Summer 2013 Issue 42

 

Special Focus |  Policy and Legislation |  e-Government |  e-Commerce |  e-Society |  e-Security |  ICT Development

 


Contact Us: unpan-ap@sass.org.cn

 

 Civic Engagement in the Digital Age

 Cybersecurity Challenges in 2013

 AFRICA: Kenya - Launching National ICT Master Plan

 ASIA: China Mulls Online Shopping Legislation

 Singapore Tops International E-Government Rankings

 Thailand’s Smart City Steps Up Network Progress

 India Launching National Cloud Initiative

 Azerbaijan Sees Virtualization Technology Boom: Expert

 Australia: Public-Private Partnership a Challenge for Cybercrime Centers

 NORTH AMERICA: U.S. - How to Improve Government-to-Citizen Communication

 

 

 

 Unesco Adopts Open Access Policy
 ANZ: ICT Strategies Take Centre Stage
 African Union Commission Makes ICT Priority Project

 African Countries Implement Child Online Protection Initiative

 KENYA: Launching National ICT Master Plan

 TANZANIA: To Draft New ICT Laws

 EU: Brussels Under Pressure to Soften Data Protection Rules

 Europe's Broken Telecom Policy

 European Commission Plans Guide Through Global Internet Policy Labyrinth

 FINLAND: An IT Nation Plans for the Future, Somewhere Between Openness and Privacy

 RUSSIA: Ratifying Personal Data Protection “Convention 108”

 UK: National Cyber Crime Unit in October; Communications Data Bill Confirmed
 LATIN AMERICA: Cuba Approves Internet Domain Rules

 NORTH AMERICA: Canada 9th in Cloud Regulations - Industry Group

 U.S.: Coming in March - Biggest Fed IT Acquisition Overhaul Plan Since 1996

 Digital Government Strategy – Mobile Device Management

 CIO Council Harnessing Growing List of 'World Class' IT Programs

 4 U.S. Internet Laws You Should Know

 California Technology Agency to Release IT Procurement Strategy

 Oversight Committee Passes IT Reform Act, Giving CIOs Budget Authority

 Alabama Gov. Signs Legislation to Streamline State IT

 US Senate Passes Internet Sales Tax Proposal

 US Congress Panel Approves Internet Freedom Bill

 House Approves FISMA Modernization Bill, Two Other Cyber Bills

 Many CIOs Support IT Reform Legislation

 

 

 CHINA: New National Legislature Sees More Diversity

 Plan to Grow Broadband Users
 Online Info Rules Help Promote Social Harmony

 Nation Set to Expand Smart Cities Project

 Draft Rule on Protecting Personal Data Gets Push

 China Mulls Online Shopping Legislation

 China Clarifies Law to Crackdown on Blackmail

 JAPAN: Govt Considers Bill to Protect Natl Secrets
 Diet Enacts Bill Allowing Online Campaigning in Elections

 

 

 INDONESIA: Govt Urged to Uphold Human Rights in Regulating Internet

 PHILIPPINES: City Improves Land Use Plan with GIS

 RFID to Be Used in ‘Smarter Philippines’ Programme

 The Philippines Beefs Up E-Budgeting System

 The Philippines Seeks IT-Based Proposals to Solve Transport Woes

 SINGAPORE: Plan to Double Speed of Free WIFI

 ICT Enabled Work-from-home Pilot Launched in Singapore

 Master Plan to Develop Singapore into Global IP Hub

 Singapore Government's Open Data Enable App Development

 Singapore Outlines Govt ICT Spending Priorities

 THAILAND: Digital Radio Mulled for 2013

 Thailand to Set Up New Mapping Database

 VIETNAM: City to Launch Smart Transport Management System

 Vietnam Local Government Highlights Importance of IT Standards  

 Vietnam to Modernise Population Management Systems

 

 

 INDIA: Launching National Cloud Initiative

 BSNL Launches Project to Connect NE

 MALDIVES: Govt Decides to Compile a SIM Card User Policy

 NEPAL: Govt Forms Committee to Recommend Online Media Regulations

 

 

 AZERBAIJAN: Communications Ministry to Support 'Electronic Village' Project

 Azerbaijan Approves ICT Action Plan

 IT-Projects’ Concessional Financing Conditions Defined in Azerbaijan

 ICT Financing Rules Approved in Azerbaijan

 Azerbaijan Extends Broadband Internet Project Until 2017

 Draft E-Gov Program for 2013-2015 Developed in Azerbaijan

 Azerbaijani Government Drafting New ICT Bill

 

 

 AUSTRALIA: New Standards Impose Rigorous Process for E-Waste Disposal

 Queensland Government Sheds Light on ICT Priorities

 Australia Joins Convention on Cybercrime Treaty

 South Australia Unveils New ICT Roadmap

 NEW ZEALAND: To Deploy Cloud Computing Services

 New Zealand Launches New Version of Budget App

 

 

 

 The Open E-Government Strategy for Cities

 Civic Engagement in the Digital Age

 AFRICA: E-Government - Is EA Ready for E-Govt Infrastructure?

 GHANA: IT Agency Collaborates with Microsoft on E-Government

 ZIMBABWE: E-Government Way to Improve Service Delivery

 Zimbabwe: Local Authorities Urged to Embrace ICT, E-Government

 EUROPE: Bulgaria Launches Brand New E-Government Ministry

 Bulgaria: Major Egovernment Project Makes Significant Progress

 BELARUS: E-Government to Be Launched

 GERMANY: The National Govdata Portal Now Online

 ESTONIA: Leading Way with E-Government

 The Government of the Republic of Moldova Has Won the International Prize BEST Mgovernment

 POLAND: Post Seeks Central Role in E-Government Services

 UKRAINE: A Decade on, E-Government Is Still on Paper

 UK Signs E-Government Pact with Estonia

 NORTH AMERICA: Canada - Federal Budget Cuts Undermining Access-to-Information System - Watchdog

 How Large IT Departments Waste Time and Effort

 JAMAICA: E-Government Initiative Moving Ahead

 U.S.: New York Launches Open Data Portal

 How to Improve Government-to-Citizen Communication

 

 

 CHINA: Has Over 170,000 Government Microblogs

 JAPAN: To Launch National Open Data Portal

 Science & ICT Ministry Strives to Create Jobs, New Industries

 IT Educational Council to Be Set Up in Japan

 S. KOREA: Gov’t to Open Big Data Center

 

 

 INDONESIA: Jakarta to Roll Out E-Application System for Building Permits

 Indonesia’s President Joins Twitter, Attracts 1 Mil Followers

 Indonesian City Police Urged to Use Twitter and Facebook

 E-Voting Simulations Conducted in Indonesian Elections

 MALAYSIA: Expanding E-Procurement Service

 PHILIPPINES: To Standardise Template of Government Websites

 The Philippines to Enhance E-Procurement System

 Philippine Agriculture Department Boosts Transparency with Open Data Portal

 Philippine Province Introduces Electronic Filing and Payment System

 SINGAPORE: Tops International E-Government Rankings

 Mobile Mental Health Outreach Team to Be Set Up in July

 Singapore's ICT Authority Changes Leadership

 THAILAND: To Launch Mobile App for Income Tax Submission

 VIETNAM: HCM City Funds Updates for Government IT Infrastructure

 

 

 INDIA: Kerala to Complete E-Gov Projects by March CM

 Goa Police Decide to Install CCTNS

 Integrated Systems for Better E-Gov Experts

 Kerala Integrates E-Payment with E-Procurement

 Jammu and Kashmir Gets SDC for Supporting E-Governance Initiatives

 E-Voting Should Be Regular Practice

 Setting New Milestones in E-Governance

 Online Mechanism for Single Window Clearance to Be Set Up Soon

 PAKISTAN: IT Ministry to Acquire Google Services

 

 

 AZERBAIJAN: Developing New E-Government Program

 Azerbaijan’s Communication Ministry Signs Grant Agreement in E-Government Project

 Taxes Ministry to Simplify Submission of E-Declarations

 Azerbaijan Shifting from Electronic to Mobile Government

 Azerbaijan Hosts Int'l Conference on E-Government in Customs Sector

 

 

 AUSTRALIA: Government Flags Further IT Cuts

 AEC Seeks E-Voting System

 Australian Budget 2013: IT System Tweaks, Expansions, and New Centres

 NEW ZEALAND: Kiwis Choose Online Option for Census 2013

 New Zealand Fast-Tracks Citizen Engagement Reforms

 

 

 

 World Spent $3.6 TREEELLION on ICT in 2012 - Analyst

 IT Outsourcing Market Slumps to 10-year Low

 Asia Pacific Telecom Transiting from Voice to Mobile Internet-Access Services

 APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 Asia Pacific IT Spending to Reach US$740bil

 Asia Pacific Leads Worldwide Mobile Phone Sales Growth in 1Q13, Says Gartner

 AFRICA: Nigeria Invests $1 Billion in New ICT Incubation Centres

 EUROPE: Czech Republic - Highest Internet Retail Sales in 26 Months

 New UK Ecommerce Report Helps Retailers Optimise Order Acceptance

 Room for Improvement in the e-Commerce Fraud Detection Process

 UNCTAD Latin America Workshop on ICT in Enterprises Survey Module

 BRAZIL: E-Commerce Grosses More Than $11 Billion in 2012

 NORTH AMERICA: Ecommerce Sales to Rise in US

 The Fastest Growing Industries in America Are Ecommerce and Environmental Consulting

 Most Data Isn’t 'Big,' and Businesses Are Wasting Money Pretending It Is

 

 

 China, South Korea Lead World Mobile Commerce

 China’s Online Sales Surge in 2012

 China's 1st Online Land Auction Nets 159 Mln Yuan 

 E-commerce Takes a Big Toll

 Firms Map Out Voice Navigation Services

 Web China: Draft Amendment Sparks Debate Over Online Shoppers' Rights

 China Focus: Ten-year-old Taobao Shaping Chinese Lifestyles

 China's Internet Giants in Acquisition Spree

 E-commerce Giants Brace for Fierce Competition

 JAPAN: E-Commerce Growth Continues

 App to Help Visually Impaired with Currency to Be Launched in Japan
 New Digital Divide Threatens Economic Growth
 S. KOREA: E-Commerce Sales Hit All-Time High in 2012

 KDB's 'Techno Banking' Draws Interest from SMEs

 B2B Fuels South Korea E-Commerce

 

 

 INDONESIA: E-Commerce, Banks Synergize in Driving Online Business

 MYANMAR: To Introduce E-Payment Card in Foreign Countries

 PHILIPPINES: Government Bank to Launch E-Payment Channel for Household Workers

 

 

 INDIA: Maharashtra Farmers Sell Products Online

 E-Payment for Scholarships Soon

 E-Payment of Road Tax in Haryana

 eBiz Portal to Ease G2B Services

 SRI LANKA: SME Apparel Exporters Are to Be Linked to Global E-System

 PAKISTAN: Mobile Banking with 1.4mn Accounts Showing Remarkable Surge

 

 

 AZERBAIJAN: Timing Announced for Commercial Sale of First Satellite's Resources to Foreign Markets

 Number of E-Signature Holders Nearly Doubled by March

 Romanian Company Intends to Cooperate with Azerbaijan in ICT

 Azerbaijan May Lift VAT from Non-Cash Payments

 KAZAKHSTAN: 2 Million E-Signatures Issued

 

 

 APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 AUSTRALIA: Many Companies Risk Missing the Internet Wave

 ACCC Launches Online Education Program for Small Business

 Australian State Launches Website for Indigenous Businesses

 Australia's Data and Messaging Revenues Exceeds Voice for the First Time

 Federal Budget Positive for ICT Industry

 NEW ZEALAND: Telecom Unveils Ultrafast Broadband for Consumers

 Small Businesses Still Sluggish Online

 New Zealand Starts Consultation on 4G Spectrum Auction

 

 

 

 Country-Specific Climate Vulnerability Data Now Online

 Study: Mobile Users & Older Generations Are Driving Social Media Growth Around the World

 EUROPE: Bulgaria’s E-Government Minister to Launch E-Recycling Campaign

 UK: 4G Mobile Broadband Coverage Extends to 50pc

 NORTH AMERICA: Largest U.S. Municipal Utility Deploys Advanced Smart Grid Network

 Federal CIO Calls for Government-Wide 'IT as a Service'

 National Digital Public Library Launches

 Social Network for Emergencies to Launch in San Francisco 

 How Twitter Is Changing the Geography of Communication

 

 

 CHINA: Over 100m Use China's Own 3G System

 China Seeks Greater Cybercooperation

 Users May Pay Fee to Use WeChat App

 440 Bln Credit Line for Building Smart Cities

 Project to Add Users and Raise Web Speed

 China's Internet Speed Averages 3.14 MBps

 JAPAN: Enhancing Astronomical Observatory with Supercomputer

 Japan Improves Bidding Processes with IT

 Apps Convert Smartphones into Home Monitoring System

 Japanese University to Deploy Supercomputer

 S. KOREA: Fine on 'Excessive' Exposure Causes Online Stir

 The Socially Underprivileged Are Also Alienated from Information Access

 Gov't Demonstrates Smart Highway

 South Korea Uses Video Collaboration Tools for Disaster Management

 MSIT Poised to Revamp Korea’s Online Search Service System

 

 

 MALAYSIA: Launching GIS Portal for Youth Welfare and Development

 PHILIPPINES: Kindergarten Students Taught ICT in City

 Philippine Province Launches Eservices Facility

 The Philippines Expands ‘Wireless Access for Health’ Programme

 The Philippines to Enhance R&D Capabilities with Supercomputer

 SINGAPORE: New Mobile App to Help Stroke Patients, Doctors

 Singapore to Install CCTVs to Control Parking

 Singapore Polyclinics Launches Mobile App for Asthma Care

 New Homes in Singapore to Be Pre-Wired with Optical Fibre

 Improving Library Services in Singapore with ICT - Part I

 Improving Library Services in Singapore with ICT - Part II

 THAILAND: A Flurry of Activity as 3G Launch Looms

 Thailand Govt to Install Wi-Fi at Historical Parks

 Thailand to Cover 27,231 Schools with Internet

 Thailand’s City Municipality Provides 1,000 Hot Spots for Free Wi-Fi

 Thailand to Deliver Payment Services to Home

 Thailand Shares Satellite Data for Agricultural Use

 Thai Hospitals Introduce Healthcare Apps

 Thailand Launches Voice Recognition App for Traffic Data

 Thai Air Force and ICT Ministry Collaborate on Disaster Management

 VIETNAM: To Replace Analogue TV with Digital One by 2020

 

 

 BANGLADESH: Dhaka Issues Smart Cards for Workers in S Arabia

 INDIA: Majority of Children Online to Be from India in 2017
 Free Electricity Connections in SC, ST & BPL Households

 New Bus Tracking System Unveiled

 Wi-Fi on Howrah Rajdhani

 Mobile App for Indira Gandhi International Airport

 Aadhaar Card Can Be Used as ID Proof

 Cloud Campus by NIIT

 Complaint Cell for Women

 SRI LANKA: Launching First South Asian 4G Mobile Service

 Srilankan Airlines Introduces Self- Service Check-In Kiosks

 MALDIVES: Establishing Passenger Information System

 

 

 AZERBAIJAN: ICT Services Worth $300m Provided to Population in Two Months

 Mobile ID Codes Registration to Begin in May

 E-Signature Is Now Available at Post Offices of Azerbaijan

 Minister: Azerbaijan Launched E-Visas Issuing Procedure

 High-Tech Park Construction Starts in Azerbaijan

 Registration of Mobile Phone Codes to Be Available Online

 Program on Education System Informatisation to Be Applied in Azerbaijan

 Issuance of Mobile Digital Signatures Starts in Azerbaijan

 KAZAKHSTAN: Foreigners Arriving Can Be Registered Online

 Railway E-Tickets to Be Introduced in Kazakhstan

 

 

 UNESCO Explores Mobile Tech in Education
 AUSTRALIA: City Police Connect with Citizens Online

 Australia Leverages Robotics Technology for Education

 Australian State Engaging Citizens Online

 Australian Council Launches App for Fire Inspections

 Australian Council Uncovers Environmental Icon with GIS

 Australia Leverages Advanced GIS to Create National Soil Database

 FIJI: E-ticketing Compulsory for All Buses

 NEW ZEALAND: Online Census Proves Popular

 NZ University to Modernise Campus Network

 

 

 

 Security Remains a Top investment Priority for IT amid Mobile Workplace Evolution

 Cybersecurity Challenges in 2013

 World Bank Support to Build Safety Nets in Low-Income Countries

 58% Information Security Incidents Attributed to Insider Threat

 Cyberthreats Pose Unsettling Cyber-Consequences

 Global Network of Hackers Steals $45M from ATMs

 Cyberdefense a Major Part of Asian Security

 EUROPE: Cyber Attackers Continue to Target Czech Sites

 SPAIN: To Welcome the New Industrial Cybersecurity Center

 NORTH AMERICA: Canada - International Experts to Debate How Nations Can Tackle Cyber Threats

 U.S.: How Many Cyberattacks Hit the United States Last Year?

 Agency Cybersecurity Deficiencies Remain as Attacks Reach All-time High

 Cyberspace Becoming a Conflict Zone Says Ex-U.S. Official

 Government Launches New Cybercrime Fighting Unit

 The Future of Data Security

 Special Report - IT Tools for Safer Communities

 US, Russia Are Top Cyber-Threat Hosts

 CIO Council Releases Data on Federal Cybersecurity Workforce

 Targeted Cyberespionage on the Rise in 2012

 Feds Seek Stronger Cybersecurity Partnerships with States

 Is an Emphasis on Compliance Hampering IT Security?

 California Launches Cybersecurity Task Force

 

 

 CHINA: To Ensure Online Payment Safety

 Cyber Attack Battlefield: The Clash of Victimhood

 Cooperation 'Needed for Internet Security'

 China Waging War Against Online Rumors

 Informant Webpages Help Gather Corruption Tip-offs

 Disclosure Delays Help Fuel Online Rumors

 JAPAN: Police Better Prepared to Fight Cyberattacks

 S. KOREA: Presidential Cyber Security Secretary Eyed to Counter Hacking

 Defense Ministry to Beef Up Cybersecurity Forces

 Korean News Site Hacked, Delivers Malware

 The Cyber Terror on March 20 and Its Countermeasures

 Moves to Toughen Korea’s Online Transaction Security System

 Threat of Malicious Code Growing in S. Korea

 NORTH KOREA: New Cash Cow - Cyber-warfare

 

 

 MYANMAR: Facebook Used to Stir Up Rumours, Spark Conflict

 M'sian, Filipino Hackers Go to War in Cyberspace Over Sabah

 SINGAPORE: Studying Measures to Restrict Access to Online Gambling Sites

 THAILAND: To Reform Cyber-Crime Law

 Symantec Internet Security Threat Report Reveals Increase in Cyber-Espionage

 

 

 INDIA: To Unveil Cyber Security Policy Soon
 SEBI to Watch Over BBM and WhatsApp

 KSITM Launches New System to Trace Undelivered Aadhaar Cards

 

 

 AZERBAIJAN: Brands Expected to Protect Domain Names on Their Own

 Azerbaijan to Bolster Cyber Security

 Azerbaijan Joins International Anti-Phishing Efforts

 Azerbaijan, ITU Join Effort to Draft New Convention on Information Security

 

 

 AUSTRALIA: Govt Doesn't Keep Cybersafety Button Source Code

 Public-Private Partnership a Challenge for Cybercrime Centers

 NEW ZEALAND: Cyber Security Fears Rising

 IT Industry Backs Software Patent Change

 New Zealand Spotlights Cybersecurity Reforms at Futuregov Forum

 

 

 

 The Best (and Worst) Countries for Cloud Computing

 10 Countries with World's Fastest Internet

 Global Information Technology Report 2013

 Global Mobile Subscriptions Reach 6.3 Billion in 2012 

 Asia's Mobile Revolution Is Changing the Way You Do Business

 An Information-Communication Revolution in the Pacific

 AFRICA: Rwanda - Public Officials Need ICT Training, Not Just Sensitization

 2013 Europe Digital Future in Focus

 EU's IT Agency's Sets Up in Estonia

 Top 5 Technology Transfers from E-estonia

 NORTH AMERICA: Canada - Open Data Is a '21st Century Natural Resource'

 U.S.: Ranking the Top 10 Cloud Startups

 The Real Data Center Revolution

 The Internet of Everything Emerges

 Industry Perspective - Cloud and the Smart City 

 

 

 CHINA: Mobile Fair May Boost Chinese Handsets

 Technology Faces Up to a Question of Identity

 Sophisticated 3-D Becoming More Affordable

 JAPAN: Communications Seeks Help in Interconnection Dispute

 SOUTH KOREA: Tackling Big Data in Weather Forecasting

 Gov’t to Bolster Robot Industry

 

 

 MYANMAR: To Improve Competitiveness with ICT

 PHILIPPINES: Signing ICT Agreement with Spain

 SINGAPORE: Driving Innovation with Open Source

 THAILAND: Smart City Steps Up Network Progress

 Thailand Optimises Investigations with Big Data Analytics

 VIETNAM: City Needs More Human Resources in IT Sector

 

 

 INDIA: Andhra to Have National Institute of Electronics & IT

 NIIT Technologies Launches CCTNS Project in Odisha

 ICT to Promote Eco-Friendly Tools in Agriculture

 Strengthening the Cooperative Movement Through ICT

 Land Record Software Developed by Goa Government Wins International Award

 Dialog Sri Lanka Mobile Broadband Base Grows 44-Pct

 NEPAL: ICT Expo from April 9

 PAKISTAN: Computers & IT Playing Key Role in Every Field

 Mobile Phone Users Make Over 192.9bn Minutes Voice Calls Per Year

 Mobile Phone Penetration Showing 10.3pc Healthy Growth

 80pc of Mobile Subscribers Will Be in Developing Countries by 2017

 Inauguration of IT Center for Hujjaj on May 13

 

 

 AZERBAIJAN: Broadband Access Rate Up Over 20 Percent

 Azerbaijan Aimed at Serious Development ICT Sector

 ICT Sector’s Share in Azerbaijan’s GDP Hits 1.8 Pct

 Minister: ICT Sector’s Revenues to Grow to $8-8.5 Billion in Azerbaijan by 2020

 Azerbaijan Expects ICT Export Growth

 Azerbaijan Sees Virtualization Technology Boom: Expert

 State ICT Fund to Finance Start-Ups Soon

 Number of Broadband Internet Connections in Baku to Hit 400,000 by Year-End

 SOFAZ: Azerbaijan to Carry Out Reforms on Broadband Internet Development

 KAZAKHSTAN: Entering Top 50 Countries in Network Readiness and Cellular Communication Rates Index

 

 

 AUSTRALIA: Beat Most of the World in Preparation for Cloud Adoption

 Feds Award $300m Less in ICT Product Contracts

 Shrinking Performance Gap Between Australian Mobile Networks

 NEW ZEALAND: Losing Ground in Global Tech Rankings

 Growing Funding Network Gives Support to Tech Start-Ups

 New Zealand's Demand for Mobile Data Doubles for Second Year in a Row

 

 

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Civic Engagement in the Digital Age

 

Social networking sites have grown more important in recent years as a venue for political involvement, learning, and debate. Overall, 39% of all American adults took part in some sort of political activity on a social networking site during the 2012 campaign. This means that more Americans are now politically active on social networking sites (SNS) than used them at all as recently as the 2008 election campaign. At that point, 26% of the population used a social networking site of any kind. The growth in several specific behaviors between 2008 and 2012 illustrates the increasing importance of SNS as places where citizens can connect with political causes and issues:

•In 2012, 17% of all adults posted links to political stories or articles on social networking sites, and 19% posted other types of political content. That is a six-fold increase from the 3% of adults who posted political stories or links on these sites in 2008.

•In 2012, 12% of all adults followed or friended a political candidate or other political figure on a social networking site, and 12% belonged to a group on a social networking site involved in advancing a political or social issue. That is a four-fold increase from the 3% of adults who took part in these behaviors in 2008. Read or download the full report: http://pewinternet.org/Reports/2013/Civic-Engagement.aspx

From http://www.i-policy.org/ 04/29/2013

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Cybersecurity Challenges in 2013

 

Network World (US)Tweet The security issues affecting businesses are similar around the world. Most involve employees innocently bringing an infected personal mobile device into the corporate network, or clicking on a social media link that looks harmless but hides a Trojan or worm that will secretly steal data and money and, potentially, remain undetected with severe impact on security of the infected device. The security issues affecting businesses are similar around the world. Most involve employees innocently bringing an infected personal mobile device into the corporate network, or clicking on a social media link that looks harmless but hides a Trojan or worm that will secretly steal data and money and, potentially, remain undetected with severe impact on security of the infected device. And while this this year will see more of that, we will also see major cybersecurity challenges to businesses coming from an increase in exploit kits, an increase in mobile device cybersecurity threats, and more sophisticated threats in general. Let's dive deeper: - Increase in exploit kits: Exploit kits represent the dark but massively profitable side of cybersecurity attacks. Exploit kits comprise malicious programs. They quickly identify and then attack cyber vulnerabilities and spread malware.

 

Exploit kits are created, sold and rented on the black market. We predict they will be increasingly used because of their ease of deployment (rental model) and ease and speed of infection they deliver. The impact of these attacks will be felt in loss of data, IP, identify theft, financial fraud and theft, as well as in diminished business productivity and continuity. We expect to see exploit kits targeting Windows 8, Mac OS X and mobile devices, particularly Android-based, in 2013 as these three targets represent fast-growing segments used by corporates and consumers alike to transact communications, business and commerce. The growth of malware will continue at an explosive pace. In 2012, Dell SonicWALL identified nearly 16 million unique malware samples through its GRID (Global Response Intelligent Defense system) compared to 13.5 million in year 2011. Already, there are around 44,000 new malware samples every day. - Increase in mobile cybersecurity vulnerability: The adoption of near field communication technology for mobile payment systems makes mobile platforms an attractive target for financially motivated cybercrimes. And the increased use of personal devices in businesses -- thanks to trends like BYOD (bring your own device) -- creates entirely new cybersecurity issues, from loss of company data and IP, to financial threat and non-compliance issues, to name a few. As social media continues to be adopted universally for personal and business purposes alike, malware will increase dramatically across Facebook, Twitter and Skype in 2013. This triple threat threatens targeted mobile devices at the point of commerce, through their access to corporate networks and through their access to social media channels. It will be particularly dangerous and become more advanced and prevalent. [Also see: "Who owns that Twitter account?"]

 

- Increase in sophistication of cyberattacks: Last year we saw cybercriminals abandon older scareware methods such as fake antivirus scams and move over to ransomware scams. We expect to see this continue and become more global and multilingual, which also represents a growing threat to Latin Ameria. Ransomware attacks lock down a computer, device or service and holds the data hostage, or even threatens court action if the user does not pay. These are very devious attacks that are embedded deep into the computer or device and it is nearly impossible for an average user to regain control over his own system and data. The sophistication and ability to attack and paralyze websites will continue to grow at dramatic pace. For example in 2011, there were 1,596,905 DDoS (distributed denial-of-service) attacks compared to 120,321,372 in 2012. As businesses of all sizes continue to move services and infrastructure to the cloud, the issue of DDoS will be high on many agendas at it has the potential to quickly cripple entire cloud infrastructures. Viruses, trojans, worms and ransomware do not differentiate between a large or small business. They represent the same risk, no matter if you have a lot or only very little budget to invest in network security. Irrespective of the size of your business, these threats can mean loss of profitability and productivity, loss of data and financial assets, and potentially catastrophic loss of business continuity. It is likely that small businesses are more likely to fall pretty to these attacks, because they do not have the budget, IT infrastructure or support that a large business can afford. On the other hand, the more people a business employs, the greater the vulnerability of its network.

 

Steps to take

The most important steps for a business of any size to protect itself from cyberattacks is to be aware of the most obvious and dangerous variants. Second, it is key to educate employees how to recognize and avoid accidentally bringing a virus/malware/trojan into the corporate network. A recent survey by Dell SonicWALL customers shows that 68% of all businesses reported that employees cannot identify fraudulent attacks on the corporate network. It is the dirty little secret of the beautiful world of social networks and mobile device interconnectedness that they are a breeding ground for malware and Internet criminals. Many businesses believe their existing firewalls will protect them from an attack. The reality, however, is that old firewalls pose a serious security risk to organizations today. First-generation firewalls technology has become obsolete as it fails to inspect the data payload of network packets circulated by today's Internet criminals. To prepare and protect from the massive growth in social media, applications, BYOD and multi-media files flowing through a corporate network, entirely new technology is needed. It is today's next-generation firewalls that include advanced technology such as application intelligence and control, intrusion prevention, malware protection and SSL inspection at multi-gigabit speeds, scalable to support the highest-performance networks and protect them effectively from the modern threats every user of email or the Internet encounters on a daily basis. If an organization does business anywhere on the Internet, it is likely not a question of if, but when it will be targeted by cybercriminals. While no protection is ever perfect, there is much that business can do to minimize and deflect the impact of these potential threats. Especially, the IT organization should closely collaborate with the company leadership to identify vulnerabilities lie, prepare with appropriate countermeasures including advanced high-performance, high-redundancy network security components, and educate employees for the best possible defense and protection of business assets.

From http://news.idg.no/ 03/08/2013

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AFRICA: Kenya - Launching National ICT Master Plan

 

Kenya mid February launched the National ICT Master Plan, a strategy document that will guide the country's ICT direction in the next five years. Dr. Bitange Ndemo, Permanent Secretary in the Ministry of Information and Communication says that the country aims to be a Knowledge Economy by 2017. He was speaking at the Kenya ICT Board(KICTB) organised function at the Sarova Stanley in Nairobi. The function was attended by a cross section of ICT stakeholders. Notably present was Micah Cheserem, the chair of the Commision on Revenue Allocation, Mr. Francis W. Wangusi, CCK Director General and John Sergon, ICT Director-Directorate of e-Government, ICT is expected to contribute greatly to Kenya's gross domestic product. "This master plan will take Kenya to Canaan," commented Ndemo. At the core of the master plan are three strategic pillars; Enhancing public value through service delivery and access to public services, strengthening ICT as a driver of the industry by establishing an ecosystem for ICT adoption and the development of ICT businesses that head an understanding of emerging markets' needs.

 

The master plan was prepared by lead consultants Harry Hare, who is also the publisher of CIO East Africa, Wadzanai Chiota-Madziva and edited by Joseph McOluoch with support from the National Communication Secretariat, IBM Corporate Service Corps, Creative Industry Task Force, Connected Health Task Force, Fidaly Kezar and Dorothy Nzeki from HP and Sally Kimeu and Tim Hirsch from Cisco. Ndemo says that the master plan is already under implementation. Paul Kukubo, KICTB CEO says the master plan has been in circulation for months with the aim of accepting input from the industry, but not much input had been received. The master plan will continue receiving "substantial input" for the next few weeks, before being finalised. The document replaces the 2006 master plan, which was seven pages long and focused on infrastructure. Ndemo says that he faced a lot of challenges when he proposed the establishment of the East African Marine System (TEAMS) to bring 3 Terabits Per second of connectivity to the country, with sceptics questioning who would use the capacity seeing the country was then on a 1.5 Gigabit per second satellite link (1000 Gbps = 1 Tbps). Since then, Kenya has had four undersea cables and a fifth cable is currently in its initial stages, with two more undersea cables planned to bring the total to seven. Not much detail has been given on the last three cables.

 

The overall goals of themaster plan include connecting every Kenyan to the Internet. "Guaranteeing every Kenyan 1 Mbps of connectivity is not a dream," the PS said. Recent whitespace trials by Microsoft and Indigo Telecom had seen residents in rural Kenya receiving up to 8 megabits per second though their TV aerials. The country is also on the verge of a joint roll out a 4G-LTE network by a consortium of telecommunication firms and government. The PS says that the government stands to make lots of savings from automating various agencies, such as procurement. He said the digital automation of the lands registry had increased collection of the registry from KSh. 800 million to KSh. 9 billion. John Sergon, ICT Director-Directorate of e-Government stated that 19 counties were now connected via telepresence units. Cheserem said that Kenya loses KSh. 300 billion to corruption annually, and automation would go a long way on stemming this.

 

However, Professor Tim Waema from the University of Nairobi's School of Computing and Informatics cautions that in the contrary, IT has been emerging as the new face of corruption in the country, where various scams now involve the use of ICT. Some of the highlights of the master plan's implementation include the January 23rd launch of the Konza Technology city. The PS says that Konza has received a lot of interest, way more than he had imagined it would. This he says include expression of interest to set up in Konza by two device manufacturing companies which Ndemo says will help bring much needed and absent manufacturing to Kenya. He says that the University of Nairobi had developed a prototype digital set top box, but was unable to raise any funding for mass manufacture of the same. The university has also worked on a prototype tablet and is now looking for funds to manufacture the same. The master plan however faces many challenges. Kukubo says that Kenya spends only 0.3 percent of its annual budget on ICT, compared with other governments that spend about 5 percent. In a panel discussing the master plan, Harry Mwangi, KICTB Public Sector and Shared Services project manager says that he hopes the next government will rationalise the ICT sector in a bid to avoid duplication of strategies within ministries. In addition, a number of ministries faced ICT implementation challenges as such projects fell under non -ICT managers. At the event, Dr. Kamal Bhttacharya, Director IBM Research -Africa said the firm would establish a supercomputer in Nairobi. He however did not give specifics.

From http://allafrica.com/ 03/21/2013

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ASIA: China Mulls Online Shopping Legislation

 

With China's e-commerce market expanding at full speed, the country is for the first time considering amending its consumer rights law to protect online shoppers' rights and interests.The widespread of information technology has allowed the Internet, TV and telephone-based commerce to surge, said Li Shishi, director of the Commission for Legislative Affairs of the National People's Congress Standing Committee, the country's top legislature.While briefing national lawmakers during a three-day bimonthly legislative session that opened on Tuesday, Li said new shopping forms such as e-shopping differed from conventional consumption, as online shoppers cannot identify the goods' authenticity and are susceptible to deceptive advertisement."Consumers select commodities merely through pictures and text descriptions," he said.The consumer rights law, which was enacted in 1993, does not have stipulations on the protection of consumer rights in online shopping."Consumption patterns, structure and concepts in China have undergone great changes over the past two decades," Li said, adding that amending the law aims to adapt to the new situation in protecting consumer rights.To deal with inadequate commodities or service information in online shopping, the draft amendments stress the protection of consumers' right to knowledge, saying sellers should provide authentic and necessary details of their products or services to e-shoppers.

 

The draft also ensures e-shoppers' right of choice and grants them the right to unilaterally terminate contracts. "Consumers have the right to return goods within seven days and get a refund," according to the proposal."The cooling off period of seven days" allows e-shoppers to change their minds, which is in line with international conventions, said Hu Gang, an expert from the Internet Society of China."Online shoppers can ask for compensation from the e-trade platform where transactions took place if the seller has stopped using the platform," the draft said, adding the platform can claim compensation from the seller after offering compensation to e-shoppers.The move is "significant" as it increases the responsibility of online platforms, which further protects online shoppers' rights, Hu said.China's booming online commerce industry is expected to reap more than 1.1 trillion yuan (about 175 billion U.S. dollars) in revenue in 2012, statistics from the Ministry of Commerce show.The industry has experienced rapid growth in recent years, with its total revenue expanding from 25.8 billion yuan in 2006 to 780 billion in 2011 in China. The growth dwarfed that of many western countries.

 

Taobao, a consumer-to-consumer (C2C) portal similar to eBay, features nearly one billion products and has nearly 500 million registered users. It sells 48,000 products each minute and its maximum daily turnover reached 4.38 billion yuan, according to taobao.com.It's parent company, Alibaba, on track to become the world's largest e-commerce firm, also owns Tmall, a Chinese popular business-to-consumer (B2C) portal like Amazon.Although the draft's Internet shopping stipulations are "detailed and feasible," it mainly covered B2C trade, Hu said, adding currently about 70 percent of online transactions in China are C2C, which needs further regulations to protect e-shoppers' rights.Complaints about online shopping are on the rise in China, with the number surpassing half of all service-related complaints in the capital last year, according to the Beijing Administration for Industry and Commerce and the city's consumers' association.

 

Cell phones and accessories, garments, domestic appliances and food are the categories that have been complained about most, said Huang Xiaowen, deputy director of the Beijing Administration for Industry and Commerce.Online shoppers complained that online business runners did not fulfill discount promises or arbitrarily cancel orders. They also complained about late delivery and substandard products, according to Huang.According to a MasterCard Worldwide survey issued last week, the Chinese mainland leads the Asia-Pacific region as the market with the most propensity to shop online, ahead of New Zealand, Australia, Singapore and South Korea.The survey, conducted between November and December 2012, included interviews with 7,011 respondents from 14 markets who were asked questions about their online shopping habits. China's score has increased by four index points from last year's index.Driving these shifts in China are increased confidence in shopping as "people felt more secure while shopping online," according to MasterCard. There is also an emerging view that shopping online is "easy" among 89.5 percent of the Chinese respondents, up from 80.8 percent in 2011.

From http://china.org.cn/ 04/23/2013

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Singapore Tops International E-Government Rankings

 

The Waseda University Institute of e-Government in Japan released its ninth annual international e-government rankings of 55 countries last week. Retaining its position from 2012, Singapore topped the rankings this year, followed by Finland and USA. Factors such as Singapore’s new e-citizen portal, along with the high coverage of fibre-based broadband, upgrades to mobile government, and OneInbox (a secured platform allowing citizens to receive government letters electronically) led to Singapore’s high rank. Asian nations constitute 40 per cent of the top ten countries this year. Taiwan is ranked eighth, up from tenth in 2012, and Japan has moved from rank eight to rank six. South Korea remains in the top ten at rank four, down from its third position last year. Australia, however, moved from its seventh position in 2012 to 11th this year.

 

The 55 nations included in the study are assessed on seven criteria: national portal, presence and mandate of the government CIO, e-services provided to citizens (such as e-voting and e-tax), promotion of e-government, network infrastructure, digital inclusion, and use of ICT for improving internal processes of the government. The 2013 study identified open data and national ID card programmes as new trends this year. Trends identified in 2012, including cloud computing, mobile technology, social media, and cybersecurity, remained popular amongst governments. These annual rankings by Waseda University are led by Dr Toshio Obi, Director of Institute of e-Government, in collaboration with the International Academy of CIO. Organisations such as the United Nations, International Telecommunication Union (ITU – the UN’s ICT agency) and the Organisation for Economic Co-operation and Development (OECD) contributed to the assessment.

From http://www.futuregov.asia/ 04/02/2013

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Thailand’s Smart City Steps Up Network Progress

 

Under Thailand’s first Smart City Project, Nakhon Nayok province has recently signed a MOU to cover the entire province with broadband infrastructure and enhance the connection among local agencies with high speed internet via optical fibre. Presiding over the signing ceremony, Nakhon Nayok Governor Dr Surachai Sirisaracam said that as the first Smart City, Nakhon Nayok would leverage ICT to strengthen the community’s competitiveness, and prepare the province for the Asean Economic Community in 2015. In partnership with True Corp, a broadband infrastructure will be built to cover four districts and 408 villages by end of the year. “The province will receive a 2014 fiscal budget of THB 625 million (US$ 21.07 million) for the smart city project,” he revealed. After the new infrastructure has been established, the use of ICT will be promoted to increase competitiveness among citizens in the community, according to him. Latest communication technology will also be provided to increase efficiency of local government agencies, improving the government’s network with wireless internet and cloud computing to accommodate multiple devices, he said. True Corp will further expand its 3G Plus Truemove H network, which currently covers 90 per cent of the province’s total 250,000 people. It will also expand the fibre network to connect 21 local agencies with high speed internet. Apart from enjoying convenient internet access, citizens of Nakhon Nayok will benefit from a new e-commerce platform by True Corp that will modernise the market channel to promote local products.

From http://www.futuregov.asia/ 03/14/2013

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India Launching National Cloud Initiative

 

New Delhi: The Government of India has launched a national cloud initiative —GI Cloud—to help the government leverage cloud computing for effective delivery of e-services. The project by the Department of Electronics and IT (DeitY) has beeninitiated to support the implementation of the National e-Governance Plan of India (NeGP) and aims to create a private cloud environment for the use of government departments and agencies at the centre and state levels. According to DeitY, the adoption of cloud computing will accelerate the delivery of e-services to citizens, and support other objectives such as increasing standardisation, interoperability and integration, pooling of scarce and underused resources, and the spread of best practices. Cloud computing provides tremendous scope of speeding up the development and roll out of e-governance applications while increasing government ICT efficiency.

 

A roadmap to GI Cloud was released by DeitY last week, assessing the ICT infrastructure currently in place in India and defining an implementation plan for GI Cloud. The roadmap declares that cloud computing environments will be established at the national and state levels, starting with one National Cloud, using new and existing data centres. The National Cloud will provide services such as computing, storage and network infrastructure, backup and recovery, and application development, supported by the State Clouds. A GI Cloud Services Directory will be created to help public sector organisations find and subscribe to relevant services. The government’s AppStore will host both cloud and non-cloud enabled applications which can easily be customised to meet the needs of different organisations. The first step defined for the implementation of GI Cloud is the establishment of an ‘Empowered Committee’ to provide strategic and regulatory guidance to DeitY and other stakeholders. DeitY will publish guidelines and standards for the security, application development, service delivery, contract management, and pricing and procurement for GI Cloud. The roadmap specifies that detailed studies of the existing infrastructure capacity at the government data centres and the requirement for infrastructure and applications need to be conducted for effective implementation of GI Cloud.

From http://egov.eletsonline.com 02/27/2013

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Azerbaijan Sees Virtualization Technology Boom: Expert

 

A boom in the development of virtualization technology is being observed in Azerbaijan, Russian Naumen company's executive Andrey Milovanov told the press in Baku on Thursday. Virtualization technology creates a virtual version of hardware platforms, operating systems, storage devices, or network resources. According to Milovanov, today virtualization technology is new not only for the Azerbaijani ICT market, but also for the markets of the CIS countries overall. The process of the development of virtualization technologies is becoming increasingly popular. Milovanov said the development of this segment of the ICT market may be underway with some delay due to certain reasons. "At present, virtualization technology is acquiring more popularity in Azerbaijan. I believe the development of infrastructure management technology will mark the next step. This sphere is an innovation both for Azerbaijan and other CIS countries," Milovanov said.

 

Azerbaijan's market, according to him, will inevitably go through the stages of development, although with some delay. For example, if one compares it with the Russian market, where the boom of virtualization technologies has subsided, Azerbaijan is observing the peak of its development. "The Azerbaijani market of information technologies has great potential and growth prospects. Azerbaijan is a priority country for us, amongst the CIS countries, as can be seen from frequent visits of our specialists to the country. We are working at the level of large institutions, one of which is the International Bank of Azerbaijan. There are also other companies we are negotiating with," Milovanov said.

 

The company's future plans for the Azerbaijani market include expanding the partner network, and negotiations are being held with local ICT companies to that end. There is also a possibility of opening Naumen's offices in Azerbaijan. This issue, according to Milovanov, will gain relevance in 2014. In this regard, the company has engaged the necessary resources for the study and analysis of the ICT market of Azerbaijan. Naumen is the leading Russian software solution developer for business and state bodies. Naumen renders services on developing, implementation and support of the software projects based on its own solutions. The company cooperates with Russian, Ukrainian, Belarusian, Kazakh and Uzbek ICT companies.

From http://www.azernews.az/ 04/12/2013

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Australia: Public-Private Partnership a Challenge for Cybercrime Centers

 

Cybercrime centers are too focused on protecting government systems, and within it, public-private collaboration pose challenges when it comes to the fear of information leakage during the sharing of data and the private sector's worries that the government may penalize them. According to Ngair Teow-Hin, CEO of SecureAge, many cybercrime centers are structured to focus on protecting government systems and critical infrastructure. As such, they tend to leave out the private sector, and subsequently, they cannot benefit from such government efforts and their computer systems remain vulnerable to cyberattacks, he explained. Both public and private sectors also face issues with information sharing. His comments follow reports last month that 95 percent of Australia's Cyber Security Center's staff will be from the country's Defense Department. The move has drawn criticism the center will duplicate functions of the country's Department of Defense's own Cybersecurity Center and did not give the private sector a say.

 

Paul Black, managing principal for Verizon's Risk Team agreed, adding another key challenge is the information sharing between public and private organization. The public sector is hindered by regulatory factors and bureaucracy, while the private sector holds back sharing because of competition and intellectual property (IP), Black explained. Both sides are also worried that information shared outside their respective organizations may be disclosed to unauthorized parties, he added. Similarly, Japan's National Police Agency (NPA) too, admitted last month it faced difficulties working with private sector employees to leverage their skills for cybercrime investigations, over concerns that classified information may be leaked. Additionally, private sectors are also hesitant to collaborate with public sector organizations as there is a fear that opening up to the government may open an opportunity for them to find ways to penalize the private sector's activities or policies, Black added. Cybersecurity is not a responsibility limited to either the public or private sector but a shared responsibility that has a significant impact on national IT systems and private organizations, the Verizon executive noted.

 

"Both sides must recognize safeguarding national systems, critical infrastructure, IP can be significantly improved only when both parties combine their resources and intelligence together," he said. Cybercrime centers need to include people who truly understand cybercrime activities and technologies used in such a center, Ngair advised. Many security professionals may be good in traditional methods of protections but cannot keep up with the latest threats and do not understand how cybercriminals' evolving tactics, he pointed out. Such professionals may be able to prevent a "garden variety of threats" but not advanced ones, Ngair warned. This is why a cybercrime center needs capable cybersecurity professionals, especially people who understand the intrinsic weaknesses in computer systems, the SecureAge CEO said. Black added staff of a cybercrime center should have a diverse range of skills, ranging from technical intelligence, research, attorneys, developers, software engineers, data analytics professionals, legal compliance officers and criminal investigators.

 

A transparent and collaborative approach toward information sharing, with right policies should be established to enhance collaboration within a cybercrime center, he added. Proper legal frameworks and work flows need to be established to protect both parties, he explained. Governments can set up a separate group of experts who do not deal with classified systems so that the group can share the information and knowledge freely with the private industry, Ngair suggested. "This way, the private industry can benefit from the shared information and wisdoms to protect themselves against cybercriminals," he said.

From http://www.zdnet.com 03/08/2013

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NORTH AMERICA: U.S. - How to Improve Government-to-Citizen Communication

 

The guiding principle of “Create once, publish everywhere” holds true for publishing online content, and its relevance is increasing in government-to-citizen digital communication. Public-sector alert notifications company GovDelivery CEO Scott Burns echoed this sentiment during the Digital Communications Tour: Northern California held on Wednesday, April 3 in Oakland, Calif. During the conference, Burns spoke to government employees involved with citizen outreach and emphasized key strategies to improve citizen engagement using constituent notifications. According to Burns, before reaching out to citizens with notifications such as emergency alerts and traffic updates, for example, agencies must first build a strong database of contacts. By consolidating existing email contact lists using automated and integrated solutions, governments can more efficiently add new contacts, and reach their constituents. Not surprisingly, Burns said governments should continue to think about the impact of cellphones, since more and more citizens are accessing email and messages on their phones. Steve Ressler, founder and CEO of public-sector knowledge network GovLoop, said mobile use is definitely on the rise and that there are many ways government departments can communicate with citizens via their cellphones.

 

“We’re seeing mobile change how we do citizen engagement, so you’re at a BART [Bay Area Rapid Transit] station and you can text out when the latest train is coming,” Ressler said. COPE [create once, publish everywhere] is an effective strategy to get updates and notifications to the public, eliminating redundancies while still getting the message out to the people who need it. Sending one message in multiple forms (press release, social media, text message) can be effective as long as the information being sent out is worth distributing through multiple channels. “It’s not a new concept, but government communication is very complicated. You have lots of different topics of information being managed in many different agencies,” Burns said. “It is a trend, it’s not a cure-all, but it is an important trend because [governments] have to do more with constrained resources.” But some government employees feel departments have a long way to go before government-to-citizen communication is a fine-tuned instrument. Nicole Neditch, Oakland's online engagement manager, said there’s still room for improvement. “I think governments are really far behind as far as the way in which people interact with websites,” Neditch said. “It has been a one-way communication for a long time and now people are starting to dive into a two-way conversation on the Web. I think we’re going to see a lot more services being offered online in the government sector.”

From http://www.govtech.com/ 04/05/2013

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Unesco Adopts Open Access Policy

 

Starting July 2013, the United Nations Educational, Scientific and Cultural Organization (UNESCO) will make hundreds of digital publications available to millions of people free-of-charge, thanks to its recent implementation of an Open Access Policy. “Advancements in education, science and culture are made possible through broad and unfettered access to research and knowledge, enabling policymakers, researchers, practitioners and the general public to use and build upon this knowledge. As an intergovernmental organization, UNESCO has a fundamental interest in ensuring that the outputs created by the Organisation, including publications, data and resources, are available to the widest possible audience,” the agency said. Apart from maximum freedom use of the agency’s publications, the policy will also address the spiraling costs of the scientific literature, which is essential to researchers. According to an official statement, resources published through UNESCO will be assigned a license that allows anyone to use any content for as long as the original author and UNESCO are given credit for the original creation. In this aspect, UNESCO will make the publications available online through a multilingual Repository which will be launched in the coming weeks.

From http://www.futuregov.asia/ 05/16/2013

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ANZ: ICT Strategies Take Centre Stage

 

Federal and state governments – in Australia and New Zealand – are refining their ICT strategies. These road-maps clarify just how the ICT dollar will be spent this decade – while delivering faster, cost-effective and improved services to citizens. Broadly, the focus is on corporate governance, modernising technology infrastructure, boosting service delivery, and engaging with the industry at the outset. More recently, South Australia unveiled its ICT strategy, with its ‘South Australia Connected – Ready for the Future’. South Australia is not immune from pressures worldwide to do more with less with the spending dollar, this strategy notes. The focus is to stay “connected,” and policy planners must innovate to address the needs of information-savvy citizens.

 

In New South Wales,

The NSW Government’s ‘ICT Strategy 2012’ seeks to bring NSW out of the “dark ages and into the 21st century.” This strategy cautions there are no “easy or quick fixes” to how the ICT dollar is spent. This state aims to use its annual AU$2 billion ICT spending programme more effectively. The goal is to increase competition, manage time and resources, and tackle the costs and risks of embracing new platforms.

 

In Victoria,

The Victorian government’s ‘ICT Strategy 2013’ observes that portfolio management is one panacea to helping agencies avoid unnecessary investment, while freeing up resources. Where practical, agencies may reuse and share ICT systems and contracts rather than develop new solutions. Plans are under-way to establish a single common register of ICT business systems. This register identifies sharing opportunities as an alternative to developing new systems. Victoria is exploring a mix of in-house, managed and outsourced service delivery. Planners are focusing on staying cost-effective, responding to changing needs, and leveraging available market expertise and opportunities. The Queensland Government’s ‘ICT Strategy 2012’ seeks to work more closely with the ICT industry. This collaboration reinforces partnering with the private sector, while identifying new ways to do business. This engagement involves teaming up with solutions providers to support government initiatives.

 

At the federal level

The Australian Government’s ‘ICT Strategy 2012-2015’ offers a comprehensive roadmap for reform. This strategy aims to use ICT to simplify and integrate government services, while keeping communications private and secure, especially for citizen data. The focus is on innovation and a strategic use of ICT, while harnessing the full potential of a digital economy and new technologies, including cloud services. The federal government wants to engage more openly with citizens and the industry. It aims to create, generate, share, manage, and efficiently use information resources.

 

Other more broad-based strategies include

The Tasmanian Government’s ‘ICT Strategy 2012’ The states of Western Australian, Tasmania, and Northern Territory have ICT strategies as well — however, not as detailed as the Eastern seaboard states. Across the Tasman, in New Zealand, the government has its own version of a strategy, ‘Government ICT Directions and Priorities’. The New Zealand strategy is currently under scrutiny. Plans are under-way to refine this roadmap further — while building on what the administration has delivered to date. Cloud computing is under closer investigation — including cost-savings this platform delivers.

 

Adding to these strategies, the Australian and New Zealand governments have also appointed government chief information officers (GCIOs). These GCIOs add gravitas to how strategies are implemented, while ensuring that technologies-of-choice match agency-wide needs, are cost-effective, and deliver the biggest bang for the buck. States with GCIOs (or equivalent) include Queensland, NSW, South Australia, and a more recent addition in Victoria. The Federal government, on the other hand, has split the role of GCIO into two under the auspices of the peak agency AGIMO. These roles incorporate the Australian Government Chief Technology Officer, and GCIO — with a sharing of responsibilities.

From http://www.futuregov.asia 04/16/2013

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African Union Commission Makes ICT Priority Project

 

The African Union Commission (AUC) says it has, for the first time, made information and communications one of its priority areas, urging the media in Africa to collaborate with it in the promotion of Africa's image. Mrs. Habiba Mejri-Cheikh, Director of Information and Communications at the African Union (AU), stressed the need for journalists to influence public opinion by creating awareness on the socio-economic and political development of the continent. She said: “Our role as African media practitioners is to promote the true image of Africa in all development areas so that Africa can occupy its rightful position in the world arena.' “Africa’s position in socio-political and economic matters in the world should be clearly publicized to wipe off the negative image foreign media continue to paint about Africa,” Mejri-Cheikh said Wednesday in an address delivered on her behalf by Esther Azaa Tankou, senior editorial officer at the AUC, at a pre-conference media workshop in Abidjan. Journalists are meeting ahead of the annual meeting of African Ministers of Economy and Finance and the Economic Commission of Africa (ECA), scheduled to take place 21-26 March. Mejri-Cheikh said the media had the responsibility to report on all issues concerning Africa in a balanced manner – the good and the bad -- as well as to hold states accountable on the issues they agree to and those that bind them by virtue of being part of the continental body. According to Mejri-Cheikh, so many activities have been undertaken by the Directorate of Information and Communication of the AUC to enhance the media landscape in Africa and contribute to build capacity of Panafrican journalists. African Finance and Economy Ministers as well as Govenors of Central Banks will be meeting in Abidjan under the theme “Industrialization for an Emerging Africa” to dialogue on issues pertinent to the development agenda of Africa.

From http://www.afriquejet.com/ 03/22/2013

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African Countries Implement Child Online Protection Initiative

 

The Commonwealth Telecommunications Organisation (CTO) has partnered with the International Telecommunications Union (ITU) to complete the implementation of the Child Online Protection initiative in six African countries before it is rolled out more broadly throughout the continent. The COP initiative will be rolled out in Cameroon, The Gambia, Ghana, Mauritius, Nigeria and Sierra Leone, as a result of plans finalized during the CTO's third Commonwealth Cybersecurity Forum, which ended in Cameroon Friday. COP was established as an international collaborative network for action to promote the online protection of children worldwide in conjunction with U.N. agencies and partners. It was launched in the wake of the ITU's Global Cybersecurity Agenda, which seeks to ensure safety and security in online environments to afford children the opportunity to benefit fully from the ICT revolution. With little or no monitoring mechanisms in place in African countries, COP is expected to tackle cybersecurity by addressing legal, technical, organizational and procedural issues as well as capacity building and international cooperation. It was launched in Mauritius in October last year, and after it is rolled out to the initial set of six countries, it will be implemented across Africa by April 2014.

 

Some of the key topics discussed this week at the forum include how a global approach to cybersecurity can assure the safety, security and resilience of cyberspace; the implications of Critical Information Infrastructure Protection for developing countries as facilitated by Microsoft and the Forum of Incident Response and Security Teams (FIRST); and the impact of Computer Emergency Response Teams (CERTs) on cybersecurity in Africa. At a special briefing session jointly organized by the Commonwealth Parliamentary Association (CPA), the United Nations Conference on Trade and Development (UNCTAD) and the CTO on Wednesday, Commonwealth parliamentarians examined international and regional best practices on key legal aspects of electronic commerce with a view to understand how to deliver their mandate effectively. They recommended improved cooperation between Commonwealth organizations such as the CTO and CPA with other relevant organizations such as UNCTAD, ITU and Interpol, leading to transborder cooperation on cybersecurity based on international treaties.

From http://news.idg.no/ 04/26/2013

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KENYA: Launching National ICT Master Plan

 

Kenya mid February launched the National ICT Master Plan, a strategy document that will guide the country's ICT direction in the next five years. Dr. Bitange Ndemo, Permanent Secretary in the Ministry of Information and Communication says that the country aims to be a Knowledge Economy by 2017. He was speaking at the Kenya ICT Board(KICTB) organised function at the Sarova Stanley in Nairobi. The function was attended by a cross section of ICT stakeholders. Notably present was Micah Cheserem, the chair of the Commision on Revenue Allocation, Mr. Francis W. Wangusi, CCK Director General and John Sergon, ICT Director-Directorate of e-Government, ICT is expected to contribute greatly to Kenya's gross domestic product. "This master plan will take Kenya to Canaan," commented Ndemo. At the core of the master plan are three strategic pillars; Enhancing public value through service delivery and access to public services, strengthening ICT as a driver of the industry by establishing an ecosystem for ICT adoption and the development of ICT businesses that head an understanding of emerging markets' needs.

 

The master plan was prepared by lead consultants Harry Hare, who is also the publisher of CIO East Africa, Wadzanai Chiota-Madziva and edited by Joseph McOluoch with support from the National Communication Secretariat, IBM Corporate Service Corps, Creative Industry Task Force, Connected Health Task Force, Fidaly Kezar and Dorothy Nzeki from HP and Sally Kimeu and Tim Hirsch from Cisco. Ndemo says that the master plan is already under implementation. Paul Kukubo, KICTB CEO says the master plan has been in circulation for months with the aim of accepting input from the industry, but not much input had been received. The master plan will continue receiving "substantial input" for the next few weeks, before being finalised. The document replaces the 2006 master plan, which was seven pages long and focused on infrastructure. Ndemo says that he faced a lot of challenges when he proposed the establishment of the East African Marine System (TEAMS) to bring 3 Terabits Per second of connectivity to the country, with sceptics questioning who would use the capacity seeing the country was then on a 1.5 Gigabit per second satellite link (1000 Gbps = 1 Tbps). Since then, Kenya has had four undersea cables and a fifth cable is currently in its initial stages, with two more undersea cables planned to bring the total to seven. Not much detail has been given on the last three cables.

 

The overall goals of themaster plan include connecting every Kenyan to the Internet. "Guaranteeing every Kenyan 1 Mbps of connectivity is not a dream," the PS said. Recent whitespace trials by Microsoft and Indigo Telecom had seen residents in rural Kenya receiving up to 8 megabits per second though their TV aerials. The country is also on the verge of a joint roll out a 4G-LTE network by a consortium of telecommunication firms and government. The PS says that the government stands to make lots of savings from automating various agencies, such as procurement. He said the digital automation of the lands registry had increased collection of the registry from KSh. 800 million to KSh. 9 billion. John Sergon, ICT Director-Directorate of e-Government stated that 19 counties were now connected via telepresence units. Cheserem said that Kenya loses KSh. 300 billion to corruption annually, and automation would go a long way on stemming this.

However, Professor Tim Waema from the University of Nairobi's School of Computing and Informatics cautions that in the contrary, IT has been emerging as the new face of corruption in the country, where various scams now involve the use of ICT. Some of the highlights of the master plan's implementation include the January 23rd launch of the Konza Technology city. The PS says that Konza has received a lot of interest, way more than he had imagined it would. This he says include expression of interest to set up in Konza by two device manufacturing companies which Ndemo says will help bring much needed and absent manufacturing to Kenya. He says that the University of Nairobi had developed a prototype digital set top box, but was unable to raise any funding for mass manufacture of the same. The university has also worked on a prototype tablet and is now looking for funds to manufacture the same. The master plan however faces many challenges. Kukubo says that Kenya spends only 0.3 percent of its annual budget on ICT, compared with other governments that spend about 5 percent. In a panel discussing the master plan, Harry Mwangi, KICTB Public Sector and Shared Services project manager says that he hopes the next government will rationalise the ICT sector in a bid to avoid duplication of strategies within ministries. In addition, a number of ministries faced ICT implementation challenges as such projects fell under non -ICT managers. At the event, Dr. Kamal Bhttacharya, Director IBM Research -Africa said the firm would establish a supercomputer in Nairobi. He however did not give specifics.

From http://allafrica.com/ 03/21/2013

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TANZANIA: To Draft New ICT Laws

 

As technology allows more users to conduct business and transact online, Tanzania has recognized the need to formulate better ICT laws to protect users against with the growth of cybercrime and other computer-related offences. “We are in the consultation process with various experts and we hope by the end of the year we will be through, and forward the matter to relevant processes and eventually we will have laws in place,” said Director of Information and Communications Technology (ICT) at the Ministry of Communications, Science and Technology, Dr Zaipuna Yonah. Yonah conceded that while a vast number of online transaction are made on a daily basis, Tanzania does not have the right laws in place to protect all users. “So many people are now using mobile phones, almost half of the country’s population, and so many transactions are being made online and yet our legal control is much limited,” he added. According to Tanzania Daily News, “he added that with the country’s national ICT backbone well spread out, so many challenges related to cyber were inevitable and the legal systems need to be strengthened. He called on business operators and investors to ensure that their companies are being run responsibly.” Yonah stressed that Kenya does have cyber laws, but it lacks the focus on security, which in important to online users. “We want to ensure secure businesses, investments and make sure that our people stay safe in this technological world. In Kenya they have ICT law but it is not focused on cyber security, I am glad that Tanzania is leading the way and other countries will follow. We are helping participants to put in place systems that works and we have technologies that can help prevent some of the crimes especially those involving stealing money from ATM machines.”

