dairy he or she will see cigarettes at a very high price, and e-cigarettes much cheaper."Under the new regulations e-cigarette products won't be required to have plain packaging, and can be advertised in stores and on the outside of stores. The Government maintains its goal for New Zealand to be smoke-free by 2025.

From http://www.newshub.co.nz 03/29/2017

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NZ LoT Alliance Launched

 

The government has heralded the launch of a new alliance to explore the potential economic and social benefits of the Internet of Things.The alliance is one of several new initiatives included in the new Building a Digital Nation report, a statement from communications minister Simon Bridges said.The report said: “MBIE is … supporting NZTech to form a New Zealand IoT Alliance. This Alliance will be a collaboration of industry and government working towards accelerating the adoption of IoT technologies for the economic and social benefit of New Zealand. The Alliance will utilise the research into IoT in the New Zealand market as its knowledge base to set focus and direction.”The report listed participants as being MBIE, NZTech, TUANZ and InternetNZ and said the aim was to “Accelerate the adoption of Internet of Things(IoT) technologies in New Zealand through market research and the establishment of an IoT Alliance.” It said also that “MBIE is partnering with NZTech to undertake a research report considering the opportunities for IoT within the New Zealand market. This research will provide a stocktake of current applications of IoT and will further explore how New Zealand can better utilise this technology in a secure way.”That initiative was announced by NZTech in March with TUANZ and InternetNZ as participants but was described only as “a national research project to better understand the potential benefits and risks of the Internet of Things (IoT) for the New Zealand economy,” not a formal alliance.As Computerworld pointed out at the time, the IT industry in Australia had already formed the IoT Alliance Australia (IoTAA) to shape the regulatory and collaborative framework to harness for Australian industry the huge opportunities generated by IoT.

 

Announcing the alliance, Bridges said that the IoT “is a transformative technology, one that promises to boost productivity across all major sectors of the economy, assist in monitoring our health, make transport and logistics more efficient, help reduce energy consumption and tackle environmental issues.”He said the government had a key role to play in ensuring that New Zealand could take advantage of what IoT had to offer. “Initial research by the alliance, which will provide an evidence base for future work, already suggests potential economic benefits to be in the hundreds of millions of dollars for the New Zealand economy through the deployment of IoT across a variety of sectors.”The Building a Digital Nation report “sets out how the Government is partnering with New Zealand’s digital sector, with other sectors of the economy and the wider digital community, to enable New Zealand to become a leading digital nation,” Bridges said.“This is the first time the full programme of activity has been pulled together in one place, serving as a focal point for ongoing engagement with the digital community and for shaping and driving New Zealand’s digital transformation.”

From https://www.computerworld.co.nz 03/31/2017

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Government Initiatives Needed to Boost Digital Inclusion

 

The Innovation Partnership, a body sponsored by Google, Chorus and InternetNZ, says New Zealand is falling short on ‘digital inclusion’ and it has called on Government to address the issue in collaboration with other organisations.Its conclusions come from a study Digital Inclusion in New Zealand: Assessing Government policy approaches and initiatives, authored by Catherine Soper, a policy analyst working for the Department of Prime Minister and Cabinet. The study reviews a range of digital inclusion strategies in the United Kingdom, Finland, Singapore and Australia and identifies lessons for New Zealand. It found that governments in these other nations had given broader policy focus to improving digital skills and inclusion.The study defines digital inclusion as “using technology to create social and economic involvement, overcoming challenges such as access, skills, motivation, confidence and trust.” According to Soper “Much of New Zealand’s focus until now has been on improving access. Now it’s time to step up and ensure all citizens have the skills, motivation, confidence and trust to live and work in a digital world. New Zealand can learn by the examples of others.”Her report calls for targeted policy and initiatives from government, industry, NGOs and educators to “help lift New Zealanders’ digital skills.”

 

It says New Zealand needs better and more accessible data on who is excluded, and an improved understanding of what digital skills are needed to improve digital fluency.It calls on the Government to “lead the development of good data that defines digital exclusion, provides clear indicators and measures, enables the development of targeted initiatives, and ensures we can monitor change.” The partnership says such initiatives are needed if New Zealand is to remain competitive in an increasingly global economy. The report cites research that, it says, shows GDP could be lifted by $34 billion and the average household save $1,000 a year if businesses and households had the skills and confidence to make better use of online services.“Despite a number of strategies and reports since 2001, and progress being made, some people are still excluded,” the partnership says. “For example, research shows that young, well-educated people in urban areas tend to use the Internet more, and that people in low socio-economic and rural areas are more likely to be digitally excluded.”

From https://www.computerworld.co.nz 04/27/2017

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The Next Chapter in Internet Governance

 

The inclusion of “civil society”—an umbrella group of activists, advocates, not-for-profit organizations, and even the academia—in Internet governance ranks among the most significant achievements of this decade in international relations. For a while, it appeared the “global, multistakeholder community” that drove normative processes like the 2014 NetMundial conference in Brazil, would stitch together rules for managing the global commons of cyberspace.That assumption today stands on shaky ground. If multistakeholder models of Internet governance were itself a product of globalization, its future appears uncertain in this current climate of “de-globalization” and localism.So, if states and strongmen have reclaimed political authority over national governance, why would they allow digital economies to function outside their remit? What’s more, these popular political leaders have discredited the private sector, which was expected to underwrite the global expansion of digital networks.

 

Today, companies have neither the appetite nor the legitimacy to incubate such governing platforms. Instruments of globalization like the Trans-Pacific Partnership were supported by big technology corporations, but as the TPP’s demise shows, the mood across much of the world appears to favour protectionism over expanded trade. If the private sector recedes, multistakeholderism loses its most powerful advocate.The inclusion of “non-state” actors in global governance itself emerged from a political context, which no longer exists. A world bruised by the global financial crisis mistrusted governments, and created a network of institutions that would not be managed by states alone.The formation of the G20 (and its sister groupings for businesses and civil society like B20 and C20), short-lived government-bank partnerships, and the renewed focus on cross-border trade all but ensured that the private sector and non-governmental organizations were seated at the high table of international politics.

 

Digital spaces benefited immensely from this geoeconomic moment. Whether to widen their consumer base, sustain their fledgling online presence, or ensure connectivity, businesses and governments realized they needed the Internet. Digital networks, therefore, became the conduit for globalization.Ironically, digital spaces also sowed the seeds of the current anti-globalization mood. By shrinking geographies, social media platforms brought divergent, often conflicting voices in proximity to each other. Such online polarization spilled over into the real world, pitting communities in a zero-sum game.Majoritarian movements unleashed across the world threw up political strongmen, who in turn renewed the mandate of a strong nation-state. Governments today are more powerful than ever, enforcing protectionist policies, limiting migrants, micromanaging currency supplies, and engaging in widespread surveillance.

 

This moment in international politics should offer pause to the multistakeholder community, which finds itself in danger of being sidelined by governments—perhaps for good reason. “Multistakeholderism 1.0” reflects a sharp bias towards transnational corporations, and powerful, omnipresent civil society actors, while constituents from the global South have had their voices hijacked.As the plethora of cyber policy conversations at the 2017 Munich Security Conference demonstrated, matters of the Internet are essentially a dialogue between white males shouting across the Atlantic. Meanwhile, the biggest technology giants have woefully underinvested in local talent, resources and needs.This model is synonymous with the absence of government from governance, and relied mostly on the benevolence of markets. This is unsustainable, and will prompt state agencies to step into the governance vacuum created by continuing market failures.

 

What is the solution to this crisis of conscience and confidence for the multistakeholder community? First, the role of the state should be reviewed in multistakeholder processes. State-led institutions still hold political appeal, especially in democracies, and Internet governance must work with this real and popular mandate of governments.The state in developing countries continues to guarantee the security of digital infrastructure and networks as a public good, a role that must be acknowledged in multistakeholder platforms. Second, domestic multistakeholder conversations on Internet governance need to be strengthened to ensure marginalized communities that do not have the wherewithal to participate in global dialogue are uniquely represented.Finally, the thrust of multistakeholder Internet governance itself requires reformation. So far, such processes have sought to promote the openness and freedom of digital spaces and conversations, a laudable goal in which civil society plays an important role. But little energy has been spent on ensuring affordable digital access, and in conceptualizing how the next billion will engage with digital platforms.

 

Will first-generation Internet users in the Asia-Pacific and Africa rely entirely on mobile devices, triggering new conversations on platform security? Are digital policies equipped to handle the proliferation of local language content across devices? Are emerging Internet of Things ecosystems interoperable? Will new Internet users be discouraged from digital spaces by subversive activity online? Will insurance hurdles and cyber-risk ratings retard the growth of digital economies in some regions? These are complex questions that should be confronted by “Multistakeholderism 2.0”.Multistakeholderism 2.0 requires a democratization of the process of Internet governance and pluralism in uncovering the universality of the so-called “core values” that influence policy conversations. Recent political developments in the US and Europe suggest the sanguine belief of the existence of a “global civil society”—rallying around common values or ethics—will be tested in the days to come. Therefore, the success of Multistakeholderism 2.0 will be contingent on bringing local communities, businesses and leadership to the forefront of Net politics. As commentators like Latha Reddy argue, countries like India will not only have the obligation to speak for the second largest constituency of Internet users but also the largest population of unconnected citizens. To serve them, multistakeholderism, cradled by global ideals, must now be nurtured by local realities.Samir Saran is vice-president at the Observer Research Foundation.

From http://www.livemint.com/ 03/08/2017

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Internet of People Blockchain Project Fermat Adopts Distributed Governance

 

Fermat, a decentralized and blockchain-enabled open source project developing the Internet of People (IoP), has announced a new release of its distributed governance system featuring an embedded voting system inspired by that of privacy-focused cryptocurrency Dash, but featuring community-cancelable contracts.“Fermat’s graphchain technology enables both a global mapping of everybody with verified proof of how they are related, and also people to people and company to people interactions without going through intermediaries. In order to achieve this as a decentralized open source project we need a sound distributed governance system, one which includes Contribution Contracts,” said Luis Molina, Founder of Fermat.Fermat’s contribution contracts enable any individual or entity interested in offering their services, whether that is software development, marketing or business development support, to submit a proposal to the community of token holders.Each token holder is then able to vote yes or no on each contractor submission, ultimately accepting or declining proposals. Contracts that pay out over time can also be terminated by the network after being accepted. The developers say this feature incentives proposal owners to effectively communicate and continuously prove value publicly.“At the beginning, only token holders may vote. In the future, it is our aim that the system will evolve to include reputation of the participants and will consider their voting history and project outcomes,” added Molina.

From https://www.financemagnates.com/ 04/19/2017

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Get Ready for Net Neutrality's Ugly Return

 

Once more into the net neutrality breach, friends.In the waning days of the Obama administration, an increasingly activist Federal Communications Commission plunged head-first into regulatory waters that had long been the exclusive domain of non-governmental engineering groups.The FCC passed or considered rules prescribing specific network management, data collection and use, interconnection and intellectual property procedures, setting retail service rates, preempting state regulation of municipal networks, and even whether mobile providers could continue to offer free data services.But the most controversial intervention into the Internet’s engineering remains the notorious 2015 Open Internet order, which transformed consumer broadband service from a collection of private networks into a public utility, regulated by the FCC and state utility commissions.The agency claimed that utility “reclassification” was necessary to enact “prophylactic” net neutrality rules that would ensure network operators didn’t slow or speed up Internet traffic for anti-competitive reasons.It was a far cry from the days when a far-sighted majority of a Bill Clinton-era Congress declared in 1996 that the policy of the U.S. was to leave the Internet “unfettered by Federal or State regulation.”

 

The courts, Congress, and now the Commission itself have since restored much of the balance in the Internet ecosystem, undoing many of the most dangerous experiments before they had time to do much damage.Now, it seems, FCC Chairman AjitPai is ready to begin clean-up of the public utility tangle.Though no proposal has yet been made public, Pai is reported to have held numerous meetings in recent weeks describing his plans to reset the utility decision.The meetings included industry stakeholders such as the Internet Association, which represents leading content and service companies.Many of the Association’s member companies here in Silicon Valley have been ambiguous, to say the least, about utility treatment for broadband.  Google, Netflix, and others who at one time supported reclassification have since changed their minds, recognizing the risk, as Google’s former CEO Eric Schmidt said at the time, of the FCC “starting to regulate an awful lot of things on the Internet.”That concern was shared by the Internet Society, the Consumer Technology Association, and other non-partisan engineering groups.

 

Netflix in particular, recognizing belatedly that public utility regulations for broadband could someday extend to its own non-neutral conduct, reconsidered its advocacy soon after the 2015 Order was passed.   It has repeatedly told investors in recent months that it no longer thinks FCC rules are even necessary.That admission may surprise you.  It may also surprise you to learn that broadband providers, who have also been meeting with Pai, are by no means opposed to the Open Internet principles (as the FCC refers to net neutrality) or the Commission’s attempts to enforce them.AT&T and others, for example, praised the FCC’s 2010 version of the rules, which only Verizon challenged in court and then only on jurisdictional grounds.  Verizon, whose business has changed dramatically in the interim, now supports the most recent version.  Most leading broadband providers are bound to some version of the rules in any case, as conditions for approval of recent mergers.

 

The Public Utility Proxy

As these facts suggest, the net neutrality story is by no means the simplistic Internet freedom narrative that characterizes most of the public discussion and press coverage—inflammatory rhetoric guaranteed to reach new heights once Pai’s proposal is published.That’s because much of the D.C.-based advocacy promoting net neutrality has nothing to do with the network management principle vaguely defined in 2003 by a legal academic, which argued that traffic traveling on the public Internet was not and should not be sped up or slowed down for anti-competitive reasons—a principle no one disagrees with, regardless of how they think it ought to be enforced.The actual (and only-sometimes admitted) goal of the most vocal inside-the beltway activists and their chief funders in the decade-long net neutrality “debate” has instead been to turn broadband into a government or quasi-governmental service.(The Ford Foundation did not respond to several requests for comment.)

 

Open Internet rules and “net neutrality” have simply been their populist shorthand—one easily digested by Internet users and the media.But recognizing the unpopularity of calls to nationalize wired and mobile broadband infrastructure, especially given the sorry state of our existing utilities, pro-utility forces fixed on net neutrality as their slogan, hoping consumers and reporters don’t look too closely to see what’s really behind the curtain.Indeed, as ISPs and others in the Internet ecosystem continue to work more closely together to resolve real network management issues, the politics of net neutrality have mutated far from their roots.“Net neutrality” has become a meaningless term, a proxy for whatever gets the most visceral response from consumers at any given moment.  The term is now used interchangeably to mean everything from free speech to democracy itself.The clearer it becomes that there is already broad consensus on the original meaning and importance of neutrality, it seems, the more desperately pro-utility activists swerve to keep the flight alive, even if it means throwing the interests of actual Internet users under the bus.

 

As part of the Internet fear-mongering that began soon after Donald Trump’s election, for example, Pai was accused, even before being appointed, of wanting to “kill,” “destroy,” “dismantle,” or “abolish” not just the reclassification order but the Internet itself.  Just talking about alternative enforcement mechanisms brings predictably dire warning of the “end of the Internet as we know it.”The crucial distinction, intentionally buried in these sound bites, is that utility treatment for the Internet and net neutrality are two very separate things.One can support a prophylactic ban on anti-competitive and other behaviors that actually harm consumers, in other words, but also believe that nationalizing a still-emerging and rapidly changing technology infrastructure into just another decaying water, electrical or transit system is a cure far worse than the disease.That not-so-subtle difference isn’t likely to get much attention in the next few months.  Instead, with their 2015 victory perhaps soon to be undone, utility advocates are ramping up for a full-on Internet tantrum.  Pai’s proposal, which isn’t even finished, is already being condemned by those who now at least acknowledge that their true agenda was at best only peripherally about network traffic management.

 

Rather, as one legal clinician admitted earlier this week, the new net neutrality fight is actually “about whether or not internet access is a utility rather than a luxury.”  (Implying these were the only two possibilities.)  “If it’s a utility, it needs to be subject to rules, laid out in advance, about availability and quality.”Regardless, she predicted, whatever Pai does will be a “catastrophe.”Likewise, another self-described utility activist and former advisor to the previous FCC Chairman now insists that reclassification was essential not to provide a legal foundation for net neutrality rules after all, but as the only protection consumers have against “fraudulent billing, price gouging, and other harmful ISP practices.”(She doesn’t mention that the Federal Trade Commission had full power to protect against such practices—and did so, until the FCC’s own action in reclassifying stripped its sister agency of authority.)What also goes unmentioned in the current round of flame-throwing is that an imminent return to net neutrality hostilities was entirely avoidable.

 

Before the 2015 order, both Democratic and Republican FCC Chairmen had rejected the idea of reclassification, as did a bi-partisan majority of Congress.   Tom Wheeler, President Obama’s final FCC Chairman, resisted it until the end.  Reclassification had always been considered the “nuclear option” for the FCC—one with potentially fatal economic if not legal defects.In fact, after a second defeat in the courts for the agency’s efforts to overcome Congressional limits on their authority over broadband networks, Wheeler declared that the D.C. Circuit Court of Appeals had at last provided a legal “roadmap” to get the rules enacted without the need for reclassification—a life preserver he quickly grabbed and set out to utilize.An actual solution to the net neutrality problem, however, presented utility activists with their worst-case scenario.,Recognizing that the FCC was poised to pass sustainable net neutrality rules without reference to utility treatment, the activists staged what they themselves described as a “coup,” working with friendly if naïve officials in the White House to craft an alternative proposal, released much to Wheeler’s surprise as “President Obama’s Plan” for the Internet.

 

The Obama Plan dispensed with any pretense, insisting that in addition to net neutrality rules, broadband Internet service should also be transformed into public utilities.The White House provided no evidence, however, of the kind of devastating market failures that have historically been seen a prerequisite to nationalizing private infrastructure.No matter.  Blindsided, Wheeler deep-sixed a nearly-complete order that had been carefully drafted to comply with the court’s “roadmap,” and started over.  In early 2015, with a bare majority of the Commission’s support, a patchwork alternative was approved that subjected broadband services, as the White House demanded, to the yellowed volumes of federal law originally drafted to control the long-gone Bell telephone monopoly.Snatching victory from the jaws of defeat, the decade-long campaign to conflate net neutrality rules with public utility authority culminated in the decision to reclassify first, and then use the vast new powers the agency had given itself to re-enact net neutrality rules, more-or-less an afterthought.

 

Nearly all of the lengthy order’s contents dealt with getting around dozens of legal land mines standing in the way of reclassification and of force-fitting the Internet into the square peg of 1930’s telephone law.  In the end, only a few pages were spent on the net neutrality rules themselves.Fears about the long-term consequences of utility regulation, supported by over a century of research in the economics of public utilities, were shouted down.  The agency’s own chief economist at the time referred to the 2015 order as an “economics-free zone”--a nasty surprise for investors who had spent over $1.5 trillion to build new network infrastructure while public roads, bridges, water, power and transit utilities increasingly collapse, fail, or explode, respectively.Whether reclassification really was the agency’s only option, or whether the cost of utility regulation was even remotely offset by the benefits of FCC enforcement of anti-competition law, was analysis entirely absent from the 400-page decision.

 

What’s Next?

As Pai now takes on the difficult task of unraveling the public utility order, it’s unclear how he intends to continue his longstanding support for the Open Internet principles themselves.The optimal solution remains Congressional action, such as a bill first proposed in 2014 by Republican leadership, which would have made strong net neutrality rules a matter of federal law.But Democrats, anticipating they would retain the White House and control of an activist FCC in the 2016 election, saw no reason to negotiate a more permanent solution.  That position doesn’t seem to have changed, though now for very different reasons.In the interim, the next-best solution may be to return enforcement of potentially anti-competitive practices to the Federal Trade Commission, which was cut out of the picture by the FCC as part of its reclassification order.  The FTC, the expert agency for dealing with anti-competitive behavior, has long served as cop on the beat for broadband providers as well as other Internet companies, and could return to doing so as soon as the reclassification mess is cleaned up.

 

Whatever happens next, it won’t be pretty.  Or necessary.  A confusing new war over Internet governance, more costly and uglier than all the previous fights, wouldn’t be happening at all if Wheeler had been left alone to follow the roadmap provided by the courts.That would have allowed the FCC and FTC to share authority over broadband.  If would have given consumers more protections than they have in nearly any other industry.But as will become abundantly clear in the next few months, protecting Internet users was never the objective of pro-utility activists, who continue to poison the net neutrality well long after making it politically toxic.So contrary to what you will soon be hearing, the Internet apocalypse is still not upon us, nor will it be.  As the latest net neutrality slogans become ever more incendiary, ask yourself what the real objective is of those calling you to the barricades.And consider whether you’re really being cast as a freedom fighter, and not simply cannon fodder.

From https://www.forbes.com/ 04/21/2017

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AFRICA: Tunisian Telecom Authority Adopts Transparency Measures

 

Following a consultation published in February, the Tunisian telecoms authority INT has published a new ruling (Decision coll/Reg/2017/10) strengthening transparency in the way network operators and service providers communicate and advertise their offers.The ruling details the minimum set of information to be made available to consumers for both telecoms and added value services, including the obligation to inform users of any change made to their service.It also specifies how the information concerning the offers needs to be displayed via TV, press and outdoors marketing activity, in order to ensure readability for all the relevant terms and conditions.

From https://www.telecompaper.com/ 04/22/2017

 

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EUROPE: E-democracy - Opportunities and Risks

 

Eight out of 10 Europeans used internet at least once a week last year, according to Eurostat. But although the internet has become a part of everyday life, it is still not being fully used to boost democracy. On 16 March MEPs adopted a report stressing that new information technologies offer great opportunities to involve people more in the democratic process. The report by Spanish S&D member Ramón JáureguiAtondo's was approved with 459 votes for, 53 against and 47 abstentions.

 

Different approaches across Europe

European countries have so far had very different approaches to the opportunities offered by e-democracy, depending on how concerned they are about the risk of hacking.The Dutch government, referring to the possibility of hacking, announced that all casted votes will be counted manually for the general elections taking place last Wednesday. Until 2007, voting machines where used in Netherlands at the polling stations but it was then proved that these machines could be easily manipulated and since then e-voting is banned in the country.France has allowed e-voting in legislative elections for its citizens abroad since 2012 but dropped the possibility this year, citing cybersecurity fears. France's legislative elections take place in June.In Estonia legally binding remote e-voting for local, national and EU elections has been carried out eight times since 2005. So far, no hacking has been reported.

 

Parliament report

MEPs adopted a report on e-democracy, written by Spanish S&D member Ramón JáureguiAtondo. Referring to Estonia’s example, the report says that for a successful implementation of e-voting in other countries, it will be necessary to assess whether the participation of the whole population can be guaranteed. The report also states that high-speed internet connections and secure electronic identity infrastructure are vital to make e-voting a success.

 

The report also defines some key terms:

E-democracy refers to the use of information and communications technology (ICT) to create channels for public consultation and participation, for example for elections, consultations or referendums.E-governance refers to the use of ICT to establish communication channels that enable the inclusion of the various stakeholders with something to say about the policy-making process. This could be for example a consultation on whether a specific speed limit should be kept.E-government refers to the use of ICT in the public sector, particularly to provide people with information and services electronically. This could be for example to enable to pay their speeding ticket online.

 

EU examples

Introduced by the Lisbon Treaty, the European Citizen's initiative was launched in 2012. It enabled people for the first time to ask for EU legislation on specific issues provided they gather one million signatures in support. Three have now reached that threshold.In the EU, people also have the right o submit petitions to the European Parliament. The complaint has to be linked to the EU's functioning and will then be dealt with by the Parliament’s petitions committee. Submitting and following petitions is possible via a special web portal.

From http://www.europarl.europa.eu/ 03/28/2017

 

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E-Democracy: Could It Bridge the Gap Between the EU Institutions and the Citizens?

 

In an increasingly digitalized world, democracy has to adapt to a new environment. In order to bridge the gap between citizens and governments, and to promote the citizens’ participation in the democratic process, EU member States have started exploring e-democracy tools to recover citizen trust. The European Parliament has focused on this field at the request of the Committee on Constitutional Affairs (AFCO) Committee in order to find the best practices and e-democracy tools that could be implemented at the EU level. Elisa Lironi, the Digital Democracy Manager at European Citizen Action Service (ECAS) answered our questions. ECAS’ missions are to empower citizens to exercise their rights, and to promote open and inclusive decision-making through the provision of high-quality advice, research and advocacy, as well as capacity building for civil society organisations. As the author of the study « Potential and challenges of e-participation in the European Union » she gave us her expert opinion on e-democracy. Why do some countries across Europe have different approaches regarding e-democracy?

 

Governments start implementing e-democracy mechanisms for different reasons and each case should be analyzed. For example, in 2010 Iceland was recovering from a heavy financial crisis and as a result of deep crises in the legitimacy of its political and economic establishment, Iceland’s Parliament and Prime Minister (of the time) proposed a crowdsourcing experience to rewrite the Icelandic Constitution. So e-democracy was implemented as a way to regain trust of citizens in the Icelandic government. Finland instead, is a very technologically advanced country, where hi-speed Internet access is a legal right so following this background, the government adopted the New Citizens Initiative Act and today there is an e-participation platform for this. Do you think that cyberattacks are an obstacle for the evolution of e-democracy in some member States? Yes sure because there are still many people who do not trust online services, tools because they are afraid, for example, that their data can be stolen or information can be held against them. Cyberattacks reinforce this sentiment and slows down the process of widespread e-participation.

 

What are the measures already in place about e-democracy at the EU level? On the institutional level, the European Citizens’ Initiative (ECI) has a strong online component, so it can be considered an e-democracy tool at the EU level. Online EU public consultations are also part of these measures taken, but the questions are quite specific so there is mainly participation from experts in the field of the consultation and less from citizens. As additional e-democracy measures at the EU level, we can include e-participation projects co-funded by the Commission and implemented by organizations (like ECAS), but these projects are usually short-term and rarely sustainable after the end of the project. Some MEPs have also worked on their own initiatives by creating their own platforms to reach out to their constituents. Do you think that the first concrete measures in this field must be taken at the national level or at the European level?

 

I think both. There are already a lot of e-democracy mechanisms being applied at local and national level and the EU level can definitely learn from these experiences. But the EU is also different so it should start experimenting with e-participation tools on its own to assess the potential and challenges of these tools. Would the national measures be supported by the European Union or would their implementation depend on the Member States will? I think national measures depend mostly on Member States’ will, although this does not exclude the fact that the EU could support them or be a role model by applying e-democracy mechanisms on its own. Do you think that e-democracy would facilitate public consultations for citizens? Would it bridge the gap between the EU institutions and the people? Do you think that consultations would be binding?

 

Online public consultations are already a part of e-democracy. What should be the focus is how inclusive and representative these consultations are. A consultation is a way to consult and they don’t have to be binding but it is important to give feedback, to explain very clearly to participants how their contributions will be taken into consideration and what sort of impact will the consultation have on policy-making. It is extremely important to meet the expectations of the participants. Do you think it will allow a revival of the citizens’ interests in European policies? In your opinion, can we translate the ideal of e-democracy into useful tools for the EU? You will always have people who are not interested or disengaged, but the point is to give the right tools to those who do want to participate. I think there is a strong potential for ICT (information and communications technologies) to contribute to a better democracy because e-participation tools could make democracy more efficient and widespread (you would just need the Internet and you could contribute to policy-making). Of course, online tools are always complementary to offline tools and shouldn’t replace them.

 

The EU should embrace these new online mechanisms to reach out to citizens and allow them to have a say in decision-making processes. Traditional politics, based on elections, is not enough for many people anymore. Many people (i.e. young people) are using technology to voice their opinions on specific issues they care about and prefer having more direct contact with their policy-makers. The EU should do two things: first, exploit technology better in order to understand what citizens are voicing online and see how this can contribute to better EU policy-making and second, experiment much more with online e-participation platforms to allow citizens to have a say and impact on policy-making.

From https://eulogos.blogactiv.eu/ 05/07/2017

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Katrin Nyman Metcalf on Legal Aspects of Egoverance in Estonia

 

Dr. Katrin Nyman Metcalf is working as a legal expert on e-governance for the Estonian e-Governance Academy as well as teaching Legal Aspects of e-Governance at Tallinn University of Technology. She has worked in countries across the globe in this field, which makes her the right person to explain the legal side of e-governance. What can you tell me about the legal situation for e-governance? It must be very complicated, no? Yes and no. There is no need for a lot of special legislation on e-governance – in fact, it is not advisable to have such legislation, as this risks creating a parallel governance system while ideally e-governance should be a way to improve governance, not duplicate things. For example, many people expect Estonia to have a lot of e-governance legislation as we are so advanced in this area, but there are very few legal acts that are specific for the “e” aspect of our governance. What is essential from the legislative viewpoint related to e-governance is to go through and analyse all legislation to see if there are any obstacles to transitioning to use of electronic documents and digital signatures and so on. There are also certain issues that do need special rules as they are simply too different in the electronic world to be handled through reinterpretation of existing legislation.

 

What issues are these?

The main one is the digital identity or signature. The essence of a signature is well known in law: it is a way to show intent. This can be recreated electronically, but it would look quite different from a traditional signature so we need a law to show what kind of electronic signature that is accepted by the legal system: how is it to be made, who is responsible for verifying the means of making the signature and so on. You mentioned possible legal obstacles to e-governance, any examples? There are quite a lot of requirements of form for example in procedural or administrative legislation of different countries. This can be something simple as stating that certain decisions should be made on for example blue paper or something underlined in red. What do you do with this in the electronic world?

 

So what should you do?

There are different options. Of course, it is possible with special software or just use of text highlight or different coloured fonts to recreate the blue paper or red line. But I think it may be even more important to analyse what this requirement provides, what is different because of the blue paper or red line and is this really essential. In this way, introduction of e-governance can be a suitable time to go through and modernise legislation in a wider way than just what is directly derived from the technology.

 

Any more legal tips to those working on e-governance?

One important thing is to involve lawyers! I know that we lawyers are often the ones who are afraid of technologies and reluctant to deal with such matters, but hopefully that is changing and we all realise that in a technology-dependent world, nearly all aspects of governance and society involve technology in some form. If lawyers are involved early in the process, there does not have to be any legal complications with e-governance, but if technologies are introduced without attention to possible legal implications, there could later on be important problems. For example, it is essential that e-transactions have full legal value if a country wants to transition to e-governance. We cannot have a situation in which “paper evidence” or similar is asked if and when something goes to court. I would also add as an important legal point that data protection must be considered. On this, there should be legislation. It does not have to be special for electronic data – the content rather than the form of data should be decisive – but rules are needed. Technology can help to make data more secure rather than the other way around, and such possibilities must be made use of.

From http://egovernancedigest.com/ 04/19/2017

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Malta: Crowdsourced Democracy Becomes a Reality

 

The IDEAT project launched by the PartitNazzjonalista a few days ago offers a glimpse into how Maltese politics can be transformed through a digital platform which bridges the divide between the citizen and the Party that represents it.IDEAT is built around an eDemocracy framework in which ICT serves as a tool of choice in order to, not only engage and communicate with the population, but empower it to be better equipped to participate in the democratic process.Crowdsourcing is less a new idea than a new concept. It covers a wide array of tools that use the power and knowledge of crowds brought together through the Internet, especially by means of social media and other applications which primarily focus on bottom-up information flow. Citizens can take part in brainstorming, discussing, developing, and formulating ideas that used to be the limited domain of political elites.This IDEAT project seeks to explore methods to obtain active citizen input in the policymaking processes - an input which has been severely curtailed by this government. It serves to empower each and every one of us, enabling our voice and ideas to be heard. Politics for the people can be more than just casting your vote when a general election comes by.Politics for the people can be more than just casting your vote when a general election comes by

 

The platform has been online for just over 200 hours and has registered significant engagement:

1 visitor sees the platform every 37 seconds.

A new user registration occurs every four minutes.

A new policy proposals idea is received every six minutes.

Policy proposals were read 150,000+ since launch.

Over 30,000 votes were received to prioritise policy ideas submitted. That’s a vote every few seconds.

Citizens are engaged and spend around six minutes per session focused on the ideas of interest.

People want and expect empowerment. The IDEAT portal proposes a citizen-centric approach to using ICT whereby people are considered participant members of the society, active players in the formulation of ideas. Party leader Simon Busuttil is committed to transform IDEAT into a national reality if elected on the 3rd June.

 

Imagine a new government that is open to ideas, a government that immediately opens up its policy proposals for public consultation, fine-tuning and feedback. Imagine a government where the people (or social partners) don’t just receive a fait accompli but are empowered to voice their positions and opinion immediately. The past few years have been rife of situations where the people were simply not informed, let alone empowered.  IDEAT can address that, finally bringing our democratic values back to centre-stage through active participation and empowerment. We will change the way we do politics. We will transform the democratic processes that has lived undisturbed deep within our country for too long. We will choose Malta.Visit www.forzanazzjonali.com/ideat to take the first step.

From https://www.timesofmalta.com/ 05/22/2017

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Norwegian Govt. Goes Online for Management Solution

 

The Norwegian Government has gone live with a major new information management solution to empower its national website, www.government.no. The new system allows staff from 17 Ministries to access all information and documents. The solution uses Networked Planet's TMCore topic maps technology to link together over 30,000 'documents', consisting of more than 300,000 web pages from 17 ministries, providing an intelligent navigation tool for the entire site. The new solution allows staff from the Norwegian Government's 17 ministries like education, environment or immigration as well as the Prime Minister's office to classify documents according to themes. The system then attaches topic, theme and relationship metadata to the document, enabling it to be categorised as part of a larger grid of files, all connected semantically. TMCore allows one to create navigation and associations across the system. 

From http://egov.eletsonline.com 04/24/2017

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NORTH AMERICA: Canada - Ontario Announces First Chief Digital Officer

 

The Ontario government is bolstering its digital profile with its latest hire.The province announced on Mar. 27 that it has appointed Hillary Hartley as Ontario’s first Chief Digital Office (CDO), in an effort to streamline online government services and improve efficiency. “Hello, Ontario! I am so excited to join an incredible team of passionate people, with wicked digital skills, who are working hard to create change and bring user-focused design and internet-era ways of working to government,” Hartley says in a Mar. 27 press release. “Making government services simpler and easier to use will have a huge impact on people’s lives — I can’t wait to get started.”

 

Officially starting the role in April, Hartley is tasked with “setting and executing Ontario’s digital government agenda, which will put people first and make services simpler, faster and better for users.”The agenda will serve as Ontario’s roadmap to digital transformation, which it hopes will set new standards, shift its culture, and empower the next generation of talent.In its 2016 budget, the provincial government notes that the digital agenda will identify high-impact digital projects and services to be transformed; adopt a “digital-by-default” approach focused on making online services so easy to use that people prefer to use them over traditional methods; a digital talent strategy to attract in-demand skills; and online information and engagement initiatives to make it easier for people to participate in government decision-making.Hartley will partner with government ministries to deliver digital projects and accelerate transformation “by setting new service standards for digital products, attracting and empowering digital talent, and aligning partners around delivering the best possible customer experience.”

 

Additionally, Hartley will also serve as chair of the province’s first Digital Government Board.Prior to accepting this position, Hartley was the deputy executive director of 18F, the U.S. government’s digital office, and a former presidential innovation fellow. She was also the director of integrated marketing at NIC Inc., which encourages states and local governments to modernize by embracing new Internet-based technologies and approaches.Deborah Matthews, the minister responsible for Digital Government and Minister of Advanced Education and Skills Development, says she is “thrilled” to have Hartley as Ontario’s CDO.“Attracting top international talent, like Hillary Hartley, demonstrates that Ontario is where the world comes to work and is a leader in the global movement to transform government services,” she says in a Mar. 27 press release.Echoing this excitement is Steve Orsini, secretary of the Cabinet.

 

“Transforming the Ontario Public Service to be a more client-centred digital government will generate better outcomes in new and more cost-effective ways. I am pleased that Hillary will be joining the Deputy Minister team to deliver on the government’s digital strategy,” he adds.Hartley beat out more than 400 candidates across the US, UK, Australia, Europe and South America for the position, the Ontario government says. She will report to the head of the Ontario Public Service and Minister Matthews, who was named to her respective position in September 2016. The Digital Government Office was established in the 2016 budget in an effort to make online services simpler, faster and better for citizens in such a technological age.

From http://www.itbusiness.ca/ 03/28/2017

 

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Online Tax Filing Is an E-government Success Story

 

Overall, Canadians are satisfied with online tax filing, but privacy concerns and lack of digital skills mean that achieving a fully digital tax system will take time.It is tax season once again and Canadians are busy preparing their tax returns. Most filers will submit a return online, either directly through NETFILE or by having an accounting firm or tax preparation company submit it online through EFILE. Electronic filing of taxes has quietly become the most-used electronic service provided by the government of Canada.Online filing started on an experimental basis in 1999 and was expanded to a full service in 2000. Writing in 2006, Jeffrey Roy noted in E-Government in Canada: Transformation for the Digital Age that half of Canadian tax filers in 2004 submitted their returns online and described the program as “the most significant example of success” of e-government services. According to the Canada Revenue Agency (CRA), 84 percent of tax returns were submitted online in 2016. The number of returns filed electronically has increased every year for the last five years.The rapid uptake of this technology by Canadians suggests that it is a success, but we wanted to hear more from Canadians. Who submits online and who still submits on paper? How do users of the e-service assess their experience? Why do some Canadians prefer to send a return through the mail? In May and June 2016, as part of our Online Citizenship Canada project, which is studying Canadians’ online political activities, we conducted an online survey of 1,000 people. Since the tax filing deadline for 2015 had just passed, we decided to ask them a few questions about their experience.

 

Who submits online?

To begin, we asked respondents whether they had submitted their 2015 federal tax returns through the CRA website. One out of three respondent hadn’t because someone else had submitted it for them (31 percent) or they hadn’t filled a tax return for 2015 (2 percent). Among those who submitted a tax return by themselves, 79 percent used the CRA website and 21 percent used the mail.Most studies of online technologies find that young people are more likely to use them. Tax filing is an exception. We did not find any linear relationship between age and the method of filing: between those aged 18 to 29 and those aged 70 and over, the same proportion (three out of four) submitted their tax returns online. There’s no gender gap either. However, a digital divide clearly appeared once we factored in education and income. Citizens with a university degree and higher income were more likely to submit online. The proportion of respondents who sent their tax returns online was 68 percent among those who had not studied beyond high school but 83 percent among holders of a university degree, a gap of 15 percentage points. The gap was even more pronounced (20 percentage points) between those whose household income was below $60,000 (67 percent) and those with income higher than $90,000 (87 percent).

 

How do Canadians assess their experience?

Our second goal was to investigate how citizens assess online filing. The program appears to be a success. We asked filers who used the CRA website to select from four statements the one that best described their experience. Eighty-eight percent of respondents said “the process was smooth and efficient” and they were “sure that [they] will process [their] federal tax return online in forthcoming years.” Eleven percent “experienced some problems, but it is still very likely that [they] will process [their] federal tax return online in forthcoming years.” Only 1 percent said that they were unlikely to use this online option again, because they “experienced some problems” or because “the process was complicated and a loss of [their] time.” Our survey did not ask more specific questions that might highlight parts of the experience that need improvement. The overall assessment of these Canadians is that they found the process efficient and they are ready to do it again.

 

E-government: Why not use it?

We also asked an open-ended question to those who submitted returns by mail: “Why didn’t you process your 2015 federal tax return through the Canada Revenue Agency website?” A qualitative overview of the responses allowed us to identify issues that seem to limit the adoption of this e-government service.First, many respondents indicated they simply preferred paper forms and the mail (“I like hard copy,” “I like working with paper,” “I like the paper and make a copy for myself…always keep proof of everything”), or found paper easier (“easier for me to mail,” “easier to fill out by hand”). Very few respondents explicitly declared a lack of digital skills, but the comments about preferring paper probably reflected such limitations. Indeed, we had previously interviewed some of our respondents in another wave of the survey and measured their digital skills through a six-item scale; not surprisingly, the relationship between digital skills and the likelihood of submitting online was statistically significant. Other technological concerns also prevented some citizens from submitting their tax returns online: not having Internet at home, issues with tax software or browsers and not remembering the password.

 

Second, many respondents expressed concern over the security of the process. Some didn’t trust the Internet in general (“I really don’t trust so much important information being used online,” “the Internet is too vulnerable”), while others had concerns related to software (“privacy protection, I don’t trust any software under third party”) or specific to the CRA website (“don’t trust the website”). One respondent wrote: “I still remember when their system crashed because too many people sent it on-line at the same time and the mailed ones were handled more promptly as a result. It feels much safer to me.”A third reason is simply a lack of motivation related to old habits or a desire to keep tradition. “Always submitted a paper form of return and I guess I’m stuck with my ways of doing things,” wrote one respondent. “I’ve been doing it by hand and sending it by mail since the past 30 years,” indicated another taxpayer. “I like filling out my form with paper and pencil. Tradition,” answered a third one.Finally, some respondents had specific grounds for their tax filing choices. “Because I have a paper trail of documents to put in,” wrote one person. “My return is complex & requires a paper return,” thought another one. A few others did not know it was possible to fill a tax return online, and one believed it costs money to file online.

 

An e-government success story

Overall, Canadians are satisfied with their experience submitting their taxes online. In the 2017 federal budget the government committed to expanding the range and quality of its digital services. The online tax filing system may serve as a model. However, it is important not to forget those who lack confidence either in their own digital skills or in the protection of the privacy of their personal information. A significant number of Canadians continue to have reservations about online filing; lowering this number will likely require investment to address privacy concerns and improve digital skills. Achieving a fully digital tax return system will take some time.(This online survey was conducted on our behalf by NRG Research Group between May 12 and June 9, 2016. The response rate was 40.6 percent. The data were weighted by the region, age and sex of the respondents. The Social Sciences and Humanities Research Council funded the research through an Insight Grant.)

From http://policyoptions.irpp.org/ 04/12/2017

 

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The (Poor) State of Digital Transformation in Canada

 

If 2016 was the year businesses became aware of digital transformation, 2017 is the year that these businesses begin to equip themselves for that disruption.In its second annual digital transformation report conducted by IDC Canada, SAP Canada drew the conclusion that despite the fact that Canadian organizations are aware of digital transformation, the majority have yet to act on it. Out of the 300 Canadian executives surveyed, SAP found that only about four out of 10 are enacting these digital transformation practices. The rest are still in the planning stages, despite the vast majority of those surveyed indicating an awareness of digital transformation possibilities.“There is no question that executives are having a sense of urgency now. They want to do something before they get distrupted themselves,” said SAP Canada vice president, head of industry, Sam Masri in an interview with ITBusiness.ca. “The main reason why they aren’t moving fast enough seems to be because of execution and productivity challenges. Digital transformation is hard. It’s a painful process. A lot of people are still trying to digest what it means for their business.”

 

Keep reading for highlights from the report.

Canadian executives are aware of digital transformation, but the real transformation hasn’t started yet.

- 38 per cent of executives are rolling out their digital transformation strategies

- 50 per cent are planning and building their digital transformation strategy

- 12 per cent are still trying to determine their digital transformation plan

Disconnect between front-line employees and executives on digital transformation.

 

On whether those surveyed agree that the ‘CEO and board have digital innovation on management agenda’.

- 62 per cent of executives agree

- 49 per cent of customer-facing employees agree

- 43 per cent of operational employees agree

 

Mid-sized companies are slower on the draw than their enterprise counterparts.

Mid-sized organizations are less likely to have developed a digital mindset strategy and say that digital innovation is on the management agenda. However, mid-sized businesses have a greater cloud adoption of cloud computing as a way to innovate.

- 31 per cent of companies with $250 – $500 million in revenue have taken steps on the digital transformation path

- 38 per cent of companies with $500 million – $1 billion in revenue have taken steps on the digital transformation path

- 54 per cent of companies with $1 billion plus in revenue have taken steps on the digital transformation path

From http://www.itbusiness.ca/ 04/12/2017

 

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U.S.: What’s New in Civic Tech - Open Gov Groups Voice Concern Over Removal of Trump Transition Data

 

Plus, San Francisco looks to hire project manager for voting system overhaul, Hawaii launches new geospatial data portal and Indianapolis County emphasizes commitment to better digital services.What's New in Civic Tech takes a look at highlights and recent happenings in the world of civic technology.SUNLIGHT FOUNDATION VOICES CONCERN OVER ONLINE REMOVAL OF TRUMP TRANSITION DATAThe Sunlight Foundation, a nonprofit aimed at making government more accountable and transparent, continues to voice concerns over the availability of information under the young Donald Trump administration, citing an erasure of transition data as the most recent cause for concern.The impetus for the objection, the exact nature of which Sunlight Foundation Deputy Director Alex Howard detailed in an April 13 post to his group’s website, dates back to March 2, which is when Howard first noted that the transition’s official Twitter account might have been removed. Howard’s post also notes that the transition’s Facebook account is now gone too.

 

The Sunlight Foundation has flagged this issue with the U.S. House Oversight Committee, and while the group notes that social media accounts are not subject to the Freedom of Information Act, it also emphasizes that such content represents on-the-record and official statements by the president’s administration, meaning it must be preserved and available to the public.“We’re alarmed that the @Transition2017 and Facebook accounts have been removed from public view entirely, with no evidence of archiving nor public notice,” writes Howard. And then, “In 2017, social media has become part of the public record. We hope that Twitter, Facebook and Congress work together to restore the accounts and save these accounts for history to judge.”This is not the first time open government groups and media have voiced concern over the Trump administration’s attitude toward data and transparency. Earlier this week, accountability advocates and reporters noted that after President Trump met with Chinese President Xi Jinping, the U.S. was less forthcoming with information than China, a country long criticized for its lack of governmental transparency.

 

SAN FRANCISCO LOOKS TO HIRE LEADER TO PLAN, IMPLEMENT REPLACEMENT VOTING SYSTEM

San Francisco has posted a job opening for a project lead to build a replacement voting system, which the city hopes will bolster the “accuracy, transparency, security and auditability” of its balloting system. While the project description is not a final statement on the development of such a system, according to the job posting, the city ultimately is looking for someone to lead the development of San Francisco’s own voting system -- one that would replace its current system with open source components. The posting sets a timeline that calls for submitting a report to the mayor’s office by the end of 2017.This comes after a contentious election and questions about hacking spurred an interest in overhauling the technology used for voting across the country, a great majority of which has not been updated in a decade. In the months after the 2016 presidential election, renewed efforts to develop better models of digital election equipment began to emerge across the country.

 

Some of these efforts also aimed to accomplish the higher levels of security and auditability that San Francisco mentioned in its post. Project leaders involved with those efforts spoke in December 2016 about the difficulty and necessity of such development."It's the hardest thing I've ever done in my life. It's taken years and years to get it done," said Dana DeBeauvoir, Travis County, Texas, clerk and leader of the voting machine project at Rice University, in December 2016. "Now that we've had this election, there's renewed interest."San Francisco, with its wealth of regional tech innovation, often acts as a bellwether in civic tech innovations, which makes it notable that the city is undertaking an effort to build new voting systems.

 

HAWAII LAUNCHES NEW GEOSPATIAL DATA PORTAL

Hawaii has launched a new Geospatial Data Portal, which makes available for general use a collection of topographic maps, new data sets that now include more than 300 layers, imagery, historical maps and developer features.The portal, which was announced Tuesday, April 11, in a news release, includes support for non-geospatial data files, an overall cleaner look, improved layout of data attributes, and application program interface tools for developers who want to create filtered data set URLs for apps, among other improvements, the majority of which aim to better site and content management. This release is the work of the Office of Planning’s Hawaii Statewide Geographic Information System.“Our state is applying recent GIS advancements to the improvement of programs and services,” said Gov. David Ige in the release. “We recognize that the state’s challenges are often complex with no easy answers, but we believe in the potential of the innovation of our state employees.”

 

This upgrade mirrors an open data trend across the country in which cities are trying to make information easier for the public to find and digest. Both Boston and New York have undertaken such efforts. While the work in Hawaii is more specific, state officials did note that one of the first apps the new data portal is featuring is an affordable housing and homelessness story map, which uses information in an accessible narrative form.In 2016, Hawaii also completed an upgrade to its open data infrastructure that enabled server-based GIS and cloud services, in addition to better data sharing and accessibility. The prior upgrade was made possible by collaboration between Hawaii’s Office of Planning and its Office of Enterprise Technology Services.

 

INDIANAPOLIS’ NEW WEBSITE SEEKS TO EXPAND DIGITAL SERVICES

While building a governmental website is part of Indianapolis and Marion County’s tech initiative Shift Indy, officials stressed in a recent news release that their efforts to provide better public service through tech expand much further.Although it is not live yet, My.Indy.gov is the projected culmination of the Shift Indy initiative — but a statement from CIO Ken L. Clark emphasized that the effort had broader aspirations, including “re-imagining how you, the constituent, connect with your local government.”Clark went on to say that the plans to accomplish this involved applying modern, efficient tech solutions to manual processes that have become outdated. The idea is to invest taxpayer monies in apps that make government simpler, easier to navigate and available to those who need it 24/7.

 

“We are digitizing your local government and building you a digital city hall,” Clark wrote.

 

How, though, will Clark and those he works with be able to tell if they’ve succeeded? One concrete metric indicated by the CIO was a reduction of in-person visits to the city-county building. Officials are well aware of the hardships that occur when residents have to take paid time off because certain governmental services are available only in person and not on the Web.This sort of approach — improving all government services by using a new website as a catalyst for a cultural evolution — has been spreading through municipal agencies, from Miami to Grand Rapids, Mich. The timeline for Shift Indy indicates that the new digital city hall under development will be ready in 2018, with ongoing improvements to follow.

From http://www.govtech.com/ 04/13/2017

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How Government Can Securely Move IT Systems to the Cloud

 

While IT leaders in all industries value their data, public sector data can be among the most important to protect. This makes transitioning agency IT systems to the cloud an especially sensitive and challenging endeavor.Analyst firm IDC reports that the market for worldwide cloud enterprise applications grew by 19.7 percent in 2015 and reached a total size of $34.5 billion. Yet as the threat landscape continues to evolve, data vulnerability is increasing. In addition to the financial implications, security breaches hold the potential of damaging an agency's reputation and operations. With such high stakes, organizations must maintain an unrelenting focus on data security going forward.It's important to remember, however, that a move to the cloud can come with vulnerabilities as well as opportunities If not done properly, cloud migrations can result in unexpected costs, failure to comply with regulatory measures and exposing the organization – and its most valuable asset – citizen data. Despite these risks, though, a majority are planning to move forward with the transition.  

 

How can government organizations ensure a smooth – and secure – transition to the cloud?Smart IT decision makers are culling from a few key best practices, based on the learnings of organizations that have been down this path before. Here is a checklist of "must dos" that any government organization considering a move to the cloud should keep in mind:

- Secure Applications from End-to-End: While many traditional security offerings were designed for client/server systems, they were not designed to control decisions in the database -- thereby exposing databases to vulnerabilities. Agencies should look for end-to-end security solutions that manage application security for application users -- not database users.

- Make Sure it's a Match: When migrating to the cloud, public sector organizations must take a look at their needs and how they align with their vendors. Thing to consider: Do you share the same point of view on security? Do the vendors understand your business objectives? Is it better to go with a small vendor or a large shop?

- Expect the Unexpected: Last but not least, the most successful agencies plan ahead. With security breaches on the rise, an attack can occur anywhere and at any time. The organizations that are most poised for success have a plan outlining exactly what to do if and when a breach occurs.

The journey to the cloud is never easy. But with a few considerations, it doesn't have to be complicated. Simply put -- to be successful, plan ahead, weigh the options and expect the unexpected.

From https://fcw.com/ 04/14/2017

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Get Ready for Net Neutrality's Ugly Return

 

Once more into the net neutrality breach, friends. In the waning days of the Obama administration, an increasingly activist Federal Communications Commission plunged head-first into regulatory waters that had long been the exclusive domain of non-governmental engineering groups. The FCC passed or considered rules prescribing specific network management, data collection and use, interconnection and intellectual property procedures, setting retail service rates, preempting state regulation of municipal networks, and even whether mobile providers could continue to offer free data services.

 

But the most controversial intervention into the Internet’s engineering remains the notorious 2015 Open Internet order, which transformed consumer broadband service from a collection of private networks into a public utility, regulated by the FCC and state utility commissions. The agency claimed that utility “reclassification” was necessary to enact “prophylactic” net neutrality rules that would ensure network operators didn’t slow or speed up Internet traffic for anti-competitive reasons. It was a far cry from the days when a far-sighted majority of a Bill Clinton-era Congress declared in 1996 that the policy of the U.S. was to leave the Internet “unfettered by Federal or State regulation.” The courts, Congress, and now the Commission itself have since restored much of the balance in the Internet ecosystem, undoing many of the most dangerous experiments before they had time to do much damage.

 

Now, it seems, FCC Chairman Ajit Pai is ready to begin clean-up of the public utility tangle. Though no proposal has yet been made public, Pai is reported to have held numerous meetings in recent weeks describing his plans to reset the utility decision. The meetings included industry stakeholders such as the Internet Association, which represents leading content and service companies. Many of the Association’s member companies here in Silicon Valley have been ambiguous, to say the least, about utility treatment for broadband.  Google, Netflix, and others who at one time supported reclassification have since changed their minds, recognizing the risk, as Google’s former CEO Eric Schmidt said at the time, of the FCC “starting to regulate an awful lot of things on the Internet.” That concern was shared by the Internet Society, the Consumer Technology Association, and other non-partisan engineering groups.

 

Netflix in particular, recognizing belatedly that public utility regulations for broadband could someday extend to its own non-neutral conduct, reconsidered its advocacy soon after the 2015 Order was passed.   It has repeatedly told investors in recent months that it no longer thinks FCC rules are even necessary. That admission may surprise you.  It may also surprise you to learn that broadband providers, who have also been meeting with Pai, are by no means opposed to the Open Internet principles (as the FCC refers to net neutrality) or the Commission’s attempts to enforce them. AT&T and others, for example, praised the FCC’s 2010 version of the rules, which only Verizon challenged in court and then only on jurisdictional grounds.  Verizon, whose business has changed dramatically in the interim, now supports the most recent version.  Most leading broadband providers are bound to some version of the rules in any case, as conditions for approval of recent mergers.

 

The Public Utility Proxy

As these facts suggest, the net neutrality story is by no means the simplistic Internet freedom narrative that characterizes most of the public discussion and press coverage—inflammatory rhetoric guaranteed to reach new heights once Pai’s proposal is published. That’s because much of the D.C.-based advocacy promoting net neutrality has nothing to do with the network management principle vaguely defined in 2003 by a legal academic, which argued that traffic traveling on the public Internet was not and should not be sped up or slowed down for anti-competitive reasons—a principle no one disagrees with, regardless of how they think it ought to be enforced. The actual (and only-sometimes admitted) goal of the most vocal inside-the beltway activists and their chief funders in the decade-long net neutrality “debate” has instead been to turn broadband into a government or quasi-governmental service. (The Ford Foundation did not respond to several requests for comment.) Open Internet rules and “net neutrality” have simply been their populist shorthand—one easily digested by Internet users and the media.

 

But recognizing the unpopularity of calls to nationalize wired and mobile broadband infrastructure, especially given the sorry state of our existing utilities, pro-utility forces fixed on net neutrality as their slogan, hoping consumers and reporters don’t look too closely to see what’s really behind the curtain. Indeed, as ISPs and others in the Internet ecosystem continue to work more closely together to resolve real network management issues, the politics of net neutrality have mutated far from their roots. “Net neutrality” has become a meaningless term, a proxy for whatever gets the most visceral response from consumers at any given moment.  The term is now used interchangeably to mean everything from free speech to democracy itself. The clearer it becomes that there is already broad consensus on the original meaning and importance of neutrality, it seems, the more desperately pro-utility activists swerve to keep the flight alive, even if it means throwing the interests of actual Internet users under the bus.

 

As part of the Internet fear-mongering that began soon after Donald Trump’s election, for example, Pai was accused, even before being appointed, of wanting to “kill,” “destroy,” “dismantle,” or “abolish” not just the reclassification order but the Internet itself.  Just talking about alternative enforcement mechanisms brings predictably dire warning of the “end of the Internet as we know it.” The crucial distinction, intentionally buried in these sound bites, is that utility treatment for the Internet and net neutrality are two very separate things. One can support a prophylactic ban on anti-competitive and other behaviors that actually harm consumers, in other words, but also believe that nationalizing a still-emerging and rapidly changing technology infrastructure into just another decaying water, electrical or transit system is a cure far worse than the disease.

 

That not-so-subtle difference isn’t likely to get much attention in the next few months.  Instead, with their 2015 victory perhaps soon to be undone, utility advocates are ramping up for a full-on Internet tantrum. Pai’s proposal, which isn’t even finished, is already being condemned by those who now at least acknowledge that their true agenda was at best only peripherally about network traffic management. Rather, as one legal clinician admitted earlier this week, the new net neutrality fight is actually “about whether or not internet access is a utility rather than a luxury.”  (Implying these were the only two possibilities.)  “If it’s a utility, it needs to be subject to rules, laid out in advance, about availability and quality.” Regardless, she predicted, whatever Pai does will be a “catastrophe.” Likewise, another self-described utility activist and former advisor to the previous FCC Chairman now insists that reclassification was essential not to provide a legal foundation for net neutrality rules after all, but as the only protection consumers have against “fraudulent billing, price gouging, and other harmful ISP practices.”

 

(She doesn’t mention that the Federal Trade Commission had full power to protect against such practices—and did so, until the FCC’s own action in reclassifying stripped its sister agency of authority.) What also goes unmentioned in the current round of flame-throwing is that an imminent return to net neutrality hostilities was entirely avoidable. Before the 2015 order, both Democratic and Republican FCC Chairmen had rejected the idea of reclassification, as did a bi-partisan majority of Congress.   Tom Wheeler, President Obama’s final FCC Chairman, resisted it until the end.  Reclassification had always been considered the “nuclear option” for the FCC—one with potentially fatal economic if not legal defects.

 

In fact, after a second defeat in the courts for the agency’s efforts to overcome Congressional limits on their authority over broadband networks, Wheeler declared that the D.C. Circuit Court of Appeals had at last provided a legal “roadmap” to get the rules enacted without the need for reclassification—a life preserver he quickly grabbed and set out to utilize. An actual solution to the net neutrality problem, however, presented utility activists with their worst-case scenario., Recognizing that the FCC was poised to pass sustainable net neutrality rules without reference to utility treatment, the activists staged what they themselves described as a “coup,” working with friendly if naïve officials in the White House to craft an alternative proposal, released much to Wheeler’s surprise as “President Obama’s Plan” for the Internet. The Obama Plan dispensed with any pretense, insisting that in addition to net neutrality rules, broadband Internet service should also be transformed into public utilities.

 

The White House provided no evidence, however, of the kind of devastating market failures that have historically been seen a prerequisite to nationalizing private infrastructure. No matter.  Blindsided, Wheeler deep-sixed a nearly-complete order that had been carefully drafted to comply with the court’s “roadmap,” and started over.  In early 2015, with a bare majority of the Commission’s support, a patchwork alternative was approved that subjected broadband services, as the White House demanded, to the yellowed volumes of federal law originally drafted to control the long-gone Bell telephone monopoly. Snatching victory from the jaws of defeat, the decade-long campaign to conflate net neutrality rules with public utility authority culminated in the decision to reclassify first, and then use the vast new powers the agency had given itself to re-enact net neutrality rules, more-or-less an afterthought.

 

Nearly all of the lengthy order’s contents dealt with getting around dozens of legal land mines standing in the way of reclassification and of force-fitting the Internet into the square peg of 1930’s telephone law.  In the end, only a few pages were spent on the net neutrality rules themselves. Fears about the long-term consequences of utility regulation, supported by over a century of research in the economics of public utilities, were shouted down.  The agency’s own chief economist at the time referred to the 2015 order as an “economics-free zone”--a nasty surprise for investors who had spent over $1.5 trillion to build new network infrastructure while public roads, bridges, water, power and transit utilities increasingly collapse, fail, or explode, respectively. Whether reclassification really was the agency’s only option, or whether the cost of utility regulation was even remotely offset by the benefits of FCC enforcement of anti-competition law, was analysis entirely absent from the 400-page decision.

 

What’s Next?

As Pai now takes on the difficult task of unraveling the public utility order, it’s unclear how he intends to continue his longstanding support for the Open Internet principles themselves. The optimal solution remains Congressional action, such as a bill first proposed in 2014 by Republican leadership, which would have made strong net neutrality rules a matter of federal law. But Democrats, anticipating they would retain the White House and control of an activist FCC in the 2016 election, saw no reason to negotiate a more permanent solution.  That position doesn’t seem to have changed, though now for very different reasons. In the interim, the next-best solution may be to return enforcement of potentially anti-competitive practices to the Federal Trade Commission, which was cut out of the picture by the FCC as part of its reclassification order.  The FTC, the expert agency for dealing with anti-competitive behavior, has long served as cop on the beat for broadband providers as well as other Internet companies, and could return to doing so as soon as the reclassification mess is cleaned up.

 

Whatever happens next, it won’t be pretty.  Or necessary.  A confusing new war over Internet governance, more costly and uglier than all the previous fights, wouldn’t be happening at all if Wheeler had been left alone to follow the roadmap provided by the courts. That would have allowed the FCC and FTC to share authority over broadband.  If would have given consumers more protections than they have in nearly any other industry. But as will become abundantly clear in the next few months, protecting Internet users was never the objective of pro-utility activists, who continue to poison the net neutrality well long after making it politically toxic. So contrary to what you will soon be hearing, the Internet apocalypse is still not upon us, nor will it be.  As the latest net neutrality slogans become ever more incendiary, ask yourself what the real objective is of those calling you to the barricades. And consider whether you’re really being cast as a freedom fighter, and not simply cannon fodder.

From https://www.forbes.com/ 04/21/2017

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Florida’s IT Agency Faces Down Reorganization Threat

 

Despite the threat of nearly complete reorganization, the Florida Agency for State Technology has been funded and maintains its authority through the next fiscal year.In late March, Florida lawmakers took aim at the state’s Agency for State Technology (AST), proposing a rebranding, as well as sweeping reductions to the agency’s overall authority and oversight of critical data center infrastructure. And despite historically consistent legislative attempts to hobble or kill the IT agency, the latest effort fell short of its intended mark.What would have equated to a reorganization of AST authority, the loss of state data center control and the effective end of the state’s enterprise IT model under House Bill 5301, looks far less drastic following weekend budget conference negotiations. Initially, the legislation was proposed by Rep. Blaise Ingolgia, R-District 35, who cited concerns about skyrocketing data center costs and the need for agencies to pursue their own cloud services as needed. While industry experts and state officials argued against the proposal, it moved through the House, ultimately becoming part of the budget process.

 

“I think we are most excited that the agency will not be reorganized," agency spokesperson Erin Choy told Government Technology. "We have time now in the next fiscal year to continue the improvements that were started when the agency was just created two short years ago."As a result of the conversations, state policy leaders have outlined a new deal that not only funds AST for the next fiscal year, but also slightly expands the scope of its authority. The new deal allows the CIO to appoint a state chief data officer and the creation of a geographic information office.The arrangement also comes with quarterly reporting requirements regarding system updates and any new activity — requirements that Choy said AST is happy to meet. The shift away from a complete rework of AST is also bringing a new cost recovery model that officials believe will benefit the IT shops and its customers. As it stands, cost recovery for AST weighs in at around 90 percent, but the new proposal is expected to improve that figure.

 

“By moving to this new billing methodology, this new assessment," Choy said, "we will be able to provide more consistent billing for our customer agencies that meet state and federal requirements for a lot of these agencies that receive a lot of federal monies."Though the agency representative stopped short of calling the outcome a win, the results are far less drastic than what was initially proposed.“I am hesitant to call it a win. I think that, again, the agency has only been around a couple years and there is a lot that we inherited. From day one, we’ve updated policies, started to work to inventory disparate types of hardware in the data center,” Choy explained “We are optimistic that we can make improvements and adjust if we need to, and are definitely willing to work with those folks that have an interest in technology.”But the weekend conference was not without some losses for the IT organization. “There were 20 [full-time employee positions] that they have proposed to get rid of, and eight of them are currently filled,” Choy said. “We will work to find other opportunities for these individuals to serve in other functions of the agency if they so choose to do so …”

 

As Government Technology has reported to this point, Florida's IT agencies have faced considerable challenges at the hands of the state’s Legislature. In 2005, the Florida State Technology Office was shuttered after losing its funding. And in 2012, the Agency for Enterprise Information Technology was pulled by Gov. Rick Scott rather than allowing it to stand in title and function without funding.As for whether Choy expects to see future legislative affronts to AST, she said she expects to see continued attention to the work the agency is doing, but is hopeful that interest can be channeled into productive conversations with legislators that move the state forward. “After the budget gets voted on, which will happen Monday," Choy said, "we look forward to working with both House and Senate members on how AST can continue to make improvements in the state data center and move any IT policies forward that they have an interest in, particularly cloud."

From http://www.govtech.com/ 05/04/2017

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Governance Gaps in New Hampshire IT

 

New Hampshire CIO Denis Goulet talks about how he's somewhat insulated from changes in elected leadership, and shares his No. 1 priority for advancing technology in the state.In the state of New Hampshire, the chief information officer doesn't tend to turn over every time there's a new governor. In fact, as CIO Denis Goulet explained at last week's NASCIO Midyear conference in Arlington, Va., the fate of the state CIO bears little relationship to changes resulting from gubernatorial elections. New Hampshire, and neighboring Vermont, are unique in the fact that they vote for governor every two years, unlike the four-year schedule observed in all other states — which results in more stability in the CIO's office.As for Goulet's priorities during his tenure leading state IT, governance tops the list. While the state's centralized model means it's in good shape where core infrastructure is concerned, the state's overall technology strategy needs some work, he says. Below, he outlines his approach. Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.

From http://www.govtech.com/ 05/04/2017

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Data and the Digital Transformation in Government

 

Information and data are the most valuable assets in an agency because they can help drive entire digital transformations. But managing and analyzing data can be extremely difficult due to the various layers and hybrid storage solutions used in government. Without the proper data management frameworks in place agency workforces will be unable to take advantage of insights gained from the information because they will lack the necessary data visibility, security, and analysis tools.To learn how agencies can leverage digital data management systems for digital transformations, Mark Krzysko, Deputy Director for Enterprise Information within the Department of Defense’s Office of the Undersecretary for Acquisition, and Skip Farmer, a Field Engineering Manager at Veritas spoke during GovLoop’s recent Government Innovators virtual summit. Both experts have extensive experience using data management techniques to improve data visibility and decision-making in public sector organizations.

 

Krzysko began the conversation by explaining that digital transformation and data management are about more than just updating IT systems and technology. “To improve efficiency and effectiveness of data management, agencies must motivate two groups of employees; those that use the data and those that manage the data.” That means that frontline employees need to understand and utilize technical standards and protection protocols when collecting and securing data, but leadership and analysts need to understand how to interpret and manage the data so that it can provide the greatest amount of insight for decision makers.Although most leaders in government have started to understand the value of datasets, Krzysko added that they still must realistically understand what the data can do for the organization. Those that manage the data on a daily basis must constantly educate other staff members on how to properly analyze the information and relate it back to the mission of the agency.

 

Farmer agreed with Krzysko on the importance of using data to empower and transform your agency’s mission critical decisions. He also added that a main challenge for agency’s trying to manage data is that it is often stored in an inefficient and costly manner. “In order to extract value from the data agencies need visibility, controlled access, and proper analysis of data.”Agencies should increase visibility, security compliance, and control over their data by adopting enterprise data management solutions. Enterprise data management systems allow agencies to better understand what data they have and how to store and protect it in real time. Farmer compared the idea of making decisions without an enterprise understanding of the information assets being stored to agencies essentially making decisions in a dark room.

 

Enterprise data management can also be helpful to because it illuminates data assets there were previously overlooked by agency employees. “There is data we know exists and we can map to the mission, but there is also data we don’t think about. It may be redundant or unprotected data so we need visibility to look for data that may obstruct day-to-day operations.”  Both experts agreed that data management is crucial to digital transformation, but the complexity of data storage systems has made analysis difficult. In order to fully leverage mission critical data, agencies must employ an enterprise perspective to efficiently viewing and securing data. By implementing a unified approach to data management, agencies can digitally transform to make better organizational decisions and advance their missions.

From https://www.govloop.com/ 05/10/2017

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CHINA: Government Departments Address Public Concerns via Weibo

 

Local governments across China are using Sina Weibo, a Twitter-like platform, to provide quicker responses to emergencies, a report said on May 4. In addition to speeding up the response time, the quality of their posts has also improved, according to the report by People's Daily and Sina Weibo. "In emergencies, such as when a person was injured by a tiger at Ningbo Zoo, or when substandard electric cables were found in the Xi'an subway system, local authorities responded in an efficient manner, providing information via Sina Weibo," the report said, adding that such actions help to address public concerns. So far, nearly 170,000 governmental departments have created accounts, with a particularly rapidly increase in the number of departments at the lowest level using such services. Governmental micro blogs first appeared about five years ago.

 

They have grown in popularity among officials and are used by authorities to explain policies and address emergencies, the report said. Complaints about insufficient interaction with netizens have also been addressed, according to the report, which added that some departments have also created dedicated online channels for citizens to file reports. Sina Weibo said it encourages the creation of official accounts to respond to issues via videos or live streaming, adding that it aims to carry out evaluations of accounts to alert those that fail to operate effectively or rarely interact with netizens.                         

From http://www.chinagate.cn/ 05/05/2017

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Unified Data-sharing Platform Proposed for E-government

 

China's central government pledged building a national data-sharing platform to boost the efficiency of inter-agency information exchanges. Ministries and other central authorities should link their information systems to the national platform before the end of June 2018, according to an action plan published by the General Office of the State Council Thursday. June 2018 is also the deadline for the preliminary establishment of information connectivity between central agencies and local governments. The plan called for early results in key systems by the end of 2017 to increase convenience for individuals and companies. Besides addressing the use of data within the government, it also sought progress in open data services for the public. The government should encourage and guide the use of government data made available through the services, said the plan.                     

From http://www.news.cn/ 05/18/2017

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JAPAN: System Eyed for Sharing Public, Private Disaster Info

 

To help deal with large-scale disasters, the Cabinet Office plans to create a new system through which the public and private sectors will be able to share information on a real-time basis. The envisaged system will utilize such information as locations obtained by the GPS of smartphones and car navigation devices of private companies. The aim is to ascertain the situation of people hit by a disaster and utilize that information so that administrative authorities can make a smooth initial response. The Cabinet Office will begin to discuss the new system this month, and is seeking to start operations in fiscal 2018. Called a disaster information hub, the new system will fully utilize information communication technologies. It will likely comprise the central government, local governments and private companies in such business sectors as telecommunications and cargo distribution.

 

GPS location information from smartphones will be critical for ascertaining the conditions in a disaster-hit area. If information can be obtained on the movements of people who have been struck by a disaster, it can be utilized for emergency medical care, life-saving efforts and the distribution of aid goods. Authorities will draw on the lessons of the Kumamoto Earthquake last year. At that time, many residents continued to sleep in cars instead of at shelters, causing confusion and preventing the distribution of sufficient aid. GPS information from car navigation devices is expected to be effective in confirming road conditions, such as traffic jams, when goods are being transported. The Cabinet Office will hold its first meeting of a promotion team for the disaster information hub system in the middle of this month at the earliest. It will be attended by officials from the central government, local governments and the private sector. The promotion team will be chaired by Yohei Matsumoto, state minister of the Cabinet Office, and will spend about a year designing the new system and discussing details such as privacy issues.

From http://the-japan-news.com 03/10/2017

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SOUTH KOREA: Seoul Focuses on E-Gov’t Exports, Creating ‘Smart' Administration

 

The government has opened an online portal that shows all the information about its online government services, or e-government, and related bidding information. The Ministry of the Interior opened the website, its “E-government export support system” (www.egovexport.go.kr), on Mar. 8 in order to meet the demands of e-government exports and the needs and trends of industry. The newly opened website, currently operating on a test-run basis, will be open to e-government exporters. In the past, firms or government bodies had to consult with individual organizations, such as the Ministry of Foreign Affairs, KOTRA and KOICA, in order to know more about business information. Some may have experienced difficulties in local conditions, or in gaining business information or bidding information. The new website, however, does not only provide information. As an online platform, it enables its users, including government bodies and public organizations, local entities and Korean firms, to share, provide and use the information. In the “Current Statues by Countries” menu, users can get more information about overseas countries and regions. They can also learn more about related data about the selected country of their choice, which includes present conditions, related news, bidding information and business opportunities, all at one place.

 

The website also offers information in its menu dubbed “Excellent E-government Systems,” which enables users to promote Korea’s well-recognized e-government systems overseas. Meanwhile, the ministry held its first “E-government Promotion Committee” at the Government-Complex-Seoul to map out the future direction of Korea’s online government services. In the meeting, the ministry announced it would build an “intelligent government” and a “smart nation,” both future goals of its e-government development. An "intelligent government" means a government backed by artificial intelligence (AI) and data, which can provide a detailed service, both on- and offline, like a personal assistant or "secretary for the people and for public officers." With this in mind, the ministry selected four goals: build a government that looks after people’s hearts, solve issues in advance, share values and protect people and enhance safety. It has also listed 14 tasks to achieve these goals.

Another future plan concerning e-government is to build a “smart nation.” Under this plan, the ministry aims to build AI-based infrastructure and to provide online government services to local residents across the country so that everyone can have access to them. The plans include four strategies: provide AI-based services in urban and suburban areas, form a nation-wide network based on the Internet of Things (IoT), spread local-based services in the public and private sector, and set up a system of “local-based governance.” The ministry aims to provide 11 detailed e-government services in this category, including setting up sensors for the movement and gas leaks at homes of the elderly who live by themselves. This system would automatically send information to the National 119 Rescue Control Office. Such services would also include providing life support for those in need. Other services include providing AI-based high-tech services, such as in the medical and educational sectors, in regions where the population is on the decline, in order to help balanced development across the nation.

From http://www.korea.net 03/13/2017

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ICT Ministry to Offer Data Platform for Small Businesses

 

The South Korean government will establish a data platform that artificial intelligence can learn from and open it to small enterprises and startups, the Ministry of Science, ICT and Future Planning said Thursday. According to the ministry’s plan, it will start building this year the data platform for legal, patent and general knowledge and continue expanding it to further areas for the next five years. The data on legal knowledge will include information and tips to help citizens with legal issues arising as a result of car accidents and neighborhood disputes. The South Korean government will establish a data platform that artificial intelligence can learn from and open it to small enterprises and startups, the Ministry of Science, ICT and Future Planning said Thursday. According to the ministry’s plan, it will start building this year the data platform for legal, patent and general knowledge and continue expanding it to further areas for the next five years. The data on legal knowledge will include information and tips to help citizens with legal issues arising as a result of car accidents and neighborhood disputes. 

From http://www.koreaherald.com 03/23/2017

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Sharing with the World: Smart Transportation Systems

 

“It's impressive to see the accuracy and punctuality of public transportation and the arrival interval of buses and trains in Seoul. Sao Paulo could learn a lot from Seoul.” So said Marcelo Torres, a reporter from SBT, a Brazilian broadcaster, during his visit to the Traffic Operation Information Service (TOPIS), part of the Seoul Metropolitan Government, on April 13. “This system is very convenient, as it allows anyone to check public transportation information in real time,” said Torres. He also highlighted Koreans’ passion for education. His report was aired nationally on SBT’s prime time news show SBT Brasil on April 13 at 8 p.m. TOPIS is the body that supervises roads, congestion and transportation in the greater Seoul metropolitan region. Citizens love it, as it's convenient and provides real time public transport and road information. As such, government officials from around the globe flock to visit the center. Yang YounGye from Seoul’s Transportation Information Center said, “We've been receiving high-profile international figures since 2004. On average, more than 3,000 high-ranking officials visit us every year.”

“We've had heads of state, ministers and vice ministers from almost all the countries, from A to Z,” he said. The SBT crew’s visit to TOPIS was made on the occasion of Sao Paulo Mayor Joao Doria's visit to Seoul. Mayor Doria headed to TOPIS headquarters as a way to improve public transportation in Sao Paulo, by using Seoul as a model. During his visit to TOPIS, he asked many questions about topics ranging from real time information about bus location, backed by wireless communications technology, to Korea’s IT-based transport card system and about real time road condition recording technology. Backed by Korea’s intelligent transport system (ITS), TOPIS was established by the Seoul Metropolitan Government. Since the 1990s, Korea has been developing an IT-based, smart public transportation system in order to effectively manage traffic congestion, traffic incidents and air pollution, most of which are created in densely populated large cities and cased by the growing number of automobiles.

The system automated the overall transportation management system. It manages public transport vehicles and equipment in real time, and collects and makes use of related traffic data. Thanks to its highly developed technology, the system can collect information from sensors installed on roads and provide collected information to enhance traffic operation, backed by wireless communications technology. Thanks to the ITS, Seoul residents can check the public transportation situation on their smartphones, helping them to not waste time waiting for a bus or subway. As information about traffic conditions is reflected in real time, the system helps drivers avoid congestion hotspots and possible accidents by recommending alternative routes. Korea’s ITS won the ITS World Congress Hall of Fame award in Detroit in 2014. TOPIS, in particular, was awarded the PTx2 Showcase Award at the 59th UIPT Congress ((International Association of Public Transport) in Dubai in 2011. It also won the Local Government Award at the ITS World Congress in Tokyo in 2013. Having won world recognition, TOPIS has now been exported to 15 cities, including Ulaanbaatar in Mongolia, Auckland in New Zealand and Bogota in Colombia, as of April 2017.

From http://www.korea.net 04/26/2017

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Korea, Belarus Expand Cooperation on E-Gov't

 

Korea and Belarus will strengthen cooperation on e-government. Vice Minister Kim Seong-lyul from the Ministry of the Interior visited Minsk to discuss cooperation between Korea and Belarus regarding e-government and online government services at the Belarus-Korea e-Government Cooperation Forum on April 26. Minister Sergei Popkov from the Ministry of Communications and Informatization also attended the forum. E-government specialists from the two countries gathered at the forum to discuss major issues regarding online government services, such as the current status of the Global ICT Development & Cooperation Center, cyber security, next generation cyber security technologies that use AI and big data, the management of electrical documents and bridging digital gaps. They also shared some of Korea’s exemplary cases of e-government innovation and spoke about cooperation between the central and local governments. “Collaboration on e-government with Belarus is a big step forward in the worldwide e-government market, because Eastern European nations have great potential as e-government consumers,” said Vice Minister Kim. “It's a chance to diversity and to expand export markets.” “We will share the progress of Korea’s e-government innovations and provide full support to Korean companies in Belarus to ensure their success.”

From http://www.korea.net/ 05/02/2017

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ICT Ministry Expected to Remain Intact

 

South Korea’s new President Moon Jae-in is expected to keep intact the current Ministry of Science, ICT and Future Planning, a unit symbolic of ousted President Park Geun-hye’s administration. In 2013, the ICT Ministry was set up with much fanfare by Park, emphasizing the creative economy, although the drive was criticized as lacking progress. Contrary to speculations that the ministry might be divided or dismantled, Moon is not likely to make a significant change in the organization. “It is not right to get rid of a ministry and create a new one whenever a new administration is formed. It is better to have continuity,” the president said during a meeting with the media at the end of April. “The new government needs to have a control tower (for the governance of ICT). The current ICT Ministry will have that function,” he added. He also said earlier that he would change the current Small and Medium Business Administration into the Small, Medium and Startup Business Ministry.

Another of Moon’s pledges related to information and communication technology was to remove the basic rate of telecommunication companies, which is 11,000 won ($10). Currently, telecom carriers charge smartphone users 11,000 won per month in the name of maintaining telecommunication facilities such as networks, repeaters and base stations. Moon had pledged to remove the basic rate to do away with the burden on households. Although the idea is welcomed by consumers, industry watchers and telecom operators KT, SKT and LG Uplus said it was not realistic. “When the annual basic rates in Korea are combined, it stands at 7 trillion won, higher than 5 trillion won, which is the combined operating profits of the three telecom carriers,” an official from one of the three telecom carriers told The Korea Herald. Yoon Ji-woong, a professor at Kyung Hee University’s administration college, said, “It is doubtful whether the government can control the market price. When the government excessively intervenes in the market, it can create significant confusion,” said Yoon Ji-woong, a professor at Kyung Hee University’s administration college.

From http://www.koreaherald.com 05/10/2017

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SINGAPORE: To Train 10,000 Public Servants with Data Science in Next Five Years

 

The National University of Singapore (NUS) will provide data science training to public servants under a five-year Memorandum of Intent signed with the Government Technology Agency of Singapore (GovTech) on Wednesday. The two parties plan to train 2,000 public officers annually for five years. GovTech chief executive Jacqueline Poh said increased adoption of data science in the public sector will transform the way the government delivers services to the public. "We are glad to partner NUS, which will help us put this tool into the hands of 10,000 public officers over the next five years, and educate them to use it effectively," Poh added. NUS and GovTech will also cooperate to work in the areas of technological innovation, specifically manpower and capability development, for the benefit of public sector agencies, GovTech said in its press release. Other areas of collaboration include knowledge sharing to co-create solutions in the aspects of cyber security and artificial intelligence. GovTech and NUS will also form a GovTech-NUS Exchange Program and provide opportunity for staff to work in each other's organization, the press release said.

From http://news.xinhuanet.com/ 03/29/2017

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THAILAND: Court Judgements Soon Accessible Online

 

LITIGANTS WHO have cases in the Administrative Courts will soon be able to ask for the judgements online or with a mobile application. Krairat Ngeywichit, secretary-general of the Office of the Administrative Courts, said an “e-court” system was under development to improve the convenience of litigants and of the courts themselves. The office has signed a memorandum of understanding with the Electronic Transactions Development Agency (ETDA) on the use of electronic-signature technology so that court verdicts or administrative orders can be made in electronic form. Under the project, an e-court documentation system will be designed to support the use of information technology to enhance the efficiency of the Office of the Administrative Courts. Legislation is pending to enable the use of court e-documents. After that, the office expects to begin providing judgements to litigants online within the next couple of months, and the same service should be available via a mobile application by the end of this year.

 

Moreover, the office ultimately plans to provide court orders, issue summonses, and submit litigation documents in digital format. It will also provide digital files to support the judgements of the courts. Krairat said the office had focused on the development of electronic court systems to keep up with the digital age. The use of IT would speed up the management of court cases. It is another way to build credibility, faith and good public understanding of the Thai justice system, he said. Surangkana Wayuparp, executive director of the ETDA, said the agency had conducted research to develop e-document formats based on international standards. The Trusted e-Document Authority (TeDA) has been developed to support the creation and storage of electronic documents (e-archive and record management), covering electronic signatures and e-time stamping. This complies with the requirements of the Electronic Transaction Act. This system can be used as a model for other government agencies wanting to shift to electronic documents reduce paper usage and facilitate the rapid and reliable provision of public services.

From http://www.nationmultimedia.com/ 03/08/2017

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Government Officials to Be Trained in Digital Technology

 

Government officials nationwide will be trained on digital technology as part of the government’s ambition to turn the country into a digital based economy. Representatives who attended a special lecture delivered by Prime Minister General Prayut Chan-o-cha have signed up to drive the training. Prayut said the country is moving forward amid global dynamics and digital technology is a key to drive it. Prayut said he had instructed the Ministry of Digital Economy and Society to proceed with the plan, so that government officials would be better equipped with technology. Government agencies and officials must change so that they can work in line with the changes and make use of the technology the most, he said. In the next five years, he said, the Thai government would become “the digital based government”.

