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Spring 2014 Issue 45

 

Special Focus |  Policy and Legislation |  e-Government |  e-Commerce |  e-Society |  e-Security |  ICT Development

 


Contact Us: unpan-ap@sass.org.cn

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data Institute Announces Five New International Nodes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A Citizen’s Guide to Open Government, E-Government, and Government 2.0

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 10 IT Outsourcing Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU: Mobile Benchmark 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Mobile Enterprise Services Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: 5 Tech Policy Issues to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Lessons in Promoting Open Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: E-Commerce Legislation Begins

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. KOREA: Internet Use Spreading Fast - Survey

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Launching National Cyber Crisis Management Policy

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: French Digital Strategy Committee Tasked with Two Studies

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Dutch Govt Presents Policy Vision on Internet Ecosystem

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Russia to Extend Public Telecom Services Contracts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canadian Official Applauds Move to Certify Internet Exchanges

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: IT Management Reform - It Is Time for New Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif California Lt. Governor Wants Cloud and Open Data Policies

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 5 Tech Policy Issues to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Law Struggles to Adapt to High-Tech Gadgets

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What You Need to Know About the New Internet Rules

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif White House Calls for Major Changes to DATA Act

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UNESCO Reveals Successful ICT-Pedagogy Integration Project

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif OECD Delivers New Single Global Standard on Automatic Exchange of Information

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data Institute Announces Five New International Nodes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in the Middle East - Enterprise ICT Investment Plans to 2013

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Aiming to Cut Price of 4G Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Begins E-Commerce Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China.com Jumpstarts Global Internet Expansion Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif National Poverty Information System to Be Established

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Mulls Internet Finance Rules

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: To Introduce Tax on Foreign E-Books in 2015

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Considering Anti-Gaming Law That Groups Online Games with Gambling, Drugs, and Alcohol

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea to Launch 5G Network Service in 2020

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gov’t Announces Long-term ‘Culture Technology’ R&D Plan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Park Calls for Ceaseless Efforts for Technological Innovations

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Park Makes Pitch for Greater IT Cooperation with India

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDONESIA: Mayor Outlines Smart City Vision

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifMALAYSIA: Launching National Cyber Crisis Management Policy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Geo-Tagging Government Projects - A Must

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine Supreme Court Declares Law on Online Libel Constitutional

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: Education Ministry Reveals Technology Master Plan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: Province Sets 2014 ICT Priorities

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Plan to Sell Submarine Bandwidth

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Regulation of Tariff for Providing Telecom Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Postal Life Insurance Policy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ‘Mobile Seva’ Launched

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Scheme for Operationalization of Power System Development Fund

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NABARD Initiates a Slew of Measures for Promoting Rural Credit and Rural Infrastructure

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan, Iraq to Sign ICT Cooperation Agreement

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Minister: Internet Tariff Reduction Plan Prepared in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Launches E-Accounting Pilot Project for Municipal Taxes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif "Electronic Court" Information System to Be Created in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UZBEKISTAN: National Mobile Operator to Be Created

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Carriers Resisting New Roaming Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australia Issues Privacy Guidelines for Public and Private Sectors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: City CIO Shares ICT Transformation Agenda

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: UK Government Sets Up Forum to Help Create Smart Cities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Tangle of Rules and Procedures Strangles Federal Government Tweets

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: My Top 10 Principles for Federal Digital Engagement, FY2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S. Government Cloud Spending Leveling Off

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Report: Administration Mulls New Federal IT Unit

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data - Good for Citizens & Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Federal Technology Performance Info Should Be Public All the Time

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government and Industry Meet on Cloud Procurement

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Government Cloud Market Report 2013 – 2018

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A Citizen’s Guide to Open Government, E-Government, and Government 2.0

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif More Governments Want Twitter User Data

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Authorities Increasingly Reaching Public Through Apps

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Courts to Publish Judgements Online

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's Courts Put Live Graft Info Online

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Government Website Opens Microblog Accounts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UN Report Introduces Korean Government’s Cloud Use

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea, Britain Cooperate on Building E-Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Grab Useful Data at Public Data Portal

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Science Ministry to Launch Special ICT Commission

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea’s Conundrum: More Open, Less Freedom

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea, Nigeria Collaborate on E-Government Master Plan

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MYANMAR: World Bank Approves Funding for E-Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Moving from E-Government to Smart Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Malaysia to Cut National Expenditure with ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Local Government Units to Leverage Google Cloud

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines to Form IT Advisory Council for 2016 Automated Elections

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine Customs Agency Launches Transparency Portal

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Highlights Importance of Integrated Financial Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Simplifies Budget Preparation with Online System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Launches Data.gov.ph

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Government’s E-Engagement Platform Rolls Out Facebook Login

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Telecom and ICT Ministries Merged

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Maharashtra Creates Virtual Cadre to Lead e-Gov Projects

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif India and South Korea Sign MoU for Mutual Recognition of Digital Signature Certificates for Efficient E-Governance/ Cross Border Trade Facilitation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Indian Govt to Invest in Cloud e-Government Infrastructure

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Odisha Govt. Asked to Integrate ‘Mobile Seva’ in E-Governance Projects

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Lessons in Promoting Open Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Minister Calls for Innovation in Digital Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Government Eases Search Across Platforms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Governments to Favour Cloud over In-house IT Deployments

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Understanding and Extracting Value from Govt Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Engages Citizens to Transform Service Delivery

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Opens Online Court Registry

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Govt-Wide Information Management Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand Appoints E-health Ambassadors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOLOMON ISLANDS: Launching Its New Electronic Civil Registration System

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Africa: Bill Gates - Digital Currency Could Help Poor

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: U.K. - Government IT Contracts to Be Limited to 100m

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.K. Government Unveils 73m Fund for Big Data Projects

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Mobile Enterprise Services Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Wireless Code Gives Customers New Rights Starting Today

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-commerce Growth Slowing in Canada as Shoppers Look to Overseas E-stores

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Top 6 Most Popular ITBusiness.ca Stories of the Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Canadian Online Shopping Slows Down as Consumers Clue in to Better Bargains Elsewhere

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 3 Predictions for B2B E-commerce in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Marketing Talent Gap Exposed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Large Firms Taking on Digital Disruptor Roles

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: Cash Is Dead. Are Credit Cards Next?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What's Next for Mobile Payments?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telecoms in 2013: Barking Up the Right Tree

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Globalization of E-Commerce in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Budget and Staffing Trends in Retail Banking - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in Financial Markets - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in Pharmaceuticals - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global IT Service Management (ITSM) Market 2012-2016

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IT Shares Fall on Cognizant Revenue Outlook

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifStrategic Opportunity Analysis of the Global Smart City Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AT&T Positioned as a Leader in IDC MarketScape in Asia/Pacific Telecommunications Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif APAC Telcos Must Transform Enterprise Offerings

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Internet Giants Squabble Over Competition

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Establishes CIOs Alliance

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Private Firms Granted Telecom Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's MIIT Issues 11 Virtual Telecom Operator Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Launches First Mobile Operating System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Travelers Can Now Use Alipay Wallet for Hong Kong Retail Shopping

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Sina, UnionPay Team for Chinese Internet Payments

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Commerce, the Fuel Driving China's Economy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Smartphone Sales Decline in China

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's Alibaba to Open New E-commerce Site in America

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Global Smartphone Sales Top 1 Billion

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Retail Giants Step Up Online Strategies to Increase Sales

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japanese Smartphones Making Headway Overseas

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan's Sales Tax Hike Favorable to E-Business

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: KT Most Valuable Telecom Brand - Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's Smart Device Market to Shrink for First Time This Year: Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Newcomers to Lead Electronics Market in 2014: Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Ad Spending by IT Firms Surges in 2013: Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's Mobile Ad Market Nearly Doubles in 2013

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Launching Mobile App for Investors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: To Roll Out E-Purchase Card System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: E-Commerce Pioneer Outlines Key Trends

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Thailand Post Sees Growth in E-Commerce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: 57 Pct of Internet Users Involve in Online Shopping

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif HCM City Looks for E-Enterprise Reform

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Viet Nam Enjoys Smartphone Boom

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Rules Govern E-Commerce Firms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Viet Nam Bans Import of Used Electronic Devices

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Southeast Asia Startup Investments 2013: It’s All About E-Commerce, Fashion, and Women

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: E-commerce Is Growing in India but It Faces Unique Challenges

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Opera Mobile Store Passes 100 Million Users

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Bank Technique Expands Its Branch Network in Baku

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azericard Offers SMS Information Service When Roaming

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Mobile Operator Announces New Campaign for Its Subscribers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Electronic Payments in Azerbaijan in 2013 Exceeds Economy Size Two-Fold

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani E-Commerce Market Increases 1.7 Times

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Some $258 Million Invested in Azerbaijan’s ICT Sector

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Consensus, but No Agreement, on ‘Internet Tax’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Overseas Web Sales Haunt Shops This Christmas

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Shoppers Urged to Know Their Rights

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Year's Tips for SMEs Are In

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Govt Grants Worth $140M Awarded to 31 Tech Firms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PAPUA NEW GUINEA: K100m Telecom Push

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif TONGA: Online Money Transfer Service Removes Transaction Fees

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Digital Communications Forces Post to Stamp Out Home Mail

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: 25 Tech Ideas for Improving Your Community

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Big Data Gives a Boost to Health and Human Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ITU to Leverage M-health to Fight Chronic Non-communicable Diseases

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Worldwide Internet Users to Surpass 2.7bn in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digitisation's Labour Reduction Effect Will Cause Social Unrest: Gartner Analyst

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IDC Cuts Global IT Growth Forecasts on Renewed Emerging Market Fears

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Market for Healthcare IT Is Expected to Reach USD 103.0 Billion by 2020, According to a New Study by Grand View Research, Inc

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Smart Homes in Asia-Pacific - A CEO's 360-Degree Perspective

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: To Promote Online Petitioning Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's First Smart City Open Service Platform Launched in Qingdao

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Issues 4G Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Has Over 1.3 Bln Microblog Accounts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Websites Told to Focus on Responsibility, Not Click Rates

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telecom Operators Construct Cloud Computing Parks

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Social Networks Coming Up Fast

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Better Broadband Connects China's Villagers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: 44% Use Smartphones, 41% Don’t Want to

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cloud Computing to Be Used in Schools from FY14

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan’s Smart Education Raises $5.4 Million to Take Kids E-Learning Apps Global

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Digital Media Festival Provides Innovative Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Internet Use Spreading Fast in S. Korea: Survey

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea Helps Launch Worldwide Medicine Regulatory Body

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telemedicine Brings Health Care to Remote Communities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SK Telecom to Launch World's First 3band LTE-A Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Internet Services to Be Available in Inter-Korean Park This Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gov't, Carmakers to Develop Low-cost Electric Vehicle Batteries

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Launching Mental Health Information System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines to Introduce E-Payment System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine City Launches New Mobile Money System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Real-Time Traffic Control System for Metro Manila

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippines Pledges to Join Global Efforts in Curbing Cyber Sex

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Maps of Land Resources Launched in the Philippines

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Government Develops Disaster Early Warning System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine: Jakarta Partners with Mapping Agency to Promote Use of Geospatial Information

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Self-Tracking of Personal Health Information Gains Ground

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Warns Public of ‘Tweet Storm’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Prison Rolls Out Cloud-Based Notification System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Education Minister Calls Teachers to Use ICT with Gutsiness

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore to Be Regional Big Data Analytics Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Launches GIS-Based Property App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Enables Mobile Workforce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: Education Ministry to Invest in New Information Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Thailand Wildlife Dept Gets Real-Time Monitoring System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: More Cities Roll Out Free Wifi

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Vietnamese Province Announces Annual ICT Index Results

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Games Go Local for Southeast Asia's Booming Market

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Telecom Facilities in J&K

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Railways Launches Online Booking of Retiring Rooms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-books Provides Opportunity to Diversify Industry: Publishers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Introduction of E-Insurance in the Insurance Sector

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Rolling Out of Next Generation E-Ticketing

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PAKISTAN: Import of Telecom Equipment Witnesses US$ 36mn Decline

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: Internet Prices to Reduce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Incoming Internet Traffic to Be Filtered in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Starts to Study Virtual Employment

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Launches Registration of IMEI-Codes via Electronic Signatures

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Number of Mobile E-Signature Owners in Azerbaijan Increases

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Suspension of Foreign TV Channels’ Broadcasting in Azerbaijan Clarified

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Baku Metro to Be Provided with Corporate Mobile Communication

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MNP Service to Be Launched on Azerbaijani Mobile Operator Networks from Feb. 1

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Simplifies Registration of Immovable Property

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Commercial Package of Digital TV in Azerbaijan Expands

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif KYRGYZSTAN: Gearing Up for Transition to Digital Television

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif KAZAKHSTAN: Aspects of IT Education Discussed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif TURKMENISTAN: Beyond ‘WWW’ - Life Without Internet Exists

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UZBEKISTAN: Increase in Mobile Operator Subscriber Fees

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Government Launches Emergency Smartphone App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Government Mobile Centres Serve Remote Communities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Government Launches Medicare Mobile App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Invites Citizens to Innovative with Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australia City Launches App on Road and Traffic Conditions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Web Portal Launched for Aged Care Providers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand City Improves Water Management with ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand Networks Start Blocking Stolen Phones

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand on Track to Complete Immigration Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand to Get Cloud-Based Productivity Tools

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Ultra-Fast Broadband Uptake Picks Up Speed

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AFRICA: Kenyan Authority to Get More Powers to Access Private Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: U.K. - Public Sector Fails to Tackle 20.6bn a Year Fraud Using Big Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Information Poses Cyber Risk for UK Critical Infrastructure, Report Claims

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: U.S. - Cyberattacks to Be Stronger in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Agencies to Focus on Illegal Cyberweapons Trade in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Awards Recognize Best in Government Cybersecurity

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Defense to Weigh Civilian Cyber Militia

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Could New Security Tech Cut Global Cyberattacks in Half?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Federal CIOs' Current Security Dilemma

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Information Security Products and Services - Global Strategic Business Report 2012-2018: Smart Technology Influences Industry

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UN Votes to Protect Privacy in Digital Age

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Research and Markets: Global IT Security Spending Market Forecast & Opportunities, 2016

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Call to Ensure Netizen Privacy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Internet Failures Arouse Hacker Concerns

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Hackers Blamed for Online Crash Affecting Millions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Websites Fail on DNS Outage Suspected from US Location

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Interpol Cybercrime Office Taps Japanese

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cybersecurity to Include Oil, Credit Cards

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Govt to Set ‘Day of Cybersecurity’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan, U.S. to Boost Cyberdefense Efforts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Record 12.8 Billion Cyberattacks Seen in Japan Last Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Gov't Vows Stern Action on Bank Data Leaks

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea Beefs Up Training to Counter Cyberterrorism

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korean Credit Card Firms Suspended Over Data Breach

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea to Build Cyber-Attack Tools: Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Special Report: The Cyberwar Threat from North Korea

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Home Affairs Strengthened Security of National ID Cards

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Gov't Offering More Scholarships to Groom Cybersecurity Talent

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Minister Highlights Importance of Cyber Security and Data Analytics

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore’s Defence Scientist Supports Cyber Security Promotion

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cyber Intelligence Centre Opened in Singapore

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cyber Security Remains a Priority for Singapore Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore's Crime Rate Falls While Cyber Crimes Increase

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Government Websites - Gold Mine for Cybercriminals

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif India's Poll Panel Declines Google Voting Services Offer Over Security Concerns

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif On Internet Freedom, India's Perilous Trajectory

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Building Better Cyber and Telephony Infrastructure and Evolving New Cyber and Telecom Security Practices

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: To Study Israel’s Experience in Information Security

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Ministry of Communications and Information Technologies Not Satisfied with Information Security in Country

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Resolution for 2014: Improve Cyber Security

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Federal Police to Trial Data Filtering Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government Calls for Comment on Children's Online Safety Proposals

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Huge Demand for IT Security Staff

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AFRICA: Half to Have LTE in Four Years

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU: Mobile Benchmark 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU Still Trailing US in Terms of ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Spain to Invest Over EUR 8 mln in Malaga Digital Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Brazil's ICT Spending to Grow Above Average in 2014 – IDC

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - 5 IT Predictions for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: Rep. Connolly Says Momentum Is Building for IT Procurement Reforms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 5 Issues to Watch in Data and Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Top 2014 Government IT Headache - Windows XP Migration

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 14 Predictions on Government IT for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government Technology Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What to Expect from Open Data in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif World Leaders Call for More Timely, Harmonized Data on Global ICT Access and Affordability

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Waste Up by Third by 2017 - UN Study

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Software Developers, ICT-Skilled Workers to Reach 18.5M in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gartner: Global IT Spending Will Grow Slightly in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Post Event Report: Best Run Cities 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Airport IT Market 2012-2016

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif OECD Broadband Statistics Update

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif10 IT Outsourcing Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Investors Urged to Help Transform Cyberjaya into Global Technology Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Latest Report: Top 10 Countries with Fastest Internet Connection in the World

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Worldwide and Regional Public IT Cloud Services 2013-2017 Forecast

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Global Military IT, Data and Computing Market 2014-2024

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global IT Business Confidence Research Report 2014: Worldwide Industry Share, Investment Trends, Growth, Size, Strategy and Forecast Research Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IDC Predicts the Top 10 ICT Trends for APeJ in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT to Be a Catalyst for Transformation to Drive Connected Industries

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A10 Networks Chosen for Top Global 75 Companies by MIS Asia

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Text2Teach Cited as Exemplary ICT Innovation for Education

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Top Ten ICT Predictions for 2014 Revealed!

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Asia/Pacific (Excluding Japan) 2014 Top 10 ICT Predictions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 3D Printing and Wearable Tech to Transform Asia CIOs' Role

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CommunicAsia2014, EnterpriseIT2014 and BroadcastAsia2014 Showcase Breakthrough Technologies for an Increasingly Connected World

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif APEC to Recognize 'Intelligent Transportation' Innovator

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: 4G Indicates Stronger Economic Growth for China

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Mobile Set to Reap Benefits as Broadband Restrictions Are Eliminated

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Unveils First Domestic Cloud Computer

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Releases Self-made Operating System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Aims to Establish Domestic IOT Giants

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Keen on ICT Cooperation with Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Ranking 2nd in Internet of Things Preparedness

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's ICT Exports, Trade Surplus Reach Record Highs in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Science & ICT Ministry to Promote Strategic Industries, Shared Growth in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea Announces Events for ICT Meeting

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDONESIA: Ends 2013 with 71.2 Mln Internet Users

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CAMBODIA: Information Sector Vital to Deepen Cambodia-China Ties

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: University’s Data Centre Achieves New Green Target

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore to Develop 3D National Topographic Model

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: A Major ICT Spender in 2014

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Wi-Fi on Dhaka Road

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: ‘E-Inclusion - IT Training for Rural Sc/St/Women Beneficiaries’ Project Launched

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Insurance to Come into Existence from Next Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Indian IT Service Sector Gears Up for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SRI LANKA: ICT Literary Gets Boost from Intel

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: ICT Trade Mission Successfully Completed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Highly Evaluates IT Co-op with Japan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Development of Fiber Optic Internet Access in Azerbaijan to Reach Its Peak by 2017

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Minister: All of Azerbaijan to Be Provided with Broadband Internet Access by 2018

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Increases Electricity Export by Almost Quarter in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Communications to Be Discussed in Framework of “WCFDavos Kyiv” Forum

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan’s ICT Revenue Increased 14 Percent

 

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/06.gif

 

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Internet Speeds Slowly Improving

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Will Have 90% Smartphone and 78% Tablet Ownership Levels by 2018

 

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Open Data Institute Announces Five New International Nodes

 

The Open Data Institute (ODI) yesterday announced five new international ODI Nodes including the first two from the Asia Pacific region: Osaka, Seoul, Sheffield, Philadelphia and Hawaii. The Nodes will bring together companies, universities, and NGOs that support open data projects and communities. According to an official statement, the launch of ODI Seoul builds on the signing of a Memorandum of Understanding (MoU) between the ODI and the National Information Society Agency (NIA) of the Republic of Korea in November 2013, which marks the beginning of more collaborative initiatives in the area of open data on a national scale. Since the recent ODI Summit where the Nodes programme was announced, the ODI has been inundated with requests from across the globe, asking for support to improve their open data practices. “The open data movement continues to gain momentum across the globe - our five new Nodes are testament to this. We look forward to working alongside these new Nodes to explore how open data can drive innovation, boost transparency and bring about social, economic, and environmental benefits to their communities,” Richard Stirling, International Director at the ODI said.

 

Each Node has agreed to adopt the ODI Charter, which is a open source codification of the ODI itself, and embodies principles of open data business, publishing, communication, and collaboration. The creation of ODI Nodes around the world highlights how people are using the power of open to combine expertise and resources. Each Node will catalyse open data culture across commercial, public sector, and developer communities, and communicate open data success stories globally. City and regional Nodes will identify open data collaboration projects, and publish data relating to themselves and their work using open standards such as the ODI Open Data Certificate. The ODI is an independent, non-profit, non-partisan, Limited by Guarantee company founded by Professor Sir Nigel Shadbolt and Professor Sir Tim Berners-Lee. It has secured £10 million (US$ 15.9 million) over five years via the UK innovation agency, the Technology Strategy Board, and U$750,000 from global philanthropic investor Omidyar Network.

From http://www.futuregov.asia 02/18/2014

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A Citizen’s Guide to Open Government, E-Government, and Government 2.0

 

Engaged citizens want clear, credible information from the government about how it’s carrying on its business. They don’t want to thumb through thousands of files or wait month after month or go through the rigors of filing claims through FOIA (Freedom of Information Act). They want government information, services, and communication to be forthcoming and swift. The Open Government, Government 2.0, and E-Governance movements fill the need of connecting citizens with the government and each other to foster a more open, collaborative, and efficient public sector through the use of new technology and public data. Open Government is defined by the OECD (Organisation for Economic Cooperation and Development) as “the transparency of government actions, the accessibility of government services and information, and the responsiveness of government to new ideas, demands and needs.”

 

E-Government is defined by the World Bank as “the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.” Government 2.0 is defined by Gartner Research as “the use of Web 2.0 technologies, both internally and externally, to increase collaboration and transparency and potentially transform the way government agencies relate to citizens and operate.”

 

Open Government and E-Government paved the way for Government 2.0, a collaborative technology whose mission is to improve government transparency and efficiency. How? Gov 2.0 has been called the next generation of government because it not only utilizes new technologies such as social media, cloud computing, and other apps, it is a means to increase citizen participation. While some question the logistics of funding, implementing, managing, and securing Open Government, E-Government, and Government 2.0 projects, advocates—from single-source bloggers to large well-funded groups—don’t show any signs of slowing down. Plans for summits, conferences, new applications, and publications suggest that Open Government, along with all its emerging technology, is here for the long haul. We have compiled a list of organizations, blogs, guides, and tools to help citizens and public service leaders better understand the Open Government, E-Government, and Government 2.0 movement.

From https://onlinempa.unc.edu/ 01/07/2014

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10 IT Outsourcing Trends to Watch in 2014

 

2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space

In 2013, the IT services industry saw customers doing more of their own IT services deals, testing the service integration model, and continuing to struggle with outsourcing transitions. CIO.com asked outsourcing observers to tell us what they think is in the cards for the year ahead. And if they're right, 2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space.

 

1. The rise of the machines

Say hello to the latest IT services professional: the robot. "2014 will see significant growth in the development and implementation of robot-like technologies that will automate many tasks currently performed by full-time employees in [outsourcing] deals," says Shawn C. Helms, partner in the outsourcing and technology transactions practices at K&L Gates. "Given the rise of robots replacing people in manufacturing and logistics, it is not a stretch to predict that robots will move up the intellectual value chain as artificial intelligence continues to develop." "The rise of smart machines will have a radical effect on the IT and outsourcing environments," says Jonathan Crane, chief commercial officer for IPsoft. "What is still unclear is what either of these industries will look like in the end. Will these tumultuous changes have a lasting effect? Could this be the beginning of the end of the labor arbitrage era?"

 

At the very least, expect an increase in automation generally. "With the cost benefits of labour arbitrage being largely harvested and labour costs inevitably on the rise, CIOs will need to look for alternative opportunities to reduce or contain operating costs," says Joe Nash, principal in Pillsbury's global sourcing group. "That means looking for ways through automation to reduce the amount of work it takes to complete an IT function or service, not the cost of the labor to do it." Process automation will become integrated with service provider solutions this year, says Chip Wagner, CEO of IT outsourcing consultancy Alsbridge.

 

2. Hybrid offshoring heats up

"In 2014, offshoring to a supplier will not be the default," says Atul Vasithsha, chairman of outsourcing consultancy NeoGroup. Rather, a hybrid model, combining insourced and outsourced offshore services, will gain attention as an alternative. "Companies are starting to invest more in global business services models, [which combine] the best of shared services and outsourcing under a common governance model. This is seeing processes being offshored in captives by industries that have traditionally been reluctant, such as media and entertainment," says Vasithsha. Indeed, this year will see a mix of outsourcing models overall. "Most companies need to get the right combination of best talent and most-cost-effective IT services," says Scott Staples, president of Americas at IT service provider Mindtree. "The best sourcing strategies treat outsourcing and insourcing as complementary not competitive, and leverage onsite, onshore, offshore and nearshore options all in the same model."

 

3. An increase in insourcing

"Of the IT services historically outsourced, 20 to 30 percent will be brought back in-house as buyers are more comfortable to create retained organizations that not only govern the services, but start to move more into operational control of the services," says Stan Lepeak, global research director for KPMG Advisory. Companies will rely on IT service management frameworks like version three of the Information Technology Infrastructure Library to manage the increased insourcing. But expect the industry press to make a bigger deal about such backsourcing than it deserves, says Wagner of Alsbridge.

 

4. Service integration comes home

IT leaders have given third parties a shot managing their multi-sourced environments in recent years. In 2014, they'll take on service integration themselves. "Following a period of experimentation with various outsourced models, client organizations will increasingly focus on service integration as an integral core competency and take key functions back in-house," says Lois Coatney, director with outsourcing consultancy Information Services Group (ISG). "In outsourced models, clients have found they lose visibility and direct control of service management effectiveness, and that they become too remote and unable to fill their fiduciary responsibility. Clients are recognizing that a solid internal service integration capability provides better flexibility and knowledge of the business required to onboard new and specialty service providers," says Coatney.

 

5. The cloud gets grounded

There's little doubt that cloud computing is here to stay, but businesses have struggled to managed such IT services effectively. "In 2014, we expect clients and service providers to further define their strategic objectives for cloud services, applying consistent metrics to quantify their return on investment and navigate a rapidly evolving contracting environment," says Scott Feuless, principal consultant with ISG. "One key will be progress towards normalized measurement frameworks that enable meaningful comparisons of alternative solutions." Ultimately, companies will be able to perform apples-to-apples comparisons of different cloud options, as well as comparisons of cloud vs. traditional solutions. "The result will be significant progress in reaping the benefits of cloud services, as buyers avoid the mistakes of early adopters," Fueless says. "Service providers will adjust their offerings to meet the needs of a more cautious and educated market."

 

6. Contracts compel inter-provider cooperation

Why can't they all just get along? This year, they'll be legally required to. "As organizations continue to implement a multi-sourcing, best-of-breed strategy customers need to find a way to force competitive service providers to work together to achieve common goals," says Helms of K&L Gates. In 2013, some outsourcing customers implemented outsourcing "cooperation agreements" that contractually obligated service providers to cooperate at an operational level. "I predict that 2014 will see an increased use of outsourcing cooperation agreements," Helms says.

 

7. A lower cost consulting model emerges

This year, an increasing number of experienced IT outsourcing customers decided to forego the pricey third party consultants and set up their IT services deals on their own. Look for outsourcing consultants to adjust their approach in the year ahead. "In 2014, we'll start to see more consultants offer light-touch services for clients, often on annuity subscriptions, to service clients wanting ongoing relationships with less intense financial commitments," says Phil Fersht, CEO of outsourcing analyst firm HfS Research.

 

8. India goes after infrastructure

India Inc. made its reputation on application development and business process outsourcing. This year, they'll increase focus on infrastructure deals. "It would have been unheard of 10 years ago for an India-based provider to beat out an IBM, EDS, or CSC in an IT infrastructure deal in the United States or Europe," says Helms of K&L Gates. "I predict that 2014 will be the year where Indian-heritage providers become the biggest competitive threat for traditional US-based infrastructure powerhouse providers." Fersht of HfS Research forecasts a good year overall for Indian providers. "Many clients prefer the flexibility, work ethic, innovation, and cost-friendliness of many of the Indian IT services firms to the stagnating services of many of the Western incumbents, many of which will continue to lose market share in 2014," he says. "We expect this trend to continue apace in 2014."

 

9. Big deals get smaller, small deals get bigger

Multi-sourcing continues to be the name of the game. "Prior mega-deals will continue to be disaggregated and resourced in smaller pieces," says Wagner of Alsbridge. At the same time, however, many smaller deals will be rolled up into midsize deals as customers seek more leverage with their vendors, Wagner says.

 

10. Governance gets harder

"With increased adoption of global business services and the growing complexity and diversity of vendor portfolios, the governance function will become an even more critical capability that enables organisations to manage performance, risk and compliance," says KPMG's Lepeak. "However, most organisations will face challenges in recruiting and hiring skilled resources due to a talent shortage in the governance arena."

From http://www.cio.com.au/ 01/20/2014

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EU: Mobile Benchmark 2013

 

The EU Benchmark report compares and analyses over 2600 mobile packages across eleven European countries (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden and UK). A matrix was built based on ranges of monthly minutes and MBs offered. SMS has been excluded, as the majority of plans already offered (near) unlimited SMS. To account for more than just the headline cost of minutes and megabytes a total cost of ownership (TCO) approach has been used, which amongst others includes promotions and the cost of handsets. All MNOs, second brands where relevant and two MVNOs who acquired spectrum were included. Data was collected during July and August in 2013 from the providers' websites. The team has assumed an 'average' consumer who is looking for a post-paid plan with either a handset in three categories or alternatively for a SIM-only plan. The report is accompanied for corporate users by the excel covering all the packages used in the analysis with the following details: name provider, name plan, type of plan, contract duration, which handset included, monthly price, promotional price, duration of promotion, calculated TCO in EUR and EUR PPP, set-up costs, cost of handset, number of minutes, SMS and MBs included.

From http://www.telecompaper.com/ 12/12/2013

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LATIN AMERICA: Mobile Enterprise Services Market

 

Value-added Services and Mobile Applications Lead to Market Growth

This study focuses on analyzing what mobile carriers in Latin America are doing regarding mobile enterprise services. The key focus areas of the research are main trends for mobile enterprise services, market assessment and forecast, and types of services by carriers. The study includes a forecast from 2012 to 2018, with a base year of 2012. The geographic scope includes the Latin American countries of Brazil, Colombia, and Mexico.

 

Key Findings

•Mobile enterprise value-added service (VAS) is on the radar of information and communication technologies (ICT) companies as one of the most promising revenue streams in the next years.

•VAS such as location-based services, voice virtual private network (VPN), mobile office, mobile cloud computing, application-to-person (A2P) short message service (SMS), and other mobile enterprise services are being improved and expanded to increase average revenue per line (ARPL) and improve customer experience.

•Telcos want to offer integrated solutions to optimize the adoption of mobile enterprise services by small, medium, and large businesses. These solutions also drive an increase of data services and voice services of carriers' infrastructure, thus providing a base to preserve the traditional telecom business.

•The Latin American application ecosystem is being developed, and the availability of different mobile applications is expected to increase heavily in the coming years. Companies are likely to adopt applications under mobile device management (MDM) solutions to guarantee security and to handle the phenomenon of consumerization as personal smart device adoption in enterprises continues to grow.

 

•Frost & Sullivan estimates that the mobile enterprise services market revenue for Brazil, Colombia, and Mexico will grow from $X billion in 2012 to $X billion in 2018.

•Major regional telcos such as Movistar/Vivo, Claro, Oi, TIM/Personal, and Nextel have a strategy to foster the development of VAS for mobile enterprise services. This strategy is often designed to add mobility to data communications network solutions such as Internet protocol (IP) VPN multiprotocol label switching (MPLS) and to engage the clients in the whole portfolio of an integrated convergent telco.

•However, many solutions are still tailor-made for special projects. For further adoption, it is important that off-the-shelf products are provided by telcos with easy contract options by clients as a few telcos have been implementing cloud services applications stores.

•Frost & Sullivan expects that with the evolution of 4G networks and Wi-Fi hotspots, the experience with cloud services will be enhanced, allowing for the development of more advanced services such as video.

 

•For the client, the return on investment (ROI) needs to be calculated for large projects. However, the as a service model provides easy access for small and medium enterprises to adopt applications and services. The evolution of this model creates an increase of productivity and efficiency in this segment as users make real-time decisions. Even if users are away from their physical locations, they still have access to systems that allow for the better management of operations such as customer relationship management (CRM), accounting, and supply chain management (SCM).

•However, there is still a lack of awareness of the benefits that enterprise mobile solutions can deliver. The challenge, therefore, is to educate customers and make the service more tangible. Other key industry barriers that need to be addressed are consumers' trust and the low penetration of data-capable devices.

 

Research Objectives, Scope, and Methodology

Objectives

This study focuses on analyzing what mobile carriers are doing regarding mobile enterprise services. The key focus areas of the research are as follows:

Main trends for mobile enterprise services

•Market assessment and forecast

•Types of services by carriers

Scope

•Geographic Coverage: Latin America (LATAM)

Brazil, Colombia, and Mexico

•Forecast Period: 2013 to 2018

•Base Year: 2012

•Monetary Unit: US dollars

Research Methodology

•Primary research was conducted, and secondary research included the Frost & Sullivan online database, market participants' financial reports, and regulators' web sites.

Table of Contents

Executive Summary 4

Introduction 7

Key Definitions 9

Market Assessment 12

Brazil Breakdown 27

Mexico Breakdown 36

Colombia Breakdown 43

Appendix 50

The Frost & Sullivan Story 53

From http://www.reportlinker.com/ 02/18/2014

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U.S.: 5 Tech Policy Issues to Watch in 2014

 

From phone-tracking devices to giving kids the ability to delete online posts, here are a few pieces of technology legislation you should keep an eye on next year. As technology continues to permeate everyday lives, it naturally has wormed its way into many topics considered by state legislatures and the U.S. Congress. A plethora of bills steeped in complex tech issues landed on the desks of lawmakers in 2013 -- a trend that should continue next year. Government Technology has identified five proposals of note that public-sector technologists should keep tabs on as the calendar flips to 2014.

 

Right to Remove Online Posts

New Jersey is considering legislation that enables children to remove online posts from social media and discussion forums. Introduced by Sen. Shirley Turner, D-Mercer, S0318 requires website and online application operators to make sure minors can delete posts they’ve come to regret or be embarrassed by. In addition, the bill prevents websites from targeting minors for certain advertising. California Gov. Edmund G. Brown signed similar legislation for the Golden State in September, but critics aren’t sure how New Jersey’s bill would work. In addition, the New Jersey Star-Ledger pointed out that the bill doesn’t contain any penalties for companies that violate the bill. “There is a real mess here,” Eric Bernstein, a New Jersey attorney that specializes in Internet law, told the Star-Ledger. “It’s going to be overly broad and very difficult to enforce.”

 

The bill also may be unnecessary. Many social media platforms and discussion forums already have functions that enable people to delete their posts. And the advertising aspect of S0318 may encounter First Amendment problems. In an email to Government Technology, Turner said there had been little movement on the bill since it was introduced. She admitted S0318 was "not perfect," but believes it can help initiate broader discussion regarding protecting children using the Internet and social media. "We need to figure out how best to protect our children from spur of the moment judgments that can harm them immediately and later in life," Turner wrote. "Additionally, with the Internet being so readily accessible to children, parents have a harder time monitoring the information to which their children are exposed.  We need to protect children from being exposed to advertisements for harmful products." "I hope to resolve the issues with the bill as the bill moves through the public vetting process," she added.

 

Revamping the Universal Service Fund

New Hampshire Sen. Kelly Ayotte has introduced a bill to ensure rural states get a better share of federal communications services. A percentage of the Universal Service Fund – created by the FCC in 1997 to help support telecommunications services in public areas such as libraries and schools, and ensure equitable access to quality communications technology – is distributed back to states using a complex formula. The USF Equitable Distribution Act., S. 1766, would alter the formula and require that a rural state be given back 75 cents for every dollar it contributes to the USF. It would also define a “rural state” as having less than 200 people per square mile. According to a press release from Ayotte’s office, New Hampshire currently only receives 37 cents on the dollar from USF monies and has approximately 147 people per square mile. The Granite State donated $37.9 million to the USF in 2011, but received only $14.2 million back. New Hampshire ranks 46th out of 50 states when comparing the return on each dollar. Ayotte feels the USF is “short changing” New Hampshire, allowing other states to better finance modern communications services, and she wants more of that money to flow back into rural states that need it.

 

Limiting Use of Phone Tracking Devices

A group of Minnesota lawmakers is concerned with how law enforcement agencies are using devices that mimic local phone towers to capture cellular phone data and location information. Minnesota State Sens. D. Scott Dibble, DFL-Minneapolis, and Sean Nienow, R-Cambridge, along with Reps. John Lesch, DFL-St. Paul and Mary Liz Holberg, R-Lakeville, sent a letter to Minnesota Department of Public Safety Commissioner Mona Dohman questioning law enforcement's use of the tracking devices, which are sold under the names “KingFish” and “StingRay.” The lawmakers noted that public concern over the U.S. government’s use of phone data this year has placed additional scrutiny on the surveillance and data retention practices of state and local law enforcement agencies. Some of the questions included in the letter include asking how much money is spent on cellular exploitation equipment, the capabilities and functions of it, examples of investigations where the equipment was used, and how long data is kept after an investigation has concluded. Ted York, Dibble’s legislative aid, told Government Technology that legislation to address the issue is “definitely being explored.” He added both the data retention and use of the devices without a warrant are concerns.

 

The Extinction of Landline Phones

Legislation is rolling through the Michigan Legislature that would amend the Michigan Telecommunications Act to streamline the process companies have to go through to discontinue basic local exchange or toll service. It passed through the Michigan Senate and is now being evaluated by the state’s House of Representatives. Sponsored by Sen. Mike Nofs, R-Battle Creek, Senate Bill 636 is touted by supporters as something that protects landlines for those that need them, at the same time giving companies the flexibility to transition to a more cellular-based platform of services, or Voice over Internet Protocol (VoIP) systems. But opponents cite concerns over reliable access to 9-1-1 and emergency services, and a potential hardship for older adults that rely on landlines. In an interview with Government Technology, Greg Moore, Nof’s legislative director, felt additional changes to the bill’s language would be made in 2014, before being taken up by the House for a vote.

 

Wisconsin Looking at Rules for License Plate Readers

Wisconsin is considering a bill that would establish clear guidelines on how the data from license plate readers can be used and stored. The proposal was drafted by state Reps. David Craig, R-Big Bend, Fred Kessler, D-Milwaukee, and Sen. Tom Tiffany, R-Hazelhurst. The Journal Sentinel reported that the legislation would limit the technology’s use by law enforcement and state agencies to only active criminal investigations of a suspect. The bill also mandates no information can be shared with a third party unless it is a government entity, and all data must be destroyed within 48 hours unless it’s needed for a particular case.

 

While license plate readers can be helpful to police, privacy advocates are up in arms over the data collected and stored by license plate readers. For example, the ACLU of Southern California and the Electronic Frontier Foundation (EFF) sued the Los Angeles Police Department and the Los Angeles County Sheriff’s Department in November over records collected by license plate readers over the last several years. According to the Journal Sentinel, Craig had plans to alter the bill after getting feedback from local police chiefs and is willing to extend the storage time from the proposed 48 hours. Government Technology called Craig’s office multiple times this month seeking comment on whether those changes were made and the current status of the legislation, but the messages were not returned.

From http://www.govtech.com/ 12/19/2013

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AUSTRALIA: Lessons in Promoting Open Government

 

Technology is changing the way governments think, and one of the most crucial areas of change is in information management. How do governments leverage these technologies to improve information management and ultimately promote open, transparent governance? FutureGov spoke to Professor John McMillan, Australian Information Commissioner, on how the Office of the Australian Information Commissioner (OAIC) is leveraging Big Data and promoting open government, to bring new opportunities to Government information management. “What is really driving the cultural change in government nowadays is technology. It is transforming the way we collect, use, share, store and protect information. Technology opens up new threats but also wonderful new opportunities for information management.”

 

"Good privacy is good business"

“The laws that we administer — the Freedom of Information and Privacy Acts — were created in a world of hard copy records. But today’s world of digital records completely changes the agenda. You realise that you can extract extraordinary value from assembling all the data. Particularly with Big Data, there are enormous resources we can consolidate, and better analyse and evaluate,” Professor McMillan said. With the increasing volume of government-held data, privacy is gaining even greater importance: “A high proportion of the data connects in someway to individual, personal information. This is at the heart of the data collected by tax, health, immigration offices,” he remarks. “So while you’re rolling out an information sharing strategy, you also need to use technology more effectively to filter out the personal information and reassure the public that their data is secured.” The OAIC strongly advocates the principle that “good privacy is good business” — it is very much in the interest of both government and industry to have strong privacy practices, Professor McMillan says. “Agencies also have immense security and privacy worries about data integration when sharing with other agencies. One of the challenges we have is encouraging information sharing while ensuring that those concerns are addressed.”

 

A coherent national plan for open government

Professor McMillan adds that while drawing value from Big Data is in the interest of government, the value of the data is fully realised if it is made available to others in the community. Australia announced in May this year that it is joining the global Open Government Partnership (OGP), something the OAIC has strongly advocated. Australia has already achieved a great deal in open government, including a strong FOI Act, the Declaration of Open Government, commitment to the Gov2.0 strategy, and strong laws on declaration of interests and integrity of government. “While the OGP allows us to showcase our strong tradition in open government, it also provides an opportunity to identify gaps and challenges ahead,” Professor McMillan notes. The next step for Australia is to create a national action plan for open government: “This will be a valuable opportunity to bring all the different strands into one coherent national plan. The plan has to be developed in consultation with the community, industry and all levels of government,” he says.

 

Professor McMillan believes that strong leadership is crucial for Australia to move forward with the OGP: “Australia has not kept pace with some of the other countries in the world. There’ve been quite significant leaps forward in UK, Canada and US. Those big changes have been led by their national leaders. We’re strongly pushing that effective information policy requires strong leadership.” Professor McMillan emphasises the need to work actively with the large number of other agencies to develop a coherent national action plan for open government and information policy. At the same time, the OAIC is also working to ensure that the privacy reforms are successfully operational in March 2014. “An enormous number of things are happening in Australia. There’s tremendous innovation, and commitment to the digital age and information management. These efforts need to be brought together under a coherent plan, particularly a plan that involves both the state and the national governments,” Professor McMillan says. Professor McMillan will be speaking at FutureGov Summit Australia in Canberra on 2-3 December 2013 on re-thinking the government’s role with open data.

From http://www.futuregov.asia 11/27/2013

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CHINA: E-Commerce Legislation Begins

 

China started a two-and-a-half-year process of drafting a comprehensive e-commerce law on Friday as its e-commerce market expands at full speed.A drafting group for the legislation was set up on Friday during a meeting by the Financial and Economic Committee of the National People's Congress (NPC)."Booming e-commerce has become a growth point for national economic development and a focal point for adjusting its structure," said Lyu Zushan, head of the drafting group."As a result, it is in urgent need to tease out, replenish, revise and improve existing laws and regulations," he said, adding that a comprehensive law could promote sustainable and healthy development of e-commerce.According to a preliminary timetable set at Friday's meeting, the drafting group will embark on research of the subject and submit a report by the end of 2014, and actual drafting of the law should be completed by June 2016.The transaction value of China's e-commerce industry reached about 8 trillion yuan (about 1.32 trillion U.S. dollars) in 2012, up 30.8 percent year on year.

From http://www.news.cn/ 12/27/2013

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S. KOREA: Internet Use Spreading Fast - Survey

 

The number of Internet users in Korea has topped 40 million, with the rate of Internet use also surpassing the 80 percent mark, a survey showed on Monday. According to the report compiled by the Ministry of Science, ICT and Future Planning, the number of Internet users in the country, with a population of nearly 50 million, reached some 40.08 million as of September, up from 38.12 million a year ago, and some 82 percent of South Koreans log on to the Internet at least once a month, also up from 78.4 percent over the cited period.  The survey was conducted on 77,402 South Koreans aged over 3 years and 30,000 households between July 1 and Sept. 31.

From http://english.yonhapnews.co.kr 12/16/2013

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MALAYSIA: Launching National Cyber Crisis Management Policy

 

Deputy Prime Minister Tan Sri Muhyiddin Yassin launched, earlier this week, a national policy document that outlines Malaysia’s strategy for cyber crisis mitigation and response. The initiative comes as a response to growing cyber threats which could potentially dampen the government’s aspiration to drive Malaysia’s digital economy and be on par with advanced nations by 2020. Muhyiddin emphasised the need for Malaysia’s Critical National Information Infrastructure (CNII) organisations to be fully protected so as to prevent any untoward effects in the economy, social services and national security. Cybersecurity Malaysia identifies CNII organisations as those coming from the following sectors: National Defence, Banking and Finance, ICT, Energy, Transportation, Utilities, Emergency Services, Government, and Health and Human Services. “CNII are key sectors that have to be given attention because any threat, disruption or damage on this system can have a major impact on the country,” he said.

 

The directive outlines six main principles in dealing with a cyber crisis. These are:

1.National Cyber Crisis Management Structure

2. National Cyber Threat Level

3. Computer Emergency Response Team (CERT)

4. Cyber Security Protection Mechanism

5. Response, Communication and Coordination procedure

6. Readiness Programme

“I suggest that all agency heads fully understand and comply with what is contained in this directive so that the effort and strategies formulated can be effectively implemented,” Muhyiddin said. “Furthermore, I also encourage all agencies to set up a Computer Emergency Response Team to boost internal capabilities in handling cyber incidents.”

From http://www.futuregov.asia/ 11/28/2013

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EUROPE: French Digital Strategy Committee Tasked with Two Studies

 

The French government has tasked the Strategic Committee for the Digital Sector (Comite strategique de filiere numerique) to draft two proposals in 2014 to help develop France’s competitiveness in the area of software, new services and internet usages, reports Les Echos. Now under the stewardship of Loic Riviere, director general of software association AFDEL, the committee has been expanded to include corporate management and unions, including FO, CGT, Bull’s Pierre Bernabe, Exalead-Dassault Systemes’ Francois Bourdoncle, Orange’s Pierre Louette, Alcatel’s Gabrielle Gauthey and PriceMinister’s Olivier Mathiot. One study will address the impact of telecom equipment manufacted offshore, for example the extent to which importing Chinese-made Alcatel-Lucent products affects France’s trade balance. The other will look at the country’s innovation strategy, in the hope of proposing investment capital reform. If US companies buy up innovative startups that benefited from tax breaks and government grants, does that mean that France has become an R&D outsourcing country, Riviere asks.

From http://www.telecompaper.com/ 12/09/2013

 

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Dutch Govt Presents Policy Vision on Internet Ecosystem

 

The Dutch government plans to monitor and where needed intervene in a number of issues in the telecom sector in the medium term. These include competition on and between networks and the relationship between existing providers and newcomers, according to a joint paper by the economic affairs, justice and culture ministries presented to parliament. The paper outlines the cabinet's vision for the "internet value web", which includes telecom, media and internet as part of the same economic sector. The internet is driving changes in the traditional telecom and media sectors, also impacting associated legislation and regulations. However, the government is hesitant to extend existing rules to the internet, for fear of holding back innovation and harming the sector's development, which is largely driven at an international level. It prefers to work at an EU level to address any needed changes in the law, and five issues play a central here. The first is competitive strength. The Dutch government is concerned the European Commission's legislative proposals could reduce competition between networks and wants to ensure access regulation remains in place for third parties. Future could regulation could be based on the Open Network Provision from 1998-2002, which saw access regulations take effect as soon as an operator reached a certain market share.

 

Second, the Dutch government wants a stronger foundation to net neutrality rules, with these also extended to other 'gatekeepers', such as businesses that filer or aggregate information, like search engines, operating systems and app ecosystems. Third, the rise of OTT and on-demand services may require regulation of the audiovisual sector to be relaxed. The Dutch government said it's ready to take the lead on this in EU discussions. In addition, issues such as integrity, continuity and privacy are increasingly the domain of 'new' players, and not just market incumbents, and these new players should face the same responsibilities, both towards public authorities and end-users. The fifth point is an extension this, namely the rise of profiling based on increased access to personal data. The Dutch government is working on various projects surrounding the above issues, both at home and the EU level. They will be addressed further when the Netherlands takes over the EU presidency in the first half of 2016.

From http://www.telecompaper.com/ 12/30/2013

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Russia to Extend Public Telecom Services Contracts

 

Russian federal telecommunications agency Rossvyaz has proposed the extension of public telecom services licenses to 31 March, reports Tdaily.ru. The proposal is valid for operators with contract which expired at the end of last year or which will expire in the first quarter of this year, or 695 contracts out of a total of over 900. The agency has contracts for public services with 21 operators. Rossvyaz signed a cooperation framework agreement in September with Rostelecom to develop public telecom services. Rostelecom provides 90 percent of publice services volume.

From http://www.telecompaper.com/ 01/20/2014

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NORTH AMERICA: Canadian Official Applauds Move to Certify Internet Exchanges

 

A non-profit group of Internet supporters is trying to bring standards to North American data centre interconnection facilities called Internet exchanges to lower costs and improve resiliency. The Open-IX Association said Thursday it is now accepting applications for all data centre and Internet exchanges to join its group. The move was welcomed by Keven Blumberg, chief technical officer of the Toronto Internet service provider called TheWire.ca, a former board member of the not-for-profit TorIX (the Toronto Internet Exchange) and an Open-IX supporter. The idea, he said “is to pull back the commercialization that has gone on with IX’s” mainly in the United States. There are several Internet exchanges in this country, including ones in Montreal, Vancouver, Victoria, Kelowna, B.C., Kamloops, B.C., Calgary and Winnipeg with TorIX being one of the biggest.

 

“If new exchanges came into Canada we would want them to follow more of what TorIX or Open-IX is doing from a standardization point of view, which is to keep costs down and make it transparent,” Blumberg said. An Internet exchange is a meeting point for enterprises, content providers and ISPs to pass traffic between each other. So, for example, a provider of a hockey game can distribute the feed through an exchange rather than over the Internet. “A significant amount of Internet traffic passes over an exchange somewhere,” Blumberg said. Ideally they are non-profits that offer settlement-free peering because both sides benefit. The problem is commercial exchanges have pushed connectivity costs up in the U.S., he said, which makes it hard for competitors to enter the market.

 

“We’ve had situations in Canada where data centres have said ‘We’ve got an exchange, you can come in for free.’ and two years later it isn’t free anymore and now you’re on the hook.” Hopefully, he said, Open-IX will encourage non-for-profit or low profit exchanges. There are two types of standards: a data centre standard for hosting an Internet exchange (which requires things like at least two separate utility feeds from separate substations, at least two diverse points of underground fibre optic entry, carrier-neutral operations) and an Internet exchange (which requires a public switch platform allowing any-to-any interconnection, a private VLAN, IEEE 802.3 Ethernet connectivity, backplane capacity to sufficiently handle aggregate traffic of all customer facing ports and other technical specifications).

From http://www.itworldcanada.com/ 01/03/2014

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U.S.: IT Management Reform - It Is Time for New Legislation

 

The significant troubles with the rollout of HealthCare.gov have put IT management issues front and center. In all my years in federal IT, I do not remember a president addressing the need for us to improve the way we buy and manage IT. Although born of crisis, it is refreshing to see this issue being addressed at the most senior levels of government. So what is the appropriate response, and in particular, would IT reform legislation be of any real value? The Clinger-Cohen Act has been a bomb, so how can we ensure that this time it will be different? Legislation alone will not fix all that is wrong with government IT management, but I am very supportive of legislation that would address fundamental structural problems. I appreciate the leadership of Reps. Darrell Issa (R-Calif.) and Gerry Connolly (D-Va.) in co-sponsoring the Federal IT Acquisition Reform Act. This bipartisan effort in the House is encouraging, and it has produced a bill that addresses key issues in IT management and acquisition.

 

The FITARA language is good, but there are a couple of areas that should be strengthened to ensure the legislation has maximum positive impact in supporting needed changes in IT management. In my previous column on IT infrastructure, I laid out four obstacles to government’s ability to migrate to a modern, standard and appropriately consolidated IT infrastructure. That infrastructure would create the foundation for enabling IT to be more efficient and effective in supporting timely delivery of new capabilities for agencies’ mission and business customers, and it would improve the government's overall IT security posture. How can legislation help? First, to help overcome these four obstacles, it is imperative that the agency CIO be given complete control over all IT infrastructure at his or her agency. It would be very helpful to have that authority codified in legislation. In addition, to address other areas of significant duplication and inefficiency as pointed out in multiple Government Accountability Office reports, the agency CIO should have control over standard collaboration systems, such as email, and business systems, including finance, human resources and other administrative functions. That would enable agency CIOs to aggressively consolidate duplicative business systems.

 

Overall, the combination of IT infrastructure, standard collaboration systems and business systems has been given the label “commodity IT.” The term is a misnomer because much of the expertise needed to modernize IT infrastructure or consolidate business systems is anything but commodity work. That does not, however, invalidate the need for agency CIOs to have authority over the infrastructure and business systems. It is best practice today and necessary for effective IT management. Second, legislation should explicitly state that the agency CIO has the responsibility and authority to ensure that best practices in IT program management are being used throughout the agency on all IT programs, including mission-oriented IT. The agency CIO does not need to own all the programs, but he or she must ensure proper management of them. That approach would have helped to avert some of the critical failings of HealthCare.gov’s program management. Finally, with regard to FITARA, the bill should specify what constitutes an IT acquisition cadre. Many in government think it just includes the program manager, contracting officer and contracting officer’s representative. For small, commodity IT acquisitions, that might be sufficient, but for large, complex programs, the IT acquisition cadre must be viewed much more expansively.

 

Dan Gordon, former administrator of the Office of Federal Procurement Policy, said it well in a July 13 2011 Office of Management and Budget memo regarding IT acquisition cadres: “This will include government staff with expertise in program management, resource management, procurement, systems architecture and engineering, security, requirements analysis, test management, configuration management, and other disciplines, as necessary, to act in the best interest of the government, evaluate all aspects of the project, and ensure delivery of promised functionality.” The most critical contributor to IT program success is the expertise and experience of the government team members who are running the program. IT management reform legislation should explicitly address that essential component. Given the current focus on IT issues in government, now is the time for Congress to act and aggressively pursue legislation that can pass and be sent to the president. Given the president’s recent statements regarding the need for IT procurement reform, I hope he would be predisposed to support such legislation.

From http://fcw.com/ 11/25/2013

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California Lt. Governor Wants Cloud and Open Data Policies

 

Gavin Newsom thinks California should be in the cloud and further embracing a culture of transparency. If Lt. Gov. Gavin Newsom has his way, California will be operating under a “cloud first” technology procurement policy in the near future. Newsom called on California agencies to embrace an immediate move to the cloud and be a leader in open data and transparency, during his keynote address at the #Innovate conference on Monday, Dec. 2. The lieutenant governor has directed his staff to draft two separate executive orders to assist the California Technology Agency and the office of Gov. Jerry Brown should both offices want to move forward with the proposals.

 

Although Newsom didn't say he'd sign the orders, it is within his authority do so when Brown is out of the state. He said executive orders are meant to spur the state into action, and added that California has dragged its feet regarding the cloud, lagging behind Colorado, Idaho, Michigan, New York and a number of other states in that area. “We're not seeing the kind of change to make things move,” Newsom said in an interview with Government Technology. “I don't say it as a threat, I mean the fact is there are simple things that don't need to be legislated that can be done at the executive level.” California has made some strides in moving to the cloud. As a part of the California Technology Agency, Data Center Services (DCS) – formerly known as the California Office of Technology Services – has been working on its own private cloud service called CalCloud. DCS released an invitation for bid on June 27 for a vendor to provide cloud infrastructure and management for the state, which would be overseen by DCS. The service is expected to launch in early 2014.

 

Newsom, however, isn't convinced that the state is making enough progress and has doubts whether the agency will be successful. He stressed the need for more progressive technology leadership in the state. He told Government Technology that the internal system being used to develop CalCloud was “set up to fail” and “classic big government.” The lieutenant governor also noted that various state technology projects have failed, been canceled or not met expectations, including the state controller's payroll system and the benefits system of the Employment Development Department. “I've never failed to be mesmerized by our inability to do things right when it comes to IT,” Newsom said. In regard to open data, Newsom said what little progress California has made toward transparency has been slowed or stopped under the specter of budget cuts. He stressed that open data doesn't take money, it takes a commitment and leadership. During his tenure as mayor of San Francisco, DataSF – San Francisco's open data analytics portal – was launched with no funding behind it.

 

Over the past year, Newsom's office and the California State Lands Commission have been working together to prove that point on the state level. The commission contracted with cloud-based OpenGov.com to publish budget information on the agency's website, transitioned to a cloud-based email archiving solution, migrated file servers to the California Natural Resources Datacenter virtual environment and is in the midst of transitioning lease databases to a solution that will soon allow citizen access to lease information. Carlos Ramos, director of the California Department of Technology and state CIO, was also on hand at #Innovate. He agreed with Newsom that government needs to change its business model. He said California has embraced crowdsourcing technology and open data – albeit in a limited format -- noting that the state received national awards for the California Geoportal. The portal gives users an easy way to research and use GIS datasets of the state.

 

Ramos had this to say, via email, in reaction to Newsom's remarks at the event: "The Lieutenant Governor laid out some observations which challenge everyone in the public sector to rethink the way we serve constituents," adding that "21st-century consumers leverage technology in all aspects of their daily lives. And they bring those 21st-century expectations to their interactions with government." Pointing to the state's progress to date on mobility and open data, Ramos also cited the CalCloud project as evidence of California's growing presence in the cloud. But concerns including data security and infrastructure reliability remain barriers to overcome before the state can "plunge full tilt into the public cloud." "We need to figure out new models for everything from contracting, procurement, accountability, transparency, licensing and funding," Ramos said. "One thing is certain however, California is well on its way to a 21st-century government."

From http://www.govtech.com/ 12/02/2013

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5 Tech Policy Issues to Watch in 2014

 

From phone-tracking devices to giving kids the ability to delete online posts, here are a few pieces of technology legislation you should keep an eye on next year. As technology continues to permeate everyday lives, it naturally has wormed its way into many topics considered by state legislatures and the U.S. Congress. A plethora of bills steeped in complex tech issues landed on the desks of lawmakers in 2013 -- a trend that should continue next year. Government Technology has identified five proposals of note that public-sector technologists should keep tabs on as the calendar flips to 2014.

 

Right to Remove Online Posts

New Jersey is considering legislation that enables children to remove online posts from social media and discussion forums. Introduced by Sen. Shirley Turner, D-Mercer, S0318 requires website and online application operators to make sure minors can delete posts they’ve come to regret or be embarrassed by. In addition, the bill prevents websites from targeting minors for certain advertising. California Gov. Edmund G. Brown signed similar legislation for the Golden State in September, but critics aren’t sure how New Jersey’s bill would work. In addition, the New Jersey Star-Ledger pointed out that the bill doesn’t contain any penalties for companies that violate the bill. “There is a real mess here,” Eric Bernstein, a New Jersey attorney that specializes in Internet law, told the Star-Ledger. “It’s going to be overly broad and very difficult to enforce.”

 

The bill also may be unnecessary. Many social media platforms and discussion forums already have functions that enable people to delete their posts. And the advertising aspect of S0318 may encounter First Amendment problems. In an email to Government Technology, Turner said there had been little movement on the bill since it was introduced. She admitted S0318 was "not perfect," but believes it can help initiate broader discussion regarding protecting children using the Internet and social media. "We need to figure out how best to protect our children from spur of the moment judgments that can harm them immediately and later in life," Turner wrote. "Additionally, with the Internet being so readily accessible to children, parents have a harder time monitoring the information to which their children are exposed.  We need to protect children from being exposed to advertisements for harmful products." "I hope to resolve the issues with the bill as the bill moves through the public vetting process," she added.

 

Revamping the Universal Service Fund

New Hampshire Sen. Kelly Ayotte has introduced a bill to ensure rural states get a better share of federal communications services. A percentage of the Universal Service Fund – created by the FCC in 1997 to help support telecommunications services in public areas such as libraries and schools, and ensure equitable access to quality communications technology – is distributed back to states using a complex formula. The USF Equitable Distribution Act., S. 1766, would alter the formula and require that a rural state be given back 75 cents for every dollar it contributes to the USF. It would also define a “rural state” as having less than 200 people per square mile. According to a press release from Ayotte’s office, New Hampshire currently only receives 37 cents on the dollar from USF monies and has approximately 147 people per square mile. The Granite State donated $37.9 million to the USF in 2011, but received only $14.2 million back. New Hampshire ranks 46th out of 50 states when comparing the return on each dollar. Ayotte feels the USF is “short changing” New Hampshire, allowing other states to better finance modern communications services, and she wants more of that money to flow back into rural states that need it.

 

Limiting Use of Phone Tracking Devices

A group of Minnesota lawmakers is concerned with how law enforcement agencies are using devices that mimic local phone towers to capture cellular phone data and location information. Minnesota State Sens. D. Scott Dibble, DFL-Minneapolis, and Sean Nienow, R-Cambridge, along with Reps. John Lesch, DFL-St. Paul and Mary Liz Holberg, R-Lakeville, sent a letter to Minnesota Department of Public Safety Commissioner Mona Dohman questioning law enforcement's use of the tracking devices, which are sold under the names “KingFish” and “StingRay.” The lawmakers noted that public concern over the U.S. government’s use of phone data this year has placed additional scrutiny on the surveillance and data retention practices of state and local law enforcement agencies. Some of the questions included in the letter include asking how much money is spent on cellular exploitation equipment, the capabilities and functions of it, examples of investigations where the equipment was used, and how long data is kept after an investigation has concluded. Ted York, Dibble’s legislative aid, told Government Technology that legislation to address the issue is “definitely being explored.” He added both the data retention and use of the devices without a warrant are concerns.

 

The Extinction of Landline Phones

Legislation is rolling through the Michigan Legislature that would amend the Michigan Telecommunications Act to streamline the process companies have to go through to discontinue basic local exchange or toll service. It passed through the Michigan Senate and is now being evaluated by the state’s House of Representatives. Sponsored by Sen. Mike Nofs, R-Battle Creek, Senate Bill 636 is touted by supporters as something that protects landlines for those that need them, at the same time giving companies the flexibility to transition to a more cellular-based platform of services, or Voice over Internet Protocol (VoIP) systems. But opponents cite concerns over reliable access to 9-1-1 and emergency services, and a potential hardship for older adults that rely on landlines. In an interview with Government Technology, Greg Moore, Nof’s legislative director, felt additional changes to the bill’s language would be made in 2014, before being taken up by the House for a vote.

 

Wisconsin Looking at Rules for License Plate Readers

Wisconsin is considering a bill that would establish clear guidelines on how the data from license plate readers can be used and stored. The proposal was drafted by state Reps. David Craig, R-Big Bend, Fred Kessler, D-Milwaukee, and Sen. Tom Tiffany, R-Hazelhurst. The Journal Sentinel reported that the legislation would limit the technology’s use by law enforcement and state agencies to only active criminal investigations of a suspect. The bill also mandates no information can be shared with a third party unless it is a government entity, and all data must be destroyed within 48 hours unless it’s needed for a particular case.

 

While license plate readers can be helpful to police, privacy advocates are up in arms over the data collected and stored by license plate readers. For example, the ACLU of Southern California and the Electronic Frontier Foundation (EFF) sued the Los Angeles Police Department and the Los Angeles County Sheriff’s Department in November over records collected by license plate readers over the last several years. According to the Journal Sentinel, Craig had plans to alter the bill after getting feedback from local police chiefs and is willing to extend the storage time from the proposed 48 hours. Government Technology called Craig’s office multiple times this month seeking comment on whether those changes were made and the current status of the legislation, but the messages were not returned.

From http://www.govtech.com/ 12/19/2013

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Law Struggles to Adapt to High-Tech Gadgets

 

The technology world is reshaping how people live far faster than the legal world can adapt. When Boston police grabbed Brima Wurie's cellphone and searched it for evidence of a drug deal, they relied in part on a Supreme Court case 10 years older than the world's first cellular network. Wurie's challenge of the search is one of several cases the U.S. Supreme Court could take up this term in its never-ending pursuit of fast-moving technology. From government snooping to cellphone technology to wearable computers and driverless cars, the tech world is reshaping how people live far faster than the legal world can adapt. “Technology is not subject to rules governing how fast it can go. Technology goes as fast as it goes,” said Michael Madison, University of Pittsburgh law professor and director of Pitt's Innovation Practice Institute, which trains lawyers to work with entrepreneurs.

 

‘Science Fiction'

Personal cellphone use transformed social interaction over the past decade, yet two of the major cases that allow the government to search phones were decided in 1969 and 1979, the year the first cell network activated — in Tokyo. In 1979, the Supreme Court ruled that police did not need a warrant to see whom a person dialed because phone companies, not individuals, kept that information. But in the cellphone age, calls include more than numbers; they include location data. “From that information, (police) can figure out whether you go to a church on Sunday, a mosque on Friday, a synagogue on Saturday. Did you go to an AA meeting? A gay bar?” said Hanni Fakhoury, lawyer for the Electronic Frontier Foundation, which advocates greater privacy protection. That 1979 case dealt with a few calls over a few days from one person, yet the National Security Agency used it to justify a program that vacuums up and stores for five years much of the call data in the United States.

 

NSA analysts can see every number a person called in the past five years, check all the calls of those people over the same five years and then check all the people those people called as well, according to a lawsuit challenging the program in the Federal District Court for the District of Columbia. If that first person called 100 numbers over five years and everyone in the two subsequent layers called 100 people, the NSA's net would ensnare the phone records of 1 million people, Judge Richard J. Leon wrote. When the case was decided, the notion that government would be capable of such an operation “was at best, in 1979, the stuff of science fiction,” Leon wrote. He ruled the program likely violated the Fourth Amendment guarantee against unreasonable search and seizure.

 

Prying Eyes

Privacy advocates worry that devices such as Google Glass — a computer worn like glasses that includes a tiny screen and a video camera — will make it impossible to know when someone is being watched and recorded. But they've raised a problem for law enforcement, too. A California woman was ticketed in October for violating California's law against having a video screen on in the front of a vehicle. The woman, Cecilia Abadie, said it was off — something the police officer can't know for sure because the screen is visible only to her. “We are just getting to the start of what technology can do,” Madison said.

 

Unplanned Obsolescence

A case the Supreme Court decided in 2012 — United States v. Jones — shows how rapidly changing technology can rocket past the laborious judicial process. The case began when police put a GPS tracker on a suspect's car without a warrant in 2005 — before Apple released the first iPhone and Facebook expanded beyond college campuses. Location data in today's smartphones, combined with “check-ins” and other information that people post online voluntarily, made the GPS trackers in the Jones case all but obsolete, said Wesley Oliver, Duquesne University law professor. By the time the Supreme Court ruled police should have gotten a warrant, officers interested in someone's whereabouts could walk into a courthouse for a subpoena rather than sneak into a parking garage to stick a transmitter on a suspect's car.

 

Driving the Debate

“There's always going to be some kind of technology frontier that gets out ahead of where the legal system is,” Madison said. Automobile technology pushed the boundaries of American law since Henry Ford's Model T became popular. “When you put automobiles in the hands of an enormous amount of people, a lot of good things happen, but also a lot of horrible things happen. People start to die or be maimed. Judges start taking on lawsuits. You start to build up a body of law,” Madison said. Carnegie Mellon University scientists outfitted a car with an autonomous navigation system that allowed it to ferry two top transportation officials from Cranberry to Pittsburgh International Airport in September.

 

A state police spokeswoman told the Tribune-Review then that no laws govern computer-driven vehicles, and she wondered whom police would cite if the driverless car broke a speed limit or rear-ended someone. “We're not going to have a good sense of that until we have a lot more of them,” Madison said. “What does it feel like to be surrounded by automobiles that don't have anybody behind the wheel? Would you put a kid in an autonomous automobile? ... What about autonomous buses? What about autonomous trucks? This is technology that's being applied to what we've been using for 90 years.”

From http://www.govtech.com/ 12/23/2013

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What You Need to Know About the New Internet Rules

 

A federal court on Tuesday overthrew federal rules to enforce what is known as network neutrality, the principle that all Internet traffic should receive free and equal service. Now, with those rules on ice, Internet carriers such as Verizon and Comcast can charge websites for faster service—or even block some data from entering all together. So what does that mean for your surfing? For now, not much. The ruling mostly affects the scope of the Federal Communication Commission's authority to regulate the Internet. It won't be until if and when Internet providers begin to experiment with new pricing schemes that the changes start—and even then it will be websites, and not individual users, that absorb most of the impact. But make no mistake, if the FCC's rules really are gone and stay gone, Internet users will feel it.

 

Take Netflix. The website is a bandwidth glutton, as its streaming service requires massive amounts of information to pass through the Web. That could prove pricey now that Internet providers are permitted to charge more, and that bill would likely be passed on to consumers when it came time to pay their monthly subscription fees. Netflix, like other video-streaming services, is particularly vulnerable because not only does it use significantly more data than other websites, it competes directly with Internet providers' cable offerings. "The way to think about [Internet] providers is that they own the driveway to your house," said John Blevins, associate professor of law at the Loyola University New Orleans College of Law. "What this decision does is, it effectively enables a provider to act like a bouncer and dictate what data [go] into your house."

 

In the long run, net-neutrality advocates worry that charge-for-speed arrangements will stifle innovation. Consumers might miss out on the next Google, the advocates say, because Internet fledglings that lack the cash to pay for faster service are at a disadvantage. "Strong enforcement of the Commission's Open Internet principles is the least Congress can do to preserve a free and open Internet, ensuring that networks remain a robustly competitive engine for innovation and economic growth," said Democratic Rep. Anna Eshoo, whose district includes a large portion of Silicon Valley. "I will utilize every arrow in my quiver, including legislation, to make sure the FCC can carry out this critical mission effectively." Others, however, believe that the lack of regulation is what built the Internet as we know it, and they say less regulation will produce new technologies. Referring to the FCC's decision to classify the Internet as an information service rather than a telecommunications service, Republican Reps. Fred Upton and Greg Walden said in a joint statement Tuesday:

 

"In the Internet's infancy, the commission made the right decision to leave it free from the interference of government regulators. Today's ruling vacates the commission's attempt to go back on this policy and to smother the Internet with rules designed for the monopoly telephone network." Although Verizon said in a statement Tuesday that users' Internet experience will not change post-ruling, the company's attorney said during the oral argument in September that Verizon will explore charging websites for faster service if the open Internet rules are overturned. Net-neutrality advocates got some solace Tuesday, however. The court left intact one piece of the FCC's rule that requires service providers to disclose which traffic they speed up, slow down, or block altogether. So, yes, your Internet provider could block access to your favorite site, but it would at least have to tell you that it did.

From http://www.nextgov.com/ 01/15/2014

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White House Calls for Major Changes to DATA Act

 

The White House wants major revisions to the Senate's version of the Digital Accountability and Transparency Act of 2014. Among the biggest changes is the decision to move away from standards and toward open data structures to publish information, according to a marked up version of the DATA Act obtained by Federal News Radio. OMB gave the bill to agencies Friday midday to comment on with a deadline of 5 p.m. that day. OMB's Barbara Menard, the assistant director for legislative reference, wrote in a memo to other legislative affairs officers that they should share the marked up bill with their agency's CFO, chief information officer, budget, procurement and grant/financial assistance components. "We specifically would like to know your sense of the effort required to meet the amended requirements in the longer timeframes culling obligations by object class by fund symbol from your financial systems, and culling obligations by program by fund symbol assuming program corresponds to an allotment or sub-allotment of agency choosing in consultation with RMOs," Menard wrote. "Your views on the pilot program and specifically that it will touch the grants and financial assistance, procurement, and financial reporting communities; and your views on the debt collection provisions at the end of the bill."

 

The original bill, sponsored by Sen. Mark Warner (D-Va.), called for the Treasury Department, the Office of Management and Budget, the General Services Administration and the Office of Personnel Management to establish governmentwide financial data standards for all federal funds and include common data elements for financial payment information. The legislation also called for the standards to be maintained by a voluntary consensus standards body, federal agencies with the authority over contracting and financial assistance and accounting standards organizations. But the White House's marked up bill shows major changes, including requiring OMB in consultation with Treasury to "review and, if necessary, revise standards to ensure accuracy and consistency through methods such as establishing linkages between data in agency financial systems."

 

Push to open data, not standards

Additionally, the administration suggested OMB and Treasury would "clarify and standardize definitions on grants and contracts used by agencies and entities that receive federal funds," and "shall prescribe the use of open data structures to publish information." The administration also wants to remove all the subsections under requirements for data and implementation, and just require agencies to have a standard method of reporting the data. And where the data resides is another sticking point. Warner wanted agencies through the USASpending.gov site to make all financial, procurement and grant data public and to offer the ability to download in bulk. But OMB makes two major changes, including not calling out USASpending.gov, but saying the information should be posted to "a site determined by the director of OMB, the amount of budget authority appropriated, other budgetary resources, obligations and unobligated balances for each appropriations account, both expires and unexpired." OMB does call on agencies to use USASpending.gov to post data obligated and outlayed for each program as well as for each object class. Additionally, OMB wants agencies to update the data quarterly and not monthly as called for in Warner's version.

 

The Senate Homeland Security and Governmental Affairs Committee passed an amended version of DATA Act in November. But the new version of the bill never got time on the Senate floor for debate or a vote. "The Obama administration talks a lot about transparency, but these comments reflect a clear attempt to gut the DATA Act," Warner said, in a statement. "DATA reflects years of bipartisan, bicameral work, and to propose substantial, unproductive changes this late in the game is unacceptable. We look forward to passing the DATA Act, which had near universal support in its House passage and passed unanimously out of its Senate Committee. I will not back down from a bill that holds the government accountable and provides taxpayers the transparency they deserve." The White House said its markup of the Senate's version also seeks to address concerns they have received over the House's version of the bill. The House passed its version of the DATA Act in November. "The Administration believes data transparency is a critical element to good government, and we share the goal of advancing transparency and accountability of federal spending," a White House spokesman said. "We will continue to work with Congress and other stakeholders to identify the most effective and efficient use of taxpayer dollars to accomplish this goal."

 

Concerns over the markup

Hudson Hollister, the founder and executive director of the Data Transparency Coalition, said the basic purpose of the DATA Act is gone from OMB's markups because it hampers the two basic steps needed for data transparency: data standardization and online accessibility in one place. "Unfortunately, OMB's revisions imperil both steps," he said. "OMB has rewritten the data standards provision so it's not really about data standards at all. The word 'standards' is still in there but nothing else is. What do we mean when we talk about data standards, we mean that there has to be consistent, governmentwide identifiers for grants and contracts, grantees and contractors. In the revised version from OMB, there is none of that specificity. Instead of anyone being required to set data standards governmentwide for spending, the draft now says 'OMB shall review and revise if necessary the standards for the consistency of data.' That requirement could be met with an OMB memo. There's no requirement for consistent identifiers. There's no requirement for consistent formats anymore."

 

Hollister added OMB removed the requirement in the Senate's version for agencies to follow the standards, which is a major change. He said the Government Accountability and Transparency Board (GAT Board) said in December 2011 that transparency can't happen unless there are governmentwide standards for grants and contracts. OMB's decision to remove the requirement for consistent formats flies in the face of the GAT Board's recommendations. Another significant suggested change to Warner's bill is around the pilot program run by OMB and Treasury to test out these concepts of a common approach, to eliminate duplication and to reduce compliance costs. Instead, OMB wants to "develop and oversee" the pilot program. Warner also wanted OMB guidance to come out 90 days after agencies completed the pilot program. The White House changed that timetable to one year after agencies finished testing the new approach. A third section that saw major changes was on funding. Originally, the bill called for Treasury to use money in its franchise fund to pay for the act's implementation. But OMB took out that provision and changed the section heading to reporting requirements.

 

Reporting requirements moved to one year

In the new section, the administration said one year after the bill becomes law, OMB will submit a report to Congress describing "the review of, and any revisions to, standards to ensure accuracy, consistency through methods such as establishing a linkage between data in agency financial systems and information reported to taxpayers, and describes any actions taken to clarify and standardize definitions on grants and contracts, with a follow up report due one year later providing timeframes when guidance was or will be revised and implemented." Hollister said if Warner accepts many of these recommendations the coalition would withdraw its support for the bill. "We don't believe this is consistent with the President's own policy," Hollister said. "The open data policy sets the seven characteristics of open data. Those characteristics include information should be fully accessible using open data standards, information should be fully published to citizens and whoever needs it. The Executive Order President Obama issued with the open data policy called on his White House staff to make sure these principles get implemented in the federal grants and in the federal procurement arena, which are a major subset of the information covered in the DATA Act. But with these comments on the DATA Act OMB seems to have moved backwards in this position."

From http://www.federalnewsradio.com/ 01/27/2014

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UNESCO Reveals Successful ICT-Pedagogy Integration Project

 

UNESCO Bangkok in Thailand implemented a three-year project to create a conducive environment for ICT integration in education, focusing on students’ use of technology for learning. Supported by Korean Funds-in-Trust, this project spanned seven countries, namely Malaysia, The Philippines, Thailand, Vietnam, Pakistan, Bangladesh, and China. The project, named ‘Facilitating Effective ICT-Pedagogy Integration Project’, successfully improved teachers’ capacity on integrating ICT effectively, gathered leaders’ support for whole-of-school strategy, gave rise to communities of practices, and promoted knowledge sharing and collaboration across countries. UNESCO Bangkok attributed the success to the project’s sound design and regular improvements, local partnership and support, priority on pedagogy, as well as good understanding of local needs and context. Some of the challenges encountered by the team included cultural and language barriers, motivation for new ways of teaching, absence of learning indicators and lack of leadership. The team plans to expand the project by producing and sharing more relevant resources while working closely with the current network of stakeholders and partners. The team will also launch the second phase of the project, titled ‘Supporting Competency-Based Teacher Training Reforms to Facilitate ICT-Pedagogy Integration’. It will focus on influencing policy discussions and working with governments to transform teacher training in the area of ICT-enabled teaching.

From http://www.futuregov.asia/ 01/06/2014

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OECD Delivers New Single Global Standard on Automatic Exchange of Information

 

Offshore tax evasion remains a serious problem for countries and jurisdictions worldwide, with vast amounts of funds deposited abroad and sheltered from taxation when taxpayers fail to comply with obligations in their home countries. Responding to a mandate from G20 leaders to reinforce action against tax avoidance and evasion and inject greater trust and fairness into the international tax system, the OECD has unveiled today a new single global standard for the automatic exchange of information between tax authorities worldwide. Developed by the OECD together with G20 countries, the standard calls on jurisdictions to obtain information from their financial institutions and exchange that information automatically with other jurisdictions on an annual basis. It sets out the financial account information to be exchanged, the financial institutions that need to report, the different types of accounts and taxpayers covered, as well as common due diligence procedures to be followed by financial institutions.

 

The OECD will formally present the standard for the endorsement of G20 finance ministers during a 22-23 February meeting in Sydney, Australia. The G20 invited the OECD to develop a global standard on automatic exchange of information in 2013, and remains the driving force behind the move toward greater tax transparency worldwide. Presenting the new standard, OECD Secretary-General Angel Gurría said: "This is a real game changer. Globalisation of the world's financial system has made it increasingly simple for people to make, hold and manage investments outside their country of residence. This new standard on automatic exchange of information will ramp up international tax co-operation, putting governments back on a more even footing as they seek to protect the integrity of their tax systems and fight tax evasion."

 

The new standard draws extensively on previous OECD work on the automatic exchange of information. It incorporates progress made in this area within the European Union and ongoing efforts to reinforce global anti-money laundering standards. It also recognises the catalytic role that implementation of the USForeign Account Tax Compliance Act (FATCA) has played in the G20 move towards automatic exchange of information in a multilateral context. More than 40 countries have committed to early adoption of the standard. The Global Forum on Transparency and Exchange of Information for Tax Purposes, hosted by the OECD, brings together 121 jurisdictions worldwide. It has been mandated by the G20 to monitor and review implementation of the standard. The OECD is expected to deliver a detailed Commentary on the new standard, as well as technical solutions to implement the actual information exchanges, during a meeting of G20 finance ministers in September 2014.

From http://www.oecd.org/ 02/13/2014

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Open Data Institute Announces Five New International Nodes

 

The Open Data Institute (ODI) yesterday announced five new international ODI Nodes including the first two from the Asia Pacific region: Osaka, Seoul, Sheffield, Philadelphia and Hawaii. The Nodes will bring together companies, universities, and NGOs that support open data projects and communities. According to an official statement, the launch of ODI Seoul builds on the signing of a Memorandum of Understanding (MoU) between the ODI and the National Information Society Agency (NIA) of the Republic of Korea in November 2013, which marks the beginning of more collaborative initiatives in the area of open data on a national scale. Since the recent ODI Summit where the Nodes programme was announced, the ODI has been inundated with requests from across the globe, asking for support to improve their open data practices. “The open data movement continues to gain momentum across the globe - our five new Nodes are testament to this. We look forward to working alongside these new Nodes to explore how open data can drive innovation, boost transparency and bring about social, economic, and environmental benefits to their communities,” Richard Stirling, International Director at the ODI said.

 

Each Node has agreed to adopt the ODI Charter, which is a open source codification of the ODI itself, and embodies principles of open data business, publishing, communication, and collaboration. The creation of ODI Nodes around the world highlights how people are using the power of open to combine expertise and resources. Each Node will catalyse open data culture across commercial, public sector, and developer communities, and communicate open data success stories globally. City and regional Nodes will identify open data collaboration projects, and publish data relating to themselves and their work using open standards such as the ODI Open Data Certificate. The ODI is an independent, non-profit, non-partisan, Limited by Guarantee company founded by Professor Sir Nigel Shadbolt and Professor Sir Tim Berners-Lee. It has secured £10 million (US$ 15.9 million) over five years via the UK innovation agency, the Technology Strategy Board, and U$750,000 from global philanthropic investor Omidyar Network.

From http://www.futuregov.asia 02/18/2014

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ICT Priorities in the Middle East - Enterprise ICT Investment Plans to 2013

 

This report presents the findings from a survey of 137 Middle Eastern enterprises regarding their Information and Communication Technology (ICT) investment priorities. The survey investigates the core technologies which Middle Eastern enterprises are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.

 

Introduction and Landscape

Why was the report written?

In order to provide deeper insights into Middle Eastern enterprises' ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?

Enterprises in the Middle East are witnessing a relatively low adoption of cloud computing solutions. The demand for these solutions is expected to increase, with significant portion of respondents planning to invest here through to the end of 2014.

What are the key drivers behind recent market changes?

Organizations across the Middle East have gradually started to adopt cloud computing in an effort to minimise costs and reduce burden of IT management.

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 130+ ICT decision makers in the Middle East market in 2012.

 

Key Features and Benefits

Recognize Middle Eastern enterprises' strategic objectives with regards to their ICT investments. Identify Middle Eastern enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and Cloud Computing, etc. Learn about the drivers that are influencing Middle Eastern enterprises' investments in each technology category. Establish how Middle Eastern enterprises' IT budgets are currently allocated across various segments within a technology category. Gain insight into how Middle Eastern enterprises plan to change their IT budget allocations across various segments within a technology category.

 

Key Market Issues

Enterprises in the Middle East are increasing their focus on strengthening their security infrastructure after facing a series of high profile attacks on various high profile multinational firms. The survey shows that with the increasing complexity of ICT infrastructure, a large proportion of Middle Eastern enterprises are favouring investments in IT systems management in the next two years. E-mail archiving is the most widely used content management technology in the Middle East, primarily driven by enterprises' need to meet compliance regulations. The exponential growth in data generation and the increasing need of companies to make decisions based on actionable insights is driving the demand for data warehousing/marts and data analytics. Kable believes that as enterprises continuously look to reduce their impact on environment and minimise IT infrastructure and energy costs, the demand for green IT technologies is expected to grow in the coming months.

 

Key Highlights

With the increasing adoption of applications such as customer relationship management (CRM) and supply chain management (SCM), 91% of enterprises are favouring investments in enterprise applications in the next two years. The demand for virtualization technologies is expected to rise with 51%, 48%, 46%, and 41% of enterprises planning to invest in server, network, desktop, and storage virtualization respectively through to the end of 2014. Mobility is slowly gaining acceptance in the Middle Eastern enterprise market, as 74% of enterprises are currently using this technology, and 85% are planning to invest in this area in the next two years. The survey shows that with the increasing need of enterprises to reduce travel and operational costs and connect with employees/clients who are geographically dispersed, 69% of Middle Eastern enterprises are planning investments in web/video conferencing systems in the next two years.

 

The survey shows that enterprises' investments in private cloud and hybrid cloud are relatively low. Nevertheless, investments in these areas are expected to grow as 62% and 60% of enterprises are planning to invest in them respectively in the next twenty-four months.