From http://www.itnewsafrica.com/ 04/27/2013

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EU: Brussels Under Pressure to Soften Data Protection Rules

 

The European Commission is coming under pressure from countries that include the UK and the US to ease the data protection rules proposed for European countries, instead aligning European data protection laws with international legislation. The EC is looking to create a unified set of data protection rules for the EU’s 27 countries, while in the process doing some streamlining (dropping the requirement for companies to have a named data protection officer) and beefing up privacy protection. The rules are meant to be voted on in June, but the proposal as written is drawing a raft of criticism. The Financial Times reports that a memo drafted by the Irish presidency, representing EU countries, notes that "several member states have voiced their disagreement with the level of prescriptiveness of a number of the proposed obligations in the draft regulation." The UK and the US have submitted their own notes on the matter, the FT said.

 

The issues, which European Parliament is expected to debate beginning this week, are far-ranging. For instance, when it comes to privacy, the rules would require explicit consent from individuals in order for companies to use their data—something that companies say would add an extra layer of complexity and oversight to its administrative processes that would be overly onerous. The rules would also require businesses to notify of personal data breaches within 24 hours—again, a stringent requirement that not all enterprises would be able to ability to easily comply with. Some however, point out the level of risk involved. “We support the need to facilitate the data economy in Europe because free exchange, storage and analysis of personal data is essential to a healthy digital economy and society,” said Gary Clark, vice president of EMEA at SafeNet, in an email to Infosecurity. “However, we shouldn’t underestimate the impact that lack of consumer confidence will have on the economy if an organization receives a data breach and peoples’ personal data is taken without consequence.”

 

Another item in the proposal gives online users the “right to be forgotten,” so that individuals can essentially ask a Google or Facebook to delete every mention of them anywhere in their records. Proponents say the option will save teens from living with poor decision-making in terms of online sharing for the rest of their lives; opponents (i.e., Google) say the proposal would irrevocably harm its business value. One amendment that Brussels is expected to debate is the idea of taking a "risk-based" approach, so that individual countries or businesses would be subject to the interpretation the law as appropriate. "If you have a butcher whose data processing only affects 20 local people, you need to be able to treat an infringement there differently from a company with private health records," said a spokesperson for the UK's Information Commissioner's Office told the Guardian.

 

"Regulations are key so long as they are enforceable and don’t have unintended consequences like inhibiting the economic development that European citizens desperately need to see," said Clark. "But, any relaxation of red tape and harsh penalties needs to be mirrored by commercial and public sector bodies taking more ambitious, unilateral steps to strengthen data protection themselves. Greater reassurance and protection will be achievable when organizations that exchange and hold vast volumes of personal data re-build their data protection strategies around a secure breach approach that extends strong data encryption to all personal data."

From http://www.infosecurity-magazine.com/ 03/07/2013

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Europe's Broken Telecom Policy

 

The European telecommunications sector is facing unprecedented challenges. Total revenue in the sector shrank 8% between 2007 and 2011, a period in which other regions, most notably East Asia and North America, saw sustained growth. At the same time, European telecommunications companies need to invest in upgrading network infrastructure to allow much faster Internet-access speeds than are generally available in Europe today. The European Digital Agenda targets download rates of 30 megabits per second for all EU citizens by 2020, and speeds above 100 mbps for at least 50% of broadband subscribers in the EU. According to the European Commission, only 12% of fixed broadband lines are at least 30 mbps, and just 2.5% are 100 mbps or more. Europe's telcos can contribute to the general economic recovery that the Continent so badly needs. But as matters stand, the telecom industry is heavily regulated and unduly fragmented. The European Council has declared that strengthening the Digital Single Market is a major policy priority. The European Commission's new strategy, which will be presented later this year, needs to focus on how best to streamline regulation and remove obstacles to further market consolidation.

 

Once a global leader in telecom infrastructure and innovation, Europe today faces some key disadvantages compared with the rest of the world. While allowing for market liberalization at the national level, EU policy has focused on keeping wholesale and retail prices low to promote accessibility of telecom services. Overly intrusive regulation of wholesale access to operators' networks has led in many cases to an inefficient market structure. The result is a degree of market fragmentation across Europe unseen anywhere else in the world. In the EU there are more than 1,200 fixed telecom operators, 100 mobile network operators, 200 mobile virtual network operators and 1,500 cable operators. In the U.S., by contrast, there are six major operators; in China there are only three. In the U.S., four operators control 86% of the market, which has around 330 million subscribers. In Europe, which has a total of 645 million subscribers, it takes the top 15 operators to reach the same combined market share.

 

This highly fragmented market structure has led to declining revenue across the sector, which in turn has substantially diminished firms' investment capacity. A cycle of declining value and decreasing investment is detrimental both to EU citizens, who will see far less innovation as a result, and for the entire European economy. That's why Europe's entire market-structure and regulatory strategy needs to be rethought. The sector must be placed on a more sustainable, market-based footing before it can provide a vibrant communications network. Consolidation, both domestically and across national borders, is vitally needed. Allowing operators to achieve larger economies of scale is crucial to the development of next-generation broadband infrastructures across Europe.

 

Finally, with the tremendous increase in mobile network usage, spectrum is becoming an increasingly essential resource both for telecom operators and for the public at large. A thorough review of EU spectrum policy, one that takes into account the negative effect of high auction costs and fragmented national licensing regimes, must be undertaken to allow operators to recoup investment within a shorter time frame. Keeping prices low in national markets, rather than fostering competition across the Single Market, was a good strategy early on, while the sector was still growing. But in today's market, such policy is no longer reasonable, credible or effective. In a digitally interconnected world, the most relevant geographic marketplace is global. It is this overarching fact that European competition and industrial policies must now boldly address.

From http://www.i-policy.org/ 04/26/2013

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European Commission Plans Guide Through Global Internet Policy Labyrinth

 

The Commission today unveiled plans for the Global Internet Policy Observatory (GIPO), an online platform to improve knowledge of and participation of all stakeholders across the world in debates and decisions on Internet policies. GIPO will be developed by the Commission and a core alliance of countries and Non Governmental Organisations involved in Internet governance. Brazil, the African Union, Switzerland, the Association for Progressive Communication, Diplo Foundation and the Internet Society have agreed to cooperate or have expressed their interest to be involved in the project. The Global Internet Policy Observatory will act as a clearinghouse for monitoring Internet policy, regulatory and technological developments across the world.

 

It will:

•automatically monitor Internet-related policy developments at the global level, making full use of "big data" technologies;

•identify links between different fora and discussions, with the objective to overcome "policy silos";

•help contextualise information, for example by collecting existing academic information on a specific topic, highlighting the historical and current position of the main actors on a particular issue, identifying the interests of different actors in various policy fields;

•identify policy trends, via quantitative and qualitative methods such as semantic and sentiment analysis;

•provide easy-to-use briefings and reports by incorporating modern visualisation techniques;

 

The objective of GIPO is to increase expertise and understanding among all actors, including countries, NGOs and interest groups which may have so far been marginalised in Internet debates and decisions. The Commission fears that the vast range of policy areas impacted by the Internet, combined with a highly complex institutional framework, may cause disengagement from these discussions, which must be truly inclusive in order to ensure a globally legitimate and sustainable governance framework for the Internet.

 

GIPO will not replace existing mechanisms and fora where global Internet governance is discussed, such as the Internet Governance Forum. To the contrary, its objective is to be a tool-box for stakeholders and an instrument to strengthen existing Internet policy-making processes, making full use of modern technology. The European Commission is 100% committed to supporting the open internet. It hopes to safeguard the open nature of global internet governance, including a model which is more inclusive of the needs and priorities of all actors, including those from the developing world. (see SPEECH/13/167). In the coming months, the Commission will carry out a feasibility study into GIPO, and pending those results, the development of the online platform could commence in 2014.

From http://ec.europa.eu/ 05/15/2013

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FINLAND: An IT Nation Plans for the Future, Somewhere Between Openness and Privacy

 

Entrepreneur Matias Lindroos holds up his iPhone as he explains his business venture in a busy cafe in central Helsinki. "If you don't have coins on you, all you need is this and you can park on the street." A blue dot on a map represents a person's current location, and a message above it says "3 euros per hour." When the car's registration number is inputted, the parking fee is automatically charged to that individual's credit card. This is a smartphone application called Parkman, launched by Lindroos, 26, in 2010. As parking charges in Helsinki vary from place to place, the software downloads and presents information on various municipally-owned lots across the city. "Local governments could keep the data to themselves, but then this kind of software could never be made. The more it is made available, the more entrepreneurs can come up with all sorts of ideas," says Lindroos.

 

The concept of "open data" is gaining ground in Europe and the United States. It means that citizens and businesses accessing data held by governments and local authorities can create better services. In Finland, the open data concept is being implemented across the country. The Ministry of Transport and Communications is leading the charge in examining what data can be made available, and a tentative proposal will be presented around March. Since the 1990s, the growth of leading international cellphone manufacturer Nokia has given Finland the impetus to position information technology at the center of its national strategy. It has also made broadband Internet access a legal right for all citizens. However, as Nokia's fortunes have waned, the open data movement has taken on greater significance as a means for industrial development.

 

"Granting access to government data will create new business opportunities," says Minister of Housing and Communications Krista Kiuru, 38, who is in charge of formulating the country's IT strategy. According to one organization involved in the open data industry, detailed maps that even display the locations of trees and rocks, and information on the real-time locations of fixed-route buses have already been made available. Information technology is crucial to efficient national management in Finland, which has a large government and an extensive and costly welfare system. The introduction of social security numbers--an issue that met with great opposition in Japan--took effect in the 1960s. The scope of information held by the government is wide-ranging; for example, it knows the religious affiliation of each citizen. "The Finnish people, who have access to generous welfare benefits, mostly place a great deal of trust in the government," says Katya Valaskivi, a University of Tampere senior media research scholar and associate professor. "They have attached greater importance to the benefits of the services they can receive, rather than concerns regarding the misuse of information by the government."

 

Finland has also striven to improve transparency, which have put it atop Reporters Without Borders' World Press Freedom Index. The websites of various ministries and agencies feature staff photos, phone numbers, and e-mail addresses, even for those in charge. Most make themselves available for interviews, as was the case with Kiuru, the minister of housing and communications, who responded openly to questions at a cafe in Helsinki. State Secretary Olli-Pekka Heinonen, 48, the equivalent of Japan's chief Cabinet secretary, explained the government's shift to open data. "One of the negative sides of IT is that society becomes more complex and interconnected. The most vulnerable societies are centrally led and homogeneous ones," he said. "Society is better if people are more agile on an individual level of society with good access to information. It also makes society less vulnerable because information is not only in the hands of a few but in the hands of everybody to react to different shocks our societies will face."

 

Finland has also made efforts to utilize information technology in health and nursing care. Trials are continuing to make all personal information available via various platforms. The city of Espoo is located west of Helsinki, on the other side of a bay. Inside a high-ceilinged, low-rise building is a showroom measuring around 50 square meters that is operated by Active Life Village, a venture business that develops IT services aimed at elderly people. Its floors and furniture contain various sensors that collect data on the location of residents, their breathing, their medicine intake and other information for use in their nursing care. Managing director Juha Lipiainen, 55, has also invested in an Internet service called "Taltioni," which means "my record" in Finnish. It started in January of this year as a national project, backed with government funding.

 

Taltioni can be used to access electronic health records managed by doctors, and future coordination with information collected by Active Life Village is under consideration. "It's a unique approach that emerged from the idea of keeping track of your own medical information yourself," says Lipiainen. He displayed a screen of his own data, which included a record of the dental treatment he had received recently. Other companies are free to come up with their own applications, and there is already one in development that lets users calculate their remaining lifespan based on their health condition. The service's principal objective is the sharing of information with doctors and other relevant parties. The inland city of Oulu lies around 200 kilometers from the north pole, but free wifi Internet hotspots abound within its environs. "I think we will ultimately have the ability to record our entire lives," says Petri Pulli, 55, a professor at the University of Oulu who is researching the use of IT in supporting the elderly. He believes that a development of this kind would be of great assistance to dementia sufferers.

 

For example, a video camera attached to a pair of spectacles would capture footage of scenery and people that would be stored via the Internet along with location information and other details. This data could be searched using a face recognition function, and if a match is found with a person in the user's line of sight, their name and data would be displayed. Data on the user's relationship with that person would also be added. However, Pulli has some reservations about such technology. "Privacy represents a major obstacle to this project. Would it truly be possible to control all of your online personal information yourself? I don't know the answer to that yet."

 

PRIVACY AND CONTROL

University of Oulu professor Petri Pulli writes pairs of contrasting words on a drawing pad. "Individual" on the left, and "society" on the right. "Privacy" on the left, and "control" on the right. The question at hand is whether an emphasis should be placed on individual privacy, or regulating society as a whole, even at the risk of sacrificing privacy. "Compared with nations like the United States where greater importance is attached to the individual, Finland is closer to the words I wrote on the right. In a country like this, it is possible that experiments to record our memories via the Internet will gain acceptance," Pulli said.

 

KENYA: AFRICA'S IT LEADER

On the eve of a general election on March 4th, the Kenyan capital of Nairobi is abuzz with anticipation. "This will be the first election in Kenya supported by the Internet," says Juliana Rotich, 35, on the balcony of a building bathed in harsh equatorial sunlight. "Problems might occur, but I'm proud to be part of a new challenge." She is moving ahead with preparations for the launch of a website where users will be able to post information about the election on a map. The site is named "Uchaguzi." It means "choice" in Swahili, and its main purpose is to keep an eye on riots and other occurrences. Rotich works in collaboration with NGOs, and has created a system through which posts made via cellphone text messages, e-mail, Facebook, and other networking sites can be verified for accuracy and passed on to the police for quick response. This new initiative utilizes the technology of "Ushahidi," a Kenyan-born map information platform. Ushahidi is Swahili for "witness."

 

It played an important role in aggregating damage reports immediately after the Haiti earthquake in 2010, as well as the temblors that hit Christchurch, New Zealand and northeast Japan the following year. Rotich is one of Ushahidi's four founders. It originated following the previous general election in 2007. Citizens displeased with the result went on a rampage that caused the deaths of more than 1,000 people. Rotich and her collaborators created a makeshift site with the help of IT experts around the world via the Internet, with the aim of displaying up-to-date information on riots in different areas on a map. It can be used for free by anyone, and is currently being utilized in more than 30 languages for various purposes, such as monitoring air pollution in China and mapping the poorest segment of the population in Paraguay. "Other people are coming up with a stream of ideas that we never envisioned," says Rotich. "This is where the openness of the Internet truly comes into play."

 

Journalists who will report on the election have also been developing a new platform of their own. The number of journalists are few for a country as vast as Kenya. This is where a website launched by Dickens Olewe, 31, digital manager for the country's third largest newspaper, The Star, can come into play. It allows readers to upload photos from the election taken with their cellphones. There are also plans for an aerial photography project that will utilize unmanned drone aircraft. It could also be used when disastrous flooding occurs, or in war zones where it is difficult for journalists to enter. In sub-Saharan Africa, the gross national income per capita is only around $1,200. However, according to the World Bank, the number of cellphone subscriptions per 100 people has risen rapidly from 12 in 2005 to 45 in 2010.

 

Despite this, Kenya has become one of Africa's IT leaders with accomplishments that include M-Pesa, a service that enables money to be transferred using cellphone text messages. It is also the home of iHub, an incubation zone for IT companies in Nairobi where the offices of Rotich and her Ushahidi colleagues are based. "This is Nairobi's Silicon Valley," says iHub manager Jimmy Gitonga, 44, proudly. Around 50 new ventures have taken off from this facility, which was created with financial support from IT companies.

 

In mid-January, Google Chairman Eric Schmidt traveled to Nairobi soon after visiting North Korea. He toured five African nations in total, including newly independent South Sudan and economically burgeoning Rwanda, and later made the following statement on his personal blog: "Nairobi has emerged as a serious tech hub and may become the African leader." This year, Google established a website that gathered information on candidates in the Kenyan general election. It also worked in cooperation with the government body that conducted the election, and supported the creation of a voter registration system for cellphone users. The company also intends to provide funding for The Star's drone project. "Google has a strong interest in Ushahidi and its mapping technology," says Macharia Gaitho, managing editor of Kenya's largest newspaper, Daily Nation. "They've come here to do business, not operate a charity scheme."

From http://ajw.asahi.com/ 03/31/2013

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RUSSIA: Ratifying Personal Data Protection “Convention 108”

 

The Russian Federation today strengthened its commitment to the protection of personal data by ratifying the Convention for the protection of individuals with regard to Automatic Processing of Personal Data, also known as “Convention 108”. Council of Europe Secretary General Thorbjørn Jagland received Russia´s instrument of accession from the Permanent Representative and Ambassador of the Russian Federation to the Council of Europe Alexander Alekseev. The Convention is today the only legally binding international instrument in its field. Open to any country, it has the potential to become a global standard, providing legal certainty and predictability in international relations. “Convention 108” grants individuals the right to the protection of their personal data, aiming also to prevent any abuses which may accompany the processing of these data. The treaty will enter into force in respect of the Russian Federation on 1 September 2013. Russia is the 46th state to become a party to the convention.

 

Created in 1981, “Convention 108” has become the backbone of personal data protection legislation in Europe and beyond. It was drafted in a technologically neutral style, which enables its provisions to be fully valid today, regardless of technological developments. The text is currently being updated to ensure that its data protection principles are still valid for new tools and practices. The convention establishes a number of principles for states to transpose into their domestic legislation to ensure that data is processed fairly and through procedures established by law, for a specific purpose, that it is stored for no longer than is required for this purpose, and that individuals have a right to have access, rectify or erase their data. An additional protocol requires each party to establish an independent authority to ensure compliance with data protection principles and lays down rules on trans-border data flows.

From http://www.i-policy.org/ 05/15/2013

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UK: National Cyber Crime Unit in October; Communications Data Bill Confirmed

 

James Brokenshire, the UK’s minister for security, yesterday outlined his view of the cyber threat, and the steps that the UK government is taking to counter it, in a speech at the Chartered Institute for IT. Much of the speech would have been of little interest to his direct IT audience, but was used, as happens in all such political speeches, to talk to the wider population. He outlined the threat in broad terms and highlighted some of law enforcement’s recent successes against cyber crime. Three items of particular relevance emerged. The first is that the planned new National Cyber Crime Unit, born from an amalgamation of the Met’s Police Central e-Crime Unit and the Serious Organised Crime Unit (SOCA) is on course for an official launch in October. “At the heart of our vision for how we can tackle cyber crime more effectively,” said Brokenshire, “is the National Cyber Crime Unit.” He said that it has been operational in ‘shadow’ form since the beginning of March, and that co-operation between the PCeU and SOCA is already having effect.

 

“This joint working,” he explained, “has already led to arrests against those involved in a phishing scam against the UK banking system and its customers, and a criminal network, linked to established UK organised crime groups, concentrated on high value fraud on both UK and international corporate victims.” A second feature was an apparent about-turn in government thinking on an international cyber crime treaty. Last year the Foreign Secretary William Hague called for just that. Brokenshire’s thinking is that the existing Budapest Convention is as good as we’re likely to get. “We do not believe that any new treaty would be any more effective,” he announced. It is also noticeable that the threats outlined by Brokenshire are almost entirely ‘criminal’ rather than state-sponsored – there was no Chinese-threat rhetoric like that currently in the US. In fact, neither ‘China’ nor ‘Chinese’ appear in the speech at all; and the direct terrorist threat is downplayed: “To date, terrorists have not seen cyber-attack as an important means of conducting their actions,” but he pointedly added, “we and other governments are very mindful of the fact that this could change.”

 

This provided the perfect introduction to the third feature: the Communications Data Bill. This proposed bill has been roundly criticized by civil rights activists – and many members of parliament. It has been dubbed a ‘Snoopers’ Charter’; so Brokenshire prepared his ground with, “we must ensure that improved security and tackling terrorist threats does not come at the expense of human rights. Our threshold is therefore high, ensuring that freedom of expression and speech are not compromised.” But the Communications Data Bill will proceed. “We remain committed to introducing the Bill at the earliest possible opportunity.” He explained that it is “about who was communicating, when, from where, how and with whom; it is the context but not the content of a communication;” and that it “is a vital tool” that “enables the police to build a picture of the activities, contacts and whereabouts of a person who is under investigation.”

 

It is unlikely that activists will be convinced. Last month, based on the information that the Communications Data Bill will provide to law enforcement, “it was revealed Parliamentarians have been visiting an ‘adulterous affairs’ website more times in a single month than the official websites for the Treasury, Ministry of Justice and Department for Education. That’s 52,000 hits in seven months for ‘Out of Town Affairs’,” reported Big Brother Watch. This is used to highlight the problems with the Communications Data Bill – the IP address doesn’t specify which parliamentarians are ‘guilty’, so implicates all; but at the same time the communications data specifies the content: “it’s still pretty obvious what you’ve been doing!”

From http://www.infosecurity-magazine.com/ 03/15/2013

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LATIN AMERICA: Cuba Approves Internet Domain Rules          

 

The Cuban government has approved a set of guidelines on internet domain names, according to a decree published Thursday. The guidelines establish a system for the distribution and registration of domain names for all government bodies and other agencies, the decree said. The rules were aimed at ensuring the internet domain name system is a "distributed, hierarchical, and scalable service with a decentralized control," it said. The approval of the guidelines indicates Cuba's internet capacity is bound to expand, as the government said an underwater fiber-optic network, set up with Venezuela in 2011 as an alternative to satellite internet service, is currently undergoing "traffic tests." Once in full operation, the network is expected to greatly expand the internet capacity of the island country, which has been forced to access internet through a much slower and more expensive satellite connection because of the U.S.-led embargo against it.

From http://english.news.cn 04/12/2013

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NORTH AMERICA: Canada 9th in Cloud Regulations - Industry Group

 

The country still has to fix its cybercrime law to make cloud computing more attractive for organizations, says The Software Alliance. Canada ranks ninth among 24 nations whose laws and regulations encourage cloud computing, according to an association of some of the biggest names in information technology. And while ninth doesn’t make it a leader, the country has moved up three places since the BSA-The Software Alliance compiled its first scorecard a year ago. “I don’t think (Canada’s) cybercrime laws are fully aligned with the Budapest Convention, and they’re not as far reaching as some countries,” said Chris Hopfensperger, technology policy counsel for the alliance. “We would like to see a little more comprehensive coverage in those areas.” On the other hand the alliance recognizes that “significant law reform in intellectual property,” took place here.

 

Alliance members include Oracle Corp., Microsoft Corp., Adobe, IBM Corp., Autodesk and Intel Corp. It promotes the software industry, lobbying for protection of intellectual property including anti-piracy laws, data security and opening markets to barrier-free trade. Just before the alliance’s report was published the Harper government introduced Bill C-56 to amend the Copyright Act. Canada is a signatory to the Budapest Convention on Cybercrime, which came into force in 2004. However, the Web site of the Council of Europe’s treaty office indicates Canada hasn’t ratified the document yet.The alliance argues that organizations and individuals won’t fully accept cloud computing until they are confident private information stored in the cloud won’t be used or disclosed by a service provider “unexpected ways.”

 

In particular the alliance says government laws and regulations should be predictable, transparent and should impose restrictions such as registration requirements for data controllers and cross-border data transfers. Some European Union countries have these requirements, the report noted. It also credited Canada among the countries that score well in having privacy rules that don’t include “onerous registration requirements.” According to a number of industry experts Canadian organizations are cautious about using cloud providers if there’s any chance of personal data being stored outside the country. This is in part because of fears that American officials could access data through the U.S. Patriot Act.

From http://www.itworldcanada.com/ 03/11/2013

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U.S.: Coming in March - Biggest Fed IT Acquisition Overhaul Plan Since 1996

 

House Oversight Chairman Rep. Darrell Issa, R-Calif., plans to introduce legislation to overhaul the way the government buys information technology by the time Congress breaks for its spring recess in late March, he said during a hearing Wednesday. Issa first floated the proposed IT reboot in September and has been gathering input from industry and government IT and acquisition workers since then. The Federal IT Reform Act would give agency chief information officers full budget authority including the ability to shift funds from one project to another based on particular needs. It would also gather experts in certain acquisition fields into centers of excellence where they could advise their peers and do more IT purchasing on a governmentwide basis. The government’s $80 billion in annual IT purchases has been plagued by cost overruns and missed deadlines. IT officials including federal Chief Information Officer Steven VanRoekel have focused on chopping IT projects up into more manageable pieces so technology doesn’t outpace a project by the time it’s completed.

 

Issa, VanRoekel and others have touted technology’s ability to lower the overall cost of government by making operations more efficient and reducing the need for travel. “Ultimately IT is the toll we pay to better spend $3.5 trillion,” Issa said. “It’s not about the $80 billion we spend on IT.” Issa’s reform proposal received cautious praise from industry representatives during Wednesday’s hearing and from Daniel Gordon, associate dean for government procurement law studies at George Washington University and former administrator of the White House Office of Federal Procurement Policy. The bill also won praise from Oversight’s ranking member Rep. Elijah Cummings, D-Md., and the ranking Democrat on its Government Operations Subcommittee Rep. Gerry Connolly, D-Va. Connolly’s district includes major government IT contractors. Gordon said he’d like to see more focus on training acquisition staffs in the final version of the bill and questioned whether legislation was too blunt an instrument for large scale management reforms. Many acquisition inefficiencies are also caused by budget uncertainty emanating from Congress, he said.

 

The final bill should also spell out precisely which types of “commodity IT” services could be managed centrally, said Stan Soloway, president of the Professional Services Council, an industry group. Homeland Security Department CIO Richard Spires did not endorse the proposal but said the government would benefit from sharing procurement best practices more widely. Spires also did not endorse the proposal for CIO budget authority but said it was “one model to look at.” VanRoekel said he did not think additional legislation was necessary to reform the IT procurement process during a January hearing that touched on Issa’s proposed bill. Issa said his bill also will call for the title CIO to be reserved for just one person at each agency. There are 243 CIOs across government now, including 35 at the Transportation Department alone, he said. The excessive use of the title diminishes its authority, he said.

 

“This is a single point of accountability with the title of chief -- someone who can say ‘I’ve got $6 billion and I’ll be darned if I’ll waste it,’” he said. Wednesday’s hearing regularly turned to the plight of federal acquisition workers who may face furloughs on Friday if Congress and the White House don’t reach a deal to avoid a slate of automatic spending cuts known as sequestration. Gordon charged that federal employees are too often scapegoated for acquisition failures, which makes them wary of taking risks to make smarter purchasing decisions. “They’re scared of getting in trouble for getting something that’s better even though it costs more money,” he said. “We need to change the atmosphere of fear where people don’t feel empowered, they don’t feel trusted.”

From http://www.nextgov.com/ 02/27/2013

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Digital Government Strategy – Mobile Device Management

 

Last May, we released the Digital Government Strategy as part of the President’s directive to build a 21st Century Government that delivers better services to the American people. A key objective of the strategy is to enable an increasingly mobile workforce to access services anywhere, anytime, on any device. As we adjust to this new digital world, we need to seize the opportunity to procure and manage devices, applications, and data in smart, secure and affordable ways. We are making great progress on that front and thanks to the hard work of the General Services Administration (GSA) we are a step closer to establishing a government-wide mobile device management (MDM) program. The program’s goal is to identify existing solutions and contract vehicles that will enable agencies to provision and secure devices, authenticate users, deploy apps and access data. The development of MDM solutions, and their adoption in agencies, is still in the early stages. This gives the government a small window of opportunity to avoid fragmented buying across Federal agencies and programs, and help shape this emerging space to meet the broadest needs. To that end, GSA has worked with agency representatives across government and industry partners to identify the Government’s current and potential MDM requirements. GSA recently released a Request for Technical Capabilities on FedBizOpps (see Figure 1 below) that aims to identify existing solutions that meet the greatest governmental need. The output of this exercise will be an objective review of vendors’ capabilities and insights to help agencies with market research so that they buy capabilities that match their strategy on mobile platforms. Responses are due on March 8th, and we look forward to see a robust response from the vendor community as we continue to shape our approach to mobility management. As always, I thank you for your commitment to delivering for the American people.

From https://cio.gov/ 02/27/2013

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CIO Council Harnessing Growing List of 'World Class' IT Programs

 

The Federal Chief Information Officers Council is collecting information on dozens of examples where agencies have "world-class" IT management practices. It's part of an effort to more broadly share good ideas and case studies throughout the government through a Best Practices database. The CIO Council launched this effort in 2012. The council soon will be adding 25 more examples of federal programs that not only succeeded, but beat expectations in serving citizens or saving money or proving what's possible. ACT-IAC awarded five programs winners in the 12th annual Excellence.gov awards, and all 25 finalists soon will be a part of that critical mass the council is creating. "We are trying to take the good work you've done and figure out how do we bring that back so it's more than just a nice day, with a nice set of awards that are given to the winners, but that we are using that knowledge base and infusing that back in to how we better ourselves across the federal government," said Richard Spires, the CIO at the Homeland Security Department and vice chairman of the council, during a speech Tuesday at the awards ceremony in Washington. "Through the management best practices committee of the Federal CIO Council, we're pushing hard. I view it as a pockets-of-excellence issue. We've got pockets of excellence throughout the federal government. We are world class. Anything you pick, you can find it in the federal government. It's just too bad that the world class is just in these pockets. We have to figure out how we can leverage these pockets in a more meaningful way."

 

USDA joins the database

Spires said the management best practices committee wants to highlight these 25 projects so others can take advantage of the work. "We're hoping, working with ACT-IAC, that we can harvest these projects," he said. "So the good work you are doing hopefully has a legacy well beyond your agency, well beyond your particular project, but something that could even influence even all of federal government IT. That is certainly where we are trying to go with this." One such project is the Agriculture Department's Center for Nutrition Policy and Promotion's SuperTracker online tool. It received the top award in the Excellence in Enhancing the Customer Experience category. SuperTracker is a free Web application that provides users with diet and activity tracking based on USDA's dietary guidelines. Robert Post, the associate executive director of CNPP, said in just over a year, SuperTracker has more than 2 million users, including dieticians, school teachers and parents. "We had an experience at USDA in building resources and online tools, and we knew from getting consumers engaged in the work we do, the kinds of things that would really attract them, hold their attention and be helpful," Post said after the Excellence.gov awards event. "Through that experience, we built a multi-tiered engagement approach that you can get on. You can tool around. You can learn about foods, their nutrient contents. You can get reports about what foods are made of in terms of their sodium level, their sugars and where you are getting your vitamins and minerals for the day. And you can get even deeper in the features and capabilities of the tool."

 

Government, industry collaboration

USDA learned over the years that giving citizens the ability to compare foods in a straightforward way, and then go deeper into what they eat and how healthy they are were among the most important lessons applied to SuperTracker. Post said CNPP surveyed and talked to health professionals, dieticians and other stakeholders about how the tool should work and what capabilities it should include. "It's all built on providing information around the healthy eating patterns in the dietary guidelines for Americans," he said. "Our challenge was putting all that information in an intuitive way. Personalization, being interactive, we needed to build the capabilities in there." The bureau also has enhanced the tool over the past year with new features such as letting users put in the calorie levels they want to achieve and personalize the food they eat so if they eat the same breakfast every day, it's easy to put that information in. CNPP worked internally and with a vendor to create the online tool. "The knowledge base and content is derived from the fantastic folks, what we call our SuperTracker team, at the center where we've got these nutritionists who have a good foundation for IT to really bring nutrition into a really interactive, personalized approach," Post said.

From http://www.federalnewsradio.com/ 03/06/2013

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4 U.S. Internet Laws You Should Know

 

If you company has facilities in the United States or is doing business in the country, your organization could be impacted by these four American laws that deal with digital information and the Internet. In a recent article, online technology publication Networkworld.com listed four laws that are either being actively debated or expected to come up for consideration by U.S. lawmakers: Electronic Communication Privacy Act (ECPA) – Passed in 1986, this lawful access legislation sets the standards on how the government can access digital information of citizens. ECPA empowers the government to obtain access, with only a subpoena and not a warrant, to digital communication such as email, Facebook messages, data in public cloud databases and other digital files that are 180 days old. A part of the law also states that the government has access to cell phones using GPS tracking.

 

There are moves to update the law. Last year the Senate Judicary Committee passed an update to ECPA but that proposed act failed to reach a vote on the Senate floor. The House of Representatives filed an update to ECPA last month and that is expected to be debated soon. Cyber Intelligence Sharing Protection Act (CISPA) – The proposed CISPA dictates how companies shares with the government data concerning cyber threats. The information turned over the companies goes to the National Security Administration which is a military division of the government. Opponents of the law are concerned that there is little transparency on what the NSA does and so they are worried CISPA does not provide adequate privacy protection. CISPA has gained bipartisan support. It is to be debated in by legislators within the next few months.

 

Computer Fraud and Abuse Act (CFAA) – The CFAA makes it a crime to access and share protected information. For years, organizations like the Electronic Frontier Foundation have called for CFAA reforms to reduce penalties for CFAA violations and create clearer definitions of what a CFAA breach is. Aaron Swartz, co-founder of Reddit was facing prosecution for a CFAA violation when he committed suicide this year. Trans Pacific-Partnership Agreement (TPP) – The TPP deals with digital copyright laws. The agreement involves the U.S. Peru, Chile, Vietnam, Malaysia, Singapore, Brunei, and New Zealand. Canada and Japan are expected to be part of the agreement soon. The TPP could see U.S. intellectual property standards reinforced and extended to other countries. Digital rights groups are worried the TPP will result in restrictions to so-called “fair use” of copyrighted content. They are also concerned that much of the TPP discussions and held in secret.

From http://www.itworldcanada.com/ 03/12/2013

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California Technology Agency to Release IT Procurement Strategy

 

A new state strategy on the way California conducts IT procurements will be out soon, California Technology Agency Secretary Carlos Ramos, pictured above, said in an interview that aired on Thursday. “We’ve developed a report with some recommendations on actual improvements, and that report should be forthcoming relatively soon, in which we are going to report to the Legislature, here’s the administration’s plan on how to improve procurements,” said Ramos, who also noted that the Department of General Services has been working on its own effort to improve contract model terms and conditions. Last summer after Gov. Jerry Brown signed AB 1498 (Buchanan), which called for a plan to migrate the authority to purchase IT goods and services to the California Technology Agency, the administration convened a working group of state employees with backgrounds in technology, project management and state contracting to “figure a new model on how to do procurements going forward,” Ramos told Techwire’s Michelle Kennedy.

 

The administration also reached out to the vendor community and other stakeholder groups, according to Ramos,who said common complaints about the state procurement process are that it’s complex, expensive and time-consuming, limiting vendor competition. Meanwhile, the California Technology Agency today released its strategic plan for 2013 which includes goal number one as “expanding online services, increasing access from mobile devices, creating innovative business systems and bridging the digital divide by increasing digital literacy and access to broadband connectivity.” Also today, members of the Budget Subcommittee No. 4 On State Administration questioned the State Controller’s Office about the 21st Century Project which made headlines recently when the agency cancelled a $90 million contract with Pennsylvania-based SAP because of errors and ongoing problems in a pilot of the new the system.

 

“Can you reassure me that we didn’t just throw away $262 million,” said Assemblymember Kevin Mullin (D-San Mateo), who wanted to know if the state can leverage what the project has developed thus far. “I believe that is what our assessment will show, we are going to bring in somebody to look at what SAP has built to make sure that it’s actually scalable for the population of California,” responded Jim Lombard, SCO’s chief administrative officer. Lombard said his office is working closely with the Technology Agency and the Department of Finance, along with representatives of other agencies on a steering committee in charge of governing the project, which is currently paused pending independent reviews to assess the what went wrong.

From http://www.govtech.com/ 03/20/2013

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Oversight Committee Passes IT Reform Act, Giving CIOs Budget Authority

 

The House Oversight and Government Reform Committee unanimously passed legislation on Wednesday that would mark the most significant reform in more than a decade to the way the government purchases information technology. The Federal Information Technology Acquisition Reform Act would make agency chief information officers presidential appointees. It would also grant them authority to shift funding between technology projects, a power now only granted to the Veterans Affairs Department CIO. The legislation was jointly sponsored by Oversight Chairman Rep. Darrell Issa, R-Calif., and by Rep. Gerry Connolly, D-Va., ranking member of the committee's government operations panel. It’s now on its way to the full House for consideration. Complementary legislation has not yet been introduced in the Senate. The IT Reform Act could save 10 times the $80 billion the government spends on IT annually by reducing government’s reliance on outdated IT systems, by helping agencies make smarter decisions about new purchases and by raising the government’s use of bulk purchasing and interoperable systems, Issa said during Wednesday’s committee business meeting.

 

The bill also would require that only one person in each agency holds the title CIO and that that CIO has a direct line to the agency secretary on important matters. Having a single agency CIO will make that official more accountable, Issa and Connolly both said, noting that some agencies now have more than a dozen CIOs which dilutes that title’s power. Connolly called the IT Reform Act “some of the most groundbreaking legislation of the past 20 years” related to government acquisition Wednesday and praised Issa for developing the legislation in a bipartisan fashion. Issa floated an earlier version of the IT reform Act in September 2012, which he and Connolly revised significantly after collecting feedback from government and industry officials. Industry groups, including TechAmerica, refused to support the initial bill draft, claiming it created unnecessary bureaucracy and privileged open source software over competing proprietary software. Those groups offered softer criticism of the bill draft that passed the oversight committee Tuesday, saying some sections of the bill are redundant and other sections haven’t been sufficiently reviewed by industry.

 

In testimony before the oversight committee in January, federal CIO Steven VanRoekel said he does not believe new legislation is necessary to improve federal IT performance. Issa plans to continue gathering public feedback on the legislation before it reaches the House floor, he said, specifically leaving the door open to revising the language regarding open source software. Nextgov, in cooperation with committee staff, has created a Web page where users can comment on the bill. He noted that it’s important that the final bill encourages agencies to consider open source as an option, he said, but open source should not receive a competitive advantage. “The window for feedback is not shut,” he said, “but it is time to advance to the next stage.”

 

The reform act also would:

■Create a collection of agency-based Assisted Acquisition Centers of Excellence that other agencies may consult regarding particular categories of IT purchases.

■Build a Federal Infrastructure and Common Application Collaboration Center based inside the Office of Management and Budget that would serve as a “tiger team” to assist agencies with tricky acquisitions.

■Promote broader use of “bid to price” contracts in which an agency states the price it plans to pay for a good or service and then invites vendors to compete based on quality.

■Broaden the government’s cadre of IT and acquisition experts, partly by mandating new plans from OMB to make those jobs attractive to people outside government and to demonstrate a clear career path in the fields.

■Give agency chief information officers flexibility to establish working capital funds to help pay for the transition to cloud-based computing services.

■Require agencies to report more fully on the cost savings achieved by consolidating federal data centers.

■Mandate that roughly 80 percent of federal IT investments are tracked on the Federal IT Dashboard, compared with about 50 percent that are tracked on the dashboard currently.

From http://www.nextgov.com/ 03/20/2013

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Alabama Gov. Signs Legislation to Streamline State IT

 

On March 21, Alabama Gov. Robert Bentley signed several pieces of legislation intended to increase efficiency across government agencies -- one of which, SB 117, was focused on streamlining state IT. SB 117 establishes the position of Secretary of Information Technology, responsible for identifying ways to save money and improve coordination among the state’s IT networks. The Secretary of IT will also develop and implement a responsible plan to coordinate the purchasing, management and use of IT across state agencies, according to a press release from the state. “Our Secretary of Information Technology will help us organize IT to make it more efficient, to save taxpayer dollars and to make it more secure,” said Bentley, pictured at left. “By improving coordination, we can make sure we’re spending money wisely and saving money where we can." Currently, there is little coordination of state-level IT policy, which has resulted in incompatible IT systems. In addition, the state has been unable to realize cost-savings benefits that come from buying in bulk across state agencies. Bentley will appoint the Secretary of Information Technology in the near future, according to the state, and a legislative oversight committee will review the appointee's performance. Sen. Phil Williams, who sponsored the legislation, underscored the importance of the state having someone to make sure IT is operating as efficiently as possible. “The signing of this bill marks a positive step toward significant cost savings for state IT functions," Williams said.

From http://www.govtech.com/ 03/22/2013

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US Senate Passes Internet Sales Tax Proposal

 

The U.S. Senate has overwhelmingly passed a nonbinding proposal to allow states to collect sales tax on Internet sellers that have no presence within their borders. The proposal was an amendment to a 2014 budget bill that the Senate debated Friday. It was pushed by Senators Mike Enzi, a Wyoming Republican, and Dick Durbin, an Illinois Democrat, and was designed to give backers a sense of whether they had enough votes to push forward with final legislation to impose an Internet sales tax. The vote showed they have plenty of backing to overcome any filibuster seeking to block a final sales tax bill. Sixty votes are needed to overcome a filibuster, and senators voted 75-24 for the nonbinding resolution. The Enzi and Durbin amendment would allow the Senate Budget Committee to include the sales tax in the budget, providing it does not increase the federal deficit. The budget amendment is an initial step toward allowing state and local governments to collect sales taxes from out-of-state retailers who sell more than US$1 million worth of products in a year over the Internet. Enzi and Durbin are the lead sponsors of the Marketplace Fairness Act, which would still have to pass through Congress before a tax is imposed.

 

Forty-six U.S. states now have sales taxes, but a 1992 ruling by the U.S. Supreme Court prohibited states from collecting sales tax from catalog sellers because of the burden it would place on the sellers. The court, however, left it up to Congress to allow states to collect sales taxes on remote sales if the states created a streamlined tax collection system.All states with sales taxes require Internet shoppers to report on their Internet purchases and pay taxes, but the rules are not well-known and few shoppers comply. Supporters of the amendment said the current tax system isn't fair to brick-and-mortar businesses, which have to collect sales taxes from their local shoppers. Senator Ron Wyden, an Oregon Democrat, argued against the amendment, saying it would encourage U.S. Internet sellers to move overseas, where it's tougher for states to collect sales taxes. "The Internet is now the shipping lane of the 21st century, and foreign retailers are going to get an advantage," he said. But past arguments against the sales tax suggesting e-commerce was in its infancy and needed to be protected are no longer true, Durbin said. "You're asking for a safe haven here, an advantage over a lot of good small businesses in my state," he said.

From http://news.idg.no/ 03/23/2013

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US Congress Panel Approves Internet Freedom Bill

 

A U.S. House of Representatives subcommittee has voted to approve a bill that would make it official U.S. policy to promote an Internet "free from government control," with promises that the Republican majority would work with critics of the bill's wording. The House Energy and Commerce Committee's communications subcommittee approved the Internet freedom bill, an attempt to discourage other countries from advocating for control of the Internet by the United Nations' International Telecommunication Union and other international agencies. Some trade groups and subcommittee Democrats had raised concerns that the bill would allow telecom carriers to mount new challenges to the U.S. Federal Communications Commission and prevent law enforcement agencies from prosecuting cybercriminals. But Representative Greg Walden, an Oregon Republican and subcommittee chairman, said he didn't intend for the bill to address domestic Internet policy. Although Walden is opposed to the FCC's net neutrality rules, he said a congressional policy statement cannot force an agency to change its rules. "This legislation neither requires nor authorizes the FCC to take any action," said Walden, sponsor of the bill.

 

Nevertheless, Walden promised subcommittee Democrats that he would entertain new language before the bill heads to the full Energy and Commerce Committee for a vote. The bill, similar to a sense-of-Congress resolution that passed last year before the ITU's World Conference on International Telecommunications (WCIT), would make it official U.S. government policy to "promote a global Internet free from government control and to preserve and advance the successful multistakeholder model that governs the Internet." After WCIT, countries will continue to push for control of the Internet by international agencies, Walden predicted. It's important for Congress to take a strong stand against that effort, he said. Representative Anna Eshoo, a California Democrat, welcomed Walden's offer of compromise. It's important for the committee to speak with one voice against international governmental control of the Internet, she said. A bipartisan agreement "will strengthen the hands of our diplomats in their negotiations," she said.

From http://news.idg.no/ 04/11/2013

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House Approves FISMA Modernization Bill, Two Other Cyber Bills

 

The House passed three cybersecurity bills Tuesday, including the much-needed update to the Federal Information Security Management Act. But the one House bill many believe would be most worthwhile, the Cybersecurity Information Sharing and Protection Act (CISPA), is stuck in the same debate whirlpool as last session and faces a possible veto by President Barack Obama. The main sticking point in CISPA for the administration and privacy and civil liberties groups is around how the bill would require the private sector to protect information when shared with the government. "We have long said that information sharing improvements are essential to effective legislation, but they must include proper privacy and civil liberties protections, reinforce the appropriate roles of civilian and intelligence agencies, and include targeted liability protections," said Caitlin Hayden, spokeswoman for the White House National Security Council, in an emailed statement. "Under the leadership of the chairman and ranking member, the [House Permanent Select Committee on Intelligence] adopted several amendments to H.R. 624 (CISPA) in a good faith effort to incorporate some of the administration's important substantive concerns. However, CISPA as reported still does not address these fundamental priorities adequately."

 

The White House's Statement of Administration Policy said the bill falls short because it "does not require private entities to take reasonable steps to remove irrelevant personal information when sending cybersecurity data to the government or other private sector entities. Citizens have a right to know that corporations will be held accountable — and not granted immunity — for failing to safeguard personal information adequately." The House Rules Committee today decided how to move forward with amendments, but the full chamber didn't debate or vote on the bill. The lower chamber, however, did debate and vote on three other cyber bills. The FISMA Modernization Act passed easily 416-0. This was the second session in a row the full body passed the update. Last year, the Senate included FISMA updates as part of the comprehensive cybersecurity bill that died under its own weight. "H.R. 1163 has many authors … but it also has [the support of] every committee chairman and every ranking member in the House," said Rep. Darrell Issa (R- Calif.), chairman of the Oversight and Government Reform Committee, and one of the main sponsors of the bill, during the floor discussion. "This bipartisan legislation will address the shortcomings of FISMA by incorporating recent technological innovations, and enhance and strengthen the current framework that protects federal information technology systems."

 

Rep. Gerry Connolly (D-Va.), another major co-sponsor of the bill, said with the ever-increasing number of cyber attacks against federal systems, 48,562 in fiscal 2012, which marks a 782 percent increase over a six-year period, shows the need for the bill. "This legislation is desperately needed to address a looming and critical threat to our nation's economic and national security," he said. The House also passed H.R. 756, the Cybersecurity Enhancement Act of 2013, and H.R. 967, the Advancing America's Networking and Information Technology Research and Development Act of 2013, with little debate or challenge. Monday night, the House also debated and approved several other federal management related bills, including the Government Accountability Office Improvement Act and H.R. 882, the Contracting and Tax Accountability Act of 2013. But H.R. 249, the Federal Employee Tax Accountability Act of 2013, which would have required agencies to fire federal employees who were "seriously delinquent" in paying their taxes, did not get the necessary two-thirds majority needed to pass under the rules of the House for this particular vote, though it passed by total number of votes 250-159. The National Treasury Employees Union praised the House for not passing the employee tax accountability bill. Colleen Kelley, NTEU's president, said in a statement that while NTEU strongly supports the idea that everyone should meet his or her tax obligation, the existing processes provide for disciplinary actions by federal agencies ranging from counseling to removal for failing to satisfy federal, state or local tax obligations. Additionally, the IRS also could levy up to 15 percent of certain federal payments, including federal salaries, for tax debts.

From http://www.federalnewsradio.com/ 04/17/2013

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Many CIOs Support IT Reform Legislation

 

Many government chief information officers think a proposed congressional overhaul that would give them broader authority over how their agencies buy information technology is a “step in the right direction,” according to TechAmerica’s CIO Insights survey released Thursday. CIOs aren’t all of one mind, though, about provisions of the Federal Information Technology Acquisition Reform Act that would give them authority to shift IT budget priorities and to cut funding to over budget or underperforming projects, Grant Thornton Principal George DelPrete said. Grant Thornton sponsored the survey with TechAmerica. In congressional testimony, CIOs have typically avoided saying whether such budget authority would be helpful. Federal CIO Steven VanRoekel has said authority over IT spending is less important than CIOs having “a seat at the table” during agency mission discussions with other high ranking officials.

 

“In some departments, the amount of IT spending [CIOs] control is as low as 1 percent,” DelPrete said, “so it’s hard to make them accountable for that. [But] not all of the folks we interviewed felt you could give complete control to a departmental CIO so the one-size-fits-all model is not going to work. CIOs need a mix of budget visibility, accountability and responsibility.” One suggestion, DelPrete added, “was perhaps departmental CIOs could be responsible for the infrastructure, commodity enterprise applications and software, and program CIOs could control mission applications.” The survey was based on in-person interviews with government CIOs, information resources management officials, and relevant congressional staffers. All answers were anonymous in the final report.

 

The survey also found:

■Despite years of attempts to shift more IT spending to new initiatives, 76 percent of spending still goes to the operation and maintenance of existing systems.

■CIOs praised PortfolioStat, a top-to-bottom review of spending on commodity IT such as phone and Internet service, for rationalizing their technology portfolios. Several CIOs said it’s too early to tell whether the program will result in lower IT spending in the long term.

■The 25 Point Implementation Plan to Reform Federal IT Management, introduced by former federal CIO Vivek Kundra in 2010, is no longer driving agency IT priorities, CIOs said. They praised the plan, though, for its emphasis on consolidating federal data centers and moving government computing to the cloud, both of which remain major priorities. In the survey, 94 percent of respondents said their agency had adopted or will adopt cloud services.

■CIOs consider themselves unprepared to manage a new crop of analysis tools focused on culling meaning from unstructured data such as video and sensor information. On a scale of 1 to 5, 78 percent of respondents rated their maturity with analytics at 3 or less, the survey said.

From http://www.nextgov.com/ 05/03/2013

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CHINA: New National Legislature Sees More Diversity

 

More migrant workers and women, as well as younger people, have been elected to the 12th National People's Congress (NPC), China's national legislature, while fewer government and Party officials have won places. The 11th NPC Standing Committee on Wednesday confirmed the credentials of all 2,987 elected deputies. Xi Jinping, general secretary of the Communist Party of China (CPC) Central Committee, and the other six members of the Standing Committee of the Political Bureau of the CPC Central Committee - Li Keqiang, Zhang Dejiang, Yu Zhengsheng, Liu Yunshan, Wang Qishan and Zhang Gaoli - were elected as new NPC deputies. The number of farmers-turned migrant workers elected to the 12th NPC has notably increased, according to the NPC Standing Committee. A total of 401 workers and farmers have been elected deputies. They comprise 13.42 percent of the total, up 5.18 percentage points from the 11th NPC, the Standing Committee announced. The younger generation has also entered the national legislature, with two deputies born after 1990 and 74 born after 1980. Chen Ruolin, the youngest deputy, was born in December 1992. She won a gold medal in the women's synchronized 10-meter platform diving competition at the London Olympic Games in 2012. Tie Feiyan, also born in 1992, is a road toll collector in southwest China's Yunnan Province. Chinese netizens hailed her as "the most beautiful girl born after 1990," as she once rescued people from drowning and has adopted an abandoned infant. The number of female deputies has risen to 699, accounting for 23.4 percent of the total. The proportion rose 2.07 percentage points from a year earlier.

 

Moreover, 1,042, or 34.88 percent of the 12th NPC deputies, are government officials and leading Party cadres, down 6.93 percentage points from the 11th NPC. Such a decrease will help to "improve the representation of the people, motivate political participation at grass-roots levels, nurture more practical government decisions and better reflect the people's will, wishes and interests," said Xue Qingchao, researcher with the Party History Research Center of the Communist Party of China Central Committee. All the deputies were elected from 35 election units representing 34 Chinese regions and the People's Liberation Army in December and January. The biggest difference between this election and previous elections is that deputies were elected this year using the same population ratio for both rural and urban areas, said Wang Wanbin, deputy secretary general of the NPC Standing Committee. Each rural NPC deputy used to represent a population eight times that of an urban deputy between the 1950s and the 1990s, when the country had a dominating rural population. Thanks to fast urbanization, the representation ratio reduced to four times after the Electoral Law was revised in 1995 and remained the same under the 2010 amendment.

 

This change helps to spread the notion of upholding equality during elections, according to Han Dayuan, dean of the Law School of Renmin University of China. "It will contribute to the country's rural-urban integration, greatly encourage farmers' political participation and speed up the development of democracy. It may also help push forward reform in the household registration system," Han added. This election has also stressed equality among different ethnic groups. According to the 11th NPC Standing Committee, 409, or 13.69 percent of the newly elected deputies, are from the country's 55 ethnic minority groups, with each of these groups represented. Among the elected deputies, there are 36 from the Hong Kong Special Administrative Region (SAR) and 12 are from the Macao SAR. All these deputies are patriotic and committed to local communities, upholding the Constitution and the Basic Laws of Hong Kong and Macao and supporting the practice of "one country, two systems," according to the 11th NPC Standing Committee. Thirteen deputies have been elected to represent Taiwan in the 12th NPC. They were born on the mainland and are second-generation Taiwanese, who "support the country's reunification, push forward exchanges across the Taiwan Strait and oppose 'Taiwan independence.'" The 11th NPC Standing Committee held its last bi-monthly session from Monday to Wednesday to prepare for the upcoming first annual session of the 12th NPC, which is scheduled to start on March 5.

 

The session adopted in principle a report on the work of the NPC Standing Committee, which will be submitted to the upcoming session of the 12th NPC for deliberation, said Wu Bangguo, chairman of the NPC Standing Committee, who presided over the session. A draft schedule for the first annual session of the 12th NPC, as well as a draft list of names for the presidium and secretary general, were also adopted. The preparation for the annual session has been smooth and is nearly completed, Wu said. Looking back on the last five years of legislation, Wu said that the 11th NPC and its Standing Committee have exercised their powers in conformity with the law. A socialist legal system with Chinese characteristics has taken shape as scheduled, and it keeps improving, he noted. The 11th NPC and the Standing Committee have supported and supervised the central government, Supreme People's Court and Supreme People's Procuratorate to ensure lawful administration and judicial justice, Wu said. The 11th NPC and the Standing Committee have fulfilled its missions granted by the Party and the people, Wu added.

From http://www.china.org.cn/ 02/27/2013

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Plan to Grow Broadband Users

 

CHINA will boost the number of broadband family users by 30 percent, or 60 million, this year under a "Broadband China" project and also add over 100 million 3G phone users in 2013. China will raise the high-speed FTTH (fiber-to-the-home) users by 35 million in 2013 from 94 million by the end of last year. It will also boost the normal home broadband user base by 25 million to 200 million by the end of this year, the Ministry of Industry and Information Technology said yesterday. The increase is part of the "Broadband China" project which seeks to propel China's average broadband bandwidth capacity in urban regions to 20 megabytes per second by 2015, five to 10 times faster than the current level, the ministry said. The project was unveiled in response to several consumer complaints about the low speed and high prices of previous family broadband services. In 2012, the average bandwidth cost dropped 30 percent annually, it said. China, the world's No. 1 telecommunications market, will also add 100 million new 3G phone users this year from 232.8 million 3G users by the end of last year, the ministry said. By 2015, the ministry envisages China to have 450 million 3G users. US-based Nielsen said by the end of last year the 66 percent penetration rate of smartphones in China has surpassed 53 percent of the United States and the UK's 51 percent but slightly behind South Korea's 67 percent.

From http://www.shanghaidaily.com/ 02/27/2013

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Online Info Rules Help Promote Social Harmony

 

China's top legislator said Friday that the rules on strengthening online information protection, which were approved by the National People's Congress (NPC) Standing Committee last year, help promote social harmony and stability. "This decision of the Standing Committee is of great significance for promoting social harmony, safeguarding national security and political stability, and ensuring enduring peace and stability of the country," Wu said, when reviewing the work of the 11th NPC Standing Committee over the past five years. The 12-article decision on strengthening online information protection, which has the same legal effect as a law, was adopted by lawmakers at a session of the NPC Standing Committee last December. Wu said the rules aim to ensure the law-based and orderly operation of Internet and protect the security of the electronic information of citizens and corporations. In recent years, although playing an important part in boosting economic and social development, Internet technologies have caused serious problems, said Wu. "There were extensive and loud calls in society for stronger social management of the Internet and crackdown on cyber crime," he said. "NPC deputies also put forth many bills and proposals, and demanded that a law on cyber security be enacted as soon as possible." The NPC Standing Committee thoroughly reviewed practical experience in developing and managing Internet, analyzed other countries' legislation concerning the Internet, and solicited opinions from all sectors, and on this basis used statutory means to protect the security of the electronic information of citizens and legal persons and established the online ID management system, he said.

From http://china.org.cn/ 03/08/2013

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Nation Set to Expand Smart Cities Project

 

China may add another 50 pilot cities to the nation's smart cities project over the next three months, Xinhua News Agency reported, citing Qiu Baoxing, vice-minister of Housing and Urban-Rual Development. In January, the ministry announced the first batch of 90 pilot cities for the project. Most of them were second- and third-tier cities. The project is aimed at advancing the nation's urbanization and industries such as telecommunications and infrastructure. It will drive about 2 trillion yuan ($322 billion) in investment by 2015, according to research from the State Information Center.

From http://china.org.cn/ 03/19/2013 

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Draft Rule on Protecting Personal Data Gets Push

 

Experts are calling on legislators to draw up a personal information protection law as soon as possible to provide a safe online environment under a real-name system.Under a proposed regulation published on the Ministry of Industry and Information Technology's website last week, people who apply for fixed-line phone service or buy wireless Internet cards would have to present their identity cards.The move follows the adoption of a real-name registration system for cellphone users about three years ago.The proposal, on which public opinion has been on since April 10 and will continue through May 15, aroused discussion among experts on how to protect privacy in an era of big data.Zhou Hanhua, a researcher at the Chinese Academy of Social Sciences' law institute, said it is important that China creates a law to protect personal information or the invasion of privacy on the Internet will get more serious.

 

Although the top legislature published a decision on improving the protection of personal information at the end of 2012, "it is far from enough". Zhou said.The legislative document is not a special law in particular to deal with problems of privacy protection in cyberspace, he said."We just have a legal framework and some basic principles, but all of them are difficult to enforce and cannot threaten enterprises," Zhou said.Telecom companies that do not register and protect users' personal information would be fined up to 30,000 yuan ($4,848) under to the ministry's draft proposal.Only if the personal information protection proposal becomes law will the problem of privacy disclosure be addressed, Zhou said.He told China Daily that some people's online information on certain websites, such as those of medical centers, banks and media companies, have had serious leaks, and what the public knows about the problem might be only the tip of the iceberg.

 

"Collecting users' data and selling the information to others is of great interest to enterprises, which is why many online operators and Internet company employees are still ‘stealing' information," he said.So it is a "must" to establish the law, making clear what personal information is and outlining punishments for online industries that reveal it, he added.Li Yuxiao, a professor at Beijing University of Posts and Telecommunications, echoed Zhou's sentiments, saying the first priority is to define "personal information".Currently, many netizens provide lots of information online when registering an account and shopping on the Internet, but they do not know whether the information is necessary and how it is being used, he said."We need a rule that can not only help netizens understand what kind of information should be presented, but also supervise Web enterprises to legally use what they get from users," he said.

 

Both experts participated in the United States-China Internet Industry Forum in Beijing last week and expressed their concerns over the country's Internet privacy leaks.They said cooperation with the US on personal information protection should be done carefully.The US prefers self-regulation in the online industry, "but that is not suitable for our country", Zhou said, adding that China needs a strict legal provision instead.In addition, the two countries have a different understanding of personal information, "so reaching an agreement on the definition of privacy is vital to establish cooperation", Li added.Zhang Yaoming, deputy director with the Legislative Affairs Office of the State Council, said protecting netizens' personal information in a real-identity environment is difficult, and China has not found a good way to do so."We cannot deny the real-name system brought benefits for us, such as the ability to crack down on online crimes, but the development of the system has a long way to go," he added.

From http://www.news.cn/ 04/16/2013

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China Mulls Online Shopping Legislation

 

With China's e-commerce market expanding at full speed, the country is for the first time considering amending its consumer rights law to protect online shoppers' rights and interests.The widespread of information technology has allowed the Internet, TV and telephone-based commerce to surge, said Li Shishi, director of the Commission for Legislative Affairs of the National People's Congress Standing Committee, the country's top legislature.While briefing national lawmakers during a three-day bimonthly legislative session that opened on Tuesday, Li said new shopping forms such as e-shopping differed from conventional consumption, as online shoppers cannot identify the goods' authenticity and are susceptible to deceptive advertisement."Consumers select commodities merely through pictures and text descriptions," he said.The consumer rights law, which was enacted in 1993, does not have stipulations on the protection of consumer rights in online shopping."Consumption patterns, structure and concepts in China have undergone great changes over the past two decades," Li said, adding that amending the law aims to adapt to the new situation in protecting consumer rights.To deal with inadequate commodities or service information in online shopping, the draft amendments stress the protection of consumers' right to knowledge, saying sellers should provide authentic and necessary details of their products or services to e-shoppers.

 

The draft also ensures e-shoppers' right of choice and grants them the right to unilaterally terminate contracts. "Consumers have the right to return goods within seven days and get a refund," according to the proposal."The cooling off period of seven days" allows e-shoppers to change their minds, which is in line with international conventions, said Hu Gang, an expert from the Internet Society of China."Online shoppers can ask for compensation from the e-trade platform where transactions took place if the seller has stopped using the platform," the draft said, adding the platform can claim compensation from the seller after offering compensation to e-shoppers.The move is "significant" as it increases the responsibility of online platforms, which further protects online shoppers' rights, Hu said.China's booming online commerce industry is expected to reap more than 1.1 trillion yuan (about 175 billion U.S. dollars) in revenue in 2012, statistics from the Ministry of Commerce show.The industry has experienced rapid growth in recent years, with its total revenue expanding from 25.8 billion yuan in 2006 to 780 billion in 2011 in China. The growth dwarfed that of many western countries.