From http://www.nationmultimedia.com/ 03/08/2017

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VIETNAM: HCM City to Publicise Pollution Data

 

Vietnam's Ho Chi Minh City will publish air and water quality indexes on 48 electronic screens across the city, starting later this month, according to the municipal Department of Natural Resources and Environment. To be released on a monthly basis, they will also be available on the websites of the department and its Environmental Protection Agency and Center for Environmental Monitoring and Analysis, Vietnam News Agency reported Tuesday. The indexes will include concentrations of nitrogen dioxide (NO2), carbon dioxide (CO), sulphur dioxide (SO2), and dust. The water quality indexes will include acidity (pH), dissolved oxygen (DO), chemical oxygen demand (COD), and biochemical oxygen demand (BOD). The data for the indexes will be collected by 16 automatic monitoring stations to be set up at industrial parks, export processing zones and other places around the city. Main causes of poor-quality air in the city are vehicle exhaust, burning of waste, construction, and industrial production.

From http://news.xinhuanet.com 03/15/2017

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Gov’t Launches Website to Receive Administrative Feedback

 

Citizens can now voice opinions on mechanisms, policies and administrative procedures to the Government on website nguoidan.chinhphu.vn, Minister and head of the Government Office Mai Tiến Dũng said on Monday. It is a new interactive information channel between the Government and the citizens, directed by Minister Dũng himself with an aim to actualise the Government and the Prime Minister’s determination to develop an innovative Government to serve citizens, he said at a meeting with the press. The website is accessible on computers and mobile devices with internet connection, he said, adding that citizens can send, track their opinions and receive responses from the Government on unrealistic and asynchronous mechanisms, policies, administrative procedures and unethical behaviour of government officials in completing administrative procedures. The Government’s concerned agencies and responsible authorities will receive and respond to feedback based on their fields and take into consideration proposals and initiatives that aim to improve and develop the national administrative system, he said.  “Notably, citizens and enterprises can evaluate and rate authorities’ responses to their feedback,” he said. The Government will listen to every single feedback and opinion from citizens, he said, adding that the Government Office will take the responsibility of instructing, supervising and reminding ministries, sectors and local authorities to process and respond to citizens’ feedback.

From http://vietnamnews.vn/ 04/04/2017

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Vietnam to Follow ‘Digital India’, Seeks Cooperation on E-governance

 

Vietnam wants to start its own ‘Digital India’ campaign in their country and has sought India’s help in the areas of e-governance and cyber security. Both the countries have signed a Memorandum of Understanding (MoU) whereby Vietnam is planning to emulate many digital initiatives of the Indian government in their country. A Vietnamese delegation led by the country’s information and communication minister Truong Minh Tuan met Union IT minister Ravi Shankar Prasad in Delhi. “Vietnam would like to tap into the experience of India in the delivery of digital services, law management and cyber security as this will help in the economic development of the country,” Tuan told media, adding that the IT sector contributes to 25% of Vietnam’s GDP. Vietnam is also planning to build smart cities on the concept of ‘Smart City Mission’ of India. It will train its officers on e-governance with the help of India. Tuan also invited Indian businesses to open their offices in Vietnam. “Aptech and NIIT are already present in Vietnam and is closely working to develop IT training centres in the country. Aptech has already built one,” Tuan added. Around six lakh people are already working on several digital initiatives in Vietnam.

 

IT Minister Ravi Shankar Prasad proposed building up of platforms such as common service centres and also offered a cooperation with National Institute of Electronics and Information Technology (NIELET) to provide basic courses on cyber security. The minister also suggested a collaboration between India’s National Knowledge Network and Vietnam’s VinaREN in areas of high-performance computing, e-learnings, telemedicine, weather forecast, cyber security, biodiversity and big data. Vietnam has a population of 90 million and nearly 70% of its people are on the internet. And, nearly 90% of all its computers are connected to the web. The south-east Asian country joined a number of others, including the US, Japan, South Korea, the UK, Canada, Australia, Malaysia, Singapore and Uzbekistan, that have favoured India’s Digital India and e-governance initiatives.

From http://egov.eletsonline.com 04/06/2017

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Online Parliamentary Network Introduced in HÀ Nội

 

An ASEAN Inter-Parliamentary Assembly (AIPA) online internal network (AIPA Connect) was introduced to member parliaments at a meeting in Hà Nội on Thursday.  Vice Chairman of the National Assembly Office, Đỗ Mạnh Hùng, said at the meeting that the network would help AIPA members share knowledge and information, improving their information management, policy studies and consultation processes. Conferences on AIPA Connect have been held for specialists from member nations to exchange ideas and learn from each other’s experience in information technology, he said. Bernardo Agawin Jr., regional advisor to the German Agency for International Development Co-operation (GIZ) and AIPA technical support coordinator, said the meeting aimed to foster AIPA connections by encouraging the use of the new internal network. The meeting also looked into integrating the network into each member parliament, setting priorities for users, collecting feedback on difficulties facing users and providing solutions to technical obstacles, he said. Director of the National Assembly Office’s IT Centre, Lê Hoàng Hải, briefed the meeting on IT applications in the office with regard to organisation, human resources, legal framework and technical infrastructure. He also introduced orientations to using the network as well as its major features. The NA Office had last June held the third conference on AIPA Connect in HCM City. It had sent IT specialists to the conferences as well as IPA Connect-related training courses jointly organised by the AIPA Secretariat and the GIZ.

From http://vietnamnews.vn/ 04/21/2017

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BANGLADESH: IT Ministry-- National Assembly Panel Approves Rs 2.56 Billion Outlay Under PSDP

The National Assembly Standing Committee on Ministry of Information Technology and Telecommunication (MoIT) approved a total outlay of Rs 2.56 billion under the Public Sector Development Programme (PSDP) for fiscal year 2016-17 against Rs 922.804 million earmarked for the current financial year. The standing committee meeting, chaired by Captain Muhammad Safdar (r), thoroughly discussed the proposals prepared for fiscal year 2016-17, in respect to MoIT and its attached departments and sent to the Committee on Information Technology for consideration and recommendations.  The proposed layout of PSDP for fiscal year 2016-17 is Rs 2.56 billion for 20 schemes relating to IT & Telecom sectors include 11 old/ongoing and nine new projects. The ministry proposed Rs 1.33 billion for 9 new schemes: (i) IT capacity building of federal government employees (NITB)-Rs 20 million, (ii) replication of e-health services at federally administrative hospitals (NITB)-Rs 20 million, (iii) research studies and up-gradations for ICT industry- Rs 51 million, (iv) IT industry support programs (PSEB)-Rs 37.264 million, (v) expansion of broadband internet services in AJ&K Phase-II (SCO)-Rs 44.4 million, (vi) expansion of broadband internet services in GB Phase-II (SCO)-Rs 32.5 million, (vii) replacement of GSM network of AJ&K -Rs 580 million, (viii) provision of seamless GSM coverage along KKH for proposed Gwadar-Kashghar economic corridor in Gilgit-Baltistan GB (SCO)-Rs 489 million and (ix) feasibility study and consultancy for development of Information Technology (IT) park at Karachi-Rs 58.287 million. 

The government allocated Rs 922.804 million including Rs 722.804 million local component and Rs 150 million foreign component for the current year. However the data of Ministry of Planning, Development and Reforms shows that Rs 1342.55 million has so far been released to IT and Telecom Ministry including Rs 1144.5 million foreign aid and Rs 198 million local components.  The Ministry of Planning, Development and Reforms does not show the foreign component however, according to the Economic Affairs Division, China has released Rs 1,144.5 million for construction of cross-border optical fiber cable (OFC) system between China and Pakistan for international connectivity of voice/data traffic under the China Pakistan Economic Corridor (CPEC). 

The government has not released any amount against the replication of e-office (basic common applications) at 45 divisions of federal government, research & development unit (Islamabad) and technology parks development project at Islamabad projects. After being passed from Standing Committee, the proposed PSDP would be presented before the Ministry of Planning, Development and Reforms for further consideration.  The committee also constituted a sub committee to investigate the illegal appointments in National Telecommunication Corporation (NTC). Aisha, MNA who was invited on special capacity, drew the attention of the committee towards investigation for the illegal appointments in NTC. The meeting was attended by Muhammad Talal Chaudhry, Mehar Ishtiaq Ahmad, Makhdum Khusro Bakhtyar, Farhana Qamar, Zahra Wadood Fatemi, Nauman Islam Shaikh, Amjid Ali Khan, Engineer Dawar Khan Kundi and Shahjehan Muneer Mangrio Members/MNAs and on special invitation by the Committee Aisha, MNA besides Azmat Ali Ranjha, Secretary Ministry of Information Technology and Telecommunication and with their other staff. 

From http://www.brecorder.com 03/05/2016

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INDIA: Taking eGovernance to Level Next

 

With a view to giving fur- ther push to the digital initiatives in the State, so as to bring more gov- ernment services to the citizens’ doorsteps, the Government has under- taken several projects in different areas, which are in various stages of implementation. They include: AGRISNET is a mission mode project under National e-Governance Plan of Government of India, Department of Agriculture & Co- operation. The Ministry of Agriculture has decided to launch a Central Sector Scheme titled ‘Strengthening / Promoting Agricultural Informatics & Communications’ of which one component is AGRISNET. The Department of Agriculture, Punjab has initiated to introduce eGovernance by leveraging ICT to provide agriculture related information or data and to improve upon its functioning in order to bring efficiency, transparency and accountability. The project is currently in the advance stage of final- ising Project Consultant.

 

The Department of Telecommunications (DoT) has cleared creation of a ‘National Optical Fibre Network’ (NOFN) with an investment of Rs 20, 000 crore that would provide broadband connectivity to all village panchayats in three years. The Telecom Commission (DoT) decision- making arm has approved the project that will be funded through the Universal Service Obli- gation (USO) Fund. The funding for the broad- band network will come from the USO fund; the USO fund has a balance of Rs 16,000 crore. A World Bank study revealed that a 10 per cent increase in broadband connectivity helps in pushing the GDP growth by 1.4 per cent. Once completed, the optic fibre network will help bring various electronic and Internet-based initiatives of the government to the people living in the remotest corner of the country. In State of Punjab, NOFN will provide connectivity to more than 12000 Gram Panchayats (GPs) of the State. This would ensure broadband connectivity with adequate bandwidth till the village level. NOFN shall be a 365×24 reliable, robust, scalable and available IP capable network to ensure continuous availability of services. In the first phase connectivity shall be provided to 5000 villages.

 

NOFN will help the government implement its various eGovernance initiatives such as e-health, e-banking and e-education,facilitating inclusive growth. NOFN will enable effective and faster implementation of various mission mode e-governance projects as well as delivery of a whole range of electronic services by the private sector to citizens in rural areas. Department of Industrial Policy & Promotion (DIPP), Ministry Of Commerce & Industry, Government of India is currently implement- ing the eBiz Mission Mode Project under the National eGovernance Plan (NeGP) in the coun- try. The project envisions transforming the business environment by provid- ing efficient, convenient, transparent and integrated electronic services online through a single window to the investor, industries and businesses in the areas of information on forms and procedures, licences payments and compliances through- out the life cycle of a business or industry. The core theme of eBiz lies in radical shift in the Government Service Delivery approach, from being department-centric to customer-centric. Initially 24 services have been offered to various departments in the First Phase of project. The Department of Industrial Policy & Promotion (DIPP), Ministry of Commerce & Industry, is currently implementing the eBiz Mission Mode Project under the National e-Governance Plan (NeGP). The Core theme of eBiz lies in radi- cal shift in the Governments’ services delivery approach from being department-centric to customer-centric. Project will facilitate single window delivery of services to investors and businesses throughout the business life cycle. The DIPP has decided to extend this project to Punjab immediately and currently it is in the initial stage of dialogue.

 

“eGovernance in Municipalities” is a unique initiative of the government of India conceptualised under the umbrella of the overall National e-Governance Plan (NeGP) aimed at improv- ing operational efficiencies within Urban Local Bodies (ULBs). It has been observed that presently there is very limited or no computerisation across ULBs in different States. There is very limited or non-existent staffs with IT know-how. There is lack of standardisation of processes and processes are primarily operated in a manual mode. This MMP is one with significant citizen interaction, given that municipalities provide a large number of basic services for millions of citizen living in urban centres across the Nation. In Punjab, Local Government Department has initiated this project to deliver end-to-end ser- vices to its citizens in a citizen-centric way with high levels of accountability and transparency in its service delivery supported by a high degree of efficiency and effectiveness in the department’s internal operations. The project is in the process of selection of implementing agency. NeGP, in its last Apex Committee meeting included “Education” as a new MMP. The proj- ect is in the initial stage of conception. As a first step in conceptualizing the scheme in the area of Education, the Department of School Edu- cation & Literacy initiated the process of con- sultations with stakeholders for framing Core Scope Document. The core focus of deliverable services to its stakeholders such as students, parents, partners, State Govt. NISG has been selected as a consultant for the preparation of Core Scope Document

 

The Apex Committee for the National eGovernance Plan (NeGP) chaired by Cabinet Secretary has approved the inclusion of Health as a Mission Mode Project (MMP) under the NeGP. ICT for programme management has been undertaken by the Ministry of Health & Family Welfare in the Mother and Child Tracking System (MCTS) programme and the Ministry envisages a more comprehensive use of ICT including for Hospital Information Systems, supply chain management for drugs and vaccines, providing ICT tools to ASHA and ANM workers, programme management of National Rural Health Mission (NRHM), etc. through this MMP. The Ministry of Health & Family Welfare is the nodal Ministry for the design, development and implementation of the MMP. Currently, a study to identify the priorities and scope of the MMP is underway. The Targeted Public Distribution System (TPDS) is an important social safety net for the poor. To improve efficiency and effectiveness of the entire system, the Department of Food & Public Distribution, Ministry of Consumer Affairs, Food and Public Distribution, GoI, has embarked upon an eGovernance initiative involving computerisation of TPDS. For achieving end-to-end Computerisation of TPDS, the Department of Food & Public Distribution, Government of India has identified 4 key components which are required to be implemented in all the States/UTs as below:

1.                Creation & Management of digitised Beneficiary Database

2.               Supply-Chain Management of TPDS commodities from Food Corporation of India (FCI) till Fair Price Shops (FPS)

3.               Sale of TPDS commodities at Fair Price Shops including identification and   authentication of beneficiaries and recording of transactions.

4.               Transparency and Grievance Redressal Mechanism For PDS Punjab

 

For PDS Punjab is the torch bearer in initiating the Biometric based Authentication Services with Food and Civil Supplies Department established as the state level Authentication User Agency (AUA). Authentication Service Agency (ASA) setup has also been completed. State is working on the PDS project using this Aadhaar authentication framework through PoS devices at Fair Price Shops to address issues of inefficiency, wastage and pilferage. The digitisation of Ration Card data has been completed and field verification and seeding of Aadhaar to Ration Cards is being done on ground leveraging technology as well as administrative proficiency.

From http://egov.eletsonline.com 03/09/2016

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Modi Advocates Use of IT for Speedy Delivery of Justice


ALLAHABAD: Prime Minister Narendra Modi today stressed the need for use of technology for speedy delivery of justice and asked startups to come up with innovations to aid the judicial system. He also assured Chief Justice of India J S Khehar the government will make all efforts to back his resolve to reduce burden on the judiciary and bring down pendency of cases. "The government wants that the judicial system of our country makes full use of information and communication technology. This should be given priority," he said, adding, "This can help save a lot of time and money." Addressing a function to mark 150 years of the Allahabad High Court, Modi said, "I assure the chief justice that government will back his 'sankalp' (resolve) to bring down the burden on the judiciary and reduce pendency of cases." He also said video conferencing should be used for deposition made in courts by undertrials, witnesses and officials to prevent wastage of time and money. "So many precious hours of officials, which should have been spent doing administrative tasks, gets used up in travelling to far-off places to appear in courts. This can be obviated through video-conferencing," he said. The Prime Minister noted that security concerns associated with physical production of undertrials in courts could be addressed by use of video conferencing. Many unfortunate incidents have taken place in Uttar Pradesh during transportation of undertrials to courts but with Yogi Adityanath as chief minister, there may be a drop in such incidents, Modi remarked, evoking peals of laughter. 


The PM recalled that during the 2014 Lok Sabha polls campaign he had said that he would abolish archaic laws if elected and the government has now done away with 1,200 redundant laws. "It is in the interest of justice that the people of the country are liberated from this huge, complicated tangle of laws," he said. Quoting the address of the then president S Radhakrishnan at the centenary celebrations of the high court five decades back, Modi said every law must ensure justice and welfare of all, not just the rich and this principle remains relevant. Mahatma Gandhi always emphasised the need of judging every action on the touchstone of how it would affect the poorest of the poor and this should be the intention behind every law made, the PM said. During his address, he appealed to the judiciary, government officials and the people to make 2022, the 75th year of Independence, a target year to take the country to greater heights. At the function, he paid tributes to the contributions of people with legal background including the Mahatma and Jawaharlal Nehru who had put the need for Independence in the mind and hearts of the people. 

 From www.siliconindia.com 04/05/2017

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E-governance Through e-Nagarpalika in Madhya Pradesh

 

The state government of Madhya Pradesh has launched a new portal ‘e-nagarpalika’ to provide e-governance to its citizens. Through this digital platform, all municipalities and corporations across MP have been connected online providing easy access of government services to people.UST Global, a US-based leading digital technology services company has partnered with the MP government to usher in a new era of good governance, accelerated economic growth, and inclusive social development. Around 378 urban local bodies including 16 Municipal Corporations, 98 Municipal Councils and 264 Nagar Panchayats have been connected through e-Nagarpalika.People can avail services like birth, death and marriage registration, request for litter and debris collection, evidence certificate for insurance claims and requests for fire extinguishing services, septic tank cleaning, sewerage cleaning, tree cutting, water tanker, ambulance, mobile toilet, funeral van and grievance registration and tracking on the portal.e-Nagarpalika can be accessed through a mobile app, internet, call centre, SMS and a citizen facilitation center. From governance perspective, e-Nagarpalika will include financial accounting management, budget, property tax process, water charges, project systems, asset management, procurement and material management, HR and payroll, real estate management, employee self service.e-Nagarpalika will serve as a single platform for linking seven smart cities, Atal Mission for Rejuvenation and Urban Transformation (AMRUT) planned by the MP government.

From http://egov.eletsonline.com 04/06/2017

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Gujarat Transport Department Goes Hi-tech with a New Mobile App

 

In sync with the Prime Minister Narendra Modi’s Digital India dream, the Gujarat State Road and Transport Corporation (GSRTC) has launched a mobile app to provide facilities online. Commuters can now book advance tickets online through this app. The GSRTC Official Ticket Booking app allows the passengers to track the buses plying on different routes, seat availability, departure and arrival time etc. They will get the notifications and details on their mobile once they book their tickets through this application. Therefore, printed tickets will not be required for travelling. “It is a very useful and convenient app for the users. Even a newcomer can easily learn to operate it. It is country’s first GPS based app by any state transport corporation where you can track your bus,” said Principal Secretary of Gujarat Transport Department, Vipul Mittra. The app was launched by the Gujarat’s Chief Minister Vijay Rupani in Gandhinagar. Vipul Mittra, Principal Secretary of Transport Department and Vijay Nehra, Managing Director, GSRTC were also present on the occasion.

From http://egov.eletsonline.com 04/06/2017

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New Motor Vehicle Bill Promises e-Governance in Transport Sector

 

Ensuring 100 per cent e-governance in the transport sector, the Motor Vehicle (Amendment) Bill 2016 bill has been passed in the Lok Sabha. Seeking to amend the 30-year-old Motor Vehicle Act 1988, it calls for maximum liability for third party insurance at Rs 10 lakh in case of death in a motor accident, and compensation of Rs 5 lakh for grave injuries. To erase the corruption in the transport sector new provisions have been added in the bill to check bogus driving licenses and vehicle thefts, slapping heavy penalty on traffic violators and protecting the good Samaritan. In case of death in hit-and-run accidents, the bill provides for eight-fold increase in compensation to Rs 2 lakh.“We will have to bring online governance to put an end to the corruption. Corruption would not be tolerated and we are firm on this. Even as a minister I would not be able to obtain driving licence sitting at home,” said Road Transport and Highways Minister, Nitin Gadkari, reported The Hindustan Times. The bill seeks to make services like issuance of licences totally transparent and online. There is also a provision of punishment for transport officials in case of delay in issuance of the document to eligible applicants. After the new law is implemented, everyone including the VIPs have to visit the Regional Transport Office to get the driver’s licence licence. RTOs have to deliver driving licence in maximum three days, failing which action will be taken against them. Learner’s licence can be availed online without the need to visit the RTO office. Driving licence will also be linked to the Aadhaar.

From http://smartcity.eletsonline.com 04/19/2017

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Data Stored on Cloud Must Remain Within the Country

 

The Ministry of Electronics and IT (MeitY) has issued guidelines according to which, all the data stored on the Cloud technology must remain within the country.MeitY has issued new guidelines for government departments using cloud computing technology.“The terms and conditions of the Empanelment of the Cloud Service Provider has taken care of this requirement by stating that all services including data will be guaranteed to reside in India,” the guidelines said.The cloud computing service enables its user to hire or use software, storage, servers as per requirement instead of purchasing the whole system, reported the livemint.comMeity has empanelled 11 companies for providing cloud computing services to government departments which include Microsoft Corp., Hewlett Packard, IBM India ,Tata Communications, Bharat Sanchar Nigam Ltd (BSNL), Net Magic IT Services, Sify Technologies and CtrlS Data Centers.Cloud computing can help government departments expand capacity of their IT system as per need and even for short period and quickly start any online service.“The CSP’s part in this shared responsibility includes providing its services on a highly secure and controlled platform and providing a wide array of security features customers can use. The departments’ responsibility includes configuring their IT environments in a secure and controlled manner for their purposes,” the guideline said. The guidelines on cloud computing follows MeghRaj Policy (cloud policy) to provide strategic direction for adoption of cloud services by the government.The aim of the cloud policy is to realise a comprehensive vision of a government cloud (GI Cloud) environment available for use by central and state government line departments, districts and municipalities to accelerate their ICT-enabled service improvements.As per the guidelines, both cloud service provider (CSP) and government department will have to share responsibility for the managing services provisioned using cloud computing facility.

From http://egov.eletsonline.com 04/21/2017

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Puducherry Moves Towards e-Governance

 

In line with the Digital India drive of the central government, the Puducherry government has developed an e-office software programme that would be implemented in all the government departments of the Union Territory.Developed by the National Informatics Centre (NIC), the programme will be set up in five departments initially including the Secretariat.“E-governance is aimed at ushering in more efficient, effective and transparent inter-government transactions and processes,”said Secretary to Department of Information Technology D Manikandan in conversation with India Today.Around 250 officers will be given special training for the programme. The innovative system will ensure paperless, efficient and transparent governance.The territorial government has also proposed to establish free Wi-Fi connectivity in 14 government-run colleges in the Union Territory, using funds under Rashtriya Uchchatar Shiksha Abhiyan (RUSA) scheme.Telecom providers have been asked to provide this Wi-Fi connectivity under their Corporate Social Responsibility (CSR) scheme.Railtel Corporation of India has agreed to provide free Wi-Fi at the Legislative Assembly and also at the local Railway station.

From http://smartcity.eletsonline.com 04/21/2017

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SRI LANKA: Exploring Digital Identity Council for Citizen Data

 

Sri Lanka seeks to establish a Digital Identity Council to implement the national policy on collection, storage, sharing and use of citizens’ personal data under the proposed centralized Household Transfer Management project.In 2015, the cabinet authorized ICTA to facilitate implementation of the centralized Household Transfer Management project.The project aims to establish a National Digital Identifier and National Digital Transaction platform where data including biometric information of citizens would be stored and shared with government organizations through a National Authentication Platform.Since this platform should be managed with the highest level of trust, proper governance and policy framework, it has been proposed to set up a Digital Identity Council.Cabinet approval has granted to draft the amendments required for the existing ICT Act in order to facilitate setting up and operation of a Digital Identity Council.Once the draft amendment is approved by the cabinet, the bill will be presented to Parliament for approval.The legal framework for the ICT policies to be adopted by the Cabinet is established through the Information and Communication Technology Act, No.27 of 2003 amended by the Amendment Act, No.33 of 2008.

From http://www.lankabusinessonline.com 04/10/2017

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AFGHANISTAN: Modeling Korean E-Gov't

 

A group of Afghan government officials has visited Korea to learn about how online government services work in the country. The 13-member delegation talked with representatives from the Ministry of the Interior on Feb. 28 to seek ways to put in place an e-government system in Afghanistan that is similar to the existing one in Korea. At the talks, the Afghan delegation called on the Korean government to share more e-government related skills and to provide more training programs for Afghan officials. The two sides vowed to work together to establish a stable e-government system in the South Asian country by making government websites more modern and by boosting the capabilities of government officials. During their time in Korea, the delegation will attend educational programs and talk about a possible set of platforms that could deal with government and public affairs online, including Korea's National Computing and Information Service, an integrated management system that handles information resources at each government body, and its On-Nara BPS System, a system that has computerized all the processes of government and public affairs, such as policies and civil petitions. The Afghan officials will visit several facilities that run such e-government systems, like the Korea Public Finance Information Service, which manages the government’s financial activities, the Incheon Airport Immigration Office, and the Future Healthcare Exhibition, where visitors can get hands-on experiences with digital healthcare services based on advanced IT. “We will spare no effort to share with our Afghan friends our know-how on running an e-government, so that the country will be able to innovate the way in which it runs its own government. We also hope that both countries will further increase exchanges in this sector,” said an official from the Ministry of the Interior.

From http://www.korea.net/ 03/02/2017

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AZERBAIJAN: Customs Committee Fully Electronizes Its Services in Azerbaijan

 

Azerbaijan's State Customs Committee completely has shifted to the electronic system of rendering services, Aydin Aliyev, Head of the State Customs Committee (SCC), said during his speech at the Caspian Energy Forum – 2017 held in Baku on April 12. Global economic crisis, oil prices’ fall and the devaluation of manat facilitated reforms aimed at developing non-oil sector and diversifying the country’s economy under the leadership of the President of Azerbaijan, he added. "The reforms concerned the customs sphere as well. Currently, the sphere of customs services is electronized for 100 percent in Azerbaijan. We are creating conditions for the operation of green corridors. Ten organizations from the main importing countries may already use green corridors on our initiative. The improvement of the legal framework is continuing, the program for the development of domestic production has been launched," he said. Aliyev also recalled the introduction of the Tax-Free system at border points and airports. "At the time, foreign tourists leaving the country can freely get VAT on purchases in Azerbaijan back, which has a positive effect on the development of the tourism sector," he added. Moreover, the customs payments to the state budget of Azerbaijan have increased, according to the head of Customs Committee. "In the first quarter of the year, 571 million manats was transferred to the state budget, which is 154 million manats more than the figure for the three months of last year. Thus, the forecasts for deductions are fulfilled in excess of those expected," Aliyev concluded.  The forecast on transfers on customs duties and taxes has been set at 2.2 billion manats ($ 1.35 billion) for 2017, which is 21.5 percent more than the forecast for 2016.

 From http://www.azernews.az/ 04/12/2017

 

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UZBEKISTAN: Reforming Internal Affairs

 

An integrated action program was approved in Uzbekistan to reform the country’s internal affairs agencies under the President Shavkat Mirziyoyev’s decree "On measures to radically increase the efficiency of the internal affairs bodies’ activity, strengthening their responsibility for ensuring public order, protection of the rights, freedoms and legitimate interests of citizens.” The decree states that the work of internal affairs agencies should be aimed at rendering timely and qualitative assistance to the population. Under the decree, tasks and functions of subdivisions of internal affairs bodies should be clearly defined and organizational structure should be optimized. Another priority will be to improve the legal culture of all segments of the population, instill respect for the law and intolerance to any manifestations of violations of the law. The system of training, retraining and professional advancement of employees of internal affairs bodies will also be revised and improved.

 From http://en.trend.az/ 04/11/2017

 

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Information Technology Ministry Announces Journalist Contest

 

Uzbekistan’s information technologies and communications ministry announced a journalist contest titled ‘Hamkor juranlist’ and focused on ICT.  The contest is aimed at promoting ICT and e-government projects, raising public awareness about new technologies, and supporting media.  Journalists from Uzbekistan’s state and private media are invited to submit analytical and critical materials in Uzbek and Russian that will be submitted from 15 April until 25 August this year.  Interested journalists can apply via the ministry’s press service.  The criteria include: relevance, coverage, and style.  The three best journalists will be given diplomas, memorable statuettes, and prizes: a notebook (1st place), a tablet (2nd place), and a smartphone (3rd place).  The journalists will be awarded in September, at the ICT Week.

 From http://news.uzreport.uz/ 04/12/2017

 

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AUSTRALIA: No Involvement in Robo-Debt System, Says ATO

 

Officials from the Australian Taxation Office are unhappy about the fact that their employer is being linked to Centrelink over the automated debt recovery programme launched by the latter in December.Senior ATO officials told a Senate Estimates committee looking into the debt recovery effort that all the tax office had done was to hand over taxpayers' data to the Human Services Department.The data had then been used by Centrelink in its debt recovery programme, the officials said, Fairfax Media reported.Thousands of Centrelink letters were sent to Australians before Christmas, informing them that their earnings were at variance with what they had declared to the ATO.They were given up to three weeks to explain, or face an adverse assessment and have to pay a recovery fee of 10%. The extent of inefficiency in government ranks can be judged by the fact that Human Services Minister Alan Tudge himself expressed surprise when told of this recovery fee.

 

Some letters dealt with payments made six years ago and even earlier. The Centrelink website itself asks people to keep pay slips for six months.During Wednesday's hearing, the committee was told that only $24 million, of the nearly $300 million that had been claimed by Centrelink from welfare recipients, had been repaid in nearly two months, with some repayments being as little as $5 weekly.Despite this, Department of Human Services Secretary Kathryn Campbell said there was no intention of stopping the debt recovery programme.She claimed the biggest challenge in the programme was a the welfare recipients' "failure to engage". Changes to the programme would include using registered mail, simpler language and a better online log-in system."The view of the department is that there are a number of refinements that needed to be made, those refinements are being made, and that the system should continue," she said. Australian Council of Social Services chief executive Cassandra Goldie told the committee that the programme was an abuse of power."The impact of this robo-debt system, as it has come to be known, has been to cause extensive distress and suffering right across the community with thousands of people affected," Dr Goldie said."In the lead-up to this programme being unleashed there was a perception created that if you do not comply, you may go to jail."We believe the actions of the government have culminated in creating a serious climate of fear around this programme."

From https://www.itwire.com 03/09/2017

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Australian CIOs Increasing Big Data Budgets in 2017: Telsyte

 

Big data and analytics now rival CRM and marketing automation for share of software budget, according to new research from analyst firm Telsyte. Australian enterprises are increasing their investment in big data in 2017, according to new research from analyst firm Telsyte. Of the 269 ICT decision makers who participated in the Telsyte Australian Big Data & Analytics Market Study 2017, 83 percent said they were planning to invest more on hardware, software, and services to boost their big data analytics capability in 2017. Intention to use big data analytics were found to be high across a range of applications including: financial modelling; customer interaction; security and fraud detection; retail sales and ecommerce; and the Internet of Things (IoT) and machine-to-machine infrastructure.

 

Telsyte claims big data and analytics are now "in the same league" as CRM and marketing automation for share of software budget, coinciding with growing demand for high volume data processing and real-time intelligence. The main benefits CIOs are looking to derive from big data and analytics are improved productivity, decision making, and product and service development, which Telsyte claims is the number one business priority for Australian ICT decision-makers. While more than half of Australian CIOs expect a five or more fold increase in the number of IoT devices in their enterprise within the next five years, the lack of a big data strategy was found to be a hindrance to IoT adoption in one in four enterprises. "Just collecting and processing data is half the story. Australian business leaders must use real-time analytics to gain business value from data and transform their decision-making from reactive to proactive," said Rodney Gedda, senior analyst at Telsyte.

 

The main barriers to mainstream adoption of big data, according to Telsyte, include software costs, lack of in-house skills, and IT infrastructure requirements. A study by Telsyte published in November last year indicates a greater uptake of emerging technologies among Australian enterprises. 3D printing was found to be gaining traction among enterprises, with 24 percent using it or having exploratory projects in place. The study also found that one in three enterprises intend to use robotics, while 25 percent of organisations with more than 500 employees are already using robotic process automation. Augmented reality (AR) and mixed reality (MR) were also found to be of high interest, with 57 percent of enterprises currently using or intending to use AR/MR technology. Meanwhile, 22 percent of enterprises have IoT programs or pilot programs in production, while 29 percent have IoT devices and a strategy, but nothing in operation.

From http://www.zdnet.com 03/16/2017

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Innovation Department Hunts Cyber Advisory Package for Australian SMEs

 

The department has published a request for tender seeking a provider to develop a cybersecurity-focused package for advisors to drum in the importance of protecting assets to Australian SMEs.The Department of Industry, Innovation and Science has gone to tender to find a provider to develop a package to help Australian small-to-medium enterprises (SMEs) understand and tackle cybersecurity.The department is after a supplier to design, develop, and deliver cybersecurity-focused materials for business advisors to motivate Australian SMEs, while still adhering to their responsibility under the Business Evaluation (BE) process -- a service under the Business Management element of the Entrepreneurs' Programme. "Although Australian SMEs account for almost 70 percent of all employment in Australia, they do not always have the resources to manage specialist areas of business activity -- including cybersecurity -- and the role of business advisers is to engage with them on their continued performance," the RFT explains.

 

The RFT is asking for cybersecurity materials to be written in "nontechnical" language that can be absorbed by business advisors and owners of SMEs with little or no IT or cybersecurity understanding.The materials must provide advisors with an enhanced capability to assess the relevance and impact of cybersecurity when working with SMEs, the RFT states. The training materials must also reflect the BE Framework, the Action Plan fundamentals -- described as a deliverable from the BE that business advisors write and deliver to SMEs which includes recommendations for improvements -- and the scope for a "quality action".The department is asking for an online diagnostic, described as 15-20 minute questionnaire that allows SMEs to self-assess their cybersecurity risk and maturity, and be alerted to any red flags for the business.It is expected to highlight to SMEs the value of data they have access to and are responsible for, and the impact a cybersecurity incident involving this data could have.

 

The RFT also asks for a business advisor cybersecurity diagnostic, which is essentially a more detailed version of the SME-targeted one and is expected to assist advisors in formulating a cybersecurity action plan.The department wants to see examples of where a respondent has implemented such materials elsewhere, as well as hear of case studies that can be used to train business advisors on the importance of cyber resiliency.The successful recipient of the six-month government contract will also be required to train business advisors via an online webinar and face-to-face workshop."Cash flow can make or break a business. If it is invested it can grow, and if its pervasiveness goes unchecked it can leak. Data is no different," the RFT explains."Investing in the digital mesh across suppliers, customers, and interconnected equipment can support growth, and data leakage leads to theft and sabotage by those who see the value.

 

"This valuing of data requires a profound shift in how we do business and the need to improve cybersecurity to protect data; global value chains are increasingly a function of dollars and data, and the need to speak a trusted digital language will quickly create winners and losers."Earlier this month, Assistant Minister for Digital Transformation Angus Taylor criticized the procurement method currently in place for lower cost government projects, highlighting that the panel process has been a big barrier to smaller, innovative companies getting access to government opportunities.

 

The assistant minister explained that often panels are being used by government for projects that lie within the AU$80,000 to AU$5 million bracket, as they have previously not been large enough to require a customised solution, or large enough that provider selection warrants intervention from government.Taylor explained this spend bracket is also the sweet spot for SMEs, as generally the projects can be turned around quickly, and allow for a single technology solution to a problem that is reasonably digestible."We know that by increasing our spend on SMEs we can create a whole industry in this country. An allocation of 10 percentage points more of our IT spend -- of AU$9 billion -- to SMEs will be one of the biggest investments in innovation in this country's history," Taylor said.

From http://www.zdnet.com 03/31/2017

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Governments Lag in Spending on Digital: Survey

 

Organisations in the private and public sectors spend a greater proportion of their IT budgets on digital initiatives than governments, according to a global survey. The survey by Gartner also reveals that top-performing organisations anticipate spending 43% of their IT budgets on digitalisation, compared with 28% by their government counterparts – and that 33% of private/public organisations spend more on digitalisation while just 21% of governments spend on that area. The survey includes the views of 2598 chief information officers from 93 countries, representing US$9.4 trillion in revenue or public sector budgets and UUUS$292 billion in IT spending, including 377 government CIOs in 38 countries. According to Rick Howard, research vice-president at Gartner, 2016 proved to be a watershed year in which frustration with the status quo of government was widely expressed by citizens at the voting booth and in the streets, accompanied by low levels of confidence and trust about the performance of public institutions.

 

[loadposition peter}"This has to be addressed head on. Government CIOs in 2017 have an urgent obligation to look beyond their own organisations and benchmark themselves against top-performing peers within the public sector and from other service industries. They must commit to pursuing actions that result in immediate and measurable improvements that citizens recognise and appreciate." The survey reveals that government CIOs as a group anticipate a 1.4% average increase in their IT budgets, compared with an average 2.2% increase across all industries. But, local government CIOs fare better, averaging 3.5% growth, which is still more than 1% less on average than IT budget growth among top-performing organisations overall at 4.6%. Gartner says the data is directionally consistent with its benchmark analytics that indicate average IT spending for state and local governments in 2016 represented 4% of operating expenses, up from 3.6% in 2015.

 

And for national and international government organisations, average IT spending as a percentage of operating expenses in 2016 was 9.4%, up from 8.6% in 2015. "Whatever the financial outlook may be, government CIOs who aspire to join the group of top performers must justify growth in the IT budget by clearly connecting all investments to lowering the business costs of government and improving the performance of government programmes," Howard said. Looking beyond 2017, Gartner asked respondents to identify technologies with the most potential to change their organisations over the next five years. Advanced analytics takes the top spot across all levels of government (79%) while digital security remains a critical investment (57%), particularly in defence and intelligence (74%). According to Gartner, the Internet of Things will clearly drive transformative change for local governments (68%), whereas interest in business algorithms is highest among national governments (41%). All levels of government presently see less opportunity in machine learning or blockchain.

From https://www.itwire.com 04/26/2017

 

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StartupAUS Critical of Budget Lack of Focus on Start-ups, Innovation

 

StartupAUS, Australia's peak advocacy group for start-ups, says start-ups have “dropped off the radar” in the budget and the government has a lot to do to deliver on commitments to make Australia one of the best countries in the world for innovators.The chief executive of StartupAUS, Alex McCauley, said innovation and entrepreneurship were not major focal points of the budget.“There clearly isn't a focus on start-ups or innovation in this budget. That will certainly cause some frustration, because the government has done a lot to build expectations that it is committed to making Australia one of the best countries in the world for innovators. It still has a lot of work to do to deliver on that commitment.“In his budget speech last year, on the back of the launch of the government’s laudable National Innovation and Science Agenda, Treasurer Scott Morrison said that ‘harnessing the power of innovation and entrepreneurship, to create our own ideas boom, lies at the heart of our plan to support jobs and create growth’.

 

“In this year’s speech, entrepreneurs were not mentioned. Start-ups seem to have dropped off the radar."Last night the Treasurer said that 'the signs of an improving global economy are there to see', and that he saw the 'potential for better days ahead'.“Technology will play a big role in delivering economic value around the world in coming years – in order for Australia to benefit we must maintain a strong commitment to supporting the development of young, high-growth, innovative Australian businesses."While welcoming the budget’s support for certain segments of the innovation sector, McCauley said the measures were modest, both in terms of their budget impact and their overall effect, and innovation and entrepreneurship were not major focal points.McCauley acknowledged the government’s new measures in the budget to increase competition and access to data in the banking sphere, along with taxation reforms for digital currencies, which he said would help Australian fintech companies.“It also includes plans to introduce crowd sourced equity funding for proprietary companies, which is a step forward for start-ups looking to raise crowdfunding. It's encouraging to see advanced manufacturing attracting additional support, too.”

From https://www.itwire.com 05/10/2017

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Government Consulting Industry on Spectrum Reform

 

The federal government has embarked on an industry consultation process ahead of bringing in changes aimed at reforming Australia’s spectrum management system, a key part of the country's telecommunications and communications infrastructure.Communications Minister Mitch Fifield says the proposed reforms would simplify the regulatory framework to support new and innovative technologies and services.A consultation package has been released this week and includes an Exposure Draft of the Radiocommunications Bill and related papers including broadcasting spectrum and transitional arrangements.The government has also released consultation papers on government spectrum holdings and spectrum pricing.According to Fifield, the reform proposals would involve the undertaking of the “most significant change” to Australian spectrum management in the last 25 years.The consultation package has been developed in consultation with the Australian Communication and Media Authority.

 

The ACMA has prepared supplementary material to assist stakeholders in better understanding the exposure draft.The proposed reforms follow the recommendations of the government’s 2015 Spectrum Review to:Replace the current legislative arrangements with new legislation that removes prescriptive process and streamlines licensing for a simpler and more flexible framework;Better integrate the management of public sector and broadcasting spectrum to improve the consistency and integrity of the framework; and Review spectrum pricing to ensure consistent and transparent arrangements to support the efficient use of spectrum and secondary markets.As part of the consultation process, the Department of Communications and the Arts will host a series of presentations over the coming weeks to introduce stakeholders to the Bill and related material. Consultation will run for six weeks until the end of June and the government says it intends to present a further Exposure Draft to stakeholders for comment before finalising the legislation for introduction to Parliament.“Spectrum is essential to today’s digitally-networked economy and is a major contributor to Australia’s economic and social wellbeing,” Fifield said.“It is a finite resource that needs to be managed efficiently. The use of spectrum underpins many aspects of our daily lives including the use of phones, television,  radio and simply checking the weather.”

From https://www.itwire.com 05/19/2017

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Govt, Aust Post to Create Online ID System

 

Australia Post and the federal government's Digital Transformation Agency have agreed to team up and create an online identification system to make it easier for the public to access the government's digital services. The two will work to integrate the ID technology which is used by Australia Post into the Commonwealth’s Digital Identity Framework. Australia Post managing director and group chief executive Ahmed Fahour said the partnership reinforced its commitment to helping people "connect to important government services such as health and community services". “Our new Digital iDTM platform provides Australians with greater choice and control in how they prove their identity online,” he said. Millions of interactions took place with government and private sector organisations each year eating up time that could be better spent, requiring at least two or more forms of ID as proof. “Our research shows these processes cost the Australian economy up to $11 billion a year in proving identity alone, and can be unlocked by making it easy, safe and secure to prove that you are who you say you are when interacting online,” Fahour said. “We envisage an identity solution, like Digital iDTM, could unlock significant benefits for everyday Australians doing business with government.” The Commonwealth’s Digital Identity Framework comprises standards, processes and partnerships to guide formation of a federated system of identity providers.

From https://www.itwire.com 05/22/2017

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Microsoft Is Working on Technology to Help the Visually Impaired Learn to Code

 

Computing has always been a highly visual process, and a great deal of work has been done on technologies that make PCs and other devices usable by those with visual impairments. At the same time, the process of programming computers without perfect eyesight has not received quite as much attention or made as much headway.That’s exactly what Microsoft Research is working on with its Project Torino, a physical programming language for children age 7 to 11 including those with visual disabilities. The system is aimed at allowing those children to work alongside classmates on coding classes.The project works by leveraging the recent tendency to introduce children to coding by using simple tools that let students drag and drop blocks of commands. These simplified tools let students create simple programs that accomplish tasks like navigating mazes or moving through space.

 

Project Torino uses beads that plug together in much the same way as those simplified programming tools. It’s essentially a physical programming language that can be used to create programs that, for one example, generate music. Advanced versions allow students to use a digital interface to move from physical to digital code, allowing advanced students to gain the foundational computing concepts that can lead to developing mainstream programming skills.Researchers hope that such initiatives can help bridge the “digital skills gap” that plague technology companies and leave them with insufficient engineers and programmers to meet their coding requirements. At the same time, the visually impaired have difficulty finding career paths that are both accessible to them and meaningful.Project Torino is intended to help both groups come together, and leverage the estimated 285 million people around the globe who are blind or visually impaired. So far, the project is moving on to an expanded beta trial with close to 100 students, and a curriculum is being developed to help teachers without coding skills use the Project Torino concepts to educate their students.

From https://www.yahoo.com/ 03/06/2017

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Tech Is Leading the Market — And This Stock Could Be the Pick of the Litter

 

Technology stocks will continue to lead the market, according to one technical analyst, who specifically recommends buying shares of hot semiconductor stock Skyworks Solutions. "First off, we're bullish on the stock market in general, so step one, the question we have to ask ourselves is, what sector do we want to own? Answer: We think technology," Ari Wald, Oppenheimer's head of technical analysis, said Wednesday on CNBC's "Trading Nation." The S&P 500 technology sector in Wednesday trading hit its highest level back to early 2000; a popular technology-tracking exchange-traded fund, the XLK, was trading at levels not seen since late 2000. Apple boosted the sector, as it traded at all-time highs on Wednesday and closed about 1 percent higher. Wald, observing a chart of the XLK relative to the S&P 500, noted a recent breakout above a consolidation period that's formed since 2012.

 

Semiconductors, from a technical perspective, stick out to Wald as a top industry pick within the sector. He noted that yet another breakout is afoot when measuring the Philadelphia Stock Exchange Semiconductor Sector Index relative to the technology sector, and sees further strength for semiconductors as a group within tech. Skyworks Solutions, up nearly 33 percent so far this year, is one of Wald's "favorite ideas" in the semiconductors space. The chipmaker and Apple supplier on Monday was trading at levels not seen since mid-2015. "Bit of a rotation idea here. [There was a] prior period of underperformance, beginning to shift higher, reverse higher, and I think this is playing the rotation game here within this leading group," Wald said.

 

Indeed, semiconductors as a group within technology do appear to have a "much brighter outlook" than perhaps the rest of the tech sector at this juncture, said Chantico Global CEO Gina Sanchez. She said certain "super trends" across technology — like companies' shift toward incorporating artificial intelligence and cloud computing — are supportive of semiconductor companies. "On the flip side, however, you have a hardware industry that has largely not really been going anywhere in terms of innovation and in terms of new products," Sanchez said. Another potential risk for technology in general involves pending regulatory changes regarding net neutrality, which could hurt streaming services companies, she said. Analysts on average give Skyworks Solutions a rating of "overweight," with a slightly bearish $94.76 price target. The stock closed slightly higher on Wednesday, at $99.11 per share.

From http://www.cnbc.com/ 03/17/2017

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Global Survey Reveals the Impact of Declining Trust in the Internet on E-commerce

 

A new global survey reveals that Internet users are increasingly concerned about their online privacy, and that 49 percent of users polled say lack of trust is their main reason for not shopping online.The survey, conducted by Ipsos and the Centre for International Governance Innovation (CIGI), in collaboration with the United Nations Conference on Trade and Development (UNCTAD) and the Internet Society, comes as data breaches and the reported hacking of elections in several European countries continues to capture international headlines. The survey results suggest that the resulting impact on trust is hindering further development of the digital economy.Released today at the UNCTAD E-Commerce Week in Geneva, the 2017 CIGI-Ipsos Global Survey on Internet Security &Trustshows that among those worried about their privacy, the top sources of concern were cybercriminals (82%), Internet companies (74%) and governments (65%).

 

“The lifeblood of the Internet is trust, and when that is damaged, the consequences for the digital economy are nearly irreparable,” said Director of CIGI’s Global Security & Politics program Fen Osler Hampson. “The results of this global survey offer a glimpse into why policymakers should be concerned, and why there is a strong link between user trust and the health of e-commerce,” he said.Lack of trust is most likely to keep people off e-commerce platforms in the Middle East, Africa and Latin America, suggesting that the potential gains of e-commerce are not spread evenly around the globe.The survey also revealed great differences in e-commerce behavior when it came to how users are purchasing goods online. For example, in China, India and Indonesia, more than 86 percent of respondents expect to make mobile payments on their smartphone in the next year, compared with less than 30 percent in France, Germany and Japan.

 

Even in the digital world, location still matters. Fifty-five percent of global respondents indicated that they prefer purchasing online goods and services made in their own country."The survey confirms the importance of having adequate consumer protection and data protection in place, areas where many developing countries are lagging behind," said Shamika N. Sirimanne, Director of UNCTAD’s Division on Technology and Logistics. “More capacity-building is therefore urgently needed,” she added.The survey of 24,225 Internet users was conducted by global research company Ipsos, on behalf of the Centre for International Governance Innovation (CIGI) between December 23, 2016, and March 21, 2017. The survey was conducted in 24 countries—Australia, Brazil, Canada, China, Egypt, France, Germany, Hong Kong (China), India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, Republic of Korea, South Africa, Sweden, Tunisia, Turkey, United Kingdom and the United States.

 

“Nearly 50 percent of Internet users surveyed do not trust the Internet and this lack of trust is affecting the way they use it. The findings of this year’s CIGI-Ipsos survey underscore the importance of taking action now to build stronger online trust by addressing users’ concerns and using technologies such as encryption to secure communications,” said Sally Wentworth, Vice President of Global Policy for the Internet Society.For more information and to see additional data collected as part of the 2017 CIGI-Ipsos Global Survey on Internet Security and Trust, visit: www.cigionline.org/internet-survey.

From https://www.bsminfo.com/ 04/25/2017

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Lack of Trust in Internet Will Impact Digital Economy

 

A global study has shown that internet users are increasingly concerned about their online privacy. The 2017 (Centre for International Governance Innovation) Cigi-Ipsos global survey on internet security and trust, released on Monday at the UN Conference on Trade and Development (UNCTAD) E-Commerce Week in Geneva, examined the views of 24 225 internet users from December 23 last year to March 21. The survey was conducted in 24 countries: Australia, Brazil, Canada, China, Egypt, France, Germany, Hong Kong (China), India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, Republic of Korea, South Africa, Sweden, Tunisia, Turkey, the UK and the US. “Nearly 50% of internet users surveyed do not trust the internet and this lack of trust is affecting the way they use it. The findings of this year’s Cigi-Ipsos survey underscore the importance of taking action now to build stronger online trust by addressing users’ concerns and using technologies such as encryption to secure communications,” said the vice-president of Global Policy for Internet Society, Sally Wentworth.

 

The top sources of concern for the users polled were cybercrimi- nals (82%), internet companies (74%) and governments (65%). The propensity to use online payment systems on mobile phones varied greatly by country, with most G-8 countries near the bottom of the list, and emerging economies near the top. South Africans are 68% more likely to use their phones for online payments. Trust in the government to act responsibly online also varied, with Indonesia and India leading the pack. About 39% of South Africans trusted the government to act responsibly online. “The survey results suggest that the resulting impact on trust is hindering further development of the digital economy,” said the researchers. The director of Cigi’s global security and politics programme, Fen Osler Hampson, said trust was the lifeblood of the internet, and when that was damaged, the consequences for the digital economy were nearly irreparable. “The results of this global survey offer a glimpse into why policymakers should be concerned, and why there is a strong link between user trust and the health of e-commerce,” he said.

 

Lack of trust is most likely to keep people off e-commerce platforms in the Middle East, Africa and Latin America, suggesting that the potential gains of e-commerce are not spread evenly around the globe. The survey also revealed great differences in e-commerce behaviour when it came to how users are purchasing goods online. “For example, in China, India and Indonesia, more than 86% of respondents expect to make mobile payments on their smartphone in the next year, compared with less than 30% in France, Germany and Japan.” The director of the DUT-based National Electronic Media Institute of South Africa (Nemisa) KZN e-Skills Colab, Dr Surendra Thakur, said that potential customers needed “compelling incentives” to use online interfaces. “Many South Africans prefer to do their interactions in line as opposed to online because they are afraid of losing out.” He explained that companies needed to invest in better security measures so that people would use their sites. “In South Africa, data charges are also an impediment to people using e-commerce facilities.”

From http://www.iol.co.za/ 05/01/2017

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EUROPE: Data Market to Grow to EUR 107 bln by 2020 - Study

 

The European market of digital products and services (“EU data market") is set to almost double in size from EUR 59.5 billion in 2016 to EUR 106.8 billion by 2020, according to the high growth scenario set out in the latest European Data Market study published by the European Commission. The study found that 6.16 million people in Europe worked in data-related jobs in 2016, a figure that’s expected to increase at a compound average growth rate of 14.1 percent to hit 10.43 million by 2020.According to the monitoring tool, in 2016 there was a gap between total demand and supply of data workers of 420,000 unfilled data worker positions in the EU. By 2020, the EU is forecasted to face a data skills gap corresponding to 769,000 unfilled positions, above all in the large Member States such as Germany and France.The report added that the EU data industry as a whole comprised approximately of 255,000 data companies in 2016, a figure that's set to increase at a CAGR of 8.9 percent to 359,050 by 2020 under the high growth scenario forecast.

From https://www.telecompaper.com/ 05/04/2017

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Danish Govt Calls for Investment in Staff Digital Competence

 

Digitisation could boost value creation per employee to as much as DKK 730,000, or DKK 135,000 more than those in the least digitised businesses, says the Danish Business Ministry. There is great potential in digital transformation, providing investors and enterprises can attract staff with the right expertise, said minister Brian Mikkelsen.Danish businesses have been good at exploiting the first generation of new technology, but are doing less well in newer areas such as Artificial Intelligence (AI), big data and sensors. More investment is therefore required.Mikkelsen said he looks forward to receiving the recommendations of the Digital Growth Panel in the coming week, and later this year, the government’s strategy for digital growth will be presented.

From https://www.telecompaper.com/ 05/04/2017

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French Telecom Mediator Reports Rise in Disputes in 2016

 

France’s electronic communication mediator received 12,098 requests to intercede in disputes with operators in 2016, representing an annual growth of 28 percent. This rise can be partly attributed to the increased media profile supporting the awareness in the mediator’s role among French consumers.Overall, 5,575 decisions were issued by the mediator last year, compared to 3,379 in 2015. The rulings have been accepted by telecom operators in 98 percent of cases. Just over half (51%) of total disputes concerned mobile telephony, with the remaining half accounted for by internet and bundled offers (37%), fibre services (10%) and fixed telephony (2%).Disputes about contracts increased to take the largest share of consumers' complaints (28% in 2016 from 26% in 2015), followed by billing issues (27% down from 30%), technical problems (25% up from 24%) and contract terminations (20%, roughly unchanged from 2015).

From https://www.telecompaper.com/ 04/21/2017

 

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Romanian Smartphone Market Growth to Remain Flat in 2017

 

Romania's smartphone market is expected to grow by 10 percent to 4.4 - 4.5 million units in 2017, that's similar to the growth seen in 2016, writes local paper ZiarulFinanciarciting  Samsung Romania's Telecom Equipment division, Cristian Cojocaru.Samsung's goal is to remain a leader on the smartphone market in the country with a share of over 40 percent of the market. The annual growth slowed from 60-70 percent 5-6 year ago in a context in which urban areas are approaching saturation on the smartphone segment and the segment of users who are willing to move from a feature phone to a smartphone is reducing Samsung's Galaxy S8 and S8 Plus flagship smartphones recently became available in the country.

From https://www.telecompaper.com/ 04/03/2017

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LATIN AMERICA: Mexico Telecom Investment Up 7.6% to MXN 70 Bln in 2016

 

Mexico's telecommunications infrastructure sector received a total of MXN 70.2 billion (around USD 3.7 billion) in private investment last year, around 7.2 percent more than the previous year, according to a report from communications regulator IFT. America Movil was responsible for 51 percent of the sector's infrastructure spend and accounted for 78 percent of mobile customers plus 57 percent of fixed broadband subscribers. Total operator revenues came to MXN 456 billion in 2016 (some USD 24 billion), around 2 percent more than in 2015, said the IFT.

From https://www.telecompaper.com/ 05/12/2017

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NORTH AMERICA: Canada - New Internal-Trade Deal Expected to Add $25 Billion a Year to Economy, Give ‘Home-field Advantage’

 

After 150 years of squabbling over internal trade, Canadians finally have a comprehensive internal trade agreement — and they might have Europe to thank for it.The federal government, 10 provinces and three territories on Friday in Toronto unveiled the Canadian Free Trade Agreement, a deal that commits them to remove all internal barriers on trade — except for 144 specific exemptions claimed by one of the 14 member governments. The deal replaces the 1995 Agreement on Internal Trade, which opened up business only in the 11 sectors covered in that pact.Government procurement is a big part of the new deal. Suppliers and service providers can now bid on government business outside their home provinces.This isn’t a coincidence. The new trade deal with the European Union, the Canada-EU Comprehensive Economic and Trade Agreement, opens government procurement to trans-Atlantic competition. Had Canada’s internal trade deal failed to open up government procurement, European bidders would have had better access to bid for Canadian government contracts.

 

“Without the new Canadian Free Trade Agreement, we could have seen a circumstance where EU companies were getting greater access to the Canadian market than homegrown companies,” said Brad Duguid, Ontario’s minister of economic development and growth, who was chair of the negotiations. “That just didn’t make sense to any of us.”“This is really about Canada strengthening its home-field advantage,” said NavdeepBains, federal minister of innovation, science and economic development. “At the federal level, we’re making significant investments in infrastructure, $180 billion over the next 10 years. That procurement will be open to all businesses across the country.”Labour mobility is another big part of the agreement. Licensed professionals and trades people accredited in one province, such as engineers or carpenters, will be allowed to work in another province without having to re-qualify with the local regulator.The agreement also opens the power generation sector and permits energy utilities to compete for business across provincial lines.

 

The deal sets up a “negative list” regime in which all trade moves free unless one of the 14 governments declares an exemption — and the list is already long. The exemptions — one reporter counted 144 of them — take up 135 pages or 60 per cent of the 335-page agreement.It will come as little surprise that alcohol — an item that always comes up in discussions of Canada’s internal trade barriers — features prominently in the list of exemptions. Yet the deal does not shut the door to future liberalization. The deal gives the federal government, provinces and territories one year to come up with recommendations on how to enhance internal trade on wine, beer, and spirits.The deal does, however, lay the groundwork for talks to eventually establish a process to help provinces and territories regulate the trade of recreational pot. “We’ve seen 100 to 150 years of acrimony and debate about the availability of alcohol across the country,” said Duguid. “We do have an opportunity, I believe, to get (marijuana regulation) right from the start.”

 

Other issues are also subject to future talks. At some point in the next six months, the governments say they’ll discuss how to include financial services in the deal. Other working groups will tackle outstanding issues on fisheries and food.Bains said even if there are a lot of exemptions, they’re outweighed by the general market access. “Everything is under the spotlight,” he said. “That puts a great deal of pressure on different jurisdictions to explain why they are looking for certain exemptions.”Duguid, who until Friday chaired the internal trade negotiations, said CFTA improves on the 1995 agreement by building greater transparency into the deal.

 

“In many ways, this turns the old agreement upside down on its head,” he said. “Any province that has a concern about putting something on the table has to transparently put that in the agreement. That changes the whole dynamic. It’s put us in a position where now the entire economy is covered.”If a recent study by the Bank of Canada is correct, removal of interprovincial trade barriers within Canada could add between 0.1 and 0.2 percentage points or between $2 billion and $4 billion to the country’s annual gross domestic product. Duguid was even more optimistic about the deal’s impact, saying it is expected to add $25 billion a year to the economy.The central bank also suggests that if the removal of internal trade barriers is combined with three other big projects, the Trans-Pacific Partnership, the CETA deal, and the federal government’s infrastructure spending plan, the total effect could raise real Canadian GDP by 3 to 5 per cent or up to $100 billion by 2025. 

From http://www.ottawacitizen.com/ 04/07/2017

 

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45% of Employees Admit to Unsafe Data Access Practices, Dell Finds

 

Most employees know how important it is to protect sensitive enterprise information, but in practice many admit they engage in risky behavior.That’s the conclusion of a new Dell survey of 2,608 professionals who handle confidential data at companies with 250 or more employees in eight countries, including Canada.Nearly two in three employees (65 per cent) agree it’s their responsibility to protect confidential data, including educating themselves on possible risks and behaving in a way that protects their company. But 45 per cent of respondents admitted to engaging in unsafe behaviors throughout the workday, says the study. For example, 46 per cent admit to connecting to public Wi-Fi to access confidential information, 49 per cent to using personal email accounts for work. Seventeen per cent admitted to losing a company issued device.Percent of respondents admitting to engaging in unsafe behaviors throughout the workday. Dell graphic

 

Canadian respondents had nothing to boast of: 57 per cent admitted using corporate-issued devices to access personal social media accounts, second highest of all eight countries surveyed.Those in highly regulated organizations are worse: 48 per cent said they have connected to public Wi-Fi to access confidential work information, more just over half  have used personal email accounts for confidential work communications. More than one in five (21 percent) have lost a company-issued work device.These numbers are even higher among employees of small to mid-size organizations surveyed, said the report.“Perhaps one of the most shocking findings is that more than one in three employees (35 per cent) say it’s common to take corporate information with them when leaving a company,” says the report.Imran Ahmad, partner and national leader of the cybersecurity law practice at Toronto-based Miller Thomson LLP, said in an interview the report underscores that many organizations aren’t giving staff security awareness training, or if they do it isn’t sinking in. “A lot of people don’t do the training. And when you get to the enterprise [large organization] level it’s a mixed bag: Some are great and they do actually track and audit” who is trained. “But the vast majority may get one training session.”

 

“You need the constant refresher, and that’s part of the fiduciary responsibility of the board.”Interestingly, only 36 per cent of respondents very confident in their knowledge of how to protect sensitive company information. While two in three said they are required to take cybersecurity training on protecting sensitive data, 18 per cent still conducted unsafe behavior in the workplace without realizing what they were doing was wrong, says the report. A quarter of respondents who had been trained said they did unsafe things because they just wanted to get their job done.Twenty-one percent said the security put in place by IT slows down their work, while 21 per cent feel it’s difficult to keep up with changing security guidelines and policies.The report concludes policies on confidential data usage and sharing in many companies are either unclear or not comprehensive enough to cover a range of office work.“Organizations must stop simply telling employees not to share confidential information,” it says, “and instead unlock the ability for them to share confidential data when it makes sense, but in a secure and simple fashion.”

From http://www.itbusiness.ca/ 04/21/2017

 

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CHINA: Automaker FAW Sees Robust Sales Growth

 

FAW Group, a leading Chinese automaker, said that sales surged at the start of the year on the back of expanding sales outlets. FAW Group, based in the northeastern city of Changchun, reported over the weekend that wholesale volume of various vehicles rose 21 percent year on year to 552,000 units in the first two months of this year. The wholesale volume of the group in February alone jumped 32.3 percent year on year to 228,000 units. FAW-Volkswagen witnessed its wholesale volume up 10.9 percent year on year in February to 119,000 units. The wholesale volume of FAW-Toyota surged 46.4 percent year on year in February to 55,000 units.

From http://www.news.cn/ 03/05/2017

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Apple CEO Tim Cook Calls for More Global Trade with China

 

Apple Chief Executive Tim Cook expressed support for globalization and said China should continue to open its economy to foreign firms, while speaking at a forum in Beijing on Saturday."I think it's important that China continues to open itself and widens the door if you will," said Cook, speaking at the government-sponsored China Development Forum.Cook's comments come amid rising tensions between the U.S. and China, with protectionist rhetoric from U.S. President Donald Trump sparking concern of increased trade friction between the two countries."The reality is countries that are closed, that isolate themselves, it's not good for their people," said Cook, in a rare public speech.Apple said on Friday it will set up two new research and development centers in Shanghai and Suzhou in China.It has pledged to invest more than 3.5 billion yuan ($508 million) in research and development in China.Apple has been singled out in Chinese media as a potential target for retaliation in the event of a trade war.The Global Times warned last November if Trump triggered a trade war with China, Beijing would then target firms from Boeing to Apple in a "tit-for-tat" approach.

From http://www.cnbc.com/ 03/18/2017

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Foreigners in China Feel Dynamics of Internet Economy

 

Before heading to his favorite restaurants or smaller eateries, Roberto, an Argentine in Hangzhou, capital of eastern China's Zhejiang Province, usually goes online first. "At a virtual restaurant, everything is set. Even the dishes you are going to order can be selected online," he said. "Cash in China is increasingly unnecessary," Roberto said. "The only time I used cash was to refill my transit card, and now you can do that with Alipay. Any other kind of purchase can be done through WeChat or Alipay, from a few cents to thousands of yuan." What's more, "Alipay and WeChat offer services for purchasing cinema tickets and many applications for buying all kinds of events online, or discounts at restaurants," he added. Roberto, who is studying a Master's degree in international trade at Zhejiang Gongshang University, is one of the many foreigners in China who are experiencing the dynamics of the Internet economy and enjoying the convenience it has brought to everyday life. "Shopping online in China is amazing, whether through Taobao or JD.com (two e-commerce giants) or even WeChat (a multipurpose social media app)," he told Xinhua.

 

"The speed and convenience of receiving packages is incredible. I still can't believe how they handle millions of packages and everything arrives. I have never had a problem," added Roberto, who has been living in Hangzhou for almost two years. Hangzhou is the place where Chinese e-commerce giant Alibaba is headquartered. Alibaba President Jack Ma has recently called for making the absolute most of the "historic opportunity" brought by Internet development in China. The Internet is driving the economic growth in China, home to about 731 million internauts -- roughly the population of all Europe -- and 695 million users surfing online via mobile phones. The world's largest and fastest-growing e-commerce market is expected to expand transactions to more than 40 trillion yuan (5.76 trillion U.S. dollars) by 2020, according to China's 2016-2020 e-commerce development plan. A report released by China Internet Network Information Center in January showed that more than 45 percent of Chinese companies made purchases and sales on the Internet in 2016.

China is "going all virtual," Roberto said.

 

Marivi Bermejo, a Spaniard living in Shanghai and specializing in organizing and marketing international trade fairs and events, has also noted that compared to many countries, everyday life in China is extremely digitized. "The great majority of payments are made via mobile phones, with WeChat being one of the two most often used apps," said Bermejo. "It offers a very convenient mode of payment -- simple, secure, accepted at almost all types of establishments and businesses," said Bermejo. "Once your bank card is connected to your WeChat account, all you have to do is to scan the QR code generated with each purchase," said Bermejo, who was born in Madrid. WeChat began as an instant messaging app but has been expanded to include a wide variety of monetary services, from online payments to money transfers and even "applying for loans," she said. "In China, you can survive perfectly without cash," she added.                        

From http://www.news.cn/ 04/30/2017

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Belt & Road Boosts E-commerce

 

E-commerce powerhouses in China are extremely bullish about strengthening trade ties and invigorating economic activities in economies along the Belt and Road Initiative, industry observers said. They said that as fast-growing mobile and internet usage propels consumer spending, an ever-widening array of "Made in China" items will be at their fingertips, while Chinese bring home worldwide delicacies thanks to frictionless online transactions and fast cross-border deliveries. Chinese phones are gaining traction among buyers notably in Eastern Europe and the Middle East, with Russia, Ukraine and Israel topping the list of generous spenders on these gadgets, according to AliResearch, the research arm of Alibaba Group Holding Ltd. Apart from electronic devices, fashion and jewelry, women's apparel and nail beauty accessories are the latest darling of foreign buyers, said the report, which tracked data from AliExpress, Alibaba's international marketplace that has served more than 100 million overseas shoppers.

 

Bargain hunters in Russia have pushed the e-commerce boom to new heights, with Chinese products including phones, clothing and other consumer electronics being the most popular items. The cyber Silk Road, which effectively links smaller merchants with individual customers, is fueling new momentum to the Belt and Road Initiative by promoting inclusive trade and access to logistics and financial services once reserved mainly for multinationals, said Gao Hongbing, Alibaba's vice-president. "This relatively new and frictionless method of conducting business on the digital platform can enable more businesses and entrepreneurs to participate in global trade and reap the benefits of globalization," Gao said. Meanwhile, businesses along the Belt and Road routes have found early success via online channels as Chinese purchasing power explodes. For instance, nearly 280,000 latex pillows from Thailand were sold last year via Tmall Global, a site sourcing imported goods to Chinese customers.

 

Likewise, thousands of brands have established a prominent presence and reaped huge gains as Chinese customers snap up instant coffee and tea bags from Malaysia, carpets from India and date palms from the United Arab Emirates. The cross-border marketplace on JD.com Inc, the nation's second-largest e-commerce player, covers 70 countries and regions and is poised to partner with more Asian and Central European vendors, said Qi Ting, general-manager of JD Worldwide. Leveraging the China-Europe rail network, a crucial part of the initiative, JD has halved the time to transport auto supplies from Germany to southwestern China compared with sea routes, she said. "The internet is the key feature of the Belt and Road Initiative in the 21st century, and cooperation in internet-related services along the routes propels innovation and industrial upgrading," said Wang Yiwei, director of the Institute of International Affairs at Renmin University of China in Beijing.                        

From http://www.chinagate.cn/ 05/04/2017

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Young Buyers Spend on Global E-market Place

 

People aged 25 to 34 are the mainstay of cross-border online shopping in economies covered by the Belt and Road Initiative, according to a latest survey. Cosmetics, furniture and gadgets backed by disruptive technologies are the top three darlings of these young buyers, said AliExpress, the country's largest international business-to-customer online marketplace. Shoppers from the Maldives, Kuwait and Bahrain spend the most among Eurasian peers, the research said. Cosmetics merchants from China received the highest number of orders from Russia, Ukraine, Poland, Belarus and Israel. Bargain hunters from Singapore, Israel and Russia snapped up most furniture from the site, while Russian, Turkish and Israeli buyers are willing to purchase items like virtual reality goggles and 3D printers. "By April, AliExpress has attracted over 100 million international buyers since its debut in 2010.

 

The Belt and Road Initiative has fueled additional momentum for the company, with buyer numbers doubling in the past 18 months," said Shen Difan, its general manager. Almost 60 percent of transactions are completed via mobile devices, as online shopping takes off alongside a boom in smartphone users, notably in developing nations. AliExpress has the most loyal and frequent shoppers in the Maldives, Lithuania and Bhutan. The highest number of orders for toys came from Israel, Latvia, Estonia and Iceland. In Russia, Spain and Israel, the AliExpress app was the most popular shopping app downloaded from both Apple Store and GooglePlay. Consumers from over 220 countries and regions had placed orders on AliExpress during the annual Singles Day shopping festival on Nov 11. Shen said he hoped the platform would make China's small and medium-sized enterprises well-known globally.                        

From http://www.chinagate.cn/ 05/12/2017

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Bluegogo Goes Hi-tech, Finds for-profit Model with Advertising

 

Bluegogo International Inc, a Beijing-based bike-sharing operator, unveiled a new type of bicycle with an "intelligent controller" on Friday, a move toward a for-profit model through advertising. Like vehicle navigation, the "intelligent controller" involves a screen embedded between the handlebars, and connects with the cyclist's mobile phone. It would not only navigate bikers, but also record real-time data such as distance and riding speed, according to the company. The new function will likely be a stepping-stone to identify a sustainable business model for the company, and even for the entire bike-sharing sector, CEO Li Gang said at a press conference. Through the function, Bluegogo plans to build a platform of precision advertising - enabling marketers to target their ads to very specific business demographics. It will create a "multi-billion yuan market," Li said, adding the industry has long been caught in an unprofitable business model. Since its establishment in Shenzhen last November, Bluegogo's number of users reached 15 million nationwide. It launched more than 80,000 bikes in Beijing within a month since it officially entered the city's market in February this year. Blugogo, similar to Mobike and ofo, employs an intelligent lock with positioning functions to locate and enable borrowing bikes nearby. Bikers can unlock the bike by scanning the QR code through the app.                         

From http://www.chinagate.cn/ 05/22/2017

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JAPAN: AI to Monitor TSE Data to Identify Dubious Trades

 

New measures have been widely taken to use artificial intelligence to conduct surveillance of unfair trading in financial markets and irregularities in corporate accounting. The aim is to have AI analyze enormous volumes of data that humans cannot handle and to effectively detect any signs of wrongdoing. As early as this fiscal year, Japan Exchange Group Inc. (JPX), which operates the Tokyo Stock Exchange, will introduce AI in trading investigations to detect unfair transactions. The conventional system currently detects all suspicious trading activities that appear to be market manipulation if they fall under certain criteria, such as sudden trade volume increases or stocks with frequently repeated offers and cancellations. Once detected, those in charge of investigating decide one by one whether these trading activities are unfair.

Market manipulation means deliberately altering the market for personal gain. It is prohibited by the Financial Instruments and Exchange Law and results in criminal charges. “Misegyoku,” also known as spoofing, is one market manipulation practice in which fake orders are made to drive up stock prices, making buy offers with no intention of following through. This falsely raises the hopes of other investors, which then raises the price. Those behind the fake order then sell their shares before prices fall.

 

The average daily number of orders at the Tokyo Stock Exchange has increased to about 45.8 million in 2016 from about 8.4 million in 2010 after the introduction of the high-speed trading system. Therefore, it has been a challenge to streamline the investigation of each order. AI will be fed patterns of unfair trades by loading past order data and examining the results that had been assessed by humans. The AI will then detect suspicious activities from all the trading data and rate the possibility of fraud from 0.0 (low) to 1.0 (high). Humans will have the final say in identifying fraud, but the new measures using AI are expected to reduce the number of trades needing to be investigated by up to 60 percent. As for accounting irregularities, Ernst & Young ShinNihon LLC introduced a system in July last year. The system analyzes published data related to the target corporation’s financial reports and examines whether there are similarities with previous accounting irregularities. ShinNihon is also working on developing a system to find irregularities in accounting books, such as extraordinary transactions and trades at much higher prices than usual, by tracing past accounts and analyzing them.

From http://the-japan-news.com 04/18/2017

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SK Telecom Launches 3 IoT Devices

 

South Korea's top mobile carrier SK Telecom Co. said Monday that it has launched three gadgets using Internet of Things technology. The IoT tech, which allows everyday appliances to link to the Internet, is seen as one of the major technological developments of the Internet and a new revenue source for telecoms firms. "Keyco" is an IoT-based keychain with an embedded GPS chip for pets that can be controlled by a smartphone, allowing the owner to pinpoint the location of their pets, the company said. The gadget is equipped with an alarm to tell users if their pets are more than a certain distance away or having an emergency, it said. "Smart TocToc" is an IoT-powered alarm for a vehicle that instantly alerts the user's smartphone if there is an impact on the parked car. "IoT Blackbox" is a combination of video, audio and GPS for a vehicle that sends a text message to an owner's smartphone to better monitor the car remotely. SK Telecom said it plans to launch up to 50 IoT-based services and products by the end of this year.

From http://www.koreaherald.com 05/01/2017

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SOUTH KOREA: Microsoft to Strengthen Cloud Computing Service

 

US software giant Microsoft Corp. said Tuesday that it will strengthen cloud computing services in South Korea by capitalizing on its "data center regions" in the country. Earlier, Microsoft opened two data center regions in Seoul and the southern port city of Busan for its open cloud computing platform called Azure. The term, data center region, refers to a large complex of facilities that serve as a given geographic location, considered a core technology of Microsoft's cloud computing service. "Microsoft will provide world-class safety and performance at new 'Azure Regions' located in Seoul and Busan," Alfred Koh, CEO of Microsoft Korea, told reporters in Seoul. Microsoft offers both the Azure public cloud services and its Office 365 hosted applications from 38 Azure regions across the world, with 13 of them located in Asia.

 

"Local Azure regions will provide various services," said Koh, adding that local centers improve safety and can deal with various local regulations. "The company aims to double revenues from cloud computing services by sometime next year and increase partner companies by 30 percent to establish our No. 1 market status," Koh said. Cloud computer services have become one of the core infrastructures for Internet of Things technology, big data and other new Internet technologies. Major players, including Amazon and IBM, have become front-runners in the South Korean market for cloud computing services. Amazon opened its new data center in Seoul last year, marking its fifth such center in the Asian region. IBM and SK C&C, a Korean computing service firm, jointly built a cluster of data centers in Pangyo, south of Seoul. Oracle also has been stepping up its push for cloud computing services in Korea, by holding a large-scale technology fair in January.

From http://www.koreaherald.com 02/21/2017

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Korea's IT Industry Relies Heavily on Hardware

 

South Korea's information technology industry depends overwhelmingly on hardware, failing to keep pace with the global trend of focusing on software, a report said Monday. According to the report by the Institute for Information & Communications Technology Promotion, software companies accounted for 15 percent of the total market capitalization of local IT firms in 2016, compared to 9 percent a decade ago. Notably, the share of the IT hardware business, which includes South Korea's top-cap Samsung Electronics Co., hovered over 50 percent, showing the IT industry's excessive concentration in a certain sector. The report divided the IT industry into eight categories -- semiconductors, electronics parts, software, the Internet, IT service, home appliances, IT hardware and communications equipment. The proportions of hardware and software were the percentages of each category's combined market capitalization to the IT industry's total market cap.

The report showed the share of South Korea's software lagging far behind the United States and China. Last year, software accounted for 62 percent of the US IT industry with hardware taking up the remainder, up from 50 percent 10 years earlier. China's software proportion was 42 percent, compared to hardware's 58 percent. Ten years earlier, the figures were 70 percent to 30 percent. The numbers for Japan were 31 percent to 69 percent. "Japan still has a high hardware proportion, but it differs with South Korea in that the country doesn't rely excessively on a few specific sectors, except for electronics parts," the report said. The report said an analysis of the world top 100 IT companies in terms of market cap shows the industry's focus shifting to software from hardware in a marked way. Software companies, which came to 24 in 1990, numbered 51 in 2015, overhauling the number of hardware firms for the first time, it said.

From http://www.koreaherald.com 03/13/2017

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KT, LG Uplus Join Hands on Home IoT, AI Services

 

KT and LG Uplus, the second and third largest mobile carriers in South Korea, on Wednesday announced that the two mobile carriers will join hands for a music content platform as part of efforts to enhance their Internet of Things and artificial intelligence businesses. LG Uplus decided to purchase a 15 percent stake, or about 7.38 million shares, in KT Music, an operator of online music streaming service Genie, for 26.7 billion won  ($23 million) at a board meeting. With the acquisition, LG Uplus has become the second-largest shareholder of the music company after KT. On the same day, KT Music’s board of directors held its own meeting to approve the stake sale and change the company’s name to Genie Music. The partnership between the two mobile carriers signals that cooperation has begun within the telecommunication industry to expand the fledgling home IoT and AI service markets. Media content, such as music and movie, is considered one of key pillars of the new markets.

The two firms will seek collaboration on the supply and marketing of music content and also work together with the country’s leading entertainment agencies, S.M. Entertainment, YG Entertainment and JYP Entertainment, the companies said. Uplus is focusing on its home IoT service centering on the company’s LG U+ IPTV service, while KT has been making efforts in the AI platform business, launching AI-based home speaker GiGA Genie in January. “The two companies will try to combine their outstanding IoT and AI technologies in order to provide services that meet consumers’ satisfaction,” said KT CEO Hwang Chang-gyu. LG Uplus plans to introduce various music services to its subscribers this year, taking advantage of KT’s Genie service. For LG Uplus, the partnership is also expected to support its plan to launch an AI-based platform in the second half of this year, which would be similar to KT’s GiGA Genie and SK Telecom’s AI speaker NUGU. “The company decided to make the investment in order to offer better content for our subscribers and refrain from wasteful competition in the industry,” said LG Uplus Vice Chairman Kwon Young-soo.

From http://www.koreaherald.com 03/15/2017

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Electronic Payments Hit Record High in 2016

 

The amount of payments made electronically hit a record high in 2016, central bank data showed Wednesday, underscoring the growing trend of South Koreans using electronic means for financial transactions. The daily average amount of electronic financial transactions came to 343.5 billion won ($306 million) in 2016, up 36.1 percent from a year earlier, according to the data from the Bank of Korea. The reading marked the highest amount since 2007 when the central bank started collecting data on electronic payments. The data also showed the daily average number of electronic financial transactions increased 4.4 percent on-year to more than 20.2 million. Electronic financial transactions include all Internet and mobile-based payments, as well as purchases made with electronic credit and debit cards. As of the end of 2016, there were 85 electronic financial service providers in South Korea, according to the BOK. They include escrow and payment gateway service providers, as well as online financial institutions that are strictly dedicated to online or mobile payment services.

From http://www.koreaherald.com 03/22/2017

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LG Uplus to Apply IoT Tech on Ventilator

 

South Korea's No. 3 mobile carrier LG Uplus Corp. said Thursday it has clinched an agreement with a local ventilator maker to apply its Internet of Things technology to the products. LG Uplus said it plans to release two ventilators for restrooms using the technology in cooperation with Himpel, the top local player in the area. IoT is a concept in which all tangible objects are connected to the Internet and can identify themselves to other devices in order to exchange necessary data for improved efficiency and convenience. Users will be able to control the product at home or outdoors through the use of smartphones. The sensors on the ventilator will also automatically control the humidity of restrooms, the mobile carrier said. LG Uplus said it plans to continue releasing more IoT products for restrooms down the line.

From http://www.koreaherald.com 03/23/2017

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Banks Step Up Downsizing amid Growing Mobile, Internet Banking

 

Banks in South Korea sharply downsized their headcounts, branches and automated instruments in 2016 to cut costs amid rapid growth in mobile and Internet banking, government data showed Tuesday. The combined workforce of lenders operating in the country stood at 114,775 as of the end of last year, down 2,248 employees from a year earlier and the largest on-year decline since 2010, according to the data by the Financial Supervisory Service. The number of bank branches and representative offices also hit the skids last year as more clients resorted to automated teller machines (ATMs) and cash dispensers (CDs) instead of visiting windows in person. As of end-2016, local banks had a combined 7,103 branches and offices across the nation, down 175 from the previous year. It was the biggest on-year fall since 2002, when authorities began to compile related data. The number of ATMs and CDs came to 48,474 as of the end of last year, down 2,641 from a year earlier and the sharpest drop since 2003.

Local banks' downsizing drive stemmed mainly from customers' heavy reliance on mobile and Internet banking. According to the Bank of Korea, nearly 81 percent of all bank inquiries were carried out through mobile and Internet banking in December, the highest ratio since 2005, when the central bank started to track such data. Market watchers expected the banking industry's downsizing drive to gather further steam down the road as they are likely to focus more on mobile banking and ramp up efforts to reduce operations. Some banks are striving to encourage more clients to use mobile banking and plan to allow customers to withdraw cash at convenience stores across the nation. Other lenders are poised to introduce flexible working hours and two-shift systems while setting up small-scale, self-service offices in keeping with the falling workforce, according to sources.

From http://www.koreaherald.com 03/28/2017

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Artificial Intelligence Gains Momentum Among IT Companies

 

Artificial intelligence, for the past few decades, used to be a staple of science fiction films in which a future was depicted as being full of robots that are as smart as humans. In "A.I. Artificial Intelligence," directed by Steven Spielberg and released in 2001, a robotic boy even dreams of becoming "real" so he can gain the love of his human parents. Now, AI and cybernetics are moving beyond the realm of fiction and are penetrating deeper into our everyday lives. Without realizing it, AI has started to exert considerable influence on our daily lives, ranging from voice-recognized personal assistants like Google Inc.'s Siri and Amazon Inc.'s Alexa, to more fundamental technologies such as deep learning algorithms. The sharp interest in AI is being spearheaded by not only global Internet giants like Google, Amazon and IBM Corp. but also a string of startups in the sector that are trying to acquire the core AI technologies such as machine learning, automatic translation, self-driving cars and smart robotics.

US tech firm Google is clearly the leader in this field, by first grabbing the attention of the public through a high-profile match between its AI program AlphaGo and South Korean Go champ Lee Se-dol in 2016. The historic victory of AlphaGo highlighted how a computer software has mastered the ancient Chinese board game that was considered impossible for computers to win and showed how far machine learning has progressed. Adding to its deep learning platform, Google has applied its AI technology to a translation platform by becoming the first to introduce its Neural Machine Translation system last year that significantly improves translation quality and reduces errors. The NMT system is based on a deep learning framework that learns from millions of examples from over 100 different languages.