1 Enterprise ICT investment trends

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 Strategic objectives

1.5 Core technology investment priorities

2 Detailed ICT investment priorities

2.1 Introduction

2.2 Enterprise applications

2.3 Business intelligence

2.4 Security

2.5 Content management

2.6 Mobility

2.7 IT systems management

2.8 Communications and collaboration

2.9 Green IT and virtualization

2.1 Cloud computing solutions

3 Summary

3.1 Middle Eastern enterprises are planning to increase their spending on advanced technologies such as mobility and cloud computing

4 Appendix

4.1 Definitions

4.2 Further reading

4.3 Contact the authors

 

List of Tables

Table 1: Middle Eastern enterprise ICT survey geographical breakdown

Table 2: Middle Eastern enterprise ICT survey industry breakdown

Table 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees)

Table 4: Recent and expected ICT budget changes among Middle Eastern enterprises

Table 5: Current strategic objectives of Middle Eastern enterprises

Table 6: Current and future investment priorities of Middle Eastern enterprises across core technologies

Table 7: Enterprise applications - Middle Eastern enterprises' current and future investment priorities

Table 8: Business intelligence - Middle Eastern enterprises' current and future investment priorities

Table 9: Security - Middle Eastern enterprises' current and future investment priorities

Table 10: Content management - Middle Eastern enterprises' current and future investment priorities

Table 11: Mobility - Middle Eastern enterprises' current and future investment priorities

Table 12: IT systems management - Middle Eastern enterprises' current and future investment priorities

Table 13: Communications and collaboration - Middle Eastern enterprises' current and future investment priorities

Table 14: Green IT and virtualization - Middle Eastern enterprises' current and future investment priorities

Table 15: Cloud computing solutions - Middle Eastern enterprises' current and future investment priorities

 

List of Figures

Figure 1: Middle Eastern enterprise ICT survey geographical breakdown

Figure 2: Middle Eastern enterprise ICT survey industry breakdown

Figure 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees)

Figure 4: Recent and expected ICT budget changes among Middle Eastern enterprises

Figure 5: Current strategic objectives of Middle Eastern enterprises

Figure 6: Current and future investment priorities of Middle Eastern enterprises across core technologies

Figure 7: Enterprise applications - Middle Eastern enterprises' current and future investment priorities

Figure 8: Business intelligence - Middle Eastern enterprises' current and future investment priorities

Figure 9: Security - Middle Eastern enterprises' current and future investment priorities

Figure 10: Content management - Middle Eastern enterprises' current and future investment priorities

Figure 11: Mobility - Middle Eastern enterprises' current and future investment priorities

Figure 12: IT systems management - Middle Eastern enterprises' current and future investment priorities

Figure 13: Communications and collaboration - Middle Eastern enterprises' current and future investment priorities

Figure 14: Green IT and virtualization - Middle Eastern enterprises' current and future investment priorities

Figure 15: Cloud computing solutions - Middle Eastern enterprises' current and future investment priorities

From http://ca.finance.yahoo.com/ 12/31/2013

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CHINA: Aiming to Cut Price of 4G Services

 

China will cut the price of 4G services, which have officially started in several cities in the country, the head of the industry ministry said Monday.“The price of 4G has become the focus of consumers,” Miao Wei, the Minister of Industry and Information Technology, said yesterday in Beijing. “We are going to encourage market competition and push the price down.”But the 4G price will be market-oriented and decided by mobile operators such as China Mobile, Miao added.China issued the long-awaited 4G services at the beginning of this month. The technology offers handset users high-speed data service that’s 20-50 times faster than 3G service now.China Mobile, the world’s top telco, aims to establish 500,000 base stations and provide 4G services in 340 cities nationwide.In Shanghai, users can now apply for 4G services which will be available by the end of this month, covering the whole Inner Ring Road area.

From http://www.news.cn/ 12/24/2013

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China Begins E-Commerce Legislation

 

China started a two-and-a-half-year process of drafting a comprehensive e-commerce law on Friday as its e-commerce market expands at full speed.A drafting group for the legislation was set up on Friday during a meeting by the Financial and Economic Committee of the National People's Congress (NPC)."Booming e-commerce has become a growth point for national economic development and a focal point for adjusting its structure," said Lyu Zushan, head of the drafting group."As a result, it is in urgent need to tease out, replenish, revise and improve existing laws and regulations," he said, adding that a comprehensive law could promote sustainable and healthy development of e-commerce.According to a preliminary timetable set at Friday's meeting, the drafting group will embark on research of the subject and submit a report by the end of 2014, and actual drafting of the law should be completed by June 2016.The transaction value of China's e-commerce industry reached about 8 trillion yuan (about 1.32 trillion U.S. dollars) in 2012, up 30.8 percent year on year.

From http://www.news.cn/ 12/27/2013

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China.com Jumpstarts Global Internet Expansion Plans

 

More than a decade after the website sunk into oblivion, the new owners of the China.com domain name are hoping an international revival will grab users back to the site.Guoguang Global Media Holdings Limited, the industrial management platform of China Radio International, recently announced growth plans for its acquired business, China.com. Founded in May 1999, China.com is one of the earliest portal websites in China. In October 2013, China.com's Internet portal business was acquired by Guoguang Global Media for HKD90.8 million.According to Guoguang Global Media, China.com will open several foreign-language websites, establish transnational portals and vertical channels, and develop mobile client products in the future.Zhou Yueyun, general manager of China.com, told local media that the company's development plan for 2014 includes three major sectors.

 

For the mobile sector, they will focus on the development of news and forum client products and as a content provider they will cooperate with more devices. For the regional sector, they will adopt the franchising model to establish portals in over 20 cities in China as well as 11 foreign-language sites. For the industry sector, they will add new vertical channels such as finance, tourism, trade, and calligraphy, in addition to their existing automobile and game channels.In the China.com plans, foreign-language sites are a very important part of their strategy. The website has launched 11 foreign-language sites, and more will be available in the future. Gong Yuguo, president of China.com, said though the existing portal website model is mature, the successful cases of transnational portals are rare. This is expected to become the greatest value for China.com in the future.

From http://www.chinatechnews.com/ 01/23/2014

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National Poverty Information System to Be Established

 

An accurate poverty relief information system will be established to better manage poverty reduction measures, according to a new guideline from the central authorities published on Saturday.Under this system, each poor village and family will have their own file to identify poverty relief targets. It will connect poverty reduction and development with the minimum living standard security system in rural areas. Detailed poverty relief measures should be joined with poverty identifications, according the guideline.In-depth analysis will be conducted on individual poverty cases, which will help implement targeted measures for each family.Liu Yongfu, head of the State Council's poverty alleviation office, vowed to establish a strict managing system to ensure poverty-relief fund allocations for the poor. A feasibility study on poverty-relief funds information disclosure system above the county level is on the way, People’s Daily reported.The guideline also specified a number of prominent problems that should be solved in poor regions, including village-level roads, drinking water safety, the electricity supply, renovation of run-down houses, education and health care.

From http://www.news.cn/ 01/27/2014

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China Mulls Internet Finance Rules

 

China's securities regulator said on Friday that it would work with other agencies to issue a set of rules to govern the burgeoning Internet finance industry.Despite being "generally supportive" of Internet finance, the China Securities Regulatory Commission (CSRC) said the nascent sector still needs proper regulation and guidance."Internet finance has some unique features and we need targeted regulations," a commission representive told a press conference.The sector's growth has shaken up the financial community, and the comment comes as media reports suggest the central bank is readying a set of Internet finance rules.The charge has been led by Jack Ma's e-commerce giant, Alibaba.

 

The company's personal online finance product, Yu'E Bao (Leftover Treasure),has attracted a lot of attention since it was launched last June. Yu'E Bao allows customers to invest any balance on their account in a money market fund. Less than nine months later, at the end of 2013, the scheme had attracted 43 million investors with aggregate deposits of 185 billion yuan (30.3 billion U.S. dollars) making it the the single biggest public fund in China.The potential of this market has not gone unnoticed by other Internet superstars like Tencent and Baidu. Both are now pushing similar financial products.Alibaba's latest move to attract investors was an offer of financial products worth 880 million yuan. They were snapped up within three minutes.While investors are delighted by the new investment choices, analysts advise caution.

From http://www.news.cn/ 02/14/2014

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JAPAN: To Introduce Tax on Foreign E-Books in 2015

 

Nikkei reported the Japanese government had planned to introduce consumption tax to foreign online suppliers of music and e-books. According to the news report, transaction of buying foreign e-books is currently exempted from consumption tax in Japan, and the policy is unfavorable to local corporates. The new tax policy was expected to be implemented as soon as early 2015.

From http://www.aastocks.com/ 01/14/2014

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SOUTH KOREA: Considering Anti-Gaming Law That Groups Online Games with Gambling, Drugs, and Alcohol

 

South Korea is no stranger to gaming, and by extension, no stranger to gaming addiction, either. And so it’s no surprise that the recent consideration of an anti-gaming law is being heavily supported by parents, religious groups, and even doctors, especially since it groups online gaming together with other addictions like gambling, drugs, and alcohol. The gaming industry in South Korea understandably disagrees with it. “The 100,000 people employed in the game industry are not drug makers,” Korea Internet and Digital Entertainment Association, an organization representing South Korean game companies, said in a statement. The comparison of games with drugs is startlingly similar to what Tao Hong Kai, apparently China’s ‘number one specialist in kicking web addiction’ recently claimed, but also shows how closely the sudden boom in gaming — professional or not — is mirrored in cultures around the world. While professional gaming can elevate a player to superstardom and wealth in South Korea, recreational play is frowned upon by South Korean society. Rising cases of game addiction, sometimes fatal, have done little to improve how non-professional gaming is viewed.

 

Kim Min-sun, a mother of two (also obviously in support of the bill), was quoted by AP News as saying online games take children away from real life. “Without online games, kids would talk to their mother and play,” she said. A top lawmaker from South Korea’s ruling party, Hwang Woo-yea, has also been quoted as saying there is a need to “create a clean Korea free from the four addictions,” one of those being gaming. The South Korean government’s latest annual study apparently shows that two percent of South Koreans aged between 10 to 19 – about 125,000 in all – needed either treatment for their excessive online gaming or were at risk of addiction. The anti-gaming law proposal is backed by fourteen lawmakers from the ruling party, and also includes a separate bill which will take one percent of the gaming industry’s revenue to create a fund to curb addiction. The law has yet to be passed, but with rising support, it may be impossible for South Korean 

From http://sg.news.yahoo.com 12/11/2013

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S. Korea to Launch 5G Network Service in 2020

 

South Korea plans to offer 5G mobile network service in 2020, which is 1,000 times faster than the current 4G long-term evolution technology, the government said Wednesday. The Ministry of Science, ICT and Future Planning said the government would spend 500 billion won (US$475 million) over the next seven years to develop the super-fast wireless technology and lead the global mobile network equipment market.

From http://english.yonhapnews.co.kr 12/18/2013

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Gov’t Announces Long-term ‘Culture Technology’ R&D Plan

 

Korea has recently announced its long-term plan to support research and development (R&D) into cultural content industries and into related so-called "culture technology" fields, such as the tech used in movies, broadcasting, games, animation, performances and exhibitions. The Korean government announced its Second Basic Plan for Culture Technology R&D on December 19, all part of its goal to enrich the cultural sphere, to develop the creative industries and to increase the happiness of the people. The plan contains the two main strategic tasks of boosting competitiveness and increasing the happiness of the people, both by developing R&D in culture-related industries. The plan also proposes a future direction for R&D investment in "culture technology," all part of the administration’s vision for the creative industries. 

 

Combining culture and technology, the catchphrase "culture technology" was coined in 2001 to describe one of the government’s six main future-oriented technologies, along with the likes of information technology, biotechnology and nano technology. As the content industry converges with IT, so-called "culture technology" can now be applied to the entertainment, education, medical, national defense, manufacturing, robotics and automobile sectors, all of which now put a much higher emphasis on "culture technology." Currently, the Korean government considers itself as having 72.5 percent of the technological capability of some other advanced countries. Part of the goal of this new plan is to increase that to 85 percent by 2017. Concurrently, and also by 2017, the government plans to increase the country's "culture, leisure and happiness index" (unofficial translation) to more than 30 percent by carrying out more R&D into the creative industries. Finally, the government also plans to increase the number of commercialized technologies from 1.1 cases per  KRW 100 million of government investment to 1.3 cases by 2017. 

From http://www.korea.net 12/27/2013

 

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Park Calls for Ceaseless Efforts for Technological Innovations

 

President Park Geun-hye urged scientists and information-communication technology (ICT) experts Friday to work harder to develop new technologies and innovate, saying South Korea can't afford any stalling in such efforts in a fast-moving global economy. "New technologies and industries are now moving forward at a dazzling pace in many parts of the world," Park said in a speech at a New Year's meeting with leaders of the science-technology and ICT sectors. "We don't have any time to hesitate." The science-technology and ICT sectors are the best areas where South Korea can excel, she said.

From http://english.yonhapnews.co.kr 01/10/2014

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Park Makes Pitch for Greater IT Cooperation with India

 

South Korean President Park Geun-hye held a series of meetings with information technology experts and other business leaders of India on Friday, making a strong case that the two of Asia's biggest economies can be ideal business partners. Park has been in New Delhi for a four-day state visit aimed largely at increasing economic ties with the world's second-most populous nation. On Thursday, Park and Indian Prime Minister Manmohan Singh agreed to revise a free trade pact between the two countries.

From http://english.yonhapnews.co.kr 01/17/2014

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INDONESIA: Mayor Outlines Smart City Vision

 

Mayor of Pekalongan, Dr. Mohamad Basyir Ahmad, shared with FutureGov that the Indonesian city of 323,911 has already seen great success in its transformation and is well on its way to becoming a Smart City by 2015. Pekalongan’s Smart City journey has been guided by its E-Development Framework since 2008 with five areas of focus - infrastructure development; e-literacy and digital divide; strengthening institutions; regulation, policy and governance; and applications, said Mayor Ahmad. The City Government plans to go paperless with a digital office and empower communities at the lowest level with ICT by 2015. In the last five years, the city has developed its infrastructure network connecting all local government units, health service units, and public junior and senior high schools. By 2015, it plans to virtualise and integrate its data centre, and strengthen its disaster recovery centre and cloud-based applications. The city has built Broadband Learning Centres where 4000 citizens receive ICT training free of charge every year, says Ahmad. It has also developed a Mobile Community Access Point which allows the government to conveniently deliver early ICT education to residents. Moreover, it has built telecentres as internet access points in villages and other communities.

 

In order to strengthen institutional support for these initiatives, the city has setup an ICT Committee and appointed the Mayor as CIO of Pekalongan City Government. In 2011, the city’s two ICT organisations were combined to form one ICT Department for the City Government in order to better coordinate ICT expenditure. The City Government departments have migrated to free open source software in order to standardise platforms for applications. The Mayor notes that the next steps for the city are to further interoperability, integrated applications and database. It also aims to migrate health and government service applications to open source software by 2015. The city has been nationally recognised for its ICT initiatives in government, education and health through a number of awards over the years, including Best City in ICT for Education Sector, 2013 and E-Government Award, 2011.

From http://www.futuregov.asia/ 12/10/2013

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MALAYSIA: Launching National Cyber Crisis Management Policy

 

Deputy Prime Minister Tan Sri Muhyiddin Yassin launched, earlier this week, a national policy document that outlines Malaysia’s strategy for cyber crisis mitigation and response. The initiative comes as a response to growing cyber threats which could potentially dampen the government’s aspiration to drive Malaysia’s digital economy and be on par with advanced nations by 2020. Muhyiddin emphasised the need for Malaysia’s Critical National Information Infrastructure (CNII) organisations to be fully protected so as to prevent any untoward effects in the economy, social services and national security. Cybersecurity Malaysia identifies CNII organisations as those coming from the following sectors: National Defence, Banking and Finance, ICT, Energy, Transportation, Utilities, Emergency Services, Government, and Health and Human Services. “CNII are key sectors that have to be given attention because any threat, disruption or damage on this system can have a major impact on the country,” he said.

 

The directive outlines six main principles in dealing with a cyber crisis. These are:

1.National Cyber Crisis Management Structure

2. National Cyber Threat Level

3. Computer Emergency Response Team (CERT)

4. Cyber Security Protection Mechanism

5. Response, Communication and Coordination procedure

6. Readiness Programme

“I suggest that all agency heads fully understand and comply with what is contained in this directive so that the effort and strategies formulated can be effectively implemented,” Muhyiddin said. “Furthermore, I also encourage all agencies to set up a Computer Emergency Response Team to boost internal capabilities in handling cyber incidents.”

From http://www.futuregov.asia/ 11/28/2013

 

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PHILIPPINES: Geo-Tagging Government Projects - A Must

 

The Department of Social Welfare and Development (DSWD) launched the pilot trial of its Project Information Management System, a database that tracks all anti-poverty initiatives in the country by using a built-in geo-tagging feature. According to DSWD Secretary Corazon Juliano-Soliman, PIMS will help make project implementation more efficient, as the information is now integrated for all units at different levels – from the central government agencies down to the barangays (villages). Aside from data storage, the system can also be used for map production, geo-tagging application, and spatial analysis. It also has web and Short Message Service (SMS) applications. She highlighted its geo-tagging feature as a key tool that can help local authorities ensure transparency in project implementations. Geo-tagging involves attaching location-specific information such as geographical coordinates to pictures, videos and even SMS messages. By incorporating geo-tagging, in project management, DWSD can easily track, validate and confirm the roll out of government projects and whether they have achieved their desired goals. “The PIMS helps ensure the integrity of the project by making the data transparent at all levels. Since more eyes will now be looking into the progress of the projects the possibility of committing fraud is minimised even more,” Soliman said. She added that through PIMS, lead agencies will now be able to better track the progress of the projects, allowing them to better respond to issues and concerns that may be flagged by any of the staff.

From http://www.futuregov.asia/ 01/21/2014

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Philippine Supreme Court Declares Law on Online Libel Constitutional

 

The Philippine Supreme Court (SC) on Tuesday declared constitutional several provisions in Republic Act 10175 or Cybercrime Law including the one that penalizes online libel. Supreme Court spokesman Theodore Te told reporters in a press briefing that the online libel provision in the Cybercrime Law is constitutional with respect to the original author of the post. The High Court, however, did not allow penalties for those who simply receive the post or react to it. The SC also declared constitutional a provision on aiding or abetting in the commission of cybercrime such as illegal access, computer-related fraud, computer-related identity theft, and cybersex. The High Court, however, declared unconstitutional the power of the Department of Justice to take down computer data. Other provisions that were ordered scrapped by the SC for being unconstitutional are those that pertain to penalties for posting of unsolicited commercial communications and that which authorizes the collection or recording of traffic data in real-time. Te said petitioners are allowed to file a motion for reconsideration before the SC. With the ruling, Te said the temporary restraining order (TRO) issued by the SC against the implementation of Cybercrime Law is automatically lifted. The SC extended indefinitely the TRO on the implementation of the Cybercrime Law before the 120-day TRO lapsed on Feb. 6 last year.

From http://news.xinhuanet.com/ 02/18/2014

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THAILAND: Education Ministry Reveals Technology Master Plan

 

The Ministry of Education Thailand reveals five key strategies in its Technology Master Plan for Education, after a meeting last week presided by Minister of Education Chaturon Chaisaeng. The strategies, designed to improve the use of technology in learning, include:

1.To increase the performance and capabilities of ICT teachers and staff

2.To develop standard, content, and electronic learning media

3.To develop ICT infrastructure

4.To develop ICT system for supporting management and services

5.To promote research and development of innovative technology for education

 

The Ministry has been working with Silpakorn University on the masterplan and they are close to 70 per cent completion. The masterplan should provide clearer steps on improving students’ access to technology and digital content that are relevant to the curriculum. The plan will cover the use of technology, quality of content, a system for screening, supply and selection, as well as the production of digital media for teaching and learning.

From http://www.futuregov.asia/ 01/16/2014

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VIETNAM: Province Sets 2014 ICT Priorities

 

Leaders of the Centre for Information Technology and Communications under the Department of Information and Communications of Dien Bien Province gathered last week to review this year’s achievements and priorities for 2014. Dien Bien is one of the smaller provinces in Vietnam with a population of 519,300. In 2014, the provincial government’s ICT team will be focusing on maintenance and upgrading of the current computer systems, installation of networks, web site development and IT training. In order to strengthen the management team, the department will be encouraging and supporting personal development among staff. The meeting involved the Centre’s Board of Directors, Leadership Office, as well as leaders and staff from IT, Planning and Finance departments. This year’s achievements and work were also highlighted. The provincial agencies were involved in monitoring IT projects, web site development, maintenance of computer networks, installation of local area networks, and development of training software.

From http://www.futuregov.asia/ 12/09/2013

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BANGLADESH: Plan to Sell Submarine Bandwidth

 

The government has decided to sell the unused bandwidth of the country's lone submarine cable to generate more revenue.On Sunday, the Ministry of Post and Telecommunication took the decision, which is to be carried out by retaining enough bandwidth to meet the country's projected needs up to 2021, Post and Telecommunication Secretary Abu Bakar Siddique told bdnews24.com after a meeting of the ministry.

From http://newsfrombangladesh.net/ 02/10/2014

 

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INDIA: Regulation of Tariff for Providing Telecom Services

 

As per the existing tariff framework, tariff for telecommunication access services is under forbearance except for National Roaming and Rural Fixed Line Services. Service providers offer tariff schemes which are beneficial for different consumer classes depending on their usage profile. Giving this information in written reply to a question in the Rajya Sabha, Shri Kapil Sibal, Minister of Communications and Information Technology, said that there may be several factors which influence a potential consumer to choose a particular network like the availability of tariff schemes suited to his usage profile and his perception about the quality of service of any particular service provider etc. Regulation of tariff for providing telecom services in India is mandated to Telecom Regulatory Authority of India (TRAI) vide TRAI Act, 1997. Currently there is no proposal in TRAI to cap the lower end of mobile tariff. Shri Sibal said that TRAI has, in the past, issued several regulatory guidelines to simplify and bring transparency in tariff offers.

From http://pib.nic.in/ 12/10/2013

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Postal Life Insurance Policy

 

For the Rural populace of India the Department of Posts has an insurance scheme called Rural Postal Life Insurance (RPLI). Giving this information in written reply to a question in the Rajya Sabha today, Shri Kapil Sibal, Minister of Communications and Information Technology, said that following steps have been taken to promote and popularize postal life insurance policy in the rural areas:

(i) Rural PLI processing work has been decentralized to Divisional level:-  Bringing decision making closer to the common man thereby expediting sanction of loans, revival of lapsed policies and  maturity claims.  This allows contingent needs of the people to be met easily.

(ii) Facilitating payment of premia through Post Offices anywhere in the country regardless of where the policy was issued without any transfer of policy being required.

(iii) Facility for payment of premium online through www.epostoffice.gov.in.

(iv)Opportunity to work as Rural PLI Agent:-  Providing common man, especially  Aanganwadi workers, un-employed youth, Self Help Groups, etc. with additional source of income by engaging them as Direct Agents under Rural Postal Life Insurance Scheme. Incentive structure for RPLI business has been made attractive i.e. 10% of premium in the first year and subsequently 2.5% of premium income till policy lasts.

(v)Higher Sum Assured:- For providing opportunity for financial security in line with increasing requirements of the people, the maximum sum assured limit has been raised  for RPLI from Rs. 3 lacs to Rs. 5 lacs. 

 

(vi)A Toll free number (18001805232/ 155232) has been operationalized and publicized for inquiries and grievance settlement. People from anywhere in the country can call and get their problems settled.

(vii)Training to Rural PLI marketing staff i.e. GDS staff, Direct Agents and Departmental employees is being imparted to improve their marketing skills.

(viii) Facility of Payment of outstanding premia of policy on installments basis.

(ix)Technology/IT initiative:-  The technological initiatives being undertaken for Rural Postal Life Insurance are :

(a)Development of Centralized software for improved after sales service for all RPLI customers.

(b)Development of Web and mobile portal for customers to allow seamless issue of insurance policies and making online payments under Financial Services Integration plan of the Department.

(c)Call centre for handling customer services.

(d)Real time updating of premium payments.

(e) Centralized monitoring of grievances.

(f) Setting up of 809 Central Processing Centres (CPCs) at all Head Post Offices in the country for providing single window for handling of insurance proposals, service requests and claims for RPLI customers.

From http://pib.nic.in/ 12/13/2013

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‘Mobile Seva’ Launched

 

IT Signals the Beginning of a Nationwide Initiative Aimed at Providing Government Services Through Mobile Devices The ‘Mobile Seva’ (the national mobile-governance initiative of DeitY) was dedicated to the citizens here today by Shri J. Satyanarayana, Secretary, Department of Electronics and Information Technology (DeitY), at a function organized at DeitY, Electronics Niketan. The logo for ‘Mobile Seva’ too was unveiled at the function. Mobile Seva aims to provide government services to the people through mobile phones and tablets. It has been developed as the core infrastructure for enabling the availability of public services through mobile devices. Mobile Seva enables the integration of the mobile platform with the common e-Governance infrastructure consisting of State Data Centers (SDCs), State Wide Area Networks (SWANs), State and National Service Delivery Gateways (SSDGs/NSDG). It enables a government department to integrate both web and mobile based services seamlessly and enhances the access to electronic services tremendously leveraging the very high penetration of mobile phones, especially in rural areas. Availability of governmentwide shared infrastructure and services enables rapid development and reduced costs for the departments in rolling out mobile based services.

 

As on date, 833 Central and State Govt. Departments are using Mobile Seva for providing SMS-based services, and over 55.25 Crore SMS notifications have been sent to citizens for various mobile based services. Citizens can now directly interact with Government Departments through SMS. As on date, 254 public services have been made available to the citizens. A Mobile Applications Store (m-App Store) has also been developed by DeitY as part of Mobile Seva. The Mobile Governance Portal and the m-App Store can be accessed at http://mgov.gov.in/. The m-Appstore currently hosts over 240 live mobile applications. The live applications can be downloaded and installed free of cost on a mobile phone by any person. A Mobile Applications Store (m-App Store) has also been developed by DeitY as part of Mobile Seva. The Mobile Governance Portal and the m-App Store can be accessed at http://mgov.gov.in/. The m-Appstore currently hosts over 240 live mobile applications. The live applications can be downloaded and installed free of cost on a mobile phone by any person. Citizens can visit http://mgov.gov.in/ for more information.

From http://pib.nic.in/ 12/23/2013

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Scheme for Operationalization of Power System Development Fund

 

The Union Cabinet today approved the proposal of the Ministry of Power for operationalization of the Power System Development Fund (PSDF) and the scheme formulated for utilization of funds deposited therein based on the procedure laid down in the Central Electricity Regulatory Commission (CERC) Power System Development Fund Regulations. The Power System Development Fund will be utilized for the following purposes :

i)Creating necessary transmission systems of strategic importance based on operational feedback by Load Dispatch Centers for relieving congestion in Inter-State Transmission Systems (ISTS) and intra-state system which are incidental to the ISTS.

ii)Installation of shunt capacitors, series compensators and other reactive energy generators for improvement of voltage profile in the grid.

iii)Installation of standard and special  protection schemes, pilot and demonstrative projects, and for setting right  discrepancies identified in protection audits on regional basis.

iv)Renovation and Modernization (R&M) of transmission and distribution systems for relieving congestion.

v)Any other scheme / project in furtherance of the above objectives, such as, conducting technical studies and capacity building, etc. The PSDF will be operationalized within three months.

From http://pib.nic.in/ 01/02/2014

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NABARD Initiates a Slew of Measures for Promoting Rural Credit and Rural Infrastructure

 

NABARD has initiated a slew of measures for improving rural credit and rural infrastructure particularly warehousing as decided at the 198th Meeting of the Board of Directors chaired by Dr Harsh Kumar Bhanwala, Chairman, NABARD, held here yesterday.The Board has approved the launch of three crop specific Pilot Projects with production and post-production interventions to be implemented through Primary Agriculture Co-operative Society (PACS). The three Pilot Projects include business models for potato in Hooghly district, West Bengal, tomato in Karnal district, Haryana, and onion in Nasik district, Maharashtra. The total outlay for the projects is Rs 37.20 crore, comprising loan and grant support from NABARD of Rs 18.43 crore and Rs 2.43 crore respectively and a subsidy support of Rs 16.34 crore from the Central/State Governments.

 

The Pilot Projects envisage crop-specific market surveys, identification of specific market players and marketing support through establishment of Project Market Facilitation Centres (PMFCs). The Projects will provide for productivity enhancing measures and post-harvest interventions. These measures include support for irrigation particularly micro-irrigation, scientific storage facility, cold storages and setting-up of agro-service centres. The pilots will also support promotional interventions including field demonstrations, crop and activity specific training and capacity building of farmers, exposure visits, etc. for ensuring technology adoption by them. NABARD has sanctioned 548 warehousing projects in seven states amounting to Rs 1,046 crore under the NABARD Warehousing Scheme (NWS). These projects on completion will create an additional storage scientific space of 11.30 lakh MT for agriculture commodities and also help in better price discovery for farmers. NABARD Warehousing Scheme 2013-14 has been formulated as per the announcement made in the Union Budget with a corpus of Rs 5,000 crore. The scheme envisages financial support for construction of warehouses, godowns, silos, cold storages and cold chain infrastructure to store agriculture produce, both in public and private sectors.

 

As decided by its ALCO, NABARD has revised the rate of interest on refinance provided to banks for investment credit with effect from January 7, 2014. The refinance rate has been reduced by 20 basis points, and the revised rate of interest on refinance for a period of five years for Commercial Banks, State Cooperative Banks, Regional Rural Banks and Primary Urban Cooperative Banks will be 9.70%. The revised rate of interest for refinance for a period of three to five years will be 9.90%. Further, banks drawing refinance of Rs 500 crore and more in a single drawal will be allowed further reduction of 10 basis points, making the effective rate 9.60% and 9.80% respectively. However, for State Cooperative Agriculture and Rural Development Banks (SCRDBs), 10 basis points reduction is allowed for a single drawal of Rs 200 crore and above. These measures are expected to give a boost to banks for extending investment credit and creation of much-needed warehousing infrastructure for agricultural commodities in the country.

From http://pib.nic.in/ 01/10/2014

 

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Azerbaijan, Iraq to Sign ICT Cooperation Agreement

 

Azerbaijan and Iraq intend to develop cooperation in the ICT, Iraqi Minister of Provinces Torhan Al-Mufti told journalists on Wednesday on the eve of the first meeting of the joint Azerbaijani-Iraqi commission on trade, economic, scientific and cultural cooperation. "The cooperation between our countries has a rich history - more than 40 years, as well as diplomatic relations between Azerbaijan and Iraq," the minister said. "Iraq was one of the first countries which opened an embassy in Azerbaijan." "We plan to sign several agreements and a memorandum of understanding in the field of education, science, agriculture and other areas following the meeting," the minister said. "These documents can be regarded as a basis for further development of our cooperation."

From http://en.trend.az/ 12/04/2013

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Minister: Internet Tariff Reduction Plan Prepared in Azerbaijan

 

The Azerbaijani Communications and IT Ministry has prepared a plan to reduce the tariffs for Internet services, Communications and IT Minister Ali Abbasov told the media on Monday. "The tariffs for the Internet are not regulated by the country. However, its role in this issue is undeniable," he said. "In general, the cost of the Internet in the country is being declined," he said. "Our plan on reducing this cost will soon be available. This will allow Internet service providers to make their services even more affordable for the end user." The minister also discussed the issue of getting income for the Azerbaijani first satellite programme. "The proceeds from Azerbaijan's first telecommunications satellite resources Azerspace/Africasat-1a for the first six months of operation amounted to $10 million," he said. "This figure is being increased. Countries in North Africa, Central Asia and Eastern Europe are interested in using the Azerbaijani satellite resources."

From http://en.trend.az/ 12/23/2013

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Azerbaijan Launches E-Accounting Pilot Project for Municipal Taxes

 

The Azerbaijani Ministry of Taxes has launched a pilot project for applying e-accounting to municipal taxes and payments. Taking into account that within the development concept of 'Azerbaijan 2020: Looking to the Future', one of the priority issues is the use of ICT in state and local government bodies. This is in addition to the strengthening of information security in accordance with the minister's order (Dec. 25, 2013) and the Ministry of Taxes will start the implementation of the pilot project for applying electronic registration of individuals including payers of local taxes including municipal and payments. Three municipalities - Binaqadi in Baku, Saray in the Absheron district and Shamkir will be involved in the project, according to a message from the ministry posted on its website on Jan.8. Within the project it is planned to hold seminars in the municipalities within three months in order to clarify the rules for the registration of individuals as payers of municipal taxes and to conduct e-accounting of taxes and payments. Additionally, appropriate measures will be taken to examine international best practice in order to provide technical assistance for the implementation of electronic registration. In accordance with the minister's order, heads of territorial tax authorities have been ordered to ensure the holding of appropriate seminars for employees of tax service authorities of other municipalities.

From http://en.trend.az/ 01/09/2014

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"Electronic Court" Information System to Be Created in Azerbaijan

 

President of Azerbaijan Ilham Aliyev has signed an Order on creation of "Electronic Court" Information System.  The move is aimed at ensuring transparency in justice system, increasing the effectiveness of the protection of human rights and freedoms, and speeding up the process of applyng modern information technologies.  President Ilham Aliyev entrusted the Ministry of Justice and the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan to deal with the tasks arising from the Order.  The Cabinet of Ministers shall, under the Order, draw up - in three months - its proposals related to amendments to be made to the legislation with the aim of ensuring the activities of "Electronic Court" Information System.

From http://en.trend.az/ 02/14/2014

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UZBEKISTAN: National Mobile Operator to Be Created

 

A national mobile operator will be created in Uzbekistan between 2014-2017 in accordance with President Islam Karimov's decree 'On measures to organise activity of a national mobile operator', adopted last week. It is planned to create the national mobile operator using the Uzmobile subdivision of Uzbektelecom JSC, according to the decree. The document was adopted 'in order to create the necessary conditions for large participation of national companies in the mobile communication market and further development of mobile cellular networks of the country, as well as to ensure information security', according to the decree's preamble. The company will carry out the designing, construction and operation and render telecommunication and mobile cellular communication services, international and intercity and data transmission networks, including in remote locations. Its tasks also include the introduction of modern technology and high speed data for connection to the Internet, mobile TV services, electronic payments and commerce over the entire republic. The operator must also ensure a reliable and stable operation of mobile (cellular) communications, taking into account the information security requirements. The operator will function in the GSM standard by using LTE technology (fourth-generation network 4G) and it is expected that radio frequencies that were previously in the use of Uzdunrobita, a subsidiary of MTS JSC in Uzbekistan, will be transferred to Uzbekmobile, a representative of Uzbektelecom told Trend.

 

The mobile communication network is planned to cover the city of Tashkent by installing 1020 base stations, 500 sets radio relay equipment, as well as switching stations and a billing system for two million numbers in accordance with the schedule of measures during 2014. Uzmobile will cover the regional centres of Uzbekistan and install 1994 base stations, 2000 sets of radio relay equipment and eight million numbers in 2015-2016. In 2017, it will cover other settlements by setting up 3986 base stations and 4000 sets of radio relay equipment. To enable financing for the expenditure of purchasing of base stations, telecommunication equipment and software, Uzmobile will attract concessional long term loans from foreign financial institutions, as well as commodity loans from equipment suppliers, according to the decree. The costs of construction, installation and commissioning work will be covered by loans from Uzbekistan's commercial banks and equity of Uzbektelecom. Uzbektelecom is exempted from customs payments (except customs fees) for imported technological equipment for the needs of Uzmobil e until Jan.1, 2018, in accordance with the lists approved by the Cabinet of Ministers. Uzmobile is also exempt from payment of state tax for a licence to carry out activities for the design, construction, operation and provision of cellular services, as well as from payment for the use of the radiofrequency spectrum for the period of five years. At the same time the exempted funds should be sent towards the development of the operator's network.

From http://en.trend.az/ 02/17/2014

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AUSTRALIA: Carriers Resisting New Roaming Legislation

 

Australia’s major telcos say they have done enough on reducing mobile roaming costs and are resisting calls for more regulation. The Government is taking submissions into its draft legislation on the regulation of mobile roaming fees. The new legislation has been welcomed by consumer group ACCAN (Australian Communications Consumer Action Network), but is being resisted by the major telcos. The Telecommunications Legislation Amendment (International Mobile Roaming) Bill 2014 will be open to submissions from interested parties for the next month. "ACCAN welcomes the government’s proposal to give the ACCC the power to bring sky-high global roaming margins back down to earth,” says CEO Teresa Corbin. “While the telcos have recently made some encouraging moves on selected plans, ultimately the margins the telcos make off Australians overseas remain exorbitant. ACCAN research found some consumers fork out over $50 for 1MB of data while overseas,” said Corbin. The research highlights the significant price differences on global roaming both across and within providers, and diverse ways of calculating charges. Individuals will need to make a judgment based on the particular overseas trip they take and the services they want to use, and may find that high roaming charges mean they are better off changing from a plan that is otherwise good value.”

 

How do Australia’s three major carriers compare?

· Telstra: Has a number of roaming options. The International Casual Traveller Data Packs has a one-off charge (up to $350 for 1.5GB) on a post-paid phone or tablet. The pre-paid International Roaming Browse Plus Packs offers just 600MB of data for $160. They last for 30 days.

· Optus: For $10 a day the Optus Travel Pack can be added to any postpaid mobile plan. It allows 50MB of data a day, which accumulates for the life on the pack. (GP – I used this recently on a 25 day holiday in Europe and Asia. It worked fine).

· Vodafone: For $5 a day Vodafone’s Red roaming pack can be added to Vodafone’s existing plans, the biggest of which is $85 a month for 5GB.

 

Corbin believes these prices are still too high. “The recent changes are a step in the right direction but there is now a confusing array of roaming offers from data packs, to pay as you go to $5 and $10 a day deals,” she said. “Some of the new plans are data-only or don't cover all popular travel destinations for Australians.” Last week the Government released an ‘exposure draft’ of a bill which will empower the Australian Competition and Consumer Commission (ACCC) to take action to address the high prices to consumers and businesses of mobile roaming services. The bill will give the ACCC new powers to reduce prices and facilitate greater market competition, as well as retail price caps on international mobile roaming services. The carriers believe the legislation is unnecessary. “We are concerned that this legislation will require Vodafone to be involved in time consuming, expensive regulatory assessment processes,” the Australian Financial Review reported Vodafone’s Andrew Lobb as saying. “We would like reassurances that we would not be negatively impacted by this legislation.”

 

The newspaper also quoted Telstra’s Scott Whiffin: “Any move to impose further regulation and cost on industry must take into account the fact the mobiles market is already highly competitive. “The joint Australian and New Zealand Government report into roaming last year concluded the quality of service is high, prices have been trending down and new service options are being introduced for consumers.” The CEO of industry body AMTA (Australian Mobile Telecommunications Association) Chris Althaus, said the industry had responded to market forces with simpler and more affordable roaming products and plans. He also said AMTA and the industry was working with the Department of Communications and the ACMA to provide consumers with enhanced information on roaming products and charges. “Clearly the market has responded with a significant downward shift on international mobile roaming charges. Market-based outcomes are by far the preferred result as opposed to regulatory intervention, which runs the risk of adding unnecessary burden to industry via compliance costs and excessive red tape. “To maintain the highly competitive nature of the mobile industry regulation needs to be minimised to provide the flexibility necessary for industry to adapt to the rapid pace of technological change and the continual evolution of business models in mobile markets. “We believe that Vodafone, Optus and Telstra have responded to the market with competitive new offerings in the international roaming market that show there is no need to further regulatory intervention.”

From http://www.itwire.com 02/04/2014

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Australia Issues Privacy Guidelines for Public and Private Sectors

 

The Office of the Australian Information Commissioner (OAIC) today released the Australian Privacy Principles (APP) guidelines, an important step toward preparing public and private sectors for major changes in privacy law to be implemented in March this year. “March 12 will see the biggest change in privacy law in 25 years, and the APP guidelines are an essential tool for the implementation of this change,” shared Australian Information Commissioner, Professor John McMillan. The introduction of the APPs is one of the significant changes under the new laws. The APPs are a single set of principles that will cover both public and private sectors when the amendments to the Privacy Act 1988 come into place. Currently, Australian Government agencies are covered by the Information Privacy Principles, while the private sector is covered by the National Privacy Principles. The APP guidelines will be a key resource for entities covered by the Privacy Act in assessing their compliance with the new laws. “We have put a lot of work into producing the APP guidelines, including extensive public consultation, so that we can maximise their usefulness to business and government,” said Professor McMillan. “The APP guidelines not only outline minimum compliance requirements, they also provide practical examples of best practice.” The new privacy laws from 12 March will mean that Australians can more easily ask an organisation where they collected their personal information from and find out if it will be sent overseas. They will also be able to request access to their personal information held by an organisation or government agency or request a correction to their information held. In addition to the APP guidelines, the OAIC will also be producing a practical tool for organisations to review their privacy policy, that will be ready in March.

From http://www.futuregov.asia 02/21/2014

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NEW ZEALAND: City CIO Shares ICT Transformation Agenda

 

Channa Jayasinha was appointed CIO to the Wellington City Council a year ago, bringing with him a fresh perspective to how ICT was being run in the organisation and how it supported the business. Catching up with FutureGov, he says, “I realised that we were running a complex IT environment. We didn’t have a good understanding of the data and information needed to run the business.” Jayasinha shares the drivers, strategies and technologies behind the Council’s ongoing business and ICT transformation programme. “We were working in a fragmented information environment with siloed databases. We didn’t have a good understanding of the business processes and how they lined up across the organisation. On top of that, we were running a high-cost ICT environment.” The approach Jayasinha and his team have taken to plan this transformation is: if Wellington City Council were being built today, what information, data and technology would be needed to run the Council?

 

Supporting business as usual

There was a significant legacy environment to deal with. The integration of IT systems meant a huge business change to the way the Council worked. Jayasinha needed to make sure that his team supported a business-as-usual environment while they ran through the IT programme. The Council is running a 3-5 year programme of work to manage the business and IT change along with the business and ICT transformation. In addition to the rationalisation of core council business systems, the Council is deploying a new desktop environment and migrating to a new Electronic Document and Records Management System by Open Text. To save costs the Council is buying off-the-shelf systems and delivering the functions that business needs through configuration, and not customisation, according to Jayasinha. “We’re not going to do any physical development or customisation of software. This is a significant change to how the organisation has worked in the past and shows a change in people’s mindset.”

 

Mapping out business processes

The Council’s IT team has also done a current state assessment of all the business processes and created an enterprise architecture portal. On the portal, they’re able to look at the current state of business processes, what data and applications the processes are using, how complex they are and where improvements can be made. This feeds into what the future state will look like and helps the Council map out how to move towards that.

 

Delivering services on-demand

In terms of revamping its frontline services, the Council wants to deliver services online, on-demand and also through mobile applications. “For this, we need to make sure that we have a well-integrated backend system in place, and high quality data and information that we can use with those systems. We’re looking at a local government ICT platform here,” Jayasinha noted. One of the first moves was to do a security audit of the environment to make sure that when the new platform is introduced, there is a solid foundation upon which to implement this new system. Jayasinha is also considering cloud-based services including Infrastructure-as-as-a-Service, Platform-as-a-Service and Software-as-a-Service. The streamlining of IT also supports an initiative by the Council to move to a flexible workspace with open plan offices, more space for collaboration, and newer technologies for collaboration and communication.

From http://www.futuregov.asia 02/06/2014

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EUROPE: UK Government Sets Up Forum to Help Create Smart Cities

 

The government is teaming up with businesses and universities on a new Smart Cities Forum that is being set up to help develop plans for the next generation of UK cities. The Smart Cities Forum, which was revealed earlier this year but met for the first time today, has been set up by the Department for Business Innovation and Skills (BIS) to ensure that the UK doesn't miss out on the opportunities offered by smart cities and to help the country gain a 10 percent share of a 250 billion smart cities industry by 2020. The forum includes businesses such as IBM, Cisco and Siemens; local government's such as Greater London Authority, Glasgow City Council and Leeds City Council; and research institutions such as Imperial College London, Heriot-Watt University and the Future Cities Catapult. It is being co-chaired by Universities and Science minister David Willetts and Cities minister Greg Clark.

 

BIS claims that smart cities could enable businesses to plan efficient routes to transport goods, allow local authorities to create effective public health services and provide the public with access to real time data so they can plan their daily activities. Willetts said: "The new Smart Cities Forum will bring the best minds together on a regular basis to establish a clear plan to exploit the exciting technologies that we have at our disposal." "There is huge potential for the UK to be the world leader in smart cities. We are well placed to take advantage of up to a $40 billion share of the market place by 2020, so we must make sure we do not miss this opportunity," he added. The government has already made investments in supporting smart city initiatives, including 95 million of research funded by Research Councils UK, 50 million over five years earmarked for the new Future Cities Catapult centre being established by the Technology Strategy Board in London, and 33 million invested in future city demonstrators earlier this year.

From http://news.idg.no/ 12/19/2013

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NORTH AMERICA: Canada - Tangle of Rules and Procedures Strangles Federal Government Tweets

 

A 12-step protocol from Industry Canada for planning, reviewing, and editing their tweets is shown in a handout photo. Pity the poor government tweet, nearly strangled in its cradle before limping into the Twitterverse. Pity the poor government tweet, nearly strangled in its cradle before limping into the Twitterverse. Newly disclosed documents from Industry Canada show how teams of bureaucrats often work for weeks to sanitize each lowly tweet, in a medium that's supposed to thrive on spontaneity and informality. Most 140-character tweets issued by the department are planned weeks in advance; edited by dozens of public servants; reviewed and revised by the minister's staff; and sanitized through a 12-step protocol, the documents indicate. Insiders and experts say the result is about as far from the spirit of Twitter as you can get — and from a department that's supposed to be on the leading edge of new communications technologies.

 

The documents, obtained through the Access to Information Act, show such a high level of control that arrangements are made days in advance to have other government agencies re-tweet forthcoming Industry Canada tweets, because re-tweets are considered a key measure of success. In turn, Industry Canada agrees to do the same for tweets from the Business Development Bank of Canada and others. Formal policy for the department was set into a protocol last October, with a 12-step process that requires numerous approvals for each tweet from Industry Minister James Moore's office or from the office of Greg Rickford, the junior minister. Public servants vet draft tweets for hashtags, syntax, policy compliance, retweeting, French translation and other factors. Policy generally precludes tweeting on weekends, and the minister's personal Twitter handle must be kept out of departmental tweets, though his name and title are often included.

 

The resulting tweets read like stiff public service announcements, such as this October example: "Browse the Mobile Protection Toolbox to learn facts & find #tips to protect yourself. #GetCyberSafe," with a link to the department's website. Sometimes the well runs dry, and bureaucrats borrow tweets from other departments. "We are short tweets for the next two weeks and I really don't see a harm in tweeting the attached as it's info that is found on the IC (Industry Canada) site," says a Sept. 27 email, asking permission to recycle a Public Safety tweet. Other times, Moore's own office runs out of ideas and asks the department for help. "We're in need of content for next week," Moore's assistant wrote to bureaucrats Oct. 1. "Any chance you could provide us with a couple of tweets for the MINO (minister's office) to consider?" A social-media expert said Industry Canada suffers from a "risk averse" culture that is antithetical to Twitter.

 

"There are so many levels of bureaucracy, as we can see in this example, and so much fear and control," said consultant Mark Blevis, president of FullDuplex.ca in Ottawa. "I've never seen anything like this in the private or public sector. ... They've really delineated the limits of the box. There's no entry for dialogue." An insider at Industry Canada said the "super-rigid process" is frustrating, and simply doesn't work for Twitter. "You're imposing structure on a form of communication that inherently rejects structure," he said in an interview, on condition of anonymity to protect his job. "We don't really know what we're supposed to be on Twitter." He said he's seen proposed light-hearted tweets killed at birth because they don't fit the template. "What's our problem with being lighthearted? Why do we have to be super-serious and boring, and dry all the time?" Asked for comment, Industry Canada sent a response that echoed its own tweets, though longer than 140 characters: "Industry Canada follows the Treasury Board Standard on Social Media Account Management, which aims to provide a strategic and coherent approach for the management of departmental social media accounts," said the email from Michel Cimpaye of media relations. "This Standard supports Canada's commitment to open government and enables accuracy, greater information sharing, public dialogue and collaboration."

From http://www.thecanadianpress.com/ 02/03/2014

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U.S.: My Top 10 Principles for Federal Digital Engagement, FY2014

 

I'm the Director of Digital Engagement for a Federal Agency, the National Archives and Records Administration. We're talking about how we evolve our social media plan into something bigger, broader, and more like what we have implemented on the ground. And then to give that thing more of a name. Personally I tend to like the informal approach. Whatever you are doing, it's an animal that's moving in time. It's already got an energy. But every now and then it's good to give things a name, a structure, to articulate the method. Let's start with what I absolutely abhor:

1. We do not, cannot, and should never be doing propaganda, because we're not Coca-Cola and we're not allowed to do it. It is not about pushing a story that makes us look good.

2. We should not be wasting taxpayer money on pointless babble. Even if we aren't killing a tree, it is a misappropriation of taxpayer dollars.

 

So what is digital engagement then? What are the factors that make an approach "great"? Here are my top 10:

1. It clearly promotes the mission. At NARA, providing access to the holdings of the Agency is a primary part of our job. Not only do we do so through the Web and social media, we also actively seek out opportunities to have the public add to our holdings and partner with us, through such tools as the Citizen Archivist Dashboard and having an in-house expert help us contribute to Wikipedia (transparently, of course).

2. It saves the Agency money. We favor lower-cost, higher-impact tools that get our holdings before the public (and employees) in places they tend to congregate. We start at the pilot level, keep what works and discard what doesn't. We welcome opportunities to work with partners who can share and display content, as well as opportunities to talk with people who may be writing stories that have a historical aspect to them.

 

3. It provides a window into Agency operations.  The public has a right to know what we're doing. Great engagement facilitates the flow of information about the agency from within, to without. This can take the form of sharing open data sets, providing narrative that contextualizes Agency decisions, or both.

4. It gets people looking, sharing and talking, online and off. We start meaningful conversations, and join them as the real human beings that we are - not as phony abstractions. And we make information available in the Town Square - in places where people are congregating - so that they talk about it on their own time. Nothing is ever forced.

 

5. Its goals are method-agnostic. We are not enamored with this tool or that. We don't care if engagement happens using this social media tool or that. We're happy to cross-pollinate with TV, newspapers, radio, or any medium.

6. It bridges the internal and the external. We promote conversations within the Agency itself, and between the Agency and the outside world. We believe that the more conversation takes place, the smarter we become and the more effective at doing our jobs.

 

7. It broadens the roster of speakers to include everyone. Our approach is decentralized. We don't designate one or two people and restrict the tools to them. We make clear when we're speaking as part of the Agency, and when we're sharing our own opinions. The goal is to get information out there, to make sure that those who would benefit from it have it.

8. It is feedback-hungry. Of course not everything can be shared. But we don't shy away from discussion, debate, complexity and even controversy. Rather, we constructively support a wide-ranging conversation that respects appropriate bounds of confidentiality.

 

9. It is predicated on supporting creativity and innovation by all. Nobody knows what the next big tool will be, or how it will impact our efforts. We support our employees in trying new things, we congratulate noble failures instead of bashing them, and we partner openly to get the best result possible.

10. It evolves from close collaboration with Agency counsel.  Digital engagement requires careful and close examination of communication methodology, especially in the early stand-up phase. We engage counsel early and collaboratively so that we are working in a framework that complies with law, regulation and guidance.

What else should a federal digital engagement strategy include? What are your thoughts on this? Looking forward to reading your comments.

From http://www.govloop.com/ 11/28/2013

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U.S. Government Cloud Spending Leveling Off

 

Shawn McCarthy of Government Computing News outlines a few trends for federal government spending for 2014 in the article Government IT in 2014: More connections, more exposure, more risk. Several have obvious parallels in Canada, but there’s a dearth of hard numbers about Canadian government cloud adoption to compare with American trends. Patterns for cloud adoption in the U.S. government are necessarily very different from the private sector. Because of security needs, private cloud spending outnumbers public cloud spending by 20 to one, a trend McCarthy doesn’t expect to change soon. And while software-as-a-service is the most popular solution type in the private sector, infrastructure as a service dominates. IaaS will account for about two-thirds of U.S. government cloud spending by 2017, by McCarthy’s reckoning. That year seems to be a watershed in McCarthy’s calculations; while cloud spending will reach $1.7 billion next year, or 3.3 per cent of the IT budget, that number will grow to $7.7 by 2017.

 

While a 2010 Industry Canada consultation paper pointed to the need for government to be a “model user,” specifically with respect to cloud computing, high-tech leaders have been impatiently calling on the government for a “cloud-first” approach to IT procurement, such as the U.K.’s.  Slow-to-change procurement processes and the government’s shared service delivery model may be having an impact on cloud adoption, but Canadian business has also been tentative about cloud adoption. Other government IT trends McCarthy sees developing in the U.S. are mirrored here. For example, he expects more “smart city” solutions to develop at the local level, particularly in the evolution of 311 call centre services, which are widespread in Canadian cities. Canadian cities are also frequently recognized by the Intelligent Community Forum. McCarthy also cites an emphasis on connection security, predicting 10-12 per cent increases in authentication spending over the next three years.

From http://www.itworldcanada.com/ 12/19/2013

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Report: Administration Mulls New Federal IT Unit

 

Fallout from the botched rollout of the HealthCare.gov website could include major changes to the way the federal government hires IT personnel and manages large scale IT projects, according to a Jan. 3 report in the Wall Street Journal. The Obama administration is considering streamlining the process for hiring IT specialists to match the velocity of the private sector, and using executive branch authority to do it. Another proposal would have government IT workers get private sector experience through rotations at various companies – a reversal of the current White House innovation fellows program. Among the more radical changes under consideration is the creation of a one-stop tech shop inside the government to work on high profile public-facing websites like HealthCare.gov, rather than having each agency responsible for its own procurement, design, and production. An unnamed federal official is quoted in the article saying there is “fierce urgency to tackle the problem,” of IT procurement, and the government planned to take a hard look at 50 IT projects under development. "I can definitely narrow that list down to a point where I can actually take a look at it in a much more in-depth way," the official told the Wall Street Journal. It’s not clear what changes will be made, but officials cited in the article say moves could be coming as early as the first quarter of 2014. The government tracks spending and scheduling for high-profile IT projects through the IT Dashboard, a website maintained by the Office of Management and Budget. The dashboard data is updated infrequently -- the site is current to Aug. 30, 2013, about a month before the launch of HealthCare.gov, and isn’t due for a refresh until next month.

From http://fcw.com/ 01/06/2014

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Open Data - Good for Citizens & Government

 

Freely accessible government data helps the public stay more engaged with their communities and keeps government more accountable. Governments and citizens across the country and around the world are demonstrating the powerful benefits that can be created by making government data available and accessible to the public. We see it in the form of increased fiancial transparency in states such as Massachusetts, Maine, and Alabama, which have launched Open Checkbook websites that let residents view how their tax dollars are being spent. We're also seeing how public access to government information can empower citizens. For example, one citizen recently used Boston's 311 app to help save a possum's life. Additionally, we're seeing economic growth through private industry innovation and public administration support through new and improved election processes. Ultimately, open data is enabling citizens to become more engaged with their communities and more involved in holding their governments accountable.

 

Social data: treasure trove for citizen engagement

The integration of open government and social media data has created new opportunities for agencies to provide better services and engage more meaningfully with citizens. The Federal Emergency Management Agency (FEMA), the City of New York, and the Massachusetts Bay Transportation Authority all have projects or plans to monitor social media outlets for threats against officials, complaints about service, or feedback on the overall experience with an agency. During natural disasters, people often resort to social media to ask for help or report injuries. This creates a pool of data that can be useful in improving emergency response. Tapping into this, FEMA developed an application that analyzed Twitter activity to measure public sentiment on resources delivered to residents in New York and New Jersey after Hurricane Sandy. Agencies are beginning to realize the value within social networks, which allow them to aggregate and process emergency requests via previously untapped communication channels. But the responsibility of leveraging social and open data to serve citizens doesn't lie solely with government agencies. The private industry also is getting involved, because of the financial and social benefits to individual entrepreneurs and companies alike.

 

The social economics of open data

Open government data provides an open invitation for entrepreneurs and companies to create tools that uncover otherwise unknown trends and use the data to improve services. Hackathons are an increasingly popular way to bring together data junkies, coders, developers, and designers to find new ways to deliver citizen services. The City of New York's first hackathon influenced templates for the relaunch of nyc.gov. It also paved the way for other hackathons, like the MTA App Quest, which asks developers to create mobile apps to ease commutes, and the NYC Big Apps Challenge, which encourages digital innovation. At the federal level, leaders like federal CTO Todd Park, former CTO of the Department of Health and Human Services (HHS), have broadened this concept for government-wide applications. While at HHS, Park championed the 2012 Health Datapalooza, in which 1,600 entrepreneurs and 242 companies competed for a chance to present a healthcare innovation powered by open data from the government and other sources. He has led the way in making healthcare more effective and affordable, from medical diagnostics to insurance reimbursement to community health statistics.

From http://www.informationweek.com/ 01/07/2014

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Federal Technology Performance Info Should Be Public All the Time

 

A government auditor called on the White House on Monday to end its practice of freezing the main outlet for public information about federal technology performance during budget reviews. That practice has resulted in the IT Dashboard not being updated for 15 of the past 24 months, the Government Accountability Office said, making it extremely difficult for watchdogs and others to effectively review government performance on technology issues. Information currently posted to the dashboard dates back more than four months to Aug. 30, 2012. At that point, as an example, the Obama administration’s troubled online health insurance marketplace HealthCare.gov had not yet launched publicly and had a 3 out of 5 rating, which equates to “moderate risk.” Agencies are required to post information about their most expensive information technology investments on the dashboard, including cost and scheduling information and the agency chief information officer’s assessment of the project's risk of going over budget or past deadline.

 

GAO independently reviewed 80 investments on the IT Dashboard, including 10 each from eight agencies. The office found that 53 agency ratings were consistent with GAO’s own evaluation based on the agencies’ supporting documents, while 20 were partially consistent and seven were inconsistent. Ratings were often inconsistent because of delays in updating the dashboard rather than genuine disagreements about the level of risk associated with the investments, GAO said. All of the inconsistent investments were at the Veterans Affairs Department. The risk ratings for those investments were never updated during the period of GAO’s review, the office said, largely because VA opted to build a system to automatically update the dashboard rather than buying commercial technology to perform that task. VA has now resumed updating the dashboard, GAO said.

From http://www.nextgov.com/ 01/13/2014

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Government and Industry Meet on Cloud Procurement

 

Group will hold continuing discussions on making public purchasing more services-friendly. Representatives from 10 states and localities met with some of the technology industry’s biggest service providers last week to start bringing government purchasing rules in line with an increasingly cloud-based world. In many cases, procurement laws haven’t kept pace with the rapid emergence of hosted applications and platforms, making it difficult for public agencies to adopt these solutions. Among issues targeted by the group were mitigating the risks associated with cloud implementations in a way that balances the needs of agencies and contractors, and insuring that hosted deployments comply with state and local data protection and privacy laws. The meeting, held Jan. 14 in Trenton, N.J., was the first in a series of discussions that will be hosted by e.Republic’s Center for Digital Government. Meetings will continue throughout 2014 to identify areas of commonality between government and industry and to address disagreements. The group will issue an initial report on its activities next month. State government participants included Colorado, Delaware, Georgia, New Jersey, Pennsylvania, Texas and Washington. Local participants were Austin, Texas; Oakland County, Mich.; and Fairfax County, Va. Companies involved are Amazon, AirWatch, Dell, Deloitte, EMC, General Dynamics, SalesForce, Symantec, Unisys, Verizon-Terremark and Workday.

From http://www.govtech.com/ 01/19/2014

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Global Government Cloud Market Report 2013 – 2018

 

Cloud Computing is being readily adopted by the governments across the globe, as a means to offer fundamental changes in the way public sector adopts and operates ICT. The cloud market in the government sector mainly focuses on SaaS, PaaS and IaaS services. These services are being offered and managed directly by agencies or by the system integrators, which run the private clouds on behalf of the government agencies. In the government sector, cloud platforms help in reducing the costs and transforms the business processes completely, improving the flexibility and security at a large scale. With the implementation of government cloud, there is more collaboration and transparency in data analytics and information sharing capabilities between the various departments in the government sector.

 

Key Topics Covered:

1 Introduction

2 Executive Summary

3 Market Ecosystem And Dynamics

4 Government Cloud: Market Size And Forecast, By Agencies

5 Government Cloud: Market Size And Forecast, By Deployment Models

6 Government Cloud: Market Size And Forecast, By Delivery Modes

7 Government Cloud: Market Size And Forecast, By Applications

7.1 Overview And Introduction

7.2 Server And Storage

7.3 Collaboration

7.4 Business Operations

7.5 Disaster Recovery/Data Backup

7.6 Health And Safety

7.7 Security And Compliance

7.8 Mobility

7.9 Analytics

7.10 Cloud Gaming

7.11 Content Management

8 Government Cloud: Market Size And Forecast, By Regions

8.1 Overview And Introduction

8.2 North America (NA)

8.3 Europe

8.4 Asia-Pacific (APAC)

8.5 Middle East And Africa (MEA)

8.6 Latin America (LA)

9 Government Cloud: Competitve Landscape

9.1 Venture Capital (VC) Funding Analysis

9.2 Mergers And Acquisitions (M&A)

9.3 Social Reach

10 Company Profiles

From http://www.researchandmarkets.com/ 12/23/2013

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A Citizen’s Guide to Open Government, E-Government, and Government 2.0

 

Engaged citizens want clear, credible information from the government about how it’s carrying on its business. They don’t want to thumb through thousands of files or wait month after month or go through the rigors of filing claims through FOIA (Freedom of Information Act). They want government information, services, and communication to be forthcoming and swift. The Open Government, Government 2.0, and E-Governance movements fill the need of connecting citizens with the government and each other to foster a more open, collaborative, and efficient public sector through the use of new technology and public data. Open Government is defined by the OECD (Organisation for Economic Cooperation and Development) as “the transparency of government actions, the accessibility of government services and information, and the responsiveness of government to new ideas, demands and needs.”

 

E-Government is defined by the World Bank as “the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.” Government 2.0 is defined by Gartner Research as “the use of Web 2.0 technologies, both internally and externally, to increase collaboration and transparency and potentially transform the way government agencies relate to citizens and operate.”

 

Open Government and E-Government paved the way for Government 2.0, a collaborative technology whose mission is to improve government transparency and efficiency. How? Gov 2.0 has been called the next generation of government because it not only utilizes new technologies such as social media, cloud computing, and other apps, it is a means to increase citizen participation. While some question the logistics of funding, implementing, managing, and securing Open Government, E-Government, and Government 2.0 projects, advocates—from single-source bloggers to large well-funded groups—don’t show any signs of slowing down. Plans for summits, conferences, new applications, and publications suggest that Open Government, along with all its emerging technology, is here for the long haul. We have compiled a list of organizations, blogs, guides, and tools to help citizens and public service leaders better understand the Open Government, E-Government, and Government 2.0 movement.

From https://onlinempa.unc.edu/ 01/07/2014

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More Governments Want Twitter User Data

 

As with other technology companies, the number of requests for Twitter users' data from governments worldwide has continued to rise, it reported Thursday in a report showing that it complies with requests from U.S. authorities about 70 percent of the time. The number of government requests for user account information increased by 22 percent overall during the latter half of 2013, to 1,410 total requests, Twitter reported in its fourth biannual transparency report. The majority of the requests, at 59 percent, came from the U.S., with Japan ranking a distant second at 15 percent. However, unlike other technology companies, Twitter does not include requests for data related to U.S. national security because of the government's requirement that such information be provided only in vague terms. Last week, an agreement was reached between the U.S. Department of Justice and technology companies to allow them to say more about national security-related data requests they receive. Twitter was not a party to that agreement, made in the wake of disclosures around government surveillance leaked by former National Security Agency contractor Edward Snowden.

 

Twitter does not say anything about the numbers of national security-related orders it receives, if any. The company says it is taking this route because of the restrictions put in place by the DOJ. As it stands now, companies are allowed to break out data requests coming from the Foreign Intelligence Surveillance (FISA) Court versus national security letters (NSLs), but only in ranges of 1,000. "Allowing Twitter, or any other similarly situated company, to only disclose national security requests within an overly broad range seriously undermines the objective of transparency," said Jeremy Kessel, Twitter's manager of global legal policy, on Thursday. But that hasn't stopped Google, Facebook and Microsoft from saying more. On Monday, Microsoft made a surprising disclosure when it said that for the first half of 2013, it received between 0 and 999 FISA orders seeking user content. For the requests that Twitter does disclose, which usually involve criminal law enforcement, the company often complies in the U.S., providing some users' information nearly 70 percent of the time during the latter half of 2013, a compliance rate that has stayed roughly the same since at least 2012, when Twitter first started releasing its transparency reports.

 

In Japan, Twitter's compliance rate has been below 25 percent since 2012. Twitter does give some reasons for why it may not comply with requests. "We do not comply with requests that fail to identify a Twitter account," the company says on its website. Twitter also says it seeks to narrow requests that are overly broad. The company says it notifies users of requests for their account information, unless it is prohibited by statute or court order. But if Twitter complies nearly 70 percent of the time for the U.S. government requests it discloses, that also means Twitter does not comply more than 30 percent of the time. That's actually a high rate and shows that Twitter is doing a good job in how it handles certain types of government data requests, said Parker Higgins, an activist at the Electronic Frontier Foundation who specializes in freedom of speech.

 

Each year EFF releases its "Who Has Your Back" report, which grades companies' data protection practices based on whether they require a warrant for content, or publish law enforcement guidelines, among other factors. Last year, Twitter ranked among the top performers in the survey, tying with Sonic.net, an Internet service provider. The real mystery might be Twitter's policies around how long it holds on to users' data, which may include IP address records, Higgins said. The EFF advocates for "data minimization procedures," to limit the amount of potentially sensitive user data that companies might hold on to. Often companies don't review their policies in this area as much as they should, he said. Twitter did not reply to a request for comment about its report.

From http://news.idg.no/ 02/06/2014

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: Authorities Increasingly Reaching Public Through Apps

 

A quarter of China's government ministries and 31 percent of provincial-level governments have developed software applications that run on smartphones or other mobile devices, according to figures released by a ministry research institute on Thursday.As of Nov. 15, 13 out of 52 government ministries and departments had developed such mobile applications to provide information for the public, said the China Software Testing Center (CSTC), operated under the Ministry of Industry and Information Technology.Local governments on the municipal and township-level are less "mobile," with only 11 percent and 3.8 percent respectively having such applications, the CSTC report showed.But the center noted most applications are limited to providing news and basic information.

 

About half of the ministries and two-thirds of the local governments have failed to provide inquiry service or have no interactive communication with the public via their mobile applications.Some applications are also susceptible to software code tampering, user information leakage and other security problems, the center added.China has made various moves to reform its government administrative system this year, including stepping up information transparency and streamlining government approval procedures.The increasing use of mobile applications in government services is expected to better cater to China's 1.22 billion mobile phone users.

From http://www.news.cn/ 11/28/2013

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Chinese Courts to Publish Judgements Online

 

Courts across China will have to publish judgements online within seven days after judicial decisions, the Supreme People's Court (SPC) said on Thursday.Judgement documents should be published on www.court.gov.cn/zgcpwsw from Jan. 1, 2014, according to a SPC regulation issued after a meeting on judicial transparency held in the city of Shenzhen in south China's Guangdong Province.The regulation stipulates that the published documents should not be amended, replaced or withdrawn. Exceptions for publication should go through strict examination and approval procedures."The publishing of judgement documents online will regulate and limit the discretionary power of judges and prevent illegal judicial intervention," said He Xiaorong with the SPC.

 

Real names of parties involved in a lawsuit should be made public in the documents to ensure authenticity, according to the regulation.The SPC also specifies exceptions. Cases involving state secrets, individual privacy or juvenile delinquency, lawsuits settled through mediation or other situations unsuitable for publication are allowed not to be published on the Internet, said the regulation.To protect the right of privacy, the regulation requires that parties and their legal representatives should be kept anonymous in civil cases concerning marriage and family disputes, or succession disputes. Victims, their legal representatives and witnesses in criminal cases should also be kept anonymous in the documents.Personal information including home addresses and contact information, information about juveniles, or trade secrets should be deleted from the online judgement documents, according to the regulation.

From http://www.news.cn/ 11/28/2013

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China's Courts Put Live Graft Info Online

 

More court cases, especially corruption trials, will make increased use of social media, a spokesman for the Supreme People's Court (SPC) said on Wednesday.Microblogs of real-time information will become a common practice for Chinese courts, said Sun Jungong, the SPC spokesman, when asked if the handling of the trial of Bo Xilai had set a precedent for other graft cases.Bo, the 64-year-old former secretary of the Communist Party of China (CPC) Chongqing Municipal Committee and a former member of the CPC Central Committee Political Bureau, was sentenced to life imprisonment for bribery, embezzlement and abuse of power.In August, the Jinan Intermediate People's Court posted live reports from Bo's trial, including audio and video files of evidence, transcripts and pictures, on a microblog account at Sina Weibo. Many of the items were reposted tens of thousands of times.

 

Sun said that while such practices will become more standard, they may not be applied to every case involving corrupt officials."We will consider different situations of different cases and try to find the best way to keep the public informed," said Sun, at a briefing with media and citizens invited to visit the SPC on Wednesday morning.In a major move to promote judicial transparency, courts will use both traditional and new media to publish trial information, whenever convenient and easy to access for the public, he said."A courtroom can not hold every citizen who wants to hear a trial. Through new media like microblogs and WeChat, we can all observe without being present. If someone does not have time to follow the live updates, our video documents will be available online indefinitely," Sun said.

 

Last month, the SPC opened official accounts on Sina Weibo and WeChat, two leading social media tools, and now has about 240,000 followers on Weibo.Last week, the SPC broadcast an appeal case on monopolies and unfair practices between Internet giants Qihoo 360 and Tencent through TV, radio and microblog.Dec. 4 is a national day to promote rule of law in China. The current Constitution was adopted on Dec. 4, 1982, a few years after the end of the Cultural Revolution when chaotic and lawless governance almost crippled the country.On Wednesday morning, as part of the SPC's function to mark the day, a group of citizens and journalists were invited to observe a hearing in the Qihoo 360-Tencent case and witness an oath ceremony, in which all SPC judges, led by chief justice Zhou Qiang, took an oath in front of the national flag.

From http://www.news.cn/ 12/04/2013

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Chinese Government Website Opens Microblog Accounts

 

The official website of the Chinese government, www.gov.cn, created two more microblog accounts on Wednesday, following its previous entry into social networks in October.The website, which is run by the General Office of the State Council, China's cabinet, started microblog accounts on Sina Weibo and people.com.cn.Since Oct. 11, the website has operated two microblog accounts at xinhuanet.com and qq.com, as well as an account on WeChat, a hugely popular Chinese messaging app with over 400 million users.The website will publish important government information through these online platforms, according to a statement from the website.The Chinese government website has been in operation since January 2006 and publishes information about the activities of senior officials of the State Council, important cabinet meetings, as well as policies and regulations.These attempts are a display of the central government's willingness to approach the public and improve transparency in the age of the Internet.

From http://www.news.cn/ 12/18/2013

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UN Report Introduces Korean Government’s Cloud Use

 

The Korean government’s use of cloud computing was introduced as an excellent example in a UN report. The Information Economy Report 2013, published on December 3 by the United Nations Conference on Trade and Development (UNCTAD), highlighted Korea’s National Total Operating Platform System, describing it “a standardized and automated government integrated data centre management system.” The national platform system has improved infrastructure investment efficiency, the computing environment and security systems, the report explained. It also said that the effective management of public information resources has reduced budgets and improved energy efficiency and countermeasure capability against cyber attacks. Two exemplary cases highlighted in the report included a dramatic budget reduction and strengthened cyber response system. The better procurement, shared resources and integrated development of common functions and services have lowered budgets for the purchase and operation of ICT resources by about 30 percent. In addition, with an automatic cyber response system that detects and blocks external attacks, the monthly average downtime for e-government system equipment has dramatically fallen from 67 minutes per unit in 2004 to 3.04 seconds in June 2013. The report portrayed the Korean government as a “leading exponent of network connectivity and data centre management,” giving three examples: the intranet separated from commercial networks K-net; the automatic management system nTOPs; and the comprehensive defense system e-ANSI. A spokesperson from the Ministry of Security and Public Administration said that they will actively support government use of the cloud by further promoting inter-governmental cooperation in the areas of e-government consultations and workforce exchanges.

From http://www.korea.net 12/06/2013

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Korea, Britain Cooperate on Building E-Government

 

Korea and Britain have agreed to cooperate on developing online government services. Korea’s Ministry of Security and Public Administration (MOSPA) and the British Cabinet Office signed a memorandum of understanding (MOU) on December 11 agreeing to cooperate on the development of open source online government services based on the public release of government statistics. The MOU was signed at the request of Britain as it wanted to share Korea’s experience in establishing an “e-government” and sought cooperation on related technology. Korea’s Minister of Security and Public Administration Yoo Jeong-bok signed the MOU with British Ambassador to Korea Scott Wightman who appeared on behalf of Minister for the Cabinet Office Francis Maude. Britain just announced its “Open Government Partnership: UK National Action Plan 2013-2015" initiative in October and released 10,300 pieces of government data in its pursuit of an open government policy, one of its main agenda items. 

Under the MOU, the two sides are going to share knowledge and promote the exchange of human resources in relation to releasing public data and standardizing e-government services. The ministry said that the range of international cooperation partners with whom it is building e-government services has expanded beyond Southeast Asia, Latin America and the Commonwealth of Independent States (CIS) to include the European Union. In its ongoing effort to develop a Korean e-government model, the ministry made a presentation on e-government at the Organisation for Economic Co-operation and Development (OECD) E-Leaders meeting in late October. The ministry also wrote up its recommendations for the development of future online government services. “We will provide our full support so that Korea’s experience and technology in building an e-government can play a major role in the ‘open government partnership’ initiatives being led by Britain,” said Minister Yoo. 

From http://www.korea.net/ 12/20/2013

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Grab Useful Data at Public Data Portal

 

A smartphone app called “Weather Here” (unofficial translation) provides daily and weekly weather information for the user’s current location. If people set a location of interest, the app will also provide weather information for that place. Another app, “Smart Parcel” (unofficial translation), uses Korea Post’s parcel tracking service. It informs users where their parcels are, when they will be delivered and at which stage of the process they’re currently at. These apps and more were all developed by start-ups using publically released data collected by the government and published on its Public Data Portal website (www.data.go.kr). Recently, more and more people in the private sector have been making use of data at this website. It was launched in October 2013 when the government enforced its so-called Public Data Law, designed to promote the use and provision of data to the public. The government said it would publicize a total of 3,395 sets of data collected by 1,547 public organizations, including central and local government bodies. By 2017, it plans to further extend the data-opening to 9,470 sets of data. Developed by SweetTracker, the “Smart Parcel” app relies on Korea Post’s public parcel-tracking service. It hit as many as 5 million downloads on Google Play.

 

Since the passing of the Public Data Law, the average monthly number of applications submitted by the private sector to use the data showed a four-fold increase, from 574 up to 2,066, according to the Ministry of Security & Public Administration. These applicants wish to use the data to create smartphone apps or to create new added–value projects, as well as to create more jobs. The average monthly number of dataset downloads at the Public Data Portal website also showed an increase, growing 12-fold from 118 to 1,465 cases. Under the new law, the number of new apps for mobile phones based on public data rose from 42 to 244, showing a nearly six-fold increase every month. In the earlier stages, firms were mostly developing mobile services or online programs showing bus information, but the range programs so far developed has greatly broadened these days. It now ranges from tourism services, to weather information, parcel delivery and performing arts information. Some of the more popular apps include “Travel Note,” “Weather Here” and “Smart Parcel.” These apps have recorded more than 100,000 downloads each. 

The growth in such businesses is thanks to the public’s increased comfort with companies using publicly available data since the passing of the Public Data Law, the ministry said. The government announced its “Government 3.0” vision in June last year which sees both wider access to government data and new plans, such as this one, that gives citizens access to government “big data.” “Travel Note” (unofficial translation) is a smartphone app developed by DORESOFT. It’s based on tourist and travel statistics collected by the Korea Tourism Organization. Through the app, users can write their own reviews and share tourist information with their friends. It’s available at both Google Play and at Apple’s App Store. Users can also search for information about the tourist destination of their choice. To promote and encourage the use of such open data, the ministry said it plans to upgrade the overall quality of the publicly available data. In this regards, it will also work with related civic groups and specialized firms in the private sector, it said. 

From http://www.korea.net 01/16/2014

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Science Ministry to Launch Special ICT Commission

A special law went into effect Friday that creates a new commission to oversee the country's policies on the information, communication and technology sectors, the science ministry said. The Ministry of Science, ICT and Future Planning said the commission, to be headed by the prime minister, will function as the "control tower" of South Korea's IT sector, improving efficiency in policymaking.

From http://english.yonhapnews.co.kr 02/14/2014

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South Korea’s Conundrum: More Open, Less Freedom

 

If technology makes governments more open and accountable, South Korea should be among the world’s greatest successes. This is increasingly not so, according to the findings of a draft progress report by the Open Government Partnership, released recently for public comment. On the one hand, President Park Geun-hye has embarked on an ambitious transparency project called “Government 3.0,” pledging wide-ranging information disclosures on areas that were previously off-limits. A new open data law enacted in October 2013 seeks to overhaul information disclosure practices. The Park administration promises that by 2016, it will nearly quadruple the scope of administrative data releases from 16% to 60% of the available total source documents in areas like transport, climate, finance and welfare. It’s an ambitious pledge, but access to information is a reasonable expectation in any democracy as well-equipped as South Korea. In a global rarity, its Constitutional Court has ruled that access to information is a constitutional right; in 1996, Seoul became an early country to pass a freedom of information law. The country runs exemplary technological infrastructure and e-government services, earning it a raft of accolades from the United Nations Public Administration Network. Yet South Korean authorities have also chilled the same democratic expectations to an open and responsive government in recent years, stepping up censorship of the press and Internet, the OGP study finds.

 

Last year, South Korea lost its top ranking for political rights in Freedom House’s annual report, Freedom in the World. In 2011, the organization downgraded its press and Internet freedoms ratings on South Korea from “free” to “partly free.” The rollback goes across the spectrum, hurting freedom of expression and access to information. Last year, about 63,000 Korean web pages were blocked, up from the 4,730 websites blocked in 2008 at the request of the Korea Communications Standards Commission, the public Internet regulator. The body makes these requests for websites that violate a pornography ban and spread alleged North Korean propaganda, to name a few examples. In 2013, authorities indicted 102 people under the 1948 National Security Act, a more than threefold increase from 2006. The vague law, which bans praising, encouraging, or propagandizing for North Korea, has been used to muzzle political opponents and satirists. Also last year, the United Nations special rapporteur on the situation of human rights defenders, Margaret Sekaggya, warned that “certain laws and practices” in South Korea do not meet international standards in freedom of expression and peaceful assembly. These are all concerns for the evaluation arm of the OGP, an international membership organization with 63 participating governments that pledge to become more open, responsive and accountable to citizens. Under membership guidelines, governments are expected write a National Action Plan, consult a wide range of civil society organizations, and partake in an evaluation process with a national researcher.

 

However, the Ministry of Security and Public Administration, the body that oversees South Korea’s OGP membership commitments, didn’t respond to requests for information for much of the research period. In its response to the draft report, the ministry has mainly emphasized steps it has taken to reduce corruption, although nearly all were carried out before South Korea published its National Action Plan in April 2012, beginning participation. A self-assessment report released by the ministry in February 2014 marks accomplishments in the “Government 3.0” transparency project. Surely President Park wants her nation to stay the healthy and vibrant republic that has been so successful in the past two decades. But before any effort for “open data” will translate into “open democracy,” her administration will need to address other chronic problems that will stop citizens from getting the information they need to hold their government accountable. It can revise criminal defamation laws and repeal the National Security Law, for starters. [Editor’s note: Lim Byung Chul, a deputy director at the Ministry Of Security And Public Administration said that the ministry “faithfully” replied to all external requests related to the Open Government Partnership.] Geoffrey Cain is the South Korea researcher for the Open Government Partnership’s evaluation arm, the Independent Reporting Mechanism. 

From http://blogs.wsj.com 02/18/2014

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South Korea, Nigeria Collaborate on E-Government Master Plan

 

The federal government has contracted the Korea International Cooperation Agency (KOICA) to develop an e-Government master plan as part of the global best practices obtained world over. This was disclosed by the minister of communication technology, Omobola Johnson, during a strategy workshop on master plan for e-government in Nigeria, organised by the ministry of communication technology in collaboration with KOICA and Sangmyung University, South Korea in Abuja. The minister represented by director of e-government in the ministry, Dr Tope Fashedemi, said the federal government turned to the Korean government to help it develop an e-government master plan because Korea had been adjudged competent in the field, saying the development of a national master plan would help Nigeria take its rightful place in global development. He said, "The e-government training was part of bilateral cooperation between Nigerian government and its Korean counterpart. The first phase of the project is to develop an e-government Master Plan for Nigeria as being the global best practice in driving e-government, then to be followed by the establishment of the e-government training centre at the Public Service Institute of Nigeria."

From http://allafrica.com/ 02/20/2014

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MYANMAR: World Bank Approves Funding for E-Government

 

The World Bank has approved funding to Myanmar to begin putting in place the foundation for e-government in the country, as part of a broader US$31.5 million project to reform Myanmar’s telecommunications sector.  The project will include developing the Myanmar National Portal which aims to provide citizens, businesses and visitors with a single online window for government information and services. Over time the national portal will become a mobile friendly tool for users to find information in the Burmese language and in English. Users will be able to provide suggestions and feedback about poor service delivery or incidents of corruption, and transact services in a safe and convenient electronic environment. The project will also provide technical assistance to conduct a due diligence review of laws covering privacy, data protection, cyber crime, and access to and freedom of information. It will identify gaps in these laws and recommend a legal and regulatory framework consistent with international good practice.

From http://www.futuregov.asia/ 02/17/2014

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MALAYSIA: Moving from E-Government to Smart Government

 

“We are now in the smart government phase compared to e-government earlier, and this is in line with how communication technology is being used and the higher demand for information by the people,” says the Malaysian Minister in the Prime Minister’s Department, Datuk Joseph Entulu Anak Belaun. He highlighted the need to ensure that information is useful and eases transactions between government and citizens. He urged government agencies and ministries to regularly update their websites so that the latest information is displayed. The Minister was speaking at the opening of the Malaysia CIO and Malaysian Open Source Software Conference organized by the Malaysian Administrative Modernisation and Management Planning Unit. Smart government represents the next level of government-to-citizen interaction, he believes, and demands a shift in focus on how technology is used. The Malaysian Government had mapped out 69.97 per cent of its 12,051 services currently offered online as of September. It plans to achieve 70 per cent by the end of the year. The conference was themed ‘Charting the Next Level of SMART Government’, where ‘SMART’ stands for Social, Mobility, Analytics, Readiness and Trust. The conference looks to raise awareness of and promote sharing of best practices on ‘Next Level of SMART Government’.

From http://www.futuregov.asia/ 12/24/2013

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Malaysia to Cut National Expenditure with ICT

 

Malaysia’s Minister of Communications and Multimedia, Datuk Seri Ahmad Shabery Cheek, has highlighted that ICT can play an important role in reducing the government’s national expenditure. Prime Minister Datuk Seri Najib Tun Razak has put forward recommendations towards reducing public sector expenditure. Minister Ahmad Shabery has said that in order to realise the recommendations, his ministry will leverage ICT to convey and implement government policies to the target group rapidly and accurately. He added that with technology, the government will no longer need to incur high expenses on traditional means of interacting with its agencies and citizens. Together with the Malaysian Administrative Modernisation and Management Planning Unit, the Communications Ministry will also propose and coordinate the use of ICT in a wider manner in other ministries.

From http://www.futuregov.asia/ 01/06/2014

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PHILIPPINES: Local Government Units to Leverage Google Cloud

 

The Department of Interior and Local Government (DILG) recently conducted an orientation and hands-on training on Google Cloud computing in a bid to facilitate effective collaboration between the local governments in Central Luzon region. The Central Luzon region is composed of seven provinces and according to the 2010 Census, is home to ten million people. According to an official statement, apart from introducing the benefits of using Google’s cloud platform, the training also aims to establish an online reporting and monitoring system for Central Luzon to make it easier for managers to access, share and consolidate data in a timely and user-friendly manner. Furthermore, the activity also aims to establish a collaborative database which shall contain information LGUs can use for their day-to-day operations and services. “This activity is in accordance with our programme outcome to strengthen internal governance by establishing an on-line reporting and monitoring system using Google cloud. By doing so, LGU personnel from various provinces can work collaboratively with each other on a single platform allowing them to achieve productivity and efficiency in ways never before possible,” said DILG Regional Director Florida Dijan.

From http://www.futuregov.asia/ 11/29/2013

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The Philippines to Form IT Advisory Council for 2016 Automated Elections

 

The Commission on Elections (COMELEC) and the ICT-Office of the Department of Science and Technology (DOST) is calling on the reconstitution of the COMELEC Advisory Council (CAC) to provide recommendations on the Automated Election System (AES) for the upcoming 2016 National and Local Elections. The CAC will be made up of nine members from the academe, non-government electoral reform organisations, ICT professional organisations and select government agencies. They will be tasked with providing recommendations on the most appropriate, secure, applicable and cost-effective technology to be applied in the AES. Previous CAC members were composed of senior decision makers from agencies such as the Department of Education, DOST, Philippine Computer Society, University of the Philippines, Consortium of Electoral Reforms, CIO forum and the Philippines Electronics and Telecommunications Federation. According to an official statement the COMELEC and ICTO-DOST is calling the early formation of the council so that they can prepare the budget requirements and ensure that the relevant stakeholders have enough time to provide their necessary input. “We are hopeful that with the early convening of the CAC for the upcoming 2016 automated election, we can minimise potential security issues that came up in the previous elections such as the late release of the source code,” said Louis Casambre, CAC Chairman and Executive Director of the ICTO-DOST.

From http://www.futuregov.asia/ 01/07/2014

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Philippine Customs Agency Launches Transparency Portal

 

The Bureau of Customs (BOC) unveiled a new website called “Customs ng Bayan” (Customs of the Nation) as part of newly-appointed Customs Commissioner John Phillip Sevilla’s initiatives to “uproot” the agency from its long history of institutionalised corruption. “We are publishing reports of almost every importation into the Philippines in December 2013. Going forward, we intend to publish this list every month,” Sevilla said in an official statement. Each item in the list represents a specific quantity (measured by weight) of a specific item that was imported by a specific importer on a specific day. The list- 88,006 items in December 2013 alone- is organised by major product groups, using the Harmonised Standard (HS) Code classification system. “For each item, we include information such as a description of the item imported, its HS code number and standard HS code description, what country the item came from, its value and the amount of duties and taxes collected on that item.”

 

The Bureau of Customs, for the past years, has been one of the country’s most prominent faces of corruption in the government. According to Sevilla, all of that is about to change as they make drastic shifts in leadership, personnel and processes. In particular, he highlighted the importance of leveraging ICT to support the administration’s reform agenda. “We need to improve the capacity of our IT systems to comply with needed reforms,” he said, adding that the Bureau is now studying the feasibility of implementing a single IT platform for all transactions, which involves improving the planned Php 442.3 million (US$9.8 million) National Single Window (NSW) project. The NSW will facilitate trade through efficiencies in the Customs and authorisation processes. It will allow single submission and accelerated processing of applications for licenses, permits and other authorisations required prior to undertaking a trade transaction.