 

Taobao, a consumer-to-consumer (C2C) portal similar to eBay, features nearly one billion products and has nearly 500 million registered users. It sells 48,000 products each minute and its maximum daily turnover reached 4.38 billion yuan, according to taobao.com.It's parent company, Alibaba, on track to become the world's largest e-commerce firm, also owns Tmall, a Chinese popular business-to-consumer (B2C) portal like Amazon.Although the draft's Internet shopping stipulations are "detailed and feasible," it mainly covered B2C trade, Hu said, adding currently about 70 percent of online transactions in China are C2C, which needs further regulations to protect e-shoppers' rights.Complaints about online shopping are on the rise in China, with the number surpassing half of all service-related complaints in the capital last year, according to the Beijing Administration for Industry and Commerce and the city's consumers' association.

 

Cell phones and accessories, garments, domestic appliances and food are the categories that have been complained about most, said Huang Xiaowen, deputy director of the Beijing Administration for Industry and Commerce.Online shoppers complained that online business runners did not fulfill discount promises or arbitrarily cancel orders. They also complained about late delivery and substandard products, according to Huang.According to a MasterCard Worldwide survey issued last week, the Chinese mainland leads the Asia-Pacific region as the market with the most propensity to shop online, ahead of New Zealand, Australia, Singapore and South Korea.The survey, conducted between November and December 2012, included interviews with 7,011 respondents from 14 markets who were asked questions about their online shopping habits. China's score has increased by four index points from last year's index.Driving these shifts in China are increased confidence in shopping as "people felt more secure while shopping online," according to MasterCard. There is also an emerging view that shopping online is "easy" among 89.5 percent of the Chinese respondents, up from 80.8 percent in 2011.

From http://china.org.cn/ 04/23/2013

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China Clarifies Law to Crackdown on Blackmail

 

Chinese authorities on Friday unveiled a judicial explanation to clarify the seriousness of blackmail cases in order to crackdown on the crime.The nine-article explanation, issued by the Supreme People's Court and the Supreme People's Procuratorate, outlines the amounts of money or property considered "relatively large," "huge," and "extremely huge," which will determine the length of sentence for criminals. Suspects extorting public or private money or property worth between 2,000 yuan (324.4 U.S. dollars) and 5,000 yuan by blackmail, an amount considered "relatively large," will be sentenced to imprisonment of no more than three years, according to the explanation. The threshold range from 2,000 yuan to 5,000 yuan depends on an area's economic and social conditions. For those who have committed blackmail or committed the crime against minors, disabled or seniors, the threshold will be reduced to 1,000 yuan. Extorted money or property worth between 30,000 yuan and 100,000 yuan is considered "huge" and the suspects will receive jail terms ranging from three to 10 years. Those blackmailing more than 300,000 yuan and up to 500,000 yuan will be sentenced to more than 10 years in jail as the amount is "extremely huge," according to the explanation. Officials with the supreme court said the explanation aims to strengthen the crackdown on blackmail, which has become increasingly frequent and widespread in recent years. Some gangs use blackmail to bully and oppress members of the public, officials said. The explanation will take effect from Saturday.

From http://www.news.cn/ 04/27/2013

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JAPAN: Govt Considers Bill to Protect Natl Secrets

The government is considering legislation aimed at safeguarding confidential information linked to diplomacy and national security, a senior official has said. The legislation will stipulate severe penalties for offenders, sources familiar with the matter said. The government is likely to submit the bill to the Diet after the House of Councillors election this summer, a source said Friday. The plan for the legislation was unveiled by Yosuke Isozaki, special adviser to the prime minister, at a meeting of experts held to discuss a proposal for creating the Japanese version of the U.S. National Security Council. The previous government led by the Democratic Party of Japan considered a similar national security bill, but failed to submit it to the Diet before the party was ousted from power in national elections last December. The bill reviewed by the DPJ-led government proposed penalties harsher than the prison term of up to one year stipulated in the National Civil Service Law for offenders who leak certain confidential information.

From http://the-japan-news.com 03/31/2013

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Diet Enacts Bill Allowing Online Campaigning in Elections

 

The Diet on Friday passed a bill allowing online campaigning for future elections. The bill, which is an amendment to the 1950 public offices election law, proposed that online campaigning and online voting start with this summer’s House of Councillors (upper house) election. It was passed by the lower house last week. The bill enables election campaigns to use any form of SNS, such as Facebook, Twitter and home pages. The use of email will be restricted to parties and registered candidates only. The bill was one of the first issues Prime Minister Shinzo Abe mentioned after he was elected last December. He said that removing the ban on election campaigning over the Internet would lead to higher voter turnout. That election saw voter turnout fall to a record low 59.3%. Chief Cabinet Secretary Yoshihide Suga said Friday that he hoped the new bill would get young people interested in politics. To date, electoral laws that predate the Internet era treat anything appearing on a screen as akin to a leaflet, which means it falls under restrictions on how many fliers any nominee can produce. Candidates and their supporters have not been permitted to Tweet, use Facebook, update their websites or even send emails during the official campaign period. They spend two frenetic weeks driving and walking around their districts doing little more than shouting out their names.

From http://www.japantoday.com 04/20/2013

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INDONESIA: Govt Urged to Uphold Human Rights in Regulating Internet

 

A coalition of Indonesian civil society groups wants the government to focus on human rights at an international conference on Internet governance in Bali Island in October. Indonesia has been slated to host the 8th Internet Governance Forum (IGF) from October 21 to 25. The IGF is a series of policy dialogues on Internet governance, bringing together stakeholders, governments, the private sector and NGOs. A representative of the Institute for Policy Research and Advocacy (Elsam), which is a member group of the Indonesian CSO Network for Internet Governance (ID-Config), raised concerns on an increasing number of incidents of illegal filtering and content blocking on the Internet that have hampered the freedom of expression in Indonesia.  Elsam executive director Indriaswati D. Saptaningrum said that the public must ensure that the IGF considered human rights when managing the Internet, adding that she hoped that the forum would help the government to better shape its Internet policies.

 

“There are targets for both the government and the private sector to accelerate the increase in the number of Internet users in Indonesia,” Indriaswati said. “But if regulations are not considered seriously, the impact will be dangerous for our rights.” Indriaswati cited the case of the so-called Minang Atheist, Alexander Aan, who was sentence to two-and-a-half-years’ imprisonment years for blasphemy after he declared himself an atheist on Facebook and the case of Prita Mulyasari, a housewife sued by a hospital for libel after she sent private emails to several friends complaining about the service she received there. Indriaswati said that Elsam agreed that not all Internet users in Indonesia understood the potential of the Internet or its risks. “However, public participation in the cyberspace should be given enough space. What we need is the protection of the Internet users, not user restrictions by tapping or limiting content.”

 

Moreover, Indonesia had no clear regulations on content filtering, she said. “So much content is blocked. The government argues the content is related to porn, violence or even possesses threat to security.” In its “2012 Freedom on the Net” report, US-based Freedom House gave Indonesia a rating of 42 out of 100, an increase from 46 points in 2011. A lower score means more Internet freedom. The report evaluated conditions in 47 nations based on barriers to access, limits on content and violations of user rights. Indriaswati also raised the issue of selling personal data on the Internet. “There are so many SMS for product promotions, although we never give them our numbers.” According to Elsam, the only one article in the 2008 Information and Electronic Transaction Law covered personal data management, albeit inadequately.

 

Meanwhile, Ashwin Sasongko of the Communications and Information Ministry, rebuffed criticism that the ministry had failed to promulgate the existing 2008 Law. “Cyber-ethics are supposed to be in line with the ones in real world. If people cannot curse people in the real world, they should not do it in cyberspace. We all have to stick to such norms,” he said. Wahyudi Djafar of Elsam said that if Ashwin was correct, human rights protections must also cover the Internet, as stated in a UN Human Rights Council resolution. In mid-2012, the council released a resolution that stated that “the rights people have offline must also be protected online, in particular freedom of expression, in accordance with articles 19 of the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights”.

From http://www.asianewsnet.net/ 04/03/2013

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PHILIPPINES: City Improves Land Use Plan with GIS

 

The city government of Butuan is working together with Caraga State University to update the city’s current Comprehensive Land Use Plan by using GIS. Butuan is a highly urbanised city located at the north-eastern part of Agusan Valley in Mindanao island. It is subdivided into 86 districts and has a population of 309,709 as per the 2010 Census. According to Vice Mayor Lawrence Fortun, the partnership is vital for the city’s path towards sustainable development as it would help local authorities better improve its urban planning decisions. In addition, it would also help the city government arrive at more accurate projections when quantifying damages and loss during natural calamities, allowing the city government to achieve an effective priority-setting of resources in mitigating risks during such situations. Furthermore, once the new land use plan is made available, it will help in the preparation of the city’s disaster risk reduction plan and climate change adaptation programme.

From http://www.futuregov.asia/ 03/01/2013

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RFID to Be Used in ‘Smarter Philippines’ Programme

 

The ICT-Office of the Department of Science and Technology (DOST) will be using Radio Frequency Identification (RFID) Technology to support initiatives aligned with the ‘Smarter Philippines’ programme, a flagship programme which aims to leverage ICT in several core industries to boost the country’s economy.  ‘Smarter Philippines’ consists of the following components: Smarter Governance, Smarter People, Smarter High-Tech Industry, Smarter Computing, Smarter SMEs, Smarter Agriculture World Development, Smarter Environmental Healthcare, Energy and Transport, Smarter Disaster and Mitigation, Public Safety and Smarter Cities. RFID refers to an electronic device that uses radio waves to speed up the transmission of communication data for the purpose of identifying, locating and sensing the conditions of objects, whether animate and inanimate. “We believe that the RFID technology can complement the DOST’s Smarter Philippines programme, the essence of which is the effective generation, gathering, and analysis of data to enable timely and effective decision making and planning,” said Louis Casambre, Executive Director, ICT-Office.

 

At present, RFIDs are being used in DOST’s project NOAH or Nationwide Operation on Assessment of Hazards. Project NOAH aims to provide reliable and authoritative information about weather conditions in the country. It is designed to be a disaster preparedness system to reduce loss of lives, and damages to properties due to rain-triggered natural hazards. It transmits real-time data on the amount of rainfall, temperature, pressure, humidity and wind speed, direction, and velocity to help decision makers during times of natural calamities. According to Casamabre, RFIDs are crucial for NOAH’s micro-mapping project that uses Light Detection and Ranging (LiDAR), an equipment designed to survey the entire topography of the Philippines at very high resolution. He explained that smart sensors similar to those being developed by DOST to monitor weather and geological conditions, vehicular traffic flow, soil and water quality, and others will all be RFID devices. “RFID is one of the most ubiquitous technologies in the world today, aside from being an essential component of the global supply chain,” he said.

From http://www.futuregov.asia/ 03/19/2013

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The Philippines Beefs Up E-Budgeting System

 

The Department of Budget and Management (DBM), the Philippines is pushing ahead the digitisation of budget processes to be done by 2014 as part of supporting the public financial management reforms. DBM Secretary Florencio S Abad addressed this message during the 1st Quarterly Membership Meeting and Seminar of the Philippin Association for Government Budget Administration (PAGBA) held at the Sarabia Manor Hotel.  Abad said that budget submissions will be done electronically starting from 2014, and there will no longer be manual. This digitisation process will help save seven working days for the DBM. “We are currently installing a government integrated financial management information system to enable real-time information on financial transactions,” said Abad.  At the same event, he added that the DBM is also expanding its government e-procurement system towards online bidding.

 

“Next year, we will issue agencies vouchers so that all procurement of common-used supplies can be traced in the government procurement system,” Abad said. The DBM has recently launched an e-payment facility early this year, which has marked the first time in the history of this archipelago country to have this online payment solution for the government. “This will allow us to pay online when we procure supplies through the Landbank of the Philippines,” Abad added. The online payment in the government e-procurement is expected to be the starting point for other services that the government will provide including birth certificates, passports, licenses, among others, according to him.

From http://www.futuregov.asia/ 04/04/2013

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The Philippines Seeks IT-Based Proposals to Solve Transport Woes

 

The Department of Transportation and Communications (DOTC) and the Land Transportation Franchising & Regulatory Board (LTFRB) are inviting technology firms and other stakeholders to submit IT-based proposals to help them address issues caused by illegal operations of buses and other public utility vehicles, or what is locally known as “colorum”. In its website, the agency expressed interest in exploring the potential of Radio Frequency Identification (RFID), Global Positioning System (GPS), and Smart Cards to solve this problem. According to an official statement, the primary purposes for this effort are to monitor the movements of both registered and unregistered or unauthorised public utility vehicles, to apprehend illegally-operating vehicles real-time, and to maintain a database containing relevant information on traffic violations, among others. “The colorum problem has many implications – from simple traffic congestion, to commuter safety, environmental pollution, and quality of life. What we’re looking for is an integrated system which makes the best use of progressive technology-based solutions to curb these problem areas,” said DOTC spokesperson Migs Sagcal. One-on-one meetings to discuss project concepts will be held at the DOTC offices on 28 May and 4 June 2013.

From http://www.futuregov.asia/ 05/16/2013

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SINGAPORE: Plan to Double Speed of Free WIFI

 

The Singapore Government is planning to improve the wireless infrastructure of the country by expanding and enhancing Singapore’s free wireless broadband programme, Wireless@SG.  Yaacob Ibrahim, Minister for Communications and Information, said that given the popularity of Wireless@SG and its importance for individuals and businesses to enable services such as cashless payments, the six year old system needs to be updated. He stated that the Infocomm Development Authority of Singapore (IDA) will expand the capacity and speed of Wireless@SG, doubling the speed from 1 MBPS to 2 MBPS. Another update announced was the simplification of the login process for Wireless@SG. Currently, users must register and use a unique ID and password to login every time they wish to use Wireless@SG. The improved Wireless@SG, however, will be able to recognise registered users through their unique SIM cards in smartphones and log in automatically. Ibrahim stated that this will allow users to switch seamlessly from 3G or 4G to Wireless@SG.

From http://www.futuregov.asia/ 03/12/2013

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ICT Enabled Work-from-home Pilot Launched in Singapore

 

The Infocomm Development Authority of Singapore (IDA) is leading a year-long pilot project on home-based work encouraging enterprises to use ICT solutions to create flexible working conditions for employees. The pilot aims to help the 258,000 economically inactive residents between the age of 25 and 54 rejoin the workforce and contribute to Singapore’s economy.  IDA has selected two private sector consortiums to be part of the pilot. The first consortium, covering job functions such as sales, consulting and interior design, will use solutions primarily developed by SingTel. The adoption patterns of home-based workers will be studied, and the packaging of existing products changed to better cater for them. Online storage, collaboration and project management applications will allow the virtual employees to easily share documents and graphic files with the office, and collaborate on projects. Home-based sales executives will use cloud-based call centre technologies to handle enquiries from home.  In addition, Rainforest e-Learning, an SME providing education services, is developing a learning management system to help home-based teachers deliver lessons to students through video conferencing and e-learning using connected devices.

 

According to IDA, the widespread use of broadband and the enhancement of ICT infrastructure in Singapore have made flexible work arrangements more viable than before. IDA’s Next Generation Nationwide Broadband Network, a fibre-based ultra-high-speed network, is a major factor enabling this project. SMEs will also have access to SingTel’s myBusiness portal, which aggregates jobs, tenders and requests for proposals from government agencies, helping SMEs get information and come together to bid for jobs or purchase services and products in bulk. The platform is being modified to create a community of home based workers. The user organisations will also be supported by HR consultancies, which will help them perform cost-benefit analysis, amend their policies, redesign jobs and business processes, and monitor performance of employees. In the second consortium, Business Gateway Asia (BGA) is providing ICT solutions to Rasa Sayang Healthcare, an SME providing home-nursing care. Home-based staff will have remote access to workflow systems and will be able to retrieve assignment and patient information and report on patient progress. IDA is co-funding the investment required for the pilot, partially covering the development costs of the ICT solutions, as well as the costs of manpower, training and professional services.

From http://www.futuregov.asia/ 03/14/2013

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Master Plan to Develop Singapore into Global IP Hub

 

SINGAPORE: A new 10- year master plan aimed at developing Singapore into a global Intellectual Property (IP) hub was unveiled Monday. The master plan, which was formulated by an IP Steering Committee, was revealed by the Ministry of Law after the government accepted the committee’s recommendations. The committee, which is led by MediaCorp chairman Mr Teo Ming Kian, was formed in May 2012 after the government identified IP as a key driver of global economic growth. Among the recommendations outlined in the master plan includes a call for Singapore to be an international hub for IP transactions and management. The committee also recommended boosting the quality of IP filings as well as IP dispute resolution in Singapore. To achieve these outcomes, the committee said that Singapore should develop skilled manpower resources networked to the region and beyond, as well as create an environment suitable for IP activities to strengthen Singapore as a vibrant IP hub.

 

There is also an increasing need to have ideas and knowledge to move up the value-added chain in the economy, said Mr Teo. "We have gone through the phases of the labour intensive, skill intensive, capital intensive sorts of economic development. To get to the next level, you really need knowledge, you really need to exploit ideas. And this is where I think the committee feels that Singapore has a role to play," he added. He also said that Singapore’s strong legal and financial system was an advantage. "We are well trusted because we have rule of law. We have (the) consistency of policies to protect properties, tangible or otherwise. We are a very effective and efficient business and financial centre... I don't think there are many other countries who can lay claim to (having this combination of factors)."

From http://www.channelnewsasia.com/ 04/01/2013

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Singapore Government's Open Data Enable App Development

 

Six teams of developers won awards for innovative apps that use open government data yesterday, at the inaugural PlugFest International Programming Competition (IPC). The IPC was organised by the Google Developer Group Singapore and the IEEE (Institute of Electrical and Electronics Engineers) Computer Society Singapore, and supported by the Infocomm Development Authority of Singapore (IDA) and the Institute for Infocomm Research. The competition was open to tertiary students and individuals, who had to create web or mobile applications that use publicly available datasets from the government’s open data portal. An app called ‘The Great Singapore Rat Race’ won the Most Innovative Award as well as the first prize in the individual category. The web and mobile app, created by developer Seah Ru Hong, provides a visualisation of labour and income data from Singapore, using datasets released by the Ministry of Manpower, Ministry of Education, and the Department of Statistics.

 

The app shows users trends in average household income and income by industry and education, as well as starting salaries and employment rates of fresh graduates. Seah said that the app will help students make decisions regarding their course of study, and help workers chart their career path by analysing income trends. The app will also give researchers a macroeconomic overview of the country. Another app called ‘Last Order’, which aims to reduce wastage of food in restaurants, was named the Most Socially Impactful App. Using location information from the Hotel Licensing Board, the app allows restaurants to send notifications on promotions and discounts to customers in the vicinity just before closing time. “The concept is based on proximity and real time”, explained Javier Tamashiro, one of the creators of the app. Users can set a maximum distance that the restaurant must be within to receive notifications. Promotions will be sent in real-time to avoid food spoilage. The app can be expanded to include promotions from events such as concerts, or even supermarkets.

 

Josephine Teo, Minister of State for Finance and Transport, attended the awards ceremony, and spoke about the use of government data by private developers. “To improve the way we deliver public services, we hope to harness the power of our people by facilitating co-creation”, she stated. “The release of datasets for mash-ups or data analytics is a good example of how co-creation can give us insights into consumer behaviour or create new services to improve the lives of citizens”. The minister also announced the launch of Apps4SG, the government’s own app development competition using open data.

From http://www.futuregov.asia/ 04/04/2013

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Singapore Outlines Govt ICT Spending Priorities

 

G-Cloud, Big Data, Analytics, Information Security, and a more pervasive use of sensors to position Singapore as a ‘smart city’ - these were the key areas of focus for ICT spending over the course of the next financial year, announced at an industry briefing organised by the Infocomm Development Authority of Singapore (IDA) this morning. Government ICT spending is set to remain unchanged for the year ahead at S$1.2 billion (US$947 million), but the Deputy Chief Executive of the Infocomm Development Authority of Singapore, James Kang, heralded a major shift in the way the government will procure ICT.

 

Smaller, but more frequent, projects

Explaining that the world of ICT was becoming more complex, and the needs of users were changing at a faster rate, Kang set out a vision of ‘agile software development’ where agencies would break down larger ICT projects into their constituent elements with a view to delivering services faster, and with less risk. “We can no longer wait nine months or more for delivery, the world is moving too fast,” explained Kang. “And there has been a tendency for agencies to list their maximal requirements, including things they did not need. This can lead to very complex programmes where the risk and magnitude of failure increases.” “So what we want to move towards is a more disciplined approach, where the most important functions are prioritised and the emphasis is on going live as quickly as possible,” he continued.

 

G-Cloud: open for business

The next phase in the development of the Singapore government’s ‘G-Cloud’ received particular attention, as Kang signalled a switch from Infrastructure-as-a-Service (IaaS) to Software-as-a-Service (SaaS). “Many agencies have been encouraged to take advantage of public cloud services for non-confidential systems, and the take up rate has been good. So we are now trying to extend the same benefits for systems which are dealing with confidential information, and that is the function of the G-Cloud,” he explained. Inviting solutions providers to work with IDA to make their cloud-based applications available from the G-Cloud, a private cloud infrastructure that has been built up over the past year, Singapore’s GCIO revealed that “close to 100 systems are already making their way to the G-Cloud”. ICT companies were encouraged to adapt to this new provisioning model as individual agencies sought to tap “the agility, scalability and utility pricing model of the cloud while maintaining the governance and security of confidential systems and data”.

 

Information Security

In response to a question from FutureGov Asia Pacific magazine, Kang revealed that the one continuous strand linking this industry briefing with previous years was the enduring importance of information security. “If anything it continues to grow in importance every year - you would be surprised to see our own statistics on what is happening. We literally receive billions of attacks a year from automated crawlers and viruses. So this year we are going to enhance our ‘Cyber-Watch Centre’ (CWC) so that we can have constant monitoring throughout the day, and where there is real time detection of suspicious activity so that we can take remedial action - as opposed to being attacked and not knowing about it.” The CWC was set up by IDA in 2007 to provide alerts on cyber attacks for government agencies. It currently runs a round-the-clock Security Operations Centre staffed with security professionals. In the coming year it will develop new capabilities in the areas of web site security, detection of data loss, and better detection of malware. These enhancements are expected to be implemented by April 2014.

 

Big Data = Smarter Cities

The large volumes of data being automatically created by an ever-growing array of sensors was another area that Kang drew attention to during the briefing. Referring to the city-as-a-system, and the internet-of-things, Kang backed the Singapore government’s efforts to break new ground in the field of ‘smart cities’: “I think we are doing things that you won’t see anywhere else, and if you look at our procurement plans you will see a lot of money being spent on cameras and other passive sensors.” Citing the danger posed by high tides coinciding with sudden downpours of rain that can lead to road flooding within 30 minutes, Kang said that real time decision would make the city more liveable and improve the quality of life for residents. “Data analytics will help the Singapore government to analyse all this multimedia data coming in, as well as a lot of unstructured data, and help improve the delivery of services, analyse feedback, optimise our operations, and improve safety and awareness,” he explained. “We are moving towards a data-driven, actionable intelligence mindset. And we are looking for more innovative applications through mash ups with private sector data in order to co-create initiatives that leverage all this government data.”

 

Thinking differently

During the morning session Kang was at pains to stress that the government was seeking to work more collegiately with industry, and that he acknowledged that government departments needed to step out of their comfort zone to make this work. “I think the government is now a collaborative government. Not ‘government to you’ - but ‘government with you’. We are looking to become a government that co-creates with the private sector,” he concluded. “The mindset of government must change. You have to have partnership thinking. I just think that this approach is more appropriate for the complex environment in which we find ourselves.”

From http://www.futuregov.asia/ 05/23/2013

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THAILAND: Digital Radio Mulled for 2013

 

The National Broadcasting and Telecommunications Commission's broadcasting committee might allocate a spectrum for digital radio next year. Natee Sukonrat, vice chairman of the NBTC and chairman of the broadcasting committee, said that this year the committee would test-launch digital radio once every six months. Next year it might allocate an unused VHF spectrum for digital radio. The allocation might be for the major provinces first. Like the digital TV licences, operation licences for digital radio will be categorised into those for network operators, broadcasting facility operators, and broadcasting service providers. Those wanting to become commercial broadcasting service providers will be required to bid for frequencies of the spectrum. A digital radio system would solve the frequency jam by community radio channels. The auto industry might be the first to adopt such a system as many major carmakers are keen to install digital radio systems in their vehicles.

 

Natee said the launch of digital radio in Thailand would provide choices to consumers as it would be available in parallel with the existing analog system. There will be no shutdown of the analog system. The NBTC's interest in digital radio coincides with its plan to switch Thailand's terrestrial television system from analog to digital. The broadcasting committee is expected to auction licences for commercial digital TV service this year. The NBTC, the International Telecommunication Union and WorldDMB, a global forum for digital-radio professionals, yesterday kicked off a three-day technology workshop and demonstration of the digital radio broadcasting system.  The ITU will also deploy its expertise to help the NBTC draw up a digital-radio road map. The ITU is the leading United Nations agency for information and communication technology. WorldDMB was also invited to conduct a workshop and demonstration for senior engineers and industry stakeholders wanting to learn more about what is involved in the establishment of digital radio. The workshop will also include a one-day live field test of digital radio broadcasting today in Bangkok, and a transmission demonstration will be conducted at MCOT.

From http://www.nationmultimedia.com/ 03/02/2013

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Thailand to Set Up New Mapping Database

 

Deputy Premier Plodprasop Suraswadi revealed plans to set up a THB140-billion (USD 4.7 billion) mapping database using a 1:4,000 scale in a bid to centralise the use standardised maps in government agencies. According to Suraswadi, the system will support key projects such as the THB 350-billion (US11.7 billion) Water Management scheme and the THB2.2 trillion (USD 73 billion) large-scale infrastructure project. In addition, the system will also improve efforts on improving precision farming and forest and land management. The move stemmed from a need to standardise map usage in government agencies. At present, government agencies have used a variety of maps with different scales to plan for development projects. This has proved to be problematic especially when data is shared to other organisations. For instance, a 1:250,000 ratio is used to designate areas as national parks, while the Land Department uses a 1:40,000 scale for land management, this causes confusion over several issues as both agencies have to work together closely. Once the system is in place, government agencies will be equipped with a mapping database which enables them to leverage aerial photographs and high resolution satellite images to efficiently and effectively plan long-term development projects. “On farmland zoning for example, enhanced images could show which plots are being used to grow crops. The system would also allow high-resolution photographs that would help the government work out exactly what areas were damaged by flooding and who needs to be compensated,” Suraswadi said. Furthermore, the government will be investing THB 420 Billion (USD 14 billion) for the project and will also entail the creation of a new agency to lead its development.

From http://www.futuregov.asia/ 03/12/2013

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VIETNAM: City to Launch Smart Transport Management System

 

The Transport Department of Hanoi city will be rolling out the pilot trial of its smart transport management system in Thang Long Highway in a bid to improve road safety and traffic management. Thang Long Highway is currently the longest highway in Vietnam, with a distance of 28 kilometres. Part of the project is the implementation of CCTV cameras and computer networks that aims to help the transport department manage traffic activities along the highway. In addition, it also aims to help local authorities respond better to vehicular and roadside accidents by sharing real-time information of the incident to concerned offices. Once the pilot trial is deemed successful, the transport department will then fully implement the system in other expressways in Hanoi. It is expected that the system will help local authorities improve the efficiency of managing traffic congestion along major expressways. To better transport conditions, the city is building 34 bridges over rivers and 15 overpasses while trying to complete the construction of some key belt roads and highways.

From http://www.futuregov.asia/ 03/05/2013

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Vietnam Local Government Highlights Importance of IT Standards

 

Truong Minh Thuan, Director of the Department of Information and Communications of the Mekong Delta province of An Giang, highlighted the importance of implementing a common set of IT and interoperability standards as soon as possible to support the local and central government’s ambitious ICT plans. Having a set of common IT and interoperability standards enables organisations to achieve better management, integration and coordination of its various internal IT systems. It helps decision makers address technical problems such as incompatible computers and computer programs, disjointed administrative processes and the lack of institutional protocols for data sharing between agencies. “There are several State entities using different software products on information systems. This has made it difficult to connect and exchange documents among State agencies resulting in inefficient and redundant pan-agency processes and workflows,” he said. Adding that failing to connect information systems among state agencies will be a hindrance to the goals of the e-government roadmap.

 

Meanwhile, according to Chu Tien Dung, chairman of the Ho Chi Minh Computer Association, the absence of IT and interoperability standards has resulted in unsynchronised or even conflicting IT applications. Because of this, many State agencies at all levels are making IT investments separately and inconsistently. In this aspect, Thuan urged the Ministry of Information and Communications to undertake efforts needed to set up standards that will dictate protocols and uniform practices to help agencies develop suitable IT systems. “Software solutions must be able to get linked with one another to pave the way for local management authorities to exchange documents and handle administrative tasks in a consistent way,” he said.

From http://www.futuregov.asia/ 03/21/2013

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Vietnam to Modernise Population Management Systems

 

The Government unveiled plans to modernise administrative procedures related to population management as part of its efforts to improve its capacity to collect, process and disseminate population information and data. The draft version of the plan was unveiled during a high-level meeting last 26th April. The Ministry of Justice said it will be collecting feedback from concerned stakeholders before submitting the finalised plans to the National Assembly Standing Committee and the Government for continued consideration. According to an official statement, the project will be implemented in two phases and will start by the end of 2013. The first phase of the project essentially involves a review and needs assessment of the current IT infrastructure and administrative procedures. Results from the review will enable the steering committee to draft an IT roadmap needed to modernise and improve the efficiency in procedures related to population management. Meanwhile, the second phase involves the building of the technical infrastructure needed for the national population database which is scheduled to be implemented on June 2013.

From http://www.futuregov.asia/ 04/29/2013

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INDIA: Launching National Cloud Initiative

 

New Delhi: The Government of India has launched a national cloud initiative —GI Cloud—to help the government leverage cloud computing for effective delivery of e-services. The project by the Department of Electronics and IT (DeitY) has beeninitiated to support the implementation of the National e-Governance Plan of India (NeGP) and aims to create a private cloud environment for the use of government departments and agencies at the centre and state levels. According to DeitY, the adoption of cloud computing will accelerate the delivery of e-services to citizens, and support other objectives such as increasing standardisation, interoperability and integration, pooling of scarce and underused resources, and the spread of best practices. Cloud computing provides tremendous scope of speeding up the development and roll out of e-governance applications while increasing government ICT efficiency.

 

A roadmap to GI Cloud was released by DeitY last week, assessing the ICT infrastructure currently in place in India and defining an implementation plan for GI Cloud. The roadmap declares that cloud computing environments will be established at the national and state levels, starting with one National Cloud, using new and existing data centres. The National Cloud will provide services such as computing, storage and network infrastructure, backup and recovery, and application development, supported by the State Clouds. A GI Cloud Services Directory will be created to help public sector organisations find and subscribe to relevant services. The government’s AppStore will host both cloud and non-cloud enabled applications which can easily be customised to meet the needs of different organisations. The first step defined for the implementation of GI Cloud is the establishment of an ‘Empowered Committee’ to provide strategic and regulatory guidance to DeitY and other stakeholders. DeitY will publish guidelines and standards for the security, application development, service delivery, contract management, and pricing and procurement for GI Cloud. The roadmap specifies that detailed studies of the existing infrastructure capacity at the government data centres and the requirement for infrastructure and applications need to be conducted for effective implementation of GI Cloud.

From http://egov.eletsonline.com 02/27/2013

 

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BSNL Launches Project to Connect NE

 

BSNL has launched an ambitious programme to improve connectivity in rural and tribal areas of the northeast with the Centre planning to reach out to the rural population for effective governance through Common Service Centres (CSCs). About 1300 CSCs are to be established in the region and work for connectivity to these, informed Chief General Manager Telecom (CGMT), NE-1 Circle, DP Singh. The NE-1 Circle, comprising Meghalaya, Mizoram and Tripura, is “always striving hard” to improve the telecom scenario in the region, Singh said. He added that while meeting sales target set by BSNL, growth in many new thrust areas have also been achieved. “During 2012-13, about 1.7 lakh GSM mobile connections were provided and 57 towers installed and commissioned, which has enhanced the capacity of 1 lakh lines and improved coverage to cater to the needs of the public in rural and remote areas,” the CGM said. “Phase-VII project for augmenting mobile capacity by 3 lakh with 468 Base Transceiver Station (BTS) tentatively is planned to be rolled out in the financial year 2013-14. There is considerable progress in rolling out wireless broadband, WiMAX services,” he said.

 

Arrangements are being made to provide 9312 broadband connections for which 81 new broadband equipment are under various stages of commissioning, he said. He added that 45 internet broadband-enabled kiosks have also been provided. Singh said 103.36 km of optical fibre cable (OFC) route has been laid for connectivity to all the three states together. The CGM said a telecom plan for the N-E region has been worked out, which would involve Rs 10,000 crore in the first phase of implementation. Singh said a project has been launched to provide broadband connectivity to all government schools in Meghalaya. “The project is being monitored by the Union human resource development ministry,” he said. The CGM further said that NE-1 Circle has shown that profits can be made even in these “grave economic times”. He added that the overall revenue for NE-1 for the last financial year 2011-12 stood at Rs 204.85 crore and this year the revenue has increased to Rs 213.96 crore and expenditure has come down for 2012-13 by Rs 2.9 crore.

From http://egov.eletsonline.com 05/01/2013

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MALDIVES: Govt Decides to Compile a SIM Card User Policy

 

Government has decided to compile a SIM card user policy for SIM cards issued by Maldivian telecommunication companies, due to the frequent misuse of unregistered SIM cards that threaten national security, Acting Transport Minister Mohamed Nazim said Wednesday. The decision was made following deliberations on a paper presented by the Transport and Communication Ministry at Wednesday’s cabinet meeting. It was also decided that this policy would require every SIM card to be properly registered. Minister said the SIM cards that have already been issued would have to be registered under the new regulation. Nazim said such a policy would facilitate the Police in conducting investigations and avert threats to national security.

From http://www.haveeru.com.mv 04/10/2013

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NEPAL: Govt Forms Committee to Recommend Online Media Regulations

 

The Ministry of Information and Communications has formed a five-member committee to recommend the government on introducing new regulations to govern online media. Ministry Joint-secretary Narayan Prasad Sanjel has been appointed chief of the committee, which comprises editors of various Nepali language-based online news portals and a representative from Federation of Nepali Journalists, RSS reported. The report said that the committee is holding consultations to include online media under the ambit of the Broadcasting Act.

From http://www.nepalnews.com 05/11/2013

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AZERBAIJAN: Communications Ministry to Support 'Electronic Village' Project

 

The Azerbaijani Ministry of Communications and Information Technologies will support the 'Electronic village' project, lawyer of the non-profit organisation IREX Alasgar Mammadli told Trend. According to Mammadli, starting July, the project will be fully subordinated to the Ministry. Within the project, Internet kiosks were installed in 30 regions of Azerbaijan, 26 of which are connected via fibre-optic lines. "These kiosks are used by a fairly wide range of groups. Implementation of the electronic Azerbaijan state programme has led to creation of the State Agency for Services to Citizens and Social Innovations (ASAN-Xidm t) and increase in number of electronic services provided by government agencies. Accordingly, a parallel development of infrastructure is required for bringing electronic services to the masses," Mammadli said. Installation of electronic kiosks is conducted within the IREX-initiated 'Electronic Village project '. The cost is estimated at $100,000. The main purpose of installing Internet kiosks in the regions of the country is to provide the population with access to information for the citizens to have the opportunity to carry out online payments, apply in an electronic form to public agencies and to complain about existing problems.

From http://callcenterinfo.tmcnet.com/ 02/27/2013

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Azerbaijan Approves ICT Action Plan

 

President Ilham Aliyev approved the Action Plan on the Year of Information and Communication Technologies in Azerbaijan last week. 2013 was declared the year of information and communication technologies in Azerbaijan in accordance with a presidential decree on January 16. Under the presidential order, the Communications and Information Technologies Ministry is the coordinator of relevant activities. The Cabinet of Ministers of the Nakhchivan Autonomous Republic is assigned to provide realization of the activities related to the development and use of information and communication technologies in the territory of the autonomous republic and implementation of the measures to form e-government. Azerbaijan's Cabinet of Ministers is charged to work out the issues pertaining to the action plan.

 

Outlined goals

According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain.az, and significantly reduce fees for telecommunication services and internet access. The action plan will be implemented in four main areas: implementation of organizational measures, improvement of the legal basis and management, strengthening the capacity of the ICT sector and development of information society and human resources. The plan provides organization of the functioning of the State Fund for ICT Development, the High Technologies Park, Information Security Center, Virtual Qarabag ICT center, IT University, as well as an increase of the number of provided e-services and the range of users, improvement of the quality of broadband services, transition to digital broadcasting, and introduction of phone number portability.

 

The action plan also includes measures on increasing the number of e-kiosks in the Azerbaijani regions in order to increase the range of e-service users, measures on copyright protection on the Internet, development of distance education, introduction of an electronic queue and distribution of apartments. Creation of Wi-Fi zones in public areas, protection of children from harmful content online, improvement of the personnel potential in the ICT sector, conduct of national and international ICT forums, conferences and workshops are also envisioned by the plan. Creating and operating a website on the ICT Year as well as conducting a first nationwide research and practical conference on cyber security is expected in April or May. According to the ICT Ministry, in 2012, ICT revenues exceeded $1.7 billion, which is 18 percent more than in 2011. This rate in previous years was 25-30 percent and the main task is to maintain the figure at 20 percent. If this pace is maintained, earnings from the sector will reach $8-9 billion by 2020.

From http://www.azernews.az/ 04/01/2013

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IT-Projects’ Concessional Financing Conditions Defined in Azerbaijan

 

In order to support promising 'start-ups' in the scientific and technical industries, the State Fund for IT Development will give them direct financial support, Ministry of Communications and Information Technologies of Azerbaijan told Trend on Wednesday. According to the ministry, in the Regulations on the State Fund, the head of state specifies issues of stimulating activity in the IT area in Azerbaijan, as well as provide concessional allocation of financial resources to issue loans and grants to IT companies. The main tasks of the fund will be the implementation of the state policy on development and support of small enterprises in the scientific and technical fields, providing them with direct financial assistance and personnel training which in turn will help create new job places. According to the ministry, the Regulations on the State IT Development Fund provide opportunities for attracting internal and external capital to the fund's projects. Potential financing sources of the fund are the following: the public budget, the fund's own revenue, dividends from the securities acquired by the fund, voluntary donations of domestic and foreign legal entities and individuals and grants and credits from foreign countries and international organisations. The maximum grant available may reach 300,000 manats, for a period of 36 months. Small grants are stipulated amounting to between 10, 000 and 100,000 manat, medium grants could be from 100-200,000 manat and large ones from 200 -300,000 manat. In order to ensure the transparency of financial transactions, the State Fund will be audited every year. As the ministry told Trend previously, the initial 15 million funding amount of the State Fund is provided by the state budget for 2013. The official exchange rate for 3 April is 0.7846 AZN / USD.

From http://en.trend.az/ 04/03/2013

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ICT Financing Rules Approved in Azerbaijan

 

Azerbaijan's state IT development fund will provide financial support for promising 'start-ups' in the domestic scientific and technical industries. President Ilham Aliyev signed a decree to approve the regulations on the State Fund for IT Development under Azerbaijan's Communications and Information Technologies Ministry. The decree defines rules on the use of the fund's resources. The ministry said Wednesday that the regulations specify issues of stimulating activity in the ICT sector of Azerbaijan, as well as allocation of concessional funding to issue loans and grants to ICT companies. The main tasks of the Fund will be the implementation of the state policy on development and support of small enterprises in the scientific and technical fields, providing them with direct financial assistance and personnel training, which in turn will help to create new jobs.

 

According to the ministry, these regulations provide opportunities for attracting internal and external capital to the Fund's projects. Potential financing sources of the fund are the state budget, the fund's revenues, dividends from securities acquired by the fund, donations of domestic and foreign legal entities and individuals, as well as grants and credits received from foreign countries and international organizations. Each Azerbaijani citizen may avail of the advantages of the fund. Financial aid to enterprises will be arranged through contests. Businesses can borrow small, medium and large loans. The amount of small credits ranges from 10,000 to 50,000 manats (up to over $63,000) for a three-year term, while medium credits are worth 50,000 to 500,000 manats and provided for a period of up to five years; large loans are allocated in the amount from 500,000 to 1 million manats for ten years. The annual interest rate should not exceed 5 percent. The maximum grant available is up to 300,000 manats, provided for a period of 36 months. The amount of small grants is designated at 10,000 to 100,000 manats, while medium grants could be from 100,000 to 200,000 manats and large ones -- from 200,000 to 300,000 manats. The state fund will be audited every year in order to ensure the transparency of financial transactions.

 

Earlier the communications ministry said that initial funding of the state fund envisioned in the 2013 state budget amounts to 15 million manats. 2013 was declared the year of information and communication technologies in Azerbaijan in accordance with a presidential decree on January 16. The Azerbaijani president also approved the Action Plan on the Year of Information and Communication Technologies in Azerbaijan last week. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and internet access. According to the ICT Ministry, in 2012, ICT revenues exceeded $1.7 billion, which is 18 percent more than in 2011. This rate in previous years was 25-30 percent and the main task is to keep the figure at 20 percent. If this pace is maintained, earnings from the sector will reach $8-9 billion by 2020.

From http://www.azernews.az/ 04/04/2013

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Azerbaijan Extends Broadband Internet Project Until 2017

 

The project on the development of broadband Internet in Azerbaijan will be implemented in the period 2013-2017, Communications and Information Technologies Minister Ali Abbasov said on Thursday. The project has been extended for two years as it was previously expected to be completed by 2015. According to Abbasov, Azerbaijan's State Oil Fund allocated 103 million manats ($131 million) for the project this year. Funding will also be provided in the coming years. All regions of Azerbaijan will be provided with high-speed access to the Internet by 2017. Regarding digital content in Azerbaijan, Abbasov said the increase in the number of electronic signature users contributes to its development. According to the minister, the number of electronic signatures issued by the certification center has now reached 12,000. This is a low figure given the country's population of over 9 million.

 

The use of digital signatures will spur the development of electronic services and in particular e-commerce, as well as simplify the procedure for issuance of official documents, he said. Abbasov noted that by the end of the year, the ministry intends to continue the implementation of the e-government project in the country, commission a new ground satellite station to monitor the earth's surface and complete the full transition to digital broadcasting. According to Aztelekom Production Association, the number of broadband internet users in the network of the association increased by 19 percent since the beginning of the year and currently is over 136,000 connections. In April, the number of households with access to broadband Internet reached 250,000 in Azerbaijan's capital Baku, with the figure expected to reach 400,000 by the end of 2013.

 

The introduction of broadband internet is being implemented under the Fiber to the Home (FTTH) project. The project is aimed at building a fiber network for providing high-speed broadband internet services to the population. The traffic speed in FTTH technology will vary between 10 and 100 Mbit/s, while with ADSL the private user can enjoy only 2 to 8 Mbit/s speed depending on the telephone line's condition and distance from the telephone exchange. The project is to be implemented in three phases. The main goal of the project is to provide remote regions of the country with broadband Internet with a speed of 10 to 100 Mbit/s and expand the number of users to 85 percent. Azerbaijan has maintained its leading position among the CIS countries in terms of broadband Internet penetration over the past three years. Internet penetration rates increased from 65 to 70 percent in 2012.

From http://www.azernews.az/ 05/03/2013

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Draft E-Gov Program for 2013-2015 Developed in Azerbaijan

 

The Ministry of Communications and Information Technologies of Azerbaijan has developed a draft State program for the development of "e-government" 2013-2015, Isfandiyar Aliyev, head of strategic development at the Communications and IT Ministry said on Monday. According to Aliyev, the project was submitted to the government, and works on the implementation of all activities envisaged by it will begin upon its approval. "The program is expected to be approved in June 2013," Aliyev said. The new program is continuation of the state program on developing the ICT sector in Azerbaijan in 2010-2012. The program is aimed to create the e-government, develop the methods of management by means of implementing modern information and communication technologies in state bodies, providing e-services, as well as taking comprehensive measures to provide simplified and free access of citizens and organizations to such services.

 

The e-government project, which mostly covers the government sector, is an integral part of the broad "electronic Azerbaijan" idea. The establishment and development of the e-government in Azerbaijan will encourage fruitful work of the state bodies, guarantee its transparency and reduce bureaucracy. The e-government targets to reduce poverty, provide suitable conditions for the population's prosperity and address the issues reflected in the state program on poverty reduction and sustainable development in 2008-2015. Gabala city, some 225 km from Baku, hosted the fifth anniversary International Scientific Conference on "E-government: innovations in customs" on May 6-7. Some 102 representatives from 55 world countries attended it. The conference was held to discuss the global practice in developing and using the e-government, modern forms of cooperation between public organizations in the field of e-governance, using the information and communication technologies in the field of customs and other areas of the economy, as well as examining the current situation on innovative methods of governance and exchanging the experience in this area.

 

Chairman of the State Customs Committee, lieutenant-general of the customs service Aydin Aliyev, Deputy Minister of Communications and Information Technologies Elmir Velizade, UN Resident Coordinator in Azerbaijan, Resident Representative of the UN Development Program Antonius Broek, head of the European Regional Office for Capacity Building of the World Customs Organization Vitali Mikeladze attended the opening ceremony of the conference. 2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2. President Ilham Aliyev also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and internet access.

From http://www.azernews.az/ 05/07/2013

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Azerbaijani Government Drafting New ICT Bill

 

Azerbaijan's Ministry of Communications and Information Technologies jointly with ASAN Service, which ensures unified and coordinated provision of services by government agencies, is drafting a bill "On state information systems and resources". Isfandiyar Aliyev, head of strategic development at the Communications and IT Ministry, said that the draft law will cover the creation and management of information systems, regulations on their use, technical issues, and information security. "Work on the new bill will be completed by June, after which the procedures of its review and approval will begin," Aliyev said. "The document is intended to provide support for building electronic government and expanding the scope of its activity, as well as solving a number of existing problems in this area," he said. The preparation of this bill is part of the action plan of the communications ministry for the current year due to the announcement of 2013 as the Year of ICT in Azerbaijan. Earlier Aliyev said the ICT ministry had developed a draft state program for the development of "e-government" covering the period 2013-2015.

 

The new program follows up on the state program on ICT development in 2010-2012 and is aimed to create the e-government, develop methods of management by means of implementing modern information and communication technologies in state bodies, providing e-services, as well as taking comprehensive measures to provide simplified and free access of citizens and organizations to such services. The e-government project, which mostly covers the government sector, is an integral part of the broad "electronic Azerbaijan" idea. The establishment and development of the e-government in Azerbaijan will encourage fruitful work of the state bodies, guarantee its transparency and reduce bureaucracy. The e-government targets to reduce poverty, provide suitable conditions for the population's prosperity and address the issues reflected in the state program on poverty reduction and sustainable development in 2008-2015.

From http://www.azernews.az/ 05/13/2013

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AUSTRALIA: New Standards Impose Rigorous Process for E-Waste Disposal

 

New standards designed to help divert e-waste from landfill by imposing a rigorous process for its collection, storage, and recycling have been set by Standards Australia. The new, joint Australian and New Zealand Standard, ‘AS/NZS 5377:2013 Collection, storage, transport and treatment of end-of-life electrical and electronic equipment’, outlines minimum requirements for the safe and environmentally sound handling of e-waste. Colin Blair, Chief Executive Officer, Standards Australia, said the standard sets out principles and minimum requirements for end-of-life electrical equipment in order to maximise re-use, reduce the amount of waste going to landfill, safeguard worker health, and minimise environmental harm. “The standard states that a lack of full scientific certainty should not be used as a reason for postponing measures to prevent environmental degradation or adverse health and safety effects. The standard sends a strong message regarding the environmental concerns of e-waste.”

 

According to Blair, the standard recognises that there are laws in place regulating how to comply with occupational health and safety requirements and environmental performance, and that Australia and New Zealand are signatories to international agreements on environmentally sound management of hazardous wastes and pollutants. “The standard enhances existing environmental protections and international obligations, while establishing the processes required to reduce the amount of waste going to landfill.” Senator Don Farrell, Federal Parliamentary Secretary for Sustainability and Urban Water welcomed the new standard, which he said aligned with the Australian Government’s goal of ensuring that e-waste is managed in a manner that protects human health and the environment. “The new standard will complement the Australian Government’s National Television and Computer Recycling Scheme under which recycling services for televisions and computers are being rolled out to communities across Australia.”

 

Senator Farrell said that householders and businesses could drop off unwanted e-waste products “confident that the valuable materials they contain will be recovered, and that any hazardous materials will not enter the environment.” He said the standard also provided environmentally-effective guidelines for industry and would help ensure that, from 1 July 2014, at least 90 per cent of all materials in e-waste collected under the National Television and Computer Recycling Scheme were recovered for use in new products.”

From http://www.itwire.com 02/18/2013

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Queensland Government Sheds Light on ICT Priorities

 

Following the success of FutureGov Forum Queensland in 2012, where the state’s key IT decision makers highlighted key development priorities, Queensland’s newly appointed Minister for Science, Information Technology, Innovation and the Arts,the Hon Ian Walker, shares some of the key challenges and opportunities facing the State. Among these are plans to consult widely with the industry and drive future ICT reforms. Addressing Queensland’s Government ICT executives and the ICT industry, Minister Walker underlined his intention to meet with every member of Queensland’s ICT industry and agencies. These consultations will drive ICT reforms in Queensland. These widespread consultations foreshadow the much-anticipated results of the Queensland ICT Audit Report. This report was commissioned by former Minister Ros Bates. This ICT audit is still under development.

 

“Queensland Government commissioned the ICT Forensic Audit for our ICT system and it was bigger than that we originally thought,” Minister Walker said. “In understanding its complexity and taking time to get it right, let me assure you that we are addressing these complexities, and we understand the importance of developing a clear ICT strategy.” Minister Walker said. “In the 48 hours that I have been a Minister, I have been briefed on the ICT Audit and we are working rigorously to ensure it is done appropriately. And to have a forward-looking strategy as soon as possible.” He said the audit highlighted that the government owns and manages over 1730 applications and most of these were custom-built. “The audit brought to our attention that the average age system is 10 years old with 90 per cent of the systems needing to be replaced within five years. A number of critical systems will reach the past due dates within the next two years.” Duplications are a huge problem. Currently, there are 108 case management systems and 80 record management systems. Sixty per cent of the ICT staff is working to maintain these systems, and diverting their attention from focusing on innovation.

 

Minister Walker said his department will lead the development plan for ICT. “This will be developed in consultation with Professor Peter Grant, Queensland Government CIO, as well as government agencies and the ICT Industry by end of June”. Changing the way Queensland Government ICT system is managed will take time. “We want to ensure that the next steps are correct, we need to set up our IT systems for success. We are serious about gating our projects to ensure that funding stages are done correctly,” the Minister concluded.

From http://www.futuregov.asia 02/25/2013

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Australia Joins Convention on Cybercrime Treaty

 

Last year, Australia passed the Cybercrime Legislation Amendment Bill 2011 as part of the prerequisites to become a party to the Council of Europe Convention on Cybercrime. While extending the scope of Commonwealth-related computer offences, it also, controversially, required internet service providers (ISPs) to store customer data on persons deemed under suspicion by law-enforcement agencies. This information is stored without warrant, but only handed over once law enforcement obtains one. At the time, it was generally supported by the Labor and Coalition governments, but the Greens held some reservations about the new legislation. One of the concerns raised by Greens spokesperson Scott Ludlam was that if information was sent overseas, nothing would prevent it from coming back under weaker privacy laws. This would theoretically open a loophole for anyone wanting to circumvent the local Privacy Act.

 

The Greens' concerns were ultimately voted against in parliament. Debate over the issue has been significant, with some stating that the legislation is a step backward, and that it opens the door to a complete data-retention scheme. The latter is now being debated in a Parliamentary Joint Committee on Intelligence and Security. Federal Attorney-General Mark Dreyfus said that in addition to enabling local law enforcement to access and share information with international counterparts, Australians' privacy protections would be maintained. "A warrant is always required to access the content of a communication, whether the information is in Australia, or accessed from overseas under the Cybercrime Convention," he said in a statement. "The Cybercrime Act and the Cybercrime Convention do not impact in any way on the need to have a warrant to access content from a telephone call, SMS, or email."

From http://www.zdnet.com 03/04/2013

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South Australia Unveils New ICT Roadmap

 

South Australian Premier Jay Weatherill is leading the charge on ICT reforms for the state – with a new strategy canvassing “across-government” innovation – but with a closer scrutiny of spending programmes. Doing more with less is the mantra for the state’s “South Australia Connected – Ready for the Future” position paper. This paper, being circulated across communities and industry, crystallises core policy reforms for 2013-2014. While short on detail about technologies-of-choice, this paper seeks community and industry feedback. It one of one several documents refining South Australia’s reforms for ICT innovation and service delivery. Details can be found at SA Plan. During an ICT Strategy launch, Premier Weatherill said that technology contributes significantly to the state’s economy. In South Australia, there are more than 22,000 ICT workers – comparable in employment terms with the hospitality and financial services industry. The state government hires nearly 8 per cent of these ICT workers. The annual spend on ICT goods and services is more than US$500 million (AU$$500 million).

 

This annual spending is a significant outlay, noted Premier Weatherill. It requires a more astute, cost-effective and innovative approach to the way money is being spent. The government’s strategy document cautions against big bang ICT spending projects. Premier Weatherill said that being “ICT-savvy” is part of developing good policy, better services, greater efficiency, and more prosperity. Between 2013-2014, the South Australian government is rolling out several new projects – building on previous initiatives. Among these, a real‑time Adelaide Metro information service is being offered across Adelaide City. Metro commuters, using desktop browsers or smartphone apps, will be able to track bus, tram or train timetables across designated stops. An ambulance Mobile Connect SA service is being enhanced. This service uses high‑speed connections to state-wide ambulances. This offering is supported by real‑time access to incident details and critical patient data. The project, when fully operational, improves inter‑agency mobilisation and communication during emergencies.

 

Moreover, CareConnect – SA Health’s strategy, previously called CareConnect, is streamlining state‑wide electronic health record management programmes. This initiative helps integrate citizen health records across public hospitals, health professionals and health services. Previous projects have included a multi‑award winning internet portal to access government services and information. Additionally, an on-line registration EzyReg service is enabling customers to renew motor vehicle registration. EzyReg users can access a secure, on‑line payment system through a desktop or smartphone. During 2011-12, almost 300 000 renewals were processed on‑line, offering nearly US$550,000 (AU$550 000) in staff savings. Insights about South Australia’s ICT reforms come under the spotlight at the Annual FutureGov Forum being held Tuesday 28th May (Wellington). Chris Dalton, currently with the Department of Premier and Cabinet, is a panellist at the May forum. He shares insights about citizen engagement and participation for South Australia, together with Australian, US, and New Zealand officials.

From http://www.futuregov.asia 03/28/2013

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NEW ZEALAND: To Deploy Cloud Computing Services

 

The Department of Internal Affairs of New Zealand has launched a tender for an all-of-government Desktop-as-a-Service contract. Desktop-as-a-Service, the outsourcing of desktop infrastructure to an external cloud provider, will make government workplaces more flexible by allowing employees to access their own desktop and applications from different locations and on different devices, instead of being tied to a single machine. “It improves security by storing data centrally rather than on individual devices, and will enable standardised services across government”, said Chris Tremain, Internal Affairs Minister. “Desktop as a Service is a cloud-based service and part of the Government’s wider cloud computing programme.” The minister stated that cloud technology is revolutionising the way the government thinks about ICT, and improving collaboration, efficiency and cost savings. “Four government agencies have indicated they want to use the service as soon as it becomes available, and a further nine intend to implement it over the next two years”, Tremain continued. He did not specify which agencies have agreed to use this service.

From http://www.futuregov.asia 03/14/2013

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New Zealand Launches New Version of Budget App

 

The New Zealand Treasury will launch an update of its “NZ Budget app” on Thursday to include a new user interface and interactive features, as part of the Government’s continuing efforts to interact with citizens online. The update provides easy access to Budget-related videos, Ministers’ media statements, the Minister of Finance’s Budget Speech, the Executive Summary, the Fiscal Strategy Report 2013, the Treasury’s forecasts in the Budget Economic and Fiscal Update 2013, and the latest Key Facts for Taxpayers. Its new interactive features also allow users to drill down into the Budget spending, and to enter their annual income details to see how much tax they pay and where it is spent on their behalf. Furthermore, it features interactive pie charts, which covers government expenditure and revenue, to help users better understand the New Zealand Government’s finances. “This is a refresh of the Budget app which was successfully launched last year and is part of the Government’s continuing focus on delivering innovative and better-value public services,” Finance Minister Bill English said, adding that the budget can reach more people when its digital and accessible. The NZ Budget app is available to download free from Apple and the Google play store.

From http://www.futuregov.asia 05/14/2013

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The Open E-Government Strategy for Cities

 

Open City Portal is an open-source platform developed by a network of several development institutions and universities to help even small cities in developing countries to be able to install their own customised citizen-centric city portals, through which the cities can achieve most of the e-Government goals: two-way communication with citizens and creating a single window for every city service categories. Using its knowledge sharing function, the Open City Portal supports various participatory urban and regional initiatives, such as sustainable cities, and Digital Local Agenda.

From http://ictpost.com/ 03/16/2013

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Civic Engagement in the Digital Age

 

Social networking sites have grown more important in recent years as a venue for political involvement, learning, and debate. Overall, 39% of all American adults took part in some sort of political activity on a social networking site during the 2012 campaign. This means that more Americans are now politically active on social networking sites (SNS) than used them at all as recently as the 2008 election campaign. At that point, 26% of the population used a social networking site of any kind. The growth in several specific behaviors between 2008 and 2012 illustrates the increasing importance of SNS as places where citizens can connect with political causes and issues:

•In 2012, 17% of all adults posted links to political stories or articles on social networking sites, and 19% posted other types of political content. That is a six-fold increase from the 3% of adults who posted political stories or links on these sites in 2008.

•In 2012, 12% of all adults followed or friended a political candidate or other political figure on a social networking site, and 12% belonged to a group on a social networking site involved in advancing a political or social issue. That is a four-fold increase from the 3% of adults who took part in these behaviors in 2008. Read or download the full report: http://pewinternet.org/Reports/2013/Civic-Engagement.aspx

From http://www.i-policy.org/ 04/29/2013

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AFRICA: E-Government - Is EA Ready for E-Govt Infrastructure?

 

E-govt infrastructure East Africa - Despite several reforms aimed at easing access to Information and Communications Technology (ICT) in the continent, many African countries remain at the tail end of the digital divide, an expert has said. A report prepared by the UN shows that of the top ten users of e-Government in the continent, the only East African nation that appears is Kenya, occupying the seventh position. Seychelles, Mauritius and Mauritius lead the continent's users. Out of the 190 countries ranked by UN in terms of e-Government usage, no East African country appears in the top 100. Kenya is ranked 119, Tanzania 138, Rwanda 139, and Uganda 143 while Burundi sits in a distant 173 position. The issue that comes to the fore is whether the governments are committed to delivering an effective e-Government solution to the citizens, businesses and other government institutions.

 

Mr. Vincenzo Aquaro, the Chief of the e-Government Branch at the United Nations Department of Economic and Social Affairs (UNDESA) says that this is mainly attributed to infrastructure challenges on the continent. 'Four cables have for instance landed in Kenya and a fifth one is also almost landing. But the challenge lies in implementing the last mile strategy that would benefit the public,' he said. He was speaking during the 7th Annual E-Government Conference of the Commonwealth Telecommunications Organization (CTO) held at the Speke Resort in Munyonyo, Kampala last week. However, Ms. Elida Reci, the Africa Coordinator, Public Administration and Development Management at UNDESA while presenting a Paper titled 'The role of Institutional Frameworks and Leadership in e-Government Readiness in Africa at the Conference stated that alignment with institutional architecture and capabilities was one of the major setbacks for the continent in pursuit of a 'Smart One government.'

 

'Most of the infrastructure in place seems to be geared towards maximizing usage amongst institutions. But in as far as taking the services down to the public is concerned, the infrastructure is almost nonexistent. So additional funding needs to go into addressing these key issues,' she said. Reci added that institutional frameworks for e-Government in the 21st Century also need to be politically empowered, financially enabled; technically rich and the Human capabilities need to be further developed. Dr. Jabiri Bakari, the CEO of Tanzania's e-Government Agency, said during the conference that the existence of a perception gap between the decision makers and the technical staff on ICT security creates delays in decision making. He added, ' If we are to address security, it means we have to take into account the entire process. ' Bakari said that the absence of ICT policies, standards and guidelines both at the national and organization level was to blame for the problems.

 

'Where there are such policies, they do not resonate with what is actually happening on the ground because they are mainly copy and paste policies,' he said. Mr. James Saaka, the Executive Director of the National Information Technology Authority, Uganda (NITA-U), while seating on a panel and presenting the Ugandan experience at the conference, said that the country conducted an e-Government Readiness survey in 2012 and thereby developed an e-Government Master plan with the help of the South Korean government. This should have therefore kick-started the process of effectively creating a smart one government.

In reality though, this is not the case on the ground. 'We have an isolated IT system in government with agencies that don't speak to each other. We need to improve government online administration services and ensure that at least 80% of government agencies talk to each other,' he said. 'The e-Tax at the Uganda Revenue Authority (URA) along with the Integrated Personnel and Payroll System at the Ministry of Public Service as well as the Case Management System in Judiciary are success stories but we need to ensure that information can be shared amongst the institutions,' he said. Dr. Francis Tusubira, the Chairman of NITA-U however says that the major challenge to the adoption and successful implementation of the e-Government Platform in Uganda using a whole government approach is one that involves ceding of powers to an autonomous agency.