Unlike previous machine translations that were adopted 10 years ago, the new system considers an entire sentence as one unit. Previous systems independently translated words and phrases within a sentence. "The way Google Translate works is that it crawls and indexes content that is already translated by humans," said Barak Turovsky, who is responsible for product management for Google Translate. Like the historic Go match, a group of four professional translators competed against three AI-powered programs provided by Google, South Korea's top Internet provider Naver Inc. and leading automated interpretation company Systran International earlier this year. At the event, professional translators did better in translating random English articles -- literature and non-literature -- into Korean and Korean articles into English than the machines. Among the AI-powered translators, Google scored higher than its rival AI machines.

"Google Translate increases accuracy in full sentence translations, and the figure quality is expected to get higher as more data piles up over time," said Lois Kim, a Google Korea official. The translation platform currently converts phrases and sentences from English to eight other languages, including Korean. The company said it plans to apply NMT to other languages in its translation service. Google's AI can not only understand languages like Korean, but can now translate between two languages it has not even been trained to. In addition to automated translation, Google also adopted a machine learning algorithm to its computer vision model of Google Photos to produce captions that can accurately describe images. The service -- both available online and through mobile applications -- can back up, organize and label the photos automatically so that the users can quickly find them.

"We hope the computer vision model goes beyond average human level," Neil Alldrin, an engineer at Google's image search team, told reporters in March. Watson, IBM's AI-powered system, has worked in fields like health care, finance and retail to utilize big data and help doctors find treatments for cancer, one of the leading causes of death in the world. Noticeably, Watson for Oncology is designed to assist doctors to make more informed treatment decisions by analyzing a patient's medical information against a vast array of data and expertise to provide evidence-based treatment options. Last year, Gachon University Gil Medical Center in Seoul employed Watson for the first time in the world to assist doctors in diagnosing cancer. Earlier this month, the Busan National University Hospital located in South Korea's second largest city and Konyang University Hospital at the central part of the country also adopted the system to assist the oncologists.

"Watson makes a decision based on solid proof from real-time medical data that comes out every day. With the help of Watson, doctors can find the best treatment solution," said Park Geon-wook, an oncologist at Dongsan Medical Center. Since doctors are struggling to keep up with the large volume of research and medical records that are produced day after day, Watson scales vital knowledge by analyzing the meaning and context of data, IBM said.  Andrew Norden, Deputy Chief Health Officer at IBM Watson Health, said AI devices like Watson were created to help doctors, not to replace them. The doctor added that Watson can become human doctors' greatest helper, predicting more hospitals will adopt the system in the near future. The AI technology can also be found on roads as automated vehicles are starting to appear, with global carmakers and tech firms like Google BMW and Mercedes-Benz leading the trend.

Google first began testing an automated vehicle in 2012 and the transportation department in the United States announced definitions of different levels of automation, which was later adopted by most of the countries in the world. South Korea's top Internet portal operator Naver Corp. also recently joined a race here for the development of autonomous cars after gaining government permission for a road test of its autonomous vehicle. The vehicle was the 13th self-driving car to have obtained a license plate in South Korea since the transportation ministry introduced a temporary license system for self-driving cars under development in February 2016. Among other local developers of self-driving cars are top automakers Hyundai Motor Co. and Kia Motors Corp. The two, along with their auto-parts-making affiliate Hyundai Mobis Co., have obtained test licenses for six self-driving cars.

Despite the convenience that AI can bring to everyday life, the growth of technology has raised other questions and even concerns of allowing machines to think for themselves, with some having reservations that such developments will pose a threat to humanity. Experts and academia are divided over the issue, with one side saying that jobs could become extinct due to such technological advances once AI becomes smarter than humans. On the other hand, many experts say that AI will only serve to strengthen a human's capabilities. "AI is sometimes misunderstood as the technology that will replace humans. However, the core value of AI is that it enhances human's ability so that they could do jobs that they were unable to do before," said Kim Jin-hyung, chief of private-funded AI Research Center. "The result depends on how humans utilize AI and there is a need for further discussion on the ethical and social implications."

From http://www.koreaherald.com 03/31/2017

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Korea’s First Online-Only Bank Starts Business

 

South Korea’s first internet-only banking firm K bank officially launched its business Monday, vowing to offer higher interest rates for depositors and lower interest rates for marginalized borrowers, as the company saves costs from having no brick-and-mortar branches. K bank’s services are available 24/7 on a smartphone app and on the internet. It offers five kinds of deposit products, three loans and two check cards. One of its representative products include the Code K Regular Deposit which offers 2 percent annual yield, the highest level among the first-tier banking industry. The Slim K Mid-rate Loan, targeting those with credit ratings of 4 to 6, offers a 4.19 percent to 9 percent interest rate depending on borrowers’ credit grade, which still makes it the lowest level among commercial lenders in the primary banking sector, with a maximum loan set at 30 million won. 

 

The smaller net interest margin compared to that of existing banks can be covered by the costs saved from not having bank tellers and bank branches, said K bank CEO Shim Sung-hoon. “Our costs only include the leasing fee for an office building, wages for our employees and the cost to operate our servers. In price competitiveness, we are at a superior position than other banks that have 15,000-20,000 employees,” Shim said at a press conference in Seoul. During the first 15 hours of opening the K bank app, the number of new depositors at K bank reached 15,317, exceeding the monthly average 12,000 accounts through online banking at other existing 16 banks between December, 2015 and December, 2016, K bank officials said. The launch of K bank was originally scheduled for January, but the company delayed the launch to early April, as the user interface of various Android versions of K bank’s smartphone app required some fine-tuning.

K bank is a consortium formed by 21 stakeholders. Telco giant KT has 8 percent, and the remaining 20 firms include Woori Bank, NH Investment & Securities, GS Retail, Hanwha Life Insurance and Alipay, the Chinese payment platform affiliated with e-commerce giant Alibaba. Lawmakers, heads of K bank stakeholder firms and officials at the financial authorities participated in the launch ceremony. Yim Jong-yong, chairman of the Financial Services Commission, said K bank will bring more innovation and competition in finance, which will benefit the public and create quality jobs in the fintech sector. “Please do not cease to differentiate yourself from existing financial companies,” Yim told K bank officials. However, K bank’s opening was somewhat overshadowed by a pending bill that failed to pass the National Assembly due to the different views of lawmakers. The revision bill had sought to allow conglomerates to own a more than 10 percent stake in a bank, up to 34-50 percent.

KT needs a much higher cap than 10 percent to double K bank’s capital within two or three years to meet the BIS capital ratio, a global standard that gauges a bank’s core equity capital to its total risk-weighted assets, on the assumption that the bank keeps growing in terms of deposits and loans. “If the bill fails to pass (the National Assembly), it will be difficult for all our stakeholders to raise their capital according to their stake ratios in reality. But I still have hope that we could raise capital by the end of this year or early next year,” Shim said. Internet-only Kakao Bank, under Kakao Corp., the operator of the dominant chat app Kakao Talk, is expected to win a final regulatory approval soon and launch its services within the first half of the year, industry watchers said. Shim said K bank and Kakao Bank will not be competitors but market pioneers, each separately looking for a niche market in finance.

From http://www.koreaherald.com 04/03/2017

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MYANMAR: E-Commerce Leader Pushes for Expansion

 

THOUGH a large percentage of Myanmar’s 53-million population still prefer going out to shop, more than half a million people visit Shop.com.mm, the nation’s leading e-commerce platform, for online shopping on a monthly basis, said its chief. Sumit Jasoria, managing director of Shop.com.mm, said in an interview that the firm was seeing some good growth for its business in Myanmar now, though the platform was built up less than three years ago. The firm spent about six months doing market research before entering the country. “Myanmar has been a surprise for us. Initially, it was slow for us as people did not trust us and they were not aware of us, but now we see good growth in people trying online shopping. I see a lot of people who now only order online and do not go to their nearby marts as they find it convenient to buy online,” he said. He said the firm had “very aggressive” targets for growth, but he did not explain the targets in detail, or the exact number of sales and revenue, citing business confidentiality. To achieve its targets, the company is focusing on forging partnerships with local and international sellers. It now has more than 500 local partners selling on the website and will bring in international partners very soon to come out with a lot more offers for customers to ensure that they try online shopping.

 

“We have a mix of local and foreign brands and we ensure that we continue to grow our assortment of products so that the customers can get more choices. The [biggest] selling items are mobile phones, electronics and fashion items,” he said. Philips is the biggest sales driver for electronics, and popular mobile-phone brands like Samsung, Huawei and Lenovo have good sales on the website. For fashion, brands like Springfield, Kipling, Timberland and Skechers mainly drive its sales. Jasoria said the company’s targets were young people who are working and busy with their careers. “They do not have time to go out and do shopping, and they are the ones who will try online shopping first. We generally try to serve all type of customers, as we sell more than 20,000 different products online,” he said. Jasoria was proud to say that the company has a very extensive network that ensures delivery of products across the country so that anyone can order online and get the products at his or her home.

 

“We have been building the online shopping ecosystem in Myanmar with continuous efforts to educate the people [on the] benefits of online shopping and working with all brands closely to make sure that products reach customers in the shortest possible time,” he said. Despite the existence of a couple of e-commerce companies in Myanmar, Jasoria assumed that his company’s biggest competition would remain Facebook groups and webpages that sell products online. Guaranteeing the quality of the products Shop.com offers sets it apart from its rivals in the market, he said. “We only sell new and genuine products. All products go through a QC [quality-control check] before being delivered to the customer. If the customer is still not happy, then we have this seven-day return policy, and we refund the money back to customer. Even if the product [becomes] faulty after some time, we help our customers get it serviced [at] the official service centres,” he said. Jasoria said the biggest challenge was people’s trust in online shopping. To build trust, the firm occasionally holds offline sales events at big supermarkets such as Myanmar Plaza. There the firm displays selected brands, while customers can buy them at one sitting and can also order other products advertised online. Recently, the firm held an offline event on weekends ahead of the Thingyan water festival.

 

“The spending in Myanmar varies from time to time, like Thingyan sales always have good spending, as people get bonuses. Black Friday and Mobile Week have their own spending patterns and I can just say that it has improved a lot, and people when they come online buy more products as the prices are cheaper,” he said. “We are continuously reading the market and we track all things which the customers do so that we can make the website better for them to use and also bring world class technologies to Myanmar.” Jasoria also considers logistics, deliveries and payments as major challenges. For delivery, the firm has its own team and also works with good delivery companies to ensure that products reach customers very quickly. It works with Myanmar Post for long-distance deliveries. The firm is cooperating with several banks to launch its online payment system soon, in addition to using existing services such as AGD Pay, OK Dollar, and Wave Money. “Today, customers can pay by cash on delivery as well as swipe on delivery, where the delivery person carries a POS [point of sale] machine and the customer can pay via Visa, MasterCard, or MPU cards based on his choice. We are launching our online payment system very soon in Myanmar where customers can pay via any bank card. We are [in discussions] for cooperation with international companies, but I think that will take some time,” he said.

From http://www.nationmultimedia.com/ 04/24/2017

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Myanmar Grants 123 Telecom Service Licenses over 2 Years

 

Myanmar authorities issued a total of 123 licenses for telecommunication services to local and foreign companies in the past two years since 2015, official media reported Wednesday. Such service licenses permitted by the Post and Telecommunication Department since the country started to reform the sector, include those for nationwide telecommunication, network facilities and application services to 85 local companies and 38 foreign companies. At present, the three existing operators providing services in the country are Norway-based Telenor, Qatar-based Ooredoo and government-owned Myanmar Post and Telecommunications (MPT). The department has planned to issue more licenses to both local and foreign firms. According to official statistics, foreign investments were mostly injected into the transport and communication sector with 3.08 billion U.S. dollars in the past 2016-2017 fiscal year. A total of 8.154 billion U.S. dollars of foreign investments entered into the telecommunication sector from late 1988 to March this year.

From http://news.xinhuanet.com 04/26/2017

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SINGAPORE: Small- And Medium-Sized Law Firms Get Help to Go Digital with S$2.8m Programme

 

SINGAPORE: A S$2.8 million programme was launched on Monday (Feb 27) to help small- and medium-sized Singapore law firms adopt technology, announced the Ministry of Law, the Law Society of Singapore and SPRING Singapore. Small and medium firms - those with up to 30 lawyers - make up 97 per cent of law practices in Singapore. However, according to a study commissioned by the Law Society in 2016, only 9 per cent of firms interviewed have used technology tools to boost productivity, and cost was the main reason given for the low adoption rate. The study involved focus groups with 35 lawyers and interviews with 58 firms. Under the new Tech Start for Law programme, which is funded by SPRING Singapore over a one-year period, law firms which buy certain technology-related products can get 70 per cent of costs covered for the first year, said the Law Ministry. In particular, five products have been identified as basic technologies that would help law practices work more efficiently. Among them are practice management systems that would help firms streamline case and client record management, an online legal research tool and one online marketing tool.

 

Channel NewsAsia understands that the shortlisted products cost between S$3,000 and S$30,000 each. Under the programme, each firm can apply for support for up to three of the products. “The legal profession, like many other sectors, faces challenges in this new world,” said Law and Home Affairs Minister K Shanmugam on Monday. “And to stay ahead, among the things that are going to be required is to invest in quality manpower and technology.” “In the past, lawyers could make a good living through say, conveyancing, drafting agreements,” he added. "But technology has begun to “commoditise a lot of these things.” Mr Shanmugam acknowledged that smaller law firms may not have the resources to invest in technology and said the programme would allow them to “upgrade themselves, and that will make them more competitive”. The Tech Start for Law programme is in line with Singapore's push for more small- and medium-sized enterprises to embrace digital tools in their day-to-day work, a key theme in the recent Committee on the Future Economy report.  Channel NewsAsia understands that the authorities will evaluate the funding programme after a year. The Law Society said it is also planning a legal technology roadshow in March to encourage more firms to adopt technology. Interested law firms can apply to the Law Society's Secretariat from Mar 1, 2017 to Feb 28, 2018 for funding.

From http://www.channelnewsasia.com/ 02/27/2017

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Singapore to Shut Down 2G Mobile Service from April 1

 

Singapore will shut down 2G network service from April 1, 2017 onwards, said Infocomm Media Development Authority (IMDA) in a press release on Monday. The shutdown process will be completed by April 18, 2017, said the authority. IMDA reminded all 2G mobile users to switch to 3G or 4G services as soon as possible if they wish to continue their mobile plans. Singapore disallowed the sale of 2G-only mobile devices on Jan. 1 this year.

From http://news.xinhuanet.com/ 03/27/2017

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New S$21m Mail Sorting Facility Boosts Singapore's E-Commerce Scene

 

SINGAPORE: Online shoppers can expect to receive their overseas purchases in a more timely fashion, following the launch of a new e-commerce mail sorting facility. The S$21 million eCommerce Airhub will increase mailbag processing capacity by more than three times. Occupying 6,000sqm of space in Changi, the facility leverages automation to reduce mailbag processing time by 50 per cent. It is managed by air freight handling giant SATS and co-funded by the Civil Aviation Authority of Singapore. The automated mail sorting system increases the processing capacity of SATS to more than 1,800 items an hour, up from 500 previously. Turnaround time is thus reduced from six hours to three. SATS said traceability is also improved with a data interface that can better track mail.

From http://www.channelnewsasia.com/ 04/13/2017

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VIETNAM: Overseas Online Booking Companies Required to Pay Added Tax

 

Overseas-based online room reservation companies such as Agoda, Traveloka, Booking.com, and Expedia will be required to pay five percent of the value added tax and five percent of corporate income tax of total sales in Vietnam, according to the Vietnam Ministry of Finance (MoF) on Thursday. The ministry has decided so after Vietnam-based booking company Vntrip's executive director Le Dac Lam raised accusation of tax evasions on its foreign counterparts at the end of 2016. "When a customer pays 100 U.S. dollars, companies like Agoda gets 20 U.S. dollars of commission. However, they do not have to pay any taxes in Vietnam," said Lam, adding that the government may lose millions of U.S. dollars of tax every year. The MoF has guided the local tax departments to fulfill the tax procedures for these oversea based enterprises, reported local Tuoi Tre (Youth) online newspaper on Thursday. The tax will be obtained through local hotels and hostels that have contracts with the overseas-based companies, said the MoF.

From http://news.xinhuanet.com/ 02/23/2017

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HCM City and HÀ Nội Lead E-Business Index

 

HCM City and Hà Nội continue to lead Vietnamese localities in e-commerce, The Việt Nam E-commerce Association (Vecom) announced at the 2017 Việt Nam Online Business Forum in Hà Nội on Friday. The announcement came from the 2016 e-Business Index (EBI), based on a survey from more than 3,500 businesses in 54 provinces and cities across the country. HCM City took the lead with 78.6 points, followed by Hà Nội (75.8 points). Other localities in the top five include Đà Nẵng (52.8 points), Bình Dương (43) and Hải Phòng (42.2). Meanwhile, the five provinces with the lowest points are Yên Bái (23.7 point), Tuyên Quang (23.2), Bắc Kạn (22.6), Cà Mau and Lạng Sơn (21.2). The gap between the country’s two economic hubs remains  large compared with other localities. The EBI was first published in 2012 with the purpose of evaluating the application of e-commerce and comparing the development among localities. The index was based on four criteria: information technology infrastructure and human resources, transactions between businesses and customers (B2C), transactions between businesses and businesses (B2B) and transactions between businesses and state agencies (G2B). Of these, Hà Nội has the highest index in human resources and infrastructure with 93.7 point, followed by HCM City with 85.5 point. Meanwhile, HCM City topped the B2C index with 72.4 points, followed by Hà Nội, Bình Dương and Hải Phòng. For the B2B category, HCM City also leads with 77 points, followed by Hà Nội and Đà Nẵng. For the last category, Đà Nẵng received highest valuation on the satisfaction of G2B transaction, gaining 81 points, followed by HCM City and Hà Nội. The 2017 Việt Nam Online Business Forum will take place in HCM City on March 3.

From http://vietnamnews.vn/ 02/27/2017

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Gov’t Looks to Boost E-Commerce

 

Winning consumers’ trust and developing a business reputation is one of the major challenges toward online business development, experts said at the Việt Nam Online Business Forum – VOBF 2017 in HCM City yesterday. Nguyễn Hữu Tuấn, from the Department of Electronic Commerce and Information and Communication Technology, said Việt Nam has put in place a legal framework to ensure a favourable environment for e-commerce. However, customers are still concerned about risks when purchasing online, he said, adding that his department has made efforts to enhance its management capability and strengthen the connection between firms and consumers to protect the legitimate rights of online shoppers and enterprises. Nguyễn Thanh Hưng, President of the Việt Nam E-Commerce Association, highlighted the potential of Việt Nam’s e-commerce market, which is forecast to grow at between 25-30 per cent a year. He stressed, however, that each firm needs to develop their own development strategy in order to achieve success. Hưng noted that many firms have joined online e-trade aiming for long-term goals, but they only focused on promotion, failing to pay due attention to connecting with customers, developing a supply chain, and investing in information and communication infrastructure. Meanwhile, Director General of Nielsen Việt Nam Nguyễn Hương Quỳnh underlined the development trend of the online business on the basis of online connection, urbanisation, consumers, e-payment, and new business models. Therefore, enterprises in e-commerce should pay attention to basic requirements of consumers, instead of merely offering promotion or discounts, she said. Quỳnh also advised firms to develop their brand names to improve their competitiveness, while connecting with partners to support each other.

From http://vietnamnews.vn/ 03/04/2017

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Vietnam's E-Commerce Grows 22 Percent Annually

 

Electronic commerce in Vietnam has been growing at an average 22 percent a year, heard a conference on new trends of e-commerce on Tuesday in the country's southern Dong Nai province. According to the Vietnam E-commerce Association (VECOM), over 40 percent of Vietnamese enterprises enjoy higher sale revenues thanks to e-commerce, Vietnam News Agency reported. About 52 percent of the Vietnamese population use the Internet, of whom 65 percent have purchased goods online. VECOM vice president Nguyen Ngoc Dung said about 70 percent of consumers search the Internet for information about the goods they intend to purchase before going to the shop to buy the products. Therefore, a firm having no website will make it difficult for customers to access its products, he said.

From http://news.xinhuanet.com/ 03/07/2017

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HCM City to Tax Social Media Commerce

 

The HCM City Taxation Department has announced it will submit a plan for tax collection from online businesses to the City People’s Committee in early April and enact the plan in the same month. Local news site zing.vn quoted Lê Thị Thu Hương, deputy director of HCM City Taxation Department, as saying the department had already begun to tax internet trade and e-commerce. "However, the draft adopted by the City People’s Committee will create a clear co-ordination mechanism and facilitate the implementation of the tax authority," she said. The department said it would work with relevant agencies to enhance the efficiency of tax management for online sales, such as by businesses on Facebook. Accordingly, the draft aims to strengthen co-ordination among functional agencies to provide the most complete information concerning online business. The tax authorities have proposed collaboration between the municipal department of information and communications, department of industry and trade, network operators, banks and post offices. The tax agency will require traders on the social network to provide information such as names, addresses, telephone numbers, and personal tax numbers so that they can oversee the businesses more closely.

 

They also affirmed that they would calculate tax revenue not only for sales on Facebook but also other social networks such as Instagram and YouTube. Up to 35 per cent of businesses are selling goods and services on social networks, and there are millions of individuals and businesses selling goods on Facebook. These sales generate huge revenues, but are not paying taxes, reported the agency. Tax collection from online trade has been a hot topic due to its complexity and difficulty to manage. Many experts argue this tax is just for taxpayers, as many individuals selling goods on Facebook are making huge profits but not paying taxes while sellers of similar items using stores have to pay taxes. Phạm Thành Kiên, director of HCM City department of industry and trade, said the department would sign a co-operation agreement with the taxation department to prevent tax losses. “We have some categories to manage e-commerce or businesses on social network, but currently it is difficult to collect tax, solutions are being discussed. We have asked Facebook to work with us in tax management,” he said.

 

Many experts agreed that tax collection for online trading was not easy. Thanh Niên (Young People) newspaper cited Trần Duệ, a tax expert in HCM City, as saying that those whose revenue was higher than VNĐ100 million per year must pay tax, however, it was hard for tax agencies to calculate online traders’ exact revenue. For example, there were many transactions conducted by private message, inbox or calls, he said. There were also many ways of delivering goods not through post offices, sellers could hire carriers from services like Grabbike, Ubermoto or private delivery companies. Or for many transactions, when both sellers and buyers did not want others to know the value of their goods, they could use their own ways of quoting prices, the expert said. Thus, it would be difficult for tax agencies to track the revenue and quantify volume of goods sold by online businesses, said Duệ. “Tax agencies should first test and focus on sites which have a large number of visitors before applying the rules widely”, he suggested.

From http://vietnamnews.vn/ 04/01/2017

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Card Payment Compulsory Soon for E-Commerce Businesses

 

E-commerce businesses may have to accept card payments as a way to offering more options of payment when shopping online, an official from the Ministry of Industry and Trade said. Võ Văn Quyền, director of the ministry’s Domestic Market Department, was quoted by Thời báo Ngân hàng (Banking Times) as saying that the department was studying amendments to e-commerce business which might include regulations about compulsory payment methods. Accordingly, accepting card payment might be compulsory for e-commerce firms. Việt Nam Banking Card Association’s statistics showed that e-commerce payments had seen breakthrough developments in 2012-16 period. Payment values by domestic-payment cards jumped 597 per cent and by international cards by 319 per cent in the five-year period. As of the end of 2016, payments by the former were worth totally VNĐ3.44 quadrillion (US$150.9 billion) so far and the latter by VNĐ13.4 quadrillion.

 

The values are expected to increase rapidly if accepting card payment is made compulsory for e-commerce transactions. The ministry’s Department of E-Commerce and Information Technology in March said that e-commerce was growing rapidly in Việt Nam where 90 per cent of population had smart phones which were used at an average 24.7 hours online per week. On average, each Vietnamese used $160 for shopping online per year. However, according to the Payment Department under the State Bank of Việt Nam, the payment infrastructure in the country remained under-developed and the ratio of online payment in e-commerce remained modest. The banking sector would improve the legal framework for e-payment while developing the infrastructure for card payment. In addition, security for online payments must be improved.

 

Race for cashless payment, fintech

Developing cashless payment methods in Việt Nam had significant room. The Government of Việt Nam in a cashless payment project from 2016 to 2020 set a goal that only 10 per cent of transactions in the economy were made in cash. A recent survey by Visa Việt Nam showed that Vietnamese were now on a trend of using less cash in payment with the ratio of cash payment dropping from 46 per cent in 2015 to 38 per cent last year together with improved trust in electronic payment. The survey found that there were 67.4 million banking accounts in Việt Nam as of 2016, significant increase compared to 16.8 million in 2014 but card payment accounted for just 3 per cent of personal consumption spending in six major cities. Only 50 per cent of e-commerce payment were conducted by card. Statistics of the Việt Nam Banking Card Association showed that transactions at ATMs were mainly cash withdrawals (86.8 per cent of revenues conducted by domestic payment cards), reflecting the popularity of cash. The booming of e-commerce would drive cashless payments in Việt Nam.

 

E-commerce was forecast to grow at 20 per cent per year to reach a revenue of $10 billion by 2020. The Department of e-Commerce and Information Technology said that the e-commerce revenue could be higher as currently the growth rate had reached 25 per cent. The association said that digital banking was also gaining popularity together with the application of tokenisation in improving security. There were 92.08 million domestic payment cards and 12 million international payment cards in 2016, the association’s statistics showed. An expert said that e-commerce businesses should also be joined by payment service firms to issue cards and offer promotions. Việt Nam is also seeing a wave of fintech start-ups to promote cashless payment. Felix Tan, executive director of Singapore-based fintech investment fund The FinLab, was quoted by the e-newspaper vnexpress as saying at a recent event that FinTech in Việt Nam is embarking on a rapid development period.

From http://vietnamnews.vn/ 04/04/2017

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Social Media Dominates Online Ad Market

 

Social networks now rival search engines as an effective online marketing and advertising channel, gaining a significant market share and raking in huge revenues in Việt Nam and elsewhere. A report on domestic eBusiness Index prepared by the Vietnam Ecommerce Association (VECOM), says that in 2016, 34 per cent of domestic businesses advertised on social media, six per cent higher than in 2015. In fact, social media has surpassed search engines to become the most favoured online means of advertisement, employed by 47 per cent of total domestic businesses, with search engines coming in second at 41 per cent, the report says. Because it is economical and effective, social network marketing has been growing at a rapid pace with both large corporations, small and medium enterprises and individual sellers using it to good effect. Trần Trọng Tuyến, VECOM General Secretary, said that around 70 per cent of individual retailers in Việt Nam run their own advertisements on their Facebook page instead of relying on tools such as Google Adwords. It is estimated that this segment saw revenue growth of around 10 per cent in 2016.

 

Social media advertisement is now seen as a reliable and effective tool, with about 46 per cent of businesses reporting to have successfully reached their desired demographic, compared to the 44 per cent on search engines in Việt Nam. “The online marketing field has immense potential for growth, without relying on one particular channel,” said Tuyến. Presently, 38 per cent of domestic firms use their own website as their main sales platform while 34 per cent rely on social networks. Experts estimate that in 2017, Vietnamese businesses will spend around US$1.5 billion on advertising, 16 per cent of which will go to online marketing channels. “With more than 47 million Internet users and more than 29 million smartphone users, Việt Nam is among the countries with the largest online connections in the region. So online marketing through social networks is an inevitable trend, led by global technological developments,” said Đặng Tiền Phương, Ford Vietnam’s Head of Marketing.

 

Yet, in this fast growing market of online advertising, only a handful of Vietnamese marketing firms have managed to gain a foothold. At present, household names like Facebook and Google dominate the online marketing scene in Việt Nam, with the majority of advertising fees paid by domestic firms flowing to these companies despite several recent controversies. The report also mentions several downsides to the emerging trend. The State Bank of Viet Nam is working with the Ministry of Finance and General Department of Taxation on stopping tax fraud and illegal transactions via social media, to help the Ministry of Information and Communications (MIC) manage this lucrative sales medium, said Lê Quang Tự Do, Deputy Head of the MIC. In the domestic advertising market, social networks and search engines are followed by email at 36 per cent, online newspapers at 34 per cent, and printed newspapers at 20 per cent. Television lags far behind at around 10 to 13 per cent.

From http://vietnamnews.vn/ 04/15/2017

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Smart Phone Makers Ready to Ride 4G Wave

 

As Vietnamese telecom providers rush to launch their fourth generation (4G) services, the market for duly geared smart phones has also been heating up. The Global Mobile Suppliers Association (GSA) last month confirmed that LTE (Long Term Evolution, a 4G wireless communication standard) subscriptions accounted for 25.1 per cent of all mobile subscriptions globally. There were 818 million new LTE subscriptions in 2016, compared to 596 million in 2015. LTE and WCDMA are now the only mobile technologies that are growing in subscriptions, although WCDMA subscriptions are experiencing slowing growth, the GSA said. By the end of 2016, LTE subscriptions, according to Ovum data, stood at 1.920 billion compared to 1.102 billion in December 2015. The Asia region continues to lead LTE adoption with a 59.1 per cent market share, although this is likely to be impacted in 2017 by accelerating adoption in other regions, especially in the Middle East (where LTE subscriptions grew 166 per cent year on year in 2016), Eastern Europe (132 per cent) as well as Africa, Latin America and the Caribbean (120 per cent). GSA President Joe Barrett said: “Over the past year LTE subscriptions have grown substantially and we are now seeing all regions moving swiftly to adopt LTE as their primary mobile technology to deliver a true mobile broadband customer experience. GSA continues to predict that LTE, LTE-Advanced and LTE-Advanced Pro subscriptions will overtake 3G/WCDMA-HSPA in 2019.”

 

A billion users

Another report from Informa has also forecast that the number of 4G users in the world would reach a billion this year. Latching on to the global 4G boom, Vietnamese telecom giants have been racing to launch their networks. Last October, the Ministry of Information and Communications granted 4G licences to four network providers: Viettel, Vinaphone, MobiFone and Gtel. However, it is Viettel and Vinaphone who are competing to provide to their customers the faster, better quality 4G service. The other two are lagging behind. The military-run Viettel officially launched its nationwide 4G service on Tuesday. It had announced earlier that it had set up more than 36,000 4G base transceiver stations (BTS) in just six months after receiving the licence. “We have been able to quickly complete the infrastructure for the launch of 4G and help people catch up with the fourth industrial revolution,” said Tào Đức Thắng, Viettel’s deputy general director. Their 4G network covers 704 districts, accounting for 99 per cent of the country’s localities, he added. Thắng said Viettel’s speedy work was possible because of long-term preparation of infrastructure. Viettel has been the telecom provider with biggest fibre cable system in the country. Its total fibre cable length in the market can go around the earth eight times, he said.

 

Earlier, Viettel deputy general director Hoàng Sơn said their ambition was to popularise 4G services in all regions, not just urban areas. The company has found that the growth of its 3G service in rural areas was double that of urban areas, becoming a foundation for 4G development. “We will provide service packages at reasonable prices that will make 4G services become popular among all people,” Sơn said. Hoàng Thị Út, a resident of Ngọc Hiển District in the southernmost province of Cà Mau, said her family members have been using 4G for their daily work and entertainment. (Viettel has piloted its 4G service in the nation’s remote areas) Living in a floating home at the tip of the country, Út’s family are able to have a smart TV despite not having an Internet connection. The difficult terrain had earlier deterred telecom providers from offering wifi services to the people here.  The fast speed of Viettel’s 4G service has not only helped her enjoy smart TV, but also keep in touch with her husband when he is far away from home on offshore fishing trips. “The cost of 4G service is reasonable for people in rural areas, and its speed is even faster than that of wifi sometimes, she said.

 

Different strategies

Vinaphone – the Viettel’s main rival in the race of launching 4G – has adopted different business strategies. It was the first telecom provider to launch the 4G service in the Kiên Giang Province’s Phú Quốc Island in November 2016, just a week after receiving the licence. However, while Viettel has targeted 4G service coverage in all urban, rural and remote areas at the time of launching, Vinaphone has focused on key localities in urban areas. It has built 4G BTS in Hà Nội, HCM City, Bình Dương, Lâm Đồng, Bình Phước, Sóc Trăng, Hậu Giang, Đồng Nai, Tây Ninh, Bà Rịa Vũng Tàu, Cà Mau and Bạc Liêu in its first phase. It is expected that by the end of this year, Vinaphone will expand its 4G coverage with around 15,000 BTS in all parts of the country.

 

Better service

Apart from building their 4G infrastructure, telecom providers have also improved their services. Vinaphone said scale and investment strategy in Mobile Internet services would define their competitiveness this year. The price of 4G services could be similar or lower than those of 3G, it said. Meanwhile, the two remaining telecom providers, MobiFone and Gtel, have been relatively quiet in the race. Their main activity has been to announce that customers can exchange their 3G SIM cards for 4G ones for free. A MobiFone’s representative said they’ve built 4,500 4G BTS and expect to install another 8,000 in 53 provinces and cities this year. In the first phase, it would focus on the big cities of Hà Nội, HCM City, Hải Phòng, Cần Thơ and Đà Nẵng, he said, but did not reveal the exact time for launching the service.

 

4G phones

The 4G technology has also established a new smart phone trend. Big producers such as Samsung, Apple, Sony, HTC and Asus have introduced 4G smart phones in Viet Nam. According to Thế giới di động (Mobile World) - one of the largest mobile phone and electronic product distribution chains in Việt Nam, 90 of 150 authorised smart phones sold in the country support the 4G connection, three times that of last year. Samsung seems to be the leading producer of 4G smart phones in the local market. With the experience of providing 4G phones in South Korea as well as other big and demanding markets like the US, Europe and India since 2010, the company has a huge advantage over others. As of now, the 4G technology has been integrated into 17 of 27 Samsung Galaxy smart phones in diverse market segments. “Almost all Samsung smart phones, from high-end to the most popular models, have been equipped with 4G technology.

 

“For example, the Samsung J2 smart phone supports 4G technology at less than VNĐ2.7 million (US$120). Samsung aims to have its smart phone products with 4G accessible to middle and even low-income earners,” Lê Khôi Nguyên, Việt Nam Mobile Business Manager at Samsung Electronics, told Việt Nam News. Nguyên said Samsung has also signed some co-operation contracts with Viettel to support 4G users in terms of products, pricing and technical support. Samsung has really invested in the 4G smart phone with a smart phone costing less than VNĐ3 million, while its rivals support 4G in the middle market segment of VNĐ7-8 million each. Đặng Quốc Cường, Marketing Director of Oppo Việt Nam, said they have brought 4G smart phones to Việt Nam and stopped importing 2G and 3G smart phones. Cường believed that smart phones with 4G support would see high growth rates as many Vietnamese users will change or buy new smart phones, especially in the VNĐ5-6 million price segment.

 

“I think that the coverage of 4G smart phones in Việt Nam will increase rapidly and catch up quickly with modern countries in the world,” he said. Customers will soon consider 4G an indispensable criterion for their decision to buy a smart phone, he added. He also said that his company can produce 4G smart phones at price of around VNĐ2.5 million (over $100), but other markets have shown that 4G users demand high speed internet for their work and entertainment. The devices should have big screens and strong configuration. The devices would be priced at more than $200 each to meet these requirements. Trương Lê Quốc Tuấn, Infinix representative, said there would be fierce competition among cheap 4G smart phones in the market. People will still like attractive designs, so Infinix is offering cheap 4G smart phones in the market, he said. Sharing these ideas, Kiều Minh Phương, manager of the FPT Shop on Hà Nội’s Hai Bà Trưng Street told Việt Nam News that customers who paid attention to 4G were typically young people. They have plenty of smart phone choices, he said. “Most new smart phones have 4G LTE support at different prices starting from VNĐ2 million. Samsung, Lenovo, Obi, CoolPad and Mobiistar are all in the market,” Phương said.

From http://vietnamnews.vn/ 04/19/2017

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VN Proposes APEC Initiative to Facilitate E-Commerce

 

Việt Nam has proposed an initiative on building an e-commerce facilitation framework within the Asia-Pacific Economic Cooperation (APEC), as it is an important content in the 2017 APEC’s agenda. According to the Ministry of Industry and Trade’s E-commerce and Information Technology Agency, trans-border e-commerce is seen as the fastest growing sector in world commerce. Over the past two decades, the global e-commerce value has been estimated at US$1.92 trillion. The Asia-Pacific region has recorded the largest transaction volume in the world, followed by West Europe and North America. E-commerce revenue from the business-to-consumer (B2C) model was $144 billion in Asia-Pacific last year, accounting for approximately 35.9 per cent of the global B2C value. These figures are expected to rise to $467 billion and 47.9 per cent, respectively, by 2020. The APEC leaders have realised the significance of e-commerce in increasing the competitiveness of micro-, small- and medium-sized enterprises; in promoting sustainable growth; and in accelerating extensive and intensive regional economic connectivity.

 

Against this backdrop, Việt Nam has proposed an initiative on the building of an e-commerce facilitation framework, which focuses on five pillars. The pillars include: finalising and harmonising legal frameworks on e-commerce in APEC member economies; strengthening capacity-building to enable APEC economies to support micro-, small- and medium-sized enterprises to join the trans-border e-commerce market in the region and around the world; promoting cross-border protection of individual data via the implementation of the APEC’s current programmes; facilitating non-paper trade in the region; and dealing with newly arising issues in cross-border e-commerce. The e-commerce facilitation framework within the APEC is one of the highlights of the 2017 APEC. It is expected to contribute to facilitating trade and investment and become a driving force for the region’s economic development. The APEC was established with the goal of promoting sustainable economic growth and prosperity in the Asia-Pacific region. The 2017 APEC Year is a pivotal event celebrating 20 years of Việt Nam’s APEC membership.

From http://vietnamnews.vn/ 05/17/2017

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INDIA: Promoting IT Industry for Inclusive Development

 

SHARE TWEET SHARE EMAIL “We are focusing on key requirements of the industry such as human resource, IT infrastructure, conducive environment, appropriate legal and regulatory framework" says Shahid Ali Khan in conversation with Mohd Ujaley.Bihar came up with ICT Policy in 2011 with the aim to complete the various developmental projects related to Information Technology in the state, however the state is yet to make any substantial progress. In an exclusive interview with ENN’s Mohd Ujaley, Minister for Minority Welfare and Information Technology, Bihar, Shahid Ali Khan says “We are focusing on key requirements of the industry such as human resource, IT infrastructure, conducive environment, appropriate legal and regulatory framework”You came out with ICT policy in 2011. What progress has been made on various initiatives that you have envisaged?

 

ICT Policy 2011 is a framework under which we aim to provide various developmental projects related to Information Technology in the state. Our main objective is to provide good governance through IT enablement, and thus encourage a holistic development of the state by attracting investments in the IT sector as well as in other allied sectors. When you look at Andhra Pradesh, Karnataka and to some extent Maharashtra, they have done outstanding work in IT sector. We are the late comers, but the late comers do have benefits too. We should use the best of technologies and initiatives which have been already tested. As far as progress on the various initiatives  is concerned, it has been little slow and steady. We have been able to attract investments. Other allied industries are also moving in right direction. Through ICT policy 2011, we have focused on seven important areas – human resource development, employment generation, IT infrastructure, investment promotion, e-Governance and regulation. In the area of e-Governance, there has been a substantial achievement, now the information is easily available to the public. This has brought  transparency, accountability and reduction in the service-delivery timeline. Skilled human resource is also one of the challenges for the state government, and therefore we are promoting computer literacy at school level, and also there has been focus on using mobile technology to reach the last mile.

 

Compared to other cities in the country, there is infrastructure deficit in Patna? Don’t you think that it makes difficult for IT companies to set up their bases here?I agree with you that a lot needs to be done when it comes to creation of a world-class infrastructure for IT companies. But it is also true that there has been a significant improvement in several key areas like law and order,education, healthcare, etc. Today, we are keen to promote IT industry and we are ready to come up with polices and measures that will ensure that there exists a healthy infrastructure to support the IT industry in the state.In fact, policies are already in place, it is just that all the stakeholders will have to honestly come forward and work for a better and more prosperous Bihar. The industry needs good infrastructure, conducive environment and appropriate legal and regulatory framework.The government of Bihar is committed to provide these things; there may be little bureaucratic delays, but in principle we are for promoting various industries and creating jobs in the state. To address the infrastructure need, we are planning to create IT City, IT Cluster, EHDM Corridor, IT Park, etc., acrosst he state. There is an ample opportunity for investments into Bihar today. If there is any innovative idea or plan, any organisation has,it can share with us. We are the facilitator, and we shall help them.You are also heading the Minority Welfare Department. There have been reports of modernisation and computerisation of Madrasas across the state. Has there been substantial achievement?

 

We have heavily focused on overall develop ment of the state including the minorities. There has been tremendous achievement in education sector, be it Madrasa or school education. The state government has ICT at school scheme, under that scheme computer education and computer-aided education is being implemented in 1,000 secondary and higher secondary schools of Bihar. As far as Madrasas is concerned, as of now, we are actively working on it. I strongly feel that Madrasas must be modernised and computerised. It is very important to do that because large section of young students, belonging to Muslim community, attend Madarsa, If you are not able to make them digitally literate, then you can’t achieve your goal of making Bihar an IT hub. Bihar Knowledge Society has done some good work, but lot more needs to be done.

 

What are the major areas where Information Technology is being used in the state.Government of Bihar has taken few major initiatives, which are now being expanded. The projects such as ICT @ School, e-Shakti, e-Procurement, e-District, etc., have huge potential and shown good results. For example, e-Shakti, today, it is in functioning mode in Patna District. About 7.5 lakhs e-Shakti cards have been given and there has been disbursal of Rs 7,02,202 among 1,840 beneficiaries. Also, Department of Revenue and Land Reforms is using modern technology to survey the land. Aerial photography is being used to survey the land. On pilot basis, five districts have already been covered. Once the work gets completed, it will bring a lot of transparency in land records management, and will surely reduce land disputes across  the state. The Urban Development Department has started a project called ‘e-Municipality’ which has everything integrated and interconnected, right from accounts to building plan approvals, birth and death registrations, grievance handling, human-resource development and solid-waste management. Across various departments of the government, IT interventions are happening.Bihar has acquired the reputation for good governance, state GDP is also consistently in good bracket, but manufacturing industry is still showing dismal performance, its contribution to GDP is lowest in the country. In your opinion, what are the areas where Bihar should focus on for consistent economic growth?

 

Manufacturing has been the neglected area in our country, and Bihar is no exception. According to projections in 2013-14, due to demand slowdown the contribution of manufacturing sector to India’s GDP is going to be  little lower compared to previous year. I think, we need to provide assurance and right framework to the industries which have halted or are little hesitant to invest in Bihar. Today, lot of things are in place and it is the right time to overhaul the manufacturing industry in the state. The manufacturing industry  is also facing problem due to unavailability of concrete policy in favour of states where the pace of the growth has been slow. For consistent growth, special focus should be given to location specific agriculture resource endowment which is in abundance, but scattered.There are lots of Central Government flagship programmes such as Direct Benefit Transfer (DBT), MNREGA, food security. What is the status of their implementation and has the state been able to use them for the welfare of the people?Not only these flagship programmes, the state government also has various other state plans for the welfare of the people, and we have been able to use them for the benefit of the state. For MNREGA the state government has been awarded, very recently, Direct Benefit Transfer (DBT) is already happening even before UIDAI through e-Shakti, and on February 1 the Hon’ble Chief Minister had launched Food Security Act in the state. Nearly seven crore people in rural Bihar, and 70 lakh people in urban areas are expected to benefit. Under the scheme, each person will get 5 kg of food grains every month at the rate of Rs 2 per kg for grain and Rs 3 per kg for rice. Over 44,000 ration shops at Panchayat level will be used to implement the scheme. To reduce the corruption, vehicles that deliver the ration will be GPS-monitored, and a call centre with tollfree number has also been opened to register grievances.

 

The economic growth and development of a country depends on the integrated equitable development of all its citizens. What are you doing for minority communities to bring them at part with majority?I agree that the overall development of a country depends on the integrated equitable development of all its citizens. Our Government being well aware of the fact has always been the forerunner in protecting the legal rights of the minority communities and ensuring their share in education, employment and economic benefits. Our department is still  relatively new. Our budget has substantially increased. We have been still raising infrastructure for the department that had been taking good shape. Our welfare schemes include scholarships to meritorious students of colleges, grants for state Waqf Boards and Bihar Urdu Academy and coaching for students for civil services, and monetary help for women. We have also recently appointed 38 minority welfare officers, one in each district.

From http://egov.eletsonline.com 04/04/2017

 

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Hitachi to Implement ICT-based Green Project at AIIMS

 

Japanese multinational conglomerate Hitachi will implement an Information and Communications Technology-based green hospital demonstration project at All India Institute of Medical Sciences in New Delhi to help the hospital reduce its power consumption by as much as 30 per cent. New Energy and Industrial Technology Development Organisation (NEDO) has mandated Hitachi to set up a new photo-voltaic power generation facility, update existing facilities and build a system to control and monitor energy consumption at the premiere hospital in the national capital, the company said. “Hitachi will accelerate electronic management of medical image data by introducing energy-saving IT equipment,” Hitachi added. Efficient energy consumption has emerged as a prominent focus area in leading hospitals of India. Cooling and heating loads of a hospital are enormous compared to buildings in most other sectors. This is due to the need of airtight sterile environments within most departments of the hospital which negates the possibility of natural ventilation. Green hospitals are able to increase their efficiency and environmental stewardship while improving patient safety and care.

From http://egov.eletsonline.com 04/06/2017

 

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Maharashtra, Lenovo to Digitally Transform 1,000 Villages

 

With an aim of transforming 1,000 villages digitally, the government of Maharashtra has collaborated with electronics manufacturer company Lenovo, to provide technology for the first phase of The Village Social Transformation Mission. Under the partnership, Lenovo will provide 110 tablets to rural development fellows who will guide villagers to access government programmes related to health, education, water conservation and irrigation. The first phase of the mission will cover 100 villages that will cover talukas and gram panchayats of Aurangabad, Nagpur and Wardha districts. The Chief Minister’s fellowship members will own the social transformation and will work with the local government (Gram Panchyats) and corporates/NGOs and the state government. “The state governments are taking a number of proactive measures to ensure ‘Digital India’ becomes a reality,” said Managing Director and Chief Executive Officer of Lenovo India, Rahul Agarwal, at the ceremony held in Pune. “We believe that technology implementation at the grass root level is the key to a successful transformation story of our country. The initiative by the state government is a step in the right direction to meet the goal of self-sustainable development and empowering the citizens by technology.” added Agarwal in conversation with The Hindu. The new initiative is a part of Lenovo’s Corporate Social Responsibility strategy and vision for providing technology for quality education that includes skill training and learning practical aspects of sustainable development through technology based platforms. The Village Social Transformation Mission was started by Maharashtra’s Chief Minister Devendra Fadnavis in August 2016 and plans to transform 1,000 villages as model villages by 2018.

From http://egov.eletsonline.com 04/06/2017

 

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Huawei Keen on India's Smart City Project: Official

 

CHENNAI: Chinese telecom firm Huawei is in talks with the Indian government for its smart cities initiative, a top company official said today. It is also interested in offering its solutions to domestic power utility companies, Huawei Telecommunications India, Enterprise Business, President Derek Hao told PTI here."Discussions are going on with government on Smart Cities initiative," he said. The company, which garnered revenue of USD 75 billion globally as of December 2016, has offered its expertise to develop 100 smart cities in over 40 countries, he said. On offering the company's Smart Grid solutions to power utility firms, he said they were holding discussions. "We are also discussing with power utility companies here in India," he said. "Huawei has AMI Solutions which is Advanced Metering Infrastructure. It can greatly help a power utility company reduce electricity loss and increase meter reading efficiently," he said. Responding to a query, he said the company was already offering its service to several power utility firms globally. Hao and senior company officials were here to announce their partnership with city-based IT parts distributor Redington. Hao and Redington India senior General Manager and Head Strategic Business, Johnson George exchanged documents as part of formally inking the partnership. Through the tie-up, Redington India would distribute Huawei enterprise products and services in the country.

From http://www.siliconindia.com 04/20/2017

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Agriculture Soon e-Auction for Tea, Cardamom in India

 

Soon India will have an automated electronic auction (e-Auction) system for cardamom and tea. Currently, the Spices Board is conducting a trail run of the screen-based cardamom auction system and planning to introduce it in May.Initially, the new system will be introduced at the auction centre of the Cardamom Planters Association at Bodinaykkannur in Tamil Nadu. Tata Consultancy Services Ltd (TCS) is providing the technical expertise and software for the cardamon auctions. The board has already bought the hardwarerequired for the system. Under the new system, bidders can strike a deal with a click of the mouse and the screen will show details of all the materials, which are available for auction.

From http://egov.eletsonline.com 04/24/2017

 

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RBI Panel Goes for e-Transactions

 

A Reserve Bank of India (RBI) panel has suggested that banks clear cheques through electronic transfer of funds. At the same time customers can use free Internet based transactions. The panel suggested that banks have to educate their customers on the need to shift to electronic processing and in case cheques are already used, processing charges might be passed on to the customers. The panel recommended that banks should be prohibited from using the real-time gross settlement (RTGS) system for transactions below INR 10 lakh and for regular and repetitive payments like salaries. The panel suggested that repetitive payments should be routed through electronic clearing service (ECS)/ National Electronic Funds Transfer (NEFT). The panel has also prepared a roadmap to shift from paper-based transactions to electronic payments.

From http://egov.eletsonline.com 04/24/2017

 

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India Poised to Lead IoT Industry: IT Secretary

 

NEW DELHI: India understands the potential of technology and should aspire for nothing less than a leadership role when it comes to adopting Internet of Things (IoT) to improve efficiencies across different sectors, a senior bureaucrat said here on Wednesday. Launching the second edition of the 'IoT India Congress 2017', Information Technology Secretary Aruna Sundararajan said with the two largest industries -- information technology (IT) and telecom -- that power the IoT industry, India is poised to become a winner in this space. "The capabilities in entrepreneurship in different sectors, the aspirational and second-to-none startup community in India and the young demographics makes me optimistic that India can forge ahead in this direction," Sundarajan told reporters here. Organised by the Institute of Engineering and Technology (IET) India, the 'IoT India Congress' is country's largest platform for accelerating business outcomes in IoT. The global IoT market is set to exceed $300 billion by 2020 and with almost 1.9 billion devices to be connected to the internet in India by 2023, Indian IoT market is forcasted to secure 20 per cent of the global IoT business ecosystem to reach nearly $15 billion in next three years. The two-day event brought together decision makers and stakeholders from across sectors to discuss how IoT adoption could propel business forward by improving efficiencies and demonstrated cost savings. The focus of this second edition is also to help delegates 'touch, feel and experience' the IoT in healthcare, manufacturing, smart living, Ganga rejuvenation, etc.

From http://egov.eletsonline.com/ 05/17/2017

 

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AZERBAIJAN: China’s Huawei to Build ‘Smart City’ in Baku

 

China’s Huawei Technologies Co. Ltd. will help the Azerbaijani Ministry of Transport, Communications and High Technologies to implement the Smart City project in Baku and Azerbaijan’s districts, says Marco Xu, Huawei vice-president for Central Asia and Caucasus.  Implementation of the Public Wi-Fi project in Azerbaijan’s capital, the launch of which has been timed to coincide with the Nowruz holiday, is the beginning of the Smart City project, he told reporters in Baku. “Our aim is to help the ministry to create the Smart City. Such components as the Smart Transport, Smart Port, Smart Trade and others will be implemented at the next stages,” Xu said, adding that each of these components has specific solutions that will be implemented step-by-step.  Any country that has set a goal to develop tourism first of all does everything necessary to create the infrastructure, according to Xu.  “The Public Wi-Fi project is one of the elements that can be interesting for tourists,” he noted. “Baku has the same potential for attracting tourists like Barcelona or Dubai, where similar projects have already been implemented.”  He noted that a strategic partnership has been formed between Huawei and the Ministry of Transport, Communications and High Technologies, and Public Wi-Fi is the first project implemented within this partnership.  “We, as a company, also try to contribute to transformation of Azerbaijan into a regional leader,” Xu added.

 From http://en.trend.az/ 03/21/2017

 

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Azerbaijan, Russia to Create Joint Fund to Finance IT Projects

Azerbaijan and Russia are going to boost the development of ICT industry in both countries. The two strategic partners are preparing the legal basis for the establishment of a joint venture fund to finance promising projects in the field of information technology. Executive Director of the State Fund for Development of Information Technologies under Azerbaijan’s Ministry of Transport, Communications and High Technologies Elchin Zeynalov announced about this in an interview with Trend on April 19. He noted that the establishment of the joint venture fund will provide additional opportunities for participation of startups in the markets of the two countries. “We have discussed the joint fund project with a Russian venture company and currently are preparing the legal framework for its formation. We are talking about the possibility for local Azerbaijani companies to enter the Russian market, and for Russian companies to enter the Azerbaijani market,” Zeynalov said. He added that it will be possible to consolidate opportunities of both funds and the development of the ICT industry in both countries. For legal regulation of this sphere, the State Fund for Development of Information Technologies will attract professionals, who will ensure that the laws of both Azerbaijan and Russia would fully contribute to the development of IT projects. The ICT is considered to be one of the crucial spheres for the further development of the economy and an integral part of the economic and political reforms which are currently implemented in Azerbaijan. Azerbaijan, which is a regional leader in the ICT sector, intends to expand its international cooperation to further develop the sector. The income obtained in the sector in Azerbaijan is projected to hit $9 billion by 2020.

 From http://www.azernews.az/ 04/20/2017

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Azerbaijani Operators Simplify SIM Card Sales to Foreigners

 

Azerbaijani mobile network operators have simplified the sale of cell phone SIM cards to foreigners in connection with the upcoming Baku 2017 Islamic Solidarity Games, a source in the country's telecommunications market told Trend May 4.  The Baku 2017 Islamic Solidarity Games will be held May 12-22.  According to the source, the simplified method allows foreigners to purchase, within a period of one month, mobile phone numbers without registration.  “The innovation is valid until June 1” the source said. “Afterwards, the cell phone SIM card owners should sign contracts with the local mobile network operators.”  Foreigners can register their cell phone SIM cards by presenting one of four documents – migration card, identity card, passport or temporary registration document.  

From http://en.trend.az/ 05/04/2017 

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Azercell Telecom Starts New Project

 

The number of people addicted to reading books is decreasing steadily. This is due to various reasons, such as lack of time, unwillingness to carry a book and tiredness. On the other hand, new technologies, modern devices, especially Internet are entering and taking roots in our lives so fast that no time is left for old good habits. Taking all these aspects into account, Azercell Telecom is launching a new “The youth is reading” project for booklovers. In the frame of the project reading days will be arranged. The project is aimed to promote the culture of reading and national authors among the young generation, as well as give an opportunity for intellectual resting in our hectic lives. During the days of reading, young booklovers will be able to access works of literature on Bookmate, the application launched by Azercell 2 years ago, in the coffee shop of Starbucks Azerbaijan in Ganjlik Mall. The readers will be selected among the youth through a competition beforehand. Detailed information about the terms of contest will be placed on official Facebook page of the company.

 

So far Azercell has conducted a number of projects to promote the culture of reading in the country. Thanks to Bookmate application launched in 2015, Azercell subscribers can read books with no restriction in Azerbaijani, Russian, English, Turkish and other languages. Over 690,000 books are available in the mobile library provided by Azercell. If you would like to become a reader under the project of “The youth is reading”, please follow Azercell’s page on Facebook, join the competition and get updates on the project. The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile market Azercell’s network covers 80% of the territory and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service “ASAN signature”, etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.

 From http://www.azernews.az/ 04/11/2017

 

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UZBEKISTAN: TUIT and KOICA to Cooperate in ICT

 

The Ministry for development of information technologies and communications held a meeting with the mission of the Korean International Cooperation Agency (KOICA), headed by the Director of KOICA office in Uzbekistan Jeong-Hee. The KOICA mission arrived in Tashkent to conduct preliminary studies on the technical assistance project "Development of innovative educational environment of the Tashkent University of information technologies through the introduction of ICT". The meeting discussed prospects of cooperation in personnel training in the field of information technology, in particular the introduction of distance education system and digital libraries. The expansion of cooperation between the TUIT and KOICA will contribute to improving the quality of training of qualified specialists in ICT at the level of international standards. The parties agreed to develop an action plan for cooperation between the TUIT and KOICA through the introduction of modern teaching technologies.

 From http://news.uzreport.uz/ 03/02/2017

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UMS Gifts Week of Reduced Rates for Internet, Voice and SMS

 

Mobile operator UMS is holding a special spring promotion for all subscribers. Until April 1, all physical and legal entities – subscribers of UMS, who have ended limits on tariff plans or add-on packages can enjoy new prices and terms of services. These days each 1 MB of mobile Internet traffic between 08:00 and 00:00 will cost only $0,0055, and at night from 00:00 to 08:00 even less - $0,0004. Thus, 1000 MB instead of $10 will cost subscribers $5.5, and at night instead of $2 - just $0,4! The same changes apply to the phone and transferred SMS messages. Thus, if the subscriber does not have active packages of minutes within the tariff or separate service, 1 minute of the outgoing call will cost only $0,0133 (100 minutes, respectively, to $1,33). The price of 1 outgoing SMS messages in the period of the campaign is set at $0,008.

 From http://news.uzreport.uz/ 03/31/2017

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Uzbektelecom Reduces Internet Provider Tariffs to $75.80

 

Uzbektelecom announced it reduced on 30 March its internet rates for Uzbek providers to $75.80 per 1 Mb/s. This is the eighth tariff reduction this year. The rate first dropped on 1 January to $91.07, followed by a second cut on 6 January to $87.14, a third cut on 10 January to $86.85, a fourth dip on 2 February to $86.11, a fifth cut on 16 February to $80.94, a sixth on 3 March to $76.61, and a seventh reduction on 30 March to $76.48. Last year, the tariffs were reduced twelve times: from $156.24 in January to $91.50 in December.

 From http://news.uzreport.uz/ 04/06/2017

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Uzbektelecom and Google Agree on Cooperation

A working meeting of representatives of Google Global Cache (GGC) with the management and specialists of "Uzbektelecom" JSC passed at the head office of "Uzbektelecom" JSC on May 16.  Representatives of GGC Dave Schwartz and Jan Cleary demonstrated the company's capabilities to improve the quality of Google services for users from Uzbekistan by installing GGC equipment on technological platform of "Uzbektelecom". When the CDN node of GGC is launched on "Uzbektelecom" network, it will be possible to cache the most popular Google resources.  Following the meeting, the parties agreed on establishment of mutually beneficial cooperation.

 From http://news.uzreport.uz/ 05/17/2017

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KAZAKHSTAN: Mobile Phone Operators Increase Services Volume

 

Kazakhstan’s mobile phone operators provided services worth 18.3 billion tenge (313.8 tenge = $1) in January 2017. It is 5.1 percent more than in the same period of 2016, Energyprom.kz analytical service said in a report.  It is the first January since 2012 when mobile phone operators had positive results. They have been decreasing the volume of services since 2013. In 2016 the volume of services decreased by 10.4 percent compared to 2015. The number of subscribers (mobile numbers) hit 25.4 million as of end of Jan. 2017 which is 19.6 percent less than one year ago.  There were 142 mobile numbers for 100 people in Kazakhstan in January. A year earlier, this figure was even higher - 180 subscribers per 100 people.  However the number of high-speed mobile internet users increased by 17.1 percent to 12 million over the year, which is 47.2 percent of all subscribers. In January 2016 this figure was 32.4 percent, while five years earlier, in January 2012 - just 25.2 percent. As much as 67 mobile subscribers per 100 people had a high-speed mobile internet access in Jan. 2017. A year ago, only 58 out of a 100 people used mobile Internet.

 From http://en.trend.az/ 03/02/2017

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AUSTRALIA: Fintech Investments Hit $656m in 2016

 

While global levels of fintech investment slid by 47 percent to $24.7 billion in 2016, Australia trended upwards.Investment in Australian fintech reached a record $656 million in 2016, more than triple the $185 million invested in 2015, according to a report by professional services firm KPMG.This equates to an annual average growth rate of around 90 percent over the four years leading to 2016.The growth was driven by large mergers and acquisitions, and venture capital transactions, including CHAMP Private Equity's acquisition of Pepperstone, Stirling Products' acquisition of Mx360 Group, and large funding rounds from Tyro and Prospa, according to KPMG's The Pulse of Fintech report.The report shows venture capital investment in fintech reached $71 million in 2016, a substantial drop from 2015's $175 million total, though on a similar level to 2014's $88 million total.

 

"Venture capital activity, while down nominally on last year's figure, remains reasonably strong. While mega deals result in peaks and troughs in overall figures, the trend is clear and demonstrates increasing interest and investment activity in fintech," said Ian Pollari, head of banking at KPMG Australia.Meanwhile, a survey by Startup Muster shows that fintech is now the most prevalent industry for Australian startups, with 15.9 percent of the startups and 42.1 percent of the supporters operating in the finance technology space.The Startup Muster survey showed fintech to be among the top areas investors are looking to support, with 56.2 percent of investors eyeing the industry.While Australia trended upwards, global levels of fintech investment slid by 47 percent to $24.7 billion in 2016.In a statement, Australian Treasurer Scott Morrison said the federal government is "keenly aware" that the financial services sector plays a critical role in the Australian economy.

 

Morrison noted the government's Fintech Advisory Group's progress of the review of opportunities for blockchain; the examination of ways to improve data availability; the introduction of the regulatory sandbox to support new entrants testing their financial services offerings; and the extension of venture capital tax concessions for early-stage startup investments."Whilst these measures have been successful and well-received by industry, the Turnbull government continues its fintech agenda by commencing work on an enhanced package of further reforms to be released and implemented this year," Morrison said.As the finance industry is not an easy one to navigate, especially for emerging players, Morrison said the government is working on an enhanced package of further reforms to be released and implemented this year.

 

"The Turnbull government has announced its intention to stop the 'double taxation' of digital currencies under the GST regime and the development of legislation to extend the crowdsourced equity funding framework to private companies."Meanwhile, StartupbootcampFinTech believes the big banks are feeling the fintech threat.In the Review of the Four Major Banks: First Report released in November 2016, the House of Representatives Standing Committee on Economics recommended that banks be forced to provide open access to customer and small business data by July 2018 for competing banks, startups, and other financial institutions.The committee suggested that the Australian Securities and Investments Commission be charged with developing a binding framework to facilitate this sharing of data, making use of APIs, and ensuring that appropriate privacy safeguards are in place to allow such a practice. "Increased access to financial sector data, as noted by the Productivity Commission, should also intensify competition in the financial sector. This is because markets work best when customers are informed. At present, banks, not consumers, hold the data. This gives banks a significant degree of power," the report [PDF] states.

From http://www.zdnet.com 03/01/2017

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Food Agility Receives AU$50m in Backing from Australian Government

 

Food Agility has received AU$50 million from the government to lead the digital transformation of the agricultural sector in Australia.Food Agility is receiving AU$50 million over the next 10 years as part of the federal government's Cooperative Research Centres (CRC) program, the Minister for Industry, Innovation and Science Arthur Sinodinos announced on Tuesday.The government funding adds to the AU$160 million in contributions -- both monetary and non-monetary -- previously raised by the organisation from partners such as KPMG, National Australia Bank, IAG, and Bosch.Founded by CEO professor Mike Briers, Food Agility is a consortium of commercial companies, universities, and farming industry bodies looking to facilitate the digital transformation of agriculture industry in Australia. "Global food production needs to double by 2050 and the opportunity that presents to the Australian food industry is enormous. Yet we are lagging our international competitors in preparing for a digital future," Briers said."The Food Agility CRC, backed by government, will be an independent, trusted intermediary to accelerate research adoption and commercialisation -- including AgTech startups -- to improve digital services to the sector."Moving forward, Food Agility's innovation programs will seek to deploy real-time big data market intelligence and predictive analytics to help farmers produce the right products at the right time, connect food producers with consumers in new ways, and a common knowledge base.

 

"[Australia's] got excellent brand reputation internationally for high quality green food ... We believe the centre of excellence for food production is here in Australia and that's where we want to effectively grow the agricultural technology sector," Briers told ZDNet earlier this year."For the food and agriculture sector to reach a higher level of maturity from a digital transformation perspective, you'll need to have a stable and reliable underlying measurement system.Food Agility's upcoming projects include the use of the Internet of Things to improve the shelf life of bagged lettuce; the development of a market insights and information portal to support agribusinesses interested in entering new markets; and the development of financial products to provide viticulturists with access to information that could help improve the quality and yield of their produce and reduce operational costs. Led by the Knowledge Economy Institute at the University of Technology Sydney, Queensland University of Technology (QUT), and Curtin University, Food Agility has 54 partners across the food value chain including technology providers, food producers, service providers, research providers, regional development agencies, government agencies, and industry networks.Professor Bronwyn Harch of QUT, who has been appointed as Food Agility's research director, said Food Agility's research programs will focus on hardware, software, and liveware."That means addressing the sensor and communication technologies that underpin data across food value chains; transforming poorly designed, utilised, and connected data into information and insights for decision making; and ensuring best practices are integrated into the workflows of governments, industry, and consumers, and building a capable workforce," Harch said.

 

Executive director of the Australian Farm Institute Mick Keogh, who will be an independent board member of Food Agility, implied the organisation will help close the gap between researchers and the agriculture and food sector in Australia, which he said has been a personal frustration of his for years.Ben van Delden, who leads the AgTech division at KPMG, communicated a similar sentiment, saying one of the highlights of his trip to Israel as part of the Australian Agri-Food Trade Mission was seeing the "unprecedented 'collaboration in action' between farmers, universities, industries, and government"."Australia can learn from this and it seems we are now on this path with the Food Agility CRC's collaboration model bridging the gap between stakeholders," van Delden said. A collaborative agricultural ecosystem is gradually forming in Australia. In February, Cisco, Data61, and the University of New South Wales, in partnership with the National Farmers' Federation, the NSW Farmers Association, the NSW Department of Primary Industries, and ATP Innovations, launched an innovation centre in Sydney focused on developing new uses for IoT within the agriculture sector.In 2015, the University of New England (UNE) began transforming a 2,900 hectare commercial farm called Kirby-Newholme into a "smart farm". In an initiative led by the Australian Centre for Broadband Innovation in collaboration with CSIRO and the UNE's Precision Agriculture Research Group, the Kirby Smart Farm was one of the first farms in Australia to be connected to the National Broadband Network fixed wireless service, and is often referred to as an example of what quality broadband can enable.

From http://www.zdnet.com 03/07/2017

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Top Tech Companies on ATO Radar for Back Taxes

 

The Australian Taxation Office is chasing a sum of $2.9 billion in back taxes which it says is owed by a number of big multinationals. Included in this list are Apple, Google, Microsoft, BHP Billiton, Rio Tinto, Crown, Chevron and Singtel Optus, all of whom have been named either in Senate inquiries or in ASX statements as being audited by the ATO. The ATO is said to be confident about winning its case against Chevron which is ongoing. The oil giant lost a profit-shifting case in the Federal Court, a verdict that it has appealed. Fairfax Media also reported that Microsoft, McDonald's and IBM were three of the prominent multinational firms that had not yet signed up to the federal government's tax transparency measures which call for voluntary disclosure of tax affairs. The Tax Transparency Code was introduced by former treasurer Joe Hockey in the 2015 federal budget.

 

According to the code, firms which have turnover between $100 million and $500 million have to supply only general tax details. Those with turnover more than $500 million will have to provide more details. Hockey said at the time that the idea was for "companies, particularly large multinationals operating in Australia, to publicly disclose their tax affairs". Among other big companies that have been asked to cough up back taxes, Rio Tinto has been told to pay $379 million and interest of $68 million for the calendar years 2010 to 2013. The Fairfax reports said historically the ATO had settled with companies and ended up with about half of what was sought; in 2015, for example, the tax office was targeting a figure of $5.7 billion and ended up getting almost $3 billion., It said that if companies did not sign up to the voluntary reporting regime, then mandatory disclosure may be imposed. Fairfax said the Board of Tax chairman Michael Andrew had indicated that European companies were generally more compliant when it came to the code. This was because there were similar measures in their home countries, designed to create more transparency about their tax affairs.

From https://www.itwire.com 04/07/2017

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457 Abolition Will Hit Tech Industry Growth

 

The head of a well-known Australian accounting software company has slammed the government's move to get rid of the 457 temporary worker visa system, saying it could "severely hinder the growth of the nation’s tech industry".Trent Innes, managing director of Xero Australia, said that abolishing the 457 visa had the potential to limit the opportunities of the world’s best and brightest tech workers and make Australian-based tech firms less competitive.In announcing the end of the 457 visa system, Prime Minister Malcolm Turnbull said it would be replaced by one that was stricter. He also said that his policy would Australian jobs first.But Innes, who has major clients both in Australia and abroad, was apparently not impressed by these arguments."The biggest risk facing Australia's technology industry is a lack of talent," he said. "If companies can find skilled, local engineers and developers, they’ll hire them. If we can’t train, locate or import the talent, skilled technology jobs are at risk of moving offshore."

 

He said that Xero was committed to fostering local talent. "We have programmes teaching kids to code, (we) are retraining and upskilling Australians — we even have a coder who was a truck driver — and we’re working with universities and government to help modernise policy and curriculums to keep up with the rapid changes happening in the tech sector."Turnbull said in his announcement that there would be two kinds of visas under the new system: two years and four years, with the latter allowing holders to apply for permanent residence after three years, in contrast to the 457 which lasted for four years and included the possibility of permanent stay.Innes said that Xero, with more than 1600 employees, including several hundred in Australia, and customers in more than 180 countries, had built its business success, like many others, on being a global platform.

 

"This requires the ability to bring in the best talent from around the world and have our employees work where they want and need to," he said. "If we’re going to build jobs for our kids, we need to build next-generation companies at scale."Wrapping jobs in red tape sent a message to the world that Australia wasn’t open for business, he claimed."Any move to limit the ability to attract world-class talent has the potential to not only impact the way we work, but also the values on which our business is built. It could lead to an exodus of jobs and talent - neither of which are good for the Australian economy."Rob Hango-Zada, a co-founder of Shippit, said that putting Australian jobs first was a great mantra, but questioned how it prevented jobs from being sent offshore.

 

"In the corporate world and more specifically in the tech space, off-shoring is a common practice and in recent times 457 visas have meant that at least offshoring for specialised jobs is minimised. The government needs to provide specific information about how this would impact key areas such as engineering and development," he said."It's good to see that skilled workers will still be catered for with the new 'Temporary work visa'. I would like to understand how the government can assist with recruiting for key areas with skill gaps."We need to establish Australia as a destination for skilled workers where Australia falls short in order for us to really own the innovation agenda on a global stage and prevent local brain-drain from Australia to the US and UK.Nick La, co-founder of on-demand recruitment platform Weploy, said the 457 move was a great initiative as it could provide many more working opportunities to Australians who are looking to step into a career.

 

"From experience, typically 457 visa holders take the current lower-skill/labour-based temporary work purely because it's all that they're being accepted or considered for (which narrows job availability for Australians in this cohort)."Weployspecialises in matching employers with temporary staff.La added: "However, they would much prefer to be able to continue their expertise in temporary capacities, something that is difficult for them to do right now. By deploying skills to the right areas and addressing shortages, the change will free up more opportunities to our Australians, whether it be building up work experience or simply earning a living."By providing a temporary visa focused more on specialised skill sets, Australia will be able to attract international talent, ultimately bringing our global level of excellence higher and up-skilling where required. This will hopefully motivate Australians succeed even more and help to drive our innovation agenda by giving founders access to the right talent to grow start-ups."

 

Luke Anear, founder and chief executive of SafetyCulture, said: "It comes back to supply and demand. We need a significant amount of skilled workers in order to support not only tech but all industries going through technology's disruption. The 457 programme was a way for us to fill the gap between lack of skilled workers in Australia and finding experienced workers from overseas."The best option and cheapest option is to have suitably trained workforce in Australia from Australia and today we just don't have it yet. We need to be able to continue to meet the demand and also provide the labour force to meet Australia's current opportunity."SafetyCulture employs 12 staff on 457 visas and has just over 100 staff working in Australia, the US and UK. More than four-fifths of them are in Australia.

From https://www.itwire.com 04/19/2017

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Australian Firms Lagging on EU Data Compliance: Study

 

Many Australian organisations are unprepared to comply with the EU's General Data Protection Regulation that comes into force in a little more than a year, a study by data management company Veritas Technologies claims. The study, carried out by Vanson Bourne for Veritas, questioned 900 business decision-makers in February and March across the US, the UK, France, Germany, Australia, Singapore, Japan and South Korea. In Australia, 88% of those interviewed said they were worried that failure to comply with the GDPR would have negatively affect their businesses. And 23% were apprehensive that non-compliance would force them to shut shop. The GDPR aims to harmonise governance of information that relates to individuals across the EU and calls for greater oversight of where and how personal data — including credit card, banking and health information — is stored and transferred, and how access to it is policed and audited by organisations.

 

The regulations will extend globally, affecting any company that offers goods or services to EU residents, or monitors their behaviour, for example, by tracking their buying habits. Less than 30% believed their organisation was compliant; About 46% have expressed concerns that they will not meet the compliance deadline; More than 1 in 4 (29%) were worried about potential lay-offs due to high financial penalties (upto �20 million or 4% of annual turnover); About 30% were fearful their current technology stack was unable to manage their data effectively; About 39% said their organisation could not accurately identify and locate relevant data; and About 42% admitted there was no mechanism in place to determine which data should be saved or deleted based on its value. The study found that globally many businesses had a long way to go before they were GDPR-compliant. The study found that several countries were way behind their global counterparts in terms of GDPR readiness. Singapore, Japan and South Korea were last in the survey on this topic, with 56% of respondents in Singapore fearing they would be unable to meet the deadline.

 

In Japan and South Korea this figure was 60%. Fears of going out of business were greatest in the US and Australia. Nearly 25% of respondents in both countries feared non-compliance could lead to closure. Similarly, respondents in the US (26%) and Australia (30%) were also the most concerned that penalties from GDPR non-compliance could lead to layoffs. In South Korea, the figure was 23%. In the Asia Pacific region, businesses were worried about a compliance failure affecting the reputation of their brands. “There is just over a year to go before GDPR comes into force, yet the ‘out of sight, out of mind’ mentality still exists in organisations around the world. It doesn’t matter if you’re based in the EU or not, if your organisation does business in the region, the regulation applies to you,” said Mike Palmer, executive vice-president and chief product officer, Veritas. “A sensible next step would be to seek an advisory service that can check the level of readiness and build a strategy that ensures compliance. A failure to react now puts jobs, brand reputation and the livelihood of businesses in jeopardy."

From https://www.itwire.com 05/02/2017

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NEW ZEALAND: Apple in NZ – $4.2b in Revenue, Zero Tax Paid - Report

 

The world's richest technology company Apple paid no tax in a decade in New Zealand, despite raking in NZ$4.2 billion in revenue.iPhones accounted for a quarter of smartphones sold in the country in 2016, the New Zealand Herald reported, adding that 221,000 iPhones had been sold in the three months to December 2016.The newspaper said the NZ$4.2 billion figure came from Apple's local subsidiary, Apple Sales New Zealand.While NZ$37 million was paid in tax over the decade, all of this went to the Australian Taxation Office, an arrangement that has been in place since 2007.Apple has been under fire in various quarters over its innovative tax arrangements. It faces a �13 billion tax demand from the EU, over its tax arrangements in Ireland.Australia has attempted to get Apple to pay what it deems to be its fair share of tax but nothing has eventuated yet.If profits reported in NZ had been similar to the global figure, then New Zealand would have reaped NZ$356 million in taxes, the paper said.It quoted the joint leader of the NZ Greens, James Shaw, as saying: "It is absolutely extraordinary that they are able to get away with paying zero tax in this country."I really like Apple products - they're incredibly innovative - but it looks like their tax department is even more innovative than their product designers."

From https://www.itwire.com 03/21/2017

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Vodafone NZ and Sky Push Ahead with Merger

 

Vodafone NZ and Sky TV have circumvented the New Zealand Commerce Commission's rejection of its merger by gaining consent from the Overseas Investment Office. Pay TV provider Sky TV and telecommunications carrier Vodafone NZ have pushed ahead with their proposed merger, receiving consent from the New Zealand Overseas Investment Office. The Overseas Investment Office granted consent on Friday in spite of the New Zealand Commerce Commission declining clearance back in February because it could substantially lessen competition in the mobile telecommunications and broadband markets. Sky and Vodafone were able to gain approval from the Overseas Investment Office instead of the commission because both companies are more than 25 percent owned by overseas entities, and because their asset value and purchase price are both worth more than $100 million.

 

"The merger of the two companies met the criteria required by the Overseas Investment Act 2005," the Overseas Investment Office said. "The application involved significant business assets, and so to gain consent the applicants needed to demonstrate their business experience and acumen, their financial commitment, and that those controlling the companies are of good character and meet certain criteria under the Immigration Act 2009." The Overseas Investment Office called the Commerce Commission's decision on the matter "not relevant" to its own assessment, because they are subject to different tests. "The Commerce Commission test relates to competition in a market, which is different to the criteria that the Overseas Investment Office is required to consider for an application involving significant business assets," the Overseas Investment Office explained.

 

Vodafone Group and Sky Network Television reached an agreement to form an integrated telco and media group in June 2016 via Sky acquiring all Vodafone NZ shares for a total purchase price of NZ$3.44 billion through the issue of new Sky shares, in return giving Vodafone Europe a 51 percent stake in the combined group, in addition to cash consideration of NZ$1.25 billion funded through new debt. Vodafone NZ had previously warned that it would review the commission's rejection and "consider all courses of action". One of the Commerce Commission's strongest reasons for the merger rejection was the issue of premium sports content ownership, with the competition issues presented to the companies in October last year also not sufficiently addressed. "The proposed merger would have created a strong vertically integrated pay-TV and full service telecommunications provider in New Zealand owning all premium sports content.

 

We acknowledge that this could result in more attractive offers for Sky combined with broadband and/or mobile being available to consumers in the immediate future," Commerce Commission chair Mark Berry said at the time. "Internationally, the trend for bundles that package up broadband, mobile, and sport content is growing. Given the merged entity's ability to leverage its premium live sports content, we cannot rule out the real chance that demand for its offers would attract a large number of non-Vodafone customers." The New Zealand High Court had also ruled that there would be a short-term delay if the merger were to be approved, with its ruling prohibiting Vodafone and Sky from completing their merger until midnight on the third day after the Commerce Commission's decision.

 

Rival telecommunications providers Spark, 2degrees, and InternetNZ had filed proceedings with the High Court, saying a short delay would provide them with "breathing space" wherein they could examine and question approval from the Commerce Commission, should it be given. This followed industry criticism in August, when the telcos accused Vodafone NZ and Sky TV of trying to squeeze the competition out of the wholesale premium live sport and entertainment content market, the retail residential fixed-line broadband market, the retail mobile broadband market, and the pay TV market. Vodafone NZ earlier this month also acquired a majority stake in Farmside, the rural broadband and satellite arm of small carrier TeamTalk, for NZ$10 million in cash. Vodafone's 70 percent acquisition blocked competitor Spark's attempts to acquire TeamTalk in its entirety.

 

Farmside offers rural broadband services and is one of the largest resellers of the New Zealand government's Rural Broadband Initiative (RBI). It uses satellite, ADSL, and wireless technology to provide internet connectivity in regional areas, and has a contact centre in Timaru with over 70 staff members. "This is an opportunity to deliver better outcomes for rural customers, to increase our presence in the rural broadband market, and to utilise the skill sets of the two complementary companies," Vodafone NZ CEO Russell Stanners said in April. "The investment by Vodafone in Farmside further deepens the strategic relationship between ourselves and TeamTalk. There are other opportunities for us to partner, for instance sharing fibre including future upgrade and maintenance costs."

From http://www.zdnet.com 04/28/2017

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NZ Regulator Knocks Back Fairfax-NZME Merger

 

New Zealand's Commerce Commission has decided that media companies Fairfax and New Zealand Media and Entertainment should not be allowed to merge their operations in the country.The merger would have resulted in New Zealand's two biggest newspaper networks and their websites being owned by one company, a statement from the Commission said.The Commission's preliminary view, issued in November last year, was that such a merger would substantially reduce competition in both the advertiser and reader markets - – specifically Sunday newspapers, online news and community newspapers in 10 regions.It also indicated at the time that the merger would not benefit the public to the extent that it should be allowed.Both views were more or less unchanged in the decision issued on Wednesday. NZCC chairman Dr Mark Berry said while the Commission recognised that both NZME and Fairfax faced "a challenging commercial environment as they seek to transition from their traditional print products to a sustainable online model", the NZCC did not agree with some of the scenarios advanced about their respective futures without the merger.“Following our draft determination the applicants significantly altered their submission on what the state of the market would look like without the merger. The details of those submissions are confidential; however, we do not consider the scenarios presented to be likely outcomes," he said."In our view, without the merger NZME and Fairfax will be increasingly focused on their online businesses as their print products diminish in number and comprehensiveness over time.

 

“We accept there is a real chance the merger could extend the lifespan of some newspapers and lead to significant cost savings anywhere between NZ$40 million to around NZ$200 million over five years. However these benefits do not, in our view, outweigh the detriments we consider would occur if it was to proceed.”Had the merger gone through, the single resultant entity would have had direct control of the biggest network of journalists in New Zealand, employing more editorial staff than the next three largest mainstream media organisations combined, the statement said.The news media business of the single merged entity would include nearly 90% of the daily newspaper circulation in New Zealand and a majority of traffic to online sources of New Zealand news, a state Including its radio network, the merged entity would have a monthly reach of 3.7 million New Zealanders. “This merger would concentrate media ownership and influence to an unprecedented extent for a well-established modern liberal democracy. The news audience reach that the applicants have provide the merged entity with the scope to control a large share of the news consumed by a majority of New Zealanders," Dr Berry said."This level of influence over the news and political agenda by a single media organisation creates a risk of causing harm to New Zealand’s democracy and to the New Zealand public.”He said that after a review of all the evidence, "our primary concerns remain that this merger would be likely to reduce both the quality of news produced and the diversity of voices (plurality) available for New Zealanders to consume"."Competition between NZME and Fairfax leads them to produce higher quality content than would otherwise exist with the merger. This competition incentivises investment in editorial resources, motivates journalists and editors in their day-to-day work and acts as a safeguard to plurality. “In our view, the merged entity’s competitors would not be able to constrain it in any real way from making cost-cutting decisions that reduce quality and plurality. The extent of internal plurality is also discretionary on the part of the media owner and we do not regard promises to maintain current levels as a sufficient safeguard on future editorial decisions.“While we cannot weigh in dollar terms the net benefits against the detrimental societal impacts we expect to see, in our assessment this is not a finely balanced decision. We decline to grant authorisation."