From http://www.futuregov.asia/ 01/08/2014

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The Philippines Highlights Importance of Integrated Financial Management System

 

Department of Budget and Management (DBM) Secretary Florencio Abad underscored the importance of the Government Integrated Financial Management System (GIFMIS), a program at the center of the Aquino administration’s goal to integrate fiscal oversight and reporting systems in the Philippine bureaucracy. “As part of the agency’s budget reforms, the GIFMIS is geared towards providing reliable, accurate, and updated financial and performance information. The system will collect and organise financial information in a central database which will support budget preparations, management, accounting and financial reporting initiatives across the DBM, Commission on Audit and the Department of Finance,” Abad said. In addition, GIFMIS is expected to reduce the administrative costs such as paper documentation and various IT systems, resulting in more savings more the government. Now that public bidding for the consulting services has begun, DBM is looking to secure the best service possible to ensure that fiscal automation requirements are properly met. “We cannot emphasise the importance of GIFMIS enough. For the longest time, fiscal management across the bureaucracy was composed of disparate systems, without a single unifying program supporting a whole body of related processes. Once we have GIFMIS in place, we can expect improved efficiency in the way we manage public funds, from budget planning all the way to auditing and financial reporting. It’s really a program that strikes at the heart of transparency and openness issues in the country’s fiscal processes,” he said.

From http://www.futuregov.asia/ 01/10/2014

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The Philippines Simplifies Budget Preparation with Online System

 

The Department of Budget and Management recently rolled out an Online Budget Execution Documents (BEDs) System for government agencies, as part of the current administration’s public financial management reforms. The Online BEDs is a web-based system which will simplify the preparation of various budget execution documents in government agencies. It aims to lessen the forms to be manually accomplished and give agencies a more convenient and easier way to prepare and promptly submit budget execution documents containing the agencies’ physical and financial plans, targets and monthly disbursement programme. According to an official statement, the system is crucial for the efficient cash programming and timely issuance of cash allocations to fund the implementation of government programmes and projects. Furthermore, the system will also enable agency Central Offices to generate consolidated reports of the BEDs of their attached agencies, regional offices and operating units.

From http://www.futuregov.asia/ 01/13/2014

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The Philippines Launches Data.gov.ph

 

President Benigno Aquino III launched the Philippine government’s official transparency portal called “Open Data Philippines” as part of his administration’s ongoing reforms towards instituting good governance. Open Data Philippines is a website for publicly available, up-to-date national data on categories such as economics and labour, transport and traffic, environment, geospatial data, health, education and many more. During his speech at the Good Governance Summit held in Manila earlier this week, the President emphasised that everyone should not make the mistake of thinking that Open Data Philippines stops at being a repository of data. “Ultimately, opening data is more than just making columns and rows of figures available for viewing; it is about empowering the people through information,” he said. “As President, I thought that I would have access to all kinds of information any time, every time, and all the time. To a degree, that is true. But it is not as simple as punching a few keys on a keyboard. Sometimes, it actually involves wading through documents that are fragile, given their age—and that only happens, of course, if you can find out immediately where these documents are located. With Open Data Philippines, we have useful and relevant information at our fingertips—which we can use to better assess, improve, and even develop programs and policies.” Furthermore, he also highlighted how developers can make use of the data available in the portal to create their own applications to address needs and issues in their local communities. Among those already included in the website are applications that can help Metro Manila residents plan their daily commutes. Other applications seek to make government expenditures more accessible such as those developed during a recent hackathon hosted by the Department of Budget and Management.

From http://www.futuregov.asia/ 01/17/2014

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SINGAPORE: Government’s E-Engagement Platform Rolls Out Facebook Login

 

REACH, Singapore government’s e-engagement platform has introduced a Facebook login for its discussion forum today, said Dr Amy Khor, Senior Minister of State, Health and Manpower and Chairman of REACH. According to REACH, there have been incidents of name-calling and troll postings from unidentified users in the forum previously, when no login was required. “We are doing this to ensure you have a safe and conducive online forum to give your feedback and discuss national issues with fellow Singaporeans,” said Khor. Facebook login provides a certain level of authentication as it removes the anonymity. While REACH wants to keep an open public space to discuss national issues and government policies, it also needs to ensure a safe environment for constructive discussion. Khor reminded the public that candid feedback is still encouraged. “We want to hear your honest views, suggestions and opinion, no matter how critical they may be.” “Your ideas, thoughts, aspirations will go towards improving policies for a better life for all Singaporeans. It’s our desire to see the REACH discussion forum become a safe space for all of us to have civil and constructive discussions,” added Khor who invited everyone to join the forum. A study in June showed that 62.2 per cent of Singaporeans are on Facebook. REACH believes that the popularity of Facebook makes it a convenient login for users. REACH was set up to gather and gauge ground sentiments, reach out and engage citizens, as well promote active citizenry through citizen participation and involvement. The team recognises that the social media landscape is always evolving. So they will review the login process regularly to keep pace with the development.

From http://www.futuregov.asia/ 12/12/2013

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BANGLADESH: Telecom and ICT Ministries Merged

 

The government has merged the Ministry of Posts and Telecommunications with the Ministry of Information and Communication Technology.The fresh nomenclature for it would be the Ministry of Posts, Telecommunications and Information Technology.

From http://newsfrombangladesh.net/ 02/10/2014

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INDIA: Maharashtra Creates Virtual Cadre to Lead e-Gov Projects

 

Directorate of Information Technology (DIT), has announced names of employees selected for the Virtual IT cadre scheme of Government of Maharashtra. Project Implementation Committee (PIC) has approved selection of six employees from different line departments, to be inducted into Maharashtra Virtual Cadre from December 1, 2013. Maharashtra would be the first state in India, to rollout such cadre.This consists of two employees each from the CM Office and the Agriculture Department and one employee each from the School Education Department and the Finance Department. These employees would function as “IT Champions”, to spearhead various state and central level e-Governance initiatives within their own departments.

 

Virtual IT Cadre initiative of Government of Maharashtra aims to create a team of eGovernance champions within line-department. Government of Maharashtra is implementing very large number of e-Governance projects across various state departments.In order to ensure successful implementation of these initiatives and sustained development of e-Governance in the line-departments, it is necessary to create strong IT teams within the departments.These champions would execute, manage and monitor e-Governance project of the department. They shall be given extensive training on ICT and e-Governance. They shall be appointed for initial period of three years, subject to yearly review of performance of the candidate in e-Governance. After initial appointment of three years, there shall be cooling-off period of 2 years for the selected employee. This scheme also entitles certain incentives to the selected employee.

From http://egov.eletsonline.com/ 11/27/2013

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India and South Korea Sign MoU for Mutual Recognition of Digital Signature Certificates for Efficient E-Governance/ Cross Border Trade Facilitation

 

India and South Korea (i.e. Republic of Korea) here today signed a Memorandum of Understanding (MoU) on Digital Signatures for facilitating the effective and efficient paperless Bilateral Trade and Commerce. It was signed in the presence of Shri Kapil Sibal, Minister for Communications and Information Technology and Shri Mun-kee Choi, Minister for Science, ICT and Future Planning, Republic of Korea. It was signed between the Controller of Certifying Authorities, Ministry of Communications and IT, Government of India and the Korea Internet & Security Agency, Ministry of Science, ICT and Future Planning, Republic of Korea. Digital Signatures are being widely used in India and South Korea for various domestic applications relating to e-Governance, e-Trade, e-COO (Certificate of Origin), e-Tendering/ e-Procurement, e-IPO (Intellectual Property Office), e-Income Tax, e-Banking, e-Company Registration and Administration, e-Mail signing, encryption, etc. However, a Certifying Authority recognised in Republic of Korea is currently not recognised in India and vice-versa. Hence, Digital Signatures created under regulatory regime in Republic of Korea are not recognised as legally valid in India and vice-versa. This causes impediment to the best practices of International Trade and Commerce. Today’s MoU will see cooperation between the two countries which will finally lead to mutual recognition of digitally signed documents. This arrangement will further boost bilateral trade between the two countries and pave way for similar landmark Multilateral/ Bilateral arrangements.

From http://pib.nic.in/ 01/17/2014

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Indian Govt to Invest in Cloud e-Government Infrastructure

 

The Indian government has announced the MeghRaj project to develop a cloud computing infrastructure for government services and optimise state IT spending. Kapil Sibal, Minister of Communications and Information Technology, said the national cloud project, to be implemented by the National Informatics Centre, aims to speed up the development and deployment of e-government applications. The cloud computing platform will be spread across multiple locations, built on existing or new infrastructure, following a set of common protocols, guidelines and standards issued by the government. Two policy reports, ‘GI Cloud Strategic Direction Paper’ and ‘GI Cloud Adoption and Implementation Roadmap’, have been prepared by the Department of Electronics & Information Technology to guide the project. The Meghraj services will help state departments procure ICT services on demand, rather than investing upfront in new capital equipment. This will include platforms for self-service portals, secure VPNs and software as a service.

From http://www.i-policy.org/ 02/06/2014

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Odisha Govt. Asked to Integrate ‘Mobile Seva’ in E-Governance Projects

 

The Union ministry of communications and information technology has urged the Odisha government to integrate ‘Mobile Seva’ scheme in various e-governance projects of the state. ‘Mobile Seva’ is a countrywide initiative on mobile governance that aims to enable all government departments and agencies to provide services on various mobile channels such as short message service (SMS), integrated voice response system (IVRS), unstructured supplementary service data and mobile applications. To encourage early adoption of ‘Mobile Seva’, it has been decided that SMS services will be offered free of cost to government departments during the current duration of the ‘Mobile Seva’ project. I request you to take this opportunity to fully integrate ‘Mobile Seva’ in the Mission Mode projects and other projects in various departments of your state for offering various citizen centric services through mobile phones and tablets, informed Rajendra Kumar, joint secretary, Union ministry of communication & information technology stated in a letter to the Odisha IT secretary.

 

Over 790 departments/ agencies across central, state and local governments have adopted ‘Mobile Seva’ to deliver services to citizens through SMS. More than 250 public services are already available to citizens and other stakeholders. The ‘Mobile Seva’ initiative of the Union government aims at mainstreaming mobile governance in the country as a compelling new paradigm for delivery of public services electronically through the mobile platform. Government departments and agencies at central, state and local levels touch over 1.2 billion citizens in their day-to-day lives. Implementation of ‘Mobile Seva’ is expected to bring all these government departments and agencies on to this common platform and reach over 900 million mobile subscribers in the country with public services. ‘Mobile Seva’ aims to provide a one-stop solution to all the central and state government departments and agencies across the country for all their mobile service delivery needs.

From http://egov.eletsonline.com/ 02/11/2014

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AUSTRALIA: Lessons in Promoting Open Government

 

Technology is changing the way governments think, and one of the most crucial areas of change is in information management. How do governments leverage these technologies to improve information management and ultimately promote open, transparent governance? FutureGov spoke to Professor John McMillan, Australian Information Commissioner, on how the Office of the Australian Information Commissioner (OAIC) is leveraging Big Data and promoting open government, to bring new opportunities to Government information management. “What is really driving the cultural change in government nowadays is technology. It is transforming the way we collect, use, share, store and protect information. Technology opens up new threats but also wonderful new opportunities for information management.”

 

"Good privacy is good business"

“The laws that we administer — the Freedom of Information and Privacy Acts — were created in a world of hard copy records. But today’s world of digital records completely changes the agenda. You realise that you can extract extraordinary value from assembling all the data. Particularly with Big Data, there are enormous resources we can consolidate, and better analyse and evaluate,” Professor McMillan said. With the increasing volume of government-held data, privacy is gaining even greater importance: “A high proportion of the data connects in someway to individual, personal information. This is at the heart of the data collected by tax, health, immigration offices,” he remarks. “So while you’re rolling out an information sharing strategy, you also need to use technology more effectively to filter out the personal information and reassure the public that their data is secured.” The OAIC strongly advocates the principle that “good privacy is good business” — it is very much in the interest of both government and industry to have strong privacy practices, Professor McMillan says. “Agencies also have immense security and privacy worries about data integration when sharing with other agencies. One of the challenges we have is encouraging information sharing while ensuring that those concerns are addressed.”

 

A coherent national plan for open government

Professor McMillan adds that while drawing value from Big Data is in the interest of government, the value of the data is fully realised if it is made available to others in the community. Australia announced in May this year that it is joining the global Open Government Partnership (OGP), something the OAIC has strongly advocated. Australia has already achieved a great deal in open government, including a strong FOI Act, the Declaration of Open Government, commitment to the Gov2.0 strategy, and strong laws on declaration of interests and integrity of government. “While the OGP allows us to showcase our strong tradition in open government, it also provides an opportunity to identify gaps and challenges ahead,” Professor McMillan notes. The next step for Australia is to create a national action plan for open government: “This will be a valuable opportunity to bring all the different strands into one coherent national plan. The plan has to be developed in consultation with the community, industry and all levels of government,” he says.

 

Professor McMillan believes that strong leadership is crucial for Australia to move forward with the OGP: “Australia has not kept pace with some of the other countries in the world. There’ve been quite significant leaps forward in UK, Canada and US. Those big changes have been led by their national leaders. We’re strongly pushing that effective information policy requires strong leadership.” Professor McMillan emphasises the need to work actively with the large number of other agencies to develop a coherent national action plan for open government and information policy. At the same time, the OAIC is also working to ensure that the privacy reforms are successfully operational in March 2014. “An enormous number of things are happening in Australia. There’s tremendous innovation, and commitment to the digital age and information management. These efforts need to be brought together under a coherent plan, particularly a plan that involves both the state and the national governments,” Professor McMillan says. Professor McMillan will be speaking at FutureGov Summit Australia in Canberra on 2-3 December 2013 on re-thinking the government’s role with open data.

From http://www.futuregov.asia 11/27/2013

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Australian Minister Calls for Innovation in Digital Government

 

Highlighting the potential of digital government to transform the public sector, Australian Minister of Communications, Malcolm Turnbull, says digitisation makes it easier for citizens and businesses to interact with government. In order to derive the full benefits, there needs to be a change in attitude towards digital engagement. Addressing more than 300 government leaders and technology experts, the Minister opened the fourth annual FutureGov Summit Australia 2013 in Canberra on 2 December. Emphasising the key challenges and policy directions for digital engagement in the Australian Government, the Minister set the stage for two days of intensive discussions around the latest ICT developments impacting government service delivery in Australia. The critical objective of digital government is not simply to save costs, the Minister noted. “Historically, the function of bodies such as the Australian Government Information Management Office (AGIMO) and its counterparts in other jurisdictions has been to try to achieve greater efficiencies in procurement and cost savings. The critical missing element here in driving a more engaged and responsive digital platform is a lack of coordination. Responsibility for e-government in the past has been spread over several portfolios.”

 

Looking to provide better direction and coordination in e-government, the Coalition released a comprehensive digital economy and e-government policy in September this year. “It set the goal that all services with more than 50,000 interactions per year should be made available online by 2017 with internet as the default option for most services,” the Minister shared. “The biggest barriers to innovation in digital engagement is not technology, but culture and lack of imagination,” he highlighted. While in the private sector the element of competition drives innovation, strong leadership plays a key role in driving innovation in government. A policy of the government is to provide all citizens with a free unique digital address as the destination for all government correspondence. The Department of Human Services and Australia Post have already taken significant steps in this direction with their initiatives in myGov and digital mailbox, respectively. Another area of policy commitment of the Minister is in open data. Recognising the potential of open data in providing “enormous productivity benefits right across the economy”, the Minister said there is room for improvement here in Australia. “The scarcest resource here is not technology, but technological imagination,” he said, urging public sector leaders to embrace change as digital engagement transforms the public sector.

From http://www.futuregov.asia 12/04/2013

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Australian State Government Eases Search Across Platforms

 

Employees of the Department of State Development Business and Innovation (DSDBI) at the Victoria State Government in Australia will soon be able to easily search through large volumes of data stored across multiple internal databases and external sources. Like all government agencies, DSDBI has information stored in a number of systems, such as their intranet, shared network drives, Salesforce, and HP TRIM which is a records management system. Besides these internal sources, the department’s users have to regularly search for information in web sites of Australian Bureau of Statistics, Victoria Online and DSDBI, as well as Hansard that stores all edited transcripts of debates in the Senate, House of Representatives, Federation Chamber and parliamentary committees. The staff found it challenging and time consuming to find the information they needed. Each source contains large volumes of data in a variety of formats and has its own search capabilities and restrictions. With the help of local partner Microsearch, DSDBI deployed HP Intelligent Data Operating Layer (IDOL), a scalable, secure and cloud-based platform that gives users a single point of access to all content sources.

 

The solution searches through all data repositories regardless of its format - including audio, video, images, social media, email, and web content. A more sophisticated search feature is also introduced so users can do advanced filtering, relevant and contextual search results, and concept cloud visualisation. According to DSDBI’s Chief Information Security Officer Dr Suresh Hungenahally, the new search solution has changed the way users are working. Instead of searching a number of different but important sources, users now have quick single access to all the information they need at their fingertips. “This is a classic example of what HP IDOL can do for modern organisations,” said Rohit de Souza, General Manager, Information Analytics, HP Autonomy. “Dealing with a multitude of distributed data siloes is challenging for both administrators and end users—HP IDOL tackles that frustration head on.”

From http://www.futuregov.asia 12/04/2013

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Governments to Favour Cloud over In-house IT Deployments

 

Public cloud offerings are predicted to grow and eventually account for more than 25% of government business services in domains other than national defence and security, according to newly released research. In its latest global report on government IT and transformation to digitalised business models, analyst firm Gartner says that governments will increasingly favour cloud computing over long-running in-house IT deployments to contain costs and increase predictability. “Nevertheless, the heightened sensitivities of many governments, particularly in Europe, will act as the limiting factor on the speed of take up as new, more stringent policies, and possibly legislation on cloud adoption, are developed and implemented,” said Rick Howard, research director at Gartner. According to Howard, government CIOs should “insert themselves into public cloud sourcing decisions, lead discussions of available sourcing strategies with political leadership in the wake of higher levels of concern, and review current cloud migration activities in light of potential legislative changes. “It’s essential for CIOs to recognise that they have a proactive role in ensuring that public confidence in government data handling is maintained by ensuring that data protection policies, contractual arrangements and practices are sound and aligned.”

 

In its report, Gartner says that, faced with “relentless pressure to reduce costs and improve the performance of government agencies,” CIOs must choose between maintaining current operations or transforming government services with fully digitalised business models. According to Gartner, in this environment, government CIOs are uniquely positioned to assume a critical leadership role in cultivating the necessary digital knowledge, competencies and expertise to place technology at the core of every government process. “Governments at all tiers and in all regions of the globe continue to operate in the long shadow cast by the global financial crisis, negotiating growing demands for public services with economic uncertainty and a perpetual state of austerity,” Howard said. “There remains an acute need to reduce the overall cost of providing government services while remaining responsive to citizen expectations. However, the need to manage risk while taking steps to fix broken models with new digital innovations is equally important. CIOs will need to make the case to invest in digital capabilities by recapitalising stressed IT budgets and optimising technology portfolios to provide more stable operations at a lower cost.”

 

In another prediction for the government sector, Gartner forecasts that by 2016, at least 25% of government software development positions will be eliminated to fund the hiring of business intelligence and data analysts. According to Gartner, cloud economies dramatically reduce the need for internal software development and Howard says that “while the conversion to private and public cloud is growing more slowly in government than in the private sector, the need for internal custom software development is being eradicated.” “Information availability is exploding to make data analysis the priority skill. Without analysts and business intelligence, the tidal wave of big data will lead to overload rather than progress,” Howard cautions. Howard says CIOs need to evaluate cloud cost-effectiveness, and that the focus should be on “identifying where cloud offerings provide superior service at low risk and alerting and supporting staff in preparing for new skill sets and job classifications. The key is to use the new tools to solve business problems and to use improved productivity to fund priority innovations. CIOs and their staff can use the productivity made possible by cloud and business intelligence to fund the transitional work required to make the new capabilities operational. They must prepare and sell the business cases required for this progress.” Howard stresses that Gartner’s 2014 predictions for government highlight the “logical consequences and impacts that flow from the adoption of cloud computing, mobile devices, social media and accessibility to new sources of information. “By embracing and not obstructing these disruptive technological changes, government CIOs can pursue opportunities to transform their agency into a digital business.”

 

In other predictions for the next few years Gartner forecasts:

• By 2017, more than 60% of government open data programs that do not effectively use open data internally will be downscaled or discontinued

Externally focused government open data programs have sparked some interesting application development and transparency initiatives, but have not delivered sustainable value for government itself in terms of improved business performance or outcome management. Open data is considered a nice-to-have activity or a compliance exercise that is often delegated to a specific role (such as chief data officer), but has yet to become an essential element of routine business processes. Most open data programs are narrowly approached as an end in itself rather than a means to an end, with benefits that are too indirect or intangible for the agencies that own and publish their business data.

• By 2017, as many as 35% of government shared-service organisations will be managed by private sector companies

 

As private sector sourcing options become more attractive for governments due to cost and service-level advantages, government agencies will increasingly find themselves paying a premium for IT services unless they become more adept in their contract and vendor management abilities. Public-private partnership arrangements have started with infrastructure as a service and will eventually move to integration and software as a service. Initially, cost and service advantages will be clear, but only governments that are able to structure favourable agreements will see continued cost and service advantages. Exit clauses and credible alternatives will support government negotiations and governmental ability to form whole-of-government coalitions will also support contract negotiations.

 

“CIOs and shared-service executives must seek to preserve the relevancy of their service by maintaining or enhancing investment in the enterprise's skills and service offerings, developing multi-sourcing capabilities and regularly evaluating their sourcing decisions,” said Mr. Howard. “It’s essential to develop the dialogue with existing agency leaders and program managers concerning which services are inherently governmental and need to be maintained internally for reasons of security, mission sensitivity or other factors.”

From http://www.itwire.com 12/18/2013

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Understanding and Extracting Value from Govt Data

 

Big Data and information management are being given far higher priority in the Australian public sector that has been historically, says Bryan Stibbard, Area Vice President, Australia and New Zealand at CommVault. At the FutureGov Summit Australia 2013 in Canberra last month, Stibbard spoke to senior government IT leaders, sharing expertise and gaining experiences as he led intimate round-table discussions on ‘Making Big Data Smart Data’. Stibbard shared, “Public sector agencies are not just talking about big data as a volume of data. They’re now talking about how they can make that volume of data more useful and relevant.” In the Australian Federal Government space, CommVault’s role has included transforming businesses that were simply backing up data to actually extracting business value from the data they store, Stibbard told FutureGov. In addition to this, governments are also tackling issues around prioritising, classifying and appropriately storing unstructured data, he highlights. Stibbard and his team advocate that agencies understand their data first and then determine what to do with it, setting policies and directions accordingly. “During this period of innovation, government organisations can look to innovative technologies and solutions in the marketplace,” he urges.

From http://www.futuregov.asia 01/20/2014

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Australian State Engages Citizens to Transform Service Delivery

 

Queensland State in Australia is engaging citizens to revitalise the delivery of frontline services through the One-Stop Shop. Information Technology Minister, Ian Walker, said that the One-Stop Shop will transform the way the Queensland Government delivers its frontline services, putting the customer first with a faster, simpler, more convenient approach. The Government has selected two areas - Scenic Rim and Lockyer Valley - to launch a pilot of its One-Stop Shop programme based on their varied spread of industry and growing residential populations. “We’ll roll out a pilot programme trialling different models for service delivery and continue to work with residents to adjust and improve, and evaluate their successes,” the Minister noted. “Whether customers jump online, call or visit a counter, we want to make it easier to apply for and receive everything from fishing licenses, baby capsule hire and business support to camping permits and emergency updates. Our plan is to have moved 200 services online by the end of 2015 and we’ve made great progress with 38 new services online since July last year, including registering relationships, requesting historical birth certificates and checking your vehicle registration,” he added. This pilot will not only deliver better services for residents of Scenic Rim and Lockyer Valley, but will act as a template of how to improve service delivery across the State, he concluded.

From http://www.futuregov.asia 02/18/2014

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Australian State Opens Online Court Registry

 

New South Wales (NSW) in Australia has launched a virtual courts registry, looking to help save time for lawyers and self-represented litigants who can now submit civil forms online. “Lodging and managing civil claims will be easier, more efficient and faster under the new NSW online courts registry,” says NSW Attorney General, Greg Smith, after announcing that the system is now open to the public following a successful 12 month trial. The NSW Online Registry will be available to anybody involved in a civil case in the NSW Local, District or Supreme Court, including their legal representatives. Lawyers are now able to file 42 commonly used civil forms online without having to queue at a court registry. The Registry also allows court users to easily track the progress of their case, see which documents have been filed and view court orders. Since the launch of the Online Registry, more than 7500 users have registered. Users undergo strict identity verification and will be able to access information only about their own cases. The introduction of the new system reflects the increasing digitisation of court administration - since January last year, over 44,000 civil court forms have been filed online, representing about 11 per cent of the total number of civil forms. This figure is expected to rise significantly over the coming months.

From http://www.futuregov.asia 02/20/2014

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NEW ZEALAND: Govt-Wide Information Management Service

 

New Zealand’s new all-of-government information management service looks to help agencies create better public services in a digital world. Government Chief Information Officer, Colin MacDonald, said, “The new service will improve the ability of agencies to create, store, share, protect and manage their digital information. This will help us to unlock the value of the information held across government to design and deliver new services and support evidence-based policy-making.” A supplier panel has been formed to provide Enterprise Content Management as a Service (ECMS) to government agencies. ECMS is a cloud-based solution for information management. Delivery of ECMS is a specific action in the Government ICT Strategy and Action Plan to 2017. The supplier panel will reduce procurement and purchasing costs for agencies, and the government will benefit from economies of scale created by volume discounts over time. The panel consists of Intergen, Team Informatics and Open Text.

 

Services include document and records management, workflow and collaboration tools, and efficient access to information through mobile devices. MacDonald added that privacy was a key consideration during the procurement process. “EMCS allows agencies to set and control who has access to information stored in the ECMS. This information can be audited by each agency.” The Ministry of Primary Industries led the procurement process, working closely with the Department of Internal Affairs (DIA), Department of Conservation, Ministry of Social Development and NZ Police. DIA will be responsible for the ongoing management of the supplier panel. MacDonald cited this as a “great example of agencies working together for the good of the entire State sector”. The ECMS is part of a range of cloud-based solutions that the New Zealand Government is employing to simplify ICT management in agencies, enable collaboration, and make the agencies more efficient and effective. A whole-of-government desktop management service was announced last year, and an office productivity service to standardise the approach to email is expected early this year.

From http://www.futuregov.asia 01/10/2014

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New Zealand Appoints E-health Ambassadors

 

Health Minister Tony Ryall has named a group of seven innovative GPs who will lead the way in a national rollout of patient portals this year. “A patient portal is an online service which allows a patient to securely log in and do things like check their latest laboratory test results, order a repeat prescription, or send a message directly to their GP – all from the convenience of their home,” explains the Minister. “This gives patients much greater access to their own health information and the ability to manage more aspects of their own care. The portals also offer huge benefits for doctors, and I’ve already received great feedback from GPs about the benefits of having this service in their practice.” The newly appointed eHealth Ambassadors are: Dr Richard Medlicott, a Wellington GP; Dr Bev Nicolls, a Nelson/Marlborough GP; Dr Damian Tomic, a Hamilton GP; Dr Brendon Eade, a Te Aroha GP; Dr Karl Cole, an Auckland GP; Dr Andrew Miller; a Whangarei GP; and Dr Sue Wells, University of Auckland.

 

The abovementioned eHealth Ambassadors are all either using a patient portal or are in the process of introducing one. They will work closely with the National Health IT Board to encourage more GPs to establish patient portals in their practices this year. “Between 15 to 20 percent of general practices have, or are in the process of implementing these portals. By the end of the year we want at least half of all general practices in New Zealand to be offering a patient portal. “Having these innovative GPs available to help other GPs with practical advice and give the benefit of their own experiences will really help to encourage the further rollout of portals around New Zealand,” he says.

From http://www.futuregov.asia 02/19/2014

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SOLOMON ISLANDS: Launching Its New Electronic Civil Registration System

 

Solomon Islands has taken another step forward in improving its services to citizens with the official launching of its new Electronic Civil Registration Database System, replacing the previous paper- based system, on Friday 7th February in Honiara. This new system guarantees a much more secure, centralized, reliable and transparent system of storing and maintaining records of all births in Solomon Islands, as well as capturing and maintaining data on other key vital events such as deaths, causes of deaths, changes of names, and eventually other functions including marriages and adoptions. During the launch, the Prime Minister Gordon Darcy Lilo, the Deputy Prime Minister Manasseh Maelanga, the Permanent Secretary of the Ministry of Home Affairs Fred Fakarii, together with Fiona Misake, 11 year old girl from Malaita province, had their births registered and were presented with their birth certificates. The Prime Minister opened his official remarks at the launch of the system emphasizing how it marks a very significant milestone in the development of the country. In explaining to the audience what birth registration is, the Prime Minister highlighted that, “a birth certificate is the most tangible proof that a Government legally recognizes a child as a Member of society” and that a child who is not registered at birth is invisible in the eyes of the authorities.”

 

Chief of United Nations Children’s Fund (UNICEF) Solomon Islands, Yun Jong Kang, highlighted the importance of birth registration as the right of every child. “The Convention on the Rights of the Child says that every child has the right to be registered at birth without any discrimination, however birth registration is more than just a right; it is the starting point for recognizing a child’s identity and existence.” He explained that birth registration guarantees a birth certificate which is essential to access key services such as school enrolment, health treatment, social security benefits, opening a bank account, obtaining a passport to travel overseas, as well as supporting the enforcement of minimum age legislation as in the case of child marriage or children getting in contact with the justice system. The coverage of birth registration of children in Solomon Islands is currently unknown. However, according to a UNICEF-supported assessment carried out in 2007, Solomon Islands is estimated to be the lowest in the Pacific with approximately 0.1% of all births formally registered in 2007. Yun Jong Kang said that because of this, UNICEF’s support aims to assist the Solomon Islands Government to progress towards its target of 100% births registered in Solomon Islands by 2015, as detailed in the Solomon Islands’ National Children’s Policy.

 

Among the key efforts to strengthen birth registration coverage in Solomon Islands since 2010, the partnership with the Ministry of Home Affairs and Ministry of Health to facilitate direct registration at birth through selected health facilities across the country (currently in Honiara, Western Province, Choiseul Province and Guadalcanal), as well as the establishment of the centralized electronic database to strengthen accuracy and reliability of Civil Registration data and processes. “It is our hope that the Government will fully integrate this system into the Ministry of Home Affairs plan, including future allocation of human and financial resources, to ensure sustainability”. Kang also acknowledged the partnership with the Solomon Islands Government, Development partners, particularly WHO and SPC, together with funding support from the European Union, Australian Government, and the New Zealand Government. Birth Registration and Civil Registration services are currently available in Honiara, at the Civil Registration Department of the Ministry of Home Affairs, level 6, Anthony Saru Building.

From UNICEF PACIFIC/PACNEWS 02/12/2014

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Africa: Bill Gates - Digital Currency Could Help Poor

 

The Microsoft co-founder also discussed the NSA, his investment in the nuclear company TerraPower, and cloud computing during his Reddit "Ask Me Anything." Bill Gates took to Reddit on Monday for his second “Ask Me Anything” (AMA), just one week after Microsoft announced the appointment of CEO Satya Nadella. The Microsoft Co-Founder used his time in the AMA to (again) voice his approval of the company’s direction toward cloud services that Nadella’s elevation represents. “I am excited about how the cloud and new devices can help us communicate and collaborate in new ways,” Gates wrote. “The [new operating system] won’t just be on one device and the information won’t just be files … I was thrilled Satya asked me to pitch in to make sure Microsoft is ambitious with its innovation.” Gates fielded questions about a host of topics, including digital currency systems like Bitcoin.

 

Gates expressed his belief that it could ultimately improve the lives of the poor in places like India and Africa. “In Kenya, M-pesa (a digital money transfer service offered by telecom giant Vodaphone) is being used for almost half of all transactions,” Gates wrote. “Digital money has low transaction costs, which is great for the poor because they need to do financial transactions with small amounts of money. Over the next five years I think digital money will catch on in India and parts of Africa and help the poorest a lot.” Gates also wrote that he believes new nuclear power services need to be brought into the market. “We need low cost energy that is totally reliable,” Gates wrote. “Most renewables will require storage, which is expensive to do. Nuclear will make a contribution if we can make it safer, cheaper and deal with waste better.” Gates is one of the largest investors in the firm TerraPower, a Seattle-based company working to develop new methods to produce nuclear energy. Gates also waded into the debate on NSA spying. He called it a “complex issue.” “Privacy will be increasingly important as cameras and GPS sensors are gathering information to try and be helpful,” Gates wrote. “We need to have trust in the way information is protected and gathered.” But, he added: “I do think terrorism with biological or nuclear weapons is something we want to minimize the chance of.”

From http://www.govtech.com/ 02/10/2014

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EUROPE: U.K. - Government IT Contracts to Be Limited to 100m

 

Cabinet Office Minister Francis Maude has announced that going forward no IT contract will be allowed to be worth over 100 million in value - unless there is an exceptional reason to do so. A number of "red lines" for IT contracts have been published for departments to follow, in a bid to increase competition in the sector and free departments from longstanding inflexible contracts with IT providers. The announcement follows a string of procurement reforms introduced by the Cabinet Office that aim to squeeze out the 'oligopoly of suppliers' that have dominated central government IT in recent years, following a series of high profile failures. It is hoped that departments will begin to work with more SMEs and reduce costs as a result.

 

Some recent reforms include a commitment to introduce fewer frameworks going forward (with three being cancelled as a result) and the introduction of more agile, competitive frameworks, such as the G-Cloud and the Digital Services framework. Both these frameworks have a high number of companies signed up that have never done business with government before, as well as a high proportion of SMEs listed. The Cabinet Office also created the Crown Commercial Service, which will be responsible for all common departmental spend, and aims to restore the government's poor track record of negotiating good value for money deals for departments. "Big IT and big failure have stalked government for too long; that is why this government is radically rethinking the way it does business," said Maude. "We are creating a more competitive and open market for technology that opens up opportunity for big and small firms. These red lines will ensure the government gets the best technology at the best price and we will be unashamedly militant about enforcing them to provide value for hard-working taxpayers."

 

The other "red lines" published include:

Companies with a contract for service provision will not be allowed to provide system integration in the same part of government

There will be no automatic contract extensions; the government won't extend existing contracts unless there is a compelling case

New hosting contracts will not last for more than two years

 

The Office of Fair Trading is also conducting an investigation into the supply of ICT goods and services to the public sector and is engaging with IT suppliers, central and local government and other public sector organisations, trade bodies, academics and business organisations. The government has said that "smarter purchasing" delivered savings of 3.8 billion in 2012 to 2013 and a drive to digitise services has saved a further 500 million. Liam Maxwell, the government's CTO, said: "To create the efficient and responsive services that the public demands, government must have access to the most innovative, most cost-effective digital solutions. "That means going to the widest range of suppliers, and giving ourselves every opportunity to renegotiate and reassess contacts. It rarely makes sense to simply extend a contract based on yesterday's technology and prices and these red lines make clear that we are doing business in a different way."

From http://news.idg.no/ 01/27/2014

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U.K. Government Unveils 73m Fund for Big Data Projects

 

Universities and Science minister David Willetts is expected to announce that four UK research councils will receive new funding totalling 73 million to work on their big data projects. The government has designated big data as one of the eight "great technologies of the future" that support UK science strengths and business capabilities. It most recently announced 189 million of funding for big data in the Autumn Statement 2012. At a GovNet conference today on high performance computing and big data, Willetts is expected to outline the details of the projects that will help bring large sets of complex data into usable formats for researchers to use. For instance, the Medical Research Council (MRC) is investing 50 million in bioinformatics, which uses many areas of computer science, statistics, mathematics and engineering to process biological data. This could be used to improve researchers' understanding of human disease.

 

A second tranche of funding, 4 million, is going to the Arts and Humanities Research Council (AHRC), for 21 new open data projects. The council will make large datasets usually only accessed by academics available to the public. For example, Lancaster University is working on a project to 'unlock' thousands of musical scores that are stored online as frozen images. The Economic and Social Research Council (ESRC) is investing 14 million in four new research centres at Essex, Glasgow, UCL and Leeds Universities. These centres aim to make data from private sector organisations and local government accessible to researchers investigating a wide range of subjects, from transport to obesity. This is the second phase of the data research network announced last year. Phase one was set up to extract information from government departments.

 

Meanwhile, the Natural Environment Research Council (NERC) is spending 4.6 million on 24 projects to help UK researchers take advantage of existing environmental data. For example, one project will digitise images of the solar disc dating back as far as the 1900s, to help scientists understand severe space weather risks. "Big data is one of the eight great technologies of the future and a priority for government. It has the potential to transform public and private sector organisations, drive research and development, increase productivity and innovation and enable market-changing products and services," Willetts is expected to say. "This funding will help the UK grasp these opportunities and get ahead in the global race." According to SAS research, organisations that invest in big data technologies could help generate 216 billion for the UK economy and create 58,000 jobs by 2017.

From http://news.idg.no/ 02/06/2014

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LATIN AMERICA: Mobile Enterprise Services Market

 

Value-added Services and Mobile Applications Lead to Market Growth

This study focuses on analyzing what mobile carriers in Latin America are doing regarding mobile enterprise services. The key focus areas of the research are main trends for mobile enterprise services, market assessment and forecast, and types of services by carriers. The study includes a forecast from 2012 to 2018, with a base year of 2012. The geographic scope includes the Latin American countries of Brazil, Colombia, and Mexico.

 

Key Findings

•Mobile enterprise value-added service (VAS) is on the radar of information and communication technologies (ICT) companies as one of the most promising revenue streams in the next years.

•VAS such as location-based services, voice virtual private network (VPN), mobile office, mobile cloud computing, application-to-person (A2P) short message service (SMS), and other mobile enterprise services are being improved and expanded to increase average revenue per line (ARPL) and improve customer experience.

•Telcos want to offer integrated solutions to optimize the adoption of mobile enterprise services by small, medium, and large businesses. These solutions also drive an increase of data services and voice services of carriers' infrastructure, thus providing a base to preserve the traditional telecom business.

•The Latin American application ecosystem is being developed, and the availability of different mobile applications is expected to increase heavily in the coming years. Companies are likely to adopt applications under mobile device management (MDM) solutions to guarantee security and to handle the phenomenon of consumerization as personal smart device adoption in enterprises continues to grow.

 

•Frost & Sullivan estimates that the mobile enterprise services market revenue for Brazil, Colombia, and Mexico will grow from $X billion in 2012 to $X billion in 2018.

•Major regional telcos such as Movistar/Vivo, Claro, Oi, TIM/Personal, and Nextel have a strategy to foster the development of VAS for mobile enterprise services. This strategy is often designed to add mobility to data communications network solutions such as Internet protocol (IP) VPN multiprotocol label switching (MPLS) and to engage the clients in the whole portfolio of an integrated convergent telco.

•However, many solutions are still tailor-made for special projects. For further adoption, it is important that off-the-shelf products are provided by telcos with easy contract options by clients as a few telcos have been implementing cloud services applications stores.

•Frost & Sullivan expects that with the evolution of 4G networks and Wi-Fi hotspots, the experience with cloud services will be enhanced, allowing for the development of more advanced services such as video.

 

•For the client, the return on investment (ROI) needs to be calculated for large projects. However, the as a service model provides easy access for small and medium enterprises to adopt applications and services. The evolution of this model creates an increase of productivity and efficiency in this segment as users make real-time decisions. Even if users are away from their physical locations, they still have access to systems that allow for the better management of operations such as customer relationship management (CRM), accounting, and supply chain management (SCM).

•However, there is still a lack of awareness of the benefits that enterprise mobile solutions can deliver. The challenge, therefore, is to educate customers and make the service more tangible. Other key industry barriers that need to be addressed are consumers' trust and the low penetration of data-capable devices.

 

Research Objectives, Scope, and Methodology

Objectives

This study focuses on analyzing what mobile carriers are doing regarding mobile enterprise services. The key focus areas of the research are as follows:

Main trends for mobile enterprise services

•Market assessment and forecast

•Types of services by carriers

Scope

•Geographic Coverage: Latin America (LATAM)

Brazil, Colombia, and Mexico

•Forecast Period: 2013 to 2018

•Base Year: 2012

•Monetary Unit: US dollars

Research Methodology

•Primary research was conducted, and secondary research included the Frost & Sullivan online database, market participants' financial reports, and regulators' web sites.

Table of Contents

Executive Summary 4

Introduction 7

Key Definitions 9

Market Assessment 12

Brazil Breakdown 27

Mexico Breakdown 36

Colombia Breakdown 43

Appendix 50

The Frost & Sullivan Story 53

From http://www.reportlinker.com/ 02/18/2014

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NORTH AMERICA: Canada - Wireless Code Gives Customers New Rights Starting Today

 

Cellphone customers will get caps on their excess data and roaming fees and other new rights starting today, under the CRTC's new Wireless Code of Conduct. The code, which will apply to all new contracts signed starting Monday and to all contracts by June 3, 2015, allows customers to cancel contracts at no cost after a maximum of two years. - New wireless code could hike smartphone price

 

It will allow individual or small business wireless customers to:

- Cancel a new contract and return the phone at no cost (provided customers stay within usage limits) within 15 days if they are unhappy with the service.

- Refuse changes to key terms and conditions of their contract, including changes to services and prices for those services, for the duration of their contract.

- Get a plain language summary of their services, including information on when and why they may be charged extra.

- Receive a notification when they are roaming in a different country, with rates for voice services, text messages and data usage.

- Cap excess data charges above their plan limits to $50 a month.

- Cap roaming fees at $100 a month.

- Get their phone unlocked after 90 days if it was discounted in exchange for a fixed-term contract or immediately if the device was paid for in full.

- Have service suspended at no cost if the phone is lost or stolen.

- Pay no extra charges for a service described as “unlimited.”

 

The code also limits cancellation fees less than two years into the contract:

- For customers who received a discount on their device from their carrier in exchange for a fixed contract, the maximum cancellation fee is the value of the discount, and the cancellation fee should be reduced an equal amount for every month of their contract they have already completed.

- For those who did not receive a subsidized device, the maximum is $50 or 10 per cent of the minimum monthly charge for the remaining months of the contract.

 

The Canadian Radio-television and Telecommunications Commission has launched a cancellation fee calculator on its website to help customers figure out allowable cancellation costs for their circumstances. Customers concerned about whether their carrier is abiding by the wireless code should first try to resolve the issue with their wireless provider, the CRTC says. If that doesn't work, they can complain to the Commissioner for Complaints for Telecommunications Services.

 

Higher prices possible

During a live online chat with CRTC chair Jean-Pierre Blais, organized by the CRTC Monday, some participants expressed concern that wireless providers were hiking prices to compensate for the fact that three-year contracts are no longer allowed. Blais responded that the CRTC believes that letting customers renegotiate their contract at least every two years will have a positive effect on competition. In the past, consumer advocates and smaller wireless carriers had argued that competition was being stifled because many customers were locked into three-year contracts and faced huge cancellation fees if they broke those contracts to switch to another carrier.

 

A group of carriers is appealing part of the wireless code, but the CRTC says the entire code will nevertheless apply to consumers for now. Rogers, Bell, Telus, SaskTel, Manitoba Telecom Services and other carriers are challenging the application of the code to all contracts by June 3, 2015. At that time, there will still exist some three-year contracts, signed by customers in exchange for a discounted device before today, when the code officially went into effect. Customers in those contracts would be free to cancel their contracts on June 3, 2015, even though the subsidy on their devices wouldn't be paid off in full, the carriers argue, leaving the wireless companies on the hook for the remaining balance. The Federal Court of Appeal has agreed to hear the challenge.

From http://www.cbc.ca/ 12/02/2013

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E-commerce Growth Slowing in Canada as Shoppers Look to Overseas E-stores

 

E-commerce growth is slowing in Canada after "dropping dramatically" earlier this year, says one industry analyst, who notes Canadians have become increasingly wise to how much better online shopping can be in other countries. According to MasterCard Advisors, monthly Canadian e-commerce sales have grown on a year-over-year basis for 55 consecutive months, but the trend began losing steam earlier this year. A streak of more than 15 months of year-over-year growth exceeding 20 per cent was broken in the spring when online sales in Canada began slumping, said Sarah Quinlan, a senior vice president with MasterCard Advisors. There are economic factors at play that slowed down online shopping in Canada but a nagging detriment to the e-commerce market is a relative lack of options consumers have at their disposal, especially in comparison to what's available in the U.S., U.K., and European countries.

 

While many of Canada's biggest retailers host robust e-commerce platforms, there are some glaring omissions. When Target made its big launch into Canada in March it didn't include an online store and the U.S. retailer has given no indication when it may enable online shopping. Canadian Tire only sells tires online and although it plans to enact a wider e-commerce strategy next year, it will focus on letting consumers ship purchases to their nearest store, not to their home. "One of the biggest challenges right now is there aren't as many (e-commerce) options," said Quinlan, who noted that consumers aren't blind to the fact that there are often better deals and more selection available if they do some cross-border online shopping, even after factoring in the exchange rate, duties and shipping.

 

Canadian shoppers who visit the websites of U.S. retailers including J.C. Penney, Macy's and Nordstrom are greeted by pop-up windows that promise an easy transaction with all the extra fees tallied at check out and no surprise costs. "It's very critical to give respect to the consumer, the consumer is extremely aware. You can see it in the overall volatility of total retail sales ... you can absolutely see the consumer is very sensitive to any change in overall policy that might affect their purchasing power or their wallet," said Quinlan. In September, Google commissioned Ipsos to conduct an online poll to gauge consumer intentions heading into the holiday season. Consumers estimated they would do about 18 per cent of their holiday shopping with Canadian online stores and four per cent with American e-tailers. Those figures barely budged up from last year's numbers, acknowledged Google Canada's head of industry and retail Rafe Petkovic.

 

According to another Ipsos poll, a global survey commissioned by coupon site RetailMeNot.ca, 27 per cent of Canadians said they wouldn't do any online shopping this holiday season, which was third highest among the 11 countries surveyed. Just 10 per cent of Canadians said they'd do the majority of their holiday shopping online, compared to 44 per cent of the Brits surveyed, 40 per cent of Chinese respondents and 33 per cent of German shoppers. Compared to G8 nations and other similarly sized markets, Canada is just about last when it comes to e-commerce sales and sophistication, Petkovic said. "The closest equivalent is Australia and they're still two to three years ahead of where Canada is in terms of the level of investment behind technology and infrastructure and capabilities," he said.

 

"We know Canadian consumers are a highly engaged online audience, where we fall behind is when it comes to e-commerce as a proportion of total retail sales relative to those other G8 markets.... Certainly when it comes to e-commerce as a proportion of retail sales, (Canada) is down at the bottom there." While Canadians aren't shopping online as much, we are increasingly leaning heavily on the Internet to inform purchasing decisions, Petkovic added. "Digital is not just about e-commerce, it's about influencing consumers and driving them into your store," he said. "While e-commerce sales may not be that great in this market we're certainly seeing mobile influence in-store purchasing." Seventy-six per cent of the consumers polled in the Google survey said they would use the web to help them decide which stores to shop at this holiday season and the brands of products to purchase. About half said they'd use their mobile phone as a shopping tool. Tellingly, almost 80 per cent of those consumers who commonly use their phone while shopping said they've left a store without making a purchase because of information they found on their mobile device. "Everyone's walking around with mobile phones, super-computers, in their pockets ... people's path to purchase has forever changed," Petkovic said.

From http://www.canada.com/ 12/06/2013

 

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Top 6 Most Popular ITBusiness.ca Stories of the Year 

 

The year 2013 was one that saw the mobile technology trends accelerate more quickly than perhaps most anyone ever imagined, punctuated by signs of the winners of losers that were either riding that wave or cast asunder by it. Samsung Corp. continued to amaze us with its new hardware devices that had ever-larger screens with more impressive displays and features packed in like you’d stuff candy canes into a stocking and claimed the smartphone throne from Apple. BlackBerry kept us wondering as it released new devices, then made overtures towards going private or selling the farm, only to go back to the drawing board with a new CEO and restructuring effort. Microsoft made efforts to improve the less-than-rapid adoption of Windows 8 by offering a major update and a refresh of its Surface tablet hardware. Apple didn’t give us the iWatch, but refined its premium mobile products to be even sleeker and faster, with a new user interface look in iOS 7. The top five most popular stories on ITBusiness.ca reflect the mobile technology trend. Readers were most interested in the stories about new products, the decline of PC use, and staying secure while making the move to mobile tech.

 

6 most popular:

Tablets surpass smartphones as mobile browser of choice: report

If you’re looking to market your business to people browsing on mobile devices, a new study from Adobe says tablets are where it’s at. According to Adobe’s new report, The State of Mobile

An Adobe study reveals that tablet users consume far more web content than smartphone users. While we may carry our smartphones around with us more often, we spend less time using them per session. When it comes to the more luxurious screen size on tablets though, we dive in deeper and are willing to explore more content. In Canada the amount of traffic coming from tablets is still less than 10 per cent, but you can expect that to keep growing. Remember when some people mocked Apple and the first iPad as just being a bigger iPod touch?

 

5 most popular:

Symantec updates mobile suite for BYOD age

Symantec Corp. announced updates to its Mobile Management Suite that attempt to strike a balance between a preferred user experience and better security controls, at its Symantec Vision conference in Las Vegas today.

From its Las Vegas-based Symantec Vision conference, the security vendor unveiled the new version of its security suite that balances user convenience with security. To address the trend of more workers bringing their personal mobile devices to the office, Symantec has released an app to keep enterprise data safe – from e-mail, to cloud storage, to third-party apps of all kinds.

 

4 most popular:

PC sales continue to free fall – Gartner

PC sales took another hit in the second quarter of 2013, with global sales falling to 76 million units, or being slashed 10.9 per cent compared to the same period last year. Around

No surprise that with all those smartphones and tablets we’re using, we just feel less need to buy a new PC. Whether people are opting to wait longer to refresh hardware or just going without them entirely, the PC category is dipping down to the tune of 10 per cent year over year. When the PC market hit its fifth consecutive quarter of declining sales, it was the longest run of decreasing sales in its history.

 

3 most popular:

Judging Microsoft Surface 2 beyond its cover: 3 problems

You can't fault Microsoft Corp. for creating hype around the launch of its second-generation of tablet hardware since entering the market one year ago. A Toronto-based unveiling event put the tablets and accessories

After ITBusiness. editor Brian Jackson (hey that’s me) got a first look at Microsoft’s Surface 2 unit, he praised its performance and user interface, but raised three problems that may get in the way of sales: a limited channel program, lack of Windows Store apps, and the size and price of the units. Many readers voiced their opinion to the contrary, that the Surface 2 would be a hit and stated intentions to run out to the store and buy one.

 

2 most popular:

Multitouch multimedia laptops highlight Toshiba’s new lineup

Toshiba of Canada refreshed its consumer lineup of laptops and tablets this week, highlighted by a new laptop series that promises sleek style that doesn’t compromise multimedia performance. The premium offering in Toshiba’s

From a tablet to a gaming laptop to a touchscreen desktop PC, Toshiba’s new line of products showed how flexible devices running Windows 8 can be.

 

1 most popular:

4 ways to use Microsoft Office on iPad and Android right now

Microsoft Corp.'s code-name for its future release plan for Office products is "Gemini" according to ZDNet blogger Mary Jo Foley. While Foley doesn't reveal her sources for the information, she has a pretty

Ahead of its official Office 365 app released for the iPhone, many couldn’t wait for their favourite productivity suite to become available from tablets or smartphones. This article that gives four alternative options to access Microsoft Office using third party apps and websites was our most-viewed article of the year. The desire to access a tried-and-true software suite from new hardware form factors demonstrates that the more things change, the more they stay the same.

From http://www.itbusiness.ca/ 12/06/2013

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Canadian Online Shopping Slows Down as Consumers Clue in to Better Bargains Elsewhere

 

E-commerce growth is slowing in Canada after “dropping dramatically” earlier this year, says one industry analyst, who notes Canadians have become increasingly wise to how much better online shopping can be in other countries. According to MasterCard Advisors, monthly Canadian e-commerce sales have grown on a year-over-year basis for 55 consecutive months, but the trend began losing steam earlier this year. A streak of more than 15 months of year-over-year growth exceeding 20 per cent was broken in the spring when online sales in Canada began slumping, said Sarah Quinlan, a senior vice president with MasterCard Advisors. There are economic factors at play that slowed down online shopping in Canada but a nagging detriment to the e-commerce market is a relative lack of options consumers have at their disposal, especially in comparison to what’s available in the U.S., U.K., and European countries.

 

While many of Canada’s biggest retailers host robust e-commerce platforms, there are some glaring omissions. When Target made its big launch into Canada in March it didn’t include an online store and the U.S. retailer has given no indication when it may enable online shopping. Canadian Tire only sells tires online and although it plans to enact a wider e-commerce strategy next year, it will focus on letting consumers ship purchases to their nearest store, not to their home. “One of the biggest challenges right now is there aren’t as many (e-commerce) options,” said Quinlan, who noted that consumers aren’t blind to the fact that there are often better deals and more selection available if they do some cross-border online shopping, even after factoring in the exchange rate, duties and shipping.

 

Canadian shoppers who visit the websites of U.S. retailers including J.C. Penney, Macy’s and Nordstrom are greeted by pop-up windows that promise an easy transaction with all the extra fees tallied at check out and no surprise costs. “It’s very critical to give respect to the consumer, the consumer is extremely aware. You can see it in the overall volatility of total retail sales … you can absolutely see the consumer is very sensitive to any change in overall policy that might affect their purchasing power or their wallet,” said Quinlan. In September, Google commissioned Ipsos to conduct an online poll to gauge consumer intentions heading into the holiday season. Consumers estimated they would do about 18 per cent of their holiday shopping with Canadian online stores and four per cent with American e-tailers. Those figures barely budged up from last year’s numbers, acknowledged Google Canada’s head of industry and retail Rafe Petkovic.

 

According to another Ipsos poll, a global survey commissioned by coupon site RetailMeNot.ca, 27 per cent of Canadians said they wouldn’t do any online shopping this holiday season, which was third highest among the 11 countries surveyed. Just 10 per cent of Canadians said they’d do the majority of their holiday shopping online, compared to 44 per cent of the Brits surveyed, 40 per cent of Chinese respondents and 33 per cent of German shoppers. Compared to G8 nations and other similarly sized markets, Canada is just about last when it comes to e-commerce sales and sophistication, Petkovic said. “The closest equivalent is Australia and they’re still two to three years ahead of where Canada is in terms of the level of investment behind technology and infrastructure and capabilities,” he said.

 

“We know Canadian consumers are a highly engaged online audience, where we fall behind is when it comes to e-commerce as a proportion of total retail sales relative to those other G8 markets…. Certainly when it comes to e-commerce as a proportion of retail sales, (Canada) is down at the bottom there.” While Canadians aren’t shopping online as much, we are increasingly leaning heavily on the Internet to inform purchasing decisions, Petkovic added. “Digital is not just about e-commerce, it’s about influencing consumers and driving them into your store,” he said.

 

“While e-commerce sales may not be that great in this market we’re certainly seeing mobile influence in-store purchasing.” Seventy-six per cent of the consumers polled in the Google survey said they would use the web to help them decide which stores to shop at this holiday season and the brands of products to purchase. About half said they’d use their mobile phone as a shopping tool. Tellingly, almost 80 per cent of those consumers who commonly use their phone while shopping said they’ve left a store without making a purchase because of information they found on their mobile device. “Everyone’s walking around with mobile phones, super-computers, in their pockets … people’s path to purchase has forever changed,” Petkovic said.

From http://o.canada.com/ 12/07/2013

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3 Predictions for B2B E-commerce in 2014 

 

For any businesses doing commerce with other businesses, 2014 is the year to get fully engaged – at least, that’s according to Basware Corp., a company providing software to organizations that want to track their invoices and spending. Basware has looked into the e-commerce crystal ball and made a few predictions, based on where it believes the space is headed this year. From seeing more businesses take advantage of social media, mobile devices, and cloud computing, to more companies jumping into data analytics, Basware says e-commerce between businesses is poised to keep growing and changing.

 

1) Business users expect to do more with their social, mobile, and cloud-based environment in 2014. If you’re in the e-commerce space, you probably already know what this is all about – business users want to be able to access their data and process tasks in seconds or minutes, rather than have to wait. That means we’re going to see a rise in the number of e-invoicing, e-ordering, and e-payment services out there. What will differentiate the good services from the less compelling is the kind of digital experience they offer, as well as how easy they are for users to pick up. For example, companies might link to e-commerce networks, allowing their employees to get easy access to customers, suppliers, and partners to drive sales.

 

2) Smart buyers and suppliers will make sure they free up their cash flow.

In North America, e-payments typically apply to retailers serving consumers. However, Basware affirms there will be a greater demand for B2B e-commerce this year as more solutions start to crop up. As things currently stand, large companies often extend payment terms with their suppliers so they can free up cash for their own organizations. That can be difficult for suppliers, especially smaller ones. However, this year, we’ll likely see more e-payment solutions that will speed up slow invoice processing to make sure suppliers get paid quickly, while still extending terms for buyers, Basware says.

 

3) Businesses will rely even more heavily on analytics to make decisions.

While companies in many industries are already embracing data analytics, Basware predicts this will only become more import in the e-commerce space. This year, companies will need to capitalize more on their data, not just during the purchase-to-pay process, but also across their network of buyers and suppliers. Using that data will make it easier for B2B e-commerce companies to know where they can save money on the bottom line, and where they can do better in terms of sales.

From http://www.itbusiness.ca/ 01/04/2014

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Digital Marketing Talent Gap Exposed 

 

Companies have been publishing websites and dabbling in digital marketing for 20 years now, with 2013 marking the Internet’s 20th anniversary. Since that time, the world’s Internet user population has grown to 2.4 billion and customers have moved their buying cycle online. ClickZ identified a digital marketing talent gap in their web-based survey conducted in August 2013 with some 750 organizations who have a need for digital marketing talent. This talent gap undermines organizational achievement and threatens revenue growth. Organizations who commit to ramp up internal skills or outsource skills will gain market share and realize top line business benefits— while others will not survive.

 

The upside for professionals and job seekers with training and experience is they will obtain well-paid, rewarding career opportunities. Following are some of the survey’s key findings:

There is a pervasive, deeply running digital marketing talent gap.

Employers perceive spotty levels of knowledge, skill level and experience.

There is a need for solid, measurable and accurate digital education.

Significant challenges in locating talent result in a lack of consistency without any industry standards.

There is a sense of entitlement among young employees interfering with the ability of organizations to generate results.

 

Are you surprised?

While 84 per cent of Canadians are online, 20 per cent of Canadian companies with 10 or more employees don’t even have a website; and only 17 per cent of Canadian businesses sell online according to Business Development Bank of Canada. Adobe’s Digital Distress survey from September 2013 revealed that 52 per cent of marketers surveyed did not feel proficient in digital marketing. Moreover, most marketers don’t have formal digital marketing training with 82 per cent learning on the job. I’ve been teaching Digital Marketing Management at The University of Toronto, School of Continuing Studies since 2009, and the interest and demand for digital training continues to grow unabated. Talent is available and at the same time aspiring and ambitious digital marketers are making the effort to upgrade their skills and knowledge.

From http://www.itbusiness.ca/ 01/08/2014

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Large Firms Taking on Digital Disruptor Roles

 

Digital technologies are rapidly becoming part of the fabric of enterprise companies’ operating DNA, according to Accenture. For years the common wisdom was that small technology start-ups were the nimbler organizations able to adapt and innovate faster that their larger counterparts. However, six new trends are turning the tables on them and enabling many enterprise companies to take on the role of digital disruptors, according to a report from management and technology consulting firm Accenture. These trends, according to Accenture’s Technology Vision 2014 report, are enabling big companies to pursue digital strategies that take advantage of mobility, analytics and cloud technologies to enhance business processes, leverage real-time intelligence and improve workforce efficiency. “Digital is rapidly becoming part of the fabric of their operating DNA and they are poised to become the digital power brokers of tomorrow,” said Paul Daugherty, chief technology officer at Accenture, of enterprise organizations that are using digital technologies to transform their culture and the way they do business.

 

The six trends are:

Digital-physical blur - Wearable devices, smart objects and machines as taking the real world online. This new layer of connected intelligence augments workforce capabilities, automates processes, and incorporates machines into people’s lives. For organizations, getting real-time, relevant data means both machines and employees can act and react faster and more intelligently in virtually any situation. In healthcare, for example, Koninklijke Philips N.V. is running a pilot Google Glass application that allows physicians wearing the display to simultaneously monitor a patient’s vital signs and react to surgical procedural developments, without needing to turn away from the patient or procedure. From workforce to crowdsource –Technology now allows organizations to tap into vast pools of resources around the world, just as companies like General Electric (GE), MasterCard Incorporated, and Facebook Inc. do through organizations such as Kaggle Inc., a global network of computer scientists, mathematicians, and data scientists who compete to solve problems ranging from finding the best airline flights to optimizing retail-store locations.

 

The opportunity is enormous: tapping an immense, agile workforce that is not only well-suited to solving some of today’s toughest business problems, but also, in many cases, is motivated enough to do it for free. Data supply chain - Currently, just one in five organizations integrates data across the enterprise. To truly unlock data’s potential value, companies must start treating it more as a supply chain, enabling its easy and useful flow through their entire organizations, and eventually throughout their ecosystems, too. Companies such as Google Inc. and Walgreens Co. have adopted this approach by opening up APIs; more than 800,000 websites now use Google Maps data. Harnessing hyperscale – Advances in areas such as power consumption, processers, solid state memory, and infrastructure architectures are giving enterprises new opportunities to massively scale, increase efficiency, drive down costs, and enable their systems to perform at higher levels than ever before. As companies digitize their businesses, more and more will see hardware as essential to enabling their next wave of growth.

 

Business of applications – According to Accenture research, 54 per cent of the highest-performing IT teams have already deployed enterprise app stores. This allows the shift towards simple, modular apps for employees. IT leaders and business leaders must establish who plays what role in app development in their new digital organizations, as pressure for change is driven by the business. Architecting resilience – In the digital era, businesses are expected to support the non-stop demands placed on their processes, services and systems. Companies such as Netflix, Inc., which uses automated testing tools to deliberately attack its systems as a means to increase resiliency, are among today’s IT leaders. These companies ensure that their systems are designed and built for failure, taking advantage of modular technologies and advanced testing processes rather than designing to specifications. “Last year, we declared that every business is a digital business, whether its leaders acknowledged that or not,” say Daugherty. “Now, we see that digital technologies run through every facet of the highest-performing businesses.”

From http://www.itworldcanada.com/ 01/30/2014

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U.S.: Cash Is Dead. Are Credit Cards Next?

 

Tech start-ups across the country offer new ways for payment, which could make carrying credit cards a thing of the past. The future of money has arrived, and it's called Coin. It looks like a credit card. It's the size of a credit card. It swipes in credit card machines. But it holds the information of up to eight of your debit, credit, rewards, or gift cards. And you can switch between cards by simply pressing a button. The new product, launched recently, promises to change the way consumers spend money in a secure and efficient way. The key technology is a Bluetooth signal. To load information from your different cards, just swipe them on a card reader into your Apple or Android phone and take a picture of the card. If you're too far from your card—like, say, you leave it at the restaurant—your phone gets a notification. And the Coin's battery lasts up to two years. So, what does it cost someone to fundamentally change the way they pay for dinner? $100.Pre-ordering has already started (at the reduced price of $50), and Coin will ship out next summer. But this San Francisco company is just one of many start-ups across the country that are finding new ways of developing the future of retail.

 

Cash is dead, haven't you heard?

In recent years, Americans have used less and less physical money when purchasing items. Several don't use it in stores, and many more don't keep bills and coins in their pockets. The "cling" of stray pennies hitting the counter at your local coffee shop may soon become a distant memory. According to a survey by Walker Sands, a Chicago-based public relations firm, nearly 1-in-5 consumers do not carry any cash on them. In total, more than 60 percent of consumers carry $20 or less in cash. Surprisingly, about 1-in-20 people say they don't use cash and refuse to go to places that accept only physical currency. (The survey was conducted over the last year among 1,046 consumers across the United States.) And other surveys show a similar trend: According to a 2012 study by Javelin Strategy and Research, 27 percent of purchases in 2011 were made with cash. By 2017, the group expects that number to drop to 23 percent. So, yes, we're headed toward a cashless society. But what about plastic credit cards, as well?

 

The end of the George Costanza wallet is near. People use cash less. Receipts are redundant with online banking. And products like Coin allow people to pay digitally, instead of with a physical credit card. Could the George Costanza wallet be a thing of the past? Christine Pietryla, the senior vice president of public relations for Walker Sands, said she was immediately drawn to Coin. It's a product that fits into her firm's research: People want their consumer experience to be simpler, easier, and more efficient. "It's definitely a challenge to find an application or a solution that puts everything all in one place," she said. "This is unique in that it does do that." Consumers are starting to prefer digital options in payments: According to the same research from Walker Sands, 28 percent of consumers are more likely to use a digital gift card, rather than a plastic gift card. It only makes sense that services like PayPal, a business that allows people to make payments and money transfers through the Internet, have taken off.

 

Similarly, Google Wallet, launched in 2011, allows users to store information for their debit cards, credit cards, reward cards, or gift cards on their mobile phone. For participating stores, someone can just tap their phone to a PayPass terminal to pay for a product. Google Wallet users can all send money through Gmail attachments. Additionally, Google announced last week that it was introducing prepaid debt cards that can be used in ATMs. And in the same survey, 95 percent of people say they've purchased something from Amazon in the last year. PayPal, in fact, last week just made a deal with another digital start-up, Uber—a car service company that uses a mobile application to hail rides. Other start-ups, like Isis (which allows consumers to pay for items in person through their smartphones) or Dynamics (which created a similar multi-account card like Coin), also have products that offer a different way of paying for goods.

 

It's not just how you pay, but how businesses get paid. The future of retail goes well beyond Coin or PayPal. It's also about how stores are processing your payments. Any person who works in Washington, New York, or Los Angeles can attest to the growing number of gourmet food trucks that have popped up on street corners around lunchtime. It's noon, so why not go to Farragut Square and eat at Far East Taco? And for payment, many of these food trucks use the Square Reader—an easy attachment that allows anyone with an iPhone or iPad to process a credit card payment. Even some big-box stores have checkouts with iPads. And it's not just the Square. What about paying for items without actually going to a checkout line? According to the same Walker Sands study, 59 percent of consumers said they would be more likely to shop at stores that offer self-checkout on mobile devices.

 

Store owners are also turning to digital companies to get around traditional credit card companies that charge too much to process payments. Des Moines, Iowa-based Dwolla is a payment network that allows people to transfer money—either to friends or businesses—more efficiently through a mobile application and its website. And it saves merchants money by charging only 25 cents for transactions over $10—and charging nothing if it's less. Thousands of companies and consumers have already signed up for the service, which started in 2009. Dwolla has even launched a credit feature, which could compete with credit cards. This is all well and good, but… Many of these start-ups are just that: start-ups—small outfits of techies who had a vision of a product that challenges the industry to think differently and move in radical directions.

 

For one, it costs a lot of money to change the game. That's why companies like these rely on crowd-funding. Coin is looking to raise $50,000 beyond what some of its investors have put in. It can also cost a lot of money to buy these new products. Coin is $100—not steep, but not cheap. Other modern payment services, like PayPal or Google Wallet, are free. Additionally, with any new product, there are risks for security breaches. Coin notifies consumers when they might have left it at a restaurant, but their information is still just as much at risk as with a plastic credit card. And no product is guaranteed to catch on. Most consumers are looking for three major qualities in any product: increased security, a tremendous amount of customer service, and a consistent visual experience. In other words, consumers want to know that when they walk into a store or log in to the product's website or mobile application, it's all going to look the same, be easy to use, and be visually appealing.

 

If these start-ups lack these qualities, consumers won't buy into the idea. With Coin, consumers will have to replace their card every two years—shorter than with a normal credit card. And lest we forget a simple truth: Credit cards are already easy to use. Coin is new. It's unfamiliar. It's dangerous, to some. But every idea from a start-up company is at least a little risky. "Start-ups are there to disrupt and be innovative," Pietryla said. "It's either going to take off or it's not." Two years ago, people might have thought paying with an iPad was crazy. As the technology catches up, consumers get more confident in it. Coin might be just that.

From http://www.nextgov.com/ 11/25/2013

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What's Next for Mobile Payments?

 

Many American are braving the crowds this Thanksgiving weekend - trying to avoid (or ignore) the masses as they shop for holiday deals. Or perhaps you’re sitting quietly at home next to a nice warm fire while shopping online with coupons for free shipping and more. Either way, you have probably used one or more traditional credit or debit cards in the checkout process. But according to many experts a few years back, it wasn’t supposed to be this way in late 2013. In fact, experts predicted that the smartphone would replace the wallet. The charts and trends listed are impressive. The trouble is, many of these predictions missed the mark. From the Google Wallet to Microsoft’s Passport, mobile payments continue to evolve and struggle to gain widespread appeal and adoption.

 

Keep pulling out your plastic

According to a study last year, the average American has 3.5 credit cards. A few years back, there were predictions that new mobile payments using smartphones and Near Field Communication (NFC) would replace paying with cash or the need for our traditional plastic forms of credit payment. For example: “This post is about emerging technology that I see making inroads in education, training, and informal learning by the end of 2012—Near Field Communication (NFC).” Even predictions from last year described a near-term surge in mobile payments with NFC.

 

But mobile payment adoption has been slowed by a number of factors - the major reason being a lack of standards for in-store end-point devices:

…A huge number of companies are involved in turning smartphones into credit card killers.

…In fact, many of these players are carving out standards and alliances that prevent any mobile payments system from being usable by all consumers at all stores.

…So if you embrace a mobile payments solution and try to pay with things with your phone, most stores won't accept it.

For consumers, the whole mobile payments scene is a confusing mess. So they're sticking with credit cards. And that's why credit cards and credit-card like devices are experiencing a renaissance. The new, improved credit card? So where to next? The old adage, “If you can’t beat them, join them,” may apply.

 

Coin, a recent startup company from California, believes that they have a secure answer.  This article describes how Coin works:

It has only been two weeks since Coin, a startup that aims to become your credit card-sized digital wallet, hit its initial pre-sale goal. The Coin card is designed to replace credit, bank, gift, and loyalty cards by letting users scan them into a single device that syncs with a smartphone. As a Coin user, you have the ability to scan-in all of your cards, and then flip through them with a single button. While this new innovation seems intriguing, will the credit card companies support this approach or try and torpedo this new all-in-one holder of credit cards? What are the problems with Coin? “If major credit cards see Coin as a liability or ripe for fraud -- after all, the actual issued card isn't being presented -- Coin would be sunk.” I suspect the credit card “big guns” like Visa and Mastercard will try and throw water on the Coin fire – at least initially. Later, they will probably cut a deal.

 

New predictions on mobile payments

So what’s next for mobile payments as we head into 2014? According to this report from digitaltrends.com back in 2012, don’t give up on smartphones just yet. The Pew Research Center’s Internet and American Life Project claims that smartphones will replace cash and credit cards by 2020 for most of us. Here’s an excerpt: “By 2020, most people will have embraced and fully adopted the use of smart-device swiping for purchases they make, nearly eliminating the need for cash or credit cards. People will come to trust and rely on personal hardware and software for handling monetary transactions over the Internet and in stores. Cash and credit cards will have mostly disappeared from many of the transactions that occur in advanced countries,” the survey statement said. And while over half of smartphones users make mobile payments, these surveys “cheat” (in my opinion) by including any payment conducted with a smartphone – even using a credit card or PayPal. This is too wide of a definition in my view.

 

Keep security in mind

One thing is for sure… security remains the top consumer concern, regardless of what process or technology is used for mobile payments. The survey reports, “More than three-quarters of respondents (77.7%) listed security as their most serious concern.” What’s the moral of the story? I think Bill Gates was right when he said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don’t let yourself be lulled into inaction.” Especially when is comes to your wallet.

From http://www.govtech.com/ 11/29/2013

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Telecoms in 2013: Barking Up the Right Tree

 

Time once again to evaluate the accuracy of Total Telecom's annual industry forecasts; Nokia, AT&T and others did just what we predicted this year. Predicting the future is a tricky business, but year-after-year we at Total Telecom make it look easy, by foretelling with a worrying degree of accuracy – in most cases anyway – what the upcoming 12 months has in store for the industry. So when the end of another year beckons, we like to take some time to review exactly how precise the predictions we made this time last year were. Read on to find out.

 

THE GOOD

Leap of faith

What we said would happen:

"More consolidation will take place in the U.S. The T-Mobile USA/MetroPCS and Softbank/Sprint deals will receive regulatory approval next year, leaving other players looking for acquisitions of their own. Leap Wireless will find itself the target for one of the big players."

What actually happened:

Sure enough, AT&T in July agreed to acquire Leap Wireless for roughly $1.2 billion in cash, in order to accelerate its move into the low-cost mobile market. Meanwhile, satellite TV provider Dish gave up on its attempt to snatch Sprint away from Softbank and instead turned its attention to beleaguered LTE wholesaler LightSquared in a bid to land some valuable mobile spectrum.

How accurate were we?

Pretty darn accurate, if you don't mind me saying so.

 

Double your Steve

What we said would happen:

"Microsoft will consider making a move for Nokia. Admittedly, while an acquisition is not out of the question, provided the price is right, there are a number of potential obstacles that could prevent it. One way or another though, hardware will be higher on the agenda for Microsoft."

 

What actually happened:

To the dismay of Finland, Nokia in September agreed to sell its once mighty handset business to Microsoft for just �5.44 billion, leaving it with a patent portfolio, its maps business, and its newly-named infrastructure division, Nokia Solutions and Networks (NSN). After just less than three years as Nokia CEO, Stephen Elop stepped down to head back to his former employer, where he has since been linked with the CEO job after Steve Ballmer announced plans to retire.

How accurate were we?

The aforementioned obstacles, namely, Finnish national pride and the fact that Nokia has a sizeable networks division that Microsoft wasn't interested in, did not stop Microsoft getting its hands on what it wanted.

 

Spectrum on the cheap

What we said would happen:

"The U.K. LTE auction will raise less than the 3.5 billion the government is hoping for. Reports of a prospective new entrant, such as BT, will come to nothing and the process will be less fiercely contested than it could have been."

What actually happened:

Concluded in February, Ofcom's auction raised 2.37 billion, substantially less than the Treasury wanted. While BT did surprise us by forking out 201.5 million for 2.6-GHz spectrum, it said at the time it has no intention of becoming a fully-fledged mobile operator, and will instead use the frequencies to augment its fixed and wireless broadband offerings.

How accurate were we?

Unless new BT chief Gavin Patterson wakes up one morning with the ambition of taking on EE et al in mobile, our prediction was pretty much spot on.

 

Russian around

What we said would happen:

"There will be consolidation in Russia that results in the disappearance of Tele2."

What actually happened:

In March, state-run investment bank VTB acquired Tele2 Russia for $3.55 billion. In October, VTB said it planned to offload a 50% stake in the operator in a deal thought to be worth $2 billion.

How accurate were we?

Not far off. Tele2 may not have disappeared from Russia yet, but VTB's plan to sell 50% of the operator is expected to pave the way for a merger with fixed-line player Rostelecom, so it could still happen.

 

Nuthin' but a 3G-thang

What we said would happen:

"China Mobile will regain some lost ground in the China 3G race. The world's largest mobile operator signed up proportionately fewer 3G customers than rivals China Unicom and China Telecom in 2012, but the arrival of a TD-SCDMA iPhone in 1H 2013 will reverse that trend."

What actually happened:

By April, it became clear that China Mobile was no longer being impeded by having to use a proprietary TD-SCDMA 3G standard, and was reporting greater 3G net additions than Telecom and Unicom. Despite persistent rumours though, a TD-SCDMA iPhone has yet to emerge.

How accurate were we?

Apart from the whole iPhone bit, we were pretty accurate.

 

India spectrum spectacle

What we said would happen:

"India will be disappointed with its second attempt to auction off 1800-MHz spectrum. Despite the growth opportunities in the market, the newcomers who had their licences suspended at the start of 2012 had largely failed to establish themselves, leaving others wary of taking the plunge."

What actually happened:

Not a fat lot. Indian authorities, trapped between trying to attract willing participants and raising enough cash from the auction to help plug the government's yawning budget deficit, have spent 2013 trying to set a reserve price. According to local press reports, the process for selling off airwaves in the 900-MHz and 1800-MHz bands is expected to begin in January.

How accurate were we?

We were spot on, but let's face it: predicting that India's telco authorities will run behind schedule hardly represents a challenge.

 

THE NOT SO GOOD

Adiós

What we said:

"We will hear more from ambitious Mexican operator America Movil as it makes its presence felt at both KPN and Telecom Austria, and considers other acquisitions outside its home region."

What actually happened:

America Movil did make its presence felt, helping to orchestrate a pan-European wholesale deal between KPN and Telekom Austria in August. It even tried to take full control of the former, but abandoned the plan in October after failing to win over a shareholder group opposed to the deal.

How accurate were we?

This one looked like it was going to be a dead cert but at the time of going to press it felt like America Movil was anything but interested in Europe.

 

No adiós

What we said:

"TeliaSonera will sell Spanish business Yoigo to one of Spain's other mobile network operators."

What actually happened:

By April, Sweden-based TeliaSonera had not received any satisfactory offers for its Spanish arm and opted instead to scrap the sale and pursue a controversial network-sharing pact with Telefonica.

How accurate were we?

TeliaSonera tried hard to offload Yoigo, but whichever way you slice it, Yoigo is still part of TeliaSonera.

 

Patently un-true

What we said:

"Google will seek to acquire more patents."

What actually happened:

The Internet giant bought some patents relating to its Google Glass project from Foxconn in August, but it was hardly as high-profile as deals that had gone before.

How accurate were we?

Not completely off the map, but fairly close to the edge.

 

AND FINALLY...

What we said:

"Attendees at Mobile World Congress in February will complain bitterly about the new Barcelona venue, but that won't stop the vast majority booking their accommodation for the 2014 show 11 months in advance."

What actually happened:

The Fira Gran Via was easy to navigate and large enough to accommodate some huge stands, plus the media village was a marked improvement upon the old Fira. However, rose-tinted spectacles seemed to be a must-have accessory among the assembled press, myself included, who pined for the old-world charm and easy-to-reach-by-metro location of the Fira de Montjuic. Some of the really old telco hacks still haven't shut-up about Cannes.

 

How accurate were we?

Not far off, but we were fools to think we could be organised enough to book our accommodation for next year's Mobile World Congress 11 months in advance. That's it for this week, stay tuned though because next week our last Total Telecom+ of the year comes out, which will reveal our 2014 telecoms predictions. If this year's performance is anything to go by, you can be confident enough to bet the farm on them. Not a real farm of course. A toy one. That you never really liked anyway.

From http://www.totaltele.com/ 12/13/2013

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The Globalization of E-Commerce in 2014

 

E-commerce players of all types continued to build out their global footprint in 2013. Asos launched new sites for Russia and China, for example, and eBay targeted shoppers in Brazil with a new mobile app. HP and Lenovo both launched online stores in India. Not all major online retailers pressed the gas pedal, however: Macy’s has taken a slow approach with its China initiatives, and Comprafacil, a leading Brazilian online retailer, recently faltered in its own market due to a variety of challenges. In 2014, we anticipate that: Mobile commerce will become more important – everywhere. M-commerce is like e-commerce in that revenues are growing in virtually every market around the globe: In no country that Forrester analyzes is mobile shrinking as a percentage of total e-commerce revenues. As we mentioned in a recent post, both China’s Taobao and Tmall and India’s Snapdeal have seen massive mobile revenue increases — other retailers such as Brazil’s Netshoes have also documented their mobile revenue explosion. Next year we’ll see mobile revenues continue their upward trajectory, with even more retailers supplementing smartphone apps and websites with tablet-centric initiatives. These initiatives will not only target the relatively affluent tablet owner; they will also enable retailers to take advantage of the higher conversion rates that often accompany these devices.

 

Brands will embrace new channels and approaches to global expansion. In 2014, it will be less common for brands to take a single approach to selling their products online. A growing number of brands will supplement their traditional retail relationships with new direct-to-consumer websites around the world, offering global online shoppers more immersive brand experiences and new opportunities to buy. Brands selling online will increasingly embrace international shipping as a way to reach consumers in markets where they do not yet have local operations. Brands will also launch new stores on global marketplaces to take advantage of these marketplaces’ sizeable audiences and understanding of local consumers’ needs. Online retailers will need to plan for key online shopping dates in every market. The next year will see a growing number of retailers rallying around key online shopping dates in every market across the globe. Although originally tied to Thanksgiving in the U.S., Black Friday has been promoted by online retailers in markets such as Canada, the UK, and Latin America. Singles’ Day in China on November 11 now generates more e-commerce revenues than any other online shopping day in the world. And in India, Google’s second annual Great Online Shopping Festival (GOSF) kicked off this week. In every market, retailers will need to keep abreast of local online shopping holidays to align promotions and to ensure their sites and inventory levels are ready for spikes in demand.

 

India's Myntra.com highlights GOSF deals

 

New market entry will get easier rather than harder. One of the biggest developments in recent years has been the degree to which new market entry is increasingly streamlined. In the past, retailers would often have to build relationships with dozens of different partners to get an online offering off the ground. At a minimum, eBusinesses had to identify partners to assist with website development and operations, fulfillment, marketing, and customer care in each market. Increasingly, however, new and existing players are building out their own offerings and expanding their partner networks to reduce the complexity of new market entry for brands. Vendors are also extending their global footprints, making it easier to leverage existing partnerships across borders. Profitability will remain elusive. Finally, in 2014, e-commerce players around the globe will struggle with profitability. In emerging e-commerce markets, a common refrain among industry executives is that “everyone here is still losing money.” Indeed, the number of e-commerce players with wildly profitable businesses in these markets tends to be very limited — with the successful few making headlines as a result. We’ve often cautioned eBusiness leaders against building ROI scenarios that are too aggressive and require payback in just one to two years. In 2014, these leaders will need to heed the same advice. What global e-commerce trends do you expect to see in 2014?

From http://www.internetretailer.com/ 12/16/2013

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ICT Budget and Staffing Trends in Retail Banking - Enterprise ICT Investment Plans

 

Product Synopsis

This report presents the findings from a survey of 131 retail banks regarding their Information & Communication Technology (ICT) budgets and staff allocation. The survey investigates how retail banks currently allocate their ICT budgets across the core areas of ICT spend, namely hardware, software, IT services, communications and consulting.

Introduction and Landscape

 

Why was the report written?

In order to provide a depth of insight into ICT vendors' and service providers' potential customers.

What is the current market landscape and what is changing?

ICT expenditure is a significant portion of operational spending in the retail banking industry. With business process streamlining a key priority, retail banks are increasing their ICT spending to improve their operational efficiency and customer service by making investments in the likes of enterprise applications.

What are the key drivers behind recent market changes?

Trends such as online banking, mobile banking, and personalised services are primarily influencing the ICT investments in this sector. Increasing compliance regulations are also compelling retail banks to invest in content management and IT security solutions.

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 130+ ICT decision makers in the retail banking industry in H2 2012.

 

Key Features and Benefits

Understand how ICT budgets are set to change in 2013 in terms of their overall size. Appreciate how budgets are allocated across the core elements of ICT spend, including hardware, software, services, communications and consulting. Learn how ICT money is being spent in areas such as the data centre, applications, IT management and the network. Establish how IT staff are typically allocated within retail banks. Gain insight into with whom retail banks plan to spend their ICT money.

 

Key Market Issues

As large volumes of transactional content generated on a daily basis, retail banks will continue to allocate the largest proportion of their total ICT budgets to their data centres in 2013. Retail banks' ICT budget allocation for internal development and maintenance is expected to remain high in 2013 and 2012, with most banks strengthening their internal ICT infrastructure in order to improve and automate their business processes. Retail banks are also allocating a significant proportion of their hardware budgets to security in order to deal with the growing incidences of cybercrime and prevent the loss of business critical data as well as customers' crucial financial information. Kable's survey shows that retail banks are planning to increase their software budget allocations in order to improve their business efficiency and customer service functions. Retail banks' spending on application development and integration services largely revolves around using IT services providers to make key architectural changes and upgrade their core banking platforms.

 

Key Highlights

Kable's survey shows that retail banks' hardware budgets are dominated by spending on clients, with average allocation of 16% to this category. Retail banks are gradually moving towards a cloud environment, which is evident from the survey with respondents allocating 21% of their software budgets to software as a service (SaaS). A large proportion of retail banks' software budgets was spent on enterprise applications in 2012, signifying huge demand for IT vendors offering such solutions in the banking sector. Retail banks are allocating 35% of their IT consulting budgets to systems planning & design consulting, creating decent opportunities for IT services firms offering such services. According to Kable's survey, fixed voice communications still receive the largest share of retail banks' telecommunications budgets, driven by services such as tele-banking and help desks.

 

1 Trends in ICT budgets

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 ICT budget allocation by core technology area

1.5 ICT budget allocation by function

1.6 ICT spending by entity

1.7 IT staff distribution

2 Detailed ICT budget allocations

2.1 Introduction

2.2 Hardware budget breakdown

2.3 Software budget breakdowns

2.4 Third party IT services expenditure

2.5 Telecommunications budget

3 Summary

3.1 Retail banks' ICT investments are being driven by their efforts to modernise and automate their business operations

4 Appendix

4.1 Definitions

4.2 Further reading

4.3 Contact the authors

 

List of Tables

Table 1: Retail banking - enterprise ICT survey geographic breakdown

Table 2: Retail banking - enterprise ICT survey breakdown by size band (number of employees)

Table 3: Recent and expected ICT budget changes among retail banks

Table 4: Retail banks' (external) ICT budget allocation, 2012 and 2013

Table 5: Retail banks' ICT budget allocation by function, 2012 and 2013

Table 6: Retail banks' (external) ICT budget allocation by entity, 2012 and 2013

Table 7: Average allocation of full-time IT staff members in retail banks

Table 8: Retail banks' average hardware budget allocation

Table 9: Average allocation of software budgets in retail banks

Table 10: Retail banks' average software budget allocation by technology

Table 11: Retail banks' average IT services budget allocation

Table 12: Retail banks' average IT consulting services budget allocation

Table 13: Retail banks' average telecommunications budget allocation

 

List of Figures

Figure 1: Retail banking - enterprise ICT survey geographic breakdown

Figure 2: Retail banking - enterprise ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among retail banks

Figure 4: Retail banks' (external) ICT budget allocation, 2012 and 2013

Figure 5: Retail banks' ICT budget allocation by function, 2012 and 2013

Figure 6: Retail banks' ICT budget allocation by entity, 2012 and 2013

Figure 7: Average allocation of full-time IT staff members in retail banks

Figure 8: Retail banks' average hardware budget allocation

Figure 9: Average allocation of software budgets in retail banks

Figure 10: Retail banks' average software budget allocation by technology

Figure 11: Retail banks' average IT services budget allocation

Figure 12: Retail banks' average IT consulting services budget allocation

Figure 13: Retail banks' average telecommunications budget allocation

From http://ca.finance.yahoo.com/ 01/15/2014

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ICT Priorities in Financial Markets - Enterprise ICT Investment Plans

 

Product Synopsis

This report presents the findings from a survey of X financial market institutions regarding their Information and Communication Technology (ICT) investment priorities. The survey investigates the core technologies which financial market institutions are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.