From http://www.afriquejet.com/ 04/06/2013

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GHANA: IT Agency Collaborates with Microsoft on E-Government

 

Ghana's National Information Technology Agency (NITA) has entered into a collaboration deal with Microsoft to develop the government's capacity to use ICT to deliver services to the public. Director General of NITA William Tevie told the Ghana News Agency (GNA) after holding discussions with Ali Famwawi, Vice President of Microsoft, that NITA is adopting an open software policy in addition to the procurement of volume product licences for government agencies from Microsoft. He said provision would also be made for ministries, departments and agencies (MDAs) which are using other open source software on the network. He said the second phase of the expansion of the government network is under way to bring on board 60 new base stations to add to the 30 existing ones. Famwawi said Microsoft is going to collaborate with NITA to train government officials, build the technical capacity of NITA to support government ICT and to help Parliament with ICT services and training. He said Microsoft is working on delivering unique identifiers and assisting NITA to deploy MS SharePoint collaboration tools to enhance productivity within the MDAs. Other areas being considered are skilled support for government business.

From http://www.i-policy.org/ 05/13/2013

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ZIMBABWE: E-Government Way to Improve Service Delivery

 

E-Government - In an election season, many politicians seek to be in tune with the people's aspirations and for those that have been in the game before and not succeeded in winning the hearts and minds of the people, it is important to point out that it does not take complex concepts to win the electorate over. We know that many politicians conveniently swear to serve the electorate when seeking votes and then translate that into an oath of convenience for themselves as they help themselves. What the electorate needs is improved service in all sectors and it also borrows three Ps from marketing's four Ps in that the people need a product, at a place near or convenient to them and at a price that they can afford. A villager from some remote part of the country might not make much sense of vociferous debates over decentralisation and e-Government, but they certainly have lived a bitter experience of having to queue for identity documents overnight far away from home, seeking public service vehicle permits hundreds of kilometres away and investing more on a journey than expected returns as they seek to travel to the capital to acquire a liquor licence to sell their opaque beer, produced a stone's throw away.

 

Last week, we reported that the acquisition of liquor licences would be decentralised starting this month, with beer outlet operators able to make applications for licences online. 'We are introducing e-Government so that people can apply for the licence using this facility. 'A person in Binga needs not come to Harare to get a licence to sell three or four crates of scuds a day when he might probably be getting a profit of 50 cents. By March, we must be online,' Secretary for Local Government, Rural and Rural Development Mr Killian Mpingo told a Parliamentary Portfolio Committee. While we are fully in support of e-Government, it is quite imperative for Government to raise awareness on such a development so that it is utilised by those for whom it was meant. Also, having leap-frogged from filling in forms and bringing them to Harare for processing to sitting before a computer and performing the same task online, it might be necessary to ensure those that cannot use the facility are given an opportunity to submit their applications through their nearest local Government office.

 

We say this since it is not everyone with access to a computer and the Internet. We have seen the Registrar-General's office introducing the online application route for passports though the impact of that innovation is yet to show since the office is still characterised by long queues. We believe there are more Government services that could be added to the e-Government project list to do away with the bubbling anger of thousands of people that queue at various offices. Members of Parliament and different ministries should be seized with ensuring accessibility of public services to the people and the Government should award the best ministry in terms of service delivery to usher a competitive spirit that puts people first. In the business world, the cellphone has introduced much convenience ranging from voice communication to money transfer and internet connectivity. It is either you innovate or your business dies. Government has a monopoly in the services it provides and the consumers of the services make their evaluation and pass their verdict through the ballot box. It is better to decentralise and ensure efficient and prompt service delivered right where the people are than risk their wrath. Government should ensure that it has a deliberate programme of gradually computerising operations and must have no room for ministers and senior staff who are not computer literate since there is no way they can lead us to the promised land in this era where Information Communications Technology is the way globally.

From http://www.afriquejet.com/ 03/05/2013

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Zimbabwe: Local Authorities Urged to Embrace ICT, E-Government

 

MUTARE — Local Government secretary Killian Mupingo has urged local authorities to embrace e-governance to improve their management systems and service delivery.

OBEY MANAYITI

Mupingo made the remarks last Friday at a workshop organised for city fathers from Manicaland and Mashonaland East provinces. “It’s high time that we in the local government sector get appropriately equipped in terms of e-government so that we have strategic approaches to this subject,” he said. “The e-government programme is no longer an optional programme anymore. “It’s a mandatory paradigm shift, which we should follow to remain relevant.” Mupingo added that Zimbabwe’s local authorities should move with time like other councils in several countries both in Africa, which managed to utilise e-governance to improve service delivery. Speaking at the same workshop, the principal director in the Modernisation Department in the Office of the President and Cabinet Solomon Mhlanga described the use of technology by local and central government as positive rebranding. “The e-government is an enabler that facilitates the overall implementation of the results-based management programme through the use of information communication technologies (ICT) to improve service delivery,” he said. “Any local authority that chooses to ignore the ICT revolution may do so at its own peril since its environment demands it to be ICT complaint. “It is therefore, within this context that the government has embarked on the immediate implementation of e-government in order to bring the government closer to its people, to reduce corruption, bureaucratic red tape and business costs associated with traditional public administration and out-dated methods of service delivery.”

From http://www.newsday.co.zw/ 03/12/2013

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EUROPE: Bulgaria Launches Brand New E-Government Ministry

 

A new Ministry in charge of the implementation of an electronic government has been established in Bulgaria. The news was revealed as President Rosen Plevneliev unveiled the country's new caretaker Cabinet. Roman Vasilev has been announced as the country's Electronic Government Minister. Roman Vasilev is a former Director of Johnson Controls Electronics Bulgaria EOOD.

From http://www.novinite.com/ 03/12/2013

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Bulgaria: Major Egovernment Project Makes Significant Progress

 

On 16 February 2013, the Minister of Transport, Information Technology and Communications Ivaylo Moskovski stated that in less than a year a project has created the basis of several eGovernment services. During a press conference held in Borovets (a mountain resort close to the country’s capital), the Minister presented the activities of the project entitled 'Improving administrative customer service by building central eGovernment systems’. The project is worth about BGN 12 million (approx. �6 million) and it is funded by the European Union’s Operational Programme for the ‘Administrative Capacity’ (OPAC). He said that "from now on municipalities and ministries should make more efforts to offer electronic services." He also added that the direct effects of these services are time and money savings, and the indirect ones are that the management can deal with corruption and falsification of documents. "In the next programming period significant funding opportunities for eGovernment in sectors such as health, education and justice are expected to be announced," said Mr Moskovski.

 

The Deputy Minister, Mr Valeri Borisov said that the project has created one of the most important systems to start the eGovernance action. Among the most important uses of electronic services are electronic identity and online public consultation. Among the project results that are expected to bring significant developments are those relating to the work of public administration and systems for secure storage. In this regard, Mr Borisov gave an example of each public administration having an ID card that contains a PIN. Some users make use of the electronic signature online. However, Mr Borisov noted that the electronic identity should not contain any personal data and that only the issuing authority should have them. He added that this way the card is very secure as the code information is kept only by the public institution that issues the card, and only the owner of the card knows the PIN. Another important result of the project is the online referendum, which is part of the government eServices portal. It allows everyone's voice to be heard and influence the decision-making process. Through this system, citizens, businesses, non-governmental organisations as well as experts in public institutions may actually cooperate in formulating and developing policies and laws.

From http://www.epractice.eu/ 03/15/2013

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BELARUS: E-Government to Be Launched

 

The possibility of creating the new system will be discussed by Belarusian and Korean experts in March. It was stated today by Ambassador of Korea in Belarus Kan Von Sik. During the spring visit the Korean Expert Group will explore development of Belarusian IT technologies. The high information level of development of the country guarantees success in creation of the e-Government. It is referred to information on the state policy and laws, feedback link, online-payments and electronic services. (Kan Von Sik, Extraordinary and Plenipotentiary Ambassador of the Republic of Korea in Belarus) The e-Government simplifies administrative procedures in state agencies and other departments. By the way, a uniform portal of electronic services will be launched in Belarus soon. By 2015 the resource will render at least two tens of basic electronic services and develop new ones in the long term.

From http://www.tvr.by/ 03/04/2013

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GERMANY: The National Govdata Portal Now Online

 

On 19 February 2013, the prototype of GovData - the national data portal - went online, providing citizens and businesses with easier access to and reuse of administrative data. Nowadays, tablets and smartphones, based on open government data, offer numerous applications facilitating the everyday life. Regarding the GovData portal, data from the federal, state and local governments are used under standardised technical and legal conditions. Thus the portal constitutes an important contribution to the implementation of the government programme ‘Networked and transparent administration’ and the National eGovernment strategy. In this regard, Cornelia Rogall-Grothe, the Federal Government Commissioner for Information Technology and the State Secretary at the Federal Ministry of the Interior explains: "The new online GovData portal is an important step towards more transparency. Besides the simple access to administrative data, GovData facilitates the reuse of these data that are provided in a standardised format and with clear terms of use. Through the use of open government data citizens, businesses and civil society actors can create innovative applications to make everyday life easier, developing new business models and identify new contexts of meaning.”

 

The beta version of the portal is currently online. The portal will be continuously evaluated through testing. The decision about whether the portal is going to continue will be made in 2014 after consultation with the federal states. Initially, it will offer environmental, geographical and statistic data as well as data from the existing national open data portals. Gradually, new data will be made available. In this context, the state’s system representative and Head of the Department of the Ministry of Interior of Baden-Württemberg, Dr Herbert O. Zinell explains: "Many states and municipalities are increasingly giving access to their data. I am delighted that federal and state governments have managed to develop common standards which we are now testing in the prototype GovData portal." The portal has been developed by FOKUS, the Fraunhofer Institute for Open Communication Systems on behalf of the Federal Ministry of the Interior, in coordination with the federal state ‘Open Government’ working group. The countries and the municipal associations were involved in the management of the IT Planning Council project ‘Promotion of open government’ on the development of the prototype. Civil society actors were able to participate in various workshops.

From http://www.epractice.eu/ 03/15/2013

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ESTONIA: Leading Way with E-Government

 

The strength of the Saskatchewan economy is exhilarating. The province provides a plentiful supply of minerals and agricultural products that are needed worldwide and fuel the economy. In the face of a reoccurring recession in Europe and the slow recovery in the U.S., some argue that the province should take advantage of its situation and implement innovative measures to maintain long-term prosperity. One such measure is a world-class e-government. E-government uses the Internet to deliver services for citizens more conveniently and efficiently. We choose to use e-services because they take only minutes to complete and save us a trip to a government office. Among the "popular" ones is online payment for parking tickets. Saskatchewanians can also apply online for business registration, PST filing, health card, some operational permits, renew a driver’s licence, file a car insurance claim, and book a camp site.

 

Although it seems like a good start, we are in fact falling behind. According to the 2012 survey by the Stratford Institute for Digital Media, Saskatchewan placed 10th within Canada for the quality of e-government, outperforming only Newfoundland and Labrador, the Northwest Territories and Nunavut. In comparison to countries that are leaders in e-government, the gap is even more apparent. The main drawbacks of Saskatchewan’s e-government are the small number of e-services and the minimal integration of the collected information. E-services are often dispersed across many websites, each with its own login requirements. It can be challenging to remember usernames and passwords for your work and personal emails, Facebook, LinkedIn, amazon.com, and on top of that one for each of the government e-services. What is more, why do we have to provide the government the same information over and over? The digital age must have a solution to this. Fortunately, we do not need to re-invent the wheel. Saskatchewan can learn from other countries such as Estonia — a pioneer and leader of so called One-Stop-Shop Model of e-government.

 

A country of only 1.3 million inhabitants, Estonia has more in common with Saskatchewan than similar population size. It operates long term with budgetary surpluses. It is practically debt-free (six per cent of GDP) and maintains strong economic growth within recession-stricken Europe (3.2 per cent forecast for 2012). Estonia is a popular media example of a successful e-government. The success of its technological solutions has spilled over to create many well-known private companies. Sometimes dubbed "E-stonia" or "Start-up Nation", it is the birthplace of Skype, PayPal and Kazza. Estonia’s e-government rests on three equally important pillars. First is a network that connects more than 100 municipal and national databases. Its main benefit is that users do not have to repeatedly provide the same information. Information is re-purposed to complete future requests. Second, a country-wide electronic ID enables easy access to all e-services. Finally, Estonia’s e-government enables citizens and businesses to access hundreds of e-services from one website, bringing a new level of convenience to all users.

 

Estonia’s One-Stop-Shop e-government saves everyone’s time and reduces costs. An equally important benefit is that it allowed for new services such as online elections (first used in the world by Estonia in 2005) to appear. Citizens obtained new pathways to influence the political process via dedicated e-solutions. The country holds world records in the speed with which one can establish a business or file taxes. It created solutions to connect hospitals, doctors, pharmacies, and emergency personnel to improve health care. Teachers, students, and parents take advantage of electronic school features. As a result of these and hundreds of other e-services, public participation in the system is among the highest in the world.

 

Some other benefits of e-government are improved accountability, transparency, predictability and participation. As indicators of good governance, they play a decisive role in investment promotion. Modern e-government will bring technological expertise to Saskatchewan, which can help start new industries. Success will increase media exposure and will help market Saskatchewan worldwide. Finally, e-government provides just the tool to keep the government lean as the population grows, while reaching all corners of our sparsely populated province. Saskatchewan can tailor e-government to its needs and make it a one-stop destination that everybody knows about, talks about, and mainly that everybody uses. Applications that are functional, user-friendly and available on our phones can make government interactions brief and enjoyable, a trend that is already experienced by many in other countries. Estonia provides the proof that it is not the size of the country but the size of the ideas that matters.

From http://www.winnipegfreepress.com/ 03/28/2013

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The Government of the Republic of Moldova Has Won the International Prize BEST Mgovernment

 

The trophy "Best mGovernment" - the best performance of a government in mobile communication - has been bestowed to the Chisinau Executive by the GSMA, the world organization representing the interests of the mobile communications industry, for the "Mobile Signature" project. This electronic service, developed within a public-private partnership between the Government of the Republic of Moldova, the Electronic Governance Center, the center for Special Telecommunications and the mobile telephony operators Moldcell and Orange, has been launched on 14 September 2012. The prize "Best mGovernment" has been accepted by the Executive Director of the Electronic Governance Center, Stela Mocan, at the global congress of mobile telephony operators, which is held on 26 February in Barcelona. The "Mobile Signature" is an identity card of the citizen in the virtual world and the access key to all public services in electronic format. With the "Electronic Signature" citizens are authenticated in the virtual space and can remotely sign papers, reports, requests and declarations for institutions. The "Mobile Signature" can be requested from the mobile telephony operators Moldcell and Orange. The citizen shall have ready only the identity card. The "Mobile Signature" service is also available to citizens abroad. Through it, they can access services which they would traditionally request only back home, in the Republic of Moldova. Until March 31th 2013 the "Digital Signature" is free of charge. In the future, the price of the service will be accessible to all categories of citizens. The Republic of Moldova is amongst the first seven countries in the world which use the mobile signature. This is the second international prize in the area of Electronic Governance for the Government of the Republic of Moldova. The "Cloud Computing-MCloud" solution, implemented by the Executive of the Republic of Moldova, has won the international prize "Best Cloud Project in Central & Eastern Europe".

From http://egov.md/ 03/07/2013

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POLAND: Post Seeks Central Role in E-Government Services

 

Polish Post is pushing to take a wider role in connecting citizens with government agencies in Poland, through post offices and digital platforms. The state-owned company currently navigating its way through a newly-liberalised domestic postal market, says it is already providing electronic communication services for businesses, but is now looking to take a role in improving communications in the public sector. The company said in just five years, it believes around half of all official documents issued by public sector organisations like land registrars and the national courts will be picked up by citizens at their nearest post office. Paper documentation is also increasingly moving to electronic means with 60% of Polish households now accessing the Internet, it said. Polish Post has already launched a new hybrid mail service and electronic postcard service, and is in the process of expanding an electronic money order service. Later this year, the company will launch more electronic services including an e-letter service, eList, and an online postage service, eZnaczek.

 

In the field of e-government services, Polish Post believes it can facilitate the sending of millions of official documents to people, particularly those in rural areas where access to government services can be difficult. Poland’s Tax Office alone currently issues 10m certificates a year, while the National Court Register and the National Criminal Register issue about 4m official documents a year, offering “significant” potential for Polish Post, the company said. Janusz Wojtas, the Polish Post board member responsible for sales and marketing, said: “We operate the biggest retail network in Poland. We can say that we are everywhere. Because of this network, we can bring the state administration closer to the Polish people. “We want to become an integral part of the e-government project.” Wojtas said the government in the Czech Republic was already providing services through post offices, in a project that was demonstrating clear cost savings of EUR 4-5 per transaction. Polish Post said expanding into e-government services would have the added benefit of diversifying its revenue stream to provided added support for Poland’s universal postal service.

From http://postandparcel.info/ 03/13/2013

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UKRAINE: A Decade on, E-Government Is Still on Paper

 

The 10th anniversary of the idea of e-governance in Ukraine came and went on Feb. 24. The go-ahead for development of online democracy was given under the chairmanship of the then-Prime Minister and current President Viktor Yanukovych. The government decided to create a single electronic system of interaction with citizens and transfer the key administrative services to the Internet. This is where the process halted. E-government has long been a reality not only in distant countries like Singapore, the US or Sweden, but also in former Soviet countries, such as Georgia, Moldova or Estonia.

From http://www.i-policy.org/ 03/07/2013

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UK Signs E-Government Pact with Estonia

 

The UK government will share expertise and knowledge with the former Soviet country, a noted pioneer in e-government. The governments of the UK and Estonia have signed a Memorandum of Understanding, agreeing that they will collaborate on digital government initiatives in future. Estonia is recognised as a world leader in e-government. Nine out of ten tax returns in the country are filled out online, as were a quarter of votes in its 2011 elections.  Under the new agreement, the two countries will promote contact and exchange between public officials, will share knowledge "in design, architecture and security of public information systems" and will collaborate to develop their respective capabilities. It was signed by UK government CTO Liam Maxwell and director of Estonia's Information Systems Authority Jaan Priisalu.

 

"As the first fruits of this new agreement, we are also announcing today the launch of three initiatives to consider open standards, identity verification and open data," said Maxwell. "These will be initially set up bilaterally between the UK and Estonia, but we welcome participation from other countries in future.” Priisalu said that Estonia stands to gain from the UK's experience of deploying online public services in a large economy. There is one significant difference in they way in which the current UK and Estonian governments approach e-government. Speaking at the London Conference on Cyberspace in 2011, Estonian president Toomas Ilves said that pivotal to the country's success in e-government has been its universal ID card scheme, which is carried by 90% of the population.  "If you want safe and secure e-government, you can’t do it without an ID card,” Ilves said at the conference. One of the first acts of the current UK government was to scrap plans for a universal ID card. Instead, it is developing a federated ID system, allowing citizens to reuse commercial identity authentication methods to access public services.

From http://www.information-age.com/ 02/27/2013

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NORTH AMERICA: Canada - Federal Budget Cuts Undermining Access-to-Information System - Watchdog

 

OTTAWA - The federal budget axe may be chopping away at citizens' right to information about government, a parliamentary watchdog warns. Suzanne Legault, information commissioner of Canada, says her office has seen a sharp rise in complaints about departments that take too long to answer requests under the Access to Information Act. The increase in such complaints over the last six months is likely linked to budget cuts that will remove 19,200 public servants from the federal workforce by 2015, Legault says in a new report. "If this trend continues, it could seriously stretch our investigative team," says the document. "We suspect ... that budget cuts may be a factor, since a jump in administrative complaints suggests that institutions are struggling to meet their basic obligations under the Act."

 

Legault's office is itself caught in the same budget squeeze, with funding reduced by five per cent as the number of complaints coming through the door rises, to 1,596 in 2012-2013, up by eight per cent from the previous year. Legault will tell MPs at a House of Commons committee later this month that she needs more staff to deal with the burgeoning workload. "Any meaningful solution could only come in the form of an infusion of resources so we could increase our staff complement," she says in a report tabled in Parliament. The budget squeeze is apparently having an effect similar to 1995, when the Chretien government's so-called program review, also intended to slay the deficit, ground down the access-to-information system because of staff cuts. Departments lost institutional memory with the departure of senior officials, former information commissioner John Reid reported to MPs, and document-filing systems suffered with the loss of clerical staff.

 

The latest round of cuts, begun in 2011 but accelerating in the 2012 budget, seem to have reversed a modest improvement in the timeliness of responses under the access-to-information system. "We're now back to an all-time low in timeliness," Legault said in an interview, citing statistics released in December by Tony Clement, president of the Treasury Board, which is responsible for the access-to-information system. The percentage of requests answered within the basic 30-day time frame specified by the Act hit 55 per cent in 2011-2012, the lowest ever and down almost five points from when the Tories first formed government in early 2006. A decade ago, 66 per cent were answered within 30 days. Departments also violated legislated deadlines for responses in one of every seven requests in 2011-2012, with most saying they lacked the staff necessary to process them.

 

"This is disquieting," said Legault. "There is a number of institutions where it's clearly having to do with the level of resourcing." But a spokeswoman for Clement says the government's cost-cutting has deliberately spared the access-to-information system. Access to information "has not been part of that," Andrea Mandel-Campbell said in an interview. She also noted there has been a 50 per cent increase in the number of requests arriving annually since 2006, currently more than 43,000 a year, many of them more complex than in the past. Given the extra workload, the government has done well in maintaining a "pretty steady state" for timeliness, she said. "We are keeping up." Mandel-Campbell also said the government is investing in new digital technology to make the access-to-information system more efficient and effective.

 

On Tuesday, Clement will appear in a how-to video on the Treasury Board website to launch a pilot project that will allow requesters to file and monitor requests online, and pay their fees electronically, all from a single portal. Currently, many departments require a completed paper form and cheque, usually sent by mail. There is currently no central clearing house for requests. The six-to-12-month pilot will include just three departments — Citizenship and Immigration, Treasury Board and Shared Services Canada — but is to be expanded eventually to all departments and agencies. Also in the works for later in 2013-2014 is an online tool to allow searches — by keyword, date or institution — of summaries of completed access-to-information requests government-wide. Departments and agencies currently are required to post such summaries monthly to their individual websites, but there is no central registry. An earlier registry known as the CAIRS system was killed by the Conservative government in early 2008.

 

The Access to Information Act came into force in 1983, when Canada was considered a global leader in government transparency. But the legislation, born in the pre-Internet era, has never been overhauled for the digital age, and of late Canada has been called an international laggard in freedom of information by human-rights groups and academics. The Act allows anyone resident in Canada to request government-controlled information for a $5 application fee, plus any additional fees for processing and photocopies. The law requires a response within 30 days, but permits departments to take sometimes lengthy extensions, and to black out broad categories of information, such as advice or security-related material. Aggrieved requesters can complain to the information commissioner without charge, though Legault's office lacks order-making power.

From http://www.thecanadianpress.com/ 04/08/2013

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How Large IT Departments Waste Time and Effort

 

A lack of self-awareness is OK for children and reality stars, but in the corporate world, the way others perceive you can you can mean the difference between getting an initiative funded and not. It can also affect your job security. To those outside the IT department, it may not be immediately evident as to what goes into keeping all forms of electronic communication running smoothly, ensuring your servers are maintained, and upgrading software. You have to ask yourselves, are you really being efficient or are there instances where your department wastes time? Here are some ways that IT really does waste time.

 

IT poison

John Wyss, the Director of Product Management at Intuit, believes that the problem is in micromanagement. He says that, in an IT department: “Work items and progress is managed down to the most microscopic level. Cost estimates are compiled, prioritization and cuts are rendered, and workload is distributed carefully down to each productive resource.” Most might consider this to be an example of best practice, tracking the progress of a project right down to the last detail. However, as Wyss goes on to say: “If you are building a bridge, a skyscraper or an aircraft, this is essential, because predictable progress and proper sequencing is more important than maximizing results. If you are trying to build software against a strong set of constraints, it’s poison.”

 

The devil’s in the details

Wyss’ point is that the constraints that tend to feature most heavily are the ones set by the budget and his belief is that too much of the budget can be spent on “process, tracking, trading of this work item for that, and the worst - lots of people debating whether to fix this bug or that - rather than just getting on with the work.” If the devil is in the details, it seems he’s nowhere more present than in the minutiae of software programming. But surely this is the result of bad project management?

 

Put the right people in charge

The real problem lies not in the strategies, but in removing the power to make decisions from those who are doing the work. By putting the IT engineers in charge of what they’re doing, you’re ensuring that they’re working within the parameters of what they know, rather than within the confines of a template that, no matter how well-informed, simply doesn’t cover all the variables. Templates tend to be inflexible, which is why IT specialists can waste an awful lot of time trying to make their work fit your ideas. In short, it might be better to let them get on with the job and report back later. As long as the results are what you wanted, surely the details of how they got there are almost irrelevant? In giving over the reins to those who know how to get the job done, you also communicate your faith in their abilities, which translates into better results. In addition, the shadow of accountability falls over that department, encouraging them to work together to ensure that your IT systems are the best they could be, without incurring time wastage.

From http://www.techrepublic.com/ 04/22/2013

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JAMAICA: E-Government Initiative Moving Ahead

 

The Government is moving ahead with its E-Government (E-Gov) initiative, aimed at using Information and Communications Technology (ICT) to improve service delivery within the public sector. Minister of Science, Technology, Energy and Mining, Hon. Phillip Paulwell, said the transition to E-Government is now underway in earnest and at the end of next month, the Government will complete the winding up of the Central Information Technology Office (CITO). The agency was originally tasked with co-ordinating the Government’s ICT activities. “We will also complete the re-positioning of Fiscal Services Limited, the body previously responsible for the digital revenue functions of the Government,” Mr. Paulwell said. He was making his contribution to the 2013/14 Budget Debate in the House of Representatives on April 24. The Minister said that CITO will become a policy unit within the Ministry, while Fiscal Services Limited will be rebranded as E-Government Jamaica Limited, empowered to provide general ICT services to the entire public sector.

 

There will also be a Chief Information Officer contracted to the Ministry, with responsibility for providing overarching technology vision and leadership in the development and implementation of Government’s ICT strategies and corporate programmes. “Perhaps the most critical project the new entity will be charged with implementing, is the cre­ation of the common Government Wide Area Network (GovNet),” the Minister said. He noted that at the moment, there are vast gaps in technology capacity throughout the Government, with some ministries, agencies and departments (MDAs) suffering from major deficiencies, and others being quite the opposite. GovNet will allow the seamless transfer of information between Government MDAs and other stakeholders. It will facilitate the harmonization of ICT infrastructure and systems across the public sector and strengthen the capacity of public institutions to deliver efficient and effective public goods and services.

 

Over time the mechanism will provide a suite of on-line services to the public, increasing the ease of doing business with Government. “The creation of E-Gov and GovNet will be the single most transformative policy shift for our civil service since Independence,” Mr. Paulwell said. He added that E-Gov will allow a farmer in St. Eliz­abeth who wants to export carrots, to complete all the applications for permits and licences online, pay all the requisite fees online, and even receive his documents online, without having to leave his farm or his community. “It will allow our police officers to target and track crime more effectively; it will allow our citizens to pay their taxes on time, and will generally allow for a more efficient interaction between Government and the people we serve,” Mr. Paulwell explained.

From http://www.jis.gov.jm/ 05/01/2013

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U.S.: New York Launches Open Data Portal

 

On Monday, March 11, New York Gov. Andrew Cuomo launched a new open data website -- Open.ny.gov -- in an effort to open up data across the federal, state and local levels of government. The new portal contains data focusing on economic development, health, recreation and public services to name a few, according to the New York state Executive Chamber. “This new website will dramatically increase public access to one of our most valuable assets – data,” Cuomo said in a statement. “As it expands and evolves over time, Open.ny.gov will spark innovation, improve efficiency, promote accountability, and bring the people back into government.” The launch of the new open data website came on the same day a new executive order was issued by Cuomo mandating that state agencies review and catalog data collected and, from there, take the proper steps to make public data accessible on the new portal. The data posted to the portal must be done so in accordance with guidelines to be developed by the state Office of Information Technology Services (ITS). Under the new executive order, the ITS will consult with New York agencies and receive input as the guidelines are finalized. Currently more than 30 state agencies and authorities have already begun to open up their data for the website.

From http://www.govtech.com/ 03/11/2013

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How to Improve Government-to-Citizen Communication

 

The guiding principle of “Create once, publish everywhere” holds true for publishing online content, and its relevance is increasing in government-to-citizen digital communication. Public-sector alert notifications company GovDelivery CEO Scott Burns echoed this sentiment during the Digital Communications Tour: Northern California held on Wednesday, April 3 in Oakland, Calif. During the conference, Burns spoke to government employees involved with citizen outreach and emphasized key strategies to improve citizen engagement using constituent notifications. According to Burns, before reaching out to citizens with notifications such as emergency alerts and traffic updates, for example, agencies must first build a strong database of contacts. By consolidating existing email contact lists using automated and integrated solutions, governments can more efficiently add new contacts, and reach their constituents. Not surprisingly, Burns said governments should continue to think about the impact of cellphones, since more and more citizens are accessing email and messages on their phones. Steve Ressler, founder and CEO of public-sector knowledge network GovLoop, said mobile use is definitely on the rise and that there are many ways government departments can communicate with citizens via their cellphones.

 

“We’re seeing mobile change how we do citizen engagement, so you’re at a BART [Bay Area Rapid Transit] station and you can text out when the latest train is coming,” Ressler said. COPE [create once, publish everywhere] is an effective strategy to get updates and notifications to the public, eliminating redundancies while still getting the message out to the people who need it. Sending one message in multiple forms (press release, social media, text message) can be effective as long as the information being sent out is worth distributing through multiple channels. “It’s not a new concept, but government communication is very complicated. You have lots of different topics of information being managed in many different agencies,” Burns said. “It is a trend, it’s not a cure-all, but it is an important trend because [governments] have to do more with constrained resources.” But some government employees feel departments have a long way to go before government-to-citizen communication is a fine-tuned instrument. Nicole Neditch, Oakland's online engagement manager, said there’s still room for improvement. “I think governments are really far behind as far as the way in which people interact with websites,” Neditch said. “It has been a one-way communication for a long time and now people are starting to dive into a two-way conversation on the Web. I think we’re going to see a lot more services being offered online in the government sector.”

From http://www.govtech.com/ 04/05/2013

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CHINA: Has Over 170,000 Government Microblogs

 

China had more than 170,000 government microblogs by the end of last year, according to a report issued on Wednesday.The annual report by the E-Government Research Center under the China Academy of Governance stated that the country has 176,714 government microblog accounts as of Dec. 20, 2012, an increase of almost 2.5 times from the previous year.Some 113,382 of these accounts are run by Communist Party of China committees, legislatures, governments, political advisors, Party disciplinary watchdogs as well as judicial and prosecutorial agencies and government-sponsored institutions.The remaining 63,332 are kept by officials and staff members of such agencies, the report said.It added that a great number of these accounts are run by agencies and individuals associated with the public security and police system, with the proportions respectively accounting for 37 percent of authorities' microblogs and 39 percent of the individual accounts.The report is based on research of microblog accounts with weibo.com, t.qq.com, t.home.news.cn and t.people.com.cn, four major Chinese microblogging service providers.The identities of operators of the targeted accounts are all verified by the service providers.Among all the accounts run by individual officials, about 66 percent were opened by officials at grass-roots levels and only 1 percent are maintained by provincial or ministerial-level leaders.The report said government microblogs have developed from simple outlets for disclosing information to become more integrated platforms for the government to communicate with the public and provide services.It also suggested that authorities and officials should further improve the quality of these microblogs.

From http://china.org.cn/ 03/27/2013

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JAPAN: To Launch National Open Data Portal

 

The Japanese Government will be launching its National Open Data Portal as part of its commitment to create an environment where data is used by citizens to promote innovation, creative industries and knowledge-based services. Hiroichi Kawashima, former CIO of the Government of Saga Prefecture and currently one of the key committee members working on the project, says the Government is hoping to create a portal similar to that of the USGovernment’s data.gov. “At present, we are trying to settle technical issues concerning data format and standardisation so that we can make the data available in machine readable format. In addition, the committee is also studying legal aspects of sharing data to the public,” says Kawashima.

 

In the previous year, the Ministry of Economy, Trade and Industry (METI) launched a test version of an Open Data portal called ‘Open Data METI’ which enables users to access information related to economic and trade affairs. According to Kawashima, user feedback on the portal will help them in identifying what data should be made available to the public and how it should be shared. While Kawashima cannot reveal a tentative date on when the portal will be launched, he says much effort is being placed on addressing legal issues. “We cannot simply upload government data on the web because Japan has ‘delicate’ copyright and national asset laws that we have to sort out before we begin sharing data to the public and the private sector,” he says.

From http://www.futuregov.asia/ 03/01/2013

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Science & ICT Ministry Strives to Create Jobs, New Industries

 

The Ministry of Science, ICT and Future Planning has placed the focus of its policy direction for 2013 on creation of jobs, new industries and new demands. Choi Moon-ki, who tapped to head the science & information, communication and technology (ICT) ministry, said that the government will create an environment where everybody can suggest fresh ideas and establish venture companies. At the same time, the ministry plans to cement the foundation of science technology and ICT by intensively fostering basic science and software (SW) fields. In a recent briefing on the 2013 policy goals to President Park Geun-hye, he said that the ministry will create more jobs by fostering a climate for business start-ups and bringing the country's scientific research close to a world-class level.

 

Along with this, the minister said that the ministry will make doubled efforts to create communication and Internet environment, which will be helpful to the people's daily life, by pulling down communication fees and expelling Active X from major websites. "The ministry will also launch a government-wide project, under which social issues such as food safety and environmental accidents could be resolved through scientific technology," said Choi, the first minister of the newly established ministry.The ministry was created under the government's reorganization plan, and is the icon of the Park administration's "creative economy," where scientific technology and information technology play key roles in the country's economic growth. Earlier in the year, President Park said that the ministry will be a main government agency responsible for the nation's future economic growth and job creation. She has repeatedly stressed that ICT is a future growth engine for the country.

 

Noting that the ministry will extend support and strengthen policy coordination with related agencies in a bid to create an environment for business start-ups, he said, "It will begin a project to create 10 new industries by 2017 through combination of science, ICT and culture." It aims at creating a total of 408,000 new jobs by 2017, about 90,000 of which are to come from business start-ups. Related to this, the ministry projects to help universities provide training programs to students who want to be involved in business start-ups. Choi said the ministry will work to boost scientific research and development with sales of state-funded institutes rising to 500 billion won in 2017 from 107 billion won in 2012. Stressing that the ministry will nurture scientific minds and groom the knowledge industry, he said it plans to boost output of the country's software industry to 100 trillion won in 2017 from 31.2 trillion won in 2012.

 

"We will also exert all-out efforts to let the country boast the world's fastest wireless and wired network in 2017 with the number of public Wi-Fi zones saoring to 10,000 in 2017 from 2,000 in 2012, and gigabit speed Internet connections available in most parts of the country as well," said Choi. The ministry is also moving to encourage local mobile operators to phase out subscription fees by 2015. The fee currently ranges from 24,000 won to 39,000 won. The ministry expects the abolition of a mobile subscription fee to cut mobile charge by around 500 billion won annually. "In particular, we will actively push ahead with building a data base (DB) of information useful for the private sector, including culture and medical service," he said. He added that the ministry will make a strong push for the national informatization project, which grafts ICT, the vitamin of the creative economy, onto a variety of fields, including traditional markets, agriculture and small- and medium-sized enterprises.

From http://www.koreaittimes.com/ 04/22/2013

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IT Educational Council to Be Set Up in Japan

 

A consortium of about 30 computer, telecommunications and textbook companies in Japan are forming a council to promote the use of IT in schools, reports the Nikkei. About ten firms will become founding members, including Microsoft Japan, NTT Docomo, NEC, Fujitsu, Intel, Uchida Yoko, Tokyo Shoseki and Nippon Telegraph and Telephone East. An additional twenty companies or so, including device makers and textbook publishers, will also take part in the move. The move is intended to provide consultation services for schools and municipal governments, and to propose IT systems for education, to be developed by members of the group. This comes at a time when the government plans to provide primary and secondary school students with tablet computers by 2020. Member companies will offer funds, devices, and training personnel, aiming to set up IT seminars for teachers and to conduct demonstrations at schools around the country.

From http://www.telecompaper.com/ 05/09/2013

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S. KOREA: Gov’t to Open Big Data Center

 

The Ministry of Science, ICT and Future Planning has announced a plan to establish an information center on big data. The ministry said that with the state-run National Information Society Agency, it will establish the big data center where anyone can analyze and utilize big data. The center will also boost the introduction of big data services nationwide. The ministry will select someone to build the center through competitive bidding by next month and open it on a trial basis in September. Big data refers to a huge and extensive collection of data sets created by IT devices in everyday life, such as cell phone signals and records, messages on social media sites, digital pictures and videos, and online and mobile purchase transactions. The use of big data can generate added value if it is analyzed and applied to businesses. 

From http://world.kbs.co.kr/ 05/10/2013

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INDONESIA: Jakarta to Roll Out E-Application System for Building Permits

 

The Jakarta Construction Supervision and Regulation Agency (P2B), Indonesia will launch an electronic system to enable an online application of building permits. The initiative is in a bid to curb the epidemic of building permit violations that have spread across the city’s five municipalities, said P2B Head I Putu Ngurah Indiana. Developers and building owners have the tendency to avoid applying for a building permit properly due to its difficult and slow process they have to go through, he said. According to him, the complication of the process has resulted in violations ranging from the lack a permit entirely of to misappropriation of permits, and applies to all kinds of buildings from offices to houses. “Many householders violate permits by changing the function of their homes into restaurants, boutiques, private schools and etc, while owners of office buildings violate permits by adding more floors than permitted,” Indiana said. “With the online system, citizens only have to upload all the required documents and agency staff will verify them. We will issue them a permit if they are eligible,” he said. The system is due to come online later this year. The system is expected to be launched by end of this year.

From http://www.futuregov.asia/ 04/15/2013

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Indonesia’s President Joins Twitter, Attracts 1 Mil Followers

 

Twitter yesterday welcomed Indonesia’s President, Susilo Bambang Yudhoyono, or more popularly known as SBY, on to the popular microblogging site and thanked him for his initiative to engage citizens online. Since its launch, the President has gained over 1 million followers, making him the third most popular South East Asian Leader on Twitter, just behind Philippine President Benigno Aquino III and Malaysian Prime Minister Dato Sri Mohd Najib Bin Tun Haji Abdul Razak. According to Julian Aldrin Pasha, the presidential spokesperson, the President will put his own initials at the end of the tweets to let people know the tweets are from him. However, there will also be a team who will help the President manage the account from time to time. "He is aware of the critics in the social media. The consequences have been thought thoroughly. He is willing to respond to the dynamics in Twitter that sometimes there is information not based on the real facts,” he said.

From http://www.futuregov.asia/ 04/18/2013

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Indonesian City Police Urged to Use Twitter and Facebook

 

Indonesia’s Tangerang Metro Police required all police subprecincts and their officers to create Twitter and Facebook accounts in a bid to improve citizen engagement and services to the public. Tangerang Metro Police Chief Sr Comr Wahyu Widada said on April 17 that social media have potential to help police share and receive information directly with citizens. “Technology continues to develop and many of our community’s members use social networking sites to communicate and share information with one another. So why don’t we? The police should also use these sites for similar purposes,” he said. Engaging with residents closely would help on-duty officers or those on standby to be ready for immediate follow up on any incidents or information can be sent to them by locals instantly, he added. “Community members can inform officers via Facebook or Twitter about traffic congestion, accidents or even crimes, which would allow officers to follow up the information on the spot,” Widada said.

 

He believed that social media like Twitter and Facebook would help the development of interactive communication between the police and civil society as community members could deliver the latest updated information. “We will mobilise all our officers to open accounts on popular social media sites so that they can feel closer to the community. Residents who need information from the police can also ask directly and get a quick response,” he said. The Tangerang Metro Police may follow the step taken by Jakarta Police’s Traffic Management Center (TMC), whose Twitter account @TMCPoldaMetro and Instagram’s Tmcpoldametro are considered the most reliable sources of moment-to-moment information on the state of traffic in the capital. Tangerang is a city located in Banten Province — 25 kilometres west of Jakarta. It is considered an industrial and manufacturing zone on the Java island and home to over 1,000 factoris. It has population of about 1.8 million.

From http://www.futuregov.asia/ 04/19/2013

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E-Voting Simulations Conducted in Indonesian Elections

 

The General Election Commission of Bantaeng Regency in Indonesia conducted simulations of e-voting in the elections held on 17 April. Out of the 361 polling stations set up in the regency, 42 participated in the e-voting simulation. The votes cast under this project were not counted or publicised, but used for research purposes to test the viability of electronic voting in Indonesia, and make a recommendation to the House of Representatives about the election bill currently being drafted. The pilot project received positive responses from participants who tested it out. Muhammad Alhamid, Chairman of the Election Supervisory Committee (Bawaslu), said that e-voting would reduce the amount of money the government spends on organising local elections, and eliminate potential violations during ballot counting. Indonesia intends to introduce electronic voting for the presidential elections in 2014. In the past, problems that emerged with e-voting included technological illiteracy, lack of voter confidence in the electronic system, and cost and efficiency of e-voting equipment and system maintenance.

From http://www.futuregov.asia/ 04/30/2013

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MALAYSIA: Expanding E-Procurement Service

 

The Government of Malaysia is expanding its flagship e-procurement system called e-Perolehan (eP) by opening more eP centres nationwide to improve efficiency and transparency in government spending. The e-Perolehan initiative is a project under the Multimedia Super Corridor initiative. The system transforms the manual procurement practice into an electronic, internet-based practice. Through the system, suppliers and contractors can receive, manage and process orders or payments from Government agencies through transactions done electronically on the Internet. Likewise, it enables Government agencies nationwide to procure goods and services from their suppliers electronically. Since its launch in 2000, the system has transformed the government-to-business procurement landscape by leveraging on ICT to allow the Government to achieve greater productivity, cost efficiencies and transparency.

 

Dato’ Mohd Shafiq Bin Abdullah, Project Director of the e-Procurement unit at the Ministry of Finance, told FutureGov that as of 2012, the total amount that has been transacted through the eP system is RM15.485 billion (USD 4.9 billion), while savings for Government procurement through eBidding is RM26 million (USD 8.3 million). At present, apart from the three eP centres at the Procurement Division of the Ministry of Finance in Putrajaya, Sabah, and Sarawak, the public may now visit 16 eP centres in other states. The eP centres have been expanded to provide advice and assistance to suppliers in all aspects of the Ministry of Finance licence registration, as well as acquisition transactions with the government. The centres provide free trainings and learning programmes to suppliers so they can familiarise themselves with the e-Perolehan system. To view a complete directory of eP centres, please refer to this link.

From http://www.futuregov.asia/ 04/22/2013

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PHILIPPINES: To Standardise Template of Government Websites

 

162 webmasters from different government agencies are set to undergo intensive training on how they can develop and manage their respective government websites, based on a template specially designed to give the web portals a standard “look” and “feel”. The Website Template Project is a response to an Executive Order mandating all government websites to have a standard “look” and “feel”. In addition, it also supports the Department of Science and Technology’s goal to improve accessibility and security of government websites by providing a central web hosting facility. According to an official statement, the training series will instruct the webmasters on how they can integrate the Government Website Template, including its policies and standards, using Joomla, Drupal and WordPress as content management systems (CMS).

 

“Through the standardised websites, Local Government Units, National Government Agencies and State Universities and Colleges will experience ease in navigation and use of digital assets,” said Antonette Torres, iGovPhil Project Manager. “More than that, content, news updates, public documents and other services will be easily accessible to the citizens.” The Government Website Template is an initiative under the Integrated Government Philippines (iGovPhil) project led by the Advanced Science and Technology Institute and Information and Communications Technology Office (ICTO) and in collaboration with the Presidential Communications Development and Strategic Planning Office (PCDSPO). The iGovPhil project aims to enhance government efficiency and effectiveness by using and putting relevant mechanisms to implement interactive, interconnected and interoperable government applications. Its components include: a Government Email system, Public Key Infrastructure to enhance the security of transactions and communications, the National Records Management Information System (NARMIS), a secure payment gateway, secure data centers and integrated fiber optic network to interconnect the various agencies of government.

From http://www.futuregov.asia/ 03/25/2013

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The Philippines to Enhance E-Procurement System

 

The Department of Budget and Management (DBM), Philippines, will implement new membership types for its Electronic Procurement System (PhilGEPS), allowing users to access additional features. "The Aquino administration remains committed to improving openness and transparency in governance through our digitization efforts," said the DBM Secretary Florencio Abad. . Registered suppliers will be subjected to additional fees, which will allow them to access additional user features such as electronic bidding and electronic payment, he added. Two new membership schemes will be introduced. They are Blue Membership and Platinum Membership.  For the Blue Membership, suppliers will be charged PHP 3,000 (US$ 73) per annum for access to extra features. The Blue members will be able to download PhilGEPS documents and print their own PhilGEPS registration certificate as well as one additional contact user for the organisation.  Users of the system have long requested for this feature to ease the transaction process, usually done personally at the PhilGEPS office or through postal service.

 

For Platinum Members, PHP 5,000 (US$ 121.87) will be charged annually and exclusive PhilGEPS features will be enabled. These include the uploading of eligibility documents and their products catalogue in the system, direct access to a list of consultants, and online bid submission. Other features that will soon be available to them include e-payment, bid documents, and registration fees. The e-payment will help facilitate electronic and cashless payments for purchases at the virtual store.  "By allowing government agencies to conduct all phases of the procurement process online, we can ensure that public spending is more efficient and, at the same time, open to scrutiny. These efforts to further digitise procurement processes, in the spirit of transparency and accountability, would allow us to avert corruption, collusion and other transaction irregularities," Abad added.

From http://www.futuregov.asia/ 03/28/2013

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Philippine Agriculture Department Boosts Transparency with Open Data Portal

 

As support to President Aquino’s call for transparency, the Department of Agriculture launched its open data portal called DAAN (Department of Agriculture Accountability Network) website which aims to promote public awareness of its community-focused projects and activities nationwide. The portal provides a library of the agency’s on-going and completed projects nationwide. It also details their fund allocations and cumulative disbursements, completion period, percentage of accomplishment and other relevant data, including regularly updated photos, which were provided by the attached agencies, corporations and regional field units of the Department of Agriculture. In addition, as part of its efforts to enhance the portal, the agency has also started mapping the projects through GPS. Mapped projects include farm to market roads, irrigation, post-harvest facilities, production support facilities, market related infrastructure, post-harvest equipment and machines as well as other major projects nationwide. Furthermore, users are encouraged to post their comments on the projects so as to help the agency improve its project management activities.

From http://www.futuregov.asia/ 04/19/2013

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Philippine Province Introduces Electronic Filing and Payment System

 

The Bureau of Internal Revenue will be introducing a new electronic filing and payment system of taxes (eFPS) in the national government offices of the province of Laguna, as part of its efforts to give citizens a more convenient tax filing experience. The Province of Laguna is located in the southeast of Metro Manila and has a total population of 2,669,847, according to 2010 statistics. eFPS is a system developed and maintained by the BIR for electronically filing tax returns, including attachments, if any, and paying taxes due through the internet. Payments are made electronically through the internet banking facilities of authorised agent banks. The system gives users a more convenient and interactive option to file and pay their taxes. In addition, it minimises errors because all of the information supplied by the tax payer is validated by the system before final submission.

From http://www.futuregov.asia/ 05/03/2013

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SINGAPORE: Tops International E-Government Rankings

 

The Waseda University Institute of e-Government in Japan released its ninth annual international e-government rankings of 55 countries last week. Retaining its position from 2012, Singapore topped the rankings this year, followed by Finland and USA. Factors such as Singapore’s new e-citizen portal, along with the high coverage of fibre-based broadband, upgrades to mobile government, and OneInbox (a secured platform allowing citizens to receive government letters electronically) led to Singapore’s high rank. Asian nations constitute 40 per cent of the top ten countries this year. Taiwan is ranked eighth, up from tenth in 2012, and Japan has moved from rank eight to rank six. South Korea remains in the top ten at rank four, down from its third position last year. Australia, however, moved from its seventh position in 2012 to 11th this year.

 

The 55 nations included in the study are assessed on seven criteria: national portal, presence and mandate of the government CIO, e-services provided to citizens (such as e-voting and e-tax), promotion of e-government, network infrastructure, digital inclusion, and use of ICT for improving internal processes of the government. The 2013 study identified open data and national ID card programmes as new trends this year. Trends identified in 2012, including cloud computing, mobile technology, social media, and cybersecurity, remained popular amongst governments. These annual rankings by Waseda University are led by Dr Toshio Obi, Director of Institute of e-Government, in collaboration with the International Academy of CIO. Organisations such as the United Nations, International Telecommunication Union (ITU – the UN’s ICT agency) and the Organisation for Economic Co-operation and Development (OECD) contributed to the assessment.

From http://www.futuregov.asia/ 04/02/2013

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Mobile Mental Health Outreach Team to Be Set Up in July

 

SINGAPORE: A new mobile team will be set up in July to help those who may be affected by mental conditions. The Mobile Mental Health Outreach Team will take calls from members of the community and send case workers to follow up. This was announced by Deputy Prime Minister Teo Chee Hean at a Singapore Association for Mental Health's (SAMH) charity dinner on Friday evening. SAMH aims to promote mental wellness and empower people with mental illnesses to rebuild their lives. The association is hoping to raise S$500,000 for its cause. 

From http://www.channelnewsasia.com/ 05/03/2013

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Singapore's ICT Authority Changes Leadership

 

Starting 10 June 2013, the Infocomm Development Authority of Singapore (IDA) will be welcoming Steven Leonard and Jacqueline Poh as new members of its executive leadership team. Steven Leonard, an industry veteran with more than 28 years of international experience working in global technology firms, will have executive leadership responsibility for IDA as the new Deputy Chairman. He will focus primarily on industry promotion and development. This includes strategic planning and development of manpower for the infocomm sector, infrastructure development, spearheading the transformation of innovative start-ups and local enterprises, and overseeing various national cross-sectoral programmes. Meanwhile, Jacqueline Poh, former Divisional Director of the Workplace Policy and Strategy Division at Ministry of Manpower (MOM), will be taking the lead as IDA’s Managing Director. She will be leading IDA’s policy and regulatory functions, which include developing infocomm policy, telecoms regulation and information security, as well as guide the strategic Government Chief Information Officer (GCIO) function.

 

On the new management appointments, IDA Chairman, Yong Ying-I said, “Infocomm technology is now pervasive, transforming how societies function, how government engages with citizens, and how business is done. The possibilities and the challenges have increased. The appointments of an executive Deputy Chairman and a Managing Director at IDA, who bring strong private sector and public sector experiences with them, will enable IDA to more strongly drive impactful transformation across a broad range of sectors and issues affecting our economy, society and government.”  The current IDA CEO, Mr Ronnie Tay, will return to the Administrative Service from 10 June 2013 for another posting.  Mr Tay has helmed IDA since November 2007 and under his leadership, Singapore has successfully deployed the Next Gen Nationwide Broadband Network to 95 per cent of homes as well as businesses, with more than 250,000 fibre broadband subscribers. For the infocomm industry, the S$46 million Infocomm Industry Productivity Roadmap was launched in 2011 to push for productivity in the ICT sector, benefitting more than 70 companies and 6,700 infocomm professionals to date. Similarly, through the Infocomm@SME programme, more than 5,000 SMEs have benefitted from the iSprint grant scheme to use infocomm to enhance business productivity. In addition, various sectoral transformation programmes for education, healthcare, finance, logistics and transport were implemented, and the eGov2015 masterplan was launched in 2011.

From http://www.futuregov.asia/ 05/08/2013

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THAILAND: To Launch Mobile App for Income Tax Submission

 

The Revenue Department (RD), Thailand will launch a mobile app for the submission of personal income tax by mid of March as the latest e-service for smart phone users. RD Director-General Satit Rungkasiri said that the department has been piloted the app and is now confident that the new mobile service is user-friendly, fast, and convenient for users. “Moreover, the app can facilitate high-security financial transactions with banks via mobile phones.” Rungkasiri believed the new app will provide a more convenient mean for taxpayers and encourage them to adopt this channel to submit their tax information. “Next year, we may see higher numbers of taxpayers using mobile phone to submit and pay taxes more than doing it via internet next year,” he added.  The project started at the mid of 2012, and will now only be available for half a month before the deadline of the personal income tax submission at the end of March, according to him. “It is a good step as we can test the system,” he said and added that the app will be developed further to be more user-friendly, more casual looking and interesting interface. “Mobile service will replace the existing systems because almost all taxpayers are now using smartphone,” he added.

From http://www.futuregov.asia/ 03/01/2013

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VIETNAM: HCM City Funds Updates for Government IT Infrastructure

 

The municipal administration plans to spend VND300 billion (US$14.3 million) this year on furtherm developing E-governance in HCM City.  This is three times the investment made in 2012, the Sai Gon Giai Phong (Liberated Sai Gon) newspaper said in a report on Saturday. This huge investment from the State budget for application of information technology in 2013 offers a "golden opportunity" for the city's efforts to build and develop its E-Government, the report cited Nguyen Anh Tuan, Deputy Director of HCM City Department of Information and Communications, as saying. In the 2005-2012 period, the city authority has carried out 1,012 IT projects with a total investment of VND665 billion ($32.7 million), meaning an average invesment of VND83 billion per year to develop E-governance. Tuan said these investments were used to develop IT infrastructure including hardware and software, data bases and to train staff in 64 State departments and agencies.

 

The IT projects have helped created email addresses for nearly 11,000 Government officials and 80 websites for Government agencies in the city. They have helped the city win official recognition as the State agency at the city/province as well as the district levels to have applied IT most effectively. However, the investments in IT applications of previous years were inadequate, Tuan said, adding that machinery and equipment at several agencies have become outdated and had to be updated. With the new investment outlay for this year, the Department of Information and Communications plans to replace outdated machinery and equipment, creating the most favourable conditions for people and businesses to contact State agencies and district authorities. In particular, it plans to pay greater attention to network security. The city authorities will mobilise medium and small IT enterprises to take part in these projects, instead of inviting big companies as it has done in previous years. Tuan also said that a conference to review IT application at State agencies and district administrations will be held in mid-April.

From http://vietnamnews.vn/ 04/08/2013

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INDIA: Kerala to Complete E-Gov Projects by March CM

 

Kochi:  Kerala had lagged in making use of the IT wave and failed to capitalise on the advantages of information technology but it would complete the e-Governance projects by the end of next month, Kerala Chief Minister Oommen Chandy said. He was speaking at a function to declare Ernakulum district as e-District here. With this six districts in the state have now become e-Districts. He said the Centre had given 30 days time to complete the e-Governance project. This would enable the citizens to obtain certificates online from various departments from a network of taluk offices, 124 village offices and 165 Akshaya centres. Various certificates including caste, identity, relationship, nativity, succession and liability would be available through Akshaya centres.

From http://egov.eletsonline.com/ 02/27/2013

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Goa Police Decide to Install CCTNS

 

The Goa police have decided to implement the crime and criminal tracking network and systems (CCTNS), worried about the crime detection rate and the efficiency and effectiveness of the police department. It will enhance outcomes in crime investigation, tracking of criminals and enhancing the efficiency and effectiveness of police departments. Through CCTNS, the police will create and maintain databases on crime and criminals in digital form for sharing by all stakeholders in the system, in order to effectively meet the challenges of crime control and the maintenance of public order. Atmaram Deshpande, superintendent of police, said the first phase of this project would be completed in October, and the second phase would be completed by March, 2014. This system can be accessed by citizens through multiple, transparent, and easily accessible channels (portal, mobile, call centre, etc.) in a citizen-friendly manner. Citizens can also file their complaint sitting at home, and can keep track of their application and complaints.

From http://egov.eletsonline.com 03/06/2013

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Integrated Systems for Better E-Gov Experts

 

To make e-governance work in India there is a need to develop integrated systems in place of the existing independent modules, according to experts. While highlighting different aspects of the subject during a one-day workshop on “e- governance and National E- Governance Plan” organised by the Computer Centre, Panjab University, experts stressed that while the young and urban population has become extremely demanding, there is still a resistance among the rural population towards the e-governance platforms. While speaking on the e- governance facilities available in the education sector, Professor Renu Vij from the University Institute of Engineering and Technology (UIET) said: “The students have become extremely tech-savvy these days and it has become a challenging task for the faculty to meet their expectations. Although there are many e- governance platforms available, there is a need for integrated systems rather than the existing independent modules so as to make the concept successful. ” Sonal Chawla, Assistant Professor in the Department of Computer Science, PU informed: “E- governance has made a marginal impact on the level of corruption due to lack of motivation among the top level officials to root out the menace. Moreover, the e-governance facilities have been introduced in parts in the country and there is a need for a holistic approach so that even the rural can relate with the concept. ”

From http://egov.eletsonline.com/ 03/13/2013

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Kerala Integrates E-Payment with E-Procurement

 

Kerala IT department has integrated an e-payment mechanism to its existing e-procurement system wherein bidders can make online payment towards tender document fees and EMD. Moreover Government can make online refunds of EMD amount to the unsuccessful bidder’s bank account in a time bound manner. This move is aimed at further enhancing transparency and for ensuring complete confidentiality and anonymity in the Government tendering process. The integration of e-payment system will replace the present, conventional system of payment of tender document fees and Earnest Money Deposit (EMD) through Demand Drafts. Chief Minister Oommen Chandy will formally launch e-payment system in government procurements on April 17, 2013.

From http://egov.eletsonline.com 04/17/2013

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Jammu and Kashmir Gets SDC for Supporting E-Governance Initiatives

 

Jammu and Kashmir has got a State Data Centre (SDC) for supporting e-Governance initiatives in the state. “We have setup a SDC for supporting e-Governance initiatives in Jammu and Kashmir. The centre has been setup by the IT department under the National e-Governance plan (NeGP),” said Feroz Ahmed Khan, Minister of state for Information Technology The data centre has been developed as a secure infrastructure for hosting and managing e-Governance application of different departments, Khan said adding, it is the first IT infrastructure project commissioned in the state. The SDC will provide facilities like central repository of the state, secure data storage, disaster recovery and data set of the National Population Register (NPR).

From http://egov.eletsonline.com 05/01/2013

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E-Voting Should Be Regular Practice

 

There are different stakeholders and different components of an election. Voters are one of the stakeholders. The most important component of the elections is the privacy of the voters. Voters list is another component. A lot of people complain that their information published in the voters’ list is incorrect. Third component is polling centers. Every year there is addition to the population, so new polling centers have to be created for this addition in the population and the voters have to be correctly informed about their polling centers. Political parties are other stakeholders. Many times we receive complaints from the parties that the votes casted for one party go to the account of another party. To address this problem we have upgraded our Electronic Voting Machines (EVMs) with new security features. For parliamentary and assembly elections, we use the voter list shared by the Chief Electoral Officer of Maharashtra under the Government of India supervision. The State Election Commission conducts the elections of the Municipal Corporations, Zilla Parishads and Gram Panchayat across the state. So we have to break this list down according to wards with keeping in mind that the voters would not face any difficulty in terms of location of the polling booths and other related factors. The State Election Commission has to take care of these issues while preparing for elections to ensure that the elections are a happy and pleasant experience where voters would want to step out of the house and go for polls. While deciding about the polling centers, we have to think of trivial yet important issues to ensure comfort of the voters. To avoid long queues outside the polling booths, we have increased the number of booths. Earlier the voters allotted to per booth were 1000-1200, we have reduced this number now to 800 so that voters would not need to stand in the queue for a long time. We  also prefer keeping the polling booths on ground floors to avoid inconvenience to elderly, ill and disabled voters. In certain unavoidable situations, where polling booths are kept on upper floors, we make arrangements for Palakis. Besides, we also have to make provisions for basic necessities like drinking water and toilets.

 

To make voters easier to find directions to their polling centers, we have displayed maps on our website. We also have deployed a call centre and a helpline on which voters contact to find out related information. Through such initiatives, we ensure that the elections are a comfortable experience. We are also making efforts to bring in e-voting; however because of security issue we have not yet introduced it. I would like e-voting to be a regular practice in Maharashtra. My vision was to minimize corruption and unwanted practices in the elections. I want to present a more comfortable and pleasant experience to the voters. The laws are implemented as per the election rule book. We wanted everything to be voter-centric. Digitalization has increased accessibility to voters and reduced the possibility of wrong-doing. For example, we have published on our website the affidavits filed by the candidates at the time of elections. Anybody can see it and learn about the candidates. We also have published newspaper coverage of election so that voters can stay updated about the elections and their candidates.

 

In addition to our website, we are using SMS service to mobilize voters on the day of poll. We tell them it is poll day and your vote is very precious to us, please come out and vote. This service is available in both Marathi and English. This has proved to be a good success as a lakhs of people come to vote. In the initial stages, we are trying to introduce e-voting for the officials on the election duty. This will include the polling centre officials, police, guards and government officers. Officials on election duty, most often, cannot cast their vote as they cannot be physically present at the polling booth allotted to them. I want to begin with these personnel to implement e-voting in the state. First, we will register all the voters opted for e-voting. Once a voter chooses to cast his/her vote through e-voting, they will be removed  from the list of the voters casting their votes at the polling booth. A mobile van equipped with a highly secured computer and connectivity will reach the polling centers where the staff on election duty can cast their vote. Security is the most challenging part of e-voting. Considering the sensitivity of the vote, it must not leak or misused either by lure or by intimidation.

 

Election mechanism of each country has its own advantages and disadvantages; it has its own political set up. We have designed a system that suits our environment. Election system in India has its own challenges. This is why we have to go by our condition and accordingly design an e-voting pattern. I want the elections to be fair and free. I will be happy if e-voting is introduced on village level as well. I am sure that voters will find it comfortable to go to nearby kiosks to their home and vote. In 2012 elections we did another experiment of setting up polling booths in large residential complexes. We had set up polling booths at societies with more than 1,000 voters. We received a very positive response from the voters. We are planning to expand on this idea.