From https://www.itwire.com 05/03/2017

 

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SAP Has Designs on New Government Business

 

Steve Ballmer's latest hobby, USAfacts.org, cast a spotlight on the effectiveness of local, state and federal governments when it launched in April. Its easy-to-read dashboards allow ordinary citizens to compare government's performance of its core missions with spending at all levels.In a roundabout way, that's made the former Microsoft CEO something of an evangelist for companies like SAP, which has released a new cloud service to help public sector organizations manage their spending.USAfacts and OpenGov, a young company offering financial reporting, budgeting and publishing tools for the public sector, are stirring interest in ERP tools for government, and that's creating opportunities for SAP to get involved in the sales cycle, according to Darren Koch, SAP's chief product officer for small and medium-size businesses. "It's just a tailwind for us," he said.Koch joined SAP when it acquired travel expenses management company Concur, where he was senior vice president of global product and platform strategy.Now, among other products, he's responsible for Business ByDesign, the cloud-based accounting, purchasing and planning software package SAP originally designed for small to medium-size enterprises.As a taxpayer, Koch wants to see governments update their dusty old green-screen terminals. It's a motivation for his colleagues too: "There's a tremendous value for the team in helping governments be more efficient," he said.ByDesign has been something of a slow burn in the 10 years since it launched, and on several occasions analysts have wondered whether SAP would stick with it.

 

Recently, though, SAP has doubled down, allocating more programmers to ByDesign. There's now a core development team of 300 to 400, Koch said, a number of them there since the start.Koch would recruit more if he could, but it's not easy finding the right skills. "We're less budget constrained on hiring than we are talent constrained," he said.The expansion has given the team the resources to add the necessary features to ByDesign to win over U.S. public sector customers, including support for encumbrance accounting and reporting in accordance with Governmental Accounting Standards Board requirements."Imagine you're a government employee and you take a trip. In the U.S., as soon as it's approved and before you've even taken it, the government needs to set aside the money and record the liability for that approved spend, and then they need that approval to flow into all the impacted cost centers," he said. "How you encumber, how you take that spend and how you put it as a liability, it starts to look like a core ERP use case." Koch sees a billion-dollar opportunity for SAP and its integration partners in the 90,000 U.S. government entities that are potential users of ByDesign.Don't expect it to convert them overnight, though."Government purchase decisions roll out pretty slowly," he said.For that reason, the company decided to skip beta testing or customer trials. Koch hopes to have the first government customers live within the year, though. "I would expect our typical sales to implementation cycle is longer than our corporate customers, but not that much longer," he said. While this is a U.S. only service for now, if all goes according to plan then can expect versions of ByDesign tailored for governments in other countries in time -- but likely one at a time.

 

"Governments get very interested in data security and where the data is housed and how many people have access to it, and things like that," Koch said. Dealing with that increases operational complexity and, while it's nothing SAP can't handle, it's something Koch prefers to handle one country after another, rather than all at once.Government customers will pay for ByDesign in the same way as enterprises do, with the monthly subscription fee based on the number of users. Koch wouldn't be drawn on the details.In addition to the features tailored for the public sector, they'll get full access to all the features of the enterprise version -- although, as Koch said, things like the "order to cash" function may not be as useful.SAP will work with existing ByDesign partners to build out the service, particularly those with experience of the data migration component, "rarely the most pleasant part of an ERP deployment," as Koch put it. "The intent is that we are the digital core: payables, receivables, invoicing," said Koch, with the system also becoming the master data repository.Switching out the green screens could allow governments to modernize their activities in other ways, too."It opens the opportunity for some really interesting things. The usage of CRM to manage your interactions with your citizenry. Who sent a letter, made a phone call?" he said.

From https://www.computerworld.co.nz 05/23/2017

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Oracle CEO Says Cloud Won't Cause Mass IT Layoffs

 

Don't expect mass layoffs of IT workers even as the world's biggest companies move more of their workload to the cloud, Oracle CEO Mark Hurd told CNBC. "I don't know if it is so much reductions," he said on "Squawk Alley" on Thursday. "I think it is the reapplication of that talent to different opportunities to the customer." Oracle's customers have to do so much work and so many different configurations of technology that use up a lot of labor, he said. "The opportunity we have is to now do a lot of that work for the customer," he said. "They can reapply that budget, that manpower and that talent to things that help the company gain market share, to help the customer deliver better service to their customers." More than 80 percent of Oracle's customers' budgets are used just to keep existing systems running, he said. "It isn't just a displacement, it's a reapplication of that spending and that talent to higher order tasks," he added. Oracle is transitioning from its database business to cloud computing and software as a service (SaaS) to compete with the likes of Amazon Web Services, Microsoft Azure and Salesforce.

 

Oracle is racing Salesforce to reach $10 billion in cloud services revenue, though Amazon dominates the cloud market. Total cloud revenues made up 13 percent of Oracle's overall sales, up from 8 percent this time last year. However, on-premise revenues still account for 67 percent of total revenues, versus 70 percent a year ago. Oracle reported fiscal third-quarter earnings on Wednesday that beat analysts' expectations, as software revenue popped. But the company's overall sales fell slightly short of estimates. For the quarter, earnings per share was 69 cents, adjusted, versus the 62 cents expected by analysts. Revenue came in at $9.21 billion, just below the $9.255 billion expected by analysts. The company also upped its dividend from 15 cents to 19 cents.

From http://www.cnbc.com/ 03/16/2017

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Apple Just Bought the App It Once Crowned 'Most Innovative' and Made It Free for Everyone

 

If you can't beat it, buy it. That's what Apple did on Wednesday when it acquired an app called Workflow, an automation app that it had labeled "most innovative" in 2015. Apple confirmed the acquisition to Business Insider on Wednesday but did not disclose the price or any other terms of the deal.Workflow takes a complicated series of tasks, that would normally require opening multiple apps, and lets users press one button to get the job done. For example, if you want to let someone know you're running late, you can use the "running late" workflow to automatically find your next calendar event, get the travel time, create a text and fire off a message. It's so powerful that at the time, Business Insider's Alex Heath called it the "Swiss Army knife for completing tasks" and said it could potentially replace entire apps on your home screen.Workflow first caught the eye of Apple first in 2015, and now the company confirmed it acquired it on Wednesday. In a rare move, the company is keeping the app alive in the App Store and setting its price to free. It previously cost $2.99.As part of the deal, Workflow's creators — developers Ari Weinstein, Conrad Kramer, and Nick Frey — will be joining Apple, according to TechCrunch, which first reported the deal."We are thrilled to be joining Apple," said Weinstein in a statement to TechCrunch. "We’ve worked closely with Apple from the very beginning, from kickstarting our company as students attending WWDC to developing and launching Workflow and seeing its amazing success on the App Store. We can’t wait to take our work to the next level at Apple and contribute to products that touch people across the world."

From https://www.yahoo.com/ 03/23/2017

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Tech Tools That Can Help You Land the Perfect Job

 

With low, 4.5 percent unemployment and exploding demand for all sorts of workers, new high-tech tools are emerging to help companies find the best candidates and bring down the cost of that job search. Better hiring is a win-win for companies and employees, as reducing employee turnover is valuable to the bottom line. The average cost per hire is $4,129, and it takes an average of 42 days to fill a given position, according to the Society for Human Resource Management's new Human Capital Benchmarking Report. And for many employers, the cost is much higher, not to mention the cost and time it takes to train new workers.

 

Workpop

Workpop is focused on the 76 million hourly workers in the United States: service-sector jobs at restaurants and retailers that have, until now, largely been filled by work-intensive paper applications. Its tools are designed for both workers and employers to access on mobile devices — responding to the fact that more than 60 percent of potential employees who visit a job site are using a mobile device. Workpop combines video applications, social references and artificial intelligence algorithms to find the best candidates and reduce turnover. It's already drawn millions of candidates and more than 10,000 employers, helping them hire hundreds of thousands of employees. And though it's designed to work for small businesses, it's partnering with national restaurant chains, such as Hillstone Restaurant Group.

 

"A lot of times it can identify trends or characteristics of candidates that a person wouldn't find," says Reed Shaffner, Workpop's co-founder and co-CEO. "It can also look through a much broader set of people to identify who might be the right fit for the role." For candidates, Workpop offers a range of options, from automatically extracting information from a résumé to apply for a job, to video responses to job applications. And rather than acting as a rival to work sites such as Monster.com and Ziprecruiter, it's a partner, helping those sites find candidates. For employers, Workpop will post their jobs across the web. "You really don't want to have to think about 'Hey, where should I post my job?' And frankly, we're going to find candidates you can't find on job boards," says Shaffner. The company's fee structure varies for small businesses looking to make a single hire and larger companies paying an annual fee.

 

Comparably

Comparably is focused on the tech sector, collecting data from tens of thousands of employees on compensation and corporate culture from companies including Netflix, Uber, eBay, PayPal and SpaceX. "Think about it like eHarmony for work," says Comparably CEO Jason Nazar. "We take all these different data points about what you're looking for in your work experience, what kind of culture you want, what you want to get paid, what job titles you want to have — not only today but a couple of years from today — and we match you to companies that are going to be the best fit for you." Like a dating service, Nazar says he has tools for both employees and companies, providing competitive analytics to both sides so you can "see what women vs. men rate their CEO at a certain company or what specific departments think of their company." He adds, "And for employees, we have a really unique algorithm that shows them which companies they best match with. We have access to one of the largest databases now of tech candidates."

 

HackerRank

While Comparably aims to fix gender and racial inequity in pay at companies by revealing how much women and men are making, HackerRank aims to make hiring for tech jobs color and gender blind by allowing people to code and compete anonymously for jobs. HackerRank positions itself as a destination for programmers to learn about how to code and compete with fellow coders online, and for companies to find, screen and interview a more diverse range of engineers.

From http://www.cnbc.com/ 04/10/2017

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Governing Body Declares: No IP Addresses for Governments That Shut Down Internet Access

 

One of the fundamental strengths of the internet is its inter-connectivity. But certain regimes, when faced with political dissidents, protests, or even students possibly cheating on their exams, have taken to shutting down internet access. The purpose is to deny their citizens access to tools like Google, Twitter, and Facebook, which can be used to document what’s happening and reach out to coordinate resistance. Now a governing body has declared that there should be no IP addresses awarded to governments that cut off internet access to their citizens. These infringing governments could find themselves refused new IP addresses, under a new regulatory proposal making its way through one of the five global IP allocation organizations. Internet registry AFRINIC will consider the proposed measure at its next meeting in Kenya in June. AFRINIC is in charge of managing and allocating IP address blocks across Africa. It’s one of five regional internet registries that manage IP address allocation for the world. They coordinate with ICANN to manage namespace and make it possible to navigate the internet using .com addresses. Under the proposal, a new section would be added to AFRINIC’s official rules that would allow the organization to refuse to issue any new IP address to a country that has ordered an internet shutdown — for an entire year.

 

The ban would cover all government-owned entities and others that have a “direct provable relationship with said government.” It would also prohibit any transfer of address space to those entities from others. We tend to think of Internet censorship and/or shutdown as something relatively rare or confined to a small group of countries. According to a January report by the Brookings Institute, there were 81 such incidents in 2016 alone:  22 in India, 22 in Iraq, 8 in non-ISIS controlled Syria, 6 in Pakistan, 3 in Turkey, and 1-2 in a number of other nations. This punitive withdrawal of services would escalate if the country became a repeat offender, showing a pattern of cutting off internet access. Under the rule created by the new proposal, “In the event of a government performing three or more such shutdowns in a period of 10 years – all resources to the aforementioned entities shall be revoked and no allocations to said entities shall occur for a period of 5 years.” In principle, this denial of services would mean that no new government websites could be created, and if an infringing government tried to move its web properties over to an NGO, AFRINIC could respond to that attempt at circumvention by revoking associated IP addresses. But there will no doubt be reciprocal escalation. Pitting governments against the internet is a no-win situation.

From https://www.extremetech.com/ 04/20/2017

 

 

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AFRICA: Morocco - More Inclusive Growth and Youth Employment Within Reach

 

Morocco has an opportunity in the years ahead to boost economic growth and job creation, especially for young people, and to catch up even faster with developed economies by investing in its human capital, modernizing the economy and improving the performance of public institutions. This is the conclusion of the most recent Morocco Economic Memorandum (CEM) released today, entitled “Morocco 2040 - Emerging by Investing in Intangible Capital”. The new report provides an analysis of past economic performance as well as development opportunities and constraints, and then offers a roadmap for reforms to achieve superior economic and social outcomes over the next generation. “Today’s launch concludes two years of research and analysis conducted in close collaboration with the government and key Moroccan constituencies. This report is timely as the country engages in a new development phase and we are pleased to contribute to its efforts towards the sustainable development goals” said Marie Francoise Marie-Nelly, World Bank Maghreb and Malta Country Director. “We are also pleased to present the report’s main recommendations to a set of stakeholders, from government, civil society, academia, to private sector and youth. We hope that this document will trigger a rich debate among all segments of society and mobilize greater support and understanding for the reforms needed to build a future based on shared prosperity”.

 

The CEM underlines the country’s significant social and economic achievements over the past fifteen years. Morocco engaged in a set of economic and social reforms to boost productivity, improve living standards, create jobs and enhance institutions. This process was further enriched by the 2011 Constitution which called for greater rights and opportunities for Moroccan citizens and enhanced the Kingdom’s governance framework. Bringing Morocco’s improved development outcomes to the next level and achieving economic convergence with Southern European countries will require to further deepen and integrate sector and governance reforms, according to the CEM. The report proposes a set of critical pathways to reach that goal. It recognizes that while youth employment continues to be a major challenge, the country has the potential to unleash job creation and bring about the needed reforms to improve productivity and people’s living conditions. Specifically, the report invites the authorities to rethink the country’s business model in order to spur competitiveness, boost productivity and promote fair market conditions for investors, be they small or large. This will in turn create a more level-playing field for the private sector to grow and will generate more jobs for youth and women in particular.

 

In order to achieve this strategic goal, greater investments in the country’s precious human capital will be needed. This long term agenda touches upon two key sectors: education and health. In order to achieve an “education miracle” and give Moroccan students the needed skills to integrate into a more competitive job market, the CEM calls for a comprehensive education reform geared toward enhanced education sector performance, governance and outcomes. The health sector will also require sustained and significant efforts to bridge the access gap between rich and poor and to ensure efficient and accountable public health care. Yet, based on international experience, no successful social inclusion can be attained without achieving gender equality. According to the CEM, Morocco’s ability to empower and mobilize greater economic opportunities for women will be instrumental to significantly enhance economic growth. Finally, the CEM views the strengthening of institutions and the country’s governance model as a key precondition to reinforce the rule of law and place the Moroccan citizen at the heart of its development model. This ranges from more accountable and efficient public services to giving voice to citizens and enhancing respect, interpersonal trust and civic duty.

 

“This roadmap humbly presents the economic policy and political economy conditions capable of boosting Morocco’s growth potential. But the most important role is that of each and every citizen to feel entitled and responsible to act on the country’s development, to strive for inclusive institutions and equal economic opportunities, to promote gender equality and interpersonal trust, and to contribute with confidence to building Morocco’s future” said Jean-Pierre Chauffour, World Bank Lead Economist and CEM author. “It takes a consultative and inclusive process for the country’s constituencies to discuss and agree on how they would like to see their country by 2040. We hope that we have at least contributed to triggering this debate through the analysis and projections contained in the present report”.

From http://www.worldbank.org/ 05/15/2017

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EUROPE: Spanish FTTH Lines Up over 140,000 to 5.2 mln in February

 

Spain added a total of 142,838 fibre to the home (FTTH) lines in February to increase the number of active connections to 5.2 million at the end of the month, according to the latest report from communications regulator CNMC. Around 59.8 percent of the lines belonged to Telefonica, which now has 3.1 million active connections in the country. The 1.7 million rise in FTTH lines over the past year offset the fall in DSL connections, which declined by 107,000 in February and by 1.3 million over the past 12 months to 6.1 million. Total fixed broadband lines came to 13.8 million at the end of February, with broadband penetration standing at 29.8 lines per 100 inhabitants, up from 28.5 a year earlier.Vodafone once again led the monthly net fixed broadband gains, adding 22,600 lines to reach 23.2 percent of the market, with the MasMovil group adding 22,300 to reach 1.2 percent and Orange attracting 13,500 new subscribers for a 28.6 percent market share. Telefonica remained market leader with a 42.4 percent share, but lost 18,500 customers in February, said the CNMC. The country’s remaining broadband operators, including Euskaltel, Telecable and R, lost around 2,500 lines in total, their second consecutive negative month, to end up with 4.5 percent of the market.

From https://www.telecompaper.com/ 04/21/2017

 

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UK Office Workers 'Too Trusting' of Email Attachments

 

New research from Glasswall Solutions has revealed that UK businesses are continuing to expose themselves to hackers and zero-day attacks by failing to implement good email security practices.More than half (58%) of office workers among 1000 employees surveyed at mid-to-large UK businesses admitted to often opening email attachments from unknown senders, leaving companies open to breaches from documents carrying malicious exploits hidden inside common file-types.What’s more, despite the widely-publicized threat of social engineering, with cyber-criminals fooling victims by creating emails that appear to legitimately come from someone the recipient knows, as many as 83% of respondents said they always or usually open attachments if they appear to be from a known contact.Speaking to Infosecurity Luis Corrons, PandaLabs technical director, Panda Security, said threats surrounding malicious emails pose a huge risk to companies, and a big part of the problem is that workers place too much faith in outdated security software built into their computers.

 

"Therefore they [employees] are careless about the consequences of opening attachments,” he explained. “At the very same moment one computer in your network is compromised, all hell can break loose. From there attackers will perform lateral movements to compromise more computers and gain access to confidential information.”Employees clearly feel vulnerable; 75% of office workers recognized they often receive untrustworthy emails and 58% said they would feel safer from cybercrime if their employer had the right technology to protect them, whilst one in five said the business they work for has no policy on how to handle email attachments, or they have not been made aware of it.“Employees need to trust their emails to get on with their work, but with 94% of targeted cyber-attacks now beginning with malicious code hidden in an email attachment, the security of major businesses should no longer be the responsibility of individual office-workers,” said Greg Sim, CEO, Glasswall Solutions.“Instead of relying on a failed combination of outdated anti-virus defenses and the vigilance of their hard-pressed employees to protect them, businesses need innovative technology that stops all the threats in email attachments before they enter a network”, he argued.

 

These were sentiments echoed by Corrons, who added:“Businesses have to step up and go for full EDR (Endpoint Detection & Response) solutions that classify everything that is executed on each workstation and server, monitoring in real time all processes and generating forensic information.”There is no excuse for complacency or defeatism, Sim said, and businesses need to take steps to put themselves back in control instead of becoming yet another expensive, high-profile victim of hacking.

From https://www.infosecurity-magazine.com/ 05/03/2017

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LATIN AMERICA: Brazil - Participatory Approach to the Internet

 

This Sunday, Brazilian society celebrates three years of the enactment of the Internet Bill of Rights (Marco Civil da Internet). It is the first ever national law to “establish principles, guarantees, rights and obligations for the use of the Internet” and has been praised internationally for its progressive nature. Among many reasons to commemorate, two aspects of the Marco Civil deserve to be highlighted.First, the Bill has brought transparency and legal security to the Brazilian digital landscape. Before it became law, no Internet user in the country could be sure about how service and content providers would handle their data. With the current legislation, any request of an Internet user to remove personal information from social media or website must be promptly honoured. Moreover, the so-called metadata—for example, information about one’s date and time of access—must be stored under absolute secrecy by telecommunication providers and may only be disclosed in response to a court order. The Marco Civil has also affirmed the principle of network neutrality. Companies and organizations, regardless of size, resources and influence, can rest assured that their content will be accessed and transferred under exactly the same technical parameters as those of any other institution.

 

Second, the Brazilian Marco Civil is not only a product of lawmakers, but of Brazilian society as a whole. Its original idea stems from protests of civil society organizations against an Internet criminalization draft Bill that would typify crimes such as illegal downloads, electronic financial fraud and paedophilia. Cyber activists claimed that before criminalizing Internet users’ behaviour, their rights and responsibilities had to be defined. Facilitated by an online platform provided by the federal government, Brazilian Internet users began a collaborative drafting process that eventually resulted in the text that was submitted to Congress in 2011 and three years later became the Marco Civil da Internet.The Brazilian tradition of multi-stakeholder participation in the digital realm dates back to the year 1995, when the Brazilian Internet steering committee (CGI.br) was established. The CGI.br is the body responsible for managing the “.br” top-level domain and the countrywide assignment of IP addresses. Since its inception, it has been governed by a multi-stakeholder board, composed of representatives from governmental institutions, private sector, non-governmental organizations and academia. Despite the natural differences that arise during the committee’s debates, its decisions carry the approval of the various national sectors involved in the maintenance and evolution of the Brazilian Internet. Such a democratic platform confers stability and predictability, which are essential to a dynamic digital economy and to the effectiveness of information and communication technology-related policies. Using the same participatory approach, Brazilian society has been fully engaged in discussions on a national data privacy law and has contributed to the drafting of the national policy for the Internet of Things, which is soon to be released.

 

In the international arena, Brazil has been a long-standing advocate of multi-stakeholder Internet governance mechanisms, in combination with multilateral arrangements. Brazil is the only country to have hosted the Internet Governance Forum (IGF) twice [Rio de Janeiro (2007) and João Pessoa (2015)]. The NETmundial Meeting (São Paulo, 2014) attracted over 1,000 people from more than 100 countries and was the first ever multi-stakeholder “bottom-up” process to agree on a set of Internet governance principles and a road map for the future evolution of the Internet. Within Icann (Internet Corporation for Assigned Names and Numbers)—the California-based company responsible for managing the Internet “address book”—Brazil has been vocal in defending the suppression of its unilateral command. And in the context of the UN Human Rights Council, Brazil and Germany have proposed a resolution on the principle that “the same rights that people have offline must also be protected online”. The resolution ultimately resulted in the establishment of the role of the special rapporteur on the right to privacy, whose final report is expected to be released in 2018.

 

During the 10-year review of the World Summit of Information Society (WSIS+10), in New York, in December 2015, Brazil, together with India and other delegations, played a key role in overcoming the traditional polarization between countries that either only support multi-stakeholderism or otherwise defend an exclusive intergovernmental management of the Internet.Our countries have shown that the two models are not contradictory—rather, they complement each other. While cybersecurity matters require the leadership of governments, given their legal implications, topics such as the coordination of critical Internet resources are better treated under a multisectoral scheme. Similarly, the definition of Internet communication standards should be guided by the private sector and academic/engineering bodies, due to their technical capabilities, while transnational electronic trade rules need to be deliberated under a multilateral arrangement.The Internet should be governed by many. And it has to serve all. As of today, more than half of the world’s population has never had access to its benefits. The collaborative approach will continue to be the most suitable one to address the challenge of bringing online those hitherto offline.Tovar Da Silva Nunes and Pedro Ivo FerrazDa Silva are, respectively, ambassador of Brazil to India and head of the energy, environment and science & technology section, Embassy of Brazil in New Delhi

From http://www.livemint.com/ 04/21/2017

 

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Cuba to Reduce Price of Surfing Domestic Websites

 

HAVANA, March 30 (Xinhua) -- Cuba's state-owned telecommunications company Etecsa announced Thursday in a statement that it is to lower the price for surfing the domestic websites on Internet to "ease searches of websites with national content for cultural, informative or research purposes."The new price for navigation on Cuban networks and the new minimum recharge value of Internet cards is of 0.1 CUC/hour (0.1 U.S. dollars according to official exchange rates).Until now, the service costs 1.5 CUC/hour, with this cost remaining the same for accessing international websites."There are many existing websites and portals in our national network that can be used for schoolwork and to discover the cultural attractions of the entire country, as well as news from Cuba and around the world," pointed out Etecsa.

 

For a number of years, Cuba has prioritized information and communications technology as a strategic sector to develop the economy.In line with this, Etecsa has committed this year to expanding its fixed and mobile telephone services, increase Internet access and ease commercialization mechanisms.According to official data, Etecsa'sNauta web service had 1.5 million permanent accounts in 2016, with 15 million temporary accounts sold that year.Most Cubans do not have Internet service at home but access it at 240 Wi-fi hotspots across the island in public spaces as well as around 1,000 fixed hotspots at hotels, computer centers and Etecsa offices.However, in March, after a pilot program among 2,000 users in Havana, Cuba began providing home access to the Internet. Previously, it was only allowed for certain professionals, such as doctors and journalists, as well as foreigners.

From http://news.xinhuanet.com/ 03/31/2017

 

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NORTH AMERICA: Canada - Advertisers Think Canadians Are Watching a Lot of Online Video, and They’re Right

 

A new report by AOL Inc. identifies just how many Canadians are watching online video – including their smartphones – and how well the country’s advertising industry is adapting to its new audience.According to the Internet service provider turned mobile and online media advertising firm’s latest annual State of Industry Video report, 43 per cent of Canadians now watch online videos on their smartphones every day, while 54 per cent watch using a laptop or desktop. Across all devices, 70 per cent of Canadians watch online videos every day.More importantly for advertisers, they’re watching more online video content than ever before – 41 per cent of watch more than four hours of online video a week, AOL’s report found, 56 per cent of survey respondents said they consume more online content today than a year ago, and nearly half said they expect to watch more full-length TV shows (46 per cent) and full-length movies (41 per cent) online this year than in 2016.When asked why they preferred watching content online rather than through a service provider, 68 per cent of respondents cited the flexibility to start or stop a program whenever they wanted, while 58 per cent cited fewer commercials 53 per cent said it provided access to more content.Even when pre-recorded content was removed from the equation, however, AOL found that 47 per cent of Canadians watch live content online at least once a week, with “breaking news” and “sporting events” cited as the top two categories, by 56 per cent and 34 per cent of respondents, respectively.

 

And advertisers are taking notice

All of this will be welcome news to Canadian advertisers, 70 per cent of whom said they believe digital video is the future, 54 per cent of whom were shifting their TV budgets to mobile video, AOL found, and 36 per cent of whom expect their clients’ mobile ad spending to go up by at least 25 per cent, AOL found.They’ll also be happy to know that 55 per cent of survey respondents said they don’t mind watching ads before online videos if they are entertaining, and that 47 per cent don’t mind if they include a product/service relevant to the viewer.When asked what they considered the digital video advertising industry’s primary growth drivers, 49 per cent of respondents said it would be “better targeting and personalization of video ads, while 45 per cent said “better quality creative” and 43 per cent said “social media video offerings on Facebook, Snapchat, etc.On the other side of the equation, advertisers believed the most significant obstacles to the digital video advertising industry’s growth over the next year would be “an abundance of platforms to adapt to” (26 oer cent), “network traffic/audience” (25 per cent) and ad blocking (22 per cent).

 

It’s also worth noting that 22 per cent of respondents said they would stop watching an online video if faced with a buffering interruption, and 34 per cent said they would give up after two. AOL also noted that in an attempt to address this, 47 per cent of Canadian publishers are exploring ways they reduce load times for video ads on mobile devices.When it comes to the types of videos advertisers are working on, videos that run under one minute and “in-app video ads that increase interactivity and engagement” were viewed as the largest mobile video opportunities, by 48 per cent and 38 per cent of advertisers, respectively.However, 74 per cent of survey respondents said they expect an ad to run 15 seconds or less if playing before an online video that runs for less than a minute.Finally, AOL noted that advertisers are currently devoting 45 per cent of their digital video budget to automated programmatic advertising, and that 60 per cent expect their company or client’s spending on programmatic video to increase by up to 50 per cent over the next year.

From http://www.itbusiness.ca/ 05/11/2017

 

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U.S. Government Agency Accuses Google of Gender Pay Gap Problems

 

According to the US Department of Labor (DoL), Google Inc. has an ‘extreme’ gender pay gap problem, but how accurate are those claims?Last week, the Guardian reported on allegations made by the DoL at a hearing in U.S. federal court as part of a lawsuit the government agency filed against the Silicon Valley tech giant back in January.“We found systemic compensation disparities against women pretty much across the entire workforce,” DoL regional director Janette Wipper said in court.To further explain this statement, the Guardian reached out to the DoL for comment.“The investigation is not complete, but at this point the department has received compelling evidence of very significant discrimination against women in the most common positions at Google headquarters,” said Janet Herold, DoL’s regional solicitor, in response. “The government’s analysis at this point indicates that discrimination against women in Google is quite extreme, even in this industry.”

 

The problem with the statements made by the DoL is simple – the agency has yet to provide any data backing up its claims.Google, on the other hand, told the Guardian that, “We vehemently disagree with these claims. Every year, we do a comprehensive and robust analysis of pay across genders and we have found no gender pay gap. Other than making an unfounded statement which we heard for the first time in court, the DoL hasn’t provided any data, or shared its methodology.”In fact, the DoL’s accusations come just days after the tech giant claimed to have completely eliminated the gender pay gap globally throughout the company.Let’s make every day #EqualPayDay. All employers can take steps to eliminate the gender and race pay gaps, today → https://t.co/KTuGTJMV16 pic.twitter.com/rBciSK21uF

— Google (@Google) April 4, 2017

 

The initial lawsuit filed in January was aimed at requiring Google to provide the compensation data and documents the DoL was requesting for a compliance evaluation. As a federal contractor, Google is required by law to allow the DoL to “inspect and copy” records and information about its compliance with equal opportunity laws. In this case, the DoL asked for the job and salary history for Google employees, including names and contact information.Google has refused to hand over this information, saying it has handed over “hundreds of thousands of records” to the government and that this information reveals confidential information violating its employees’ privacy. In the company’s opening remarks in court, Google attorneys cited the company’s fourth amendment right to protection from unreasonable searches.The company addressed the accusations made in court last week in an April 11 blog post.

 

“We were quite surprised when a representative of the Office of Federal Contract Compliance Programs at the US Department of Labor (OFCCP) accused us of not compensating women fairly,” Eileen Naughton, vice president of people operations wrote. “We were taken aback by this assertion, which came without any supporting data or methodology.”“The OFCCP representative claimed to have reached this conclusion even as the OFCCP is seeking thousands of employee records, including contact details of our employees, in additon to the hundreds of thousands of documents we’ve already produced in response to 18 different document requests,” she continued.

 

Google has also cited its in-house pay gap analysis, which it released publicly last year. Additionally, the company has been fairly transparent about its attempts at correcting the problem, reporting last year that women made up 31 per cent of its overall workforce. While that number may not exactly scream “progress,” Google hasn’t shied away from criticism in the subject.Ultimately, it would appear the DoL statement carries little weight without the appropriate data to support it. And according to Herold in her statement to the Guardian, the DoL may not even have access to the data necessary to make those claims.“[The DoL] seeks additional information to ensure the accuracy of the department’s findings, because if the findings are confirmed, this is a troubling situation,” she said.

From http://www.itbusiness.ca/ 04/12/2017

 

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CHINA: Researchers Create Soft Robotic Arm for Medical Use

 

A team of Chinese postgraduates have created an octopus-inspired soft robotic arm that can be used to heal injuries. The students, from Beijing-based Beihang University, exhibited their prototype Thursday after developing it with a foreign firm. Soft robots are constructed with materials like silicone, plastic, fabric, rubber or compliant mechanical parts like springs. "The softness makes it possible for the robots to work more effectively and safely with humans and can be used for rehabilitation and recovery or in the service sector," said Wang Tianmiao, a robotics engineer at the university. The robotic soft arm is inspired by the tentacles of octopus, Wang said, "It can bend and swirl quickly, and the suction cups help it adhere tightly to objects of different shapes and sizes." In five to ten years, the robotic arm is expected to be used in minimal-invasive surgery and athletic rehabilitation, said Wen Li, associate professor in Beihang University and head of the team.                        

From http://www.news.cn/ 03/20/2017

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Big Data to Improve Traffic Safety, Intelligent Driving: DiDi

 

Big data can help improve traffic safety and facilitate intelligent driving R&D and application, according to a senior manager with leading Chinese on-demand mobility platform DiDi Chuxing. DiDi collects a lot of data on human driving behavior among existing drivers to improve safety and service quality, and also can help improve development of intelligent driving cars by monitoring and learning from how human drivers deal with emergency situations, Zhang Wensong, Senior Vice President with DiDi and chairman of the company's engineering committee, said at a forum on Thursday. Zhang pointed out that development of the intelligent driving car is still in the early stages, but now people can use related technologies to improve driving safety, since the majority of road accidents are caused by human error. Earlier in March, DiDi launched the world's first open-source self-driving competition with online computer science university Udacity to invite teams to create an Automated Safety and Awareness Processing Stack to improve general safety metrics for human and self-driving scenarios based on real data.

 

Compared with many other countries, traffic data in China is a larger and more complex pool, and data analysis of 20 million trips on DiDi per day will help use intelligent-driving cars more efficiently and reduce costs for drivers, he said. "DiDi is actually a big data company and an artificial intelligence (AI) company. Data is the resource and AI is the tool to activate their power," Zhang said. DiDi has signed strategic agreements with 11 Chinese cities, including Shenzhen and Shenyang, to improve traffic management systems with data-driven analysis and forecasting capabilities, such as creating smart traffic lights.                     

From http://www.chinagate.cn/ 03/31/2017

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Baidu Uses AI Technology to Help Abducted Child Find Family

 

Baidu succeeded in using artificial intelligence to reconnect a man with his family 27 years after he was abducted, the company announced Wednesday. Working with baobeihuijia.com, a charity group dedicated to connecting missing children and their families, Baidu used its cross-age facial recognition program to analyze pictures of abducted children uploaded by the victims and their birth families and identified potential matches through the comparison of selected facial features. Fu Gui, 33, who was born in Chongqing Municipality, western China, was abducted in 1990 and later transferred to Fujian Province, southeastern China. He registered with baobeihuijia.com in 2009, and his natural family did the same in early 2017. Baidu's facial recognition program was able to draw up a short list of potential identities for the man from pictures uploaded to the site, and a DNA test later verified the correct match. Baidu has about 200 million sample pictures that it uses to improve the sensitivity and accuracy of its facial recognition program, which can be over 99 percent accurate. Baidu's founder and CEO Robin Li, who is also a national political advisor, proposed during the annual parliamentary sessions in March that AI systems, like facial recognition, could be used to help find missing children and suggested that there should be a central database with missing children's information.                     

From http://www.news.cn/ 04/12/2017

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China to Promote Medical Partnership Trials in 2017

 

China will launch various trials on partnerships between top-tier hospitals and grassroots medical institutions in order to provide better health care services, the National Health and Family Planning Commission said Friday. An institutional framework for such partnerships will be formed and various types of trials will be rolled out this year, Wang Hesheng, vice minister of the commission, said at a regular press briefing. The move is meant to ensure more balanced allocation of medical resources across medical centers at different levels and make quality medical care more accessible to the wider public, especially in less-developed areas. Currently, high-quality medical resources are mostly located in big cities. By 2016, medical institutions partnerships had been established in 205 cities across the country. Wang said the commission will encourage personnel exchange, salary distribution and information sharing in partnerships. Efforts will also be made to develop a collaboration network on distance health care for remote and poor regions, as well as to introduce demand-oriented and contract-based family doctors, Wang said.                     

From http://www.news.cn/ 04/14/2017

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3D Printing Helps Treat Young Heart Disease Patients

 

Ma Chengqiang, 16, and 8-month-old Yang Youhong from northwest China's Qinghai Province have both undergone life-saving heart surgery in Shanghai thanks to 3D printing advances. "Our children have had the world's latest 3D printing technology heart surgery. We are so lucky," said Ma Wenming, grandfather of Ma Chengqiang. "Moreover, the fees including transportation, accommodation, diagnosis and treatment are all free. We are really grateful." The two children are among the beneficiaries of a China-Belgium charity project, launched in April by Shanghai Children's Medical Center and Belgium's Materialise NV, one of the largest 3D printing software and services providers in the world. The project provides free treatment, especially with the 3D printing technology, for children diagnosed with congenital heart disease from underdeveloped regions in western China, said Ji Qingying, deputy head of the medical center. Each year, Shanghai Children's Medical Center conducts more than 3,700 heart operations on children across the country, ranking first in the world's medical institutions. Heart surgery would normally cost a family 80,000 to 100,000 yuan (11,600 to 145,00 U.S. dollars). The project plans to do 15 to 20 heart surgeries every year using 3D printed devices.                        

From http://www.chinagate.cn/ 04/17/2017

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Baidu to Share Autonomous Driving Platform

 

Chinese artificial intelligence (AI) giant Baidu decided Wednesday to share an open, complete and reliable software platform with its partners in the automotive and autonomous driving industry to help upgrade the sector. Through the Apollo project, Baidu will build a collaborative ecosystem using its strength in AI technology to work with other companies to promote the development and popularization of autonomous driving technology. The Apollo project provides platforms for vehicles, hardware, software and cloud data services and Baidu will share resources and capabilities in obstacle perception, trajectory planning, vehicle control, operating systems and other functions, as well as a complete set of testing tools. Baidu will first introduce its autonomous driving technology in restricted environments in July, then expand to cars running autonomously on simple urban road conditions toward the end of the year. It will gradually introduce fully autonomous driving capabilities on highways and open city roads by 2020.

 

The company will work with partners with the best and most compatible vehicles, sensors, and other components and offer references and recommendations to participants. "AI has great potential to drive social development, and one of AI's biggest opportunities is intelligent vehicles," said Lu Qi, Group President and Chief Operating Officer at Baidu. Baidu has been investing in R&D for autonomous driving technology since 2015. It conducted successful road tests for its fully autonomous cars on the highways and roads of Beijing in late 2015 and finished open trial operations of its autonomous car fleet in late 2016 at the World Internet Conference in Wuzhen, Zhejiang Province, where over 200 guest passengers rode in the cars. Baidu is the first among the major global autonomous driving players to open its technology and platform to the industry. "An open, innovative industry ecosystem will accelerate the development of autonomous driving in the United States and other developed automotive markets, and through open technology our technological achievements can be quickly applied to a wide range of fields and accelerate even more achievements," Lu added.                     

From http://www.news.cn/ 04/19/2017

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Xi Encourages Bigger Role of Internet Plus in Poverty Alleviation

 

President Xi Jinping once said that poverty alleviation is an important part of his work and he spent most energy on it. He pledged that the government will lift the country's 70 million poor people above the poverty line by 2020. Presiding over a symposium on cyberspace security and informatization on April 19, 2016, Xi said online services should play a bigger role in reducing poverty by promoting agricultural goods produced by impoverished people and by making high-quality education accessible to more children in remote mountainous region via internet. He connected internet with the work of poverty relief for the first time, providing a new direction for the cause.

 

Internet Plus ushers a new stage for poverty relief

When Xi visited Southwest China's Guizhou province in June 2015, he said that poverty relief should be precisely targeted as it determines whether poverty alleviation will be successful or not. As Internet Plus becomes a national strategy, "internet plus targeted poverty alleviation" is viewed as an important impetus for the development of the impoverished areas. Though the direction is clear, just as Xi pointed out on April 19 last year, the internet infrastructure remains a weak link among these villages. To overcome this weakness, a national plan on internet-based poverty alleviation was issued in Oct which outlines five projects - broadband coverage, rural e-commerce, access to online education resources, information services and internet philanthropy. The plan aims to provide broadband network coverage to more than 90 percent of poverty-stricken villages, provide access to e-commerce services in all townships and improve the health, literacy and employment competitiveness of impoverished people through online medical, educational and cultural services, according to Xu Yu, director of informatization development bureau of Cyberspace Administration of China.

 

Precise targeting of anti-poverty programs

During his visit to Chongqing municipality in January 2016, Xi said the success of development-oriented poverty relief lies in “precise and targeted poverty alleviation efforts.” Precisely targeting those in need is a key step before allocating policy and fund to the impoverished households. "After scanning the QR code, the updated data of every impoverished household show up. It reveals the latest situation of those in poverty," said a government staff member engaged in poverty relief in Linshui county, Guang'an of southwest China's Sichuan province. The county established a dynamic database which includes gathering data of all impoverished households in the county every March. It has also put up a QR code on the door of every household for people to scan and know the progress of poverty relief work. Last year, a total of 81,800 impoverished people located in 152 villages were registered. Internet Plus provided the new idea and technology to accelerate the work of poverty relief.

 

Role of Internet Plus in tackling poverty

Xi emphasized several times that providing children in impoverished areas access to good education is an important task in poverty alleviation and development, and is also an important method of stopping intergenerational transmission of poverty. He also suggested that "Internet plus education" should be a solution to the problem. Recently, young teachers at Jingzhoujie Primary School, a key school in Xiangyang, Central China's Hubei province, gave English lessons to a dozen of students in Youfangjie Primary School in Baokang county via video streaming. The lessons were part of Xiangyang city's "Banbantong", literally meaning class to class, project. Currently, 'Banbantong"project covers more than 98 percent of schools, 90 percent of teachers and 50 percent of students.

 

Hubei province has vigorously promoted the use of internet in schools in rural areas in recent years, in the hope of sharing high quality educational resources in rural areas and narrowing the gap between urban and rural students. Medical resources, just like educational resources, are unevenly distributed and high-quality resources are scarce in rural areas. Some rural people fall back in poverty due to medical bills. "Internet plus medical" can be a big solution in tackling the issue. On March 15, an internet hospital subordinated to the First Affiliated Hospital of Henan University of Science and Technology began operation in Luoyang. At the same time, People's hospital of Luanchuan County, 15 township health centers and 35 village health centers in the poverty-stricken county also opened their remote network medical platforms, providing a channel to connect medical experts in the city hospital with rural patients.                        

From http://www.chinagate.cn/ 04/20/2017

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Baidu Uses AI to Make Home Assistant Robots Smarter

 

Chinese artificial intelligence giant Baidu partnered with smart home appliance maker zaijia.com to roll out an AI-based home assistant robot on Friday. Equipped with Baidu's AI operating system DuerOS, the home assistant robot can speak with users and answer their questions with high-level accuracy while offering security monitoring and entertainment services through a camera, a display and a sound box. The new companion robot can be controlled by smartphone and help busy people look after the elderly and children by communicating with them in real-time and entertaining them with on-demand songs and stories. Baidu has been investing heavily in AI technology and applications. It acquired the smart home startup Raven Tech in February and decided last week to share its autonomous driving platform with its partners to help upgrade the sector. The Nasdaq-listed firm disclosed its first quarter financial performance on Friday, raking in total revenues of 16.891 billion yuan (about 2.454 billion U.S. dollars), up 6.8 percent year on year.

 

"We are pleased to report solid performance in the first quarter, as we focused on our core business and AI-enabled new business initiatives including our AI-cloud, financial services, DuerOS, and autonomous driving, all of which hold tremendous long-term potential," said Lu Qi, Baidu's Vice Chairman, Group President and Chief Operating Officer. Baidu set up the DuerOS Division in February and has established partnerships with smart device producers such as Zaijia.com, Haier, Midea and Lenovo. It released the DuerOS smart chip last month to offer one-stop intelligent voice interaction solutions. "In the quarters ahead, we will intensify our efforts in applying AI to improve existing products and to accelerate the development of AI-enabled new business initiatives," Lu added.                         

From http://www.news.cn/ 04/28/2017

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China to Boost Development of Online Media

 

China will boost the development of online media by encouraging eligible websites to go public and create new mainstream media institutions and groups during the 2016-2020 period, according to a government blueprint made public Sunday. Issued by the general offices of the Communist Party of China (CPC) Central Committee and the State Council, the outline for the 13th five-year program (2016-2020) on cultural development and reform vowed to gradually set up a modern communication system by 2020. As a major project to "build public opinion fronts" online, efforts will be made to improve the communication abilities of major news websites and online radio and TV stations and develop a system for communication on the mobile internet." "Eligible websites will be encouraged to go public," it said. Authorities will give support to mainstream media institutions in developing their websites and new media.

 

It will step up efforts to guide and standardize investment in the internet cultural sector with both state and private funds. Meanwhile, existing laws and regulations on news and publishing will be extended to cover the management of online media, according to the document. "The licensing mechanism on sources of online news should be improved, while management over news gathering and reproduction qualifications should also be strengthened," it said. The outline also vowed to set up a sound system for online copyright. Aiming to ensure a good order for communication, the government will intensify management over search engines, instant messaging tools and news Apps and clarify operators' responsibilities for the content disseminated via microblog or WeChat, it said. It also promised severe punishment for online rumors, harmful information, news extortion, as well as fake news, fake media institutions and fake journalists.                         

From http://www.chinagate.cn/ 05/08/2017

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Upgrading Broadband and Internet Services Will Boost Development

 

Premier's vision on speed and cutting costs starting to take shape. When Premier Li Keqiang delivered his Government Work Report for on March 5, increasing broadband speed and lowering costs for internet services nationwide was one of the messages that attracted the widest attention, and applause, that day. It did not take long to see the first concrete steps of implementation. The State Council's executive meeting on May 10 announced further efforts in upgrading information consumption and ensuring greater security for personal information. The government will increase internet speeds, while connection costs, telecommunication, logistics, after-sales services as well as other expenditures, will be lowered for enterprises, a statement following the meeting said. Also, information services costs will be reduced, while information security will be boosted. Li said in his work report that a faster, safer and more cost effective internet is crucial for cross-sector development. Zhang Aihua, a professor at Beijing University of Post and Telecommunications, believes measures following the May 10 meeting will boost new economic growth engines. Zhang said areas such as public infrastructure, digital home appliances, intelligent wearables, online education as well as medical services are where China's new economic growth engines are burgeoning, and they also need more policy support to overcome development burdens. He added that reducing internet costs and telecommunication fees, in general, helps all businesses. As connection costs are reduced, as well as those for telecommunications, logistics and after-sales services, companies will see the benefits, Zhang said.

 

"The telecommunications industry is a key sector for the economy, and its development will provide a host of advantages. Measures, like increasing broadband speed and cutting telecommunication costs drive the development of many industries, because it boosts consumption, and helps companies to boost profits," he said. At present, mobile phone users can face large bills when making long-distances calls, including calls across different cities and provinces in China. The work report delivered in March promised to reduce these fees by the end of 2017. Xiang Ligang, a telecoms expert and CEO of the telecom industry website cctime.com, said the government's policy will motivate tech companies to step up research and development of smart home products. "It will, in particular, boost startups' willingness to experiment with new technology, and roll out more affordable digital products such as virtual reality goggles," Xiang said.

 

Zhang also points out that information consumption in China is developing rapidly, even compared with many developed countries, making faster internet access at lower cost a pressing demand. "China is growing fast in areas such as mobile internet, mobile payment, social networking, mobile e-businesses - no less than many developed countries. These industries are nurturing innovation with more applications that demand a faster and cheaper internet, and the new policy will pave the way for these new economic drivers." Comparing China's charging system in telecommunications with the United States, Zhang said that China still needs to make improvement to implement a more cost-effective charging system. For example, he said the US widely applies flat-rate cellphone charges on a monthly basis, with no limits on phone calls nor internet flow. This method is rare in China, he added. "Also, major operators in China always prefer to attract new customers with lower fees, yet leave limited room for discounts for their existing clients," Zhang added.                        

From http://www.chinagate.cn/ 05/16/2017

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1,274 Missing Children Found via Mobile App

 

The Ministry of Public Security (MPS) announced on May 17 that 1,274 missing children had been found over the past year following the launch of an app in May 2016. During the period, 1,317 updates on missing children were posted on the app, and the children found include 40 who had been abducted, 750 who had run away from home, 192 who had been lost, 75 who died by drowning, as well as 29 who were murdered, according to the MPS. The app helps to ensure efficient sharing of information and collaboration between police in different regions, and encourages witnesses to report the whereabouts of missing or trafficked children, the MPS said. Users near the site where a child disappeared receive push notifications, including photos and descriptions. The scope of these push notifications will be expanded over time. An updated version of the platform that went live on Wednesday has expanded its reach through cooperation with seven other media platforms, such as an emergency broadcasting center under China National Radio, a news app from Tencent and Yidao Yongche. So far, the MPS app has formed a cooperative partnership with 40 new media and mobile applications, including Taobao, Baidu and QQ.                        

From http://www.chinagate.cn/ 05/18/2017

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JAPAN: Docomo to Release AI-Based Taxi System

 

NTT Docomo Inc. will release by autumn this year a new system using artificial intelligence that predicts demand for taxis and alerts drivers about where they can efficiently pick up customers. The system will help taxi drivers reduce the amount of time they spend driving around looking for customers. The Docomo system utilizes AI technology to analyze data, such as the distribution of mobile phones, weather conditions and previous data on customers’ use of taxi services. The system then displays locations where there is likely demand for taxi services on a tablet installed near the driver’s seat. Based on this information, drivers can determine where they should look for customers. Docomo conducted a trial using the system at the end of 2016 in cooperation with Tokyo Musen Kyodo Kumiai, an association of taxi companies in Tokyo. Sales per taxi increased 50 percent during the trial.

From http://the-japan-news.com 03/06/2017

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Sompo Japan Offers Nation’s First Online 'Flaming Insurance'

 

Insurance provider Sompo Japan on Monday will begin offering Enjo Insurance (“Flaming Insurance”) to websites and companies. This insurance will offer coverage to recover from unflattering information going viral on websites or social media. More specifically “enjo” refers to widespread flaming of a single target due to negative rumors or scandals rather than one-on-one interactions. For example, when tabloid Friday accused actor Hiroki Narimiya of cocaine use, it was the target of a fierce “enjo” from his fans as well as fans of general human decency. McDonald’s Japan had to deal with a long-burning “enjo” after a tainted chicken scandal. Sompo’s new insurance would cover both of the aforementioned cases. The first of its kind in Japan, it will compensate any target of “enjo” regardless of whether the reasons are groundless or based on fact. In the event of any viral negativity that is harmful to a brand or image, Sompo will cover expenses for a positive media campaign, research into why the negativity began, and public apologies if needed. Premiums will run from between 500,000 to 600,000 yen and of course in the event of any deliberate trolling on the part of policy holders, any claims will be denied. In this the information age, image is more important than ever, so it’s easy to see why insurance companies would move in to offer coverage for online reputations. 

From https://www.japantoday.com 03/06/2017

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Disaster Panel Calls for Better Use of ICT

 

The government’s Central Disaster Management Council on Tuesday called for better use of information and communications technologies during disaster relief activities. In a revised disaster management basic plan, the council said the government should use such technologies to obtain information including the numbers of evacuees and the needs of disaster-affected citizens more precisely. The plan, which the central and local governments use as a basis to set their own disaster management plans, was revised to reflect the lessons from powerful earthquakes in and near Kumamoto Prefecture in April last year and Typhoon No. 10 in August that year. Under the revised plan, the central government is required to provide training to heads and senior officials of municipalities to enhance their capabilities to deal with natural disasters.

From http://the-japan-news.com 04/12/2017

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SOUTH KOREA: What IT Takes to Boost Digital Health Care

 

Digital technologies continually transform every industry, but one area that technological advances are forecast to impact the most in the years ahead is the global health care sector. Eyeing new opportunities, global tech companies, medical device firms as well as startups have begun to embrace the field of “digital health care” -- the convergence of the latest digital and mobile technologies with medical services and health care. And South Korea, home to a strong tech workforce, is no exception. Several local startups are seeking success in digital health care with unique, cutting-edge devices and services, according to the Managing Partner of local startup accelerator Digital Healthcare Partners. “Korea currently possesses globally competitive technologies that are of immense value to the health care industry, including artificial intelligence, deep learning, cloud computing and genome sequencing capabilities,” Choi Yoon-sup said in an interview with The Korea Herald.

“However, cutting-edge technologies alone obviously cannot guarantee a successful business,” he said, highlighting that compared to other industries, tech-driven firms seeking entry into the health care market face higher barriers. According to Choi, the health care sector by nature involves a more diverse set of stakeholders compared to other industries -- ranging from big companies, startups and venture capital funds to regulatory bodies, hospitals, doctors as well as patients. This means that interested companies must not only develop the right technology but also navigate the complex task of satisfying diverse players in the field of health care. In the absence of a clear roadmap or systematic approach to tackling this complex task, Choi, one of Korea’s few experts on digital health care, is looking to lend a hand in filling this gap. “My personal goal as well as the mission of DHP is to build up a stable ecosystem for digital health care startups … to develop a win-win system that can satisfy the needs of every stakeholder,” he said.

The newly-founded startup accelerator is led by Choi, who holds a Ph.D. in computational science, and two partners who are doctors. All three are experts in digital health care and already serve as advisers to leading startups in the segment such as Noom, Zikto and Vuno. The team believes it can parlay its field knowledge and direct ties to Korea’s medical sector -- including the Drug Ministry, which regulates medical devices -- to entrepreneurs navigating their way in the emerging digital health care market here. “We want to discover more promising digital health care startups in Korea, nurture them in the right direction, plug them into an ‘inner circle’ of stakeholders in the health care sector and support them through investment,” Choi said. While private entities such as DHP can pioneer efforts to build up a new ecosystem to guide digital health care businesses, Choi noted there are broader challenges that the Korean government must tackle to encourage more innovation in tech-driven health care.

The 35-year-old executive singled out two structural hurdles that weigh down the growth of Korea’s digital health care business today: a lack of incentive to develop new products and services in the digital sector, and unclear regulations governing this field. Ironically, the fact that Korea offers easy access to hospitals and clinics has played a role in discouraging the development of digital-driven health services here such as telemedicine -- the remote diagnosis and treatment of patients -- as well as mobile health care innovations. For instance, the US offers poorer accessibility to health care than Korea. Most patients here can arrange to see a doctor immediately as needed, at affordable prices, but it would take weeks and cost more to access similar services in many cities in the US, Choi said.

“Given this, the US has had to envision new ways to drive down health care costs and improve accessibility, arriving at new concepts such as telemedicine and smartphone-based diagnostics services. However, Korea -- home to accessible and more affordable health care -- has found less motivation to explore this field,” he said. Establishing or revising medical regulations in step with emerging technologies is another major issue that Korea’s government must handle to expedite the growth of the digital health care segment, said the DHP executive. This includes drawing up clear guidelines -- which avoid overregulation without compromising safety -- for new health care inventions such as medical devices equipped with artificial intelligence as well as wearables to monitor and detect certain symptoms.

“Uncertainty is a huge risk for any company starting a business. In health care, this would mean knowing the exact regulations or categorization a product would face,” Choi said, stressing the need to prioritize swift and efficient regulatory reform in line with new digital shifts. Despite being new, there is no doubt that the digital health care sector will remain small, Choi said, citing the push for health care from global tech giants such as Google, Apple and Microsoft. Market research company Global Market Insights predicts the digital health market will reach 379 million by 2024, led by the continued emergence of health care IT coupled with growing smartphone penetration. “As of now, the gap between big companies and startups in the newly-forming digital health care (market) is not huge. However, this gap is quickly growing,” Choi said. “Korea is said to have already lost the so-called ‘golden time’ to enter this sector. It’s in a position where it must hurry to catch up.” 

From http://www.koreaherald.com 02/20/2017

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Gital Information Level Low Among Underprivileged

 

The level of digital information among underprivileged people in South Korea improved in 2016 from the previous year, but it remained far lower than the national average, a poll showed Tuesday. According to the survey of 15,000 people nationwide, the digital information level among the so-called information have-nots stood at 58.6 percent of the average for all South Koreans, up 6.2 percentage points from a year earlier. The digital information level measures access to the Internet and ownership of fixed and wireless information devices; the ability to use computers and other mobile digital tools; and the scope of harnessing the Internet. The poll, taken by the Ministry of Science, ICT and Future Planning, and the National Information Society Agency, was taken on the nation's information have-nots, who include senior citizens, people in the low-income bracket, farmers and fishermen, and the physically challenged. According to the findings, the digital information level was 77.3 percent of the national average for people in the low-income bracket, with the corresponding number standing at 54 percent for citizens aged 55 and older. Their access level came to 84.5 percent of the national average last year, up 10.8 percentage points from the previous year. The figure for ability amounted to 45.2 percent, up 7.8 points, with that for scope gaining 7.4 percentage points to 59 percent. South Korea is one of the world's most wired nations, with more than 85 percent of its 50 million population accessing the Internet. Nearly 7 in 10 South Koreans are known to own a smartphone, the fourth-highest smartphone penetration rate in the world.

From http://www.koreaherald.com 02/21/2017

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AI, Robots to Lead Future Medical Industry

 

Medical supplies and equipment based on artificial intelligence (AI) and robotic technology will dominate the global health care sector in the future, industry watchers said Sunday. The remarks were made during the Korea International Medical Clinical Laboratories and Hospital Equipment Show (KIMES) at the Convention and Exhibition Center (COEX) in southern Seoul where nearly 1,300 medical instrument manufacturers from both home and abroad showcased their latest medical technologies and products. The annual event, the 33rd of its kind, is hosted by the Ministry of Health and Welfare. The ministry said the goal of the event is to navigate the future of the global health care industry, which is largely seen as the next new growth engine. Global IT giant IBM Corp. showcased its AI-based supercomputer called "Watson" that can diagnose and treat cancer, one of the leading causes of the death in the world.Last year, Gachon University Gil Medical Center in Seoul employed Watson for the first time in the world to assist doctors in diagnosing cancer. Andrew Norden, Deputy Chief Health Officer at IBM Watson Health, said AI devices like Watson were created to help doctors not to replace them.

 

The doctor added that Watson can become human doctors' greatest helpers, predicting more hospitals will adopt the system in the near future. In a bid to raise the country's competitiveness amid growing calls for South Korea to revamp its R&D strategy to catch up with other global powerhouses, the Seoul government has rolled out various measures to stimulate growth momentum. South Korea-based SELVAS AI Inc. also unveiled its AI-based medical speech transcription solution, "Selvy MediVoice" and heath checkup machine, "Selvy Checkup." The midsized company supplies human-machine interaction (HMI) solutions, such as handwriting, image and speech recognition, through specialized research and development based on state-of-the-art deep learning technology. "Visitors can experience the service of having six major cancers including lung and liver as well as other major diseases checked if they bring results of the latest health checkup through the Selvy system," the company said in a press release.

Reflecting the growing interest in this field, companies taking part in the exhibition showcased more than 30,000 examples of advanced medical supplies and equipment, hoping to grab the attention of international buyers. Major research centers and leading tech firms, including Samsung Electronics Co., as well as venture firms also introduced their latest robotic hardware to potential customers. Curexo, one of the leading companies in the field, introduced the latest surgical robots created through a joint project with Hyundai Heavy Industries Co. Market sources said that medical robots have increasingly taken over the surgical table at many local hospitals on the back of the government's robust efforts for support measures and advanced medical technology. They said such developments will gain speed down the road and it can benefit people needing medical attention.

From http://www.koreaherald.com 03/19/2017

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Korea's Smart Health Care Industry at Standstill: Report

 

South Korea's smart health care industry that is viewed as a next growth engine for the country has been at a standstill for the past five years due to lack of policy coordination, a report by a local think tank said Sunday. According to the Korea Institute for Industrial Economics and Trade, the country's health care-related businesses have been growing steadily in size over the years, but there has been a lack of growth in services provided by local companies. "In the 2010-2015 period, the number of smart health care companies grew 5.8 percent annually to reach 500," it said. Of the companies in operation, 53 percent were in equipment manufacturing and 24 in parts, with those in the service sector standing at just 6 percent. The state-run think tank said that this is limiting overall growth of the industry as a whole. KIET said total domestic sales in smart health care stood at 101 trillion won ($89.3 billion) as of 2015, not much different from 100 trillion won reported five years earlier.

"The proportion of companies actually providing health care services to consumers are very small, with many in these areas suffering from heavy debt," the latest findings showed. Such a development raises the risk that companies may be forced to close. The debt ratio of health service providers and content developers stood in the 60-70 percent range. KIET added that many of these companies were small and medium-sized enterprises, with their average numbers of employees not exceeding 50. The report then said that to overcome existing challenges, revisions to existing laws and rules must take place through policy coordination. "There is also a need to address the imbalance in the local business environment that is centered on manufacturing," it said, emphasizing the need to provide more diverse services to consumers to fuel more growth.

From http://www.koreaherald.com 03/20/2017

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Mobile Carriers Partner with Builders to Introduce AI, IoT Home

 

Increasing numbers of partnerships are forming among South Korean mobile carriers and construction firms to build smart homes featuring artificial intelligence and Internet of Thing technologies. In the latest move, SK Telecom said Monday the company signed a partnership with Hyundai Development Company and its home network affiliate HDC I-Controls to apply SKT’s AI and IoT technologies to HDC’s flagship I-Park apartments. Under the agreement, SKT will provide I-Park residents with the company’s smart home services based on AI and IoT technologies, such as light and temperature control, gatekeeping sensor and standby power control. SKT says it is the first mobile carrier among three here to provide the AI technology for construction firms. Residents will be able to remotely control home appliances via a smartphone application, but also operate them with voice commands using SKT’s AI service widely known as NUGU. “Calling up an elevator and checking out parcels will be available by speaking to the NUGU platform,” said an SKT spokesman. “Yet, what kind of form the NUGU platform will take is still under talks.”

HDC plans to apply the SKT technologies to I-Park apartments to be parceled out this year. SKT began partnering with builders last February as it clinched a deal with Hyundai Engineering and Construction. It has so far signed partnerships with 16 local construction companies and about 60 electronics manufacturers to provide its IoT services. As of February, the company provided IoT services for about 150,000 households. KT also said last week that it will provide its AI-based set-top box GiGA Gene for Lotte Castle residents in Yeongdo, Busan, which is slated for completion at the end of this year. KT said it inked a memorandum of understanding with Daelim E&C on Friday to provide KT’s AI services for Acro Seoul Forest to be constructed in Seongsu-dong, northern Seoul, by next May. Furthermore, Daelim plans to apply the KT technologies to its signature e-Pyeonghansesang apartments. LG Uplus is focusing on expanding its supply of its Home IoT service to new apartments to be built in provincial areas. The company signed a contract with Tong Yang E&C early March to supply its IoT system for less than 1,000 households in Pyeongtaek and Sejong.  

From http://www.koreaherald.com 03/27/2017

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3Billion Aims to Offer Affordable DNA Screening Service for Rare Disease Patients

 

The Korea Herald is publishing a series of articles highlighting South Korea’s promising startups in the emerging sectors of digital health care and next-generation medical devices. This is the seventh installment. – Ed. At age 4, an American toddler named Nicholas Volker was dying. Since he was born, the boy had suffered from an unknown disease that caused holes to continually form in his abdomen. Yet, no treatment, whether it be chemotherapy, antibiotics or new forms of medicine, seemed to be effective. In 2010, doctors at the Medical College of Wisconsin decided to try something that was only beginning to take shape in the medical world -- DNA sequencing. Through it, they discovered a genetic mutation of the XIAP gene in the boy, a finding that led him to receive a lifesaving bone marrow transplant. Volker’s case marked the first-ever concrete example of how genome analysis could be used to find a potential cure for patients with rare undiagnosed diseases and disorders.

A Seoul-based startup, 3billion, has set out solve more cases like Volker’s by providing full DNA sequencing services at affordable prices. “Since more than 80 percent of rare diseases have genetic origins, one’s genome holds answers to many questions regarding a patient’s condition,” Keum Chang-won, CEO of 3billion told The Korea Herald. “Volker’s case showed that DNA sequencing can be instrumental in treating rare, undiagnosed diseases. Once doctors can pinpoint the genetic problem, they could start to develop a workable treatment plan,” said Keum who translated a book on Volker‘s case titled “One in a Million.” Spun off in November 2016 from Korea’s biggest genetic sequencing firm Macrogen, 3billion uses saliva to analyze a person’s entire exome -- the portion of the genome that expresses genes -- to screen for more than 4,000 rare diseases at once.

Despite the benefits, the biggest block to popularizing exome sequencing has been the immense costs, Keum noted, as testing for just one type of gene costs between $1,000 and $4,000 at hospitals with insurance, and around $5,000 to $20,000 without insurance. In the case of Volker, his whole exome sequencing procedure reportedly cost around $75,000 in total at the time. Overturning this model, 3billion is looking to provide whole exome sequencing -- which looks at all of the expressed genes in a genome --  to individuals for under $1,000,” said Keum, a software engineer and entrepreneur with a Ph.D. in bioinformatics. According to the CEO, 3billion has managed to significantly cut down the price of its services given technological advances that have lowered the costs of DNA sequencing, as well as its direct ties to Macrogen which offers its services to 3billion at below-market prices. Armed with affordability, 3billion believes patients suffering from rare diseases and disorders -- an estimated 350 million worldwide -- will readily make use of and benefit from its exome sequencing service.

Now 3billion is conducting a beta test of its service for around 150 patients with rare diseases via multiple online heath support communities in the US, such as Inspire. The health care startup is aiming to officially launch its service by the year’s end, Keum said. It plans to first launch its service in the US following negotiations with the US Food and Drug Administration, with plans to expand into additional markets around the world in the future. In addition to offering affordable DNA screening services for rare disease patients, 3billion has a bigger goal in the long term -- to compile the data it has gathered to build a global “genome platform.” “The personal genomic data gathered through our exome sequencing services can become valuable data for medical research as well as more efficient new drug development for rare diseases,” Keum said.

For instance, the foremost step in developing a drug for a particular illness is singling out the problematic protein that must be targeted -- a difficult and costly endeavor that can be aided by DNA sequencing. In addition, DNA screening can be used as a companion diagnostic test -- a process that determines a drug’s applicability to a specific patient with a certain set of genes. This can help firms develop a new treatment targeting a particular patient demographic with added efficiency, Keum noted. However, 3billion is not alone in moves in this direction. Big pharma companies around the world already view genomics as an important component of future medicine, including AstraZeneca, which began an ambitious project last year to collect the genome sequences and health records from 2 million people by 2026. “In the future, we expect more and more big companies will rush into the personal genome data market,” Keum said. “With our exclusive service, 3billion hopes to become a forerunner in this direction.”

From http://www.koreaherald.com 04/09/2017

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Moon Vows to Lower Mobile Rates, Improve Free Internet Service

 

Moon Jae-in, the presidential candidate of the liberal Democratic Party, on Tuesday announced pledges to reduce household communications expenses through the abolition of the basic monthly mobile phone rate, seeking to appeal to Internet savvy young voters. If elected, the presidential front-runner said, he will completely remove the 11,000 won ($9.63) basic monthly fee charged to all mobile phone users. Moon noted the average household spent 124,500 won a month in mobile communications fees. "And yet, the three mobile phone service providers posted a combined operating profit of 3.6 trillion won last year," he told a press conference held in Changwon, an industrial city located some 450 kilometers southeast of Seoul, according to the party. "Consumers are bombarded with excessive fees, while telecom companies continue to enjoy excessive profits," he was quoted as saying. Moon argued that the basic monthly fee was intended to support the installation of mobile communications networks, but facility investments related to such networks have already been completed.

Moon's seven-point election pledge regarding communication services included an immediate removal of a current ceiling on subsidies provided on new phones by manufacturers or service providers. The presidential candidate noted the ceiling made new phones, including those manufactured in the country, up to 21 percent more expensive here than in other countries. The ceiling was a temporary measure aimed at preventing excessive competition, and is set to expire in October. Moon noted a reason for such a high communications fee was the high cost of the mobile data service. He said he will require all public facilities and government offices to provide free Wi-Fi services, while also encouraging mobile service providers to lower their service charges. The presidential candidate also vowed to work for a three-way agreement with China and Japan to introduce free roaming services for all their travelers visiting one another.

From http://www.koreaherald.com 04/11/2017

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Amid Shrinking Publishing Industry, E-Book Sales Are Rising

 

Korea's e-book market has been growing while the wider book industry is shrinking, a recent report from a government agency showed Monday. The report by the Publication Industry Agency of Korea about the general condition of the country's publishing industry showed the industry's total sales amounted to 7.58 trillion won ($6.67 billion) in 2015, down by 3.8 percent from a year ago. Sales of publishing companies and distributors came at 4.27 trillion won and 3.43 trillion won, respectively, which all went down by 4.8 percent and 3.3 percent from the previous year. On the contrary, e-book sales jumped by 25.4 percent to reach 125.8 billion won, taking up 1.2 percent of the total book market in 2014. The share edged up to 1.6 percent in 2015. The agency estimated e-book market size to reach 150-160 billion won when taking into consideration those circulating on portal sites and on services run by mobile carriers. More than 70 percent of e-books are romance and fantasy literature. By type, education-related publications such as problem and reference books took up 59.2 percent of total books sold. The report also showed 70 percent of the 3,675 bookstores in Korea are small-sized with less than four employees, and that people buy, on average, 3.1 books from an online bookstore at a time, while they buy 1.8 books from an offline store. Meanwhile, sales at offline bookstores turned out to be bigger at 1.38 trillion won than those via online stores at 1.18 trillion won.

From http://www.koreaherald.com 04/17/2017

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SINGAPORE: National Museum of Singapore Explores Digital Avenues to Engage Visitors

 

SINGAPORE: The National Museum of Singapore is exploring the use of data analytics and augmented reality (AR) to better engage with its audiences. The museum's senior assistant director Jervais Choo said: "We are constantly exploring with different technology and industry partners, how to engage with our audiences.” “(These are) means that we can use to engage with our audiences, and also to bring out the stories behind the museum and our collection a bit more," he added. Management of the National Museum, which turns 130 this year, did not reveal how it would use the technology - only saying that it would provide more details when it is ready to launch. The National Museum is keen to build on the digital model after witnessing how its earlier initiatives have attracted more visitors than ever before. For example, the museum unveiled Story of the Forest in October last year. The intiative is a kaleidoscopic, interactive digital space that showcases the region's rich ecological history. In January this year, the museum launched Gallery10, a first-of-its-kind gallery that has no physical artefacts. Instead, it uses advanced projection technology to showcase art and history. The museum began exploring the digital space more aggressively after completing a major revamp in September 2015. Since then, it has attracted about a monthly average of 60,000 visitors, about two-and-a-half times more than before the makeover. “Certainly, digital is a means to expand the reach and scope of the museum,” said Mr Choo. “Through digital, for instance, we are able to do things that we were not able to previously - transcending boundaries, having an understanding of our works extended to people who may not naturally come to the museum."

 

WHERE COMPUTERS MEET CULTURE

But digital applications within the heritage community need not always be linked to modernity. Roots.sg is an online repository that helps capture Singapore’s heritage resources, and also lists artefacts from Singapore’s National Collection. It was set up by the National Heritage Board (NHB) in April last year to engage Singaporeans on their heritage. Roots.sg lists more than 12,000 items from the National Collection, which visitors can view and learn more about online. They include a gold necklace heirloom owned by the family of World War II heroine, Elizabeth Choy. The piece of jewellery was given to her by the wife of Singapore’s governor at the time, Sir Shenton Thomas, in appreciation for Mrs Choy help during the war. She had brought Mrs Thomas medicine while she was imprisoned by the Japanese. The necklace was donated to the National Museum by Mrs Choy’s daughter, Bridget. "It was precious to me, because it was given to my mother out of gratitude by people she helped during the war,” said Ms Choy. “But if I had kept this necklace to myself, over the years, the story behind the necklace would be gone, would be forgotten,” she added. “By donating this to the museum, the history of it would remain, and future generations would be able to see the history behind the necklace, the significance of it." Mr Choo said the National Museum is happy to receive such items, as it is still an, “object-centric” museum, which leverages on Singaporeans’ artefacts, and adds layers to the existing stories behind them. Even if the museum does not eventually acquire these pieces, it stresses the need for such stories to stay alive within these households.

 

KEEPING HERITAGE ALIVE

It is one of the reasons why the National Museum recently hosted a workshop on how to preserve such precious items. The event was attended by nearly 70 people, who owned items ranging from Peranakan garments to novelty pieces like ear diggers made of real gold. The sharing was led by a team of conservators from the Heritage Conservation Centre (HCC), an arm of NHB. “We cannot handle heirlooms as everyday objects because they may fall apart due to their old age,” said Chuance Chen, an Assistant Conservator from HCC. While digitising is an accepted method of protecting precious artefacts against the march of time, heritage experts like Mr Chen agree that it is not quite the same as telling a story with a physical object. “We need to recognise the purpose of heirlooms. Care is better than cure.”

From http://www.channelnewsasia.com/ 04/05/2017

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National Video Consultation Platform to Allow Patients to 'See' Doctors from Home

 

SINGAPORE: Patients can soon “see” their doctors online from the comfort of their own home, with the launch of a national video consultation platform for healthcare services on Wednesday (Apr 12). The cloud-based platform allows for multi-party video conferencing, file sharing and the display of medical reports or images during consultations. Each video consultation session also uses end-to-end encryption and is protected with security measures, such as two-factor authentication. Six public healthcare institutions will be the first to launch the system, accessible via smartphone or computer. Since November last year, video consultations have been available for selected services at KK Women’s and Children’s Hospital (KKH), the Institute of Mental Health, Singapore General Hospital and Tan Tock Seng Hospital. From mid-2017, the platform will also be used at the National University Hospital and National University Cancer Institute. At KKH, the service will be expanded to areas such as paediatric home care, lactation consultation, speech therapy and follow-ups for paediatric eczema pharmacy. For the other institutions, patients can communicate with their doctors on issues such as post-stroke needs, communicable diseases and cancer.

 

PATIENTS CAN BE MONITORED MORE REGULARLY

Launched by the Integrated Health Information System (IHiS), the national technology agency for healthcare, the platform will allow doctors to “monitor patients more regularly than traditional face-to-face appointments”, said Associate Professor Low Cheng Ooi, the chief clinical informatics officer of IHiS. Mr Bruce Liang, the chief executive officer of IHiS, said that video consultations will be used to better serve patients, particularly those with mobility issues or who were just discharged. “It brings care into the home, enables patients to rest at home and reduces caregiver absence from work,” he said. If there is a pandemic, video consultations can help reduce the number of people exposed to communicable diseases, Mr Liang added. Patients will also receive more timely care, and healthcare professionals will save time travelling to and from nursing homes, allowing them to see their patients more often, he said. The roll-out is one of three telehealth initiatives for this year. The other two initiatives are remote vital signs monitoring and tele-rehabilitation, which will allow healthcare professionals prescribe rehabilitation programmes remotely. More details of the two initiatives will be announced later this year, IHiS said.

From http://www.channelnewsasia.com/ 04/12/2017

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New Office to Help Get Singapore Ready for Digital Society

 

SINGAPORE: A new digital readiness programme office will be set up under the Ministry of Communications and Information (MCI), to enable Singaporeans to have access to technology, be confident to use it and include it in various aspects of their lives. Minister for Communications and Information Yaacob Ibrahim announced this on Thursday (Apr 13) during his ministry's workplan seminar for the year, and said the new office will help drive a whole-of-nation strategy to build a digital society. "We envision this team to function as the centre of an extensive network of organisations, and will study how digital readiness is developed internationally, identify existing gaps in our current efforts, and recommend a long-term strategy and manifesto to build a digital society," he said in his speech, adding that more details would be shared when plans are ready. Dr Yaacob noted that many countries in the world, such as the United States, the United Kingdom, Hong Kong and Australia have already developed national strategies to ensure their people are ready to reap the full benefits of the available digital infrastructure.

 

HELPING THOSE WITH SPECIAL NEEDS

Besides the new programme office, the minister also laid out several initiatives to push Singapore towards being a digitally ready society. In terms of helping those with special needs adopt technology to support their daily living, education and employment needs, MCI will enhance the Enable IT Programme by doubling the grant support to voluntary welfare organisations to S$$100,000 per project. This will help another 3,000 beneficiaries over four years, double the number currently, Dr Yaacob said. The Info-communications Media Development Authority (IMDA) will set up a library to loan these infocomm and assistive technology devices to those with special needs, so they can try them out before buying. They can also bring the device for job interviews to help potential employers better understand their needs, he added. IMDA is also collaborating with tech companies such as Apple and Microsoft to train a pool of people with special needs to be Assistive Technology Ambassadors, to spread the use of built-in assistive technology on their devices and platforms, the minister shared.

 

BUILDING DIGITAL LITERACY

Dr Yaacob also noted that it was not enough for people to have access to tech, but to understand and use them. Besides the different outreach and education programmes currently being run by different parts of MCI, he said the ministry will reach out to more segments of the population such as lower skilled and lower wage workers - those who are "most at risk of being left behind in the digital journey".  He also said they are looking at how to equip parents of today, so that they are not only able to keep up with their children’s technological knowledge, but also guide them and have meaningful conversations with them. The Media Literacy Council will aid in these efforts by calling for proposals to empower youths to initiate ground-up projects to promote digital literacy. The council, together with partners Google, Garena, MyRepublic, Facebook and Mediacorp, will provide funding, training and incubation facilities for young Singaporeans who want to develop social innovation solutions. "Through this, we want to encourage young Singaporeans to step forward to start their own platform, movement or enterprise, to develop solutions that tackle issues such as cyber-bullying and fake news," he said.

 

INTRODUCING DIGITAL MAKING TO SCHOOLS

The minister also noted that to truly reap the benefits of technology, there is a need to harness it to solve problems creatively, as well as for Singaporeans to have a curious mind and passion to tinker and create. To that end, he announced the launch of the Digital Maker Programme to nurture a new generation of digital natives to be creators and makers, and seed an enterprising maker culture in Singaporeans. "We want to nurture Singapore’s own generation of Steve Jobs," Dr Yaacob said. As such, IMDA will work with the Ministry of Education to introduce digital making to schools over the next two years by providing micro:bits - a pocket-sized, codeable computer with motion detection and Bluetooth technology - to primary and secondary schools. Citing the example of some students in Xinmin Secondary School, who used the micro:bit as a locator tool to help them find their belongings, he said students in participating schools will be encouraged to design contraptions to solve real-world problems.  Additionally, seed funding will be provided to local companies that are developing maker-centric products and with the potential to commercialise, the minister said, noting there are some promising "made-in-Singapore" products in the pipeline. Examples of these include Tinkertanker and Home-Fix, he added.

From http://www.channelnewsasia.com/ 04/13/2017

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Singapore to Open Smart Technology Health Campus

 

Singapore will introduce a health campus where smart technology will be adopted for a better and more sustainable healthcare system, said Ministry of Health on Tuesday. The health campus which spans an area over 7.66 hectares in the Singapore's north region Woodlands will add 1,800 hospital beds and is set to open progressively from 2022. Woodlands Health Campus (WHC) comprises a general hospital, a community hospital, a nursing home as well as daycare facilities for senior citizens. According to the ministry, WHC will be the first healthcare campus in the country to fully integrate an acute hospital, community hospital and long term care facilities in a single development. Speaking at the ground-breaking ceremony on Tuesday, Minister for Health Gan Kim Yong said this would enable WHC to better integrate care, break organizational boundaries and enable patients to seamlessly move from one facility to another according to their care needs. WHC will also employ new technology to reduce manual work as well as using data analytics and artificial intelligence to improve patient care. Robots will be deployed to cope with back-end logistics such as food services, housekeeping and the central sterile supplies unit. The adoption of smart technology allows healthcare professionals such as nurses to focus more on their clinical and direct patient care roles, the minister said.

From http://news.xinhuanet.com/ 04/18/2017

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Singapore Uses Mobile App to Replace Paper Parking Coupons

 

Motorists may soon be able to pay parking fees on their mobile devices instead of having to tear paper coupons, as the authorities run tests on a new mobile application as part of the Smart Nation push. The application, developed by the Urban Redevelopment Authority (URA), Housing and Development Board (HDB) and the Government Technology Agency of Singapore (GovTech), will be tested among public-sector officers this month and next month at selected public car parks which use paper coupons in the city, TODAY reported on Monday. The plan is to roll out the trial to the public later this year, the agencies said in a press statement. The app, they said, will raise convenience for motorists, obviating the need to return to their vehicles to replenish coupons to extend their parking. Its features include enabling motorists to punch in their vehicle number, choose a car park and indicate the duration for which they want to park. The app calculates the parking fees automatically, based on the length of time the car is parked on a per-minute basis. A refund will be given if motorists decide to leave the car park earlier. The app also allows motorists to monitor the validity of their parking session, and they may extend this at any time. The initial trial will involve putting the app through the motions, particularly its payment module, to be “confident of its robustness” before the public test is rolled out. “With the feedback gathered from the trial, the agencies will improve the app for better user experience,” the URA, HDB and GovTech said.

From http://www.bangkokpost.com/ 05/15/2017

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Singapore Launches E-Platform for Mental Health First Aiders

 

Singapore's Temasek Foundation Cares and Changi General Hospital on Saturday jointly launched an electronic platform that teaches community leaders and volunteers mental health first aid, the Channel NewsAsia reported. The e-platform, called Project e-Learning Mental Health First Aid (MHFA), combines online modules with a face-to-face practicum, helping to shorten onsite learning from the two days its standard course currently requires to just half a day. It is expected to train 900 community leaders and volunteers over the next three years. So far, 89 individuals from various organizations have been trained under the project. Richard Magnus, chairman for Temasek Foundation Cares, said the community leaders are targeted trainees in the case because they know the neighbors and they are the natural first responders to mental health problems. He believes that the e-platform will empower community leaders and volunteers so that they could help neighbor.

From http://news.xinhuanet.com/ 05/21/2017

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THAILAND: Universities Must Spearhead the Shift to ‘Thailand 4.0’ 

 

To successfully implement the national modernisation programme dubbed Thailand 4.0, the government needs to work closely with the private sector as well as educational institutes, since human resources are crucial to success. One trailblazer in this effort is the College of Innovative Business and Accountancy (Ciba) at Dhurakij Pundit University. The four-decade-old university has reorganised its courses for bachelors, masters and doctoral degrees to fit the paradigm shift demanded by the ambitious Thailand 4.0 programme. Dr Pattanant Petchchedchoo, dean of Ciba, notes that technology and innovation exemplified by the likes of Uber, Airbnb and Google Pay are key components of the 4.0 programme. The tech revolution is making inroads even in the mundane sector of accounting, where artificial intelligence software such as Optical Character Recognition is set to take over routine bookkeeping tasks like the scanning of receipts and financial and tax documents for accounting purposes.

 

Right now we still need humans to verify such important documents, but in the next five years flesh and blood will be overtaken by smarter and more fool-proof machines. Human bookkeepers will become obsolete. Yet, the job prospects will remain bright for accountants-turned data analysts, along with business partners who play an integral role in internal control and legal compliance. In other words, bookkeeping will die as a profession but there will still be demand for accountants who can add value to businesses. In financial services, the role of AI is even more advanced and obvious – exemplified by the rise of so-called financial technology, or fintech, companies around the world. In retail, the most notable example is Amazon Go, a new generation of automated supermarkets where human cashiers are not required. All these emerging trends point to a future requiring today’s college students to prepare for a new generation of jobs driven by digital and other technology. Hence, Ciba has overhauled all its business and related programmes to meet these trends.

 

The result is a raft of courses focusing on digital marketing, finance/fintech, economics/business analytics, business management/entrepreneurship, innovative logistics, international business and human resources 4.0, among others. Dhurakij Pundit University has also attracted several hundred foreign students from over 15 countries, including China, Laos, Cambodia, Vietnam and some European nations, to its Bangkok campus. This will help internationalise the campus’s environment, to the benefit of both Thai and foreign students. To achieve the goals of Thailand 4.0, Thai universities also need to overhaul their teaching methods so that they focus on project-based learning, not just offering classes and exams by which students build their credits score. In fact, project-based learning should be the only thing on the curriculum for all first-year students. At Ciba, for example, students are encouraged to team up to create inventions relevant to their study, with credits available in return. Those on the innovative logistics course may consider building a drone for transporting goods. Those in the digital marketing class have the option of using augmented or virtual reality software in their projects. Such educational efforts point the way forward. Our new generation of college graduates needs hands-on experience and know-how if they and Thailand are to succeed in a world in the grip of a tech revolution.

From http://www.nationmultimedia.com/ 03/01/2017

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PM Endorses New App to Improve Public Housing

 

The government wants every Thai family to have their own home, Prime Minister Prayut Chan-o-cha said yesterday as he endorsed a new smartphone app aimed at paving the way for improved national housing development plans and greater access to housing loans. He was speaking after attending an exhibition arranged by the Government Housing Bank (GHB) at the Government House compound to promote the launch of its "Home For All" app. At the event, which preceded a cabinet meeting, the premier was welcomed by Finance Minister Apisak Tantivorawong, Social Development and Human Security Minister Adul Sangsingkeo and executives from GHB. The app will serve as a tool to survey the needs of Thais who want to own a house. It includes application forms designed to speed up the loan process and keep people abreast of the GHB's promotions and campaigns. The information gleaned from the app will serve as a reference point for the GHB in setting a new housing development plan from 2017-2036. The app can be downloaded from the websites of the GHB (www.ghbank.co.th) and the Real Estate Information Centre (www.reic.or.th). Gen Prayut said the project will help solve economic and social issues while improving people's quality of life. He said the government also plans to launch a programme for people who want to sell their house to buy a new one that is bigger. One family should have a house with at least two or three bedrooms, he said. The premier urged authorities to make the project a success and urged greater collaboration.