 

Introduction and Landscape

Why was the report written?

In order to provide deeper insights into financial market institutions' ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?

The survey shows that the adoption of cloud computing is relatively low, owing to concerns relating to security and reliability.

What are the key drivers behind recent market changes?

Financial market institutions are planning to increase their investments in cloud computing in the future, primarily driven by benefits such as increased agility and scalability and lower total cost of ownership (TCO).

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 150+ ICT decision makers in financial markets in H2 2012.

 

Key Features and Benefits

Recognize financial market institutions' strategic objectives with regards to their ICT investments. Identify financial market institutions' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and Cloud Computing, etc. Learn about the drivers that are influencing financial market institutions' investments in each technology category. Establish how financial market institutions' IT budgets are currently allocated across various segments within a technology category. Gain insight into how financial market institutions plan to change their IT budget allocations across various segments within a technology category.

 

Key Market Issues

Kable's survey shows that financial market institutions are placing high levels of importance on the strategic objective of improving security and privacy, with the highest average ratings of X on a scale of 1 to 4. Financial market institutions are investing in enterprise applications which enable risk and compliance management, performance and profitability management, marketing and business intelligence, HR management, and front office management to streamline their business operations.

 

Amidst continuously evolving regulations and a highly competitive market there is a growing need for financial market institutions to respond quickly to changes and make decisions in order to increase business efficiency and productivity. Therefore, institutions are adopting business intelligence (BI) tools to transform data and information into meaningful insights. Content management solutions enable financial market institutions to mitigate legal and regulatory risk by classifying and storing information in an organised manner and making it accessible for compliance purposes. Therefore, a large proportion of financial market institutions are planning to invest in these solutions in the next two years. Financial market institutions are putting a lot of emphasis on deploying various IT systems management solutions and minimising their ICT infrastructure complexity, as the majority (X%) of institutions are operating in either a very complex or a somewhat complex ICT environment.

 

Key Highlights

In the next two years, financial market institutions are relatively keen on CRM application expenditure, as 63% of these firms are planning investments in this domain. CRM solutions offer functionality that enables institutions to better manage client opportunities and relationships, while helping institutions' sales, trading, and research functions. The adoption of real-time BI is expected to gain momentum as institutions need to take proactive decisions depending on price swings or breaking news relating to relevant holdings. Not surprisingly therefore, the highest percentage of financial institutions are planning to invest in real-time BI in the next two years.

 

In the next two years, 59% of respondents are planning to invest in customer facing applications to improve customer satisfaction. The demand for tablet computing is also expected to increase as 53% of financial market firms are planning investments in this space in the next two years. Server virtualization is the most widely deployed green IT solution by financial market institutions, with a penetration rate of 66%. Kable's survey finds that server virtualization is expected to receive higher investments, as X% of institutions are planning to deploy these solutions in the next two years. Kable's survey finds that private and hybrid cloud are expected to bring in greater investments in the next twenty-four months, as 58% and 59% of institutions are planning to invest in these cloud computing models over this timeframe.

 

1 Enterprise ICT investment trends

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 Strategic objectives

1.5 Core technology investment priorities

2 Detailed ICT investment priorities

2.1 Introduction

2.2 Enterprise applications

2.3 Business intelligence

2.4 Security

2.5 Content management

2.6 Mobility

2.7 IT systems management

2.8 Communications and collaboration

2.9 Green IT and virtualization

2.1 Cloud computing solutions

3 Summary

3.1 Financial market institutions are making notable investments in enterprise applications to increase competitiveness and streamline operations

4 Appendix

4.1 Definitions

4.2 Further reading

4.3 Contact the authors

 

List of Tables

Table 1: Financial markets - enterprise ICT survey geographic breakdown

Table 2: Financial markets - enterprise ICT survey breakdown by size band (number of employees)

Table 3: Recent and expected ICT budget changes among financial market institutions

Table 4: Current strategic objectives of financial market institutions

Table 5: Current and future investment priorities of financial market institutions across core technologies

Table 6: Enterprise applications - financial market institutions' current and future investment priorities

Table 7: Business intelligence - financial market institutions' current and future investment priorities

Table 8: Security - financial market institutions' current and future investment priorities

Table 9: Content management - financial market institutions' current and future investment priorities

Table 10: Mobility - financial market institutions' current and future investment priorities

Table 11: IT systems management - financial market institutions' current and future investment priorities

Table 12: Communications and collaboration - financial market institutions' current and future investment priorities

Table 13: Green IT and virtualization - financial market institutions' current and future investment priorities

Table 14: Cloud computing solutions - financial market institutions' current and future investment priorities

 

List of Figures

Figure 1: Financial markets - enterprise ICT survey geographic breakdown

Figure 2: Financial markets - enterprise ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among financial market institutions

Figure 4: Current strategic objectives of financial market institutions

Figure 5: Current and future investment priorities of financial market institutions across core technologies

Figure 6: Enterprise applications - financial market institutions' current and future investment priorities

Figure 7: Business intelligence - financial market institutions' current and future investment priorities

Figure 8: Security - financial market institutions' current and future investment priorities

Figure 9: Content management - financial market institutions' current and future investment priorities

Figure 10: Mobility - financial market institutions' current and future investment priorities

Figure 11: IT systems management - financial market institutions' current and future investment priorities

Figure 12: Communications and collaboration - financial market institutions' current and future investment priorities

Figure 13: Green IT and virtualization - financial market institutions' current and future investment priorities

Figure 14: Cloud computing solutions - financial market institutions' current and future investment priorities

From http://ca.finance.yahoo.com/ 01/22/2014

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ICT Priorities in Pharmaceuticals - Enterprise ICT Investment Plans

 

Product Synopsis

This report presents the findings from a survey of 102 pharmaceutical regarding their Information and Communications Technology (ICT) investment priorities. The survey investigates the core technologies which pharmaceutical companies are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.

 

Introduction and Landscape

Why was the report written?

In order to provide deeper insights into pharmaceutical companies' ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?

Kable's survey finds that apart from investing in core technologies (such as security, enterprise applications, and IT systems management), many pharmaceutical companies are looking to adopt green IT and virtualization, cloud computing, mobility, and business intelligence solutions.

 

What are the key drivers behind recent market changes?

Demand for such advanced technologies are increasing amongst pharmaceutical companies as these solutions will help them to reduce their costs, enhance operational efficiencies, achieve sustainability, and improve customer experience.

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 100+ ICT decision makers in pharmaceutical industry in H2 2012.

 

Key Features and Benefits

Recognize pharmaceutical companies' strategic objectives with regards to their ICT investments. Identify pharmaceutical companies' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and Cloud Computing, etc. Learn about the drivers that are influencing pharmaceutical companies' investments in each technology category. Establish how pharmaceutical companies' IT budgets are currently allocated across various segments within a technology category. Gain insight into how pharmaceutical companies' plan to change their ICT budget allocations across various segments within a technology category.

 

Key Market Issues

The demand for security solutions is set to continue, with 87% of survey respondents planning investments in this area in the next two years, owing to the increasing adoption of enterprise mobility and rising data security threats in pharmaceutical companies. Companies in the pharmaceutical sector are keen to deploy a cost effective supply chain solution in order to streamline their operations. In order to curb the impact of competition and regulatory changes pharmaceuticals companies are looking to adopt various predictive analytics and modelling tools in order to make smarter business decisions by understanding the latest market trends and customer preferences. Managing and monitoring the ever increasing volumes of information across a global organisation is a complex task, which is driving the adoption of various enterprise content management (ECM) solutions. The increasing complexity of enterprise ICT infrastructure is consequently driving the demand for IT systems management to manage ICT assets effectively and keep them running efficiently, while at the same time removing any redundancies and wastage of resources.

 

Key Highlights

With 60% of respondents planning investments in this solution through to the end of 2014, the demand for PLM solutions is set to gain momentum in the coming months. Kable's survey finds that social sentiment analysis is set to receive increasing investments, as 53% of pharmaceutical companies are planning to invest in this technology through to the end of 2014. The demand for tablet computing is set to increase in the near future, with 53% of pharmaceutical companies planning to invest here through to the end of 2014. Web/video conferencing and IP-contact centres occupy the top two positions on survey respondents' priority lists. While web/video conferencing has a penetration rate of 65% among pharmaceutical companies, 63% already operate IP-contact centres. Kable expects high levels of investment in hybrid clouds in the near future, as an increasing number of pharmaceutical companies are planning to make investments in these solutions through to the end of 2014.

 

1 Enterprise ICT investment trends

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 Strategic objectives

1.5 Core technology investment priorities

2 Detailed ICT investment priorities

2.1 Introduction

2.2 Enterprise applications

2.3 Business intelligence

2.4 Security

2.5 Content management

2.6 Mobility

2.7 IT systems management

2.8 Communications and collaboration

2.9 Green IT and virtualization

2.10 Cloud computing solutions

3 Summary

3.1 Intense competition among pharmaceutical companies is driving the adoption of advanced technologies such as cloud and tablet computing

4 Appendix

4.1 Definitions

4.2 Further reading

4.3 Contact the authors

 

List of Tables

Table 1: Pharmaceuticals - enterprise ICT survey geographic breakdown

Table 2: Pharmaceuticals - enterprise ICT survey breakdown by size band (number of employees)

Table 3: Recent and expected ICT budget changes among pharmaceutical companies

Table 4: Current strategic objectives of pharmaceutical companies

Table 5: Current and future investment priorities of pharmaceutical companies across core technologies

Table 6: Enterprise applications - pharmaceutical companies' current and future investment priorities

Table 7: Business intelligence - pharmaceutical companies' current and future investment priorities

Table 8: Security - pharmaceutical companies' current and future investment priorities

Table 9: Content management - pharmaceutical companies' current and future investment priorities

Table 10: Mobility - pharmaceutical companies' current and future investment priorities

Table 11: IT systems management - pharmaceutical companies' current and future investment priorities

Table 12: Communications and collaboration - pharmaceutical companies' current and future investment priorities

Table 13: Green IT and virtualization - pharmaceutical companies' current and future investment priorities

Table 14: Cloud computing solutions - pharmaceutical companies' current and future investment priorities

 

List of Figures

Figure 1: Pharmaceuticals - enterprise ICT survey geographic breakdown

Figure 2: Pharmaceuticals - enterprise ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among pharmaceutical companies

Figure 4: Current strategic objectives of pharmaceutical companies

Figure 5: Current and future investment priorities of pharmaceutical companies across core technologies.

Figure 6: Enterprise applications - pharmaceutical companies' current and future investment priorities

Figure 7: Business intelligence - pharmaceutical companies' current and future investment priorities

Figure 8: Security - pharmaceutical companies' current and future investment priorities

Figure 9: Content management - pharmaceutical companies' current and future investment priorities

Figure 10: Mobility - pharmaceutical companies' current and future investment priorities

Figure 11: IT systems management - pharmaceutical companies' current and future investment priorities.

Figure 12: Communications and collaboration - pharmaceutical companies' current and future investment priorities

Figure 13: Green IT and virtualization - pharmaceutical companies' current and future investment priorities.

Figure 14: Cloud computing solutions - pharmaceutical companies' current and future investment priorities

From http://ca.finance.yahoo.com/ 01/22/2014

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Global IT Service Management (ITSM) Market 2012-2016

 

TechNavio's analysts forecast the Global IT Service Management (ITSM) market to grow at a CAGR of 7.30 percent over the period 2012-2016. One of the key factors contributing to this market growth is that an increasing number of employees are using personal technology devices in workplace. The Global IT Service Management (ITSM) market has also been witnessing the increasing popularity of ITSM among SMEs. However, the lack of transparency in service level agreements could pose a challenge to the growth of this market. TechNavio's report, Global IT Service Management (ITSM) market 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global IT Service Management (ITSM) market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market. The key vendors dominating this market space are BMC Software Inc., CA Technologies Inc., IBM Corp., and Hewlett-Packard Co. The other vendors mentioned in the report are Axios Systems, Cherwell Software LLC, Citrix Systems Inc., Compuware Corp., EMC Corp., Fujitsu Ltd., Hitachi Ltd., Microsoft Corp., NetScout Systems Inc., Oracle Corp., ServiceNow Inc., Symantec Corp., and VMware Inc.

 

Key questions answered in this report:

What will the market size be in 2016 and what will the growth rate be?

What are the key market trends?

What is driving this market?

What are the challenges to market growth?

Who are the key vendors in this market space?

What are the market opportunities and threats faced by the key vendors?

What are the strengths and weaknesses of these key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

 

Methodology

Research methodology is based on extensive primary and secondary research. Primary research includes in-depth interviews with industry experts, vendors, resellers and customers. Secondary research includes Technavio Platform, industry publications, company reports, news articles, analyst reports, trade associations and the data published by Government agencies.

01. Executive Summary

02. Scope of the Report

02.1 Market Overview

02.2 Product Offerings

03. Market Research Methodology

03.1 Market Research Process

03.2 Research Design

03.3 Research Methodology

04. List of Abbreviations

05. Introduction

06. Market Landscape

06.1 Market Overview

06.2 Market Size and Forecast

06.3 Five Forces Analysis

07. Market Segmentation by Application

07.1 Global ITSM Market by Application 2012-2016

07.2 Global Configuration Management Market

07.2.1 Market Size and Forecast

07.3 Global IT Service Desk Market

07.3.1 Market Size and Forecast

07.4 Global IT Asset Management Market

07.4.1 Market Size and Forecast

07.5 Global Application Performance Management Market

07.5.1 Market Size and Forecast

07.6 Global Availability and Performance Management Market

07.6.1 Market Size and Forecast

07.7 Global Network Management Market

07.7.1 Market Size and Forecast

07.8 Global Job Scheduling Market

07.8.1 Market Size and Forecast

07.9 Global DBMS Management Market

07.9.1 Market Size and Forecast

08. Market Segmentation by End-users

09. Geographical Segmentation

10. Key Leading Countries

10.1 USA

10.2 France

10.3 UK

11. Buying Criteria

12. Market Growth Drivers

13. Drivers and their Impact

14. Market Challenges

15. Impact of Drivers and Challenges

16. Market Trends

17. Trends and their Impact

18. Vendor Landscape

18.1 Competitive Scenario

18.2 Market Share Analysis 2012

18.3 Other Prominent Vendors

19. Key Vendor Analysis

19.1 BMC Software Inc.

19.1.1 Business Overview

19.1.2 Business Segmentation

19.1.3 Key Information

19.1.4 SWOT Analysis

19.2 CA Technologies Inc.

19.2.1 Business Overview

19.2.2 Business Segmentation

19.2.3 Key Information

19.2.4 SWOT Analysis

19.3 IBM Corp.

19.3.1 Business Overview

19.3.2 Business Segmentation

19.3.3 Key Information

19.3.4 SWOT Analysis

19.4 Hewlett-Packard Co.

19.4.1 Business Overview

19.4.2 Business Segmentation

19.4.3 Key Information

19.4.4 SWOT Analysis

20. Other Reports in this Series

 

List of Exhibits

Exhibit 1: Market Research Methodology

Exhibit 2: Global ITSM Market 2012-2016 (US$ billion)

Exhibit 3: Global ITSM Market Segmentation by Application 2012

Exhibit 4: Global ITSM Market Segmentation by Application 2012 & 2016

Exhibit 5: Global Configuration Management Market 2012-2016 (US$ billion)

Exhibit 6: Global IT Service Desk Market 2012-2016 (US$ billion)

Exhibit 7: Global IT Asset Management Market 2012-2016 (US$ billion)

Exhibit 8: Global Application Performance Management Market 2012-2016 (US$ billion)

Exhibit 9: Global Availability and Performance Management Market 2012-2016 (US$ billion)

Exhibit 10: Global Network Management Market 2012-2016 (US$ billion)

Exhibit 11: Global Job Scheduling Market 2012-2016 (US$ billion)

Exhibit 12: Global DBMS Management Market 2012-2016 (US$ billion)

Exhibit 13: Global ITSM Market by End-user Segmentation 2012

Exhibit 14: Global ITSM Market by Geographical Segmentation 2012

Exhibit 15: Global ITSM Market by Vendor Segmentation 2012

Exhibit 16: Business Segmentation of BMC Software Inc.

Exhibit 17: Business Segmentation of CA Technologies Inc.

Exhibit 18: Business Segmentation of IBM Corp.

Exhibit 19: Business Segmentation of Hewlett-Packard Co.

From http://www.reportbuyer.com/ 02/05/2014

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IT Shares Fall on Cognizant Revenue Outlook

 

Shares of IT companies fall after global rival Cognizant Technology Solutions Corp (NSQ:CTSH - News) forecast 2014 revenue below analysts' expectations on Wednesday, raising concerns about the sector's growth prospects, dealers say. Infosys (NSI:INFY.NS - News) falls 0.5 percent while Tata Consultancy Services (NSI:TCS.NS - News) is down 0.9 percent. Cognizant said it expected revenue to grow at least 16.5 percent this year, the slowest growth since 2009 and lower than the 20.4 percent growth in 2013. Analysts on average were expecting Cognizant revenue to grow by 17-20 percent in 2014 due to higher demand from Europe and for healthcare services.

From http://finance.yahoo.com/ 02/06/2014

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Strategic Opportunity Analysis of the Global Smart City Market

 

The research service sets the stage for visionary thinking by identifying and analyzing one of the significant Mega Trends, Smart is the New Green. 'Smart' as a value proposition has been increasingly replacing 'Green' concepts. This presentation would highlight examples of projects, companies and technologies that will invade and change the smart city space globally in the next decade. It also provides information on the total addressable smart city market size opportunity and discusses smart city business models, funding mechanisms, and stakeholder analysis. It also provides an analysis of macro-to-micro implications of smart cities on various industries in driving convergence of competition.

 

Key Topics Covered:

Executive Summary

Definition of Smart Cities

Key Findings of the Study

Summary of Smart City Market

Key Conclusions and Future Outlook

Associated Multimedia

Research Scope, Objective and Methodology

Research Scope

Research Aims and Objectives

Research Background

Research Methodology-From Macro to Micro

 

Introduction and Definition

Introduction to Smart City Concept

Definition of a Smart City-Key Parameters

Smart Energy-Smart Grid the Future 'Energy Internet'

Smart Buildings-The Triple Zero Architecture of the Future

Smart Mobility-Technology on Wheels

Smart Healthcare-Health in a Greener Economy

Smart Infrastructure-Digital Management of Infrastructure

Smart Governance and Smart Security-Governance-on-the-Go

Smart Citizen-The Digizens of the Future

Definitions Used in the Study

 

Global Smart Cities in 2025

Regional Snapshots of Smart Cities

Smart Cities in North America

Smart Cities in Europe

Smart Cities in Asia

Smart City Market, Business Models and Stakeholders Analysis

Global Smart City Market

Smart City Business Models

Smart City Funding Mechanisms

Smart City Stakeholder Analysis

 

Convergence of Competition

Smart Convergence

Section Slide Numbers

Smart City Roles

Next Game Changers in Smart City Business

Smart Cities: The Future Services, Technology and Connectivity

Smart City Services-eService

Future of Technology

Future of Connectivity

 

Case Studies of Companies Offering Smart City Solutions

IBM-Smarter Planet

Siemens AG-Infrastructure and Cities

GE-Ecomagination

ABB-Smart Grid Solutions

Cisco-Cisco Smart + Connected Communities for Cities

Accenture-Building an Intelligent City

Ericsson-Smart City Vision

Case Studies of Key Smart Cities in 2025

Amsterdam Smart City-The Leader of Smart And Sustainable Urban Living

Copenhagen-The First Carbon Neutral City by 2025

Singapore-The Next-generation Smart City

Seoul-The World's First Free Wi-Fi City in 2025

Tokyo-The Digital City

 

Sustainable Cities-Eco-friendly Urban living

Understanding the Difference Between Smart City and Sustainable City

Global Snapshot of Sustainable or Eco-Cities in 2025

Case Studies of Sustainable Cities: Future Green Cities

Macro To Micro Implications of Smart Cities on Key Industries

Impact of Smart Cities on the Automotive Industry

Impact of Smart Cities on the Energy Industry

Impact of Smart Cities on ICT

Impact of Smart Cities on the Healthcare Industry

Impact of Smart Cities on the Security Industry

Impact of Smart Cities on the Logistics Industry

 

Smart Cities: Key Conclusions and Future Outlook

Appendix

Companies Mentioned:

•ABB

•Accenture

•Cisco

•Ericsson

•GE

•IBM

•Siemens AG

From http://ca.finance.yahoo.com/ 02/12/2014

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AT&T Positioned as a Leader in IDC MarketScape in Asia/Pacific Telecommunications Market

 

AT&T* strengthened its position as a leader in the Asia-Pacific next-generation telecom services market in IDC MarketScape's annual study, MarketScape: Asia Pacific Next-Generation Telcos – ICT Services 2013-2014 Vendor Analysis. The IDC MarketScape study said that AT&T continued to grow its presence and showed good execution in delivering connectivity and ICT services in Asia Pacific, taking advantage of its network and data center presence in the region. The study evaluates global and regional telecom services providers that have a strong presence and a suite of managed services, along with large client base requiring international ICT services. The report assesses network service providers on their managed services and network portfolio, cloud capabilities, enterprise mobility solutions, strong service delivery and integration skills, as well as ability to deliver business benefits and customer life-cycle management.

 

"We are glad to be recognized as a leader in the MarketScape: Asia Pacific Next-Generation Telcos – ICT Services 2013-2014 Vendor Analysis report. AT&T continued to build its presence in the region, widened its enterprise solutions capabilities and demonstrated its strong service delivery and network integration skills in the past year. We will further drive our leadership position by continuing to invest in our global infrastructure, and provide a globally consistent set of robust and highly-secure services to multinational corporations in Asia Pacific," said Bernard Yee, vice president, AT&T Asia Pacific. *AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

 

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

 

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the largest 4G network in the United States, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATTBusiness.

From http://ca.finance.yahoo.com/ 12/16/2013

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APAC Telcos Must Transform Enterprise Offerings

 

The instruments for success in the ICT industry have always been threefold: conviction, innovation, and having an explicit sense of what your customers want. Telcos across Asia-Pacific are in an enviable position given their large installed base of both consumer and enterprise customers; this base is second to none in the ICT world. There is also a fine line that separates enterprise and consumer solutions. The trail that telcos can blaze in this increasingly converged marketplace will essentially define who and what they are as the second half of this decade approaches. However, it continues to be disheartening to witness so many telcos across Asia-Pacific harbor self-doubt as they strive to transform themselves. Telcos across the region and globally (BT, Orange, AT&T, Verizon, SingTel, NTT, and Telstra) that have painfully stuck to their transformational convictions are so much fitter now than they were five years ago, and the progress they have made has vindicated early doubters. This cohort has embraced their new ICT identity irreversibly. But there is now an ever-widening gap between the leaders and others in the region. Ovum believes the window of opportunity for many telcos is getting smaller and 2014 is the year that they must adopt a transformation strategy that is worthy of its name.

 

Pick your battles and invest accordingly

The burning question facing most telcos is how far down the lCT road they should travel. For the vast majority it will be an insurmountable task to become a fully fledged ICT provider despite the prospect of faster growth. Wholesale transformation of their business models will not work for many of them because they do not have the infrastructure for it. This journey is also definitely not for the faint-hearted. For many telcos, picking the right battles in order to play to individual strengths and unique local market conditions will be key; this includes “everything cloud and mobile/M2M” leveraging core network, datacenter, and connectivity assets. The region is only at the start of a cloud wave that will fundamentally reshape the very workings and core of ICT infrastructure. Data sovereignty should be one of telcos’ key calling cards given the high importance placed on it by enterprises. Google, IBM, and Amazon Web Services (AWS) are expanding their data center footprints in Asia-Pacific in response to this as well.

 

Telcos should provide options from pure public cloud services but also dedicated private cloud services wrapped around stringent service-level agreements (SLAs) and top security. The latter should command a premium as public cloud services are experiencing a race to the bottom in terms of pricing in some markets, and this is squeezing margins. For mobility, the issue of security still tops the agenda, especially for regulated industries. Asia-Pacific telcos should be at the forefront in helping their enterprise customers build that secure mobile and “cloudified” workplace. Device management is now a minimum requirement in most mobility engagements, especially in a bring-your-own or choose-your-own device environment, so the next opportunity for telcos will be application management and possibly development and customization.

 

Channels and partnerships are critical to scale

One of the biggest challenges for telcos as they move into adjacencies is scaling quickly to ensure margins that can quickly deliver returns on investments. Pure public cloud has scored a distinction of being a technology that is moving towards a highly commoditized stage even before the industry matures, which only underlines the challenges for service providers. Price points for MDM solutions are also experiencing massive erosion. Extending channel reach or even managing a channel ecosystem for many telcos in the region is completely alien. A complete and immediate change in mindset towards the channel is required, as telcos’ direct salesforces will not suffice in the region. The way forward for telcos is to leverage some of their cloud partners’ channel ecosystems, forming new alliances with integrators and consulting partners and building B2B2C models that allow telcos to monetize business process automation all the way through to the final customer.

 

Is there a regional leadership vacuum?

For telcos in the region that started their transformational journey early, namely SingTel, Telstra, NTT, and Tata Communications, the region is essentially their oyster. Asian enterprises are expanding across the region in a dynamic fashion and are looking for Asian-centric service providers to support this momentum. These telcos have regional ambitions but still have some credibility issues with CIOs on their ICT capabilities, with some CIOs believing that telcos should stick to being network providers. The first challenge for these telcos is to raise their brand awareness among technology buyers and change the perception of them. Many of these telcos have very robust ICT capabilities (although these may not yet be available across the region). The second big challenge is that many of the new battles they face will involve going head on with IT vendors/integrators such as IBM, CSC, and HP that have the brand and command the respect of many technology buyers.

From http://www.telecomasia.net/ 01/27/2014

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: Internet Giants Squabble Over Competition

 

Chinese Internet giants Qihoo 360 and Tencent on Wednesday argued their cases over unfair practices, according to the Supreme People's Court (SPC).The feud between Qihoo 360 and China's leading Internet company, Tencent, began in 2010, when Qihoo 360 accused Tencent of invading the privacy of its users through a security program bundled with Tencent's popular QQ instant messaging service.Following the complaint, Qihoo 360 released its own security software, claiming it would speed up QQ and offer better privacy.Tencent sued Qihoo 360 for unfair competition, accusing it of interfering with and judging Tencent's software in violation of honesty, credibility and commercial ethics.The Guangdong Higher People's Court ruled in favor of Tencent in April 2013, demanding Qihoo desist, apologize and pay five million yuan (820,000 U.S. dollars) of compensation.

 

Qihoo has now turned to the SPC for a re-trial.In a Wednesday statement, the SPC noted plenty of evidence in the case, multiple hotspots in the conflict and complicated issues, adding that the case is overseen by SPC vice president Xi Xiaoming.Wednesday's trial went through court investigation, debate, final statements from both sides and court mediation. The ruling will be announced at a time yet to be determined.According to the SPC, it is the most expensive and influential unfair practices case in China's Internet industry to date, and the outcome will have a significant impact on Internet competition rules.Wednesday's hearing followed a two-day trial in late November where Qihoo accused Tencent of monopolistic actions. The verdict will be announced later.

From http://www.news.cn/ 12/04/2013

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China Establishes CIOs Alliance

 

China established a nationwide alliance of chief information officers (CIO) on Sunday, aiming to introduce this position to major Chinese enterprises to strengthen the role of information in corporate management.The alliance is a non-profit organization jointly founded by the Chinese Institute of Electronics, the Electronic Industry Press and Renmin University, under the guidance of the Ministry of Industry and Information Technology (MIIT).A plan released by the ministry this year said it will promote the system of CIOs in large and medium-sized Chinese enterprises in the next five years as part of an effort to deepen the role of information technology and resources in industrial development.CIO is a concept born in the United States in the 1980s and was introduced to China in the 1990s. It refers to a senior executive responsible for information technology and systems.According to the MIIT, only one-third of Chinese companies have started the building of a CIO system, with fewer having set up the position.The alliance will draft standards for CIO authentication and be in charge of CIO training.

From http://www.news.cn/ 12/16/2013

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Private Firms Granted Telecom Licenses

 

China issued telecommunications service licenses to 11 private firms yesterday, the latest move to open up the state-controlled industry in the world’s biggest phone market.The firms, or virtual carriers, will be allowed to offer mobile services directly to consumers through purchasing bandwidth from China Mobile, China Telecom and China Unicom.“It will make the telecommunications market more open and market-oriented. Users can enjoy enriched and customized services through the new players,” the Ministry of Industry and Information Technology said in a statement.The firms named yesterday included online retailer 360buy.com, handset distributor Tianyin and BusAP, a media provider on public transport.The firms will be able to offer mobile communications services directly with their own brands and packages.

 

Telecom carriers have to provide bandwidth at “fair or favorable” prices, the ministry said. Previously, the ministry said it was proposing a two-year trial to allow companies to repackage and rebrand services to consumers.The new policy is also an opportunity for companies such as Tencent, retail giants such as 360buy.com and media groups to penetrate the mobile Internet sector, analysts said.Suning and Alibaba were not on yesterday’s list. The virtual carrier partners of China Mobile were not included in the list, which meant it was still possible for firms like Suning to get licenses, the ministry said.Applications for licenses are open until July, the ministry added.The move marks China’s latest bid to attract private funds to the telecom industry to enhance competition and service quality, analysts said.

From http://www.news.cn/ 12/27/2013

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China's MIIT Issues 11 Virtual Telecom Operator Licenses

 

The Ministry of Industry and Information Technology of China has issued the first batch of virtual operator licenses to 11 enterprises.Virtual operators are qualified enterprises who operate certain basic telecom businesses by leasing the basic networks of telecom operators. The virtual operator business sector opened this time is the mobile reselling business. Only Chinese-owned businesses may apply for these licenses.Companies gaining the first batch virtual operator licenses included Telling Telecommunication, Zhejiang Lianlian Technology, FunTalk, Huatone, JD.com, Bewinner Communications, Wanwang Zhicheng, D.Phone, Soshare Network Technology, Telephone World Digital Chain Group, and Busap.On January 8, 2013, MIIT published a mobile communications reselling business pilot program, which means China would open its long-closed virtual operating license. After a year of testing and preparation, the licenses have now been issued. With the issuance of the licenses, private companies will enter the Chinese telecom sector for the first time. For the next step, MIIT will continue to enhance private companies' participation in the basic telecom industry.China Mobile signed mobile reselling agreements with 17 companies, China Unicom with 14 companies and China Telecom with 16 companies. The total number of participated companies is 22, excluding those duplicated ones.

From http://www.chinatechnews.com/ 01/05/2014

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China Launches First Mobile Operating System

 

China launched its first independently-developed mobile operating system under the name China Operating System (COS) on Jan. 15.COS was co-developed by Shanghai Liantong and the Institute of Software with the Chinese Academy of Sciences (ISCAS). Several days earlier, COSHIP Electronics Co., Ltd. also revealed its 960 OS operating system on Jan. 9.Based on Linux, these two operating systems were developed entirely independently by China.Li Shuming, director of ISCAS, said at the launch on Wednesday that COS was intended to break the foreign monopoly in fundamental software, attempting to pioneer the independent development of mobile operating systems in China.COS developers have said the system enjoys a high security level. It was also intended to make up for the flaws in Apple's iOS and Google's Android -- the former being too restrictive, while the latter remains sensitive to malicious software.Aside from enhanced security levels, COS is more localized and friendly to Chinese users in terms of operation interface, language input, stability of cloud services and so on. Unlike previous systems which were practically revisions of the Android, COS was developed entirely independently, from the code to the construction of user interface, according to the State-run People's Daily's website.COS will be installed on personal computers, smart phones and other smart devices, carrying with it over 100,000 applications.

From http://www.news.cn/ 01/17/2014

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Chinese Travelers Can Now Use Alipay Wallet for Hong Kong Retail Shopping

 

Mainland Chinese tourists in Hong Kong can tote their mobile phones to make point-of-sale retail purchases at hundreds of retail outlets.Chinese third-party Internet payment company Alipay.com announced that the company has launched its Alipay Wallet service, mobile payment with QR codes, in 336 OK convenience stores, 90 Bonjour cosmetics stores and 10 Giordano apparel retail stores in Hong Kong.This move marks the beginning of Alipay's O2O expansion to overseas markets. Prior to this, the company actively expanded its offline payment services in the Chinese domestic market. It implemented cooperation with department stores, apparel chain stores, and vending machine makers to realize offline payment in various sectors.Liang Mingjun, Alipay's director for small and micro financial service international business unit, said that when Chinese mainland tourists travel to Hong Kong, they will be able to use Alipay Wallet's QR code payment to complete the payments in those stores. After the cashier completes the product scanning, Alipay Wallet users need to show the Alipay Wallet QR code on their smartphones for the cashier to scan, with which the payment will be completed. The paid money will be exchanged into Renminbi based on the foreign exchange rate of that day and be deducted from their Alipay accounts.

From http://www.chinatechnews.com/ 01/27/2014

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Sina, UnionPay Team for Chinese Internet Payments

 

Just as the hectic Chinese Lunar New Year holiday shopping and travel season peaks, two of China's business titans have joined forces to make online shopping faster and easier.China UnionPay, Sina.com, and Sina's payment subsidiary jointly announced that the three parties have reached a deal to further improve Internet payment services by integrating their products, customers, and channels.The cooperation will reportedly cover various sectors such as payment products, value-added services, and marketing and promotion. In addition, after obtaining the payment license issued by the People's Bank of China, Sina's payment service formally joined China UnionPay's network. Sina Weibo users who hold UnionPay cards will be able to enjoy the Internet and mobile payment services directly via CUP.Prior to this deal, Sina Weibo and the company's reading and video channels had already joined the online payment service of CUP. With this new agreement, they two parties further improved their online payment cooperating range and depth.The cooperation with UnionPay will help Sina compensate for its insufficient payment ability and improve its overall online payment strength as it battles Alibaba. For UnionPay, it will help enlarge its influence in the online payment sector.The financial terms of the deal were not reported by either party.

From http://www.chinatechnews.com/ 01/28/2014

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E-Commerce, the Fuel Driving China's Economy

 

As China opened its doors to the free market and embraced capitalism, the assumption that it would simply follow the Western model was widely thought to be right. As things stand now, it would seem that not only has China decidedly not followed in the West's footsteps, but also has on the contrary developed its own, recession-proof brand of capitalism. This is what the nation's Communist Party refers to as "socialism with Chinese characteristics."Whether this economic model adopted by the biggest communist party in the world veers more on socialism than it does on capitalism remains debatable; yet what remains undeniable is its efficacy in strict economic terms. While economies across Europe and America stagnate, the Chinese one keeps growing - as do its ancillary industries.

 

As the macroeconomic balance swiftly moves East, an insular mix of arrogance and ignorance still depicts the Chinese economy as a sort of mass counterfeiter. Yet the nuances are often overlooked and a notion of so-called opportunist idealism is deployed to justify or cover up the real reasons behind these "misconceptions."Nothing illustrates this better than the dispute that some years ago erupted between China and Silicon Valley giant Google. At the time, Google was trying to penetrate the Chinese market but met by local competitors unwilling to surrender their territory, failed to do so. All of a sudden Western media were awash with news about Google being censored in China and what a devastating blow to freedom of expression that was actually meant. The Chinese government wanted to keep its population in the dark and hence blocked Google from its servers.

 

And so the legend continued.Funnily enough, talks of the Chinese Internet as being a shady web of anti-democratic conspiracies vanished into thin air as soon as Edward Snowden dropped the news-bomb regarding the NSA and its Orwellian surveillance system. From the day Snowden blew his whistle, almost no one seemed to show any more concern about Internet freedom in China. This fact on its own shows the ludicrous nature of Western double standards and how the "whims" of history can easily expose them. Needless to say, the battle between the Chinese government and Google was always about digital land-grabbing and never about "transparency," let alone civil liberties.

From http://www.news.cn/ 02/04/2014

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Smartphone Sales Decline in China

 

Smartphone sales in China declined in the fourth quarter of last year, for the first time in two years, according to a new market report.From the start of October to the end of December, China's smartphone shipments reached 90.8 million sets, 4.3 percent fewer than the 94.8 million sets in the third quarter of 2013, said the report released by International Data Corporation (IDC) on Thursday.Smartphone sales experienced explosive growth in the first nine months of last year, leading China to become the world's largest smartphone market in terms of sales, the report said.IDC attributed the decline to China Mobile's launch of its next-generation 4G TD-LTE network on December 18, 2013. Many customers would have held off buying until supplies of 4G smartphones fully reached the market in the first quarter of 2014.

 

Tablet PCs also contributed to the decline, with more people turning to these as alternatives to smartphones, according to the market researcher."The market focus now shifts from winning first-time smartphone users to persuading old users to upgrade their models," said Melissa Chau, senior researcher at IDC.The corporation estimated that market growth will slow down in the future while the Asia Pacific (excluding Japan) market is mostly saturated.However, growth will be seen in emerging markets such as India, which became the third-largest smartphone market in 2013.As a result of this situation, Chinese smartphone manufacturers such as OPPO, Vivo and Xiaomi, currently little known to international consumers, will bid to accelerate their overseas expansion, said IDC.

From http://www.news.cn/ 02/14/2014

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China's Alibaba to Open New E-commerce Site in America

 

Alibaba's two wholly-owned subsidiaries in America plan to open a new e-commerce site named "11 Main".Vendio and Auctiva will work together on the new site, which will focus on medium- and high-end products. Vendors from the fashion and jewelry industries will provide high-quality products via the website. The new website will be operated and managed by Alibaba's B2B company.This move is considered Alibaba's new attempt in the overseas markets. In October 2013, Alibaba Group founded its investment company in San Francisco. At the same time, the group led the investments in ShopRunner, a competitor of Amazon.com.Early in 2010, Alibaba Group acquired the America e-commerce SaaS provider Vendio. This company focuses on helping vendors sell products on websites like Amazon and eBay. About a month later, the Chinese e-commerce group acquired another America e-commerce company Auctiva. Auctiva is specialized in helping customers publish, manage and sell products more effectively on eBay.

From http://www.chinatechnews.com/ 02/20/2014

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JAPAN: Global Smartphone Sales Top 1 Billion

 

Global smartphone sales will top one billion for the first time this year, and keep growing at a steady pace for the next four years, a market tracker said Tuesday. The forecast by International Data Corporation showed smartphone growth of 39.3% this year over 2012, a pace that will moderate in the next few years. One key factor in the marketplace is the decline in smartphone prices, according to IDC. The average sales price this year is estimated at $337, down 12% from a year ago. And IDC predicts it will drop further to $265 by 2017. “The key driver behind smartphone volumes in the years ahead is the expected decrease in prices,” said IDC analyst Ramon Llamas. “Particularly within emerging markets, where price sensitivity and elasticity are so important, prices will come down for smartphones to move beyond the urban elite and into the hands of mass-market users. Every vendor is closely eyeing how far down they can price their devices while still realizing a profit and offering a robust smartphone experience.” IDC expects the smartphone shipments to hit 1.7 billion by 2017, with the growth rate easing to an average of 18.4% in the coming year. “The game has changed quite drastically due to the decline” in prices, said IDC analyst Ryan Reith. “Just a few years back the industry was talking about the next billion people to connect, and it was assumed the majority of these people would do so by way of the feature phone. Given the trajectory of (prices), smartphones are now a very realistic option to connect those billion users.” The fastest growth in smartphones will be in the Asia-Pacific and Latin American regions, each expected to see increases of around 23% in the next four years. North America, which already has a large number of smartphones, will see growth slow to a 7.8% pace and Europe’s pace of increase will ease to 11.1%, IDC said.

From http://www.japantoday.com 11/27/2013

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Retail Giants Step Up Online Strategies to Increase Sales

 

Major retail corporations are stepping up efforts to combine services in-store and online to rival such fast-growing online retailers as Rakuten and Amazon. The move is aimed at utilizing the advantages of online shopping to attract a wide range of customers and using brick-and-mortar store retailing as a gateway to direct customer services, according to analysts. One of those retailers is Aeon Co., which will start new services using smartphones at a new store that formally opened in the Makuhari Shintoshin area in Chiba on Dec. 20. If a customer uses a smartphone to photograph any one of the 50 point-of-sale ads for items such as vegetables and seasoning at the store, the device displays a recommended recipe for a dish that could be prepared using the chosen item. By offering these services, Aeon hopes to save customers the trouble of thinking up a daily menu while also encouraging them to buy more goods than they had considered before visiting the shop. Combining in-store retailing and services using smartphones is becoming an important pillar of major retailers’ new sales promotion strategies.

 

Seven & i Holdings Co. announced on Dec. 2 that it will invest in major catalog retailer Nissen Holdings Co. Customers will be able to pick up items bought through Nissen at about 16,000 Seven-Eleven stores across the nation. Noritoshi Murata, the president of Seven & i Holdings Co., said, “When Nissen’s techniques of catalog retailing and the Internet are combined with the advantage of actual stores, it will create a new synergistic effect.” J Front Retailing Co. also started a pick-up service for items bought through the website of an apparel company, and the retailer hopes it will encourage incidental shopping by customers who use the service. Although retail giants have worked to develop their own online stores, they trail behind major online retailers Rakuten and Amazon who are able to offer products at lower prices because of reduced costs by not operating brick-and-mortar stores. Kazunori Tsuda, a chief analyst of Daiwa Securities Co. said: “If retail giants gain know-how of selling online through corporate acquisitions and personnel exchange, the pleasure of shopping at an actual store will be added to the convenience of the Internet, which will lead to a synergistic effect.”

From http://the-japan-news.com 12/22/2013

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Japanese Smartphones Making Headway Overseas

 

Japanese smartphone makers have struggled to compete with foreign companies such as U.S.-based Apple Inc., maker of the iPhone, but some have found success in overseas markets by loading novel technologies in their products. Fujitsu Ltd. and Kyocera Corp. have developed untapped overseas demand from elderly consumers and users at construction sites by boosting audio and other fundamental functions. In June last year, Fujitsu began selling smartphones targeted at older users in France through major French telecommunication firm Orange SA. Sales were initially limited to 90 outlets in areas heavily populated with elderly citizens, including the Paris suburbs, but a strong market reception led the company to expand sales to 250 outlets throughout the country in October. This particular model is based on the Raku Raku smartphone, a device especially developed for elderly users, which was launched in Japan in August 2012. The smartphone provides larger manual operation buttons on the screen and offers a function to automatically slow down the speed of the speech of a conversation partner, making speech easier for the user to understand. Fujitsu also highlighted a feature that aids comprehension by automatically adjusting the high frequency components of voices to compensate for age-related changes in hearing. Older customers, who can sometimes have trouble operating the devices, have reportedly expressed high regard for the free phone consultation service provided for the first three months following purchase. Fujitsu, which began marketing mobile phones targeted at older customers in 2001, has put more than a decade of experience and know-how into the device. Fujitsu President Masami Yamamoto said the model’s popularity has spread gradually through word of mouth. “Several other telecommunications companies have approached us to express interest in dealing in the model, too. We want to see the model spread throughout Europe, and then through the world,” he said.

 

Kyocera has used the company’s distinctive applied ceramic technologies to create a smartphone that is easier to hear. The phone, released in the United States in summer 2013, works by vibrating the entire unit to relay sound. The device eschews a traditional earpiece, instead using sound and vibration to enable the user to hear, regardless of which part is held against the ear. Kyocera says the phone is especially useful at train stations or in crowded streets. A similar model adding improved impact resistance and waterproofing to the advanced audio performance is said to have been widely used at construction sites and other places exposed to intense noise. Kyocera held the fourth-largest share of the North American market in the January-June 2013 period after Samsung Electronics Co. of South Korea, Apple and LG Electronics Inc. of South Korea. Some Japanese mobile phone makers have withdrawn from the smartphone business in the face of strong competition from Apple and Samsung, but Fujitsu and Kyocera have been able to maintain a presence by developing demand in local markets with unique or innovative technologies. “We will keep our ears to the ground to continue improving our products,” a Kyocera official said. Whether Japanese makers can make good on this promise is likely to be the key to increasing their foreign market share.

From http://the-japan-news.com 01/14/2014

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Japan's Sales Tax Hike Favorable to E-Business

 

As the Japanese government intends to raised the sales tax from 5% to 8%, ECONTEXT ASIA (01390.HK)  's Chief Executive Officer Takashi Okita said at the press conference that the Japanese consumption model has gradually shifted from offline to online, which has lower consumption cost, so the advantages of the tax hike will outweigh its disadvantages.

From http://www.aastocks.com 02/14/2014

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SOUTH KOREA: KT Most Valuable Telecom Brand - Report

The country's No. 2 telecom firm, KT Corp., said Wednesday it was appraised as having the highest brand value in South Korea among competitors despite a smaller market share compared with its bigger rival SK Telecom Co. According to a report by British market researcher Brand Finance, KT ranked 33rd around the globe in the telecom sector, three notches higher than for SK Telecom.

From http://english.yonhapnews.co.kr/ 02/19/2014

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S. Korea's Smart Device Market to Shrink for First Time This Year: Data

 

The growth of South Korea's smart connected device market is expected to turn negative this year for the first time from growing market saturation, data showed on Tuesday. According to the data compiled by market researcher IDC Corp., the country's smart connected device market, which includes smartphones and table PCs, is estimated at 21.85 trillion won (US$20.78 billion) for the year, down 7.9 percent from a year earlier. In terms of volume, a total of 28.3 million smart connected devices are expected to be shipped this year, also down 5 percent from a year earlier.

From http://english.yonhapnews.co.kr 12/17/2013

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Newcomers to Lead Electronics Market in 2014: Report

 

The size of the market for new trend-setting devices such as 3D printers and Ultra HD (UHD) TVs is expected to grow twice as large in 2014, a report showed Tuesday, casting a new possibility in the saturated global electronics market. The market size for newcomers in the industry, such as wearable devices and Bluetooth speakers, is expected to grow 107 percent on-year this year to US$6 billion, the report by the U.S. Consumer Electronics Association (CEA) said.

From http://english.yonhapnews.co.kr 01/14/2014

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Ad Spending by IT Firms Surges in 2013: Data

 

Spending on advertising by information technology (IT) firms soared last year, driven by telecom firms and smartphone makers such as Samsung Electronics Co., a report showed on Sunday. The country's tech firms spent a combined 607 billion won (US$571 million) on advertisements last year, up 14.4 percent from 531 billion won a year earlier, according to the report by AC Nielsen.

From http://english.yonhapnews.co.kr 01/19/2014

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S. Korea's Mobile Ad Market Nearly Doubles in 2013

 

The local market for mobile advertisement nearly doubled on-year in 2013, a government report showed Tuesday, amid soaring number of smartphone users in the country. The Ministry of Science, ICT and Future Planning said the size of South Korea's mobile advert market was estimated at 416 billion won (US$392 million) last year, a leap from the 215.9 billion won in 2012.

From http://english.yonhapnews.co.kr/ 02/18/2014

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MALAYSIA: Launching Mobile App for Investors

 

Securities Commission (SC) Chairman Datuk Ranjit Ajit Singh and Sabah Rural Development Minister Datuk Radin Malleh launched recently a mobile application especially designed to provide on-hand assistance to investors. The mobile app, which was launched in an exclusive event in Sabah, gives users access to comprehensive information on licensed entities and relevant government agency contacts. Additionally, it also allows users to determine the validity and legality of an investment scheme. According to SC Chairman Datuk Ranjit Ajit Sing, the event and the launch of the mobile app aims to provide the public with relevant information to help them make well-informed investment decisions. Furthermore, the agency also hopes to leverage its outreach activities and IT platforms to further improve and develop tools and strategies needed for a fair and efficient market. The app is available for download free of charge for Android, and iOS platforms.

From http://www.futuregov.asia/ 12/13/2013

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PHILIPPINES: To Roll Out E-Purchase Card System

 

Department of Budget and Management Secretary Florencio Abad, announced the forthcoming pilot trial of the Cashless Purchase Card System, which will allow the government to shift from using petty cash and checks to a more efficient electronic purchase cards for public procurement. The pilot trial will be implemented across the Department of Budget and Management (DBM), the Department of National Defense (DND), and the Armed Forces of the Philippines (AFP) in the first quarter of the year. During a FutureGov meeting last year in Manila, an official from DND said that since battalion commanders are authorised to purchase the individual requirements of their respective troops, this privilege often provides a “window of abuse” every time a small value procurement of less than Php 10,000 (USD 242) pesos is made. By having the Cashless Purchase Card in place, the government can efficiently track purchases and quickly identify financial discrepancies once they occur.

 

It will function in much the same way as corporate credit cards, and will be linked to an online system that controls and monitors actual spending in real time. Furthermore, items eligible for purchases include procurement of medical supplies, meals, transportation of official documents, airline tickets, and construction supplies for minor repairs. “We’ve always been keen on improving the speed and efficiency of the government’s financial transactions. The implementation of the Cashless Purchase Card system will be critical in this respect, as the electronic purchase cards will significantly reduce human intervention and error in tracking and monitoring government purchases,” the Budget Secretary said. “Because of its automated nature, however, the Cashless Purchase Card will not just allow us to prevent bribery, graft, and corruption in the procurement process; it will also help us spot possible irregularities as they’re happening, as well as make accounting and auditing a much quicker process. Altogether, it’s a landmark achievement in the Administration’s drive for transparent and accountable public spending,” Abad said.

From http://www.futuregov.asia/ 01/20/2014

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THAILAND: E-Commerce Pioneer Outlines Key Trends

 

THE STRONG growth of m-commerce and online payments is among the key trends of e-commerce this year, Pawoot Pongvitayapanu, founder and managing director of Rakuten Tarad.com, said yesterday. As a pioneer of e-commerce, who has seen the industry evolve over the years, Pawoot looks for strong growth in m-commerce. Smartphones accounted for half of all mobile phones sold last year and the momentum will continue into this year, when mobile phones will be the main device that people use to access the Internet. Rakuten recorded an increase of 158 per cent in m-commerce sales as people became more familiar with using their mobile device to shop online, in addition to their regular habits of checking the news and social media. Mobile chat and social media will help merchants boost sales. People love to chat online and mobile chat applications such as Line are hugely popular, reaching almost 20 million users last year. In December, Rakuten set up a Line account to speak directly to customers and share special event updates and merchant product promotions. After only three months, the account has over six million fans and has plans to help merchants reach even more customers. The e-commerce market is getting more competitive as international and local players race to establish e-commerce platforms here. Businesses have to work harder to up their game and provide better service.

 

Rakuten would launch a platform this year that would make buying and selling online even easier, benefitting both merchants and consumers. The online marketplace is growing rapidly, as more merchants with physical stores realise that they can save costs and reach their key customers more easily online. The e-commerce landscape has also seen growth in specialty stores, especially for mothers and babies, pets, kitchens and the gay community. Buying digital software, applications, e-books and online services will rise in popularity this year. People are already used to buying digital products, but they are mostly produced overseas. This presents a good opportunity for Thais to create digital products or contents and sell locally through e-commerce. There are many advantages to selling digital products. Merchants can reduce delivery costs and inventory, respond quickly to customer requests and access customers around the world more easily. Online marketing helps merchants serve their customers better and identify the right tools to approach their target audience. It also helps to reduce marketing budgets and boost sales. Some advance online marketing techniques include marketing via re-targeting, which focuses on approaching customers through every channel consumer's visit in order to persuade them to buy. Another example is targeted marketing, which sets target customers of specific products in a bid to increase sales.

 

Convenience is essential for consumers

More are choosing to pay via their debit or credit card, whether online or through mobile. Nowadays, better security means people are more comfortable making payments online, and they also enjoy the ease and speed of completing their transactions. More payment channels also offer greater choices to consumers, with payments available via the banking system or other avenues like ThaiEpay.com or Paysbuy.com, giving people even more reasons to choose e-commerce. Managing a growing business can be difficult, especially if sales are booming. If you are dealing with 50-100 orders per day, managing and delivering the products as well as communicating with your customers in a timely manner can be challenging. Rakuten plans to make available a fulfilment system that helps merchants pack, arrange and send their products to their customers with ease. All that merchants have to do is provide their orders and fulfilment will support the rest of the process.

 

Conversion is another trend

The most important metric for merchants is conversion (CVR), which shows the rate of site visitors becoming buyers. As an example, your shop can have 10,000 visitors per day but it means nothing if no one is buying your product. The CVR number becomes an important business tool for merchants to keep an eye on. CVR is calculated by diving total orders by visitor numbers, giving merchants a CVR percentage.

From http://www.nationmultimedia.com/ 02/20/2014

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Thailand Post Sees Growth in E-Commerce

 

The growth of e-commerce and the upcoming Fifa World Cup soccer tournament in Brazil are tipped to be the main contributors to Thailand Post Co's revenue growth this year. Thailand Post expects 10-per-cent growth in the number of items it will deliver through e-commerce channels. Last year it delivered 91 million pieces, and 82 million in 2012. In mid-2014 it will join Thai Rath newspaper to launch a campaign of lucky draws to speculate on who will win the World Cup. Thailand Post expects revenue of Bt400 million from the sale of postcards from this campaign. This year it has forecast total revenue of Bt20.6 billion, or 6.38-per-cent growth from Bt19.3 billion last year. Last year's revenue figure was its highest since its establishment in 2003. It expects a profit of Bt1.7 billion this year, or 35.9 per cent year-on-year growth. Of total revenue last year, Bt8.6 billion was from postal services, which include mail and stamps services, followed by logistic services at Bt8.1billion. The revenue from postal services is expected to reach Bt9.4 billion while logistics revenue is forecast to be Bt8.6 billion.

 

Thailand Post president Anusara Chittmittrapap said it would launch a new subsidiary, Thailand Post Distribution, in the second quarter to provide a delivery service to corporate customers. "Our strength is we have the biggest network in distribution and logistics nationwide, so we're setting up a new company to serve logistics, warehouse and distribution services by targeting corporate companies nationwide," she said. The Cabinet approved the subsidiary's formation with registered capital of Bt350 million on January 9. The subsidiary also aims to serve the growth of logistics across the Asean Economic Community. On Monday Thailand Post will launch a new parcel-delivery service, focusing on small packages that will be sold at 7-Eleven convenience stores. The service will be run on a trial basis at 24 7-Eleven stores, mostly in Bangkok, with parcels costing Bt109, Bt139 and Bt199. Users can buy parcels and fill them without having to weigh them, and leave them at 7-Eleven for collection.

From http://www.nationmultimedia.com/ 02/22/2014

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VIETNAM: 57 Pct of Internet Users Involve in Online Shopping

 

As many as 57 percent of Vietnamese Internet users have involved in e-commerce, however the value of online shopping is still modest with an average of 120 U.S. dollars a person per year, a senior executive said here Wednesday. Vietnamese people also spend more time using the Internet, said Vu Hoang Lien, president of the Vietnam Internet Association, while marking the Vietnam Internet Day. Up to 62 percent of Vietnamese Internet subscribers using the web more than three hours a day, he added. According to statistics from the association, the number of websites with online payment function increased 17 percent year-on- year in 2012, comparing to 7 percent in 2011. Vietnam, with 31 million Internet users, currently ranks the 15th in the world in the growth of Internet subscribers.

From http://news.xinhuanet.com/ 12/05/2013

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HCM City Looks for E-Enterprise Reform

 

HCM City will have 17 State-run enterprises that will use information technology for nearly all of their operations, according to the municipal People's Committee. On December 20, the city's Department of Information and Communications organised a conference to develop a project designated to transfer 17 State-owned enterprises into e-enterprises. These SOEs are governed by HCM City. In the last eight months, the agency has implemented a pilot e-enterprise project at Sai Gon Industry Corporation, achieving encouraging results. The application of information technology has helped enterprises reduce the time needed to process affairs among the corporation's offices and member enterprises, and has also helped cut costs equal to billions of dong. Based on the success of this pilot, the People's Committee has decided to broaden the project to State-owned enterprises, with priorities given to 17 companies headed by the municipal government. Speaking at the event, People's Committee vice chairman, Le Manh Ha, said that the city government's IT applications would be improved so that all data from enterprises could be easily updated. City leaders will outline timely and proper measures to settle any problems soon, Ha said. If eligible enterprises for the project show signs of delaying IT application, they will be penalised, he added.

From http://vietnamnews.vn/ 12/23/2013

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Viet Nam Enjoys Smartphone Boom

 

Viet Nam has become the region's fastest-growing market for smartphones due to customer upgrades from basic mobilephones to smartphones, according to experts and traders. A recent report from GfK, one of the world's largest research companies, said that smartphone use in Viet Nam had increased 156 per cent in volume from January to September compared to the same period last year. It surged in value by 113 per cent. Viet Nam and Thailand are the fastest-growing smartphone markets in the world. In Thailand, volume increased by 118 per cent, and 114 per cent, in value. "The increasing affordability of smartphones, particularly in developing markets, is helping many consumers in these countries make the switch from basic phones to their first smartphone," said Gerard Tan, account director for digital technology at Gfk Asia. Nguyen Duc Tai, general director of The Gioi Di Dong (Mobile World) Joint-Stock Company, said the local smartphone market would continue to boom in coming years.

 

"This year, about 15 million out of 55 million users have used smartphones. The figure will soon increase to 30 million or 40 million," he said. Tai told Viet Nam News that this year smartphone sales had exceeded sales of basic mobilephones. He also said that smartphones accounted for 80 per cent of his company's total sales. An expert from a research company told Viet Nam News that the smartphone market had developed well but had not reached its peak. She said that basic phones make about 60 per cent of the market, and smartphones 40 per cent. Next year, it is expected to be 50-50, she added. Smartphones have become popular with young people because of the access to games, music, photos and applications. Moreover, the price of smartphones have fallen. For about US$100, customers can buy a smartphone with many features, Tai said. The most wanted smartphones are those with large screens that sell under VND10 million ($480). Samsung and Nokia are bestsellers. GfK said that in the first three quarters of 2013, consumers from Singapore, Malaysia, Thailand, Indonesia, Viet Nam, Cambodia and the Philippines had spent $10.8 billion on nearly 41.5 million smartphones.

From http://vietnamnews.vn/ 12/23/2013

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New Rules Govern E-Commerce Firms

 

Enterprises and individuals operating electronic commerce businesses will be fined if they have not registered their businesses with the Ministry of Industry and Trade (MoIT). According to Decree No 185 of the Government, which came into effect on January 1, 2014, unregistered firms and individuals will be fined VND10-100 million (US$475-4,760) and VND10-50 million ($475-2,380), respectively. The penalties can also be applied in other cases, such as companies and individuals that do not report changes of information on their registered websites or who take advantage of their e-commerce business to illegally attract capital. Along with payments, websites providing e-commerce services will be suspended from operating from six to 12 months. Management agencies are to confiscate evidence of violations, withdraw domain names ".vn", ask owners to resolve problems they caused and pay for illegal profits. MoIT's Viet Nam E-commerce and Information Technology Agency reported that, currently, more than 200 e-commerce websites have registered their business operations and more than 100 websites providing e-commerce services have also registered. However, there were still thousands of websites not completing their registrations. The agency will cooperate with other administrations to investigate and check firms and individuals working in e-commerce. Websites to be investigated include those selling products and providing e-commerce services, such as e-commerce trading floors, online auction websites, online promotional websites and others regulated by MoIT.

From http://vietnamnews.vn/ 01/04/2014

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Viet Nam Bans Import of Used Electronic Devices

 

The import of used personal computers and phones has been prohibited as of yesterday, according to Circular 04 issued in January by the Ministry of Industry and Trade. Personal computers include laptops, notebooks, sub-notebooks, mini laptops and personal digital assistants (PDAs). The ban is also applicable on other electronic products such as mobile phones, pocket-sized cassette players, digital cameras and personal watches.

From http://vietnamnews.vn/ 02/20/2014

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Southeast Asia Startup Investments 2013: It’s All About E-Commerce, Fashion, and Women

 

Click for full-sized version. Note that categories are not mutually exclusive, which means a deal can belong to multiple categories at the same time. As the candle snuffed out on 2013, deals were still being announced even just before the arrival of Christmas. While it has been a busy year for the startup scene in Southeast Asia, few attempts have been made to quantify the investment activity and take stock of what the numbers mean. Tech in Asia is taking baby steps in that direction. On Techlist, our platform for connecting investors with startups, we’ve been tracking data from the seed stage right up to private equity investments in the web and mobile space.

 

All in all, we followed 151 deals in Southeast Asia, out of which 87, or 58 percent, had disclosed investment sums totalling $645 million. Here’s what we’ve found:

Limitations

The dataset does not cover deals that have not been disclosed to the public. This is especially true in angel rounds where investors prefer to stay out of the spotlight. Some sectors, like medtech, have traditionally not been a focus of our coverage, so that field may have been neglected as well. We do not know, or cannot publicly disclose, the money involved in 42 percent of the deals in our dataset. Categorizing startups and determining a study’s scope is more of an art than a science, which means care must be taken when comparing our data with that of Crunchbase or Dow Jones, for example. For this initial release, we’ve only looked at data for 2013. In the future, we could compare data across years to spot trends and add more context to our findings.

 

Tech in Asia is striving to make the data as representative of the ecosystem as possible. However, several limitations need to be addressed:

1.       E-commerce dominated, and the money is mostly going to fashion.

If you’ve been tracking the startup scene, you don’t need to crunch numbers to figure this out. Mobile commerce, in particular, has been a major theme in the tech scene in 2013, and given its initial successes, looks set to dominate headlines again in 2014. But visualizing the data gives a better sense of the scale: Out of the $645 million plowed into internet companies, a massive $593 million, or 92 percent, has something to do with e-commerce. Here, we’ve segmented e-commerce into several categories, including online retail, payments, C2C marketplaces, and flash sales. A deal can belong to multiple categories. The majority of e-commerce investments, it would seem, have gone into men’s and women’s fashion, with the latter dominating sales of course. Online retail, which involves direct selling of goods to consumers, also form the majority of e-commerce funding, while flash sales are also taking in sizable chunks of money.

 

2. Rocket Internet’s total investments were about five times larger than the startup scene’s combined.

The figures above include money thrown into Rocket Internet, which accounted for $505 million of the investments into internet companies, while the rest came from venture capital firms, early stage funds, and angel investors. But even if we remove Rocket Internet, e-commerce is still huge, taking up $88.4 million out of $140 million, or 65.2 percent.

 

This hints at how capital-intensive and complicated e-commerce ventures are. Besides creating the front-end experience, startups are building infrastructure like logistics, payments, and inventory management tools. While a lot of it are in-house and closed systems (think Rocket Internet and RedMart), several startups including Anchanto in Singapore, Qwikwire in Philippines, and aCommerce in Thailand are catering to the rest of the market by offering infrastructure as a service. Since much of the e-commerce investments have gone into infrastructure-building and early-stage online retail companies, we anticipate that funding for e-commerce companies will continue to dominate in 2014, as expansion of these startups beyond their indigenous markets will be expensive, and given that strategic investors like Rakuten and SingTel are still hungry for technology that will complement their consumer web ecosystem. Because of the cost savings that can be gained with volume, we can expect to see consolidations in e-commerce that could match or exceed 2013’s acquisition activity – notable examples included iBuy’s purchase of multiple daily deals sites and SingPost’s $947,000 acquisition of e-commerce company EK Media.

 

3. Besides being far smaller than the US, Southeast Asia’s startup ecosystem is also not as diverse.

While there’s a lot of hype about how Asia is the next great land of opportunity, it seems that venture capitalists and angels have mostly held back in Southeast Asia. China saw an average of $540 million per quarter in venture capital deals in 2013, while the United States received $9.2 billion in one quarter alone (more than ten times what internet companies in Southeast Asia got), with the majority going to Silicon Valley. The investment scene in the United States is also relatively more diverse, with investments evenly distributed across sectors. Biotech is getting the most money in the United States, followed by software. E-commerce, enterprise, and hardware also dominated.

 

4. Hardware and Bitcoin made a tiny blip in 2013.

A couple of other investment areas have also gotten attention, though in small drips. Hardware startups have gotten at least $4.26 million, and many of them, like Pirate3D and Vibease, are doing so through crowdfunding via Kickstarter and Indiegogo. The success of these pioneering companies in the years to come could determine whether crowdfunding will become significant source of funding in Southeast Asia. Bitcoin startups like itBit and GoCoin have attracted funding too, although with the currency experiencing some turbulence at the moment, we don’t know if the momentum will be sustained in 2014.

 

5. Other major investment themes

Looking at the rest of the field, travel startups have gotten at least $18.1 million in 2013, while enterprise software, financial services, and SaaS are the other themes that have received more than $10 million each.

From http://ph.news.yahoo.com/ 01/10/2014

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INDIA: E-commerce Is Growing in India but It Faces Unique Challenges

 

Indian store-owners got together this week to offer three days of discounted shopping - but only for those buying via the internet. Shilpa Kannan met some of the 200 retailers involved in the annual online shopping festival in Delhi and asked them about the potential for e-commerce in India. She found that while internet shopping is growing, it faces unique challenges in India.

From http://www.i-policy.org/ 12/16/2013

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Opera Mobile Store Passes 100 Million Users

 

MUMBAI, INDIA: The Opera Mobile Store, the fifth-largest mobile app store in the world, today announced that it has reached a new milestone of 105 million monthly visitors at the end of Q4 2013. As the world's largest cross-platform app store, the Opera Mobile Store saw exponential growth in its user base over the 12 last months, increasing by 172 per cent since the close of 2012. The Opera Mobile Store currently offers more than 200,000 mobile apps and games across most mobile platforms, including Android, Java, BlackBerry, Symbian and iOS. By the end of 2013, the app store also got a completely redesigned storefront, generating record-breaking conversion rates of visitors who ended up downloading and using apps. Some other big milestones for the Opera Mobile Store in 2013 were as follows:

 

* The top-three countries based on the number of Opera Mobile Store users were India, the United States (jumping five positions up to no. 2) and Indonesia, showing not only the Opera Mobile Store's popularity in Southeast Asia, but also growth in the United States.

* The Opera Mobile Store forged several strong partnership agreements with mobile carriers in Eastern Europe. MTS Belarus and MTS Ukraine launched co-branded app stores with Opera for their combined user base of 28 million.

* The Opera Mobile Store signed a cross-app store publishing partnership with Yandex, the 4th-largest search engine worldwide and leading search engine in Eastern Europe. This partnership will allow apps in the Opera Mobile Store also to be available for download in the Yandex app store and vice versa.

* Android users showed strong growth during 2013, nearly reaching the level of Java-based downloads. Android app downloads are currently 42.7 per cent of total downloads - up 16.8 per cent in one year.

* The number of page views and downloads in the Opera Mobile Store each grew 250 per cent year over year. In 2013, the Opera Mobile Store acquired 1.7 times more new users than in 2012. Also, the visit-to-downloads ratio increased 20 per cent. The improved visits-to-downloads ratio shows that users are spending more time finding and downloading more content.

 

"The Opera Mobile Store was launched in September 2011, based on the technology from the acquisition of Handster. In just over two years, the Opera Mobile Store has shown strong growth - from 18 million monthly visitors to 100 million, and has seen a fivefold increase in the number of apps offered," says Lars Boilesen, CEO, Opera Software."The compression technology in Opera's browsers, combined with the broad portfolio of apps in the Opera Mobile Store across many different platforms, have resulted in massive adoption of the store worldwide," added Boilesen.

From http://www.i-policy.org/ 02/02/2014

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Azerbaijani Bank Technique Expands Its Branch Network in Baku

 

Five new branches of JSC Bank Technique began operating in Baku to improve the level of service and customer satisfaction, according to the bank's message. "The new service points located in different areas of the city, make it possible to spend less time and provide the majority of banking services to the capital's population and in particular to the residents of nearby houses," the bank said. New offices are located at the following addresses: - Sabunchu Branch - Park str., 10, Bakikhanov settlement, Sabunchu district. - Khatai Branch - Sarajevo str., 11, Khatai district - Galaba Branch - A.Ahmedov str., 26a, Yasamal district. - Gara Garayev Branch - A.Manafov str, 16, Nizami district. - Azizbeyov Branch - Mehseti str., 9, Nizami district. After the opening of new service points, the number of the bank's branches has been brought up to 13. The bank's service network in Baku and regions generally covers 32 branches and 13 offices. Locations of the bank's branches can be easily specified by using the interactive map posted on the website www.banktechnique.az.

From http://en.trend.az/ 12/09/2013

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Azericard Offers SMS Information Service When Roaming

 

Azerbaijan bank cards processing centre AzeriCard announced that it has introduced its 'SMS-Notification' service to customers during their stays abroad, reports Trend. The service has become accessible on the networks of 800 mobile operators in 190 states worldwide. 'SMS-Notifications' forms a part of the Mobilbank service and informs bank card holders of transactions performed using their cards. The service can be activated at ATMs and is accessible on the networks of Azerbaijan mobile operators Azercell, Bakcell and Nar Mobile.

From http://www.telecompaper.com/ 01/04/2014

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Azerbaijani Mobile Operator Announces New Campaign for Its Subscribers

 

Nar Mobile continues to bring more joy to the users of mobile communication. Mobile operator reminds that each subscriber will get immediately AZN 3 and 100 Mb to the balance gifted regardless of the value of the new acquired Nar number, the company said today. The amount offered as a gift will be automatically loaded on the balance as a new number is activated. It can be used for domestic calls, SMS and Internet, as well as for joining to any tariff or campaign. More detailed information can be obtained at our Internet page: http://www.narmobile.az/en/private/WelcometoNarMobile/

From http://en.trend.az/ 01/15/2014

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Electronic Payments in Azerbaijan in 2013 Exceeds Economy Size Two-Fold

 

The volume of electronic payments in Azerbaijan in 2013 was equal in size to two indicators of the country's GDP, chairman of the Central Bank of Azerbaijan (CBA) Elman Rustamov said. He made the remarks at the bank management board's enlarged meeting on the results of last year. The CBA head said the stability and improvement of national payment systems were provided in 2013. Last year the volume of payments with help of the Large-value Payment System (AZIPS) totalled 114.258 billion manats and operations on 23.27 million manats were conducted via the payment clearing system of small payments (XONKS), according to the CBA. State Statistics Committee of Azerbaijani said that by late 2013 the total GDP of Azerbaijan totalled 57.7 billion manats, which exceeds the figures for 2012 by 5.8 percent. Rustamov said the central bank has stimulated the development of the financial intermediation, including financial infrastructure, in order to support the process of diversifying the country's economy, and thus played an active role in successful implementation of the government's economic policy. "The flexible management tools have been implemented for management of the financial stability risks and excess liquidity in the banking sector, as a result of which the average interest rates on loans, issued to the economy, began to seriously decline," he said. Speaking about the Azerbaijani President Ilham Aliyev's speech at the conference dedicated to implementation of two state programs on socio-economic development of Azerbaijan's regions in 2004-2008 and in 2009-2013, the CBA head said that in recent years Azerbaijan's banking sector has developed rapidly and today the country has a strong banking sector. He stressed that in general it was possible to succeed in empowering the access of the economy, especially of the regions, to credit and financial services. There are 43 banks in Azerbaijan. Last year they increased lending to the economy by 25.97 percent - up to 15422.9 million manats. At the same time as of late 2013 some 2100.3 million manats, or 13.62 percent of the banks' total loan portfolio, accounted for the loans granted to the population in Azerbaijan's regions.

From http://en.trend.az/ 02/10/2014

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Azerbaijani E-Commerce Market Increases 1.7 Times

 

The volume of electronic commerce in Azerbaijan was 242.3 000 manats in January 2014, the information of the State Statistical Committee of the country said on Feb. 11. The total volume of retail electronic commerce in Azerbaijan increased 1.7 times compared with the indicator of January 2013. Both individuals and legal entities participated in the e-commerce market. Legal entities purchased 84.5 percent of goods while individuals bought 15.5 percent. Non-food goods accounted for 91.9 percent of turnover in the e-commerce market. The total volume of retail commerce in Azerbaijan in January 2014 was 1.7 billion manats. The purchase of food products in the country increased by 9.3 percent compared with the indicator of January 2013. 900.3 million manats fell on consumer goods (food, beverages and tobacco), and 765.6 million manats - the share of non-food products. Share of non-food products increased by 5.1 percentage points. The official exchange rate on Feb. 12 is 0.7843 AZN/USD.

From http://en.trend.az/ 02/16/2014

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Some $258 Million Invested in Azerbaijan’s ICT Sector

 

As of 2013, some 202.2 million manat was invested in the Azerbaijani sector of information and communication technologies (ICT) and postal services which is one percent of the total investment volume in the country's economy, the Azerbaijani Communications and IT Ministry told Trend on Feb. 14. Azerbaijan's revenues for the ICT sector and postal services in 2013 amounted to 1.632.2 billion manat, or 14 percent more than in 2012. The real growth rates of the ICT sector in 2013 amounted to 14 percent, IT sector for the period increased by 1.3 times and the postal sector by 4.3 percent. Some 77 percent of the revenues received in ICT and postal services fell to the non-state sector in 2013.

From http://en.trend.az/ 02/16/2014

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AUSTRALIA: Consensus, but No Agreement, on ‘Internet Tax’

 

The Internet tax will not happen soon, but it may still happen. Australia’s state treasurers all agree that they want to reduce the GST threshold on online purchases from overseas from $1000 to as little as $20, but they can’t agree on how this can be done cost-effectively. Consumer group CHOICE, and many others, have pointed out that the cost of collecting the tax will be higher than the revenues obtained from it, because Australia Post and courier companies would have to effectively act as tax collectors and add their administration costs to their delivery charges. CHOICE has pointed out that this could raise the cost of a $20 item to as much as $35, as well as slowing down delivery, for a net revenue gain of only $2 to the Government. The state treasurers met yesterday, with the so-called ‘Internet tax’ on their agenda, but it was not discussed in detail. Federal Treasurer Joe Hockey said the states had been "provided with the material they had previously requested on the costs of any changes to the online threshold. They will now consider that advice. There was no agenda item to discuss any changes to the base or rate of the GST."

 

Because GST revenues go to the states, they are all keen to lower the threshold. So is the retailing industry, which believes it is harming local sales, even though most online purchases are from local web sites. NSW Treasurer Mike Baird said various scenarios had been presented to the state treasurers. “It was a very positive discussion, it is clear there are a lot of consensus across the room. We need to do this. “If there is an agreement, we will come together – that is, the states and the federal government will work though every line of that business case. We’ll ensure that whatever model is considered it will be done in the most cost-effective way.” The treasurers will meet again in March. Critics have pointed out the many problems lowering the threshold would cause. The administrative overheads aside, it would need to rely on the cooperation of the delivery companies, and would be difficult to police. Of particular concern is the purchase of electronic goods such as music, videos and eBooks, a tax it which it would be virtually impossible to enforce.

From http://www.itwire.com 11/28/2013

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Overseas Web Sales Haunt Shops This Christmas

 

Overseas online shopping continues to be a drain on stores in Australia, as Christmas spending gets set to ramp up. Modelling from the Australian National Retailers Association shows spending is tipped to be $A837 million more than the last seven days. AAP reports total sales across the country are forecast to hit around $6.6 billion, with shoppers in NSW anticipated to lead the way, spending around $2 billion. Association chief executive Margy Osmond said surveys show people are likely to spend around 5.4% more this year than during Christmas in 2012. "I think we are seeing a slight level of improved confidence," Ms Osmond said in Sydney on Sunday. "Certainly people are feeling reasonably happy about the economy ... we have an election result now and a government in place, all of those things, combined with low interest rates, are making a difference to people's willingness to spend."

 

While the bulk of spending will be happening at bricks-and-mortar stores, she said domestic retailers will suffer from a shift to overseas-owned websites. Domestic retailers were disappointed to face another Christmas with no change to GST charges for overseas spending, she said. "This week alone more than $A1.1 billion is estimated to head offshore to overseas online retailers, with shoppers finalising purchases to ensure gifts are delivered before December 25," she said. The ANRA expects most women will have finished their Christmas shopping by the end of next week, while men will just be starting. "This is the week where we really start to see some serious action, but it is usually the week before Christmas where we get the bulk of the spend," she said.

From http://www.radionz.co.nz 12/02/2013

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Online Shoppers Urged to Know Their Rights

 

Shoppers are being urged to be aware of their rights this Christmas, particularly as today is the Christmas shipping cut off for many online retailers. The Australian Competition and Consumer Commission has told consumers they face some big risks when shopping online, and that they should read up on what rights they may not be aware of. “Online shopping can bring consumers many benefits such as wider choice, savings in time, and potentially savings in costs as well. But it can also be confusing as consumers navigate unfamiliar selling platforms such as online auctions, figure out which reviews to trust, and try to pay securely,” ACCC Deputy Chair Delia Rickard said. “All of your usual rights and obligations under the Australian Consumer Law (ACL) apply when you shop with an Australian online business, including your right to a repair, replacement or refund. These rights may also apply when you buy from an overseas online business however you may experience difficulties enforcing them.” Rickard said that the ACCC and ACL regulators have produced a video to help consumers understand their rights, check it out below.

 

ACCC also sent iTWire a list of tips that shoppers can follow to shop smart online:

# Research and shop around – have you compared products and prices for sale on other sites? Do you know the total price including delivery charges? How long will it take to receive your purchase? Do they provide FAQs and other tips on safety requirements or other purchase issues?

# Know who you’re dealing with – is the business trusted and reliable? What do other consumers say about the business or the product/ service? Does the business provide legitimate contact details?

# Make sure you choose what’s right for you – price alone should not be the driving factor in making a decision about which business to buy from. There are many factors to keep in mind – is the quality ok? Does it meet Australian standards? How easy will it be to return if something goes wrong? What’s the business’ customer service like?

# Keep your personal details private and secure – does the business have a privacy policy in place? Only pay via secure payment methods such as a credit card or similar secure method - when you go to make a purchase, does the web address start with ‘https’ and can you see a closed padlock symbol?

# If the only way to pay for something is via a money order or wire transfer, think twice as there is chance that you are being scammed.

# If a problem arises – how easy will it be to right a wrong? What do you have to do to return the product if it’s unsafe, doesn’t meet its intended purpose or is not what you expected? Does the business have a good complaints resolution process in place?

From http://www.itwire.com 12/05/2013

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New Year's Tips for SMEs Are In

 

2014 is a new year and accounting software firm MYOB has devised a list of tips in a bid to help SMEs come up with New Year’s resolutions for business success. In sending the list to iTWire MYOB CEO Tim Reed said there were a few key messages he had for businesses looking to plan ahead for the year to come. “January is the ideal time to reflect and to give new strategies and goals the green light, instead of taking a ‘business as usual’ approach. Operators who commit to clarifying their priorities early in the piece will likely reap the rewards. It can mean the difference between flourishing and floundering. When setting New Year’s resolutions, big or small, the first step is to plan. Set some specific and inspiring goals around key areas of your business that you wish to develop. Begin by asking yourself what you will stop doing as well as start doing in 2014. Whatever your business goals, such as driving efficiencies, harnessing the power of cloud technology, or finessing your finances, establishing your New Year’s resolutions can help you approach the year with renewed vigour.”

 

MYOB’s suggested New Year’s resolutions for SMEs:

1. Learn from last year’s hits and misses

Place the previous 12 months’ trading under the microscope. Analyse the strategies that worked, those that didn’t, and work out the ‘whys’. Why did some products or services succeed when others flopped? What changes could you make in 2014 to ensure mistakes aren’t repeated, and opportunities aren’t missed? Get the ball rolling with a SWOT analysis – a useful technique for understanding your business strengths and weaknesses and for identifying the opportunities open to you and the threats your business may face.

 

2. Stay on the business track

A solid business plan will help you make better business decisions about the strategies you need to continue to operate and grow. If you’re looking for annual growth of 100%, you will need a different strategy to one that shoots for 10% growth. Then, to ensure you tick off your to-do list in 2014, make strategic planning a weekly or fortnightly task. Ongoing strategic thinking is great for defining goals and objectives within a timeframe, helping to ensure you and your team have a consensus about where the business is going and how to stay on track.

 

3. Don’t try to be all things to all people

Are you the director, IT person, admin manager and salesperson in your business? Wearing multiple hats can be exhausting. Avoid micromanaging if you are lucky enough to have employees. Delegate intelligently. It can be challenging letting go, but if you don’t delegate, growing your business could become a pipe dream. Why not outsource tasks you loathe, so you can spend more time on growing the business?

 

4. Grow to love your numbers

Many business owners consider themselves too busy to check or understand their financial statements. Learn about profit and loss statements, balance sheets and cash flow statements and don’t shy away from the numbers. Making time to understand your financial documents will give you greater control and a clearer picture of your business and its performance. It can help you make smarter decisions and improve your ability to communicate productively with your accountant and other advisers. With cash flow ranking as the second highest pressure point for SMEs in the latest MYOB Business Monitor report, it’s time to add cash flow expertise to your toolbox. Ask your trusted accountant or bookkeeper to guide you.

 

5. Don’t be afraid to embrace technology

Cloud-based accounting software, convenient mobile apps, online business management tools…today’s business technologies can save you time and drive significant efficiencies. For example, SMEs utilising MYOB’s bank feeds - a service that automatically feeds bank transactions into cloud accounting solutions MYOB LiveAccounts or AccountRight Live - say it saves them an average of 10 hours per month. The average value they put on this time saving is $713.

From http://www.itwire.com 01/14 /2014

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NEW ZEALAND: Govt Grants Worth $140M Awarded to 31 Tech Firms

 

More than $140 million has been earmarked to go to 31 New Zealand tech companies in research and development grants. Science and Innovation Minister Steven Joyce yesterday named companies awarded R&D growth grants from Callaghan Innovation, the Government's high-tech development body set up in 2012. Recipients include NZX-listed companies Rakon, Scott Technology and a company owned by Wynyard Group. The grants provide a 20 per cent contribution to a firm's annual R&D spend, capped at $5 million a year. To qualify for the grants, businesses need to commit to spend at least $300,000 and 1.5 per cent of revenue on New Zealand research & development. The grants last for three years and after two years of receiving funding, a firm can apply for a two-year extension to the assistance.

 

Grant winners

• 4RF

• ARANZ Geo

• Biodiscovery New Zealand

Douglas Pharmaceuticals

• Dynamic Controls

• Enatel

• Endace Technology

• Fisher & Paykel Appliances

• Fisher and Paykel Healthcare

Forest Genetics CellFor

• Formway Furniture

• Gallagher Group

• HSAGlobal (formerly Healthphone Solutions)

• ikeGPS

• Jade Software Corporation

• Kakapo research and development

• Magic Pulse (trading as Kitomba)

• Orchestral Developments

• Quantec

• Rakon

• Rocket Lab

• Scott Technology

• Simcro (formerly SimcroTech)

• Skope Industries

• Tait

• Tandarra Engineering

• Trans-Tasman Resources

• Unlimited Realities

Vista Entertainment Solutions

• Wynyard (NZ)

• Zelam

From http://www.nzherald.co.nz 01/15/2014

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PAPUA NEW GUINEA: K100m Telecom Push

 

More than K100 million (US$39 million) has been spent to upgrade the telecommunications sector to make it more competitive in the 21st century market, Papua New Guinea's  Independent Public Business Corporation (IPBC) managing director Wasantha Kumarasiri said. According to an Oxford Business Group publication, Kumarasiri said in its (IPBC) effort to revolutionise the telecommunication sector, Telikom PNG Ltd, a state-owned-enterprise, had undergone changes worth K123 million (US$58.7 million) to make it more competitive in the current market. “The company is upgrading its antiquated equipment to deliver a more reliable service for its customers,” Kumarasiri said. He said access to wireless communication solutions and high-speed broadband were also being improved through a new fibre optic network worth K71 million. “And an additional capacity valued at US$88 million is being installed as part of the PNG liquefied natural gas (LNG) project,” Kumarasiri said. He said these initiatives had to be a solution, which also includes extending GSM (global system for mobile) and CDMA (code division multiple access)  coverage. 

 

Meanwhile, Kumarasiri said upcoming projects included significant expenditure in telecommunication sector and other sectors, including development of port infrastructure and improving power supplies. Among them include the relocation of Port Moresby wharf. Kumarasiri said IPBC is working on the project to see it being carried out successfully. “It is expected that this project will require significant expenditure. Once completed, it will improve the movement of cargo and port efficiency.” He also said development of the Lae tidal basin project will bring maximum benefits to the country as a whole. “The Lae tidal basin development project, which is in excess of US$400 million (K968.5 million) will have its benefits delivered to the public.” He said investments were being delivered in key public utility service sectors. Kumarasiri said in a way, it is IPBC’s aim to facilitate the public-private partnership or operation and management agreements. “The private sector has some natural benefits, including new sources of funding, modern work practices and ability to foster expertise that SOE’s (state owned enterprises) are currently lacking in management areas.

From THE NATIONAL/PACNEWS 01/06/2014

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TONGA: Online Money Transfer Service Removes Transaction Fees

 

A New Zealand money transfer company, KlickEx, has discounted its services to Tonga in support of Ha‘apai’s cyclone recovery. KlickEx made the announcement on Monday 13 January, stating that it has removed all transactions fees in its services for payment transfers to Tonga, it also includes a removal of fees for cash withdrawals in Tonga. The company also stated that for every transfer made to Tonga, it will donate $1 to the Tongan Red Cross to help those most affected. The CEO of KlickEx, Robert Bell said “We hope that removing the fees for sending money to Tonga, Pacific Island families living abroad can send money home quickly to their families as financial support is the best way to assist with the rebuilding efforts.”