From http://egov.eletsonline.com 05/11/2013

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Setting New Milestones in E-Governance

 

While executing projects for the government,we are mainly focused on two areas – systems integration (SI) projects and citizen centric projects. In fact, e-Governance has led to expanding opportunities for Vakrangee. We are executing number of projects such as CSC and BCA in about 50000 locations in our last mile Touch-Point business, wherein we, as the interface between Government and Citizen,deliver the government services to the citizens using state-of-art technology. We have ventured into the CSC business in the pursuit of expansion of our Touch-Point Business. Now, our centres at the gram panchayat level in Rajasthan and Punjab are delivering numerous G2C and B2C services such as Land Record, Election I-Card, NREGS Card, Cast/Domicile/Birth/Income Certificate etc. at the doorstep of the citizen. We take pride in the fact that our systems are making it possible for citizens to access various government service without having to visit any government office. As far as the System Integration Projects are concerned, I would like to mention the IGRS Maharashtra project. As we have successfully implemented it. Then we are also doing an end to end smart card based PDS project for the government of Harayana. We are also providing the point of sale terminals at 9,000 fair price shops. After doing UIDAI enrolment, we are actually providing smart card based ration cards. In this, all 55 lakh households in Harayana will finally have biometric ration cards.

 

The biometrics being captured are the same as what is being done under Aadhaar. In fact, it is an Aadhaar based project. First AADHAR enrolment is done and then the biometric ration card gets processed. This project is already rolled out in the four blocks of Harayana.As of now we have covered more than one lakh fifty thousand families. This is the largest automated PDS project in the country.We are also part of the NPR data digitisation project execution. Through this the data of all the citizens is being digitized. We have done a major share of that project. Our focus is brining excellence in execution. We bring tremendous amount of efficiency into the projects that we execute, when it comes to delivering results we are far ahead of all our competitors. We started the CSCs project in Rajasthan; we got the project awarded in the month of June last year and the State Government had given us one year of time to execute it. I am glad to say that we have managed to complete the rollout of the project in just first four months. All the  projects are now running successfully. We devote so much of time to make sure that the projects rollout on time and as per the client determined SLAs. Take the example of UIDAI project, on paper it seems to be a mere enrolment drive, but in spirit the UIDAI initiative is great scope. It is about ensuring that every citizen in the country has access to benefits from the government, it is about ensuring that student scholarships and senior citizen pensions get directly delivered to them in their villages through their AADHAR linked bank accounts. We have done more than 3.5 crore enrolments for UIDAI in the country.In Maharashtra we have done close to 60 lakh enrolments. For last four months we have been the number one in the country when it comes to Aadhaar enrolments and generation.

 

To facilitate faster AADHAR enrolment of beneficiaries of 26 schemes under Direct Benefit Transfer we have also done some innovations like mega centres. This innovation has been done in close coordination with the Departmentof Information Technology in Maharashtra.Shri Rajesh Aggarwal, IT Secretary,Maharashtra, is an inspiration behind this project.Under mega centres we setup large number of kits at a single location. 10 to 20 kits are there to ensure that people do not have to waste their entire day for standing in queues. We have done this project in Mumbai and Thane. Now we have been asked to launch similar centres in Pune and Nagpur also. In Mega Centres 2000 to 3000 enrolments can be done in a single day. We have also come up with mobile enrolment van for senior citizens and differently-abled people. In financial inclusion we have been awarded Common BCA contract for 2 clusters covering 3 states for launching initiatives related to setting up ultra small branches of all the public sector banks through BCA model (Banking) in every panchayat. Maharashtra is one cluster and Rajasthan and Delhi combined comprise the second cluster. We will be providing doorstep banking and direct benefits transfer. Apart from banking services, we are also adding other services like payment of LIC premiums, Rail ticket booking, and services related to passport, UIDAI enrolment and others.

 

In Rajasthan, our CSCs are doing very good business. Our strategy is to aggregate more and more G2C , B2C and banking services into CSC network. We have recently received the RBI mandate of deploying at least 15000 White Label ATMs. White Label ATM means an automatedteller machine that does not linked to a single bank.These ATMs will provide services for large number of banks. We see lot of potential in this areaAlong with the rural Banking business. First of all, we must have a serious intent for delivering results. Lot of challenges need to be addressed. At times companies face challenges as certain companies are unable to imbibe the spirit of the project. They just intend to finish the work as soon as possible so that their job gets over soon without bothering about the intended outcome for citizens benefits. They fail to understand that every project is also about transforming the model of service delivery. Yes, we do have challenges when some of the SLAs are very impractical to meet, but we always try to satisfy our clients. But our focus is always on delivering good results on the ground. The satisfaction of clients is our first objective. We say what we believe and we deliver what we say! The Indian market is really huge. There is no dearth of market opportunity. Size and scalability,which is available in India, is nowhere else. However we are always on the lookout for lucrative business opportunities abroad.Recently we have completed Land Records digitisation project in Philippines.

From http://egov.eletsonline.com 05/11/2013

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Online Mechanism for Single Window Clearance to Be Set Up Soon

 

The Ministry of Information and Broadcasting will be working on a roadmap to ensure that the technological parameters for creating the platform for the single window clearance for shooting of films in India. This was stated by Secretary (I&B), Uday Kumar Varma at the India Pavilion at the Cannes International Film Festival. Elaborating further, Varma said that the online mechanism would be worked out on priority so as to ensure early clearance of proposals for shooting of films in India. Regarding the timelines, Secretary (I&B) said that it was possible to establish the process within three months. Regarding the details of the process, Secretary mentioned that the overall time-frame for total clearances would be between 6-8 weeks from the time of the application. He specifically mentioned that the processes involved would take the given time in view of parameters involved for providing the clearances. As far as the Ministry of I&B was concerned, Varma mentioned that the approvals of the script would be undertaken by the Ministry as done in the past.

 

Responding to queries at the meeting of the French Film Commission, Secretary, I&B provided an overview of the policy initiatives undertaken by the ministry in the domain of films. He highlighted the measures undertaken to promote the co production initiatives with different countries and the pro active efforts taken to mainstream the single window clearance process with both the Central Government agencies and the State Governments. In a related development, the Vice President of Cairo International Film festival, Soheir Abd El Kader, called upon Secretary, I&B to discuss India’s participation as a partner country in the forthcoming edition of Cairo International Film Festival in November, 2013. Kader requested that India send a special package of Indian films for the upcoming festival. She also requested that delegation of acclaimed film makers and members of the cast of films in the special package be sent to the festival. Kader added that they were hoping for greater participation by Indian film makers in the Egyptian market. She assured that Cairo film festival would facilitate an interaction between the Indian film makers and their Egyptian counterparts during the festival.

From http://egov.eletsonline.com 05/21/2013

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PAKISTAN: IT Ministry to Acquire Google Services

 

KARACHI: Ministry of Information Technology Sindh is to sign memorandum of understanding with Google Pakistan to acquire Google applications and to improve IT skills of the Sindh government employees’ skills and efficiency. In a meeting with Sindh Minister for I.T. Mian Zahid Hussain, the Country Consultant Google Pakistan, Badar Khushnood on Saturday has given a presentation of Google’s services to the minister and Secretary IT Muhammad Yousuf. Additional Secretary, Ali Nawaz Chachar and other senior officers of the ministry were also present on the occasion. Badar in his presentation demonstrated a number of Google facilities and advised the ministry to acquire Google’s various facilities and services for improvement of Sindh government’s efficiency and put the Sindh government to the track of high technology and automation. He said that Google’s educational services are free for everyone while nominal fee is charged for exclusive and customized services.

 

The Minister on this occasion asked the Google’s country chief to provide Google apps free of charge for three years to the Sindh government’s employees while the rest of the services on highly discounted rates, says a release here Monday. Badar assured the minister to send the request to the headquarters and hopefully will get the positive response. Ministry of IT has shown interest in acquiring Google services in Google drive, Google Apps, Google Cloud (Virtual services through mobile phones) and Gmail. Badar said that Google is doing a lot for Corporate Social Responsibility (CSR) and has given $1 million for the flood victims and setting up a PASHA Fund. Regarding blocking of YouTube he said that all the anti-Islam content could only be banned by the YouTube when the YouTube Pakistan would be launched, for which he said government of Pakistan would have to formulate laws. The Minister has shown keen interest in acquiring the Google services for the improvement of Sindh government’s functionaries and appreciated the gesture of Google Pakistan.

From http://www.brecorder.com 04/15/2013

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AZERBAIJAN: Developing New E-Government Program

 

Azerbaijan's Communications and Information Technologies Ministry is developing a draft state program on the development of e-government for 2013-2015. The draft program will be presumably submitted to the Presidential Administration by the end of April, the ministry said. The new program is continuation of the state program on developing the ICT sector in Azerbaijan in 2010-2012. The program is aimed to create the e-government, develop the methods of management by means of implementing modern information and communication technologies in state bodies, providing e-services, as well as taking comprehensive measures to provide simplified and free access of citizens and organizations to such services. The e-government project, which mostly covers the government sector, is an integral part of the broad "electronic Azerbaijan" idea. The establishment and development of the e-government in Azerbaijan will encourage fruitful work of the state bodies, guarantee its transparency and reduce bureaucracy. The goal of the e-government is to reduce poverty, provide suitable conditions for the population's prosperity and address the issues reflected in the state program on poverty reduction and sustainable development in 2008-2015. 2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2. President Ilham Aliyev also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and internet access.

From http://www.azernews.az/ 04/17/2013

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Azerbaijan’s Communication Ministry Signs Grant Agreement in E-Government Project

 

On Thursday the Ministry of Communications and Information Technologies of Azerbaijan signed a grant agreement worth $3.7 million with the Ministry of Foreign Affairs of the Republic of Korea on the creation of training centres under the e-government project in Azerbaijan. The project includes the creation of 15 training centres in the regions. These will be established in Ganja, Nakhchivan, Sumgait, Mingachevir, Barda, Lankaran, Gazakh, Zagatala, Imishli, Gabala, Goychay, Shirvan, Shamakhi, Guba and Sheki. They will be equipped by South Korean experts. Training will be conducted for civil servants. Long distance education is also planned to be launched. The E-government project is a part of a larger Electronic Azerbaijan project. The establishment and development of electronic government in Azerbaijan will lead to the enhancement of fruitful activities of public bodies and ensure their transparency and reduce bureaucracy. Creation of electronic government is aimed at reducing poverty in the country, creating appropriate conditions for the well-being of all citizens and implementation of the State Programme on Poverty Reduction and Sustainable Development in Azerbaijan in 2008-2015.

From http://en.trend.az/ 04/18/2013

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Taxes Ministry to Simplify Submission of E-Declarations

 

Azerbaijan plans to simplify the procedures of submitting electronic declarations and invoices in Azerbaijan until 2016 under the State program of development of "e-government" for 2013-2015, the Taxes Ministry reported on Thursday. Azerbaijan's Communications and Information Technologies Ministry is developing a draft state program on the development of e-government for 2013-2015, which is a continuation of the state program on developing the ICT sector in Azerbaijan in 2010-2012. Among other priorities for the Ministry within the program are the increase of transparency of tax control and inspections, provision of taxpayers with all necessary information as well as education activities. It is also planned to implement additional acitivities to harmonize the activity of tax authorities in accordance with international standards, to accelerate work on the transition to electronic payments as well as strengthening information security. The state program, which mostly covers the government sector, and is an integral part of the broad "electronic Azerbaijan" idea, is aimed to create the e-government, develop the methods of management by means of implementing modern information and communication technologies in state bodies, providing e-services, as well as taking comprehensive measures to provide simplified and free access of citizens and organizations to such services. The establishment and development of the e-government in Azerbaijan will encourage fruitful work of the state bodies, guarantee its transparency and reduce bureaucracy. 2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2.

From http://www.azernews.az/ 04/26/2013

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Azerbaijan Shifting from Electronic to Mobile Government

 

Azerbaijan is launching the transition from the electronic to a mobile government and has set up a new center to accomplish this goal. "In order to prevent current and future challenges in the implementation of e-services, a center for electronic signature certification closely integrated with the automated tax information system has been established under the Ministry of Taxes," Minister of Taxes Fazil Mammadov said on Thursday at a conference titled "ASAN-signature as a key to mobile government". The center was established in accordance with European standards, which will allow mutual recognition of electronic signatures in Azerbaijan and Europe. This, according to the minister, will allow the citizens of Azerbaijan to set up joint ventures with citizens of other countries and sign contracts over the Internet. "As the [new] center is integrated with the mobile signature center, access to e-signatures will be possible through any device. This, in turn, will give an impetus to the development of the Internet and mobile banking in the country and the expansion of non-cash payments," Minister Mammadov said.

 

According to him, the launch of the center and its integration with the mobile signature center should be regarded as a transition from the e-government to a mobile government. "Continued development of information technologies and mobile services in Azerbaijan increases the demand for the use of e-services among the population as well as the need to use an e-signature," the minister said. According to Mammadov, the Ministry of Taxes plans to increase the number of e-services and expand the use of e-signatures as well as the provision of services using mobile devices. The conference is organized by the Ministry of Taxes, the Ministry of Communications and Information Technologies and ASAN-Xidmet of the State Agency for Public Services and Social Innovations under the President of Azerbaijan. Head of the legal affairs department of the Ministry of Taxes Samira Musayeva said that the Ministry jointly with ASAN-Xidmet has announced the launch of services of mobile digital signature. According to her, people can obtain mobile digital signatures by applying to the ASAN-Xidmet centers and the Ministry of Taxes.

 

"The new platform of the mobile signature center is integrated with the platforms of all three mobile operators of Azerbaijan. To use the mobile digital signature it is necessary to change the Sim-card. The installation of the application and the activation of the mobile digital signature will be carried out both in the center for electronic signature certification under the Ministry of Taxes and ASAN-Xidmet centers," Musayeva said. The mobile digital signature "ASAN-imza" ("ASAN-signature"), she says, fully complies with European Union guidelines, which will facilitate its recognition by European countries. The presentation of the new center took place in Baku on Thursday. Specialists from the Ministry of Taxes demonstrated the work of the software required for operations with the use of the digital signature. In the future, it is planned to install this application in new identity cards, whose issuance is scheduled for 2014. According to Musayeva, the mobile digital signature will be used on personal, portable computers and tablet PCs as well.

 

The subscriber's mobile number will be applied for the use of mobile digital signatures on mobile and personal computers. In this case, two versions of Pin-codes will be required. The first one is needed for the confirmation of authentication and the second one for signing of the document. After the conclusion of the operation, a notification confirming that the operation had been completed will be received by the subscriber's mobile number. The State Agency for Public Services and Social Innovations and ASAN Service Center No.1 were opened by President Ilham Aliyev on December 29. The agency and the service were created in accordance with the presidential decrees issued on July 13 and September 5. The state agency was established to increase transparency in state bodies' activity, render more high quality, convenient services to citizens by using new methods and innovations, improve services and accelerate the transition to electronic services. ASAN Service Center No.1 covers three districts of the capital Baku -- Nasimi, Narimanov, and Binagadi, and is located on Heydar Aliyev St. 36. The first ASAN service center renders access to 23 services that are provided by nine state entities without extra expenses and loss of time. The center is open from 10:00 AM until 20:00 PM and until 17:00 PM on Sundays. ASAN Service Center No.2 and No.3 will open in May in Khatai district and in July in Yasamal district. A regional ASAN center will also open in Ganja, Azerbaijan's second largest city. More than 35,000 people applied to ASAN in the first quarter of 2013.

From http://www.azernews.az/ 05/02/2013

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Azerbaijan Hosts Int'l Conference on E-Government in Customs Sector

 

Gabala hosted the fifth anniversary International Scientific Conference on "E-government: innovations in customs" on Monday. Some 102 representatives from 55 countries attended it. The conference was held to discuss the global practice in developing and using the e-government, modern forms of cooperation between public organizations in the field of e-governance, using the information and communication technologies in the field of customs and other areas of the economy, as well as examining the current situation on innovative methods of governance and exchanging the experience in this area. The conference participants visited the monument to national leader Heydar Aliyev erected in the center of Gabala. Chairman of the State Customs Committee, lieutenant-general of the customs service Aydin Aliyev, Deputy Minister of Communications and Information Technologies Elmir Velizade, UN Resident Coordinator in Azerbaijan, Resident Representative of the UN Development Program Antonius Broek and head of the European Regional Office for Capacity Building of the World Customs Organization Vitali Mikeladze attended the opening ceremony. Chairman of the State Customs Committee Aliyev informed the participants about the improvement of the information system in customs bodies and new projects in this area. Azerbaijani Deputy Communication and IT Minister Velizade recalled that 2013 was declared the Year of ICT in Azerbaijan. He stressed the importance of holding such events in the country.

From http://www.azernews.az/ 05/06/2013

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AUSTRALIA: Government Flags Further IT Cuts

 

The Australian government has said that it will look for more efficiencies in IT before cutting public service jobs. Attorney-General Mark Dreyfus said on Tuesday that while the public service was contracting by 3,300 positions in the last budget, the government wasn't intending to bring in razor gangs to slash the public sector workforce. "The Gillard government understands the importance of efficiently and cost-effectively delivering services to the Australian community, and that this requires maintaining a well-resourced, highly skilled public service capable of meeting complex demands and challenges," he said. "We don't believe in the wholesale slashing of public sector jobs like we've seen in Queensland, which rob the community of vital services, and which Tony Abbott would do if elected." Dreyfus highlighted that since 2007, the government had made AU$13 billion in savings from the public sector, including AU$2 billion in IT savings, and more is planned. "The Gillard government is focused on finding government efficiencies in ... IT, hospitality, recruitment, not by slashing jobs, which directly impact on the community and the important services they rely on," he said.

 

The savings in IT came as a result of the Gershon Report, delivered by then Finance Minister Lindsay Tanner. The report was conducted by Sir Peter Gershon and released in 2008, setting off a massive overhaul of the use of government IT. The report estimated a saving of AU$1.5 billion over five years. Half of this money was originally supposed to go back to the agencies, but prior to the 2010 federal election, Prime Minister Julia Gillard announced that AU$447.5 million of the saved amount would not be quarantined for IT projects, and agencies would instead have to bid for IT funding. The total number of people employed in the Federal government public sector is estimated to be at 258,000 in this financial year, according to the last federal budget. When Labor came into power in 2007, staffing levels stood at an estimated 243,000. Should Opposition Leader Tony Abbott win the September federal election, it is widely expected that the Coalition would make cuts to the public service. No policy has been announced yet, however, in the party's "Real Solutions" document, it promises to deliver "a more effective and responsive public service".

From http://www.zdnet.com 04/02/2013

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AEC Seeks E-Voting System

 

The Australian Electoral Commission (AEC) has gone to tender for an electronic voting system to be used for commercial elections, but not for political elections. The request for tender, issued late last week, states that the AEC is facing growing demand from its commercial clients to have online ballots. The AEC said this was especially strong when it came to voting for enterprise agreements. "For the AEC to remain competitive with other election service providers, new methods of voting, such as electronic voting, need to be implemented to meet the changing client expectations," the AEC said in its statement of requirements. The system will need to be able to manage yes/no ballots in multiple formats with up to 100 questions, allow secure and anonymous online votes, allow users to log in to vote with an approved identifier, generate emails to voters, be able to compare postal and electronic votes to prevent duplicate votes, prevent the ability to cast an informal vote, count the votes, archive votes and logins, and keep a backup.

 

The system must be compatible with the AEC's internal systems, and must work on Internet Explorer, Safari, Firefox, Chrome, and Opera. The sytem will use the AEC's infrastructure, and the security standards must comply with Defence Signals Directorate requirements. The commission has said that the system will need to be in place by the end of 2013. The AEC specifically stated that the system will not include functionality for parliamentary elections, elections to office, or polling place electronic voting machines. There have been a number of trials of electronic voting for parliamentary elections, notably in the 2007 federal election and the 2011 New South Wales state election, and the ACT has used electronic voting extensively for its elections. Following the 2007 federal election, where electronic voting was tested with both the Australian Defence Force and for a number of vision-impaired voters, the AEC found that the trials were a success, but the combined cost of both trials was AU$4 million, with a per-voter cost of AU$2,597, compared to the AU$8.36 cost per voter in the 2007 election, generally.

 

Due to the high cost, a parliamentary committee looking into electronic voting, recommended that trials should not be continued for future federal elections, but according to a Parliamentary Library background note published in October last year (PDF), the AEC is still looking at developing assisted telephone voting methods for blind and low-vision voters.

From http://www.zdnet.com 04/04/2013

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Australian Budget 2013: IT System Tweaks, Expansions, and New Centres

 

The federal Budget handed down on Tuesday contained a number of key investments in IT systems across several portfolios, including the departments of defence, innovation, attorney-general, and finance. The Labor federal government had hoped to deliver a slim surplus this financial year ahead of the election in September, but due to a tax revenue writedown of AU$17 billion in the 2012-13 financial year, the government abandoned its surplus goal. It will instead report a deficit of AU$18 billion in 2013-14. Treasurer Wayne Swan said in his speech delivered in parliament on Tuesday evening that although there would be AU$43 billion in savings over the forward estimates, the government does not want to head down the path of austerity. "To those who would take us down the European road of savage austerity, I say the social destruction that comes from cutting too much, too hard, too fast is not the Australian way," he said. The savings will be achieved, among other methods, by closing loopholes to ensure that multinationals are not being given an unfair advantage, Swan said.

 

While the Budget belt has been tightened, and IT investments were smaller than in previous years, a number of agencies were able to get their investments through. The government's Telepresence scheme will be expanded, with AU$19.3 million provided over the next five years. The program, which has widely been viewed as a great success within the government in reducing travel costs through the use of Cisco video conferencing equipment, will be significantly increased to allow more meetings to be held across more locations. The Australian Transaction Reports and Analysis Centre (AUSTRAC) will receive AU$16.1 million over the next four years to build a new datacentre. The datacentre will be home to all of AUSTRAC's IT systems and records, but the existing datacentre will be maintained for testing and development, and will be used as a disaster recovery facility. The Australian Research Council will get AU$14.2 million over the next four years to replace its IT system that will look to automate more functions, integrate several systems, and have a new electronic document records management system. "The new ICT system will deliver to the research sector a modern and efficient application process, supporting the full lifecycle of grant applications, management, and reporting," the Budget document stated.

 

The Australian Broadcasting Corporation's (ABC's) iview — its TV online replay service — is set to get better, with the broadcaster getting AU$30 million over three years to improve online services. This will include a pilot of live-streamed ABC radio and TV content, and an increase in the quality of iview streaming. The quality of the iview stream has been criticised in the past, as the content is currently only able to be streamed in standard definition. The ABC was one of the big winners in the Budget, scoring AU$89.4 million over three years. As part of a push against organised crime and gang violence, there will be AU$9.1 million invested over four years for a new Australian Ballistics Identification Network for ballistics analysis of firearms. CrimTrac will set up a network to allow police across Australia to access a database of collected ballistics information from weapons used in crime. As part of an AU$30.2 million investment in a new National Border Targeting Centre to oversee incoming passengers and cargo into Australia, funding will be provided to upgrade IT equipment to analyse data that will be shared amongst border protection agencies. To get businesses using AUSkey, the secure credential for accessing online services of the Australian Business Register, and to improve the upfront checks in issuing Australian Business Numbers, the Australian Taxation Office (ATO) and the Department of Finance will be given AU$80.2 million in funding over the forward estimates.

 

The Australian Securities and Investments Commission (ASIC) will get AU$7.8 million for the establishment of the online National Business Names registration system. The Department of Defence has outlined that through re-profiling of funding, it will be able to invest AU$91 million in additional funding for IT. It isn't all spending for IT, however. The shift to online tendering, the use of whole-of-government panels, and multi-use lists are expected to reduce the cost of supplying services to the government. It has been estimated that there will be AU$68.4 million in savings over four years through these improvements. The Australian Government Information Management Office (AGIMO) will have slightly less expenses in the 2013-14 financial year, going from AU$28.3 million down to AU$26.6 million. The government funded the Digital Education Revolution program in the last financial year with AU$200 million, and has now supplied over 967,000 computers to year 9 to year 12 students across Australia. The agreement with the states over the funding of this program ends on June 30, 2013, and no new agreement has yet been signed. AU$4 million has been set aside in this year's Budget to fund Digital Education Revolution-related projects.

From http://www.zdnet.com 05/14/2013

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NEW ZEALAND: Kiwis Choose Online Option for Census 2013

 

New Zealanders have taken on board official encouragement to fill out their Census returns online today, with one million forms completed soon after 1pm. Census staff say their online computer system - which can be found here - is handling the high traffic volume well and don't expect any major problems ahead of the peak period tonight between 7pm and 10pm as the country records its statistical snapshot of its people in 2013. Last held in 2006 and conducted every five years since 1851, the Census has been delayed only three times - due to the Depression in 1931, World War II in 1941 and the deadly Christchurch earthquake in 2011. This year's survey is estimated to cost $72 million, slightly less than the $90 million budget for the 2011 Census because much of the preparation is already done. About 7000 temporary staff will spend around 550,000 hours handing out and collecting 6.4 million Census forms - 1.8 million dwelling forms and 4.6 million individual forms for a population estimated at 4.46 million plus visitors, who must also fill in the forms.

 

Census spokeswoman Vikki Carter says the day has gone like clockwork so far, going over the milestone one million mark just after 1pm. Area managers are reporting positive feedback from members of the public as they deliver forms to cruise ships, hospitals and airports. But with five million forms still to go, the online system could still get bogged down. "We're expecting around two million to be done online. The system will be completely fine for up to 200,000 forms per hour and if it gets busier than that it will slow slightly, but still should be fine," Ms Carter said. Filling in the form should take a single person around 5-10 minutes, she said. For a family with children, the time will vary depending on the age of the children. If it's done online, once the age is entered, questions that don't apply will be greyed out and can be "really super quick".General Manager 2013 Census Carol Slappendel says the process is the largest one-off activity being held in New Zealand this year. She reminded people that being in New Zealand on Census night means they are required by law to fill in a census form. "There are no exceptions," she said. "From the tip of the North Island, to Stewart Island and the Chatham Islands, people will be filling in their census forms online or on paper, in English or Maori. Even people working at Scott Base in Antarctica, considered New Zealand soil, are counted during the census. "The census is all about numbers. How many of us are there? How many of different ages? How many in different types of jobs and so on." Collection starts tomorrow, and will take at least a fortnight.

From http://www.nzherald.co.nz 03/05/2013

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New Zealand Fast-Tracks Citizen Engagement Reforms

 

New Zealand’s Minister for Internal Affairs Chris Tremain is fast-tracking the government’s digital engagement strategy under a new initiative that brings together core agencies at the front-line of public services. These agencies are banding together under the auspices of a recently-established “Digital Service Council.” Minister Tremain, also a keynote speaker at the Annual FutureGov Forum New Zealand being held Tuesday 28th May in Wellington, says this new project enables New Zealanders to interact more readily with government in an on-line environment. “The aim of the funding is to increase the efficiencies of agencies working together to allow more New Zealanders to interact with the Government online,” he says. “Our target is for 70 per cent of New Zealanders’ most common transactions with government to occur online by 2017.”

 

New Zealand’s peak agency, the Department of Internal Affairs (DIA) is managing this programme, in partnership with the Digital Service Council. Council membership and contributions from lead agencies encompass the Ministry of Business, Innovation and Employment, the Department of Conservation, New Zealand Customs Service, Inland Revenue, New Zealand Police, Ministry of Social Development, New Zealand Transport Agency, and the DIA. These agencies are pooling NZ$2.9 million to fund the project – while sharing innovative ideas and common goals to engage with citizens. The government’s commitment to citizen engagement also comes under the spotlight at the Annual FutureGov Forum New Zealand. A dedicated panel discussion, “Gov 3.0; Engaging Citizens” weighs the benefits and challenges of connecting with citizens in an on-line environment. This panel features speakers from New Zealand’s DIA, as well as the Office of Economic Development Board (South Australia), Land Information New Zealand, Australian Maritime Safety Authority, and the Department of Local Government (Western Australia).

From http://www.futuregov.asia 05/16/2013

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World Spent $3.6 TREEELLION on ICT in 2012 - Analyst

 

International Data Corporation (IDC) said that the figure included what businesses had spent on telecoms services and that total expenditure on hardware, software and IT services alone had topped $2 trillion on its own. The latter figure represented a 5.9 per cent increase from the total IT expenditure in 2011 and was recorded despite tough economic conditions, in Europe and Asia especially, it said. IDC said, though, that some areas of the market had seen reductions in expenditure from the previous year, with sales of PCs down 2 per cent increase on the 2011 figure. Further spending declines were witnessed in the market for services, PC monitors and "feature phones", it said. The analysts said that spending on smartphones and tablets continued to grow and that, for the first time smartphone sales – which were almost $300bn – exceeded those for PCs. "Cannibalisation is happening across the industry," Stephen Minton, vice president of IDC’s global technology and industry research body, said in a statement. "Smartphones have taken over from feature phones, tablet adoption is impacting PC spending, and the Cloud is affecting the traditional software, services and infrastructure markets. IT spending is still growing organically, but not at the same pace as prior to the financial crisis."

 

"Businesses are adopting IT solutions such as virtualisation, automation and SaaS as a means to reduce the annual increases in their overall IT spending at a time when economic uncertainty remains high," he added. IDC said that it expects that IT expenditure will grow by 2 per cent increase in Europe this year, with that growth figure amounting to less than 1 per cent increase when the sales of mobile device are not included. The US will see a 5.5 per cent increase increase in IT spending in 2013, but there will be no growth in the Japanese market, it said. "This will be another tough year for mature economies," Minton said. "Weakness in Europe, as governments continue to impose austerity measures with a direct and indirect impact on IT spending, has also damaged the export-dependent Japanese economy. The US should perform better, as long as politicians continue to reach 11th-hour deals to avert an economic crisis, and the PC market in the US will at least stabilise after two successive years of major declines." IDC added that it expects to see "improving IT spending trends" in Brazil, Russia, India and China.

From http://www.theregister.co.uk/ 03/05/2013

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IT Outsourcing Market Slumps to 10-year Low

 

Last year was the worst for the IT services contract market since 2002, according to research from analyst Ovum. Last year was the worst for the IT services contract market since 2002, according to research from analyst Ovum. Activity in the last three months of the year, said Ovum, fell well below the levels seen in the same period of 2011, ensuring that annual IT services contract activity fell to its lowest level for 10 years, both in terms of total contract value and deal volumes. Ovum said total contract values in the fourth quarter of 2012 added up to $20.8 billion (13.75 billion), down 34 percent on the same period of the previous year. The number of deals fell 17 percent in the same period and there was a notable lack of "megadeals" (contracts valued at $1 billion or more). While the level of activity in the fourth quarter represented a slight improvement on the previous three months of the year - with total contract value (TCV) up 10 percent from the third quarter of 2012 - annual TCV was down on the previous 12 months across both the public and private sector, with the private sector enduring its worst year since 1998 in TCV terms. "The ongoing economic uncertainty afflicting key markets for IT services such as the US and Europe was a major factor behind the weak performance of the industry in 2012," said Ovum analyst Ed Thomas.

 

Thomas added: "Our research suggests that many enterprises remain wary of committing to major projects, with issues such as the Eurozone crisis having a particularly significant impact. In addition, public sector activity has reduced as many governments come under pressure to cut public spending in the face of high debt levels, leading to a general reluctance to get involved in large-scale IT services deals." The sharpest fall in activity came in the services sector, where the number of deals announced fell by 50 percent. In healthcare and financial services contract volumes were down 39 percent and 18 percent respectively. The only industries in which contract activity was up on the previous year were telecommunications and technology. Regionally, Europe was the leading market for private sector contract activity in 2012, with 45 percent of annual TCV. However, TCV generated by European enterprises actually declined sharply during the year, falling 31 percent to $16.7 billion (11 billion). Private sector TCV in North America, having slumped dramatically in 2011, rebounded in 2012, finishing the year up 48 percent at $10.5 billion (6.9 billion).

From http://news.idg.no/ 03/19/2013

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Asia Pacific Telecom Transiting from Voice to Mobile Internet-Access Services

 

Asia Pacific Telecom, the only CDMA 2000 mobile telecom carrier in Taiwan, has been focusing on the transition from voice communications to data communications since it launched 1x EV-DO services in October 2012, according to the company. Mainly because of the transition, Asia Pacific saw January-February revenues drop 17-18% on year, the company noted. Asia Pacific said it aims to increase its number of subscribers from 2.8 million currently to three million by the end of 2013, with mobile Internet-access subscribers from 400,000 to 800,000. Asia Pacific plans to procure 0.8-1.0 million handsets for contract-bundled sale in 2013, 60-70% of which will be smartphones, the company indicated. Asia Pacific said it will file an application for listing on the Taiwan Stock Exchange at the end of March.

From http://www.digitimes.com/ 03/20/2013

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APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 

A new kind of international pact to ensure taxes and customs duties are collected on goods bought online is proposed in new research by Victoria University's New Zealand Institute for the Study of Competition and Regulation. Commissioned by Booksellers New Zealand, which has been battling falling local sales of books because of the onslaught of imported books which are ordered online and escape the 15 per cent rate of goods and services tax, the paper suggests the APEC trade grouping is a logical place to start working for such an agreement. The paper is attracting political and official interest because of the growing threat to the tax base caused by the global growth of online retailing. While it was "conceptually attractive" to get credit companies and banks to collect taxes and duties on goods crossing borders, it would be costly and impractical, the ISCR paper says. "We believe the most promising long-term solution is the establishment of a multi-lateral agreement through APEC or other international organisations designed to encourage, rather than force, online firms to collect and remit sales taxes to the respective nations."

 

The proposal got its first public airing at a seminar in Wellington yesterday. "We believe the establishment of such a system is feasible, given the worldwide nature of the problem," says ISCR, although it says the World Trade Organisation would be too large a body to try for such a deal, because of the difficulty of agreement from a very large number of nations. APEC is a 21-member association of Pacific Rim economies, including the US, Japan, China and Australia. While the institute concedes that leaves Europe and the UK out of the arrangement, it may be possible to involve the European Union as a bolt-on to such an initiative. The alternative is to let retailers suffer the inequity, in New Zealand, of overseas, online suppliers maintaining a 15 per cent price advantage over domestic retailers. The report cites research showing New Zealanders bought about $3.2 billion online last year, with growth of 14.3 per cent and an annual total of perhaps $5.4 billion by 2016. However, it also concedes the proposal would not capture sales of non-physical products and services online, such e-books, downloaded music, or software downloads from offshore. That would have to be a second leg of such a multi-lateral push, ISCR suggests.

 

However, it says it's time for governments to act, since "consumers are increasingly purchasing goods offshore for the primary reason of avoiding GST." If that loophole were removed, according to research cited by ISCR, there could be a drop in offshore, online sales of between 45 per cent and 60 per cent, offset by an estimated sales increase of 27 per cent for local, online retailers, who would automatically be accounting for GST. "Not only would government revenue rise, but domestic retailers would be revitalised, resulting in increased employment and higher company and higher PAYE tax revenues," the report says. Such a multi-lateral approach would also see a significant streamlining in border control procedures, freeing up postal and customs agents from working out whether duty is payable on imported goods to detecting illegal or unwanted imports. The study suggests global online retailers would join the scheme because they would benefit from faster, lower cost deliveries. "The most promising method for attracting voluntary compliance is fast-tracked processing of goods coming through the border." However, there would need to be checks on retailers fraudulently charging customers for GST and not paying it. "We do not have an easy solution." The paper is also critical of current customs and GST thresholds, which are difficult to apply in practice. At present, goods attracting duties and tax of less than $60 are exempt from paying such taxes. However, because some goods have duties and others are duty-free, this means the threshold can range from $226 and $399. "We strongly recommend changing to a minimum value threshold," ISCR says.

From http://www.nzherald.co.nz 03/21/2013

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Asia Pacific IT Spending to Reach US$740bil

 

KUALA LUMPUR: IT spending in Asia Pacific is expected to reach US$740bil in 2013, an 8.2% increase over 2012 spending of $684bil, according to the latest forecast by Gartner, Inc. “Worldwide IT spending is projected to total $3.8 trillion in 2013, a 4.1 percent increase from 2012 spending of $3.6 trillion,” said Gartner in a statement on Friday. "Although the United States did avoid the fiscal cliff, the subsequent sequestration, compounded by the rise of Cyprus' debt burden, seems to have netted out any benefit, and the fragile business and consumer sentiment throughout much of the world continues," said Gartner managing vice president Richard Gordon. The Gartner Worldwide IT Spending Forecast is the leading indicator of major technology trends across the hardware, software, IT services and telecom markets. Despite flat spending on PCs and a modest decline in spending on printers, it said a short-term boost to spending on premium mobile phones has driven an upward revision in the devices sector growth for 2013 from Gartner's previous forecast of 6.3%.

From http://biz.thestar.com.my/ 03/29/2013

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Asia Pacific Leads Worldwide Mobile Phone Sales Growth in 1Q13, Says Gartner

 

Worldwide mobile phone sales to end users totaled nearly 426 million units in the first quarter of 2013, a slight increase of 0.7% from the same period in 2012, according to Gartner. Worldwide smartphone sales totaled 210 million units in the first quarter of 2013, up 42.9% from the first quarter of 2012. The Asia Pacific region was the only region to show growth in mobile phone sales for the quarter, with a 6.4% increase on year. "More than 226 million mobile phones were sold to end users in Asia Pacific in the first quarter of 2013, which helped the region increase its share of global mobile phones to 53.1%," said Anshul Gupta, principal research analyst at Gartner. "In addition, China saw its mobile phone sales increase 7.5% in the first quarter of 2013, and its sales represented 25.7% of global mobile phone sales, up nearly 2pp on year. "China-based and local manufacturers have been exemplary at addressing demands of buyers by offering affordable devices with optimum features such as 2.5G (EDGE) instead of 3G in a smartphone. In the smartphone market, local and China-based manufacturers are making faster inroads as they account for 29% in the first quarter of 2013, up from 13.2% a year ago." In the first quarter of 2013, sales of mobile phones in the EMEA region declined 3.6%. The North America and Latin America's mobile phone market fell 9.5% and 3.8%, respectively, while Japan saw its mobile phone sales drop 7.3%.

 

Samsung remained in the No. 1 position, growing 13% in the first quarter of 2013. Its share of smartphones reached 30.8%, up 3.2pp from the first quarter of 2012. "We expect the new Galaxy S4 to be very popular despite being more of an evolution than a truly revolutionary device compared to the S3," said Gupta. Nokia's mobile phone share dropped 4.9pp in the first quarter of 2013 mainly due to a steep decline in feature phone sales. Although Nokia's Windows Phone sales have sequentially improved reaching a volume of 5.1 million units, Nokia is yet to see high growth in the smartphone segment. Nokia's position in the smartphone market dropped to No. 10 in the first quarter of 2013, from No. 8 in the fourth quarter of 2012. Apple's sales to end users reached 38.3 million units in the first quarter of 2013 as Apple was able to burn some of the inventory built at the end of 2012, as iPhone 5 was rolling out in more markets, and as the company prepared for Lunar New Year. China is a key contributor to overall sales for Apple, and Gartner analysts saw evidence of this in the first quarter of 2013, when sales reached close to seven million units in China alone thanks to the lower price of the iPhone 4. "Apple is faced with the challenge of being increasingly dependent on the replacement market as its addressable market is capped. The next two quarters will also be challenging, as there are no new products are expected to be coming before the third quarter of 2013," said Gupta. LG electronics moved in front of ZTE in the first quarter of 2013 for the No. 4 position. ZTE had a weak performance, failing to grow its smartphone sales, selling 7.9 million smartphones in the first quarter of 2013, a 5.1% decline from the fourth quarter of 2012.

 

In the first quarter of 2013, smartphones accounted for 49.3% of sales of mobile phones worldwide. This is up from 34.8% in the first quarter of 2012, and 44% in the fourth quarter of 2012. On the other hand, sales of feature phones contracted 21.8% in the first quarter of 2013. "Feature phones users across the world are either finding their existing phones good enough or are waiting for smartphones prices to drop further, either way the prospect of longer replacement cycles is certainly not a good news for both vendors and carriers looking to move users forward," said Gupta

 

Gartner: Worldwide mobile phone sales to end users by vendor, 1Q13 (k units)

Company

1Q13 units

1Q13 market share(%)

1Q12 units

1Q12 market share(%)

Samsung

100,657.7

23.6

89,284.6

21.1

Nokia

63,215.2

14.8

83,162.5

19.7

Apple

38,331.8

9.0

33,120.5

7.8

LG Electronics

15,615.8

3.7

14,720.4

3.5

ZTE

14,606.6

3.4

17,379.7

4.1

Huawei Technologies

11,114.8

2.6

10,796.1

2.6

TCL Communication

8,515.9

2.0

7,396.6

1.7

Sony Mobile Communications

7,955.5

1.9

7,898.4

1.9

Lenovo

7,778.9

1.8

5,820.6

1.4

Yulong

7,478.8

1.8

3,146.6

0.7

Others

150,550.6

35.4

150,229.40

35.5

Total

425,821.6

100.0

422,955.4

100.0

Source: Gartner, compiled by Digitimes, May 2013

Gartner: Worldwide smartphone sales to end users by vendor, 1Q13 (k units)

Company

1Q13 units

1Q13 market share (%)

1Q12 units

1Q12 market share (%)

Samsung

64,740.0

30.8

40,612.8

27.6

Apple

38,331.8

18.2

33,120.5

22.5

LG Electronics

10,080.4

4.8

4,961.4

3.4

Huawei Technologies

9,334.2

4.4

5,269.6

3.6

ZTE

7,883.3

3.8

4,518.9

3.1

Others

79,676.4

37.9

58,537.0

39.8

Total

210,046.1

100.0

147,020.2

100.0

Source: Gartner, compiled by Digitimes, May 2013

From http://www.digitimes.com/ 05/16/2013

 

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AFRICA: Nigeria Invests $1 Billion in New ICT Incubation Centres

 

VENTURES AFRICA – The Nigerian government has made available $1 billion for the construction of incubation centres throughout the country to stimulate growth in local software content. Late on Monday, Business Day Nigeria reported that two of the centres at Yaba in Lagos and Tinapa in Calabar will be unveiled this week. Nigeria’s multi-billion software industry, mostly controlled by external companies, is likely to see growth in home content. This could be in the next 12 months when the centres come into operation. Business Day Nigeria quoted Omobola Johnson, the minister of communications technology, as saying the over-arching objective of these incubation centres would be to create 25 successful information communication technology (ICT) firms by 2015. “The focus of the ministry between now and 2015 is to drive local content and skills development to create employment and sustain the industry,” Johnson told Business Day in Lagos at an industry conference.

 

“We also want to increase the contributions of the ICT industry to Nigeria’s gross domestic product (GDP). To achieve this objective, we would focus on software, mobile apps development, ICT entrepreneurship, and innovation.” Analysts said software and mobile applications growth had developed into an attention zone for the Nigerian government. This is because of Nigeria’s earnest pursuit for another revenue stream to oil and gas. Statistics have revealed that the value of India’s software exports outstrips $50 billion per year. The Nigerian government is poised to repeat the same feat in Nigeria. Nigeria has more than 170 million people, which means it has abundant human capital. Business Day Nigeria reported that industry observers have all expressed interest in these centres. They will help nurture and develop software entrepreneurs who will in turn build successful businesses, according to Business Day.

From http://www.ventures-africa.com/ 04/17/2013

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EUROPE: Czech Republic - Highest Internet Retail Sales in 26 Months

 

In January, sales in retail trade including the automotive segment after seasonal adjustment increased by 0.4% at constant prices, month-on-month, and working days adjusted dropped by 0.5%, y-o-y, the same as non-adjusted sales. The y-o-y drop of sales was influenced mainly by the development of sale in the automotive segment. After seasonal adjustment sales in retail trade including sale and repair of motor vehicles increased in January by 0.4% at constant prices, m-o-m. Working days adjusted sales decreased by 0.5%, year-on-year; the same drop was recorded by non-adjusted sales. The year-on-year drop at the same number of working days in January 2012 and January 2013 was influenced by a lower sale in the automotive segment; on the contrary, growth in retail trade contributed to slackening of the seasonally adjusted sales for sale and repair of motor vehicles stagnated at constant prices, m-o-m, and sales adjusted for working days as well as non-adjusted decreased by 3.5%, y-o-y. Non-adjusted sales for sale of motor vehicles (including spare parts) decreased by 4.1%, y-o-y, and for the repair of motor vehicles by 1.1%, y-o-y.

 

In retail sale including sale of automotive fuel seasonally adjusted sales at constant prices increased by 0.4%, m-o-m, and sales adjusted for working days by 0.7%, y-o-y, the same as non-adjusted. Growth was reported for sale of non-food goods by 1.9% as well as food by 0.1%, while sale of automotive fuel dropped by 2.2%. The most dynamic growth of sales was in retail sale via mail order houses or via Internet (+23.7%). The overall growth was also contributed to by higher sale of information and communication equipment (+4.6%), sale of dispensing chemist, medical and orthopaedic goods, cosmetic and toilet articles in specialised stores (+4.5%), and sale of clothing and footwear in specialised stores (+1.4%). Retail sale in non-specialised stores with food predominating, in which big chain stores have the biggest influence, increased by 0.3% (sales in enterprises with 100+ employees in that group increased by 0.7%). On the contrary, in specialised stores with food sales decreased by 2.5%; also cultural and recreation goods in specialised stores recorded lower interest of consumers (-2.7%) as well as retail sale of other household equipment in specialised stores (-1.2%). The price deflator related to the corresponding period of the previous year (VAT excluded) was 99.8%. In comparison to December 2012 it increased by 0.3 p.p. y-o-y increase of prices was recorded for food and dispensing chemist, medical and orthopaedic goods, cosmetic and toilet articles, while in most of non-food goods decreasing of prices continued, which was the most marked in the assortment of information and communication equipment.

From https://www.friedlnews.com/ 03/16/2013

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New UK Ecommerce Report Helps Retailers Optimise Order Acceptance

 

Best-in-class retailers should focus on optimising order acceptance in 2013 according to the ninth annual UK eCommerce Fraud Management Report from CyberSource, a Visa company (NYSE: V). The survey of 200 UK merchants revealed clear opportunities for businesses to identify and convert valid orders faster, whilst further streamlining their manual review processes. According to the report, retailers reject a significant proportion of eCommerce orders, some of which may be valid. Furthermore, merchants reported that, on average, they manually review a quarter of eCommerce orders; however they ultimately accept over two thirds of these transactions. "In 2013, businesses should take an holistic view of fraud management and focus on acceptance; identifying good customers sooner and then optimising their entire payment experience, irrespective of the device or channel used," said Simon Stokes, Managing Director EMEA at CyberSource.

 

The eCommerce opportunity The UK eCommerce industry is a world leader in terms of its maturity and scale; worth £78bn in 2012 according to the IMRG. The report found that the US, Germany, France and Ireland generate the most cross-border eCommerce revenue for UK merchants. Italy, Spain and China are the top countries planned for market entry in 2013. New territories and digital channels bring significant opportunity to merchants, as well as potential complexity. "As businesses look to reach more customers and source new revenue opportunities, it's important to find the right balance when defining risk strategies," said the report's co-author Dr Akif Khan, Director, Strategic Initiatives, CyberSource. "Optimising profits means focusing on the end-to-end eCommerce journey, and doing so efficiently. By automating acceptance and minimising the need for manual review, fraud managers can positively impact conversion rates, profit margins and the overall customer experience."

 

Optimising acceptance CyberSource's Managed Risk Services team has introduced a five point plan to help businesses streamline order acceptance. Much more detailed insight is offered in the full report, accessed here: http://www.cybersource.com/ukfraudreport

1.Assess the Opportunity: Compare your key fraud management metrics to those in the report, including the order reject rate, and consider where there is room for improvement.

2.Examine Review Outcomes: Look at the proportion of manually reviewed orders that you ultimately accept. If this is too high, the criteria used to sort orders into a review queue may need tightening; automate as much as you can upfront to increase valid order acceptance.

3.Optimise Rules: Constantly analyse reviewed orders, and create new rules to improve the customer journey. Ensure rules are refined to reflect each market and payment method, as well as seasonal, or even daily, buying behaviours.

4.Consolidate Channels: Using one platform helps you take a single view of the customer across web, mobile and call centre channels, as well as markets. Track transactions from multiple sources using cross-channel velocity checks.

5.Keep Testing: Constantly test and tune new rules to understand how changes could improve your performance and conversion rates. Find the right balance: profit is the objective, not necessarily the lowest chargeback rate.

From http://www.heraldonline.com/ 03/07/2013

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Room for Improvement in the e-Commerce Fraud Detection Process

 

The UK is an eCommerce world leader in terms of maturity and scale, but the ninth annual UK eCommerce Fraud Management Report demonstrates that there is room for improvement in the handling of fraud detection. The key to increasing profitability for eCommerce merchants is in better transaction analysis, suggests CyberSource’s new survey. The standard anti-fraud approach is to use rule-based software to highlight potentially fraudulent transactions, and then employ manual investigation before either accepting or rejecting the purchase. The problem is in the ratio between potential frauds and actually rejected transactions. On average, merchants manually review about a quarter of all transactions, but still end up accepting more than two-thirds (71%) of them. Review teams are the single biggest cost in the transaction process. Because of this there is a tendency for larger companies to manually review a smaller number of transactions – simply because of the scalability factor. That review process can take one business day in large companies, but less than 2 hours for smaller merchants. After the review process an average of 4% of orders are rejected on suspicion of fraud (ranging between 2.5% in the service industry and 6% for physical goods).

 

There is clearly scope for improvement in the eCommerce process by reducing the gap between the large number of transactions delayed by costly manual intervention, and the very small number that is actually rejected. "Businesses should take an holistic view of fraud management and focus on acceptance; identifying good customers sooner and then optimizing their entire payment experience, irrespective of the device or channel used," said Simon Stokes, managing director EMEA at CyberSource. Manual investigation is expensive to the merchant, and annoying to the customer who has come to expect immediacy in internet purchases. It follows that since the majority of investigated transactions are still accepted, concentrating on reducing the need for manual investigation will increase merchant profitability and customer satisfaction without increasing fraud. “Optimizing profits means focusing on the end-to-end eCommerce journey, and doing so efficiently,” explains Dr Akif Khan, director of strategic initiatives at CyberSource and one of the report’s authors. "By automating acceptance and minimizing the need for manual review, fraud managers can positively impact conversion rates, profit margins and the overall customer experience."

From http://www.infosecurity-magazine.com/ 03/07/2013

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UNCTAD Latin America Workshop on ICT in Enterprises Survey Module

 

Governments that do not have adequate information on how information and communication technologies (ICTs) are used in their productive sectors are at a comparative disadvantage when designing policies. The gap in access to reliable ICT data can be seen as another illustration of the “digital divide”. This workshop on information economy statistics is a follow-up to an expert meeting held in June 2012, in Rio de Janeiro, where UNCTAD provided advisory services. During that meeting, the working group reviewed and agreed on a model module on ICT use by enterprises that Latin American countries could include in business surveys and produce relevant data on the information economy. The workshop will introduce the module to 18 Latin American countries and train them on the statistical issues related to its implementation. The aim is to produce comparable data and indicators on the information economy for the region, in order to support regional and national ICT policies. The data will ultimately be disseminated through UNCTAD and the Observatory for the Information Society in Latin America and the Caribbean (OSILAC), hosted by UN ECLAC. The workshop is financed by UNCTAD, with the support of Sweden, represented by the Swedish International Development Agency (Sida). It will be hosted by the Panama national statistical office (INEC), which is part of the Contraloría General de la República. The national statistical office of the Dominican Republic collaborated in the organization, as coordinators of the ICT measurement working group of the Statistical Conference of the Americas.

From http://unctad.org/ 03/22/2013

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BRAZIL: E-Commerce Grosses More Than $11 Billion in 2012

 

SAO PAULO: Online commerce in Brazil last year grossed 22.5 billion reais (around $11.5 billion), up 20 per cent over the previous year, the market research firm e-bit said Wednesday. According to a study e-bit conducted with the Brazilian Chamber of Electronic Commerce, Brazil added 10.3 new million electronic consumers, bringing to 42.2 million the number of people who made at least one online purchase last year. This year, e-bit anticipates a 25 per cent increase in revenue from online sales, thanks in part to the soccer Confederations Cup in June and next year's World Cup, which will boost sales of big-screen television sets. Pedro Guasti, e-bit's director general, said Brazil already has "more than 50 million Internet consumers." Main sectors which attracted Brazilian e-commerce in 2012 were electronic appliances, fashion, health, beauty care, computers and home products. Most of the purchases were made with credit cards.

 

In financial volume, Brazil accounts for 59.1 per cent of e-commerce in Latin America, followed by Mexico (14.2 per cent), Argentina (6.2 per cent) and Chile (3.5 per cent), according to data based on a study conducted by the Visa global payment technology company. With a population of 194 million, Brazil is one of the world leaders in Internet use. A recent study by the IBOPE polling company said Brazil has the world's sixth largest economy has 52.5 million active Internet users, putting it in third place worldwide. Brazil e-commerce grosses more than $11 billion in 2012. SAO PAULO, March 20, 2013 (AFP) - Online commerce in Brazil last year grossed 22.5 billion reais (around $11.5 billion), up 20 per cent over the previous year, the market research firm e-bit said Wednesday. According to a study e-bit conducted with the Brazilian Chamber of Electronic Commerce, Brazil added 10.3 new million electronic consumers, bringing to 42.2 million the number of people who made at least one online purchase last year.

 

This year, e-bit anticipates a 25 per cent increase in revenue from online sales, thanks in part to the soccer Confederations Cup in June and next year's World Cup, which will boost sales of big-screen television sets. Pedro Guasti, e-bit's director general, said Brazil already has "more than 50 million Internet consumers." Main sectors which attracted Brazilian e-commerce in 2012 were electronic appliances, fashion, health, beauty care, computers and home products. Most of the purchases were made with credit cards. In financial volume, Brazil accounts for 59.1 per cent of e-commerce in Latin America, followed by Mexico (14.2 per cent ), Argentina (6.2 per cent ) and Chile (3.5 per cent ), according to data based on a study conducted by the Visa global payment technology company. With a population of 194 million, Brazil is one of the world leaders in Internet use. A recent study by the IBOPE polling company said Brazil has the world's sixth largest economy has 52.5 million active Internet users, putting it in third place worldwide.

From http://economictimes.indiatimes.com/ 03/21/2013

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NORTH AMERICA: Ecommerce Sales to Rise in US

 

NEW YORK: Online retail sales in the US are set to record double-digit growth during the next five years, taking the market to a value of $370bn, a forecast has suggested. Forrester, the insights group, predicted that US ecommerce sales, excluding auctions, are set to hit $262bn this year, a 13% improvement on an annual basis. More specifically, it stated that three sectors will take more than a third of returns. Apparel and accessories should be the most valuable, on $40bn, followed by consumer electronics and computer hardware. While the web yields just 8% of US retail sales today, this total is "weighed down" by the fact online purchases of grocery goods like food and beverages, one of the biggest retail categories, remain modest. If excluding grocery from the analysis, the internet's share rises to 11%, according to Sucharita Mulpuru, a Forrester analyst. This figure may well increase going forward, as ecommerce is set to enjoy average annual growth of 9% per year from 2012-17, thus reaching $370bn by the end of this period.

 

Mulpuru said: "This growth will be abetted by traditional stores' investments in web businesses to support a multichannel strategy, the blistering pace of mobile device adoption, and the fact that consumers are more comfortable with purchasing online." She also estimated that 200,000 people work in salaried web retail roles at present, not including fulfilment and call centre staff. This equates to over 25% of the 750,000 specialist retail executives. Turning to Europe, Forrester stated that internet retail would be worth �191bn by 2017, measured against �112bn in 2012, equivalent to a compound annual growth rate of 11%. Southern markets like Italy and Spain are likely to be the main drivers of this expansion, not least because it can offer convenience, value and choice to increasingly cash-strapped shoppers. In Northern Europe, by contrast, the ecommerce segment is already more mature, meaning the pace of growth will be lower in nations like Germany and the UK. Martin Gill, another Forrester analyst, said vendors must "become more aggressive in developing strategies to secure growth, identifying new sources of competitive advantage and differentiation as they optimize their businesses to serve increasingly web-savvy shoppers in a very crowded market."

From http://www.warc.com/ 03/15/2013

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The Fastest Growing Industries in America Are Ecommerce and Environmental Consulting

 

The folks at Staff.com have put together an infographic highlighting start up survival rates, the types of businesses most likely to fail and the best industries for starting a business in the next five years. While the inclusion of eCommerce, online publishing and Internet games under the latter is hardly a surprise, the fact that residential construction, environmental consulting and logistics are considered booming sectors comes with a little trepidation. If the growth estimates are correct, however, this could mean big things for certain stocks. Let's take a look at sectors where Staff.com expects to see growth: eCommerce Looking at eCommerce, there's established players like Amazon.com (NASDAQ: AMZN ) and eBay (NASDAQ: EBAY ), which will continue to thrive, but niche firms like Vistaprint (NASDAQ: VPRT ), 1-800-Flowers (NASDAQ: FLWS ) and Nutrisystem (NASDAQ: NTRI ) definitely stand to gain as well. Expect new niche sellers to burst onto the scene as well. Internet Publishing Within the realm of Internet publishing, the prospects of print-dominated outlets like Gannett (NYSE: GCI ) and the McClatchy Company (NYSE: MNI ) don't look very good.

 

Their losses could be offset by gains with firms with some skin in the online publishing game, notably Yahoo (NASDAQ: YHOO ), News Corp (NASDAQ: NWS ), and the Washington Post Company (NYSE: WPO ). Mobile Games As the popularity of online gaming grows, look for Zynga (NASDAQ: ZNGA ) to capitalize, especially with their Facebook (NASDAQ: FB ) integration. Despite its recent woes, Electronic Arts (NASDAQ: EA ) has delved into online gaming, a move that could pay dividends. Look for the stock of Chinese gaming companies like Giant Interactive Group (NYSE: GA ), Changyou.com (NASDAQ: CYOU ) and Perfect World (NASDAQ: PWRD ) to blossom in a growing market. These companies may not be American, but they're influence will certainly be felt across the globe. Residential Construction Benzinga identified the top four small-cap stocks in residential construction with the highest EPS back in March. Other big-names in the sector include NVR (NYSE: NVR ) , M/I Homes (NYSE: MHO ) and D.R. Horton (NYSE: DHI ).

 

Environmental Consulting There aren't many publicly-traded companies in the environmental consulting sector, though that could change. The largest company is URS Corp. (NYSE: URS ). Other big players who could pursue an IPO in the next few years are Omaha, Nebraska-based HDR, Atlanta's AMEC Earth & Environmental and CH2M Hill, based out of Englewood, Colorado. IT Consulting Seeking Alpha has written about rising stars in the IT Consulting sphere, including Navigant Consulting (NYSE: NCI ), FTI Consulting (NYSE: FCN ) and Huron Consulting (NASDAQ: HURN ). Two of the biggest names in the industry are Accenture (NYSE: ACN ) and I.B.M. (NYSE: IBM ). Transport and Logistics Expect the top firms in the transport and logistics circle to thrive in the next few years. These stocks include Echo Global (NASDAQ: ECHO ), FedEx (NYSE: FDX ), Forward Air (NASDAQ: FWRD ) and Hub Group (NASDAQ: HUBG ).

From http://www.nasdaq.com/ 04/13/2013

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Most Data Isn’t 'Big,' and Businesses Are Wasting Money Pretending It Is

 

Big data! If you don’t have it, you better get yourself some. Your competition has it, after all. Bottom line: If your data is little, your rivals are going to kick sand in your face and steal your girlfriend. There are many problems with the assumptions behind the “big data” narrative (above, in a reductive form) being pushed, primarily, by consultants and IT firmsthat want to sell businesses the next big thing. Fortunately, honest practitioners of big data—aka data scientists—are by nature highly skeptical, and they’ve provided us with a litany of reasons to be weary of many of the claims made for this field. Here they are: Even web giants like Facebook and Yahoo generally aren’t dealing with big data, and the application of Google-style tools is inappropriate. Facebook and Yahoo run their own giant, in-house “clusters”—collections of powerful servers—for crunching data. The necessity of these clusters is one of the hallmarks of big data. After all, data isn’t all that “big” if you could chew through it on your PC at home. The necessity of breaking problems into many small parts, and processing each on a large array of computers, characterizes classic big data problems like Google’s need to compute the rank of every single web page on the planet.

 

But it appears that for both Facebook and Yahoo, those same clusters are unnecessary for many of the tasks which they’re handed. In the case of Facebook, most of the jobs engineers ask their clusters to perform are in the “megabyte to gigabyte” range (pdf), which means they could easily be handled on a single computer—even a laptop. The story is similar at Yahoo, where it appears the median task size handed to Yahoo’s cluster is 12.5 gigabytes. (pdf) That’s bigger than what the average desktop PC could handle, but it’s no problem for a single powerful server. All of this is outlined in a paper from Microsoft Research, aptly titled “Nobody ever got fired for buying a cluster,” which points out that a lot of the problems solved by engineers at even the most data-hungry firms don’t need to be run on clusters. And why is that an issue? Because there are vast classes of problems for which clusters are a relatively inefficient—or even totally inappropriate—solution.