From http://www.bangkokpost.com/ 05/17/2017

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Lese Majeste Drive Targets Web Viewers

 

Police are clamping down on lese majeste offences by shifting their focus to viewers of illegal content even if they do not post or share it. The move aims to curb digital content containing or promoting breaches of Section 112 of the Criminal Code, also known as the lese majeste law. According to Central Investigation Bureau (CIB) chief Thitirat Nongharnpitak, users of social media will be treading a narrow path as police plan to target viewers in the crackdown even if they do not interact with those illicit webpages. The move has been triggered by police limitations in tracking down producers of illegal content posted on social media outlets such as Facebook and YouTube, said the CIB chief in an interview with the Bangkok Post. The CIB is a core agency in cracking down on producers and distributors of digital content deemed offensive to the institution of the monarchy. According to Pol Lt Gen Thitirat, lese majeste cases involve three groups of people: the producers of illegal content; the viewers who leave comments, share content or click Like; and those who read or view without interacting.

 

The producers have fled overseas and authorities have limited resources to bring them to justice, he said, adding that Thai authorities have tried to pursue this group but they usually claim the charges are politically motivated. The second and third groups are mostly in the country, he said. Pol Lt Gen Thitirat said legal action was being taken against people who share illicit content and many claim they have done it unknowingly. The police are moving on to the third group to effectively stem illegal duplication. "The third group simply follows and watches. They leave no comments. Police are acquiring tools to identify this group of viewers and investigate why they like watching [the content]," he said. "Watching lese majeste content may be deemed wrongdoing." However, he said police initially will not use legal action against this group of social media users. Police will approach them, talk with them and warn them first. However, not all viewers will be warned. Police will screen those who have the potential to commit offences. The procedure will be conducted on a case-by-case basis and information from an investigation will be taken into account.

 

"We have to screen them [the third group] and move on to make sure that they will not slip into the second group," he said. According to the CIB commissioner, among those who produce illicit content is British journalist Andrew MacGregor Marshall, who faces lese majeste charges. The Ministry of Digital Economy and Society in April warned people not to exchange information online with three prominent critics of the regime who are wanted for breaking the country's strict lese majeste laws. They are prominent historian Somsak Jeamteerasakul, academic Pavin Chacha- valpongpun and Mr Marshall. All three live outside Thailand. Transgressions include "following" any of the three people on their Facebook pages, according to the ministry. Asked about the latest push to block webpages with illicit content on Facebook, Pol Lt Gen Thitirat said the social media giant is among the main channels used by the first group to communicate with others.

 

He said Facebook and YouTube have given good cooperation in blocking illicit video streaming from their local network server, called a content delivery network. If the measure works, there will be no need for police to go after the second and third groups, he added. "When the content is blocked from the start, the second and third groups can't access it. Police will not have to go and talk to those who share or correspond and are accused of harassment. It's best to nip it in the bud," Pol Lt Gen Thitirat said. Last week Facebook was asked by the National Broadcasting and Telecommunications Commission (NBTC) and the Ministry of Digital Economy and Society to remove 131 webpages that contained illegal content. The targeted pages contain content deemed a security threat or in violation of lese majeste laws. According to the NBTC, Thai authorities are satisfied with the cooperation from Facebook, which has blocked many illicit webpages, reducing their number from 309 to less than 100.

From http://www.bangkokpost.com 05/21/2017

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VIETNAM: Capital Pilots Software to Manage Public Car Parks

 

Vietnamese capital Hanoi People's Committee has approved a pilot program that will utilize software and automation technology to manage public parking zones in the city. The plan, developed and implemented by the Hanoi Parking Company, includes the digital mapping of car parking areas in the city, the use of management software, and the installation of cameras to record vehicle registration plates at car parking areas, reported Vietnam's state-run news agency VNA on Monday. All information relating to car parks will be available online, and car owners will be able to find and book parking spaces in advance on devices such as smart phones and tablets. At the same time, a parking sensor will be installed on the roads or in speed bumps to automatically measure the cars' size and parking time in order to determine the parking fee. Parking staff will then be able to collect the fees from car owners. The project will be implemented on trial basis at two car parking zones in the city center, said VNA. Car parking in Hanoi suffers from significant confusion at present, causing difficulties for traffic management. Car owners often struggle to find suitable parking spaces, and have to pay high fees, said Pham Van Duc, deputy director of the company on VNA.

From http://news.xinhuanet.com/ 02/27/2017

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60% Use Internet in VN

 

Over 20 years of development, Việt Nam’s internet has made sustainable contributions to society and  Government policies have resulted in 60 per cent of the population using the web, said Phan Tâm, deputy minister of Information and Communications at the on-going APRICOT 2017 conference in HCM City. This is the first time APRICOT (Asia Pacific Regional Internet Conference on Operational Technologies), the leading internet forum in the Asia-Pacific region, is being held in Việt Nam. It is co-organised by the Asia Pacific Network Information Centre (APNIC), Asia Pacific Internet Association (APIA), Vietnam Internet Network Information Centre (VNNIC) and the Vietnam Internet Association (VIA) under the auspices of the Ministry of Information and Telecommunications (MIC). The conference attracted about 700 delegates from more than 50 countries and territories gathering to share experience and transfer technology with the purpose of developing and operating internet infrastructure and consolidating cyber security in the Asia-Pacific region.

 

"The workshop is part of preparations for the fourth industrial revolution. I believe that with more than 700 guests at APRICOT 2017, this will be a useful opportunity for the experts, engineers and technical staff to discuss policies, standards and tools for the revolution. I believe we need a new breakthrough in the development, stability and security of the network to meet the requirements of an industrial revolution,” said the deputy minister. In addition, to meet the increasing demand of the digital economy, Việt Nam has been gradually moving to IPv6 (Internet Protocol version 6) since 2008 in accordance with national plans on IPv6 transition for the period 2008 to 2020. Currently, more than six per cent of internet users in Việt Nam are using IPv6 and Việt Nam is among the countries with the highest rate of IPv6 usage in the region. However, VNNIC director Trần Minh Tân said that new IPv6 services have not been developed properly. “Besides Vietnamese internet content providers, social networks and e-paper also need to transfer to IPv6 synchronously to meet the demands of user connection in the future."

From http://vietnamnews.vn/ 03/01/2017

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HCM City’s New Online Centre Monitors Bus Activity

 

The HCM City Centre for Management and Executive Public Passenger Transport launched an online executive bus centre in District 1 on Thursday. The bus centre manages and monitors all of the city’s 141 bus routes. The centre monitors the activities of each bus, including routes and the closing and opening of doors. Bus staff are also watched to ensure that they follow city regulations.  Trần Chí Trung, director of the HCM City Centre for Management and Executive Public Passenger Transport, said the bus centre operates from 4:30am to 9:30pm every day. It also has a unit to receive passengers’ suggestions and complaints via the Private Automatic Branch Exchange (PABX) number 1022. 

From http://vietnamnews.vn 03/04/2017

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HÀ Nội Offers Incentive for Home-Based Parking Services

 

Households in the capital’s Old Quarters can enjoy preferential tax rates if they offer motorbike parking services in their premises, Hà Nội Mayor Nguyễn Đức Chung has said. The lack of parking space in the Old Quarters has been a pressing issue for more than a decade. This area of the city is full of narrow roads and pavements, particularly so on the streets where many small businesses are based, such as Hàng Bông, Hàng Bột and Hàng Đào. As a result, people either park their motorbikes on the pavements or have to park at parking lots and walk to the stores. “The construction of underground parking lots is progressing slowly, and it is not easy to meet citizens’ demands for parking spaces,” Chung said. “The city wants to encourage households with large indoor spaces to offer parking services,” he said at a recent conference on road safety and urban order. The mayor has asked the city’s finance and tax departments to develop preferential tax policies for households that offer parking services. “Take Hàng Bột street as an example. Every household on this street can see at least 100 vehicles per day. With the current parking rate, they will make a much higher profit than by lending the space to businesses,” he said. The plan is to have one home-based parking space every 50-100 metres, the mayor said. Chung has instructed the chairmen and vice-chairmen of the People’s Committees of Hoàn Kiếm, Ba Đình, Hai Bà Trưng and Đống Đa districts to survey and select households suitable for parking services. He has also requested vehicles to park as close as possible to the home-based stores so that there is sufficient walking space on the pavements for pedestrians. District authorities, especially of Hoàn Kiếm District, have been asked to mark out parking spaces in front of the stores with paint, he said.

From http://vietnamnews.vn/ 03/06/2017

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Health Insurance Database Shared with MoH

 

Việt Nam Social Insurance (VSI) has agreed to share with the Ministry of Health (MoH) personal database of more than 24 million households. The move which was confirmed at a signing ceremony held this week with representatives of the two sides, was aimed to improve the country’s heath insurance management as well as boost the entire national health care system. The VSI agreed to hand over of 92 million personal records of such 24 million households to the MoH. The ministry will be responsible for managing, using and securing the database. Phạm Lương Sơn, deputy director general of VSI, said the VSI was among six agencies assigned by the government to set up national databases. The VSI has built the database over the past two years and it is nearly complete, Sơn said. The VSI will also update it regularly to ensure it is reliable, helping implement social welfare polices more effectively. Sharing the database will help health sector to boost their insurance operation, said the official. The database will also act as a foundation for the VSI to provide a personal code for each citizen in the future, he added.

 

Each citizen needs the code through his/her whole life when dealing with all social insurance issues, particularly health insurance, according to Sơn. The MoH will add database to the citizen health dossier system which can be used nationwide. With the dossiers, the health sector and the insurance agency can monitor the health of each book holder throughout their life. The dossier will have personal information about the book holder, including their health status, their weight, height, sex, blood group and more. The dossier will give health workers information on patient’s medical history, improving treatment and cutting costs on health checks and treatment. This also helps ensure that each citizen will enjoy the best access to health care services at the grassroots level. The database on households with health insurance is also an importance source for the VSI to work with the Ministry of Labour, Invalids and Social Affairs to issue electronic social welfare cards which combine social insurance books and and health insurance cards, Sơn said. Sơn said he hoped sharing the database would help the creation of other national databases on population, social security and others.

From http://vietnamnews.vn/ 05/18/2017

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INDIA: MP Govt Gears Up for Green and High-tech Simhasth

 

Madhya Pradesh Chief Minister Shivraj Singh Chouhan has dedicated a mobile app to give information about Simhasth-2016 to be held at Ujjain from April 22 to May 21. Information about dates of holy baths, Ujjain and Simhasth are available on the mobile app along with information about hotels, lodges, religious places, emergency services, etc. To ensure the success and security of great religious congregation Simhasth Mahakumbh, the State Government is making elaborate arrangements and large-scale preparations. The Chief Minister also flagged off e-rickshaws to be plied in Ujjain city in view of Green Simhasth. On district administration’s initiative, so far 457 cases have been referred to banks under Mukhyamantri Swarozgar Yojana. Of these, 115 e-rickshaws have been distributed. The Chief Minister drove an e-rickshaw for some distance after flagging off of the vehicles. Monitoring of Simhasth-2016 Mela area will be undertaken from ultra modern control room. The four-storey well-equipped new building has chambers of police officers on the ground floor, along with Simhasth Mela Wing, IT and Women’s Cell. Meeting and video-conferencing hall is on the first floor, CCTVs, wireless equipments and Dial-100 Scheme arrangements on the second floor. Over 500 CCTV cameras are being installed in Mela area, which will be monitored from this building. The fourth floor has rooms for officers of police, forensic and finger print department and bomb defusal team’s officers.

From http://egov.eletsonline.com 03/04/2016

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Operations at 1,928 FCI Depots to Go Online by July  

 

A view of the ceremony where Ram Vilas Paswan, Union Minister of Consumer Affairs, Food & Public Distribution, released the logo and tag line for the depot online initiative in New Delhi on March 17, 2016. With a view to minimising food grain losses in storage, the government has undertaken an important initiative to implement depot online system across all food storage depots of the Food Corporation of India (FCI). “The government has decided to put in place an online system to automate the operations at 1928 FCI depots by July this year,” said Ram Vilas Paswan, Union Minister of Consumer Affairs, Food & Public Distribution, while releasing the logo and tag line for the initiative on March 17, 2016. The depot online project is part of the overall vision of the Government of India to transform the food distribution supply chain in the country, the minister said. “It will facilitate process automation, standardisation and efficiency of the management of food grain distribution and enable real-time monitoring of operations and timely data reporting,” Paswan added.

 

In the run-up to implementing the depot online project, a contest was held on MyGov platform for designing a logo and tagline for depot online system last year. A large number of responses were received and more than 500 contestants participated. The contest was won by one Anurag Saxena, who was rewarded by Paswan at a ceremony at Krishi Bhavan. Speaking on the occasion, Abhishek Singh, Executive Director, FCI, said, “Work in FCI will become paperless, and automation of the entire process from entry and exit of foodgrains at FCI depots would curb theft and manipulation. This will bring efficiency and transparency while also capturing real-time data to support decision-making process.” Online depot will speed up the operation and all activities in FCI godowns will be operated through this system, Singh informed.

From http://www.indiadaily.com 03/17/2016

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Bihar Police to Use Smartphones, Social Network for Communication  

 

Bihar government has decided to upgrade the police from feature phones to smartphones to use WhatsApp, Facebook, Twitter and Emails for quick and efficient inter-department communication. “The smartphones will be provided to all the police officials, irrespective of the grade for better and efficient state-level coordination.The android apps will help to connect all the officers from Station House Officers (SHOs) to DGP, instantly,” Pankaj Darad, Inspector-General (Provisions), told to media. The Home Department has approved the Rs 2.08crore project for police officials in Bihar, considering the need of Android smartphone to send information and documents quickly. 1,390 smartphones, with an average price of Rs 15,000, have been purchased out of which 940 handsets are to be given to the SHOs and rest to the senior officials. This will revolutionise the current communication method via feature phones and wireless walkie-talkies. It will be mandatory for the police to download and use the current social networking tools in the same manner as it is used by large organisations and famous personalities.

 

These communication technologies will help in reducing wait time for communication between the supervisors and the officers by providing direct contact. It will also enable the police to send photos, video clips or documents related to any crime. The latest happenings in an area can also be informed or discussed in WhatsApp or Facebook Groups. The written communication, online, will reduce the time spent in gathering and also can be a better proof than verbal communication. The initiative has been welcomed by the people of Bihar who will now be able to share their grievances with the police directly through social media. Twitter is very common at higher level, but its penetration at the ground level of the police department will help in faster solution to common men problems.

From http://egov.eletsonline.com 03/23/2016

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God’s Own Country on IT’s Course

 

God’s Own Country – Kerala is fast emerging as a ‘Digital State’ and striving hard to transform itself into a giant information technology (IT) hub to give impetus to its economy and create more and more employment opportunities. Famous for its picturesque landscapes, backwaters and heritage, the State has now also earned a name as one of the rapidly developing IT destinations in the country. India’s highest literacy-rate state has now added another feather to its cap by getting recognition as country’s digital state, thanks to the political will of the government and an enviable record of people’s cooperation in Kerala towards digitisation. The Kerala Economic Review – 2014 showed that Kerala had recorded the growth rate of 6.49 per cent, which was above the national average of 4.04 per cent and second highest among the south Indian states. The State is well connected through the Kerala State Wide Area Network (KSWAN), National Optic Fibre Network (NOFN) and the National Knowledge Net- work (NKN) to provide high-speed Inter- net connectivity to all Gram Panchayats and urban clusters. In 2015, Idukki became the first district in the entire country to have NOFN, which the government termed as an exceptional achievement.

 

According to the government’s top brass, the proactive policy of the State towards permitting telecom service providers to network the State through optical fibre network has enabled its citizens to get both broadband and mobile online ser- vices. The efforts of the government have resulted in highest mobile penetration, with close to 32 million connections, for a population of 33 million. The number of smart phone users is also going up sharply. The recent growth of Internet as well as smart phones penetration, combined with the government’s initiatives, has helped the State make significant strides in turning Kerala a knowledge-powered economy. State official said that four major projects contributed gradual evolution of Kerala into a digital society, namely Akshaya project, IT@School, digital infrastructure availability and State Data Centre, and allied applications. Considering the existing digital infrastructure and a plethora of digital initiatives, the government is now aiming at bridging the digital divide by making available digital infra- structure accessible to citizens at affordable cost, promoting entrepreneurship and generating more employment opportunities for the youth.

 

One of the most ambitious projects of the State Government is Akshaya, which aims at bridging the digital divide and dis- seminating ICT services. Akshaya centres are set up within a two-kilometre distance from any household and are networked leveraging entrepreneurship. With over 2,600 centres in the urban and rural areas, these centres are taking e-governance to the citizens’ doorsteps. Sources said this concept has been emulated by other states and christened as Common Service Centres (CSC) as part of a central initiative – National e-Governance Plan (NeGP). Some of the key services delivered by Akshaya centres include Aadhaar enrolment, banking and insurance services, utility bill/fee payment service, online application for redressal of public grievance by the Chief Minister, data digitisation, Aadhaar seeding and Non-Resident Keralalites’ Welfare Board (KNRK) service, among many others. The seriousness of the State Government can be gauged from the fact that the budget allocation for the IT Department has gone up substantially to strengthen the digital infrastructure. The government has proposed to establish ‘high technology business incubation centre’ at Kalamassery in Kochi and a ‘Knowledge City’ near Technopark in Thiruvananthapuram to promote IT and e-governance in Kerala in the current fiscal 2016-17. The Kerala Government is making efforts to facilitate incubation of new technologies with high intellectual property value and develop a research and development centre for high- end analytics.

 

Chief Minister Oommen Chandy while presenting the budget on February 12 apprised the State Assembly that Rs. 482.87 crore has been provisioned to give a boost to IT and e-governance initiatives. The government is laying emphasis on IT- based youth entrepreneurship and planning to set up ‘Raspberry Pi Programme’ (mini computers to teach abacus level computing). Going through the highlights of the budget, the Kerala State Information Technology Mission (KSITM) has been allocated Rs. 94.59 crore, National e-Governance Action Rs. 36.15 crore, Technopark Rs. 76 crore, Infopark Rs. 61.61 crore, Cyber- park Rs. 25.68 crore, Kerala State Information Technology Infrastructure Limited Rs. 57.8 crore and the Indian Institute of Information Technology-Kerala has been given Rs. 5 crore. Notably, Technopark in Thiruvananthapuram is the single largest IT park in India, spread over a sprawling 748 acres and boasting 7.1 million square feet of built-up space. Around 38,000 people work in Technopark, which houses several companies such as TCS, UST Global, Infosys, M-Squared, Oracle and Aegis, among many others. The IT Department officials say low power tariffs, low cost of operation, affordable land cost and low cost of living in Thiruvananthapuram are a few factors that give an edge to Technopark over its counterparts in neighbouring Tamil Nadu and Karnataka.

 

Kerala is also implementing the National Information Infra- structure on a pilot basis in the State capital to interconnect various other connectivity initiatives already existing here, like KSWAN, NOFN and NKN. Minister of Industries and Information Technology, Kerala, PK Kunhalikutty told eGov magazine that incentives like single-window clearance approvals, low electricity tariff, uninterrupted power availability, dedicated government and private IT parks within government land and various SEZs make Kerala most viable and investor-friendly destination in India. He further said that at present the government is offering over 1,000 acres of land with over 11 million square feet of built- up space for investors to set up business.

During an assessment, it was found that be it Electricity Department, Local Self Government Department (LSGD), Tour- ism, Milk Cooperative Federation, Health and Family Welfare, Taxes or the Revenue and Disaster Management Department, every major functionary is exploiting IT to the fullest to take their services to citizens’ doorsteps in association with KSITM. Top brass of the said departments attributed concerted efforts and support of the Kerala IT Mission for their success.

 

It is not only the IT Department that is getting a huge chunk of funds, but the government is also strengthening the basic infrastructure in the State to woo domestic and global investors. The 2016- 17 Budget has provisioned for 10 helipads across the State to connect hinterlands with cities for entrepreneurs and tourists. If sources are to be believed, this is part of the strategy to promote domestic tourist arrivals in the State.

In the budget, the Kerala Government has also made it clear that it is not going to compromise on environment concerns. The ruling government has put five per cent surcharge on plastic bottles and 20 per cent on all types of plastic bags. Officials say extensive use of polythene and plastic bags were proving to be a major threat to the environment. The Health and Family Welfare Department is one of the key departments extensively undertaking IT initiatives to make healthcare service affordable for public and help them avail government welfare schemes. State’s eHealth project is first-of-its-kind project in India that aims to develop an elaborate and comprehensive e-platform to maintain a database of health records of common public in electronic form and use them for providing population- and hospital-based services. It is tipped to be implemented within a year across the State. The Health Department is joining hands with leading IT firms in delivering health- care services to provide CT scan, ECG, MRI and all other facilities to the poor at nominal fees or in some cases, free of cost.

 

Similarly, the Revenue and Disaster Management Department is issuing around 22 types of certificates online through its village offices to the rural people. The department has created a virtual IT cadre, where young and dynamic tech-savvy officers are being imparted with specialised computer training. That apart, people are getting dummy maps of their own properties with the help of eRekha project. According to reports, the State has witnessed highest level of urbanisation in its history between 2001 and 2011, with an increase of 83.82 per cent over the previous decade. However, not everything is going down well with the government. Although the State is posting a spurt in economic growth, it records the highest unemployment rate. According to experts, if digital opportunities are tapped, then fields like education, healthcare and law and order can be revolutionised. If the higher education institutions can be connected digitally, students can be guided by skilful teachers.

 

PH Kurian, Principal Secretary, Department of IT, said that initiatives like single-window clearance for business proposals and lower operational cost have given Kerala an edge to other states. “Kerala is sitting on a landmine of opportunities in terms of investment and now promoting private initiatives in building IT industry infrastructure through specific Scheme namely “Private Integrated IT and High Tech Township,” he says. Kurian believes that another two lakh jobs would be created in the IT sector in the next five years on account of development of more technology and cyber parks in the State. Considering the vision of the Kerala Government and the pro-active role being played by the state machinery, one can safely say that the best is yet to come in terms of growth of IT and the job opportunities it would throw up in the God’s Own Country.

From http://egov.eletsonline.com 03/26/2016

 

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Maharashtra to Reap Digital Fruits

 

Digital Village as a concept entails using technology to solve critical problems that plague our villages, namely health, education, skill development and employment. Rural areas oft en do not have the requisite infrastructure or human resources to deal with these problems. However, with the intelligent use of technology, these issues can be tackled. For example, baby warmers in ambulances, mobile-connectivity for ambulances and tele-medicine are some of the ways through which the maternal mortality rate will drop. Village students can be taught by the best quality teachers via video conferencing. Similarly, digitisation can take ‘aanganwadi’ reports online and hence help track the progress of each child. There is already a strong trickledown effect while the pilot is being conducted in Harisal; it’ll benefit 51 smaller villages within a 15 km radius. The idea behind the initiative is to bring villages to the mainstream. The lack of nutrition, coupled with genetic health problems and the lifestyle of people, has to be changed to make them healthy and connected with the mainstream. Digitisation will go a long way in creating a self-sufficient economy — an environment in which PDS, PHC, education and other benefits can be enjoyed, increasing penetration of the banking system and allowing for regular monitoring of important metrics.

 

Startups have been growing in large numbers in Maharashtra over the last couple of years. How do the government policies help them set up their establishments? We understand fully well the importance of the role played by startups in the economy, and therefore, fully support them. In May this year, we tied up with NASSCOM to set up two startup warehouses, in Navi Mumbai and Pune. These warehouses will be a co-working facility that can be leased by startups for six months at a nominal cost with high-speed internet and basic utilities like electricity and water. We will facilitate the establishment of a common platform for exchange and dissemination of knowledge resources between academic, research institutions and the IT industry, and the setting up of incubation centers particularly for small enterprises. A committee under the chairmanship of the Development Commissioner (Industries) will define a model and framework for setting up such a platform and for incubation centres across the state in ICT field such as embedded software, chip, telecom technology etc. Our young engineers are full of innovative ideas and we are working on creating a startup policy to promote a culture of entrepreneurship and innovation in the manufacturing and IT & IT-enabled services sector. This is aimed at attracting these incubation units to Maharashtra by making the state an attractive destination. We have a world class institution in IIT- Bombay and we intend to create a startup hub around it.

 

What all eGovernance and mGovernance initiatives have been introduced by the government in the larger interest of public? We are proud of the fact that Maharashtra has always led the way in adopting new technologies to improve efficiency and transparency in governance. There are numerous mGovernance and eGovernance initiatives we have introduced in the past year to make citizens lives easier. However, two initiatives I would like to highlight are ‘Aaple Sarkar’ and ‘RTS’. To ensure that a citizen doesn’t have to walk into a government office to file a complaint, we launched Aaple Sarkar – the state’s first ever-integrated online grievance redressal infrastructure. The system is now operational across most of the state and has satisfactorily resolved 15,000 grievances. A committee under the chairmanship of the Development Commissioner (Industries) will define a model and framework for setting up such a platform and for incubation centres across the state in ICT field such as embedded software, chip, telecom technology etc.

 

In today’s technology driven world, running from pillar to post to avail of basic services seems archaic. Out of this belief was born the Right to Services Act, wherein 224 services across various departments are being made available online in a time- bound manner. These services include birth certificate, caste certificate, domicile certificate, etc. It is also going a long way in bringing in greater transparency and accountability. What are your future plans in view of Smart Cities and Digital India? Where do you see Maharashtra in next five years and what are the major challenges in implementing the schemes? The Smart Cities programme, being monitored by the Centre, will enter implementation stage in the coming months. For each of the 10 cities in Maharashtra that will be developed as a Smart City, I have appointed a senior bureaucrat as a mentor. We have also decided to introduce our own Smart Cities scheme. The details are presently being worked out and will cater to urban sprawls and smaller towns and cities in Maharashtra that did not make the final cut in the Centre’s scheme. For initiatives like the Smart City project, funding too will play a key role. However, I do not anticipate either of these to be major bottlenecks. My government has a special focus on execution – I have set up a war room that closely tracks and de-bottlenecks all critical projects of the state. With regard to funding, Maharashtra is a highly-favoured investment destination as can be seen from the Foxconn and other large investments that have been made here in the past 12 months.

From http://egov.eletsonline.com 03/29/2016

 

 

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Railways Supply-chain Goes Digital

 

The Union Minister for Railways, Shri Suresh Prabhakar Prabhu releasing the souvenir at the Conference on Digitization of Railway Supply Chain – A Leap forward in Ease of Doing Business, organised by the Ministry of Railways in association with the Associated Chambers of Commerce of India (ASSOCHAM) and Indian Railway Institute of Material Management (IRLMM), in New Delhi. The Chairman, Railway Board, A K Mital and other dignitaries are also seen. In line with the Digital India drive, Railways has decided to digitise its supply chain with the help of digital contract. “The digital era is round the corner. All organisations that are not digitally compliant will become obsolete over a period of time and those who embrace it would be the real winner in the emerging situation,” said Railways Minister, Suresh Prabhu, after launching the digital contract in New Delhi. This contract aims at digitisation of bill submission, inspection, dispatches, receipt, bill passing, payments and warranty monitoring and enables use of analytics for increasing supply chain efficiencies in real time. The supply chain is a digital-based concept, which would enhance digitisation in the Railways sector, said an official statement. As of now, the Railways has a vast supply chain to maintain, sustain and build its huge asset base, to run the system and provide transportation service which is safe, secure and efficient.“We have decided to embrace greater possibilities of digitisation. There are many areas to work on it,” added Prabhu. The Indian Railways is currently working on Enterprise Resource Planning for bringing all operations on one platform through digitisation.

 From http://egov.eletsonline.com 04/14/2017

 

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e-Payment of Road Tax in Haryana

 

Haryana chief minister Bhupinder Singh Hooda on Wednesday launched the website (www.haryanatransport.gov.in), e-payment gateway and SMS facility of the regulatory wing of the State Transport Department to facilitate the citizens by providing various services online and bring in more transparency in the functioning of the department. The chief minister appreciated the initiative of the department and said that the people would be immensely benefitted with these services. Principal secretary, transport, Hardeep Kumar said with the launch of the web portal, the people would not have to now visit the registering or licences offices as they would be able to avail the services even while being at home.

From http://egov.eletsonline.com 04/18/2017

 

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Free-Wifi at Secunderabad and Hyderabad Railway Stations

 

In a step towards Digital India campaign of the Government of India, free WiFi broadband facility has been launched at Secunderabad and Hyderabad Railway stations in Telangana State on Friday. Union Minister of Railways, Suresh Prabhu along with Union Minister of State for Labour and Employment, Bandaru Dattatreya and Member of Parliament from Telangana state K. Kavita inaugurated the new WiFi broadband system through video-conferencing from Rail Bhavan, New Delhi. RailTel in association with the technology giant Google as technology partner commissioned the free-WiFi broadband facility in a total of 104 A1 and A category railway stations pan India. It plans to commission the similar facility in 296 other railway stations including the one in Warangal district of Telangana state. By 2017, another 100 stations are setting have the free-WiFi facility. This move would also support the cashless or digital payment movement of Central Government. Under the partnership, RailTel is providing high-speed internet, power, fiber and switch network whereas Google is providing the radio access network along with technology support. Once implemented full-fledged, it shall be the largest public WiFi project in the world.

From http://egov.eletsonline.com 04/18/2017

 

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Online Registration System – Patient’s Portal for e-Hospital

 

ehosOnline Registration System (ORS) is a framework to link various hospitals across the country for Aadhaar based online registration and appointment system, where counter based OPD registration and appointment system through Hospital Management Information System (HMIS) has been digitalized. The application has been hosted on the cloud services of NIC. Portal facilitates online appointments with various departments of different Hospitals using eKYC data of Aadhaar number, if patient’s mobile number is registered with UIDAI. And in case mobile number is not registered with UIDAI it uses patient’s name. New Patient will get appointment as well as Unique Health Identification (UHID) number. If Aadhaar number is already linked with UHID number, then appointment number will be given and UHID will remain same. As of now, five hospitals (AIIMS, New Delhi, Dr RML Hospital, New Delhi and Sports Injury Centre (SIC), New Delhi, NIMHANS, Bangalore and Agartala Government Medical College, Tripura). The patients have been facilitated with online booking of appointments, online viewing of lab reports, checking of blood availability status and making payments for registration fee through this portal.

From http://egov.eletsonline.com 04/20/2017

 

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Smart Cities Should Contribute to Common Man’s Growth

 

Maharashtra Government is in the process of laying fibre network in Nagpur, with a plan to cover 1,200 km stretch with it, Chief Minister Devendra Fadnavis announced recently while inaugurating the Elets Smart and Sustainable Summit in Nagpur. Praising the Nagpur Municipal Corporation’s Smart City work in the city, he emphasised that Smart cities initiatives should be planned in such a way so that development of common people could be accomplished while solving the challenge of urbanisation.The summit was organised by the Nagpur Municipal Corporation (NMC) in association with Elets Technomedia Pvt Ltd. Also, present of the occasion was Minister of Road, Transport and Highways, and Shipping Nitin Gadkari.Watch full speech of Maharashtra Chief Minister Devendra Fadnavis here https://goo.gl/nqUQ7j“Whatever Smart City initiatives we are taking up, it should have the quality to enhance other people’s life. The basic essence of a smart city is public participation. Every single technology can change the landscape of the city. Authorities should try to engage people using the technology. In that way, we can have a larger wisdom through which we can make the city smarter at a larger speed,” said Fadnavis, adding that the ICT backbone infrastructure of the city should be planned to reach people fast.

 

Also present at the summit were NMC Commissioner Shravan Hardikar, Mayor Nanda Jichkar, Maharashtra government officials, central government officials, officials from other State and dignitaries from countries like Sweden, France, and Spain.Launching a special issue of the eGov magazine, the chief minister said: “The basic motto of Smart City is accessibility and affordability. Without them, a Smart City cannot be created. Every programme of Smart City should work towards increasing the efficiency and transparency of services, which in turn should benefit the poorest of the society.” As the capital city of Maharashtra has already been selected in the Smart City Mission, he said, the State Government is developing metro network covering 200 km of the city.Stating to make Mumbai a safe city, the State Government has installed 6,000 cameras across the city, Fadnavis said, through these cameras, smart traffic is being evolved where traffic cops no longer issue manual challans.500 hotspots in the city have already been created making it India’s first wi-fi city. Laying importance to the waste management, Fadnavis congratulated Nagpur Commissioner Hardikar for better solid and liquid waste management.Witnessing the success of Nagpur waste management model, Mumbai has started replicating it. Through smart city initiatives, the state government is planning to cut the tariffs of utilities like water to make it affordable to the poor as well, the chief minister revealed.

From http://egov.eletsonline.com 04/20/2017

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The Growing Market for e-LEARNING

 

India is a growing market for education where traditional classrooms are being steadily replaced by interactive whiteboards with projectors and speakers all over the country. Various government initiatives are being adapted to boost the growth of distance education market, besides focusing on new education techniques, such as E-learning and M-learning, observes T Radhakrishan of Elets News Network (ENN). The country is witnessing a revolution in education sector like never before. Powered by the growing demand for quality education by families and for skilled development by working professionals, educational organisations are introducing better learning options — e learning or online education. mlearning-educationThrough the Ministry of Human Resource Development (MHRD) is aiming to increase digital literacy to at least 50 percent among Indians from the present 15 percent in next three years, private organisations including multinational companies (MNCs) are coming out with innovative solutions for a better learning and 24×7 education options, with the help of technology and Internet. Traditional classrooms are being replaced by interactive whiteboards with projectors and speakers all over the country. The computer-based and Internet-based method of learning means that new technology is being introduced to enhance the learning process.

 

“India is a growing market for education,” said Tim Barton, Managing Director, Global Academic Publishing Division, Oxford University Press (OUP), while launching online courses in India recently. The OUP has launched online courses in India to help the academia in research activities. “Through Epigeum, high-quality online content assembled globally by experts will reach more Indian universities through online and blended learning,” he said. According to Barton, India has an ever growing ambition to operate in the global arena and that authors care about making an impact within and beyond India. India holds an important place in the global education industry and has become the second largest market for e-learning after the US. Some Central Government Initiatives are:

The Union budget 2016-17 has made the following provisions for the education sector:

10 public and 10 private educational institutions to be made world-class.

Scheme to get `500 crore ($ 73.36 million) for promoting entrepreneurship among Schedule Caste/Scheduled Tribe (SC/ ST)

Digital Repository for all school leaving certificates and diplomas

Rs 1,000 crore ($ 146.72 million) allocated for higher education financing

Rs 1,700 crore ($ 250 million) allocated for 1500 multi-skill development centres

62 new Jawahar Navodaya Vidyalayas (JNV) to provide quality education

Digital literacy scheme to be launched for covering six crore additional rural households

Objective to skill one crore youth in the next three years under the Pradhan Mantri Kaushal Vikas Yojna (PMKVY)

 

The Government of India has signed a financing agreement with The World Bank, for International Development Association (IDA) credit of US$ 300 million, for the Madhya Pradesh Higher Education Quality Improvement Project, which aims to improve student outcomes, especially of disadvantaged groups in selected Higher Education Institutions (HEIs) and increase the effectiveness of the higher education system in Madhya Pradesh. The Human Resource Development (HRD) Ministry has entered into a partnership with private companies, including Tata Motors Ltd, Tata Consultancy Services Ltd and real-estate firm Hubtown Ltd, to open three Indian Institutes of Information Technology (IIITs), through Public-Private Partnership (PPP), at Nagpur, Ranchi, and Pune. Prime Minister Mr Narendra Modi launched the Skill India initiative – ‘Kaushal Bharat, Kushal Bharat’. Under this initiative, the government has set itself a target of training 400 millioncitizens by 2022 that would enable them to find jobs. The initiatives launched include various programmes like: Pradhan Mantri Kaushal Vikas Yojana (PMKVY), National Policy for Skill Development and Entrepreneurship 2015, Skill Loan scheme, and the National Skill Development Mission.

 

PMKVY is the flagship program under the Skill India Initiative and it includes incentivising skill training by providing financial rewards on completion of training to the participants. Over the next year 2.4 million Indians are believed to be benefitted from this scheme. Skill Loan Scheme has been designed to disburse loans of `5,000 (about $75) to Rs 150,000 (about $2,260) to 3.4 million Indians planning to develop their skills in next five years. The National Skill Development Mission is developed to expedite the implementation of skilling activities in India by providing robust institutional framework at the centre and the state. The Japan International Cooperation Agency (JICA) will train bureaucrats from the HRD ministry, experts from schools boards and primary school teachers in Mathematics and Science Subjects to enable them to learn skills to formulate lesson plans that stimulate students’ learning and thus contribute to improving the quality of Mathematics and science education. The Government of India has launched a digital employment exchange that will enable industrial enterprises to find suitable workers and job-seekers to find employment.

 

The Government of India has launched the National Web Portal for promotion of National Apprenticeship Scheme for Graduates, Diploma holders and 10+2 pass-outs vocational certificate holders. India and Australia have signed a Memorandum of Understanding (MoU) to boost partnerships between the two countries in the fields of higher education and research, including technical and professional education, schools, vocational education and training. The National Skill Development Corporation of India (NSDC) under a Public Private Partnership promoted by the Ministry of Finance, Government of India, signed a Memorandum of Understanding with Center for Research and Industrial Staff Performance (CRISP), India to explore national and international opportunities for strengthening skills development in India. “We have several plans for online education in India,” says Narendra Ranade, Marketing Director, School Education & ELT, Oxford University Press India. “The higher education market is the key driver for the elearning market in India,” says Paras Bansal, Business Head, Higher Education, Oxford University Press India.

From http://egov.eletsonline.com 04/21/2017

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SRI LANKA: PC Ownership Dips, Usage of Smartphones and Tabs Up

 

Sri Lanka’s computer literacy, the ability to operate a computer by oneself, increased slightly to 27.5 percent in the first half of 2016 from 26.6 percent YoY.Over two-thirds of the population said that they had acquired the skills at school or at university, according to the latest data released by the Census and Statistics Department.The survey results reveal that higher the level of education, higher the computer literacy. The group withG.C.E.(A/L) or above level of education shows the highest computer literacy rate (71.3 percent). Also computer literacy is higher among those literate in English language (72.5 percent).Computer literacy among the employed population is around 64.8 percent in 1st half of 2016 and the positions such as managers, senior officials and legislators (76.1 percent), professionals (90.3 percent), technical and associate professionals (88.7 percent) and clerks and clerical support workers (91.5 percent) have higher computer literacy.However, the ownership of desktops and laptops in Sri Lanka has fallen significantly in the first half of 2016 compared to the same period in 2015 due to increased use of smartphones and tablets.According to the data the number of households that own a laptop or a desktop fell to 22.5 percent in first half of 2016 from 24.4 percent year-on-year (YoY). The ownership of a desktop fell to 13.1 percent in 1H16 from 15.3 percent YoY.The Urban sector shows the highest computer literacy rate (38.5 percent) among residential sectors. Computerliteracy rate for Rural and Estate are 26.1 percent and 9.9 percent respectively.Among the provinces with the highest level of computer literacy is reported from the Western province(38.5 percent) while the lowest percentage is reported from Eastern province.

From http://www.lankabusinessonline.com 04/18/2017

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PAKISTAN: Educational Institutions in Sindh to Be Closed on Tuesday, Shab-e-Mairaj

 

KARACHI Educational institutions are to be closed on Tuesday on account of Shab-e-Mairaj, as per the orders of the Sindh government.According to the notification issued by the Sindh Education Department, all government and private education institutions across the province will stay closed tomorrow, 25th April.Shab-e-Mairaj is observed on 27th Rajab, the seventh month in the Islamic calendar.

From http://dailytimes.com.pk 04/15/2017

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AZERBAIJAN: Azercell Keeps Support to Education

 

Azercell Telecom LLC continues to support students under the programme of SABAH Career Academy. This time, company experts provided training courses for students under SABAH Career Winter School project in Guba.  The trainings conducted by Aytan Farzaliyeva, head of Business Partnership unit at HR Department and recruitment specialists Sevinj Teymurova, Vahida Orujova, Aysel Eynullayeva were welcomed with great enthusiasm by the audience of about 100 students.  The topics such as career planning, drafting CV and resume, preparing for interviews, presentation skills were covered at the training course along with extensive discussions with the students.  Later, the participants evaluated the training courses provided by Azercell team and discussed their benefits. “I understood to what extent my CV was drafted in a wrong way. In fact, I gained a chance to draft my CV again. We were taught in detail about how to succeed in interviews. Now I am completely ready to “attack” the vacancies”, Shahin Khalilov from Technical University said.  “We’ve learned how to draft a proper CV. Now it is clear for us why we might not get invitation for interview or fail the interview.

 

During the training we also got familiarized with types of interviews and interview steps in practice. I think we can enter the labor market with greater confidence now”, Afsana Farzaliyeva from State University of Economics noted.  At the end of the two-day training course, the participants were awarded the certificates and trainers received a letter of acknowledgement.  Azercell has a history of cooperation with SABAH groups. Last year a half of places in Baku was allocated for SABAH groups under Student Bursary Program. One of the 5 teams qualified for 6-months-long incubation program in Barama Entrepreneurship and Innovation Center consisted of SABAH students. Introductory visit to Azercell Plaza was organized for the student of SABAH groups at the end of 2016. They attended winter sessions about “Introduction to GSM technologies”, “Product Management” and “Develop your own brand”.  SABAH groups is one of the most leading projects established in academic year 2014/2015 in 7 universities with the initiative of the Ministry of Education. Currently, SABAH groups operates in 11 universities with 45 fields of specialization and over 2300 students. Over 740 SABAH students will graduate from 7 universities in 45 fields of specialization in academic year 2016/2017. 

 

The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile market Azercell’s network covers 80% of the territory and 99,8% of population of the country.  Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service “ASAN signature”, etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012.  According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.

 From http://news.uzreport.uz/ 02/24/2017

 

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Barama Media Center for Students Launched

 

Azercell Telecom LLC has set up Barama Media Center for students in cooperation with Baku State University. The Center established in the faculty of Journalism is aimed to support the students to realize their innovative ideas, organize training events, workshops and interesting meetings and allow students from other faculties to present their projects in Barama Media Center.  Imran Baghirov, Head of Barama Innovation and Entrepreneurship Center, stated at the opening ceremony that Media Center will provide vast opportunities for the students to enhance their knowledge and skills. “Azercell Telecom regularly conducts projects aimed for the development of the youth. The company has signed memorandum of cooperation with several educational institutions and established special laboratories. Under the Student Bursary program of the company, capable youth studying at Azerbaijani universities get a great opportunity to receive special bursary from Azercell and take internship at different divisions of the company”, he added.  Based on the memorandum of cooperation signed last year between Azercell and Baku State University, the company started to pay monthly stipend to third-and fourth-year students with excellent performance results. The qualifying students get a chance to receive a monthly scholarship in amount of AZN 200 for one academic year and take part in various company events. 

 

Barama Media Center was established with the support of Azercell Telecom LLC and Pasha Bank.  The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile market Azercell’s network covers 80% of the territory and 99,8% of population of the country.  Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service “ASAN signature”, etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012.  According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.

 From http://en.trend.az/ 03/28/2017

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Azercell Awarded “Socially devoted” Certificate

 

Azercell Telecom LLC has made its next achievement. Thus, Azercell’s performance on social network has been evaluated again by “Socialbakers” and the company was awarded "Socially devoted" certificate. The study conducted by the international company showed that Azercell responded to 100% of inquiries of the customers on its official Facebook page in January, February and March of 2017. Azercell is the only mobile operator in Azerbaijan with this result. Azercell has been awarded "Socially devoted" certificate on numerous occasions for the prompt response to customer inquiries on Facebook since 2012. Azercell was the first mobile operator in Azerbaijan to obtain this certificate. In order to qualify for this award, the company is expected to demonstrate a high level of response index to the daily growing inquiries on official page. Along with the high number of fans, Azercell has taken the first places for customer engagement and active usage on its Facebook page. These novelties were aimed to build closer relations with the customers, update them about news and campaigns and save their time with prompt service delivery. 

Azercell’s official page on Facebook is among the most popular ones in Azerbaijan and has been active for 9 years. It provides visitors with the latest information about novelties, tariffs and campaigns, as well as updates about social projects and services of the company. Azercell continues to provide its customer services on Facebook page which allows customers to get responses to their inquiries solve their problems and carry out operations. In addition, Azercell conducts interesting contests, entertaining games, campaigns for social network users and gives various presents to winners. The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile market Azercell’s network covers 80% of the territory and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service “ASAN signature”, etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.

 From http://en.trend.az/ 05/15/2017

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UZBEKISTAN: Media Learns About Information Technology Ministry's Handling of Appeals

 

The Information Technology and Communications Ministry organised a press tour, to tell about its handling of individuals’ and legal entities’ appeals. Ministry executives organised daily reception of appeals, either in person or by phone. So far in 2018, over 1600 appeals have been rerouted through the President’s Virtual Reception. Most of these appeals, it was established, could be addressed by the ministry itself. The Single Interactive State Services Portal has rerouted 433 appeals to the ministry. The Portal users can also give their feedbacks on how their appeals have been processed, on a scale from 0 to 5.  To streamline appeal processing, the ministry set up its virtual reception on www.murojaat.mitc.uz or via phone at 0 800 200-41-07. So far, 350 appeals have been processed.  Most appeals are made about the internet (32%), fixed lie (19%), mobile connection (15%), postal service (7%) and broadcasting (6%).  Some people lodge appeals directly with the President’s Virtual Reception, only to complain about bad telephone connection. Such problems may be resolved faster via Uzbektelecom’s online reception (www.uztelecom.uz), phone (+99871 244 3443), and via 1084 and 1086, the hotlines.  

 

Some people contact the Presidential Virtual Reception, with complaints about minor mobile connection problems, although it is well known that mobile operators have their own support services for just such situations. Uzbekiston Pochtasi also has its virtual reception on www.pochta.uz and its hotline (+99871 233 6234). The ministry also has the State Inspection for Control of Connection, Informatisation and Telecommunication Technologies, with an online reception on www.gis.uz and a hotline (+99871 237 0111). Contacting service providers directly helps solve the problem faster and unclog the higher authorities. If the issues cannot be resolved by service providers, the Inspection or the ministry, the appellants can always address the President’s Virtual Reception, the highest electronic system designed for the most crucial problems of the population. To help resolve pressing issues, the ministry has set up the department for appeals. The ministry calls for all users to appeal to service providers, the Inspection or the Ministry via www.murojaat.mitc.uz.  The ministry says it will put all efforts into resolving the issues fast and to consider citizens’ and businesses’ recommendations for better services in ICT.

 From http://news.uzreport.uz/ 03/06/2017

 

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Smart Classroom Launched in TUIT

 

Under Presidential Resolution ‘on Further Development of Tashkent University of Information Technology,’ ZTE Corporation launched Smart Classroom in TUIT. The Smart Classroom allows students a more in-depth approach to studying. All lessons are recorded and are accessible from a server, to spare the need to write down the material in class.  Parents can always check on their children’s progress. The Smart Classroom will enable online workshops and contact with foreign teachers, to make knowledge accessible to all universities, lyceums, colleges, and schools of the country. The information technology ministry tasked TUIT with producing an assessment system and an open-access lecture database.  E-learning may also help resolve many issues, including resource distribution and education access.

 From http://news.uzreport.uz/ 03/27/2017

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Internet Tariffs for Providers Cut by 25.8% Since December

 

Uzbektelecom announced it reduced on 21 April its internet rates for Uzbek providers to $67.85 per 1 Mb/s.  This is the tenth tariff reduction this year. The rate first dropped on 1 January to $91.07, followed by a second cut on 6 January to $87.14, a third cut on 10 January to $86.85, a fourth dip on 2 February to $86.11, a fifth cut on 16 February to $80.94, a sixth on 3 March to $76.61, a seventh reduction on 30 March to $76.48, a shaving off on 4 April to $75.80, and a drop on 6 April to $71.68. Last year, the tariffs were reduced twelve times: from $156.24 in January to $91.50 in December.

 From http://news.uzreport.uz/ 04/26/2017

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UMS Implements New Service for Subscribers-Drivers

 

Mobile operator UMS continues to introduce relevant services to the population. The company announced the latest service that was developed with regard to interests of subscribers- drivers. The new service will allow motorists to see if they have a current traffic violation. For the past two months, a number of crossroads of the city have been equipped with modern systems of photo and video fixation of violations of traffic rules. As practice shows, due to them, the level of road safety and responsibility of drivers has been increased. In this regard, many drivers face a question "did I violate the rules?". The new service provided by UMS allows finding answer to this question in the shortest time. According to mobile operator, the subscribers appreciate the new service – only two days have passed since its launch, already thousands of motorists took the opportunity to check the availability of fines for traffic violations. UMS continues to explore customer needs and aims to continue to delight them with new possibilities. The company carries out constant work to make subscribers satisfied with the content and quality of services.  

From http://news.uzreport.uz/ 05/07/2017

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TUIT Realises 3D Printer Projects

 

The latest piece of technology to rob science fiction of its ‘fiction’ component, 3D printers are expected to invade many industries, building houses, making artificial limbs, or mass-producing souvenirs. The Muhammad Al-Khwarizmi Tashkent University of Information Technologies is now also working on projects involving 3D printers. Jonibek Tajiev, assistant at the multimedia technology department, harnessed the power of 3D printers to produce an anthropomorphic robot, a robot chess player, and an artificial limb. These robots can be used in production and medicine. Take the chess player robot, for example, which can control chemical reactions and physical processes in a lab, thanks to its ability to think logically and analyse situations. The anthropomorphic robot, powered by Servo engines, can move around, walk around obstacles, and even play football. It can be deployed in hard-to-reach or risky environments, like a chemical facility or a disaster-struck region.  The artificial arm can partially replace the functions of its human counterpart. Guided by the neural system, its ‘fingers’ can hold and move objects just like their human analogues do. “So far, we’ve got two 3D printers, which are used by over a dozen of the university’s students and staff,” Jonibek said. “You can call them enthusiasts fascinated by innovative developments. “3D printers are now used for modelling. As far as I know, other universities use them too. But in many countries their application is getting wider and wider. “At the moment, we are focusing on medicine, more precisely on the production of modern artificial limbs. When the time comes, we can take on new areas of research.” There are a few universities that have 3D printers, and their use is entrusted to only a handful of enthusiasts. But some specialists suggest recruiting 3D modelling technicians right now, as they will soon be in high demand in Uzbekistan, which has taken aim at more and better technologies across all industries.

 From http://news.uzreport.uz/ 05/12/2017

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AUSTRALIA: CHOICE Wants Govt to Allow Online Credit Card Cancellation

 

The consumer group CHOICE has called on the federal government to allow consumers who have credit cards from the big four banks to cancel them online without having to call or write to the banks.The group's move came after the banks recently reviewed their credit card cancellation policies, but still insisted that consumers call or write in to effect a cancellation.CHOICE's head of campaigns and policy Erin Turner said it defied belief that in an age when online banking was the norm, the ANZ, Commonwealth, Westpac and NAB did not permit online cancellation of cards."Not only do they not let you cancel your card online, ANZ also requires you to cut the card diagonally and post it back to them. In our view, this is clearly a ‘go slow’ by the banks to allow them to extract more fees and sell you more poor value products," Turner said.“The banks have had long enough to address this issue. It’s time the federal government steps in and introduces legislation requiring these financial institutions to offer online cancellation options to customers.”

 

The banks face a parliamentary inquiry on Friday and CHOICE claimed ANZ and Westpac had made attempts to deflect criticism about card policies by saying that interest rates on some low-rate cards would be reduced.“Although some of the banks might point to the changes they’ve made to just two credit card products in recent weeks, it’s little more than a tokenistic gesture when you consider the systems they’ve built to trap people into high-cost debt for as long as possible,” Turner said."We first raised our concerns about the banks' credit card cancellation policies in 2015, yet despite this and the federal government support for change last year, the situation remains exactly the same."It seems clear that the big banks’ ‘go slow’ on card cancellations is about protecting revenue from interest and fees, with data showing they slug consumers with an average annual fee of $146 compared to just $58 through a mutual- or customer-owned banks.“Unfortunately, getting stuck paying excessive credit card interest is only one of the traps consumers face, with many of us paying excessive annual fees when we fail to cancel a card.”

From https://www.itwire.com 03/02/2017

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Aussies Have Little Faith in Govts' Use of Tech: Study

 

Few Australians have faith that governments at any level can use technology competently to deliver services to the people, a study claims. The Australian Information Industry Association said on Tuesday that a national study had found that Australians had almost universal (99%) interest in seeing governments use the latest technology for service delivery. But they rated the governments lowest when it came to the ability to do so, compared to other industries. The study was conducted online by Galaxy Research between 14 and 18 February using a nationally representative sample of 1004 Australians aged 18 or older. Data was weighted by age, gender and region to reflect the latest ABS population estimates. Only 16% agreed that the federal government was using the latest tech well to deliver services. The percentages for state (14%) and local governments (12%) were lower.

 

Similar results were obtained when the study participants were asked whether governments had the ability to use technology well to deliver services. Only 19% agreed the federal government was up to the mark, while state (15%) was lower down the scale. By comparison, companies rated much better: banks and financial institutions (64%); online shopping sites (61%); travel information and booking sites (48%); telecommunications providers (39%); entertainment sites (39%); gas and electricity utilities (28%); and health services (25%). Commenting on the results, AIIA chief executive Rob Fitzpatrick said: "Australian consumers have always been credited as early adopters of new technology, which is consistent with our collective desire to see government using the latest technology. "Many expect to have the same experience engaging with government bodies as they would with their bank or an online shopping site. As technology advances, customer expectations keep changing, and it's important that government keep pace.

 

"However, it's not just about service. The economic benefits from having a digital economy are well known, and there is clear opportunity for government to take the lead and speed up Australia's digital transformation." About three-quarters of the study participants said the main benefit from government using the latest technology was to improve the quality and accuracy of services. "What this result says to me is that even though there have been some misfires recently when it comes to execution, such as the census outages and the Centrelink errors, Australians want the government to progress and improve its use of technology rather than regress back to the 'old' way of doing things,” Fitzpatrick said. Sixty-four per cent of the participants said a combination of technology and customer-facing personnel would deliver the best outcome when it came to government services. But the percentages differed, based on respondents' ages. Nineteen per cent of Gen Y and 13% of Gen X favoured full automation, while only 6% of baby boomers and 4% of traditionalists (those aged above 65) agreed. On the other hand, 26% percent of traditionalists wanted automation removed in toto and services provided in customer-facing service centres.

 

The full results of the study will be discussed at the AIIA's 2017 Navigating Digital Government Summit to be held in Canberra on 5 April. The conference speakers include: Professor Genevieve Bell, College of Engineering and Computer Science at the Australian National University (ANU); The new chief executive officer of the Digital Transformation Agency (who has not yet been announced); Ed Husic, Shadow Minister for the Digital Economy; Gary Sterrenberg, chief information officer, Department of Human Services; Peter Alexander, first assistant secretary projects, procurement and assurance, Digital Transformation Agency; Louise Glanville, deputy chief executive for governance and stakeholder relations, National Disability Insurance Agency; Dan Bognar, senior vice-president, APAC solutions engineering, cloud sales, industries and innovation, Salesforce; and, Adi Kavaler, global vice president, products & strategy application delivery management, Hewlett Packard Enterprise. Angus Taylor, Assistant Minister for Cities and Digital Transformation, will deliver the closing keynote.

From https://www.itwire.com 03/14/2017

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Australian Government to Spend AU$4m on Children's STEM 'Spaces'

 

The federal government will be handing out AU$4 million worth of grants for the creation of entrepreneurial workspaces for children across the country.The Australian government has announced that it will be investing AU$4 million over four years to fund the setup of dedicated workspaces for children across the country to learn science, technology, engineering, and mathematics (STEM) skills.The Maker Project will issue grants to eligible Australian schools and community organisations to help set up dedicated "maker spaces" that offer students hands-on experience in practical aspects of design, technology, innovation, and entrepreneurship, as well as STEM engagement activities.It is expected that the initiative will offer grants of between AU$2,000 and AU$5,000 to cover the costs of tools, equipment, software, and consumables needed to establish spaces that the government said will be required to encourage experimentation and "tinkering" in a supervised and accessible environment.

 

Additionally, the initiative is expected to support community organisations with grants of between AU$5,000 and AU$20,000 to expand existing STEM engagement activities and link young people with local experts, inventors, entrepreneurs, and industries.The Maker Projects initiative is part of the four-year, AU$29.8 million Inspiring Australia science engagement program, which falls under the federal government's AU$1.1 billion National Innovation and Science Agenda, announced in December 2015.At the time, the government pledged AU$48 million to improve the STEM literacy of students in Australia, along with a AU$51 million commitment to assist Australian teachers and students to embrace the digital age.The government began its search for new ways of enhancing digital literacy in children in September, opening its AU$4 million Digital Literacy School Grants program to schools Australia-wide with the funds to be used for delivering digital literacy programs to students in "engaging and innovative" ways.

 

"Schools need to think creatively about how they teach digital literacy to ensure that students don't fall behind or find it difficult to engage," Minister for Education and Training Simon Birmingham said at the time. "We need all children to be digitally literate to ensure they are ready for a future full of technology."The AU$4 million 2016 Digital Literacy School Grants will be funded by the AU$51 million teacher commitment kitty, with other initiatives under the banner including the formation of IT summer schools for students in years 9 and 10; an annual "cracking the code" competition for those in year 4 through 12; and online computing challenges for year 5 and year 7 students."Sparking an interest in these subjects at an early age is the best way to ensure we increase the number of students taking up science, technology, engineering, and mathematics subjects to set them up for success after they leave school," Birmingham added.

 

As previously highlighted by the Committee for Economic Development of Australia, the world is facing a global skills shortage. Infosys has also reported that young Australians were ill-prepared for the digital economy that stands before them.Infosys found that young Australians were the least confident of their technical abilities and job prospects, and while they are highly aware of the need to learn new skills, Australians are also the least interested in improving their STEM knowledge.Less than a fifth wanted to develop data skills, build mobile apps, or learn how to code; even fewer -- just 3.41 percent -- had a desire to work for a startup over a large company.According to Rob Hillard, managing partner at Deloitte Consulting, the issue Australia is facing when it comes to preparing for the "workforce of the future" is the ambiguity around what those jobs will actually be. "The problem is we're dealing with tremendous ambiguity, and ambiguity creates uncertainty in the minds of students and is absolutely a turn-off to people going through STEM pathways and finding these jobs of the future," he said previously. "And that creates a huge amount of fear for students today."He did say, however, that Australia's workforce does not need any more job-ready graduates, but rather those who are "future ready"."Graduates who are capable of learning, because the jobs those graduates will be doing, even just a couple of years into their careers, have not been invented yet," Hillard said.

From http://www.zdnet.com 03/16/2017

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ACS Victoria Says Govt Money Will Drive State’s Tech Sector, Boost ICT Jobs

 

The Australian Computer Society in Victoria sees the state government’s investment in the Connecting Regional Communities Programme (CRCP) as a way of building the technology capability and ICT jobs in the state.The ACS has welcomed the investment announced in the state budget this week, with the programme created to deliver improvements to digital infrastructure designed to drive innovation and increase competitiveness in regional Victoria.ACS Victoria chair Maria Markman said, “We see the investment in regional and rural Victoria as a necessary means of building the technology capability and ICT jobs in the state.“Extending Victoria’s free Wi-Fi programme, which we now see in Ballarat and Bendigo, will enable our ICT members in small businesses across regional Victoria, to grow and continue on the innovation path.“We agree with minister (Phillip) Dalidakis’ comments that this investment will ensure that ‘regional Victoria isn’t left behind in the digital economy'.”

 

Markman says that by 2020, Australia will need an additional 68,000 ICT professionals to support Australia’s growing digital economy.“Therefore it is important that our state government takes the lead and works with industry partners like the ACS to encourage some of the one million students going through the education system in Victoria to pursue a career as an ICT professional in our state.“As the professional association for the ICT sector, ACS Victoria Branch encourages the Victoria Government to invest in local technology talent to foster innovation and create value for our state. We have made it our mission to work with governments, businesses and the broader community to stimulate real growth in Victoria through building relevant technology capacity and capability. “Over the last two years we have seen global IT companies and start-ups set up their operations in Victoria, which has led to new jobs and opportunities for growth. In a rapidly digitised world we are always encouraged to see investments in technology that showcase Victoria as a technology hub.“To this end, the $84.3 million for information technology upgrades across our schools, $12 million for projects to support the adaption of internet enabled on-farm technologies, and the commitment to cyber security and network connectivity for the Victorian Health Service networks are much needed and greatly beneficial to Victoria.”

From https://www.itwire.com 05/05/2017

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Australia Considering Laptop Ban on Middle East and African Flights

 

Australian Prime Minister Malcolm Turnbull has said the federal government is looking 'very closely' at banning laptops in the cabins of flights arriving from several Middle Eastern and African countries. Australia could be implementing a ban on passengers carrying laptops in the cabins of aircraft arriving from certain Middle Eastern and African countries, Prime Minister Malcolm Turnbull has said, in response to terrorism threats that could potentially involve bombs hidden in large electronic devices. This is much like the rationale given to similar bans instituted by the United Kingdom and the United States earlier this year for passengers arriving on flights from several EMEA countries. "The government is aware of the changes that have been made and, you know, we are looking at it very closely," Turnbull said in Adelaide on Tuesday.

 

Turnbull added that the government is presently considering advice and information that it is "receiving internationally", as well as "working very closely with our partners" on the proposal.Australia's consideration of following suit with the US follows reports by the Guardian last month that the US may extend its aircraft cabin laptop ban to passengers travelling from the UK and Europe. Governments in the US and the UK had initially introduced the electronics ban in March, affecting passengers arriving from majority-Muslim nations including Egypt, Jordan, Kuwait, Morocco, Qatar, Saudi Arabia, Turkey, and the United Arab Emirates. Under the regulations, those on flights departing certain airports are required to pack electronic devices with dimensions larger than 16x9.3x1.5cm into checked luggage rather than carrying them on-board, excepting medical equipment.

 

The regulations followed reports that alleged terrorism groups were looking to hide explosives inside of large electronic devices, although neither government gave clear details to the public at the time of the announcement. The US government later said it had "evaluated intelligence" pointing towards terrorists "aggressively pursuing" methods for carrying out foreign attacks, with the UK government adding that the measures were "necessary, effective, and proportionate". nited States President Donald Trump's administration had previously attempted to ban all flights from Iran, Iraq, Syria, Sudan, Somalia, Yemen, and Libya into the US, which faced widespread criticism and opposition before being shut down by the courts.

From http://www.zdnet.com 05/16/2017

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Australia Post to Create Federal Government Identity Concept

 

Australia Post has announced a partnership with the Digital Transformation Agency to create a proof-of-concept identity platform. The same mob that wants to use blockchain for voting and decided to cut back on mail deliveries across Australia now wants to create the federal government's digital identity platform. Australia Post has said it would team up with the Digital Transformation Agency to create a proof of concept that integrates its digital ID system with the Commonwealth's Digital Identity Framework. "Our research shows these processes cost the Australian economy up to AU$11 billion a year in proving identity alone, and can be unlocked by making it easy, safe and secure to prove that you are who you say you are when interacting online," said Australia Post managing director and group CEO Ahmed Fahour, who resigned from his position in February and is set to leave the role in July.

 

"We envisage an identity solution, like Digital iD, could unlock significant benefits for everyday Australians doing business with government." In August last year, Australia Post detailed an idea to move into the business of running elections, and using the blockchain as a central pillar of its plan. "The emergence of cryptocurrencies on the technology known as blockchain have highlighted opportunities to repurpose that technology to capture various digital transactions in immutable, distributed, and secure ways," Australia Post state director Victorian Government and Tasmania Tim Adamson said at the time. "In many ways, voting is an ideal use case for blockchain technology application beyond cryptocurrency." "With demand for digitisation high and technology shifts opening up new approaches, we believe that now is the time to solve the digital voting challenge."

From http://www.zdnet.com 05/19/2017

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NEW ZEALAND: No Smoke and Mirrors - Govt Open to E-Cigarette Subsidies

 

The Government isn't ruling out funding e-cigarettes to get people off nicotine. The Māori Party last week said vaping - the smoking of e-cigarettes - should be subsidised because "it doesn't cause cancer and other smoking-related illness". E-cigarettes still contain nicotine, butbecause there's no combustion, users don't inhale many of the harmful chemicals associated with traditional cigarettes. "I wouldn't rule it out straight away," Prime Minister Bill English told The AM Show on Monday. "We're down to a hard core of smokers now - there's been a lot of taxpayer money spent on reducing that number, but also a lot of revenue coming in."We need a bit of lateral thinking around how to deal with this small hard core of smokers, because it's still pretty bad for their health. We'd consider it."While e-cigarettes still exist in a legal limbo, Māori Party co-leader Marama Fox wants conventional cigarettes heavily restricted, including a ban on all but low-tar varieties and a licence, similar to that needed to sell alcohol.Because vaping is still relatively new, the long-term health effects remain unclear. At present, e-cigarette nicotine can only be imported for personal use, and not sold - whether as an aid to quit smoking traditional cigarettes, or for conventional use. That's expected to change soon, with the Government taking public submissions on a proposal to legalise the sale and use of e-cigarettes last year.

From http://www.newshub.co.nz 03/06/2017

 

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World Day Against Cyber-Censorship

 

The Internet has been key to providing a voice for those who have been ignored by the traditional media streams. While those groups have been able to enjoy free expression and an exchange of ideas. Yet around the world, governments are trying to limit individuals access to the web.As part of the World Day Against Cyber-Censorship, the reminders are focused on how the web remains a battleground for free speech, as well as a way to rally users in fighting repression of online speech. Reporters Without Borders created this day to also celebrate the work of brave individuals who are promoting free speech and expression on the Internet.While there are a variety of reasons offered for censorship, in Iran, the web has become a way to track potential opposition and those who are arguing for change. Bloggers have been imprisoned, websites are blocked and access to the global internet is limited to non-existent. The argument has been to block obscene content, since the Iranian government promotes Sharia law, which includes more intense controls over content.

 

But this work has also had a cooling effect on free speech, as social media sites are blocked or heavily monitored and individuals are arrested based on questionable charges of insulting government officials. State-mandated blocking and filtering programs have become a standard part of the web in Iran.Iran’s nationwide Halal Internet is meant to cut off a majority of citizens from the global web and they are attempting to block all foreign sites. As part of this day, Reporters Without Borders updates its Enemies of the Internet and Countries Under Surveillance lists. Countries on the Enemies of the Internet list include “all of these countries mark themselves out not just for their capacity to censor news and information online, but also for their almost systematic repression of Internet users.” Iran has been on that list since 2006.There has also been an increase in the number of countries that have used the Internet for surveillance, in addition to censorship. Iran has also employed programs to track the usage of their citizens. Censorship and monitoring programs are being sold to multiple dictatorships, including Syria and Iran, according to Electronic Frontier Foundation. Yet, these capabilities would not be possible without the help of American and EU companies that sell the state-of-the-art programs being used to spy on their citizens.

From https://themediaexpress.com/ 03/12/2017

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Digital Rights Report Hits Apple for Its Secrecy

 

A new report scoring tech companies’s support for digital rights comes to some surprising conclusions. It ranks Google (GOOG, GOOGL) above Apple (AAPL), puts AT&T (T) atop telecommunications firms and even says some modestly nice things about firms in China and Russia.But before you rush to the comments to denounce the 2017 Ranking Digital Rights Corporate Accountability Index, realize this report grades transparency, not just conduct — and that it’s not too complimentary about the effort any of the 22 firms surveyed put into defending your freedom of speech and privacy.“We have two companies that got a D and everybody else got an F,” said Ranking Digital Rights director Rebecca MacKinnon at a Thursday-morning event in Washington introducing the Washington-based non-profit’s report.

 

Microsoft, Google and everybody else

Those two corporations are Google and Microsoft (MSFT), which earned passing averages — 65 and 62 out of 100, respectively — across the report’s three categories: governance, freedom of expression and privacy.The first judges a company’s institutional commitment to protecting human rights, as seen in things like having senior-level oversight, assessing the risks to them posed by products and providing customers with responsive complaint mechanisms.The second rates such free-speech defenses as clear terms of service, a documented process for dealing with requests to remove customers’ content, transparency about content removal and policies that don’t require you to use your real name.The third covers customers’ control of their data, transparency about both corporate usage of that data and outside demands for it, responses to security vulnerabilities and data breaches and encryption of your data to protect it from snooping.Both Google and Microsoft ingest massive amounts of customer information, but both also document what they collect, how they use it, under what conditions a government can get it and how often that happens.After those two, Yahoo (YHOO), Yahoo Finance’s parent company, and Facebook (FB) earned scores of 58 and 53, respectively. Everybody else fell below 50. AT&T and Twitter (TWTR) each got a 48, while Apple got a score of 35. Samsung earned a dismal 26.

 

Opacity will hold a company back

Apple, a company that takes great pride in comparing its treatment of its customers’ data with Google’s, did badly because of one word: opacity.Ranking Digital Rights (funded by the MacArthur, Ford, Open Society and Mozilla foundations, plus the State Department’s Bureau of Democracy, Human Rights, and Labor) criticized Apple’s failure to document its policies about freedom of expression. When you look at the company’s often-inscrutable control of the iOS App Store and its history of rejecting apps because of their content, that’s a fair critique.As MacKinnon observed Thursday, “There’s no transparency about how it polices its App Store.”The report also found fault with the Cupertino, Calif.-based company’s lack of disclosure about its data-usage and security policies and procedures — even while noting the “consensus in the technical community that its products are among the most secure on the market.”Added MacKinnon, “It’s not clear why they don’t disclose more.”Samsung got punished for being even less open about its policies, including a failure to post a “transparency report,” which serves as a regular account of government demands for user data that has become common at most large U.S. tech firms.

 

USA! USA!

The most striking part of this report may be how badly tech and telecom companies outside of the U.S. performed.The Korean mobile-internet firm Kakao earned a 50 for its clear data-use policies, the British telecom firm Vodafone got a 48 largely on the strength of its governance score—and nobody else did better than 33.That includes such European firms as France’s Orange (32) and Spain’s Telefónica (33) that operate under much stricter privacy laws than their U.S. counterparts. Once again, a lack of transparency held them back.“Even if they’re complying with European data protection regulations, they’re not telling their users very much,” MacKinnon said.The report covers internet companies operating in China (Baidu and Tencent, 13 and 22) and Russia (Yandex and Mail.ru, 28 and 22), but the worst scores fell to two state-owned telecom firms in the Middle East. The United Arab Emirates’ Etisalat, got an 8 and Qatar’s Ooredoo notched a 5 for disclosing next to nothing about their policies protecting customers’ rights.

From https://www.yahoo.com/ 03/25/2017

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T-Mobile Is Making It Harder for Scammers to Call You

 

T-Mobile (TMUS) wants to make it a little bit harder for scammers to call your cellphone. The carrier on Friday announced that it’s rolling out a new network upgrade that allows it to automatically detect when a scammer tries to call someone and instantly shuts the criminal down.According to T-Mobile’s vice president of engineering, Grant Castle, the feature will hit the carrier’s network and work across all phones regardless of its operating system or the plan you have. The idea is to cut down on the number of customers hit by scams, as well as clear scammers from the company’s network.“This isn’t a device solution. It’s not an app. It’s not something you have to load,” Castle said. “This is built into our network. It will provide protection to 100% of our customers.”By default, the technology will automatically identify a scam call and display “Scam likely” in your phone’s caller ID field. If you want to, and I don’t know why you wouldn’t, you can send a message back to T-Mobile to automatically block that caller forever. That block will then work on T-Mobile’s cellular network, Wi-Fi calling and on roaming calls.

 

How does it all work? According to Castle, T-Mobile has partnered with a third-party service that catalogues scam numbers around the world. When a call goes out to a T-Mobile caller, the network will route the call through the scammer database. If the number matches that of a known scammer, T-Mobile will kill the call.T-Mobile admits that technology like this has existed for some time, but noted that it is the first carrier to offer it across its entire network.In a recent report, the Federal Communications Commission noted that it receives 200,000 such complaints about scam and robocalls each year. Still, that dwarfs the 2.4 billion robocalls the FCC says consumers get each month.There’s no doubt T-Mobile’s efforts will help consumers in the near term, but criminals are a deceptively crafty bunch. Which means this is far from the end of scammers. Still, we’ll take all the help we can.

From https://www.yahoo.com/ 03/25/2017

 

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Internet Privacy Around the World

 

Recently, U.S. Congress blocked a set of new rules proposed by the FCC that would further restrict how Internet Service Providers (ISP’s) could share web traffic information. This has sparked public outrage amongst Americans who are afraid that their internet traffic will become publicly available for purchase. AT&T, Comcast, and Verizon have responded to public outcry stating that their customers have nothing to worry about. The issue of internet traffic and data being sold to third parties is not new to the rest of the world, but global concerns usually focus on government surveillance and censorship. Government infringement on internet privacy is not only reserved for regimes; it is common practice in most of the world on the basis of preventing and solving crime.  No matter which world government conducts these types of activities there is always the possibility of abuse. Countries who have a track record for censorship, like North Korea, have close to no privacy on the internet. Those who do have access are limited to the 28 websites that North Korea hosts within the country.

 

China, a country of 1.3 billion people with 731 million internet users, takes such an active role in censorship that critics have named it “The Great Firewall of China.” Critics of the Chinese government are the main targets of censorship, often preventing news of protests from reaching the outside world. Recently Russia has passed new legislation that requires logging and tracking on all web traffic and data that passes through Russian territories or is created by Russian citizens. These laws passed in the name of security have can be harmful to businesses, forcing companies to purchase and maintain additional IT infrastructure in order to comply.  Companies like Private Internet Access, a Virtual Private Network (VPN) service provider, responded to the change in policy by pulling all of their business from Russia. Nordic countries such as Sweden and Switzerland are highly regarded as safe havens for internet privacy. This makes them a business hotspot for companies and individuals who are looking to keep their data secure. This not only is beneficial for the security minded but also those who wish to hide their illegal activity.

 

In a recent report The Office of the United States Trade Representative named Switzerland an internet privacy haven. This is due to difficulties in tracking those who break U.S. copyright laws since Swiss courts consider information such as IP addresses personal information and therefore prohibited from being tracked. Those who want to keep their internet traffic private, have some tried and tested options for keeping their data secure. The first practice is that you should never send any personal information to a website that is not secure, or transmitted via HTTP instead of HTTPS. Most internet browsers will show a locked padlock next to the website address to let you know that the connection is secure. If you are trying to hide the websites that you are visiting, using a VPN service can obfuscate your web traffic even from your internet service provider. VPN’s work by encrypting your web traffic and sending it out of servers at another physical location. Several providers offer free VPN services but be wary that you get what you pay for and those providers may be selling your web traffic.

From http://www.diplomaticourier.com/ 04/12/2017

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Online Trust Alliance Merges with Internet Society

 

The Online Trust Alliance, which has for a dozen years brought together business leaders from cybersecurity and technology companies to develop technical standards and public audits designed to maximize consumer security and trust online, is merging with the much larger and older Internet Society, the organizations announced Wednesday.“We are always looking to see what we can do to amplify our efforts,” OTA President and Executive Director Craig Spiezle told CyberScoop, saying that merger discussions had begun after a chance meeting with Internet Society Chief Internet Technology Officer Olaf Kolkman in Austin last October.Neither organization was really looking for partnership at that time, he said, “One thing led to another.”The Internet Society was founded in 1992, by two men widely regarded as the fathers of the internet — Vint Cerf and Bob Kahn. It is one of the oldest parts of the so-called internet governance ecosystem — the hodgepodge of nonprofits, professional associations and technical working groups that actually runs the web.

 

The society is the home of the Internet Engineering Task Force — the body that sets some of the most important technical standards for the ‘net. It also houses the Public Interest Registry (PIR) which manages name allocation in the .org domain, among others.“Their constituents are the guys who run the nuts and bolts of internet infrastructure,” said Spiezle, “We are involved with the companies who are touching consumers — it’s very complimentary.”“The Internet Society and OTA share the belief that trust is the key issue in defining the future value of the Internet,” said Internet Society President and CEO Kathryn Brown. “Now is the right time for these two organizations to come together to help build user trust in the Internet. At a time when cyberattacks and identity theft are on the rise, this partnership will help improve security and data privacy for users,” she added.Spiezle said the merged organization would continue to produce OTA’s annual online security audit and honor roll, and its yearly email authentication and integrity reports. “They recognize the value of our brand and the products we deliver.”

 

“They really like our approach,” he added, although he demurred at a description of the published audits as a “naming and shaming” exercise.“We consider it an effective tool to demonstrate the business value of cybersecurity best practices,” he said.Speizle said he would stay on as a part-time strategic adviser for a year, adding that the other OTA staff were moving over to become Internet Society employees. “They are hiring two of our existing staff and investing new resources. They plan to recruit two more,” he said.He said the new set up would allow OTA to take advantage of the organizational infrastructure that the Internet Society had, “leaving [OTA] staff able to refocus on core efforts rather than on the operational overhead.”For example, he said, the society had “a member relations team, they have full time press and social media personnel. … Today, I have to be CFO, CTO, COO, [in addition to my duties as CEO] … This is will be more efficient.”He added that there might need to be changes to the way both organizations work. “There will need to be a little cultural shift. We are a smaller organization, more nimble. Their decision-making process is a little more deliberate.”At the end of the day, he said “Everyone is very supportive, everyone wants to make this work.”“We have shared core values,” Spiezle concluded.

From http://www.i-policy.org/ 04/12/2017

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EUROPE: State IT Officials Talk 'WannaCry' Ransomware Attack That Disrupted Critical Services Worldwide

 

Dozens of countries are still reeling from the after-effects of a May 12 ransomware attack targeting public and private institutions.From hospitals to transportation networks, no target has been off limits to ransomware attacks in recent history. Now, organizations in more than 70 countries are trying to recover from a May 12 ransomware incident being dubbed the “WannaCry” attack. In the UK, the ransomware targeted at least 16 hospitals, reportedly closing wards and diverting ambulances. But media reports also highlight activity in the U.S., China, Russia, Italy, Spain and Taiwan.While the original source of the WannaCry attack, so called because of the “.WCRY” extension on file names, remain unclear, its origin appears to be linked to an exploit dump in mid-April in which Shadowbrokers released exploits used by the National Security Agency (NSA).Though patches were issued to defend against the vulnerability ahead of its publication, it appears that many organizations that haven't installed the patch were affected.

 

According to widespread media reports, whoever was behind the multinational attack demanded $300 in bitcoin cryptocurrency, a price that would double if not paid within a three-day time period.Mike Geraghty, chief information security officer (CISO) of New Jersey and director of the state's Cybersecurity and Communications Integration Center (NJCCIC), said officials are still sorting through the details and reports surrounding the attack, and have yet to identify any exposures within their jurisdiction.Ransomware attacks have become an increasingly popular crime based on the relative ease of deployment, which often occurs through email phishing attempts. Once infected, an organization isn’t left with many options, said Geraghty.“If you’re infected, you’ve really got two choices. You eat the data and say, ‘We’re not going to pay the ransom,’ or you do pay the ransom,” he explained. “We advise not paying the ransom because as more and more people do pay it, obviously, it emboldens the attackers that are doing this and it will continue to grow, and grow, and grow, and grow.”

 

The NJCCIC has so far identified around 162 common ransomware variants, roughly half of which have a known decryption tool or solution available.The best defense comes down to a combination of layered security and end-user awareness. Though he ventured the guess that many of the affected organizations were behind firewalls, he said they likely allowed connections into Server Message Block protocol ports rather than blocking them. “Only services that are necessary should be allowed at the firewall," Geraghty said. "From there, you have to be filtering the data coming into the network, you have end-point protection, which is any malware stuff, you’ve got your Web gateway and mail filtering to block malware within email or coming through websites and such.”

 

Missouri CISO Michael Roling agrees that addressing the threat of ransomware boils down to three key areas: consistent system backups, vigilant patch management and solid end-user awareness.“As we’ve seen with the attacks today, the dust is still settling, but the bad guys are using known vulnerabilities to distribute their ransomware. These vulnerabilities were patched back in March …, so having good cyberhygiene and being able to properly manage your workstations and servers is vital.”Though he was reluctant to comment on where a state like his would see the most risk from such a widespread attack, he would say the threat posed by ransomware became clearest to cybersecurity professionals in 2016 when attackers essentially shut down Hollywood Presbyterian Hospital.“Up until that point, ransomware, everyone knew that it would encrypt your data and if you had backups, perfect; if you didn’t, you’re left with a tough choice," he said. "But when that occurred, I think we all realized the significance of what could happen to public safety and human lives."

 

To better position the state of Missouri against the larger threat, Roling said agencies need to have solid data classification practices in place to ensure successful backups.“Backups require agencies and other government entities to understand what needs to be backed up," he said. "The tried and true method of doing data classification is absolutely vital in ensuring protections against a ransomware attack.”What’s more, he advocates for table-topping hypothetical incidents to find the gaps in communication and process and better prepare teams to respond real-world incidents. This preparation requires a host of federal, state and local intelligence sources, but also industry and native Internet sources. “Traditionally they know what to do, but what tabletop exercises do very well is point out communication gaps and ways of streamlining those processes in the future," Roling said. "I think that is critical.”

From http://www.govtech.com/ 05/12/2017

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Global Cyber Attack Affects 200,000 Victims: Europol Chief

 

Friday's global cyber-attack has affected more than 200,000 victims in 150 countries and regions, Europol chief Rob Wainwright said Sunday."Many of those victims will be businesses, including large corporations. The global reach is unprecedented," he said in an interview with Britain's ITV.Wainwright said he was concerned that the numbers of those affected would continue to rise when people returned to work on Monday morning."We're in the face of an escalating threat, the numbers are going up," he said, adding that the current attack was unprecedented.Wainwright told ITV that the world faced an escalating threat, and there was concern about the level of potential attacks on Monday morning.Wainwright warned the healthcare sector "in many countries" was particularly vulnerable, but that all organizations should ensure they prioritise cyber security and update their systems.

 

The virus took control of users' files, demanding payments. Russia and Britain were among the worst hit countries. Britain's official emergency committee, known as Cobra, met in London Saturday afternoon to discuss the cyber attack that has caused widespread disruption to the country's National Health Service (NHS).Around 45 NHS organisations in England and Scotland, including hospitals, family doctor surgeries, and health services, were hit in the cyber attack which prevented doctors, nurses and staff from accessing vital patient information.However, Wainwright said Europol was working on the basis that the cyber attack was carried out by criminals rather than terrorists, but noted that "remarkably few" payments had been made so far."Most people are not paying this, so there ain't a lot of money being made with this by criminal organisations so far," he said.

From http://chinaplus.cri.cn/ 05/14/2017

 

 

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Dutch Parliament Hit by Ransomware Attack

 

The ICT network of the lower house of the Dutch parliament was hit by a ransomware attack on 26 March. MP KeesVerhoeven, who specialises in digital issues, made the news public. According to a report from Tweakers, the attack encrypted files on the network and disabled access to Citrix software. In response, the IT management blocked emails containing a malicious attachment. Back-ups were used to replace the corrupted files.