From MATANGI TONGA/PACNEWS 01/17/2014

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NORTH AMERICA: Canada - Digital Communications Forces Post to Stamp Out Home Mail

 

Technology is squeezing the post office so much that a familiar service has to disappear. Email, social media and video conferencing are prompting Canada Post to end door-to-door mail delivery service in urban areas. Facing mounting deficits the federal Crown corporation announced plans Wednesday to overhaul its system which will include a shift from home to delivery to the use of community mail boxes, increase in postal rates effective March 31, 2014, let up to 8,000 jobs go unfilled when postal workers retire or leave and step up the use of technology to streamline processes. A statement released by Canada Post cited rising cost and advances in digital communication as the main reasons for the changes. “Canada Post has a mandate to fund its operations with revenues from the sale of its products and services, rather than become a burden to taxpayers,” a statement in the corporation’s Web site said. “With the increasing use of digital communications and the historic decline of lettermail volumes, Canada Post has begun to post significant losses.”

From http://www.itworldcanada.com/ 12/11/2013

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U.S.: 25 Tech Ideas for Improving Your Community

 

Ideation Nation, a technology brainstorming competition for civic solutions, announces its 25 top ideas for government technology projects. It could be said that community improvement has always started with community. It’s an idea -- close to a campaign slogan and with a touch of idealism -- that holds true for Ideation Nation, a national competition to promote community engagement through civic technology projects. The five-week competition — sponsored by citizen tech organizations Code for America and MindMixer — announced its top 25 project ideas this month. A panel of judges with expertise in civic projects, technology and engagement efforts chose the ideas from a field of 356 submissions. The top 25 ideas include IT-based answers to city challenges ranging from recycling and zoning to street lighting and volunteerism (see the entire list below).

 

“A big part of this (competition) is breaking down the perception that government doesn't listen or that communities don't listen to the individual,” said Nick Bowden, CEO of MindMixer, a community engagement platform company based in Omaha, Neb. The contest is designed to give exposure to individuals who want to improve their communites in significant ways, Bowden said. The winner, who will be announced Dec. 3, recieves $5,000 to develop their idea, along with a MindMixer website and expert mentorship. Bowden said contest submissions were highly creative and came from across the nation. “What was cool to see is that we had representation from about 350 ZIP codes,” Bowden said. One of those ZIP codes belongs to Baltimore resident Elizabeth Jones, who submitted three ideas: a bike pool app, a bike sharing app and a notification system for businesses to transfer unused food to homeless shelters.

 

Jones, an avid cyclist who belongs to a local club called “The Crank Maidens,” said bikers struggle to schedule rides with each other for recreation, for the morning commute, for companionship or for just simple motivation. Her solution turned into a pitch for a Bike Pool App, a mobile phone app that would allow cyclists to form bike-pool groups based on a specific city or town and with mobile access to routes, and meet-up and drop-off locations. “There really isn't a single tool that incorporates all of those things.” Jones said. “It’s really complicated to try to get a group of us together.” Baltimore’s urban environment can be intimidating to cyclists who aren't familiar with navigating the city on two wheels, she added. Pairing experienced riders with the aspiring is another way the app offers value.

 

“So far everybody has been saying that ‘the idea is so cool,’ or ‘I wish something happens like this,’” Jones said of the initial feedback. Another notable submission comes from Derek Homann, a finalist from Omaha who proposed a mobile ticket payment system for police citations. Homann said the idea came to him after a he’d been cited for making an illegal U-turn. “I had this traffic violation on my counter for a few weeks. And sure enough the deadline came and I remembered it the day it was due. I basically paid it at the last minute,” Homann said. His solution would equip police officers with mobile credit card readers that attach to a smartphone, similar to the devices commonly used by small businesses. “It’s a win-win situation for government, in terms of collecting money more rapidly, and potentially for the violator who could get it over and done with more quickly,” Homann said. He noted that the solution would be an optional service — as not all cited drivers accept alleged violations — and cities would need to have citation databases that could process the instant citations and payments. Homann, Jones and the rest of the finalists will be judged by participant and community feedback to determine who will be crowned the winning idea.

 

Top 25 Ideas

    1.    Allow police officers to accept mobile payments for violations

    2.    Recycling tracker and educator for the city

    3.    Mapping software for efficient yard waste collection

    4.    Volunteer exchange

    5.    Zoning iPhone app

    6.    Gift card remainder charity website

    7.    Electricity monitoring device rentals

    8.    Integrated discovery website for camping, hiking, outdoor recreation

    9.    Use the Internet to create a more direct democracy at all levels

    10.  Lodge a complaint, get connected on civic issues

    11.  Creativity Crowd

    12.  Gaming volunteerism and rewarding impact creation

    13.  Location-based app for public recycling

    14.  Creating an online community map of underutilized spaces

    15.  Install on-demand street lighting

    16.  Create a bike share app like AirBnB

    17.  Renaissance CSA

    18.  Create a resource center to share collaborative projects

    19.  A citizen’s board of developers

    20.  My place: Our World, a civic engagement app

    21.  App for food transfer

    22.  Create a social networking platform for volunteers and NPOs

    23.  Communitywide sharing application

    24.  Common permit application

    25.  Bike-pool app

 

2013 Judges

1. Jeff Friedman, co-director of the Philadelphia Mayor's Office of New Urban Mechanics

2. Stephen Goldsmith, former deputy mayor of New York City

3. Mitch Silver, immediate past president of the American Planning Association (APA) and chief planning & development officer of Raleigh, N.C.

4. Sly James, mayor of Kansas City, Mo.

5. Marci Harris, CEO of PopVox

6. Abhi Nemani, co-executive director of Code for America

From http://www.govtech.com/ 11/26/2013

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Big Data Gives a Boost to Health and Human Services

 

Data mining and predictive analytics will make social service agencies more effective. No single area of innovation promises as much public value as the rapidly evolving areas that allow government officials to utilize data across agency and IT silos. These technologies, whether data mining or sophisticated middleware, produce three transformative changes — they can improve the ease with which citizens can access services, facilitate field worker problem solving and produce a foundation for answering big, predictive questions through data analytics. Five years ago, New York City launched an initiative, HHS-Connect, to collect its social service data in one place. The idea is to allow clients to walk into different social service agencies without having to re-enter their information and complete duplicate paperwork. “We have a vision of a client walking into, for example, a homeless shelter and not having to reapply your information if you had already been to the public welfare office or to the Administration for Children’s Services,” said Kristin Misner, chief of staff to the deputy mayor for health and human services.

 

Yet this first step should quickly facilitate further actions that make government benefits easier to obtain for those who qualify and more difficult for those whose actions produce waste, fraud and abuse. Data mining and predictive analytics will help overburdened social service agencies detect fraud and better provide and target services. In Los Angeles County, the Department of Public Social Services uses a series of algorithms to analyze its systemwide data and uncover possible anomalies. The department’s system offers a risk analysis of potential fraud within California’s child-care program, allowing investigators to prioritize their caseload. The technology means the agency can take a proactive stance against fraud, as opposed to solely responding to tips on hotlines.

 

Big data also allows governments to target their social services to those most in need, a crucial goal as budgets have grown tighter amid the economic downturn. Buffalo, N.Y., has used data analysis to expand Operation Clean Sweep, a collaborative community program that provides a range of services at once, from graffiti removal to health care, to particular neighborhoods. City officials analyze 311 and 911 calls, as well as economic and neighborhood data, to identify candidate neighborhoods and understand what pressing issues must be addressed first. Finally, mobility puts usable information in the hands of those who do the real work of government. Silo busting not only allows them to see information and complete forms in the field but soon will provide decision support as well. Indiana child welfare services, for example, will soon provide guided insights to welfare workers faced with very tough decisions in the homes of challenged children. Public officials, so long restricted by vertical IT systems and vertical work, now can chart a path to much more effective services thanks to breakthroughs in the use of data.

From http://www.govtech.com/ 02/07/2014

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ITU to Leverage M-health to Fight Chronic Non-communicable Diseases

 

 

The International Telecommunication Union (ITU) is working together with healthcare company Bupa on a global m-Health initiative called ‘Be Healthy, Be Mobile’. The partnership will leverage the mobile technologies to fight chronic non-communicable diseases, including diabetes, cancer, cardiovascular and chronic respiratory diseases in low and middle income countries. “Non-communicable diseases are the single greatest factor contributing to mortality and the overall disease burden in developed countries and emerging economies alike. Where m-Health is concerned, ITU works with the World Health Organisation to share our long-standing experience and our competence in mobile technologies and healthcare as well as our network of partners. We are truly excited about the potential of this new partnership with Bupa to help us accelerate the adoption of mobile health interventions worldwide,” said ITU Secretary-General Hamadoun I. Touré. Meanwhile, Bupa CEO Stuart Fletcher said: “Of the 36 million people who died from chronic disease in 2008, nine million were under the age of 60; and 90 per cent of these premature deaths occurred in low- and middle-income countries. m-Health is a cost-effective and accessible way to get health information and tools to people so that they can keep well and we can reduce the impact of chronic diseases worldwide. Through this partnership we will be at the heart of a systemic intervention in healthcare and will help millions of people to live longer, healthier, happier lives, fulfilling our purpose.” In its first phase, the initiative will focus on deploying mobile health interventions in areas such as diabetes, smoking cessation, hypertension, wellness and training of health workers. More than 25 countries have already expressed interest in participating. A smoking cessation programme via mobile phones is currently underway in Costa Rica.

From http://www.futuregov.asia/ 12/16/2013

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Worldwide Internet Users to Surpass 2.7bn in 2013

 

The total number of people connected to the Internet worldwide is expected to surpass 2.7 billion in 2013, while the total number of applications downloaded over all types of devices will exceed 50 billion, a new report by the International Telecommunications Union (ITU) has said. The 2013 edition of ITU's flagship regulatory report `Trends in Telecommunication Reform', highlights the increasingly global nature of information and communication technology (ICT) regulation and the crucial link between effective regulation of the ICT sector and the range, quality and affordability of ICT services available to consumers and business users alike, CBC News Reported. Focusing on `Transnational Aspects of Regulation in a Networked Society', this year's report confirms continued rapid expansion of tech markets worldwide. "Rapid growth of broadband has seen global IP traffic skyrocket from around one petabyte 20 years ago to an estimated 44,000 petabytes (44 exabytes) at end 2012.

 

As an indicator of the sheer volume this represents, that amount of data would take 1,100 years to download over a 10Mbps broadband link or more than 200,000 years over a dial-up connection. In 2013 alone, IP traffic is expected to grow by around 14 exabytes per month the monthly equivalent of twice total cumulative global traffic for the whole decade from 1994 2003. "Traffic volumes are being driven by the ever-growing number of connected people and connectable devices, the trend toward multiple device ownership, an abundance of highly diversified and mostly free online content, and increasingly widespread consumer access to fixed and mobile broadband networks capable of supporting high-bandwidth services like streaming video.

From http://www.brecorder.com/ 01/23/2014

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Digitisation's Labour Reduction Effect Will Cause Social Unrest: Gartner Analyst

 

IT's disruptive influence will have major social repercussions in the coming years. According to Brian Prentice, VP of Gartner Research, one of the top future trends is the increasing effect of digitisation on labour. "By 2020, the labour reduction effect of digitisation will cause social unrest," he said in a presentation today in Singapore. It means the world will see more "Occupy Wall Street" kind of movements in the near future. This will trigger "a quest for new economic models in several mature economies." This current economic model presents a conundrum for both business leaders and political leaders of the world: The world's population will grow 9 billion over the next 50 years; however, as economies are getting increasingly digitised, there will be less and less jobs for humans. "CEOs and CIOs are focused on growing shareholder value, so this is not what concerns them," said Prentice. "However, this is a serious realisation that is setting in. They will have to think about society at large."

 

This trend will not only affect the jobs of blue collar workers (industrial workers), it will also affect the careers of knowledge workers. "The rise of smart machines will impact jobs of knowledge workers in both positive and negative ways," said Prentice. He gave the example of Siri as a positive aid. However, a technology like Bitcoins might threaten jobs in the credit card industry (finance). In his predictions, Prentice covered areas such as the digital industrial revolution, digital business, smart machines and the Internet of Things and how all these could disrupt the realities of our world.

 

3D printing

One of the major disruptions will come from 3D printing. "3D printing will determine most of our future," he said. "It will disrupt the supply chain dynamics." By 2016, there will be many legal issues around the question of bioprinting (3D printing of tissues and human organs). One of the side-effects of 3D printing will be an increase in counterfeiting of goods. "Counterfeit goods are inevitable," he said. "By 2018, 3D printing will result in the loss of at least US$100 billion per year in intellectual property globally."

Some of the other predictions by Gartner are as follows:

- Digital business and crowdsourcing: By 2017, 75 percent of consumer innovation will come from crowdsourcing solution

- Business of personal data: By 2017, 80 percent of consumers will trade or barter their personal data for cost savings or convenience.

- Digital security gets more difficult to guarantee: By 2020, enterprises and governments will fail to protect 75 percent of sensitive data

- The rise of learning machines - By 2017, 20 percent of computers will be learning (like IBM's Watson) rather than processing.

- The Internet of Things will take off - 15 billion to 1 trillion things will be connected to 2020

- Wearable Technologies will also take off

 

An ICT market worth US$4.2 trillion

According to Andy Rowsell-Jones, Vice President at Gartner Research, the world's ICT market will be worth US$4.2 trillion by 2017. He was discussing business model innovation and how to unleash digital value in companies at the same event.

He unveiled his five golden rules to find digitiasation opportunities:

- For every business issue or opportunity, you must ask yourself: how digital will affect you?

- Address issue of business cannibalisation (by competitors) quickly and courageously

- Think of digital and physical in combination

- Focus on the evolution of your digital ecosystem

- Embed digital execution in multi-disciplinary teams

From http://news.idg.no/ 01/28/2014

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IDC Cuts Global IT Growth Forecasts on Renewed Emerging Market Fears

 

IDC has cut its worldwide IT market growth forecast for 2014 on the back of renewed fears regarding the performance of emerging markets. The company had previously said that a rebound in IT spending in major emerging markets including China and Russia this year following a slowdown in 2013 would boost global IT spending to over 5%. However, IDC now expects that figure to be closer to 4.6% in constant currency terms, after cutting its forecasts in Asia Pacific including China, Central and Eastern Europe, and the Middle East and Africa. Latin America's growth forecast remains unchanged, but with expected growth of 8% for 2014, it is already significantly lower than the 14% seen last year. The explosive growth of mobile devices in recent years has inevitably begun to cool, while currency devaluations and inflation are likely to inhibit business confidence in many emerging economies during the first half of this year, IDC said. Exchange rate volatility is likely to exert a strong influence over global IT suppliers' revenues this year, and although it is too early to predict whether the dollar will remain strong throughout 2014 - it may create economic instability in key emerging markets, IDC said.

 

Latin American countries have so far been among the hardest hit by currency devaluations against the dollar in the first month of this year. Meanwhile, some areas of IT spending are picking up in mature markets, with servers and storage each expected to grow by 3%, and the PC market showing tentative signs of stabilization. Businesses in mature markets are beginning to feel more confident about the economy, and there is significant pent up demand in the US and Europe for infrastructure upgrades, capacity and bandwidth investments, as well as overdue replacement cycles. However, despite this mature market improvement, cannibalization in both the hardware market - as users transition to mobile devices - and in software and services as the cloud model increases in popularity, will continue to inhibit IT growth in these regions, IDC said.

From http://www.bnamericas.com/ 02/05/2014

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Global Market for Healthcare IT Is Expected to Reach USD 103.0 Billion by 2020, According to a New Study by Grand View Research, Inc

 

The global market for healthcare IT is expected to reach USD 103.0 billion by 2020, according to a new study by Grand View Research, Inc. Growing demand for point of care diagnostics, home healthcare and the growing global base of geriatric population are two of the most significant drivers of this market operating at a macro-environmental level. Moreover, improvement in the market penetration rates of internet witnessed over the last decade (2000 to 2010) has created a strong platform for an expedited implementation of healthcare IT across the globe. Some of the other drivers of this market include increasing prevalence of chronic diseases such as asthma, diabetes and cardiovascular diseases and the presence of high unmet medical needs in Asia Pacific and Latin American countries coupled with constantly improving healthcare and information technology infrastructures. The implementation of healthcare reforms such as the 12th Five Year Plan in China and the consequent introduction of private healthcare establishments in this country will also fuel the future growth of this market. The overall healthcare IT market was dominated by the telemedicine and telehealth market in terms of revenue share in 2012. Its market share was calculated at approximately 39.0% in 2012. The changing patient preferences in terms of avoiding or reducing hospital stays, growing demand for home healthcare and the introduction of SIP (session initiation protocol) and TEEVE (Tele-immersive environment for everybody) are some of the factors accounting for its high market share.

 

Further key findings from the study suggest:

The global electronic prescribing systems market is expected to grow at a CAGR of 24.8% from 2014 to 2020 to reach an estimated value of USD 1.24 billion by 2020. North America dominated the overall market in 2012 with a revenue share of over 50.0%. The presence of sophisticated healthcare infrastructure, high patient awareness levels and healthcare expenditures are some of the major drivers of this market. Asia Pacific is expected to be the fastest growing regional market over the next six years. Its market is expected to reach USD 16.4 billion in 2020, growing at a CAGR of 17.0% from 2014 to 2020. The global point of care diagnostics market is dominated by key players such as Agfa Healthcare, Philips Healthcare, Carestream Health, Mckesson Corporation, E-MDS Inc., GE Healthcare, Athenahealth Inc., eClinicalworks, Hewlett-Packard, Carestream Health and others.

 

For the purpose of this study, Grand View Research has segmented the global healthcare IT market on the basis of product, end-user and region:

Healthcare IT Application Outlook (Market Revenue in USD Million, 2012 – 2020)

        • Electronic Health Records

        • Computerized Provider Order Entry Systems

        • Electronic Prescribing Systems

        • PACS

        • Lab Information Systems

        • Clinical Information Systems

        • Telemedicine and Telehealth

        • Others

Healthcare IT Regional Outlook (Market Revenue in USD Million, 2012 – 2020)

        North America

        Europe

        Asia Pacific

        • RoW

From http://www.prweb.com/ 02/18/2014

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Smart Homes in Asia-Pacific - A CEO's 360-Degree Perspective

 

Building Homes Beyond Green

Residential buildings in Asia-Pacific will continue to evolve and it will be directly affected by the growth in population and urbanization rate, as well as development of new cities and new economic zones. Smart homes will emphasize on eco-friendly building materials in addition to the deployment of energy saving devices and information and communications technology (ICT), as well as advanced technologies such as home fuel cells. Favorable factors such as the need to reduce energy consumption, are positively influencing the adoption of smart homes in Asia-Pacific. Market participants in the synergistic smart home value chain will face competition at both intra-industry and inter-industry level.

 

Executive Summary—CEO 360 Perspectives

Mega Trends

• The buildings industry is expected to be directly affected by the mega trends related to population and urbanization rate.

• The rise in population in Asia Pacific is likely to push the demand for new residential houses, especially in China, India, and Indonesia.

• Emergence of new cities or satellite cities and new economic zones will spur construction of residential buildings.

• Increasing energy consumption with rise in construction is likely to give way to high-tech (smart or green) innovations, introducing various green technologies in future buildings, including residential.

Industry Convergence

• Asia-Pacific is a heterogeneous market, with smart homes at different stages of evolution.

• Smart homes will emphasize on eco-friendly building materials in addition to the deployment of energy saving devices, and information and communications technology (ICT).

• ICT platform integration gives property developers a complete lifecycle approach to the construction of new houses.

 

Technology

• Cost efficient LED lamps would eventually replace traditional light bulbs in the near future.

• Home-based miniature fuel cell technology would boost the market for 'zero energy' homes.

• Remotely controlled building automation systems will increasingly become a necessity in the future.

• Integration of IT with waste removal system will be common and it will be used to gauge, manage, and minimize the volume of household waste.

Economic

• Although the smart home market is still in its infancy, favorable factors such as the need to reduce energy consumption are positively influencing the adoption of smart home.

• Inadvertently, new buildings in Asia-Pacific will increase the demand for electricity and push up the consumption of oil and gas in turn.

 

Competitive and Best Practices

• The building industry of Asia-Pacific is dominated by major foreign companies, with smaller local participants having a marginal share.

• The competition within the Smart Home ecosystem is both intra-industry and inter-industry.

• Two likely scenarios could occur in the smart home market, either a consolidated industry standard will emerge or a fragmented marketplace having multiple standards exists.

Customers

• Asia-Pacific's target demographics are middle-class, younger, and tech-savvy home owners.

• Market participants should invest in developing more efficient and cost-competitive devices and systems to cater to the emerging middle-class population who are price sensitive.

 

Executive Summary—Key Takeaway

1. Continuous innovation is expected in lighting and heating, ventilation and conditioning (HVAC), as such equipment consume maximum energy in the homes.

2. Cost and resource optimization benefits would pressure companies to have a complete plan of the construction before embarking on the actual task.

3. Developed Asia-Pacific markets provide key opportunities, especially those with highly-wired cities such as Seoul, Tokyo, and Singapore.

4. Financial pressures may result in the decrease or abolishment of government subsidies, but tax rebates may be introduced to encourage adoption and development of green technologies.

5. Respective Governments are currently embracing sustainable economic growth and have introduced grants for both commercial and residential applicants for adopting green practices and technologies.

 

Definitions

Homes of the Future

Home is defined as residential buildings, such as apartments, condominiums, and landed-houses (terrace, bungalow, semi-detached).

In this document, future homes will incorporate current and future trends that have shaped the demand for residential homes. The homes of the future may be referred as smart homes in the study.

Market Size

Unless otherwise indicated in this study, market size refers to sales revenue of products or services within mentioned markets. It excludes book revenue or uncollected revenue from current and future sales or contracts.

 

CAGR

Compound annual growth rate (CAGR) is the year-over-year growth rate of a market or investment over a specified period of time.

Geography

Unless otherwise indicated in this study, the region is Asia-Pacific, which includes countries such as China, India, Indonesia, Japan, Malaysia, Singapore, and Thailand. Other countries not defined here may be mentioned or referred to in the content of this study.

Characteristics of Homes of the Future

 

Economical

Must be affordable to the masses for the benefits to be seen.

Neutral

Being energy efficient is no longer enough, carbon neutral is the new fad.

Automated

So that optimal settings could be set even when the occupants are out.

Connected

Integration of information and communications technology (ICT) into our daily lives have made this a necessity.

Aesthetic

Consumers are getting demanding, and want both functionality and style.

 

Table of Contents

1. Executive Summary

2. Introduction

3. Building Construction Market Overview

4. Mega Trends

5. Industry Convergence

6. Technology

7. Economic

8. Competitive and Best Practices

9. Customer

10. Conclusion

11. The Frost & Sullivan Story

From http://ca.finance.yahoo.com/ 12/12/2013

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: To Promote Online Petitioning Service

 

China is taking steps to reform its decades-old civil petitioning system, including diverting cases to courts and improving ways of lodging complaints online, so that citizens’ grievances can be resolved more efficiently and social tensions alleviated.Details of the new policy were announced at a news conference in Beijing yesterday.Zhang Enxi, a deputy director with the State Bureau for Letters and Calls, told reporters that the government will do more to refer the kinds of complaints that can be resolved through litigation to the courts.He said the bureau had set up an online platform to accept complaints and will work to improve its transparency, while urging local officials to be more proactive in addressing grievances.China’s top authority for handling complaints and suggestions from the public began accepting submissions on its official website on July 1.A nationwide online platform will be the main access for the public to petition authorities after it is completed, Zhang said.

 

The bureau will spare no efforts in handling the public’s reasonable appeals in an effective manner and put the protection of their legal rights and interests at the center of its work, he added.However, he said that petitions regarding the country’s legal and judicial systems should be left for judicial remedies and would not be accepted.Such complaints should be made and solved through judiciary agencies according to specific procedures, added Li Gao, another deputy head of the bureau, affirming that the bureau will not accept, give instructions or mediate in such cases, but will give explanations and tell petitioners to respect the authority of judicial decisions and pursue judicial solutions.As of Monday, the bureau had received more than 130,000 online comments and complaints, with nearly 40,000 petitions settled by relevant departments, Li said.Zhang said the bureau had received 6.04 million complaint letters and calls in the first 10 months of the year, with complaints filed above county level dropping 2.1 percent year on year.

 

Every year, millions of complaints are filed about what petitioners see as injustices or incompetence by their local officials, covering issues such as land expropriation, forced home demolitions and labor disputes, or the failure of local authorities to prosecute crimes.When they fail to get satisfactory answers, the petitioners often go to Beijing to appeal directly to the central government.If their grievances are still ignored, many camp out in Beijing in what is known as the petitioners’ village.It is estimated that at least 100,000 petitioners from far afield would camp out in the country’s capital, with many more making short trips from home.The petitioning system has long been criticized as ineffective, and local officials often try to prevent petitioners from going to the capital, using methods that include detaining them in illegal “black jails.”Li told the news conference that any attempt to constrain the public from legal petitioning is prohibited, and acts to intercept, detain or take revenge on petitioners will be investigated and punished.Li said that the central government will no longer rank local governments based on the number of petitions filed in Beijing, in the hope of deterring efforts by local officials to stymie petitioners.

 

Li said that in order to reduce abnormal petitions to the central government, the bureau used to calculate repeated and abnormal appeals filed by local petitioners, and made lists based on the figures to be related to the assessment of local officials.“In February, the SBLC stopped making such lists and now reports abnormal complaints only to relevant local authorities, so as to improve petitioning work,” Li said.The moves came after China’s top leadership said the government must innovate to improve its management so that it can better prevent and resolve social conflicts.

From http://www.news.cn/ 11/29/2013

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China's First Smart City Open Service Platform Launched in Qingdao

 

The country's first smart city open service platform Icity365.com has launched in Qingdao, Shandong.This is China's first public service platform which is based on open statistics from the government. Inspur Group participated in the establishment of this cloud computing platform.A representative from this platform said that this website is divided into five major sections, including government service, living service, city feedback, application center, and a special topic service, and it will provide one-stop comprehensive services to citizens. Unlike other citizen service platforms in China, Icity365.com is an public open platform established on the government's open statistics.As a natural information collector and manager, the government has large statistical resources, covering finance, agriculture, health, education, transportation, geography and population. Based on public service statistics, Icity365.com says it applies new-generation information technologies such as cloud computing, big data, the Internet of Things, and mobile Internet to allow convenient access to government, public and social services.Qingdao is the first stop of Icity365.com. In the future, this platform will be open in over 30 provincial capitals and sub-provincial cities across China, making it a national public service platform.

From http://www.chinatechnews.com/ 12/03/2013

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China Issues 4G Licenses

 

The Ministry of Industry and Information Technology on Wednesday issued 4G licenses to three Chinese telecom operators to provide users 20 to 50 times faster mobile Internet access compared with the current 3G network and create a new trillion-yuan market for device and service upgrade.The three domestic telecom carriers - China Mobile, China Telecom and China Unicom - all got the home-grown TD-LTE license.The ministry did not issue the more international FDD-LTE license this time, but said will test the converged TD-LTE/LTE FDD network in the future."We will issue LTD FDD licenses when the condition is ripe," said the ministry.Previous market rumor said LTD FDD license will be issued two years after TD-LTE licences.In cities like Beijing and Shenzhen, carriers have allowed users to apply for trial commercial use of 4G services with their own devices.

 

In Shanghai, more than 1,600 people have been invited to test 4G services.The next-generation network, along with e-commerce and software businesses, is expected to boost information consumption in China, the country’s latest strategy to transform and upgrade its economy structure.The initial investment for 4G will hit 500 billion yuan (US$82 billion), and is expected to hit 1 trillion yuan with the industry’s development.China Mobile is constructing and testing its 4G network nationwide, covering 100 cities, with an expected user base of 500 million people.Huawei, ZTE and Alcatel-Lucent Shanghai Bell are going to benefit from the 4G wave through providing telecommunications equipment.Apple Inc is expected to get additional income of US$10 billion through offering the iPhone for China Mobile, and is forecast to sell 17 million iPhones through China Mobile, according to RBC.“We are fully prepared for providing handsets for China’s own 4G technology, from entry-level to high-end phones,” said Wang Xuehong, HTC’s chairman, in a statement.China Mobile is expected to debut 4G phones that cost less than 1,000 yuan by the end of 2014.

From http://www.news.cn/ 12/04/2013

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China Has Over 1.3 Bln Microblog Accounts

 

The number of Chinese microblog accounts had exceeded 1.3 billion by the end of November, making this a major channel for disseminating information, according to the State Internet Information Office.Media institutions' microblogs are developing fast and about 37,000 such accounts have been opened via popular websites including weibo.com and t.qq.com, Liu Zhengrong, a senior official with the office, told the People's Daily.Chinese authorities have also opened microblog accounts as they consider it as an effective channel for disclosing information, communicating with the public and providing services.Official statistics show that China had more than 170,000 government microblogs by the end of last year, an increase of almost 2.5 times from the previous year. And disciplinary authorities across China have opened nearly 1,000 microblog accounts.The country's Supreme People's Court also created official accounts on Sina Weibo and WeChat late last month in an effort to promote judicial transparency.

From http://www.news.cn/ 12/05/2013

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Websites Told to Focus on Responsibility, Not Click Rates

 

Websites should focus more on their social responsibilities instead of the pursuit of high click rates, a Chinese Internet official said on Friday.Facts are the lifeline of online news and the stronger a website grows, the greater influence it has, the more responsibility it should assume to ensure the truth and objectiveness in a news event it publishes, said Ren Xianliang, vice director of State Internet Information Office.Ren made the remarks at a forum attended by major Chinese websites' representatives on prevention of online false reports and promotion of online media's credibility. It follows a recent online rumor about a Chinese woman's trick to blackmail a foreign passer-by trying to offer help.Online reports went viral after an Internet user posted a picture of a dispute between a middle-aged Chinese woman and foreign young man in Beijing.

 

The reports claimed the woman was attempting to bluff the foreigner into compensation for an injury.The report ignited public fury because similar cases in China have led to a reluctance to help strangers in trouble for fear of being blackmailed.However, the news was later proved to be untrue as police found that the man did hit the woman while riding his motorbike, causing minor injuries. Also, the man did not have a driver's license and a relevant working permit in Beijing.Participants of Friday's forum agreed that news organizations should deeply reflect on the blind enthusiasm in eyebrow-raising events, according to a statement issued after the forum.An official from a local Internet authority in Beijing criticized that some websites negligently or intentionally ignore some key elements in a news event out of a rush for high click rates and such practices reflect a lack of professional quality and ethics.

 

Online media should not only focus on releasing news in a timely manner, but should also work to ensure the information is true, objective, balanced and accurate, the statement said.It urged websites to cling to their professional integrity and pass positive messages to the public.The statement said a website should verify the credibility of a news item before releasing or reposting it, and should be held responsible for the information it has published.It also urged news organizations to enhance management of their journalists and editors to improve their professional skills.

From http://www.news.cn/ 12/14/2013

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Telecom Operators Construct Cloud Computing Parks

 

China Mobile and China Unicom announced on Monday the beginning of construction on two cloud computing parks with investment totaling 7 billion yuan (1.15 billion U.S. dollars) in southwest China's Guizhou Province.The two cloud computing parks will be located in Gui'an new area of Guizhou Province, where China Telecom already began construction of a similar park in October.China Unicom, one of China's basic telecom operators, plans to invest 5 billion yuan in the park, which will cover 500 mu (about 33.3 hectares) of land.China Mobile, China's largest telecom operator, plans to build a cloud computing park covering an area of 275 mu with 2 billion yuan in investment.The Gui'an new area includes land in Guiyang, the provincial capital, and the neighboring city of Anshun. It is one of five key new areas marked off in the country's 12th five-year plan for 2011-2015 to promote development in western regions.Cloud computing generally refers to services, including software and storage, accessed by users through the Internet.

From http://www.news.cn/ 12/16/2013

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Chinese Social Networks Coming Up Fast

 

With the increasing number of Chinese netizens and their growing appetite for online networks, China is taking over that space with three of the country's social networks among the world's largest, said a report from Business Insider, a United States-based business and technology website.According to the report, Qzone, a social network launched by Internet giant Tencent Holdings Ltd, Sina Weibo, one of China's most popular micro-blogging sites, and WeChat, a mobile chat app from Tencent, ranked third, fourth and 10th, respectively, in the list of the world's largest social networks.The list, which was released on Tuesday, compared the world's most popular social networks and generated a ranking based on their reported or estimated number of monthly active users.Facebook Inc ranked first with 1.15 billion monthly active users as of Oct 30, followed by YouTube's 1 billion monthly users.

 

China's Qzone took third place with 712 million total users.It's twice as large as global social messaging app WhatsApp, and nearly three times as large as Twitter."When all of the planet's social networks are compared in a simple list, some surprising facts emerge. Social networks that get a lot of attention, like Twitter and Pinterest, are relatively small."And we see the eye-opening size of some China- and Russia-centric social media," said Marcelo Ballve, the editorial director of Business Insider Intelligence.He added that global messaging apps such as Line and WhatsApp have already achieved significant scale, and so have social video platforms like YouTube and the China-based Youku.A total of 24 of the world's largest social networks are listed in the Business Insider report, and seven of those are from China.

 

Apart from the three Chinese social networks in the top 10, Tencent's Weibo, a micro blog service, Youku and Tudou, which are both online video platforms, and Renren, a social networking service, ranked between the 11th and 16th places.Weibo has about 220 million monthly users, while Renren has 54 million monthly users.The report also pointed out that the Asia Pacific region has more active social media users than any other region in the world.The majority of the world's largest social networks were created by tech companies in the US, but they have gradually expanded around the globe. However, the main user base of the seven largest Chinese social networks is still inside China.

 

The combined monthly active users of the seven-largest social networks in China stand at about 2 billion. Yang Xuebing, an analyst with iResearch Consulting Group, is confident that with the further penetration of the Internet and mobile Internet in China, more Chinese netizens will use social networks to keep in touch with friends and family."Communicating with friends and getting news online are seeing increasing demand from Chinese users," Yang said."There are nearly 600 million netizens in China, while the number in the United States is about 250 million. I wouldn't be surprised if the rankings of Chinese social networks get higher in the future."However, even though the market has a promising future, Yang said that social networks need to keep innovating and evolving in the rapidly changing Internet era to remain competitive.

From http://www.news.cn/ 12/20/2013

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Better Broadband Connects China's Villagers

 

Broadband now connects 91 percent of Chinese village and more than 5,000 schools in remote, generally impoverished, settlements should be online within the year.Coverage has increased from 88 percent at the beginning of 2013 with 19,000 more villages being caputred in net this year, according to the Industry and Information Technology Ministry.The three major telecom operators, China Mobile, China Unicom and China Telecom, have invested more than 6 billion yuan (almost a billion U.S. dollars) this year in villages.In terms of telephones, 95.6 percent of villages with at least 20 households now have coverage, up from 95.2 percent at the start of 2013.Chinese Internet users hit 604 million as of the end of September this year, according to the State Internet Information Office.

From http://www.news.cn/ 12/28/2013

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JAPAN: 44% Use Smartphones, 41% Don’t Want to

 

A Jiji Press opinion poll has found that 43.7 percent of Japanese are using smartphones. Meanwhile, 40.7 percent said they do not want to use smartphones, according to the survey. The penetration rate stood at 84.7 percent among respondents in their 20s, 70.9 percent among those in their 30s and 60.3 percent among those in their 40s. The rate was 7.8 percent among people in their 60s or older. The survey also showed that 64.6 percent of respondents in their 20s use social networking services such as Facebook, Twitter or Line. The proportion was low, at 1.8 percent, for those aged 60 or over. The survey was conducted under an interview format with adults nationwide on Dec. 6-9, with 1,261 people giving valid answers.

From http://the-japan-news.com 12/30/2013

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Cloud Computing to Be Used in Schools from FY14

 

The communications ministry and the education ministry will test a new system in which students will be able to access teaching materials on the Internet using tablet computers and other electronic devices both at home and at school, beginning in late fiscal 2014, ministry sources said. In its early stages, the cloud computing-based learning system will target certain primary, middle and high schools as well as a dozen schools for children requiring special care and support. In fiscal 2016, the two ministries plan to start implementing the system nationwide while also hoping to extend the system overseas. The new system is being studied by the Internal Affairs and Communications Ministry and the Education, Culture, Sports, Science and Technology Ministry. Cloud computing enables people to control and access data via the Internet. The ministries will store electronic teaching materials for five subjects—English, mathematics, Japanese, science and social studies—on servers. This will not only make it possible for students to use online teaching materials during class but they will also be able to access these materials at home, using them to prepare for and review school lessons. The electronic learning materials are expected to provide schoolchildren with a more effective way to study by providing materials with images and sound as well as text.

 

The education system will make it possible for teachers to identify problem areas in which students tend to make mistakes, by analyzing students’ study records. In doing so, it will also allow teachers to improve teaching materials and methods. In the event students move to a new school, their study records can be transferred. The government and local municipalities have already conducted education utilizing tablet devices and electronic blackboards. However, such methods have been implemented on a school-by-school basis. Therefore, the issue of cost has been raised as a potential problem, as nearly ¥10 million is needed every year for such expenses as placement and maintenance of servers and production of learning materials. Utilization of cloud computing systems will reduce the cost of operation because servers and learning materials are shared with other schools. A total of about ¥670 million was allocated for the education system in the budget for fiscal 2014 by the ministries. However, the question over who will pay for tablet devices and other equipment remains undecided and such issues will need to be addressed in the future.

From http://the-japan-news.com 01/05/2014

 

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Japan’s Smart Education Raises $5.4 Million to Take Kids E-Learning Apps Global

 

Tokyo-based Smart Education, a developer of educational mobile apps for kids, announced yesterday that it has raised 550 million yen ($5.4 million) from CyberAgent’s Fujita Fund and Infinity Venture Partners. This follows their previous funding worth 75.3 million yen (approximately $750,000) from Shinsei Corporate Investment, secured back in May of last year. CyberAgent also invested in the startup’s series B round in April last year. Speaking about this latest funding round, Smart Education’s CEO Daigo Ikeya explains:  When looking at our users, we found characteristics very close to those of Ameba users (CyberAgent’s blog platform). So we thought that partnering with CyberAgent could create a synergistic relationship in the future. But more importantly, this partnership lets us benefit from the advice of CyberAgent. Ikeya previously worked at CA Mobile, a mobile app development arm ofCyberAgent (TYO:4751). He told us how Fujita got involved in this investment: I think their investment was possible because of Fujita’s decision. Our business sector is not bad but it can’t make a bunch of money. It may require some time to reach any successful milestone, but he has been encouraging us to keep going, saying that the sector will grow enormously in five to ten years. Fujita Fund is an investment initiative by CyberAgent, its name derived from the company’s CEO, Susumu Fujita. It’s focused on mid/late-stage startups in Japan. This contrasts with investment arm CyberAgent Ventures, which deals with early-stage startups across Asia.

 

Smart Education has been working on global expansion with the Gocco series of apps (see one in the video above). The startup’s apps are showing good numbers in terms of overseas user acquisition. They have surpassed 6.4 million total downloads and will reach seven million very shortly. The company expects to reach 10 million downloads, with an eventual domestic/international ratio of 50/50. But it’s not clear how many are active gamers. It has been said that our apps are designed to suit Japanese preferences, and have been not accepted in the overseas markets. But our Gocco brand targets the global audience, and has been seeing good results. If we can keep going at this pace, we may catch up with other developers in this space, such as Sweden’s Toca Boca. Their apps are currently making money through in-app purchases, but they plan to shift it to a monthly, subscription-based system, as they do with their apps targeting the Japanese domestic market, which may contribute to more rapid growth in downloads as well as revenue.

 

Smart Education is doing more than just developing apps. It’s making an effort to guide parents on the appropriate usage of apps for infants, based on discussions with experts in the educational industry. The company recently announced that its educational app Oyako de Smahon(literally, “smartphone app for parents and kids”) will be adopted at 250 nurseries in Japan. The startup wants to get people using its apps as they would an illustrated book. Ikeya explains: By sorting out a curriculum focused on digital creation, and giving kids opportunities to learn through picture-drawing apps, we expect to help kids create something by taking advantage of IT skills. If kids draw and share their pictures, it can break language barriers and may even start interactions with people in different countries. Ikeya adds: There’s no border for such communication. We expect kids to experience this concept in their childhood, and we would like to help them grow as cosmopolitan-minded people through our business. Smart Eduction will spend this year creating manuals for their curriculum, followed by the launch of a full-scale service next year.

From http://www.techinasia.com/ 02/18/2014

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SOUTH KOREA: Digital Media Festival Provides Innovative Technology

 

The present and future of the digital media industry were laid out at a special event, Digital Media Festival 2013. Held on December 5 and 6 at Bitmaru in Ilsan, Gyeonggi-do (Gyeonggi Province), the festival invited domestic companies to show off their advanced and innovative technologies in sectors such as broadcasting, communications (mobile, applications and the Internet), digital content and entertainment (movies, games and animations). A variety of state-of-the-art digital equipment was introduced all throughout the festival, ranging from newly developed receiving antennae for digital TVs and intercom devices that enable instantaneous communication at event sites, to digital single-lens reflex (DSLR) cameras and LED lighting equipment. There were also special eye-catchers, especially to young visitors and families, including games designed for a smart TV that can be played with a mobile phone as a controller and various applications specially designed for playing games and childcare assistance. Other sideline events, too, helped signalize the digital tech-focused intention of the festival, such as a conference aimed at attracting both domestic and overseas potential buyers and a special showcase of artwork and digital content that could be appreciated through digital devices. The hosting venue Bitmaru opened its doors on December 6. The complex, co-constructed by the Ministry of Culture, Sports and Tourism (MCST) and the Ministry of Science, ICT and Future Planning (MSIP), is armed with a one-stop service system for broadcast content from planning and producing all the way through transmitting and distributing. The 20-story building features studios, editing rooms and transmitting spaces, all based on networking and cloud computing systems, and is expected to serve as a hub for production and dissemination of global broadcasting content. 

From http://www.korea.net 12/09/2013

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Internet Use Spreading Fast in S. Korea: Survey

 

The number of Internet users in Korea has topped 40 million, with the rate of Internet use also surpassing the 80 percent mark, a survey showed on Monday. According to the report compiled by the Ministry of Science, ICT and Future Planning, the number of Internet users in the country, with a population of nearly 50 million, reached some 40.08 million as of September, up from 38.12 million a year ago, and some 82 percent of South Koreans log on to the Internet at least once a month, also up from 78.4 percent over the cited period.  The survey was conducted on 77,402 South Koreans aged over 3 years and 30,000 households between July 1 and Sept. 31.

From http://english.yonhapnews.co.kr 12/16/2013

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Korea Helps Launch Worldwide Medicine Regulatory Body

 

Korea and 20 other nations have joined together to create a single oversight body for the world’s medical regulators. The Korean Ministry of Food and Drug Safety (MFDS) is one of the founding members of the newly formed International Coalition of Medicines Regulatory Authorities (ICMRA), a multilateral network designed to regulate and manage medicine coming from all over the world. The newly established entity consists of 21 medicine and medical regulators from Korea, the U.S., Britain, Australia, Canada, Japan, China, the Netherlands and elsewhere. The establishment was agreed upon at an international summit for 21 national medical regulators held in Amsterdam, the Netherlands, from December 3 until 6. The summit takes place every year, bringing together the 21 member states plus representatives from the World Health Organization (WHO), allowing them to share ideas and come up with cooperative measures that could boost multilateral cooperation and improve public health worldwide. 

 

The ICMRA will be test-operated for two years and afterward take on its full range of duties. The 21 ICMRA members will carry out the following tasks: put in place an ICMRA operating system and regulations; analyze the status of international medicine-related cooperative projects already underway; share information between member states; inspect good manufacturing practices and generic drugs; and, help develop the enforcement capacity of medical regulatory bodies in developing countries. Korea’s MFDS will take on three such tasks, including the analysis of existing international medicine-related cooperative projects and the supervision of good manufacturing practices and generic medicines. “Cooperating through the ICMRA will help expand government-level cooperative networks between the 21 nations and that will, in turn, make for the smooth export of domestically-made medicines,” said the Korean drug regulator.

From http://www.korea.net 12/23/2013

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Telemedicine Brings Health Care to Remote Communities

 

In December 2013, Kim Gil-su, a 63-year-old resident of Yeongyang County, Gyeongsangbuk-do (North Gyeongsang Province), travelled 20 kilometers to get to a public health center. With the government’s new telemedicine system of offering health care remotely to distant communities, he can now receive the medical attention he needs at the center. “I initially started receiving telemedicine services because of high blood pressure,” Kim said. “I was diagnosed with high blood pressure in 2011 but because of the farm work I do, it is difficult to get to a hospital on a regular basis.” “There is a hospital in Yeongyang County, but the type of medical service it provides is very limited,” he lamented. “To go to another hospital in Andong or Daegu is difficult because they are very far from my home; it could take at least two hours or even an entire day to just see a doctor for a few minutes.” Telemedicine service started in Yeongyang County after the town was selected in 2008 as one of the few places across the country with an insufficient number of medical establishments. The other two communities were Gangneung in Gangwon-do (Gangwon Province) and Boryeong in Chungcheongnam-do (South Chungcheong Province). The government decided to offer pilot telemedicine services in these three towns and in 2009 established a telemedicine imaging system that connects 14 public health clinics and three hospitals. 

Telemedicine services were adopted in order to complement face-to-face medical treatment. It’s mainly provided to patients with chronic illnesses who need long-term treatment, seniors and the disabled who have difficulties in moving and people living on remote islands or in the smaller towns, far from hospitals. Yeongyang Country, where Kim lives, is over 814 square kilometers, some 1.3 times larger than Seoul proper. But the remote Gyeongsangbuk-do area is scarcely populated, having only 18,000 people. Those who are 65-years-old or older account for over 30 percent of its population, the second highest elderly-rate in the country. There are only five hospitals and they are all located in the county center. There isn’t much in the way of public transportation and it is difficult to commute to the town center, not to mention the fact that it is hard for some elderly to drive to the hospital. “Unless their children take them to the hospital, it is hard for them to see a doctor,” said a manager at a county public health clinic. “Many of them are too sick to walk alone. They also have a hard time explaining their symptoms. Also, unless it is an acute illness or serious disease, it is better for them to receive telemedicine services at a public health center nearby where the medical professionals are acquainted with the residents and the neighborhood.” 

“Telemedicine services initially started as a one-year pilot project, but the residents have given favorable responses and the service continued. In 2011, it became a permanent project,” another health center official said. “For first-time consultations, however, patients still must see a doctor in person.” The number of telemedicine cases has risen 2.7 times from 1,770 in 2009 to 4,853 in 2012. In a May 2013 survey of 182 residents of Yeongyang County who received telemedicine services, 81.3 percent replied that they are satisfied with the service. Now, telemedicine services are spreading beyond the initial three towns to nearby regions. Across all of Gangwon-do now, including Gangneung, patients with high blood pressure or diabetes can now receive telemedicine services after their first person-to-person consultation. Those who are diagnosed with Alzheimer’s disease are also benefiting from telemedicine. In 2009, Seosan in Chungcheongnam-do was added to the list of telemedicine towns. Now, both Boryeong and Seosan have established telemedicine networks, linking up public health centers, hospitals and pharmacies, in order to provide better health care services to patients living on isolated islands and in remote areas.

From http://www.korea.net 01/08/2014

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SK Telecom to Launch World's First 3band LTE-A Service

 

SK Telecom Co., South Korea's leading mobile carrier, said Monday it plans to deploy a mobile network service this year that is four times faster than the current Long Term Evolution (LTE) service. SK Telecom said it has successfully demonstrated the upgraded service, dubbed the 3band LTE-Advanced (LTE-A) service, by combining a 20MHz bandwidth and two 10MHz bandwidths. It is expected to be available to local users in late 2014 as soon as mobile devices supporting the network are launched by smartphone makers.

From http://english.yonhapnews.co.kr 01/20/2014

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Internet Services to Be Available in Inter-Korean Park This Year

South and North Korea will open a small business center with Internet connectivity in the joint industrial park of Kaesong as a first step in bringing the complex online, officials here said Sunday. "We are planning to launch the basic level of Internet services at the Kaesong Industrial Complex starting in the first half of this year," an official of Seoul's Ministry of Unification said.

From http://english.yonhapnews.co.kr 02/09/2014

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Gov't, Carmakers to Develop Low-cost Electric Vehicle Batteries

 

South Korea plans to spearhead the development of low-cost electric vehicle batteries, which are regarded as the nation's next-generation growth engines. The government will join forces with carmakers and energy companies to develop affordable lithium-ion batteries with a higher mileage. The Ministry of Trade, Industry and Energy and the auto industry said on Monday the government will draw up a mid- to long-term plan by March to develop high-tech lithium-ion batteries for EVs. In the first stage, the government plans to mass produce EVs that cost between 20 million to 30 million won with a range up to 300 kilometers by 2020. At present, EVs made by U.S.-based Tesla have a range of up to 370 kilometers, but the basic model starts at 63-thousand dollars or 67 million won. Among South Korean cars, Kia Motors' Soul EV, which was unveiled at the Chicago auto show last week, has a range of up to 148 kilometers. But sales are expected to be slow for now because the infrastructure to charge electric cars has not developed well enough yet. The popularization of EVs will depend on making low-cost high-endurance batteries because the battery makes up 60 percent of the car's price tag. Tesla batteries are made by connecting around three-thousand rechargeable batteries to form a single power unit. Tesla opened the way for the commercialization of EVs by selling two-thousand units a month, but its cars are not cheap. The government plans to build on the battery model employed by Tesla, with an emphasis on cutting costs while providing greater endurance, quicker recharge time and higher safety. If stage one development is successful, it plans to boost a single charge to reach 500 kilometers.

From http://world.kbs.co.kr/ 02/10/2014

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PHILIPPINES: Launching Mental Health Information System

 

The University of the Philippines National Institute of Health (UP-NIH), in close partnership with the Foundation for the Advancement of Clinical Epidemiology, Inc (FACE, Inc.) and Janssen Pharmaceutical Companies of Johnson and Johnson, launched earlier this week the country’s first integrated Mental Health Information System (MEHIS) in a bid to effectively respond to the needs of mental health patients and their families. “There is a vicious cycle between poverty and mental illness. The rate of mental disorders and the need for care is highest among disadvantaged people yet with the lowest access to appropriate services,” said Dr. Michael Sionzon, Consultant Department of Psychiatry at the Philippine General Hospital. “Poverty causes mental illness and mental illness drifts down families in the social strata but the government cannot see this occurrence,” he noted, adding that patients suffering mental illness could live normal and productive lives given proper care, treatment, and therapy. According to Professor Maria Lourdes Amarillo, project leader of MEHIS, the creation of effective solutions to address the needs of mental patients begins with the collation of reliable baseline data. The data gathered will generate information crucial for planning, programming, policy and decision-making that will help the government and other health care institutions focus on outcomes-based medication and treatment. Furthermore, the system will help doctors advice families and caregivers on how to properly take care of the patient. Sionzon revealed that they hope to complete the system by April 2014 and launch pilot trials in ten key areas in the following month.

From http://www.futuregov.asia/ 12/04/2013

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The Philippines to Introduce E-Payment System

 

The ICT Office of the Department of Science and Technology (ICTO-DOST) revealed plans to roll out PhPay, an online e-payment system that aims to give citizens a more convenient, faster and more transparent way of completing government transactions. According to Jops Josef, Component Team Lead for Systems Integration of the Integrated Government Philippines project (iGovPhil), through the system, citizens availing services from a government agency may pay through payment channels which include credit cards, online banking, bank and non-bank over-the-counter payments, mobile banking, and rural banks among others. This will be possible through private payment aggregator companies that will be part of PhPay. “When we look at the whole government payment process, each agency is required to deposit payments to the Bureau of Treasury (BTr) at the end of each transaction day. Through PhPay, we’ve made it simpler by removing this process for the agency and let the payment go directly to the BTr,” Josef said. He added that agencies will greatly benefit from PhPay as they would no longer need to talk to the different companies offering online payments and paying a set-up fee for each one. By simply enlisting their services on PhPay, they can leverage on the diverse set of payment channels and allow citizens to choose their preferred channel. While convenience derived from PhPay comes at cost of Php 20-40 (US$ .45-.90) per transaction, Josef said they expect this figure to fall further as they meet with various stakeholders to finalise engagement terms with the payment aggregators. At present, the ICTO-DOST is selecting agencies to be part of pilot implementation which they hope to roll out by March 2014.

From http://www.futuregov.asia/ 12/10/2013

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Philippine City Launches New Mobile Money System

 

The Local Government of Quezon City, in close partnership with the United States Agency for International Development (USAID), launched a new mobile money system that will assist the city administration with real property tax assessment and collection, and disbursing stipends to government scholars and public school teachers. The project is the realisation of the Scaling Innovations in Mobile Money Project announced earlier this year. It aims to provide citizens with a secure, transparent and convenient way to settle government fees and improve social welfare through the use of mobile money technology. According to USAID Deputy Assistant Administrator Greg Beck, the project also aims to help the national government achieve its development goals faster and make those gains more sustainable by extending financial services through technologies like mobile money. “Mobile money is, indeed, a proven effective development tool around the world to make governments more efficient, transparent and accountable in deploying public funds for social services,” he said. USAID facilitated the Local Government’s partnership with BPI Globe BanKO to provide the mobile money platform for the social transfers, and G-Xchange, Inc. (GXI) for the real property tax assessment and collection.

From http://www.futuregov.asia/ 12/17/2013

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New Real-Time Traffic Control System for Metro Manila

 

Metro Manila Development Authority (MMDA) has rolled out a new advanced Traffic Signalisation System (TSS) to improve traffic condition and safety. The system will be complemented by a new surveillance network of 25 fiber-optic high definition pan-tilt-zoom CCTV cameras. These cameras add to the existing 100 CCTV cameras installed last year at strategic spots in Metro Manila, the most populous and densest region in The Philippines with 11.8 million. MMDA has set up a its first Command and Control Centre in Makati City, from which staff can monitor real-time traffic video feeds from the CCTV network and remotely control traffic lights around Metro Manila. In the first phase, MMDA’s staff will use the software system to manage 85 key road intersections and 25 traffic control and video surveillance areas. This number will grow to 500 intersections in future, with planned enhancement to automate and optimise traffic management, said MMDA’s Chairman Francis Tolentino. A traffic management system better coordinates lights to enhance road users’ experience, reduce travel time, improve safety and reduce traffic congestions. The system consolidates and analyses real-time traffic data to allow MMDA make more informed decisions with speed.

From http://www.futuregov.asia/ 01/10/2014

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Philippines Pledges to Join Global Efforts in Curbing Cyber Sex

 

The Philippine government pledged on Friday to coordinate with other governments to fully put a stop to online child pornography, which victimizes Filipino minors. Deputy Presidential Spokesperson Abigail Valte said at a news briefing, "it's a point of concern because it happens within our borders but we are very much open to working with authorities from other jurisdictions to make sure that these are not repeated." She made the remarks amid reports from London that the United Kingdom, United States and Australia have dismantled an international pedophile group, which abused poor children in some countries, including the Philippines. The criminal group allegedly sexually abused the children with the consent of their parents in exchange of some amount of money through the Internet. She said that the Philippine government has a "very good coordination" with authorities from other countries in curbing international crimes, including cyber sex. Valte assured that even if the government could not implement yet the Cyber Crime Law, which is a subject of a temporary restraining order by the Philippine Supreme Court, the suspects could still be prosecuted under existing laws on child abuse. At least 11 people from the Philippines were reportedly arrested for facilitating the child sexual abuses in the country.

From http://news.xinhuanet.com/ 01/17/2014

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Digital Maps of Land Resources Launched in the Philippines

 

The Bureau of Soils and Water Management (BSWM) launched an online portal called “BSWM Maps” to make it easier for citizens to access the agency’s wide collection of maps – the result of 15 years of fieldwork, validation and consultations with stakeholders and government agencies concerned with the rational use of land resources. The portal aims to provide baseline information that may be valuable for land resources planning including potential agricultural development and strategic prioritisation of commodities consistent with the national food security programs and climate change adaptations. According to an official statement, the portal can serve as potential decision-support for better zoning of cropping systems, strategic positioning of agri-support services, establishment of conservation areas, and preparation of disaster mitigation measures and many others. Though the generous funding support from the World Bank Global Facility for Disaster Risk Reduction (WB-GFDRR) and in collaboration with the IT infrastructure assistance from the Department of Agriculture Information Technology Center for Agriculture and Fisheries (DA-ITCAF), maps on landscape, land management, soils and physiography, land limitation, land use and vegetation (present and potential) in analog format can now be downloaded free-of-charge via the DA-ITCAF server.

From http://www.futuregov.asia/ 01/20/2014

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The Philippines Government Develops Disaster Early Warning System

 

In order to keep the public updated of impending storm surges floods or landslides, the Department of Science and Technology (DOST) has created an early warning system. The system is designed to alert residents - especially those living in densely populated areas such as Metro Manila - of tropical cyclones. The warning will be given 48 hours in advance, according to DOST Secretary Mario Montejo and Project NOAH Executive Director Mahar Lagmay, who presented the project to President Benigno Aquino III last week at a cabinet meeting. The storm surge warnings will have three indicators, Storm Surge Advisories (SSA) No. 1 for storm surges up to two metres in height, No. 2 for up to five metres and No. 3 for anything higher than five metres. Flood warnings will similarly have three indicators, starting with No. 1 for rainfalls of up to 129 millimetre in the next 24 hours, No. 2 for up to 190 millimetre, and No. 3 for up to 240 millimetres. The team proposed several measures to minimise disaster risks, such as enforcing ‘no-build’ zones in coastal areas, enhancing the resiliency of residential and commercial structures, and building natural and man-made barriers to soften the impact in the event of a storm surges.

From http://www.futuregov.asia/ 02/06/2014

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Philippine: Jakarta Partners with Mapping Agency to Promote Use of Geospatial Information

 

The recent Memorandum of Understanding (MOU) between Indonesia’s capital city and Geospatial Information Agency (In Bahasa Indonesia: Badan Informasi Geospatial or BIG) will promote the greater use of geospatial information to help Jakarta reach a smart city status. Jakarta is home to more than ten million people, making it the most populous city in Southeast Asia, and 13th most populous city in the world. The growing population and various economic and commercial activities have put a strain on the city’s key infrastructures and scarce resources, prompting city officials to partner with BIG to help them sustainably plan for the city’s future. According to Jakarta Governor Joko Widodo, in order for Jakarta to be globally competitive, it is important for decision makers to have readily available authoritative information to help them design liveable urban neighbourhoods and craft sustainable plans to support businesses, commerce, utilities and transportation among others. “Planning cannot be done without proper amount of data,” he said. As part of the MOU, the Governor ordered every city department to submit their respective data and geospatial information to BIG in order to build up the city’s Geospatial Information Infrastructure.

From http://www.futuregov.asia/ 02/11/2014

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SINGAPORE: Self-Tracking of Personal Health Information Gains Ground

 

Supporting the growing trend towards patient engagement, a recent Accenture survey of more than 9,000 consumers across nine countries found that more and more patients believe they should have more access to their own Electronic Medical Record (EMR). In Singapore, for example, the survey shows that nearly all consumers (96 per cent) say they should have at least some access to their EMR, with roughly three out of four (73 per cent) surveyed saying they believe they should have full access. Corissa Leung, Accenture’s Managing Director for the ASEAN Health Industry, told FutureGov that this disconnect between consumers and physicians is likely to be more prominent as technology adoption accelerates, and physicians shift to a more open approach to delivering care. Additionally, many patients are taking ownership of their health records by self-tracking their personal health information. Self-tracking is a trend that is gaining traction in Singapore, with over half of patients surveyed in Singapore (63 per cent) reporting they actively track their health.

 

Roughly a third of Singapore consumers indicated they track a component of their health including: health indicators (36 per cent), physical activity (34 per cent), health history (32 per cent) and health symptoms (29 per cent). “In an era of self-service healthcare, doctors are now increasingly caring for a new generation of patients that are taking a more engaged and proactive approach to managing their health. Doctors can promote greater health responsibility among patients through guided access to information, refer patients to a list of trusted health information sources and work closely with patients to develop health management plan by establishing checkpoints throughout the journey,” says Leung. “Furthermore, this growing trend is contributing to the evolving role of healthcare technology and empowering greater shared decision-making among patients and doctors. Self-care amongst patients can build a more resilient healthcare system, as patients become more aware of their health status, and increase their understanding of conditions, which serves as a differentiator for clinical care.”

 

Meanwhile, slightly less than one third of Singapore doctors (30 per cent) believe patients should have full access to their own medical records and more than half of doctors surveyed (63 per cent) say patients should only have limited access. “We’ve found that resistance often stems from two concerns. The first is the concern that doctors will be inundated with questions from patients regarding their health. Secondly, the current process of capturing data is for clinician use only. If they are required to share the data with the patient, doctors will need to be more aware of how they capture the data.” “But, in the same way that a consumer can self- manage nearly every aspect of their lives online, we believe that electronic health records will continue to evolve as a shared decision-making tool between patients and doctors,” notes Leung.

From http://www.futuregov.asia/ 01/06/2014

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Singapore Government Warns Public of ‘Tweet Storm’

 

The Infocomm Development Authority of Singapore (IDA) alerted the public of a ‘tweet storm’ targeted at two government Twitter accounts. Last Thursday, a member who claimed to be part of the Anonymous group posted on Pastebin - an open web site where users can store and share text - garnering support for a tweet storm against the Twitter accounts of Singapore Government’s @govsingapore (pictured) and Ministry of Foreign Affairs @MFAsg. A tweet storm is a coordinated effort by users to send out the same tweet at the same time, causing a spike of activity around that certain topic. The person demanded the release of five men who were arrested for vandalism in support of Anonymous. The post also asked supporters to email their petitions directly to Minister for Foreign Affairs and Minister for Law K. Shanmugam and Prime Minister Lee Hsien Loong. IDA advised the public not to be alarmed by unusual activity on the twitter pages and assured that government infrastructure will not be affected by the twitter storm.

From http://www.futuregov.asia/ 01/23/2014

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Singapore Prison Rolls Out Cloud-Based Notification System

 

Singapore Prison Service has implemented an online SMS system to improve the ease of contacting inmates who are still under the enhanced supervision programmes such as ‘Half-way care’ or ‘Aftercare’ programme. The halfway care programme provides selected inmates the opportunity for a gradual reintegration into the society near the end of his or her incarceration. Inmates under this programme serves out his or her remaining sentence outside of the Prison. The aftercare programme provides support to inmates who have been released. The Prison staff will periodically call them back for counselling sessions, meetings, medical check-ups and other purposes. Every two to three times per month, the Prison staff has to contact approximately 80 of them. Singapore Prison Service decided to implement a SMS system in order to improve staff’s efficiency. After considering various options, a public cloud-based service was selected. Inmates’ identity and privacy are kept secure as only the mobile numbers are stored in the SMS system. Codes are also used within the SMS text to ensure added confidentiality. “Understanding the business, asking critical questions when evaluating opportunities and risks and the guts to take action, is vital to decision making and success of any organisation.” Kuai Ser Leng (pictured), Senior Assistant Director, Technology Branch, Singapore Prison Service.

From http://www.futuregov.asia/ 01/27/2014

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Singapore Education Minister Calls Teachers to Use ICT with Gutsiness

 

Singapore’s Minister of Education Heng Swee Keat (pictured) encouraged teachers to use technology in meaningful ways that will improve student engagement and learning. “By 2016, we will have an integrated online learning portal for all our primary and secondary school students. This is a most invigorating prospects, but I want to say, it is not just about using technology more. Ultimately it is about how we use technology to bring out the heart of education,” said Heng in a Facebook post this week. He went on to commend Christopher Chee, a teacher from Christchurch Secondary School, for his use of flipped classrooms that kept the students so engaged they stayed beyond schools hours to learn more. Flipped classroom is a form of blended learning where students learn new content online before class, and lesson time is focused on interaction and discussion. Chee first read about flipped classroom being practised by professors at the Duke-NUS Graduate Medical School in Singapore.

 

After finding out more from these professors, Chee implemented this form of learning on his class. He asked his students to watch an online video on math concepts at home and adopted team-based learning in class. Heng was impressed with Chee’s gumption and encouraged other teachers to innovate. “He dared to imagine possibilities and dared to try! Yes technology matters, but teachers matter most of all. Our technological advances are to help our teachers do an even better job. If our teachers continue to use technology with such gutsiness, I am excited for the great learning opportunities that will open up for our children,” said Heng. “I know other teachers across our schools are also innovating in different ways, and I look forward to learning more about our teachers’ innovations and experiences,” concluded Heng.

From http://www.futuregov.asia/ 01/28/2014

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Singapore to Be Regional Big Data Analytics Hub

 

The Singapore government aims to make Singapore a regional analytics hub. Infocomm Development Authority of Singapore (IDA) has been working closely with the industry and tertiary institutions to develop internship and academic programmes, said Steve Leonard (pictured), Executive Deputy Chairman of IDA. Besides strengthening the country’s analytics talent, IDA is also building its internal data capacity. Prabir Sen has been appointed as Singapore’s first Chief Data Scientist last month to shape the country’s vision of a Smart Nation. Leonard described the value of Big Data in improving the decision making process. “The more I know, the better choices I can make,” he said. Big Data can have a significant impact in the areas of ageing and healthcare. Wearable and sensor technologies can provide real-time health data and help people make more informed lifestyle decisions to improve their wellness. For patients with chronic diseases, sensors allow care professionals and caregivers to monitor their condition remotely and provide care and consultation whenever needed. Singapore’s greying population and rise of chronic diseases have put additional pressure on the healthcare infrastructure, so using analytics to improve wellness and care is an important area. Leonard also highlighted the recent Data Innovation Challenge organised by IDA to bring together data providers and specialists, ICT industry players, tertiary education institutions, research bodies, and users of data to address data-driven business problems.

From http://www.futuregov.asia/ 02/07/2014

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Singapore Government Launches GIS-Based Property App

 

Singapore’s Urban Redevelopment Authority (URA) has launched a new map-based app using Geographic Information System (GIS) technology to ease information search on general planning decisions, according to a blog post yesterday by National Development Minister Khaw Boon Wan. “If you wish to buy or lease a property, you will want to know more about the property, e.g. the approved use and storey height of the building, whether it has been approved for major renovation works in the past, and the approved use of the surrounding properties,” described Khaw. Information on properties and the Authority’s plans are highly sought after by the public and professionals. Last year, URA reported more than 20,000 searches on its online database. Khaw said that retrieving information from the online database is manual and can be quite cumbersome. The new application eases the search process and makes data more accessible to the public. By keying in an address or clicking on a building on the map, users will be shown relevant decisions on any new building erection, addition and alteration of structures, change of use, and land or building subdivision. URA will also waive the S$30 (US$24) processing fee moving forward, so users can download detailed records of decision notices for development applications for free.

From http://www.futuregov.asia/ 02/20/2014

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Singapore Government Enables Mobile Workforce

 

Infocomm Development Authority of Singapore (IDA) and the National Library Board (NLB) have jointly launched three Smart Work Centres (SWC) to enable Singapore companies to have more flexible work arrangements. These Centres are equipped with print and copy facilities, video conferencing services and high-speed connectivity. Employers who want to offer flexible work arrangement can now arrange for their employees to work at any of the SWC near their homes. Currently, three SWCs have been set up at Jurong Regional Library (pictured), Geylang East Public Library and Toa Payoh Public Library. These Centres aim to encourage employers to adopt New Ways of Work (NWoW), an initiative developed in consultation with Employer Alliance, Ministry of Social and Family Development, Ministry of Manpower, National Trades Union Congress - Women’s Development Secretariat and Singapore National Employers Federation. Advancements in technology better support a mobile workforce and open new possibilities for companies and their employees to enjoy NWoW. The Next Generation Nationwide Broadband Network has already allowed IDA and industry partners to explore innovative work arrangements such as home-based telecommuting. For businesses, investing in NWoW can create an effective and sustainable means of managing office space growth requirements and being cost-competitive in an environment where space is limited, and rental costs are rising.

 

Employees using a NWoW approach may also be able to enjoy a better work-life balance, with the flexibility to meet their own family needs or personal development while still capable of a full day’s work. A reduced commute can help achieve cost savings while enhancing productivity. “The SWCs can help businesses, especially small and medium enterprises reduce operational costs by offering work facilities that they can use on demand. With the deployment of the Nationwide Broadband Network island-wide, these SWCs also offer ultra high speed connectivity to support organisations with data or bandwidth intensive work. All these can help to boost productivity and accelerate the growth of high-quality Singapore-based companies,”said Steve Leonard, Executive Deputy Chairman, IDA. The SWC in the libraries are located in residential hubs and conveniently accessible via public transport. SWC users can work closer to home with easy access to the library’s collection of books, information resources and audio visual materials. “NLB is happy to serve the community in a new way. Our libraries are already well-loved reading and learning spaces for people from all walks of life. Now we offer space to work or run businesses, helping with professional lives while enriching personal lives. We hope our libraries can be incubators for budding entrepreneurs to chase their dreams,” said Elaine Ng, Chief Executive Officer, NLB.

From http://www.futuregov.asia/ 02/21/2014

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THAILAND: Education Ministry to Invest in New Information Management System

 

Ministry of Education Thailand will be standardising and redesigning its information management system which will be rolled out across all its offices, concluded at a meeting last week chaired by Minister of Education Chaturon Chaisaeng (pictured). Currently, offices do not have a standard operating system to update education statistics, making the process inefficient and costly. The ministry decided to consolidate and upgrade its information management system with the latest technology, so that it will be comparable to successful systems found in other countries and agencies. Professional consultants will be included in the team responsible for the redesign. The team will look into the types of data the system should capture, information that is necessary for educational reform decisions, selection of solutions and installation. The entire process is expected to take three to five years. Currently, the duty to update education statistics fall on the ICT Centre under the Permanent Secretary’s Office, who works closely with the Office of the Non-Formal and Informal Education. These two departments are consolidating data on the literate population between the ages of 15 and 59, and expect data collection to complete this month. By August, they will also have completed the collection of ICT indicators for education. The ministry also revealed that its ICT master plan for 2014 is currently being prepared.

From http://www.futuregov.asia/ 01/15/2014

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Thailand Wildlife Dept Gets Real-Time Monitoring System

 

Thailand’s Department of National Parks, Wildlife and Plant Conservation (DNP) has introduced an online image-sharing network to increase effectiveness of wildlife and forest protection in the country. Deputy Director of DNP, Teerapat Prayoonsit, revealed that the ‘Smart Eyes’ project involves installation of equipment to capture photos across national parks in the country, including conventional cameras, video cameras, CCTV cameras and unmanned aerial vehicles. These are linked with the main online database of the department, enabling real-time photo sharing and allowing rangers to respond quickly to any suspicious or illegal activity in the forests. The project costs THB 150,000 (US$4600) annually and was piloted late last year in Huai Kha Khaeng Wildlife Sanctuary and Khao Yai National Park. It will also be implemented in Kui Buri National Park where suspicious deaths of wildlife have raised public concerns.

From http://www.futuregov.asia/ 02/14/2014

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VIETNAM: More Cities Roll Out Free Wifi

 

Vietnam’s third largest city, Hai Phong, has recently joined several other cities in the country to provide free WiFi, promoting digital inclusion and enabling its 1.9 million residents to to more easily access online public services. The city authorities have set a budget of VND 4.5 billion (US$ 213,000) to provide free WiFi in three areas of the city. The race for free WiFi networks in Vietnam’s cities was initiated by Hoi An in 2012 under a VND 25 million (US$ 1.2 million) project. In August 2013, Da Nang City launched its new ICT infrastructure system to create a solid foundation to support e-government initiatives in the city at a cost of US$ 13 million. This includes a WiFi network that can serve upto 20,000 users concurrently. Cities of Ha Long and Hue allow users to access public services and provincial information portals free of charge through the cities’ WiFi networks. Access to other websites would require payment of a fee. Buses running through Ho Chi Minh City now also have WiFi networks on them.

From http://www.futuregov.asia/ 01/13/2014

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Vietnamese Province Announces Annual ICT Index Results

 

The Vietnamese Province of Thua Thien Hue has announced results of its 2013 ICT Index to measure the progress of IT application and modernisation in agencies in districts, towns and cities of the province in 2013. This annual measurement of ICT readiness is now in its third year. It indicates that agencies of Thua Thien Hue are keen on furthering modernisation through technology. The latest results for 2013 show that the Office of People’s Committee ranks first in ICT application, followed by Department of Information and Communications with Department of Construction third. Data was collected from each agency and evaluated to measure the extent of IT application in the agencies. The ICT Index aims to evaluate the current situation and the keenness of the unit’s leadership to further IT applications, advising policymakers on how they can move forward with a comprehensive plan for IT modernisation and application. As part of plans by the Ministry of Information and Communication to upgrade IT infrastructure in government agencies, IT heads of specialised agencies, 9 districts and Hue City in Thua Thien Hue were given laptops to help improve quality of administrative reform.

From http://www.futuregov.asia/ 01/23/2014

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Online Games Go Local for Southeast Asia's Booming Market

 

It was while hunting for monsters in a virtual cave that Bend Henmoko Madio met his community and realized why companies are adapting online video games to suit the different languages, tastes and mobile devices in Southeast Asia. Text translation, dialogue dubbing and character outfits are among the most common tweaks in the "localization" work by firms wanting to capitalize on the region's booming game market and keep players loyal. "I met these friends when I was playing Rohan: Blood Feud hosted on the Indonesian server," said 32-year-old Madio. "Localization makes it easier to form a community ... After all, it is easier to communicate with fellow countrymen." Localization is gaining ground in Southeast Asia, where 85 million players spent $661 million last year on online games, research firm Niko Partners says. It expects that spending to hit $1.2 billion by 2017.

 

"The growth has been quite staggering," said David Ng, chief executive of Singapore-based gaming company Gumi Asia Pte Ltd. "That is what's fuelling the localization business because more and more people are starting to realize it's worthwhile." Gumi Asia, a unit of Japan's Gumi Inc, creates in-house games and also publishes those of its parent, with teams working on localization for Southeast Asia. In Puzzle Trooper, a game originally intended for western players, a character resembling the wrestler Hulk Hogan got some manga makeovers. "When we started doing testing in Southeast Asia, we realized that they don't really like the western art that much," Ng said. "Then we tested with some more Japanese-looking art and the response was really good."

 

BEYOND LANGUAGE AND CULTURE

Still, Southeast Asia is far from homogeneous. Gamers in Thailand and Vietnam tend to like Chinese-style outfits, while those in the Philippines love western-style characters such as the original Puzzle Trooper, Ng said. "Indonesia is hard," he said. "You have the Muslims, Chinese and Christians. It's a mix. It's really difficult to comprehend a market as diverse as that." Indonesia's nearly 20 million players spent $88.1 million on online gaming in 2012, almost 26 percent higher than the year before, according to Niko Partners. "The future of game localization in Southeast Asia is going to be decided by the Indonesian market," said Harry Inaba, managing director of localization firm Synthesis APAC. Unlike Gumi Asia, independent firms such as Synthesis work on contract with developers wanting to localize their games.

 

Catering to the Southeast Asian market goes beyond language and culture to include optimizing graphics and adapting to diverse handset types, Ng said. The Android operating system's domination in the region presents a sizeable challenge. With at least nine Android systems now in use and thousands of distinct devices in the market with different screen sizes and graphics capabilities, developers must localize their games into many formats. In contrast, the vast majority of Apple devices run on iOS 7 or the previous version of that system. Low connection speeds in parts of Southeast Asia hinder developers from using high-quality graphics and elaborate animation, so banners that pop out on the screen would not be ideal as they can take a long time to load. Instead, developers are using the pixel technology found in older phones that requires lower bandwidth. Gumi picked the 20 to 30 most popular Android devices to localize into, Ng said, with the ultimate goal of fostering player loyalty by making games "sticky" to various markets. "Stickiness equates to removing any barriers from their understanding of how to play the games," he said. "To remove barriers, you give them something they're more familiar with."

From http://news.yahoo.com/ 02/09/2014

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INDIA: Telecom Facilities in J&K

 

In Jammu & Kashmir, out of total 6,417 (as per 2001 census) inhabited villages, 33 are without Village Public Telephone (VPT) and 636 are without mobile coverage. Giving this information in written reply to a question in the Rajya Sabha today, Shri Kapil Sibal, Minister of Communications and Information Technology, said that the VPTs are proposed to be installed by March 2014 and a plan is being envisaged to provide mobile coverage in villages without mobile coverage through a scheme funded by Universal Service Obligation Fund (USOF).

From http://pib.nic.in/ 12/13/2013

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Railways Launches Online Booking of Retiring Rooms

 

Continuing with its efforts to extend more facilities to passengers, Indian Railway Catering and Tourism Corporation (IRCTC) has launched an online booking facility for retiring rooms at railway stations. “Any passenger with the PNR of a confirmed or RAC ticket may make an online booking of a retiring room. The ticket may either be a counter ticket or e-ticket. The booking can be made for all the passengers on the ticket,” said a senior IRCTC official. Currently, the system is being launched only for the retiring rooms at Mumbai’s CST station and gradually it will be extended to the major stations, like Delhi and Kolkata, and important tourist destinations. The online booking facility has been launched for both the IRCTC’s tourism website (www.railtourismindia.com) and e-ticketing website (www.irctc.co.in). No registration or login-ID is required to avail of the facility. People will be able to do online bookings throughout the day, except for one hour from 11.30 P.M. to 12.30 A.M. “One can book a retiring room both at the originating and the destination station and the payment can be made through credit/debit card or net-banking. The system will generate an electronic reservation slip as a confirmation of booking,” the official said. Retiring rooms of single/double-bedded accommodation or even a bed in a dormitory may be booked through the online facility and bookings are available for a minimum period of 12 hours and a maximum of 48 hours.

From http://egov.eletsonline.com/ 01/22/2014

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E-books Provides Opportunity to Diversify Industry: Publishers

 

New Delhi: With major publishing giants making available books and content online, industry stalwarts say they do not see E-books as a threat but as an opportunity to diversify the traditional publishing industry. "E-books are not a threat but an opportunity for publishers to tap the growing market which is more tech-savvy and has grown up reading digital books," Rohit Kumar, Chairman, Read Elsevier India said today. He was speaking at the second edition of "CEO Speak - a Forum for Publishing", hosted by NBT in association with the Federation of Indian Chambers of Commerce and Industry. National Book Trust, which is the latest to join the electronic bandwagon, sees digital and traditional channels of publishing complementing each other. "E-book should be considered a challenge and not a threat to traditional publishing. The two delivery channels have to co-exist and complement each other in an emerging India which is technology-driven. No industry can remain static," A Sethumadhavan, NBT Chairman said.

From http://www.siliconindia.com/ 02/16/2014

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Introduction of E-Insurance in the Insurance Sector

 

Insurance Regulatory and Development Authority (IRDA) has introduced E-insurance in the insurance sector The IRDA has informed that as on date the Authority has granted certificate of registration to five entities to dematerialize insurance policies and store them in an electronic form. These are:

i. NSDL Database Management Limited

ii. Central Insurance Repository Limited

iii. SHCIL Projects Limited

iv. Karvy Insurance Repository Limited

v. CAMS Repository Services Limited

Currently the above mentioned Repositories are opening electronic insurance accounts for the purpose of dematerialization.

This information was given by the Minister of State for Finance, Shri Namo Narain Meena in written reply to a question in Lok Sabha today.

From http://pib.nic.in/ 02/21/2014

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Rolling Out of Next Generation E-Ticketing

               

i) IRCTC is working along with CRIS for development of Next Generation E-Ticketing (NGeT) system.  This new system shall be able to book 7200 tickets per minute, as against existing capacity to book 2000 ticket per minute.

ii) Between 2003-04 and 2012-13, the number of tickets booked on IRCTC website www.irctc.co.in has grown about 190 times.

iii) The estimated cost of this Next Generation E-Tecketing (NGeT) project is about Rs. 74 crore.  The investment is being done by IRCTC.

This information was given by the Minister of State for Railways Shri Kotla Jaya Surya Prakash Reddy in written reply to a question in Rajya Sabha today.

From http://pib.nic.in/ 02/21/2014

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PAKISTAN: Import of Telecom Equipment Witnesses US$ 36mn Decline

 

ISLAMABAD: The import of telecom equipment and telephone/cellular handsets has witnessed a slight decline during 2012-13, reaching US$ 918.4 million from US$ 954.05 million during previous year. During the period, the import of mobile handsets increased to US $467.1 million from US $465.3 million at the end of previous fiscal year. The rise in the demand for smart phones in the country has substantially increased the overall import bill of handsets, a data of Pakistan Telecommunication Authority (PTA) revealed on Thursday. The government, earlier this year, imposed duty of Rs. 1,000 per handset on import of smart phones which might not be helpful in reducing the demand for handsets. However, it might encourage smuggling and sub-standard Chinese handsets in the market. In order to curtail the burden on import bill, there is a need to encourage private sector and multinationals for local manufacturing and assembly of handsets and telecom equipment.

From http://www.brecorder.com/ 01/09/2014

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AZERBAIJAN: Internet Prices to Reduce

 

Necessary conditions will be created for Internet service providers to reduce the cost of access to the Internet for end users. Azerbaijan Communications and Information Technologies Minister Ali Abbasov made the remark on December 6. Recently, the Azerbaijan Tariff Council adopted a decision to reduce telecommunication services' tariffs. The Tariff Council reduced the cost of telecommunication services, international and long distance calls, and use of fax machines, which will be implemented by January 1, 2014. This decision is expected to have an impact on the reduction of tariffs for Internet services. Abbasov said this will allow Internet service providers to make Internet services more accessible to end users in the near future. Chairman of the Azerbaijan Internet community Galib Gurbanov said earlier about expected approval of proposals to reduce the cost of the Internet access. Proposals were submitted to the ICT Ministry, aimed to reduce the rent for connection to the optical ports, laying and rent of optical channels. About 40 internet providers are functioning in Azerbaijan at present. Some 70 percent of the population uses the Internet where 35 percent are the users of the broadband Internet services. In the frame of a project on developing broadband internet in Azerbaijan (Fiber-to-the-Home) high-speed internet access is expected to cover all areas of Azerbaijan by 2017. The ultimate goal of the project, which will cover a period of up to 2018, is to supply the entire country, including its distant rural areas, with high-speed internet with the range of 10-100 Mbit/s, and raise the number of high-speed internet users to 85 percent, which will allow Azerbaijan to reach the level of the developed countries by 2017. Azerbaijan currently leads the way among the Commonwealth of Independent States in terms of internet penetration among individual users, and in terms of broadband internet penetration among individual users.

From http://www.azernews.az/ 12/06/2013

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Incoming Internet Traffic to Be Filtered in Azerbaijan

 

The computer emergency response team (CERT) will filter Azerbaijan's incoming Internet traffic to protect the entire perimeter of AzNET from malicious attacks and intrusions. The news was announced by CERT employee Tural Mammadov on December 11. He said the main task is to ensure information security not only for government agencies, but also for ordinary consumers, adding that works in this direction will begin in 2014. "The main issue is protecting the entire perimeter of Azerbaijani Internet segment by filtering the Internet traffic entering the country. Modern technologies allow us to detect voids and signatures of malicious threats," Mammadov said. The ICT sphere has recently developed in Azerbaijan, leading to an increase in cybercrime. CERT is functioning under the State Agency for Special Communications and Information Security of Special State Protection Service. The attacks and threats on the Internet have are constantly on the rise, something that is not just limited to AzNET. To combat these negative phenomena, the CERT team uses the most advanced technological solutions, including aspecial software developed by the CERT programmers. "The large majority of attacks are concentrated on important dates that are marked in Azerbaijan, like holidays and mourning days. We are working in heavy security mode to avoid disruptions of the state structures' resources in such days," Mammadov said. CERT regularly audits the vulnerability of network infrastructures of the state institutions in Azerbaijan. If voids and errors are identified, the team sends a notification to the state structures. After a while, the team's specialists conduct another audit to see whether the vulnerability was removed or not. CERT also checks the state departments' equipment for the presence of the so-called "backdoors", which are designed by hackers for the remote control of information systems. "The equipment of public institutions undergoes scrutiny checks and tests in a special laboratory. It is important that state institutions inform us before purchasing high-tech equipment, so that we can check them in the laboratory," he said. There was not any single incident of intrusion into the network infrastructure of the government agencies in the last year, Mammadov said. However, the level of protection of other Internet resources in the national domain is more vulnerable and they are often subjected to hacker attacks.

From http://www.azernews.az/ 12/12/2013

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Azerbaijan Starts to Study Virtual Employment

 

The Science Development Fund under the President of Azerbaijan and the Ministry of Communications and Information Technologies after completing the second contest for the grants supporting projects in ICT development sector have supported national labour market.  According to the Ministry, 2 from 29 approved projects are focused at employment development. Thus, the State Service of Labour Inspection and the State Employment Service acting under the Ministry of Labour and Social Protection of Population, received AZN 45,000 grant for study of virtual employment (labour market in Internet). They plan to complete the project within 12 months. Vital LLC, in its turn, received AZN 50,000 grant for 12 months. It plans to study possibilities of HR management on the basis of central platform VideoCV.  In general, the projects approved at the contest have cost of approximately AZN 1.2 million.

From http://abc.az/ 12/29/2013

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Azerbaijan Launches Registration of IMEI-Codes via Electronic Signatures

 

Azerbaijan's Ministry of Communication and Information Technologies has launched registration of International Mobile Equipment Identification (IMEI) codes via electronic signatures.  The code registration system is an important component in preventing the illegal import of mobile phones to the country that are problematic for both mobile operators and users, as they do not correspond to the standards.  The database will be supplemented by ІMEІ codes of mobile phones that will be imported into the Azerbaijani territory. The new order will allow combating theft and illegal import of phones in Azerbaijan.

From http://news.az/ 12/30/2013

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Number of Mobile E-Signature Owners in Azerbaijan Increases

 

Last month the total number of the Asan İmza mobile e-signature certificates issued in Azerbaijan increased by 2.2 percent, head of the Legal Department of Azerbaijani Taxes Ministry, Samira Musayeva told Trend on Dec. 24. She said Asan Certification Services Centre issued 22,437 certificates, with 11,664 mobile e-signatures being issued to legal entities, 10,709 e-signatures to individuals, whereas 64 e-signatures accounted for civil servants. On April 9, the Asan Certification Services Centre obtained accreditation from Azerbaijani Communications and Information Technologies Ministry and is authorized to issue advanced certificates of enhanced electronic signature to the public authorities and local governments, legal entities and individuals. Asan Certification Service Centre, created in line with Azerbaijani Taxes Minister's decree, issues certificates for authentication and digital signature for mobile SIM-cards (Asan İmza) and renders other services that provide the use of certificates and legally binding digital signatures by state authorities, the private sector and citizens. The platform of the Asan İmza mobile signature center is integrated with the platform of Azerbaijani mobile operators, namely Azercell Telecom LLC and Bakcell LLC. It is necessary to change SIM-card to use the mobile digital signatures. Integration with platform of the mobile operator Azerfon (which owns NarMobile trademark) is nearing completion.