From http://www.nextgov.com/ 05/07/2013

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China, South Korea Lead World Mobile Commerce

 

Mobile commerce is playing an increasingly significant role across Asia-Pacific according to a new report. The study found that 55 per cent of internet users in China made a purchase via a mobile phone in the fourth quarter 2012, making China the country with the world’s highest mobile shopping penetration rate. For an idea of just how dominant the mobile purchase channel is in Asia, consider the case of North America. There, just 19 per cent of US internet users and 13 per cent of internet users in Canada made a mobile purchase in the fourth quarter. In other words, China’s mobile purchase penetration rate is nearly triple that of the US. eMarketer estimates that 270.9 million internet users in China will make an online purchase this year - counting purchases made through mobile devices. By 2016, eMarketer projects that number to rise to 423.4 million, and mobile will clearly play a significant role in that transition. A similar dynamic is playing out across Asia. In South Korea, where 37 per cent of internet users made a mobile purchase in the fourth quarter, the rate of mobile purchase adoption was nearly double the rate in the US. Internet users in India, Indonesia, Vietnam, Malaysia, Thailand and Japan were all more likely than those in the US to rely on mobile purchasing. A separate study of smartphone users worldwide, conducted by Nielsen, confirmed that higher percentages of internet users in Asia-Pacific countries are buying via mobile devices relative to their counterparts around the world. From mobile shopping to mobile banking to mobile wallets, Nielsen found that smartphone users in China and South Korea were significantly more likely to engage in a variety of m-commerce activities than smartphone users in any other country it studied in 2012.

From http://www.insideretail.asia 03/22/2013

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China’s Online Sales Surge in 2012

 

China's online retail sales boomed last year, as more consumers have gravitated toward online shopping for its convenience and personalized services. Online retail sales reached 1.32 trillion yuan (210.39 billion U.S. dollars) in 2012, a jump of 64.7 percent from the previous year, according to data issued by the Internet Society of China on Thursday. The sales accounted for 6.3 percent of total retail sales last year, Lu Wei, secretary-general of the society, said at a press conference. Lu attributed the increase to the fast development of e-commerce in the country's industrial, agricultural, transportation and financial sectors. The number of medium- and small-sized enterprises using third-party e-commerce platforms for marketing had exceeded 17 million by the end of 2012, Lu said.

From http://www.china.org.cn/ 03/28/2013

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China's 1st Online Land Auction Nets 159 Mln Yuan

 

China's first online judicial auction of land use rights netted 159 million yuan on Saturday.The auction items included a 117,000-square-meter plot, a 62,000-square-meter plant building and the attached facilities of a bankrupt state-owned enterprise in the city of Haining in east China's Zhejiang Province.The land auctioned belonged to a leather enterprise based in Haining, which was forced to file for bankruptcy last May due to unpaid debts.After four rounds of bidding between two buyers, the land was sold for 4 million yuan higher than the starting price.The online auction for land use rights has triggered a controversy over whether land can be purchased online.But Mao Yidong, leader of the discipline inspection group at the Haining People's Court, said China's law allows the people's court to dispose assets and conduct judicial auctions."According to the No. 224 clause in the Civil Procedure Law, if the party subjected to execution can't fulfill his obligations, which has been recorded on legal documents, the People's Court is entitled to seize, detain, freeze, auction or sell off its part of the relevant properties."In China, land use rights usually include 70 years for residential use and 50 years for industrial use.

  From http://www.china.org.cn/ 03/31/2013

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E-commerce Takes a Big Toll

 

China's fast-growing e-tailing market could help unleash private consumption and drive the next stage of economic development, with more opportunities lying in less-developed areas where physical stores are expanding too slowly to meet demand. Millions of consumers can now log on and purchase goods they could only dream of acquiring just a few years ago. With $190 billion to $210 billion in sales, China came very close to equaling the United States as the world's largest e-tailing market in 2012.As the size of China's big-spending class continues to expand, the country's e-tailing market may reach $420 billion to $650 billion in sales by 2020, equaling the size of today's United States, Japanese, UK, German and French markets combined, according to a report by McKinsey Global Institute, the research arm of global management consulting firm McKinsey & Co.

 

"By then, China's e-tailing market will rise to 15 to 20 percent of the country's total retail sales of social consumer goods, up from the currently level of 5 to 6 percent," said Chen Yougang, an MGI partner and one of the authors of the report. The report found the e-tailing market, which encompasses online sales to consumers by merchants of all sizes, is already having an incremental effect on private purchasing."Online shopping has a clear incremental effect on overall consumption and could raise private consumption by an extra 4 to 7 percent by 2020," Chen said. Cyber space is not just a replacement channel for purchases that would otherwise take place offline. Nearly half of every dollar spent online represents incremental consumption, based on an analysis of data covering 266 cities in China. This effect is even more profound in China's small and medium-sized urban areas, which generally lack compelling brick-and-mortar retailers, according to the report.

 

At the moment, cities with relatively high online shopper penetration include Changsha, Guilin and Jiujiang, which are inland cities tending to have relatively lower per capita consumption. The yearly spending of each online shopper was 6,819 yuan ($1,098) in first-tier cities, accounting for 18 percent of total disposable income. Although only 4,467 yuan is directed to e-tailing in fourth-tier cities, it accounts for 27 percent of income."E-tailing is only one of many drivers that will contribute to China's new model for economic growth, but it is fast becoming an area in which China could lead the world in innovation rather than relying on its historical labor cost advantage," said Richard Dobbs, one of the report's authors and a director of MGI. China has the world's largest online population, with 129 million residential broadband accounts, dwarfing the 81 million accounts in the United States in 2011.

 

But broadband penetration remains at only 30 percent, indicating enormous room for further growth in the e-tailing market."Realizing the full potential of e-tailing in China will require investment in large-scale expansion of broadband and 3G+ coverage, data analysis capabilities and logistics infrastructure," said Chen. Labor productivity in China's retail sector is only two-thirds of the US level today, but if China's e-tailers catch up with their counterparts in other major markets, the overall sector's performance could rise by 14 percent by 2020, McKinsey estimated, adding that productivity improvement is also an imperative for China's e-tailers to address the shortage of high-skill labor. E-tailing is also a young and wide-open market that allows small, innovative businesses to gain traction very quickly. While large business-to-consumer sites are the clear leaders in other countries, nearly 90 percent of China's e-tailing industry operates on marketplace sites that host a wide universe of small and medium-sized enterprises and microbusinesses, providing them with the tools to set up online storefronts, list items and collect payment.

 

In comparison, only 24 percent of the e-tailing market is market-based in the US. Taobao, one of China's largest online marketplaces, alone had more than 6 million registered sellers as of the last count. This model offers Chinese entrepreneurs the ability to launch new ideas with minimal start-up costs and access to huge aggregated traffic."Chinese retail is still largely regional, reflecting the difficulties of scaling up traditional store networks across such a large and diverse developing country," Chen said. The emergence of large national chains has been a milestone in the retail development of most countries, but Chinese retail is coming of age during an era of profound digital disruption - and that raises distinct possibilities for its future evolution.

 

"China could develop a balanced mixture of physical and digital retail, with national brick-and-mortar chains eventually dominating some product categories and online channels capturing others," said Chen. But the extraordinary growth of e-tailing could lead to an alternative scenario in which China forgoes the national expansion of physical stores commonly seen in Western markets, instead moving directly to a more digital retail environment. Such a shift could have broad implications for China's urban development."E-tailing has the potential to create a profound 'leapfrog' effect on China's broader retail industry," said Chen. As e-tailing matures, it could lift the efficiency of the entire retail sector and reduce the need to build out extensive networks of physical stores."

From http://www.news.cn/ 04/08/2013

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Firms Map Out Voice Navigation Services

 

China's biggest digital map provider AutoNavi and Nuance Communications will cooperate in voice-enabled navigation services, the firms said in Beijing Tuesday.The cooperation will bring voice-enabled navigation to auto makers, navigation device providers and over 100 million users of AutoNavi map on mobile phones, according to Beijing-based AutoNavi. The company also provides default map services for Apple's iPhone and iPad in the Chinese mainland, which has more than 1 billion mobile phone users and where 20 million cars are sold annually, industry insiders said.AutoNavi's upgraded map services featuring voice-enabled navigation functions based on Nuance's technology and Chinese language support will be available to global automotive and navigation device makers in the second quarter.AutoNavi will rely on Nuance's technologies, which combine speech recognition with advanced natural language processing, to provide more accurate voice recognition and text-to-speech, like the Siri feature on iPhones."Nuance's automotive voice expertise and technologies will enable us to quickly innovate voice-enabled navigation services for a safer, smarter in-car experience in China," Yang Yongqi, AutoNavi's executive vice president of automotive business, said in a statement. Nuance said its collaboration with AutoNavi will help Chinese drivers keep their "eyes on the road and hands on the wheel."AutoNavi now provides navigation data to over 100 models from SAIC Motor, Changan, Audi, BMW and Mercedes-Benz.Last week, Intel Corp also unveiled a cooperation deal with Nuance on similar voice technology on smartphones equipped with Intel's chips.

From http://china.org.cn/ 04/17/2013

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Web China: Draft Amendment Sparks Debate Over Online Shoppers' Rights

 

A draft amendment to the consumer rights law has ignited debate regarding its fairness, as it calls for a seven-day "cooling-off" period that would allow shoppers to return merchandise for a full refund.The draft ensures e-shoppers' right of choice and grants them the right to unilaterally terminate contracts."Consumers have the right to return goods within seven days and get a refund," according to the proposal.The draft amendment has won overwhelming support among online shoppers.A poll conducted by the Nanfang Metropolis Daily showed that more than 30 percent of respondents voted in favor of the proposal. About 40 percent said they believe the cooling-off period specified in the amendment has already been adopted by some online vendors."Online shoppers can only see photos, which are often dissimilar to the products that are actually received. The rule could dispel refund worries and give shoppers more assurance," wrote one netizen on Sina Weibo, the Chinese equivalent of Twitter.Online shopping is booming in China. However, the current consumer rights law, which was enacted in 1993, does not address e-commerce at all.Consumers do not have as many advantages as vendors and the cooling-off period will play a helpful role in protecting consumers' interests, said Jiang Zhuangde, a deputy to the National People's Congress, China's top legislature.However, other lawmakers do not believe that the amendment will truly strike a balance between the rights of consumers and vendors."Customers have the right of choice, as well as the liability of selection. Unconditional returns may result in illicit competition among sellers, which could disturb market order," said legislator Xu Weigang.The online commerce industry has experienced rapid growth in China.

 

The trade value of e-commerce in the first quarter of 2013 topped 2.4 trillion yuan (about 389.4 billion U.S. dollars), up 45 percent year on year, according to statistics from the Ministry of Industry and Information Technology.Some lawmakers also voiced concerns about the potential harm that the regulation could bring to online store owners.The unconditional right to return goods within seven days may damage online businesses, many of which are small in size, said legislator Wu Xiaoling, adding that sellers should clarify the conditions under which customers can get a refund."It's unfair to us," said Zhang Xiaoli, an online vendor who sells cosmetics on Taobao, a consumer-to-consumer (C2C) website similar to eBay, adding that the cooling-off period may prompt a surge in refunds and increase sellers' operation costs."On many occasions, consumers ask for a refund not because of the poor quality of the products, but the subjective excuse of not having made up their mind," Zhao said.Legislator Gu Shengzu said the cooling-off period specified in the draft amendment needs to be further studied.

From http://china.org.cn/ 04/29/2013

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China Focus: Ten-year-old Taobao Shaping Chinese Lifestyles

 

While waiting for the subway, Beijing citizen Lin Jun fishes out his mobile phone and places an order for 50 face masks via Taobao, a consumer-to-consumer (C2C) portal similar to eBay, with only a few clicks.The masks, which he uses almost every day now in the sandy spring, are expected to be brought to his home by a delivery man the following day.Lin bought masks around the same time 10 years ago, when the city was shrouded in panic over the SARS epidemic. But buying such commodities was never as easy as it is now.On Friday, taobao.com, the country's largest online shopping site, will celebrate its 10th anniversary since its establishment in the eastern city of Hangzhou, Zhejiang Province.Over the decade, e-commerce spearheaded by Taobao as well as other sites like dangdang.com and 360buy.com has gained a strong foothold in the Chinese market, ushering in a new mode of shopping, particularly among tech-savvy youngsters.

 

"I can not separate myself from Taobao now. It is becoming a lifestyle, or it is life itself," said Mei Xiao, a civil servant in Wuhan, Hubei Province.According to statistics from the Ministry of Commerce, it is estimated that China's online commerce industry raked in more than 1.1 trillion yuan (about 175 billion U.S. dollars) in revenue in 2012, up from 25.8 billion yuan in 2006.Taobao alone features nearly one billion products and has nearly 500 million registered users. It sells 48,000 products each minute and its maximum daily turnover reached 4.38 billion yuan, according to taobao.com.Taobao's parent company, Alibaba Group, also owns Tmall, a popular business-to-consumer (B2C) portal like Amazon.Alibaba founder Jack Ma announced early this year that he would step down from the CEO post, and his successor is scheduled to be named on Friday. But he will continue to serve as chairman, responsible for making strategic decisions for the board of directors.

 

MORE THAN JUST BUYING

As the country's largest online shopping platform, Taobao brings not only a new lifestyle for shoppers but also tremendous work opportunities for the country's huge number of job seekers.It has more than 8 million online vendors who create jobs for over 10 million, most of whom are self-employed.The platform has also benefited more than 30,000 disabled, who would otherwise have more difficulty in finding a job.Gu Linglei, a blind young man in Hangzhou, has to resort to software that reads screen content to communicate with his online customers.Nevertheless, Gu has so far clinched more than 4,000 deals, mostly digital products and phone cards.Booming e-commerce also boosted the fast growth of China's delivery business, with the number of delivery men in the country expected to reach 1 million by the year 2015.Taobao delivers 20 million parcels every day, accounting for 70 percent of the country's total.Jack Ma is considering building up an even bigger logistics network that will be capable of delivering 200 million parcels daily with sales revenue up to 30 billion yuan.

 

"No matter where you are, the goods will be delivered to your home within 24 hours after you place an order. This is what we are trying to achieve," he said.Taobao never stops exploring new business opportunities.Last month, parent company Alibaba invested 586 million dollars to purchase an 18-percent share of Weibo Corp., a wholly owned subsidiary of Sina Corp., the country's leading online media company. The Twitter-like Weibo is China's most influential social media outlet.The two companies will cooperate in various areas such as user account connectivity, data exchange, online payment and online marketing, according to company sources.They will also explore new business models for social commerce based on the interactions of users on Weibo and on Alibaba's e-commerce platforms, the sources said.

From http://china.org.cn/ 05/09/2013

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China's Internet Giants in Acquisition Spree

 

China's Internet giants have gone on a new acquisition spree in recent months as they ramp up efforts to diversify businesses amid the industry's constantly changing dynamics.Alibaba, China's leading e-commerce firm, announced last week that it will pay 294 million U.S. dollars for a 28-percent stake in digital mapping company AutoNavi Holdings Ltd..The move, following Alibaba's previous deal to take an 18-percent share in Sina Corp's microblogging service Weibo, is the giant's latest attempt to map out a strategy in the key mobile Internet market, in which major companies have been vying for presence.Li Zhi, an analyst with Internet service provider Analysys, noted that rather than developing new products on their own, the Internet giants have preferred to make up for their weak areas through mergers and acquisitions (M&A) to consolidate their positions.Earlier this month, China's online search leader Baidu Inc. announced its plan to buy the online video business of PPS, to rival industry leader Youku Tudou, which was created last year through the merger of the country's two major video giants, Youku and Tudou.

 

The purchase is Baidu's latest step to diversify beyond its core search sector.The string of M&A deals has highlighted the heated competition among Internet giants to secure dominance of the mobile Internet market as an increasing number of Chinese are going online through mobile devices.Currently, Tencent, which has so far attracted 300 million users to its popular voice messaging platform Wechat, is widely regarded as having secured a dominant seat in the mobile Internet market.But Ma Huateng, Tencent's chairman and CEO, took a cautious view about the company's position."No matter how well-placed we are now in the mobile market, a slight oversight may cause a shipwreck," he said at an Internet conference earlier this month.According to data from the China Internet Networks Information Center, China had 420 million mobile Internet users as of the end of 2012.With the market potential yet to be tapped, the Internet giants' M&A activity will likely to go on for a while, according to Li.

From http://china.org.cn/ 05/14/2013

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E-commerce Giants Brace for Fierce Competition

 

Chinese e-commerce giants are getting ready for a new round of cutthroat competition after business-to-customer website Dangdang Inc launched a promotional campaign offering discounts as high as 90 percent in some clothing items.Industry insiders said that Dangdang's move is an attempt to reduce the high inventory levels in the garment industry.For instance, Li Ning Co Ltd's T-shirts are being sold at 19 yuan ($3.09) each, around 80 percent off, according to the website.Before Dangdang's move, Guangzhou-based Vipshop Holdings Ltd was the dominant player in China's discount shopping sector. But now other websites, including Tmall, Vancl and JD, are also preparing to follow Dangdang and launch similar online promotional campaigns."The websites are willing to try out different promotional models to boost turnover," said Zhang Jing, an analyst with iResearch Consulting.However, reducing prices is not the companies' only strategy."E-commerce companies are also shifting their focus from price wars to other areas in a bid to lift product quality and lure more high-end buyers," Zhang added.The annual turnover of China's online shopping industry could hit 1.85 trillion yuan this year, an increase of about 40 percent year-on-year, iResearch data showed."

 

The whirlwind romance of apparel companies and e-commerce websites is a good idea for decreasing inventory, due to the relatively lower costs and larger sales volumes of online businesses," said Peking Tan, R&D director for Greater China with MillwardBrown, a major research agency. "But large-discount campaigns will also damage brand images that the companies may have cultivated for years."Li Ning and other Chinese sportswear companies have recently been hit by cash shortages and high stock levels.During the first quarter of the year, Peak Sport Products Co Ltd closed 125 stores to save costs and bring down inventories, while in the fourth quarter of 2012, 361 Degrees International Ltd closed 96 retail branches.Last December, Li Ning warned of a substantial loss of $228 million due to a plan to buy back inventory from its distributors.The inventories of Chinese clothing companies were worth 256.97 billion yuan in the first three quarters of 2012, figures from the National Bureau of Statistics showed.HSBC Holdings PLC estimates that Li Ning has excess inventory worth about 1.65 billion yuan that could take 11 months to clear, while Anta Sports Products Ltd's inventory is worth about 3.12 billion yuan, which is expected to take about 10 months to clear.Experts attribute the high inventory levels to the industry's over-expansion since the 2008 Beijing Olympics."Inflated stock levels are the thorniest problem faced by local sportswear players," said Tan.He added that the shrinking business is due to the decreasing number of young consumers in China, the industry's main target.

 

"The number of Chinese people aged from 15 to 25 will drop around 30 percent in the next 10 years, which will be a catastrophe to the sportswear industry, including local and foreign companies," Tan said.Other industry insiders also hold a gloomy view."Although the domestic apparel industry is showing some good signs of decreasing stock levels since last year, the situation is still grim, as the market and the industry are both suffering from a slowdown after the previous high-speed expansion period," said Wang Zhuo, secretary-general of the China National Garment Association.

From http://china.org.cn/ 05/15/2013

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JAPAN: E-Commerce Growth Continues

 

While the number of Internet users in Japan is increasing only marginally, Japan's B2C e-commerce sales are forecast to grow in the low double digits annually between now and 2016. In its latest "Japan B2C E-Commerce Report 2013", Hamburg-based secondary market research company yStats.com says B2C e-commerce is growing much faster than the number of Internet users. Higher average spending and increased purchasing online will boost the sector, the report says. Clothing and food are among the most popular product categories in Japanese B2C e-commerce.  According to the report, in 2012, m-commerce in Japan accounted for almost one quarter of all online revenues. This figure includes mobile payment methods frequently used in over-the-counter retail. Online market place Rakuten was the most successful player in Japanese B2C e-commerce, followed by Amazon Japan and online fashion shop Nissen. In 2012, more than three quarters of all Internet users in Japan had a user account with Rakuten. In October 2012, Amazon Japan launched a pick-up option for orders from FamilyMart stores for its customers. US retailers Gap and Ralph Lauren also seek to participate in the successful Japanese B2C e-commerce market and launched their first online shops there in October 2012.

From http://www.insideretail.asia 03/13/2013

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App to Help Visually Impaired with Currency to Be Launched in Japan

 

The Ministry of Finance, and the Bank of Japan are together working on a smartphone application to help the visually impaired identify and differentiate between banknotes. The app will use a smartphone’s camera to scan each banknote and provide the user with audio feedback on the note’s denomination. The value of the note will also be displayed on the screen in large print for users with limited visual ability. The app will help people with poor vision pay the right amount in their commercial transactions, and remove the need to carry additional devices to identify their cash. The app will work on regular commercial smartphones, including both iOS and Android devices. The app is planned for release towards the end of this year.

From http://www.futuregov.asia/ 05/02/2013

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New Digital Divide Threatens Economic Growth

 

 Information and communications technology (ICT) — a term used for anything from high-speed broadband cables to the latest app — has revolutionized the way the economy works. Business models have been redefined, supply chains have gone global, the workplace has been redesigned, small start-ups have grown into multibillion dollar behemoths, and profound changes have rippled through health care and education. As well as helping to make companies and services more efficient, ICT has huge potential to increase innovation, boost economic growth and create much-needed high quality jobs. With the developed world striving to improve competitiveness and the developing world focused on maintaining growth rates, no country can afford to ignore these opportunities. However, as the World Economic Forum’s Global Information Technology Report 2013 shows, a new kind of digital divide is hampering this progress.

 

While some countries have continued to consolidate their leadership in the digital landscape, others still trail significantly behind, with little or no sign of significant progress. The Nordic countries, the Asian Tigers and several advanced economies in North America and Western Europe, such as the Netherlands and the United Kingdom, continue to lead in providing high connectivity rates, resulting in high innovation rates that help boost their competitiveness. In these countries, some 90 percent of households have a computer and an Internet connection. As a result, Internet usage among business and consumers is high. This knocks on to the wider economy, for example patent applications, while just defining one dimension of the multifaceted nature of innovation, are very high, reaching more than 100 ICT patents per million population in most of these countries. In sharp contrast, several developing countries — notably in Africa, but also in Latin America and Southeast Asia — continue to show low values of connectivity with yet low level of Internet usage and limited development of e-commerce. Their struggle to upgrade digital connectivity means they are losing out on all the social and economic rewards that go along with better ICT infrastructure.

 

The picture is not clear cut. Several developing economies in sub-Saharan Africa, Latin America and Asia, including Rwanda, Kenya, Brazil, El Salvador, India and Bangladesh, have experienced remarkable improvements in digital telephony take-up. Meanwhile, applications such as M-Pesa, so popular in eastern Africa, have brought wide social, not to mention economic, benefits. Nevertheless, other ICT infrastructure investments, such as broadband bandwidth or the number of Internet users and broadband subscriptions, have remained low. Moreover and perhaps more importantly, in order to fulfil the full potential of ICT, improvements in infrastructure, technologies and skills all need to work together in a coordinated way. Innovations often come about when a skillful labor force gets to experiment with the latest technologies and new materials. It is precisely in this area where one of the biggest difficulties lies for several developing economies — creating the right environment for innovation is costly and takes time to yield minimum results.

 

As the Global Information Technology Report shows, the relationship between developing a highly skilled workforce and quality ICT infrastructure on one hand, and achieving positive economic and social impacts on the other, is far from perfect or linear. The results suggest that there may exist a minimum investment threshold in ICT and skill development that any country may need to undertake to obtain any meaningful results. But once this threshold is achieved, the return on such investment in ICT skills and infrastructure becomes disproportionately higher as the economy transitions to higher value-added activities. Countries should be encouraged to adopt the right policies and investment decisions to develop their ICTs, while bearing in mind that they may take time to bear fruit. A coherent framework of policies is needed to nurture the kind of innovations that could help us move beyond the economic slump.

From http://www.japantimes.co.jp/ 05/13/2013

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S. KOREA: E-Commerce Sales Hit All-Time High in 2012

 

South Korea's e-commerce sales jumped to an all-time high in 2012, driven by expanded transactions in cyberspace between businesses, a government report showed Wednesday. Online sales totaled about 1,144.69 trillion won (US$1.05 trillion) last year, up 14.5 percent from the 999.58 trillion won tallied in the previous year, according to the report by Statistics Korea.

From http://english.yonhapnews.co.kr 02/27/2013

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KDB's 'Techno Banking' Draws Interest from SMEs


KDB Bank is helping companies trade intellectual properties and get help from colleges and institutes through its unique service called Techno Banking. The bank held a road show at Incheon Technopark, Friday, for CEOs of small- and medium-sized enterprises (SMEs) and researchers in Incheon to promote the service. It was the first road show since the bank launched the service last September. KDB plans to visit other parts of the country to help more firms use the service. Techno Banking is designed to facilitate trades of high-quality technologies between firms, so that they can get funding easily and boost technology exchanges. Under the program, the bank links colleges, research institutes and companies having promising technologies with companies that want to buy such technologies to expand business or develop new products. For companies having technology but needing funds, the bank not only helps them sell the intellectual properties to other firms but also offers loans with the properties as collateral. For firms wanting to buy technology but not having money, it also provides loans. KDB also invests in firms holding intellectual properties as well as develops financial products with such properties.

In January, the bank established the so-called intellectual property fund valued at 100 billion won. For the next seven years, the fund will invest in intellectual properties held by SMEs in various ways, including purchasing the properties and receiving rental fees from companies that need such technologies. KDB Financial Group Chairman Kang Man-soo said, The digital era is a networking era — firms need to take advantage of others abilities and technologies. Through the Techno Banking, KDB will be able to support innovative companies and thus contribute to cultivating promising firms. That`s also helpful for expanding the nations growth engines and creating jobs.KDB officials said the road shows will help better promote the service. As bank officials visit the companies and listen to their troubles, they can also develop financial programs that meet their needs, Kim Han-chul, vice chairman and COO of the bank, said. In the road shows, the bank also allows research institutes and colleges to introduce their technologies to participating companies. KDB techno banking will help good technologies developed into good products as well as promote technology- related financial programs. With the Incheon road show as the beginning, well keep conducting such events across the country, Kim said.

From http://www.koreatimes.co.kr 03/24/2013

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B2B Fuels South Korea E-Commerce


South Korea has an active e-commerce market that continues to see significant growth. Statistics Korea (KOSTAT) found that total e-commerce grew by 14.5 per cent to KRW1,144.69 trillion (more than $1 trillion) in 2012.The biggest growth was in the consumer-to-consumer (C2C) segment, which rose by more than 20 per cent, as more individual sellers conducted direct digital transactions with buyers. Despite its already huge presence, the business-to-consumer (B2B) sector showed the second best performance, growing 15 per cent over the year. Combining the B2C and C2C categories, KOSTAT found that travel was the fastest-growing consumer category as well as the largest. It surpassed clothing and accessories for the first time in 2012 to become the number one consumer product e-commerce category. Food and beverage, a middling e-commerce category in terms of absolute sales, also made a gain of 23 per cent. Books, software and flowers all declined. For B2Bs, manufacturing continues to be the biggest category by a wide margin, and the sector growing fastest. E-commerce sales in manufacturing alone totaled KRW750.6 trillion ($666.25 billion), about 71 per cent of the total B2B digital market. Researcher eMarketer estimates that South Korea’s digital buyer population reached 23.3 million in 2012, equal to more than half of the total population. The number of digital buyers will grow by about 1 million per year through 2015, when three-quarters of internet users will buy via online channels.

From http://www.insideretail.asia/ 04/26/2013

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INDONESIA: E-Commerce, Banks Synergize in Driving Online Business

 

Online shopping, which is getting more popular here, has laid the ground for fresh business opportunities for long-standing businesses including banks that have begun offering payment services for the growing number of online merchants and shoppers. Suwignyo Budiman, a director of PT Bank Central Indonesia (BCA), said that approximately 56 online stores were now connected to the bank’s KlikPay service. “When we started, not many sites required our services but now there is a long queue of sites,” he said. Launched last year, KlikPay is the bank’s online payment service targeting e-commerce sites.  The service enables BCA account holders to pay for their online purchases by credit card. “We are planning to extend our services by including Flazz, the bank’s prepaid card,” he said. BCA became the first bank to connect e-commerce sites directly to the bank. Previously, payment choices were generally limited to money transfers via automated teller machines (ATM), or credit card transactions conducted through foreign payment gateways.

 

Suwignyo added that the bank saw great potential in e-commerce, given the increasing number of people who have turned to online stores to shop. “The youth especially are starting to buy goods, from electronics to clothes, from e-stores,” he said. He added that approximately 3 million daily transactions passed through KlikBCA, the bank’s overarching electronic banking service within which KlikPay operates. “The value of these transactions surpasses those made through automated teller machines by two to three times,” he said. He pointed out the number and value of transactions rose by up to 50 percent on average annually. Suwignyo said that a majority of the transactions were made by individuals, although the transaction value generated by corporate clients including small and medium enterprises (SMEs), was higher. “Approximately 100,000 merchants, large and small, use our service,” he told The Jakarta Post. Rico Usthavia Frans, senior vice president of electronic banking at Bank Mandiri, added that last year, the bank handled transactions worth roughly Rp 1.4 trillion made via Mandiri Clickpay, the bank’s Internet banking service.

 

“This Rp 1.4 trillion (US$ 144.2 million) is closely related to e-commerce, such as the purchase of airplane tickets,” he said. This year, he added, the bank expected to see its transactions increase by 30 percent because “more people are learning about and trusting” Internet banking services. Maximilian Bittner, the CEO of Lazada Southeast Asia, said that e-commerce was not “a disruptive force that negatively impacted other sectors”. “Instead, e-commerce injects additional value into the economic value chain,” he said. Lazada is one of the latest e-commerce companies to enter the Indonesian market via their online store, Lazada.co.id. The site allows buyers to pay through various methods, including cash on delivery (COD). He said that e-commerce would also spur the financing sector because these sites could become a channel through which financing companies provided consumer credit. He added that payment services, as well as other business that facilitated e-commerce, were critical for e-commerce sites to function and grow as well. “Indonesia will take a bit more time to grow into a developed e-commerce market but with new technology and payment methods, the country can leap the gap,” he said.

From http://www.thejakartapost.com/ 05/20/2013

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MYANMAR: To Introduce E-Payment Card in Foreign Countries

 

Myanmar bank authorities will introduce Myanmar Payment Union (MPU) card in foreign countries in 2014 to facilitate Myanmar travelers abroad, local media reported Thursday. International banking cards were invited to join in MPU member bank network and sign agreement with Myanmar as the first phase, said the Biweekly Eleven News. For the second phase, tasks will be performed for introducing MPU cards in foreign countries. MPU was introduced in September 2011 by 17 domestic banks in Myanmar including three state-owned banks and 14 private banks and starting from September 2012, MPU debit card was introduced for services domestically. At present, there has been 198 ATMs and 465 points-of-sale with the MPU member bank network. So far, three international payment cards -- Master Card, Visa Card and China Union Pay (CUP) Card have been allowed in the country and it is expected to add Japan Credit Bureau (JCB) Card soon. There is a total of 19 private banks and four state-owned banks in Myanmar. The move-in of the international bank cards came after the United States eased some financial sanctions on the country, before which foreign visitors were unable to use international credit cards on account of such sanctions on money transactions since 2003.

From http://news.xinhuanet.com/ 02/28/2013

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PHILIPPINES: Government Bank to Launch E-Payment Channel for Household Workers

 

The Land Bank of the Philippinesis working together with Smart Hub, a unit of Telco giant Smart Communications, to provide an e-payment channel called “BayadLoad” for the mandatory government contributions of some 2.5 million household workers. The initiative is a response to the “Kasambahay” law (Household worker law) which requires employers of household workers to remit monthly membership contributions to the Home Development Mutual Fund (Pag-IBIG Fund) and premium payments to the Philippine Health Insurance Corp. (PhilHealth) and the Social Security System (SSS). "This innovation in electronic payment services is transformative as it helps change the lives of our household workers by giving them opportunities to save for their future’s security," said Landbank president and CEO Gilda Pico. "It is also an effective tool to decongest bank branches from the long queues and waiting time."

 

Paying through BayadLoad allows Smart, Talk ’N Text, and soon Sun, subscribers to initiate the payment transaction without being charged an SMS fee. Payment confirmation will be received via SMS. The new e-payment channel eliminates tedious cash-in processes, especially for household workers who may find it difficult to leave their place of work to do physical cash-in, particularly on weekdays, when their employers are mostly out. With Bayadload, any household worker or employer can simply top-up their BayadLoad e-wallet at any of Smart’s authorised retailers nationwide. Furthermore, all premiums and membership contributions will be credited to the payee agency in near real-time via end-of-day settlement by LandBank. BayadLoad will be commercially available upon final approval of the Central Bank of the Philippines within the month.

From http://www.futuregov.asia/ 05/06/2013

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INDIA: Maharashtra Farmers Sell Products Online

 

In a first of its kind initiative, agriculture produce and other goods from 25,000 villages across Maharashtra would soon be available online. Using computer kiosks, installed in panchayat offices across the State, farmers would be able to offer and sell their produce in the market.

The computer infrastructure has been created under the ‘e-panchayat’– a nation-wide IT programme initiated by the Union Ministry of Panchayati Raj. In Maharashtra, the programme is being implemented as ‘Sanganakiya Grameen Maharashtra’, a project of the State Rural Development Department. Under the project, certificates such as birth, death, marriage and caste are being issued. The accounts of the panchayats are also managed with the help of computers.

From http://egov.eletsonline.com 04/10/2013

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E-Payment for Scholarships Soon

 

The Union Minister for Communications and Information Technology Kapil Sibal has launched the Electronic e-Pass application — an e-payment and application system for scholarships, for Himachal Pradesh and Tripura states. Through this system, college students who earn government scholarship in India will soon be able to receive the money via electronic transfer directly to their account. Developed by Centre for Good Governance of Andhra Pradesh Government, the e-Pass is an end-to-end solution from registration of scholarship application to the transaction of money into the students’ bank account digitally. The solution has been operational in Andhra Pradesh since 2009.

From http://egov.eletsonline.com 04/13/2013

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E-Payment of Road Tax in Haryana

 

Haryana chief minister Bhupinder Singh Hooda on Wednesday launched the website (www.haryanatransport.gov.in), e-payment gateway and SMS facility of the regulatory wing of the State Transport Department to facilitate the citizens by providing various services online and bring in more transparency in the functioning of the department. The chief minister appreciated the initiative of the department and said that the people would be immensely benefitted with these services. Principal secretary, transport, Hardeep Kumar said with the launch of the web portal, the people would not have to now visit the registering or licences offices as they would be able to avail the services even while being at home.

From http://egov.eletsonline.com 04/13/2013

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eBiz Portal to Ease G2B Services

 

eBiz portal will serve as a 24X7 online single-window system for providing efficient and convenient Government to business (G2B) services to business community. Dr D Purandeswari, Minister of State in the Ministry of Commerce and Industry said, “The Department of Industrial Policy & Promotion, Ministry of Commerce & Industry launched the eBiz portal in January 2013 comprising the license and permits services component that will allow business users to obtain a customised list of licenses, permits, and regulations that they require or need to comply with across all levels of government.” The Government had taken this initiative to improve the business environment of the country. The eBiz portal will serve as a 24X7 online single-window system for providing efficient and convenient Government to business (G2B) services to business community. It will reduce the complexity in obtaining information and services related to starting businesses in India and will also deal with licenses and permits across the business life-cycle. Through eBiz portal information and forms can be obtained, forms or applications can be submitted; fees can be routed and paid online. The portal will also route forms/applications and fees to various departments for licenses, permits, registrations, approvals, clearances, permissions, periodic filings and compliances throughout the life-cycle of business entity. In the pilot phase, nearly 50 services will be integrated with the eBiz portal which includes 26 services of Central Government departments and 24 services in each of the five pilot states i.e. Andhra Pradesh, Delhi, Haryana, Maharashtra and Tamil Nadu.

From http://egov.eletsonline.com 05/01/2013

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SRI LANKA: SME Apparel Exporters Are to Be Linked to Global E-System

 

In a significant development for Sri Lanka’s apparel industry, for the first time, Sri Lanka’s SME apparel exporters are to be linked to the much awaited global customs electronic system. “If our current preparations continue as planned, we can link our SME apparel exporters’ shipments to the ASYCUDA global e-system by May 2013. This could enhance our SME apparel sector exports thereby enhancing our $2.8 Bn apparel volume” said Rishad Bathiudeen, Minister of Industry and Commerce yesterday (4). The SME apparel exporters themselves requested the Ministry of Industry and Commerce to take new initiatives in this regard and as a result, more than 220 registered SME apparel manufacturers would benefit from ASYCUDA’s apparel export module to be commenced by Industry and Commerce Ministry in May ’13. In 2012, Sri Lanka’s apparel exports recorded $ 2.83 Bn earnings of which $1.53 Bn was from the US and $ 1.86 Bn was from the EU despite the challenging situation in these segments.

 

ASYCUDA developed in Geneva by UNCTAD, is a computerized custom management system which covers most foreign trade procedures and handles manifests and customs declarations, accounting procedures, transit and suspense procedures. It operates on micro in a client server environment under UNIX and DOS operating systems and RDBMS Software. Industry Ministry’s initial implantation cost in this global system is a low amount of $15000. Once they are linked, the SME apparel exporters will not be required to submit their export shipment documentations called Proposed Shipment Declaration (PSD) format, in multiple copies -to various agencies such as Industry Ministry as well as Customs. Instead, by a single click of a mouse under ASYCUDA, can submit to all the agencies at once, immediately and receive export shipment clearance thereat, stated the Ministry of Industry and Commerce.

From http://www.priu.gov.lk 04/05/2013

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PAKISTAN: Mobile Banking with 1.4mn Accounts Showing Remarkable Surge

 

ISLAMABAD: Mobile banking in Pakistan has witnessed a reasonable growth as the number of such accounts (M-Wallets) has reached 1.4 million by 2012, showing an increase of 156 percent as compared to previous years. The current number of m-banking accounts is seven times higher than the numbers at the end of September 2010. Of the total 1.4 million m-banking accounts, 66 percent are active accounts and the ratio of active accounts has increased from 54 percent as of end December 2011. Telecom sector regulator, Pakistan Telecommunication Authority (PTA) in its report has revealed that this increase in the active accounts is mainly due to increase in the small transaction m-banking accounts by UBL Omni, facilitated by regulatory flexibility in account opening by State Bank of Pakistan (SBP). Keeping in view the cellular mobile subscription of over 120 million, the figure of 1.4 million m-banking accounts is a very small number, and shows the potential of m-banking in Pakistan even if we were to reach 50 % of all cellular subscribers.

 

The report said Pakistan has two major players Telenor with 'Easypaisa' launched in October 2009 and United Bank Limited (UBL) with 'Omni' initiated in April 2010. These two major m-banking initiatives have significant contribution in the growth of mobile banking in the country. It said during last two years, there has been a massive growth in terms of basic indicators of m-banking indicators including m-banking agents, m-wallet accounts, number of transactions undertaken per day and the outreach to low-income subscribers. The network of m-banking agents provides necessary contact point for m-banking agents provides necessary contact point for m-banking account opening and transactions, and therefore, has vital importance in the current from to m-banking models in Pakistan. More than 95 percent to transactions are carried out through agents whereas account to account transfers by individual customers are still limited. Currently, there are more than 29,254 m-banking registered agents, which are almost three times the total number of bank branches (9,399) in Pakistan as this shows the potential of m-banking to reach to the unserved.

From http://www.brecorder.com 04/14/2013

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AZERBAIJAN: Timing Announced for Commercial Sale of First Satellite's Resources to Foreign Markets

 

The first national telecommunications satellite Azerspace-1 will be transferred to the control of Azercosmos OJS in mid-March, Azerbaijani Minister of Communications and Information Technologies Ali Abbasov told journalists on Wednesday. "Starting April 1, Azerbaijani TV channels will be placed on satellite resources. Commercial sale of the satellite resources to foreign markets will start on May 1," he said. Currently the American Orbital Sciences Corp. is testing the Azerspace-1 satellite. The satellite took its orbital position at 46 degrees east longitude and is managed by experts of Azercosmos from the main control centre. Azerspace/Africasat-1a was launched from the start complex ELA-3 at the Guiana Space Centre on Feb. 8 by an Ariane 5 ECA rocket carrier of French company Arianespace. The payload of Azerspace/Africasat-1, built on the STAR-2 platform, consists of 36 transponders (24 C-band transponders and a 12 Ku-band range). The frequency band of each transponder is 36 MHz and the satellite weights 3275 kg and it service life in orbit will extend up to 14 years. The satellite was launched into a geostationary orbit at 46 degrees east longitude and is leased from Malaysia's Measat Satellite Systems, owned by the government of Malaysia. Eastern Europe, the Caucasus, Central Asia and North Africa will be included in the service area of Azerspace. The Azerbaijani satellite Azerspace/Africasat-1 is designed to provide digital broadcasting, Internet access, data transmission and the creation of VSAT multiservice networks and governmental communications.

From http://callcenterinfo.tmcnet.com/ 02/27/2013

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Number of E-Signature Holders Nearly Doubled by March

 

The number of electronic signature holders in Azerbaijan has almost doubled since the end of January 2013, according to the Information Computer Center (ICC) of the Communications and Information Technologies Ministry. The electronic government bulletin issued by the ICC says that the total number of e-signature certificates issued by the National Certification Services Center by March 1 was 9,194, which is 4,952 more than the figure reported in late January. A digital signature (standard electronic signature) turns traditional paper-based signing into an electronic fingerprint or coded message, which is unique to both the document and the signer and binds them together. Digital signatures ensure the authenticity of the signer. According to the ICC, 5,309 issued certificates account for state-run entities, while 220 units account for legal entities and 3,665 were granted to citizens. The certification center reported that the number of active users of the e-government portal ehdis.az reached 4,277. The number of unique visitors of the portal as of February comprised 22,729 units. 183 e-services are available at the portal. The total number of e-services at the websites of the Azerbaijani government agencies is 347. The e-government portal is a key tool that supports the work with citizens and agencies of both the public and private sectors of the Azerbaijani economy. 13,025 people used electronic services of state institutions in February compared to 12,438 in January. The certification center also said it has finished work on ensuring the possibility of using e-services via mobile devices like smartphones and tablet PCs. The ICC has been granting mobile authentication certificates since February 2013. Issuance of e-signature certificates for mobile devices started on March 1.

From http://www.azernews.az/ 03/10/2013

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Romanian Company Intends to Cooperate with Azerbaijan in ICT

 

Minister of Communications and Information Technologies of Azerbaijan Ali Abbasov met on Thursday with a delegation of one of the leading companies in the field of ICT in Romania - SIVECO headed by President and CEO Irina Sokol, the press service of the ministry said. The Minister informed the guests of the work conducted in Azerbaijan in the field of ICT, as well as opportunities and reforms in the field of information technologies. He also spoke about local and regional projects, including the Fibre to Home model which ensures provision of broadband Internet to all areas. He also made reference to the Trans-Eurasia Information Superhighway High (TASIM) and EuraCA (Eurasian Connectivity Alliance) and stressed SIVECO's ability to join these projects in the near future. In response, Sokol has expressed her satisfaction with the development of the ICT sector in the country highlighting the launch of Azerbaijan's first telecommunications satellite into a geostationary orbit. She said SIVECO is interested in cooperation with Azerbaijan in implementation of the e-government project. In the framework of cooperation with various structures including the Ministries of Education, Health and Agriculture of Azerbaijan, SIVECO is actively involved in the development of education and introduction of software to increase productivity in the agricultural sector as well as other projects, Sokol stressed. Sokol said the company could provide useful suggestions on 'e-education', 'e-health', 'e-business', 'e-agriculture', 'e-customs' and other electronic solutions with ISO certificates in the future. In turn, the Minister of Communications and Information Technologies of Azerbaijan has expressed confidence that the experience of Romania will have a fruitful impact on reforms in the field of ICT in Azerbaijan.

From http://en.trend.az/ 03/14/2013

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Azerbaijan May Lift VAT from Non-Cash Payments

 

Payments made with the use of credit cards in Azerbaijan may be exempted from value added tax (VAT), the first deputy chairman of the Central Bank of Azerbaijan (CBA) Alim Guliyev told reporters on May 16. The VAT rate in Azerbaijan is at 18 per cent. According to him, a package of proposals was prepared on behalf of the president of the CBA in conjunction with the relevant ministries and government agencies aimed at increasing the share of non-cash payments in the country. "This issue is one of the most pressing at the moment. Based on international best practices, we have prepared a package of proposals aimed at the development of cashless payments in Azerbaijan. Primarily, these proposals are aimed at encouraging greater use of non-cash payments. They provide a variety of tax relief measures for the development of appropriate infrastructures including communications in the regions. Specifically, it is expected that e-payments will be exempt from VAT," Guliyev said. In addition, the proposal also provides for exemptions from customs duties for certain types of purchases made via the Internet and paid electronically.

 

According to him, the CBA takes various measures to increase the share of non-cash payments. "The share of non-cash payments in Azerbaijan is still low and amounts to 7.6 per cent of total payments. Cash payment is still the majority type of transaction and is influenced by many factors. Tax evasion and the shadow economy as a whole are based on cash payments. "Poor awareness of the population about the benefits of electronic payments plays its role. "The main objective of our package of proposals and the second state programme project is to eliminate these factors and to develop the appropriate infrastructure that will ultimately increase the share of non-cash payments in Azerbaijan to an international level, " Guliyev said. He stressed much work was conducted within the activity on the development of this area. There are five processing centres and new payment systems are being introduced. "We have created an opportunity for making various payments in more than 800 branches of the Azerpost national postal operator," he said. "We have also launched the portal of state payments. Earlier, it was possible to pay only utility bills. At present individual and legal persons can pay virtually all types of state payments. We have worked and continue working with the ministries and other agencies to expand the opportunities of the portal."

 

At present, the bill on electronic payments is being worked out. A working group, completing work on the bill, has been formed. "We believe that it will be reviewed by the Azerbaijani Parliament during the autumn session," he added. He stressed that the package contains proposals for the specification of the regulatory framework, based on international practice. "This package ensures the administrative measures for the development and promotion of non-cash payments, as well as restrictions on the use of cash for payments in certain areas," he said. "This is widely-spread in international practice. We rely on the CIS experience, such developed countries as France and the U.S, having the restrictions on cash transactions between businesses. We envisage similar restrictions. This package shows some types of calculations which must be carried out only in non-cash form. "

From http://www.azernews.az/ 05/16/2013

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KAZAKHSTAN: 2 Million E-Signatures Issued

 

The two millionth electronic digital signature (EDS) was issued in Kazakhstan, the Press Service of the Ministry of Transport and Communications reported on Friday. "According to experts, this year, the number of people receiving EDSs will increase substantially due to the appearance of a new personal identification service at public service centers across the country," the report says. The two millionth EDS recipient is a resident of Astana named Maryam Yerdaliyeva. According to her, she has been familiar with the 'e-government'portal for a long time. Yerdalieva paid fines and did community service, EDS is not required for these. But when she wanted to get address information, the portal requested a digital signature. As a result, she decided to get an EDS.

From http://en.trend.az/ 05/03/2013

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APEC-Wide Deal on E-Commerce Tax Avoidance Proposed

 

A new kind of international pact to ensure taxes and customs duties are collected on goods bought online is proposed in new research by Victoria University's New Zealand Institute for the Study of Competition and Regulation. Commissioned by Booksellers New Zealand, which has been battling falling local sales of books because of the onslaught of imported books which are ordered online and escape the 15 per cent rate of goods and services tax, the paper suggests the APEC trade grouping is a logical place to start working for such an agreement. The paper is attracting political and official interest because of the growing threat to the tax base caused by the global growth of online retailing. While it was "conceptually attractive" to get credit companies and banks to collect taxes and duties on goods crossing borders, it would be costly and impractical, the ISCR paper says. "We believe the most promising long-term solution is the establishment of a multi-lateral agreement through APEC or other international organisations designed to encourage, rather than force, online firms to collect and remit sales taxes to the respective nations."

 

The proposal got its first public airing at a seminar in Wellington yesterday. "We believe the establishment of such a system is feasible, given the worldwide nature of the problem," says ISCR, although it says the World Trade Organisation would be too large a body to try for such a deal, because of the difficulty of agreement from a very large number of nations. APEC is a 21-member association of Pacific Rim economies, including the US, Japan, China and Australia. While the institute concedes that leaves Europe and the UK out of the arrangement, it may be possible to involve the European Union as a bolt-on to such an initiative. The alternative is to let retailers suffer the inequity, in New Zealand, of overseas, online suppliers maintaining a 15 per cent price advantage over domestic retailers. The report cites research showing New Zealanders bought about $3.2 billion online last year, with growth of 14.3 per cent and an annual total of perhaps $5.4 billion by 2016. However, it also concedes the proposal would not capture sales of non-physical products and services online, such e-books, downloaded music, or software downloads from offshore. That would have to be a second leg of such a multi-lateral push, ISCR suggests.

 

However, it says it's time for governments to act, since "consumers are increasingly purchasing goods offshore for the primary reason of avoiding GST." If that loophole were removed, according to research cited by ISCR, there could be a drop in offshore, online sales of between 45 per cent and 60 per cent, offset by an estimated sales increase of 27 per cent for local, online retailers, who would automatically be accounting for GST. "Not only would government revenue rise, but domestic retailers would be revitalised, resulting in increased employment and higher company and higher PAYE tax revenues," the report says. Such a multi-lateral approach would also see a significant streamlining in border control procedures, freeing up postal and customs agents from working out whether duty is payable on imported goods to detecting illegal or unwanted imports. The study suggests global online retailers would join the scheme because they would benefit from faster, lower cost deliveries. "The most promising method for attracting voluntary compliance is fast-tracked processing of goods coming through the border."

 

However, there would need to be checks on retailers fraudulently charging customers for GST and not paying it. "We do not have an easy solution." The paper is also critical of current customs and GST thresholds, which are difficult to apply in practice. At present, goods attracting duties and tax of less than $60 are exempt from paying such taxes. However, because some goods have duties and others are duty-free, this means the threshold can range from $226 and $399. "We strongly recommend changing to a minimum value threshold," ISCR says.

From http://www.nzherald.co.nz 03/21/2013

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AUSTRALIA: Many Companies Risk Missing the Internet Wave

 

Most Australian companies have left their decision to go digital too late, warns IBM ANZ’s Managing Director Andrew Stevens. They need to move now, or risk getting left behind. Stevens was speaking at an ACS Foundation lunch in Sydney, His topic was ‘digital decision points’. He was standing in for advertised speaker, well know market analyst Phil Ruthven, who suffered a heart attack the day before the event. “What do I mean by digital business transformation,: asked Stevens. “It is the tectonic shift brought about by new technologies that affect every business, industry sector and government. “These trends are going to re-shape your business models. They might even make those business models obsolete. Digital transformation will encourage you to collaborate more closely with your customers on every facet of your business, or even to create new products and services, and find value in unexpected places.” Stevens said digital transformation will cause companies to blend all their sales channels into a continuum to provide a seamless customer experience. Digital transformation will affect your employees, business partners and all your customers.

 

“Increasingly, broadband will be backed by smart systems able to learn for themselves and analytics, and big data. It’s a utility the likes of which the world has never seen and it will transform everything you do, make and sell.” Stevens offered a few proof points. Nearly 6% of Australian retail sales are now online, according to the NAB Online Retail Sales Index. “That’s about $12.8 billion – a growth rate outstripping bricks-and-mortar shops by nearly eight to one. And three-quarters of those shopping dollars were spent domestically. “Mobile commerce is also exploding. In June last year, ACMA estimated that 4.5 million apps were downloaded in that month. In that same quarter, 2 million Australians went online at a Wi-Fi hotspot. Here’s another sobering thought – Ericsson estimates that worldwide mobile data traffic was 700 Petabytes a month in the first quarter of last year. That’s more than ten times the figure of the year before. If you took all the written works since the dawn of recorded history it would be just a little more than 7% of the data mobile users send in one month. Over the past year, Telstra and Optus have turned on powerful 4G LTE mobile networks. We have the NBN coming. That really will add enormous capacity to our telecommunications system. There are other smaller innovations coming through, such as the digital wallet.”

 

“You can see where this type of technology is headed. You likely have some idea of how this could be deployed in your own businesses. Already, you don’t need cash in your wallet. Soon, you won’t even need plastic – everything will all be on your phone. Most of you will be familiar with the phrase carpe diem, meaning ‘seize the day’. I’d encourage you to do just that. Seize this day because, whether you know it or not, your business is at a digital decision point. This is the year to harness new digital ways to do business and to reconnect with partners and customers. The businesses that do line themselves up correctly over the next year or so will be positioned to speed out of the corner as we move towards 2015. Even that timeframe is generous. I don’t want to overstate the challenge or the speed with which we all have to overcome it. Although the run up is a bit longer for certain sectors, everyone must decide now or else, when the blow torch is applied in 2018, it will be too late.” Stevens said that sectors that will most benefit from transforming their business models are professional services, healthcare and education. Transport, administration services, mining or utilities will come later.

 

“How each of us reacts in our business will determine Australia’s long-term prosperity and competitiveness. The problem with any long-term view is the horizon appears too far away to matter. Day-to-day priorities – simply ‘keeping the lights on’ – often take precedence. But I hope you can see what a mistake that would be. Look around your business, and that of your partners. Survey your customers. How can you improve or innovate? What must you do start a process of digital transformation in your business? Could you change how you sell? Can what you sell be digitised? Then start – or continue – the serious business reinvention and technology work. Perhaps the first step is to shift key processes to the cloud. Maybe it’s enabling those millions of smart devices in your employees’ hands to access work resources. There’s data in your business, but do you know how to capture, store, secure and exploit it for competitive advantage? This isn’t a question of technology, because everything you need is already available. It’s a question of leadership, and the vision and commitment to pull it all together,” said Stevens.

From http://www.itwire.com 03/28/2013

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ACCC Launches Online Education Program for Small Business

 

The Australian Competition and Consumer Commission has released a free online education program for small businesses designed to help SMBs learn about their rights and obligations under Australian competition and consumer laws. The ACCC’s Deputy Chair, Dr Michael Schaper, said the program provided small businesses with a “simple, interactive learning resource,” giving a broad overview of the Australian Consumer Law and Competition and Consumer Act (2010), and covering common questions such as what businesses can say in their advertising, what to do if they realise they are selling an unsafe product and when they must provide a customer with a repair, replacement or refund. “Small businesses have a range of legal protections when dealing with their suppliers and other businesses. They also have a number of obligations when dealing with their customers. The ACCC is committed to helping businesses understand their rights and responsibilities. We recognise that small business operators are busy running their businesses and need simple, clear information which can be accessed at their own pace.”

 

Dr Schaper said the online program consisted of 10 modules on specific topics, each of which should take about 15-20 minutes to complete. Users can work through the entire set of modules or select only those topics most relevant to their business operations and, at the end of most modules, they can do a short self-assessment quiz to test their understanding of the topic. “I strongly encourage small businesses to take advantage of this free online education program. Small businesses represent 96 per cent of all businesses in Australia so it is vital they understand their rights and obligations under competition and consumer law,” Dr Schaper concluded.

From http://www.itwire.com 04/10/2013

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Australian State Launches Website for Indigenous Businesses

 

The Queensland State Government in Australia launched Black Business Finder, a website designed to boost indigenous businesses and give them access to greater growth opportunities. The website hosts an online database of Aboriginal and Torres Strait Islander businesses established in Queensland. The database is linked to ICN Gateway, a comprehensive national listing of AU$247 billion (US$260.3 billion) worth of major projects, giving indigenous businesses the chance to get involved. Indigenous businesses can register on the website by providing information about their business. Companies may then register expressions of interest in opportunities listed on ICT Gateway. The database is also an effective tool for major project owners in mining, construction, agriculture, and tourism to source goods and services from local indigenous businesses.

 

“This free website will give indigenous businesses more opportunities to connect with industry to take part in Queensland’s expanding four-pillar economy,” said John-Paul Langbroek, Minister for Education, Training and Employment. “By promoting and strengthening indigenous business, we are creating opportunities to reduce indigenous unemployment. The government provided more than AU$200,000 (US$210,840) for the development of the website. Businesses that have 50 per cent indigenous ownership, or those that hire at least 75 per cent indigenous workers, will be eligible to register on the Black Business Finder. 131 businesses have already registered.

From http://www.futuregov.asia 04/11/2013

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Australia's Data and Messaging Revenues Exceeds Voice for the First Time

 

­The value of mobile data and messaging revenues has exceeded voice call revenues for the first time in Australia, according to new research from the analyst firm, Telsyte. Mobile data activity and messaging has been growing for the last few years and has finally exceeded voice revenues as consumers shift from using their mobile primarily for telephony to mainly data. Ultimately voice will be used as any other application. "The phenomenal growth of smartphones, apps and personal messaging has finally put data and messaging ahead of call revenues for carriers," Telsyte mobile services analyst, Alvin Lee says. "Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says. The arrival of Voice over LTE (VoLTE) will accelerate this trend and ultimately all voice revenues could be included as data. "Current LTE devices don't support VoLTE, but as they start to, mobile data might become the single unit of value" Lee says. Telsyte expects Facebook to become more influential in the mobile industry as people utilise Facebook Home and Facebook features such as presence and a unified experience to enhance their communications. Telsyte estimates there was 30.6 million services in operation at the end of December 2012, or around 133 per cent population penetration. A little over 6 per cent of these were 4G connections.

From http://www.cellular-news.com 04/23/2013

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Federal Budget Positive for ICT Industry

 

There were a number of ICT related items in last night’s Federal Budget. The NBN was untouched, and Stephen Conroy’s Internet filter is no more. It has become a ritual every year for every industry sector to examine how the Federal budget affects its constituents. The ICT industry is invariably disappointed – successive governments have no so much ignored it as been unaware of its existence. Last night’s effort was not in this category. There were a number of significant mentions of ICT. These include:

 

# The NBN is untouched. Through some financial tricks the Government has managed to fund the NBN largely outside of the normal budgetary process, but given the unlikelihood of its retaining power in September, this is essentially meaningless. The budget papers contained a few pages on the NBN, but they were rehashes of existing policy, with no new spending,

# A crackdown on multinational ‘profit shifting’, which allows companies like Google to pay virtually no tax in Australia by billing the local subsidiary for ‘services’ from related entities in low tax countries like Ireland. Google pays tax of $6 million in Australia on revenues of over $2 billion and God knows how much profit.

# An investment of $350 million in an ‘Innovation Investment Fund’ to help stimulate investment in start-up companies. This, like much else in the budget, had been previously announced.

# The official dropping of Stephen Conroy’s much criticised Internet filtering program (the ‘Çyber Safety Enhancement Program’). This poorly conceived policy had been sidelined in any case – the announced savings of $4.5 million are just the nail in the coffin.

# $19 million for increased telepresence (videoconferencing) in government departments.

# A $12.9 million allocation for digital training for small business, local councils and not-for-profits.

# $5.7 million over two years to support local government improve online service delivery.

# $9.9 million over four years to assist senior Australians to participate and contribute online

# A new $16 million data centre for AUSTRAC (Australian Transaction Reports and Analysis Centre).

# $14 million for a new ICT system for the ARC (Australian Research Council).

 

The budget partly follows, most probably unwittingly, the recommendations of the Australian Information Industry Association (AIIA), which two weeks ago launched its SmartICT: Prosperity for all Australians election platform. At the launch AIIA CEO Suzanne Campbell said the Government should address six key areas if it is to accelerate the value of Australia’s digital economy – currently valued at some $100 billion – and ensure sustained national prosperity.

 

# Driving take up and use of our national broadband infrastructure, with a particular focus on Government use of SmartICT.

# Stimulating growth and innovation by ICT start-ups and small businesses.

# Motivating small and medium sized enterprises to improve their productivity by ‘getting’ online and digitally capable.

# Addressing the ICT skills shortage.

# Growing our ICT capability through improved research and development (R&D) capability and capacity, and forging better links between research and industry.

# Acknowledging the value of the digital economy by tracking and measuring its performance.

 

This budget has more specific mentions of ICT related items than we have seen in such a document. Given the importance the Government has attached to the NBN, it would seem that – finally – the Government of the day understands ICT. It would be tempting to say that we might have to start all over again in September. But with Malcolm Turnbull likely to be in charge of communications portfolio, and having considerable influence elsewhere, that will not be the case. ICT is so pervasive in modern life that governments can no longer ignore it, as they once did.

From http://www.itwire.com 05/15/2013

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NEW ZEALAND: Telecom Unveils Ultrafast Broadband for Consumers

 

Telecom, New Zealand's biggest internet retailer, has entered the consumer fibre market and says customers will be able to sign up to its ultra-fast broadband plans from tomorrow. The company said its UFB services will initially be available to only customers in areas where Chorus is rolling out its portion of the country's fibre internet network, which will cover 75 per cent of New Zealand by 2020. Chorus won the lion's share of the Government's ultra-fast broadband contracts in 2011 and is responsible for building the network in Auckland, Rotorua, Nelson, Wellington and a large chunk of the South Island. Telecom said it is still running trials with the UFB network builders in areas outside Chorus' footprint (Ultrafast Fibre in the Central North Island, Northpower in Whangarei and Enable Networks in Christchurch). The company, which has around half of the country's broadband customers, is the first of the big internet retailers to offer services on the UFB network.

 

When asked this morning when it would offer UFB consumer plans, Vodafone - which merged with TelstraClear last year - could give no update on timing. A spokesperson said it had been running trials since March last year. Telecom's entry-level plan costs $95 a month and offers download speeds of up to 30 megabits per second and upload speeds of up to 10 megabits per second. The data cap in this plan is 50 gigabytes a month, although Telecom does offer more data in some of its more expensive plans. Telecom's premium plan for $125 a month offers speeds of 100Mb/s down, 50 Mb/s up and a data cap of 50 GB. The company said it would not initially be imposing these data caps on new customers. Landline phone rental services, a modem and installation, are included in these plan, which must be signed up to in a 12 month contract. Telecom also announced a small-business plan and a plan for schools. Orcon and Slingshot entered the market in March and September last year. Orcon offers customers an entry level plan of $75 a month for download speeds of 30Mb/s, upload speeds of 10Mb/s and a data cap of 30 GB. Its pricier plan of $110 a month comes with speeds of 100Mb/s down and 50 Mb/s up with a data cap of 30 GB.