From https://www.telecompaper.com/ 03/29/2017

 

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NORTH AMERICA: Canada - Unstructured Data Was a Big Target for Attacks Last Year - Report

 

CISOs often focus on protecting structured data such as credit cards, passwords and personal health information. But a new report from IBM reminds infosec pros that unstructured data — ranging from the contents of email, source code and intellectual property — is just as high on the target list of attackers.In fact, the report notes, the 5GB of data stolen from an Ontario casino ranks among the top global leaks of unstructured data last year. The breach at Casino Rama Resort allegedly included the facility’s IT information, financial reports regarding the hotel and casino, security incident reports, patron credit inquiries, collection and debt information and more.That observation and others come from IBM’s 2017 Threat Intelligence Index (registration required), which looks back at 2016 makes some interesting conclusions.Most readers, of course, will remember the hack of email from the U.S. Democratic Party as a prime example of a theft of unstructured data, incidents that are still in the headlines south of the border.

 

But the report also notes the April 2016 leak of 11.5 million documents from a Panamanian law firm which exposed offshore accounting of thousands of prominent people from around the world. Reporters from around the world have dipped into “Panama Papers,” as they were dubbed, which showed insider financials of several current and former heads of state, their friends and family, as well as businesspeople and celebrities.To no-0ne’s surprise, 2016 was another record year for breaches, with over 4 billion gone out the door. That’s more than double the number of the two previous years combined, says IBM. However, it includes 1.5 billion records from breaches at Yahoo that were done in years previous years but only divulged in 2016. Four men, including one with dual Canadian citizenship, were charged earlier this month with one of those attacks.Last year saw another dubious record:  The highest number of publicly disclosed software vulnerabilities (10,197), which doesn’t speak well for the industry’s skill at secure development — and those were only the publicly disclosed ones. Web application vulnerability disclosures made up 22 per cent of the total, a large majority of which were cross-site scripting and SQLi vulnerabilities.

 

“One positive development during 2016 is that many companies now are using more secure hashing functions such as bycrypt to store passwords,” the report says. “The result is that even after a breach, such as the theft of 43 million Weebly19 accounts and 87 million Daily Motion20 accounts in October, it may be more difficult to crack the passwords, devaluing the data and the scope of the attack.“Still, given the frequently reported top 10 password lists that have been circulating for several years, it might be useful for web services to reject some of the most common passwords and require users to set something more secure.”Spam has always been a pain for infosec pros, but in the last years the amount of it with malicious payloads has significantly increased, the report notes — and 85 per cent of it was ransomware. On the other hand the report notes that some criminals, including those behind the Dridex banking Trojan, are using less spam and more spear phishing to trap victims.  A number of cyber gangs are increasingly targeting businesses rather than consumers, the report says.

 

Finally, the report makes — another — plea to organizations to practice security fundamentals. “To complement a solid information security foundation,” it adds, “organizations can continue to engage in collaboration to learn best practices and share findings and insights with colleagues. The faster they react to cybercrime findings and share their experiences across the security community, the less time each malware variant can live and or see successful fraud attacks.”The report uses both anonymized data from IBM monitored security clients and data derived from non-customer assets such as spam sensors and honeynets.

From http://www.itworldcanada.com/ 03/31/2017

 

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Ottawa “Behind Other Governments” in Fighting Cyber Attacks, Says FireEye Exec

 

Canada has had a national strategy to protect critical infrastructure for years and is toughening federal cyber defences, but the president of a major U.S. incident response company says Ottawa isn’t working closely enough the private sector nor doing enough to educate citizens on security awareness.“Your government is further behind other governments around the world,” FireEye president Travis Reese said in an interview Tuesday from Toronto, where he was visiting customers. “It seems to me that you need to be doing a better job in terms of bringing in cyber security education and awareness to make sure we’re involving the workforce.“I think the government’s got to make some additional investments and think about creating the right level of cyber visibility, victim notification programs, how to get the public-private interaction working well.”He praised the passing of a law compelling organizations that come under federal jurisdiction to report serious data breaches to victims – although Ottawa is still drafting regulations and the law hasn’t come into effect year – as an example that Canada is “just starting to get serious.”

 

But, he noted other countries, including the U.S., have created “very robust national law enforcement capabilities where the government has very sophisticated monitoring across the Internet, and they’re the ones that are detecting a significant amount of the nation-state breaches and have created formal programs to let commercial companies know they’ve been breached.“Every day the FBI is doing notifications across almost every vertical that organizations have been broken into by the Chinese, the Russians or other places, and provide evidence to those commercial companies. There’s much more formal public-private communications … There’s an evolution I think [Canada] needs to go through where the government needs to get good visibility on to Internet activity from threat actors, and then create a public/private sharing mechanism in a way that makes sure they’re getting the private community to disclose the problems that are occurring so people can’t put their head in the sand” about cyber attacks. “And that’s important because if you want to catch bad guys you have to get government involved. Attribution is the responsibility of government, not commercial organizations.”And while the federal government is a partner in the fledgling Canadian Cyber Threat Exchange, a commercial intelligence sharing platform, Reese said he’s “not convinced the Canadian government does a whole lot of sharing” with the private sector.  “So I think [Canada] has some work to do.” Asked for comment, Public Safety Minister Ralph Goodale’s office noted the government is in the middle of updating the national security strategy. “The outcomes of this review will inform policy and program decisions to help make Canada more resilient and secure, improve public education about cybersecurity, and enhance cybersecurity for all Canadians,” the statement said.

 

There was no indication on when the new strategy will be released.

But Reese also had some critical words for the private sector, saying at a dinner Monday night for financial sector CISOs few were able to say they know who to call in local police departments if they suffer a cyber incident. He also said Canadian companies have to do a better job in expanding the number of infosec workers through intership programs.Reese also said that while there have been few reports of major cyber security incidents here, Canadians shouldn’t be complacent. FireEye will shortly issue a report on a North American-based ransomware group that has been extorting businesses in this country since 2013.Reese is in Toronto this week meeting with FireEye customers, including a number of financial institutions. The company, best known for its next-generation firewalls and its Mandiant incident response service, focuses on serving the biggest governments and private sector firms in the world. It has 15 consultants here (52 staff overall), and Reese said, that number will expand.FireEye’s recently issued annual M-Trends report noted most of its customers who had been breached lacked fundamental security controls and capabilities to either prevent breaches or to minimize the damages.Asked why, Travis that “it comes down to business risk decisions.” He also blamed the failure of “traditional” anti-virus and firewall vendors and the technology stacks CISOs have built around them. The best defences are a combination of people, process and technologies, he said, including using artificial intelligence and machine learning solutions.Similarly, he said no amount of security awareness training will completely solve the problem of phishing attacks, the main way organizations are breached. The solution is a combination of training and technology, he said.

From http://www.itworldcanada.com/ 05/10/2017

 

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How to Protect against the Global WannaCrypt Ransomware Attack

 

Executives in charge of security should immediately warn employees against opening any suspicious Word documents and apply patches to any legacy Windows systems to avoid falling victim to a ransomware attack that is sweeping the globe.Several antivirus vendors, including Kaspersky, are reporting an attack that has compromised tens of thousands of computers across as many as 100 countries. The U.K. is among the hardest hit, with its National Health Service being disrupted. European telco Telefonica as also affected.  According to CBC.ca, Lakeridge Health hospital in Oshawa, Ont., says its systems detected an attempted attack but it was deflected by endpoint software. The Communications Security Establishment (CSE), which is responsible for securing Canadian government systems, issued a statement saying, “There is no indication that any [federal] information, personal or otherwise, was compromised.”“We continue to work to ensure CSE’s dynamic cyber defence security systems are and will continue to be ready to defend Government of Canada systems against these and future types of similar attacks,” the statement said.While a key URL that enabled the worm’s spread has been disabled, the ransomware can still spread to unpatched systems running legacy versions of Windows and requiring a proxy to access the Internet – the norm for corporate networks.

 

The exploit

The malware being used to orchestrate the attack is ransomware that’s been weaponized with the EternalBlue worm, a piece of National Security Administration spy kit that was leaked by a group called The Shadow Brokers in April. It’s unknown who is behind the attacks.

From http://www.itworldcanada.com/ 05/13/2017

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U.S.: Cyber Watchdog Fear Hackers Could Hold Government, Infrastructure Hostage

 

A cadre of shadowy criminal hackers seizes control of an energy plant. They give themselves administrator privileges and lock the genuine administrators out along with everyone else. Then, they threaten to trigger a major leak or explosion if the plant owners don’t pay up: $50 million in bitcoin.The story sounds like a fantastical Hollywood plot. It’s basically a digital-age riff on the 1965 James Bond Film “Thunderball” and the 1997 spoof “Austin Powers: International Man of Mystery.”Yet, following a surge in ransomware attacks—in which hackers seize and lock an organization’s data and networks and only unlock them for a hefty fee—cyber watchers are beginning to fear this plot could become reality.“What ransomware does is it creates a business model [in which] anybody who has money can potentially be extorted to pay,” McAfee Chief Technology Officer Steve Grobman told reporters during a roundtable discussion Thursday at McAfee’s Security Through Innovation Summit.“There’s no reason not to think that criminals will see government assets like critical infrastructure as a target they can hold for ransom,” Grobman added.

 

If hackers were able to seize the controls of a critical infrastructure asset such as a dam or airport where they could cause major property destruction and loss of life, the ransom demand could be huge, Grobman said, and there’s a good chance the asset owner or the government would have to pay up.Critical infrastructure is an official designation the Homeland Security Department uses to refer to 16 sectors such as chemical plants and financial firms whose physical and digital security is vital for national security and public safety.McAfee has been tracking ransomware attacks for years as they progressed from extorting $100 or $200 from individuals who clicked the wrong link to “soft targets” such as hospitals, universities and police stations to some of the major global corporations the antivirus firm counts among its customers.There’s no reason to think government agencies or critical infrastructure providers won’t be next on the list, he said. John Felker, director of the DHS' main cybersecurity nerve center, the National Cybersecurity and Communications Integration Center, shares Grobman’s concerns.“What Steve is seeing is on the front edge of what is going on, [so] we do need to have some concern. I’m probably going to have a chat with the folks at the fort about that,” he said during the same roundtable, referring to the National Security Agency’s home in Fort Meade, Maryland.While ransomware attacks against local governments are a common problem across the globe, NCCIC has not been called in on a ransomware attack against the federal government that threatened major destruction, Felker said.

 

When it comes to critical infrastructure, the major cyber fear has typically been an attack by an adversary nation or terrorist group looking to cause destruction and mayhem. For traditional criminal hackers interested in stealing marketable information such as credit card numbers, these targets held little interest.The Justice Department indicted an Iranian hacker who did work for that nation’s Islamic Revolutionary Guard in March 2016 for trying to seize control of the systems that operate a dam in Rye, New York, a move Sen. Charles Schumer, D-N.Y., now the upper body’s minority leader, called “a shot across our bow.”Industrial systems such as dams are further protected because they operate using comparatively obscure industrial control systems not typically in the wheelhouse of hackers used to manipulating consumer software.For ransomware attackers, however, industrial targets could prove lucrative because a hacker that controlled them would have the power to unleash terrible consequences if the ransom wasn’t paid, Grobman said, such as opening that New York dam’s floodgates.Criminals also operate with a different calculus than nation-states, which makes them more difficult to deter, Grobman said.

 

The Justice Department has indicted hackers linked to the Chinese and Iranian governments, which caused public embarrassment. The Obama administration also sanctioned North Korean officials for the Sony Pictures Entertainment hack and Russian officials for meddling in the 2016 election.Then-President Barack Obama and Vice President Joe Biden also insinuated the government took covert actions against Russia for that meddling.A criminal or criminal group that didn’t expect to be caught, however, would be less susceptible to public embarrassment, immune to diplomatic pressure and much more difficult to target with covert action.The remedy, Grobman said, is for the government and critical infrastructure providers to plan ahead, both by securing their systems and gaming out how they would respond to a ransomware attack.“How do we get the defenses in place before the breach occurs,” he said, “so we don’t have the consequences that we saw in things like [the Office of Personnel Management breach] where, because we didn’t invest in the security up front, the cost of the breach was significantly higher.”

From http://www.nextgov.com/ 04/07/2017

 

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Why CFOs and CIOs Need to Partner on Cybersecurity

 

Washington happy hours are known for cheap drinks and networking, and federal agency CIOs and chief financial officers might consider lifting a glass together to deepen their working relationships, current and former officials said.As the government confronts the growing need to invest in cybersecurity and IT modernization, CIOs and CFOs must find ways to understand each other’s needs and budget accordingly, said panelists at the Association of Government Accountants CFO/CIO summit.“In the old days when your CIO and CFO had no relationship and didn't talk to one another, it was bad management,” said Lee Lofthus, assistant attorney general for administration at the Department of Justice. “Now, if you don't talk to one another, it's a real cyber risk for the whole agency.”Other panelists pointed to DOJ as a federal leader in institutionalizing the relationship between the CFO and CIO.  The CIO sits on the working capital board at Justice, while the deputy CFO sits on the department’s investment review board.Lofthus added that there is no longer a bright line between a cybersecurity budget and an IT budget at DOJ. “It's an increasingly composite budget we get that has cyber baked into it,” he said.He pointed to the example of data center consolidation, which was originally viewed as a cost-cutting measure.  The department soon realized, however, that there was a cybersecurity benefit to reducing the attack surface and vulnerability of legacy systems.Chris Condon, principal director to the Department of Defense's deputy CIO for resources and analysis, said that at DOD, the comptroller has given authority for the cyber and IT budget to the CIO’s office, so she is effectively acting as a CFO in the CIO shop.

 

“[It’s] not the same in the services,” she said. “We struggle every year as how do we get the two to talk.”“It's really that the organization has to think about a process of risk management over all and then look at all the different components of risk -- cyber being one of those, financial being another...and having that ingrained in the culture of the organization,” said former Deputy Federal CIO Lisa Schlosser.Schlosser told FCW that the Trump administration’s stated plan to make agency heads accountable for cybersecurity can help drive deeper connectivity between CIOs and CFOs.“I think it's a responsibility of the agency head to lay out how critical cybersecurity is and the fact that it should be integrated into all mission and planning activities,” she said.Schlosser said government should be copying the private sector in this regard.  “There really is not a CEO these days who does not understand that he or she has to pay attention to cybersecurity and think about that in terms of risk to the organization,” she said.

From https://fcw.com/ 05/04/2017

 

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DHS - Time to Beep Up Mobile Security

 

The federal government should take a more active role in organizations that develop technology standards for mobile devices and networks, according to a Homeland Security Department study submitted Thursday to Congress.DHS should also expand the Continuous Diagnostics and Mitigation cybersecurity service it provides to federal agencies to better address mobile vulnerabilities, the study stated, and update metrics used in federal agencies’ main annual cybersecurity audit, required by the Federal Information Security Management Act, to better focus on mobile device security.The study, which was mandated by landmark 2015 legislation focused on cyber threat information sharing, paints a concerning picture of government’s ability to maintain the security of federal employee’s mobile devices.

 

Get the best federal technology news and ideas delivered right to your inbox. Sign up here.DHS has no legal authority to vet the security of mobile carrier’s infrastructure if the carrier doesn’t authorize the inspection or to require carriers to take particular security precautions.The federal government also comprises only a small fraction of mobile carriers’ customer base so it cannot exert significant market pressure on carriers to boost security.The government should mitigate those weaknesses by focusing efforts where it does wield power, such as promoting cross-government mobile security standards and working cooperatively with industry, the report stated.

 

According to the report, the government should also:

- Establish a new mobile threat information sharing program.

- Push the adoption of mobile security technologies by operational government programs.

- Develop cooperative security programs with mobile network operators.

- Create a new research program to address mobile network infrastructure vulnerabilities.

- Develop mobile security procedures for federal employees traveling abroad that take account of new intelligence and emerging attack techniques.

The report was developed in cooperation with the National Institute of Standards and Technology.

From http://www.nextgov.com/ 05/05/2017

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Trump Delivers Cybersecurity Executive Order

 

US President Donald Trump has signed the long-delayed executive order on cybersecurity.The EO, which has been on hold since January while agency heads weighed in on what it should contain, focuses on both the antiquated network security of federal agencies and critical infrastructure—and echoes measures implemented by both President George W Bush and President Obama.Most notably, it mandates that the entire apparatus of the federal government move to a shared, consolidated network architecture and IT infrastructure, including email and cloud services.As a first step, each federal department must implement NIST’s Framework for Improving Critical Infrastructure Cybersecurity, which creates standards for cybersecurity practices across various government agencies. Departments must also submit a risk assessment report containing information on what known but unmitigated vulnerabilities exist in each agency, unmet budgetary needs for improving and modernizing networks and preferences for modernized IT choices. The American Technology Council will then compile a report to be delivered to the president within the next three months that lays out a roadmap—including timelines and milestones—for transitioning to a common infrastructure.

 

That will of course be easier said than done. "Today's order on its surface seems like a good first step, but in practice it may take a very long time for it to bear any edible fruit,” said Richard Henderson, Global Security Strategist, Absolute, via email. “In regards to the first part of the order: The aftermath of the massive Office of Personnel Management (OPM) breach taught us that many agencies inside the massive machinery of federal government are archaic, and held together by incredibly hardworking people on shoestring budgets.”A shared services model might be the way forward, but Henderson warned that it can be difficult for a centralized agency to predict the unique needs of the agencies under its purview. “That can lead to bloated budgets, systems left operating that are vulnerable to breach or denial of service, or agencies pushing back on the agency managing the shared services model,” he added.

 

On the critical infrastructure front, the order tasks the Department of Homeland Security (DHS) to report to the White House as to the current state of cybersecurity for these systems—the first report is due in six months, and will be refreshed on an annual basis. Included will be an assessment of the potential for “catastrophic” effects on regional or national public health and safety, economic security or national security stemming from an attack, along with recommendations for hardening systems going forward. The EO calls out threats to the energy grid specifically, and mandates a separate report on what the effects of a prolonged power outage would be.This is an absolute must, given the aging IT used to run most of this infrastructure. “Critical infrastructure is the backbone of our entire way of life today,” said Henderson. “Virtually every transaction, every piece of communication, and the world as we know it now... it is all dependent on telecommunications networks and the electric grid. Society would be thrown into absolute bedlam if we weren't able to turn on the lights, keep our food chilled, or conduct commerce.”

 

The order also lays out goals for a comprehensive cyber-deterrence strategy, including goals to build a more cooperative framework with US allies, efforts to help secure private-sector networks and the creation of a targeted effort to “educate and train the American cybersecurity workforce of the future.”“It’s difficult for the government to maintain a technically sophisticated workforce, especially with the lure of Silicon Valley,” said Kevin Davis, Splunk VP of public sector, via email. “Both sectors are strapped for qualified cyber-talent that can protect our respective enterprises. With that, we should expect to see funding for higher ed school programs to train new cyber-recruits to build up a new cadre of talent that serves both public/private sector. The role of the security analyst has never been more important as government seeks to detect and respond to threats quicker.”

 

Overall, the EO stresses the importance of information-sharing with the private sector and across a myriad of agencies.Jake Olcott, former legal advisor to the Senate Commerce Committee, counsel to the House of Representatives Homeland Security Committee and current VP at security ratings and risk assessment company BitSight, said that he’s hopeful that the initiatives being put forth will help to bring the United States into the 21st century when it comes to protecting data and systems.“By focusing on executive-level accountability, securing the third-party ecosystem and developing a market-based approach to securing critical infrastructure, the executive order brings some of the best initiatives from the private sector and applies them to the government,” he said via email.

From https://www.infosecurity-magazine.com/ 05/11/2017

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Risk Management, Shared Services Highlight Trump Cyber Security Order

 

On the campaign trail last year candidate Donald Trump vowed to make U.S. federal IT systems “as secure as modern technology permits.”But President Trump’s executive order on Thursday of a review of all government systems and critical infrastructure set a goal that infosc pros will appreciate because it speaks their language: Risk management.“The President will hold heads of executive departments and agencies (agency heads) accountable for managing cybersecurity risk to their enterprises,” the order reads.“Cybersecurity risk management comprises the full range of activities undertaken to protect IT and data from unauthorized access and other cyber threats, to maintain awareness of cyber threats, to detect anomalies and incidents adversely affecting IT and data, and to mitigate the impact of, respond to, and recover from incidents.”What the sometimes bombastic Trump didn’t do was set an impossible goal like “make sure systems can’t ever be breached” – a target which IT pros gave up over a decade ago.

 

Just in case public servants didn’t get the message, the order also specifies that “effective risk management involves more than just protecting IT and data currently in place. It also requires planning so that maintenance, improvements, and modernization occur in a coordinated way and with appropriate regularity.”Agency heads will be held accountable by the President for implementing risk management measures commensurate with the risk and magnitude of the harm that would result from unauthorized access, use, disclosure, disruption, modification, or destruction of IT and data, the order says.The order demands every agency head to provide a risk management report to the Secretary of Homeland Security and the Director of the Office of Management and Budget (OMB) within 90 days detailing the risk mitigation and acceptance choices made by each agency, as well as an action plan to implement the U.S. National Institute of Standards and Technology (NIST) cyber security management framework if they haven’t already done so.

 

Senior officials then have 60 days to review the risk mitigation plans and report to the President. These plans may in whole or in part be classified, so there’s no promise they will be made public.The document fulfills a Trump promise to order a full review of U.S. cyber security capabilities. In 2013 the Harper government announced an action plan to implement a previously announced federal cyber security strategy to better secure government IT systems and critical infrastructure. The Trudeau government is now preparing to update that strategy.There are two other interesting pieces in the order:–It warns bureaucrats in a document signed by the President of something all IT pros should know:“Known but unmitigated vulnerabilities are among the highest cybersecurity risks faced by executive departments and agencies (agencies). Known vulnerabilities include using operating systems or hardware beyond the vendor’s support lifecycle, declining to implement a vendor’s security patch, or failing to execute security-specific configuration guidance.”

 

In other words, move fast on getting the basics right.–As part of their review of IT services, bureaucrats should think first about shared services: “Agency heads shall show preference in their procurement for shared IT services, to the extent permitted by law, including email, cloud, and cybersecurity services.”Within the next 90 days officials are to report to the President on the possibility of shifting all or parts of some agencies to one or more consolidated network architectures and to shared IT services.For that bureaucrats might want to call Ottawa for a few lessons on how the idea is working here. Industry analysts say there’s a lot of logic in shared services, but like any project how you do it is key.

 

Shared Services Canada has taken over IT services for most federal departments by merging data centres, mandating one email service and contracting for a single communications network for the bulk of the government. However, it is reported to be a year behind schedule on at least one part of the centralization and over budget. In addition at one point last year the RCMP reportedly was so frustrated with performance it refused to give Shared Services Canada any more control over the Mounties’ information technologies.Trump’s executive order also orders the government to improve Internet security.The Secretaries of Commerce and Homeland Security will jointly lead “an open and transparent process” – perhaps with public meetings – to identify and promote action to improve the resilience of the Internet and communications ecosystem and to encourage collaboration with the goal of dramatically reducing threats perpetrated by automated and distributed attacks, such as botnets.The two officials are to make public a preliminary report within 240 days and a final report to the president a year from now.

 

On critical infrastructure senior officials are to report within 90 days on the possibility of a prolonged power outage from a significant cyber incident and what to do about it. Also within 90 days senior officials are to report on cybers risks and recommended mitigations to U.S. defence manufacturers and military platforms.Also within three months senior officials are to report to the President on “the nation’s strategic options for deterring adversaries and better protecting the American people from cyber threats.”And by the fall officials are to recommend a strategy for international co-operation in cybersecurity. following calls from Israel and a Microsoft official.There were mixed responses to the order, with one in the IT industry complaining that it was “mostly a plan for the government to make a plan, not the private sector-led, actionable agenda that the country needs to address its most pressing cyber threats.” However, another praised the focus on updating or replacing outdated government computer systems, but said it would be “a monumental task,” given U.S. budget constraints.

From http://www.itworldcanada.com/ 05/12/2017

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CHINA: Search Engine Operators Fined for False Internet Ads

 

China's two leading search engine operators, Baidu and Sogou, were fined on Thursday for their negligence in publishing unchecked advertising for unlicensed medical services and private companies. The fines were issued by the Shanghai Industrial and Commercial Bureau on charges of publishing false and illegal advertisements. Baidu was fined 28,000 yuan (about 4,000 U.S. dollars) as it linked commercial ads of private hospital groups with certain key word searches, which pointed to medical services that the hospitals are not qualified for. The hospitals were also given fines of up to 46,000 yuan. Sogou was fined 10,300 yuan for carrying an advertisement containing false messages and for a company whose business license had been revoked. The regulator said the fines were issued in line with a provisional regulation on Internet advertisements that took effect on September 1, 2016.

 

The regulation holds search engines responsible for censoring online ads they publish. Ying Jun, advertisement supervision official with the bureau, said the administrative fines can negatively affect the credit of the advertisers. The bureau will tighten supervision of Internet ads, including those on personal social media accounts. The search engine operators have long faced accusations over their online ad business. A 21-year-old student died in May 2016 after spending a fortune on an ineffective treatment for his illness, which he learned about from a Baidu-promoted link to an unqualified hospital. Advertisers often spend billions of yuan to have their ads placed on top of search results via the search engines.                        

From http://www.news.cn/ 03/09/2017

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China Increases Cybersecurity Amid Ransomware Attack

 

China's cyberspace authority Monday warned computer users to install and upgrade computer security software to avoid ransomware attacks. Police and various government authorities have taken response measures against a global ransomware attack, and Internet security companies including Qihoo 360, Tencent and Kingsoft Security have also acted to provide increased security services, according to a statement issued by the cybersecurity coordination bureau of the Cyberspace Administration of China (CAC). The spread of the ransomware is ongoing, but is slowing down, the statement said. About 18,000 IP addresses in China have been confirmed as infected with the "WannaCry" ransomware, which began to spread worldwide Friday, according to the National Computer Network Emergency Response Technical Team/Coordination Center (CNCERT). Another 5,471 IP addresses, mostly in Beijing, Shanghai and coastal provinces such as Guangdong and Zhejiang, are likely to have been infected by the computer virus, according to the center.

 

"Intranets in many industries and enterprises involving banking, education, electricity, energy, healthcare and transportation have been affected in different extents," it said. The ransomware has paralyzed the online payment systems at some petrol stations across China since Friday, and also invaded some colleges encrypting papers and other documents. Once a computer is infected by the ransomware, almost all documents and programs will be encrypted and users are asked to pay to remove the virus, said Han Zhihui, a computer engineer at CNCERT. Currently, the cybersecurity industry is not aware of an effective means of decryption, Han said. Han said users could re-install the operating system on infected computers, but risk of losing important data and documents. The cyberspace authority said this global cyberattack has once again shown the unprecedented internet security challenges, calling on all sectors to address cybersecurity issues.                     

From http://www.news.cn/ 05/15/2017

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China Intensifies Crack Down on Telecom, Internet Fraud

 

China has been strengthening its forces for combatting telecom and Internet fraud, with 32 provincial anti-fraud centers and 206 city-level anti-fraud centers having been established, according to the Ministry of Public Security (MPS). Chinese police solved 83,000 cases of telecom and Internet fraud in 2016, up 49.6 percent year on year. The ministry noted that the number of cases has dropped significantly since last September. The increase in telecom and Internet fraud has been contained, according to the MPS. The economic losses caused by telecom and Internet fraud in 2016 decreased by 10.9 percent from 2015. According to the ministry, Chinese police have successfully stopped 1.55 million bank transfers to fraudulent accounts with a total amount of 5 billion yuan (around 730 million U.S. dollars) since banks and police began cooperation.                     

From http://www.news.cn/ 05/16/2017

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JAPAN: Govt to Rate Devices on Cyber-Attacks

 

The Internal Affairs and Communications Ministry plans to introduce a certification system for home appliances and other devices that can be connected to the internet that will show how resilient the devices are against cyber-attacks, it has been learned. To make it easier for consumers to determine whether such products, collectively called the internet of things (IoT), are safe, the ministry will create a certification mark. The ministry plans to introduce the system in 2018. With the internet becoming more integrated into daily life, there are more IoT devices such as routers and webcams being used in the home. However, many devices have shortcomings in terms of security, such as lacking measures to alter passwords, which is essential for preventing third parties from hacking them. Nor do many of them have any system in place to update defense programs against cyber-attacks. If these kinds of IoT devices are hit by cyber-attacks, there is a fear they will be remotely controlled without the owner even being aware of it. It is also possible that such devices will be used as platforms from which to attack government and corporate computer systems. With no current index to clearly rate cybersecurity measures, the Internal Affairs and Communications Ministry wants to create the certification to use as a yardstick for determining the safety of IoT devices. Of cyber-attacks targeting Japan, 64 percent were attacks on IoT devices in 2016, a steep rise from 26 percent in 2015, according to the National Institute of Information and Communications Technology, which is under the jurisdiction of the ministry.

From http://the-japan-news.com 05/08/2017

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No Negligence Permitted in Guarding Computers Against Cyber-Attacks

 

The ongoing cyber-attack is despicable, as it can cause serious damage to the lives of citizens and to economic activities. The public and private sectors must join hands to implement thorough safeguards. Many parts of the world have been assailed by the massive attack involving a type of virus called “ransomware.” If a computer is infected, the virus encrypts the computer’s data. A message is then displayed on the screen, demanding tens of thousands of yen be paid if the victim wants the encrypted data unlocked so they can recover it. Across a period of several days starting at the end of last week, more than 300,000 computers were affected in at least 150 countries and regions. About 30 languages have been used in the fraud, which employs an ingenious ploy contrived to demand payments in the digital currency bitcoin. The rapidity and scale of the spread of the ransomware are at some of the worst levels in history. In Britain, computer systems used in public medical institutions have been infected, and these facilities have found themselves having to postpone surgeries and emergency care. A Spanish communications company and Germany’s railway network have also suffered damage.

 

The attack, which has targeted important infrastructure connected to daily life, cannot be ignored. The virus exploited a flaw in an operating system (OS) built by Microsoft Corp. of the United States to perpetrate the attack. The malware is designed so that if it affects one computer, it multiplies within the computer networks of corporations and other organizations, thereby spreading the infection. The OS defect in question was publicized in March, with an update distributed to correct the flaw. Delays in fixing the fragility of the OS software’s previous versions have led to the expansion of damage. Computer users should constantly update their OS programs and install antivirus software. They should also back up their own data, and not open suspicious email attachments. Extreme caution must be exercised by the users in this respect. It is seriously disturbing to note the high possibility that a hacking tool built by the U.S. National Security Agency (NSA) to attack the flaw was stolen and utilized to produce the latest virus. Nations such as the United States, Russia and China are believed to be engaged in improving their cyber-attack capabilities at the state level.

 

It is probably necessary to devise measures aimed at requiring each country to strictly control its “cyber-weapons,” thereby preventing them from being obtained by criminals. It will also be a long-term task to lay down international rules on the protection of ordinary citizens from cyber-attacks. In Japan, Hitachi, Ltd. suffered a disruption in its email delivery and reception system. At East Japan Railway Co., one computer has been infected, but there was no problem with JR East’s railway services at the beginning of this week. It is fortunate that the damage caused to Japan remains lighter than that suffered in the United States and European countries. However, there is information that the virus has infected 2,000 computer terminals in 600 places. Our vigilance must not be neglected. There is strong concern that Japan may become the target of cyber-attacks as the 2020 Tokyo Olympics and Paralympics near. It is indispensable for the government and corporations to gather pertinent information and make their measures against cyber-attacks widely known and thoroughly implemented.

From http://the-japan-news.com 05/17/2017

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SOUTH KOREA: Regulator Warns of New-Type Cyber Threats to Financial Networks

 

A top South Korean regulator called Monday for more efforts to protect the country's financial networks amid concern about possible cyber attacks especially by North Korea. The military has already bolstered its defense posture since the nation's president was ousted last week by a court verdict over an influence-peddling scandal, with a new leader to be elected in two months. The financial authorities are closely monitoring any sign of market instability. "Recently, the government raised the cybersecurity alert level, as there's an increased need to beef up cybersecurity due to North Korea's military provocations, the issue of deploying the THAAD system and the Constitutional Court's impeachment decision," Jeong Eun-bo, vice chairman of the Financial Services Commission, said during a visit to the Financial Security Institute in Yongin, Gyeonggi Province. North Korea has apparently been behind the hacking of some major websites here in recent years, according to the South's intelligence community. China is also launching economic retaliation against South Korea for its move to allow the US to install the Terminal High Altitude Area Defense missile defense system on the peninsula. Jeong specifically pointed out the growth of "new kinds of cyber threats" such as the spread of ransomware, smartphone hacking and DDos attacks using the Internet of Things. He stressed that the authorities should stand ready for a swift and thorough response.

From http://www.koreaherald.com 03/13/2017

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Sharing with the World, Part 8: Online Criminal Procedures Systems

 

“The Korea Information System of Criminal Justice Services (KICS) is one of the exemplary cases of "Government 3.0." This is because it has boosted convenience for the people by removing walls among organizations, and has worked hard and communicated closely together.” So said Prosecutor Jeong Bo-Young of the Office of Criminal Justice Information Systems. It is one of Korea’s leading e-government systems that has captured the attention of overseas neighbors like Uzbekistan, Austria, Peru and Mongolia. The system is an automated system backed by IT and covers all aspects of the criminal justice system. It allows other organizations, as well as criminal justice agencies, to share information, as it's connected via mobile communication companies to the immigration office, the Ministry of the Interior and other departments. Unlike other e-government systems that went with their own online systems, the KICS is the outcome of communication and collaboration between four organizations: the National Police Agency, the Prosecutor’s Office, the courts and the Ministry of Justice.

Despite the differences in opinion due to their vested interests, these organizations worked together and engaged in close communication and negotiation in order to establish a joint information system online. The four criminal justice agencies manage a special server for the KICS. The Office of Criminal Justice Information Systems, under the justice ministry, is in charge of the overall management of the KICS server and inter-agency collaboration affairs. Korea.net met with Prosecutor Jeong Bo-Young of the Office of Criminal Justice Information Systems to learn more about the KICS and its future goals, and overseas cooperation. - The KICS may sound strange to many readers. Please explain to us about the "informationization" of the criminal justice system so that our readers can better understand. The KICS is a comprehensive IT system that helps criminal justice agencies transfer information and the result of criminal cases in a swift, accurate manner, and brings feedback to the citizens in a transparent manner. The KICS was established to boost the "informationization" of the criminal justice system and to enhance promptness and effectiveness of the criminal justice system, which contribute to protecting citizen’s rights.

- The KICS was first introduced in 2010. What led you to develop such a system? We needed a central system that could serve as a pivot for sharing and using information. Without the KICS, in the past, we had to make documents for every single criminal case and store all the paper work separately. After the 1980s, each of these organizations used an automated, internal system for case management and administration processing procedures, but these systems were run separately, which caused inconveniences and a waste of time when repeating the same paper work. For example, when a criminal case was passed to the prosecution office from the police agency, prosecutors had to manually write all the information about the case, which was already done on paper by the police in the earlier steps. The police weren't able to get the results of the case or receive feedback from the prosecutors. The lack of sharing and using information between agencies caused a waste of workforce. It also led to recording incorrect information during the repeated filing of paper work. It also brought inconveniences for both suspects and accusers, as they had to visit these agencies in person to make enquiries or to complain about the case. For this reason, the four criminal justice agencies began to work together in 2004. Backed by IT, they cooperated on establishing an inter-agency administration system, the KICS. Thanks to their effort, the KICS was launched in July 2010 as a website.

- What is the biggest benefit that the KICS can bring to the people? Tell us the most significant changes since its introduction. I would firstly say that the KICS got rid of unnecessary paper works. Once a criminal case is registered in the KICS server, the same documentation work is automatically applied to protocol containing the interrogation of a suspect and criminal facts subject to judgment. In the case of simple criminal cases, such as drunk driving, all criminal justice procedures are digitalized. Now it only takes 10 days to handle such a case, which used to be around 120 days in the past. The KICS also helps us share all the related information, such as the investigation, legal decisions and execution of the law. Thanks to the KICS, suspects, the accused and other involved parties can check how the case is progressing, through their smartphones or anywhere online, which can boost convenience, transparency and trust.  - The protection of personal information is crucial for the KICS. Can you please tell us how the KICS handles cyber security issues? As we need the highest level of security, we use divided networks for inter-agency affairs and for portal management. The four criminal justice agencies use a special intranet for the public sector, instead of a normal internet connection. Such division is designed to prevent any form of hacking from taking place.

- You've been working with governments in Peru and Uzbekistan regarding the automation of their criminal justice systems. Other countries, like Indonesia and Mongolia, have been using the KICS as a benchmark. What do you think made them take an interest in the KICS? Korea is the very first country to establish such an online criminal justice integration system. The U.K., for example, began a similar system for all its criminal justice procedures in April last year. Other countries, like Germany, have begun to build similar systems. The KICS wins international attention as it can enhance speed, fairness and transparency of the whole criminal process, ranging from the registration of a criminal case through to the execution of a legal decision. - What benefit can these countries receive through the introduction of similar systems? If they adopt a system similar to the KICS, it will firstly save time and money, as it's an automated, digitalized system of all the criminal justice procedures. The citizens will soon realize the convenience of it, which will boost transparency and fairness of the country’s criminal justice system, which, furthermore, will lead to winning the trust of the citizens. - Every country has different legal systems and different criminal codes. How can the KICS be applied to these countries? Even though countries have different legal systems, their criminal justice systems have many things in common, in fact. We can share our knowledge, experience and the technology we obtained during the establishment of the KICS.

- Was there any difficulty when it came to overseas cooperation? What did you do to solve any such difficulties? We should bear in mind that every country has different priorities and faces slightly different circumstances. Government delegations from more than 10 countries visited us last year alone. Some countries put more priority on establishing an internet network and constructing power supply equipment rather than building an online criminal justice system. As such, we recommend they consider any new project as a form of overseas development assistance (ODA), which involves working with the Korea International Cooperation Agency (KOICA) and the Korea Exim Bank. - Tell us about the future direction of overseas cooperation, and any future goals of the KICS. We have been upgrading our overall KICS system so that it can apply advanced IT, such as big data, artificial intelligence and voice recognition, to criminal justice affairs. When it's completed, we'll be able to greatly boost the ease of use for criminal justice professionals, and serve the citizens better. Our ultimate goal is to realize a perfect, paperless automation of the criminal justice process. We've already digitalized the case management information sector. Now, we're working on extending the digitalization of evidence-related information, gradually working toward the goal of perfect, paperless automation.

From http://www.korea.net 03/20/2017

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South Korea Raises Cybersecurity Alert Against Wannacry Attack

 

South Korea raised its cybersecurity alert on Sunday amid growing concerns about the WannaCry ransomware cyberattack that has spread across the world. The Korea Internet & Security Agency said four companies have reported to the state computer security agency that they were affected by the malicious software over the weekend. Seven companies have consulted with it for two days and four of them registered official damage reports. The agency said it will provide technical support to them. Private security agencies found that about 4,000 domestic Internet Protocol addresses have been affected, most of them connected with the computer networks of overseas operations, industry sources said. ESTsecurity, a computer security company, said it has detected more than 2,000 attacks on domestic sites. The Ministry of Science, ICT and Future Planning raised the cyberattack alert by one notch from "concern" to "caution" as of 6 p.m. Sunday. The ministry said damages are expected to soar on Monday when Koreans return to work.

From http://www.koreaherald.com 05/14/2017

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Korea on Alert for Ransomware Attack, Some Damage Reported

 

Korea remains on alert for the ransomware attack called WannaCry that has hit more than 230,000 computers in 150 countries since Friday. As of Monday evening, a total of eight companies, including Korea’s top theater chain, and thousands of Internet Protocol addresses were reported to have been infected. No government organizations were found to have been hit by the attack yet. “The figure (for the infections) is expected to rise as the week begins. We need thorough measures to prevent further damages on growing concerns about the spread of ransomware,” said Yoon Young-chan, chief presidential secretary for public relations, during a briefing Monday.  “The government raised the nation’s alert level on cyber crisis from attention to warning on Sunday evening in response to the ransomware attack that had caused damage across the globe,” Yoon added. The Ministry of Science, ICT and Future Planning, which is in charge of dealing with cyberattacks in the nation, said it had secured ransomware samples of a total of 48 mutated versions and shared them with local security software makers to respond to further damage. There are around 280 mutated versions of WannaCry globally. The ICT Ministry’s suborganization Korea Internet & Security Agency urged local users to update their security software in order to prevent the ransomware attack, which misuses the vulnerabilities of Windows.

WannaCry, a ransomware program targeting Microsoft Windows, is a type of malicious software that forces you to pay a ransom in order to access your own system. This locks users out of their machines, demanding $300 in Bitcoin -- a price which doubles after three days. In Korea, the largest theater chain CJ CGV was hit by the cyberattack at 50 of its theater halls. Thirty of its servers that release pre-movie commercials and 20 servers for commercials at lobbies were infected. “Because of the ransomware infection, we are not able to show commercials at some theaters. We still have no problem showing movies,” a CGV spokesperson said. Apart from the movie theaters, there were reports of infections from a total of eight companies and more than 4,000 IP addresses, the government said. There has been no report of damage in the government and the public sector yet. “WannaCry is a highly dangerous ransomware as it can be automatically infected remotely. As ransomware attacks via emails are increasing, users should delete suspicious emails and back up important files,” said Yoon Gang-taek, chief technology officer of the US software company Symantec Corp. Experts said that small and medium-sized firms that still use older editions of Microsoft Windows systems, such as Windows XP, are more vulnerable to ransomware attacks. Lim Jong-in, a professor at the graduate school of information security at Korea University, said, “This ransomware cyberattack is highly infectious and malicious. Companies need to update Windows to the latest version, which automatically patches an operating system.” 

From http://www.koreaherald.com/ 05/15/2017

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SINGAPORE: To Set Up New Defence Cyber Organisation

 

SINGAPORE: A new Defence Cyber Organisation (DCO) will be set up to monitor and defend the Singapore Armed Forces’ (SAF) networks around-the-clock from cyberthreats, Defence Minister Ng Eng Hen announced in Parliament on Friday (Mar 3). Earlier this week, a breach in an Internet access system at MINDEF resulted in the personal data of 850 national servicemen and employees being stolen. The growing risk of such threats in recent times has seen the SAF doubling the number of cyberdefence personnel and investing in emerging technologies through the Cyber Security Operations Centre 2.0 initiative in April last year. A Cyber Defence Operations Hub was also built in 2013. “The next-generation SAF needs to prepare for this environment where state-orchestrated cyber and information campaigns against another state are not only considered legitimate, but can be ongoing all the time,” said Dr Ng. “The impact of that threat can have real and damaging physical consequences.”

 

Citing cases of cyberattacks and fake news in Ukraine, Estonia, the US presidential elections and Indonesia, Dr Ng warned that more incidents such as the MINDEF breach can be expected in future. In recognition that the cyberdomain is the battlefield today, the new DCO will lead and develop cybersecurity strategies and policies across SAF’s military networks, corporate IT systems, the Defence Science and Technology Agency, DSO National Laboratories and more. “The SAF must keep up with the tactics and operations of aggressors in the cyber realm ... because this is a never-ending game, as we do in conventional warfare,” said Dr Ng. The DCO will be about 2,600-strong and made up of four formations - the operational response arm that is the Cyber Security Division, the Policy and Plans Directorate tasked with capability development, the Cyber Security Inspectorate to assess vulnerability and the Cyber Defence Group. The Cyber Defence Group consists of a security monitoring unit, an incident response and audit unit as well as the Cyber Defence Test and Evaluation Centre (CyTEC). Opened in 2015, CyTEC facilitates network security testing and conducts training, among others.

 

WANTED: CYBERDEFENDERS

The SAF has also created a new cyberdefence vocation for both full-time and operationally ready national servicemen. Those who have demonstrated their abilities at cyber competitions, as well as those currently working in the cybersecurity industry, may also be selected and identified to be “cyberdefenders”. "Our cyberdefenders will need to possess a high level of skill given the increasing frequency and complexity of cyberattacks," said Second Minister for Defence Ong Ye Kung. "They will be entering a very selective and demanding vocation, comparable to the commandos or naval divers." In their vocation, which will be implemented from August, they are expected to perform roles such as monitoring networks and systems, responding to incidents and forensic analysis. As a pilot project, they may also be deployed to support the Cyber Security Agency to defend critical information infrastructure supporting Singapore’s key networks. MINDEF also announced that the Headquarters Signals and Command Systems, which includes the SAF training institute for cyberdefence, will sign a memorandum of understanding with Singapore Technologies Electronics (Info-Security) and Nanyang Polytechnic this month.

From http://www.channelnewsasia.com/ 03/03/2017

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New Cybersecurity Professional Scheme to Groom Public Sector Experts

 

SINGAPORE: A new Cybersecurity Professional Scheme for the public sector was revealed by the Communications and Information Minister Yaacob Ibrahim on Monday (Mar 6). Speaking during his ministry’s Committee of Supply (COS) debates in Parliament, Dr Yaacob, who is also Minister-in-charge of Cyber Security, said the scheme is aimed to attract, develop and retain cybersecurity practitioners (CSPs) in the public sector. There are currently about 300 officers doing cybersecurity work in the public sector, and the Government hopes to double this over the next few years, he said. Centrally managed by the Cyber Security Agency of Singapore (CSA), the scheme will develop a core of cybersecurity specialists to be deployed across agencies to support Singapore’s cyber defences, Dr Yaacob said. Besides gaining practical experiences through postings to the 11 critical sectors and different public agencies, CSPs can choose to build deeper technical competencies across the Government in areas such as security-by-design consultancy and cyber forensics.

 

The scheme will be operational from July this year, MCI said.  “As part of the on-going efforts to professionalise the wider cyber workforce, the scheme will also provide a framework to catalyse growth and uplift the overall industry,” Dr Yaacob said. The scheme is in addition to other manpower development efforts previously announced or during the current COS such as the Cyber Security Associates and Technologists (CSAT) programme and the Ministry of Defence announcing its new NS cyber vocation, and will help complement these, he added.  The minister also noted efforts by the private sector to grow the industry, pointing to Singtel, for instance, and its interactive online portal called the Cyber Security Experience. The portal, which will be launched soon, will reach out to students to interest them in the topic and hopefully get them to join the field in the future, he said. The increased focus on cybersecurity, particularly in the public sector, comes amid the revelation that MINDEF’s Internet-facing I-net system was breached and personal data of 850 national servicemen and staff were stolen.

From http://www.channelnewsasia.com/ 03/06/2017

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THAILAND: Struggling to Gird Itself for Cyberthreats

 

Thailand's cybersecurity and critical infrastructure protection are still in an emerging stage, lacking domestic laws and a national security framework, says leading global cybersecurity firms. To handle increasingly sophisticated cyberthreats, it is crucial that a clear national security strategy, together with cybersecurity laws and related measures on par with those in Singapore and Malaysia, be implemented, said Peerapong Jongvibool, vice-president for Southeast Asia and Hong Kong at Fortinet. He said the recent WannaCry ransomware cyberattack is a serious wake-up call for cybersecurity awareness in the country. Mr Peerapong said that the government needs to prioritise security investment as the country is moving towards a digitally-driven economy, which is dubbed Thailand 4.0. He cited a report conducted by global research firm Frost & Sullivan, which stated that Thailand is the fifth largest market for cybersecurity in Asean. Spending on cybersecurity in Thailand is expected to grow by 17% to US$68 million (2.35 billion baht) in 2017. Gavin Chow, a network and security strategist at Fortinet, said that in addition to ransomware, distributed denial of service attacks and vulnerabilities to Internet of Things networks also pose a threat to Thailand. Apart from the government, he said the medical, telecom and banking industries also need to enhance their cybersecurity capabilities. Wuthikrai Ratanamaitrikiat, security consultant at Trend Micro Thailand, a Japan-based security firm, said that the WaanaCry ransomware attack is stimulating cybersecurity in Thailand, particularly among corporate users. Safeguarding against ransomware was one of the top cybersecurity investments in Thailand last year, he said. Mark Skilton, a cybersecurity researcher at Warwick Business School, said the WannaCry attack has prompted calls for a global "cyberpolice force" to help manage these escalating threats.

From http://www.bangkokpost.com/ 05/18/2017

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VIETNAM: Cyber Security in Fourth Industrial Revolution Urged

 

The fourth industrial revolution which developed science and technology created a great opportunity for Việt Nam but also posed an immense threat to cyber security, heard a security conference. This was important especially in the context of increasing and more complex cyber attacks. The Department of Cyber Security (Ministry of Public Security) and Authority of Information Security (Ministry of Information and Communications) co-ordinated with IDG Việt Nam to organise the Security World 2017 with the theme “Information and Cyber Security in the fourth industrial evolution” on Tuesday. Organised since 2007, this is the 11th time the national security conference and exhibition is taking place in Việt Nam. According to the Việt Nam Computer Emergency Response Team (VNCERT), more than 134,000 cyber security incidents occurred last year, four times higher than that of 2015. The result showed that network attacks and criminals using information technology and communications in Việt Nam had been increasing and become more serious than in the past. There are more and more criminal violations in the safety of computer networks, banking and financial systems, e-commerce and telecommunications.

 

"Thousands of websites of our country are hacked, edited or inserted with content or malwares every year, of these, there are hundreds of pages with domain names “.gov.vn” of state agencies," said Hoàng Phước Thuận, director of Ministry of Public Security’s Department of Cyber Security. There were many factors that increase the risk of being attacked, such as the country’s telecommunications and information technology infrastructure that did not meet essential security requirements, he added. Web portals, websites and information network systems had not been developed following uniform standards and lack of security testing, he said. There were security flaws existing in both software and hardware and many agencies and organisations did not have policies ensuring network security, while majority of users were subjective, the director said. In the context of increasing and  more sophisticated cybercrime, Bùi Văn Nam, deputy minister of public security asked agencies, organisations, enterprises and people to raise awareness and knowledge in network security, actively seek effective network security solutions, while closely co-ordinating with the network security forces and foreign and multi-national corporations to handle when risks and incidents occur. At the workshop, experts also shared and updated the latest trends of information security and advanced security solutions in order to support Vietnamese governments, organisations and businesses in strengthening security surveillance system and responding to increasingly complex and serious security threats.

From http://vietnamnews.vn 04/05/2017

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Vietnam on World's Top Cyber Insecurity List

 

Vietnam is one of the nations with the highest level of cyber insecurity, according to the country's Deputy Prime Minister Vu Duc Dam. Vietnam leads the world in terms of malware infection rate via multimedia devices and ranks 10th via online platforms, local online newspaper Vietnam Economic Times quoted Dam as saying Wednesday. Regarding the number of spam mails, Vietnam has been in the world's top-three countries in recent years, after the United States and China. However, Vietnam tops the list when it comes to the per capita ratio due to its relatively smaller population size. In 2015, there was a total of 8.19 billion cyber attacks by harmful software, causing a loss of some 500 billion U.S. dollars, Dam said. Viewing cyber attack as a detrimental threat to the country's economy and security, the Vietnamese deputy prime minister proposed that the legal framework should be further developed alongside with improving people's awareness of the issue.

From http://news.xinhuanet.com/ 04/19/2017

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Ministry Issues Warnings and Protection Measures Against Wannacry Ransomware Attacks

 

The spread of WannaCry ransomware has been wreaking havoc across the world since Friday, and several Vietnamese businesses and agencies are advised to take cautions. The VNCERT, under the Ministry of Information and Communications, has issued warnings as well as offered protection measures to all users to guard against the ransomware and its variations, which target Microsoft Windows - an operating system that is widely used in Việt Nam, especially the outdated Windows XP. Kaspersky has listed Việt Nam among the top 20 countries most affected by this ransomware; the other countries and territories include Russia, Ukraine, India, Taiwan, and mainland China. The VNCERT said the ransomware is extremely dangerous as it is capable of stealing information and decrypting the entire system that has been infected. Once the computer’s data have been encrypted, or ‘locked down’, a message would appear saying that the users’ files are no longer accessible. Should they want to get their data back, users are asked to pay up large sums of money to get a decryption key. The longer the users wait, the higher the ransom money. The hackers behind WannaCry only accept ransom paid via BitCoin, a digital currency that ensures that the transaction cannot be traced back.

 

WannaCry exploits a Windows vulnerability codenamed EternalBlue, which has been patched by Microsoft in an update deployed on March 14. However, not everyone has installed the patch yet, and those who have not are vulnerable to WannaCry. The exploitation of EternalBlue, suspected to have been developed using a hacking method leaked from US National Security Agency, allows the malware to spread through file-sharing protocols set up across the internal networks of organisations, many of which criss-cross the globe, according to Financial Times. WannaCry developers have prepared a Q&A section in various languages, offering infected users localised instructions on how to recover data and how to pay the ransom. Vũ Ngọc Sơn, deputy head of the anti-malware department of Bkav Corporation, the largest internet security firm in Việt Nam, said that the WannaCry ransomware’s behaviour is “not new”, but he believes that the use of this ransomware will not really ease up as “it can directly earn large profits for hackers”. Bkav recommends that all computer users immediately install updates and security patches and hotfixes via Windows Update. Users are also advised to back up valuable data regularly. Currently, an estimated 200,000 victims in 150 different countries are reported to have been hit by the cyberattack.

From http://vietnamnews.vn/ 05/15/2017

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INDIA: Supports Better International Cooperation in Cyber Security

 

NEW DELHI: India supports better international cooperation in cyber security to fight against growing cyber crime and cyber terrorism, IT Minister Ravi Shankar Prasad said.Attending bilateral meetings in Germany during G20 Digital Ministers meeting on Digital Economy, he said India is also of the view that multi stakeholders model is the best option for the spread of digitalisation and that a border should not be an impediment in the way of mobility of professionals and information, according to an official statement here.Bilateral engagements were held with representatives of Russia, Indonesia, Germany, Britian, Argentina, Singapore, China, Saudi Arabia, South Africa and International Telecommunication Union.The G20 Ministers expressed their warm appreciation for the accomplishments of the Digital India programme. They noted how Digital India is provisioning a unique digital identity - cheaply, securely, and with privacy - to 1.1 billion citizens through Aadhaar, said a statement by the Electronics and IT Ministry.

 

About the Indian government's drive towards Digital India, Prasad said: "Digital technologies and the internet, which represents some of the finest creations of the human mind are today a 'global common good'; which we can harness for bridging the digital divide, empowering and improving the quality of life for our citizens."Emphasising how India is advancing in the knowledge economy by catalysing innovation, he said: "We believe that innovation is key to our success as a digital economy. India today has one of the most vibrant startup ecosystems with over 4,000 startups every year working in emerging technology areas including IoT, data analytics, Block Chains and machine learning."Many of these startups are also in the forefront of developing solutions to many of our grand challenges in areas such as health and education."

 From http://egov.eletsonline.com 04/12/2017

 

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Decoding the Cyber Security of Maharashtra

 

The Maharashtra Police is experimenting and deploying several modern tools and technologies to ensure security for citizens, says Brijesh Singh, Secretary and Director General, Directorate General of Information and Public Relations, Government of Maharashtra, in conversation with Elets News Network (ENN).Since the Central and the State governments are focusing on safe cities, what are the initiatives taken by the Maharashtra Government in this regard?Any online solution procured by the government of Maharashtra has robust security features. We ensure that every project has a security system in place.Security is never taken as an adjunct which can be added later on, but it is a key aspect of any specific project or programme and cannot be overlooked. Hence, all the smart city projects undertaken by the Maharashtra government have cyber-security provisions of the top-notch level.The state government has started many initiatives to ensure the security of its citizens. The CCTV network of Mumbai, Pune and Nagpur is almost in the final stage of completion.Apart from this, there are dedicated cyber police stations in Maharashtra which have state of the art cyber-labs to help investigate local instances of cyber crimes. Earlier, we use to hire external cyber experts. We did not have modern tools and technologies and the requisite knowledge for the investigation of cyber crimes which led to the wastage of investigation time. But all this is passé now.Maharashtra is the only state to have dedicated state of the art cyber-labs with all kind of modern technologies deployed. Earlier, there were cyber cells in Mumbai and Pune only. With the launch of Maharashtra Cyber Security project, all the districts in the state have separate cyber labs with their offices located at district collector and police commissioner’s offices. We are using the existing network of the government to connect all the cyber cells in the state.

 

Technology has enhanced the comfort of our lives providing everything on our fingertips, how Maharashtra Police has deployed technology to ensure security of the citizens?Maharashtra is a unique state to come up with almost a thousand of cyber security projects. Apart from the cyber security labs being established in each district, we are in the process of linking each of them through a Central Processing System in Mumbai for a seamless monitoring of these cyberlabs across districts in Maharashtra.We are also organising training facilitation programme for experts in cyber security. In addition to this we are also organising awareness programmes for general citizens.For corporate and our own executives, we are coming up with Computer emergency response team (CERT) Maharashtra, which is still in the designing stage and will be launched through tenders within the next six months. The Maharashtra Police is experimenting and deploying several modern tools and technology to ensure security to the citizens, thus easing their lives.What is the roadmap of Maharashtra Cyber Security department to raise awareness amongst the citizens?We are focusing on creating awareness among citizens and teenagers who are primarily affected by cyber crimes. Now with demonetisation creating waves of digital transformation among people, incidents of fraud, hacking and other related cyber crimes are on the rise. Hence, proper knowledge and awareness is of paramount importance.

 

“For creating a friendlier ambience for our citizens, we have created over 500 cyber police stations in different districts, wherein they can lodge their complaint easily. We also issue advisory whenever there is a cyber tech intelligence with us.”Besides, we are in the process of setting up world class cyber-labs with all updated modern tools and technology, which can minimise the efforts needed for any kind of investigation.We are collaborating with the best corporate that provides us technology solutions for setting up these cyber labs. C-DAC is our system integrator. Our projects maintain confidentiality, integrity and at the same time maintains profit of the department. For creating a friendlier. For creating a friendlier ambience for our citizens, we have created over 500 cyber police stations in different districts, wherein they can lodge their complaint easily. We also issue advisory whenever there is a cyber tech intelligence with us.

 

“The Maharashtra Police is experimenting and deploying several modern tools and technology to ensure security to the citizens, thus easing their lives.”In the times to come, we will go in the mode of issuing advisory to people sector wise. For example, senior citizens face different set of threats than teenagers or women and others. Financial sector too requires a different kind of cyber security and awareness which we will provide to citizens.Has the cyber-crime rate decreased in the state, especially after. Has the cyber-crime rate decreased in the state, especially after systematic implementation of technology in the department? The more digital intervention we will have in our daily operating systems, the more cyber crime will increase. Cyber crime is at the highest where money is involved. Hence the impact is bound to increase as long as we are moving towards digitisation.

 From http://egov.eletsonline.com 04/13/2017

 

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New-Age Technology for Securing Borders

 

The Border Security Force (BSF) is adopting several latest technological advances for surveillance and guarding the borders, says Santosh Mehra, Inspector General, Border Security Force, in an exclusive interview with Souvik Goswami of Elets News Network (ENN). The Border Security Force (BSF) has always been looked upon as a force to reckon with, can you shed some light on its role in safeguarding the nation? The Border Security Force (BSF) is the largest border guarding force in the world. It is India’s first line of defence on her borders with Pakistan and Bangladesh. It solely protects the entire international borders with these two countries. BSF works shoulder to shoulder with Army on Line of Control (LoC) in Jammu & Kashmir (J&K). The troops man the borders in the remote terrains of the Rann of Kutch, the Thar Desert, snow-clad mountains in the J&K, the deltas of the Sunderbans and the malaria-infested forests of Tripura. “Borders have no longer remained in territorial realm only. With digital transformation, cyber space is bypassing territorial borders. Today, the necessity is not to secure territorial limit only; but to safeguard cyber space as well. Therefore, the challenges of security agencies have increased manifold and they need to evolve and equip themselves accordingly.” BSF was instrumental in controlling the insurgencies in Mizoram, Nagaland, and Manipur. It played a major role in controlling terrorism in Punjab and militancy in Jammu and Kashmir. The Force is also presently deployed in anti-naxal operations in Odisha and Chhattisgarh.

 

The contribution of BSF during Indo-Pak wars was also commendable. The Force has played a pivotal role during the liberation war of Bangladesh from March, 1971 (much before the armed forces swung into action in December, 1971) which culminated into a thumping victory over Pakistani Army. During Kargil War in 1999, Pak intruders could not capture the heights manned by BSF and the Force personnel have shown gallant actions during the war. The Force played a major role in containing Delhi Police Strike, 1967, Ahmedabad Riots, 1969, UP Provincial Armed Constabulary (PAC) Strike, 1973, Railway Strike, 1974, Bhagalpur Riots, 1989, etc. BSF is also assigned duties during elections. The Force has shown its human face during several disasters such as Gujarat earthquake, 2001, Orissa Super Cyclone, 1999, Tsunami, 2004, Kosi floods, 2008, Cyclone Aila, 2009, Uttarakhand Flood, 2013 and Srinagar Flood, 2014 to name a few. The Force personnel have participated in several Peace Keeping Missions under the aegis of United Nations (UN), such as Congo, Haiti, Kosovo, Sudan, etc. Though the BSF is an Armed Force of the Union, it regularly participates in several civic action programmes and provides amenities for border populations and so on. Every year, BSF plays a key role in conduct of Amarnath Yatra.

 

What are the major challenges in securing borders that our brave BSF personnel have to deal with? The BSF is manning India’s border with Pakistan and Bangladesh. On the western borders with Pakistan, the major challenge is state sponsored terrorism and trafficking of arms and narcotics. On the eastern borders with Bangladesh, the major challenges are illegal immigration and human trafficking from across the borders, and smuggling of Fake Indian Currency Note (FICN) and cattle and several other products across the border. The contiguous human settlements on both sides of boundary line pose a major challenge in maintaining the sanctity of eastern borders. Border Security Force personnel on patrol duty. How technology is being leveraged by the BSF for managing various tasks? The BSF is adopting several latest technological advances for surveillance and guarding the borders. These include unmanned aerial vehicles, aerostat, RADAR, thermal sensors, night vision sevices, underground sensors, helicopters, floating Border Out Posts (BOPs), all terrain vehicles, hovercrafts, speed boats, water crafts, etc. It is in the process of implementing Integrated Border Management System on Indo-Pak borders.

 

In the era of Digital Transformation, how important it is to secure the cyber space, especially keeping in mind the role of security agencies in the country? Borders have no longer remained in territorial realm only. With digital transformation, cyber space is bypassing territorial borders. Today, the necessity is not to secure territorial limit only, but to safeguard cyber space as well. Therefore, the challenges of security agencies have increased manifold and they need to evolve and equip themselves accordingly. What vision do you have for the BSF? Our vision is

 To be a Force of excellence in guarding the borders of India through highly professional, credible and efficient border management.

To maintain sanctity of the borders of India through eternal vigilance.

To inculcate a sense of security by harnessing cooperation of the border population.

To effectively deal with internal security challenges whenever so tasked by the government.

To achieve an effective combat capability by absorbing leading-edge technology, state-of-the art training and user-friendly equipment.

To evolve and implement a growthoriented Personnel Management System aimed at instilling core values to satisfy the social, economic and psychological needs of the Force personnel.

To effectively assist civil administration in disaster management and provide succour to the people.

To effectively promote core values of human rights, pride and dedication to duty in the Force.

 From http://egov.eletsonline.com 04/13/2017

 

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Government Partners with Google to Raise Awareness About Internet Safety

 

The Department of Consumer Affairs has collaborated with Google India on raising awareness about internet safety amongst Indian consumers.The proposed outcome of the campaign is to integrate the internet safety message into everyday tasks that the consumers undertake over the internet such as financial transactions, using e-mails, doing e-commerce or simply surfing the internet for information.Activities proposed under the campaign include training of selected VCOs, Government officials and counselors of National Consumer Helpline. Various awareness material pertaining to digital safety has been uploaded in the website of the Department, an official statement said.There is no financial implication on the part of the Department under the collaboration with Google India.There is already a National Consumer Helpline where a consumer can lodge his grievance and get assistance.

 From http://egov.eletsonline.com 04/14/2017

 

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AZERBAIJAN: How to Protect Children from Social Network Dangers

 

Azercell Telecom LLC, the leading mobile operator of Azerbaijan and Kaspersky Lab, international IT security company, calls for public attention regarding the recent crucial issue on “How to protect children from the dangers of social network”! According to Kaspersky Security Network’s Big Data, 75 percent of internet activity of children in Azerbaijan is related to communication which is primarily done on social networks. Given the average worldwide rate of 63 percent, it may be concluded that young people of Azerbaijan are quite active users of social networks.  The experts point out several major dangers with social media. For instance, children may accidentally or deliberately enter web pages “for adults”. They include not only erotics or pornography, but also any kind of information on drugs, suicide, rape or weapon. The other danger might occur as a result of chatting with unknown people. The study shows that on average 14-16 year olds personnaly know 25 friends out of 47 in social networks. In such cases, it is impossible to know whether your chat peer at the other end is a child or a criminal. 

 

Another factor increasing the danger is that teenagers show their home address, school name and locations on social networks – 55 percent of respondents admitted doing it. Such information allows criminals to locate and identify them in reality very easily. In addition, children have recently experienced cyberbullying on social networks.  How to know if something is wrong with your child on social networks?  Sudden adverse change of mood without any reason; Changing the style of usage of digital tools and social networks (child wakes up at night to access internet); Sharp increase/decrease of number of “friends” on social networks; Sudden “friends” with significant age gap; Abusive pictures and messages on personal page; Deleting social network account. This list is not exclusive, but if you observe any of these factors in your children, you should immediately act on it.  Specifically to protect children online Azercell subscribers can exclusively use the Kaspersky Lab product “Kaspersky Safe Kids”. This program helps parents to control the usage time of the device to adjust the schedule of access to the Internet and receive reports about the time that the child spends on his gadget. In addition, it protects the child from viewing adult content, informs parents about the signs of cyberbullying, provides statistics of calls and SMS and much more.

 

The leader of the mobile communication industry of Azerbaijan and the biggest investor in the non-oil sector Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile market Azercell’s network covers 80% of the territory and 99,8% of population of the country.  Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, 24/7 Customer Care, online customer services, GPRS/EDGE, M2M, MobilBank, one-stop- shop service offices Azercell Express, mobile e-service “ASAN signature”, etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012.  According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.

 From http://news.uzreport.uz/ 02/27/2017

 

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AUSTRALIA: Global Focus Needed for Cyber Security Engagement Strategy, Says Comms Alliance

 

The cross-border nature of data and increasing globalisation demand that Australia has a cyber-engagement strategy that is international in nature and aligns with our key trading partners.That’s the view put by the peak telecommunications industry group, Communications Alliance, in a submission to the Department of Foreign Affairs and Trade as the federal government considers development of Australia’s inaugural international cyber engagement strategy.CA says that as owners and operators of the underlying infrastructures, the telecommunications and IT industries have a strong interest in the development of an effective and coherent international cyber engagement strategy for Australia.“It is the cross-border nature of computer systems and the ease of data transfer globally that necessarily make any viable cyber strategy an international affair, especially for open economies that rely on international trade and relationships for the running of their economies and their national security,” CA says in its submission.

 

“Therefore, it appears that individual elements of a cyber engagement strategy, including those pertaining to cyber security — such as the Telecommunications Security Sector Reform (TSSR), data retention legislation as well as copyright and website blocking legislation — ought to flow out of an international strategy that takes into account and attempts to align with the approaches taken by Australia’s key trading partners where feasible.”CA has told DFAT that it considers that there are two specific outcomes that an international cyber engagement strategy should seek to deliver:Increased cyber literacy especially in our key trading partner countries; and Improved international coordination and development of effective enforcement mechanisms at an international level.According to CA, the Australian cyber security landscape is characterised by a wide diversity of government departments and agencies with “partly overlapping and intersecting interest in or portfolio responsibilities relating to cyber security”.

 

“These departments/agencies address a multitude of different stakeholders, e.g. telecommunications network operators, businesses across all sectors, the general public.“It appears that a better understanding of the precise roles and responsibilities of each of those, improved co-ordination of the current spread of agencies and programme — and the creation of a single national point of access to government’s cyber security agencies — would be likely to increase efficiencies and to deliver a clearer message to all stakeholders.”But, CA warns that it is also likely that the current cyber security landscape may make the pursuit of a unified and effective overall cyber strategy on a national level rather difficult and is likely to “even more impede the development and effective and efficient execution of an international cyber engagement strategy”.

 

“It is important to ask which other areas of responsibility in the field of cyber engagement (other than cyber security) government, industry, academia and other stakeholders ought to address to fully harness the advantages of the cyber  space to Australia’s (and global) advantage,” CA says.“For example, the international harmonisation of data and privacy laws, the development/fostering of open technological standards and a coherent (and timely) approach to the proliferation of the internet of things (IoT) immediately come to mind in this context.”Cyber literacy is raised by CA in its submission as a key imperative in developing Australia’s national cyber engagement policies.“Importantly, any cyber framework ought to centrearound the creation of a cyber literate nation," it says.

 

“Individuals and businesses alike must understand the continuously changing requirements of the cyber world and adopt cyber security measures as part of their daily routine, lifestyle and business practices.“Equally, industry and academia must ensure that cyber specialist resources are meeting national demand (in quality and quantity).”CA also says it is essential that individuals, and particularly small businesses, are being educated on the basics of IT functionality and security.“A concerted coordinated effort is required to achieve high levels of awareness, education and implementation of security measures.“Industry contends that the diverse array of education and awareness initiatives across federal and state agencies is not conducive to achieving this aim."

From https://www.itwire.com 04/04/2017

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Australia's Bold Plan for Cybersecurity Growth

 

Australian Cyber Security Growth Network has set its goals, fleshed out its board, and announced a detailed plan for success. The Australian Cyber Security Growth Network (ACSGN) aims to triple the size of the nation's cybersecurity industry sector, from just over AU$2 billion in revenues today, to AU$6 billion. The goal was announced in Sydney on Thursday at the launch of the ACSGN's Cyber Security Sector Competitiveness Plan (SCP), their roadmap for reaching that goal. The SCP is intended to "identify the challenges Australian organisations face when competing in local and international cyber security markets". "The SCP provides a roadmap to strengthen Australia's cyber security industry and pave the way for a vibrant and innovative ecosystem. It articulates the steps and actions required to help Australia become a global leader in cyber security solutions, with the aim of generating increased investment and jobs for the Australian economy," it says.

 

The SCP was launched by Senator Arthur Sinodinos, Minister for Minister for Industry, Innovation and Science. "The aspiration, and it's set out here in this plan so clearly, is to be a global leader in this space," Sinodinos said. "It's fantastic, the talent we have in Australia, the skills that we have in Australia, the systems we have in Australia, to be a world leader in so many aspects of cybersecurity... Now I know that can be a big call, but we have the capability to do it." Australia's attempt to build the cybersecurity sector will have three country-specific challenges, according to the ACSGN: Firstly, while Australia demonstrates excellent and world-leading cyber security research capability, there are signs the current system of research and commercialisation is inefficient. Scattered public funding for cyber security research and development weakens the country's ability to lead on innovation. Limited collaboration between the research community and the private sector further undermines the commercialisation of basic research ideas into marketable solutions.

 

Secondly, insights gained from expert interviews undertaken to develop this Plan and public tender data signal that the current market environment constrains the growth prospects of smaller Australian cyber security businesses and startups. While these companies may have the capability to develop innovative and novel product and service offerings, they often lack the business acumen, established credibility and scale to win key contracts with large industry or government customers in Australia and abroad. Barriers to export are particularly noticeable for providers of cyber security services. Thirdly, a serious skills shortage is limiting the growth of the Australian cyber security industry. Several industry surveys confirm the drought in job-ready cyber security professionals is among the worst in the world. While universities have recently begun to introduce several new study courses, they will unlikely produce enough graduates to meet industry demand in the near future. It is also questionable whether the industry will be able to draw workers with related skills from areas outside of cyber, as pathways for professional and transitional training are not currently sufficient. It is estimated that the domestic cyber security industry will need to employ at least 11,000 additional workers over the next decade.

 

The CSP runs for 98 pages, with the front cover as the only non-content graphics. It's intended to provide a thorough economic narrative to back up the strategy. The ACSGN also announced two members to its board, bringing total to five, and the creation of a second cyber security innovation node in Canberra, joining the first node established in Melbourne. The new names on the board are Heather Ridout AO, a former long-term chief executive of the Australian Industry Group, and chair of numerous business and community organisations; and Mike Burgess, most recently chief information securing officer of Telstra, and previously holding senior roles with the Australian Signals Directorate (ASD). They join co-chairs Adrian Turner, chief executive officer of Data61; Doug Elix, who retired from IBM in July 2008 as senior vice president and group executive for IBM's worldwide sales and distribution operations; and ACSGN's chief executive officer Craig Davies.

 

Davies continues to be bullish about the potential for Australia's cybersecurity sector, but once again he emphasised the need for speed. "This is the time we need to do this," he said. "Deloitte are forecasting 60,000 jobs over the next 13 years [if Australia takes a 'cyber smart' growth strategy]. Is that all? Surely we can do better than that." Davies' team took 20 Australian cybersecurity startups to the RSA information security conference in February this year. His goal is to take 50 companies in 2018. Davies said he's been told that the ACSGN is looking for the next Atlassian, referring to the company most often cited as an Australian startup success, and also to his previous role as Atlassian's head of security. "No," Davies said. "We're looking for the next 50 Atlassians." Also announced were two cybersecurity hardware products, both developed in Australia. From Penten comes the AltoCrypt Stik, a "highly portable, easy to use, secure mobility solution which provides a government user wireless access to sensitive networks both inside and outside the office," according to the promotional material.

 

The Stik bundles routers, security appliances, and cryptographic tools confirming to the UK PRIME standard for High Grade, into a single USB stick. It has the potential to replace the suitcase-sized devices currently in use. The other device is the Cog Systems D4 secure smartphone, which aims to produce a secure Android device at consumer price points, rather than the usual hardened phone price that can often exceed $10,000. Cog's reference design is based on an HTC One A9 smartphone, with a heavily modified version of Android. Its features include a virtualised key store, which means the key store doesn't touch the operating system; nested VPNs, enabling two separate and distinct VPN clients on the device; and a D4 Secure layer running on a separation kernel to provide added OS protection from common exploits and malware." The ACSGN was established at the beginning of 2017 as part of Australia's National Innovation and Science Agenda in December 2015, and is a key part of the Australian Cyber Security Strategy released in April 2016.

From http://www.zdnet.com 04/20/2017

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Australia Warned Against Complacency After China Cyber Deal

 

Australia and China have reached an agreement on cyber security under which they have agreed not to indulge in online theft of intellectual property, trade secrets or confidential business information to gain a competitive advantage.But a senior official of a cyber security company said the agreement could well end up making Australian companies less safe if they chose to put less emphasis on security based on a false sense of confidence in the deal.Tim Wellsmore, director of Threat Intelligence for the Asia-Pacific at FireEye, said the agreement did not make Australian firms less vulnerable, stop espionage, or close big security gaps in Australia's critical infrastructure.The deal was confirmed by the Department of Foreign Affairs and Trade on Monday. It was signed on Friday last week.The two countries have agreed to create a framework to share information that will help in the fight against cyber crime.

 

Also, the two sides have agree to discuss issues related to cyber security and fighting cyber crime and have a dialogue to prevent incidents that could create bilateral problems."The two countries will work together to counter malicious cyber actors, Internet distribution of child sex abuse material, email scams and other transnational cyber crime activities, as well as to identify through consultation key incidents and carry out joint law enforcement actions," a DFAT statement said.Also on the agenda are talks on options for joint operations to combat cyber crime."The two countries will exchange cyber security delegations, relevant legal and regulatory documents and learn about each other’s legal environment, law enforcement procedures and other relevant circumstances through meetings, communication on individual cases as well as other methods, so as to enhance cooperation and mutual trust," the DFAT statement said. Wellsmore said the deal was good news for Australia, but not because it stopped China from hacking to steal intellectual property.Rather, it was welcome because it was a tacit agreement by China of the levels of online theft over the past several years."It signals China may be at a point where it longer needs to steal intellectual property from Australian businesses on a widespread basis," he said. "FireEye has seen this trend under way for years as China’s economy evolved."

From https://www.itwire.com 04/25/2017

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Australian Government Consulting on Safe Harbour Extension to Online Services

 

The Australian government will consult with stakeholders on whether to extend the safe harbour provision to all online service providers, such as cloud services and search engines, in addition to ISPs.The Australian government has announced that it will hold a series of consultations with stakeholders on extending the safe harbour provisions in the Copyright Act to cover all online service providers.The proposed amendment would extend the provision beyond internet service providers (ISPs) to also encompass providers such as cloud computing services, search engines, and online bulletin boards.The provision would protect these online service providers from legal liability for any copyright infringement taking place via the services they provide -- as long as they take "reasonable steps" to remove copyright-infringing material, Communications Minister Mitch Fifield said.

 

"An expanded safe harbour regime would provide a useful mechanism for rights holders to have material that infringes their copyright removed from online service providers," Fifield said."An expanded regime would also ensure that service providers are not held responsible for the infringing actions of their users, provided they take reasonable steps to take down material that infringes copyright."Department of Communications Secretary Heather Smith will run several roundtable discussions with interested stakeholders on the proposed extension of the safe harbour provision, with Smith to advise the government in June on how it should proceed.The announcement follows the Productivity Commission last year recommending that Australia apply the safe harbour provision to all online service providers."Online service providers, such as cloud computing firms, would face fewer impediments to establish operations in Australia," the Productivity Commission said in December.

 

"The copyright system will be more adaptable as new services and technologies are developed, facilitating greater innovation. Aligning with international systems further reduces business uncertainty."The commission had added that Australia's current copyright laws are skewed in favour of rights holders to the detriment of consumers, and said that the government should adopt the Australian Law Reform Commission's recommendations to implement a fair use provision in the Copyright Act."Fair use would similarly allow Australia's copyright arrangements to adapt to new circumstances, technologies, and uses over time," the commission said at the time.Fifield pointed out that the government is currently pushing several piracy-related reforms on copyright law, including through the Copyright Amendment (Online Infringement) Act 2015 , which passed both houses of parliament in mid-2015 and allows rights holders to obtain a court order to block websites hosted overseas that are deemed to exist for the primary purpose of infringing or facilitating infringement of copyright.

 

In addition, the Copyright Amendment (Disability Access and Other Measures) Bill 2017, introduced last month, was designed to ensure that libraries, archives, educational facilities, cultural institutions, and the disability sector have "reasonable access" to copyrighted content, with their usage of copyright material not constituting infringement.Back in November, the Joint Standing Committee on Treaties recommended that the government pass the safe harbour provisions amendment to the Copyright Act in order to ensure that Australia would not be in breach of its international obligations as described under the Trans-Pacific Partnership (TPP) trade deal.Section H of the Intellectual Property chapter of the TPP had mandated that member states implement both fair use and safe harbour provisions.

 

"Each party shall ensure that legal remedies are available for right holders to address such copyright infringement, and shall establish or maintain appropriate safe harbours in respect of online services that are internet service providers," Article 18.82 said.Articles 18.68, 18.69, and 18.74 also provided that criminal and civil penalties do not apply to "a non-profit library, museum, archive, educational institution, or public non-commercial broadcasting entity".The committee's recommendation followed the Australian Digital Alliance and Copyright Advisory Group in October arguing at a TPP hearing that without the more extensive safe harbour provisions under the proposed Copyright Act amendments, Australia would be in breach of its international law obligations.

 

While the TPP is now on ice following the United States' abandonment of the multilateral trade deal thanks to the election of Donald Trump, the Australian Treaties Committee said the fact that a Bill exists to expand safe harbour provisions to schools, universities, and online service providers shows that the problem is "real" and the law must be amended."In Australia, a mistake was made in the amendment to the Copyright Act that included the safe harbours provision. The Copyright Act contains a safe harbour provision for 'carriage service providers' only. This means that commercial ISPs are provided safe harbour protection, but schools and universities are not," the report said."The problem is an Australian one. The fact that the issues raised during the inquiry in relation to safe harbours provisions has reached the stage of being addressed in a draft Bill would indicate to the committee that the problem is real. The committee recommends the Australian government progress the safe harbours amendments to the Copyright Act."

From http://www.zdnet.com 04/26/2017

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Losses from Reported Australian Hacking Incidents Quadrupled in 2016

 

The consumer watchdog revealed that AU$2.9 million was reported as lost to hacking in 2016, up from a mere AU$700,000 in 2015.The Australian Competition and Consumer Commission (ACCC) has reported a four-fold increase in hacking scams, with AU$2.9 million lost to such activity in 2016, up from AU$700,000 in 2015.According to Targeting scams: Report of the ACCC on scams activity 2016, businesses bore the brunt of these scams, with over half -- AU$1.7 million -- being attributed to businesses."While the digital economy presents many opportunities and efficiencies for businesses, it also presents significant risks," ACCC deputy chair Delia Rickard says in the report's foreword."Scams targeting businesses are becoming increasingly sophisticated using modern technology to make fake emails, invoices and websites appear legitimate to even the astute business person."

 

While the digital age is hitting businesses in Australia, the report [PDF] highlights that consumers are also being affected by scammers, with digitisation providing the opportunity for scammers to try new tricks.Online scams -- those executed via the internet, email, social networks, and mobile apps -- outnumbered phone-based scams in 2016, with an increase of 130 percent over 2015.Elsewhere in the report, losses to online scams accounted for 58 percent -- AU$48.4 million -- of total losses, while social media was a particularly busy platform used by scammers to lure victims, netting losses of AU$9.5 million in 2016 compared with AU$3.8 million in 2015.Of the social media scams, the most prevalent were related to online dating and sextortion, a form of blackmail in which compromising images of the victim are used to extort money.In 2016, Scamwatch received over 440 reports from victims of sextortion in the country.

 

Phishing scams and identity theft were the most prevalent of all phone scams during the year, with 19,344 reports of scams mostly the result of cold-calling from fake investment firms.In addition to the increase of scams through social media, the ACCC said emerging trends in 2016 included scams using iTunes and other gift cards, mostly relating to tax scams.Over 20,000 reports were made to Scamwatch about this type of scam, with 280 reported scams totalling a loss of over AU$1.4 million, with 60 percent of victims admitting they paid the scammer with iTunes gift cards.Email-based scams were still highly profitable, the ACCC found.The Australian Cybercrime Online Reporting Network (ACORN) also received a large number of online scam reports in 2016, with 45,068 scams totalling approximately AU$205 million known to the organisation.

 

Investment scams, online identity theft, and hacking were some of the largest categories for losses reported by ACORN.Scam disruption programs operated by the ACCC, South Australian Police, and Western Australian Police, in collaboration with the WA Department of Commerce, use financial intelligence to proactively detect Australians sending funds to high risk jurisdictions, the ACCC said, noting that many of the victims do not report their loss to the ACCC."A combined estimate of losses to this unreported scam activity is approximately AU$11.5 million," the report says. "An aggregate of losses reported to Scamwatch and ACORN, together with unreported losses detected through scam disruption programs show approximate overall losses of almost AU$300 million."However, the ACCC, believes this figure is by no means conclusive of the total cost of scams, given many victims do not report their experiences, pointing to a Personal Fraud survey from the Australian Bureau of Statistics that estimated the total amount lost to personal fraud as closer to AU$3 billion.Those over the age of 65 were reported by the ACCC as being the most vulnerable victims, copping the highest financial loss of AU$13.6 million.