From http://en.trend.az/ 01/04/2014

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Suspension of Foreign TV Channels’ Broadcasting in Azerbaijan Clarified

 

The Azerbaijani National Council for Television and Radio (NCTR) has clarified the issue of suspending foreign TV channels' broadcasts in the country. The broadcasting of foreign TV channels in Azerbaijan is carried out in a test mode, NCTR chairman Nushiravan Maharramli told Trend on Jan.8. "The state doesn't bear any responsibility in connection with broadcasting of foreign TV channels in Azerbaijan. Only private companies and cable TV can be engaged in broadcasting foreign TV channels and in addition any person using satellite dishes can watch foreign channels. The state only solves those issues related to local TV channels," Maharramli said. . "The social package notion has come from abroad. In those countries with 40, 50, or 60 TV channels, more important ones are selected and a social package is created and offered to the population free of charge. The number of all-republican TV channels in Azerbaijan is nearly ten. We only have one package and it is impossible to call it as a social package. There is one package of TV channels in Azerbaijan and it will be offered to the population free of charge," Maharramli said. When coming to the issue of providing low-income families with decoders for digital TV, the head of the NTRC said the issue is on the agenda. "We have raised this issue and it is expected to be positively resolved in 2014," Maharramli said.

From http://en.trend.az/ 01/08/2014

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Baku Metro to Be Provided with Corporate Mobile Communication

 

Baku Metro will be provided with corporate mobile communication system of DECT (Digital Enhanced Cordless Telecommunication) standard, a source in the telecommunications market told Trend on Jan.14. At the initial stage DECT base stations will be installed within the territory of 28 May station, and later their application will be extended to all other stations of Baku Metro. Panasonic company is a supplier of equipment. Communication of DECT standard is designed to provide mobile communications within the territory of enterprises of those employees whose work is permanently or substantially related to the absence at a permanent workplace. DECT wireless communication has a working range from 1880 to 1900 MHz. The range of DECT base station hits 50 meters in a building and 200 meters in open space.

From http://en.trend.az/ 01/16/2014

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MNP Service to Be Launched on Azerbaijani Mobile Operator Networks from Feb. 1

 

The mobile number portability (MNP) service will be available on the Azerbaijani mobile operator networks from February 1, the Azerbaijani Ministry of Communications and Information Technology said on Tuesday. Implementation of the MNP service will allow mobile communication subscribers to save their phone number if they change service providers. The number transfer envisages a subscriber's transition from one service to another with the provider's prefix of 050, 051, 055, 070 and 077. The mobile operators have already announced their readiness to deploy the MNP service. Its application will further strengthen competition in the market. This will help reduce tariffs for mobile services.

From http://en.trend.az/ 01/28/2014

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Azerbaijan Simplifies Registration of Immovable Property

 

The State Committee for Property Affairs of Azerbaijan will soon introduce to notary offices an online service for issuing certificates (Form No. 1) related to real estate, in particular encumbrance certificates (on registered rights), the state committee said in its statement released on Jan.30. According to the statement, currently preparatory work related to applying this service is being completed. The country's citizens will be able to obtain these certificates on the legal status of property online in early 2014. The main objectives of expanding the range of electronic services are ensuring transparency in the process of registration of property rights, improving and simplifying access to services provided by the State Property Committee. In 2014 the State Committee plans to commission 10 new types of electronic services. The services will be posted on e-emdk.gov.az. The resource provides electronic services for citizens on the principle of a "single window". The State Committee began introducing electronic services in 2012. Currently, citizens and legal entities are provided with 16 electronic services. The services include obtaining an extract from the state register of immovable property, encumbrance certificates, registration of mortgage and leasing, and addresses of real estates. At the same time special annual reports on the use and protection of state property are also available in electronic form. About 8,800 appeals on these services have been received from Baku and regions of the republic.

From http://en.trend.az/ 01/31/2014

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Commercial Package of Digital TV in Azerbaijan Expands

 

The commercial package of the digital TV DVB-T2 will be put into operation in the Guba district of Azerbaijan in the middle of March, the production station "Teleradio" at the Azerbaijani Ministry of Communications and Information Technologies told Trend on Feb.14. Over 70 TV programs will be included in the package. The commercial package will be available in districts such as Gusar, Khachmaz, Shabran and so on. The cost of connecting to the commercial digital package will be identical to the tariffs functioning in Ganja (52 manats). The subscriber payment for a month and the cost of tuner and SMART- payment cards will be included in the sum. The monthly cost of the commercial package is six manats. The number of channels in the digital package in Ganja (now 54 channels) will be increased. "Teleradio" is planning to expand the commercial package in the Zagatala district. The number of TV transmitters of digital TV (DVB-T) in the Azerbaijani territory is 87. The signal of the digital TV covers 98 percent of the republic's population. A social package, consisting of 12 television channels is available to the public. To provide qualitative broadcasting of analogue and digital broadcasting, a system of monitoring broadcast space was installed at the Baku TV tower. The development of digital broadcasting in Azerbaijan is one of the main goals set up by the Ministry, which intends to spread digital broadcasting throughout the country. The passage to digital TV considers the replacement of the analogue signal with digital. The complete disconnection of the analogue signal will not happen until a significant part of the population has decoders for digital TV. The broadcasting of digital content is realized in MPEG-4 format. Subscribers have to obtain decoders in order to shift to digital broadcasting. The cost of this device at the internal market is 25-30 manats. The official exchange rate on Feb. 14 is 0, 7844 AZN/USD.

From http://en.trend.az/ 02/17/2014

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KYRGYZSTAN: Gearing Up for Transition to Digital Television

 

Kyrgyzstan plans to transition to digital television in June 2015, but the country has many preparations to do before that plan is realised. The changeover to digital broadcasting will cost KGS 550m (US $11.3 m), Culture, Information and Tourism Deputy Minister Ainura Temirbekova said, noting that several channels have received funds to update equipment for the transition. "Kyrgyz Public Television and Radio Broadcasting Corporation [KPTRB] has been allocated KGS 100m (US $2m) because it needs to switch three channels over. ElTR has been given KGS 90m (US $1.8m), six regional channels have been provided KGS 20m (US $405,000) each, and KGS 10m (US $202,000) have been earmarked for Channel 5 and Pyramid," Temirbekova said. But with just 18 months before the deadline, state and private television companies are saying they do not have enough money to make the switch. "The switch to digital has barely yet to begin," said Ernis Mamyrkanova, an independent expert and member at Digital Kyrgyzstan, an alliance of NGOs. "Only one-fifth of the money needed has been earmarked for state television companies to make the switch." "New equipment, such as transmitters and antennas, needs to be procured. Television viewers have to buy digital receivers, so-called set-top boxes, to get the signal," he said in explaining the costs.  Sarpashev, however, is optimistic about resolving the funding issue. "It's difficult to find money in the budget, but we will take care of the financing and equipment issues." 

 

Difficulties for private companies Channels not funded by the state face even more problems, though.  "Private companies will have to band together and buy their own multiplex or lease one from the state," Mamyrkanov said. "However it works out, it will be really expensive."  Some people, like Mamat Kadyraliev, a journalist for a private television company, argue that the government's move is a way to shut down undesirable, private television companies or to take control of them. However, Mamyrkanov disagreed. "The plan to switch to digital broadcasting was passed in 2011, and this wasn't some government eccentricity, but rather the country's international obligations," he said. "Furthermore, private television companies using their own multiplex will be less dependent on equipment infrastructure from the state."  Traning personnel, filling airtime. The stations face non-technical challenges, too. Personnel need to be trained, and that will take time, KPTRB Training Centre head Adelya Laisheva said, and it still is not clear who will conduct the technical specialist training. 

 

With that, Mamyrkanov said television companies without the qualified personnel could end up not switching to digital broadcasting in the middle of 2015. A partial, truncated switch to digital could take place in 2015 as long as the international obligations are met, though, Mamyrkanov said.  Filling airtime with quality content is also a concern. "The government will put together a social package of contracts for television companies to produce the corresponding programmes and films, but money and quality producers are needed for this," Laisheva said. "There needs to be original content to keep channels from filling airtime with foreign content."  The creative potential is already there, we just need to contracts in place, Temirbekova said.  Despite the hurdles, the switchover should be worth it. "We have to remember that digital broadcasting represents an opportunity to make a leap of progress," Mamyrkanov said.

From http://centralasiaonline.com/ 12/19/2013

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KAZAKHSTAN: Aspects of IT Education Discussed

 

The first national conference on 'Modern information technology and IT education' was held in the Kazakh city of Almaty, according to the message from Zerde National ICT Holding which organised the conference. The conference was held with the support of the Kazakh Ministry of Transport and Communications, the company said. Matters under discussion included the issues of IT education at universities, the needs and methods of training of IT specialists and the development of professional standards in the field of information technology. President of the Kazakh Association of IT Companies, Nurlan Isin said at the event that these companies should actively participate in the development of professional standards because those who are to be trained on these standards in the future will come to work at these companies. The Director of the National Telecommunication Association of Kazakhstan, Yevgeniy Malishevskiy noted that the training of specialists should focus on the needs of the market. The experiences of South Korea, Malaysia, Azerbaijan, Russia, Belarus and Ukraine in IT training were also reviewed during the event. Experts from Belarus shared their experience in the implementation of corporate educational programmes for qualified IT specialists with conference delegates. The possibility of including IT companies' certification courses in educational programmes at universities and colleges was also discussed, according to the report. The conference was attended by representatives of Kazakhstan's business community and the world's leading IT companies. Of note they spoke about the Belarus High Technologies Park (BHTP) and competent approach applied in the preparation of IT staff, as well as about building a unified educational space using the Cisco Networking Academy. Also discussed were the new approaches to training and professional development of ICT teachers, on the basis of INTEL's international educational programmes. For example, the Cisco Networking Academy annually trains over 1000 people in Kazakhstan. During the conference, the deputy chairman of Zerde National ICT Holding, Bikesh Kurmangaliyeva, noted that today there is a significant gap between the training of IT professionals and the needs of the Kazakh economy. This problem must be addressed, she said.

From http://en.trend.az/ 12/06/2013

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TURKMENISTAN: Beyond ‘WWW’ - Life Without Internet Exists

 

One can hardly argue that today's world becomes more and more dependent on Internet technologies. In our daily lives we turn to the world wide web for almost everything - transportation, food, education, work, even rest becomes virtual. One of the most popular Internet trends today is social media. People learned to share their opinions, photos, introduce their personality, report about important events by means of such networks as Facebook, Twitter and many others. Each country having its own social network trends. Some experts even say that modern people lost their ability to create relationships in real life and that they lost real personalities behind artificially created internet images. You can even hear paraphrased expression "Give me internet or give me death". As an example, in Europe, according to the worldinternetstats.com as of 2012, 63.2 percent of population are internet users, in the U.S. this figure is 78.1, in Russia - 47.7 percent. It is surprising, but not all the countries in the world are affected by this global growing tendency. One can ask a question, is it possible to be a rich and developed country without being so dependent on Internet? The answer is 'Yes'. One such country is Turkmenistan, lying in the heart of Central Asia. Only 5 percent of people in Turkmenistan, the country with the world's fourth largest gas recourses, developed economy and well organized social services, are internet users. Some would say how lucky they are not to have become slaves to the Internet and its associated gadgets.

 

During the presidency of the former leader Saparmurat Niyazov, better known as Turkmenbashi, according to several sources, the Internet was grossly underdeveloped. Internet usage was estimated to be under 5 percent. Following the election of current President Gurbanguly Berdimuhamedov, the Internet started to intensively develop in the country - and everything being relative - usage is now hovering around the five percent mark. In one of his speeches he even said that this modern technology has to be available for every citizen. After this, in February, 2007, two up-to-date Internet cafes were opened in the country's capital, Ashgabat. There is no official data on how many such cafes are functioning today. "Internet cafes in Turkmenistan are still not very popular now, there are about ten such clubs in Ashgabat, and local resident as well as foreigners need to show identity papers before using a computer,"said a Turkmen citizen who asked to be named. He said that local people prefer to use Russian social networks, such as "V kontakte", "Odnoklassniki" and others and added that popular global networks - Facebook, Twitter, Whatsup and extremely popular resource - Youtube are blocked in the country. A resident of Ashgabat reached by phone by Trend said that WI-FI networks are available in the country's largest hotels, though the price for mobile Internet in the country is rather expansive - major local mobile operator TM Cell offers 1 GB for about $25. The statistics on Internet usage in Turkmenistan are as follows: with a population of about five million people in 2012 the country counted some 252, 742 Internet users, having grown from 2,000 users in 2000. Perhaps one of the reasons the Internet is not as popular in Turkmenistan as in other countries in the region is due to the fact that they are big on national traditions, including wearing national clothes and highly respect national holidays. So life without the Internet can exist!

From http://en.trend.az/ 01/23/2014

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UZBEKISTAN: Increase in Mobile Operator Subscriber Fees

 

The fee for using subscriber phone numbers by legal entities rendering mobile services increased by 20 percent from 500 to 600 soums in Uzbekistan since January 1, 2014. This was envisaged by the president's decree on the 'Forecast of key macroeconomic indices and parameters of the Uzbek state budget for 2014'. The fees are charged for each subscriber number. According to the document, around 70 percent of obtained funds are directed towards the state budget and 30 percent to the State Committee for Communications, Information and Telecommunication Technologies to finance the information investment projects and programmes and development of telecommunication networks. The fee for using the subscriber number was introduced for the first time since January1, 2012. Currently, there are 25 million mobile subscribers in Uzbekistan. There are four mobile operators in Uzbekistan, namely, Unitel (Beeline, GSM), Coscom (UCell, GSM), Perfectum Mobile (Rubicon Wireless Communication, CDMA) and Uzbektelecom Mobile's branch Uzbektelecom (Uzmobile, CDMA).

From http://en.trend.az/ 01/06/2014

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AUSTRALIA: Government Launches Emergency Smartphone App

 

Minister for Justice Michael Keenan launched the Emergency+ app last month that allows users to give emergency call operators their exact location by longitude and latitude. According to Australian Federal Police, over 66 per cent of callers to emergency numbers are from mobile phones. Many callers are unable to tell officers their exact location. Moreover, many people use the Triple Zero (000) number when they should really be calling other numbers, such as the Police Assistance Line (131444) the State Emergency Service (132500), Crime Stoppers (1800 333 000), the National Relay Service (106) and Health Direct Australia (1800 022 222). ACT Policing Operations reports that approximately half of the average 2200 calls they receive per month to the Triple Zero number should have been for other services. The smartphone app aims to better guide citizens on the number to call based on the situation they are in and what they want to report.

 

Moreover, when a caller is on the line with an emergency call operator and is not aware of his/her exact location, the operator can guide the user to the app where the latitude and longitude coordinates are displayed. Currently, the caller has to read out the coordinates to the operator. Moving forward, the authority plans to enhance the app so that the coordinates are automatically sent to the emergency call operator once the caller dials from the app. The app, available for free on GooglePlay and AppStore, was developed by Fire & Rescue New South Wales and the Triple Zero Awareness Working Group a national body that represents emergency call-taking agencies and their government and industry partners throughout Australia.

From http://www.futuregov.asia 01/22/2014

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Australian Government Mobile Centres Serve Remote Communities

 

Australian Minister for Human Services Senator the Hon Marise Payne visits one of two Mobile Services Centres last week as the team kicks off their first trip of 2014. The Mobile Service Centres, known as ‘Desert Pea’ and ‘Kangeroo Paw’, travel through rural and regional Australia to provide remote communities with government services. Each centre is equipped with the same technology available in any Centrelink or Medicare service centre. “Over the next three months, the centres will visit regional and rural communities in Victoria, New South Wales, Queensland, Western Australia and South Australia,” said Payne. Since 2009, the purpose-built centres have assisted over 50,000 people by providing essential Centrelink, Medicare, Child Support and Australian Hearing information, payments and services. They have covered a combined total of 300,000 kilometres across Australia and visited over 1400 communities. In times of crisis, the centres have responded quickly to provide on-the-ground support for disaster recovery efforts. Payne cited the Blue Mountains bushfires last October, when the centre was diverted to affected communities within 12 hours of the activation of emergency assistance. The mobile centre helped people to access disaster assistance payments.

From http://www.futuregov.asia 01/28/2014

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Australian Government Launches Medicare Mobile App

 

Australia’s Department of Human Services has created a mobile app to make it easier for parents to access their child’s immunisation history, announced Minister for Human Services, Senator the Hon Marise Payne last week. In the new school year, some parents will need to provide proof of immunisation for their child’s school enrolment. According to Payne, the ‘Express Plus Medicare’ app allows parents to access their child’s Immunisation History Statement from any mobile devices and email a copy to the school or childcare provider. The app provides several other services, including requesting a replacement Medicare card, updating contact details, viewing Medicare Benefit tax statement, finding the nearest Medicare service centre, and more. Parents can download the app now from GooglePlay or Apple App Store. The mobile app complements the wide range of other services that are currently available at Medicare Online Services on the myGov web site. “Express Plus Medicare and myGov gives busy parents more options to access their records online quickly and easily,” Payne said. “You can access your information when it suits you, without needing to call or visit a Medicare office.”

From http://www.futuregov.asia 02/04/2014

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Australian State Invites Citizens to Innovative with Data

 

Victoria’s Technology Minister, Gordon Rich-Phillips, has encouraged member of the community to get creative in the Data Vic Competition by using government data housed on data.vic.gov.au. “Data.voc.gov.au presents a wealth of opportunities to access government data and turn it into innovation, which will benefit Victorians and the broader community,” said Rich-Phillips. “The competition also provides opportunities for other datasets not currently available through the Data.Vic directory to be discovered. The possibilities are endless.” The competition aims to encourage users to interact with and gain a better understanding of the untapped potential of the data. The winning entries will showcase how government data can be used to serve a market need or address industrial, environment or community issues. The Data Vic Competition is now open for registration and will close on 28 February 2014. Winners will be announced on 14 March 2014. Four prizes of AU$2500 are up for grabs, along with the opportunity to consult with the Victorian Government to further develop the winning projects. The competition is an initiative between the Victorian Government and Spatial Industries Business Association.

From http://www.futuregov.asia 02/12/2014

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Australia City Launches App on Road and Traffic Conditions

 

The Western Australian Government has launched an incident notification app - Right Move Perth - for commuters in the state capital, Perth. Residents in the city of 1.7 million can now have access on-the-go to real-time information on incidents and road conditions around the metropolitan area, helping them avoid congested areas and better plan their journeys. Transport Minister, Troy Buswell, encouraged commuters to download the new app to “access information on road works, crashes, traffic signal faults, train and bus service disruptions, major events, project information and weather warnings to help plan their journey”. “Perth is going through a significant period of transformation, with major infrastructure projects like the Perth City Link and Elizabeth Quay well under way, and necessary road works to support our growing State,” he said. This app will help commuters avoid any disruptions caused by these projects. By saving favourite routes, the app will inform users of incidents or delays on their regular routes and it can also access information from personal smartphone calendars to advise of incidents near upcoming appointments. Users will be notified of any incidents within a one kilometre radius no matter where they are in the metropolitan area and once a journey is under way, if anything changes, Right Move Perth sends an audio update.

From http://www.futuregov.asia 02/13/2014

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NEW ZEALAND: Web Portal Launched for Aged Care Providers

 

The Ministry of Health launched a new website that makes it easier for citizens to find information on more than 650 aged care providers nationwide. This includes the types of rest home care, number of beds and length of time the provider is certified for. According to Associate Health Minister Jo Goodhew, the new enhanced website will, over time, provide a much clearer picture of how rest homes operate and they provide care to residents. She added that audit reports are also included as part of a six-month trial. “Nearly 90 recently completed full audit reports are now online. Further full audits will be added as rest homes undergo their certification audits, with around 250 audits expected to be online by the end of the trial,” Goodhew said. “This is an important step in making the auditing process as transparent as possible. While there is a lot of useful information already in the audit summaries, the full reports show the detailed assessments carried out by auditors as part of the process.”

 

Goodhew shared that the recent enhancement is part of a wider government plan to improve services for the elderly. This includes projects on upgrading systems for the on-going certifying and monitoring process as part of auditing rest homes, hospitals, fertility providers and residential disability services. Around $2.26 million has been spent on the Provider Regulation Monitoring System project so far including developing and implementing the new monitoring system and the public website. “I am pleased with the number of improvements in the audit regime over the last few years, including the introduction of unannounced audits, third-party accreditation of auditing agencies, streamlined audits to focus more tightly on services directly affecting residents, - and today’s website launch. A number of these improvements were recognised by the Office of the Auditor-General in its 2012 report, which noted that since 2009 good progress had been made in certifying and monitoring rest homes. But we are always looking for ways to further improve these processes and the quality of our aged care facilities,” she said.

From http://www.futuregov.asia 11/26/2013

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New Zealand City Improves Water Management with ICT

 

Hamilton City, New Zealand’s fourth most populous city of 150,200 residents, is investing in a new national water data collection and management system. The new network metering system by DataCol enables high resolution interval metering. It will provide the Council’s water administration with an exceptional amount of accurate water network data so they can make better, faster, and more well-informed decisions. Better water management is critical for sound investment decisions. Quality data collection and management will optimise water use by reducing water losses in the network. This is important for the Council as the city’s water needs grow, particularly during the summer.

From http://www.futuregov.asia 12/02/2013

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New Zealand Networks Start Blocking Stolen Phones

 

New Zealand’s three mobile networks have jointly launched a stolen phone database that can now block registered IMEI serial numbers within 24 hours of the theft being reported. The system uses a central database hosted by the GSMA and is being managed by the New Zealand Telecommunications Forum. Superintendent Steve Christian, National Manager Mobility for New Zealand Police welcomed the blacklisting system. "This is a great leap forward because there has, until now, been a significant gap in this area. We are pleased the telcos are now joining together to render stolen devices as being of no value on the streets."

From http://www.cellular-news.com 12/09/2013

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New Zealand on Track to Complete Immigration Management System

 

Immigration New Zealand (INZ) is on track to complete most of the functionalities of the Immigration Global Management System or IGMS by end of 2015, says INZ’s website. Started in February 2011, the NZ$ 91.5 million (US$ 76.3 million) project will support the new Immigration ONLINE service, enabling most visa processing to be fully digitised from initial application to final decision and delivery. Immigration Minister, Michael Woodhouse, said, “IGMS will provide new online channels for customers to access information and submit applications, and will consolidate back office processing functions.” Immigration ONLINE will also enable better information sharing with stakeholders including education providers, immigration advisors and other government agencies. It will also strengthen border security with modern identity management systems using biometrics, strong intelligence and risk management tools, and strengthened international data sharing on criminality and immigration fraud.

 

To ensure secure access to Immigration ONLINE, applicants and third parties will require a RealMe logon, the Government’s online identity verification service. Once access is granted, there will be a further layer of security to determine what the logged-in user can see and do. INZ employed Datacom for system design, development, implementation and ongoing support for IGMS. Over the course of the project, the immigration authority shifted to procuring infrastructure as a service instead of purchasing hardware. Nathan Guy, former Immigration Minister, highlighted IGMS as a practical example of INZ’s Vision for 2015 to be “more flexible, responsive and efficient”.

From http://www.futuregov.asia 01/15/2014

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New Zealand to Get Cloud-Based Productivity Tools

 

New Zealand’s Government Chief Information Officer (GCIO), Colin MacDonald, has announced that its is looking to have the first phase of a cloud-based productivity suite available to agencies early this year. The first phase of Office Productivity as a Service (OPaaS) focuses on email and calendar, and also includes email archiving, data loss prevention, content filtering and SEEMail Gateway. According to an update by the GCIO, the team was in its final negotiations with a preferred supplier as of December 2013. The second phase is expected to be available shortly after the first and is undergoing solution refinement. The second phase will bring services such as instant messaging, device-based conferencing, enterprise social networking, team workspaces for file and content, web-based document viewing and editing, and file sharing and synchronising. This project is part of a range of cloud-based solutions which the New Zealand Government is rolling out, including desktop management and enterprise content management.

From http://www.futuregov.asia 01/30/2014

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Ultra-Fast Broadband Uptake Picks Up Speed

 

The number of people connected to the Government's ultra-fast broadband network grew by 40 per cent in the last three months of 2013, bringing the total amount of users hooked up to almost 20,000. This is about 5.5 per cent of the 363,000 people who could connect to the fibre infrastructure at December 31 last year, a rate of uptake which the Government sees as being in-line with overseas examples of this type of project. This rate of uptake is slightly up from the last quarter, where it sat at around 4.4 per cent. Communications and Information Technology Minister Amy Adams said today more than 25 per cent of the UFB project is now complete. The ultra-fast broadband scheme, which uses a mixture of taxpayer and private sector funds, aims to offer 75 per cent of the country internet speeds of 100 megabits per second by 2019. In a separate programme, the rural broadband initiative, 179,000 homes and businesses outside of major centres can connect to wireless broadband and 60,000 to improve copper-line internet.

From http://www.nzherald.co.nz 02/12/2014

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AFRICA: Kenyan Authority to Get More Powers to Access Private Data

 

Communications Authority of Kenya (CAK) is set to acquire a new set of powers that will give it free access to private or confidential information on consumers without a court order, the Business Daily reported. The powers, which are contained in a new set of regulations that has been prepared for publication in the Kenya Gazette, allow the CAK or its agents the leeway to obtain information or data held by telecoms operators. The proposed regulations state that a licensee must grant the authority's officers access to its systems, premises, facilities, files, records and other data to enable the CAK to inspect them. Business Daily said that consumer rights activists claim the regulations are particularly in breach of people's right to privacy, as provided for in the constitution. 

From http://www.telecompaper.com/ 01/20/2014

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EUROPE: U.K. - Public Sector Fails to Tackle 20.6bn a Year Fraud Using Big Data

 

The UK public sector is poorly equipped to combat fraud, with civil servants not being given the necessary training to help detect the estimated 20.6 billion lost every to fraud, says big data analytics firm SAS. SAS says it has already worked with HM Revenue & Customs to reduce fraud losses by a claimed 7 billion, as well as the Department for Work and Pensions, where savings of 100 million are said to have been made. In a report entitled "Eliminating public sector fraud and error: the secrets of a zero tolerance approach", the company says of the estimated 20.6 billion a year lost to public sector fraud, just 702 million (three percent) had been identified - that is fraud actually measured in some way. The other 19.9 billion (97 percent) "remains hidden", SAS said. In comparison, the report says, the private sector identifies 27 percent of its 21.2 billion a year lost to fraud, so it is able to try and tackle it.

 

SAS said: "There is a need for a cultural change in the public sector, changing from cautious, siloed and largely manual systems to innovative, collaborative and automated approaches." It added: "The government also needs to invest in technology that can automatically detect and deter the lower-level threats and 'would-be' fraudsters, with letters, emails or SMS messages." Amanda Gardiner, public sector fraud specialist at SAS UK said: "The current cost of fraud to the public sector is equivalent to more than a third of the UK's education budget. “Fraudsters can be swiftly identified when the public sector treats its information as an asset, collecting it, valuing it and analysing it in smarter, more efficient and effective ways to tackle this problem."

 

Michael Levi, professor of criminology at Cardiff University, said: "There is no point in hoping that fraud problems will go away with digitisation. “Enhancing the accuracy of risk assessments and optimising interventions by administrative control, as well as by strategic use of criminal law, are a necessary prelude to maintaining both the affordability and legitimacy of government." But SAS research shows that awareness of skills and training in counter-fraud approaches is seriously lacking in the public sector, with almost 46 percent of civil servants saying they are unsure whether their department had carried out any research into its losses through fraud over a 12-month period. And only around one in four (26 percent) said they had received training in tackling fraud and error.

From http://news.idg.no/ 12/07/2013

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Online Information Poses Cyber Risk for UK Critical Infrastructure, Report Claims

 

Data published online by industrial firms could be used to mount a cyber attack against UK critical infrastructure, according to research published by the Institution of Engineering and Technology (IET). The research report 'Using Open Source Intelligence to Improve ICS & SCADA Security', conducted by engineering consultancy Atkins, claims that key information is being made freely available through websites and academic papers published online. Such information could easily be combined and used to support a cyber attack against critical infrastructure, the report claims. For example, potential attackers are able to identify known vulnerabilities and exploits that can be carried out against certain control systems. Also, information made available through various blogs, social networking sites and specialist online publications can provide identification of individuals to be targeted as part of a cyber attack. Dr Richard Piggin, head of control systems security consulting at Atkins, said the research revealed that freely-available open source tools could be used in the "identification of networked control systems, their vulnerabilities - and the exploits that may be used to attack them".

 

"The research demonstrates the low level of technical knowledge that is required to successfully mount an attack against industrial control systems," he said. Hugh Boyes from the IET added that in order to prevent such attacks, awareness needs to be raised over what information is made publically available, with companies taking better control of their data. "There continues to be real and growing threats to our interests in cyberspace. The availability of open source tools makes it easier to locate and attack or interfere with poorly protected control systems," He added: "Working with industry to raise awareness of the issue and to promote the development of suitably skilled cyber security professionals [is key]." Yesterday business secretary Vince Cable said that companies supplying the UK's critical services - such as those in telecoms, banking and energy sectors - will be required to adopt stronger security measures and work with government on addressing the growing cyber threat for businesses.

From http://news.idg.no/ 02/07/2014

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NORTH AMERICA: U.S. - Cyberattacks to Be Stronger in 2014

 

Report points out that cybercriminal activities are becoming more difficult to track and more complex to solve. Stronger attacks in cyberspace should be expected in 2014 with major data breaches to happen every month and advanced mobile banking attacks to increase, a report said. "Blurring Boundaries: Trend Micro Security Predictions for 2014 and Beyond" also highlighted threats on various websites, and the emerging security challenges Internet of Everything, uniquely identifiable objects that are Internet-like structures, and Deep Web, a World Wide Web content that is not part of the Surface Web or items that can be searched using search engines. The report pointed out that cybercriminal activities are becoming more difficult to track and complex to solve, as evidenced in the hacked Philippine government websites.

 

Filipino netizens' computers are still under threat from old viruses like the DOWNAD/Conficker worm, file infectors and adware that are still rampantly infecting units. With old and new threats impending to infiltrate computer units in the country, the report urged Filipino computer users to improve cyber defences and secure information better. "We see the sophistication of threats expanding at a rapid pace, which will impact individuals, businesses and governments alike," Raimund Genes, Trend Micro Chief Technology Officer, said. According to the report, malicious applications for the Android system will reach three million and mobile banking will be compromised through Man-in-the-Middle attacks, an online attack where the attacker monitors messages between two people, which will make two-step verifications invaluable. And the Deep Web will continue to thwart the efforts of law enforcement to address cybercrime.

From http://www.govtech.com/ 12/12/2013

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Agencies to Focus on Illegal Cyberweapons Trade in 2014

 

Agencies governmentwide over the next nine months must work together on guidelines for controlling the trade of cyberwar technology, under newly approved military legislation. In programming, a cyberweapon often refers to malicious code that takes advantage of a software glitch unknown to developers, called a "zero day," to insert itself and manipulate data. For example, Stuxnet, an alleged U.S-Israeli cyberweapon, upended Iranian's nuclear program by exploiting a flaw in the country's centrifuge systems. The concern in Congress is that war worms, let loose in the black market, are being sold to the public and overseas aggressors. The 2014 National Defense Authorization Act that lawmakers cleared on Thursday night requires that federal departments, with input from industry, devise "intelligence, law enforcement, and financial sanctions" mechanisms to "suppress the trade in cyber tools and infrastructure that are or can be used for criminal, terrorist, or military activities while preserving the ability of governments and the private sector to use such tools for legitimate purposes of self-defense."

 

This week’s bill also directs the Obama administration to address the problem at the international level – an effort that apparently already has begun. Earlier this month, the Financial Times reported that 41 nations, including the United States, Russia and Germany, were close to a deal that would equate sensitive cyber technologies to traditional arms under one of the world's key agreements on weaponry export control. The revised terms for the Wassenaar Arrangement would include “new controls on complex surveillance and hacking software and cryptography," the newspaper reported. In a seemingly complementary maneuver, the U.S. defense authorization package calls on the administration to craft "principles for controlling the proliferation of cyberweapons that can lead to expanded cooperation and engagement with international partners." But Congress’ legislation does not define what a cyberweapon is, making it hard to compare the two initiatives.

 

By next fall, federal agencies must deliver recommendations for damping the proliferation of cyberweapons, including a draft statement of principles and a review of applicable legal authorities. Some legal experts call the whole concept of cyber arms control impractical for a defense sector that isn’t limited to Boeing-size systems integrators. "In the physical world, the production of weaponry is restricted by the need for an industrial base.  In cyberspace, weapons are bits and bytes and produced as intellectual property,” Paul Rosenzweig, a Homeland Security Department official during the George W. Bush administration, wrote on the Lawfare Blog in July. “With such an ease of manufacture (comparatively) and a global market, there seems to be precious little prospect for an arms-control type approach to eliminating the trade. The market for zero-day exploits will, I think, grow exponentially in the years to come.” Cyberweapon vendor and federal contractor Endgame Systems reportedly offers customers 25 zero-day exploits a year for $2.5 million. Rosenzweig called Congress’ proposal for cyberweapon nonproliferation "notably off-target," adding that "while the objective is certainly noble, I suspect the effort will be relatively unsuccessful."

From http://www.nextgov.com/ 12/20/2013

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Awards Recognize Best in Government Cybersecurity

 

Six government cybersecurity practitioners were recognized by the SANS Institute this week for their efforts in making measurable advances in information security. The People Who Made a Different in Cybersecurity 2013 Awards were presented to individuals, teams and groups at the SANS Cyber Defense Initiative training event in Washington, on Dec. 16. The awards recognize security practitioners as individuals, teams or groups who have implemented security processes or technology over the past year that resulted in meaningful and measurable advances in security.

 

This year’s government winners:

■Erica Borggren, Illinois Department of Veterans Affairs, was honored for her leadership and expertise in leading security career training work for veterans in Illinois.

■Todd Boudreau of the U.S. Amry Office Chief of Signal was honored for his efforts to redesign the Army signal warrant officer structure to enable establishment of four new key cyber roles. The Army has since graduated more than 100 warrant officers through an advanced training project to develop people to fill those roles.

■Peter Kaplan, acting director of the Federal Trade Commission, was recognized as a cyber difference maker for his leadership and charge of the commission that has never lost focus of its mission to protect consumers and is particularly strong at going after companies that don’t protect their customers’ information.

■Maj. TJ O’Connor of the United States Military Academy at West Point was honored for his leadership in effectively training his information assurance team to become one of the first Cyber Guardian teams, making him a go-to advisor to senior leaders who need help thinking about the skills needed for top-notch cybersecurity teams.

■Alex Ruiz of the Immigrations and Customs Enforcement was recognized for his leadership of the Social Engineering Training program to provide evaluation and improvement of the operational security posture of ICE personnel.

■Jonathon Trull of the Colorado Governor’s Office of Information Technology also was honored as a cyber difference maker for his efforts in pulling together a cross-industry team to create a “Secure Colorado” plan that drove measurable improvements in the security of the state’s information systems.

From http://www.nextgov.com/ 12/20/2013

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Defense to Weigh Civilian Cyber Militia

 

Congress has mandated that Defense Secretary Chuck Hagel evaluate the practicality of hiring part-time nonmilitary employees to help the National Guard thwart cyberattacks. Some states and other nations, including Estonia, already have volunteer netwarfare squads poised to protect networks controlling oil reserves, subways and other critical infrastructure in times of crisis. The corps outlined in the 2014 National Defense Authorization Act that lawmakers approved on Thursday night would recruit "non-dual technicians," or National Guard personnel who are not required to deploy overseas. Dual-status employees must be uniformed military members and maintain their Defense Department ranks and assignment units. The legislative text calls for "an assessment of the appropriateness of hiring on a part-time basis non-dual status technicians who possess appropriate cyber security expertise for purposes of assisting the National Guard in protecting critical infrastructure and carrying out cyber missions." Earlier this year, House and Senate members from both parties introduced legislation that would stand up a National Guard "Cyber and Computer Network Incident Response Team" -- or Cyber Guard -- in every state. Officials with the National Guard Association of the United States have said they back the proposals, but note Defense officials have argued the teams might sap resources from departmental cyber activities. There have been concerns about domestic extremist groups or cybersecurity contractors forming rogue bands of cyber patriots. But it does not appear that either of the Guard organizations described is structured in a way that would give rise to such cyber mercenaries.

From http://www.nextgov.com/ 12/20/2013

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Could New Security Tech Cut Global Cyberattacks in Half?

 

Startup's technology turns the hackers' techniques against them. With online fraud on everyone's lips, a secretive but much-buzzed-about startup on Tuesday will unveil technology that one leading security expert says could cut global cyberattacks by half. Shape Security operates behind locked doors in a bland Mountain View, Calif., office building, but its founders -- including a former high-ranking Pentagon official -- have developed a new approach to fighting the kinds of malware attacks that have brought down the White House computer network and cost consumers and e-tailers hundreds of millions of dollars each year in bogus charges. And they do it by turning hackers' own techniques against them.

 

"It can be a game-changer," said Gartner Research vice president Avivah Litan, a security consultant who previously was director of financial systems at the World Bank. She and other experts say security software is often handicapped because it fights reactively: A virus or bit of malicious software may not be discovered until long after it's begun to work. "There are armies of 'bots' sitting on user machines that quietly take over for a few unnoticed moments, then go back to sleep," Shape co-founder Sumit (pronounced "summit") Agarwal said recently from the company's compact offices. Those so-called bots, or automated programs, can scour a person's computer for passwords and other information such as birthdates and Social Security numbers. Often, they steal that data from websites the person has visited.

 

"This problem is bigger today than it's ever been because every American household is wired," Agarwal said. An Air Force cyberwarfare veteran and MIT graduate, he spent six years in product management roles at Google before the Obama administration named him deputy assistant secretary of defense. The federal government is increasingly keen to stop cyberassaults; former Defense Secretary Leon Panetta, in a recent speech in San Jose, said the agency is hit more than 100,000 times each day. Many of those are "distributed denial of service" attacks, in which a network of bots use stolen user IDs to flood a site with billions of clicks. At the Pentagon, Agarwal got to know another tech refugee: Derek Smith, who had founded security startup Oakley Networks and sold it to defense contractor Raytheon.

 

Agarwal and Smith came to believe the key to warding off attacks via websites was to change the nature of the sites themselves. So in late 2011, they headed back to Silicon Valley. When a bot scours a website, the software is looking for telltale fields such as "username" and "password." Shape's solution: Passing sites through a second server that replaces those fields with constantly changing bits of gobbledygook. The bots can't tell which code to zero in on, but to the user, the website appears unchanged. Those rapid changes are called "real-time polymorphism," a technique traditionally used by malware to rewrite its code every time a new machine is infected. Shape's approach wouldn't stop scams like the massive theft of shopper credit card numbers from Target; that attack wasn't launched through the retailer's website but via malware placed on card-swiping devices in stores.

 

But what Shape's technology conceivably could do is stop fraudsters from using those stolen card numbers to order things on Amazon.com and other websites. Using stolen cards to buy gift cards or other items, then quickly resell them, is a key strategy behind credit card theft, Agarwal said. Litan, who's spoken to users of Shape's fledgling service, said it would virtually eliminate malware takeovers of a user's computer and the kinds of denial-of-service attacks that crashed federal websites in 2009 and those of major U.S. banks last year. Shape's software has been used for the past six months by about a dozen Fortune 200 companies, though the startup isn't identifying them because, Agarwal said, they don't want attention drawn to potential data vulnerabilities. He did disclose that the software's not cheap: Each contract costs more than $1 million.

 

Shape first set tongues wagging around Silicon Valley a year ago by landing more than $20 million from some of the venture capital industry's leading security experts -- without saying just what the company did. "What Shape does is to take a static target -- the website -- and make it very much a moving target," said investor Bob Ackerman of Allegis Capital. Others backing the company include Google Ventures, former Symantec CEO Enrique Salem and Kleiner, Perkins, Caufield and Byers. The 55-person startup has hired high-profile executives like Shuman Ghosemajumder, Google's former "click-fraud czar." Others have been wooed from rivals including Palo Alto Networks, whose soaring 2012 IPO illustrated the demand for next-generation Internet security. Even security analysts who know nothing about the product are bullish on Shape simply because of the team that's behind it.

 

"It's almost the wild west in security, because threats are happening at so many levels," said Daniel Ives, a security analyst with FBR Capital Markets. "Every enteprise and every government agency in the world is trying to figure out what's the next shiny toy in security software." While Litan reckons Shape's approach would shut down "well over 50 percent of all cyberattacks," she also warned that large companies might be reluctant to turn over control of their websites to an outside vendor. And Litan believes hackers eventually will find ways to outfox any new technology -- a point Agarwal also concedes. Still, Litan said, "You don't run across something this radical very often."

From http://www.govtech.com/ 01/22/2014

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Federal CIOs' Current Security Dilemma

 

Three initiatives meant to improve government IT security are languishing from funding challenges, yet CIOs are asked to deliver on the promise of shared services. The Obama administration has made an unprecedented commitment to making government data driven. It has also made cybersecurity a centerpiece of its IT strategy. But it now finds itself mired in controversy on both fronts. The less-than-stellar rollout of the website designed to support the Affordable Care Act was a major embarrassment, while the revelations surrounding NSA surveillance methods has cast doubts on the administration's commitment to privacy as a keystone of national policy. These two story lines symbolize some of the many challenges the administration faces in balancing the federal government's IT investments: It must maintain public support for a strong cyberdefense without losing focus on the civilian agency systems that are the public interface with "e-government," but which also need to be made more secure. They also show the role funding plays in managing the outcomes of those IT investments.

 

Looking at cyberdefense, the Snowden disclosures ironically revealed that the long-term investment in intelligence gathering has paid off in the form of an infrastructure and capability that are second-to-none. The disclosures also brought to light just how much the administration has invested in cyberdefense. It began with the emergence of US Cyber Command in 2009 and more recently with the Pentagon's 2013 budget commitment to a fivefold expansion in staff and offensive capability over the next few years, which The Washington Post reported early last year. However, the cumulative impact of continuing resolutions, sequesters, and the government shutdown have put a damper on government efforts to make its IT systems more secure. Three key security initiatives in particular have been affected: Continuous Diagnostics and Mitigation (CDM), the Federal Risk and Authorization Management Program (FedRAMP), and HSPD-12.

 

Federal agencies have taken to heart the government's "cloud first" strategy, outlined by former US CIO Vivek Kundra in the first Obama administration, which mandates moving email and other business applications into commercial clouds. The move to the cloud has had the greatest impact on small and midsized agencies that don't have legacy investments in large datacenters and that were able to shift operations to commercial clouds with relative ease. Unfortunately, these agencies also are least able to protect security funding from the budget axe. That's why these big three initiatives are so critical to the state of the shared security services. The CDM initiative, beginning in fiscal year 2013, offered the hope that low-cost monitoring tools and continuous authorization services would replace an expensive cycle of system certifications.

 

But the task of managing the myriad of contracts associated with the initiative has bogged down at the Department of Homeland Security, which is leading the initiative. The tools -- along with the expected budget savings -- aren't yet at hand even as the 2015 budget cycle begins. According to a survey of defense and civilian IT specialists, conducted by Dimension Research and published by the security firm Tripwire, there are major challenges facing CDM implementation, with 50% of respondents citing budgets as a top barrier. Even if the CDM program gets back on its feet, it will not do anything in the short term for the agencies that have moved their operating environments to the cloud. CDM is currently an on-premises approach to system security. Plans to implement it in commercially hosted government clouds -- and to put those clouds inside the government’s Trusted Internet Connection (TIC) boundary -- are still to come.

 

Meanwhile FedRAMP, the framework for securing these commercial cloud services, despite some headway, is off to a slow start. The FedRAMP Concept of Operations memo, issued by the Office of Management and Budget, describes a rich array of capabilities and services that could support authorization of cloud-based environments. But CISOs and CIOs are finding that many of the big providers in the cloud space are using prior security certifications provided by the GSA or other agencies, with FedRAMP-certified services still being in short supply. Other providers have bundled multiple independent operating environments into a single certified package. This makes it difficult to unpack the connections and tell what controls are in place or to enforce them, even when they are spelled out in contract language.

 

The FedRAMP Joint Advisory Board (JAB) has approved more than 20 independent third-party assessors who are qualified to certify cloud environments, but only a handful of them are doing the work. The irony is that without a scanning and monitoring function built into the FedRAMP process, the certifications are no different than the old three-year cycle model that DHS and NIST are trying to replace. The final piece of the security puzzle, inherited by the Obama Administration from the Bush Administration, is the HSPD-12 mandate, intended to replace outmoded password authentication with PKI-based, two-factor methods that rely on electronically coded identification cards and card-reading systems. Unfortunately, this critical security capability, meant to protect systems on-premises and in the cloud, is also languishing due to budget constraints. The initiative was launched as an "unfunded mandate," but in an environment of competing budgetary priorities, agencies have deferred implementation. And those that have implemented it report that only a small percentage of users are authenticating themselves using the credentials.

 

Many CISOs believe that security would be better served focusing on the use of two-factor authentication -- which is relatively cheap to implement -- and deferring the more costly process of creating and managing the assured identity and expensive card that is bound to it. The White House has met those requests with a firm "no." However, as long as secure authentication remains an unfunded mandate, competing for a share of limited funds, other initiatives that depend on secure identities are hard-pressed to move forward. Consequently, civilian agency CIOs face a difficult balancing act trying to implement these three key initiatives, and others. They must manage the risks of a security infrastructure and also find the means to fund these security priorities. It's one more reason so much of the effort to fortify government IT remains a work in progress.

From http://www.informationweek.com/ 02/06/2014

 

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Information Security Products and Services - Global Strategic Business Report 2012-2018: Smart Technology Influences Industry

 

This report analyzes the worldwide markets for Information Security Products and Services in US$ Million by the following Product Segments: Information Security Software, Information Security Hardware, and Information Security Services. The sub-segments analyzed under the Information Security Software segment include Identity & Access Management (Public Key Infrastructure (PKI), Web Single Sign-On, Host Single Sign-On, User Provisioning, Directory Services, Legacy Authorization, Advanced Authentication), Secure Content Management (Antivirus, Web Filtering, Messaging Security), Intrusion Detection/Prevention, Security & Vulnerability Management, Firewall/VPN Software, and Other Security Software. The sub-segments analyzed under the Information Security Hardware segment include Hardware Authentication (Tokens, Smart Cards, Biometrics), Threat Management Security Appliances, Firewall/VPN Hardware/Appliances, SCM Appliances, Intrusion Detection/Prevention Appliances, and Unified Threat Management Appliances.

 

The sub-Product Segments: analyzed under the Information Security Services segment include Implementation Services, Consulting Services, Management Services, Education & Training, and Response Services. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2010 through 2018. A six-year historic analysis is also provided for these markets. The report profiles 385 companies including many key and niche players such as ActivIdentity Corporation, AuthenTec, Check Point Software, Technologies Ltd., Cisco Systems Inc., Clearswift Ltd., CA Technologies, Inc., Crossbeam Systems, Inc., Entrust, Inc., F-Secure Corporation, Fortinet Inc., Fujitsu Ltd., Hewlett-Packard Development Company, L.P, IBM Corporation, Juniper Networks, Inc., Keyware Technologies NV, Lumension Security, Inc., McAfee, Inc., Norman ASA, Novell, Inc., Ping Identity Corp., Proofpoint, Inc., EMC Corporation, SafeNet, Inc., Secui.com Co., Ltd., SonicWALL, Inc., Sophos Plc, UtimacoSafeware AG, Stonesoft Corporation, Symantec Corporation, Technology Nexus AB, Thales Group, Trend Micro Incorporated, Trustwave, Verizon Business, WatchGuard Technologies, Inc., and WebSense, Inc.

 

Key Topics Covered:

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. Executive Summary

1. INDUSTRY OVERVIEW

2. REVIEW OF SELECT PRODUCT/SERVICE MARKET OPPORTUNITIES

3. COMPETITIVE LANDSCAPE

4. PRODUCT/SERVICE OVERVIEW

5. AN UNDERSTANDING OF KEY PRODUCT SEGMENTS

6. PRODUCT/SERVICE INNOVATIONS/ INTRODUCTIONS

7. PRODUCT/SERVICE INTRODUCTIONS/ INNOVATIONS IN RECENT PAST - A PERSPECTIVE BUILDER

8. RECENT INDUSTRY ACTIVITY

9. CORPORATE ACTIVITY IN RECENT PAST - A PERSPECTIVE BUILDER

10. FOCUS ON SELECT PLAYERS

11. GLOBAL MARKET PERSPECTIVE

 

III. MARKET

1. THE UNITED STATES

2. CANADA

3. JAPAN

4. EUROPE

5. ASIA-PACIFIC

6. LATIN AMERICA

7. REST OF WORLD

IV. COMPETITIVE LANDSCAPE

 

Total Companies Profiled: 385 (including Divisions/Subsidiaries - 531)

•The United States (231)

Canada (12)

Japan (12)

Europe (179)

•- France (17)

•- Germany (23)

•- The United Kingdom (48)

•- Italy (5)

•- Spain (8)

•- Rest of Europe (78)

•Asia-Pacific (Excluding Japan) (75)

Latin America (6)

Africa (3)

Middle East (13)

From http://ca.finance.yahoo.com/ 12/02/2013

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UN Votes to Protect Privacy in Digital Age

 

The UN General Assembly unanimously adopted a resolution aimed at protecting the right to privacy against unlawful surveillance in the digital age on Wednesday in the most vocal global criticism of US eavesdropping. Germany and Brazil introduced the resolution following a series of reports of US surveillance, interception, and data collection abroad including on Brazil's President Dilma Rousseff and German Chancellor Angela Merkel that surprised and angered friends and allies. The resolution "affirms that the same rights that people have offline must also be protected online, including the right to privacy." It calls on the 193 UN member states "to respect and protect the right to privacy, including in the context of digital communication," to take measures to end violations of those rights, and to prevent such violations including by ensuring that national legislation complies with international human rights law. It also calls on all countries "to review their procedures, practices and legislation regarding the surveillance of communications, their interception and collection of personal data, including mass surveillance, interception and collection, with a view to upholding the right to privacy of all their obligations under international human rights law."

 

The resolution calls on UN members to establish or maintain independent and effective oversight methods to ensure transparency, when appropriate, and accountability for state surveillance of communications, their interception and collection of personal data. General Assembly resolutions are not legally binding but they do reflect world opinion and carry political weight. Brazil's Rousseff canceled a state visit to Washington after classified documents leaked by former National Security Agency analyst Edward Snowden. The documents revealed Brazil is the top NSA target in Latin America, with spying that has included the monitoring of Rousseff's cellphone and hacking into the internal network of state-run oil company Petrobras. Merkel and other European leaders also expressed anger after reports that the NSA allegedly monitored Merkel's cell phone and swept up millions of French telephone records. The United States did not fight the measure after it engaged in lobbying with Britain, Canada, Australia and New Zealand, which comprise the "Five Eyes" intelligence-sharing group, to dilute some of the original draft resolution's language. The key compromise dropped the contention that the domestic and international interception and collection of communications and personal data, "in particular massive surveillance," may constitute a human rights violation.

 

The resolution instead expresses deep concern at "the negative impact" that such surveillance, "in particular when carried out on a mass scale, may have on the exercise and enjoyment of human rights." It directs UN human rights chief Navi Pillay to report to the Human Rights Council and the General Assembly on the protection and promotion of privacy "in the context of domestic and extraterritorial surveillance ... including on a mass scale." Cynthia Wong, senior internet researcher at Human Rights Watch, and Jamil Dakwar, director of the American Civil Liberties Union's Human Rights Program, welcomed the resolution's unanimous adoption. "With the internet age quickly becoming a golden age for surveillance," Wong said, "this resolution is a critical first step that puts mass surveillance squarely on the international agenda." "Given the scale of snooping that technology now enables, all states should modernize privacy protections or we risk undermining the internet's potential as a tool for advancing human rights," she said. Dakwar said that while somewhat watered down, "the measure still sends a strong message to the United States that it's time to reverse course and end NSA dragnet surveillance."

From http://www.nzherald.co.nz 12/19/2013

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Research and Markets: Global IT Security Spending Market Forecast & Opportunities, 2016

 

One of the major drivers is the need to improve the quality of protection. As the frequency of attacks is increasing, organizations are increasingly implementing IT security solutions that efficiently monitor and provide enhanced protection. Commenting on the report, an analyst from the team said: One of the major trends witnessed in the market is the increasing demand for cloud-based security solutions. The demand for cloud-based security solutions is increasing in the Global IT Security Spending market, primarily because of the significant advantages attributed to such solutions. Moreover, companies are finding it difficult to manage standalone or integrated network components because of issues such as budget constraints, and lack of resources and expertise to address security issues. Hence, companies are increasingly opting for cloud-based IT security solutions, which are cost-effective, compliant with PCI DSS, and offer round-the-clock monitoring of the system. Therefore, the increasing demand for cloud-based solutions is expected to contribute to the growth of the Global IT Security Spending market during the forecast period.

 

The quality of protection can also be enhanced by outsourcing security responsibilities to service providers that have core expertise in this field. Hence, more end-users are adopting IT security services, a trend which is supporting the growth of the Global IT Security Spending market. Further, the report states that one of the major challenges faced by the vendors in the market is the high cost of implementation. Despite the potential benefits provided by IT solutions, certain organizations refrain from investing in such solutions owing to the high costs associated with them. In addition, there are certain hidden costs involved in the maintenance of such solutions. Factors like these discourage end-users from adopting these solutions, thereby affecting the growth of the Global IT Security Spending market.

 

The key vendors dominating this market space are:

Check Point Software Technologies Ltd.

Cisco Systems Inc.

EMC Corp.

Fortinet Inc.

Hewlett-Packard Co.

Juniper Networks Inc.

McAfee Inc.

Palo Alto Networks Inc.

Sourcefire Inc.

Symantec Inc.

Trend Micro Inc.

 

Key Topics Covered:

01. Executive Summary

02. Scope of the Report

03. Market Research Methodology

04. List of Abbreviations

05. Introduction

06. Market Description

07. Market Landscape

08. Geographical Segmentation

09. Buying Criteria

10. Market Growth Drivers

11. Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

17. Key Vendor Analysis

From http://finance.yahoo.com/ 01/17/2014

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: Call to Ensure Netizen Privacy

 

Netizen privacy must be protected on the Internet and searches for graphic or revealing sites should be banned and those who initiated them should be punished, an official of China's top Internet regulator said.Liu Zhengrong, director of the information coordination bureau with the State Internet Information Office, said on Monday that it was morally wrong and illegal to expose people's privacy on the Internet.Those who initiated searches for "human-flesh" (looking for detailed private information on the Internet) should be punished strictly, he told Global Times.Cyberspace should be regulated in line with laws and netizens should not resort to Internet sites that harmed or degraded others, Liu said.The official was commenting on an incident in which a highschool girl in Lufeng city, Guangdong province, committed suicide after she was accused of stealing by a costume manager who exposed her information on a website.

From http://www.news.cn/ 12/18/2013

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China Internet Failures Arouse Hacker Concerns

 

Experts have warned that the inaccessibility of many Chinese websites on Tuesday posed information safety risks and could have been exploited by hackers.For a period around 3 p.m. on Tuesday, attempts to visit many Chinese websites failed, with netizens often receiving error messages. This was due to malfunction of root servers for China's top-level domain names, the China Internet Network Information Center (CNNIC) said in a posting on Sina Weibo, the Twitter-like microblogging service.The accessibility of the websites has returned to normal, the CNNIC said.360 Safe Guard, a popular Internet security software brand by Qihoo 360 Technology Co., said in a Weibo posting that visits to many sites were redirected to 65.49.2.178, a U.S.-based IP address.

 

Song Yingqiao, an expert with www.net.cn, a domain service provider, said such failures could be exploited by hackers, with the IP address being used to phish for users' information, for example.However, the address did not respond to the visits, so there have not been reports of any personal information leaks, Song said.Dong Fang, an expert with Qihoo 360, agreed, saying that the possibility of the problem being the result of a hacker attack cannot be ruled out at present."Theoretically, if hackers take control of the root servers, they can make phishing websites to lure Internet users," Dong said.He added that it is difficult to take precautions against this kind of incident, but that affected companies should make timely responses and provide remedy plans.

From http://www.news.cn/ 01/21/2014

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Hackers Blamed for Online Crash Affecting Millions

 

China yesterday blamed hackers for a massive Internet access glitch that affected users of websites ending with ".com" on Tuesday afternoon.The problems have been fixed and services are being restored, officials said.The crash of servers in China, which also affected popular domestic sites such as baidu.com and QQ Mail, was caused by hacker attacks, the Ministry of Industry and Information Technology's emergency response team CNCERT said.The Internet was almost fully restored by 4:50pm on Tuesday, 90 minutes after the crash, CNCERT said.Qihoo 360, a Beijing-based online security firm, said the crash affected millions of Internet users, the entire dot-com industry and even the country's economy, with tourism, airline, e-commerce, IT services and social networking sites unavailable."I couldn't use any Internet services except for instant message service QQ.

 

It drove me crazy," said Zhang Xue, an executive with an overseas trading firm based in Shanghai.More than two-thirds of domestic DNS (domain name system) servers were out of action on Tuesday afternoon. Though most Internet traffic has been restored, a full restore would need 48 hours after the crash, which began at 3:10pm on Tuesday, Qihoo 360 said.DNS servers play important roles in transferring Internet addresses to a serial number address computers can recognize.Chinese users were redirected to inaccessible addresses in North Carolina. That was the reason why users could only see "cannot connect to server" messages on their screens.

 

The top 13 DNS servers are in the United States, Japan, Holland and Sweden. China needs to build its own top-level DNS server for national security, Qihoo 360 said.There was speculation in the online community that the crash was an attempt by US hackers to test China's online national security ability and response speed.CNCERT said it was still trying to identify the source of the attack. Previously, Western media reports had blamed Chinese hackers for attacks on US government bureaus, something China denied.

From http://www.news.cn/ 01/23/2014

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Chinese Websites Fail on DNS Outage Suspected from US Location

 

The domestic Chinese Internet has been going haywire for many users over the last twelve hours.Starting at around 13:00 yesterday, January 21 (+8 GMT), China's top-level domains appeared to have a DNS failure lasting for about two hours. Though much of the failure has already gone away, some Internet users may still see website resolution issues for the next few hours.During the outage, users trying to visit many Chinese websites hosted in China were diverted to an IP address 65.49.2.178, which seemed to jump around in the United States during the past day from North Carolina to Wyoming, depending on which Internet Protocol address lookup database was queried.At one point, the database GlobalIPCheck.com reported the IP address in Cary, North Carolina, and owned by Dynamic Internet Technology Company, and Chinese security software firm Qihoo 360 also confirmed this location.

 

However, a check a few hours later on GlobalIPCheck.com showed the IP was taken down.Because the problem appeared to affect the root gTLD servers in China that control up to two-thirds of domestic websites and it had no impact on visiting overseas websites, some Chinese websites are reporting this may be a retribution hack from the United States. However, Chinese node controllers and Internet Service Providers have been known in the past to have self-created DNS problems, as well as lax upkeep of cached data, so this may not be the result of a third-party hack.Chinese DNS service provider DNSpod said the infection only lasted for a few hours, but because some Internet Service Providers have cached DNS records, users may continue to be affected for some time.

From http://www.chinatechnews.com/ 02/22/2014

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JAPAN: Interpol Cybercrime Office Taps Japanese

 

A Japanese investigator will head a new Interpol bureau whose main task is to support cybercrime investigations, it has been learned. The new bureau, called the Interpol Global Complex for Innovation, will be established in Singapore in September and is expected to comprise about 70 officials, mainly those on loan to Interpol from investigative authorities in Asia. Interpol currently has only four officials in charge of investigations into cybercrimes, so strengthening international cooperation has been an important issue to address. Noboru Nakatani, 44, who is on loan to Interpol from the National Police Agency, will be sent to Singapore to serve as the first chief of the new bureau there, according to sources. The bureau will be the de facto “second headquarters” after Interpol’s general secretariat in Lyon, France, which is staffed by about 700 officials. At the launch of the new bureau in September, about 35 officials from the public and private sectors will be in charge of operations related to cybercrimes and the number will be increased to 70 in two years, the sources said. The number of officials is scheduled to increase to 150 in 2016.

 

The officials at the start include those on loan from investigative authorities in various countries and 10 technical experts, including three Japanese personnel, from seven private information security companies. They will conduct analyses on computer viruses and regional trends in cybercrime. In cooperation with their counterparts in Interpol’s offices in France and Argentina, the officials will keep an eye on cybercrimes 24 hours a day in three shifts. They will also monitor underground websites on which criminals exchange information with each other and share the surveillance information with Interpol member countries. They also will give lectures on cybercrimes to investigators of Interpol member countries. In February 2012, Interpol, in cooperation with police authorities in Colombia, Spain and other countries, arrested 25 members of the Anonymous hacker group, which had launched a cyber-attack against the Colombian Defense Ministry and other government organizations. After that, however, Interpol has not made arrests related to large-scale cybercrimes. Interpol has rarely received international cooperation in investigating cybercrimes because there were only three officials in charge of cybercrimes until July 2012 and there are now only four. “I want to make [the new bureau] the center for international cooperation to counter cybercrimes, which cross national borders,” Nakatani said.

 

The following are excerpts from the interview held with Noboru Nakatani at the general secretariat of Interpol in Lyon, France. Yomiuri: International cybercrime has been increasing, but the number of exposed cases remains low. Nakatani: Offenders can easily transcend national boundaries by gaining access through servers in various countries, but international cooperation among investigating authorities has not progressed sufficiently. This has been partly due to the fact that Interpol only has four people in charge of cybercrime, making it hardly functional. In incidents involving the United States, the Federal Bureau of Investigation takes the lead in exposing them. When it comes to cases involving countries in Asia, however, we haven't been able to deal with them sufficiently. Yomiuri: Damage from crimes involving illegal remittance of money via online banking services has been rising sharply in Japan. Most of the suspects are believed to be based in China. Nakatani: Japanese police have almost never unearthed suspects based in foreign countries in cases of transnational cybercrime. This is because many other countries ignore Japan's requests to cooperate bilaterally.

From http://the-japan-news.com 01/06/2014

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Cybersecurity to Include Oil, Credit Cards

 

Taking its cue from rising cyberthreats and lessons from the 2011 earthquake, the government will add credit card companies and the oil and chemical industries to the list of key infrastructure that require greater protective measures against system failure, according to draft revisions of a government action plan. The plan functions as a guideline for public-private cooperation in preventing system failures due to cyber-attacks and natural disasters. With the latest revision, which was unveiled on Saturday, the government aims to provide crisis management support for these companies to minimize damage in case of such events. This revision is the second for the government action plan, originally compiled in 2005. The information security policy council, headed by Chief Cabinet Secretary Yoshihide Suga, will make a formal decision on the plan in March. The government has designated certain domains as critical infrastructure in consideration of their public nature and based on the potential impact of a system failure on economic activities and people’s daily lives.

 

Companies in the designated business categories will be required to share information with relevant ministries and agencies and take part in drills to prepare against cyber-attacks. The 2005 action plan designated the following business categories as critical infrastructure: information and telecommunication; financial services; aviation; railways; electric power; gas supply; government and administrative services, medical services; water utility and distribution businesses. This revision is the first time that new domains have been added to the designated critical infrastructure. In the chemi-cal field, companies dealing with naphtha, or crude gasoline, and ethylene also were designated as important infrastructure. In the event of a system failure, there is the possibility of losing control of plant operations, which creates an increased risk of explosion, or leaks of hazardous materials from the premises. Following the 2011 Great East Japan Earthquake, several oil refineries in the Kanto region and elsewhere were shut down.

 

In the event of a protracted disruption of the oil supply, backup power at companies related to the important infrastructure is expected to stop functioning, potentially causing a series of system-wide issues. In the consumer credit domain, the 2011 hacking of Sony Corp.’s PlayStation online services caused the leak of a large amount of personal information from various parts of the world. The incident stoked fears that leaked credit card information might be used for fraudulent purposes. The government will furnish companies in the credit card industry with information on related cases from overseas and relevant countermeasures, and will compile international guidelines for the firms to help protect them from such inci-dents. The draft stipulates for the first time the social responsibility of the companies to continue to offer their customers services even in the event of cyber-attacks. In the draft, the government required affected companies to draft necessary plans, secure budgets and implement systems to deal with these situations.

From http://the-japan-news.com 01/19/2014

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Govt to Set ‘Day of Cybersecurity’

 

The government has decided to designate the first weekday of February as a cybersecurity day to help heighten people’s awareness about risks on the Internet, smartphones and other information communication networks. The cybersecurity day will fall on Feb. 3 this year. On that day, the government will hold a symposium of experts and call for caution to be exercised among the public via its website and other means. In February 2006, the government compiled its first basic plan regarding information security, which called for safety measures to be put into place when using information technologies. Since then, the government has made every February a month of information security, during which various actions have been taken. Recently, however, there has been a large number of incidents targeting ordinary individuals, such as personal computers becoming infected with computer viruses through malware pretending to be updates of video-replay software, and hackers stealing personal information from smartphones through app software. Given this situation, the government decided to set a day at the beginning of the month of information security to raise people’s awareness.

From http://the-japan-news.com 01/26/2014

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Japan, U.S. to Boost Cyberdefense Efforts

 

Senior Japanese and U.S. defense officials agreed to boost cooperation to cope with cyber-attacks at their first working-group meeting on cyberdefense. The Self-Defense Forces will send personnel to cooperate with the U.S. military to study and train against cyber-attacks. The United States will also provide Japan with relevant data. The next meeting is scheduled to be held in the United States in summer. The two countries held the working-group meeting because cyber-attacks against government and company computer systems have become a major security threat. They hope to improve the SDF’s capabilities for dealing with such attacks by establishing a stronger cooperation system.

From http://the-japan-news.com 02/05/2014

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Record 12.8 Billion Cyberattacks Seen in Japan Last Year

 

The National Institute of Information and Communications Technology detected a record 12.8 billion cyberattacks on government and other organizations in the nation last year, NICT officials said Monday. The number was the largest since the government-backed institute began cyberattack surveys in 2005, they said. “Cyberattacks from emerging countries, as well as China and the United States, have been increasing,” an NICT official said. The NICT has developed a system to determine whether access to servers at government and other organizations are cyberattacks, with roughly 210,000 sensors keeping tabs last year. The number of NICT-detected cyberattacks found through sensors rose from around 300 million in 2005 to about 5.7 billion in 2010 and around 7.8 billion in 2012, due partly to a gradual increase in the number of sensors installed for surveillance. The number of cyberattacks in 2013 expanded 1.6 times from the previous year, while the number of sensors rose 1.1 times. Cyberattacks last year included distributed denial of service attacks, in which massive amounts of data were sent to down servers, as well as initial attempts to determine whether servers were vulnerable to attack. After international hacker group Anonymous criticized Japan’s whaling activities and threatened on YouTube to attack related Japanese organizations last May, NICT detected attacks on some government servers, the sources said. While no clear country-by-country breakdown of cyberattacks was available, most of the attacks originated from China and the United States, with those from Russia and Brazil as well as from Japanese locations also increasing, they said. However, the sources noted that the actual locations from which hackers stage cyberattacks are difficult to identify because personal computers used in the strikes can be controlled remotely.

From http://www.japantimes.co.jp 02/11/2014

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SOUTH KOREA: Gov't Vows Stern Action on Bank Data Leaks

 

Prime Minister Chung Hong-won instructed the financial watchdog chief Monday to sternly punish those responsible for a recent massive leak of personal information of credit card users, calling for fundamental measures to prevent recurrence. According to the prosecution, sensitive personal information, including resident registration numbers, bank account numbers and credit ratings, of as many as 104 million customers were leaked altogether from the country's major credit card firms of KB Kookmin Card Co., NH Nonghyup Card Co. and Lotte Card Co. "Relevant institutions should do everything to learn the exact situation of the data leak to prevent the stolen information from being used by financial scammers," Chung told Shin Je-yoon, the chairman of the policymaking regulatory body, the Financial Services Commission. He then instructed the watchdog chief to set up a task force involving the government and the credit card firms to find out what caused the incident and who is responsible for it, according to the Prime Minister's Secretariat. Chung then called on the authorities concerned to "greatly strengthen punishment for those who leaked the information to deter anyone from daring to conduct such crimes."

He also stressed the need for "fundamental solutions to prevent the recurrence of such incidents," such as levying fines on credit card firms. Speaking at a meeting with ruling Saenuri Party lawmakers later in the day, Shin apologized for "causing concern" to the public and vowed to act quickly to ease their fears. "If there is a need for institutional and legal measures, we will make improvements as soon as possible through consultations with the party," he said. The ruling party's chief policymaker Kim Gi-hyeon berated the credit card firms involved. "I don't understand how the credit card firms in question didn't work over the weekend in such an emergency situation," he said. "It only makes sense to ban the collection of excessive personal information." Rival political parties expressed serious concern over the incident and called for strict punishment of those responsible. "It's a truly shocking incident that shouldn't have happened," ruling party spokesman Yoo Il-ho said. "Effective and reliable measures should be taken to ensure that no further harm is done to the people."

Ruling party spokeswoman Min Hyun-joo also expressed astonishment, saying the government is shifting responsibility to financial institutions, while the financial institutions are leaving individuals to handle the case on their own. The main opposition Democratic Party (DP) vowed to prevent the recurrence of similar incidents by revising relevant laws, among other measures. "The financial authorities should take responsibility and take practical measures, including strict punishment of those responsible for the leak," DP spokesman Park Kwang-on said.  The massive leakage came less than a month after personal data of some 130,000 customers of Standard Chartered Bank Korea and Citi Bank Korea was stolen, the largest number in the history of the banking sector in South Korea. In the wake of the case, the Financial Customer Agency said Monday it will request the Financial Supervisory Service to launch a probe into the banks and credit card firms that experienced the leaks of their customers' information.

From http://english.yonhapnews.co.kr 01/20/2014

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Korea Beefs Up Training to Counter Cyberterrorism

 

Here at a leading university in Seoul, a special class is in session where students are being taught the basics of cyberwarfare. Some of the tactics include learning how to prevent computer hacking attacks, tracking IP addresses and creating online countermeasures. The intense workshop takes place in the so-called "War Room" and is part of the school's cyber defense program. "In terms of security, it's not just about operating a computer. We also receive instruction in mathematics, computer programming and military classes." Launched in 2012 in cooperation with the defense ministry, this elite program recruits gifted freshman and trains them in high-level hacking and science-related technology. "We start with basic instruction in areas such as information security. Then students are taught a wide-range of topics including cyber law and cyber policies, all so they are able to deal with incoming cyber threats and cyber terrorism." Similar joint development programs have already been established at five other special research universities including KAIST and POSTECH. It's part of a greater initiative by the government to foster Korea's next generation of information security experts and cyber-intelligence officers. "The ministry will establish social support measures to advance graduate school enrollment and employment, as well as provide support for start-ups. In cooperation with the defense ministry, we will also provide recruitment information for job seekers in the defense sector." Modeled after Israel's elite forces training program, Korea aims to train more soldiers that can effectively respond to cyber terrorism threats to enhance national security, all the while improving the country's expertise in science, technology and engineering.

From http://www.arirang.co.kr 02/17/2014

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South Korean Credit Card Firms Suspended Over Data Breach

 

South Korea's financial watchdog has suspended the activity of three credit-card issuers after the firms failed to prevent a high-profile breach resulting in the theft of data of as many as 104 million cards. According to the Wall Street Journal, the South Korean Financial Supervisory Commission (FSC) has stopped KB Financial Group, NongHyup Financial Group and retailer Lotte Group from issuing new cards to customers for three months starting on the 16 February. The commission will lift the ban on May 16. In addition, all three companies will be fined 6 million won ($5,640) for their roles in the breach. It is believed that a temporary employee of the Korea Credit Bureau (KCB), now arrested, stole the data by saving it on a USB stick between October 2012 and December 2013. The former employee then sold this information to phone marketers, of which executives have also been arrested. The financial data of at least 20 million people was sold to marketing firms after being stolen. As South Korea has one of the highest rates of credit card use -- with adults often owning multiple cards and switching firms for the best deal -- the theft of the personal information of over a quarter of the country's population is no small cybercrime. The FSC said the companies had "neglected their legal duties of preventing any leakage of customer information,"according to the BBC. As a result of the data breach, which included email and residential addresses as well as I.D. and telephone numbers, the companies have apologized publicly, and some executives have resigned or offered to step down. Another high-profile breach currently being investigated is the security breach at U.S. retailer Target, where at least 40 million customer records were stolen late last year. Potentially, the data theft was due to a successful phishing campaign which infected the networks of a third-party contractor, which eventually led to the infiltration of Target's point-of-sale systems.

From http://www.zdnet.com 02/17/2014

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South Korea to Build Cyber-Attack Tools: Report

 

South Korea’s Defense Ministry plans to develop cyber-attack tools that will be used by its army in potential operations against North Korean nuclear facilities, a report says. The BBC reported on Friday that Seoul seeks to build the cyber-weapons with the South Korean army carrying out missions using them. The South Korean Defense Ministry reported its plan to the government on February 19, Yonhap news agency said. The development of weapons, which are capable of physically damaging North Korea’s nuclear plants and missile facilities, is the second phase of a strategy that started in 2010. The first part of the ongoing plan is to conduct online propaganda operations via posting to North Korean social networking and social media services. “Once the second phase plan is established, the cybercommand will carry out comprehensive cyberwarfare missions,” said a top South Korean Defense Ministry official, whose name was not mentioned in the report. South Korea’s cyberwarfare command, which will use the weapons, has been accused of using its psychological warfare capabilities on its own population in an effort to influence voters in the run-up to the 2012 presidential election. In February 2013, North Korea announced that it had successfully carried out its third underground nuclear test, which involved a “miniaturized” device and was conducted in a “perfect manner.” The nuclear test drew immediate condemnation from the UN and several countries including the United States, South Korea, Russia and Japan. In December 2012, Pyongyang also announced that it had launched a long-range rocket from the Sohae Satellite Launching Station and successfully placed a satellite into orbit. The UN Security Council condemned Pyongyang for the rocket launch.

From http://www.presstv.ir 02/22/2014

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Special Report: The Cyberwar Threat from North Korea

 

North Korea’s effort to build a cyberarmy that can conduct a string of attacks on neighboring states has experts asking some key questions: Is Pyongyang gearing up for a cyberassault on the United States? Does it have the capability? “They do have the capability, obviously,” says Alexandre Mansourov, a visiting scholar at the U.S.-Korea Institute at the Johns Hopkins School of Advanced International Studies. “But I don’t think they have the intention.” But not everyone is so unsure. Like the Cold War in the 1950s and ’60s, cyberwarfare is becoming an arms race. Many nations, including the United States, are building up their offensive and defensive capabilities amid an increase of espionage and a proliferation of attacks on public and private computer networks. Experts say the number of attacks on South Korea over the last five years looks more like a coordinated war than the work of random hackers. This has some officials in the U.S. girding for a broader fight. “We should never underestimate Pyongyang's willingness to engage in dangerous and provocative behavior to extract more aid and concessions from the international community,” Rep. Mike Rogers (R-Mich.), chairman of the House Select Committee on Intelligence, said in a statement to FoxNews.com. “North Korea is certainly not the most capable nation-state threat actor today, but even relatively minor cyberplayers can sometimes find vulnerabilities in complicated civilian architectures and cause significant disruptions." While no one knows exactly what North Korea has up its sleeve, a number of hackers who have defected, as well as the increasingly sophisticated attacks on South Korea, suggest that its leader, Kim Jong-un, isn’t limiting his muscle-flexing to nuclear tests in the Pacific.

 

A history of cyber-violence. According to reports beginning in 2010, North Korea has been training thousands of top computer science students to be sophisticated cyberwarriors. Some experts, like Professor Lee Dong-hoon of the Korea University Graduate School of Information Security, estimate that Pyongyang has been pouring money into cyberwarfare since the 1980s. The proof is in the attacks, of course, though it is difficult to pin down the responsible parties: A wave of “distributed denial of service (DDoS)” attacks in 2009 struck both U.S. government and South Korean websites. A virus launched from unknown sources (South Korean officials accused Pyongyang) through a series of “zombie” computers sent waves of Internet traffic to a number of websites in the two countries. The U.S. Treasury and Federal Trade Commission sites were shut down for a weekend, but the action crippled a number of government sites and media outlets in South Korea. A DDoS attack on South Korean banks in March 2011 left 30 million people without ATM access for days. At the time, Dmitri Alperovitch, vice president of threat research for McAfee Labs, said the attacks had the mark of a North Korean “cyberwar drill” and theorized that Pyongyang had built an army of zombie computers, or “botnets,” to unleash malicious software. He guessed that the 2009 attack had been a similar operation.

 

An attack in March 2013 was the biggest one yet, infecting and wiping clean the critical master boot records of 48,000 computers and servers associated with South Korean banks and media outlets, using their own networks. Experts traced the “cyberweapon” back through more than 1,000 IP addresses used on different continents, but South Korean officials accused North Korea of directing the attack. Systems were crippled for days. Gen. James Thurman, commander of U.S. forces in South Korea, told Congress in 2012 that "the newest addition to the North Korean asymmetric arsenal is a growing cyberwarfare capability,” in which North Korea “employs sophisticated computer hackers trained to launch cyberinfiltration and cyberattacks" against South Korea and the U.S. Observers say the alleged North Korean attacks are launched from servers all over the world in order to avoid detection.  “It’s all untraceable,” Mansourov said. “But there is a presumption of guilt -- I think it's a valid presumption.” Jarno Limnéll, director of cybersecurity at Finland-based Stonesoft Corp. (part of the McAfee cybersecurity company), said that while it is “hard to know what cyber-capabilities your enemies or even your friends have, [this is] something [North Korea] has taken very seriously … and what they are saying quite publicly is they have several thousand men and women working on a daily basis on cyber. They want to give a very clear impression that they are a strong player in this field.”


For its part, Pyongyang has accused South Korea and the U.S. of launching similar attacks against North Korea. Last March, around the time of the attacks on banks and broadcasters in Seoul, North Korean offices said an online attack took down the servers at Loxley Pacific Co., the broadband provider for the North. Mansourov said there is a “Cold War situation going on,” a tit-for-tat between the North and South. And it’s not limited to the Korean Peninsula: China has accused the U.S. of cybersnooping, and the U.S. has accused China not only of spying, but of launching expensive cyberattacks against public and private networks in the U.S. Meanwhile, Israel and the U.S. were widely fingered for launching the Stuxnet virus that crippled Iran's nuclear program in 2010. “It’s effectively an arms race,” said C. Matthew Curtin, founder of the computer security consulting firm Interhack and author of  Brute Force: Cracking the Data Encryption Standard. “We need to assume that hostile nation states -- even non-state actors like al Qaeda -- have offensive cyber-capabilities, and we need to be in a position to render their capabilities moot."

 

He said the best way to confront cyberthreats is to secure domestic networks and force other countries to spend more money to get to us. “Then it becomes like the [Cold War-era] Soviet Union, where they will eventually have nothing left to spend,” he said. Rogers still hopes to see the Cyber Intelligence Sharing and Protection Act (CISPA), which the House passed in April,  succeed in the Senate and be signed into law by President Obama. It would allow greater information sharing between the government and private companies to prevent and respond to cyberattacks. But critics say it will give the government greater ability to monitor citizens’ Internet communications. “It’s not a black-and-white issue,” said Curtin, who noted that “nothing is free” and that breaking down these “barriers” of information will require ordinary citizens to give up some privacy. But the threat is real, he said, whether it comes from North Korea or Iran. "If someone was trying to shut down our power grid when there is a huge polar vortex blowing through the country, that would have a serious impact on us,” he said.

From http://www.foxnews.com 02/14/2014

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MALAYSIA: Home Affairs Strengthened Security of National ID Cards

 

National Registration Department (NRD) of Malaysia has tightened the security of MyKad, a compulsory identity document for citizens, to reduce counterfeit cards, said Deputy Minister of Home Affairs Datuk Dr Wan Junaidi Jaafar. Introduced in September 2011, MyKad incorporates both photo identification and fingerprint biometric data on an in-built computer chip embedded on the plastic smart card. Before, syndicates could replace the photos on the identity card. The government has added a laser-engraved ghost image that cannot be amended or removed even if the photo is changed. A unique serial number has also been added to each card so it is not easy to forge. NRD conducts security reviews from time to time with the help of security consulting firms. Jaafar told local media that over 500,000 MyKads have been reported missing from January to October this year. It is unknown whether these missing cards have fallen in the hands of syndicates. He added that the cards might have been genuinely lost due to negligence or theft. In most cases, raids carried out by agencies under the Home Affairs ministry have uncovered fake instead of amended MyKads. Jaafar is also looking at other ways to reduce the loss of identity cards. He has proposed a higher penalty for individuals who cannot provide a convincing explanation and evidence for the loss.

From http://www.futuregov.asia/ 12/11/2013

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SINGAPORE: Gov't Offering More Scholarships to Groom Cybersecurity Talent

 

The Singapore government is offering more scholarships to encourage young people to pursue degrees and diplomas in cybersecurity, Communications and Information Minister Yaacob Ibrahim said. It is also trying to get tertiary institutions to include cybersecurity in the curriculum and have it as a specialist track in degree programs to plug the shortage in cybersecurity experts, local media on Thursday quoted Yaacob as saying in an interview. The comment followed a recent spate of attacks on the websites of government and government-affiliated websites. The tough problem is that "young people do not find the job sexy," the minister said. "A young IT (information technology) grad wants to go into banking, finance, sales and marketing. He doesn't want to be at the back end," he said. Several suspects have so far been arrested and charged in connection with attacks on the websites of the Prime Minister's Office, the presidential place Istana, as well as a local newspaper and a town council. The Straits Times said that the proportion of IT security specialists is shrinking even as demand keeps growing.

 

Latest official figures show Singapore had 1,200 IT security specialists last year. This is 0.8 percent of the 144,300 infocomm workers. Vacancies grew to 300 last year from 90 in 2011. The shortage is set to grow as the local cybersecurity market, estimated at 63.7 billion Singapore dollars (51 billion U.S. dollars) in 2011, is expected to nearly double to about 120 billion Singapore dollars (96 billion U.S. dollars) by 2017. The global demand for these professionals is rising at around 11 percent a year, research firm Frost & Sullivan said. This year, 14 of the 70 scholarships from the Infocomm Development Authority are for studies in cybersecurity. Yaacob said that banks cannot find enough local talent to secure their systems against cyberthreats. The minister said he is confident a new five-year Cybersecurity Masterplan, launched in July before the spate of hacking incidents, will strengthen the resilience of Singapore's infocomm infrastructure against threats. He also cited data analytics as another area in demand. The government wants to develop 2,500 such experts in five years. By 2017, this skill in crunching and making sense of data is expected to add 1 billion Singapore dollars (800 million U.S. dollars) to the economy.

From http://news.xinhuanet.com/ 12/12/2013

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Singapore Minister Highlights Importance of Cyber Security and Data Analytics

 

Singapore needs to groom more cybersecurity experts and data analysts, said Yaacob Ibrahim, Minister for Communications and Information. Recent defacement of and attacks on government web sites have highlighted the urgency to fill the gap in IT security specialists. In order to reduce the shortage, Infocomm Development Authority (IDA) will be increasing the number of scholarships for related degrees and diplomas. IDA will also work with higher learning institutions to add cybersecurity modules and specialist tracks. According to Ibrahim, this niche sector has been losing talents to the more ‘sexy’ or glamorous industries such as banking, finance, sales and marketing. Many fresh graduates do not want to go into information security because these are back end roles. According to local media, the gap has been widening due to growing demand and shrinking trained pool of specialists. Singapore currently has 1,200 cyber security professionals, down from 1,500 last year. This makes up only 0.8 per cent of the total infocomm workforce. On the other hand, information security market is expected to double by 2017. Yacoob added that Singapore is also short of data analysts. As more data is generated and collected in recent years, there are great opportunities to understand and gather real-time insights from huge volumes of data to make more informed decisions. Big data is forecasted to contribute an additional S$1 billion (US$0.8 billion) to the economy by 2017. Singapore government wants to train 2,500 data analysts in the next five years.

From http://www.futuregov.asia/ 12/12/2013

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Singapore’s Defence Scientist Supports Cyber Security Promotion

 

With the Singapore government stepping up efforts to grow a strong pool of IT security professionals, Defence Science and Technology Agency (DSTA), a statutory board under Ministry of Defence (MINDEF), organised a timely camp to promote cyber security interest among youths. The camp, with MINDEF’s Chief Defence Scientist Quek Tong Boon as the Guest of Honour, provided more than 100 students from tertiary institutions a glimpse into the world of cyber defence. Students were taught how to detect system loopholes and vulnerabilities, spot security breaches and respond to an incident. The camp also covered strategies and methodologies to secure information systems in the event of various cyber attacks. The students got their hands dirty in a cyber security simulation where they had to work in teams to keep their systems operating while fending off attacks. Chairman of the Organising Committee and Director of DSTA’s Infocomm Infrastructure Programme Centre Mr Tan Ah Tuan said: “With the Government stepping up efforts to grow a strong pool of IT security specialists, the camp represents a timely means of promoting interest in cyber security. We hope that these young talents will consider applying for the DSTA Internship and subsequently pursue a career in this field as they are our future cyber warriors and have the potential to make a difference to Singapore’s cyber defence.”

From http://www.futuregov.asia/ 12/26/2013

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Cyber Intelligence Centre Opened in Singapore

 

The Infocomm Development Authority (IDA) in partnership with Fireye, a leading provider of advanced cybersecurity products, launched Asia Pacific’s first ever Centre of Excellence which aims to enhance the region’s manpower capabilities in the area of cyber security. In November last year, Singapore was faced with an unprecedented cyber threat where both government and businesses were targets of DDoS attempts, website and data breaches. According to Jacqueline Poh, Managing Director of IDA, while the Singapore government was able to “swiftly” defend its digital assets, contain the attacks and apprehend suspects, it is important to be prepared for more serious coordinated threats in the future. “Such attacks underscore the importance for organisations to be always ready with the capability and expertise to deal with the myriad of cyber security threats, quickly detect security incidents and restore of rectify services in the event of a disruption,” Poh said. IDA will collaborate with FireEye in two key areas. Firstly, IDA will accredit FireEye’s manpower training programmes for expert level skill sets such as Dynamic Threat Intelligence, Detection Efficacy Analytics and Threat Response. This is done through the National Infocomm Competence Framework, developed by IDA and the Workforce Development Authority.