 

Slingshot has plans at a similar price point, with a 30Mb/s down and 10Mb/s up service for $72 and more data and higher speeds in its more expensive offerings. While these companies have been in the market for months, only 2.8 per cent of those able to hook up to ultra-fast broadband had connected at the end of last year. A statement from Communications and Information Technology Minister Amy Adams last month said that as at 31 December, more than 134,000 households and businesses can connect to the new fibre network. Between October 1 and the end of last year, 33,000 "end users" had fibre rolled out to them, the statement said. But of the 134,000 users which can access this faster internet infrastructure, only 3806 or 2.8 per cent had been connected. Over 1300 of these had connected between the start of October and end of December. Although these figures may appear low, Adams' statement said they were in line with "government expectations and overseas experiences at this early state of development".

From http://www.nzherald.co.nz 03/27/2013

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Small Businesses Still Sluggish Online

 

Small and medium-sized enterprises make up the majority of New Zealand's businesses but half of them still do not have a website, according to a new survey. An online questionnaire sent to 1008 businesses at the start of this year showed many were failing to harness the power of digital marketing. Yellow's SME Digital Readiness Survey found 50 per cent of Kiwi SMEs did not have a website and nearly 20 per cent were not using any online tools at all. The survey, conducted by Colmar Brunton, measured how SMEs use digital marketing tools such as social media, websites and mobile applications. Yellow's marketing director Evan Lawrey said the low uptake of websites and use of online marketing was a major concern, especially when compared to the latest research into consumer behaviour. "Each month 57 per cent of Kiwis use the web to search for businesses, products and services and of those 17 per cent use the internet exclusively. If half of all small to medium businesses aren't online, they're missing a huge opportunity."

 

According to Statistics New Zealand, SMEs of up to 20 employees account for 97.2 per cent (455,907) of all enterprises in the country. They employ 30.2 per cent (581,540) percent of all employees and generate about 27.8 per cent of New Zealand's Gross Domestic Product. A similar survey carried out by MYOB late last year showed just 35 per cent of SME owners had their own website and only 18 per cent considered themselves to be early adopters of new technology. Lawrey said many regional businesses appeared to be leading the way versus their big city counterparts. "Surprisingly, we've found it can be SMEs in the main cities that lag behind," he said. "For example just 40 per cent of Auckland businesses are using social media tools such as Facebook, versus 65 per cent in Southland." A national average of 81 per cent of businesses were using at least one online tool. Otago and Tasman beat that with 92 per cent and 93 per cent respectively, while Northland fared the worst with just 71 per cent. Entrepreneur Tenby Powell said business owners were well aware they needed a digital presence but were often "time poor" and not sure where to start.

 

"But, to succeed in the current climate, it is vital business owners keep abreast of digital channels," he said. Powell will be speaking at various free events being hosted by Yellow in May and June, aimed at helping SMEs become more efficient. The survey also showed that of those businesses with a website, 28 per cent planned to invest in mobile channels, either ensuring their site was mobile optimised, building an app, or using text messages to communicate with customers. Of those same businesses, 38 per cent planned to start using search engine marketing, 32 per cent planned to start using search engine optimisation, and 31 per cent intended to invest in video. "These businesses are realising that it's important to keep adding layers to their web offering, be it mobile or search marketing," Lawrey said.

From http://www.nzherald.co.nz 05/08/2013

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New Zealand Starts Consultation on 4G Spectrum Auction

 

­New Zealand's ICT Minister, Amy Adams has released a consultation document for the upcoming 700MHz radio spectrum auction. The consultation will cover government decisions to date, including the technical band plan, acquisition limits, and an implementation requirement. The consultation will also focus on the auction rules, management rights and how best to achieve the Government's objective of increasing cellphone coverage in rural areas. The mobile networks are also being consulted on a potential scheme that would spread payment for the spectrum over time, rather than having a one-off, lump-sum payment as has been the practice in the past. The auction reserve price will be announced closer to the auction. The price does not form part of the current consultation. The possibilities offered by the reallocation of the 700 MHz band of the radio spectrum are enormous, Ms Adams says. "By using this spectrum, it will ensure New Zealand remains competitive on the world stage and continues to improve its productivity, prosperity and economic growth." Indications are that by using spectrum for 4G mobile networks, economic benefits of up to $2.4 billion can be expected over the next 20 years.

From http://www.cellular-news.com 05/15/2013

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Country-Specific Climate Vulnerability Data Now Online

 

Data from a climate vulnerability monitor for 184 nations are now available via an interactive online portal, making them more accessible to researchers, academics and policymakers worldwide. The data are based on the Climate Vulnerability Monitor report, first released at the UN climate conference (COP 16) in Cancun, Mexico, in 2010, and updated in September 2012. The revised data are now available through a searchable Online Data Portal — launched last month (14 February) — which aims to serve as a reference for less developed countries to help them devise strategies for climate change adaptation. The monitor is co-published by DARA, a non-profit research organisation based in Spain, and its Climate Vulnerable Forum, a network of countries that are heavily affected by climate change. "The revised monitor has a new section of analysis labelled 'carbon', focusing on the socio-economic ramifications of pursuing carbon-intensive and climate unsafe activities," Matthew McKinnon, editor of the Climate Vulnerability Monitor, tells SciDev.Net. It draws on peer-reviewed scientific literature and datasets released by the UN, World Bank and Intergovernmental Panel on Climate Change (IPCC).

 

But it adds value to the existing reports by extracting climate change data individually for 184 countries from published reports, such as IPCC assessment reports, its designers say. "Our reports have a specific challenge and focus — to assess the impact of the climate change challenge in socio-economic terms with estimates of impact and vulnerability for 184 countries for 2010 and 2030," says McKinnon. "The IPCC has a much broader focus that goes further into the future." Country-wise analyses for economic costs and mortality resulting from climate change in 2010 and 2030 are available on the data portal. "The data portal will now provide the public, and all interested parties, with direct access to the full set of statistical information that was published in the Monitor last September," McKinnon explains. "The portal allows download, sorting and interactive screen views of the entire Monitor's data, including world maps and also two-page country profiles." Saleemul Huq, a senior fellow in the climate change group at the International Institute for Environment and Development, and a member of the monitor's advisory panel, tells SciDev.Net: "We hope that with the online version, more people will access and use the Monitor at a national level. So far, it's been primarily used to inform policy and debate at the global level."

From http://www.scidev.net/ 03/08/2013

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Study: Mobile Users & Older Generations Are Driving Social Media Growth Around the World

 

A new GlobalWebIndex study analyzing international social media behavior revealed that mobile use and older Internet users are driving growth for Facebook, Google+, Twitter, Pinterest and LinkedIn. To conduct the Social Stream Q1 2013 study, GlobalWebIndex surveyed 31,779 consumers in 31 different countries, examining global social media behaviors during the first quarter of this year. According to the findings, Android and iOS users were more likely to be on social networks than average Internet users. In Japan, iOS users were 133 percent more likely to use Google+ than average Internet users. The trend continued in Germany with iOS users 125 percent more likely to be on Google+, and 73 percent more likely in Italy. Russian iOS users were 51 percent more likely to participate on Facebook; Android users in Russia were 34 percent more likely to be on Facebook. Twitter saw 211 percent more engagement from iOS users in Poland. The upward swing also happened in France where iOS users were 116 percent more likely to be on Twitter.

While mobile use was a key driver of growth for each of the social media platforms, more engagement by Internet users age 45 years and older also impacted international social media growth. Facebook saw a 46 percent increase in users age 45 to 54 years, while Twitter grew nearly 80 percent with users age 55 to 64.

On the whole, Facebook is the leading social media network across the world, with 63 percent of global Internet users possessing a Facebook account. Not only does Facebook lead in penetration of Internet users, it also has the highest rate of engagement at 82 percent, with 51 percent of account holders performing a specific activity on the site within the last month. Facebook statistics from the GlobalWebIndex study do not match up with a recent Guardian article claiming Facebook’s global usage has peaked and appears to be in decline with the loss of millions of global users. But the source of that data, SocialBakers, said that the Guardian interpreted it incorrectly, repeating an earlier misinterpretation. At 359 million active users around the world, Google+ is the second largest social media network. Twitter is the fastest growing social media site globally, with a 42 percent increase in active users globally between Q2 2012 and Q1 2013. Other findings from the study show Russia’s social network vKontake is the second fastest growing platform in the country, while most local platforms outside Russia and China continue to decline. Local social platforms on the rise in China include Sina Weibo, Tencent Weibo and Qzone.

From http://marketingland.com/ 05/03/2013

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EUROPE: Bulgaria’s E-Government Minister to Launch E-Recycling Campaign

 

Bulgaria’s E-Government Minister Roman Vassilev will open an e-recycling campaign in capital city Sofia on April 27. Throughout the day, electronic waste will be accepted for recycling at Alexander Nevsky Sq. This is the first in what would, hopefully, become a monthly event, Vassilev said in a letter to the American Chamber of Commerce (AmCham) Bulgaria, published by chamber. “E-waste, electric and electronic devices that are no longer functional, is a relatively small part of the amount of refuse generated. It is a fact, however, that e-waste contains components that are especially noxious and toxic to the environment and human health,” he said. “Our goal is to show people that it is important to collect and re-use old electronic and electric equipment. On one hand, this will make us more responsible citizens, and on the other hand, the money raised will be used for a good cause.” All proceeds from the initiative will be donated to the ucha.se website, which promotes online teaching using interactive lessons. The recycling point will be set up and operated by local firm Ecologica, between 9am and 4.30pm on April 27 on Alexander Nevsky Sq, near the building of the Holy Synod. The company will also oversee the transportation of the electronic waste and its recycling. The recycling point will accept almost any kind of electronic device – from PCs to fax machines, mobile phones and DVD players, TV sets and washing machines. For more information, visit ecologica.bg or the campaign’s Facebook page (in Bulgarian).

From http://sofiaglobe.com/ 04/25/2013

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UK: 4G Mobile Broadband Coverage Extends to 50pc

 

EE, the first mobile phone company to provide faster 4G mobile broadband, has announced that the service – launched five months ago – will now reach Bradford, Bingley, Doncaster, Dudley, Harpenden, Leicester, Lichfield, Loughborough, Luton, Reading, Shipley, St Albans and West Bromwich in addition to the 37 towns and cities already covered. The company, formerly known as Everything Everywhere, has been focusing its efforts on rolling out what 4G services it can before rivals gain access to spectrum bought in the recent auction and launch products in the summer. EE is using its existing 1800Mhz spectrum, repurposed for 4G, rather than using any spectrum bought under the new spectrum auction. It charges from £15.99 per month. “With these major milestones of 50 towns and cities and 50 per cent of the population, we’re remaining ahead of our schedule to equip UK consumers and businesses with 4G," chief executive Olaf Swantree said. “Our customers are at the heart of our rollout and we are working hard to deliver 4G to 70 per cent of the UK population by the end of this year, and 98 per cent of the population by the end of 2014.”

 

Last week EE announced that 4G was being rolled out to one of the most rural areas of Britain is to be covered by 4G mobile broadband, it has been announced. The company said that it would make 4G available across much of the Northern Fells, delivering speeds of up to 12Mbps over 100 square miles in area that claims the UK’s highest concentration of home workers. More than 2,000 residents will get high-speed broadband for the first time, with headline speeds claiming up to 20 Mbps. The service will cover 84 per cent of the population across the Northern Fells by the summer. BT has already conducted trials in rural Cornwall, funded in part by European money, to experiment with the best ways of deploying wireless and fixed broadband in very remote countryside. EE, which has been trialling the Cumbrian service since May, said it will evaluate usage and behaviour and could develop other plans specific to rural customers.

From http://www.telegraph.co.uk/ 04/01/2013

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NORTH AMERICA: Largest U.S. Municipal Utility Deploys Advanced Smart Grid Network

 

This week, CPS Energy -- the largest municipal utility in the U.S. -- officially announced a new partnership to help deploy a smart grid network. The San Antonio, Texas-based utility, which serves more than 740,000 electric and gas customers in the San Antonio metropolitan area, partnered with Silver Spring Networks to deploy features such as advanced metering and distribution automation. The smart grid network operates on Silver Spring’s open IPv6-based networking platform, which the company says enables utilities and infrastructure operators to deploy advanced smart grid features. “Because we’re all using that standardized [IPv6] platform, we can work with other types of technologies to incorporate them as new technologies become available,” said Lisa Lewis, a spokeswoman for CPS Energy. “This is such a rapidly changing and growing field that as new things become available, as long as they’re formatted and fit this platform, we should be able to plug them in.”

 

CPS Energy would like to develop long-term strategies for making its smart grid more efficient, Lewis said. Thanks to the new partnership, the utility is now investing in plants and resources that have low- or no-air emissions to address concerns over air quality in the San Antonio area, as well as other infrastructure improvements to create efficiencies. Lewis said CPS Energy will now be able to add a spectrum of new devices to the network, like smart meters, smart switches and other technologies that make the grid function more efficiently, thanks to Silver Spring's optimization of the electric grid in San Antonio combined with the company’s mesh network. On the West Coast, the Sacramento, Calif., Municipal Utility District (SMUD) has partnered with Silver Spring since 2009 and has worked on a number of utility improvements with the company, said Don Jacobs, SMUD’s PMO manager and technology coordinator. SMUD plans to work with Silver Spring to go beyond traditional smart grid infrastructure -- a pilot program to extend the Silver Spring infrastructure to host vehicle charging stations is currently being rolled out.

 

Approximately 60 electric vehicle customers will take part in the pilot, Jacobs said. Previously, Silver Spring hosted SMUD’s mesh network, and it helps the utility with two-way wireless communications to all of the smart meters in its service territory. Through the communication, SMUD reads customers’ smart meters and completes billing remotely, which reduces the need for field forces and ultimately lowers overall costs for the utility. As a result, SMUD is able to lower rates charged to customers, Jacobs said. The infrastructure also allows SMUD to offer a Web portal and other tools that customers can access and monitor real-time information on their electricity usage and its cost of their usage. “It also provides the ability for the utility to offer new rates to customers in exchange for the utility’s ability to control or curtail customer’s usage during limited number of critical peak periods during the summer months,” Jacobs said. “The rest of the year, the customer benefits with lower rates in exchange for those few occasions when we may need to curtail it.”

From http://www.govtech.com/ 03/28/2013

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Federal CIO Calls for Government-Wide 'IT as a Service'

 

U.S. CIO Steven VanRoekel, along with acting Office of Management and Budget Director Jeffrey Zients, this week announced the launch of PortfolioStat 2.0, an updated version of the Obama administration's government-wide directive for CIOs to take a hard look at their IT operations with the goal of cutting costs and eliminating duplicative or ineffectual programs and systems. The latest effort has been expanded to include the Federal Data Center Consolidation Initiative, seeking to build on the progress of the initial PortfolioStat launch last March, which officials say is on track to produce around $300 million in IT savings agencies are expected to report by the end of the month. "A key lesson learned is that agencies should evolve their IT portfolios to deliver IT 'as a service,'" VanRoekel writes in a blog post.

 

"Unlike traditional capital models where assets are purchased for individual projects, the service delivery model entails agencies deploying their IT like a business, optimizing it for consumption agency-wide. For example, with cloud computing solutions, agencies have a scalable and transparent way to provision IT services, giving agencies a viable enterprise alternative to often stove-piped, capital IT investments," VanRoekel writes. In total, the agencies and departments working under the PortfolioStat program have identified $2.5 billion in IT savings that can be achieved by fiscal 2015. Driving those cost savings is a shift away from "stovepiped, capital IT investments" in favor of a cloud-based model. Through the multi-year data-center consolidation program, agency CIOs are encouraged to move toward on-demand provisioning of computing power and services that would achieve greater flexibility in scaling up (or down) their IT operations.

 

The government is currently working under a goal of closing 40 percent of its data centers by fiscal 2015. VanRoekel and Zients tout the results of the initial implementation of the PortfolioStat program, saying that agencies have pledged to consolidate or eliminate nearly 100 "commodity IT investments," including duplicative contracts for desktop and mobile devices and multiple email systems within a department or agency. "PortfolioStat will be an ongoing effort, growing each year to incorporate lessons learned and changes in technology," VanRoekel says. "The upgraded process streamlines agency data collection and improves analytics, consolidates the agency's strategic IT direction and management improvements into one central plan, and holds agencies accountable for the goals set through last year's process."

 

A main thrust of the revamped program seeks to enhance the role of agency CIOs by granting them authority over IT governance, security and program-management oversight. Too often, VanRoekel and Zients say, agencies "are managing IT in a decentralized manner, missing opportunities to leverage enterprise scale and leading to inefficiencies and duplication in the allocation of IT resources." In that light, the administration has identified empowering CIOs as a best practice, calling for a more centralized authority within a department or agency that would work under a holistic view of the organization's various IT deployments. Similarly, VanRoekel and Zients call for the implementation of investment review boards comprised of C-level officers to evaluate IT programs in the context of the agency's enterprise architecture and spot waste and duplication.

 

Congress Addresses Inefficiencies in Federal IT

Members of Congress have also been working to address inefficiencies in the federal IT operation. Earlier this month, the House Oversight and Government Reform Committee approved a bipartisan bill that aims to curb waste in government technology. The Federal Information Technology Acquisition Reform Act ( FITARA) would expand the role of federal CIOs, making those at the 16 major civilian agencies presidential appointees and codifying a direct reporting relationship with the agency head. Several leading trade groups representing the technology sector, including TechAmerica and the Software and Information Industry Association, praised the provisions in the bill empowering agency CIOs, but at the same time have warned against other sections they say could create new challenges for tech companies seeking to contract with the federal government.

From http://news.idg.no/ 03/29/2013

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National Digital Public Library Launches

 

The Digital Public Library of America (DPLA) today launched a beta of its discovery portal and open platform. Two years in the making, the DLPA will make available to the public 2.4 million records at its launch, including electronic images, video and audio from America's libraries, archives and museums. It also makes many scientific records available. "You will find gems that include daguerreotypes of ... former [President] Abraham Lincoln, images of women marching for the vote in Kentucky, news film clips of the Freedom Riders during the Civil Rights movement, The Book of Hours, an illuminated manuscript from 1514, Notes on the State of Virginia, written by Thomas Jefferson, and paintings by Winslow Homer," Emily Gore, DPLA Director for Content said in a statement. The portal contains materials found in American archives, libraries, museums and cultural heritage institutions. The portal provides various ways to search and scan through its collection of distributed resources. Special features include a dynamic map, a timeline that allow users to visually browse by year or decade, and an app library that provides access to applications and tools created by external developers using DPLA's open data.

 

"The wonder and joy of entering an expansive library for the first time is truly a special feeling. We are delighted to be able to share this unified, open collection with Americans and the world, and can't wait to see what people discover, and what new applications and knowledge will be created," Dan Cohen, executive director of the DPLA, said in a statement. The effort to build the digital library was led by the Library of Congress, the HathiTrust Digital Library and the The Internet Archive, which provided books, images, historic records, and audiovisual materials. While many universities, public libraries, and other public and private organizations have digitized materials, they are often digital collections that exist in silos. In December 2010, the Berkman Center for Internet & Society at Harvard University, along with the the Alfred P. Sloan Foundation, hosted a conference of leading experts in libraries, technology, law and education to begin work on the digital library project. In October 2011, the Berkman Center hosted hundreds of public and research librarians, technical innovators, digital humanists, and other volunteers who formed six work teams to map out the scope, design, and construct the DPLA.

 

The DPLA portal is powered by a rich repository of information, known as the DPLA platform, and uses an open API that can be used by software developers, researchers and others to create novel environments for learning, tools for discovery and engaging apps. "The DPLA's goal is to bring the entire nation's rich cultural collections off the shelves and into the innovative environment of the Internet for people to discover, download, remix, reuse and build on in ways we haven't yet begun to imagine," Maura Marx, director of the DPLA Secretariat, said in a statement. "Regular users can search in the traditional way using the portal, and developers and innovators can build on big chunks of code and content using the platform -- we're creating access, not controlling it." From the Digital Public Librarys exhibition page: A view of unidentified men protesting segregated facilities outside of Rich's store in downtown Atlanta, Ga., in December 1960.

From http://news.idg.no/ 04/18/2013

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Social Network for Emergencies to Launch in San Francisco 

 

Disasters are scary — there’s no question about it. But as much as they cause fear, they also bring people together, connecting communities in ways that few other incidents can. Focusing on those connections, rather than the catastrophe, is the theory behind the San Francisco Department of Emergency Management’s (SFDEM) new project SF72.org, created to enhance the city’s disaster preparedness. The site, set to launch this fall, aims to connect citizens willing to offer resources and services — from food, water and an extra generator to mechanical services and a place to stay — 72 hours after a disaster occurs. “We wanted to create a message of preparedness that focused on creating communities that made people the star of the show rather than the catastrophe,” said Francis Zamora, public information officer for SFDEM.

 

The site will feature four categories: a place for people to connect and share resources and services; instructions on how to prepare for a disaster, including videos on putting together a kit and making potable water, plus testimonials from those who have survived disasters; a “make” section for users to invent their own ways to help; and an emergency mode, which will switch on when disaster strikes and share live information with the public, plus check for missing persons. Created in collaboration with design firm IDEO, the goal is to make the site approachable and uncomplicated to help people shift from thinking that they should be doing more to prepare to actually taking action. “We want to get people into the sharing mode ahead of time,” Zamora said.

 

SFDEM research shows that communities with natural social networks are more resilient than others, as citizen-to-citizen resource sharing proved necessary during hurricanes Katrina and Sandy. Encouraging communities to connect through a social network is part of the department’s larger plan to enhance San Francisco’s preparedness, said Zamora. For those who aren’t connected online, the department is planning to have leaders from churches and other city organizations log-on to the site and relay the updated information to their social networks in person. SFDEM is also looking into having people sign-in through Facebook or Google, limiting the amount of log-on information needed. SF72.org will be completely open source, so any city around the country could potentially make the concept its own. There’s been regional interest and New York has already contacted the department to learn more about it, Zamora said.

 

The department recently completed a beta test for an app that allowed people to connect with others in the same neighborhood for sharing resources. But nothing is set in stone. “We want it to be device and mobile friendly, but there may not be an app; it might just be a website,” Zamora said. SF72 could evolve after the launch, he said, if, for example, a coder has a people finder that works really well. Zamora said the department is also exploring trusted networks for sharing resources to address privacy concerns about publicly announcing that someone owns a generator. The first phase of work, which was grant funded and included research, design of mock ups and brand and focus groups, cost $399,000. The second phase, which will begin this month, cost $850,000 to complete the website, along with a ShareSF app prototype, according to Zamora. The department is currently looking for partnerships with foundations and the private sector to complete the rest of the project.

From http://www.govtech.com/ 05/08/2013

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How Twitter Is Changing the Geography of Communication

 

Since academics first began studying communication, they’ve been trying to figure out who we talk to and how those networks change with the invention of new mediums of interaction. Who you could talk to, and even what you might talk about, obviously differed between the eras of the covered wagon and the cell phone. And now we have an instantaneous, global and (mostly) free platform for talking to virtually anyone: the Internet. So how has it altered the real-world geography of communication? Some previous efforts to address this question have come out of the workplace (researchers can’t query Google for all of our gmail data, but large international companies can do this with their own employees). There’s only so much to be learned, however, from the email correspondence between a company man in L.A. and his coworker in China. "The holy grail has been to look at people in real life, to look at people outside the workplace, to see when people are on their own, communicating as part of their general course of life, how has the electronic revolution changed that?" says Kalev Leetaru, a University Fellow at the University of Illinois Graduate School of Library and Information Science. "That has been a difficult thing to look at because there hasn’t been much data." Now, however, there is more data than most computers can process coming from public social networking platforms like Twitter. We wrote in late 2011 about some early research suggesting that many Twitter users in fact follow other people located within their same city, evidence, Richard Florida wrote, that the Internet is reinforcing the value of place instead of eliminating it. But now that Twitter is a few years older – and considerably more global – Leetaru and several colleagues have conducted a massive new analysis of the site that suggests the opposite: "In effect," Leetrau says, "location plays a much lesser role now in terms of who we talk to, what we talk about, and where we get our information."

From http://www.nextgov.com/ 05/16/2013

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CHINA: Over 100m Use China's Own 3G System

 

The number of users on China's own 3G mobile network surged 84.1 percent year on year to surpass 100 million for the first time at the end of February, the Ministry of Industry and Information Technology said Monday. At the end of last month, 104.2 million mobile phone users used the home-developed TD-SCDMA. They accounted for 40 percent of the national 3G user base, according to the ministry, which is the IT industry regulator.The ministry added that it's inevitable for the 3G user base to increase while the number of 2G users declined.At the end of February, there were 1.13 billion mobile phone users in China, a rise of 19.88 million from the end of last year. The 3G penetration rate rose to 23 percent from 20.9 percent over the same period.But the TD-SCDMA 3G technology is relatively less commercially mature compared with two other global systems. China Mobile, which adopts the TD-SCDMA, aims to upgrade its network to the faster 4G network and is now building 4G networks in 20 cities across the country.

From http://china.org.cn/ 03/14/2013

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China Seeks Greater Cybercooperation

 

China is open to cooperating with other countries to maintain international cybersecurity, Foreign Ministry spokesman Hong Lei said on Thursday. Hong made his remarks after the Republic of Korea claimed it traced the cyberattacks on its broadcasters and banks on Wednesday to an IP address in China. ROK officials are investigating whether the Democratic People's Republic of Korea was behind the attacks. However, there is no technical proof to back up the claim or DPRK involvement, analysts said. "We have pointed out many times that hacking attacks are a global issue," Hong said at a daily news briefing. "It is in everyone's interests to maintain cybersecurity." Hong said China will work with other countries to build a peaceful, secure, open and cooperative cyberspace, establish relevant rules and conduct constructive cooperation with other countries on the basis of respect and trust. Cyberattacks are "anonymous and transnational", he said. "By using other countries' IP addresses, hackers attack some countries' networks, and this is a common practice." The ROK's Korea Communications Commission claimed earlier that the attacks had used a Chinese IP address to access the targeted computer networks and use software to crash their systems, AFP reported. "The Chinese IP may trigger various assumptions," said Park Jae-moon, KCC's director of network policy. "At this stage, we're still doing our best to trace the origin of the attacks, keeping all kinds of possibilities open," Park said. Wednesday's attacks shut down the networks of main ROK TV broadcasters KBS, MBC and YTN, and suspended financial services and crippled operations at three banks — Shinhan, NongHyup and Jeju. Most of these networks were back and running on Thursday, but a large number of individual PCs were still not operational.

 

According to the Yonhap News Agency, ROK authorities are looking for any clues that show the DPRK was the initiator of the attacks, as it has repeatedly threatened to launch various attacks on Seoul because of new sanctions against the DPRK for its recent nuclear test, and the ROK's annual joint military drills with the United States. Observers said the case shows the deep suspicions between the ROK and the DPRK, warning that it is better for Seoul not to blame Pyongyang before there is conclusive evidence. The ROK's suspicions are groundless, but it shows misunderstandings between Seoul and Pyongyang are expanding to all areas, said Zhang Liangui, a researcher on Korean studies at the Party School of the Central Committee of the Communist Party of China. "The DPRK attaches great importance to cybertechnology and has trained many technicians, so it is possible that Pyongyang can initiate such attacks," Zhang said. "But the ROK still lacks enough evidence to clarify the origin of the attacks. It shows the tension lingering on the Korean Peninsula." Jiang Qiping, an expert on cybersecurity with the Chinese Academy of Social Sciences, told Chinese media that from a technical perspective, one cannot be sure that the DPRK launched the attacks. The ROK media has political motivations to blame the DPRK for the attacks, Jiang added. On Thursday, an ROK military source said that Seoul will increase its cyberwarfare forces to more than 1,000 to enhance preparation for an unprovoked attack, as this week's massive hacking highlighted the potential danger of cyberterror from the DPRK, Yonhap reported.

From http://china.org.cn/ 03/22/2013

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Users May Pay Fee to Use WeChat App

 

Users of Tencent's popular WeChat chatting application may have to pay fees after media reported China's major telecommunications operators are looking to charge users, a senior regulatory official said yesterday.Miao Xu, head of the Ministry of Industry and Information Technology, the regulator, told a forum the ministry is "coordinating" between telecom operators and Tencent on charging fees for WeChat users. The ministry is studying whether users need to pay a small fee to the telcos to use the app, he said."We will consider reasonable requests of telecom companies," Miao said. "But it is not allowed if they try to monopolize the market and contain value-added services like WeChat."According to media reports, China Mobile Ltd, China Unicom and China Telecom Corp, are mulling to charge users for the app because of its large data bandwidth use.Launched in 2011, the app became popular - with over 300 million users - from the second half of last year, posing an increasing challenge to the three telcos.Using WiFi, users of WeChat can use it for free and be able to send text messages internationally, which has threatened the telcos' traditional text messaging services.Tencent's income from value-added services grew 13.8 percent to 3.72 billion yuan (US$590 million) last year.

From http://china.org.cn/ 04/01/2013

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440 Bln Credit Line for Building Smart Cities

 

Banks and investors promised a hefty credit line of at least 440 billion yuan (70.3 billion U.S. dollars) for China's "smart city" projects, according to the Ministry of Housing and Urban-Rural Development (MOHURD).After the China Development Bank announced in January that it would offer at least 80 billion yuan in credit for building smart cities over the next three years, two other commercial banks promised at least the same amount of credit for such projects, according to information released at a MOHURD seminar held on Wednesday.Other institutional investors also signed an agreement in early April to extend another 200 billion yuan in credit for building smart cities, the ministry said.This means that total credit of at least 440 billion yuan is likely to be granted to smart city projects across the country.The ministry, however, did not specify the names of the institutions or the banks.China has promoted the concept of smart cities, including the application of information technology in urban management and the construction of low-carbon architecture, amid the country's renewed urbanization drive.The government has set up 90 smart city demonstration areas and more applications are under review, the MOHURD said.

From http://www.china.org.cn/ 04/11/2013

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Project to Add Users and Raise Web Speed

 

China will add 60 million broadband users and 100 million 3G users in 2013 as well as improve bandwidth speed nationwide under the "Broadband China" project, the Ministry of Industry and Information Technology said Wednesday.This year 35 million users will be added on its high-speed fiber-to-the-home (FTTH) users, up from 94 million by the end of last year. The ministry will also increase the normal home broadband user base by 25 million to 200 million by the end of this year.The ministry said 70 percent of all users nationwide will enjoy broadband services with bandwidth of four megabytes per second (Mbps) or above, which provides users higher Internet speed and better web experience, this year.The increase comes under the "Broadband China" project which seeks to propel the country's average broadband bandwidth capacity in urban regions to 20 Mbps by 2015, five to 10 times faster than the current level.China, the world's No. 1 telecommunications market, will have over 332 million 3G users this year, up from 232.8 million 3G users by the end of last year, the ministry said. By 2015, the ministry sees 450 million 3G users in the country.In Shanghai, the average Internet bandwidth hit 4.70 Mbps by the end of the first quarter.

From http://china.org.cn/ 04/18/2013

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China's Internet Speed Averages 3.14 MBps

 

The average Internet connection speed in China stood at 3.14 megabytes per second (MBps) during the first quarter of this year, according to survey results released Thursday.Shanghai topped the list with an average connection speed of 4.7 MBps, followed by Jiangsu, Beijing, Fujian and Tianjin, according to a report compiled by Qihoo 360 Technology Co., an Internet security service provider.Based on data provided by ChinaCache International Holdings Ltd., a Nasdaq-listed Internet service provider, the average connection speed in China, a country that is home to 564 million Internet users, reached about 2.59 MBps in the fourth quarter of 2012.Meanwhile, speeds varied by region. Connection speeds in 20 of the country's 34 provinces and municipalities, including regions in the northwest, southwest and northeast, were slower than the national average, according to the Qihoo 360 report.Connection speeds in nearly 60 percent of provincial capital cities were faster than that of other areas in the provinces.The fastest average connection speeds occurred between 4 a.m. and 6 a.m., while the slowest speeds were recorded between 8 p.m. and 9 p.m.Connection speeds were fastest on Tuesdays and slowest on Saturdays, on average.According to the most recent Akamai State of the Internet report, a quarterly international Internet traffic report, the global average broadband speed dropped 6.8 percent to 2.8 MBps during the third quarter of 2012.

 

At the national level, the Republic of Korea had the highest speed, at 14.7 MBps. At 54.1 MBps, Hong Kong recorded the highest average peak connection speed.To narrow the "digital gap," the Chinese government has pledged to upgrade infrastructure to allow more areas -- notably, impoverished rural regions -- access to faster Internet services.The Ministry of Industry and Information Technology (MIIT) said in its annual plan that it will build 180,000 base stations this year to provide 3G mobile Internet service to 100 million users.Broadband Internet services will reach an additional 25 million people, and 70 percent of broadband subscribers will have access to connection speeds of 4MBps or faster, according to the MIIT's plan.The government also hopes to expand the fiber-to-the-home (FTTH) service, an integrated family broadband system, to at least 35 million additional households this year, according to the plan.By the end of January, the number of broadband users in China stood at 177.37 million and 3G users reached 245.88 million.

From http://china.org.cn/ 04/19/2013

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JAPAN: Enhancing Astronomical Observatory with Supercomputer

 

National Astronomical Observatory of Japan (NAOJ) last week launched operations of the purpose-built Atacama Compact Array (ACA) Correlator supercomputer system to empower its existing Chile-based radio teleascope project for better processing massive sets of signal data and make high sensitivity observations. The new ACA will be employed as part of the Atacama Large Millimeter/submillimeter Array (ALMA) project, a Chile-based radio telescope featuring unprecedented sensitivity and resolution. The new supercomputer system comprises of 35PRIMERGY x86 servers from Fujitsu and a specialized computational unit. The ACA Correlator meets the rigorous requirements demanded by the project. It includes computational performance capable of performing real-time processing of 512 billion samples of telescope radio signal data per second at a computational rate of 120 trillion operations per second, as well as the ability to ensure stable operations under harsh environmental conditions at an altitude of 5,000 meters and pressure of 0.5 atmospheres.

 

The system will be responsible for processing massive sets of signal data from 16 antennas on its own, and help make high sensitivity observations. With the ACA Correlator, it is possible to process extremely weak radio wave signals from far-away astronomical bodies by splitting up and processing roughly 500,000 frequency bands and outputting the data in a format that is optimal for observation. This enables resolution capability that makes it possible to observe, for instance, the travelling of a gas in space at a speed of five meters per second. “With the observations from ALMA, we hope to gain insights into such mysteries as how galaxies have formed and evolved, how planetary systems orbiting around a Sun-like star are formed, and whether the origin of life is to be found in the universe. The data processing performed by the ACA Correlator system is essential for these types of radio astronomy research. I am confident that ALMA will open new horizons for astronomy,”said Professor Satoru Iguchi, East Asia ALMA Project Manager, NAOJ.

 

Set at 5,000 meters above sea level in the Chilean Andes, ALMA is a massive radio telescope developed through a partnership among East Asia (led by NAOJ), North America and Europe. The telescope is capable of producing astronomical radio wave images with the world’s highest resolution.The facility consists of 66 antennas arranged in a 18.5 km-diameter array, equivalent to the span of the Yamanote railway loop encircling the central part of Tokyo, and by processing millimeter/submillimeter wave signals from each antenna, it is possible for the antennas to act as a single, giant telescope that can generate radio wave images with the same resolution as those produced by a massive 18.5 km-diameter parabolic antenna. This makes it possible to see the dark regions of the universe that cannot be observed at optical wavelengths, such as galaxies that were formed shortly after the beginning of the universe, the birth of stars, planetary systems like our solar system, and matter related to the origin of life, such as of organic molecules.

From http://www.futuregov.asia/ 03/19/2013

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Japan Improves Bidding Processes with IT

 

Wataru Kobayashi,Director-General for Research and Development at the Japan Construction Information Center , shares with FutureGov how the country was able to improve the efficiency of the construction industry’s bidding processes with its “Electronic core bidding system”. The ‘Electronic core bidding system’ was developed exclusively for the construction industry as support to Japan’s rapidly growing construction and engineering boom which started in the 1980’s. The objective was to develop a highly flexible e-bidding system that can facilitate a smooth bidding process for vendors and suppliers looking into to doing business with government agencies. This was made in accordance with the vision of the Local Promotion Action Programme established by the Ministry of Land, Infrastructure, Transport and Tourism . “We call it ‘Electronic Core Bidding System’ because it provides all the functions necessary for bidding-related work,” says Kobayashi.

 

“In addition, it also features advanced information security functions such as public key cryptography technology to secure bidding transactions and other confidential information.” Prior to the establishment of the system, various e-bidding systems co-existed which resulted to confusion among bidding participants on how to navigate each system. “By using the core system it greatly eased the burden for the bidding participants and also enabled us to move away from redundant investments associated with developing e-bidding systems. “Furthermore, we’ve also heard that it enabled suppliers and vendors located in far places to take part in the bidding because it has made the whole ‘doing business with government’ more accessible and competitive.”

 

To promote the use of the ‘core system’ nationwide, the Japan Construction Information Center (JACIC) and the Service Center of Port Engineering (SCOPE) established a Consortium in order to support the smooth introduction of the electronic bidding system to a wide range of public purchasers including local government agencies. Through the Consortium, specifications and provision conditions for a flexible electronic bidding system will be considered based on the electronic bidding system of the Ministry of Land, Infrastructure, Transport and Tourism according to the needs of public purchasers and know-how of IT vendors. “As of of March 2011,639 organisations have adopted the system. This comprises of 8 national ministries, 17 public corporations, 45 prefectures, 18 ordinance-designated mega-cities and 551 municipalities,” he says.

From http://www.futuregov.asia 03/26/2013

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Apps Convert Smartphones into Home Monitoring System

 

Worried about what your dog is chewing on when you’re at work, or whether your home is secure while on vacation? New apps can transform old smartphones into remote security cameras for home monitoring systems. Presence, which was launched late last month, converts a spare Internet-connected iPhone, iPad or iPod Touch into a free video camera with real-time video and audio streaming, and motion detection and notifications.“Essentially we give you an inexpensive security system that you can use to monitor your house, or help you watch your kids, cats, elderly relatives or act as a baby or nanny cam,” said Gene Wang, chief executive of the Palo Alto, California-based company People Power. Unlike traditional monitoring systems that can be expensive and need technical knowledge to install and use, Wang said Presence is a free do-it-yourself system that can be set up simply by downloading and configuring the app. To use it consumers install and login to their account on two devices - for example two iPhones. Then they can start the camera within the app on one of the devices and it can be viewed from the app on the other. Triggers can also be set to record when motion is detected and to send alerts. The app can help to avoid false alarms, according to Wang, because it sends a video clip in an email to the user showing the motion that triggered the alert.

 

“With these high-end security systems, you have a lot of false positives and then the security company and police come out and it turns out it was your cat knocking over a broom or something like that,” Wang explained. He added that many people have replaced their old smartphones with new ones and a monitoring system would be a good way to make use of the old devices. Another app created by a company called People Power 1.0 for iPhone and Android reads electricity meters in real time to show consumers how much they’re spending and whether they are going over budget. “The center of computing has switched to these smart computers that we all carry in our pockets,” Wang explained. “What people are going to want to be able to do is control their personal Internet of Things from their hands,” he added, referring to Internet-connected devices in the home. The company also plans to work with underfunded public schools to help them set up security systems using old devices donated by the community. Other apps have similar functions. AirBeam is a home monitoring app for iOS that allows users to access video feeds from a Web portal. Izon is an app that streams real-time audio and video from iZon cameras to iPhone and Android devices, and Ivideon, for iOS and Android, also lets people build their own surveillance system

From http://www.japantoday.com/ 05/07/2013

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Japanese University to Deploy Supercomputer

 

Information Technology Center of Nagoya University, Japan will deploy a high-performance supercomputer to enhance its advanced research and academic purposes. Provided by Fujitsu, the new supercomputer is expected to start running from October 2013. Nagoya University is the largest national university in the Tokai region and a centre of academics and research. Its IT centre is a shared resource for universities and researchers conducting academic research throughout Japan. It has a total number of almost 1,800 academic staff, and over 15,000 students both undergraduates and postgraduates. Since December 1981, numerous researchers have used the mainframe computers and supercomputers deployed there, mostly for work on science and technology. The new supercomputer will come with a theoretical peak performance of 561.4 teraflops, and will be scaled up in the future to 3,662.5 teraflops, making it one of the biggest systems in Japan and the largest in the Tokai region.

 

“The IT center will use the new supercomputer to accelerate the use of its high-performance computing in more and more fields, from initial-stage research to large-scale studies and industrial applications,” said Prof Yoshito Itoh, Director of the IT center, Nagoya University. This project aimed to expand and invigorate the computational-science community, which includes the next generation of researchers, and return benefits to society through scientific results, he added. “The new system will also comprehensively support large-scale simulations using massive storage systems and giant 3D screen virtual-reality systems. Additionally, planned system upgrades will bring sought after computational services along with even better energy efficiency,” he explained. The new system consolidates the IT Center’s three existing systems: the supercomputer system, application server, and information-academics platform. It was designed to meet demands for more computing capacity, to make computing resources in other academic areas, to create new computational services, and to help educate people who will reach into new areas of inquiry.

From http://www.futuregov.asia/ 05/15/2013

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S. KOREA: Fine on 'Excessive' Exposure Causes Online Stir


A decree to fine those who engage in “excessive” public exposure passed at a Cabinet meeting presided over by President Park Geun-hye ignited controversy Monday. The decree is expected to go into effect starting March 22. People were outraged by the 50,000 won fine, as it brought back memories of similar restrictions on skirt lengths in the 1970s under the rule of the late President Park Chung-hee. Many netizens criticized the decree as a signal of a return to the authoritarian era. Social networks services, such as Twitter and Facebook, were buzzing with critical comments ― ranging from who decides the standards of decency to whether the decree will apply to swimming pools and gymnasiums. “What can I do now if I am fined 50,000 won?” twitted Kwak Hyun-hwa, a 32-year-old female comedian, with a photo of her wearing a sleeveless dress.

Kim Seong-hyun, head of the Progressive Justice Party’s Gyeonggi Province office, said, “I am disappointed that the government approved the excessive exposure bill at its first Cabinet meeting at the time of a security crisis. I need a government which I can rely on!” A female Twitter user said that she hates it when somebody looks at her legs, but would be more upset if police used a tape measure to check out the length of her skirt. Another netizen posted a photo of President Park wearing a swimming suit, asking whether it violates the law. The government said that people can be fined if they expose their naked body or expose any part of their body which should otherwise be concealed. “If their indecent exposure provokes shameful feelings and discomfort to others, they can be fined 50,000 won,” said police in a statement. However, they did not elaborate further on standards of “exposure and the level of shame and discomfort” in detail.

From http://www.koreatimes.co.kr 03/11/2013

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The Socially Underprivileged Are Also Alienated from Information Access

 

It has been surveyed that four social minor groups including the disabled, low-income brackets, farmers and fishermen and elderly people have very limited access to mobile information compared with the ordinary people. The government is planning to support the socially underprivileged regarding the mobile information access.According to the survey on the information gap conducted by the Ministry of Future, Creation and Science and National Information Society Agency (NIA), the rate of mobile information access the four underprivileged groups have on average is only 27.8% compared with that of people in general. The stark gap is believed to stem from the low Smartphone penetration rate of the minor groups. Their Smartphone ownership rate is only 21.7%, one third of the rate of the ordinary people (61.5%).The Future Ministry is planning to provide Smart gadgets for the underprivileged and information and communication assistive devices for the disabled in order to narrow down the mobile information gap.The survey also shows that the PC-based information access rate of the minor groups have continued to increase to 74%, up 29%P from 2004.The PC penetration rate (68.7%) and the Internet access rate (46.8%) of the underprivileged are still 13.6%P and 31.6%P lower than the average rates of the ordinary people (82.3% and 78.4%) respectively. But the gap is being decreased every year.

From http://www.koreaittimes.com/ 03/13/2013

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Gov't Demonstrates Smart Highway

 

The Ministry of Land, Infrastructure, and Transport will hold a demonstration until Tuesday to present the developments of a state research project to establish accident-free smart highways. The ministry held its first presentation on a section of highway near the Deokpyeong resting place in Gyeonggi Province on Thursday. The ministry demonstrated a safety technology which allows vehicles to use next-generation telecommunication technology to share information, such as traffic accidents, broken cars, or falling objects to avoid dangerous situations. It also demonstrated a warning system for deviating vehicles and a technology to prevent serial road accident. A ministry official said that when smart highways are successfully realized, it will decrease highway traffic accidents and reduce traffic congestion. The government plans to realize smart highways until next July by combining up-to-date information technology with automobile and road technologies. The 86-point-eight billion won project was launched in 2007.

From http://world.kbs.co.kr/ 05/10/2013

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South Korea Uses Video Collaboration Tools for Disaster Management

 

The National Emergency Management Agency (NEMA), South Korea, has deployed video collaboration solutions to improve communication and collaboration among its teams throughout the country. NEMA, the first independent disaster management government authority in South Korea, has emergency response teams in 17 cities and provinces in the country. The video solutions deployed by the agency will allow these teams to talk and share content through video sessions. The system allows any number of teams to join the video call, accelerating decision-making and information sharing during crises. In addition to connecting remote teams with NEMAheadquarters in Seoul, the video solution, provided by Polycom, also allows NEMA teams to collaborate efficiently with decision makers and other concerned agencies in the government, such as the National Police Agency. Quick communication allows these organisations to share information in real-time, such as videos of affected areas and on-site reporting. The video collaboration system adopted by NEMAinteroperates with the agency’s existing IT infrastructure and video and voice systems. Video conferencing works even in unstable or congest networks. Video solutions by Polycom were used by heads of local governments to communicate and make decisions when Typhoon Bolaven hit Korea in 2012.

From http://www.futuregov.asia 05/20/2013

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MSIT Poised to Revamp Korea’s Online Search Service System

 

The Ministry of Science, ICT and Future Planning (MSIT) has set out to improve Korea’s online search service system. Many believe MSIT’s such move is probably taking aim at NHN, the operator of Naver (S. Korea’s most popular search engine) since NHN is currently being investigated by Fair Trade Commission (FTC) for alleged power abuse and unfair trading. The MSIT said Wednesday that a research team comprised of experts from academia and research centers will be set up to draw up the principles of sound online search services. And MSIT mentioned that the setup of the research team has nothing to do with the FTC’s probes into NHN. However, given that Naver’s share of the online search market exceeds 70%, MSIT’s attempt to overhaul online search services cannot stay completely irrelevant to NHN. An official from MSIT said, “Studies on the current situations of online search service markets, both domestic and overseas, will be conducted to make sure the domestic online search service market is headed in the right direction.”

From http://www.koreaittimes.com/ 05/23/2013

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MALAYSIA: Launching GIS Portal for Youth Welfare and Development

 

The Malaysian Youth Development Research Institute launched a GIS-based portal which aims to help organisations effectively plan and implement their youth development programmes more efficiently. The portal provides users with access to 49 types of interactive maps based on the following categories: number of youth associations, number of sports centres, involvement of youth in society clubs, engagement of youth in deviant behaviour, economic well-being, overall health and other social and psychological indicators. The Primary data was derived from a study conducted by the Youth Development Research Institute of Malaysia (IPPBM) where more than 20 per cent of the respondents are young people from 78 districts. Meanwhile, secondary data was collected from repositories of various authoritative agencies in the Malaysian Government and other concerned stakeholders. The agency hopes the portal can serve as a catalyst that will influence policy and human resource development in country. In addition, it also hopes to eventually increase the provision of funds allocated to youth development by presenting the data to policy makers.

From http://www.futuregov.asia/ 04/17/2013

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PHILIPPINES: Kindergarten Students Taught ICT in City

 

The City Social Welfare and Development Office (CSWDO) and the local government of Marikina in the Philippines has recently launched the E-Mobile learning Centre to introduce IT to pre-schools children. In cooperation with the Rotary Club of Manila 101, the programme aims to give free basic computer knowledge to kindergarten, preparatory and nursery students before they start formal education, said Marikina City Mayor Del de Guzman. The centre will be equipped with seven desktop computers and several learning materials required for teaching. “Right now we have 25 Daycare Centers in Marikina. We thank the Rotary Club of Manila 101 for their initiative in bringing the e-mobile center to the city and sharing computer knowledge to our students,” De Guzman said. Also, an e-mobile van will be sent to day care centres in the city and conduct two-day seminar training with up to two hours teaching time for each session. The training programme will be led by local government units and volunteers from rotary club members.

From http://www.futuregov.asia/ 03/15/2013

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Philippine Province Launches Eservices Facility

 

The Bureau of Internal Revenue (BIRs) District Office in the city of San Fernando , La Union province, recently launched an eServices facility to help taxpayers easily navigate through BIR’s many online services such as e-FPS (e-Filing and Payment System), e-REG (e-Registration), and e-Accreditation among others. The City of San Fernando is the capital city of La Union and the regional centre of the Ilocos Region. It is located in the Northwest of Luzon Island, one of the three biggest islands in the Philippines. The facility, which the agency called the e-lounge, is a room similar to that of internet cafés, where taxpayers can access BIR’s e-services free of charge with the BIR district staff guiding users as they go online. "This facility will provide taxpayers with free internet facility to access the various eServices of the BIR, increase the number of taxpayers availing of the eServices and to improve efficiency of taxpayers’ service,” a spokesperson from BIR said. In addition, taxpayers can also download 31 interactive forms, as part of BIR’s paper-less transactions. Meanwhile, Arnel Guballa, BIR regional director in Ilocos, said both the BIR and taxpayers will benefit from the facility because it lessens the burden carried by both parties in their transactions using the regular method.

From http://www.futuregov.asia/ 04/17/2013

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The Philippines Expands ‘Wireless Access for Health’ Programme

 

The Department of Health(DOH), the United States Agency for International Development(USAID) and other participating stakeholders unveiled plans to expand the Wireless Access for Health (WAH) programme which aims to improve the quality of health care planning and delivery nationwide. The WAH is a public-private collaboration that focuses on streamlining the reporting process at clinics and hospitals in the Philippines and improving access to accurate and timely patient information for clinicians and decision makers. It uses 3G wireless technology and builds upon the existing Community Health Information Tracking System (CHITS), an electronic medical records system developed by the University of the Philippines, Manila.

 

Since its launch in 2009, the programme has been successfully adopted in 37 city and rural clinics within and outside of the Tarlac Province. The clinics serve more than 2,000 patients a day and, as of March 2013, more than 250,000 patient consultations and 220,000 patient records have been recorded through the WAH platform. The expansion is being led by RTI International,the University of Philippines, Smart Communications and Qualcomm Incorporated, through Qualcomm Wireless Reach,the Zuellig Family Foundation (ZFF) and the DOH Ilocos Regional Office. DOH-Ilocos will be leading the expansion of the programme in four provinces by providing capacity building trainings. The four provinces are: Ilocos Norte, Ilocos Sur, La Union and Pangasinan. Meanwhile, ZFF will be leading the expansion in Visayas and Mindanao, two of the Philippines largest islands. In this role, ZFF will provide support and funding for software development and training.

From http://www.futuregov.asia/ 05/02/2013

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The Philippines to Enhance R&D Capabilities with Supercomputer

 

The Department of Science and Technology and the University of the Philippines announced yesterday that they will be leveraging the world-renowned IBM Blue Gene supercomputer to support key priority R&D projects focused on reducing poverty.  According to an official statement, the first pilot trial of the supercomputer aims to tap its high performance computing capabilities to improve weather forecasting in the country. “The IBM Blue Gene supercomputer will be most applicable to DOST’s major programs such as The Nationwide Operational Assessment of Hazards and Smart Agriculture (NOAH), “said DOST Secretary Mario Montejo.  “First we will work toward Blue Gene’s integration to Project NOAH to provide more advanced seven-day local weather forecasts. We can also use it to run various weather models and validate the accuracy of results almost real-time.” The Philippines, being in the typhoon belt, makes it severely affected by natural disasters such as typhoons and floods leaving massive losses in property, livelihood and lives. The Supercomputer will help local scientists process and gain insights from the data collected, to produce faster, more accurate forecasts and improve localised weather prediction for the country. This will enable them and various government agencies to better prepare disaster preparedness plans. The DOST also revealed that other possible projects to be supported by the IBM Blue Gene supercomputer include flood management and genomics.

From http://www.futuregov.asia/ 05/17/2013

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SINGAPORE: New Mobile App to Help Stroke Patients, Doctors

 

SINGAPORE: To reduce the time taken to help stroke patients, A*STAR is testing out a new mobile app called "iStroke". It will help doctors from different departments (eg: neurosurgeons, neurologists, radiographers, nurses) communicate more quickly during an emergency. Currently, they rely on phonecalls. But the new app means they can also send videos, pictures and CT scans -- to discuss the symptoms and appropriate treatment for the stroke patient. Doctors said that another advantage is that the treatment and discussion can be recorded, which is useful for teaching and research purposes. The app will be tested at the National Neuroscience Institute for six months, and feedback will be provided to the Bio-imaging Consortium at A*STAR.

From http://www.channelnewsasia.com/ 03/12/2013

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Singapore to Install CCTVs to Control Parking

 

The Land Transport Authority (LTA) today announced that it will install Close Circuit Television (CCTV) Cameras at 30 locations across Singapore to deter illegal parking. The announcement is part of LTA’s ongoing initiative to use technology to optimise resources needed for parking enforcement and improvement in traffic flow. LTA has already conducted a trial by installing CCTV cameras in two popular locations in Singapore. With the cameras, illegal parking was detected and deterred successfully, improving traffic conditions, and encouraging LTA to deploy the same technology across the country. The 30 locations were selected based on factors such as high incidence of illegal parking, traffic congestion, impediment to smooth travel of public buses and safety concerns for pedestrians. The installation will begin in the second quarter of 2013 and will be completed by 2014. LTA has released two tenders for the installation and operation of the CCTV cameras. The need for expansion to other locations will be reviewed after implementation.

From http://www.futuregov.asia/ 03/18/2013

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Singapore Polyclinics Launches Mobile App for Asthma Care

 

SingHealth Polyclinics (SHP), and Integrated health Information Systems (IHiS) under Ministry of Health has today launched a mobile app for asthma care management called “AsthmaCare Buddy”. The new mobile app is the first of its kind in the region to provide asthma patients with key information on the disease and easy to use tools to pro-actively manage their condition and live a healthy lifestyle on the go. “AsthmaCare Buddy is part of SingHealth and IHiS’ efforts to extend care for chronic disease patients beyond the clinic walls, to patients’ homes anytime and anywhere,” said Benedict Tan, IHiS CIO for SingHealth.  Two years ago, IHiS started developing its first mobile health diary for rheumatoid arthritis patients. The development has continued to cover for diabetes, renal disease, before the most recent one— asthma patients, according to him. 

 

“These applications have enhanced doctor-patient communications and care at SingHealth institutions, and we will continue to develop applications for more chronic diseases,” he added. The AsthmaCare Buddy app will give people suffered from asthma clear instructions on what to do when they experience the various conditions of their disease.  It allows users to take control of their asthma management through close monitoring and recording of their disease condition. Tools, such as the peak flow meter record, asthma check assessment and action plans, will enable the users to review their asthma patterns and progress at home. They can share their management progress with their doctor.

 

The app features three key sections:

• Action Plan: it will guide the patient using colours of the traffic-lights on what to do to control his or her asthma depending on the assessment done in Asthma Check. Red prompts the user on medicines and dosages to take when he or she is having an asthma attack. Yello when the user feels the onset of asthma; and the green when he or she is well.

• Asthma Check: it features a health diary with simple questions for the user to input information on his asthma condition, and teh readings from his peak flow meter assessment.

• Record: translates the data entered into graphs on the mobile phone, which the user can show the doctor at his next clinic visit.

 

The record and graphs help provide the doctor a more comprehensive view of the progress of the patient’s medical condition between his clinic visits, as well as to facilitate diagnosis and effective treatment. The app also comes with spatial location information to the nearest General Practitioners and is now available for free from the App Store for iPhone and iPod Touch. Work is under way for Android version.  Statistics show that asthma effects about 10% of the Singapore population aged between 18 to 65 years, and SingHealth Polyclinics see more than 17,000 patients with asthma yearly.  “Patients with asthma are prescribed a variety of inhalers and medicines to take, and in varying doses depending on their condition at any point in time,” said Dr Tan Ngiap Chuan, Director of Research from SingHealth Polyclinics.

 

Chuan explained that during the asthma attack on orset of an attack, many patients get confused about their medication and doses, and would eventually under or over medicate. “This affects the severity of the attack and recovery time,” he said and added that the app will help inform the patients of what to do exactly, once they choose red, yellow or green for their condition. “All information they need is at their fingertips,” he said. For Chuan, the challenge is how to motivate the patient to avoid asthma triggers and take medication daily on a long term basis, to control the disease and prevent attacks. “AsthmaCare Buddy empowers the patient to better manage the disease and is highly motivating with the graphs in the health diary giving him immediate and objective feedback on how well the patient is managing his or her asthma,” he said.

From http://www.futuregov.asia/ 04/02/2013

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New Homes in Singapore to Be Pre-Wired with Optical Fibre

 

New homes in Singapore must be pre-wired with optical fibre starting from May 1, as per the recent launch of the Code of Practice for Info-communication Facilities in Building (COPIF) by the Infocomm Development authority of Singapore (IDA). Under the new COPIF 2013, optical fibre termination points have to be pre-installed in all new homes. This is to facilitate ease of access to fibre broadband services for new home owners, said the IDA. The cabling with capability of carrying data speeds of over 1 Gbps will be provided to each living room and bedroom in all new homes, the IDA explained. "The changes in this COPIF are to ensure that homes are built for future infocomm needs brought about by developments such as the nationwide deployment of the Next Gen NBN, the increasing mobile penetration rate, and the increasing pervasiveness of smartphones, and other mobile broadband-enabled devices,” said IDA’s Deputy Chief Executive and Director-General (Telecoms & Post) Leong Keng Thai. He added that these changes will benefit consumers and improve their mobile and broadband experiences.

 

The new COPIF also involve the provision of rent-free Mobile Deployment Space (MDS) requiring developers and owners of buildings and developments to provide space for the deployment of infrastructure for enhanced mobile coverage in existing and new developments. The MDS requirement will vary depending on the size of the developments, or the mobile coverage area of the developments. The requirements will be over and above space requirements currently specified in COPIF for telecommunication operators, said the IDA. However, there will be some flexibility given to developers and owners of building and developments in meeting the new MDS requirements, the IDA added. The developers and owners of buildings and developments will only need to provide the MDS when it is asked for by mobile operators. Moreover, the COPIF 2013 involve the use of space and facilities to serve beyond the boundaries of a development.

From http://www.futuregov.asia/ 04/22/2013

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Improving Library Services in Singapore with ICT - Part I

 

Lee Kee Siang, CIO and Director, Technology & Innovation, at the National Library Board (NLB), Singapore, discusses with FutureGov the role different technologies play in improving library services and NLB’s ICT plans for the near future.

 

How do you think ICT can resolve challenges that libraries are facing in the digital age?

Within NLB, we rely on technology to help us to create new services and improve existing services, particularly with the changing habits and reading styles of our patrons. IT is becoming more and more critical to be able to reach out to different patrons with different reading habits and lifestyles The adoption of e-resources is growing exponentially, but we see print and electronic content as complementary. To make a library service complete for a reader, physical print and online resources must co-exist. Offering electronic content will help us remain relevant, particularly for the younger generation that demands instant gratification through access to e-resources.

 

What technology does NLB currently use?

Our core library management system and RFID technology are the foundations of all our IT systems. RFID technology gives patrons a seamless experience of borrowing and returning library items. Last year, we upgraded the technology to allow patrons to borrow multiple items together without having to scan each one individually. Patrons can return the items at book drops anywhere in the city, and RFID technology will immediately detect the return. We are also focussing on using search engines to drive our content. We want our information to be “GYM-able” – available on Google, Yahoo and Microsoft search. When patrons look for information, these are the search engines they use, so we are making sure that our information is available within the first two pages of the search results, and then pointing them back to our website.

 

Which areas are you expanding in? What are your plans for 2013?

We want to leverage mobile technology to reach out to patrons. The mobile penetration rate of Singapore is more than 150 per cent. One capability we want to create is using an app to check out library items. Once you scan the barcode of an item, the app will send a signal to our database to check the item out and disarm the RFID security tag. We are also working on a feature to allow patrons to scan the barcode of books they see in stores to check if the library carries the item. If the book is available, patrons can reserve it immediately. On top of that, we will try to leverage on electronic content searches. Today, our patrons face several issues in finding e-resources conveniently. While publishers have generated a lot of electronic content, access is dependent on different content aggregators. Patrons don’t always know about specific aggregators such as OverDrive. We want them to just have to key in the title they’re looking for in a search engine, and we will tell them where it’s available. We’re working with various content aggregators and publishers to offer this service.

From http://www.futuregov.asia/ 04/25/2013

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Improving Library Services in Singapore with ICT - Part II

 

FutureGov continues our conversation with Lee Kee Siang, CIO and Director, Technology & Innovation, at the National Library Board (NLB), Singapore, to discuss the growing importance of data sharing and analytics.

 

Do you think that the role of the library in society is changing?

I think the role is still the same. We’re still promoting readers for life. What has changed is the technology and channels of reaching out to patrons. In the past, they came to libraries to borrow books, but today, we have to reach out to them. We are adapting to the technology that patrons use and their new lifestyles. Even online, though we have a website, people don’t always remember the URL. They use search engines, so we try to use that to point them to our website. We use the same kind of approach in the physical and the digital space - reach out to where patrons are and bring them back to us.