From http://www.zdnet.com 05/18/2017

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NEW ZEALAND: Gov’t Launches New $22.6m Cyber Security Initiative

 

Communications minister Simon Bridges has launched a new cyber security unit saying it will help New Zealanders respond to online threats.The new unit, CERT NZ was foreshadowed in the 2016 Budget, which allocated it funding of $22.2m over four years. It will serve as the first place for New Zealanders to report a cyber incident and will provided five services: threat identification; vulnerability identification; incident reporting; response coordination and readiness support.InternetNZ welcomed the move but said it represented a critical piece of Internet security infrastructure for New Zealand that was long overdue. “InternetNZ has been advocating for a New Zealand CERT since 2005 and we're really delighted to see it up and running,” CEO Jordan Carter said.

 

Bridges said CERT NZ would make it easier for people at work and at home to understand, prevent and recover from cyber security incidents. “We want to build a confident, secure and engaged online New Zealand as the ever-evolving digital world increasingly impacts on almost all aspects of our lives,” he said.“New Zealand joins a large and sophisticated global network of CERTs, in which it will play an important role developing and executing best practice processes and systems to prevent and respond to cyber security incidents.”Bridges said access to international best practice and threat information would increase New Zealand’s ability to protect its information and systems against cyber threats. “It will also enhance New Zealand’s reputation as a trusted business and security partner, which has benefits to our economy and our many businesses that rely on international trade,” he added.

 

However, Dr Ryan Ko, head of Cyber Security Lab at the University of Waikato, said more capabilities, in terms of tools and awareness, were needed for all public and private stakeholders – big and small. “This will allow them to be able to respond and get back to business quickly.”He said the inability to respond quickly and effectively to attacks on the critical infrastructure in New Zealand represented one of the biggest cyber threats.The new unit will work in partnership with:-The Department of Internal Affairs (DIA), which investigates complaints about spam in New Zealand and which is responsible for enforcing the Unsolicited Electronic Messages Act 2007;- The National Cyber Policy Office (NCPO) within the Department of the Prime Minister and Cabinet, which leads the development of cyber security policy advice for the New Zealand Government;- The National Cyber Security Centre whose role is to protect New Zealand’s most significant organisations from cyber security threats.- NetSafe, the independent, non-profit New Zealand organisation focused on online safety;

From https://www.computerworld.co.nz 04/13/2017

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Early Challenge for NZ’s New Cyber Security Response Team

 

Just a week after the announcement of its formation, New Zealand’s new National Computer Emergency Response Team (CERT) has been called on to help the nation respond to a global ransomware attack of epic proportions.The National Cyber Security Centre (NCSC) said it was working with the newly established CERT NZ to help protect New Zealanders from the ransomware known as WannaCry.On May 12 IT security news site The Hacker News reported what said was “believed to be the most massive ransomware delivery campaign to date … [hitting] computer systems of hundreds of private companies and public organisations across the globe.It said the Ransomware in question had been identified as a variant of ransomware known as WannaCry (also known as 'Wana Decrypt0r,' 'WannaCryptor' or 'WCRY').

 

It added: “What's interesting about this ransomware is that WannaCry attackers are leveraging a Windows exploit harvested from the NSA called EternalBlue, which was dumped by the Shadow Brokers hacking group over a month ago. Microsoft released a patch for the vulnerability in March (MS17-010), but many users and organizations who did not patch their systems are open to attacks.”The NCSC said it was taking steps to help increase the resilience of New Zealand’s nationally significant systems, adding “We are also working with CERT NZ to provide information on how individuals, small businesses and operators of larger systems can reduce their vulnerability to ransomware attacks.”In a statement issued at 14:30 hrs on 13 May, the NCSC said neither it nor CERT NZ have received any reports of a New Zealand incidence of the attack, and it urged anyone suffering an attack to contact CERT on www.cert.govt.nz. CERT’s formation was announced on 5 May by communications minister Amy Adams who said it would be established with funding of $22.2m from the 2016 budget and would be the central component of New Zealand’s cyber security architecture responsible for monitoring, tracking and advising on cyber security incidents or attacks affecting New Zealand.She also called for nominations of people to sit on an advisory Board to provide advice on the establishment, ongoing operation and longer-term organisational form of CERT.

From https://www.computerworld.co.nz 05/15/2017

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5G Data Is Coming, and It Will Supercharge Your Internet Connection

 

5G wireless data is coming, and it will change everything. It will be in your house, your office and the places in between. It will not just follow your car, but speak to it. 5G wants you to be comfortable about all this, because 5G cares about you. Maybe I’m laying on the hype a little thick for this future advance in wireless broadband. But I’m not overselling it any more than many participants at Mobile World Congress did last week. “5G will connect everybody and everything,” declared Tim Baxter, president and chief operating officer of Samsung Electronics America, during the company’s presentation at the conference. Stéphane Richard, CEO and chairman of France’s Orange Group, had a shorter phrase for 5G’s appeal at a keynote Tuesday: “5G will be key to a better me.” So when will we be able to use this internet magic bullet? Not soon enough, it turns out.

 

The basics: speed and responsiveness

Two basic things set 5G apart from today’s 4G LTE (“Long Term Evolution”) technology. One is speed. 5G promises data connections that are normally reserved for the kind of gigabit fiber-optic connections that many Americans don’t even have access to. The second is exceedingly low “latency”— the time it takes for a single packet of data reach its destination, which would make apps and services much more responsive. Today’s wireless broadband is generous with bandwidth but stingy on latency. For instance, PCMag.com’s nationwide 2016 testing found that Verizon (VZ) offered America’s fastest LTE, with downloads averaging a speedy 27.79 megabits per second. Its latency, though, measured a pokey 60.97 milliseconds. 5G, however, promises to drive down latency to below 1 ms, what you’d get on a hard-wired network connection. That means apps that react far faster to your inputs.

 

Do human users need that kind of responsiveness on a mobile device? Probably not. But, as Richard noted, self-driving cars and robot surgeons will. So will streaming virtual reality. At Samsung’s event, Verizon chief information and technology architect Roger Gurnani said 5G would allow “virtual amusement parks where you can experience immersive entertainment and amusement without having to stand in long lines.” Verizon is also betting that 5G will replace wired home connections. The company will start “pre-commercial” testing in 11 U.S. cities in the coming months. In January, AT&T (T) announced plans to test its 5G network to deliver its DirecTV Now video service in Austin, TX. What’s more, 5G networks should support far more devices at once — although if this means that 5G users in Washington have sufficient bandwidth on 2021’s Inauguration Day, I will be pleasantly surprised.

 

The obstacles

5G networks, though, will require much more infrastructure. The entire concept rides on using high-frequency spectrum with more bandwidth and less range, which means constructing far more cell sites and providing each with high-capacity fiber-optic connections back to the rest of the network. “The problem really is the amount of [capital expenditure],” said EY global telecommunications leader Prashant Singhal during the show. He estimated the cost of building the infrastructure for 5G networks at $800 to $900 billion worldwide. That’s before carriers start spending in spectrum auctions to get those airwaves. “Somebody will have to pay for that.” Carriers will also have to build out those 5G cell sites everywhere to support things like 5G-linked autonomous vehicles if, as Orange’s Richard suggested, vehicle-to-vehicle automated interactions are going to make stop lights “absolutely useless.” Otherwise, some autonomous features would stop working outside of 5G coverage. Finally, remember that carriers have yet to agree on a single detailed definition of 5G. As Andrus Ansip, European Commission vice president and leader of the EU’s digital single market effort, said during an MWC panel: “The world does not yet have any 5G standards or specifications.”

 

Ignore the hype for now

Verizon’s Gurnani suggested we’d see a 5G phone at next year’s MWC, but the industry consensus for 5G’s arrival as a mass-market reality in the U.S. remains sometime closer to 2020. You may see services advertised as “5G” sooner — at an MWC event, PCMag’s Sascha Segan reported that both Sprint (S) and T-Mobile (TMUS) might advertise upcoming gigabit-capable upgrades to 4G LTE “5G.” If that rebranding takes off, don’t be surprised to see AT&T and Verizon apply the same label to the even faster “LTE Advanced Pro.”

From https://www.yahoo.com/ 03/09/2017

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The Ranking Digital Rights 2017 Corporate Accountability Index Is Now Online!

 

The 2017 Ranking Digital Rights Corporate Accountability Index finds the world’s most powerful internet, mobile and telecommunications companies leave users in the dark, failing to disclose key information about policies affecting users’ rights. Tune in here at 9:30am ET (13:30 GMT) to watch the 2017 Index launch event at New America in Washington, DC. You can also join the conversation on Twitter by following @rankingrights and by using the hashtag #rankingrights.

 

According to the 2017 Corporate Accountability Index, top companies fail to disclose key corporate policies and practices affecting freedom of expression and privacy. While some companies have improved since they were first evaluated in 2015, most of the world’s internet users do not receive adequate information about how companies’ policies affect what users can or cannot say online or who is tracking them. Ranking Digital Rights analyzed a representative group of 22 companies whose products and services collectively are used by over half of the world’s 3.7 billion internet users. It builds on the 2015 Corporate Accountability Index, which found widespread failure by companies evaluated to disclose key information about their policies and practices affecting freedom of expression and privacy. Companies were assessed on 35 indicators in three categories: Governance, Freedom of Expression, and Privacy. This methodology was revised since the 2015 Index, following an extensive review and consultation process. It also includes new indicators, focusing on company disclosures related to issues such as network shutdowns and data breaches.

 

Selected findings include:

Top scores: Overall, Google ranked highest among 12 internet and mobile companies, followed closely by Microsoft. They were the only two companies to score over 60 percent. The U.K.-based Vodafone and U.S.-based AT&T tied for first place among 10 telecommunications companies, despite significant gaps resulting in scores of less than 50 percent. Mobile ecosystems: Six new companies were added to the 2017 Index, including Apple and Samsung, which control the world’s largest mobile ecosystems. Apple ranked seventh among the 12 internet and mobile companies evaluated, with an overall score of only 35 percent, despite the company’s strong public stand for users’ privacy rights in the face of recent U.S. government demands.

A major reason for Apple’s relatively low score was lack of disclosure about commitments and policies affecting freedom of expression. Also, next to its U.S. peers, Apple disclosed little about how or whether it has institutionalized commitments to protect users’ rights. Samsung ranked ninth out of 12 companies in the same category, scoring only 26 percent. Given that most of the world’s new internet users are coming online through smartphones it is especially troubling that companies controlling the world’s mobile ecosystems do not clearly disclose policies affecting users’ freedom of expression and privacy. We hope the Index will lead to greater corporate transparency across the industry, thereby empowering users to make more informed decisions about how they use technology.

 

Other highlights of the 2017 Index:

Freedom of expression is getting short-changed. How do the company’s actions affect our ability to publish, transmit, or access content? With a couple of notable exceptions, most companies disclosed the least amount of information about policies that affect users’ freedom of expression. Handling of user information is opaque. How and for what purpose is our information collected, shared, retained, and used?  If somebody were to build a profile on us using this information what would it look like? Companies don’t disclose enough for us to understand our risks and make informed choices. Security commitments lack sufficient evidence. Is a company making maximum efforts to keep our information secure? While we don’t expect companies to reveal security information that will help attackers, they need to provide clearer evidence that their security policies and practices are robust enough for us to trust them with sensitive information. The Index also includes practical recommendations for steps that internet and telecommunications companies–as well as other companies throughout the sector–can take to improve. These include:

 

Provide concrete evidence that the company has institutionalized its commitments. While it is important for company leaders to demonstrate strong personal commitments to users’ rights, it is even more important that such commitments be clearly institutionalized. Otherwise, how do users know whether policies and practices will change or stay the same after key individuals leave the company? Explain to users why speech, access to information, or access to service may be blocked or constrained. Who has the ability to ask the company to remove or block content or otherwise restrict speech? How does the company handle these requests? Are there effective grievance and remedy mechanisms? Companies must be transparent and accountable about the circumstances under which access to a service may be denied, or content is restricted or blocked. Demonstrate a credible commitment to security. Companies should maintain industry standards of encryption and security, conduct security audits, monitor employee access to information, and educate users about threats. These policies and practices should be disclosed to users. To view and download the complete report—including in-depth analysis and “report cards” for each company—as well as raw data files and other materials, visit rankingdigitalrights.org/index2017. The 2017 Index website and data visualization were developed in partnership with the SHARE Foundation, a digital rights NGO.

From https://rankingdigitalrights.org/ 03/28/2017

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5 Lessons for Cities on the Cusp of a Smart Revolution

 

When it comes to creating an urban space infused with technology, there are many cities in both developed and developing country contexts that are seeing success. Barcelona, Spain, is just one city gaining a reputation as a leader in smart innovation. In 2014, the Catalan capital was awarded the first European Capital of Innovation Award by the European Commission, “for introducing the use of new technologies to bring the city closer to citizens,” and in 2011 was chosen to host the Mobile World Congress for seven years. Each smart innovation the city has integrated collectively contributes to improving urban mobility, promoting an inclusive community and transforming public spaces, while impacting citizens’ quality of life, the environment and local economy. In that respect, smart technology is proving to be an effective tool as cities strive to achieve the 2030 Agenda for Sustainable Development.

 

Munish Khetrapal, managing director of Smart Cities and Internet of Things at multinational technology company Cisco, explained that Barcelona’s energy efficient LED street lighting system alone had lowered costs by 20-40 percent, while a waste management sensor system had improved efficiency by up to 15 percent. In an internal study of 250 cities over three and a half years, Cisco found that if cities start to digitize themselves, “over $3 trillion of incremental value can be created,” said Khetrapal. So is this progress reserved only for those cities ahead of the technology curve, or can any city learn from Barcelona’s achievements? “With the whole IoT boom and the technology of digitization, the barrier between developed and developing city doesn’t exist. It’s all about innovation now,” said Khetrapal, adding that it’s important someone working in this space can build and design technology in a global context, and implement it in a local context. This need for local knowledge and understanding could mean a boost in job opportunities for local residents when smart technology comes rolling into their city. For those working to implement such systems in cities on the cusp of a smart revolution, here are five lessons that can be learned from Barcelona’s transformation.

 

1.      Identify gaps and priorities

Pilar Conesa, founder of the innovation consultancy Anteverti, as well as the annual Smart City Expo in Barcelona, said that it is important cities first “identify what their gaps and priorities are.” Upon its creation in 2011, the Urban Habitat Department in Barcelona did just that. It identified 12 significant areas for improvement, including architecture, water and urban planning, and then devised 24 programs, such as the smart water project and the zero emissions mobility project, to tackle these. Conesa explained that when addressing a city’s needs the focus should not be concentrated on improving a single area, but balancing and evolving different areas. “There are some cities who have already improved a lot in sustainability or mobility, but Barcelona has a balance between sustainability, energy and developing technology platforms in order to connect all the information around the city,” she said. This means that funding should be made available for projects covering a variety of areas, such as health care, mobility and economic development.

 

2. Think for the future

A big part of achieving this balance is planning ahead. Barcelona has been forecasting for the possible effects of global warming by introducing smart infrastructure such as the hybrid bus network. Khetrapal said cities in India are beginning to replicate this same forward thinking. “It’s not only about the next step and where the next wave of cities are going, [and] it’s not about finding out what the city needs to do today — that’s a journey they have already started,” he said. “It’s what they need to be doing for tomorrow [that’s important].” While for Barcelona that could mean looking to combat pollution and excess waste, Khetrapal said that many cities in India are concerned with traffic accidents, and are using new data derived from smart systems to predict climate and congestion patterns. From there, they can look to prevent accidents and traffic build-up by setting up alternative routes, which could not only potentially save lives, but also protect the environment by reducing fuel emissions. This innovation is happening in India because of their ability to build on the learnings cities across the world have already implemented, said Khetrapal.

 

3. Involve citizens in the process

Josep Roig, secretary general of United Cities and Local Governments, a global knowledge-sharing network for city leaders based in Barcelona, highlighted that when going through the urban development process, people should be considered just as much as the environment. “Local governments have to look at people and place at the same time,” said Roig. “This is our main aim — how we develop or urbanize to make sure this is for the well-being of the people living there.” That means keeping residents informed of changes, explaining new processes and asking them for input. While this may be standard procedure for organizations implementing development projects, such a collaborative approach could be new to many city leaders. In Barcelona, one way this is being done is through neighborhood FabLabs. These are spaces equipped with digital technology that help empower citizens to create smart innovations to improve their local area, while tapping into the knowledge of a global community. “The change in cities has to come from an understanding of your own context, which is why we talk more about inspiration than replication.”

— Sara Hoeflich, UCLG’s director of learning and cooperation

There are currently 1,033 such spaces worldwide. In the town of Bohol, Philippines, this kind of space has been used by local innovators to repurpose plastic and reduce the amount of waste.

 

4. Consider context

Understanding the local area is another point Cisco’s Khetrapal said is important for city managers and project implementers to remember. “In a smart city it’s not just about technology, it's about understanding what culture is there — what works well in one city doesn’t necessarily translate to another,” he said. “Barcelona has the ability to transform visionary leadership, but also understands that you have to maintain local culture as you intersect it with technology.” Citing Cisco’s parking sensor project in Barcelona, Khetrapal explained the same system couldn’t automatically be implemented elsewhere, because the sensors won’t work if there is snow, for example. While that isn’t a problem for Barcelona, or Bangalore, India — where the system is currently being replicated — it could be an obstacle elsewhere. Sara Hoeflich, United Cities and Local Governments’ director of learning and cooperation, agrees that considering context before replication is key. “Bilbao or Barcelona are [examples of] very inspiring cities and great things are being done, but replication is rarely possible because we never have the same context,” she said. “The change in cities has to come from an understanding of your own context, which is why we talk more about inspiration than replication.”

 

5. Work with local partners

That’s where working with local partners comes in. Multinational companies are working with local companies to implement smart systems, because “innovation is happening on the ground,” Khetrapal said. Cisco partnered with Worldsensing, a Barcelona-based technology company, to implement the city’s parking sensor system, and worked with Israel’s Takadu to manage and collect information on wastewater management. As an increasing number of cities begin to navigate their way through smart city transformation, there are others that have already begun the process and their experiences can be accessed and adapted. Barcelona is one among many other cities, such as Medellin, Colombia, and Seoul, South Korea, that are already on that journey, and their lessons can be tapped into via sharing platforms, city partnerships and high-profile events. While the journey a city goes through is its own, and should be crafted considering its local context, it is important to remember that whatever the challenges encountered — what’s important is how the course correction is made, and how project leaders and city managers are applying lessons learned along the way.

From https://www.devex.com/ 04/05/2017

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How Smart Cities Are Building the Future

 

Smart cities are coming.Municipal governments around the globe are employing big data and Internet-of-Things applications to improve many aspects of daily life. Major tech companies like IBM, Cisco and Microsoft are in on the trend, and are battling for a slice of the $15 billion that's projected to be spent on software by 2021, according to Juniper Research.Urban residents accounted for 54 percent of the total global population in 2014, according to the World Health Organization, and that figure was projected to grow nearly 2 percent each year until 2020.That growth means that cities are facing increasing challenges, including congested transport and the need to supply sufficient energy to meet demands of growing populations.Juniper Research noted a city's ability to provide renewable energy, alongside its means to efficiently manage energy storage will be increasingly important.

 

"Right now North America and China are leading the way, although Trump is likely to dampen what is already slowing U.S. investment," Steffen Sorrell, principal analyst at Juniper Research said.President Donald Trump has supported fossil fuel production and repeatedly denied climate change."Who would have thought 10 to 15 years ago, that the Far East and China would be leading the globe in smart energy efforts by 2020?" Sorrell said.Still, many challenges remain for cities on their way to becoming "smart." Major upfront costs for both infrastructure and software are propelling many governments to turn to public-private partnerships.CNBC looks at three cities working on becoming "smart":

 

Singapore

The city-state might be the "smart" gold-standard for its extensive effort to collect data on daily living. Its Smart Nation program was launched in 2014 and collects data on many facets of life.Data is collected in a platform, Virtual Singapore, which helps the government understand how the city is functioning in real-time and potentially predict how crowds might react in an explosion or how infectious disease might spread.

 

Dubai

As part of the Smart Dubai initiative, the government has rolled out more than 50 smart services from 22 government entities. It allows people to access everything on one app, Dubai Now.App users can do everything from pay a speeding ticket, pay an electric bill, renew vehicle registration and track the status of a visa.

 

Barcelona

The Spanish city is working to rethink its energy costs, with a goal of saving billions of dollars in the process, according to Juniper.Using motion sensors, Barcelona has implemented smart lighting in its street lights which dims and brightens depending on activity by cars or pedestrians. The city offers systems that allow drivers to know exactly where free public parking spots are available at any given time.

From http://www.cnbc.com/ 04/05/2017

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World Bank Group Launches New Open Data and Analytics Energy Platform

 

Key energy sector data will now be easily accessible in one place and at no cost on the new and growing ENERGYDATA.INFO, an open data and analytics platform the World Bank Group and partner organizations launched today at the Sustainable Energy for All Forum.Governments, companies, development organizations, and others can both find and contribute energy-related data on ENERGYDATA.INFO. So far it features more than 150 datasets and applications from 10 partner organizations, including: Bloomberg New Energy Finance, World Resources Institute, Columbia University Earth Institute, GIZ, the United Nations, KTH Royal Institute of Technology in Stockholm, Innovation EnergieDéveloppement (IED), and Lawrence Berkeley National Lab.The collaborative initiative is a public good, aimed at harnessing the data revolution to speed up progress on the seventh United Nations Sustainable Development Goal (SDG 7). In developed economies, access to data and complex analytics is fueling the transformation of the energy sectors, while a data gap persists for developing economies where investment is greatly needed.

 

“To meet the targets for SDG 7, we must invest in and prioritize open data. ENERGYDATA.INFO will be of enormous value to the private sector and to policymakers, providing data they can use to de-risk investments and make more informed decisions, leading to faster impact on the ground. We encourage others to join our effort to make this kind of energy data widely available,” said Riccardo Puliti, Senior Director and Head of Energy and Extractives at the World Bank. ENERGYDATA.INFO users can access electricity network maps to better plan renewable plant locations and off-grid solutions deployments, technical and commercial performances of African utilities to better assess investment risks, time-series maps of renewable measurement sites to facilitate large-scale renewable feasibility studies, and high-resolution population and settlement geospatial datasets to plan energy projects for greater impact.

 

Beyond datasets, it features tools to dig deeper, with apps that allow users to:

Assess the potential market for off-grid energy solutions

Determine solar power potential and solar plant prospective electricity outputs for any given location

Monitor rural electrification progress from nightlight satellite imagery data

Generate universal electrification scenarios, and more.

To meet Sustainable Energy for All objectives, it is estimated that renewable energy investment would need to increase by a factor of 2-3, while energy efficiency investment would need to increase by a factor of 3-6, according to the new Global Tracking Framework report released this week. Estimates suggest that a five-fold increase would be needed to reach universal access by 2030.

From http://www.worldbank.org/ 04/05/2017

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This Fundamental Global Problem Touches Everything from Farming to Technology

 

Bone-thin, malnourished kids in the developing world staring blankly into the camera have become the poster children of nearly every campaign to end world hunger. Yet despite evidence suggesting enough food is produced to feed every mouth on the planet, that global struggle persists.More than 20 million people in Somalia, South Sudan, Nigeria and Yemen risk death by starvation by July, the United Nations warned in February. South Sudan has already declared a state of famine in a crisis largely due to a violent civil war.But fighting global hunger is just one of the many complex challenges under food security.From diseases affecting plants and animals to climate change to protectionist trade policies, the threats are diverse and plenty. Meanwhile, the demand for food continues to swell with global population projected to grow by another 2 billion by 2020.Against this dreary backdrop, governments, multinational corporations and start-ups are looking to innovation and investments for solutions.

 

Public sector support

Singapore was ranked the third most food-secure country after the U.S. and Ireland on the Economist Intelligence Unit's 2016 Global Food Security Index, which measures the affordability, availability, quality and safety of food across 113 countries.It was a remarkable feat for the island-nation, smaller than New York City, to be ranked higher on the index than food-producing neighbors like Malaysia and Thailand.Instead of looking to become food self-sufficient, the land-scarce country embarked on a comprehensive food security road map in 2013, which included a commitment to food innovation and to diversify food import sources.The EIU index also revealed that Singapore's agricultural tariff rates at 1.1 percent were the lowest in the world, underpinning the affordability of food in a country heavily dependent on food imports.

 

Singapore's government agency, Agri-Food and Veterinary Authority (AVA), also supports its local farmers through productivity funding schemes and has agrotechnology parks, which support local farms with the infrastructure for advanced technologies and techniques.Over in China, Beijing has rolled out drastic agriculture reforms to protect food security, such as the introduction of tax on fertilizers and pesticides and incentives for domestic farmers to grow crops in a sustainable manner.Recent Chinese acquisitions also reflect the country's food security priorities, from the controversial purchase of Australia's largest dairy farm, Tasmania's Van Diemen's Land Company, to a 50 percent stake in Silver Fern Farms, which is New Zealand's largest meat processor.The Agricultural Development Bank of China, which is one of the country's main policy lenders, also agreed last year to invest up to 3 trillion yuan ($450 billion) by 2020 to modernize China's agriculture industry.

 

Meeting nutritional and dietary needs

In a bid to combat malnutrition and "hidden hunger" — which occurs when the quality of food people eat does not meet their nutrient requirements — one Singapore-based start-up hoped that a simple yet innovative solution might be found in a staple food.Two years ago, news reports uncovered the poor quality and nutrition of catered meals for foreign construction workers in Singapore, which gave Jack Sim the idea for a social enterprise to provide fortified rice.Sim, founder of non-profit group Base of Pyramid Hub, partnered with Dutch nutritional products manufacturer Royal DSM to blend nutritionally-fortified rice kernels with ordinary milled rice, and then sell it to caterers in Singapore.The start-up, called 45Rice, provided over 200,000 meals for foreign workers last year and launched a mobile app platform to connect caterers using fortified rice with construction firms.

 

45Rice General Manager Kevin Moon told CNBC the company is hoping to get its products on the shelves of local supermarkets by the third-quarter of 2017, and it has plans to eventually expand into developing markets."Infusing our everyday foods with nutritional fortification will become especially important in the near future, especially as climate change begins to make a deeper impact on the availability and production of staple foods," Pieter Nuboer, vice president of human nutrition and health at DSM, said in an e-mail to CNBC.Nuboer also stressed the importance of innovation to help meet the demand of a growing global population and changing dietary choices.Royal DSM has a project named "Proteins of the Future," which extracts plant protein from the inedible by-products of rapeseed and canola oil extraction, he said. The plant proteins can then be added to sports nutrition or elderly nutrition products.

 

Supporting small-scale farmers with Agritech

While government programs and fortified products can help food security, farms are ultimately the backbone of the industry.But as supply chains consolidate, there has been a growing global warning that small-scale farmers need to be supported.About 90 percent of the world's farms are owned and operated by families, most of them are small and found in rural areas of the developing world, FAO data showed. Many of these smallholder family farmers are poor and food insecure, with limited access to markets and services.Companies like Cargill need to support these smaller farmers, not by asking them to merge into a big firm, but by helping them increase productivity through service support and education of best practices, said Peter van Deursen, the Asia Pacific chief executive officer of Cargill."If you get production of smallholders up, you can raise their income and allow them to reinvest in the farm…these smallholders can be part of a solution (to food security) in some parts of the world," he said.Agritech — the buzzword for technology used to enhance farming systems and agricultural production — can also support small farms.Anything from farm management software to precision agriculture and predictive analytics can be agritech, and some see it as a good investment."Agriculture is a risky business, as it is regulated by governments in most countries, and venture capital firms lack the domain expertise so very few invest in this sector," said Arun Kant, chief executive and chief investment officer at Singapore-based investing firm Leonie Hill Capital.

 

But Kant told CNBC that as technology plays a bigger role in agriculture and as governments start to relax private investment regulations investors could see better returns from their investments. One of the firm's latest investments, according to Kant, is in a start-up that supports small-scale dairy farmers in India by providing smart milk collection and other services.Sanjay Nath, who told CNBC he was the founder of the company, said he saw an opportunity in the dairy industry because there was a need to reform the current unhygienic practices of milk collection, improve the safety and quality of the product and help farmers receive fairer incomes.Euromonitor analyst DilipRadhakrishna told CNBC the Indian dairy industry "is unorganized and cold storage facilities have not been well-developed."Indian dairy farmers are also disadvantaged by the "low procurement prices offered by the government and private bodies" and the "dominance of middle men at milk collection centers," the analyst said.

 

The scope of the problem

"Food security, free trade and sustainability are a triangle of factors that are correlated with each other — one can't be excluded from the other," Cargill's Van Deursen told CNBC.The world's current food production is actually sufficient to feed its 7 billion people, Van Deursen said, but protectionism is a major problem affecting the availability and affordability of food. The barriers to open trade prevent goods from moving freely from one place of surplus to another facing shortage.The commodity giant chief cited Russia's grain export ban in 2010 as an example of how one country's protectionism leads to a major disruption to international food supply.

 

Grain prices rose as a result of the ban. Egypt, Russia's biggest wheat customer, had to scramble to find alternative sources, and the government committed to subsidize grain and bread prices so as to avoid any public unrest. Pakistan, which was another big importer of Russian wheat, saw wheat prices surge just as the government was reducing food price protections and its poverty rate rose by 1.6 percent over a short period, according to a 2011 Oxfam report.Sustainability is also another concern, as mounting pressure on natural resources and climate change impact agriculture and food production.The negative effects of climate change also mean there needs to be a transformation of food and agriculture systems to protect the ecosystem upon which agriculture depends, according to a United Nation's Food and Agriculture Organization (FAO) 2016 report.The FAO report warned that climate change will hurt the productivity of crops, livestock, fisheries and forestry across all regions after 2030.Clarification: This article has been updated to clarify the reference to Australia's Van Diemen's Land Company

From http://www.cnbc.com/ 04/12/2017

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Smart Cities Look to the Future

 

Most citizens might view a streetlamp as just a streetlamp, but to a city planner in a smart city, a light post is an opportunity to build a framework for optimizing city operations such as environment, transportation, and safety and security. Urban challenges such as safety and security, traffic congestion, aging infrastructure, and even responses to events like climate change and disasters, have often been addressed by silo-based departments. However, more and more city governments are moving toward smart city solutions that leverage IoT technologies. Smart city strategists and urban planners need to implement the solutions that make it possible to utilize the data collected from various kinds of devices for holistically optimizing city operations. The Gartner Hype Cycle for Smart City Technologies and Solutions, 2016, revealed that CIOs and urban management leaders have embraced the smart city idea for infrastructure and service delivery, despite the technological challenges.

 

“CIOs must leverage context-based data from different city infrastructures to develop sustainable and forward-looking business and citizen services, while optimizing city operations,” said Nagayoshi Nakano, research vice president at Gartner. In the 2017 Predicts report, Mr. Nakano shares some recommendations for smart city implementation. By 2020, 10% of smart cities will use streetlamps as the backbone for a smart city WAN. Cities switching from conventional streetlamps to LEDs presented an interesting opportunity for smart city CIOs to utilize the new lamps’ already connected status. Most LED streetlights have some form of connectivity, usually to monitor the lamp and meter the power. It’s not a very strong connectivity; generally they have low bandwidth and limited communication. However, the simple fact that they offer connectivity means CIOs have a unique opportunity to create a citywide WAN using streetlamps. This would actually supply more bandwidth to the streetlamps, which allows for more sophisticated streetlamp technology such as video, and creates a network. It solves the immediate problem of streetlamp connectivity, but also lays the groundwork for future smart city projects. This will reduce the need to have multiple networks within the smart city infrastructure, and eliminate each future projects from having their own WANs.

 

CIOs should ensure that they have enough bandwidth to support all conceivable smart city programs, or the ability to add at a reasonable cost. It’s also important to plan where the streetlamps will be built to ensure constant connectivity. Work with the city streetlamp vendor and plan for any projects that might arise in the coming 10 to 20 years. By 2020, 30% of smart cities’ ambient care applications — related to, for example, medical/healthcare/nursing care, including proactive care — will have introduced smart machines and robotics in nursing care and medical facilities. City planners are tasked with issues surrounding medical, healthcare and nursing issues. Smart cities, which offer ambient care solutions, provide innovative opportunities in these industries. For example, IoT technologies such as sensor devices and big data analytics can monitor patients’ locations and conditions. Other ambient solutions involve smart machines such as robotics that enable patients to move where they need to go safety, while reducing caregiver workload.

 

Read More: A CIO’s Framework for Communicating Strategy

Technologies such as walking support robots for rehabilitation have been introduced at 200 locations in Japan, and psychological care assistance is appearing across the world in nursing and medical facilities. Future iterations of this technology will allow for autonomous-basis (proactive care) rehabilitation. CIOs should develop a communications plan to introduce these types of smart city ambient care solutions that optimize therapeutic performance.

 

Get Smarter

Client Research

Gartner clients can read the rest of the smart city predictions in Predicts 2017: Smart Cities Must Create the Right Data Orchestration for Sustainable Citizen and Business Services and view the full Hype Cycle for Smart City Technologies and Solutions, 2016. This research is part of the Gartner Special Report “Predicts 2017: Lead, Follow, or Get Out of the Way: A Gartner Trend Insight Report,” a collection of research that focuses on predictions that allow companies to plan strategically for both expected and unexpected change.

From http://www.gartner.com/ 04/20/2017

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What Can the UN Do If Your Country Cuts the Internet?

 

It has been almost a year since internet access was declared a human right, yet infringements continue. Between January and March 2017, internet in two English-speaking regions of Cameroon was cut off for almost 100 days following protests over an attempt to force the use of French in schools and courtrooms. In late April, the government blocked social media in India-administered Kashmir on the grounds that it was "being misused by anti-national and antisocial elements". These cases came just months after Freedom House, the US-based freedom of expression watchdog, said that internet freedom across the globe had declined for a sixth consecutive year. The organisation said governments are specifically targeting messaging applications like WhatsApp and Telegram in a bid to control the flow of information. In a resolution passed in July 2016, the UN Human Rights Council described the internet as having "great potential to accelerate human progress". It also condemned "measures to intentionally prevent or disrupt access to or dissemination of information online".

 

The non-binding resolution, adopted by more than 70 countries, noted "that the exercise of human rights, in particular the right to freedom of expression, on the internet is an issue of increasing interest and importance". But understanding what this means for internet users can be difficult. To what extent is internet access a human right? What can the United Nations do if a government blocks social media? Can there ever be a legal justification for controlling the net? We spoke to David Kaye, the UN's Special Rapporteur on freedom of opinion and expression, to understand it better. Al Jazeera: What does it mean to say 'the internet is a human right' and do all countries subscribe to this idea? Increasingly over the last several years the Human Rights Council [UNHRC], which is the central human rights body within the UN system, has said that rights which the individual enjoys offline apply online as well. However, there's nothing in human rights law or treaties that says everyone has a right to the internet.

 

But it does say that in the universal declaration of human rights and the international covenant on civil and political rights. They both have an Article 19 which sets the standard and says that everyone has the right to seek, receive and impart information and ideas of all kinds, regardless of frontiers and through any media. So, if it's through any media that we have this right to self-expression, that includes the internet. So when a state shuts down the internet or blocks internet in any way that's clearly a direct interference with freedom of expression. States have the ability to impose restrictions on freedom of expression, but even in human rights law those need to be narrowly drafted, they need to be legal, provided by and within laws, and necessary to protect a specific objective.

 

Q&A: Amira Yahyaoui on press freedom and fake news

Al Jazeera: Can there be a justification for states to block certain sites or social media or to cut the internet? The rule in human rights law is that any restriction on freedom of expression has to be provided by law, necessary, and proportionate in order to protect a specific objective. These objectives are basically the rights and reputations of others, national security and public order, and public health and morals. When we see a state block a website or take down the internet, there are questions we need to ask. One is about the law. It's not enough for a state to have a law that allows the blocking of a website.

 

One of the problems is that rising authoritarianism is restricting freedom of expression offline as well as online. That law needs to be drafted in such a way that doesn't give the government unreviewable discretion. It needs to involve the courts. There needs to be a judicial element on the restriction of expression. There needs to be a law that is understandable by the people. We need to ask if this is necessary for national security and public order. Often, when a state blocks access to a specific website, the state doesn't show why it's necessary to do that to meet a legitimate objective like national security. We need to be encouraging them to show why it's necessary and asking if they have alternative means to deal with threats to national security and public order. Most of the time there are things the state can do other than blocking the internet. It needs to be proportionate. Blocking access to the internet harms people who need to communicate for financial or health reasons. It is a disproportionate response to a perceived threat. These restrictions very rarely show necessity and in most cases are disproportionate.

 

Al Jazeera: When a state cuts the internet or blocks sites, what role does your office play in establishing if it's justified? The Human Rights Council appoints different monitors to evaluate issues around the world and they appointed me to look at freedom of expression. That means we will communicate directly with the government when we have information about restrictions to freedom of expression. Sometimes, governments don't respond to us and if it's an urgent issue we might do a press statement about it, but part of our role is to make sure that states understand what the rules are in human rights law. We can't change states' behaviour but can encourage them to behave and adopt laws and policies that are consistent with human rights obligations. We try to make it a dialogue with states, and it's not always successful but that's what we hope to do.

 

Al Jazeera: What is currently happening with the government of India for instance? Are you communicating with them over the restrictions in Indian-administered Kashmir? We haven't raised our concerns with them yet, but I expect we will pretty soon. We're trying to gather information on the nature of restrictions, so the first thing we would do is communicate with the government through their mission in Geneva. But this is also a situation where it's been going on for several years. It might be the kind of situation where we would want to raise it publicly, as well. We haven't done that yet but we will soon. Al Jazeera: Cameroon cut the internet in some regions for almost 100 days in response to protests. There was some criticism that the UN was not doing enough.

 

It was similar in that we communicated directly with the government. We never received a response from them, but that's usual. We made a public statement on the issue, and we [try] to keep our concern public. There's very little I can do other than identifying a threat against freedom of expression and encouraging the said countries to meet their obligations, as well as supporting individuals who are being denied access. It's not the UN alone that can do this, it needs to be states and private actors like big telecommunications companies and internet service providers, social media and service providers that might be active in the country. Al Jazeera: Service providers are the middle ground between governments and the people, and often control the internet. Do you communicate with them and are people able to hold service providers to account when they cut the internet or block certain sites?

 

We get in touch with companies pretty regularly. They don't have a lot of opportunity to resist government restrictions, so if the government says to shut down the internet in a place, it's hard for them to say no. We're trying to encourage those companies to push back where they can and demand judicial orders. They should ask questions so they don't just do it right off the bat. They need to make the countries explain themselves at the very least, to mitigate the risk. Al Jazeera: What incentives do companies have to push back against governments? These companies lose money during internet shutdowns. Putting aside the freedom of expression, shutdowns cause harm to companies. So, it would suit them to be exercising whatever economic leverage they might have to push back these restrictions. They don't have a whole lot of flexibility in responding, so it seems like these companies might be on the side of the government. What we're trying to do in my next report to the [UNHCHR] in June, is to encourage companies to do more during a shutdown, to push back the government and raise more issues. We have to do a lot of work to get companies to think in those terms.

 

OPINION: More freedom of expression for the Middle East

Al Jazeera: The internet is a "human right" and yet it's being cut more than ever - is this not a contradiction? Is it a "liberal" fantasy that the internet is this free space? On one hand, states are saying on the Human Rights Council that online rights are equivalent to offline but we're seeing an increasing number of restrictions. This is a contradiction and I think that those of us who are advocating for it, or journalists and activists, need to be constantly pushing for laws that protect this space and demand that governments meet their obligations in digital spaces just as in non-digital spaces. One of the problems is that rising authoritarianism is restricting freedom of expression offline as well as online. It's an uphill battle. We need to encourage companies to follow the rule of law. When a state says to take down this post or block this website, we should hope that they're pushing back and behaving according to human rights norms.

From http://www.aljazeera.com/ 05/14/2017

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Big Data Can Have a 'Big Impact' on Achievement of Global Goals, UN Says on IT Day

 

Mastering and measuring 'big data' – to map poverty from space or use mobile phones to track food security – could boost evidence-based decision-making at local and global levels and drive the implementation of all 17 Sustainable Development Goals (SDGs), the United Nations telecommunications agency said today. “The theme for 2017 is Big Data for Big Impact, which will explore the power of big data for development and examine the opportunities to convert unprecedented quantities of data into information that can drive development,” said the Secretary-General of the International Telecommunication, Union Houlin Zhao, in his message on the Day. Mr. Zhao projects that the insight brought about by more focused data analysis will enable evidence-based decision-making at national, regional and international levels and help to advance the UN 2030 Agenda and its corresponding Sustainable Development Goals (SDGs). The World Telecommunication and Information Society Day is celebrated annually on 17 May to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as of ways to bridge the digital divide.

 

This year's commemoration also provides an occasion to take a closer look at the importance of governance and regulation, says Mr. Zaho, highlighting the implications for personal privacy and security given the future exponential growth in data and connectivity. The ITU Secretary-General further states that activities undertaken by the ITU membership will contribute towards building momentum to embrace big data on a global scale and to seize new opportunities to address development challenges. Recently ITU announced the top-90 winning Information and Communication Technology for Development (ICT4D) initiatives from around the world competing for prestigious WSIS Prizes 2017, with over a million online votes casted for 345 nominated projects. The winners will be announced during ITU's World Summit on the Information Society Forum in June.

From http://www.un.org/ 05/18/2017

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Technology and Humans Can Be Complementary, Not Competitive, Says SATS CEO

 

Advancements in the field of robotics have driven fears across the globe that many jobs could soon be displaced by machines.But that does not always have to be the case, according to Alex Hungate, president and CEO of airport ground-handler and catering solutions provider SATS.The company, which operates in 50 locations across 14 countries, has made large inroads in technological investments under Hungate's leadership. The investments seem to have paid off, with SATS reporting an increase in overall productivity across its business units while keeping labor costs in check.Speaking with CNBC's "Capital Connection" on Tuesday, Hungate said that robotics and automation technology implementations in companies often stumble due to a failure to allay employees' fears: "At SATS, we're technology-driven but we're people-led, so we try to encourage people to come up with the ideas about how we use technology and we remove the threat that you referred to by stating very clearly that we don't intend to reduce their jobs.""We intend to keep the same number of people over the long term and benefit from these growth trends," he added, emphasizing the importance of people-driven innovation at SATS.

 

The company is also betting big on e-commerce in Southeast Asia, opening the SATS e-commerce Airhub in Singapore's Changi Airport recently in a bid to rapidly increase capacity to meet rising demand in the region."E-commerce is one of the big stories of our age, you know, Southeast Asia is actually the fastest growing internet region in the world. E-commerce volumes (are) growing at about 30 percent per annum and (are) estimated to be $88 billion in value by 2025," Hungate said.To stay ahead of the curve, the adoption of technology has become a necessity for the company."What we don't want is the top line increase to drop down, you know, to require hiring a lot more people so it doesn't drop to the bottom line," Hungate said. "By deploying capital in technology, in a high-tech facility like this, we're going from 500 mailbags per hour to 1,800 mail bags per hour today and then we have the ability to double that without hiring any people."Looking ahead, Hungate said technology is likely to continue playing an important role for the company.

From http://www.cnbc.com/ 04/19/2017

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10 Reasons to Hide Your IP Address

 

You have an IP address if you are reading this. Your IP (Internet Protocol) address is simply a series of numbers separated by dots (or octets) that represent where you are, or "what network" you are originating traffic from. Now, you might be behind a firewall - which means you have a NATed IP address, in fact all computers behind your NAT firewall will have the same public facing IP. But none-the-less, you have an IP that anyone can find and reverse to usually your physical location, and sometimes even access into your computer.Let's assume here that you aren't a conspiracy theorist and you aren't wanting to hide from the shadow government you feel is stalking you. But you understand how important security is and want to take every possible precaution possible to make sure you aren't giving anyone your private information, or giving hackers the ability to spy on you. The following 10 ideas highlight why you might want to consider hiding or "masking" your IP address from the world. They come to us from NordVPN, who wants you to know why it’s important.

 

1.) To browse websites without disclosing identity. When a user hides their IP by using encryption, all their Internet browsing activity becomes invisible.

2.) To access to streaming from any location. It’s sometimes impossible to access favorite shows when on vacation in another country, simple because they are geo-blocked and access is denied. Hiding an IP through a VPN allows to connect to the desired country’s server and to enjoy the entertainment as if streaming from home.

3.) To stay safe from snoopers looking to access information. There might be many snoopers lurking around - including advertisers and, more dangerously, hackers. Hiding the real IP address gives a great layer of protection online, because the real physical location is disguised. 

4.) To protect oneself when using a Wi-Fi hotspot. Public Wi-Fi networks are unsecured and open to everyone. Using a VPN service allows to be anonymous while logging into an unprotected network, where hackers could be lurking, waiting to steal personal identities and financial information.

 

5.) To access websites that are not available to the geographic location of the IP address. For example, Facebook and Google are blocked in China; LinkedIn and many other sites are blocked in Russia; many YouTube videos are not available in Germany. Hiding an IP address and anonymously connecting to another country through a VPN allows to access content not available in that particular physical location. 

6.) To bypass school or workplace restrictions. Sometimes, a school or workplace will place restrictions on certain sites - but that can be easily bypassed by hiding the IP address through a VPN.

7.) To bypass government surveillance and Internet censorship. Most governments around the world are increasingly tightening surveillance laws. For example, UK’s Investigatory Powers Bill is giving powers for bulk hacking thousands of computers. It becomes especially dangerous if all the collected data falls into the wrong hands, such as those of hackers and fraudsters. Opening a door for government to access web browsing data and metadata makes everyone’s online activity vulnerable. Hiding the IP address allows users to hide their Internet activity from government surveillance.

 

8.) To hide Internet activity from ISP (Internet Service Provider). Often Internet Service Providers are obligated to track and hold on to data that users generate online. There are also several Internet providers have been known to track, collect and even sell customer data to third parties or use it for their own promotional purposes. Hiding the IP address will keep information private and inaccessible.

9.) To keep private searches private. Search engines track and store data on user’s online activity. The search history can be easily backtracked by any other user who logs into the same computer. It’s important to clear cookies after every browsing session while using a VPN service.

10.) To enjoy Internet freedom. When World Wide Web was created in 1989 by Tim Berners-Lee, its purpose was for the web technology to be available to everyone, always. Creativity, innovation, education, communication and exchange of ideas are inseparable from the freedom the Internet offers, and everyone should be able to enjoy it without any restrictions. Hiding the IP would guarantee the privacy and right to expression online.

From https://appdevelopermagazine.com/ 03/05/2017

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EUROPE: Learning from the Past - The Key to Making Better Data-driven Dicisions

 

With the advent of the Internet of Things (IoT) and connected devices, the amount of data agencies collect continues to grow, as do the challenges associated with managing that data. Handling these big data challenges will require federal IT pros to use new data mining methodologies that are ideal for hybrid cloud environments. These methodologies can improve network efficiency through automated and intelligent decision-making that’s driven by predictive analytics.Today’s environments require a break from the data analysis methods of the past, which were time-consuming and required an enormous amount of manual labor. Traditionally, data analysis has required massive investments in computational power and teams of data scientists working around the clock to parse the meaning behind the information. That was difficult before the IoT, connected devices, and hybrid cloud environments became commonplace; today, it’s nearly impossible.

 

Data lives across numerous departmental silos—and not to mention multiple IT environments—making it hard for IT departments to keep track of it all. It’s difficult to achieve clear insights into these types of environments using traditional data mining approaches, and even more difficult to take those insights and use them to ensure consistent and flawless network performance.Agencies need tools that make it easier for federal IT pros to monitor and analyze data that lives both on-premises and across several clouds. Having this cross-stack view of IT data can help agencies compare disparate metrics and events across hybrid infrastructure, identify patterns and the root cause of problems, and analyze historical data to help pinpoint the cause of system behavior.

 

Predicting the Future

Automated data mining paired with predictive analytics addresses both the need to identify useful data patterns and use that analysis to predict—and prevent—possible network issues. By using predictive analytics, administrators can automatically analyze and act on historical trends in order to predict future states of systems. Past performance issues can be evaluated in conjunction with current environments, enabling networks to “learn” from previous incidents and avert future issues.With predictive analysis, administrators can be quickly alerted about potential problems so they can address issues before they occur. An administrator might receive an alert regarding their disk space running out, or that a patch will fail upon installation. The system derives this intelligence based on past experiences and known performance issues, and can apply that knowledge to the administrator’s present situation so that network slowdowns or downtime can be proactively prevented. By comparing both historical and recent data, predictive analytics can help IT pros make informed predictions about the future.

 

Learning from the Past

Administrators can take things a step further and incorporate prescriptive analytics and machine learning into their data analysis mix. While predictive analytics is essential for providing insights into opportunities and highlighting potential risks, prescriptive analytics and machine learning actually provide recommendations to prevent problems, like potential viruses or malware, before they occur across the IT environment. Prescriptive analytics can help agencies overcome threats and react to suspicious behavior by establishing what “normal” network activity looks like.Using new, modern approaches to data analysis can help agencies make sense of their data and keep their networks running at the utmost efficiency. Predictive and prescriptive analysis, along with machine learning, can help keep networks running smoothly and prevent potential issues before they occur. Each of these approaches will prove invaluable as agencies’ data needs continue to grow.

From https://www.govloop.com/ 04/13/2017

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U.K.: Google Launches Internet Citizens Workshops

 

Google is launching Internet Citizens, a series of day-long workshops for 13-18 year olds in cities across the U.K., which supports creators who are tackling social issues and promoting awareness, tolerance and empathy on their YouTube channels. The workshops are part of its global YouTube Creators for Change programme whose ambassadors were chosen recently.With the workshops, Google aims to help young people find a positive sense of belonging online and teach skills on the ways in which to participate safely and responsibly, and use tools such as flagging and comment moderation to make the web better for all. Some of the specific topics deal with offensive speech, fake news, echo chambers and how they could use video to bring diverse groups together.The workshops' curriculum was designed by experts from the Institute for Strategic Dialogue, in partnership with UK Youth and Livity, and was also informed by its work with an advisory council including Faith Associates, Active Change Foundation, the MET Police, Demos and the Diana Award.With the help of UK Youth, the programme will visit youth clubs across the country over the coming months.

From https://www.telecompaper.com/ 04/24/2017

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NORTH AMERICA: Canada - Corporate Culture Is Key to Digital Transformation

 

Digital transformation is more than just having a plan, experts told the audience at the IDC Directions 2017 event held in Toronto on Mar. 28.In order for an enterprise to truly transform and be successful in the modern technological age, there needs to be a cultural change along with a practical strategy.“Culture eats strategy all day long,” Shawn Slack, director of IT and CIO at the City of Mississauga, stressed at the event. “It’s not just about modernizing the technology that you use. To effect real change, companies need to break down the established norms within their corporate culture and modernize them as well.”Continuing the conversation was Steve Heck, global IT director at Microsoft, who said that in particular, executives need to understand this point before they embark on a digital transformation journey.“Executives need to understand what they have in terms of business culture – and be realistic – and what they want to achieve in the transition, and then how to get from one to the other,” he explained. “If they don’t acknowledge that, or have a plan to navigate around the people in the company who don’t [acknowledge the corporate culture], they lose the ability to enact real change.”

 

Steve Heck, global IT director at Microsoft, speaking at IDC Directions 2017.He added that for those dealing with unwilling execs, boards or stakeholders, the first step is “understanding why they may be resisting letting go of traditional business methods and embracing the future.”“Once you understand the reasoning behind their stance, you can work on changing their views,” he said.Even in the public sphere, changing an organization’s culture is important. Samantha Liscio, senior vice president of enterprise planning and reporting at eHealth Ontario, explained that the biggest challenge for public leaders is also breaking down cultural barriers.

 

“Organizational culture is key to digital transformation – everyone needs to be on board for it to work, from ministers and C-suite executives to employees,” she told the audience. “If you don’t do the legwork on making culture changes, no matter how compelling your vision is for change, you won’t get there.”Samantha Liscio, senior vice president of enterprise planning and reporting at eHealth Ontario.She said that oftentimes, governance and bureaucracy make the road to digital transformation “bumpy,” but by identifying barriers and where they are in a business or organization, they can be fixed, avoided, or removed altogether.“Leaders need to make the transition as frictionless as possible internally,” she continued. “When you’re asking employees to fundamentally change what they do and how they do it, you need to be aware of the challenges they will face and offer up a support system to help, as well as keeping an open line of communication.”

 

In an interesting counter point, Dan Donovan, a technology and cloud strategy consultant and former vice president of technology at Porter Airlines, explained that he actually had the opposite problem while at Porter.Dan Donovan, a technology and cloud strategy consultant and former vice president of technology at Porter Airlines.“We didn’t have anyone opposing digital transformation because we were such a young company, we had many individuals and groups who were eager for change and eager to innovate,” he said. “It was great and we liked having people like that on board, but we didn’t have a strong structure on how to prioritize and assign resources to put this transformation in motion.”He told the crowd that many of the groups went off on different paths and had to be reigned in with assigned roles within the digital transformation process.“I guess it was part of the process of going from a rapid high growth startup to a mature company,” he said. “The culture for change was there but we needed a foundational plan first.”

From http://www.itworldcanada.com/ 03/29/2017

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Cloud Computing Enters Its Second Decade

 

In its first decade, cloud computing was disruptive to IT, but looking into the second decade, it is becoming mature and an expected part of most disruptions. For the past 10 years, cloud computing changed the expectations and capabilities of the IT department, but now it is a necessary catalyst for innovation across the company.As it enters its second decade, cloud computing is increasingly becoming a vehicle for next-generation digital business, as well as for agile, scalable and elastic solutions. As will be discussed at the upcoming Gartner CIO & IT Executive Summit in Toronto, CIOs and other IT leaders need to constantly adapt their strategies to leverage cloud capabilities.By 2020, anything other than a cloud-only strategy for new IT initiatives will require justi?cation at more than 30% of large-enterprise organizations.During the past decade, cloud computing has matured on several fronts. Today, most security analysis suggests that mainstream cloud computing is more secure than on-premises IT. Cloud services are more often functionally complete, and vendors now offer migration options.

 

Importantly, innovation is rapidly shifting to the cloud, with many vendors employing a cloud-first approach to product design and some technology and business innovations available only as cloud services. This includes innovations in the Internet of Things and artificial intelligence.As the pressure to move to cloud services increases, more organizations are creating roadmaps that reflect the need to shift strategy. At these organizations, projects that propose on-site resources are considered conservative, as the reduced agility and innovation options decrease competitive agility. Enterprises will begin to pressure IT departments to embrace cloud computing.Keep in mind that not all projects can utilize cloud services due to regulatory or security concerns or even the money that has been invested in the projects. Also, some enterprises might lack the correct skill sets and talent.By 2021, more than half of global enterprises already using cloud today will adopt an all-in cloud strategy.

 

The key to an all-in cloud strategy is not to “lift and shift” data center content. Instead, enterprises should evaluate what applications within the data center can be replaced with SaaS, refactored or rebuilt. However, an all-in strategy will have more impact on IT compared to a cloud-first or cloud-only strategy.By and large, companies that have shifted to all-cloud have not returned to traditional on-premises data centers, with even large companies embracing third-party cloud infrastructure.Enterprises should begin to plan a roadmap for their cloud strategy, and ensure that lift and shift is only being done when necessary, such as part of data center consolidation efforts.(David Mitchell Smith is a vice president and Gartner Fellow at Gartner, Inc., where he leads the agenda for cloud computing and digital disruptors.)

From http://www.itworldcanada.com/ 03/31/2017

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Using Cloud Automation to Drive Efficiency

 

Inefficiencies around process issues are preventing companies from attaining peak performance, says an IBM Senior IT Architect and cloud automation expert.Geoff Beamer told an ITWC webinar recently that even successful players are feeling overwhelmed as their employees are forced to spend a sizeable chunk of their time dealing with non-revenue-driving issues.At a time when the pace of change is accelerating and data-driven decisions are replacing “gut-feeling” opportunities, Beamer said companies that ignore the integrated service delivery opportunity run the risk of burning out their employees –  or losing them to the competition altogether.“Companies cannot keep doing the things they have always been doing and expect to be successful,” he said. “The key to freeing up staff time – which  translate into money, space and resources to devote to more profit-centered activities – lies in the automation of issue management — specifically, in cloud automation.”

 

Winning with cloud automation

Cloud automation involves a “virtual engineer” that, by taking a consistent and efficient approach to issue resolution and providing insightful analytics, can greatly improve business uptime, IT responsiveness, and overall service quality. Better response and remediation, with a dramatic reduction in errors and high-severity incidents, makes cloud automation a made-to-order solution for companies with challenges around issue management, said Beamer.But automation does not come at the flip of a switch, said Beamer. The journey is one of degrees, from from opportunistic automation to fully cognitive automation.

 

Among the benefits of cloud automation:

- Reduction of error rates: Virtual engineers are consistent and not prone to “human” errors, which means reduced outages and shorter delays in restoring critical services

- Enhanced response & remediation times: Less time to respond to and remediate issues makes for dramatically more efficient IT services

- On-demand scalability: Ability to deal with asymmetric workloads — to dispatch three virtual engineers or 300, as the situation demands

 

Beamer demonstrated the power of cloud automation by offering statistics from a case study of a health insurance client. During a four-month period he said the client:

- achieved 99 per cent server penetration

- had 24 per cent of overall account alerts auto-resolved

- saw 34 per cent of incidents auto-assisted

- had 58 per cent of its total issues handled by a virtual engineer.

 

Beamer said IBM’s cloud automation service works seamlessly, with no challenges on implementation. One of the key features, its virtual engineer,  behaves a lot like a human system administrator, without the errors and need for vacation. The virtual engineer approaches all issues in a uniform manner, and will only escalate problems to human agents if no remediation can otherwise be achieved.“It should be a great comfort for companies to know that if hundreds of issues should happen to appear overnight, there is a fully scalable virtual engineer on the job, and human staff on hand to take up whatever tasks cannot be handled automatically.”

From http://www.itworldcanada.com/ 03/31/2017

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IT Skills Initiative Shows Success as Federal Funding Winds Down

 

Since the Liberals introduced their innovation budget, there’s been a lot of talk about the new line items. Meanwhile, another project to boost the knowledge economy is winding down and is reporting some success in shoring up the country’s IT skills gap.Three years after receiving $1.8 million from the Ministry of Employment, Workforce Development and Labour, the Business Technology Management (BTM) Initiative has doubled the number of post-secondary school programs and tripled the number of students enrolled. Started by the Information Technology Association of Canada (ITAC) in 2010, BTM seeks to create a professional community and national occupational standards for the emerging field that combines digital skills with business acumen.“There are so many things to be proud of,” says Gina van Dalen, managing director of the BTM Forum. “There’s a big need for these types of students with combined business and technology skills – we’re filling the pipeline with the right skill sets.”

 

With 2017 being the last year of funding from the federal grant, the BTM Forum will now seek sustainable funding through a professional association business model. It will provide memberships that come with accreditation and certification services for a wide swath of jobs that call upon both IT skills and business leadership. Jobs in this area include risk management, regulatory compliance, project management, quality assurance, and cyber security.There are now 20 BTM programs at post-secondary schools across Canada and more than 3,700 students enrolled, with a year-over-year growth rate of 11 per cent, according to BTM’s own annual report. There have been six specialization standards created and 100 employers are contributing to the BTM Forum, which has a membership of 3,500 plus.Beyond the numbers, the goal of the BTM Forum is national in scope. It wants government to join as members as well, saying BTM will lead to an increase in national GDP as a result of boosted productivity and management of innovation.

 

“You need the business skills to see how technology can be applied in the business context,” van Dalen says. “That is very lucrative and results in lots of jobs.”On Monday, the first winner of the National BTM Student Competition was announced in Ryerson Univesity. ITWC worked with ITAC to host the competition, which saw student teams submit blog posts at the end of 2016 and then more thorough business case study responses in March.Ryerson University won the top prize of $5,000, sponsored by Rogers, by responding to the case study challenge that asked students to solve a problem of an imaginary digital service. The problem was deciding what analytics service, ‘Ultrabrand’ should offer to its high-end clients. To determine how to select a solution, the team considered three different options and used a weighted decision matrix with a five-step methodology.The Ryerson team that worked on the winning project included RhyanMahazudin, Ali Abbas Rawji, Alexandra Lincoln, SaljoqKhurshid and Mark Donaldson.

From http://www.itworldcanada.com/ 04/03/2017

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Canadian Procurement Process Needs a 21st Century Facelift, Tech Sector Says

 

The Canadian tech sector wants the federal government to move towards an outcome-based procurement strategy that focuses on supporting scale-ups and small and medium-sized enterprises (SMEs), industry representatives said at a Mar. 9 event hosted by the Information Technology Association of Canada (ITAC).The one of a kind event, held in partnership with Public Services and Procurement Canada (PSPC), Shared Services Canada (SSC) and the Treasury Board Canada Secretariat (TBS), brought together more than 250 stakeholders in the tech community to chat openly with federal decision makers on what they want to see happen in terms of modernizing the procurement framework in Canada.“The session was very successful in our view, as it was the first time we had the government and industry representatives together at the same time to openly discuss what they want for procurement going forward,” Robert Watson, CEO of ITAC, told IT World Canada.

 

Attendees collaborated in sessions and devised several recommendations within four key areas of interest: procurement policy in a digital world; innovating contracts, terms and conditions; socially and economically responsible procurement; and leveraging public sector procurement to support SMEs and scale-ups.Most important, the tech industry pointed out, is making the process more agile and efficient in an age driven by rapid technological advancements.“The tech industry and solution providers in general have become increasingly frustrated over the fact that while the government has a bold agenda from a digital transformation perspective, it hasn’t updated the already very antiquated and restricted procurement process,” said Kirsten Tisdale, the Canadian managing partner for government and public sector at EY (and keynote speaker at the ITAC event). “[The industry] are trying to solve big complex problems for the government, but they don’t have the flexibility they need to be creative and innovative while working within Canada’s really out of date – to be generous – procurement framework and rules.”

 

Tisdale explained that currently, the procurement policy is process-oriented and emphasizes “controlling all potential risks,” which has led to rigid, prescriptive solutions. Instead of the government telling the private sector what exactly they’re looking for, she said the general consensus at the event was for the government to define the problem it’s trying to solve and then invite organizations to solve it.“We want them to move to what we would call an outcome-based approach…that’s led from a business and social perspective as opposed to solely compliance and economic perspectives,” Tisdale said. “In many cases, lowest price is not the best answer – it’s about the value being created, what social impact the project would have, how it would meet environmental goals, and how it could help smaller Canadian companies find their footing.”Supporting Canadian entrepreneurs, scale-ups and SMEs was also a big topic at the event. As a result, many of the recommendations presented encouraged collaboration and partnerships between several providers within one project.

 

“We need to be able to harness not just one single provider, which is a system that favours large companies, but the strengths of several companies at once and plug them into an ecosystem dedicated to solving a problem,” Tisdale said. “If the government is trying to develop digital capabilities, for example, maybe it would be a better option to choose a few small entrepreneurial high tech companies with the right combination of skills and capabilities versus going with one great big global player.”Other recommendations included reducing barriers to enter the procurement process, such as security and insurance requirements, as well as adding terms and conditions for defined periods to renegotiate contracts, supporting under-represented groups, rewarding good performance, and allowing for more “cross-pollination” between public and private sector talent.

 

While these recommendations did not make it into the most recent federal budget, released by Finance Minister Bill Morneau on Mar. 22, it did include $50 million dedicated to procurement, something ITAC sees as a good first step forward.“The very encouraging part is that the government is really listening to how we can make it better for companies in Canada to do business with the government, and that’s shown in the budget with the procurement section,” CEO Watson said.Updating the procurement framework was also included in PSPC Minister Judy Foote’s mandate letter, and ITAC is hopeful that material changes along the lines of what was discussed at its event will happen within a year.“[The government is] making good moves and actively trying to shape what that new framework will look like in the next 12 to 18 months,” said Kelly Hutchinson, vice president of government relations at ITAC. “They’ve asked for some things they could do relatively quickly that don’t require legislative updates or huge big policy changes, and I think things like that will probably be accomplished within the next year or so.”

From http://www.itworldcanada.com/ 04/05/2017

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New Report Highlights the Lack of Women on Tech Boards

 

The lack of women in leadership roles and the tech sector in general is no secret, and a new report from Vell Executive Search Inc. confirms that executive boards are no different.The study, Women Board Members in Technology Companies: Strategies for Building Diverse High Performing Boards, looked at 581 companies in the tech sector and found that a third of them did not have a woman board member at all, and less than 12 per cent had three or more, the minimum number required to correlate with greater company performance.“Women on boards are good for the bottom line,” it said. “Fortune 500 companies with high percentages of women directors outperform their competitors with low female representation in return on equity, return on sales, and return on invested capital.”Boards with more women members are better at risk management, it added, “including audit oversight and control, and better at measuring strategy and monitoring its implementation.”

 

In general, having more women members can be good for the board itself, as it tends to implement more comprehensive and effective governance practices, including board development, the report said.A common trend highlighted was the fact that smaller corporations, between $100 million and $500 million in revenue, generally have fewer women board members versus big companies. Within the companies surveyed for Vell’s report, nearly all companies with over $5 billion in revenue had one woman.“It’s not a glass ceiling – it’s a narrow entryway,” the report pointed out. “Women lack the opportunity to gain experience in smaller companies, which is required to successfully serve on larger boards.”At first glance, award-winning film Hidden Figures seems like your typical Oscar-nominated movie: great plot, superb actors, eye-catching visuals, and an inspiring story. But there’s more to it than meets the eye. Based

 

Published on: March 8th, 2017 Mandy Kovacs @mandyvkovacs

Women in Tech: Why so few?

In recent years, there has been a lot of dialogue, research undertaken and committees formed around the topic of women in tech. As was noted at the recent Women in the IT Channel

Published on: September 26th, 2016 Cheryl Sylvester @csylvester

Large companies tend to more actively seek diverse candidates, including women, but in order to serve on boards, applicants need prior public company experience, the report noted. It continued to say that to drive greater gender balance on boards, the tech industry needs to look at its entire ecosystem and “open more doors for women to gain experience in smaller companies” so they can move into more powerful roles at larger businesses.

 

Currently leading the way are HP and HPE, with females representing 38.5 per cent and 35.7 per cent of their boards respectively. Spring, Tech Data and T-Mobile had the smallest percentage of women board members within the top 20 companies looked at in Vell’s survey.But it’s not just a matter of being appointed to a board: The study also discovered that 62 per cent of tech companies have no women in board leadership roles.While the proportion of women on boards and in leadership roles have continued to rise steadily, the report said this development may be moving too slowly. The 2015 Catalyst Census found women occupying 19.9 per cent of the seats on S&P 500 boards, an increase of about 5 per cent over the last decade.Ultimately, while there has been progress, the tech industry still lacks parity and has a long way to go before achieving that.

From http://www.itbusiness.ca/ 04/12/2017

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Canada Will Need 216,000 Tech Positions Filled in These 5 Key Sectors by 2021

 

As the Canadian business landscape rapidly digitizes, a shortage of skilled labourers is hindering its growth potential.A new report published on Apr. 12 by the Information and Communications Technology Council (ICTC) indicates that Canada will need to fill approximately 216,000 technology-related positions by 2021, up from 2015 predictions of 182,000 by 2019.ICTC’s Labour Market Outlook 2017-2021 points out that this demand stems from a steadily growing Canadian digital economy, which experienced a 2.38 per cent growth between 2011 and 2016, compared to the 1.17 per cent growth for the rest of the economy.“The overall digital labour force now amounts to around 1,389,000 professionals, and is reflective of the health of this economy and the expanding range of occupations in this space,” ICTC writes.The report finds that 53 per cent of tech professionals in the digital economy work in non-tech industries, “which indicates an increased prevalence of technology across all sectors of the Canadian economy.” It predicts that by 2021, the proportion of tech workers in non-tech industries will rise to 84 per cent.

 

Where talent is needed

Much of the rising demand for tech professionals is attributed to transformative and rapid advancements of technology, the report adds, particularly in five emerging sectors: virtual and augmented reality (VR and AR), 3D printing, blockchain, artificial intelligence (AI), and 5G mobile technology.VR and AR, for example, are currently worth approximately $30 billion and $120 billion respectively and will need to fill positions such as computer and information systems managers, graphic designers, computer and software engineers, technical sales specialists and even industrial instrument technicians and mechanics.3D printing has already proved to be disruptive within the manufacturing sector, and will need more technological talent to help realize its economic opportunities, including computer programmers, manufacturing managers, electrical and electronics engineers, graphic arts technicians, as well as interactive media developers.

 

Blockchain technologies will transform the financial services industry, ICTC says, and professionals with the skills to further the development of such infrastructure will be in high demand. Database analysts, data administrators, software engineers and designers, as well as user support technicians will be especially sought-after, and will also be needed for AI advancement as well.The report forecasts that “besides the significant potential for retail, manufacturing and health sectors, AI will continue to create economic advancement in banking services, transportation and more.”And the last key transformative technology, the global 5G value chain “will generate $3.5 trillion in output, outweighing the current value of today’s entire mobile value chain, and supporting 22 million jobs in 2035,” the report explains. Its wide range of applications could see it disrupt everything from the public administration industry and manufacturing, to financial services as well as the culture and recreation sectors.

 

Canada-wide problem

The need for tech professionals is a cross-Canada issue, with ICTC highlighting Ontario, British Columbia and Quebec as the three provinces with the most demand.Ontario will continue to move from a manufacturing-focused province to one fueled by technologies like Ai, 5G mobile and 3D printing. ICTC predicts approximately 88,000 tech jobs will be created by 2021 and total employment in the tech sector will reach about 669,500.British Columbia will experience “a significant increase” in tech employment by 2021, with total employment expecting to be over 161,000.Quebec notes aerospace and gaming as its two largest industries that hire tech talent, which stand to benefit from the emergence of the five key emerging technologies. The report indicates that 44,400 tech workers will be in demand, bringing total employment up to more than 336,000.

 

Solving the skills gap issue

To bridge the gap, the country needs to better train workers and place a special focus on preparing youth with the right skills to enter the tech industry, ICTC stresses.“The hallmark of success in this environment is equipping Canadians with the relevant technology skills to innovate, adopt technologies, and produce higher-value goods and services,” the report says. “This will empower a more dynamic economy based on our ability as a nation to intensify investments in infrastructure and [research and development], diversify our industries, and expand trade.”Competition – mainly from Canada’s southern neighbour, the US, and other industries looking to digitally transform – and lead-time to staff critical positions also remain a challenge for many businesses.

From http://www.itworldcanada.com/ 04/17/2017

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It’s Official - Toronto Is One of the World’s Best Tech Cities

 

2016 apparently proved to the world that Toronto is a premium destination for technology, with a second report this year listing the Canadian metropolis in the top 10 of tech cities worldwide.Similar to a report by an Australian firm that placed Toronto 8th in its annual index of best digital innovative cities, U.K. firm Savills World Research has ranked the city at number six on its “Tech Cities 2017: The cities at the forefront of global tech” report.Out of 22 cities, Toronto was the only Canadian city to make the list. The top five, in order, were Austin, Texas; San Francisco; New York; London; and Amsterdam.To create its list, Savills ranked each city across five categories: business environment, tech environment, city buzz and wellness, talent pool, and real estate costs.While Toronto doesn’t rank at the top of any categories, its consistency across all five push it ahead of cities that may do well in one category while dropping in the others. The city does best in buzz and wellness, mostly due to its café culture. Savills took into account how easy it is to get a “decent brew and free WiFi for on the go work and networking.” The average cup of joe in Toronto is $2.48, compared to the $3.23 in other ranked cities.

 

Out of the 22 cities ranked, this is where Toronto fell in each category:

- Business environment: Toronto ranked 11 – Composed of investment environment, business costs and regulations, start-up culture, R&D and innovation, and linkages with other cities. Toronto’s city GDP per capita is $44,907 million, compared to the tech cities’ average of $51,119 million. The city sees 43.4 million annual passengers across its airports compared to the 48.5 million average.

- Tech environment: Toronto ranked 11 – Assesses digital infrastructure, broadband networks, and consumer engagement. Toronto’s broadband download speed is 20.9 MBPS compared to the average 19.4 across the other ranked cities. When it comes to startups, Toronto has 1.1 per 1,000 people compared to the 2.3 startups per 1,000 average.

- Buzz and wellness: Toronto ranked 5 – Looks at factors like pollution levels, quality of parks, crime, healthcare, and equal pay for wellness, and entertainment, nightlife, retail, and cultural experiences offered to determine how healthy and vibrant the city is. Toronto’s average tech commute is 40 minutes, compared to the 32 minutes average, while the cost of living for transportation on average is $2.30 compared to the $2.13 average in the other cities.

- Talent pool: Toronto ranked 7 – Looks at a city’s youthfulness, tech education credentials, and ability to attract talent. Toronto’s millennial to boomer ratio is 1:1 compared to the average 1.3:1. The future is bright for youth in Toronto, with Savills’ population growth forecast of 2016-2026 putting the city at 16 per cent compared to the 10 per cent average.

- Real estate costs: Toronto ranked 11 – Combines office and residential prices for the overall real estate costs bracket (USD).

 

Mainstream weekly residential rent (for tech employees and household): Toronto – $344, Tech cities average – $368.Prime weekly residential rent (for tech employees and household): Toronto – $968, Tech cities average – $1.196.Established tech firm office rent (per square foot): Toronto – $25, Tech cities average – $53.Scale-up tech firm office rent (per square foot): Toronto – $33, Tech cities average – $34.

From http://www.itbusiness.ca/ 04/19/2017

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10 Lessons Learned after a Progressive Leadership Endeavor

 

Being in a leadership role in a startup, specifically a startup with a launch date already set with a very tight schedule and many open projects, I reached the most difficult situation in my entire career, but it also paved the way for a developmental experience.I have written about the 10 qualities of successful IT leaders and the 10 challenges facing IT leaders in a startup in the past, and today I am writing about the lessons learned. Here are 10 lessons to take away if you have been put through the same situation.

 

1. In a startup, empowerment is welcomed but it might be risky unless properly managed.

2. It is OK to take decisions which might be perceived wrong by others as long as you know how to mitigate the consequences emerging out of this situation.

3. Due to its importance in building a solid structure, pay attention to develop policies and procedures early on. Governance is highly welcomed by stakeholders.

4. Team members are a goldmine of learning through their initiatives, and creative ideas as well as mistakes and pitfalls. Give them the chance to contribute. Also, be ready for continuous team building and conflict resolution.

5. It is wise from time to time to test waters taking an action or even not taking the action to measure reactions and feedback.

 

6. Be smart when it comes to stakeholders. It isn’t enough that you are doing a great job, what is important is if you are up to the expected outcomes as per the stakeholders’ point of view.

7. In a startup, with the lack of solid financial resources, managing team expectation is very critical to retention and motivation.

8. Selecting the suitable communication channel is very critical and might have an impact on the evaluation of results and performance.

9. In times, management will be rushing to reap the rewards of a project or an initiative while it isn’t ready yet. Managing expectation needs special attention.

10. Always seek, listen to , and analyze feedback. You might be surprised that you paid attention to the least important topics than those that are of interest to your stakeholders.

For me, a startup is a great opportunity to get exposed to a wide array of people, personalities, and rich experiences. What do you think?

From http://www.itworldcanada.com/ 05/05/2017

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U.S.: Cyber Challenges Demand Trained Young Leaders

 

CDX, the nation's premier cybersecurity challenge, is designed to enhance the abilities of tomorrow's leaders to meet the challenges of safe computing in today's increasingly complex world.More than 100 participants from military institutions designed, implemented and managed an operational network of computers while NSA network specialists simulated realistic information assurance threats. The participants were divided into five teams and were graded on their ability to effectively maintain network services while detecting, responding to, and recovering from security intrusions and compromises.Undergraduate cadets and midshipmen from the U.S. Coast Guard Academy, U.S. Merchant Marine Academy, U.S. Military Academy, U.S. Naval Academy, and the Royal Military College of Canada all competed for the highest score – and the coveted Cyber Security Operations Director's Trophy. This year, the trophy went home with the U.S. Naval Academy.

 

For the government, CDX means much more than a trophy. This exercise is a uniquely important opportunity to provide tomorrow's military leaders with a real-life experience of what it's like to be in the middle of a cyber battle, and to recruit top talent to pursue a technical position in the military they may not have previously considered.The global problems we're facing today require educated professionals to develop innovative solutions. At the same time, CDX also benefits those who are currently tasked with protecting and defending America's critical infrastructure and networks of data. The types of techniques and strategies this year's participants employed during the exercise may lead to solutions that could be applied today. One of the challenges this year's CDX participants faced was a "ransom" attack on several systems. The attackers temporarily -- and reversibly -- damaged some systems from each school before offering to repair them for a cost. The students had to quickly decide whether to pay the ransom -- meaning they'd get their systems back in exchange for precious points -- or risk losing a lot of points while trying to restore their systems on their own.

 

This attack represented the increasingly realistic dilemma our future military leaders will likely face at some point in their careers, possibly with much more significant table stakes.These types of exercises are more important than ever as America's access to drinking water, electricity, transportation networks and countless other types of critical infrastructure are significantly at risk from cyber intrusions.In fact, a report published last month by Massachusetts Institute of Technology policy experts urged the White House to pay closer attention to the threats facing America's electrical grid and other critical infrastructure."The digital systems that control critical infrastructure in the United States and most other countries are easily penetrated and architecturally weak, and we have known it for a long time," according to the report, which also outlined a series of recommendations.We cannot afford to be complacent as many – if not most – of America's control systems and infrastructure have been in place since long before cybersecurity was a concern. As cyber attacks become increasingly more complex, we must remain vigilant and committed to the development of new and innovative solutions to address the evolving cyber threat faced by energy producers, transportation infrastructure entities, telecommunications companies, and government agencies.

From https://fcw.com/ 04/21/2017

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What Does the Internet of Things Mean for Data Breaches?

 

The explosive growth of internet-connected devices creates new pathways for attack for hackers, and expands the possibilities of the kinds of data that can be compromised. The question before policymakers is whether new laws are needed to protect consumers and to govern disclosure of data breaches.At a May 10 American Bar Association event, Federal Trade Commission Associate Director for Privacy and Identity Protection ManeeshaMithal said that, on the consumer side, the "ubiquitous data collection" creates new risks for consumers, and the voluminous data creates "treasure troves for hackers."Naomi Lefkowitz, a senior privacy policy advisor at the National Institute of Standards and Technology, said, "there will be no perfect privacy," adding that communication and disclosure -- based on standards -- can help address privacy and security concerns.Mithal said the new risks posed by IOT -- such as companies' not fully informing consumers about their data collection practices and not adequately securing consumer information -- require legislative solutions.

 

"I do believe we need additional legislation to perform federal data security and data breach notification legislation that would apply across-the-board to all companies, including IOT," she said.Currently, there is no single data breach notification standard that applies nationwide. U.S. states create their own laws that cover their residents and businesses. Under the Obama administration, several efforts were initiated by the White House and in Congress to push a federal standard, but no new law resulted.Ruth Hill Bro, former chair of the ABA section of science and technology law, added that industry would likely support such legislation."A lot of companies would welcome having one federal benchmark," for security and data breach notification rather than having to analyze 50 different ones for each state.

From https://fcw.com/ 05/11/2017

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CHINA: Speeding 5G Roll-out with World's Largest Test Field

 

China has established the world's largest 5G test field in the race to standardize the mobile communication technology, the Ministry of Industry and Information Technology (MIIT) said Friday. Industry giants including Huawei Technologies and ZTE Corp are participating in the test programs at the outdoor test site in Huairou District, Beijing. The tests, set between 2016 and 2018, will include three stages for key technology verification, technological solution verification and system verification respectively, said Zhang Feng, chief engineer of the MIIT. The second stage of tests has begun after the first stage verified the feasibility of essential techniques. China has started preparation early for the 5G network, establishing the IMT-2020 (5G) Promotion Group in February 2013 to coordinate efforts by mobile service operators, manufacturers and research institutes. Years of investment has put China in pole position to formulate the industry standard and reap the benefits of a network that provides much faster connectivity and lower energy consumption. China aims to commercialize 5G mobile networks as early as 2020.                     

From http://www.news.cn/ 03/03/2017

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China's Deep-Sea Robot Sets New Underwater Gliding Depth Record

 

China's domestic underwater glider reached a depth of 6,329 meters during a mission in the Mariana Trench, breaking the previous record of 6,000 meters held by a U.S. vessel, according to the Chinese Academy of Sciences (CAS). Codenamed Haiyi, which means sea wings in Chinese, the underwater glider was developed by the Shenyang Institute of Automation under CAS, and is used to monitor the deep-sea environment in vast areas. The Haiyi, carried by deep-sea submersible mother ship Tansuo-1, dived down 12 times and traveled over 130 kilometers during its four-day mission, collecting high-resolution data for scientific research.                        

From http://www.news.cn/ 03/06/2017

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China Leads Asia in Digital Transformation: Report

 

Chinese companies have outperformed their Asian counterparts in digital transformation, according to a report by a leading software developer. About 91 percent of Chinese mainland respondents used software development strategy DevOps and about 88 percent Agile. In other Asian countries the figures were 88 percent and 86 percent respectively, according to a report by CA Technologies. Agile and DevOps are two of the most popular tools to help companies to upgrade their IT infrastructure. Digitalization is expanding into other industries like banking, manufacturing and telecoms, according to Martin Mackay, CA Technologies president and general manager responsible for the Asia Pacific and Japan (APJ) region. Despite high awareness of digitalization tools, only 33 percent of Chinese respondents used them throughout the company, the report showed.

 

Other than technology and investment, Martin pointed out that the biggest challenge for companies in digitizing is culture, with a flat corporate culture easier to digitize than a hierarchical one. "It's not that the IT department wants to change, but that the business is changing, and you have to adapt to changes faster than your competitors," said Nick Lim, ASEAN and Greater China vice president with CA Technologies. "China is a key market for us and we will continue to grow business here as ongoing economic upgrades mean more companies in China will go digital," Lim added.                        

From http://www.news.cn/ 03/18/2017

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Huawei Hosts ICT Forum in Bangkok, Focusing on Southeast Asia Talent Development

 

Huawei Southeast Asia Talent Development Forum 2017 kicked off here Monday, to explore and discuss talent development strategy and learn from leading global operators. The forum, hosted by Chinese telecoms giant Huawei, will run for two days. Government officials, telecommunications operators and industry players across Southeast Asia are expected to share their insights on topics around talent development in the digital transformation era at the forum. Southeast Asian countries have seen the positive impact brought by digitalization, especially in driving economic growth, Korkit Danchaivichit, deputy secretary general of Thailand National Broadcasting and Telecommunications Commission said in his opening remarks at the forum. And they "have invested heavily in ICT (information and communications technology) infrastructure," Korkit Danchaivichit noted. The Thai official spoke highly of Huawei's involvement in developing ICT talent in Southeast Asia, saying it has contributed to the region's growth economically and socially.                     

From http://www.news.cn/ 04/03/2017

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China to Upgrade Robot Industry in Next Few Years

 

China is poised to elevate the domestic robotics industry, according to a senior official. More than 800 enterprises that provide products and services spanning electronics, machinery, chemicals and medical services have already laid sound foundations for the upgrade, said Xin Guobin, deputy head with the Ministry of Industry and Information Technology. China produced 72,400 industrial robots in 2016, up 34.3 percent year on year. Sales are expected to exceed 50 billion yuan (about 7.26 billion U.S. dollars) in 2020, according to industry insiders. Xin said the ministry will further integrate new technology, support the recruitment of talent, increase the quality and credibility of key machine components, and support the use of robots in emerging industries. The ministry will expedite related regulations and industry organizations will offer guidance to local authorities, all in accordance with the "Made in China 2025" plan. The ministry will also set the criteria for market entry and consummate the evaluation system for robotics, to boost industrial development, according to the vice minister. The "Made in China 2025" blueprint was announced in May 2015 as a way to move manufacturing up in the value chain, promoting development in 10 key sectors including robotics.                     