 

The second area is the development of next generation cyber security solutions. FireEye and IDA aims to develop at least 10 new malware detection and prevention applications tools to manage Advance Persistent Threats. This will be done by facilitating collaboration between Institutes of Higher Learning and Local ICT Companies to build new products and solutions for both local and regional markets. “Organisations are coming to the rapid realisation that they must be prepared to invest in building capability and capacity to deal with cyber security anytime, anywhere. If cyber attacks respect no borders, then defence must also be organised on a global scale,” she said. “Our industry collaborations with partners such as FireEye to develop tools and intelligence that can be deployed globally will also benefit organisations in Singapore to raise their capabilities in this area.”

From http://www.futuregov.asia/ 01/17/2014

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Cyber Security Remains a Priority for Singapore Government

 

Minister for Communications and Information Dr Yaacob Ibrahim assured the public that cyber security continues to be a priority for the Singapore government. When asked how the government is taking steps to strengthen its IT systems, Ibrahim explained that the country’s cyber defence is constructed in many layers. “Firstly, blocking of malicious traffic from other countries before it reaches Singapore. Secondly, defending at the frontier when the traffic reaches our Internet Service Providers. Thirdly, before it reaches government servers. Finally, protection against malware such as computer viruses from entering the computing devices of employees,” he said. And at every layer of defence, the government uses four strategies ‘Prevention, Detection, Response and Recovery’. “There is no 100 per cent guarantee that any organisation will be able to prevent all cyber attacks,” noted Ibrahim.

 

Due to the fast-evolving threats and the growing complexity of IT systems, efforts to patch vulnerabilities and ensure sufficient storage and transmission capacity to avoid down-time do not always pay off. He asked for the public’s understanding and patience as they might experience more online service disruption when government web sites undergo more maintenance and updates. And in the event of an attack, Singapore government will ‘Detect’ and ‘Respond’ swiftly. The final strategy ‘Recovery’ is about bringing the service, web site or server back online to minimise disruption to citizens and businesses. Ibrahim continued by giving some examples of how the Government successfully detected and dealt with attacks last November. The Government also recognises the need to raise awareness of the importance of cyber security among individuals and enterprises.

 

Besides outreach efforts such as competitions and events, the Government is also partnering the private sector through the Cyber Security Awareness Alliance. The Alliance has created a ‘Go Safe Online’ web site that provides information on how businesses and individuals can keep themselves safe in cyber space. Ibrahim concluded with the National Cyber Security Masterplan which was launched last July. “The masterplan focuses on three key areas. Firstly, it aims to enhance the security and resilience of critical infocomm infrastructure. National cyber security exercises will continue to be conducted for critical industry sectors, with the addition of new cross-sector exercises. For the public sector, the existing Cyber Watch Centre and Threat Assessment Centre will be enhanced for improved detection and analytical capabilities.” “Secondly, the masterplan aims to increase efforts to promote the adoption of appropriate infocomm security measures among individuals and businesses through collaborative efforts with the industry and trade associations. Thirdly, the masterplan aims to grow Singapore’s pool of infocomm security experts to boost cyber security capabilities,” he said.

From http://www.futuregov.asia/ 01/29/2014

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Singapore's Crime Rate Falls While Cyber Crimes Increase

 

Singapore's crime rate fell to its lowest level in 30 years in 2013, but there were more crimes targeting victims on cyberspace, according to statistics released by the police on Friday. Police said cheating cases involving e-commerce was one of the areas of concern, with the number of such cases more than doubled to 509 cases last year from 238 cases in 2012. Internet love scams also increased by 62 percent to 81 cases, resulting a total loss of 5.8 million Singapore dollars in 2013, compared with 1.8 million Singapore dollars in 2012. "There is a discernible trend that scams are migrating to cyberspace," said Senior Assistant Commissioner of Police Lau Peet Meng, who is director of operations. "We'd like to encourage members of the public to be very careful when they use the Internet, and not to transfer any money to persons they have not met." The total crime cases in Singapore fell by 4.3 percent year on year to 29,668 cases in 2013. The crime rate was 549 per 100,000 people, compared with 584 in 2012. Singapore has been one of the safest cities in the world, and the crime rate has been falling since 2005. In a breakdown, four of the six categories of crimes fell last year, such as crimes against persons, housebreaking and related crimes, theft and related crimes, and miscellaneous crimes. However, the number of commercial crime cases increased more than 10 percent to 3,880 cases last year. Violent or serious property crimes also saw an increase to 406 from 389.

From http://news.xinhuanet.com/ 02/14/2014

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INDIA: Government Websites - Gold Mine for Cybercriminals

 

If you are a cybercriminal trying to commit identity theft or digitally impersonate a citizen, you have help from the unlikeliest of sources — the Government of India. Various government agencies have put vast amount of personal information online, often with little barrier to access and with hardly any provision to prevent their misuse. Combine a few of these databases and you have a gold mine of information on India's citizens, including some of its wealthiest residents, whose bank accounts are of special interest to thieves. "If I want to target someone, I now have access to so much detail that shouldn't have been in public. Hackers with good social engineering skills will be able to call a call centre and impersonate a person. And from a stalking perspective, it has implications for not just celebrities, but anybody with a jilted lover, a political rival, and so on," said Binoo Thomas, a digital security expert at McAfee Labs.

From http://www.i-policy.org/ 01/06/2014

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India's Poll Panel Declines Google Voting Services Offer Over Security Concerns

 

A proposal by Google to offer voter lookup services was declined by the Election Commission of India, after cybersecurity experts and political parties voiced concern about the plan's security implications. The commission on Thursday confirmed that it had seen a Google presentation for electoral lookup services to provide information to voters. "However after due consideration, the Commission has decided not to pursue the proposal any further," it said in a statement. Google offered the commission, in a presentation on Tuesday, facilities for free online voter registration, search and other services, the Press Trust of India reported. The report drew criticism on the belief that the collaboration would provide Google with access to a vast amount of data on Indians. To register online as a voter on the commission website, people have to provide their email IDs and mobile phone numbers, said Jiten Jain, a member of Indian Infosec Consortium, a group of cybersecurity experts. By the tie-up with the commission, Google would have access to the email IDs, mobile phone numbers and the IP addresses of voters who register online, he added.

 

"Tying with Google was tantamount to tying up with the U.S. NSA [National Security Agency]," said Jain, who cited media reports that the agency may have access to real-time to data on the servers of Internet companies. Indian companies and agencies can provide the services offered by Google to the poll commission, he added. Google, however, said it was only providing publicly available data through a voter lookup tool. "It is unfortunate that our discussion with the Election Commission of India to change the way users access their electoral information, that is publicly available, through an online voter look up tool, were not fruitful," Google said in a statement after the decision of the commission. The company said it would continue to develop tools and resources "to make civic information universally accessible and useful, help drive more informed citizen participation, and open up new avenues for engagement for politicians, citizens, and civic leaders."

From http://www.i-policy.org/ 01/12/2014

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On Internet Freedom, India's Perilous Trajectory

 

By the time the first story based on former NSA contractor Edward Snowden's disclosures splashed across the front pages of the world's newspapers, India had reportedly begun deployment of its own major surveillance architecture, the Central Management System (CMS). The system is a $132 million project that allows central access to all communications content and metadata carried over Indian telecommunications networks. According to documents reviewed by The Hindu: the CMS will enhance the government's surveillance and interception capabilities far beyond 'meta-data,' data mining, and the original expectation of "instant" and secure interception of phone conversations. The interception flow diagram, hitherto under wraps, reveals that the CMS being set up by C-DoT -- an obscure government enterprise located on the outskirts of New Delhi -- will have the capability to monitor and deliver Intercept Relating Information (IRI) across 900 million mobile (GSM and CDMA) and fixed (PSTN) lines as well as 160 million Internet users, on a 'real time' basis through secure ethernet leased lines.

 

Although the system is not yet fully operational, The Hindu further reported in September 2013 that all of India's 160 million Internet users were by that time "already being subjected to wide-ranging surveillance and monitoring," much of it "in violation of the government's own rules and notifications for ensuring 'privacy of communications.'" And things only seem to get worse. Just last week, The Times of India reported that the Indian government will soon deploy NETRA, an Internet spy system capable of real-time keyword analysis on all manner of Internet communications, from public tweets to private emails, as well as Voice over Internet Protocol traffic such as calls made via Google Talk and Skype. According to The Hindu, all authorizations for surveillance under the system remain secret, and contained within government departments. Thus, Indian authorities may program a keyword search, then monitor "all traffic of every and any Internet user for as long as it desires, without any oversight of courts and without the knowledge of [Internet Service Providers]."

 

Journalists who have sought to shed light on such systems have found themselves obstructed. Speaking to CPJ, Economic Times senior reporter Indu Nandakumar stated that after she published information about India's surveillance capabilities, "Indian government authorities, particularly top decision-makers at CERT-In [a government agency responsible for cybersecurity and surveillance] have stopped talking to me, and many other journalists who cover these issues." She added, "That makes it very hard to cover this topic." Compounding concerns over the Indian government's technical capabilities, and the lack of independent oversight of its powerful tools, is a dearth of strong individual privacy protections under Indian law. As BBC South Asia Correspondent Andrew North wrote in October, "the intelligence agencies still report straight to the prime minister and the home minister." Bhairav Acharya, a constitutional lawyer who practices before the Supreme Court of India, agrees. Writing for the South Asian media watchdog website The Hoot in November, Acharya said, "For ordinary Indians who want to protect themselves and their communications from state encroachment, the law currently offers little solace." Even Internet users who wish to engage in self-help by using encryption--as journalists frequently do--are afforded little to no protection: pursuant to Section 69 of India's Information Technology Act, the government may put an individual who fails to comply with a governmental decryption order in prison for seven years.

 

From user data requests, to media ownership, to the deaths and imprisonment of journalists, India's track record on Internet and press freedom leave little reason to trust that authorities charged with unilaterally operating the country's powerful surveillance systems will choose not to turn them on journalists. There is an additional irony. Although Indian officials have been reticent to make specific statements about disclosures by Snowden, government officials-- following requests by Indian tech companies--have begun looking into ways to wall the country off from the broader Internet. (Although ostensibly driven by a desire to "limit the capacity of foreign elements to scrutinize intra-India traffic," as an unnamed Indian official told The Hindu, forced localization would benefit the companies' bottom lines, the paper also noted.) Whatever the motivation, such efforts to fragment Internet resources help facilitate worldwide surveillance and censorship, both in the nation-state itself, and ultimately worldwide. Many commentators believe that if taken to their logical end, such maneuvers could pose an existential threat to the Internet as a neutral medium for journalism and other forms of free expression. It remains to be seen whether the world's largest democracy will continue to emulate the misguided spy strategies of the United States, or take up more constructive solutions. For now, it appears that the Indian government is set on laying the groundwork for a sprawling, panoptic future, while employing harmful tactics that threaten to compound the issues raised by pervasive NSA surveillance, not solve them. In present-day India, the future of Internet freedom appears bleak.

From http://www.i-policy.org/ 01/14/2014

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Building Better Cyber and Telephony Infrastructure and Evolving New Cyber and Telecom Security Practices

 

Government is working to enhance its capacity to protect data and information flows by building better cyber and telephony infrastructure and by evolving new cyber and telecom security practices. Government is promoting Indian players in the Information Technology field to develop and offer Internet Services by having their servers located in India, in order to protect the interests and secrecy of communication of Indian citizens. Giving this information in written reply to a question in the Rajya Sabha today, Shri Milind Deora, Minister of State for Communications and Information Technology, said that already Rediff and Indiatimes have set up servers and accessories in the country to provide email and other services to Indian citizens. Government is also working towards promoting the evolution of better international internet governance-norms, through ongoing discussions at international fora.

From http://pib.nic.in/ 02/21/2014

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AZERBAIJAN: To Study Israel’s Experience in Information Security

 

Azerbaijan intends to study Israel's experience in information security and fight against cyber-crimes, a source in Azerbaijan's telecommunications market told Trend on January 22. Aspects of cooperation will be discussed next week during the visit of the management of Electronic Security Center of Azerbaijani Communications and Information Technologies Ministry to Israel. The source said that the cooperation in the field of information security is one of the most important areas of cooperation between the two countries. Israeli model of cyberspace security strategy is based on experience and combined with a unique concept of development.

From http://en.trend.az/ 01/24/2014

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Azerbaijani Ministry of Communications and Information Technologies Not Satisfied with Information Security in Country

 

The Center for electronic security of the Ministry of Communications and Information Technologies of Azerbaijan has started the estimation of the level of the information security of users, and also stability of infrastructures of enterprises to harmful programs, Head of the Center Faiq Farmanov told journalists on Feb. 4th. The primary indicators are not satisfactory, which requires a special approach for solving this problem, according to Farmanov. He mentioned that the main problem is that the majority of users do not know about harmful programs spread through networks and the absence of necessary tools such as antivirus programs to combat the spread. The main goal of the Center is to increase the level of knowledge and skills in the area of resistance to threats. The "hotline" 1654 and the site cert.az. have been created as part of this effort. "The Centre plans to publish a monthly overview about threats and virus activity," Farmanov said.

From http://en.trend.az/ 02/04/2014

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Resolution for 2014: Improve Cyber Security

 

Health and fitness goals make annual appearances on New Year's resolution lists, and with good reason: After January vacations and a holiday season of indulgence, steps such as improving diet, losing weight, and getting fit take on a new urgency. But as a business executive, perhaps you should carry these resolutions a step further. What about the health and fitness of your corporate networks and data? The new year is a perfect time to get your systems into shape, too. Cyber security, defined by Merriam-Webster as "measures taken to protect a computer or computer system against unauthorized access or attack," is no longer the exclusive domain of the CIO and the IT department. The threat has become so pervasive, the points of illegal entry so numerous, and the implications of a breach so serious that every member of the organization has a stake and a role in protecting the company from cyber threats. The steps outlined below range from the basic to the advanced.

 

Some forward-thinking organizations will already have tackled some or even many, but, in our experience, very few have adequately addressed them all. 1) Focus on what matters: Identify and document the business-critical functions and information assets that must be safeguarded against cyber attack. 2) Get real about risk: No matter how strong your current security measures, cyber criminals likely know how to circumvent them. That's why you need a risk-based approach to cyber security, one that prioritizes risks based on their likelihood and impact, so you can effectively manage your cyber risk exposure. 3) Know your friends: In a recent Deloitte Touche Tohmatsu survey of technology, media, and telecomm companies, 92 percent of participants felt an average or high level of threat from third parties. To help combat this, inventory your extended relationships-supply chain, outsourcing, partnerships, clients, vendors, contractors, etc.

 

Include anyone who has access to your IT infrastructure, and seek assurances from these parties that they are vigilant in addressing cyber security. 4) Become a detective: Develop capabilities for detecting threats to your business-critical functions, information assets, and operational continuity. By centrally monitoring your systems, you can detect cyber threats in real time, enabling you to respond quickly enough to mitigate negative impacts. 5) Draw up emergency plans: When it comes to cyber attacks, prevention is only half the battle. Even the best systems and most vigilant organizations can be compromised. That's why you need to establish procedures to react to cyber attacks, from fiduciary, legal, technical, business, organizational, and branding standpoints. 6) Crash your own gates: Cyber simulations can help you test the effectiveness of your emergency responses and the ability of your systems to detect intrusions and withstand attacks. This enables you to hone both your resiliency plans and your defensive strategies so you can recover quickly and get back to business.

 

7) Protect what's vulnerable: Cyber criminals increasingly evade current security controls to target vulnerable applications. To protect your business-critical systems, make sure to apply timely patches and software updates to your most exposed assets. 8) Get smart: Enhance your organization's ability to proactively detect and mitigate imminent and emerging cyber threats by leveraging the knowledge of industry associations, as well as commercial and open source intelligence sources. Whether you build the skills in-house or outsource, the key is to establish proactive cyber threat intelligence capabilities. 9) Jealously guard your reputation: Companies that suffer a cyber attack face more than financial loss. They also risk brand damage and the loss of public confidence. To protect your reputation, you need to know who's talking about your brand and what they're saying.

 

By consistently monitoring your brand on the Internet, you can often prevent trademark, copyright, and other intellectual property infringement. More significantly, by improving your cyber security stance, you can even protect your corporate assets and sensitive customer and employee data from the outset. 10) Foster cyber awareness: The weakest link in your cyber security isn't your technology; it's your people. Social engineering attacks that use targeted phishing emails or other techniques often hoodwink users into revealing confidential information or trick them into downloading malware. This makes it easier for cyber criminals to penetrate your network, without even resorting to more traditional hacking methods. Educate your employees to make sure they're aware of these risks and threats. Make cyber security one of your top resolutions for 2014. The more of these steps your organization can address, the less likely it will be to find itself in an embarrassing, costly, or litigious situation in the wake of a cyber security attack.

 

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 200,000 professionals, all committed to becoming the standard of excellence. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the "Deloitte Network") is, by means of this communication, rendering professional advice or services. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this communication. © 2014. For information, contact Deloitte Touche Tohmatsu Limited.

From http://en.trend.az/ 02/04/2014

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AUSTRALIA: Federal Police to Trial Data Filtering Technology

 

Australian Federal Police plans to pilot the use of Deep Packet Inspection (DPI) - a type of computer network packet filtering technology - starting next month. If successful, full implementation will take place in April. The force will use it as an internal system tool and it will not be connected to any external telecommunications or IT networks. While AFP said that DPI is commonly used by enterprise and government users, some local media have highlighted the controversy around this new technology, which is used by the US National Security Agency for online surveillance. The technology enables the collection and storage of vast volumes of data to track emails and online activities, including email headers and social media communications. According to AFP’s tender which closed last month, the force required the system to be able to collect and record data in real time at 10 gigabits per second, as well as extract and store metadata.

From http://www.futuregov.asia 01/06/2014

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Government Calls for Comment on Children's Online Safety Proposals

 

The Commonwealth Government has released a discussion paper setting out its plans to improve online safety for children. In the light of the widespread use of social media by children (ie, those under 18) and the reported incidence of cyber-bullying (which has led to suicide in some cases), the Coalition released its 'Policy to Enhance Online Safety for Children' in the run-up to the 2013 Federal Election. The Government has now issued a discussion paper setting out its plans and inviting comment from interested parties. At the top of the list is the establishment of a Children's e-Safety Commissioner with a range of responsibilities in the area, including taking control of existing online safety programs and resources, working with the industry to provide parents with better options for protecting their children from harmful content, and establishing a research fund to consider the effects of internet use on children and ways of providing online support services and mitigating online risks. Options being canvassed include setting up an independent statutory authority to support the Commissioner, setting up a statutory office backed by an existing agency (most likely the ACMA), giving the job to an ACMA member, and outsourcing the task to an expert non-government organisation.

 

The Government also suggests the Commissioner would be in charge of a new scheme to "enable the rapid removal from a large social media site of material targeted at and likely to cause harm to a specific child (the proposed scheme). The proposed scheme will provide an independent and impartial third party to consider such disagreements between social media sites and individuals on content complaints, where the content relates to a specific child in Australia." But the proposed scheme would only serve as a backup to participating sites' existing complaints procedures, so any harmful material may remain online for a significant period. The discussion paper floats the idea that 48 hours may be a reasonable timeframe, but it is not difficult to argue that everyone likely to see the material will have done so in that time, and the damage will have been done. Interestingly, the Commissioner would have the option of aiming the take-down notice at the individual who posted the material (who may themselves be a minor) as well or instead of the site where it appears.

 

Another proposal is to establish a specific cyber-bullying offence or a civil penalty regime. One of the problems with relying on criminal law is that under 10s cannot be held responsible, and prosecutors must prove that 10-14 year olds knew their conduct was wrong. The paper notes that "The penalties under the infringement notice scheme should be high enough to dissuade and attract parental attention, but not so high that it leads people to contest the matter as a preferable option (perhaps a $1,000 fine)." Paul Fletcher, Parliamentary Secretary to the Minister for Communications, said "When a child falls victim to cyber-bullying, it can be hard to get the harmful material down fast. "And with current laws, cyber-bullies may not realise they are breaking the law. This is what these measures are designed to address." The discussion paper is available on the Department of Communications website, and he closing date for submissions is 5pm on 7 March 2014.

From http://www.itwire.com 01/22/2014

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NEW ZEALAND: Huge Demand for IT Security Staff

 

Fears sparked by the likes of WikiLeaks and Edward Snowden mean information security staff are now among the most sought after professionals in New Zealand. According to the 2014 Global Salary Survey, released today, IT security staff who can "thoroughly review company security systems'' should expect a pay increase of 9 per cent this year, with demand for their services expected to grow tenfold in the next decade. Tom Derbyshire, an IT manager at recruitment consultancy Robert Walters, which is behind the survey, said this was because of recent phenomena such as WikiLeaks, NSA whistleblower Edward Snowden and the 2012 data breach at Work and Income (WINZ), where freelance data journalist Keith Ng downloaded thousands of personal documents from public kiosks at branches in Wellington. "People are just more protective of their data and their security these days and they're worried about their reputation if there's a breach,'' Mr Derbyshire said. "They want to make sure that all their details are secure so they don't go through any of those sorts of issues.''

 

According to the survey, security specialists can expect to earn between $90,000 and $120,000 in 2014, up from $80,000 to $110,000 last year. Aura Information Security managing director Andy Prow said the reason for the increased demand was clear: "catch up.'' "People previously didn't see it as a huge issue so there is still a huge amount of old-legacy and business-as-usual systems around, and now everyone is panicking because security is at the forefront of everyone's mind and they're playing catch up. Two years ago around most company board rooms the issues of privacy and information security wouldn't even have been discussed. Nowadays, at briefings with exec teams or boards they're talking about information privacy: what if we got hacked? Could we be in the press?'' It wasn't only the private sector that was hopping to beef-up their security systems. "There is a huge push across government to make sure that New Zealanders' information is being protected properly. The push is as big across the public sector as it is in the private sector.'' Mr Prow said Aura had nearly doubled its workload in the last 12 months alone and had taken on more staff.

 

Without specifying, he said staff had received more than a 9 per cent pay increase in that period. One of the major incidents which led to the change in mentality in New Zealand was the 2012 data breach at WINZ, Mr Prow said. According to Ministry of Social Development documents, released under the Official Information Act, more than $4 million was spent on cyber security as a result, with $340,500 going towards security testing by third party companies, $776,500 to internal staff and $3 million to "external resources''.

From http://www.nzherald.co.nz 02/13/2014

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AFRICA: Half to Have LTE in Four Years

 

LTE networks will cover 50% of the African population by 2018, according to new research published by ABI Research on Wednesday. However, subscriber uptake will be nowhere close to that level. The number of LTE subscribers in the continent will grow to more than 50 million by the end of 2018, almost half of whom will be able to use voice-over-LTE (VoLTE), the analyst firm reported. With a population of over 1 billion, that still leaves a lot of people using earlier generations of mobile technologies, or without mobile connections at all. Nonetheless, that 50 million subscribers figure amounts to a compound annual growth rate of 128% between now and then, which is a significant development. "What makes this exponential subscription growth possible is the increasing affordability of LTE handsets a few years down the road," said Jake Saunders, VP and practice director at ABI Research. "LTE handset shipments will increase by 75% annually on average in the next five years," he added, noting that poor fixed-line infrastructure means that Africans will depend more on mobile networks for access to the Internet. "There is a strong business case for mobile operators to roll out LTE early to take advantage of the opportunity," Saunders advised.

 

Naturally, Africa varies by country when it comes to LTE rollout. Certain countries, such as Angola and Namibia, have almost reached half of the population with LTE networks already, ABI Research pointed out. Many markets have yet to begin rolling out the technology, including some of the region's wealthier countries like Botswana and Gabon. "Part of the underlying reason for this digital divide is the different types of initiatives driving LTE rollout," said Ying Kang Tan, research associate at the company. "We expect wholesale or shared networks such as the joint venture between the Rwandan government and Korea Telecom and the public-private partnership proposed by the Kenyan government to spur LTE deployment. While the public-private partnership has stalled, the government is considering a spectrum sharing agreement to resolve the matter," he pointed out. "Other initiatives such as a pure LTE operator, Smile, will also introduce new dynamics into the wireless market," Tan said.

By Mary Lennighan, Total Telecom

From http://www.totaltele.com/ 02/05/2014

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EU: Mobile Benchmark 2013

 

The EU Benchmark report compares and analyses over 2600 mobile packages across eleven European countries (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden and UK). A matrix was built based on ranges of monthly minutes and MBs offered. SMS has been excluded, as the majority of plans already offered (near) unlimited SMS. To account for more than just the headline cost of minutes and megabytes a total cost of ownership (TCO) approach has been used, which amongst others includes promotions and the cost of handsets. All MNOs, second brands where relevant and two MVNOs who acquired spectrum were included. Data was collected during July and August in 2013 from the providers' websites. The team has assumed an 'average' consumer who is looking for a post-paid plan with either a handset in three categories or alternatively for a SIM-only plan. The report is accompanied for corporate users by the excel covering all the packages used in the analysis with the following details: name provider, name plan, type of plan, contract duration, which handset included, monthly price, promotional price, duration of promotion, calculated TCO in EUR and EUR PPP, set-up costs, cost of handset, number of minutes, SMS and MBs included.

From http://www.telecompaper.com/ 12/12/2013

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EU Still Trailing US in Terms of ICT

 

The European Union is trailing the US in terms of ICT driven growth and productivity, an independent report revealed. The report, commissioned by EU commissioner Neelie Kroes, highlights the importance of broadband and the EU single market in stimulating vital economic growth and sets out the need for European capacity in broadband infrastructure, cloud computing, big data, digital skills and other ICT-related areas. The current economic woes and rapid diffusion of high speed network and mobile devices is creating a "golden opportunity" for ICT as a growth enabler for technology and innovation. The report presents four plausible scenarios for the EU. In the digital savannah model, a fragmented EU market makes it difficult for firms to grow beyond borders, pushing them to the US and beyond. The digital desert shows a slow global economic growth leading to a contracting economic environment in which EU firms have difficulties flourishing. In The digital glasshouse, an integrated EU market leads nation-based firms to venture across borders but slow growth and accompanying protection prevent the emergence of a European Google, for instance. The digital rainforest sees the same integrated EU market but also competion within a robustly growing global economy, with consumers benefitting from lower prices and more choice. To achieve this, supported by a Digital Single Market, policy must quickly adjust to rapidly changing technological realities, consumer preferences, shifting company needs and new political realities. The scenario needs much institutional change in sectors such as education, healthcare and government itself.

From http://www.telecompaper.com/ 01/20/2014

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Spain to Invest Over EUR 8 mln in Malaga Digital Hub

 

Spain’s ministry of industry, energy and tourism has signed an agreement with Malaga city council to foster innovation in smart cities and digital content. Under the agreement, which forms part of Spain’s Digital Agenda objectives, an ICT research hub will be created in the former state tobacco factory in Malaga city centre. The EUR 6.6 million project will house an incubator to give support and training in the development of technological initiatives, above all in the field of smart cities. In addition, a further EUR 1.5 million has been allocated to developing an urban laboratory in the area around the hub so that companies can demonstrate technologies related to energy efficiency and smart cities in a real-life environment. 

From http://www.telecompaper.com/ 12/24/2013

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LATIN AMERICA: Brazil's ICT Spending to Grow Above Average in 2014 – IDC

 

Brazil's spending on information and communications technologies (ICT) is expected to grow 9.2% in 2014, totaling US$175bn according to predictions from consultancy IDC. This news article is one of hundreds published daily by Business News Americas about the commodities, markets, movements, companies, projects, economics and politics integral to the development of Latin America. Including news and insight from South America, Central America and the Caribbean, BNamericas includes Info. Technology insight and forecasts for business opportunities in Brazil. The business development service focuses on major projects, active companies, such as IDC Latin, Frost & Sullivan; and business and sales contacts, providing networking opportunities with leading executives throughout Latin America.

From http://www.bnamericas.com/ 02/05/2014

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NORTH AMERICA: Canada - 5 IT Predictions for 2014

 

A combination of multiple technology trends increasingly being adopted in the enterprise will precipitate an IT skills shortage throughout the next few years, according to CA Technologies. A mounting IT skills crisis due to big data demands, an insatiable appetite for apps in the enterprise and increasing focus on security, are among the top five IT trends that will characterize 2014, according to IT management solutions company CA Technologies. A combination of multiple technology trends increasingly being adopted in the enterprise will precipitate an IT skills shortage throughout the next few years, according to George Watt, vice president for corporate strategy at CA Technologies. “Cloud computing, mobility, big data, more and more companies are either rolling out or planning programs around these technology trends,” he said. “Unfortunately for many organizations change is happening pretty fast and they just don’t have the in-house talent or expertise to carry out the implementation.”

 

The rise of these trends has brought about tremendous disruption in the enterprise. However, in order to obtain the potential benefits of these technologies organizations need to invest in talent that possess the appropriate skills, said Watt. Businesses have several options. They can recruit new people, train and develop in-house talent, or outsource, he said. Widespread adoption of cloud computing, mobility and other technical advances has driven fundamental changes in how applications are created and deployed, according to CA Technology. Applications are no longer monolithic and hosted on a single platform. They can now be rapidly assembled from in-house and/or provider-built components which reside independently, either on-premise, in a cloud, or both. “In such an environment, the CIOs that move up the value chain to focus more on managing apps and services will increase their company’s ability to drive business success,” said Watt.

 

Instead of a buy-build-manage model, IT will increasingly focus on composite business applications to achieve new levels of speed, innovation, performance and cost/risk efficiencies. To successfully make this transition, CIOs will need to increase their leverage of service-oriented style architectures through more efficient use and better control of APIs (application performance interfaces). CA Technologies also foresees a rise in what it calls “experience-centric everything”. There will be increased use of sensing technologies available in most modern mobile and wearable devices. “Mobile first” development will give way to “experiences first” multi-channel approaches that will leverage smartphones, tablets, smart TVs, gaming consoles, laptops, or any other platform that a consumer is likely to be using when they want a product or need a service. There will also be increasing for “accelerated delivery” as consumers and employee demand for more engaging experiences will continue to increase at a dramatic pace as they become more comfortable with experience-driven, multi-channel applications and technologies such as sensing.

 

Security will remain top of mind for many enterprise organizations, said Watt. Mobility, social, DevOps and cloud adoption have effectively opened the enterprise and invited new business risk into today’s workplace, he said. The rapidly expanding and collaborative open enterprise diminishes IT control and requires the CIO and CSO to find the delicate balance of enabling and protecting the business. A fundamental change and how organizations view how IT departments deliver security is occurring said Watt. “Once people thought of the IT department as a gatekeeper, keeping the bad guys out and important data in,” he said. “Today, IT is the enabler , providing applications and services that let users do their job better and safer.”

From http://www.itworldcanada.com/ 12/20/2013

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U.S.: Rep. Connolly Says Momentum Is Building for IT Procurement Reforms

 

The widespread management and oversight failings of the HealthCare.gov rollout renewed the call on Capitol Hill and from the White House to fix how agencies buy technology. While the administration continues to focus on fixing the Affordable Care Act portal by Nov. 30, the Senate is poised next week to follow the House's lead and act to reform the way agencies buy technology. But one of the co-authors of the Federal IT Acquisition Reform Act (FITARA), Rep. Gerry Connolly (D-Va.), said the bill is by no means the silver bullet or panacea to the systemic problems HealthCare.gov once again exposed. "Getting FITARA into law is a real first step. It's not going to solve all the problems," Connolly said in an interview with Federal News Radio. "But I think it's going to create a new environment for IT management that we badly need." The House passed FITARA in June as part of the 2014 National Defense Authorization Act (NDAA).

 

The Senate finally acted on the bill Nov. 20 when Sen. Jean Shaheen (D-N.H.) introduced an amendment to the upper chamber's version of the NDAA. "The problems with the Affordable Care Act website highlight the need for a larger effort to upgrade our informational technology infrastructure," said Shaheen in a release. "What we're doing right now is outdated, expensive and inefficient. We have to upgrade the way we do business, boost accountability and oversight, and put in place the right kind of federal IT infrastructure for the future, and we have to do it now." Shaheen said her amendment mirrors the House version of FITARA, except for the data center consolidation provisions. Sens. Tom Carper (D-Del.), Tom Coburn (R- Okla.), Kelly Ayotte (R-N.H.) and Michael Bennet (D-Colo.) introduced a separate amendment to the NDAA to address agency requirements to consolidate data centers. The committee passed the Data Center Consolidation Act in November.

 

Support for reforms grow

Carper and Coburn, the chairman and ranking member, respectively, of the Homeland Security and Governmental Affairs Committee, held several hearings looking at different aspects of FITARA, such as giving agency chief information officers more authority, but never introduced a companion bill. "Chairman Carper and his staff continue to work with Senate and House colleagues to improve how our federal agencies manage their IT systems," said a committee staff member by email. "Earlier this month, the committee approved S.1611, the Federal Data Center Consolidation Act of 2013, which mirrors a major provision in Chairman Issa's FITARA legislation. Advancing this measure is a priority of Chairman Carper." Connolly said the Senate is close to acting on FITARA, as support grew considerably after the HealthCare.gov debacle. He said his and Issa's staffs have had good conversations with Carper and Coburn's staff, as well as those of several other senators. "I'm really hopeful especially, frankly, after the health care website difficulties that people are now seized with the mission that we must do a better job of federal IT acquisition," Connolly said. "Of course, I wish one could say the health care roll out was unique, but it, frankly, characterizes large federal IT procurements." As for the administration, President Barack Obama earlier this month called for a review of the federal procurement processes to buy IT. But the White House has not signaled what the review would entail or what steps need to be taken.

 

Tries to fix systemic problems

FITARA is considered the first major rewrite of the Clinger-Cohen Act of 1996 and the first major governmentwide technology and acquisition change in the law since the E-Government Act of 2002. Both bills attempted to improve agency management and oversight of IT. But many experts believe agencies fell well short of implementing key provisions of the bill, and Congress dropped the oversight ball. FITARA would reduce the number of CIOs from more than 200 across the 24 major agencies to requiring only one person with the title of CIO per department. It also gives the CIO more authority and accountability, and requires each CIO to be presidentially-appointed, but not Senate confirmed. Additionally, the legislation aims to help agencies in developing requirements for IT programs. It would create a Federal Infrastructure and Common Application Collaboration Center, which would serve as a focal point for the program and technical expertise necessary for coordinated IT acquisition best practices. The bill's authors task the center to lead the review of significant or troubled IT investments or acquisitions on the IT Dashboard and provide expert aid when needed.

 

Connolly said these two provisions, in many respects, epitomize the problems with HealthCare.gov — a lack of accountability and poor requirements development. "For one thing, I'm not sure if it's clear that there was somebody in the federal government that was in charge. There was no project director. That was astounding. What could go wrong with that?" he asked sarcastically. "So you had sort of a stovepipped approach even with the private contractors that didn't bring this all together as a piece. You didn't have consistent testing to make sure the roll out would be problem-free or mostly problem-free. Warning signs about technical glitches in advance of the roll out were either ignored or dismissed. So as a result, we had what we had. It's a real management failure. But I do think it's a great 'Exhibit A' for why FITARA might have made a difference and might have at least encouraged a different kind of management mentality about this very important roll out for one of the most transformative pieces of legislation in the last generation."

 

Connolly added the CIOs need authority, but there also has to be consistency among project and program managers. When he worked for a government contractor, he said there was one project that had 17 different federal executives in charge over the three year program. "We do need to make sure program directors and contract project directors have some real authority. We also have to make sure they have real continuity, whether it's the CIO that manages that or the agency head. What we do need is to make sure people can stay with a long-term IT investment program for either the life of the program or a good chunk of it," he said. "Constant turnover is very disruptive and means that you creep that program with other expectations that may or not be formally written in the original request for proposals."

 

Silent all these months

FITARA would help promote a formal career path for project and program managers by requiring agencies to develop five-year strategic workforce plans that focus on training and development of these employees. Despite the newfound support from the Senate for FITARA, the White House has yet to show its support. Connolly said while federal CIO Steve VanRoekel has warmed up to the bill, the Office of Management and Budget more broadly hasn't discussed it with the House much at all. "Much of FITARA, frankly, codifies many of the reforms both Steve VanRoekel and his predecessor [Vivek Kundra] advocated for in the early years of the administration," he said. "This is not an adversarial bill at all, and as I've told him both publicly and privately, 'You're not going to get a friendlier bill in Congress than this one.' If I were them, I'd take it and run. OMB is always a problem. They would rather not have Congress mucking around in anything the executive branch does, and they seem to have told us one thing and told the Senate something else. We are trying to straighten that out. I think OMB has to speak with one tongue and quite clearly about if it has concerns identify them and if you don't, get out of the way."

 

Connolly said OMB has not laid out any concerns to him other than "vague legislative interference with the prerogative of the executive branch." Instead, he said OMB says everything is fine and they don't need any more legislation. "That line may have worked prior to the roll out of the health care website, but that doesn't pass the giggle test with the public or members of Congress today," Connolly said. "I have had good conversations with Steve VanRoekel. I have not had any kind of reaction from OMB itself whether they like or don't like the legislation, and, if they don't, what is it that bothers you that we possibly could address? They certainly were invited along with other federal agencies to participate in the drafting process." Connolly said OMB has let senators know more about its concerns with FITARA. "That is not playing straight with members of Congress," he said. "This is an important piece of legislation, and I'm not about to have it damaged in the dark of night by a stiletto." A request to OMB for comments on FITARA and Connolly's criticisms was not returned.

From http://www.federalnewsradio.com/ 11/27/2013

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5 Issues to Watch in Data and Technology

 

As governments are seeking to move toward more effective uses of data, here are five topics to watch in 2014. Next year, public officials will much more aggressively begin weaving their technology threads into a larger tapestry as the cute and helpful become vital and mainstream. Last year, hackathons and mobile apps proliferated on a growing foundation of open data. Next year will herald a more widespread substantive use of data and technology to significantly increase the efficiency and effectiveness of local government. But much depends upon how well government integrates data and hardware offerings. As the McKinsey Global Institute reports, the combination of opening data and applying analytics could generate more than $3 trillion annually in new businesses and products as well as increased productivity.

 

Hot subjects for next year will include:

1. Predictive Analytics

As public-sector databases grow more sophisticated, more policymakers will use predictive analytics to target government services, identify trends and refine operations. Falling costs of data storage, memory and higher-speed computing will make analytics more powerful and available. Chicago will launch its open source predictive analytics platform next year, which will allow other cities to more easily understand the power of prediction.

2. Breaking the Data Silos

Different departments in government build their own data sets, often with conflicting standards and formats. It has been difficult for analysts to navigate these data silos, but that will likely change in 2014 as more cities understand that powerful new tools make these previously hardened silos permeable. In New York City, many agencies providing health and human services have connected their data sets under an initiative called HHS-Connect. The recently announced collaboration between SAS and SAP, two major IT vendors, could also yield new processes that eliminate data duplication and ease reconciliation.

 

3. A New Class of 311

With New York and Chicago leading the way, 2014 will see the emergence of a new class of 311 offerings that move it from a call center to a community platform. The widespread use of Internet-enabled smartphones means that a telephone hotline is no longer enough; residents want to interact with their local governments through social media, mobile apps and texts. These new 311 platforms will include better apps like Citizens Connect, an approach created by the Boston Mayor’s Office of New Urban Mechanics that allows people to submit geotagged photos of potholes and other problems and also track the city’s response.

4. The Maturing Civic Startup Sector

A new group of civic startups has created successful apps and other services from open government data, supported by programs like the Code for America Accelerator. As the total number of public data sets across the country increases exponentially, the opportunity for third-party use that makes government information more valuable to the public will grow. Data standards and open source development will allow lower-cost adoption and repurposing of other cities’ projects.

 

5. Demystified Data

In October, Chicago launched its Data Dictionary, a catalog that will house metadata for all of the public data sets maintained by the city. While many cities have begun opening up their data, jargon and peculiar formatting limit the user friendliness of these data sets. Data dictionaries represent one element of a public education initiative that can help push the value of open data past token transparency and toward real public value. 

From http://www.govtech.com/ 12/04/2013

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The Top 2014 Government IT Headache - Windows XP Migration

 

As 2014 priority lists are drawn up for government technology teams around the world, migrating off of the Microsoft’s Windows XP operating system is at or near the top of the list for many public-sector organizations. The problem is that too many organizations aren’t ready and will miss the April 8, 2014 end of life deadline for XP migration. And the consequences will be severe for the migration laggards, with security, financial and other ramifications. One estimate from back in August predicted that 10% of U.S. computers will still be running XP after the deadline, but as much as 65% of Chinese computers will be running XP. However, I think these "not-yet-migrated" numbers will be substantially higher in the public sector – and probably higher for the private sector as well. In conversations with state and local governments this fall, XP migration is a very hot topic with plenty of scrambling infrastructure teams trying to respond. In fact, this topic has become a mini-crisis for many – in December 2013. In recent months, the full costs and impact of XP migration is coming into view for technology leaders who were focused on other priorities in 2012 and 2013.

 

Why is XP Still Around?

There are many reasons that XP is still around. Quite a bit of software does not run well on other operating systems, and many business and technology leaders have not taken the time over the years to make upgrading off of XP a priority. Why? We all know the phrase – “if it isn’t broke, don’t fix it.” Or, in other words, there was minimal cost for staying with XP. But since many good things come to an end, that luxury will soon no longer be available. Many veteran computers specialists point to previous Microsoft end-of-life operating system stories, such as Windows 2000, and say that the same pattern is repeating itself. The reality is that this issue affects worldwide users, and the reasons for waiting until now are all over the map.

 

Windows XP-Migration Background

It wasn’t supposed to be this way.

Despite years of advance notice and the reality that staying with Windows XP can be three times more expensive than buying Windows 8, many system administrators proclaimed that dumping XP was just too expensive.  (Since many older computers often cannot support Windows 7, much less Windows 8, the migration costs often mean buying new computer hardware as well.) The trouble is that staying with XP after support ends could open the door for many security vulnerabilities which won’t be patched on XP computers without paying for additional support. 

 

Here’s an excerpt of the PC World article:

“Tim Rains, director of Trustworthy Computing for Microsoft, has warned Windows XP users of another potential concern. Attackers often wait for a vendor to release a patch and then reverse-engineer it to discover the flaw and craft an exploit to take advantage of it. Once Microsoft support for Windows XP expires, malware developers will reverse-engineer Microsoft’s Windows 7 and Windows 8 patches and then verify whether those same flaws exist in Windows XP. In many cases, they will—and there will be no patch available to protect Windows XP.” In addition, governments and private sector organizations that don’t have XP computer support may open themselves to compliance risks such as Payment Card Industry (PCI) compliance trouble and other audit issues.

 

Can You Buy XP Support After April 8, 2014?

Another trouble is that buying additional support for XP after April (for the enterprises that can even buy it at all) is very expensive. Without going into too many details, Microsoft has recently raised the cost dramatically – in an effort to push migration to Windows 7 & 8.  This is a major sore point for many Microsoft customers, but that is another article for another day. There is also non-Microsoft support for XP that is cheaper. Some government organizations, who thought that buying an additional support contract would actually help push customers off of the operating system, now face sticker shock as they look at hundreds of thousands or millions of dollars in extra costs in 2014 for just staying on current XP technology. This legacy problem is complicated by a late push by many customers who all want to get off of XP at the same time.

 

What Now?

Technology leaders have a few immediate tasks after understanding their current inventory of XP PCs and servers, including:

1)    Migrate computers still running XP. This includes testing of software, embedded systems, etc.

2)    Plan (with Microsoft or other companies) for those computers that will not make the deadline.

3)    If a system is still running XP on April 9, 2014, and additional system support (with patches) is not purchased, take other steps. That is, unplug the system, or determine how to protect the environment without support (not recommended.)

 

Wrap-up 

There are many good migration guides to help technology teams migrate off of Windows XP – such as this one from Microsoft. The issue is not that this is too hard. The main issue is generally that most organizations have not been able to make this a priority soon enough. Too much work is left before the deadline. The other issue is that the costs to buy support for XP after April 8 may be too great for some. That means that security issues will almost certainly arise and new headaches will be born if you do nothing. Only time will tell whether a surge in breaches will occur after April on XP computers. No doubt, there will be plenty of headlines in 2014 on this topic.  Sadly, this short-term issue will be hot throughout 2014 and take away from other more value-added work for businesses. My advice is to try to upgrade to other operating systems in such a way as to add business value and security protections at the same time. I realize that this is easier said than done for many readers. I don’t advise staying on XP without proper support. Do you have any other advice for others on Windows XP migration? Where is this issue on your government’s priority list? Feel free to leave a comment.

From http://www.govtech.com/ 12/10/2013

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14 Predictions on Government IT for 2014

 

As we head into 2014, there has never been a greater divergence between the optimists and pessimists in society on a wide range of issues. Government technology, infrastructure and cybersecurity topics are no exception to this wide-ranging online debate regarding our future. On the positive side, we have an improving economy with the US stock market just reaching an all-time high at the end of 2013. On the negative side, 2013 saw a further drop in trust in both government and major technology companies on a wide variety of issues, including the ability to deliver meaningful projects like healthcare.gov on time and on budget. The cyber world is no different. Most experts continue to believe that the bad guys are pulling further ahead of the good guys in cyberspace. But we will surely see “must-have” new smartphone features, new wearable technology and more data to mine than ever before in 2014. We need to keep enabling secure solutions that bring customer-focused innovation!

 

Background on the list

After spending hours surfing the Web and reading hundreds of tech predictions for the next year, I am more convinced than ever that cybersecurity will stay hot for the foreseeable future – certainly in 2014 and probably for the next decade. Most of the predictions I found read more like overall trends, which is ok – but I try to add some new twists and a few bolder statements. Along the way, I found some fascinating (and fun) articles worth reading. These include:

Why millennials mattered in 2013 – My daughters loved this one …

 

The VAR Guy’s Top 50 (out of 100) predictions – Such as this quote:

"Data Sovereignty will be a monster issue: Information that has been converted and stored in digital form is subject to the laws of the country in which it is located. The widespread adoption of cloud computing services, as well as object storage, have broken down traditional geopolitical barriers. In response, many countries have regulated new compliance requirements and legislation that requires customer data to be kept within the customer's country of residence. CIOs will want to see and control their data, down to the rack-level. Most public cloud deployments don't offer their end-user visibility into where their data resides. In 2014, enterprise CIOs will look at providers who offer visibility and controls that enable policy-based compliance with respect to domain. Whether it's corporate security standards or driving compute efficiency, the CIO will be expected to know where data resides and where specific applications are running at all times ..." Also, Gartner technology predictions are always worth a look, although they tend to be for 3-5 years rather than for just 2014. 

 

My predictions for 2014

So here are my favorite technology and cybersecurity predictions for 2014 – with a section for both the “can do” optimists and “negative news” for pessimists. Some of these are original and some are borrowed – in which case I link to the original source.

 

7 Predictions for Optimists in 2014:

1) Technology budgets will be up – (with cybersecurity at the top of the list) – IT budgets will rise over 5% from 2013 levels, from IDC – on Forbes.com

2) Smarter cities – Cities and states will adopt more projects with ROI and citizen benefit than ever before. For example, Greater Vancouver’s transit system finally gets a tap-and-go transit pass – (Source: Juniper Research)

3) Presidential executive order(s) or directives will come out on Cybersecurity Framework incentives – implanting many of the items that President Obama discussed in the 2013 State of the Union address. for more, see: this article from IP Law Alert

4) More open source and open stack adoption – “Organizations will continue to utilize virtualization in order to get greater efficiency out of their compute infrastructure ...” Source: Netapp

 

5) Wearable tech takes off – numerous sources such as: http://www.prnewswire.com/news-releases/the-user-and-the-device-10-technology-predictions-for-2014-234457101.html

6) New targeted cyber legislation will be introduced in the USA to protect children – following in the UK’s opt-in approach on porn and other material deemed inappropriate for children – background sources: Huffington Post and The Daily Mail (UK) – Some will no doubt deem this as infringing on free speech, however documentary films like Nefarious: Merchant of Souls will gradually change the dialogue in America about the dark side of Internet activity, which surely includes more than just identity theft. This ongoing effort will take years, but will eventually win out in the US by 2020.

7) Big 4 becomes Big 5: In 2013, the Big 4 IT trends were Mobile, Social, Big Data and Cloud. In 2014, The Internet of Things (a.k.a. Machine to Machine computing) will join the party. Source: The VAR Guy

 

7 Predictions for Pessimists in 2014

1) The rise in mobile and cloud computing use will see more advanced malware. Ransomware will soar. Increased Cyber Kidnappings Raise Attacker Profits – Ransomware, a class of malicious software that tries to take a computer hostage, has grown steadily over the past few years, but a particularly nasty variant emerged in 2013: CryptoLocker. This year, it has affected millions and it is suspected that the authors have made a high return in their criminal investment. In 2014, WatchGuard expects that many other cyber criminals will try to copy CryptoLocker's success by mimicking its techniques and capabilities. Plan for a surge of ransomware in 2014. Source: Watchguard Technologies.

2) A big insider threat story will emerge from the private sector – (A virtual Edward Snowden – take 2) will force another look at stopping insider threats beyond the intelligence community.

 

3) The rise in cyber crime will continue – More headline-grabbing stories about ATMs and banks accounts mysteriously being emptied of cash. Health information misuse will surely be a rising threat in 2014. Expect one or more state or local governments to have a major breach – rivaling the South Carolina breach of 2012. For more background, see: http://www.foxnews.com/tech/2013/05/11/world-grapples-with-rise-in-cyber-crime/ and http://online.wsj.com/news/articles/SB10001424052748703453804575479632855718318

4) Skills crisis in government technology and cybersecurity will lead to more partnering with the private sector. The pay and benefits of government technology jobs are stagnant and getting worse (falling further behind), while private sector also needs more talented cyber experts. Plus baby boomers in government will start leaving faster as the economy improves.

 

5) Microsoft Window XP Support will end in April – and many security headaches will ensue for government leaders. Many security issues will be the result.

6) Snowden will not be given asylum in Brazil. Despite recent stories and hopes to the contrary and even an open letter written by Edward Snowden to the people of Brazil, it’s not going to happen, in my view. Why? Brazil will be hosting the 2014 World Cup and the 2016 Olympics. They don’t need negative distractions, or worse yet, boycotts. Of course, if they can’t get their act together with protestors or stadiums, maybe they will look to Snowden to change the headlines.

7) NSA data gathering will be curtailed, BUT NOT stopped, by President Obama in January 2014. However, the Supreme Court will go further in curbs later in the year. Background on this topic at end of 2013 and see this CNN story.

From http://www.govtech.com/ 12/28/2013

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Government Technology Trends to Watch in 2014

 

The top 3 tech policy trends that will demand attention from state and local leaders this year. Nobel Prize-winning physicist Niels Bohr famously said, “Prediction is very difficult, especially if it’s about the future.” I tend to agree with him, but as we enter the New Year there are three interrelated technology issues that we can’t ignore. They’ll demand more attention from state and local leaders in 2014.

 

Data Analytics

Governments are great at collecting information, but they often do a lousy job of using it eff ectively. Dropping prices for storage and high-speed computing have put sophisticated analytics capabilities within reach of more public agencies, potentially giving policymakers new tools for spotting trends, allocating resources and modeling the impact of decisions. But there’s a fair amount of work to be done before agencies can really benefi t from these advancements. Policymakers will need to weigh security and privacy issues as technology makes it possible to collect and mash together diff erent types of data. They’ll also need to force reluctant agencies to share information and comply with standards that allow the data to be used more broadly within a jurisdiction. For CIOs, the need to use data more predictively could rebalance the information technology equation. In other words, CIOs may spend less time on technology and more time functioning as stewards of a jurisdiction’s information assets. That’ll also drive the need for more data scientists and fewer computer technicians in state and local IT departments. How eff ectively states and localities confront these issues will determine if they truly understand and realize the promise of “big data” in 2014.

 

Civic Innovation

While governments are struggling to get a handle on analytics, many have done a good job of opening data for public consumption. Open data initiatives have powered a groundswell of civic innovation. Now, it’s time to make these activities sustainable. The earliest government app contests invited local tech geeks to create interesting software applications based on newly opened stockpiles of government information. Those events forged connections between governments and innovative software developers, but the results—an iPhone app that maps the safest walking path from one bar to another, for instance—weren’t necessarily aligned with core government needs. Since then, groups like the nonprofit Code for America have worked to refine the process through their four-year-old fellowship program—which dispatches teams of software developers to help cities implement technology projects. The group also has launched an accelerator program that gives business training to civic technology startups and introduces them to investors and government officials. Record attendance at Code for America’s 2013 summit in San Francisco may indicate these efforts are reaching critical mass. If governments can effectively tap into civic development interest, they can cut the cost of software development, nurture local tech companies and probably get software that better fi ts their needs.

 

Procurement Reform

One of the biggest barriers to harnessing the growing momentum around civic technology is government procurement. The buying process tends to scare off potential new players and rewards long-time contractors who know how to work the system. As a result, public agencies struggle to attract new ideas, or even keep up with private-sector trends. One glaring example of this is the launch of HealthCare.gov. As the feds struggled for weeks to fix problems with the site—the heart of which was built by big-time contractor CGI Federal—a chorus of Silicon Valley tech entrepreneurs criticized its design as outdated and just plain bad. The feeling was that a superior website could have been built for less money if the nation’s best IT talent hadn’t been locked out of the bidding by overly complex contracting regulations. Efforts like Philadelphia’s FAST FWD program address the issue by lowering procurement barriers for new companies and reducing the risk of failure by creating deeper relationships between governments and their vendors. The first round of the program, which launched late last year, focused on public safety. Ten tech entrepreneurs were slated to work with the city over a 12-week period to identify a set of problems and propose solutions. The best solutions would receive contracts from the city. With the HealthCare.gov debacle focusing attention on the issue, look for IT purchasing reform initiatives to take hold at all levels of government this year.

From http://www.govtech.com/ 01/02/2014

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What to Expect from Open Data in 2014

 

2013, arguably the most vibrant year in the history of open data, paved the way for even bigger achievements in 2014. As open data transitioned from a social movement to a quickly growing global market, developers seized on the newly-available data to create software applications that improve people’s lives. In the coming year, we can expect to see much more innovation.

 

Open Data as a Market

Open data has emerged as a way to fuel innovation and create new businesses. McKinsey published a white paper near the end of 2013 suggesting the economic impact of open data is between $3 trillion and $5 trillion across the globe, per year. Businesses built on open data emerged, such as CivicInsight. Enterprise software companies, like Microsoft, introduced new offerings focused on open data. And mergers and acquisitions began to occur in the still-young world of open data. For example, ClimateCorp, a company centered on open data, was acquired for $930 million. How can open data fuel more commerce in 2014? Leaders in the open data movement must focus on creating new apps and increasing the types of data available worldwide.

Data Maturity

Governments will demonstrate new open data maturity in 2014. They will go beyond just making data available and will work to understand their audiences, taking advantage of technologies to reach those audiences better. For example, we’ll see more robust and flexible APIs made for developers and entrepreneurs; more comprehensive data analysis tools for researchers, journalists, and scientists; and more types of Web and mobile apps for citizens. The processes for gathering data will also be streamlined, allowing more data to flow automatically from its source to the public, the instant it is created.

 

Improved Relationships to New Technologies

2014 will also include improvements in how federal officials relate to new technologies. This evolution goes beyond open data and involves adopting cloud computing, innovative vendors, the open source community, and lean methodologies. The federal government needs help from these groups to modernize its systems, especially in light of the technological struggles of the HealthCare.gov website in 2013.

New Urban Leaders

Extending beyond Washington, we’ll see cities emerge as leaders of open government and open data innovation. Standouts like New York, with its Digital Roadmap created under the visionary leadership of former Mayor Michael Bloomberg, and Chicago, with its strong culture of weekly civic hackathons and app production, will lead the way. Counties, states, cities of all sizes, and central and national governments will follow these cutting-edge examples. Open data will also continue to advance globally in 2014. Many international government organizations, particularly in the U.K., the Lombardia region in Italy, and countries in Scandinavia, are well on their way to mature open data programs.

 

Sweeping Social Issues

Finally, one of the most powerful developments in 2014 will be the widespread realization that continuous delivery of open data can help governments measure their effectiveness as they address social issues like crime, teenage pregnancy, poverty, and high school graduation rates. Based upon the success of programs in Maryland, Massachusetts, Kansas, Washington, and other cities and states, the idea of basing government performance measurement on open data will go mainstream in 2014. This shift will help government decision-making transition from an instinct-driven approach to a data-driven one.

History in the Making

A revolution is underway. It is being lead by the technology community, good governance advocates, business leaders, academia, and citizens around the globe. Open data is getting closer to improving almost every aspect of our lives. I look forward to watching this revolution grow in 2014.

From http://www.nextgov.com/ 01/06/2014

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World Leaders Call for More Timely, Harmonized Data on Global ICT Access and Affordability

 

ITU leads efforts to extend ICT data collection capabilities through new partnerships with tech industry, government agencies. Delegates to ITU’s World Telecommunication/ICT Indicators Symposium (WTIS), held this week in Mexico City (4-6 December) endorsed the need to strengthen and adapt the way data on information and communication technologies (ICTs) is collected to better meet the needs of today’s fast-evolving environment. Accurate data on indicators like network access, service affordability and connection speeds is increasingly recognized as essential to each country’s plans for social development and economic growth. The three-day symposium is the world’s most important meeting of ICT data experts from around the world. Organized by ITU, and hosted this year by Mexican regulator the Federal Institute for Telecommunications (IFT), the event welcomed over 300 delegates, including government Ministers, industry CEOs and heads of national and international statistics agencies.

 

“The ICT sector is evolving faster than any sector in human history. The role of this annual symposium is to meet the challenge of measuring the rapid evolution of the sector, and of making sure that ICT data, statistics and indicators are internationally-harmonized, and internationally-comparable,” said ITU Secretary-General Dr Hamadoun I. Touré, in his closing address to delegates this afternoon. “Only by doing this can we paint a clear, impartial and – most importantly – universal picture that will enable us to make meaningful comparisons and track the evolution of the ICT ecosystem.” ITU’s work in global ICT statistics gathering and analysis is relied upon by policy makers around the world, referenced by other influential institutions including the UN family of agencies, the World Bank, the IMF and the World Economic Forum, and acted upon by a growing international community of investors.

 

For the first time this year, the event featured a High-Level opening day with three key debates around future post-2015 development frameworks, the role of monitoring in building tomorrow’s information society, and strategies for enhancing multi-stakeholder dialogue and national coordination in data collection. It brought together expert speakers and panelists to share views and best practices, and emphasized the importance of ensuring that ICTs are a cornerstone of the post-2015 development agenda as the catalyst of broad social and economic development. “This has been the best-attended WTIS event to date, which demonstrates the growing recognition of the importance of data and statistics in the ICT sector. We look forward to seeing even greater participation next year,” said Brahima Sanou, Director of ITU’s Telecommunication Development Bureau. “ITU remains committed to this process, and we look forward to continuing our work with the global community in this field as we move forward”.

 

In his opening remarks to the conference earlier this week, WTIS Chair Luis Lucatero, Chief of Regulatory Policy at IFT, said: “The biggest enemy of investment is information asymmetry. An ICT regulator is like an architect, building a strong and robust market that ultimately serves as a platform for national growth across all business sectors. The global dialogue that this event promotes is unique, and will help all players – industry, government and regulators – fulfil the ultimate goal of serving the needs of the ICT consumer.” This year’s symposium also featured two special side events; the first hosted by Costa Rica on the national approach to data collection in partnership with ICT operators, and the second by Iran on the development and implementation of a new data measurement system. The event also incorporated a special tour led by IFT to view a community ICT centre developed by Red de Innovación y Aprendizaje (RIA), a learning and innovation project of the Fundación Proacceso which is designed to bring access to technology training to marginalized communities. The tour was hosted by young co-founder, Jorge Camil Starr, and has already brought the power of ICTs to over 425,000 children and youth in 95 schools in the Mexico City environs.

From http://www.areapress.it/ 12/12/2013

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E-Waste Up by Third by 2017 - UN Study

 

The mountain of refrigerators, cellphones, TV sets and other electrical waste disposed of annually worldwide is forecast to grow by a third by 2017, according to a UN study. E-waste - defined as anything with a battery or a cord - can pose a big problem because it often contains substances that are harmful to humans and the environment if not properly treated. On the other hand, some of it can be profitably recycled. A UN think tank dedicated to the issue estimates that the amount of e-waste will rise from almost 48.9 million metric tons in 2012 to 65.4 million metric tons in 2017. The US dumped the most last year, generating 9.4 million metric tons of e-waste, followed by China with 7.3 million metric tons. Per capita the US was even further ahead, with almost 30 kilograms of high-tech trash for China's 5.4 kilograms. The global average is 7 kilograms per person. But China is catching up, evidenced by the fact that it had the highest volume of electrical goods put on the market last year with 11.1 million metric tons. The US had about 10 million metric tons.

 

Taken together, developing and emerging countries already produce as much e-waste as the developed world, said Ruediger Kuehr, who heads the StEP secretariat, based at the United Nations University in Bonn, Germany. "There is a hunger of humankind for technology that makes our lives easier," Kuehr told The Associated Press. "It's not only the communication technologies but also medical devices, washing machines and e-toys that are very popular around Christmas time." The report, which based its findings on estimates of how long such products last, and hard data on discarded products in several country, is the first time that globally comparable data on e-waste have been publicly released, he said. It was published in tandem with a study by the Massachusetts Institute of Technology and the US National Center for Electronics Recycling tracking the flow of such scrap across borders. The study, which excluded white goods because there are established recycling systems for those in the United States, found that mobile phones are the most common item of e-waste in the US. About 120 million phones were discarded in 2010. Many of those ended up going to Hong Kong, Latin America and the Caribbean. The authors of the study called for better monitoring of e-waste exports, saying lack of consistent categories makes it hard to formulate effective rules for the treatment of electrical junk.

From http://www.nzherald.co.nz 12/16/2013

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Global Software Developers, ICT-Skilled Workers to Reach 18.5M in 2014

 

Heading into 2014, analyst firm IDC believes there are 18.5 million software developers in the world, of which 11 million are professional software developers and 7.5 million are hobbyist developers. IDC also said that there are 29 million ICT-skilled workers in the world, including professional software developers and 18 million operations and management skilled workers. “IDC’s country-by-country analysis of 90 of the most developed countries in the world, representing 97 percent of the world’s GDP, is unique in the industry as it provides the only bottom-up model of the world’s developer and ICT-skilled workers,” said Al Hilwa, program director for application development software at IDC. IDC’s analysis shows that the United States accounts for 19 percent of worldwide software developers, both professional and hobbyists, followed by China with 10 percent and India with 9.8 percent. The United States also accounts for 22 percent of worldwide ICT-skilled workers, followed by India with 10.4 percent and China with 7.6 percent. “While the numbers of both developers and ICT-skilled workers are expected to grow over the next few years, shifts in how IT is being delivered through cloud services will favor the growth in developers over other ICT-skilled workers,” said Hilwa. Additionally, the population of hobbyist developers is rapidly changing and the growth of this segment is being boosted by the mobile revolution.

From http://newsbytes.ph/ 12/20/2013

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Gartner: Global IT Spending Will Grow Slightly in 2014

 

Global spending on IT and telecom products and services will grow 3.1 percent between 2013 and 2014, compared to just 0.4 percent a year earlier, with enterprise software spending driving much of the growth, according to Gartner projections. Worldwide spending for IT and telecom will total US$3.8 trillion, with enterprise software spending driving the growth, Gartner said Monday. Enterprise software spending will total $320 billion, growing 6.8 percent in 2014, the research firm said. In January 2013, Gartner predicted IT spending growth of 4.2 percent for the year, but growth ended up at 0.4 percent. Businesses will spend money on analytics to make processes geared toward consumers more efficient and improve marketing, said Richard Gordon, Gartner's managing vice president. Enterprise spending in supply chain management will grow by 10.6 percent in 2014, he said in a press release. Device spending will rise 4.3 percent to $697 billion, and IT services spending will increase 4.5 percent to $963 billion, Gartner predicted. Gartner had projected a 6.3 percent growth in device spending for 2013, but now says there was a decrease of 1.2 percent.

 

Telecom services will grow just 1.2 percent during the year, to $1.7 trillion, Gartner predicted. While telecom services will see the lowest growth of five categories measured by Gartner, it will still improve compared to 2013, when it dropped 0.5 percent, Gartner said. A year ago, the firm had predicted growth of 2.4 percent in that category. Gartner's numbers differ from projections released by competitor Forrester Research, which released its IT spending predictions last week. The more optimistic Forrester expects global spending on technology to rise 6.2 percent to $2.2 trillion in 2014, but those numbers don't include telecom services, as Gartner does. IT spending grew only 1.6 percent in U.S. dollars during 2013, Forrester said. IT spending will grow even faster in 2015, with a 8.1 percent growth rate, Forrester predicted. Since last quarter, Gartner has lowered its IT spending forecast for 2014 from a 3.6 percent increase to 3.1 percent. Much of that decrease is due to a downward revision in telecom spending, with a growth in mobile-only households, declining voice rates in China and a more frugal usage pattern among European customers contributing to a lower growth rate in telecom services, Gartner said.

From http://news.techworld.com/ 01/06/2014

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Post Event Report: Best Run Cities 2013

 

How are city managers using today’s cutting-edge technologies to create liveable communities? This report discusses how some of the region’s innovative cities are engaging with technology, planning and people to move towards a knowledge-based economy. Today, city managers are hard-pressed to keep up with a growing population, changing expectations of citizens, and erratic macro and micro economic reforms to avoid potential socio-economic losses. For the longest time, cities have been focusing on improving their infrastructure, with little attention given to community engagement. This is exacerbated by a silo mentality in many government departments resulting in inefficiencies in public service delivery. This forum addressed how city managers should engage the community and other relevant stakeholders to determine what kind of place they want to live in. This report discusses on how using technology some smart-city governments are breaking barriers and engaging their citizens through various innovative and open government initiatives.

From http://www.futuregov.asia/ 01/07/2014

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Global Airport IT Market 2012-2016

 

TechNavio's analysts forecast the Global Airport IT market to grow at a CAGR of 4.29 percent over the period 2012-2016. One of the key factors contributing to this market growth is the need to improve passenger experience. The Global Airport IT market has also been witnessing the increased demand for network virtualization. However, the high implementation cost of airport IT solutions could pose a challenge to the growth of this market. TechNavio's report, the Global Airport IT Market 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market in the Americas, and the EMEA and APAC regions; it also covers the Global Airport IT market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market. The key vendors dominating this space include Amadeus IT Group, INFORM, SITA S.A, and Ultra Electronics Airport System Inc. The other vendors mentioned in this report are AirIT Inc., ARINC Inc., IKUSI, RESA, SAAB SENSIS, and UFIS Airport Solutions.

 

Key questions answered in this report:

What will the market size be in 2016 and what will be the growth rate?

What are key market trends?

What is driving this market?

What are the challenges to market growth?

Who are the key vendors in this market space?

What are the market opportunities and threats faced by key vendors?

What are the strengths and weaknesses of each of these key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details provided within the report.

 

Methodology

Research methodology is based on extensive primary and secondary research. Primary research includes in-depth interviews with industry experts, vendors, resellers and customers. Secondary research includes Technavio Platform, industry publications, company reports, news articles, analyst reports, trade associations and the data published by Government agencies.

01. Executive Summary

02. List of Abbreviations

03. Introduction

04. Market Research Methodology

Market Research Process

Research Design

Research Methodology

05. Scope of the Report

Market Overview

Product Offerings

06. Market Landscape

06.1 Recent Developments

06.2 Segmentation of Airport IT Solutions

06.3 Market Segmentation of Operational Systems

06.4 Market Size and Forecast

06.5 Five Forces Analysis

07. Geographical Segmentation

08. Key Leading Countries

USA

Germany

Japan

09. Vendor Landscape

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Key Vendor Analysis

16.1 Amadeus IT Group

 

Business Overview

Business Segmentation

Key Information

SWOT Analysis

16.2 INFORM

Business Overview

Business Segmentation

Key information

SWOT Analysis

16.3 SITA S.A.

Business Overview

Business Segmentation

Key Information

SWOT Analysis

16.4 Ultra Electronics Airport Systems Inc.

Business Overview

Business Segmentation

Key Information

SWOT Analysis

17. Other Reports in this Series

 

List of Exhibits

Exhibit 1: Market Research Methodology

Exhibit 2: Global Airport IT Market by Solution Types

Exhibit 3: Global Airport IT Market Segmentation by Solution Types 2012

Exhibit 4: Global Airport IT Market by Operational Systems Segmentation

Exhibit 5: Global Airport IT Market 2012-2016(US$ million)

Exhibit 6: Global Airport IT Market by Geographical Segmentation 2012

Exhibit 7: Business Segmentation of Amadeus IT Group

Exhibit 8: Business Segmentation of INFORM

Exhibit 9: Business Segmentation of SITA S.A.

Exhibit 10: Business Segmentation of Ultra Electronics Airport System Inc.

From http://ca.finance.yahoo.com/ 01/09/2014

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OECD Broadband Statistics Update

 

Wireless broadband penetration has grown to 68.4% in the OECD area, according to June 2013 data, meaning there are now more than two wireless subscriptions for every three inhabitants. Wireless broadband subscriptions in the 34-country group were up 16.63% from a year earlier to a total of 851 million, driven by continuing strong demand for smartphones and tablets. Six countries (Australia, Denmark, Finland, Korea, Japan and Sweden) now lie above the 100% penetration threshold and Australia has edged into first place after a 13% surge in smartphone subscriptions in the first half of 2013.

 

Fixed wired broadband subscriptions in the OECD area reached 332 million as of June 2013, making an average penetration of 26.7%. Switzerland, the Netherlands and Denmark remained at the top of the table with 43.8%, 40.0% and 39.7% respectively. DSL is still the prevalent technology, making up 52.69% of fixed broadband subscriptions, but it continues to be gradually replaced by fibre, now at 15.75% of subscriptions. Cable (30.91%) accounted for most of the remaining subscriptions. Two-digit annual growth in fibre was sustained thanks to increases in large OECD economies with low penetration levels such as France (32% in 6 months), Spain (34%), Turkey (33%) and the United Kingdom (47%). Japan and Korea remain the OECD leaders, with fibre making up 68.45% and 62.76% of fixed broadband connections. Data and charts for the June 2013 broadband statistics are available at the OECD Broadband Portal (http://www.oecd.org/sti/ict/broadband). The Portal now includes a webpage with links to national broadband maps in OECD countries.

From http://www.oecd.org/ 01/13/2014

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10 IT Outsourcing Trends to Watch in 2014

 

2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space

In 2013, the IT services industry saw customers doing more of their own IT services deals, testing the service integration model, and continuing to struggle with outsourcing transitions. CIO.com asked outsourcing observers to tell us what they think is in the cards for the year ahead. And if they're right, 2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space.

 

1. The rise of the machines

Say hello to the latest IT services professional: the robot. "2014 will see significant growth in the development and implementation of robot-like technologies that will automate many tasks currently performed by full-time employees in [outsourcing] deals," says Shawn C. Helms, partner in the outsourcing and technology transactions practices at K&L Gates. "Given the rise of robots replacing people in manufacturing and logistics, it is not a stretch to predict that robots will move up the intellectual value chain as artificial intelligence continues to develop." "The rise of smart machines will have a radical effect on the IT and outsourcing environments," says Jonathan Crane, chief commercial officer for IPsoft. "What is still unclear is what either of these industries will look like in the end. Will these tumultuous changes have a lasting effect? Could this be the beginning of the end of the labor arbitrage era?"

 

At the very least, expect an increase in automation generally. "With the cost benefits of labour arbitrage being largely harvested and labour costs inevitably on the rise, CIOs will need to look for alternative opportunities to reduce or contain operating costs," says Joe Nash, principal in Pillsbury's global sourcing group. "That means looking for ways through automation to reduce the amount of work it takes to complete an IT function or service, not the cost of the labor to do it." Process automation will become integrated with service provider solutions this year, says Chip Wagner, CEO of IT outsourcing consultancy Alsbridge.

 

2. Hybrid offshoring heats up

"In 2014, offshoring to a supplier will not be the default," says Atul Vasithsha, chairman of outsourcing consultancy NeoGroup. Rather, a hybrid model, combining insourced and outsourced offshore services, will gain attention as an alternative. "Companies are starting to invest more in global business services models, [which combine] the best of shared services and outsourcing under a common governance model. This is seeing processes being offshored in captives by industries that have traditionally been reluctant, such as media and entertainment," says Vasithsha. Indeed, this year will see a mix of outsourcing models overall. "Most companies need to get the right combination of best talent and most-cost-effective IT services," says Scott Staples, president of Americas at IT service provider Mindtree. "The best sourcing strategies treat outsourcing and insourcing as complementary not competitive, and leverage onsite, onshore, offshore and nearshore options all in the same model."

 

3. An increase in insourcing

"Of the IT services historically outsourced, 20 to 30 percent will be brought back in-house as buyers are more comfortable to create retained organizations that not only govern the services, but start to move more into operational control of the services," says Stan Lepeak, global research director for KPMG Advisory. Companies will rely on IT service management frameworks like version three of the Information Technology Infrastructure Library to manage the increased insourcing. But expect the industry press to make a bigger deal about such backsourcing than it deserves, says Wagner of Alsbridge.

 

4. Service integration comes home

IT leaders have given third parties a shot managing their multi-sourced environments in recent years. In 2014, they'll take on service integration themselves. "Following a period of experimentation with various outsourced models, client organizations will increasingly focus on service integration as an integral core competency and take key functions back in-house," says Lois Coatney, director with outsourcing consultancy Information Services Group (ISG). "In outsourced models, clients have found they lose visibility and direct control of service management effectiveness, and that they become too remote and unable to fill their fiduciary responsibility. Clients are recognizing that a solid internal service integration capability provides better flexibility and knowledge of the business required to onboard new and specialty service providers," says Coatney.

 

5. The cloud gets grounded

There's little doubt that cloud computing is here to stay, but businesses have struggled to managed such IT services effectively. "In 2014, we expect clients and service providers to further define their strategic objectives for cloud services, applying consistent metrics to quantify their return on investment and navigate a rapidly evolving contracting environment," says Scott Feuless, principal consultant with ISG. "One key will be progress towards normalized measurement frameworks that enable meaningful comparisons of alternative solutions." Ultimately, companies will be able to perform apples-to-apples comparisons of different cloud options, as well as comparisons of cloud vs. traditional solutions. "The result will be significant progress in reaping the benefits of cloud services, as buyers avoid the mistakes of early adopters," Fueless says. "Service providers will adjust their offerings to meet the needs of a more cautious and educated market."

 

6. Contracts compel inter-provider cooperation

Why can't they all just get along? This year, they'll be legally required to. "As organizations continue to implement a multi-sourcing, best-of-breed strategy customers need to find a way to force competitive service providers to work together to achieve common goals," says Helms of K&L Gates. In 2013, some outsourcing customers implemented outsourcing "cooperation agreements" that contractually obligated service providers to cooperate at an operational level. "I predict that 2014 will see an increased use of outsourcing cooperation agreements," Helms says.

 

7. A lower cost consulting model emerges

This year, an increasing number of experienced IT outsourcing customers decided to forego the pricey third party consultants and set up their IT services deals on their own. Look for outsourcing consultants to adjust their approach in the year ahead. "In 2014, we'll start to see more consultants offer light-touch services for clients, often on annuity subscriptions, to service clients wanting ongoing relationships with less intense financial commitments," says Phil Fersht, CEO of outsourcing analyst firm HfS Research.

 

8. India goes after infrastructure

India Inc. made its reputation on application development and business process outsourcing. This year, they'll increase focus on infrastructure deals. "It would have been unheard of 10 years ago for an India-based provider to beat out an IBM, EDS, or CSC in an IT infrastructure deal in the United States or Europe," says Helms of K&L Gates. "I predict that 2014 will be the year where Indian-heritage providers become the biggest competitive threat for traditional US-based infrastructure powerhouse providers." Fersht of HfS Research forecasts a good year overall for Indian providers. "Many clients prefer the flexibility, work ethic, innovation, and cost-friendliness of many of the Indian IT services firms to the stagnating services of many of the Western incumbents, many of which will continue to lose market share in 2014," he says. "We expect this trend to continue apace in 2014."

 

9. Big deals get smaller, small deals get bigger

Multi-sourcing continues to be the name of the game. "Prior mega-deals will continue to be disaggregated and resourced in smaller pieces," says Wagner of Alsbridge. At the same time, however, many smaller deals will be rolled up into midsize deals as customers seek more leverage with their vendors, Wagner says.

 

10. Governance gets harder

"With increased adoption of global business services and the growing complexity and diversity of vendor portfolios, the governance function will become an even more critical capability that enables organisations to manage performance, risk and compliance," says KPMG's Lepeak. "However, most organisations will face challenges in recruiting and hiring skilled resources due to a talent shortage in the governance arena."

From http://www.cio.com.au/ 01/20/2014

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Investors Urged to Help Transform Cyberjaya into Global Technology Hub

 

Cyberview Sdn Bhd, the entity spearheading the development of Cyberjaya, is calling on technology companies, both foreign and local, to set up operations in the area in efforts to transform Cyberjaya from the premier ICT hub to a global technology hub. Cyberview's ambitious aim is by leveraging on the upcoming Malaysian Global Innovation and Creativity Centre (MaGIC) that will be set up in Cyberjaya, as part of the government's efforts to spur entrepreneurship, creativity and innovation. "We are identifying other focus areas such as big data, cloud, social business and technology-related activities for Cyberjaya," Cyberview Managing Director Faris Yahaya said. The new niche areas would complement the current clusters of information technology, shared services and outsourcing as well as creative multimedia in the hub.

 

Elevating Cyberjaya to a global scale would attract more foreign direct investments into the country, help strengthen local technology firms and create a high-value workforce, he said after a visit to the Malaysian National News Agency, Bernama. "Cyberjaya will appeal to multinationals (MNCs) for more infrastructure investments," he said. Cyberview also intends to team up with more joint venture partners in developing the remaining land in Cyberjaya as well as in the mixed development of Cyberjaya City Centre. "We hope to work with partners such as those from the technology, lifestyle and healthcare sectors to further develop Cyberjaya," he said.

 

Present at the briefing were Bernama General Manager Datuk Yong Soo Heong, Deputy Editor-in-Chief for Domestic News Datuk Zakaria Abdul Wahab, Deputy Editor-in-Chief for Bernama Economic Service Amer Hamzah, and Deputy Editor-in-Chief for Bernama TV Mokhtar Hussain. Cyberview is talking to partners including renowned property developer SP Setia Bhd to develop the RM6 billion Cyberjaya City Centre, a mixed development project of commercial, residential and corporate office space. The deal with SP Setia is expected to be finalised by the second quarter of this year, with the property developer undertaking the first two phases, he said.

 

Cyberview hopes to rope in more partners for other phases of the project, he added. Currently, some 607 hectares (ha) of land in Cyberjaya housing over 800 companies including 38 MNCs, have yet to be developed. Out of this, 106.4ha has been earmarked for development by Cyberview, Faris said. Cyberview expects the gross development value of Cyberjaya to hit RM20 billion by 2016, up from RM11.1 billion in 2013. One of the major projects underway include the RM1.05 billion housing project undertaken by Cyberview and Gadang Holdings Bhd. Spread over 50ha in Cyber 9, the mixed-use project is divided into four phases and involves the construction of 2,500 housing units.

From http://www.bernama.com/ 01/23/2014

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Latest Report: Top 10 Countries with Fastest Internet Connection in the World

 

Bangalore: It may seem strange if the latest reports by Akamai technologies is to go by, the enhanced internet speed is to come with positive economic effects and vice versa. The ranking was based on the average peak connection speeds from traffic flowing through Akamai’s global network from July through September 2013. The report says that the first four positions were bagged by Asian countries and the global average stood at 17.9 Mbps. Listed below are the top 10 countries with fastest internet connection in the world as compiled by Bloomberg. With almost 82 percent of the population using the internet and having 11 million registered IP addresses, Belgium clocked 38.5megabits per second speed to attain the tenth position. The newly attained speed is noted to be an increase by 18 percent when compared to the previous year.

From http://www.siliconindia.com/ 01/29/2014

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Worldwide and Regional Public IT Cloud Services 2013-2017 Forecast

 

This IDC study forecasts revenue growth for public IT cloud services through 2017, segmented by five functional categories within eight regions/countries. The forecast data, driven by IDC's key forecast assumptions for public IT cloud services development and adoption, leads to the study's key conclusions regarding cloud offerings' revenue and growth impacts on the IT industry, customer adoption shifts among the five IT cloud services categories, and shifting adoption patterns among the eight regions/countries. According to IDC Chief Analyst Frank Gens, "The cloud services market is now entering a dramatically different 'Chapter Two' phase, with the scale of adoption rising, the type of customers shifting, and the type of solutions radically expanding. It will be essential for cloud services providers to reexamine their cloud strategies, preparing for a marketplace focused intensely on business innovation, industry transformation, a new generation of "killer apps" based on a fusion of cloud services and Big Data, and increasingly pressured pricing and operating models. How suppliers navigate the next two years will tell us a lot about who the IT market leaders will be for the next two decades."

 

From http://ca.finance.yahoo.com/ 02/06/2014

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The Global Military IT, Data and Computing Market 2014-2024

 

The Global Military IT, Data, and Computing Market 2014-2024 offers the reader detailed analysis of the global Military IT, Data and Computing market over the next ten years, alongside potential market opportunities to enter the industry, using detailed market size forecasts. Recent years have witnessed the spiraling importance of network-centric warfare (NCW), which utilizes digitized operational assets to leverage information supplied in times of war. Various technological and structural efforts aim to create an information-based army that is capable of responding to threats more quickly, thereby effectively fighting asymmetric enemies. The Global Military IT, Data and Computing Market 2014-2024 provides detailed analysis of the current industry size and growth expectations from 2014 to 2024, including highlights of key growth stimulators. It also benchmarks the industry against key global markets and provides detailed understanding of emerging opportunities in specific areas.

 

Key Features and Benefits

The report provides detailed analysis of the market for Military IT, Data and Computing during 2014-2024, including the factors that influence why countries are investing or cutting expenditure on biometric systems. It provides detailed expectations of growth rates and projected total expenditure. Public and private partnerships are crucial to effectively combat cyber-attacks. The costs of developing effective cyber defenses are increasing rapidly due to advancements in technologies, and defense ministries around the world have realized that developing these solutions by themselves would result in expensive procurement costs. When a joint development project is undertaken however, the RandD costs are shared by all countries in the consortium, with almost all member countries procuring a system, resulting in lower unit costs.

 

Key Market Issues

The US, the highest spender on Military IT, Data and Computing systems has spent a vast amount of money on the development of enterprise resource planning (ERP) systems over the last decade. However, as the Army, Navy, and Air Force look to implement these systems, they are struggling with time delays and cost overruns. The emergence of affordable, smart mobile devices, along with advances in wireless communications such as 4G, WiFi, and Bluetooth, have worked to increase the vulnerability of national networks, with a large number of business enterprises widely adopting mobile devices. Even critical infrastructure entities, including tactical military units and electronic grids, are employing commercial wireless technology into their operations. This area poses a tough challenge for cyber security providers, as the increasing capability of mobile phones is also expected to increase the complexity of attacks faced by these devices.

 

Attacks from malware makes it important for defenders to identify the source of the malware so that similar patterns can be tracked and observed for flaws, and a proper response to the attack can be delivered without causing undue inconvenience to the entire cyberspace community. This challenge stems from the fact that the cyber security institutional eco-system, which consists of a broad set of international, national, and private organizations, has unclear and overlapping boundaries, as well as differing capacities, due to which a comprehensive database on such malware has not been developed.

From http://www.prweb.com/ 02/07/2014

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Global IT Business Confidence Research Report 2014: Worldwide Industry Share, Investment Trends, Growth, Size, Strategy and Forecast Research Report

 

“IT Business Confidence Report Q1 2014” is a new report by Kable that analyzes IT industry executives' views on the global economy, expectations of customer confidence, supplier prices, key business concerns, and how executives' future investments are set to change in Q1 2014. This report also gives you access to regional analysis of industry outlook, industry and company growth prospects, future opportunities, staff hiring, and sales performance. Apart from providing access to the opinions and strategies of global IT industry executives, it also examines their actions surrounding business priorities, threats and opportunities, and future investment areas over the next six months. Moreover, this report provides a comparative analysis of survey results with Q4 2013 wherever applicable.

 

Introduction and Landscape

Why was the report written?

This report is the result of an extensive survey drawn from Kable's exclusive panel of leading global IT industry executives. The report analyzes current economic conditions prevailing across the globe and their impact on the IT industry, and forecasts company and industry growth prospects over the next six months. Furthermore, it provides information about the impact of customer confidence, supplier prices, and staff headcount likely to affect the investment decisions of the industry over the next six months. Additionally, this report tracks the change in executives' perceptions during the last three months, by providing a comparative analysis of survey results with the previous quarter.

What is the current market landscape and what is changing?

Overall, 78% and 69% of global IT industry executives are optimistic about the future growth prospects of their company and the industry, respectively, over the next six months. Optimism towards company growth prospects has improved by nine percentage points in Q1 2014, compared to Q4 2013 results.

 

What are the key drivers behind recent market changes?

Increased customer confidence will positively impact IT business as the prices of ICT products and services are stabilizing and service providers are becoming more competitive.

What makes this report unique and essential to read?

“IT Business Confidence Report Q1 2014” is a new report by Kable that analyzes the industry sentiments globally on the latest economic and customer issues and their impact upon investment decisions and growth prospects within the IT industry. This report also examines executives' opinion about the current and future state of the economy and its retrospective effect on the industry. Furthermore, it analyzes the likely effect of ICT products and services price changes, sales performance, and staff headcount within the industry over the next six months. In addition, it provides an overview of the key priorities, threats, and opportunities for the global IT industry over the next six months. Furthermore, it also tracks the change in industry executives' thought process, by providing a comparative analysis of survey results with Q4 2013, wherever applicable.

 

Key Features and Benefits

Project industry trends and industry growth expectations in the next six months, and understand business confidence to make informed business decisions. The report drives revenues by understanding future product investment areas and key growth regions. Readers will be provided with a clear uncovering of key challenges and opportunities, and identify the key priorities likely to affect industry growth prospects. The report clearly forecasts the change in supplier prices for various products, which are likely to influence the industry's growth prospects over the next six months. Identifies the major changes in customer confidence levels in the IT industry over the next six months.