From http://www.news.cn/ 04/06/2017

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China Looks to Wide Application of Artificial Intelligence

 

China has great potential in applications of artificial intelligence (AI), a senior official said Sunday. "Chinese researchers and entrepreneurs are among the best in the world, with technological innovations and good earnings in the sector," said Liu Lihua, vice minister of industry and information technology. Researchers with Chinese companies such as iFlytek, Alibaba and Baidu participated in the study of the world's leading AI technologies, said Liu, referring to technologies of reinforcement learning, paying with your face and self-driving trucks. A couple of weeks ago, the "MIT Technology Review" listed the above three and another seven technologies as its 10 breakthrough technologies in 2017. AI research started more than 60 years ago and there have been some major ups and downs. The current wave is backed by unprecedented quantities of data and computing power. "While we are just getting started, we have made prominent progress in applying artificial intelligence in smart city and intelligent customer service on automobiles," said Liu.

 

More sectors will see AI applications in the future, he added. Chinese Internet giants are focusing on the development of artificial intelligence and believe the next decades will be a golden age for the industry. "If we define 2016 as the first year of China's artificial intelligence, this year will be the beginning of applications of artificial intelligence in the country," said Liu Qingfeng, board chairman of tech firm iFlytek Co. Ltd. Internet giant Baidu set up a national deep learning technology lab in Beijing in March. The lab gathered AI experts from Baidu, Tsinghua University, Beijing University of Aeronautics and Astronautics, and China Academy of Information and Communications Technology. "The Internet is just an appetizer. The main course will be AI. In the future, machines will develop to a point where they can understand humans and their intentions," said Li Yanhong, chair of Baidu, at the China IT Summit in Shenzhen last Sunday.

 

Baidu has invested heavily in machine-aided study, image recognition, voice recognition and driverless vehicles. Another tech giant Xiaomi set up an "Explorer's Lab" last year to research artificial intelligence and will release an "exciting AI product" in the coming six months, according to Lei Jun, founder and CEO of Xiaomi. "Companies in emerging markets need to offer their consumers a compelling vision so that they not only resolve problems today, but even address problems on the horizon," Lei said. China will make greater efforts this year to implement innovation-driven development strategy, upgrade the structure of the real economy, and improve its performance and competitiveness, according to the government work report issued last month. "We will accelerate R&D on and commercialization of new materials, artificial intelligence, integrated circuits, bio-pharmacy, 5G mobile communications, and other technologies, and develop industrial clusters in these fields," the report read.

 

In May last year, the government made a three-year action plan to develop AI. The industry's market size was 23.9 billion yuan (about 3.5 billion U.S. dollars) last year, and will reach 38 billion yuan (about 5.5 billion U.S. dollars) in 2018, according to the Ministry of Industry and Information Technology. "As the AI era approaches, we should focus on technological innovation, establish industry standards and specifications, forge an industrial ecosystem, and speed up legislation in the sector," said iFlytek's Liu.                     

From http://www.news.cn/ 04/09/2017

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Hina Draws Digital 3D Topographic Map of Antarctic Seabed

 

Chinese scientists have created a three-dimensional, digital topographic map of the Antarctic seabed using data collected during a recent expedition. The map was presented at a press briefing held Friday in the city of Guangzhou during an event to mark the completion of a four-month expedition by the research vessel "Hai Yang Liu Hao" (Ocean Six). The map was made on the expedition in Antarctica using multi-beam sonar. The vessel emitted multiple pulses of sound that scanned an area measuring 250 kilometers long, 80 kilometers wide, with a maximum depth of 3,500 meters, said He Gaowen, a senior scientist with Guangzhou Marine Geological Survey Bureau. With 80 gigabytes of data, the researchers were able to compile a high-definition map that can be used in Antarctic research or for navigation.

 

Compared to a traditional single-beam sonar, multi-beam sonar can quickly collect information about topographic and geological components, and water composition. This information can be used to support research into the evolution of the Antarctic seabed, said Liu Shengxuan, another senior scientist involved in the expedition. China has used this same technique to map the country's coastal areas, the South China Sea, the Pacific, and the Indian Ocean. The maps have proved invaluable tools across geological surveys and marine mineral exploitation, said Ding Weifeng, an Earth exploration scientist at a research institute under State Oceanic Administration. The mapping of the Antarctic seabed will also provide a large amount of information for polar scientific research, Ding said.                      

From http://www.news.cn/ 04/15/2017

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Web Gives Economy a New Boost

 

Internet-enabled technologies and business models have given China's economy a new burst of momentum and changed the nature of growth, experts said. New internet applications could surge from a single digit to up to 22 percent of China's GDP growth through to 2025, according to consultancy McKinsey & Co. That reflects the power of a consumer-oriented "new economy" that relies on service industries, technological upgrading and greener lifestyles, according to Chen Yougang, a principal at McKinsey in Hong Kong. Leading technologies in China, including mobile internet apps, cloud computing, big data and artificial intelligence, have delivered unprecedented efficiencies to governments and businesses, said Wu Qi, deputy chairman of China operations of consultancy Accenture. For instance, China's e-commerce players are blurring the lines between physical and virtual stores by leveraging their troves of consumer data to integrate offline stores, merchandise, logistics and payment tools. These platforms are set to transform the traditional manufacturing sector into an open and digitally linked manufacturing platform, with networks of hardware suppliers, developers, designers and entrepreneurs, said Denis Depoux, Asia deputy president of Roland Berger.

 

"For instance, factories can deliver manufacturing as a service to small and medium-sized enterprises and even to individual customers," he said. These would redefine the "Made in China" label that many used to perceive as synonymous with low cost and low quality, and represent a breakthrough in business know-how, said Xu Jianguo, a professor of the National School of Development at Peking University. Vijay Shekhar, CEO of Paytm, India's largest mobile wallet provider, agreed. In partnership with Ant Financial Services Group, his firm has adopted a payment and escrow service, and is set to launch banking, online insurance and wealth management services similar to Alipay. "China is at the forefront of internet applications such as financial technologies. Chinese inventions are better because they are made for people in the 'mobile-first' generation. Silicon Valley is learning from China," he said.                        

From http://www.chinagate.cn/ 04/19/2017

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Beijing Sees Robust Patent Application Growth

 

The number of patent applications in Beijing hit nearly 190,000 in 2016, up 21 percent year on year, according to local authorities. Among the applications, more than 100,000 were for invention patents, which increased around 17 percent from a year earlier, said Pan Xinsheng, spokesperson of the Beijing intellectual property bureau Wednesday. Last year, more than 40,000 invention patents were authorized, up 15 percent year on year, among a total of over 100,500 recognized patents. The Beijing Intellectual Property Court handled over 10,600 intellectual property rights (IPR) cases in 2016. Specialized IPR courts were established in 2014 in Beijing, Guangzhou and Shanghai, leading to a significant improvement in IPR regulation.                     

From http://www.news.cn/ 04/19/2017

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Shanghai Auto Show Highlights Intelligent Driving

 

Car models supporting autonomous driving and Internet-based services are bright spots at the 2017 Shanghai International Automobile Industry Exhibition, which opened to media Wednesday. A total of 113 models of car made their global debut at the auto show, which has attracted more than 1,000 exhibitors from 18 countries and regions. The 1,400 complete vehicles exhibited include 159 new energy vehicles and 56 concept cars. The theme of this year's auto show is "Committed to Better Life," and the event will be open to the public from April 21 to 28. The Shanghai-based electric vehicle startup Nio made its much-awaited domestic debut at the show, bringing a model of its concept driverless car EVE, whose interior space is designed as a living room. Li Bin, founder of Nio, said that when humans are freed from driving in the future, the car would be transformed into a space for relaxation and entertainment.

 

Domestic auto maker Roewe unveiled its new model i6 16T, featuring a smart operation system that has access to mobile payment tool Alipay. When the driver gets on the car, the system tells them to bring an umbrella if it is going to rain. It can select routes based on real-time road conditions and the driver's habits, and can even help order and pay for a take-away coffee. Sales of the RX5, another Roewe model that carries a similar system, have exceeded 140,000 since it was released eight months ago. German manufacturer BMW also brought new models featuring intelligent driving to the show. "The concept of 'Auto plus Internet' is not only about surfing the Internet in the car," said Chen Zhixin, president of Shanghai-based SAIC Motor. "A car should be seen as a smart end-product embedded with various functions supported by cloud services."

 

New energy vehicles (NEV) are also making waves at the show, including Nio's two-door EP9, a contender for the title of the world's fastest electric car. A total of 159 NEVs are on display at the event. In 2016, more than 500,000 NEVs were sold in China, accounting for over40 percent of global sales. The growth was up 50 percent year on year. China has had the world's largest car market for eight consecutive years. About 28 million cars were sold in China in 2016, up 13.7 percent year on year thanks to preferential purchase policies and other government measures, according to the Ministry of Commerce. Growth in auto sales in 2017 were estimated to slow to an annual 2 to 6 percent, according to the ministry.                     

From http://www.news.cn/ 04/19/2017

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Science Cooperation Network in Works

 

China aims to complete a cooperative network in science and technology for countries involved in the Belt and Road Initiative by 2030, it was announced on May 9. The network will be indispensable to the development of science and innovation by the middle of this century, according to Bai Chunli, president of the Chinese Academy of Sciences, who spoke at a news briefing in Beijing. "Since the initiative was proposed in 2013, the academy has expanded its global cooperation and outreach," he said. "We're providing technological support and services to help countries tackle practical issues." The academy has launched the International Outreach Initiative and is cooperating closely with the World Academy of Sciences for the advancement of science in developing countries, a UNESCO program based in Trieste, Italy. The Chinese Academy of Sciences has signed more than 200 international cooperation agreements with 60 countries. In addition, more than 600 of its scholars are working with international organizations or major science publications.

 

It has also trained about 1,800 people from Belt and Road countries, focusing on common issues such as climate change, water security, green energy and disaster prevention and relief, Bai said. "Many countries have fragile ecosystems, and China also has similar issues," he said. "Our research aims to help. At the same time, advanced technologies from other countries, like sandstorm prevention, can benefit us." The academy is setting up nine overseas centers for science and technology cooperation and has launched more than 20 major science projects to address common challenges for Belt and Road countries, such as weather surveillance and environmental protection. "These are parts of the academy's international science cooperation network, which focuses on strategic counseling, technology cooperation, training and the commercialization of scientific achievements," Bai said.

 

More than 30,000 foreign scholars visit the academy to take part in exchanges and cooperation every year, and 2,000 now work at the academy, in most academic fields. China has attracted more than 1,500 foreign students from developing countriesin some cases offering scholarships. The Chinese academy plans to train about 500 master's and doctoral students a year, according to Cao Jinghua, director of international cooperation at the academy. "Talent forms the foundations for exchanges and cooperation," Cao said. "We hope our programs will equip foreign students with the skills to make a contribution in their countries, which will benefit the initiative in the long run." The Chinese academy will continue to expand the cooperation network based on its advantages, and eventually push it onto the world stage, he said. So far, 22 countries have joined the academy's initial framework. "We welcome other countries' participation in the network and taking part in the construction of the Belt and Road," Cao said.                        

From http://www.chinagate.cn/ 05/10/2017

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Chinese Researchers Create Mood-based Chatbot

 

How do you tell if the people you're chatting with online are real people, rather than text-generating robots? The struggle for bots to mimic idiomatic language means it can be pretty easy to spot. That shows how hard it is for researchers to develop a human-like chatbot. But now, some researchers in China are moving one step closer, after creating a chatbot with five different mood types. The moods include happiness, sadness, anger, disgust and loving. The bot can reply to people's words differently, according to the mood it has been set on. A leader of the project, Professor Huang Minlie at Tsinghua University, calls the bot an "Emotional Chatting Machine" (ECM). He typed a critical comment about Valentine's Day into the machine as a test. The machine replied "Happy Valentines Day!" when set on a happy mood, and complained "you're just showing off!" when set to angry mode. "It's still an initial exploration in the area, as ECMs can only talk in text. It doesn't have a voice output or facial expressions," Huang told Xinhua. "But researches are moving rapidly on creating human emotions," he added. So how do ECMs work? The research team created an emotion classification algorithm, and used it to classify all kinds of comments on social media websites. So words from an ECM could be lifted from something you said online last week, and that's why their reactions sound so much more human-like than other bots.                        

From http://www.chinagate.cn/ 05/12/2017

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China Sets Up National Lab Developing Brain-like AI Technology

 

China's first national laboratory for brain-like artificial intelligence (AI) technology was inaugurated Saturday in Hefei, capital of east China's Anhui Province, to pool the country's top research talent and boost the technology. Approved by the National Development and Reform Commission in January, the lab, based in China University of Science and Technology (USTC), aims to develop a brain-like computing paradigm and applications. The university, known for its leading role in developing quantum communication technology, hosts the national lab in collaboration with a number of the country's top research bodies such as Fudan University, Shenyang Institute of Automation of the Chinese Academy of Sciences as well as Baidu, operator of China's biggest online search engine. Wan Lijun, president of USTC and chairman of the national lab, said the ability to mimic the human brain's ability in sorting out information will help build a complete AI technology development paradigm. The lab will carry out research to guide machine learning such as recognizing messages and using visual neural networks to solve problems. It will also focus on developing new applications with technological achievements.                     

From http://www.news.cn/ 05/14/2017

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3D-printed Soft, Four-legged Robot Can Walk on Sand

 

U.S. engineers have developed a 3D-printed, four-legged robot that is capable of walking on rough surfaces, such as sand and pebbles. Researchers led by Michael Tolley, a mechanical engineering professor at the University of California San Diego (UCSD), will present the robot at the IEEE International Conference on Robotics and Automation scheduled for May 29-June 3 in Singapore. The soft-legged robot could be used to capture sensor readings in dangerous environments or for search and rescue, researchers said. According to the UCSD, the legs of the robot are made up of three parallel, connected sealed inflatable chambers, or actuators, 3D-printed from a rubber-like material. The chambers are hollow on the inside, so they can be inflated. On the outside, the chambers are bellowed, which allows engineers to better control the legs' movements. The breakthrough was made thanks to a high-end printer that allows researchers to print both soft and rigid materials within the same components. < The idea came from nature. "In nature, complexity has a very low cost," Tolley said in a statement. "Using new manufacturing techniques like 3D printing, we're trying to translate this to robotics."                     

From http://www.news.cn/ 05/17/2017

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SOUTH KOREA: To Utilize ICT to Revitalize Economy

 

South Korea announced a package of measures Wednesday to utilize information and communications technology and science technology to revitalize the country's economy suffering from weak exports and flagging manufacturing sector. Under the measures discussed in a meeting presided over by Acting President and Prime Minister Hwang Kyo-ahn, and announced by the Ministry of Science, ICT and Future Planning, the government will make use of the latest ICT to secure new growth engines.  The government said it will double research and development spending to 1.25 trillion won ($1.07 billion) for the local service sector in 2021. The R&D budget will be poured into the seven service sectors, including software, medicine and tourism, which are considered new growth engines, officials said. The move comes amid a deep slump in the manufacturing sector which accounts for nearly 30 percent of the country's gross domestic product, the ministry said. The manufacturing sector, which has been the engine of South Korea's economic development in the past, is directly affected by exports. However, the sector's employment rate hovers around 17 percent in recent years, lagging far behind its GDP contribution.

The service industry, on the other hand, has been strengthening its presence in the economy, hiring 70 percent of the country's total workforce in 2015. But it accounted for 60 percent of the country's total added value due to poor labor productivity. The government said it will also make the local manufacturing industry "smarter" by introducing automated smart factories to enhance the quality of products, cut production costs, and streamline and speed up the manufacturing process. The government said it will construct an accumulated 5,000 smart factories by the first half of 2017 and another 10,000 by 2020. The government will also help local firms to export more ICT products, especially in the aerospace and nuclear power sectors. The government also plans to use next year's Winter Olympic Games -- set to take place in the nation's eastern alpine city of PyeongChang -- as an opportunity to debut a number of cutting-edge products. Athletes and visitors to various Olympic venues in PyeongChang, about 180 km east of Seoul, and nearby areas will be able to experience a wide range of advanced products and technology in the ICT sector, officials said.

From http://www.koreaherald.com 02/15/2017

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Korea Shares Weather Tech with Developing Countries

 

Korea has shared its weather forecast technology with a range of countries from around the world. The Meteorological Administration hosted an international training course on weather forecasting for operational meteorologists from Feb. 6 to 24. The program was designed to help developing countries enhance their capability to respond to new or adverse weather patterns. The course was composed of an introduction section and then a section focusing on the analysis of weather forecast statistics. Participants were able to learn how to use satellite data and to interpret weather data, and how to implement practical training of weather forecasters. Meteorologists from ten countries attended the program, including Mongolia and Bhutan, as well as 15 postgraduate students from 12 countries in Asia and Africa, including Iraq, Nepal and Kenya, who are studying at Hankuk University of Foreign Studies.

The KMA’s Meteorological Human Resources Development Institute is planning to host four educational training programs for overseas meteorologists. These programs focus on how to manage meteorological radar technology courses and how to improve IT-backed meteorological work. The organization has been conducting such courses for international meteorologists since 1998. As of this February, a total of 796 meteorologists have studied at the institute. KMA Administrator Ko Yunhwa said, “We need to upgrade capability to respond to international meteorological disaster so that we can also effectively cope with climate change, which happens often in Korea these days.” “As we're one of the regional training centers for the World Meteorological Organization, the KMA will expand our international training programs in order to contribute to boosting meteorological capability in the international community,” he said.

From http://www.korea.net 03/03/2017

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South Korea Has World’s Fastest Internet

 

South Korea ranked No. 1 for the 12th consecutive quarter for the world’s fastest internet connection speed, data showed Tuesday. According to Akamai Korea, a branch of US-based content delivery network and cloud services provider, South Korea’s average broadband adoption rate reached 26.1 megabits per second in the fourth quarter of 2016. South Korea was followed by Norway at 23.6 Mbps, Sweden at 22.8 Mbps, Hong Kong at 21.9 Mbps and Switzerland at 21.2 Mbps. South Korea was the only nation with its average connection rate higher than 25 Mbps, the data showed. The world‘s average speed in the fourth quarter of last year recorded 7 Mbps, a 26 percent rise on-year. The 4 Mbps broadband adoption rate in South Korea stood at 97 percent in the same quarter, the highest in the world. The country also has the highest internet penetration rate of 25 Mbps connection coming in at 34 percent.

From http://www.koreaherald.com 03/14/2017

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Korea Cooperates on Science, Technology with UK, Ukraine

 

Korea will strengthen cooperation on science and technology with the U.K. and Ukraine. The Ministry of Science, ICT and Future Planning and the U.K.'s Department for Business, Energy and Industrial Strategy have pledged to continue working on the Korea-U.K. Focal Point Project, aimed at expanding exchanges among researchers in such fields as 5G, the Internet of Things and energy. The agreement was made at the Korea-U.K. Joint Committee on Science and Technology Cooperation, held in London on March 23. At the meeting, it was also decided that the Institute for Basic Science (IBS) and the Royal Society of London would host an international conference in Korea in November. Elsewhere in Europe, the ministry also held the fifth Korea-Ukraine Joint Committee on Science and Technology Cooperation with the Ukrainian Ministry of Education and Science. The two sides talked about ways to further increase joint research and enhance cooperation on aerospace between the two countries.

The two sides discussed ways to increase joint efforts designed to boost cooperation between the Korea Aerospace Research Institute and the State Space Agency of Ukraine, and to focus on launch vehicle systems developed in Korea. Two memoranda of understanding (MOUs) were signed, as well. Yonsei University and the Usikov Institute for Radiophysics and Electronics signed an agreement to jointly establish an electric wave detection center. The National Institute for Lifelong Education, too, penned an MOU with two local universities, including the Taras Shevchenko National University of Kyiv, to help them run the Korea Massive Open On-line Course, or K-MOOC, as part of their curricula. “It’s significant that our nation works with the U.K., one of the world’s powerhouses in terms of the research revolution, on core technologies that will lead to the fourth industrial revolution,” said Director General Choi Won-ho of the International Relations Department in the Ministry of Science, ICT and Future Planning. He said, “It’s also meaningful to resume our cooperation with Ukraine on science and technology involving materials and space, which had been cut since 2012.”

From http://www.korea.net 03/31/2017

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Korea Calls for Strengthened Technology Cooperation with Israel

 

South Korea's vice trade minister called for strengthened cooperation in technology with Israel Sunday to cope with the technology-driven fourth industrial revolution, the ministry said. Speaking to a forum in Tel Aviv, Jeong Marn-ki said South Korea and Israel can create synergy by combining Israel's technological prowess and startup spirit and South Korea's manufacturing skills and information and communication technology infrastructure. "I hope that technology cooperation would lead to an expansion of bilateral trade and investment," Jeong said at the conference designed to encourage bilateral technology cooperation, according to the trade ministry. Israel is home to 3.5 percent of the world's venture capital and is known for running a variety of support programs for technology startups. Trade volume between the two countries reached slightly over $2 billion in 2015, according to South Korean government dataSouth Korea's main export items include autos, wireless communication equipment and synthetic resins, while it imports mainly chipmaking equipment, and applied electronics products and parts. Jeong is set to visit Britain to attend a session on bilateral technology cooperation on Tuesday, according to the trade ministry. On Wednesday, Jeong plans to meet with John Loughhead, Chief Scientific Adviser at the Department for Business, Energy and Industrial Strategy, for talks on technology cooperation between the two countries. During his visit to London, he is expected to make a pitch for British investment in South Korea. New foreign direct investment pledged for South Korea came to $21.3 billion last year, up from the previous record of $20.9 billion set in 2015, according to the government data.

From http://www.koreaherald.com 04/09/2017

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Korea’s 5G Tech Spotlighted at G20 Meeting

 

“The driving force behind our digital revolution will be IT led by the fifth generation of mobile communications, known as 5G.” Second Vice Minister of Science, ICT and Future Planning Choi Jae-yoo made this remark at the G20 Digital Ministers Meeting that brought together ministers and vice ministers from G20 countries in Dusseldorf, Germany, on April 6. “So as to promote so-called ‘Inclusive Digitalization,’ which is designed to get more people access to the benefits of digitalization, we need to take the lead in encouraging 5G-related businesses and expanding investments in this field,” said the vice minister. “We will launch 5G-based services at next year’s PyeongChang 2018 Olympic and Paralympic Winter Games. We will also make efforts to deploy 5G technology on a commercial scale by 2019,” he said. The ministers and vice ministers in attendance agreed on the need for more cooperation at the international level so as to achieve a world economy based on digital computing technologies and, also, to deal with challenges together that they might face in this digital world. As a result, they jointly adopted the “G20 Digital Economy Ministerial Declaration,” which focuses on global digitalization, the digitalizing of production for growth, strengthening trust in a digital world, and, lastly, a strategic roadmap to develop the digital economy.

From http://www.korea.net/ 04/11/2017

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Youth, Smart Tech Reshaping Korea's Farming Industry

 

Farming industry in South Korea is undergoing a big change, as more urbanites choose to venture into agricultural businesses by moving to the countryside and bringing with them growth potential and cutting-edge IT expertise, observers said Thursday. With a history of having pulled off rapid industrialization in the second half of the 20th century following a devastating war, the farming business here has often been marginalized as something that is outdated with little chance of future success. But the perception began to change recently, as the proliferation in the pursuit of a life closer to nature has emerged as a fresh growth driver that can create innovative jobs and new opportunities in the face of a slowing economy. The number of households that moved to rural areas from the capital city stood at 330,000 at the end of 2015, surging from a mere 1,000 tallied a decade earlier, according to the data by Statistics Korea. By 2034, the numbers will likely surpass the 3 million mark, the government agency predicts. "Agriculture nowadays is transforming into a higher value-added industry that combines production, retail, manufacturing and tourism all in one. Its growth potential is inexhaustible when new ideas from the tech-savvy younger generation are laced with new technologies," Lee Joon-won, vice minister for the Ministry of Agriculture, Food and Rural Affairs, said.

While many of the new farmers are retirees who resettled in the countryside to live out their second lives away from the bustle of city life, a notable increase of younger people are making similar decisions as what can be viewed as an industrial transition is underway, commonly referred to as the "return-to-farm movement" in South Korea. Of the 2015 statistics, 26.5 percent of the new rural population were in their 20s, followed by those in their 30s accounting for about 25 percent and people in their 40s taking up 17.4 percent. The portions are much higher than the combined percentage of 31.3 percent of those over 50. The spread of rural living has prompted authorities and lawmakers to draw up measures to bolster support for farming business in anticipation that it will help ease high youth unemployment to some extent. Aside from new enactments and rolling out plans to nurture rural living and farming, the authorities have worked with key IT companies to adopt smart technologies such as Artificial Intelligence (AI), robots and the Internet of Things (IoT) to enhance the infrastructure and production process.

The Y-Farm Expo, jointly hosted by Yonhap News Agency, South Korea's key news wire service, and the agriculture ministry, plans to unveil most up-to-date farming techniques during its three-day run starting Friday, which incorporates ICT skills such as a farming machine simulator and drone robots designed to help with cultivation. SK Telecom Co., the country's top mobile carrier, has built an AI-based management system for a greenhouse in Sejong, south of Seoul, as a case study for its "smart farm technology." It incorporates IoT skills that enable a farmer to keep tabs on and manage the temperature, humidity and sunlight remotely via a mobile device. IT industry officials say such smart technologies can trigger an epoch-making change into the farming business once they make headway. The whole process, from production and distribution to retail, can be evolved to one that offers customized services based on big data. Drones can be incorporated into the greater system to enhance delivery.

According to industry data, the global smart farm market is forecast to grow by an average of 14 percent annually to be valued at $18.4 billion by 2022, from $9 billion last year. Despite such a rosy outlook, experts raised concerns that ill-prepared young farmers may not succeed if they are too hasty. "Thinking that living on a farm and growing crops won't be too hard," can lead to difficulties, informed observers claimed. They stressed the need for thorough preparation through research on the type of business they want to devote themselves to and setting up a careful strategy to carry it out before actually becoming a farmer. "Rural living is not just moving houses, it's a migration that completely changes your life patterns. It's vital that you gather and learn the right information via government Web sites and, more importantly, you must go there and see things in person to build your own understanding," Kim Gwi-young, head of a Seoul-based government-affiliated center for return-to-farm movement, said.

From http://www.koreaherald.com 04/27/2017

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Gov't Mobile Services Win Tech Award

 

Korea’s innovative e-government has been praised for its mobile services. The Ministry of the Interior has announced that its Mobile Government Support Center won a mobileGov Special Recognition Award on May 9. The award is given out by mobileGov U.K., a British consulting company that focuses on mobile government services and on evaluating their innovativeness and transferability. It focuses on the sustainability, efficiency, and added-value of the implementations, and on the social and environmental benefits of such online government services. The Korean government's Mobile Government Support Center was selected as one of 13 exemplary cases, among the 106 international nominations, at the Global mobileGov Awards ceremony of the mobileGov World Summit 2017, a gathering of mobile IT professionals in Brighton, U.K., held for the first time this year. The Mobile Government Support Center was recognized for its efficient management of its services, its strict verification process for applications, its safe distribution and its real time development support. “This award recognized the National Computing and Information Service for its innovative e-government services, sustainability and efficiency,“ said Director Kim Myoung Hee of the National Computing and Information Service, part of the Ministry of the Interior. “I expect Korea’s know-how on establishing and running mobile e-government services to spread around the world.”

From http://www.korea.net 05/16/2017

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Korea's ICT Exports Rise at Fastest Clip in Nearly 7 Yrs in April

 

South Korea's exports of information and communications technology products rose at the fastest clip in nearly seven years in April on brisk global demand for semiconductors and displays, government data showed Wednesday. A total of $15.55 billion worth of Korean-made ICT products were shipped overseas last month, up 24.2 percent from a year earlier, according to the data compiled by the Ministry of Trade, Industry and Energy. It marked the highest on-year growth since August 2010 when monthly ICT exports soared 26.4 percent on-year. Exports of ICT goods accounted for 30.5 percent of the country's total outbound shipments of $51 billion last month. Meanwhile, ICT imports increased 8.5 percent to $7.88 billion in April, with the country logging a trade surplus of $7.68 billion in the sector. The ministry said rising overseas demand for South Korean semiconductors, displays and computers drove the surge in ICT exports, offsetting weak exports of mobile phones. Exports of semiconductors made by Asia's fourth-largest economy surged 59.1 percent on-year to $7.24 billion in April, while those of flat panels and computers gained 6.9 percent and 24 percent to $2.27 billion and $680 million, respectively. But overseas shipments of mobile phones sank 19.3 percent on-year to $1.81 billion in the aftermath of the global production halt of Samsung Electronics' Galaxy Note 7. By country, exports to China jumped 19.3 percent to $7.51 billion last month and those to the United States climbed 3.9 percent to $1.65 billion.

From http://www.koreaherald.com 05/17/2017

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Korea's ICT Exports Rise at Fastest Clip in Nearly 7 Yrs in April

 

South Korea's exports of information and communications technology products rose at the fastest clip in nearly seven years in April on brisk global demand for semiconductors and displays, government data showed Wednesday. A total of $15.55 billion worth of Korean-made ICT products were shipped overseas last month, up 24.2 percent from a year earlier, according to the data compiled by the Ministry of Trade, Industry and Energy. It marked the highest on-year growth since August 2010 when monthly ICT exports soared 26.4 percent on-year. Exports of ICT goods accounted for 30.5 percent of the country's total outbound shipments of $51 billion last month. Meanwhile, ICT imports increased 8.5 percent to $7.88 billion in April, with the country logging a trade surplus of $7.68 billion in the sector. The ministry said rising overseas demand for South Korean semiconductors, displays and computers drove the surge in ICT exports, offsetting weak exports of mobile phones. Exports of semiconductors made by Asia's fourth-largest economy surged 59.1 percent on-year to $7.24 billion in April, while those of flat panels and computers gained 6.9 percent and 24 percent to $2.27 billion and $680 million, respectively. But overseas shipments of mobile phones sank 19.3 percent on-year to $1.81 billion in the aftermath of the global production halt of Samsung Electronics' Galaxy Note 7. By country, exports to China jumped 19.3 percent to $7.51 billion last month and those to the United States climbed 3.9 percent to $1.65 billion.

From http://www.koreaherald.com 05/17/2017

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CAMBODIA: Launching 1st Undersea Communications Cable

 

Cambodia's first undersea communications cable was launched on Wednesday after almost two-year construction, company representatives and officials said. The Malaysia-Cambodia-Thailand (MCT) submarine cable was jointly invested by EZECOM Telcotech of Cambodia, Symphony Communication of Thailand and Telekom Malaysia Berhad, Paul Blanche-Horgan, chief executive officer of EZECOM Telcotech, said during the launching ceremony. He said Cambodia's first submarine cable had been built by China's Huawei Marine Networks, a global submarine network provider. The 1,300-km long MCT fiber optic cable system has a capacity of at least 30 Terabits per second with an investment of 100 million U.S. dollars, he said, adding that the MCT cable system landed in Sihanoukville of Cambodia, Rayong of Thailand, and Kuantan (Cherating) of Malaysia. "It gives us direct route from Cambodia to Malaysia, Thailand and beyond to Singapore, China's Hong Kong, and the rest of the world," he said.

 

Paul said that currently, Cambodia relies on terrestrial fiber systems via neighboring Thailand and Vietnam. "With the MCT fiber optic cable system, Cambodia will experience faster and more reliable internet speed," he said. Speaking at the event, Cambodian Deputy Prime Minister and Interior Minister Sar Kheng said that it was a new achievement in the Information and Communications Technology in Cambodia. "With the undersea communications cable, I believe that internet and Facebook users will enjoy faster and more reliable internet speed with cheaper prices," he said. Cambodian Telecoms Minister Tram Iv Tek said that currently, approximately 50 percent of the kingdom's nearly 15 million people have access to internet. "I'm confident that the submarine cable system will narrow the digital gap between urban and rural areas and the number of internet users will be further increased," he said. Mike Constable, chief executive officer of Huawei Marine Networks, said that Huawei was proud to build the mega-project, which would provide enormous advantages to the Cambodian economy and people. "We designed the MCT fiber optic cable system for a 25-year lifetime," he said, adding that the system was built with the cutting-edge technology.

From http://news.xinhuanet.com/ 03/15/2017

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Cambodia's State-Owned Telecoms Firm Bounces Back into Profit for 2016

 

The state-owned Telecom Cambodia (TC) on Friday reported a 1-million-U.S.-dollar unaudited profit for 2016, returning to profitability after a loss in the previous year. "The profit is a sharp turnaround from its 724,746 U.S. dollars loss in 2015," said the report released during the TC's annual conference. Speaking to reporters after the conference, Minister of Posts and Telecommunications Tram Iv Tek attributed TC's rebound in profit to its thorough reform of revenue and expense management. According to the report, TC earned gross revenue of 18.6 million U.S. dollars last year, and its revenue came from transit fees, local and international phone calls, internet service providers, Asymmetric Digital Subscriber Line services (ADSL), phone connection, fibre optic cable, and interconnection fees. As of last year, TC had 32,444 fixed phone service users and 7,270 internet service users, the report said. TC is one of the state-owned enterprises that have been planned to list on the Cambodia Securities Exchange (CSX). However, the listing plan has been postponed due to its poor financial performance. According to the rule by the Securities and Exchange Commission of Cambodia, any company wanting to list on the CSX must see a good profit in the last three years.

From http://news.xinhuanet.com/ 03/31/2017

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SINGAPORE: To Invest S$45m a Year in New Defence Tech Labs for Robotics, AI

 

SINGAPORE: A starting seed grant of S$45 million a year will be given to two new laboratories in the Defence Science and Technology Agency (DSTA) and DSO National Laboratories organisations, Defence Minister Ng Eng Hen said in Parliament on Friday (Mar 3). “Modern militaries are powered by technology, and the next-generation SAF (Singapore Armed Forces), even more so,” he said. “Our defence technology organisations will gear up to support changes.” To foster more experimentation and innovation, DSO will set up a robotics lab in April this year and DSTA will expand to include an analytics and artificial intelligence lab. At the former, defence engineers will collaborate on prototyping, integration, simulation and testing of systems prior to field trials for the SAF. “The work on robotics has already begun,” said Dr Ng. “Six Singapore Infantry Regiment soldiers are currently experimenting with unmanned aerial and ground vehicles to perform missions. The Navy has gone further and is putting Unmanned Surface Vehicles which can navigate and avoid collisions autonomously into operations.”

 

“The SAF, working with the Ministry of Home Affairs, has already developed countermeasures to potential drone attacks. These systems were deployed in the last NDP (National Day Parade).” DSTA’s new lab will exploit the real-time information that can be derived from the Internet of Things and platforms, said the minister. “The realisable potential is enormous. For instance, our Singapore Maritime Crisis Centre monitors more than 1,500 commercial shipping vessels in our waters daily. It uses AI to generate unique signatures for each, through collating information from multiple sources, including social media. It then detects any deviations from this signature,” he explained. “This AI-embedded method detected a possible ISIS supporter on board a tanker in 2015. That person was barred from disembarking in Singapore. Finding this needle in a big haystack is only possible through modern means.”

 

Singapore will also host an inaugural Defence Technology Summit in early 2018. Targeted as a biennial event, the summit will be organised by DSTA together with Singapore’s universities, A*STAR and Government agencies like GovTech, Cyber Security Agency of Singapore, National Research Foundation and Singapore Economic Development Board. “Singapore can lead in defence technology, even though we are small,” said Dr Ng. “The Summit will provide a global platform to invite leading figures and luminaries to come share their views, provide a window into the future, allow us the opportunity to network and increase our access to new ideas and innovation.” In his speech, Dr Ng also revealed that Singapore has around 5,000 defence engineers and scientists, with the number of related scholarships and awards on offer due to be increased by 40 per cent - up to 170 from 120 today - by 2025.

From http://www.channelnewsasia.com/ 03/03/2017

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THAILAND: Broadband Drive Picking Up Steam

 

The cabinet has acknowledged a plan for TOT Plc and CAT Telecom Plc to form a joint venture to run the national internet broadband services. The Digital Economy and Society Ministry yesterday reported to the cabinet that the two state firms will set up a joint venture to install an internet broadband network to cover 24,700 villages at an investment cost of 15 billion baht. The installation is due to be finished next year. The government aims to cover a combined 40,432 villages, 15,732 of which will be handled by the National Broadcasting and Telecommunications Commission. The regulator will use the universal service obligation fund for the project, but investment costs have not yet been made available. The development is part of government efforts to provide affordable high-speed internet access to low-income rural households, in compliance with the nation's digital infrastructure development roadmap. The Digital Economy and Society Ministry yesterday also reported on the progress of internet broadband installations. As of April, the network has been installed in 99 villages. The ministry plans to install the service at 3,000 villages this month, 2,800 villages in June, 8,200 in September and 10,601 in December. Nathporn Chatusripitak, an adviser to the PM's Office Minister Suvit Maesincee, said the NBTC is likely to finish its internet broadband installations in remote areas by the middle or late next year.

 

In a separate development, Government Spokesman Sansern Kaewkamnerd said yesterday that the National Council for Peace and Order (NCPO) also agreed to invoke Section 44 of the interim charter to allow foreign universities and vocational institutes to establish a presence in the much-touted Eastern Economic Corridor (EEC) and special economic zones. The initiatives are intended to speed up the development of the EEC and special economic zones as well as tackle a shortage in skilled labour. The government will later draw up a list of foreign universities and vocational institutes to ensure that they provide the utmost benefit to the country's development. Deputy Prime Minister Somkid Jatusripitak said these initiatives would also attract more private investment. The EEC is intended to be a special zone accommodating investment in 10 targeted industries promoted as clusters by the government. The 10 industries are next-generation cars; smart electronics; affluent, medical and wellness tourism; agriculture and biotechnology; food; robotics for industry; logistics and aviation; biofuels and biochemicals; digital; and medical services. The corridor spans a combined 30,000 rai in three provinces: Chon Buri, Rayong and Chachoengsao. The EEC is an enhancement of the Eastern Seaboard that has been the region's powerhouse for manufacturing and trade.

From http://www.bangkokpost.com/ 05/17/2017

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VIETNAM: City Sci-Tech Market to Boost Innovation

 

The municipal administration plans to have 70 per cent of industrial production enterprises in HCM City invest at least eight per cent of their pre-tax profits in developing and applying new technologies by 2020. Officials said the plan reflects the awareness that technological renovation is an urgent need should the nation want to remain competitive as it deepens its international integration process. A report compiled by the Viet Nam News Agency (VNA) last week notes that while a science and technology market, where innovative solutions are developed and sold, has advanced considerably in the country in recent years, many difficulties remain in connecting sellers and buyers. The report says that at present, HCM City has about a million scientists, including academics, engineers and other technology experts, working in around 100 universities and colleges. The city also has 218 science and technology institutes and over 100,000 enterprises. This has meant that quite a few good scientific and technological innovations have been developed, but before 2012, the transfer of technology from developers to users was very poor.

 

Tech trade

In 2012, realising the important role played by technological innovation in the city’s economic development, HCM City authorities decided to pilot a technology transaction floor. The aim was to turn it into a focal point in technology transfer by the year 2018. Besides this, city authorities have regularly organised Techmart Fairs, Techmart Online and Techmart Daily so that the public and enterprises are aware of technological innovations. Such innovations could help improve the living standards of the community and also enhance productivity of enterprises. Techmart Daily has thus far drawn the participation of 70 entities that have put on offer over 170 technological innovations and equipment. Nguyên Khắc Thanh, Deputy Director of the HCM City Department of Science and Technology, said the city’s sci-tech market was one of the five busiest markets in the city besides the real estate market and consumer goods market. “This is an indication of the important role played by the sci-tech market in the course of the city’s socio-economic development”, Thanh said. He said those participating in the transaction floor were mainly enterprises (about 80 per cent), professional and amateur innovators (11 per cent), and the remaining were staff from research institutes and universities. Thanh also said that in 2016, the city’s technology transaction floor received 145 orders for technology and equipment and provided relevant information to more than 80 enterprises. Seven technology transfer contracts worth almost VNĐ8 billion (nearly $360,000) were signed on the transaction floor last year. Lương Tú Sơn, deputy director of the HCM City Centre for Information and Statistics for Science and Technology, said that in the 2012-2016 period, some 40 technology transfer contracts worth about VNĐ50 billion (more than $2.2 million) were signed, and this was a positive sign.

 

Weak links

The VNA report quoted Trần Anh Tám, deputy director of the Research and Development Department under the General Corporation of Fertiliser and Petro Chemicals, as saying connectivity between research institutes, universities and enterprises was very poor. To improve this situation, state management agencies should act as matchmakers between scientists and enterprises, said Huỳnh Quyền, Vice Principal of the Science and Technology Faculty of the HCM National University. Last year, the HCM City People’s Committee issued a five-year (2016-2020) plan to develop the city’s sci-tech market, showcasing its intent to facilitate the application of advanced scientific and technological developments in production. Phạm Văn Xu, director of the Science Department, under the HCM City’s General Department of Science and Technology, said that in the near future, the city will invest more in science and technology, particularly in areas that directly address urgent social and market issues. It will also encourage the establishment of a “linkage chain” between enterprises and research institutes, he said. Enumerating specific targets for the sci-tech market, Nguyễn Khắc Thanh, deputy director of the city’s Department of Science and Technology, said: “In the 2016-2020 five-year period, the city will try to achieve an annual growth of about 15 percent normal sci-tech transactions, and about 20 percent in hi-tech areas prioritised by the central Government.

 

Time gap

HCM City ranks first in the country for the number of patent applications, the VNA report said. From 2008-2016, 1.635 applications were registered, 251 of which were approved. Huỳnh Quyền, acting director of the Faculty of Science and Technology at the Việt Nam National University, HCM City,  told VNA that commercialisation of patented innovations had mainly taken place at the Bách Khoa (Polytechnic), Nông Lâm (Agriculture and Forestry), Công Nghiệp (Industry) universities and some faculties under the HCM City University. For example, in 2012 alone, the HCM City Polytechnic University earned VNĐ90 billion ($3.95 million) from commercialising their innovations. Thanh said it typically takes quite a long time and a lot of efforts to develop a new technology, make it into a product and then commercialise it. “The whole process might take as much as a decade,” he said. A different perspective was offered by Hoàng Tố Như, deputy director of the HCM City Department of Intellectual Property Rights. “We can commercialise the innovation, right at the outset, when the idea is formed. This is a good way to invite interested people or organisations to join research and development efforts,” she said.

From http://vietnamnews.vn/ 03/25/2017

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VN Seeks ICT Links with Japan

 

Việt Nam is willing to co-ordinate with Japan in ensuring information security, Minister of Information and Communications Trương Minh Tuấn told Japanese Minister of Internal Affairs and Communications Sanae Takaichi. During talks with the Japanese official in Tokyo yesterday, Minister Tuấn, who is on a working visit to Japan, suggested the Japanese side makes information security-related projects a priority when providing official development assistance (ODA) for Việt Nam, and assists Việt Nam in building a pilot smart city project. He explained that the Vietnamese Government always considers the information-communication technology (ICT) industry as a spearhead economic sector, which greatly contributes to the country’s socio-economic development. The minister hailed the effective ICT co-operation and the implementation of the memorandum of understanding (MoU) signed between the two ministers in the past. He expressed his hope that the two ministries will continue supporting and facilitating co-operation between the two countries’ ICT enterprises in the future. For his part, Sanae Takaichi affirmed Japan will share its experience with and support Việt Nam in developing its ICT sector. Following the talks, the two ministers signed an agreement on establishing a joint working group, aiming to foster collaboration between the two ministries. They also witnessed the signing of a principle agreement between the Việt Nam Post Corporation (Việt Nam Post), the Sumitomo Mitsui Banking Corporation and the Hitachi Group of Japan; and a framework service contract between Việt Nam Post and the Hitachi Asia (Vietnam) Co., Ltd.

From http://vietnamnews.vn/ 03/30/2017

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First Data Centre of Việt Nam’s Banking Sector Operational

 

The State Bank of Việt Nam (SBV), MNR Joint Venture and IBM Việt Nam held a ceremony to launch a new data centre in Hà Nội on Monday. The centre, which is part of the FSMIMS project sponsored by World Bank, is located at 64 Nguyễn Chí Thanh, Hà Nội, covering an area of 2,000 square metres. It is the first data centre of the country’s banking sector, replacing the centres dispersed in 63 provinces and cities as before. The centre was designed and built following world standard Tier 3 with a high readiness of up to 99.983 per cent and the total interruption time of only 1.6 hours per year. Nguyễn Kim Anh, SBV deputy governor, said that with World Bank funds, the FSMIMS project was successfully implemented and put in operation. “The establishment of the data centre is an important milestone in the modernisation process of SBV information and technology’s foundation in conformity with the development orientation of the country’s banking sector in the context of integration trend”.

From http://vietnamnews.vn/ 05/15/2017

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INDIA: Virtual Private Cloud Market to Hit $45bn by 2022

SMEs will dominate the Virtual Private Cloud (VPC) market in the coming years and this virtual private cloud market is estimated to reach USD45.69 billion by 2022, according to a recent study.Globally, BFSI and Telecom are the industry verticals which are spending a lot on secure and cost-friendly cloud solutions, says Infoholic Research LLP, a global ICT market research and consulting organisation, in a study titled “Virtual Private Cloud: Trends & Forecasts, 2016-2022.”“It is predicted that by 2022, Public and eCommerce sectors will be spending a lot on cloud-based solutions. The growing dependence of these sectors on Internet-based applications is one of the reasons for cloud dependency,” said Tariq Shaik from Research Operations of Infoholic Research.With growth predicted at a CAGR of 26.35 per cent during the period 2016-2022, the virtual private cloud market has huge opportunity in industry verticals such as BFSI, transportation, telecom and hospitality. Further, it will see significant growth in the coming years due to the growing need for cost-friendly disaster recovery solutions. “The growing number of SMBs and their dependence on cloud are driving the growth of the VPC market in the emerging regions. The major contributors of the market will be countries such as India, China and South Africa,” said Komal Sharma, Research Analyst at Infoholic Research.According to Infoholic Research, the Asia-Pacific Excluding Japan (APEJ) region is one of the fastest growing VPC markets due to increased ICT infrastructure spending from SMEs, SMBs and the government.

From http://egov.eletsonline.com 03/10/2016

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Using Technology Will Improve Court Judgements

 

Prime Minister Narendra Modi on Saturday said here that the "quality of argument and judgement will improve with technology being used actively" in the courts.The prime minister was speaking at an event held at the Patna High Court.Presently "we have something that we didn't have earlier -- the power of technology. Let's make the bar, bench and court tech savvy", Modi said."In the last 100 years this high court scaled new heights. I hope the best aspects are carried forward in the years to come," he told the gathering that included Bihar Chief Minister Nitish Kumar.Modi also expressed concern over the large number of cases pending in courts for years, saying there is a need to tackle them with speed."It is a matter of concern that large number of cases have been pending in courts across the country," Modi said during his address at a function held here at the end of the year-long Patna High Court centenary celebrations.

 

The prime minister also suggested that the courts should come out with an annual bulletin, mentioning the number of pending cases in them and since when. "It will help the courts, judges and lawyers to fix a target to tackle pending cases in time bound manner."Modi said the completion of a century of the Patna High Court marks the beginning of a new challenge and responsibility for the next centenary programme.Supreme Court Chief Justice T.S. Thakur, Bihar chief minister Nitish Kumar and union ministers were also present on the occasion.After Patna, Modi will dedicate to the nation the rail portion of the Digha-Sonepur rail-cum-road bridge at Hajipur at a function later.It is the first visit of Modi to Bihar after the state's assembly polls in October-November in which his party Bharatiya Janata Party and allies were routed by the Grand Alliance of Janata Dal-United, Rashtriya Janata Dal and Congress.The prime minister, during the day-long event, will also open two newly erected rail-cum-road bridges in Patna and Munger, besides laying the foundation for an additional rail bridge across the Ganga at Mokama town in Patna, officials said.President Pranab Mukherjee had opened the centenary celebrations last April.

From http://news.siliconindia.com 03/13/2016

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Ericsson, IIT - Delhi Launch '5G for India' Programme


NEW DELHI: With an aim to fast-track the realisation of Digital India initiative, Swedish communication technology firm Ericsson and IIT - Delhi on Thursday signed a memorandum of understanding (MoU) to jointly roll out a "5G for India" programme.Ericsson will set up a Centre of Excellence with a 5G test bed and incubation centre at IIT - Delhi and use this facility to drive the development of the country's 5G ecosystem."The programme will focus on delivering research, innovation and industrial pilots that use next-generation 5G networks as an enabler. It will help initiate cross-industry research collaborations focused on the integration of ICT in industry processes, products and services," Paolo Colella, Head of Region India at Ericsson, said in a statement.The first series of tests is due to begin in the second half of 2017 in India and will place the country on par with other developed countries in terms of 5G network and application deployment.Globally, limited deployment and 5G trials are expected to start by mid-2018 while commercial availability is slated for 2020.

 From www.siliconindia.com 04/05/2017

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WhatsApp Eyes Digital Payments Space; India Could Be Test Bed


NEW DELHI: Facebook-owned messaging app WhatsApp could soon make a foray into digital payment services starting with India and is looking to hire a digital transactions head for the country. In February, WhatsApp co-founder Brian Acton had met IT Minister Ravi Shankar Prasad to discuss ways in which the company could contribute to India's vision for digital commerce.India is the biggest market for WhatsApp. Of its over one billion users, about 200 million are here. According to a job advertisement on WhatsApp's website, the company is looking for a candidate with technical and financial background, who also has an understanding of Unified Payments Interface (UPI), BHIM payments app and Aadhaar number. The job responsibilities would include collaboration with banks to resolve WhatsApp user issues and being "an advocate for the users of our digital transactions service to the rest of the company", it added. When contacted, a WhatsApp spokesperson said the company is keen to understand how it can contribute more to the vision of Digital India. "We're exploring how we might work with companies that share this vision and continuing to listen closely to feedback from our users," the spokesperson added. Following the government's move to ban old notes of 500 and 1,000 in November last year, there has been a massive growth in digital transaction volumes in India, including credit/debit cards, mobile banking/m-wallets and UPI.  WhatsApp has almost become the default messaging app for people in countries like India and Brazil. In India, it competes with the likes of Hike, Snapchat and Viber. The company had said it would focus on rolling out commercial messaging this year for businesses as it looks to tap into enterprises for monetising its platform. Last year, the app had stopped charging USD 1 per year subscription fee to go completely free for users across the world. While WhatsApp does not intend to introduce any third- party ads for monetisation, it has said the company will test tools that allow users to communicate with businesses and organisations like banks and airlines through its platform.

From www.siliconindia.com 04/06/2017

 

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Delhi Is the Most ‘Internet Ready’ State of India

 

Delhi has emerged as the number one state in terms of overall internet readiness including e-infrastructure and e-participation. It has overtaken last year’s winner Maharashtra, according to a report titled ‘Index of Internet readiness of Indian states’ by Internet and Mobile Association of India (IAMAI) and Nielsen Holdings PLC, a global information and data measurement company. North Eastern states, excluding Nagaland, have been ranked low in terms of overall internet readiness. According to the report, Karnataka is the state with highest number of digital start-ups followed by Delhi and Maharashtra.“Delhi has emerged as the top ranked state in terms of overall internet readiness. The capital city is followed by Karnataka, Maharashtra, Kerala and Tamil Nadu. Delhi gets this rank primarily because of its fabulous e-infrastructure and e-participation,” said Secretary, Ministry of Electronics and Information Technology, Aruna Sundararajan in conversation with The Economic Times.“We are hopeful that India will leapfrog from the present 155th position to world’s top 5 in connectivity, within the next 5-6 years. Things have improved multi-fold with state governments of Chattisgarh, Andhra Pradesh and Telangana among others taking proactive steps to improve connectivity and internet reach,” he added. Internet readiness index is a composite benchmark of four components – e-Infrastructure index, e-Participation index, IT-Environment, and government e-services index The purpose of the index is to give a sharper perspective for digital industries looking to expand their business in Indian state.

From http://smartcity.eletsonline.com 04/20/2017

 

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Innovation Fundamental for India to Become Digital Economy

 

NEW DELHI: Innovation is fundamental for India to become a successful digital economy, a top executive from Intel said here on Friday. He was speaking at an event organised by Intel India, in association with the Department of Science and Technology (DST) and the Indo-US Science and Technology Forum (IUSSTF) to felicitate 29 Student Innovators who are set to represent India at the Intel International Science and Engineering Fair (ISEF) 2017 -- the world's largest pre-college Science and Engineering Fair -- in Los Angeles, US. "As we stand today, we look at how the world is changing in terms of innovation. Skills of yesterday and skills of tomorrow are very different. The question is do we want our future generations to be mere users of the technology or become innovators?" Kishore Balaji, Director of Corporate Affairs Intel South Asia, told IANS on the sidelines of the event. "At Intel we have been engaged in trying to see how we can bridge this innovation skill gap among youth with various initiatives because we believe that innovation is fundamental for the country in its efforts towards realising its vision of becoming a successful digital economy," Balaji added. The students and their 20 projects were shortlisted from the Initiative for Research and Innovation in Science (IRIS) National Fair 2016, and will compete at the ISEF beginning May 14-19.

 

"ISEF is a really good platform for us to showcase our talent and our research work in order to convey our message and idea to the world," said a student from Bengaluru. "Intel ISEF is lots of fun, science. The best minds from all over the world will come and we will get lots of opportunities," said a student from Raipur. This group of young innovators will represent India to compete against approximately 1,750 finalists from over 70 countries for approximately $4 million in awards and scholarships. Till 2016, a total of 91 Indian students have won 121 awards and accolades at Intel ISEF competing against more than 6 million high school students from across the world. From 1999-2016, 19 students from India also have had the unique honour of having minor planets named after them. "The children from India have done incredibly well and made us feel proud and they would continue to do so," Balaji said.

From http://egov.eletsonline.com/ 05/15/2017

 

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IT + IT = IT, Reiterates Narendra Modi

 

The Prime Minister, Narendra Modi addressing at the event marking introduction of digital filing as a step towards paperless Supreme Court, in New Delhi on May 10, 2017.Reiterating his 2011 acronym about IT’s significance “IT + IT = IT (Information Technology + Indian Talent = India Tomorrow)”, Prime Minister Narendra Modi has urged the judiciary to make a shift to digital technology, saying it is effective, easy, economical and environment-friendly.The Prime Minister had similarly highlighted the need and significance of IT in 2011 while attending the Elets Technomedia Pvt Ltd.’s  eIndia 2011 conference as the then Chief Minister of Gujarat.  On the occasion, Modi, as the then Gujarat chief minister, had said: “Gujarat ushered in transparency and accountability in governance through use of Information Technology. When technology becomes a part of your life, it starts driving you. The person, who understands this, can bring change…I believe that IT+IT=IT i.e. Indian talent + Information technology = India Tomorrow. It is my firm belief that our talent will build the future of India with the help of IT.”(For full speech of 2011 please log on to: http://eindia.eletsonline.com) On Wednesday, Modi was speaking at the Vigyan Bhawan in New Delhi, as the Supreme Court turned a new chapter in the digital age by launching a computerised case management system — SC Integrated Case Management Information System (ICMIS) which will enable e-filing of cases.

 

The new system converts and stores in digital format all records filed in the Supreme Court, enabling litigants to track their cases online.  Lauding the apex court on achieving this historic milestone, Modi said: “To make new India, change is essential.”Linking the development with the Government’s big push to realise the Digital India dream, the Prime Minister urged the judiciary to change its mindset and make a shift to digital technology.Chief Justice of India JS Khehar, on the occasion, said the new system would usher in transparency, ensure a paperless judicial regime and prevent chances of manipulation of records.At present, advocates in the Supreme Court are allowed to e-file their cases. But the new system will be far different, the CJI explained stating that the litigant would be required to file only the “grounds of appeal” against the High Court order and the case number. The remaining documents (High Court judgment, affidavits filed by either parties) would get electronically transferred to the Supreme Court.“This system cannot be breached. A system where the documents cannot be manipulated, a system where the records are there for keeps,” The Pioneer quoted the CJI as saying, indicating that the new system will be in place from July 3, the day when the SC will reopen after a summer break.“I propose to take this system to all the 24 High Courts and then to all the district courts. This means a litigant will file one case only in his lifetime, insofar as the paper book is concerned,” the CJI added.

 

Besides tracking of a case online, the CJI said, the ICMIS would also allow litigants to calculate the court fees and know the amount to be paid. If there was delay in filing of a case, the new system would show of how many days was the delay and what should be the application.The Prime Minister, Narendra Modi addressing at the event marking introduction of digital filing as a step towards paperless Supreme Court, in New Delhi on May 10, 2017.Meanwhile, the Prime Minister appreciated the apex court’s decision to cut short its vacation and work on holidays, saying: “The country is changing. We are working during holidays. Such a move will restore the public’s faith in the judiciary.”Modi also appealed to the legal fraternity to make the “Pro Bono” electronic interface introduced by the Union Law Ministry a success by registering with it. Referring to the change that the country was witnessing, he said, “On my request, lakhs of citizens gave up their LPG subsidy and gynaecologists agreed to treat poor pregnant women on the ninth of every month.”He urged the lawyer community to assist the Government’s attempt to provide free and effective legal aid to underprivileged litigants.Adding another dimension to the need for digitalisation, the Prime Minister said a paperless regime was eco-friendly as it would save millions of litres of water and thousands of trees. This money could, in turn, be used to build homes for the poor and construct new schools.Speaking during the programme, Supreme Court Judge J Chelameswar, also underlined that every case filed in the SC consumes a huge quantity of paper and “such a step will reduce the damage caused to the environment”. 

From http://egov.eletsonline.com/ 05/18/2017

 

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AZERBAIJAN: ICT, Construction, Tourism, Healthcare – Priorities for Azerbaijan-Portugal Co-op

 

ICT, construction, tourism, healthcare sectors will be the most interesting and promising areas for expansion of cooperation between Azerbaijan and Portugal, said Chargé d’Affaires ad interim of Portugal to Azerbaijan Maria Joao Lopes Cardoso. She made the remarks during her meeting with a delegation led by President of Caspian Energy International Media Group Natalya Aliyeva.  Speaking about bilateral trade between Portugal and Azerbaijan, Maria Joao Lopes Cardoso mentioned that bilateral trade flows amounted to roughly 457 million euros (Portugal’s export totaled 1.8 million euros and import from Azerbaijan amounted to 455 million euros) in 2016. Meanwhile, Azerbaijan ranked the 20th among Portugal’s suppliers. “It is worth noting the growing interest of Portuguese companies in exporting to Azerbaijan,” she noted adding that the number of Por­tuguese companies carrying out exports to Azerbaijan increased from 39 in 2011 to 83 in 2015. Touching upon the issue of energy cooperation, Cardoso noted that Europe, including Portugal, is interested in the diversification of energy suppliers. “In that respect, the Southern Gas Corridor [SGC] is a strategic project for energy security that brings diversification of natural gas sources to Eu­rope”, she said. The chargé d’affaires went on to say that Portugal is aspiring to develop its gas and energy transit system.  “North South interconnector in Western Europe (“NSI West Gas”) is one of the projects which we are implementing”, she noted.  Portugal and the Iberian Peninsula have all the con­ditions to become a major entry point for natural gas and LNG in Europe, thus increasing both import capacity and supplier diversification, added Cordoso.  “In this regard, the Southern Gas Corridor and our initiatives are complementary because what we all want is the energy security for Europe and for the region,” she said.  It is exactly what these projects aim at - one from the West and the other one from the East – contributing to diversify sources and improve stability against any kind of energy crisis, added the chargé d’affaires.

 From http://en.trend.az/ 04/06/2017

 

 

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Azerbaijan Looks to Expand ICT Use in Business

 

Azerbaijan’s Ministry of Transport, Communication and High Technologies will create a working group on expanding the use of ICT in business, said Elmir Velizade, the country’s deputy minister of transport, communication and high technologies.  He made the remarks at the Caspian Energy Forum 2017, held in Baku on Apr. 12. Velizade noted that the ministry is conducting active work to increase export potential of the country in the ICT sphere. “The development of this sphere is a priority for Azerbaijan, where modern technologies are used widely in all spheres. Azerbaijan is one of the leading countries in the world in terms of use of mobile communications. About 78 percent of population has access to internet, and most of them use broadband services,” said the deputy minister. Azerbaijan, he said, is interested in cooperation with states of the Caspian region in ICT sphere and the Trans-Eurasian Information Super Highway (TASIM) is the platform for such cooperation. Negotiations are underway with Turkmenistan and Kazakhstan on the project’s implementation. Velizade said that as part of the expansion of international cooperation, Azerbaijan will be represented soon at the international forums and exhibitions in Belarus (TIBO 2017, on Apr. 18-21) and Moscow (Sviaz 2017, on Apr. 25-28). “Azerbaijan, for the first time, will participate at the Sviaz 2017 exhibition as a partner country,” added the deputy minister.

 From http://en.trend.az/ 04/12/2017

 

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Azerbaijan, China Mull co-op in ICT Sphere

 

Azerbaijan and China discussed the expansion of cooperation in the ICT sphere, said Azerbaijan’s Economy Ministry in a message on May 16.  According to the message, the discussions were held as part of the meeting of Azerbaijan’s Economy Minister Shahin Mustafayev with Huawei’s President for Central Asia and Caucasus Region James Chen that took place during the Azerbaijani delegation’s visit to China. At the meeting, during which the two countries’ cooperation in the ICT sphere was discussed, it was also noted that economic relations between Azerbaijan and China continue to develop. This was also stated that Azerbaijan attaches great attention to the development of non-oil sector, particularly to the ICT sphere. As part of the visit, the Azerbaijani minister also met with Vice-President of CAMC Engineering Co. Ltd Chen Yufang, where the sides discussed the prospects of development of cooperation. According to Azerbaijan’s State Customs Committee, the trade turnover between Azerbaijan and China amounted to $395.56 million in January-April 2017, some $183.79 million of which accounted for the export to China. China is one of Azerbaijan’s main trade partners. The country ranked fourth among Azerbaijan’s foreign trade partners in terms of the trade turnover in January-April 2017.

 From http://en.trend.az/ 05/16/2017

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Uzbekistan and Latvia Discuss Cooperation in ICT

 

On February 22, the Ministry for development of information technologies and communications held a meeting with Ambassador of Latvia in Uzbekistan E. Bondars. The meeting discussed issues of expansion of cooperation between the two countries in the field of information and communication technologies. The parties expressed mutual interest in developing cooperation in this area, in particular, expressed interest in the organisation of joint events to facilitate contacts between companies and organizations of information technologies of the two countries. During the meeting, the Uzbek side invited Latvian IT companies to events within the ICT Week 2017, scheduled for September 2017.

 From http://news.uzreport.uz/ 02/22/2017

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Uzbekistan to Hold Job Fairs for ICT Professionals

 

The development and wide application of information and communication technologies is a global trend of world development, while in Uzbekistan, the process of implementing modern ICTs covers all spheres of life. A large-scale work held in this direction demands ICT specialists with high qualifications and potential.  A number of specialized Job Fairs are planned to be held on 24 March in Tashkent and Karakalpakstan. Vacant jobs at the fair will be presented by mobile operators, telecommunication companies, Internet service providers, software developers and many other businesses.  During the fair the participants will be able not only to learn about existing vacancies in the enterprises and organizations of the ICT sector, but also to get a qualification advice from representatives of the chamber of commerce, tax authorities and commercial banks about the forms of entrepreneurial activity, existing privileges and preferences, possibilities of registration of credits for those wishing to start their own business.

 From http://news.uzreport.uz/ 03/22/2017

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IT Ministry Delegation Holds Series of Meetings in Minsk

 

On April 17-19, in the framework of participation in the meetings of the Council of heads of administrations of the Regional Commonwealth in the field of communications (RCC), the delegation of the Ministry for development of information technologies and communications of the Republic of Uzbekistan headed by the interim Minister Sherzod Shermatov held a series of bilateral meetings with the Minister of communications and Informatization of the Republic of Belarus Sergei Popkov, Minister of communications and mass communications of the Russian Federation Nikolai Nikiforov, Minister of information and communications of the Republic of Kazakhstan Dauren Abayev, Deputy Chairman of the State Committee of information technologies and communications of the Kyrgyz Republic Eshmambet Amatov.  At the meetings, the sides discussed issues of bilateral cooperation in the field of information and communication technologies in areas of mutual interest.  In addition, Minsk saw a meeting of Sherzod Shermatov with the Secretary-General of the International Telecommunication Union (ITU) Zhao Hominem, during which the parties discussed issues of further cooperation of the Republic of Uzbekistan with the ITU.  IT Ministry delegation also visited High-tech park (HTP) of the Republic of Belarus, got acquainted with the experience of improvement of legal, organizational and economic conditions of business activity of HTP residents, the creation of mechanisms to encourage national software export-oriented.

 From http://news.uzreport.uz/ 04/25/2017

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ICT Development in Uzbekistan Discussed at Press Conference

 

World Telecommunication and Information Society Day is celebrated on May 17. The date of the holiday is connected with the creation of the International Telegraph Union on May 17, 1865, later renamed to International Telecommunication Union (ITU). Subsequently, ITU (the UN specialized agency) at the Plenipotentiary Conference in Antalya in November 2006 decided to further celebrate May 17 as the "World Telecommunication and Information Society Day". ITU is the oldest international organization within the UN structure and it widely celebrated its 150th anniversary two years ago. Uzbekistan is also a member of the ITU and actively participates in its work. This year, this day was marked under the topic: Great data for creating a powerful momentum. In this regard, the Ministry for Development of Information Technologies and Communications together with the International Press Club organized a press conference on "The State and Perspectives of the Information Society Development in Uzbekistan". 

 

A video was shown with a message from ITU Secretary-General Houlin Zhao before the event.  Sherzod Shermatov, acting Minister for Development of Information Technologies and Communications of the Republic of Uzbekistan reported to the representatives of the media on the state and prospects of the information society development in Uzbekistan.  The main tasks for 2017-2021 in the Action Strategy for the five priority areas of development as well as within the framework of the State Program "Year of Dialogue with the People” are as follow: creation of a favorable ICT infrastructure, in particular, development of mobile communications and digital television, construction of fiber optic communication lines, support and all-round assistance in the development of software, improvement of the "e-government" system.  In this regard, there are a number of practical measures aimed at introduction and development of modern technologies in the activities of the judiciary and law enforcement agencies, in the process of issuing passports, visas and exit stickers, in the work of law enforcement bodies.  As it was stressed, a very important part of creating the infrastructure is increase in the number of mobile subscribers, which reached 21.4 million this year. For the broadest coverage of mobile communications in the regions of the country, more than 18,300 mobile communications stations throughout the country had been set up by April 2017. Within a year this figure will exceed 20 thousand. 

 

At present, special attention is paid to development of opportunities for providing high-quality, high-speed communication and data transmission using 4G / LTE technology. For example, this year domestic operators plan to launch more than 450 mobile 4G mobile stations in the regional and district centers of the country.  Great importance and attention is paid to improving the level of development of the "e-government" system and conformity of the quality of public services and infrastructure with international standards and ratings. In particular, the indicators of the use and coverage of Internet services, mobile communications, number of mobile subscribers, number of broadband and wireless Internet users for every 100 people are taken into account.  Despite the fact that there are more than 20 thousand km of fiber-optic lines in the regions of the country, unfortunately, the average number of broadband Internet users is 1.33 for every 100 respondents. This, in particular, significantly and negatively affects the position of Uzbekistan in the world ranking in this direction.  Today, work is already being done to correct this situation and to provide access to high-speed broadband Internet for wider layers of the population. The work carried out within the framework of the Action Strategy to ensure uninterrupted access to Internet services continues. In particular, it is planned to organize coverage of more than 277 thousand kilometers with fiber-optic communication lines by 2021.

 

Taking this into account, the Ministry for Development of Information Technologies and Communications actively supports the proposals and ideas for creating production focused on local products output, in particular, fiber-optic cables. Now proposals have already been made that this enterprise will provide domestic production of 50 thousand km of high-quality fiber optic cable.  Conditions are created and proposals are also made for development of digital television and expansion of the number of Internet publications. As part of the Action Strategy, work continues to expand the capabilities of analog television. To date, 95% of the population has already been provided access to digital television. Our country also pays great attention to the technical capabilities and quality assurance of the use of DVB-T / T2 standards. In this regard, it is important to mention the relevance of increasing the DVB-T / T2 quality standards.  The speed of Internet connection is of great importance for modern users. In 2016, overall speed of using international information networks was (for providers) 26.3 Gbit/s, in 2017 it reached 65.7 Gbit/s that is more than doubled. But this is not enough given the rapidly growing needs of Internet users in Uzbekistan. With this in mind, projects are being implemented to achieve the speed of access to external channels up to 200 Gbit/s. 

 

It is related to the fact that over the past year the number of Internet users in our country has doubled. In particular, at the moment, the number of Internet users in Uzbekistan has reached 14.7 million. The growth made up 2.6 million subscribers compared to the same period last year.  As for the cost of Internet services, in 2013 the price of connection to international channels for Internet providers was $ 422 (for 1 Mb/s), this amount has been reducing dynamically for 4 years, and it is $ 67.85 now.  Nevertheless, the cost of Internet services for the end user is not so low. Compulsory condition for cheapening the Internet service is development of national content. To date, the number of sites in the domain UZ grew by 7.4% and reached 32.5 thousand.  In this direction, such projects as "New Internet Initiative", "BestSoft Challenge", "OpenData Challenge" find practical implementation for even more rapid development of national content, growth of the number of youth content in the state language. In particular, the resolution of the Cabinet of Ministers on providing young people with information resources is under development. 

 

Together with "Uzbektelecom" JSC a catalog of useful sites is connected for the youth audience in the framework of ZiyoNET tariffs "Start", "Active" and "Life". Tariffs give users the opportunity to access more than two thousand international scientific, practical and spiritual-educational resources. It is very important when protecting the younger generation from negativity in the Internet and for gaining the skills of proper orientation in the Internet space.  The industry also faces the task to develop digitalization and facilitate access to public services, stimulate and facilitate dynamic development of business.  A single platform created to effectively respond to problems or issues of society serves as a new driver for their prompt resolution. Of 786,000 appeals received to the President's Reception Office, 720,000 were resolved positively. The launched practice of consideration of applications activated non-working mechanisms of departmental work.  As part of the Strategy, a new version of the Single Portal of Interactive State Services has been developed which is already running in the test mode. The main innovation of the portal is possibility of forming a personal cabinet for legal entities and individuals and a single database "electronic government" that takes into account all the information about the user and the services that he used. The portal analyzes data by user type and generates content for it.

 

For example, for a person, who is over 40 years old, registered on the portal, the system will recommend updating (changing) promptly the passport of a citizen.  All this made it possible to clearly separate the work with complaints and appeals from citizens and automation of public services. In this case, users will be able to use state services without any loss of time and resources.  Moreover, ICTs provide direct participation of citizens in the discussion of existing regulations and legislative initiatives to a large extent. For this period, 1254 draft documents were submitted for discussion at the System for Assessing the Impact of Legislative Acts portal. Based on the results of these discussions, the draft documents were substantially revised, which indicates the effectiveness of the portal.  The press conference organized by the Ministry for Development of Information Technologies and Communications in conjunction with the International Press Club was held in the format of a dialogue of journalists with experts in the ICT field.  The main topic of discussion was not the achievements, but the prospects for dynamic development and ways of solving problems that hamper full development of modern ICT in Uzbekistan.  

From http://news.uzreport.uz/ 05/18/2017

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AUSTRALIA: National Audit Office Looks to Outsource IT Services

 

The country's audit office has gone to tender asking for guidance on what IT services it should seek external partners for.The Australian National Audit Office (ANAO) has published a request for information (RFI), seeking help to narrow down what IT services the government agency needs to outsource before heading to tender from July next year.The ANAO has labelled the RFI a "mutual discovery process" which it said will allow the ANAO to gain information and insights on providers in the market and in return allow providers to gain information and insights about the ANAO's business and IT needs.The ANAO is responsible for improving public sector performance, accountability, and transparency in the Australian government through conducting performance audits, financial statement audits, and assurance reviews.

 

Currently, the ANAO is undertaking a number of strategic programs to integrate audit practices and provide people common business tools that are supported centrally and support an increasingly mobile workforce, the RFI explains.The ANAO expects the information gained from the RFI process to help it develop an understanding of possible solutions to meet its requirements; gauge an estimated cost; and shape its resulting tender requirements.When it heads to tender next year, the ANAO will be looking for an external organisation to supply it with a central "managed service" that provides: IT service desk and desktop support, Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS), audit and cybersecurity controls, and Workplace-as-a-Service (WPaaS) and mobility services.Under IT service desk and desktop support, the ANAO requires an on-premises IT service desk -- with experienced IT staff -- that offers 24/7 support, training, and trend analysis.

 

As the ANAO shifts from on-premises to the cloud, the ANAO is seeking IaaS and SaaS models for email, application hosting, databases, storage space, backup, data analytics support with scalable storage, VOIP systems, and video conferencing.As the ANAO works with highly sensitive information that requires a high level of protection, it is asking as a priority for confidential client data to be managed in a highly secure manner by the successful supplier.As it looks to an enabled mobile workforce, the ANAO said its first consideration of new technology investments is being mobile-ready."Many of ANAO's workforce are already mobile, often working out of client offices with their laptop, 4G card and VPN solution," the RFI says."The approach to market aims to promote remote access further. Staff would be able to work from anywhere but still enjoy all the benefits of being in the office, including collaborating with colleagues by video, voice, and using shared workspaces."

 

Forming part of the RFI process is the option for respondents to participate in a workshop with the ANAO that will address technical, operational, implementation, commercial, legal, pricing, and strategic related matters, the RFI explains.As part of the workshop, suppliers will need to pitch their business capabilities to the ANAO and provide detailed explanation on what their organisation can do for the government agency, including how they "align with the ANAO" from a business, commercial, and cultural perspective.In addition, the ANAO said it wants to understand from the RFI process issues that are relevant to the efficient, effective, and economic procurement of solutions within government.The federal government announced last month it will be reviewing all significant IT contracts in search of greater transparency and oversight over its AU$6.2 billion annual technology spend.It is expected the review will include all non-corporate commonwealth entities and all active projects over AU$10 million in value, or those that engage a large number of Australians.

 

"We need to make sure we're delivering what the public needs, we're avoiding duplication, and we have the right processes in place to minimise disruption to public services," Assistant Minister for Digital Transformation Angus Taylor said at the time."This is more than a review, it's ongoing oversight, and it will provide unprecedented visibility and centralised management of IT projects."Prime Minister Malcolm Turnbull previously warned against outsourcing government services, saying a government could find itself without sufficient internal talent as a result."I am not an unalloyed fan of outsourcing," Turnbull told reporters ahead of the 2016 federal election. "I think there is a risk that if you outsource too much of government services, you run the risk that you end up with very little talent or capability within government."The RFI closes on March 14, 2017.

From http://www.zdnet.com 03/01/2017

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Empired 'Exclusive' Role in NEC Consortium Delivering Services to WA Govt

 

IT services provider Empired says it is playing an exclusive role in a consortium led by NEC to supply GovNext ICT services to the Western Australian Government. The WA Government has contracted three prime contractors, including NEC Australia, to deliver a whole of government solution for cloud-based ICT infrastructure as a service, with Empired selected as a key subcontractor as part of the NEC consortium. The term of Empired’s contract is for an initial five years with an option to extend for a further five, with an estimated spend of $15 million over the life of the contract, inclusive of options. Considerable upside to this value is anticipated based on government uptake and the provision of additional services within the scope of the contract, according to Empired. Empired managing director Russell Baskerville said it would have an exclusive role within the scope of the contract to provide the core collaboration functions in a cloud environment across the whole of WA Government.

 

He said the role was exclusive to the NEC consortium and Empired’s role within the consortium was also exclusive and delivered a centralised directory services, centralised Identity service and certificate authority. The service will be provided on a per user consumption-based pricing model with all users that elect to use the WA Government platform provided the service. According to the publicly listed Empired (ASX:EPD), the service has the potential to scale beyond 140,000 WA Government users based on agency take-up of the Western Australian GovNext-ICT platform. “We are delighted to have been selected as a key player in providing services with NEC to the WA State Government under the GovNext-ICT framework. This award is testament to Empired’s capability and investments in cloud based services,” Baskerville said. “We are excited about this strategic and unique opportunity to deliver cloud services across WA Government. Given our ICT capabilities Empired is well placed to provide broader cloud based solutions as the GovNext-ICT framework evolves.”

From https://www.itwire.com 03/07/2017

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Trial Completes First Delivery of E-Invoice by Government

 

Cloud services provider MessageXchange has successfully demonstrated end-to-end transactions between the Australian Government and a private sector recipient, using the new Australian e-invoicing standard.The test involved delivery of an e-invoice to a government grant recipient which MessageXchange says was the first of its kind to be sent by an Australian Government department.Department of Industry, Innovation and Science’s chief operating officer, Michael Schwager says, “e-invoicing will deliver benefits to the department’s suppliers, including grant recipients, but it will also allow the department to streamline its internal accounts payable processes. These in turn will generate efficiencies and improve the timeliness of payments to suppliers".John Delaney, co-founder and managing director of MessageXchange, says e-invoicing offers significant processing and payment time efficiencies over scanned or emailed invoices.

 

“Many of Australia’s largest and most efficient supply chains already use MessageXchange, which currently processes more than 100 million transactions a year.“We have demonstrated that both our MessageXchange and Colladium cloud services are ready to securely handle e-invoices using the new Australian standard. Most importantly, we have demonstrated that both government agencies and Industry will be able to very inexpensively and rapidly reap the benefits of e-invoicing.”Until recently in Australia, e-invoicing and Electronic Data Interchange technologies have been predominantly used in the supply chains of large businesses, with varying standards presenting barriers for small businesses, but according to MessageXchange industry standardisation of e-invoicing is likely to increase adoption, while also reducing costs and complexity.

 

The new Australian e-invoicing standard has been created through collaboration between government and industry, led by the Digital Business Council which was founded in 2015 to develop, deploy and facilitate the adoption of digital standards in Australia. It has been estimated that widespread adoption of e-invoicing could save Australian businesses between $7 billion and $10 billion annually.The collaboration between the private sector and the Australian Government achieved through the Council has led to the establishment of regulation, industry standardisation and mechanisms that, it is claimed, instill trust in the e-invoicing framework. The new framework is designed to reduce barriers to entry and provide a level playing field for all Australian businesses that wish to adopt e-invoicing.Members of the Council include the Australian Taxation Office, Australian Government Department of Finance, NSW Government Department of Finance, and the Australian Local Government Association (ALGA), and industry bodies such as the Australian Business Software Industry Association (ABSIA), the Australian Information Industry Association (AIIA), Chartered Accounts (CA ANZ), and the Chartered Institute of Procurement and Supply (CIPS).

From https://www.itwire.com 05/01/2017

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Budget Short on Funding to Address ICT Skills Gap: ACS

 

The Australian Computer Society says the budget falls short in providing sufficient funds to address the ICT skills gap and wants the federal government to allocate more funding to overcome the problem.The ACS, while welcoming the government’s commitment to the digital economy, says there’s a need for funding for schools at a time when the performance of Australian students in science and maths is declining.And it supports a stronger focus on building digital skills and digital literacy in Australian classrooms.“This must be a critical economic and policy priority, especially when STEM is associated with 75% of the fastest growing occupations, innovations and wage premiums,” ACS president Anthony Wong said.“The ACS is supportive of the government’s introduction of needs-based funding for Australian schools, as outlined in the Quality Schools reforms package, which includes $242.3 billion in recurrent funding to schools over the next decade.

 

“We also welcome the new Gonski-led Review to Achieve Educational Excellence in Australian Schools to provide advice on how this funding should be used to improve student achievement and performance.”Wong pointed that the ACS, as part of its pre-dudget recommendations to the federal government proposed a grassroots National ICT Educators Programme. The program is designed to boost the capacity of Australian school teachers implementing the Digital Technologies (DT) curriculum, with the aim of better engaging students in STEM and improving their performance.Wong said the ACS saw the programme as essential if Australia is to fill future skills gaps of nearly 67,000 ICT workers by 2020.“As a longstanding advocate in this space, the ACS has actively raised concerns about the critical need to address Australia’s ICT skills shortages to meet future skills demand.“This is alongside the need to boost ICT enrolments and completions where currently graduates represent only 1% of the ICT workforce.“The ACS looks forward to working with the government to place a high priority on achieving these outcomes.”

From https://www.itwire.com 05/10/2017

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NEW ZEALAND: Intellectual Property Office Ranked World’s Online Best

 

The Intellectual Property Office of New Zealand (IPONZ) has been ranked number one in the world for its online capabilities by the World Trademark Review, following its move to 100 percent online operation.Announcing the win, the minister of commerce and consumer affairs, Jacqui Dean, said the World Trademark Review had compared IPONZ to the top 40 trade mark offices around the world.“IPONZ was praised both for its online model, and as the only office in the world to offer third party access to its application programming interfaces (APIs), allowing businesses to plug into the IPONZ system directly, reducing administrative effort and increasing their access to information from the IP registers,” she said.Dean said IPONZ had been the first IP office in the world to move to a 100 percent online model. “We are focused as a Government on providing an environment and the tools to help kiwi businesses get ahead.Whether registering for a patent, trademark, design or plant variety right, it is easy for New Zealand businesses and entrepreneurs to apply for intellectual property rights online. In today’s global marketplace, IP can be a business’s greatest asset. Protecting brands, ideas and innovations help businesses to compete and stand out from the crowd.”World Trademark Review, published by the UK based Globe Business Media Group, is claimed to be the world's only independent daily news and information service dedicated exclusively to reporting on trademark issues for in-house and private practitioners internationally.

From https://www.computerworld.co.nz 03/17/2017

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NZTech Explores Uptake and Potential of LoT in NZ

 

NZTech has initiated a collaborative research project to better understand the potential benefits and risks of IoT for the New Zealand economy.NZTech CEO, Graeme Muller, said the project brought together major tech users, tech firms, the government, academia and industry groups such as the Telecommunications Users Association of New Zealand and InternetNZ, all of which have an interest in the potential impact of IoT for New Zealand.“While IoT is a rapidly developing technology, understanding of its potential is still relatively limited,” Muller said. “By undertaking a collaborative research project with the government, the tech sector and tech users we have an opportunity to raise the profile of IoT and highlight its potential.“The research will also help us understand opportunities that IoT could create for different sectors, and any barriers or challenges that may need to be addressed to accelerate deployment,” he said.

 

According to NZTech, much of the current hype around IoT has been derived from consumer IoT such as fitness trackers and intelligent fridges, but the real value to be had from IoT is in enterprise and government applications.Muller said the research would not be completed until June but initial observations gave cause for optimism. “While current uptake is very low, with only around 10 percent of New Zealand businesses having deployed or currently planning to deploy IoT type technologies, New Zealand has all the ingredients for a business environment that will support accelerated growth.”He added that IoT was becoming a growing topic of conversation both inside and outside the workplace. “Fast broadband is becoming more widely available, the cost of connecting is decreasing, more devices are being created with Wi-Fi capabilities and sensors built into them, technology costs are dropping, and smartphone penetration is sky-rocketing. “Putting all these rapid developments into the mix is creating a perfect platform for IoT to take off. This is why the research project and a better understanding of how to apply IoT are needed.”Muller said IoT would soon become critical to helping New Zealand raise its productivity and prosperity. “A series of events this week, as part of Techweek 2017 will outline how Kiwis will acquire new skills as they leap into the future.”

From https://www.computerworld.co.nz 05/11/2017

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