 

Key Market Issues

According to IT industry respondents, the present economic conditions in Africa are deemed to be unfavourable. In the Q4 2013 survey, similar opinions were recorded. Cybercrime, the state of the global economy, and the performance of the Eurozone are key concerns among global IT industry executives. Global IT industry executives forecast that the price of software apps will increase by 1.1% on average over the next six months. In total, 62% of global IT industry executives anticipate either a 'very positive' or 'positive' change in customer confidence over the industry, in the next six months. Industry executives exhibit high levels of optimism towards company growth prospects compared to industry growth prospects, in the next six months.

To Buy the Copy of This Report Visit: http://www.marketresearchreports.biz/analysis/187544.

 

Key Highlights

Of respondents, 61% anticipate a positive change in the global economic outlook over the next six months. In comparison to the previous quarter, the percentage of respondents who expect a positive change has increased by two percentage points. IT industry executives plan to increase investments in the areas of new product development and social media strategy in the next six months. Executives operating in North America and Asia-Pacific anticipate the highest average sales increase of 6.0% and 7.1%, respectively, over the next six months. Industry executives operating in Europe anticipate an average increase of 1.6% in their current workforce. Executives operating across the globe consider 'increasing sales', 'customer retention', and 'improving operational efficiency' as key priorities over the next six months.

 

Latest Report

Strokes can be classified as either ischemic or hemorrhagic, where an ischemic stroke is characterized by failure in proper blood supply to a part of brain due to blockage (due to blood clots or arthrosclerosis) created in the blood vessel. These blood clots have the ability of travelling to brain either from heart (cardioemblic stroke) or from another artery (artery-to-artery embolization).Acute ischemic strokes can be caused by building up fatty materials along the walls of artery, breaking off atheroma from the artery wall and getting stuck in a smaller artery, blood clots which break loose from heart valves also known as embolus, inflammation or infection to an artery, drugs like cocaine and amphetamines which narrow the blood vessels and sudden drop in blood pressure. According to the WHO,each year 15 million people suffer from stroke worldwide. The global acute ischemic stroke treatment market can be segmented on the basis of drug treatmentsand surgical procedures.

 

Acute ischemic stroke (AIS) treatment marketis driven by aging population which has higher incidence of AIS.Other drivers of this market include recent launch of novel new generation drugs, growing research investments andincreasing prominence of telemedicine.A major growth avenue in this market opened with the launch of Desmoteplase, a novel next-generation thrombolytic, which has an extended therapeutic time window when compared with the current standard of care. North America is considered to be the largest AIS treatment market because of highest prevalence and incidence of AIS and comparatively high AIS therapy cost in this region. In the United States, AIS is the third leading cause of death as well as one of the leading causes of disability. Europe is second largest market for AIS treatment as the major countries such as the U.K., Germany, Spain and Italy have the highest prevalence and incidence of AIS from this region. Asia-Pacific market is considered to be the most attractive market for AIS. Countries such as India and China have recently experienced a rise in incidence of AIS and the patients in this region are increasingly accepting various new treatments.

 

Some of the key players of this market include Bayer, Bristol-Myers Squibb, BoehringerIngelheim, Lundbeck, ThromboGenics, Vernalis and Others. This research report analyzes this market depending on its market segments, major geographies, and current market trends. Geographies analyzed under this research report include

North America

Asia Pacific

Europe

Rest of the World

This report provides comprehensive analysis of

Market growth drivers

Factors limiting market growth

Current market trends

Market structure

Market projections for upcoming years

 

This report is a complete study of current trends in the market, industry growth drivers, and restraints. It provides market projections for the coming years. It includes analysis of recent developments in technology, Porter’s five force model analysis and detailed profiles of top industry players. The report also includes a review of micro and macro factors essential for the existing market players and new entrants along with detailed value chain analysis. Clostridium is a gram-positive bacteria which belongs to phylum Firmicutes, it’s an obligate anaerobe capable of producing endospores. Clostridium botulinium, Clostridium difficle, Clostridium perfringens, Clostridium tetani and Clostridium sordellii are the different species of clostridium responsible for diseases in humans. Clostridium tetani is the etiological agent of tetanus, Clostridium botulinum is the etiological agent of botulism, Clostridium perfringes is one of the etiological agents of gas gangrene, Clostridium sortellii is capable of causing pneumonia, endocarditis, arthritis, peritonitis, and myonecrosis and Clostridium difficle is etiological agent of diarrhea.

 

The global clostridium diagnostics market can be segmented as follows:

Diagnostic tests

Counterimmunoelectrophoresis

Fluorescent-Antibody Assays

Poloymerase Chain Reactions

Emerging Diagnostic Technologies

DNA Probes

Monoclonal antibodies

Immunoassays

Differential Light Scattering

Microcomputers and Automation

Artificial Intelligence

Liposomes

Flow Cytometry

Chromatography

MRI

Gel Microdroplets

Others

 

Clostridium diagnostics market is driven by rising population, growing awareness about clostridium related disorders and technological developments in diagnostics equipment like artificial intelligence and automation. Prevalence of clostridium and its different species was observed more in North America and Europe compared to Asia-Pacific and Rest of World. Thus, North America currently leads this market and is followed by Europe. Asia-Pacific is a growing market for clostridium diagnostics with rapid economic development, growth in awareness about critical diseases and their prevention and highly populated countries in the world such as China and India with mediocre or developing healthcare infrastructure. Brazil and Gulf countries are considered to drive the clostridium diagnostics market in Rest of World.

 

Some of the major companies contributing to the global clostridium diagnostics market include Abbott Laboratories, Beckman Coulter, Inc., Biochem Pharmaceutical Industries Ltd., Johnson & Johnson Services, Inc., Olympus Corporation, F. Hoffmann-La Roche Ltd, Siemens and others. This research report analyzes this market depending on its market segments, major geographies, and current market trends. Geographies analyzed under this research report include

North America

Asia Pacific

Europe

Rest of the World

This report provides comprehensive analysis of

Market growth drivers

Factors limiting market growth

Current market trends

Market structure

Market projections for upcoming years

 

This report is a complete study of current trends in the market, industry growth drivers, and restraints. It provides market projections for the coming years. It includes analysis of recent developments in technology, Porter’s five force model analysis and detailed profiles of top industry players. The report also includes a review of micro and macro factors essential for the existing market players and new entrants along with detailed value chain analysis.

From http://www.prweb.com/ 02/14/2014

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IDC Predicts the Top 10 ICT Trends for APeJ in 2014

 

The ICT spending of the Asia Pacific excluding Japan (APeJ) region in 2014 is projected to grow by around nine percent, according to IDC's latest report. The growth is expected to be driven by large markets, such as China, and emerging markets including India and Indonesia. According to Claus Mortensen, principal for Emerging Technology Research at IDC Asia/Pacific, the 3rd platform (consisting of big data, cloud, mobility and social) will have a huge impact on how IT is adopted in 2014. The 3rd platform technologies will revolutionise the areas of software, communications, hardware and even services, he added. The report, titled "IDC Asia/Pacific (excluding Japan) ICT 2014 Top 10 Predictions", draws upon the latest IDC research and internal brainstorming sessions among IDC's regional and country analysts. Following are the trends that IDC believes will have big commercial impact on the APeJ ICT market.

 

1.CYOD will replace BYOD

While the Bring Your Own Device (BYOD) model enables employees to be mobile, it poses security problems, such as loss of sensitive information, to the enterprise. IDC predicts that organisations evaluating mobility strategically will thus look to Choose Your Own Device (CYOD), where eligible users will be given a choice of devices that they can use for work, as the main adoption model in 2014. With CYOD, management and security can be standardised and guaranteed, and business processes can be mobilised.

2.One-to-one marketing will be redefined to become socially and contextually aware

As big data and analytics, cloud, mobility, and social come together in an unprecedented way to create entirely new business value solutions and change the technology field, they are enabling intelligent solutions and innovations that drive significant change. IDC forecasts that 2014 will be the foundation year where these methodologies and tools will be introduced in APeJ and used to redefine personalised marketing.

 

3.Geolocation data will help organisations' improve their relationship with customers

Many organisations in APeJ will have access to or the ability to analyse consumer geolocation for the first time in 2014, according to IDC. As geolocation can enrich other forms of data and provide information on a customer's behavior and habit, organisations can use the information to create opportunities to engage their customers as individuals. It is also projected that organisations will be creating applications that request legal permission from customers to collect and sell their behavior information, thereby building a positive relationship with their customers.

4. Big Data as-a-Service (BDaaS) will make its entrance

Big Data as-a-Service (BDaaS) is an integration of four key offerings: non-transactional data (sensor readings, clickstream data, video, social interaction); data storage services with adequate availability zones or clusters; compute resources offered by the same cloud provider that hosts the data storage; and analytic tools and products, or industry-specific applications, running on the same cloud services as the compute resources. IDC expects that in Australia and Singapore, just enough of the four key offerings will come together to allow more agile organisations to leverage BDaaS, and take those initiatives to production.

 

5.  eCommerce boom will give rise to new consumption models and industries

Mobile commerce is particularly well suited for the APeJ region and thus, IDC predicts that most eCommerce providers will expand their capabilities for mobile shopping in the near future. It is expected that in 2014, many types of mobile app providers will incorporate commerce functions into communications, social networking and gaming apps. This, in turn, may help topple the dominance or near-monopolies of existing eCommerce players.

6. Technology and web-based giants will move into adjacent business areas signaling a new wave of business disruption

Telecom service providers, web giants and Over-the-Top providers (OTTPs) are expected the first tentative steps towards capturing new types of business opportunities the ICT market in 2014. 

 

7.Internet of Things (IoT) will revolutionise products and business models

In 2014, IoT will have more impact on the way cities function, industries operate, companies compete, employees work and consumers live. However, much of the innovation that drives the industry forward is expected to come from entrepreneurial new IoT application vendors and analytics companies instead of traditional vendors.

8.Partner community platforms will become the melting pots of business innovation

Investment priorities of enterprises towards "ecosystem ICT", where technologies are harnessed from the enterprise to its partners and customers, are expected to increase in 2014. Organisations with business processes more aligned to "supply chain" -- such as those in the manufacturing, healthcare, logistics, FMCG and oil and gas industries - are ideal candidates for this transformative change.

 

9."Software-defined" infrastructure to become a formal transformation agenda

Software-defined infrastructure has the potential to resolve a number of complex issues that are inherent in the data centre due to years of buying best-of-breed point solutions. The future of the data center will include general purpose servers and specialty systems that can manage varied workloads. IDC forecasts that enterprises - especially those that are moving towards cloud in an aggressive fashion - will look for a software-defined data centre as application-aware environment becomes increasingly critical to enterprises. 2014 will be the year where we will see the start of formal discussions with and among CIOs.

10. 2014 will see the perfect storm for project failure: The combination of Mobility, Analytics, Social and the Cloud

 

IDC predicts that by 2015, the increasingly frequent application of these technologies to meet business demands will increase the risks of project failure to unacceptable levels, forcing CIOs to adopt new risk mitigation strategies. While many projects may successfully reach production-ready status, ROI targets will be missed from inadequate planning for service management. When combined with the impact of 'cloud speed' and a region-wide drought of IT skills, the potential for serious project failure is large. Regional CIOs are not unaware of project risks, and in some cases the potential for failure will slow adoption of new technologies dramatically. However, demands for new services from business managers will force the CIO to find a way of risk mitigation.

From http://www.computerworld.com.sg/ 12/04/2013

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ICT to Be a Catalyst for Transformation to Drive Connected Industries

 

The convergence of the various industries is expected to spark innovation opportunities, especially in the area of connected industries which will be significantly enhanced through the use of information and communication technologies (ICT). "Connected industries will be a catalyst for efficiency and productivity by linking power, data and signals to enable greater automation processes, creating 'intelligent devices,'" says Nitin Bhat, Partner, Frost & Sullivan Asia Pacific. Key examples of industries expected to undergo ICT driven transformations include automotive (connected cars), healthcare (connected health) and manufacturing (smart manufacturing), all of which will be influenced by IoT.

 

2014: Internet of Things (IoT) a pivotal catalyst for the ICT industry

The Internet of Things (IoT) is set to be a key area of interest for IT buyers and sellers in 2014. The explosion of IoT activity over the next few years will be driven by the nexus of low cost sensors, cloud computing, advanced data analytics and mobility. Andrew Milroy, Vice President, ICT Practice, Frost & Sullivan Asia Pacific believes that IoT will be significant. "Numerous opportunities will emerge as more and more data is generated by machines ('things') than human beings." He added, "These include the ability to analyse and use vast amounts of data, to store data and source application functionality in/from the cloud, to create, manage and support apps that enable the operation and management of IoT implementations and to provide high speed connectivity between objects and the people, who work with them and use them."

 

2014: Telecoms market will continue to experience positive growth

For the traditional telecoms revenue comprising of voice and data, it was estimated at USD532.5 billion and is expected to reach USD608.5 billion by 2018. For the Southeast Asia region, in which Singapore is part of, the CAGR is expected to grow by 2.57% over the next 5 years and will be driven by generous voice and data packages through the bundling of services to reduce drop out rates and drive steady growth. "For the Singapore market, mobile penetration has already exceeded 100% and there is a rising trend that consumers are carrying two or more handheld smart devices and hence effective average revenue per user (ARPU) will be a challenge for service providers," says Nitin Bhat, Partner, Frost & Sullivan Asia Pacific. Service providers need to re-evaluate their portfolio and introduce new services targeted at the digital lifestyle of the consumer and their participation in the paradigm of Internet of Things (driven by the increasing ubiquity of high speed connectivity of physical and virtual objects). "To stem the loss of revenue to third party content providers such as Viber, they will need to evaluate new partnership / business models with non-traditional value chain players or utilise strategies such as developing effecting pricing strategies," opined Bhat.

 

2014: Technology to drive healthcare transformation

The delivery of healthcare services is challenged by rapidly aging populations, disparity in healthcare access, shortage of medical resources and rising costs, while an increasingly technology-conversant patient is rapidly raising expectations for better healthcare information and care. "Increasing application of technology such as telehealth, mobile and digital health can be instrumental in mobilising scarce resources and managing efficiency. Over the last decade, the focus has been on implementing technology and applications that improve operating efficiency and achieve cost savings," says Rhenu Bhuller, Senior Vice-President, Healthcare Practice, Frost & Sullivan Asia Pacific. Stakeholders in the healthcare industry, particularly providers and patients are becoming far more aware of the benefits and applications of technology in healthcare. "Healthcare providers are now looking for measurable ROIs on their investments. Technology areas demanded by providers include knowledge and tools to support better patient outcomes, improvements in workflow efficiency and healthcare service mobility," she added.

 

2014: Automobiles: Immense possibilities for development

The Google car provides a hint of the immense possibilities with the convergence of the car with the Internet. For instance, its 360 degree Laser Detection (LIDAR) has made it possible to achieve map-accuracy as close as 10cm, a milestone in automotive navigation input capabilities. Connecting the car to the cloud is likely to bring about a host of opportunities - ranging from self-driving cars to involvement of artificial intelligence software in which there will be no driver involvement. "We expect that the car will eventually be connected to the following; Home (Home Energy Management System), OEM (Location based services), Infrastructure (Vehicle to Vehicle Communication) and Social (Social Network)," says Vivek Vaidya, Vice President, VP, Automotive & Transport Practice, Frost & Sullivan Asia Pacific. However, as car manufacturers are not yet equipped to drive the transformation of the 'smart cars', this is a lucrative opportunity for ICT companies to work with automobile manufacturers to transform the industry.

From http://www.prnewswire.com/ 12/06/2013

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A10 Networks Chosen for Top Global 75 Companies by MIS Asia

 

A10 Networks™, a technology leader in Application Networking, today announced that it has been selected by MIS Asia as part of the Global 75 in the MIS Asia Strategic 100 for 2013, the index of the 100 top ICT vendors of the year. The awards and list of companies were announced and published in the November-December 2013 issue of MIS Asia. The MIS Strategic 100 Awards is made up of the top hundred ICT (information and communication technology) companies that were considered to have great value to both public and private organizations across Asia. According to MIS Asia, the companies were "chosen by the region's most progressive enterprise technology partners and industry experts" who provided "the best and most reliable technologies." The honorees for the award were selected from a list of major players in the global information and communication business. They were then placed into three categories -- Regional 20 comprised of businesses focused mostly in Asia, Global 75 for companies recognized globally, and Rising Stars which are new companies driving technology trends.

 

The nominees were selected based on recommendations from the editorial board of MIS Asia and the panel of Strategic 100 judges, which comprised Hood Abu Bakar, General Manager, Information & Communication Technology, Malaysia International Shipping Corporation Berhad, Malaysia; Raul Paolo Miranda, Deputy Director, Technology Solutions Division, National Volunteer and Philanthropy Centre, Singapore; Andy Tan, CIO, RHB Bank, Malaysia; Associate Professor Daniel Tan, Director, Centre for Excellence in Learning & Teaching, Nanyang Technological University, Singapore. The honorees were chosen based on five criteria -- industry leadership, products and services innovation, global impact, contribution to industry development and financial performance. "We are delighted that A10 Networks has been recognized for the first time as part of the global 75 vendors in the MIS Strategic 100 Awards this year," said Lee Chen, Founder and CEO of A10 Networks. "We are very proud of the industry validation and recognition of our efforts to continue to grow A10's presence globally and in the region."

 

About A10 Networks

A10 Networks was founded in Q4 2004 with a mission to provide innovative networking and security solutions. A10 Networks makes high-performance products that help organizations accelerate, optimize and secure their applications. A10 Networks is headquartered in Silicon Valley with offices in the United States, United Kingdom, France, The Netherlands, Germany, Spain, Brazil, Japan, China, Korea, Taiwan, Hong Kong, Singapore and Malaysia. For more information, visit http://www.a10networks.com A10 Networks, A10 Thunder, vThunder, ACOS, aCloud, aFleX, aXAPI, aVCS, Virtual Chassis, SoftAX, and aFlow are trademarks or registered trademarks of A10 Networks, Inc. in the United States and other countries.

From http://finance.yahoo.com/ 12/09/2013

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Text2Teach Cited as Exemplary ICT Innovation for Education

 

Innovative Learning System Text2Teach was recognized as one of the exemplary Information Communications Technology (ICT) innovations for education in the recent “Asia-Pacific Ministerial Forum on ICT in Education (AMFIE) 2013” in China. “Less than 10 projects, representing the best practices in the region, were selected to participate in the ‘AMFIE Gallery Walk’, withText2Teach included among the selected projects,” said Fernando Esguerra, OIC for Globe Corporate Social Responsibility. Esguerra said he is proud of Text2Teach and also of Globe for being the only telecommunications organization present in the forum and recognized for its involvement in the Text2Teach project. Organized by the United Nations Educational, Scientific and Cultural Organization (UNESCO), key players from the region were invited to showcase successfully implemented ICT in Education innovations through a “Gallery Walk”. The move was in line with AMFIE’s objective to raise awareness and initiate focused reflection on key issues and concerns on ICT for education as well as future activities on the application of ICT to achieve education for all.

 

AMFIE is an annual platform for policy-level knowledge exchange and dialogue. The Forum showcases a number of promising ICT innovations and experiences in developing, adapting and/or monitoring ICT in Education policies and practices in countries at different development levels. Text2Teach is a mobile learning package which uses a smartphone and a specialized SIM card to download comprehensive educational videos of Math, Science, English, and Values Education subjects for 5th and 6th grade students. It utilizes Globe Telecom’s mobile network to allow teachers even in remote areas to access educational materials to supplement their lessons. Text2Teach has been deployed to 816 Philippine public elementary schools and has served 309,672 students and trained 2,617 teachers across 14 provinces, 15 cities, and 26 municipalities. The project is being implemented by the Text2Teach alliance composed of Nokia, Globe, Pearson Foundation, Ayala Foundation, Toshiba and Department of Education. Text2Teach is one of the projects under the iAccess pillar of Globe CSR which advocates quality education and social services for all.

From http://technology.inquirer.net/ 12/10/2013

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Top Ten ICT Predictions for 2014 Revealed!

 

Washington, Dec. 10: Information and Communication Technology (ICT) spending is expected to grow to 8.7 percent in the Asia-Pacific region, research firm IDC has revealed. Principal analyst at IDC Asia Pacific, Claus Mortensen said that marketing will be perhaps the biggest driver for the use of cutting edge IT as they seek new innovative ways to reach out to and sell to customers. The firm pointed to the top ten key ICT predictions for the coming year, which include enterprise mobility turning from 'bring your own device' (BYOD) to choose your own device (CYOD). The BYOD strategy is expected to be dead in 2014 as organizations evaluating mobility strategically will look to CYOD as the main adoption model where management and security can be standardized and guaranteed, and business processes can be mobilized. Personalized marketing will be the next big thing, as one-to-one marketing will become socially and contextually aware, along with geolocation data advantage that would allow firms access to or the ability to analyse consumer geolocation for the first time. IDC pointed that organizations will be aiming at personalized services and having geolocation data will create unique opportunities for organizations to engage individuals as individuals.

The top ten ICT predictions for 2014 include
:
1. Enterprise mobility turns to CYOD as BYOD strategy dies
2. One-to-One marketing will become socially and contextually aware
3. Firms will push the boundaries with geolocation data
4. Big Data as-a-Service (BDaaS) rises
5. New industries rise amid xCommerce boom
6. Technology and web-based giants will move into adjacent business areas
7. The Internet of Things will revolutionize products and business models
8. Partner community platforms will become the melting pots of business innovation
9. "Software-defined" infrastructure will become a formal transformation agenda
10. Combination of mobility, analytics, social and the cloud

From http://www.newkerala.com/ 12/10/2013

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Asia/Pacific (Excluding Japan) 2014 Top 10 ICT Predictions

 

"Although IDC does expect markets like China to accelerate its growth in IT spending in 2014, we also expect this to be an exception to the overall outlook for the coming years. The region still has a few markets that have just started showing their growth potential -- Myanmar in particular and possibly the Philippines going forward -- but the trend is clear: The Asia/Pacific region overall has reached a level of maturity where double-digit growth is dissipating fast. The region remains the most reliable engine for growth however, and multinational companies and Asian companies alike will continue to relentlessly look to Asia for future opportunities," says Claus Mortensen, principal, Emerging Technology Research, IDC Asia/Pacific.

From http://ca.finance.yahoo.com/ 12/23/2013

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3D Printing and Wearable Tech to Transform Asia CIOs' Role

 

Among Gartner's latest top 10 predictions on global IT market, the rising of 3D printing and wearable tech are expected to be most significant to Asia's CIOs. The research firm noted the by 2018, 3D printing will result a minimum loss of US$100 billion per year from intellectual property (IP) theft. Manufacturers are expected to take the biggest hit, as 3D printers can allow IP theft to easily scan and produce large quantities of items that exactly replicate the original products, according to Michael Warrilow, research director at Gartner, in his recent visit in Hong Kong. "At least one major western manufacturer will claim to have had IP stolen for a mainstream product by thieves using 3D printers (by 2015)," stated the firm.

 

Massive impact to Chinese manufacturers

He said the accessibility of 3D printers can also tremendously bring down the cost and take the manufacturing locations much closer to consumers, reducing the value of low cost manufacturing plans in Asia, particularly in China. "The potential impact [to the Chinese manufacturers] is massive, in a negative way," he said. "It is not going to get rid of manufacturing, but 3D printing will allow mass customization and personalization." Apart from losing its advantage in cost competitiveness and customization, Chinese manufacturers also lack the ability to assert IP, creating a more challenging environment for them. "This has already happened to music and it has happened to books in some degree," added Warrilow. "Industries are being transformed in the digital era, it is happening in the marketing (industry) right now, we believe manufacturers will go through the same with 3D printing as a catalyst." The earlier the Asia and Chinese manufacturers and their CIOs realize the situation and prepare for it, the more likely they can reduce the risk. He said manufacturers could start looking at protective measures like stamping or sealing their products or working with insurance company to develop protection policies.

 

75% of sensitive data will not be protected

Gartner also predicted that "by 2020, enterprises and government will fail to protect 75% of sensitive data, and declassify and grant broad/public access to it." "The reason why is pretty clear because it's really unrealistic and unlikely to protect the vast amount of data," said Warrilow. The research firm said at least one more Snowden or WikiLeaks moment will occur by 2015 and more NSA-like organizations will develop technics to access corporate data that both enterprises and governments will find it very challenging to protect. Instead of fencing all the data, he said enterprises should focus on data classification and apply maximum protection to only the top 25% of data. "So I'd tell the CIOs to close their eyes, take a deep breath and let it go," he said. "But they can't. They may be so fixated on it that they will have the ultimate security, but it still won't work and their businesses slowly disappear into the digital horizon." Warrilow added it is important to have good security, but if such protection "does not support the business model and the transformation it needed, it's not worth it."

 

Privacy and IoT

He noted part of the reasons enterprises will find it difficult to protect all their data is that more consumers are willing to "barter their personal data for cost saving, convenience and customization." Gartner predicted that in three years (2017), 80% of consumers are willing to do that. "Consumer interest in self-tracking also suggests that consumers are investing more time and energy in collecting data about themselves," said the research firm. "They increasingly view such data as a key asset for life improvement, which is potentially consistent with the idea of trading it for value under the right circumstances." Warrilow added that IoT is expected to pick up even faster in Asia, where mobility is more prevalent. Consumers' interest to collect and trade their personal data means enterprises will find it difficult to protect sensitive data. But it will also create business opportunities as "by 2020, consumer data collected from wearable devices will drive 5% of sales," according to Gartner.

 

What do these mean to the CIOs?

According to Warrilow, more organizations will introduce new titles like Chief Digital Officer (CDO), whose specific job is to raise the enterprises digital footprint and grow the business via digital channels. CIOs need to be able to transform into these roles or eventually being replaced from CDOs. "I'd like to see the CIOs to become CDOs," he said. "But many will keep the traditional role and won't be the CIOs by 2024, or they may have a CDO to replace its job by then." "CIOs are also encouraged to move beyond the three to five years planning horizon, as the implications of these technologies covers to 2020 — 2022. These changes are societal to human changes, they will come with discomfort and require the CIOs to be a true leader of technological change, rather than just a leader of technologies," Warrilow concluded.

From http://www.computerworld.com.sg/ 02/03/2014

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CommunicAsia2014, EnterpriseIT2014 and BroadcastAsia2014 Showcase Breakthrough Technologies for an Increasingly Connected World

 

Social media, big data analytics, OTT, multi-platform screening and CYOD (Choose Your Own Device) have been cited in various industry reports as some of the key trends to watch in 2014. These trends are fuelled by a steep increase in consumption of data and entertainment on mobile devices, with mobile data traffic in Asia Pacific expected to exceed the rest of the world by 2017. End-users now seek reliable and seamless services on the go; and the industry is responding with a proliferation of cutting-edge solutions such as business analytics, cloud services, social TV, and second/multi screens that help consumers stay connected in an evolving digital world. "As the dominance of mobility proliferates in every aspect of our lives, businesses in Asia need to be agile and flexible to reach out to the always-connected consumer, while maintaining a competitive edge in the market. Our comprehensive showcase of the latest products and solutions including connected devices, multi-screen broadcasting, satellite mobility applications and ultra HD, across CommunicAsia, EnterpriseIT and BroadcastAsia will enable companies to explore sustainable business models to remain competitive and current," says Mr. Victor Wong, Project Director of Communication Events, Singapore Exhibition Services.

 

The application of these technologies will be intertwined throughout the three exhibitions and conferences. Visitors will not only get to experience the convergence of technologies, they will also get to unlock new business pathways with access to networking with major global industry players. CommunicAsia2014, EnterpriseIT2014 and BroadcastAsia2014: Where Mobility and Connectivity Take Centre Stage. Enabling technologies for the entire mobile ecosystem, ranging from satellite communications, embedded technology, mobile technologies to multi-platform screening and broadcasting, will come together during CommunicAsia2014, EnterpriseIT2014 and BroadcastAsia2014 when the industry's most established event opens from 17 to 20 June 2014 at Marina Bay Sands, Singapore.

 

CommunicAsia2014 together with EnterpriseIT2014 will demonstrate how various technologies connect people, enterprises and cities with three new thematic clusters - NXT Cities, NXT Enterprises and NXT Connected Services:

-- NXT Cities - focuses on technologies that enable the progression towards a truly connected city

-- NXT Enterprises - spotlight on services that are designed to improve business operations, including business analytics and cloud services

-- NXT Connected Services - demonstrates the enormous potential for a personalised experience to stay connected at anytime, anywhere with any devices

 

Agilent, AppearTV, Eltek, KORE Wireless, PCCW Global, Siemens, ST Electronics and Toshiba Electronics are just some of many key market leaders whom have confirmed their participation at CommunicAsia2014 and EnterpriseIT2014. A part of CommunicAsia2014, SatComm2014 will return to provide a strategic base for the global satellite community to showcase the latest satellite communications and turnkey solutions that meets the critical needs of Asia's entire mobile ecosystem. Confirmed exhibitors include APT Satellite, Asia Broadcast Satellite (ABS), Asia Satellite Telecommunications (AsiaSat), China Satellite Communications, Inmarsat, Intelsat, MEASAT, SES and THAICOM.

 

BroadcastAsia2014 will feature the hottest state-of-the-art technologies and solutions from acquisition to production to delivery that will enhance the multi-screen experience for users 'on the go'. Key highlights include:

-- Sportscasting - featuring latest technological leaps related to sportscasting, from acquisition to production to delivery

-- ProfessionalAudioTechnology - an international showcase for professional audio equipment, services and technology

-- Cinematography / Film / Production Zone - a one-stop venue for the showcase of ground-breaking motion picture production tools and software

Confirmed exhibitors at BroadcastAsia2014 include Canon, EVS, GoPro, Gospell, Grass Valley, Harris and Playbox Technology.

 

Knowledge Transfer Platform

Comprising visionary keynotes and specialised industry sessions, the CommunicAsia2014 and BroadcastAsia2014 International Conferences bring a knowledge transfer hub and networking platform for attendees to debate and discuss critical upcoming trends such as disruptive technologies in the ICT and broadcast market landscapes, industry risk factors and models for success that will enable companies to ride the mobility wave and remain profitable. The CommunicAsia2014 Summit will examine exciting new trends such as using big data analytics to power the 'Internet of Things'. An impressive line-up of conference tracks will cover the latest hot topics including the 'Internet of Things', the rise of VSAT mobility solutions for land, air and sea, enterprise consumerisation and CYOD, presented by C-level industry thought-leaders from companies such as Celcom Axiata, Dell, SES, SingTel and Telekom Malaysia.

 

BroadcastAsia2014 International Conference will delve deep into OTT as well as the role of social media in the future of TV, whilst the Creative Content Production Conference 2014 will focus on content creation and distribution, and the technical aspects of 4K. An insightful series of conference tracks will cover the latest disruptive technologies that enable companies to increase eyeballs, with specialised tracks on Asian audiences and strategies for success in Asia. Experts from EVS, Media Prima Digital, Mediacorp, Nielsen and Sony will present case studies and share their thought-provoking ideas at the conferences. CommunicAsia, EnterpriseIT and BroadcastAsia saw more than 51,000 trade attendees from 100 different countries/regions in 2013.

From http://www.japancorp.net/ 02/06/2014

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APEC to Recognize 'Intelligent Transportation' Innovator

 

APEC has opened the nomination period for the APEC Science Prize for Innovation, Research, and Education, also known as the ASPIRE Prize, which in 2014 will honor a young scientist whose work has made an outstanding contribution to ‘intelligent transportation.’ The theme reflects APEC member economies’ focus on improving regional connectivity further during China’s year as APEC chair, including joint work on infrastructure development and the promotion of sustainable transportation solutions. It was selected in recognition of the bigger influence transportation is exerting on economic growth, environmental protection and people’s livelihoods as more APEC economies face rapid urbanization. “Infrastructure needs are becoming more apparent and must be addressed to support increasing flows of goods and people that are crisscrossing the Pacific Rim,” added Dr Alan Bollard, the APEC Secretariat’s Executive Director. “Joint research within the region is helping to improve infrastructure planning, construction and management to create more efficient supply chains, and in ways that take economic and environmental considerations into greater account.”

 

The ASPIRE Prize celebrates collaboration between APEC researchers, universities, research centers and businesses that fosters ideas and technologies which drive more robust, integrated and sustainable economic activity. Nominees are evaluated based on the merits of their research, as validated by scholarly publication, and collaboration with scientists from other APEC economies. This year’s ASPIRE Prize spotlights developments in areas such as civil engineering, intelligent transport systems, traffic engineering and urban planning. The goal is to encourage innovation that is vital to ensuring better connectivity in the APEC region. Asian economies will require about USD8 trillion in infrastructure development for the period between 2010 and 2020 alone, according to the Asian Development Bank. “'Intelligent transportation solutions will enhance the efficiency and effectiveness of regional connectivity and promote smart, clean and low-carbon urbanization,” said Dr. Agus Hoetman, Chair of the APEC Policy Partnership for Science, Technology, and Innovation which administers the ASPIRE Prize.

 

The award will be presented later this year. It is sponsored by Wiley and Elsevier, two publishers of scholarly scientific knowledge. The winner will receive USD25,000 in prize money. “The 2014 ASPIRE Prize recognizes scientists from the APEC region who are working together on innovative solutions and systems to solve transportation and urbanization challenges,” said Stephen M. Smith, Wiley’s President and CEO. “The award nominations that are submitted as APEC China 2014 gets underway will provide a window into how young researchers are contributing to the region's growth and connectivity,” concluded YoungSuk Chi, Chairman of Elsevier. Each of APEC’s 21 member economies may nominate one individual under 40 years of age for the 2014 ASPIRE Prize.

From http://www.apec.org/ 02/13/2014

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: 4G Indicates Stronger Economic Growth for China

 

The issuance of fourth-generation (4G) licenses, which marks a new era in China's high-speed mobile network, is expected to boost the country's economic growth along with an increase in information consumption demand.The 4G age will bring about more types of business and services to the country, which has the biggest number of Internet users in the world, the China Securities Journal said on Thursday.China Mobile, China Telecom and China Unicom will offer 4G mobile network services nationwide. The country's Ministry of Industry and Information Technology (MIIT) issued 4G licenses to the three operators on Wednesday.For the three operators, the 4G license means both chance and challenge. Different operators are again standing at the same starting point, making preparations for intense competition.

 

Meanwhile, users will shuffle around on the new platform that requires support of new technology and system reconstruction.The 4G platform will bring more application programs and provide better services for consumers. With faster Internet speed and cheaper price, a refined user experience is to be expected, MIIT experts said.According to MIIT, China's WeChatters and microbloggers reached 400 million and 500 million respectively in July. Latest data showed China has 604 million Internet users, among whom 464 million are on mobile phones.Nowadays mobile phones have displaced PC's as the largest Internet terminal. Any change related with mobile phones will impact individuals and the way people communicate.The need for information services always pulls the demand for mobile communication products.

 

4G services are based on 4G phones. Users must change their current 2G or 3G phones to a 4G one in order to enjoy 4G services, which may lead to a surge in purchases next year.A recent MIIT report predicted that the sales volume of smart devices including smart phones and tablets will exceed 2 trillion yuan (326 billion U.S. dollars) in the coming three years."For Asians, except for their 8-hour sleep time, the other 16 hours of the day are closely linked with mobile Internet. This means they are asking for more types of applications, and this will bring more market opportunities," said Yu Yongfu, CEO of UCWeb Inc..There is a reason for the optimism.The 3G network directly contributed 211 billion yuan to China's GDP growth and added 1.23 million jobs during the first three years after it was put into use in 2009, according to the MIIT.

 

The issuance of 4G licenses is expected to provide investment and job opportunities, fueling economic growth even better than in the case of 3G.Industry insiders predicted that the construction of 4G networks will bring investment of about 500 billion yuan in the early stages.Other industries also see potential. The Industrial and Commercial Bank of China said on Wednesday that it would offer self-service banking running on 4G networks together with China Mobile Ltd.Joining business are government agencies. A quarter of government ministries and 31 percent of provincial-level governments have developed software applications that run on smartphones or other mobile devices, according to figures released last month by the China Software Testing Center (CSTC), operated under the MIIT.It is not possible, however, for 4G phones to displace 3G phones at once. In the near future it will coexist with 3G and even 2G phones as it takes time to change consumer habits, said MIIT analysts.

From http://www.news.cn/ 12/06/2013

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China Mobile Set to Reap Benefits as Broadband Restrictions Are Eliminated

 

The Ministry of Industry and Information Technology of China has formally issued three TD-LTE 4G licenses to the three major Chinese telecom carriers: China Mobile, China Unicom, and China Telecom.Meanwhile, MIIT lifted its limit on China Mobile's operation of fixed-line businesses, allowing this company to enter the fixed-line broadband market. China Mobile's fixed-line communications businesses will be operated by its subsidiary China Railway Communication Company, which is also known as China Tietong. This means China Mobile has finally received a full-business license in the 4G age to sell services to both mobile and non-mobile clients.With this new full-business license, China Mobile will be able to effectively enter the broadband market with low costs, which will bring pressure to its competitors China Telecom and China Unicom.China Mobile has already started promoting its broadband strategy in China, while the convergence of fixed-line and mobile networks has become the development trend in the global telecom industry. With the issuance of the full-business license, China Mobile will enter the fixed-line communications sector, which is expected to further drive China's broadband development, accelerate the implementation of broadband strategy, and promote 4G network construction and business development in China. At the same time, it will help create a market environment with convergence development and full-business competition.

From http://www.chinatechnews.com/ 12/10/2013

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China Unveils First Domestic Cloud Computer

 

A leading information technology company on Wednesday unveiled China's first cloud computer, a major breakthrough for Chinese cloud computing.The computer developed by the Unisplendour Corporation Limited of Tsinghua University, has a dynamically scalable function in computing power and storage capacity in accordance with customer requirements, according to a statement from the company.The number of the computer's CPU can be expanded to 65,535 and its storage space can reach up to 85 PB bytes, with a throughput of 1.2 GB bytes per second, according to the statement.It differs from personal computers and supercomputers in terms of distributed architecture and combines virtualization technology of cloud computing and computing resources with lower cost.The computer's software consist of virtualization, big data and automatically-deployed modules, all with independent intellectual property rights, the statement said.The computer's completely open nature allows high compatibility with various general hardware and industry application software, it added.Cloud computing generally refers to services, including software and storage, accessed by users through the Internet.

From http://www.news.cn/ 12/12/2013

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China Releases Self-made Operating System

 

Shanghai Liantong and the Institute of Software at the Chinese Academy of Sciences have jointly released China Operating System, an operating system with built-in intellectual property rights, in Beijing.This Chinese-made operating system can reportedly be applied to PCs, smart palm devices, set-top boxes, and smart TVs. To solve security issues, the parties claim the China Operating System is not an open source system.For the user interface, China Operating System has native applications as well as HTML5 applications. Meanwhile, it can load a virtual machine to run JAVA applications. For device support, China Operating System allows the seamless expansion between handhold devices and family and business devices.So far, China Operating System can support over 100,000 applications. There is no word yet on which, if any, computer device makers will deploy this operating system ready-made in their electronics.

From http://www.chinatechnews.com/ 01/20/2014

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China Aims to Establish Domestic IOT Giants

 

China aims to establish industry giants that will focus on the Internet of Things with their core technologies and patents, the State Council said Monday."We should push the development of IOT on application and research and establish a strong industry chain by 2015," Vice Premier Ma Kai said during a nationally broadcast IOT conference. "It represents the new economic wave and technology revolution."China faces problems in developing its IOT, including a lack of industry giants like Google Inc and Apple Inc and core technologies on chip and smart sensors, industry insiders said. Microsoft Corp, Google, Apple and Amazon Inc have invested heavily in IOT. In January, Google said it would invest US$3.2 billion to acquire Nest, the connected devices company best known for making a smart home thermostat.The IOT refers to a system of sensors, chips and networks that come together to revolutionize homes and businesses. IOT is expected to create more business value than that of Internet.The revenue of IOT in China was 500 billion yuan (US$82.4 billion) in 2013, up 37 percent year on year, said the Ministry of Industry and Information Technology. In Shanghai, the IOT revenue hit 100 billion yuan.

From http://www.news.cn/ 02/19/2014

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JAPAN: Keen on ICT Cooperation with Azerbaijan

 

Azerbaijan and Japan have great potential for cooperation in the field of ICT. The remarks were made by Tsuguo Takahashi, Extraordinary and Plenipotentiary Ambassador of Japan at a workshop held in the ICT Ministry with the participation of Japanese specialists on February 13. A delegation of Nippon Electric Corporation (NEC), Japan's leading corporation in the field of telecommunications and satellite, is on an official visit to Azerbaijan. The workshop was aimed at establishing cooperation between the two countries, and enhancing relations in the field of ICT. Takahashi noted that Azerbaijan is rich in natural resources, and the interest of other countries in Azerbaijan is growing every year. Pointing out that diplomatic relations between the two countries was established in 1992 and grew stronger year after year, Takahashi stressed that there is a wide range of partnership opportunities in all areas, including the economic field. Every visit is contributing to the development of bilateral relations, he noted. "I am confident that NEC, which is offering a wide range of products and services all over the world, will also become a successful and reliable partner in Azerbaijan. This partnership will further strengthen the relations between Japan and Azerbaijan, and raise the relations to a new level." General Manager of Europe, Middle East, and African Division of NEC Corporation Masahiro Ikeno spoke about the company's activities, products, and services, and expressed his country's great interest in Azerbaijan's market. Ikeno stressed the importance of bringing into conformity with local requirements of products and services provided by the corporation and optimization of technologies to local conditions. The presentation of NEC Corporation, sessions on ICT solutions, broadband Internet development projects, and sessions dedicated to the themes of basic network systems were also discussed at the workshop.

 

Azerbaijani ICT Minister Ali Abbasov spoke about future targets on building new, diversified, and sustainable economy based on the results of Azerbaijan's energy policy. Abbasov noted the importance of the economic sector which was based on science-intensive, innovative, and advanced technologies, saying the ministry plans further development in these three main areas. Azerbaijan is expected to develop information and network infrastructure, manufacture electronics and innovative products and services, make offers for regional markets, and expand information technology services in regional and domestic markets in the coming years. Abbasov also talked about the creation of new mobile application and solutions and carrying out infrastructure projects, including the Development of National Broadband Internet that envisages access to the broadband Internet over high-speed fiber-optic cable networks and other advanced telecommunications services. He pointed to the importance of international cooperation in implementing measures for the development of digital economic sector in the country and mass production of various innovative products and services. Abbasov expressed his appreciation for NEC Corporation's visit to Azerbaijan and expressed confidence that the visit would contribute to successful cooperation between the two countries.

 

NEC CEO Masahiro Ikeno told journalists that the corporation has received an invitation to participate in the tender for the construction of a second telecommunications satellite in Azerbaijan. Launching the Azerspace-2 satellite is scheduled for 2017. It will be designed to provide digital broadcasting, Internet access, data transmission, and creation of multiservice networks VSAT. Ikeno said the corporation will give the final answer after assessing its capabilities for participating in this project. "NEC Corporation has a number of technologies in the field of network infrastructure and is known worldwide for its solutions and services. Along with telecommunication systems, the corporation also has a capacity of satellite systems' production. In the next two days, we will consider the prospects for cooperation in many areas and will further define its priorities," he said. Ikeno also touched on the issue of producing tablet computers in Azerbaijan, saying that this area has certain specifics. "Before establishing such a production, you must estimate its contribution to the society," he said. "KUR", Azerbaijani company for production of computer equipment earlier announced its plans for the production of tablet computers under its own brand.

From http://www.azernews.az 02/14/2014

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SOUTH KOREA: Ranking 2nd in Internet of Things Preparedness

 

South Korea ranked second among 20 major countries in terms of preparedness for the so-called Internet of Things (IoT), a report showed on Wednesday. According to the Internet of Things (IoT) index, which is compiled by market researcher IDC Corp., the U.S. topped the list with South Korea coming in second in terms of the most IoT-prepared country in the world.

From http://english.yonhapnews.co.kr 11/27/2013

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S. Korea's ICT Exports, Trade Surplus Reach Record Highs in 2013

 

South Korea's outbound shipments of information and communication technology (ICT) products and trade surplus in the sector surged to new annual highs last year, the government said Thursday. In 2013, the country's exports of ICT products amounted to US$169.4 billion, up 9.1 percent from the previous year, according to the Ministry of Trade, Industry and Energy.

From http://english.yonhapnews.co.kr 01/09/2014

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Science & ICT Ministry to Promote Strategic Industries, Shared Growth in 2014

 

South Korea's science ministry said Monday it will nurture key strategic industries and establish cooperative ties between conglomerates and smaller firms to reap shared growth in those sectors. In a policy plan briefing to President Park Geun-hye, the Ministry of Science, ICT and Future Planning said it will increase support for 13 strategic industries such as the fifth-generation mobile network, subsea marine plants, and other cutting-edge devices like robots.

From http://english.yonhapnews.co.kr 02/17/2014

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S. Korea Announces Events for ICT Meeting

 

South Korea's telecom and science ministry said Sunday that it has drawn up detailed events for a global conference on information and communication technologies (ICTs) slated to start in the country in October. South Korea is set to host the 19th International Telecommunications Union (ITU) plenipotentiary conference in Busan, the country's largest port city, from Oct. 20 through Nov. 7.

From http://english.yonhapnews.co.kr 02/23/2014

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INDONESIA: Ends 2013 with 71.2 Mln Internet Users

 

Indonesia ended 2013 with 71.19 million internet users, up 13 percent from 63 million internet users in 2012. Internet penetration continued to grow and reached 28 percent of the total population, The Jakarta Post writes citing the Association of Indonesian Internet Providers (APJII). However, the Association does not believe that Indonesia will reach the Millennium Development Goals. Under the goals, the number of internet users in Indonesia is expected to reach 107 million in 2014 and 139 million in 2015.

From http://www.telecompaper.com/ 01/16/2014

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CAMBODIA: Information Sector Vital to Deepen Cambodia-China Ties

 

Cambodian Information Minister Khieu Kanharith said Wednesday that information sector has played a very important role to further enhance ties and cooperation between Cambodia and China, saying that Cambodia is looking forward to broadening information cooperation with China. "Information sector is a potential and effective way to strengthen and expand economics, trade, politics, social relations, investment, and education between the two countries," he said during the celebration of the fifth anniversary of the Cambodia- China Friendship Radio in Cambodia. "The ministry is ready to further develop and broaden information sector with China," he said. The minister highly spoke of the excellent Sino-Cambodian ties, which had been established and fostered by the leaders of the two countries from one generation to another. "The two countries are friendly neighbors, faithful friends, good brothers, and excellent cooperation partners standing on a win-win principle," said Khieu Kanharith, who is also the spokesman for the Cambodian government.

 

Chinese Ambassador to Cambodia Bu Jianguo pledged to help broaden information cooperation between the two countries during her diplomatic mission. "Information sector is vital to help the two countries to deepen the Comprehensive Strategic Partnership of Cooperation and bring closer connection between the peoples of the countries," she said. At present, the two countries have maintained good relations in information sector. The Cambodian Information Ministry has a good relation with the State Administration of Radio, Film and Television of China, and the country's official news agency Agence Kampuchea Presse (AKP) has closely cooperated with the China's Xinhua News Agency. In addition, the National Television of Cambodia has also maintained a good cooperation with China's CCTV. In the near future, the National Television of Cambodia and the China's Yunnan TV will jointly invest in a pay TV with about 70 channels in Cambodia, according to Khieu Kanharith.

 From http://news.xinhuanet.com/ 12/11/2013

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SINGAPORE: University’s Data Centre Achieves New Green Target

 

The National University of Singaporeqaodmasdkwaspemas8ajkqlsmdqpakldnzsdfls (NUS) Computer Centre has achieved an unprecedented energy reduction in cooling its data centre by four times using a new hybrid cooling design. The 10,000-square-feet (930-square-metre) facility, which houses 1,035 servers, is also NUS Computer Centre’s first data centre to deploy low, medium and high density zones in the same IT environment. The data centre, the first hybrid facility of this scale in Singapore’s educational sector, uses a modular rack containment system that is designed to contain clusters of medium and high-density equipment and eliminate the mixing of hot and cold air streams to ensure that cooling is kept constant and achieves a high level of energy efficiency. With the modular system, the data centre is able to carry out quick deployment of high density clusters to address changing needs and future expansion to meet the NUS community’s computing demands.

 

The increased storage capacity of the data centre enables NUS Computer Centre to provide an extensive range of teaching, learning and administrative services and facilitate faster computing and more data intensive research functionalities. It now supports high performance computing more effectively, particularly for Big Data research, and achieves accelerated research stimulations. “As one of the world’s leading universities, it is imperative for NUS to provide a conducive environment for the delivery of high quality education and world-class research,” said Tommy Hor (pictured), Senior Director, NUS Computer Centre. “As we leverage on information technology and Internet more intensively for education, research and services, the deployment of medium and high density servers ensures that our data centre can meet the growing demand for a wider spectrum of online services, richer online content and faster computing power.” NUS Computer Centre’s data centre has the capability to provide adequate cooling for its medium and high density zones. The cooling solution not only prevents downtime due to the creation of hot spots in these zones, it also improves energy efficiency and reduces the University’s carbon footprint.

 

The new cooling solution implemented in the data centre envelopes the medium and high density equipment to prevent hot server exhaust air from escaping into the room and mixing with chilled air. Cooling is targeted at the heat source so that less energy is needed for heat removal, resulting in a 30 per cent increase in efficiency over traditional cooling architectures. By keeping cooling targeted and close to the heat sources, NUS Computer Centre avoids lowering the temperature of the entire IT environment unnecessarily. This allows the data centre to maintain its ambient temperature at 25 degrees Celsius and effectively reduce energy consumption. “We are confident that the data centre, with its virtualisation technology and smaller energy footprints for servers and storage, is able to adequately support the University’s growing IT demands over the next few years without incurring extraneous energy expenditure and compromising availability of IT services,” said Hor.

From http://www.futuregov.asia/ 12/03/2013

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Singapore to Develop 3D National Topographic Model

 

The Singapore Land Authority (SLA) is leading a whole-of-government initiative to develop and maintain a 3D National Topographic Model to facilitate the efficient exchange and use of topographic information among agencies. “Today, topographic plans are produced and kept by separate agencies to serve localised development needs (e.g. for a particular development area). Given the increasing need for accurate 3D information on the as-built environment, there is a need for SLA to take the lead to capture and produce much-needed 3D data for Agencies’ critical needs such as flood risk modelling, flight path planning, environment and coastal protection, and many more,” says Ng Siau Yong, Director of the Geospatial Division at SLA. He told FutureGov that this initiative will involve data acquisition in the air and on-ground. SLA will be creating a 3D topographic database allowing efficient maintenance so as to keep the 3D data constantly up-to-date. “This entire process will be challenging, since it is akin to surveying the whole Singapore in one instance and producing accurate 3D mapping data from it.” A key dataset produced from this project will be the National Digital Elevation Model (DEM). Already, SLA has received many requests from Agencies on this for their planning, operational and developmental needs. “When completed, the 3D National Topographic Model and the National DEM will enhance our understanding of our environment so that we can make better use of our limited resources in a sustainable manner. All this will help the Government provide better services and solutions to our citizens,” he concludes.

From http://www.futuregov.asia/ 12/13/2013

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VIETNAM: A Major ICT Spender in 2014

 

The emerging of a third platform (Cloud, Big Data, Mobility and Social) will change the main themes of the IT and telecoms market in Viet Nam in 2014, according to a report listing the top 10 predictions for next year's ICT. The report from the International Data Corporation (IDC) Viet Nam ICT 2014 said that ICT spending would grow strongly. "This study discusses the factors that will have biggest impact on the ICT market across the country in 2014. The market has been more challenging than before due to unfavourable economic times in Viet Nam, coupled with the changing appetite of consumers and businesses," said Ha Ngoc Khuong, market analyst for IDC Viet Nam. "The traditional economy is moving towards one that is technology-laden, where organisations scale up technology's contributions into the bottom line," he added. The top 10 ICT predictions that reflect a significant movement of the Viet Nam ICT market in 2014 include:

 

* ICT spending in Viet Nam will have a growth rate of 15.5 per cent in 2014, following a modest growth of 8.4 per cent this year. The total ICT market is expected to reach US$13 billion in 2014 and if it happens, Viet Nam will be among the top ICT spenders in Asia/Pacific.

* Homegrown smartphone brands will be more competitive. There is increasing competition in the budget smartphone segment from local players like Viettel, Q-Smart and MobiiStar. Homegrown brands are predicted to be even more competitive in 2014 as they challenge the status quo in market share between foreign brands versus homegrown ones.

* Mobile gaming will explode, but not without challenges. The proliferation of smart-connected devices extends new opportunities for gaming in Viet Nam. It estimates that unique mobile online game users in 2013 will reach 2.68 million. This is expected to be more than 39 per cent growth in 2014. However, the limits of technology and recently increased prices of 3G may hamper the strong growth of the gaming mobile online market.

* Viet Nam's desktop/PC market continues growth. The need for desktop/PC consumption in 2013, particularly in the consumer segment that gained over one fifth from a year ago. Continued demand for desktop/PCs is expected in 2014, notably from second-tier cities and new established businesses.

* Taking advantage of 2G frequency for 3G networks. The ever-increasing consumer communication traffic demand continues to outstrip the network capacity, putting pressure on the operator's network.

 

As the ROI (rate of investment) for investment in 3G, estimated over $2 billion, has not been achieved yet, Viet Nam operators like VNPT and Viettel have proposed that the Ministry of Information and Communications take advantage of 2G frequency for 3G networks.

* Telecommunication companies will seek mutual partnership with OTTPs. Telecommunication companies are facing a new challenge to their business model as Viet Nam subscribers are now giving up traditional data services like short message service (SMS) or multimedia messaging service (MMS) in favour of making calls and sending messages through over-the-top (OTT) applications. There will be increasing partnership structure between OTTPs and local telcos in 2014, which will bring a win-win solution for both players.

* Local enterpise mobility partner ecosystem starting to form. The enterprise mobility partner ecosystem in Viet Nam is starting to form, with the recent partnership deal between Mobifone – Samsung – FPT Software. This trend will shape up more clearly in 2014 as more service offerings will be introduced to the market and define the partnership structure that help vendors, service providers and independent software vendors to position themselves in the third platform era.

* Local IT Service Providers redefine services portfolio. As the market heads towards the third platform, local IT players are somewhat disengaged from the new landscape as their business volumes are still heavily based on the second platform. Away from the traditional IT services business, key local IT services players will aggressively seek growth and business sustainability to redefine their engagement.

* Stronger IT adoption push from lower tier cities and provinces. The phenomenon of Da Nang Smart City may encourage IT adoption in lower-tier cities and provinces which is seeking more ICT transformation to improve their public services. Unlike the past, where lower tier cities and provinces rely heavily on ministerial and central authorities for investment approval and adoption guidance, they will independently seek their own funding to push out ICT initiatives like metronet, data centres and free wifi offerings or public utilities monitoring system.

* Windows XP: To keep or not to keep. According to Microsoft, as of March 2013, the penetration of Windows XP in Viet Nam is nearly 46 per cent with approximately 5.5 million PCs installed. Recently, Microsoft announced that it will end support for Windows XP by April 8. Companies in Viet Nam will have to decide if they want to invest in the new OS, choose new options like Virtual Desktop Infrastructure or stick with their XP.

From http://vietnamnews.vn/ 12/30//2013

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BANGLADESH: Wi-Fi on Dhaka Road

 

Dhaka residents will enjoy Wi-Fi on busy roads during the ICC Twenty20 World Cup.The wireless Internet will be available from March on a three kilometre stretch of road from Jahangir Gate to Banani.

From http://newsfrombangladesh.net/ 02/19/2014

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INDIA: ‘E-Inclusion - IT Training for Rural Sc/St/Women Beneficiaries’ Project Launched

 

The Department of Electronics and Information Technology (DeitY), Ministry of Communications & Information Technology, launched the ‘E-Inclusion: IT Training for Rural SC/ ST/ Women Beneficiaries’ Project here today. Shri Kapil Sibal, Minister of Communication & IT, formally launched the Project by releasing the Handbook titled ‘E-Literacy: Towards Empowering Rural India’ containing profiles of 50 beneficiaries who have successfully undertaken the basic IT training programme under the E-Inclusion project. Shri Sibal also felicitated ten beneficiaries by distributing certificates to them on the successful completion of the programme. Around 100 beneficiaries, which included young boys, girls and women, including the Village Level Entrepreneurs (VLEs) attended the event from the states of Chhattisgarh, Madhya Pradesh, Odisha and West Bengal. The Project is part of the Government of India’s initiative under the National e-Governance Plan (NeGP) for creating a transparent and accountable governance model for enabling service delivery at the doorstep of citizens. To achieve this mission, DeitY has setup over 100,000 Common Services Centers (CSCs) on a Public-Private-Partnership (PPP) model. CSCs are the front-end delivery points for government, private and social sector services to the citizens of India.

 

Shri Kapil Sibal mentioned that Digital Literacy is an enabler for empowering communities and providing them real freedom. The Government initiative for making one person in every family e-Literate is a step in that direction. This is in fact a revolution for enabling citizen’s participation in nation building. By making the girls and boys in rural India to become digitally literate, the Government is achieving the objective of empowering and enabling them to acquire information, knowledge and skills. This would also help in enhancing the employability of these young men and women. Besides this, this will go a long way in bridging the digital divide. He suggested that in this task we should also involve States, industry associations such as NASSCOM, NGOs and other stakeholders. He also mentioned various government projects that are in the pipeline like the National Optical Fibre Network (NOFN), Aakash 4.0, etc. He was hopeful that NOFN will enable delivery of health, education, agriculture and other services in a seamless manner at the doorsteps of the citizens.

 

Shri J. Satyanarayana, Secretary, DeitY, on this occasion mentioned that India stands at third position globally in the field of ICT. He spoke about the various dimensions of E-Inclusion – Digital Literacy, Financial Inclusion, E-Governance, E-Livelihoods and how to mainstream physically disabled into the digital movement. He stated that Government is actively considering to provide e-Literacy to 10,00,000 (10 lakh) men and women living in rural India at a cost of Rs. 100 crore. The CSCs will be utilized to achieve this target. This would cover one block in every State and one individual in every family will be made e-Literate.

From http://pib.nic.in/ 12/24/2013

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E-Insurance to Come into Existence from Next Year

 

NEW DELHI: Insurance policy document will become digital and paperless like shares in the new year and the policyholders would be saved from preserving the physical copies of their insurance policies. From April onwards, policy document would come in electronic form for all the new insurance policy sold. Over 25 crore policy holders owning close to 37 crore policies would get their e-insurance in phased manner, CAMS Repository Services Ltd CEO S V Ramanan said. The Insurance Regulatory Development Authority (IRDA) is likely to announce the roadmap to make it mandatory, by which insurance companies would have to compulsorily issue policies to their customers only in electronic form, he said. According to an estimates, the current cost to insurer to service policies is over Rs 600 per annum per policy

 

However, with insurance repository, the initial incidental cost would come down to less than Rs 100 per annum per policy, he said, adding, the initiative shall benefit both policy holders and insurance companies from convenience and cost front. "We have initiated multi-level programme for educating policy-holders on e-Insurance across India leveraging our huge network of 390 branches and our domain expertise in insurance," he said. "Insurance policyholders would have the option to access their insurance policies online by opening an insurance account in the electronic form, free of cost. The benefits for policyholder holding an e-insurance are safety, convenience, service on demand, single KYC and aggregate view of all policies," he said. Insurance repository system allows policy holders to keep insurance policies in electronic form and undertake changes and revision in the policy with speed and accuracy. Recently, IRDA, permitted five companies to act as repositories: NSDL Database Management, CAMS Repository Services, SHCIL Projects, Central Insurance Repository and Karvy Insurance Repository for managing e-policy.

From http://www.siliconindia.com/ 12/25/2013

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Indian IT Service Sector Gears Up for 2014

 

Bangalore: The landscape of IT-Services sector in the country was vibrant this year. Many organizations stood ahead of others with loyalty programs and one of the trendy change was that as many processes went digital, all organizations had value packed in their data. The firms were competent in unlocking the value hidden within one’s data, while others spent on new technologies to create a good impact on their bottom line. “Changes that stand out in 2013 at regulatory and compliance side in various industries like healthcare industry, financialindustry—client regulations, healthcare regulatory changes, the Obamacare, technology adoption by the consumers and proliferation of mobile devices. “Adoption of technologies like‘gamification’that is useful in call centres to gamify the performance of agents and in high transactions in volume jobs benefited the organization to a large extent. And also more and more customers are talking about adoption of ‘agile methodology’,” says Samir Dhir, Senior Vice President,Virtusa Corporation. Meanwhile, the technologies like Cloud-based backup, sometimes known as BaaS (backup as a service) or DRaaS (disaster recovery as a service) had its impact only towards the end of 2013.

From http://www.siliconindia.com/ 12/31/2013

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SRI LANKA: ICT Literary Gets Boost from Intel

 

Intel, a technology company, has teamed up with Sri Lanka's state the Information and Communication Technology Agency of Sri Lanka to boost IT literacy in the island.ICTA chief executive Reshan Dewapura said an agreement was signed with Intel to provide free training of its 'Easy Steps' basic technology literacy program starting with operators of 'Nenasala' information kiosks that are spread around the country. "In the first phase, we have started ‘train the trainer’ sessions for Nenasala operators," Dewapura said in a statement. "Run by certified Intel Easy Steps Senior Trainers, this will enable them to train fellow Nenasala operators which will in turn set off ICT training island-wide."

 

Sri Lanka has a goal of reaching 75 percent IT literacy by 2016. "We are involved with several initiatives aimed at expanding digital literacy, working closely with the Government, especially the Ministry of Education and the ICTA," Intel Sri Lanka liaison office country manager Indika de Zoysa said. "The Intel Easy Steps has been successfully adopted by over 20 nations around the world to train adult learners with little or no experience with computers and we are confident of seeing great results in Sri Lanka too."

From http://www.lankabusinessonline.com/ 12/05/2013

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AZERBAIJAN: ICT Trade Mission Successfully Completed

 

Azerbaijan Chamber of Commerce (USACC), Ministry of Communications and Information Technologies of Azerbaijan, and Embassy of Azerbaijan to the United States have successfully completed a three-day Information and Communications Technologies (ICT) Trade Mission from United States to Azerbaijan recently with major sponsorship of NarMobile. Trade Mission started on December 2, 2013 with the official opening of Bakutel2013 and completed on December 4, 2013 with a formal reception at the Residence of U.S. Ambassador to Azerbaijan. A total of 13 leading American companies participated in the mission. The trade mission measured another exceptional success for boosting U.S.-Azerbaijan trade relations in the ICT field. Major focus area was Azerbaijan’s rapidly growing ICT industry - one of the main directions for the development of the economy in the country.

 

 Mission also explored high potential partnership opportunities in the market. American tech-service and technology providers exploring the opportunities included large and medium scale companies such as Lockheed Martin, Hughes, Oracle, Globecomm, Exelis, Futron Corporation, Hughes, Space Systems Loral, iControl, Wisethink Information Solutions, Tmob, SW Creatives and Elizarov Consulting Group. The trade mission provided a comprehensive program, which offered the U.S. participants a high market exposure and access to key decision makers in both private and public sectors of Azerbaijan. The first day of mission program included participation at Bakutel2013, the 19th International Telecommunications and Information Technologies Exhibition, where Trade Mission participants exhibited their services under U.S. Pavilion. Bakutel2013 is highly recognized for its increase in the number of participants and gathered 27 countries, including U.S., which made first time debut appearance in Azerbaijan.

 

USACC booth was visited by the President of the Republic of Azerbaijan Ilham Aliyev and representatives of international industry institutions including the United Nations (UN), International Communications Union (ITU), Regional Commonwealth in the Field of Communications and the association of trade show organizers - the Global Association of the Exhibition Industry (UFI). On second day of mission, Azerbaijan – U.S. ICT Business Forum took place at Baku Business Center with the participation of 30 presenters, including keynote speakers Prof. Dr. Ali M. Abbasov, Minister of Communications and Information Technologies of Azerbaijan, Mr. Reza Vaziri, USACC Co-Chairman, and Mr. Richard Morningstar, Ambassador of the United States to Azerbaijan. Forum participants had the opportunity to listen to market briefings from Azerbaijan’s government officials and industry regulators. They were also able to present their companies to an audience of local tech-based companies and institutions.

 

Among the panels discussed were Azerbaijan’s telecommunications satellite prospects, the upcoming launch of two more satellites, trade and investment opportunities in ICT field, and other opportunities in Azerbaijan-U.S. ICT partnership. The Forum was followed by an MCIT-sponsored VIP Gala Dinner with the participation of 90 guests. The third and last day of mission program incorporated numerous matchmaking meetings with government and industry officials as well as on-site visits to AzerCosmos Main Satellite Ground Control Station and Heydar Aliyev Cultural Center, which is renowned for its distinctive architectural style. The Mission came to an end with a private reception at the Residence of United States Ambassador to Azerbaijan Richard Morningstar. Ambassador welcomed the trade mission delegation. Mr. Elmir Valizade, Deputy Minister of Communications and Information Technologies of Azerbaijan, and Mr. Reza Vaziri, USACC Co-Chairman then briefed the government and business leaders about the importance and positive outcomes of ICT trade mission. USACC would like to express its deep gratitude to the Ministry of Communications and Information Technologies of the Republic of Azerbaijan and the Embassy of Azerbaijan to the United States for its strong commitment in this paramount initiative to strengthen U.S.-Azerbaijan trade relations.

From http://www.washingtontimes.com/ 12/10/2013

 

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Azerbaijan Highly Evaluates IT Co-op with Japan

 

Azerbaijan attaches great importance to cooperation with Japan, a leading country in the field of technology-oriented and innovative economy. The remarks were made by Azerbaijani Communication and Information Technology Minister Ali Abbasov while assessing the results of the Azerbaijani delegation's recent visit to Japan. The delegation headed by Abbasov visited the country at the invitation of Japan's Foreign Ministry to further expand ties between the two countries in the field of information and communication technologies (ICT). Abbasov said Japan's leadership has shown great interest and appreciation for bilateral relations. "The main purpose of our visit was to discuss the basic principles of cooperation with Japan. We brought to the attention of Japanese side the main policy directions of the Azerbaijani government pursued for technological progress, something which is very important for the development of human resources. We also talked about creating a suitable business environment to facilitate Azerbaijani companies' access to financial resources. It was highly appreciated by the relevant agencies of the Japanese government," he said. Abbasov said the delegation also held discussions with a number of Japan's cutting-edge technology companies. "The Japanese side were mainly interested in projects that are related to the implementation of the space program in Azerbaijan and also the organization of electronic and information services. During the discussions, we were able to attract the attention of leading Japanese companies and investors to the ongoing projects in Azerbaijan," Abbasov said.

 

The minister said the third major point in talks was expanding the presence of Azerbaijani companies in foreign markets in partnership with Japan's leading companies and Azerbaijan's local IT technology companies, as well as their cooperation in the production of goods and services to enhance Azerbaijan's technological export potential. Abbasov believes the agreements reached in this regard will be a very good basis for future cooperation. During the five-day official visit, the delegation met with State Minister for Economy, Trade and Industry, Minister of Education, Culture, Sports, Science and Technology, and Secretary of State for Internal Affairs and Communications of Japan. Azerbaijan-Japan cooperation in ICT field, in particular the creation of IT parks, and cooperation in the field of telecommunications and aerospace industry were discussed. The sides expressed a positive position on the development of a legal framework in this area between the two countries. The delegation also familiarized itself with the activities of the Japan Aerospace Exploration Agency, High Technology Center (TEPIA), and Japan Broadcasting Corporation (NHK). The Azerbaijani delegation was informed in detail about manufacturing processes and the latest projects at the meetings held with well-known companies such as Mitsubishi, NEC, and Panasonic that are engaged in the manufacture of equipment in the field of ICT and electronics. The sides exchanged views on prospects for cooperation. A number of ICT events have been organized this year in Azerbaijan, a country with a developing ICT sector. 2013 was declared the Year of ICT in the country. Some 142.6 million manats ($182 million) were invested in Azerbaijan's ICT and postal communication sectors in the first nine months of 2013.

From http://www.azernews.az/ 12/16/2013

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Development of Fiber Optic Internet Access in Azerbaijan to Reach Its Peak by 2017

 

Access to the internet via fiber optic lines will reach its peak in 2017, chairman of Azerbaijan Internet Society (ISOC Azerbaijan), Galib Gurbanov told Trend. He said that this will be facilitated by implementation of the project on development of broadband internet (Fiber-to-the-Home), which will start in 2014. The project will cover the years 2014-2016. "Currently, the fiber optic internet access penetration rate is about 10 percent. Despite their dominating position in the market today, the ADSL technologies are gradually becoming a thing of the past, giving a place to optical communication channels. As for the DialUp, today this type of connection is not popular among users," Gurbanov said. According to estimates of the ISOC Azerbaijan, in 2017 the fiber optic internet access will cover approximately 60 percent of the country's internet market. Some 30 percent will account for wireless access technologies, and about 15 percent will fall to ADSL. Azerbaijani Ministry of Communications and Information Technologies previously told Trend that all settlements of Azerbaijan will be provided with high-speed internet access till 2017. Currently 70 percent of Azerbaijan's population uses the internet, and the level of broadband internet penetration is 50 percent. The ultimate goals of the Fiber-to-the-Home project, to be realized with the financial support of the State Oil Fund of Azerbaijan (SOFAZ), include provision of the country, including its remote rural areas, with high-speed internet, as well as bringing the number of broadband internet users up to 85 percent. This will allow Azerbaijan to reach the level of developed countries by 2017. SOFAZ is envisaged to allocate 103 million manats ($131 million) at the project's initial stage. The project's total cost is estimated at more than 450 million manats ($573 million). The project is considered as highly profitable and starting from the second year of its implementation some 30-35 percent of its total cost will be funded through reinvestments.

From http://en.trend.az/ 12/22/2013

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Minister: All of Azerbaijan to Be Provided with Broadband Internet Access by 2018

 

The entire population of Azerbaijan will be provided with a broadband internet access, including mobile access, by late 2017, Azerbaijani Minister of Communications and Information Technologies, Ali Abbasov said. He made the remarks at a meeting of the cabinet of ministers, held under the chairmanship of Azerbaijani President, Ilham Aliyev, on Jan. 9. The meeting was dedicated to the results of socio-economic development in 2013 and the goals ahead for 2014. Abbasov said the priority plans of the Communications and Information Technologies Ministry for the next five years include issues of providing the population with digital television signals and completing the transition to a digital broadcasting standard. The minister also said the important components will include the enhancement of export capacity via production of innovative goods and services, based on high technology and cyber-security, and increasing the number of electronic services, rendered for the population.

 

The growth rates of Azerbaijan's ICT sector in 2013 stood at 14 percent, the minister said. Last year this sector's total revenues exceeded $2 million. Internet penetration in the country remained at the same level - 70 percent. A 30-percent growth was recorded in the amount of wireless and stationary broadband services users. The minister went on to add that last year, some 40-45 percent growth of digital content was recorded in the AzNET network. Growth in electronic trade in the last period stood at 50 percent. The number of e-services users in education and health care areas also significantly increased. The population covered with digital television signals was 98-percent by late 2013 and now Azerbaijan is ready for transition to the digital broadcasting standard, the minister said. Significant growth was recorded in e-services, integrated into the e-government portal (e-gov.az). Currently, 281 e-services out of 428 approved by Azerbaijani Cabinet of Ministers are available on this portal. Over the last year the number of visits to the portal stood at 262,000 and the number of services used by citizens over this period exceeded 730,000. The minister said that the last year was remarkable for the launch of the Azerspace-1 telecommunication satellite. Since its commercial launch in July 2013, the income from satellite programs stood at $10 million, the minister said. Currently, over 60 TV channels are being broadcasted by the satellite. Work has been concluded for preparation of the project documentation on launching a low-orbit satellite. The tender on launching the satellite will be announced shortly. The low-orbit satellite is scheduled to be launched in 2016 and the ministry's plans for 2017 include launching Azerbaijan's second telecommunications satellite.

From http://en.trend.az/ 01/10/2014

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Azerbaijan Increases Electricity Export by Almost Quarter in 2013

 

Azerbaijan exported over 595.67 million kilowatt/hours electricity in 2013 on customs declaration compared to 482.7 million kilowatt/hours in 2012, a report of Azerbaijan's State Customs Committee said on Jan.17. Azerbaijan exported electricity totaling $24.85 million in 2013 compared to $24.76 million in 2012, according to the ncommittee report. Azerenergy JSC (engaged in the production and distribution of electricity in Azerbaijan) generated over 21.5 billion kilowatt / hours of electricity in 2013 compared to 21.3 billion kilowatt / hours in 2012. The capacity of power plants owned by Azerenergy JSC exceeds 6,000 megawatts. The JCS has over 200 substations with capacity of 500, 330, 220 and 110 kV / amp, as well as eight hydroelectric plants and 13 thermal power plants.

From http://en.trend.az/ 01/19/2014

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Digital Communications to Be Discussed in Framework of “WCFDavos Kyiv” Forum

 

In the framework of Davos communication Forum ("WCFDavos Kyiv"), which is going to run in Kyiv, panel discussion on "From digital-effectiveness to business-effectiveness. New money" topic will be held. Communication failures are costly. When misunderstanding builds up, it tends to spill over in discontent at some point or another. Latest developments in Ukraine are an apt illustration of the idea. Today, it is particularly important to stay up to speed with the international communication trends and find out how those can be effectively practiced in Ukraine. Communication Forum Davos WCFDavos Kyiv is a powerful platform for searching effective behavior models in business, public sector and digital space. The event will take place on 14 March 2014. One of the Forum's discussion panels will be dedicated to digital communications as one of the most rapidly developing and sought-after discipline. This will be the first time in Ukraine that the world's top professionals will share their view of the digital reality and speak about why Big Data is so important for digital marketing professionals. Speakers: Gianni Catalfamo - CEO of Digital & Social Media Leadership boutique cc:catalfamo (Italy), renowned digital communications expert from Europe. Gianni Catalfamo has led accounts of such IT behemoths as IBM and Lenovo. He has also founded and maintains a successful personal blog Son of Geek Talk. Roman Havrysh - Managing Partner and Strategic Planning Director at Aimbulance, Ukraine's most effective digital agency according to Effie Awards. In 2012 Roman has become the head of Ukrainian Digital Agencies Committee. Lars Hilse - founder and CEO of Lars Hilse, Web Strategy & E-Business Development Consultants (Germany).

 

His ideas have been implemented in many countries and his publications have inspired dozens of research papers. The ground-breaking visions about user experience that he published in 2009 are today utilized by Facebook and other major social networks. Panel will be moderated by Oksana Horbach, Digital Director at marketing and media agencies group AGAMA communications (Ukraine). "Despite the fact that digital marketing has been around for quite a while, questions like 'How digital communications can benefit my business?' and 'What consumer activity is the most effective in digital channels?' still remain open. To answer those, we invited digital gurus from Europe and Ukraine to join us for an open discussion dedicated to the most acute and pressing question facing all Ukrainian marketing professionals: 'How do we monetize digital communications?'", says Oksana Horbach, digital director at AGAMA communications. Discussion panel was initiated by the Forum's digital partner - international marketing and media communications agencies group AGAMA communications.

 

Founded in November 2013, AGAMA communications unites 16 agencies of communications holding Atlantic Group and is its structural unit. The group was created to facilitate the integration of creativity, technology and entrepreneurialism across agencies and disciplines. Group's agencies carry out integrated projects of various scale and geography. "We are definitely excited by the opportunity to hold Communication Forum Davos in Ukraine, as it will allow us to not only study the progress of our international colleagues, but also learn about difficulties commonly faced by Ukrainian experts. Global trends that are evident in 2014 prove that communications' future is with integrated campaigns involving both online and offline promotion. We are happy to be holding this kind of discussion in Kiev under such a recognized brand as Forum Davos", says Irina Novikova, CEO at AGAMA communications. WCFDavos Kyiv Partners: Major Partner - International Alexander Feldman's Fund.

 

Founded 17 years ago, the organization has been actively supporting sports, healthcare, cultural and educational programs in Ukraine. Currently, fund's major project is construction of a social multiplex FELDMAN ECOPARK. Long-term communication campaign is an essential part of the project. Among its accomplishments are educational 'Living Book' and a series of charitable auctions 'The Art of Mercy'. Partner - SUN InBev Ukraine Major Media Partner - Ekonomika Communication Hub (Investgazeta, Delo.ua, MMR) Media Partner: • European Business Association (EBA) • American Chamber of Commerce (ACC) • Ukrainian Association of Public Relations (UAPR) • International Association of Marketing Initiatives (IAMI) • BVU Group • Communications agency RED Communications (Azerbaijan) • Consulting company PR Institute (Belarus) • Announcing service zhukrik.kz (Kazakhstan) • Independent PR agency Communication and Consultants (Lithuania)

From http://en.trend.az/ 02/03/2014

 

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Azerbaijan’s ICT Revenue Increased 14 Percent

 

Azerbaijan's revenues from the ICT sector and postal services amounted to 1.632.2 billion manat in 2013 which is 14 percent more than in 2012, according to a report by the Azerbaijani Ministry of Communications and Information Technologies published on Feb.10 at the ministry's board on the results of 2013. The specific weight of the information and communication technologies in Azerbaijan's GDB amounted to 1.9 percent according to the ministry. The capacity of international Internet channels increased by 10 gigabits per second and reached 200 gigabits per second in 2013, according to the report. Currently, some 70 Internet users fall to each 100 people in the republic and 50 of those are users of broadband access to the Internet. The penetration rate of mobile communication in Azerbaijan remained at the level of 2012 which stood at 110 percent.

From http://en.trend.az/ 02/10/2014

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AUSTRALIA: Internet Speeds Slowly Improving

 

Australia has crept up a few places in a quarterly comparison of global broadband speeds. Cloud services company Akamai has released its latest State of the Internet Report, covering the third Quarter of 2013. The report is based on data gathered from the Akamai Intelligent Platform, the company’s widely used cloud infrastructure product. It provides insight into global statistics such as network connectivity and connection speeds, attack traffic, and broadband adoption and availability. The latest report includes insights into the likelihood of repeat DDoS attacks against an individual target, the continued attack activity by a group calling itself the Syrian Electronic Army, as well as observations on Akamai traffic activity related to Internet disruptions in Syria, Myanmar and Sudan. The report also reviews mobile browser usage by network type.

 

The full report is available here. Australian highlights:

# Australia ranks in 43th position globally in terms of average connection speeds, up two positions from the previous quarter. The Australian average is 5.5 Mbps (up 13% quarter-on-quarter). Year-on-year change saw a 28% increase in Australia compared to the same period in 2012.

# Australia ranks in 30th position globally in terms of average peak connection speeds, up five positions from the previous quarter. Speeds in Australia were recorded at 30.1 Mbps (up 3.6% quarter-over-quarter). Year-on-year changes saw a 32% increase in Australia compared to the same period in 2012.

# Australia ranks in 37th position globally in terms of high broadband (above 10 Mbps) connectivity, up one position from the previous quarter. The percentage of connectivity recorded above 10 Mbps in Australia was 8.1%, up 58% quarter-on-quarter. Year-on-year changes saw a 96% increase in Australia compared to the same period in 2012.

# Australia ranked in 45th position globally in terms of broadband connectivity above 4 Mbps), up five positions from the previous quarter. The% percentage of broadband connectivity (above 4 Mbps) was recorded at 51% (a 24% increase quarter-on-quarter). Year-on-year changes saw a 35% increase in Australia compared to the same period in 2012.

 

The global average connection speed continued its upward trend in the third quarter of 2013, climbing 10% over the previous quarter to 3.6 Mbps. Average connection speeds saw a 29% year-over-year increase, with all of the top ten countries or regions climbing 27% or more. Globally, 133 qualifying countries or regions saw year-over-year increases in average connection speeds, from 0.2% in Egypt (to 1.2 Mbps) to 259% in Réunion (to 6.8 Mbps). Global average peak connection speeds showed a slight decline in the third quarter of 2013, dropping 5.2% to 17.9 Mbps. Seven of the top ten countries or regions saw increases in average peak connection speeds during the quarter, ranging from 0.5% in Hong Kong (to 65.4 Mbps) to 19% in South Korea (to 63.6 Mbps). Meanwhile, Romania, Latvia and Belgium saw declines of 4.4, 3.3 and 3.6% to 45.4, 43.1 and 38.5 Mbps, respectively. “In the third quarter of 2013, we observed that long-term growth in average and average peak connection speeds remained strong, as did growth in global broadband and high broadband adoption rates. We believe these trends point to continued improvement in the quality and performance of Internet connectivity in countries around the world,” said David Belson, the report’s editor.

 

Akamai maintains a distributed set of unadvertised agents deployed across the Internet that log connection attempts, which the company classifies as attack traffic. Based on the data collected by these agents, Akamai is able to identify the top countries from which attack traffic originates, as well as the top ports targeted by these attacks. “It is important to note, however, that the originating country as identified by the source IP address may not represent the nation in which an attacker resides,” said Belson. “For example, an individual in the US may be launching attacks from compromised systems anywhere in the world.” Akamai observed attack traffic originating from 185 unique countries or regions during the third quarter of 2013, up by ten over the previous quarter. China, which originated 35% of observed attacks, returned to the top spot this quarter after having been unseated by Indonesia in the second quarter. Indonesia, meanwhile, dropped back to second place after originating 20% of observed attacks – slightly more than half of the volume seen in the second quarter. The US remained in third place as it originated 11% of observed attacks during the third quarter, up from 6.9% in the previous quarter.

 

Akamai has also started to examine the likelihood that attack targets may be subject to follow-up attacks. Out of the 281 third-quarter attacks, 169 were focused on unique targets. During the quarter, 27 customers were attacked for a second time; five reported three attacks; and seven companies were attacked more than three times. Initial analysis of the data indicates that if a company is the target of a DDoS attack, there is a 25% chance that it could be attacked again within three months. “Although the number of DDoS attacks reported by Akamai customers in the third quarter declined from the previous quarter, we believe that 2013 will ultimately be a significantly more active year for DDoS attacks than 2012,” Belson said. “As of the end of the third quarter, customers had already reported more DDoS attacks than they did in all of 2012.” Average connection speeds on surveyed mobile network operators during the third quarter of 2013 ranged from a high of 9.5 Mbps to a low of 0.6 Mbps, while average peak connection speeds ranged from 49.8 Mbps to 2.4 Mbps. Eighteen operators showed average connection speeds in the broadband (>4 Mbps) range. According to data collected by Ericsson, the volume of mobile traffic increased by approximately10% during the third quarter and grew by 80% year over year. Analysis of Akamai data collected during the third quarter shows that Android Webkit-based browsers (such as Google Chrome) accounted for nearly 38% of all requests and Apple Mobile Safari slightly less than 24%. When accounting for mobile device usage across all networks (not just cellular), Apple Mobile Safari comprised just over 47% of requests and Android Webkit made up 33% of requests.

From http://www.itwire.com 01/29/2014

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NEW ZEALAND: Will Have 90% Smartphone and 78% Tablet Ownership Levels by 2018

 

Nearly two thirds 64 of New Zealanders aged between 15 and 65 currently own a smartphone and ownership levels are expected to grow strongly reaching 90 penetration in 2018 Android 64 leads over the Apple iOS 24 as the preferred operating platform As smartphone suppliers continue to improve their functionality at cheaper price points Apple s market share is predicted to drop further over the next few years. Frost & Sullivan's new research reports that over the past five years, mobile devices have transitioned from being used primarily for voice and text to more sophisticated multi-functional usage based on their mobile media capabilities. Phil Harpur, Senior Research Manager, Australia & New Zealand ICT Practice, Frost & Sullivan says, "44% of New Zealand smartphone users mainly utilise their smartphones to regularly engage with mobile media. 61% of smartphone users access social networking via an app or via an internet site at least once a month while the other activities that are becoming more common include job search (36% at least once in every six months), house buying (29%) and car purchase (29%)."

 

Smartphones are also widely used in the shopping process. Harpur elaborates, "51% of smartphone users have used their smartphone to locate stores, 31% to compare prices, and 28% of all New Zealand internet users aged between 15 and 65 have purchased physical goods online during the last 12 months via a smartphone, whereas 18% have purchased via a tablet." As smartphone functionality improves with higher resolutions and larger screens, faster internet access via 4G networks, higher data downloads and more intuitive user interfaces, mobile media capabilities will increase and smartphones will be the preferred device over laptops/PC's and tablets. "Boosted by improvements to processing speeds and upgrades to screen sizes and resolution, over 56% of smartphone users are watching user generated content such as videos on Youtube at least once a month, while 26% do so most days. Driven by portable tablets such as Apple's 2013 releases of the new iPad Air, usage for consumers on the move will also rise," mentions Harpur. "Aided by a plethora of globally produced and hosted web content, an increasing amount of video content is being viewed on laptops, tablets, smartphones, internet connected TVs and gaming devices in preference to the traditional TV set, and this trend is expected to increase significantly over the next five years. Additionally, mobile devices are integrated into the overall lounge room experience through applications such as social media," Harpur added.

 

Just under half of all smartphone users read newspaper articles on a smartphone via internet / m-sites at least once a month; 31% do so on a daily basis. Although consumers increasingly read news, books or other digital content on smartphones, viewing levels of e-books and e-magazines are much lower than newspaper articles which are generally more suitable for shorter or on-the-go viewing. 32% of consumers download an album or a song from sites such as iTunes at least once a month and 27% do so from a streaming or cloud-based service such as Spotify. Streaming music content is proving to be a major disrupter to the business model of the traditional music industry as fewer consumers opt to for individual albums, whether CD's, DVD's or through iTunes, opting instead to access music libraries from sites such as Spotify or Pandora via a monthly subscription. 26% of New Zealanders aged between 15 and 65 currently own a tablet and 42% of all households have at least one member who owns a tablet. Tablet ownership and usage is expected to grow strongly over the next few years. Penetration of tablets is predicted to increase from 44% in 2013 to 78% in 2018. Apple's iPad market share in New Zealand is predicted to drop from 59% to less than 40% over the next five years, as more vendors enter the market at cheaper price points. 62% of tablet users read a news article on an internet site / m-site or via an app at least once a month. However, a significant proportion of tablet users do not read newspaper articles at all online. Media publishers can boost readership by offering a more content optimised for the tablet. Within five to ten years, tablets and smartphones would have overtaken print as the most popular channel to access news content," Harpur explained.

From http://www.cellular-news.com 12/11/2013

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