 

Does NLB use any data analytics?

We use data analytics for two things. The first is the characteristics of patrons – their age, their behaviour in terms of the books they read. This helps us optimise our acquisition of resources. For example, while loans of physical books have increased over the past five years and continue to grow today, the use of electronic resources has grown exponentially. We recognise the demand for both print and digital publications, and can plan accordingly. The second is spatial data – looking for patterns in branch usage, whether people use libraries in their residential neighbourhoods or in their workspaces. This helps us in library planning. For example, we’ve open a few libraries in malls to attract more youngsters. This year, we are planning to open up some of our data to the public. We want to allow individuals to use our data to come up with new services and applications that may be useful for patrons. This would include data about our catalogue, locations, events, etc. Eventually, we also want to share aggregate data on library usage, such as information on popular genres or titles. Currently, we’re looking at a proof of concept with OneMap (Singapore’ geo-spatial data portal). It will probably remain for internal use this year, and exposed to the public at the end of this year or next year.

 

What challenges do you face today? What do you think are the critical factors of success?

The greatest challenge is not the technical implementation, but conceptualising new ideas, and adapting technology and business needs together to resolve problems. Luckily, I have a team of efficient and effective IT staff that understands the business, and is aware of the technology out there. Beyond a competent IT team, buy-in from the users is critical. It’s important as part of service delivery to engage citizens to try out new services and give feedback, so we can fine-tune services before deployment on a large-scale. We also need strong collaboration within NLB staff, especially those working in the libraries and acting as front-liners to the patrons, to understand how technology can be used to provide a useful service to our patrons.

From http://www.futuregov.asia/ 05/03/2013

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THAILAND: A Flurry of Activity as 3G Launch Looms

 

Players in the telecommunication industry are actively pursuing partnerships and pushing for mass mobile-phone-number portability, while the two state telecom agencies are continuing their attempts to keep control of their spectra. All this activity has been sparked by the planned launch of third-generation wireless broadband on the 2.1-gigahertz spectrum and the approaching end of cellular concessions.

 

POSSIBLE 4G PARTNERSHIP

Newly appointed TOT president Yongyuth Wattanasin recently remarked that one option to secure a bright future for the agency was to seek a business partnership with Advanced Info Service (AIS), its concession holder. TOT is keen to talk with the largest cellular operator on possible joint development of 3G and 4G service on their adjacent bands of the 2.1GHz spectrum. "We're waiting for AIS to talk with us on this possible collaboration," he said. The band of AIS subsidiary Advanced Wireless Network (AWN) is adjacent to that of TOT. Each holds 15 megahertz of the 2.1GHz spectrum. TOT began providing 3G-2.1GHz service on its own spectrum many years ago, while AWN is expected to launch its 3G service on the same spectrum next month. TOT is testing the 4G service on 100 base stations along the main Skytrain route. A TOT source said the agency was even interested in joining with AIS to take care of the latter's customers who may fail to switch to other networks after the concession expires in March 2015. TOT estimates that AIS might not be able to shift all of its more than 35.7 million subscribers to AWN's network in 2015, and about 10 million subscribers will be left in the AIS network at that time.  TOT might ask AIS to lease its network to service these 10 million customers on a revenue-sharing basis, the source added.

 

PUSH FOR MASS NUMBER PORTABILITY

AIS and True Corp have urged the National Broadcasting and Telecommunications Commission (NBTC) to fast-track portability of mobile-phone numbers between the two under a mutual agreement. The portability scheme allows users to switch providers while keeping their existing phone numbers. Both AIS and True want to speed up this process to give their premium data subscribers access to their subsidiaries' 3G-2.1GHz networks. Currently the combined portability capacity of the five telecom operators - AIS, Total Access Communication (DTAC), TrueMove, TOT and CAT - is 40,000 phone numbers per day. However, TOT and CAT will be unhappy if mass number portability results in a rapid loss of concession revenue. To increase the portability capacity, all telecoms would also have to invest more to expand their existing number-transfer systems, and TOT and CAT do not see how they would get any benefit from this. Information and Communication Technology Minister Anudith Nakornthap said he also did not see how TOT and CAT would benefit from additional investment to expand their number-portability capacity. But the cellular operators are eager to move their high-spending customers from the state concessions to the 3G networks of their subsidiaries, which hold NBTC licences, to reduce their costs from regulatory fees. Concession fees cost them an average of 25 per cent of gross annual revenue, while the NBTC's licences cost around 6.75 per cent of gross annual revenue.

 

BATTLE TO KEEP CUSTOMERS, SPECTRA

CAT estimates that there will be about 10 million customers left in TrueMove's network when the company's concession ends this September 15. CAT cites this case to justify its request to the NBTC to allow the agency to keep its 1,800MHz spectrum to serve these 10 million subscribers.  An NBTC source said the private cellular operators seemed to want to keep servicing the subscribers left in their networks by themselves, instead of having other parties doing so, if some customers fail to switch to other networks before the concessions end. The NBTC is studying the legal aspects of the situation. But CAT chief executive officer Kitisak Sriprasert said that according to their concession contracts, the private cellular operators had to transfer network assets and customers to the concession owners once their contracts expire. He added that if CAT's concession holders cited this legal aspect to keep leftover customers with them, CAT might have to bring this case to the court to sort out the matter.

From http://www.nationmultimedia.com/ 03/04/2013

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Thailand Govt to Install Wi-Fi at Historical Parks

 

Sonthaya Khunpluem, Culture Minister of Thailand, announced that the government will install wi-Fi services at historical parks across the country to ensure travellers and tourists have internet access. Availability of wi-fi will help visitors access information about historical landmarks and parks on-the-sport through their mobiles, making the information more useful and relevant. The service can also attract more tourists to these destinations. “The country historical parks should have a wi-fi service to offer more convenience for travellers who will access the internet particularly to search for information on the parks they are visiting”, said Khunpluem. One the project is approved, Wi-Fi will first be installed in three parks - Sukhothai, Si Satchanalai and Kamphaeng Phet.

From http://www.futuregov.asia/ 03/04/2013

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Thailand to Cover 27,231 Schools with Internet

 

First-year students at 27,231 public schools countrywide will be able to access high speed internet from their classrooms by the start of the new academic year in June, using the government provided tablet PCs. Thailand’s Ministry of ICT signed a contract with TOT and CAT Telecom—the two state-owned telcos to cover 27,231 schools countrywide with Wi-Fi network to support the government’s One Tablet Per Child programme, said ICT Minister Gp Capt Anudith Nakornthap. The two telcos and the MICT will work on establishing network under a joint-venture collaboration with the total budget of THB 1.76 billion (US$ 58.69 million). The network will equip the schools with Wi-Fi internet at the speed of 4-10 Mbps, he added. “Off 27,231 schools, the TOT will be responsible for the network of 26,889 schools, while CAT Telecom will provide the network to another 342 schools,” he said and added that the project will be finished by 300 days after the date of signing the contract.

 

Next year, the MICT planned to expand the network to cover up to 43,258 schools with the planned budget of THB 4.25 billion (US$ 141.74 million). The network will be built on the centralised managment network of Education Ministry or known as ‘MOENet’. Authorised users of the network include teachers, students, school staff and general public who have registered under ICT Free Wi-Fi programme, according to the minister. This move is under Smart Network scheme—a pillar of Smart Thailand projects to drive the country’s growth with ICT. Last year, the MICT already purchased and distributed up to 858,886 tablets to the first graders at 27,231 elementary schools under Office of Basic Education Commission countrywide. Without access to the internet at the first phase of the project last year, students and teachers used off line mode during the classes with pre-loaded educational materials.

From http://www.futuregov.asia/ 03/11/2013

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Thailand’s City Municipality Provides 1,000 Hot Spots for Free Wi-Fi

 

Nakhon Sawan City Municipality, Thailand has connected the city with over 1,000 hot spots, allowing citizens and visitors to access free high speed internet wirelessly. Nakhon Sawan City Municipality Mayor Jittahkasem Nirojthanarat said that Nakhon Sawan Wi-Fi is a free high speed internet at 2Mbps provided by Truemove H, in partnership with the city municipality. “Nakhon Sawan citizens as well as visitors to the city can enjoy 30 minutes free surfing per day for six months per registration,” he said and added that users can re-register after six month to enjoy this facility. Users can simply use their mobile device from anywhere in the city to log in to the network @TRUEWIFI and select “register Nakhon Sawan WIFI”, according to him. Nakhon Sawan province is the gateway to the North region of Thailand, it has the population of 1.07 million as per the 2011 census.

From http://www.futuregov.asia/ 03/15/2013

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Thailand to Deliver Payment Services to Home

 

Thailand Post will deliver payment services to home under the project called “Post@Home” that will use civil registration data shared from the government cloud as an authentication measure. ICT Ministry on behalf of its civic body— Thailand Post— earlier this week signed a MOU with Ministry of Interior, Ministry of Public Health, and Ministry of Social Development and Human Security over the use of civil registration data in the new Post@Home service. Thailand Post President Anusra Chittmittrapap said that Post@Home is the integration of civil data and government cloud service to authenticate the person via smart ID cards. “From Febuary, Post@Home, on behalf of Ministry of Public Health, has began paying service fee to public health village volunteers,” she said. Thailand Post equipped its post officers with electronic data capture (EDC) devices—provided by local partners, Isytech— to allow them an access to civil data via g-cloud. To receive the money, over one million volunteers across the country need to show their smart ID cards for the post officers for authentication measure, she added.

 

To further expand this project, Thailand Post will allow citizens to pay for their utility bills such as electricity, water, and telephone bills at home. These services will begin in April across the four pilot provinces of Lop Buri, Chiang Mai, Phang Nga, and Roi Et, according to her. During the pilot stage, there will be 2-3 post officers per districts with the EDC devices. Over five million people are expected to benefit from this initiative, she said. Citizens can simple pay to the post officers who visit their houses by showing the bill statement, and pay THB 10 for the service fee, without travelling to the cashier or counter services, she added. Thailand Post also planned to include more services such as micro loans, hire purchase, and credit card payment in to Post@Home project in the future.

From http://www.futuregov.asia/ 03/22/2013

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Thailand Shares Satellite Data for Agricultural Use

 

Department of Agricultural Extension, Ministry of Agriculture and Cooperatives (MOAC) and Geo-Informatics and Space Technology Development Agency (GISTDA), Thailand signed an MOU over the sharing of space technology and satellite data for agricultural benefits.  Chavalit Chookajorn, Permanent Secretary of Ministry of Agriculture and Cooperatives said that the collaboration was meant to promote the sharing of Thailand’s spatial data and leverage space technology for agricultural benefits. The data will be used as part of the research and development of the country’s agricultural sector in a more efficient way.  “This will benefit our farmers as well as increasing the efficiency of our staff by training and exchanging of knowledge and space technology used,” he added. The collaboration will take effect from 2013 to 2018. “Satellite data can be widely applied in various means to benefit agriculture such as zoning of the agricultural land usage, promoting the government’s agricultural policy, helping farmers affected by natural disaster, and pest control,” he said. The operation and use of this data will be linked with farmer database, allowing the government to know the type of crops and size of lands. This information helps the authorities to better provide necessary aids and enhancing the government’s agricultural planning, he added.

From http://www.futuregov.asia/ 04/06/2013

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Thai Hospitals Introduce Healthcare Apps

 

Samitivej Group and BNH Hospital, Thailand have recently launched mobile application called “Samitivej Connect by TrueMove H” and “BNH Connect by TrueMove H” under the concecpt of Connected Health to deliver healthcare services within a single tap. “City life has made visiting hospitals difficult for some people due to traffic congestion and busy works. Hospitals need to develop a new approach to deliver healthcare service to the patients at this era,” said Dr Somsiri Sakolsatayadorn, Managing Director and CEO of Samitivej Group. In partnership with TrueMove — the country’s major telecommunication provider, the new apps will be a new innovative personal care served on seamless 3G+ connection provided by TrueMove H to ensure patients an around the clock healthcare services.

 

The two apps feature ‘Personaled Health Secretary that will provide 24/7 answering service to all enquiries related to health problem, a reminder alert for appointment with doctors, a pre-set to call your emergency contact, an ambulance calling function that will locating the user’s position instantly. The Samitivej Group consists of three prominent hospitals which are Samitivej Sukhumvit, Samitivej Srinakarin, and Samitivej Sriracha. It also operate BNH Hospital in Bangkok. The Samitivej Group will continue to develop these applications to cover information relevant to patients suffered from chronic diseases such as heart disease, diabetes, or kidney disease in the near future, said Dr Sakolsatayadorn. The two applications are now available for both iOS and Android enabled devices.

From http://www.futuregov.asia/ 04/09/2013

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Thailand Launches Voice Recognition App for Traffic Data

 

Ministry of Science and Technology (MOST) in Thailand yesterday launched a mobile application called ‘Traffic Voice Information System’ (TVIS) using integrated data to provide smart real-time traffic report. In preparation for the longest festive Thai New Year holidays starting this weekend, Science and Technology Minister Woravat Auapinyakul announced the latest application to help road commuters deal with traffic during their journey to the countryside. “Traffic is the country’s critical problem especially during festive seasons like Sonkran Holidays (Thai New Year),” he said. Developed by National Electronics and Computer Technology Center — an agency under the MOST, the TVIS application is a voice command app recognising Thai language of the road names. Users can simply spell out the name of the road for searching. The application will automatically pull traffic data from various sources and provide real-time information related to the search keywords. Alternatively, the users can search with their current locations. Data in the TVIS app include image data from CCTV, traffic information from social media channels, intelligent traffic signs. All data can be retrieved via the app or users can choose to dial ‘Smart IVR’ from the app to reach FM99.5 radio station to receive their required traffic data. The application is available for free download for iOS and Android enabled devices.

From http://www.futuregov.asia/ 04/11/2013

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Thai Air Force and ICT Ministry Collaborate on Disaster Management

 

The Ministry of ICT and Royal Thai Air Force (RTAF), Thailand have announced a new collaboration and transfer of knowledge programme under a single umbrella as part of its disaster management preparation and plan. MICT Minister Anudith Nakornthap presided over an MOU signing ceremony between the RTAF and MICT, which involved the state telcos, TOT and CAT Telecom, the Electronic Government Agency (EGA), the RTAF’s Directorate of Information and Communication Technology (DICT), and the Royal Thai Air Force Academy (RTAFA). The collaboration is aimed at leveraging ICT network readiness for disaster management. Both agencies will dedicate human resources, facilities, and relevant equipment to set up communities’ ICT Learning Centre and a Wi-Fi network in the RTAF premises. The relevant agencies in the MOU will foster study and research on the use of ICT and space technology, as well as to partner on cybersecurity related issues. “This collaboration will show the government’s determination to integrate resources and effort in fostering the effective use of ICT for the benefit of the citizens,” said Gp Captain Nakornthap.

 

According to the MOU, the DICT and RTAF will share facilities and equipment and a state-of-the-art radar system currently in production. In case of a disaster, the RTAF will allow the use of the airfield, enabling the use of video down-link systems, and help broadcast warnings from the National Disaster Warning Centre and the Meteorological Department — the two agencies under the MICT — via the RTAF’s communication network. In return, the MICT will equip the RTAF with satellite images, GIS data, and the use of government’s satellite network as a back-up for the RTAF in rescue and rehabilitation activities during the disaster. TOT and CAT Telecom will allow the RTAF to leverage their network infrastructure outside the RTAF’s coverage to facilitate the video down-link system. The two telcos will also provide the RTAF with leased line service and backup data centre at a reduced rate. The EGA will connect the RTAF with its Government Information Network (GIN) both for the RTAF’s headquarters in Bangkok and its branches in the countryside. The EGA will also provide other services it has to the RTAF.

From http://www.futuregov.asia/ 04/22/2013

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VIETNAM: To Replace Analogue TV with Digital One by 2020

 

Vietnam plans to replace analogue television with the digital one from now till 2020 with the hope that it would bring better-quality picture to the audience, minister of information and communication Nguyen Bac Son told local Vietnam News on Monday. Accordingly, the plan will be implemented in four stages, under which digital TV will take over the analogue one nationwide. In phase 1 from now till 2015, five largest cities including capital Hanoi, northern Hai Phong port city, central Da Nang city, southern Ho Chi Minh City and Can Tho city, will switch analogue to digital TV. In the following phases, groups of provinces nationwide will undertake the plan, with remote provinces in the north and central region being in the final fourth stage that will conclude by 2020. Under the transition project, the government will support poor families to buy set-top boxes to decode digital TV signals, while budget for the program will come from the public telecom fund and auction of TV frequencies, said the information official.

From http://news.xinhuanet.com/ 04/08/2013

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BANGLADESH: Dhaka Issues Smart Cards for Workers in S Arabia

 

To counter fraud in the recruitment of overseas workers, the Bangladesh government is issuing smart cards with the names, photographs and fingerprints of workers heading to Saudi Arabia and other countries. Bangladesh Foreign Minister Dipu Moni told Arab News here this week that Dhaka is currently streamlining its processes to suit the employment policies and needs of the Kingdom. There are currently two million Bangladeshi workers in the Kingdom, out of eight million working abroad. The smart cards would prevent impersonation and eliminate the role of intermediaries in the overseas recruitment process. All workers heading overseas have to go through the Bureau of Manpower, Employment and Training (BMET), she said. If migrants face problems abroad, the country’s embassy can immediately identify the status of the worker with information contained on the smart card, without needing the person’s passport.

 

Moni said there was no indication of a mass exodus of Bangladeshi expatriates from the Kingdom because of the Saudization program. She added that her government has been monitoring the situation and would take action if necessary. She urged fellow nationals to use the three-month grace period offered by the Saudi government to get their papers in order. The Bangladesh Foreign Minister said there was currently a steady stream of workers heading to Saudi Arabia. Dhaka is focusing on sending skilled and semi-skilled men and women to Middle Eastern countries, she added. Moni also gave a briefing on challenges before her party’s government and its achievements to visiting journalists from Bahrain, Egypt, Japan, Oman, Qatar, Saudi Arabia, the United Arab Emirates and the United Kingdom. She said trials of people suspected of committing war crimes during the country’s secession from Pakistan in 1971 were being held in line with international standards and in a transparent manner.

From http://www.unbconnect.com 04/14/2013

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INDIA: Majority of Children Online to Be from India in 2017

 

Hyderabad: The number of children in the country expected to come online by 2017 is likely to be more than triple to 134 million from about 40 million last year, according to a study by Boston Consulting Group (BCG). "For India, the study expects 95 million new children to come online by 2017 (in other words, the majority of the new children coming online will be in India). "In total, the study expects 134 million Indian children to be online by 2017, up from 39.5 million in 2012," the study, which was conducted by BCG for European telecom major Telenor, said. A total of 176 million children will be online by 2017 in Telenor's 11 markets plus Russia, and the majority of these children will be using a mobile device as their first point of access, the study said. Telenor Group president and CEO Jon Fredrik Baksaas said: "We see that the benefits of internet far outweigh the harm that can result from it, but we cannot afford to be complacent."

From http://www.siliconindia.com 03/05/2013

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Free Electricity Connections in SC, ST & BPL Households

 

Under ‘Rajiv Gandhi Grameen Vidyutikaran Yojana (RGGVY) out of 7,80,90,874 number of rural households, 2,29,39,511 BPL households including Scheduled Castes and Scheduled Tribes households have been covered for release of free electricity connections. Cumulatively, as on 31.01.2013, free electricity connections to 2,05,15,472 BPL households including Scheduled Castes and Scheduled Tribes households have been provided. The Government of India launched the scheme – Programme for creation of Rural Electricity Infrastructure & Household Electrification, in April 2005 for providing access to electricity to rural households. As per Census 2011, there are 442.27 lakh Scheduled Caste and 233.29 lakh Scheduled Tribes households in the country and out of these 261.05 lakh Scheduled Caste and 120.60 lakh Scheduled Tribes used electricity as main source of lighting for major part of the last 12 months.

From http://egov.eletsonline.com 03/13/2013

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New Bus Tracking System Unveiled

 

Online ticketing firm Paytm announced the launch of real time bus tracking in partnership with 200 bus service operators. “Customers who have booked bus ticket through Paytm will be able to track location of their bus and know about estimated arrival time of the bus,” Partym.com CEO Harinder Thakar said. The company has tie-up with 1,100 bus operators for booking their tickets online out of which it has started service for 200 operators. “In next couple of months, we will have 50 more operators for this tracking service on board,” Thakar said. Paytm expects to have more than 1,000 buses with real-time GPS made available for commuters who book through the site in a couple of months. In a statement, the company said the service will also be available in 100 more cities like Hyderabad, Guntur, Vijayawada, Bangalore, Tirupati, Vishakhapatnam, Mumbai, Pune, Nellore, Chennai, Erode, Salem, Madurai, Nagpur, Ongole, Coimbatore and Mysore in few months.

From http://egov.eletsonline.com/ 03/13/2013

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Wi-Fi on Howrah Rajdhani

 

Howrah Rajdhani Express received Wi Fi connection on April 2, as a part of a pilot project Pawan Kumar Bansal, Minister of Railways. Indian Railways decided for satellite communication link to the train and Wi-Fi connectivity to different coaches. Presently this facility is being extended free of cost to the travelling passengers. The facility is being introduced for the first time on Indian Railways through state-of-the-art Technology at a total cost of Rs. 6.30 crore covering all the three rakes of Howrah Rajdhani Express. The satellite communication link is arranged through satellite hub facility. Initially, 4 Mbps download bandwidth and 512 Kbps upload bandwidth is earmarked for internet facility in moving train. The satellite antenna is placed in one of the two Power Cars of the rake. This is linked through Wi-Fi radios provided outside of each coach. This is further distributed inside the coaches through indoor access point. This will help passengers of the Rajdhani Express train to access internet during their journey. For accessing the internet facility, the bona-fide passengers will have to access Indian Railway Wi-Fi network. The passengers will be able to register by providing the PNR and other details like mobile number etc. On validation of the data entered by the passengers, as per extant DOT guidelines, the Login ID and Password will be sent through SMS to the registered mobile number. The Login ID and Password will remain valid for entire journey. This service on other Rajdhani/Shatabdi/Duronto express trains progressively based on customer feedback and acceptance.

From http://egov.eletsonline.com 04/03/2013

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Mobile App for Indira Gandhi International Airport

 

In order to facilitate the commuters New Delhi’s Indira Gandhi International Airport (IGIA) is all set to launch the IGIA mobile app. IGIA is one of India’s busiest domestic and international airports. This app will be provided in addition to providing the latest amenities such as a high speed connection with Delhi Metro. The IGIA mobile app is envisioned to not only provide details such as real-time arrivals and departures, but extend the user experience. For example, it will also provide real-time traffic updates for the surrounding roads leading to and from the airport, so passengers can properly plan their route.

From http://egov.eletsonline.com 04/10/2013

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Aadhaar Card Can Be Used as ID Proof

 

The Election Commission has allowed voters to use Aadhar card as an alternative to the Electors Photo Identity Card (EPIC) which will help in establishing their identity during the May 5 poll to the Karnataka Legislative Assembly. Besides the Aadhaar card, the smart card issued by the Registrar General of India under the scheme of National Population Register, too could be used as an alternative identity card along with 21 other documents listed by the Commission. However the overseas voters have to produce only their original passport for identification at the time of voting, the EC has made it clear. The poll is scheduled on May 5 and the counting of votes will be taken up on May 8. The last date for filing nomination is April 17.

From http://egov.eletsonline.com 04/17/2013

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Cloud Campus by NIIT

 

IT training major NIIT Ltd announced the launch of its Cloud Campus. The company hopes to offer 100 courses across several disciplines such as IT, banking, global finance, management, digital and social media marketing and others by the end year Vijay Thadani, CEO, NIIT Ltd, informed that this initiative is aimed to provide students with convenience, flexibility as well as the opportunity to learn a number of diverse skills.

From http://egov.eletsonline.com 05/07/2013

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Complaint Cell for Women

 

A Complaints and Investigation Cell is has been started under The National Commission for Women (NCW). It aims to deal with the complaints received from the entire country wherein there is any deprivation of women’s rights or any issue of injustice to women. The Complaints & Investigation Cell processes complaints with the objective of providing adequate and expeditious relief ensuring suitable redressal of grievances of these women. A Non-Resident Indian (NRI) cell has been functioning in NCW since September, 2009. It deals with complains received from India and abroad resulting from cross country marriages. NRI Cell largely adopts a convergence approach among different Ministries and efforts are made to coordinate jointly on taking up matters for the victims with respective authorities and take action depending upon the nature of the complaint received such as summons to complainant, take up matter with concerned police station, Indian Embassies, Passport authorities etc.

From http://egov.eletsonline.com 05/07/2013

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SRI LANKA: Launching First South Asian 4G Mobile Service

 

Sri Lanka's Dialog Axiata, a unit of Malaysia's Axiata said it had launched commercial fourth generation mobile services in Colombo, making it the first in South Asia. Dialog's service is based on frequency division - long term evolution standard (FD-LTE) technology requiring paired bandwidth for separate uplink and downlink channels. Dialog last week bought 10MegaHerts of paired spectrum or 20MHz of raw bandwidth in an 1800MHz band auction from the regulator for 3.2 billion rupees allowing it to launch the service.  "It is indeed an honour and privilege to lead Sri Lanka’s mobile industry in to the 4G era with the launch of Dialog’s 4G Mobile service in the city of Colombo," group chief executive Hans Wijayasuriya said.

 

"The progressive spectrum management policies of the Telecommunications Regulatory Commission of Sri Lanka has once again ensured that Sri Lankan consumers will enjoy the region’s most advanced suite of Mobile, Fixed and Nomadic 4G LTE Services." Dialog's fixed access unit, Dialog Broadband Networks, launched fixed fourth generation services in December 2012 using time division - long term evolution (TD-LTE) which originally evolved in China and does not require paired bandwidth. Dialog said its 4G mobile services will deliver peak data speeds of 50Megabits per second on FD-LTE 1800MHz band 3 compatible mobile devices. These included Samsung Note II LTE – GT-N7105, Samsung SIII – LTE, LG Optimus LTE, Sony Xperia V LTE and the Huawei Ascend P1 LTE and the Huawei E398U dongle. Dialog said it will sell the dongle at 16,000 rupees and will also offer Huawei E3276S dongle later in April.

 

"Dialog will continue to invest aggressively in building a world class portfolio of Broadband Services for our customers based on Mobile and Fixed LTE, 3G HSPA+, Wi-Fi and Fibre Optic Connectivity," Wijayasuriya said. "We are singularly committed to supporting the Government of Sri Lanka in its vision of empowering all Sri Lankan citizens with broadband connectivity, and accordingly we will ensure that our broadband services are available across Sri Lanka and affordable to all." Director general of Sri Lanka's telecommunications regulatory commission Anusha Pelpita told LBO last week that spectrum had been kept affordable to allow cheaper services and spectrum sharing had also been allowed. Dialog operates Sri Lanka's largest mobile service with 7.8 million subscribers.

From http://www.lankabusinessonline.com 04/02/2013

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Srilankan Airlines Introduces Self- Service Check-In Kiosks

 

SriLankan Airlines has introduced self-service check-in kiosks at the Bandaranaike International Airport (BIA) in Katunayake. Specially designed for airlines and air travellers, self-service check-in kiosk is a self-contained computer terminal which provides self-service check-in for single or multiple airlines.Through kiosk, Passengers can check-in by entering their ticket numbers/ booking reference / FlySmiles membership numbers or scanning the barcode in the electronic ticket. SriLankan Airlines has positioned staff near the kiosks to help customers who would require any assistance to complete the check-in process. The newest check-in option also allows the passengers to select and change their seats, enter their FFP information, enter passenger information by scanning the passport and print boarding passes. With kiosk, the passengers carrying only hand luggage can proceed directly to immigration while those with check-in luggage can drop their bags at the Bag Drop Counter located just a few steps away from the kiosk terminals. With the stationing of kiosks in alternate check-in locations, transactions are likely to become faster while reducing the congestion at the airport check-in counters. These also help utilize the employees for more in-depth customer relations and services. Many world class airlines such as British Airways and Etihad and a few of the world's busiest airports such Dubai, Heathrow and Singapore use self-service check-in kiosks to make their services more diligent and efficient.

From http://www.priu.gov.lk 05/07/2013

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MALDIVES: Establishing Passenger Information System

 

At a ceremony held in the Male’ Ibrahim Nasir International Airport on Sunday afternoon, the Advance Passenger Information System (APIS) installed by the Indian government in Maldives was formally handed over by the Indian High Commissioner to Maldives D M Mulay to the Immigration Controller Dr Mohamed Ali. The APIS will feed advance information on the passengers travelling to and from Maldives, to the Border Control System in the country, for use by the various enforcement agencies in the country like the Immigration, Customs, Police and the Maldives National Defence Force (MNDF) and thus will be a big step forward in providing safe and efficient immigration service to the passengers travelling to the country. Speaking after receiving the APIS, the Controller thanked the people and government of India for the extensive assistance provided in the development of Maldives and underlined that the installation of the new system marks a “giant step” forward in the capability of the Maldivian Immigration to provide better immigration service to the travellers visiting the country. In his remarks, High Commissioner Mulay described the handing over of the system as yet another milestone in the bilateral development partnership that has grown from strength to strength over the years. Acting Transport Minister Mohamed Nazim, senior officials of the Department of Immigration, Aviation Security Command (MNDF), High Commission of India and the technical team from National Informatics Center (NIC), New Delhi which set up the system in Maldives were also present on the occasion.

From http://www.haveeru.com.mv 03/18/2013

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AZERBAIJAN: ICT Services Worth $300m Provided to Population in Two Months

 

Information and communication services in the amount of $300 million were rendered to the Azerbaijani population and organizations in the first two months of 2013. Azerbaijan's State Statistics Committee reported on Friday that the figure exceeds that of January-February 2012 by 16 percent. Most of the services -- 72.2 percent -- were provided to the population. During the reporting period, mobile communication revenues made up 57.2 percent of the overall amount, which exceeds the figure recorded in the same period of 2012 by 12.5 percent. In 2012, ICT revenues exceeded $1.7 billion, which is 18 percent more than in 2011. 2013, which was declared the year of information and communication technologies in Azerbaijan in accordance with a presidential decree, is promising in terms of the development of the country's ICT sector.

From http://www.azernews.az/ 03/15/2013

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Mobile ID Codes Registration to Begin in May

 

The system of IMEI code registration for mobile phones will be applied in Azerbaijan from May 1, according to the Ministry of Information and Communication Technologies. IMEI, or the International Mobile Equipment Identity, is a unique number to identify GSM, UMTS, LTE and iDEN mobile phones, as well as some satellite phones. The IMEI number is used by a GSM network to identify valid devices and designed for preventing stolen phones or those whose radiation level does not comply with standing regulations from accessing the network. In case a cellular phone is stolen, its owner may ask the network provider to blacklist the phone using its IMEI number. Thus, the registration of IMEI codes will help to prevent the use of stolen phones, as well as phones with "broken" IMEI codes. The IMEI code is used only for identifying the device and has no reference to the phone user as the subscriber is identified by the transmission of an International Mobile Subscriber Identity number, which is stored on a SIM card that can be transferred to any handset.

 

According to the new regulations, mobile phones brought to the country for private usage in the network of the Azerbaijani mobile operators are to be registered within a month after launching the system. These mobile phones will be included in a database. The customs service and mobile operators will control and register the mobile phones delivered to Azerbaijan. When the database is created, checking the IMEI codes will become a mandatory procedure during the purchase of mobile phones. The rule will not cover tourists and visitors of the country, who are provided with roaming services on their mobile phones. The registration system will be connected to a single global blacklist of the GSM association, which will help to combat mobile phone theft internationally. The system will be based at the Data Processing Center under the communications ministry. Central bases were also created at the State Customs Committee and in the Nakhchivan Autonomous Republic.

 

The IMEI code registration will be carried out in the service centers of the GSM operators. The central office is expected to be set up at the Khatai telecommunication hub in the capital Baku. Employees of the front offices and call centers of the Azerbaijani mobile operators have undergone skills trainings as part of the preparations for launching the project. In the future, the IMEI codes registration is expected to be accessible in the departments of the Azerbaijani postal operator. After starting the system, a firmware to switch off the stolen and illegal mobile phones is to be launched. The new system's software was developed by local specialists. Over 6 million devices imported to Azerbaijan, which has population of more than 9.3 million people, are registered in the database of IMEI codes.

 

Deputy Communications and IT Minister Iltimas Mammadov has said all these devices are active in the network, and their number has been dynamically increasing. He added that in total, over 10 million phones are to be registered in the system. "Considering that many mobile communication users have two or three phones, the estimated number of mobile phones will be higher than the number of subscribers," Mammadov said. "It would be hardly surprising when this number exceeds 14-15 million devices." In the initial stage, the registration will cover only mobile phones, while during the following stages all devices with SIM cards (subscriber identity module) will be registered.

From http://www.azernews.az/ 03/18/2013

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E-Signature Is Now Available at Post Offices of Azerbaijan

 

The service of receiving applications for an electronic digital signature is available across the entire network of Azerbaijani postal operator Azerpoct LLC, the company told Trend on Thursday. Issuing of e-signature is also being exercised via post offices after submission of the application and committing the payment for the signature. EDS prices vary depending on user categories, and its validity period.

EDS tariffs are following:

Usage period

EDS price for population

EDS price for public agencies

EDS price for natural and legal entities engaged in entrepreneurial activity

1 year

14 AZN

80 AZN

60 AZN

2 years

22 AZN

114 AZN

3 years

30 AZN

168 AZN

The prices include VAT

It is possible to get a digital signature on the entire territory of Azerbaijan, including Nakhchivan Autonomous Republic. Detailed information on obtaining signatures is available by e-mail adress: e-imza.az. The official exchange rate on March 27 is 0.7848 AZN / USD.

From http://en.trend.az/ 03/28/2013

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Minister: Azerbaijan Launched E-Visas Issuing Procedure

 

Up to 30 travel companies have been given the opportunity to carry out the procedure of issuing e-visas for foreign nationals online for arrival in Azerbaijan, the Minister of Culture and Tourism Abulfaz Garayev told journalists on Thursday, "The visa issuing procedure via the Internet has already started. We have chosen up to 30 companies which are now licensed and arranged special courses for them," Garayev said. As from now he said, tourists wanting to visit Azerbaijan may submit their visa documents and pay the fees online. "It will promote the tourist flow to Azerbaijan," Garayev said.

From http://en.trend.az/ 04/04/2013

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High-Tech Park Construction Starts in Azerbaijan

 

The Azerbaijani Communication and Information Technologies Ministry reported that work on the construction of a high-tech park has started in Azerbaijan. Azerbaijani President Ilham Aliyev signed a decree last November to establish High Technology Park in the country. The park supposed to be a territory, which has the necessary infrastructure, logistics, management structures for the preparation of new and high technologies, research in the field of energy efficiency, space and telecommunications, information technologies and communications. According to the ministry, formation of the structure and defining of the sphere of activity are envisaged in the frame of works, which expected to complete by late this year. High-tech park will be located near the capital and a relevant place of 20 hectares was allocated by the state for this purpose. In the future, local and foreign IT-companies will be involved in the high-tech park's activity. Research companies, startup projects developers, production enterprises will be based in the park area. The park's residents will enjoy favorable conditions.

 

Earlier in April, the government passed a decision on which participants of the high-tech parks will be tax and customs duty-exempt for seven years. One of the issues under discussion is to allow developers to operate outside of the park, to create conditions for development of the enterprises in the regions. Azerbaijan is determined to strengthen the development of its economy, to transform it in to the innovation economy based on the high technologies. ICT field plays one of the leading roles in the non-oil sector of the country's economy and the budget revenues it generates have been increasing year-on-year. Earlier, Deputy ICT Minister Elmir Velizade said the creation of high-tech parks would encourage young programmers and promote the software market of Azerbaijan. 2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2.

From http://www.azernews.az/ 04/12/2013

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Registration of Mobile Phone Codes to Be Available Online

 

A data processing center of Azerbaijan's Ministry of Communications and Information Technologies plans to present the IMEI-code online registration system, the center's head Nail Mardanov said on Monday. IMEI, or the International Mobile Equipment Identity, is a unique number to identify mobile phones, as well as some satellite phones. The IMEI number is used by a GSM network to identify valid devices and designed for preventing phone theft. The system of IMEI code registration for mobile phones was launched in Azerbaijan on May 1. Mardanov said the system of the online registration will be available at the electronic government website e-gov.az. Currently, the IMEI-codes registration is carried out at the Khatai telecommunication hub in Baku and in the central post office of the Azerbaijani postal operator Azerpost. Gradually, the service will be available in other Azerpost offices.

 

Moreover, in the future the possibility to register IMEI codes using SMS messages may be discussed, Mardanov said. Mobile phone companies and state bodies of Azerbaijan are involved in the IMEI code registration project. Control and registration of the cellular phones brought to the country for private use in the networks of the local mobile operators is carried out by the State Customs Committee, while the communications ministry regulates the project. Imported mobile phones are to be registered within a month after launching the system. The codes will be registered in the service centers of GSM operators. The new rule will not cover tourists and visitors of the country who are provided with roaming services on their mobile phones.

 

The new system is aimed to solve two problems - stolen and illegally imported phones. In case a cellular phone is stolen, its owner may deliver a relevant police certificate and the network provider will blacklist the phone using its IMEI number. Thus, the registration of IMEI codes will help to prevent the use of stolen phones, as well as phones with "broken" IMEI codes. The problem of illegal import will be solved through the imei.az website where the user may check the IMEI code. Registration of the mobile phones brought to the country for private usage will be free of charge. The registration system is connected to a single global blacklist of the GSM association, which will help to combat mobile phone theft internationally. Currently, over 6 million devices imported to Azerbaijan, which has population of more than 9.3 million people, are registered in the database of IMEI codes. A total of over 10 million devices are expected to be registered in the system.

From http://www.azernews.az/ 05/08/2013

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Program on Education System Informatisation to Be Applied in Azerbaijan

 

The Azerbaijani Education Ministry has developed a new state program on education system informatisation for 2013-2020. The ministry reported that the document was submitted for the Cabinet of Ministers approval. According to the report, works in the frame of the previous 2008-2012 state program are completed and some 38,400 personal computers were presented to schools during the four years. Currently, one personal computer accounts for 16 students in Azerbaijan. The index is expected to be reached one computer per five students in the near future. Meanwhile, the localization of the educational program Vitamin was mulled in Baku at a meeting of a Turkish delegation, led by Chief Executive Officer of telecommunications company Turk Telecom, Tahsin Yilmaz, with Azerbaijani Communications and Information Technologies Minister Ali Abbasov on May 7.

 

Yilmaz said that the localization of the educational program Vitamin by Turk Telecom could be a positive experience in the educational system of Azerbaijan. Vitamin, which is the interactive educational software, supports the generalized application of educational technologies at schools. The meeting also discussed the development of e-government, e-health, e-learning and other e-services. Türk Telekom first offered Vitamin free of charge to 33,000 public primary schools during the 2008-2009 educational period. Around 150,000 teachers used Vitamin, around 600,000 students have made free use of Vitamin up to the present day. Around 9 million students utilized Vitamin, which contains subjects like Mathematics, Physics, Chemistry, Biology, Language & Expression and History, free of charge until now.

 

2013 was declared the Year of ICT in Azerbaijan and the ICT University was established under a presidential order on February 2. ICT is also applied in the education system of the country. A new internet education portal for schoolchildren, www.oxu.tv, was opened recently in Azerbaijan. Oxu.tv is a national education project and a comprehensive internet television portal. The project envisions broadcasting video lessons,which will cover all school subjects taught in Azerbaijani schools and strengthen the basis of secondary education in Azerbaijan, broadening school students' opportunities to take classes on a high level. In January, the Education Ministry also supported the idea for creation of a common educational TV channel of Turkic speaking countries.

From http://www.azernews.az/ 05/10/2013

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Issuance of Mobile Digital Signatures Starts in Azerbaijan

 

Official distribution of "ASAN-imza" mobile digital signatures in Azerbaijan starts on May 15, an official of the Ministry of Taxes has said. The Ministry of Taxes started applying mobile digital signature services in the country for the first time in early May. In an effort to prevent the current and future challenges in the provision of e-services, a center for electronic signature certification closely integrated with the automated tax information system has been established under the ministry. According to the head of the ministry's legal affairs department, Samira Musayeva, obtaining an electronic signature is possible at the ASAN service center and taxpayer service centers of the ministry. "To use the mobile digital signature it is necessary to change the Sim-card. Azerbaijani mobile communication operators' representatives will be working in the centers. The installation of the application and the activation of the mobile digital signature will be carried out both in the center for electronic signature certification under the Ministry of Taxes and ASAN-Xidmet centers," Musayeva said.

 

The new platform of the mobile signature center is integrated with the platforms of all three cellular operators of Azerbaijan. This service will also be installed in new identity cards, which are to be issued in 2014. Thus, the citizen will have his personal and electronic signature data stored together. The digital IT card of the new center will ensure a transition to enhanced electronic services. Unlike the previous e-signatures, the new signature will work on all operating systems. Mobile digital signature may be used on personal and portable computers as well as tablet PCs. While using mobile digital signatures on mobile phones and PCs, the subscriber's cell phone number is used, which receives two versions of PIN-codes. One of them is used to confirm authentication, while the second one -- to sign the document itself. After completing the operation, the mobile number of the subscriber receives relevant confirmation.

 

The safety systems used in mobile signatures meet the latest requirements as well as the requirements of the European guidelines, therefore, the new signature will allow citizens and businessmen to carry out international banking and financial transactions, to establish joint ventures, as well as sign important documents. Minister of Taxes Fazil Mammadov believes that since the new center is integrated with the mobile signature center, access to e-signatures will be possible through any device. This, in turn, will give an impetus to the development of the Internet and mobile banking in the country and the expansion of non-cash payments. The State Agency for Public Services and Social Innovations and ASAN Service Center No.1 were opened by President Ilham Aliyev on December 29. The state agency was established to increase transparency in state bodies' activity, render more high quality, convenient services to citizens by using new methods and innovations, improve services and accelerate the transition to electronic services.

From http://www.azernews.az/ 05/15/2013

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KAZAKHSTAN: Foreigners Arriving Can Be Registered Online

 

Foreign guests can now be registered through an e-government in Kazakhstan, the Ministry of New Technologies said today. "After signing in on the website, the user fills out an online application by entering data," he said. "An application is certified by the electronic digital signature of a Kazakh citizen (a representative of the hosting side, who filled in the online application.) A notification of registration which must be printed will be sent to a user's personal account in the case of a positive reply or refusal." One can register a foreign visitor on the e-government's portal within 15 minutes if that person has one e-digital signature. Meanwhile, while visiting the state department directly, this procedure will take at least one working day and require three documents. This service is available as a pilot scheme for individuals in all regions of the Kazakh Republic.

From http://en.trend.az/ 03/14/2013

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Railway E-Tickets to Be Introduced in Kazakhstan

 

An automated passenger boarding monitoring system is being introduced on the 'Kaspiy' train of the route 'Atyrau-Astana' this April, the Press Service of 'Passenger Transportation' JSC reported on Wednesday. "Passenger boarding is conducted using e-tickets; the monitoring of passenger boarding is conducted automatically without printing a ticket purchased on the Internet or at a self-service payment terminal," the report says. Now it is enough for a passenger who bought a ticket online or from a payment terminal to present the conductor their identification in the presence of a token (electronic ticket). At the request of the passenger, the conductor of the train can print out the ticket at the special terminal equipment and give it him. Similar systems have already been introduced and being used successfully at the following trains: No. 9/10 Astana-Almaty - "Baiterek", No. 25/26 Almaty-Shymkent - "Ak sunkar", No 1/2 Astana-Almaty - "Tulpar."

From http://en.trend.az/ 04/10/2013

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UNESCO Explores Mobile Tech in Education

 

The United Nations Educational, Scientific and Cultural Organization (UNESCO) began its second Mobile Learning Week at its headquarters in Paris, France, yesterday. The four day event aims to explore the role of mobile technologies in achieving the Education for All goals of increasing education access, quality and equality. The global Education for All (EFA) movement, led by UNESCO, aims to meet the learning needs of all children, youth and adults by 2015.164 governments pledged to achieve the six goals set under EFA, such as Expanding and improving early childhood care, and achieving a 50 per cent improvement in levels of adult literacy. Mobile Learning Week 2013 will focus on three goals of the EFA – improving levels of adult and youth literacy, improving the quality of education, and achieving gender parity and equality in education.

 

Through a two-day conference featuring keynote speakers and demonstrations of mobile content and technology, a meeting of high-level government officials, and an open webinar moderated by leading thinkers in the field of ICT in education, the event will explore the potential of mobile technologies in the EFA goals. The event is organised in partnership with Nokia, Microsoft, GSMA, Huawei and Alcatel-Lucent. UNESCO has also launched a mobile app for users to obtain information about the Mobile Learning Week, including details about the programme, maps and directions to the venue and social media information. Users can connect with the Mobile Learning Week through its Facebook page, or by using the hashtag #mlw2013 on Twitter.

From http://www.futuregov.asia 02/19/2013

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AUSTRALIA: City Police Connect with Citizens Online

 

The City of Bundaberg in Queensland, Australia, launched myPolice Bundaberg, an online blog developed and maintained by police officers. The blog, launched by Jack Dempsey, Minister for Police and Community Safety of Queensland, aims to give the police a new channel of connecting with citizens, and to enhance interaction between the police and the public. The police department will regularly post information such as crime prevention tips on the blog. “Through the blog, police officers are able to share information about personal safety, keeping property securing and also show comfit images or stills from CCTV to a wider audience”, said Dempsey. Bundaberg Police District officer Superintendent Rowan Bond said the launch of the blog was an opportunity for police to engage with the community at a local and digital level. “myPolice Bundaberg will give local police a stronger online presence, allowing them to strengthen their bonds with the community and engage with them on a new level”, he stated. Bond also mentioned that the blog could be used to give residents timely information about situations such as evacuation notices, road closures or weather conditions in Bundaberg. Residents can submit their email addresses to receive notifications when the blog is updated and even access information about police recruitment in Queensland. Several posts have already been uploaded on the blog. Some posts include pictures of suspects and appeal to the public to contact the police if they have any fresh information about them.

From http://www.futuregov.asia 03/11/2013

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Australia Leverages Robotics Technology for Education

 

Australian Minister for Broadband, Communications and the Digital Economy Senator Stephen Conroy has unveiled a landmark project that trials robotics and broadband technology for schools. This initiative enables on-line visitors at nationwide schools to “visit” the prestigious Canberra-based Landmarks Gallery at the National Museum from designated sites nationally. Students from The Cathedral School in Townsville (Queensland), Kiama Primary School in Kiama (New South Wales), and an expert from the Melbourne Museum have just participated in a live demonstration. School children were able to link up with an educational robot sited at the National Museum. This link tapped into high-speed, fast-access broadband communications. This robot has been developed by CSIRO. It is designed to shadow a museum guide during virtual on-site tours. Students can participate in an interactive tour from a computer terminal at their school or local library.

 

The Director of the CSIRO’s Digital Productivity and Services Flagship, Dr Ian Oppermann, said this technology has enormous potential for wide-ranging applications. “While culturally significant sites and museums across the globe could use this technology, our goal is to extend and export this Australian technology as a platform for new applications in business, health services, social services and mining,” Dr Oppermann said. The National Museum houses a range of treasurers, including historical archives, prestigious art exhibits, as well as science and technology displays. Access is currently available for schools and libraries that are connected to the National Broadband Network. This project enables multiple remote visitors to have their own “individual experience” of exploring the National Museum – while interacting with their museum educator. Among the features, this robot is designed with an end-user interface that enables a museum educator to ask questions easily and see answers from multiple remote users.

 

The robot is equipped with a 360 degree panoramic camera – while following a tour guide. Broadband links connecting online visitors enable them to independently control their view of museum exhibits. Motorised wheels, as well as navigational and sensing capabilities, ensure the robot follows a guide, while avoiding obstacles and pedestrians. Many Australians – especially at remote locations –cannot easily visit national institutions. These include museums, galleries and cultural spaces. When fully operational, this educational service will support up to 16 students simultaneously over a fibre connection. A typical NBN connection provides high-quality video, data and audio streams from the National Museum to each student each using approximately a 10Mbps downlink. The video and audio for students – from a school back to the museum – requires up to 2Mbps per user. For wireless and satellite connections, the system supports a single user or a class using a “Smart Board.”

From http://www.futuregov.asia 03/22/2013

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Australian State Engaging Citizens Online

 

The State Government of Queensland has launched an online questionnaire to allow citizens to contribute to the development of the state’s 30 year plan. The government posted six questions on the website of the Queensland Plan, inviting residents to give their views on what they believe the short and long-term priorities of the state should be, and how these goals can be realised. The six questions were developed collaboratively at a summit held recently to discuss the Queensland Plan. “The questions were developed from a collaborative process involving more than 400 community, industry and government representatives at the summit”, said Campbell Newman, Premier of Queensland. “The answers to these questions will tell us where Queenslanders want their state to be in 30 years’ time, detailing our priorities for the future”, Newman stated.

 

The six questions posted online for residents are:

# In the context of living in the community, how do we move our focus from ‘me’ to ‘we’?

# How do we create and foster an education culture that teaches skills and values to meet global challenges and optimise regional strengths?

# How do we empower and educate individuals, communities and institutions to embrace responsibility for an active and healthy lifestyle?# How do we structure our economy to ensure our children inherit a resilient future?

# How do we strengthen our economic future and achieve sustainable landscapes?

# How do we attract and retain the brightest minds and ideas where they are most needed and capitalise on global opportunities?

 

Residents can also contribute to the plan by contacting their local member of Parliament, or participating in community engagement events.

From http://www.futuregov.asia 05/14/2013

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Australian Council Launches App for Fire Inspections

 

The Department of Planning and Community Development in the Australian state of Victoria announced the launch an iPad app to help residents build more fire-resilient homes. Developed for the Alpine Shire Council, the local government of a community in north-east Victoria, the app will help council officers assess properties for fire risk, and provide landowners with information about construction requirements. The app communicates with a remote server using cloud technology to process calculations based on land information, and can produce up to four plans that the landowner can use when applying for a planning permit. The app is linked to the planning permits system, consolidating all information on properties. The app also uses GPS technology to accurately locate each property.

 

“Land use planning, which takes into account natural hazard risks, is the single most important mitigation measure in preventing future disaster losses in areas of new development,” said Matthew Guy, Planning Minister. According to Darryl Farmer, Fire Prevention Officer, Alpine Shire Council, the app halves the time council officers usually spend on fire inspections of properties. The app was developed by the Council using funding from Victoria’s Department of Planning and Community Development.

From http://www.futuregov.asia 05/15/2013

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Australian Council Uncovers Environmental Icon with GIS

 

When Sunshine Coast Council (SCC) decided to survey tree heights across the region, no one imagined it would lead to the discovery of a new environmental icon: Queensland’s tallest tree. Dubbed ‘Big Bob’ – in honour of long-serving Sunshine Coast councillor and mayor Bob Abbot – the 73 metre giant was found hidden in the rugged forest of Connondale National Park, using a combination of GIS and LiDAR technology. LiDAR – short for Light Detection and Ranging – is a remote sensing technology that uses lasers to measure the distance between two points. An airplane with LiDAR sensors can fly over a forest and ‘bounce’ light beams from the plane to the tree canopy or forest floor, to generate highly accurate tree height and terrain property measurements. Traditionally, LiDAR has only been able to produce simple, 2D images that were useful only to highly trained technicians. However when coupled with cutting-edge GIS technology from location intelligence specialists Esri Australia, 2D LiDAR imagery can be mapped and transformed into incredibly detailed, highly interactive 3D maps.

 

“The result was an extremely accurate picture of what Conondale National Park actually looks like – right down to the rocks and shrubs on the forest floor,” Sunshine Coast Council geospatial analyst Toby Clewett said. “The technology effectively created a digital forest – with different colours representing varying tree heights and canopy levels. “It was by viewing information in this way that we first identified Big Bob, which has since been confirmed as the highest tree on record in Queensland.” With the Sunshine Coast’s reputation for its environmentally sound development, Big Bob has since become a symbol of Council’s efforts to make the Coast Australia’s most sustainable region. “The existence of tree specimens this unique represents the pinnacle of environmental sustainability and underlines the work SCC is doing to conserve the region’s heritage,” Mr Clewett said. “The results achieved through the GIS analysis have since been integrated into the new Sunshine Coast Planning Scheme and the Biodiversity Report Card for comprehensive baseline habitat mapping. This has helped us identify areas that require protection or other types of intervention during development applications. It will have wide-ranging positive effects on the future of biodiversity on the Sunshine Coast and ensure we remain true to our heritage for generations to come.” The project has been recognised as best practice in environmental management, with numerous energy providers, insurance agencies, forestry operators and State Government agencies looking to take a ‘leaf’ out of Big Bob’s book.

From http://www.futuregov.asia 05/15/2013

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Australia Leverages Advanced GIS to Create National Soil Database

 

Australia’s 7.69 million square kilometres of land is arguably its most valuable natural asset – particularly when it comes to the nation’s food security. But this vast landscape’s geographical diversity means developing and maintaining detailed, accurate soil information – which is crucial to the effective management of the agribusiness sector – is no easy feat. Traditionally, soil records have only been available in hard copy and with soil data managed differently by the states and territories, the records were sometimes difficult to locate. To ensure the nation’s soil data could be properly maintained and accessed, the Australian Collaborative Land Evaluation Program (ACLEP) identified the need for a nationally consistent and publically available land and soil information system. ACLEP partnered with Esri Australia to overhaul existing disparate information systems to develop an online portal for national soil data management and delivery.

 

Using GIS technology to literally map the geographic elements contained within the data, ACLEP developed the Australian Soil Resource Information System (ASRIS) – a publically accessible interactive mapping website. ASRIS is underpinned by Australia’s first comprehensive nationally consistent soil database which integrates land and soil data from all state and territory databases. CSIRO Land and Water Project Officer David Jacquier said GIS technology provides the public and agribusiness stakeholders with instant access to essential land and soil information. “By making all the country’s soil data available through one mapping interface, ASRIS presents complex information in an accessible format that transcends a user’s education, language and technical experience,” Jacquier said. “Users select the area they’re interested in learning about, and with a click of their mouse, they can see soil data and information that previously might have taken hours or days to locate. ASRIS mapping tools benefit a multitude of industries and individuals, including government departments, agricultural groups, researchers, developers and the broader community. Streamlining the way these stakeholders access soil data is an enormous step towards our goal of better matching land use with land suitability.”

 

ASRIS contains seven levels of soil and land data – which can be switched on and off depending on the detail of information required – and provides general descriptions of soil types and landforms as well as more detailed information on properties such soil depth, texture and acidity. Jacquier said by streamlining access to soil information, ASRIS enhances regional growth and sustainability by improving understanding of soils and ensuring suitability for development. “Soil is a vital part of the equation in any development or agricultural project as it determines to a large extent what the land is suitable for,” he said. “Agricultural industries can use ASRIS to make informed management decisions by considering soil related issues such as water holding capacity, erodability or salinity. Developers can also use ASRIS to identify soil types prior to building commencement, potentially avoiding costly problems associated with excavation, swelling clays and unstable land. It is information vital to our environmental sustainability – and with GIS technology, this data is now more readily available in a useful, consistent format.”

From http://www.futuregov.asia 05/16/2013

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FIJI: E-ticketing Compulsory for All Buses

 

IT is compulsory for all buses in the country to have the new e-ticketing machines installed and activated by the end of April this year. Land Transport Authority chief executive officer Naisa Tuinaceva said concerns have been raised that some bus companies do not want to use the new e-ticketing system. "It is a law and has been legislated by government. Bus companies have no second option but to implement the new system," Mr Tuinaceva said. He said buses that do not have the e-ticketing consoles installed and activated will not be allowed to operate.

From http://www.fijitimes.com 03/24/2013

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NEW ZEALAND: Online Census Proves Popular

 

Citizens of New Zealand have enthusiastically used the option of filling in the 2013 census online. The online option, introduced in the previous census in 2006, had been used by more than 1.7 million citizens by 6 March, the day after the census was released. Filling the form online is not only more convenient for many residents, but also less time-consuming, since the online form is automatically modified based on a respondent’s answers. “Statistics New Zealand’s census website operated without any issues”, said Maurice Williamson, Statistics Minister of New Zealand. “At its peak, it was handling about 130,000 forms per hour, well within the system’s capacity”. Statistics New Zealand, the government department responsible for conducting the census, aimed to have 35 per cent of respondents, or 2 million people, use the online option for participating in the census. In Australia, 30 per cent of forms were completed online in the 2011 census. The 2013 New Zealand census is on its way to achieving its online target. The online form will be live for at least a fortnight after census day. Citizens of New Zealand are legally required to participate in the census, facing fine of up to $500 if they fail to answer the survey.

From http://www.futuregov.asia 03/13/2013

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NZ University to Modernise Campus Network

 

University of Otago, New Zealand has announced its decision to invest US$ 22 million over the next five year to transform its campus network environment. The project will be in partnership with Dimension Data who would modernise the school’s multi-campus LAN and Wireless network in Dunedin, Invercargill, Christchurch, Wellington, and Auckland. “This will also be a major step towards achieving our broader IT operational excellence objectives and will pave the way for the delivery of a more responsive, agile service experience to our users to support teaching, research and administration activities,” said Mike Harte, University of Otago Director of Information Technology Services. He explained that students’ needs and expectations are changing, and we are investing to ensure that Otago students receive a seamless ‘connected’ experience on campus.

 

“To undertake this transformation, we needed a specialist partner that can integrate a state-of–the-art network and also help us provide the service availability and proactive support that our users expect,” he added. The University of Otago is ranked the 8th largest organisation on the New Zealand Management Information System (MIS) Top 100 ICT users. The school had over 21,000 students enrolled during 2011. The total population of New Zealand is about 4.4 million.

From http://www.futuregov.asia 04/26/2013

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Security Remains a Top investment Priority for IT amid Mobile Workplace Evolution

 

As enterprises evolve to become more mobile and, in essence, geographically limitless, IT decision makers are continuing to grapple with reducing complexity and balancing investment against cost-cutting, but they are committed to addressing core IT challenges such as security threats. That’s the word from Cisco’s TechWatch 2013 report, which found that this year IT decision makers will look to pave the way for greater connectivity by investing in IT infrastructure and collaboration technologies. IT decision-makers face numerous market evolutions that are challenging and testing IT infrastructure and networks. Bring-your-own-device (BYOD) trends, cloud computing and big data have seen end users become increasingly demanding with the experiences they expect to receive. At the same time, next-generation workspaces will be a reality for three in four (76%) businesses by 2016, which are investing in new technologies to enable distributed working environments. The IT department is under pressure to carefully manage these growing trends, but there remains the need to balance investment against streamlining and security. “In 2013 we can expect to see IT get back to basics,” said Ian Foddering, CTO at Cisco UK and Ireland. “The macro challenges which IT decision-makers face are clear and well-defined, but what TechWatch shows us is how IT intends to meet these challenges. The research shows us that whilst cost-cutting and reducing complexity is important, creating an environment where IT can support – or indeed drive – innovation within the business is paramount. The IT department is more crucial now to future development than ever before.”

 

He said that three key pillars have emerged:  simplify, protect and change and grow. “Get the first two right, and you pave the way for innovation, greater connectivity, next-generation workspaces and ultimately a shift towards the ‘Internet of Everything,’” he added. After network performance (51%), businesses said that increased security threats (48% enterprises, 44% SMEs) are the most significant challenges facing businesses over the next 12 months. Thus, improving IT security (60% enterprises, 55% SMEs) is one of the main spending priorities over the coming 12 months, surpassed only by reducing overall IT costs (60% enterprises, 56% SMEs). “There is overwhelming support for greater remote working, and it is encouraging that businesses are taking measures to protect important information and help maximize data security,” Foddering continues. “This is essential if, as the research shows, 76% of all businesses intend to operate as future workspaces in the next three years. However, simplifying and protecting an organization’s infrastructure can only take you so far. In order for businesses to prepare themselves for the future, they must be willing to embrace change and use it to drive, rather than inhibit, growth.”

 

The security landscape will most certainly change profoundly. Within the next three years, 76% of companies think operations in their organization will be structured on the basis of the most efficient use of skills and resources, regardless of where they are located – 15% say this is already happening. This is reflected in terms of technology investment: enterprises are more likely to have deployed collaborative software (79%) and network performance management (78%), but both enterprises and SMEs have prioritized the investment of remote access technology (78% and 77%, respectively). Foddering concludes, “The network lies at the heart of much of this change. Networking performance was found to be the greatest challenge facing IT at the moment, up significantly (15%) amongst enterprises compared to 2011. Organizations will need to work closely with strategic partners, like Cisco, who understand the needs of the public and private sector and who can guide them through change, if they are to successfully solve today's business problems and shape their organization for the future.”

From http://www.infosecurity-magazine.com/ 03/07/2013

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Cybersecurity Challenges in 2013

 

Network World (US)Tweet The security issues affecting businesses are similar around the world. Most involve employees innocently bringing an infected personal mobile device into the corporate network, or clicking on a social media link that looks harmless but hides a Trojan or worm that will secretly steal data and money and, potentially, remain undetected with severe impact on security of the infected device. The security issues affecting businesses are similar around the world. Most involve employees innocently bringing an infected personal mobile device into the corporate network, or clicking on a social media link that looks harmless but hides a Trojan or worm that will secretly steal data and money and, potentially, remain undetected with severe impact on security of the infected device. And while this this year will see more of that, we will also see major cybersecurity challenges to businesses coming from an increase in exploit kits, an increase in mobile device cybersecurity threats, and more sophisticated threats in general. Let's dive deeper: - Increase in exploit kits: Exploit kits represent the dark but massively profitable side of cybersecurity attacks. Exploit kits comprise malicious programs. They quickly identify and then attack cyber vulnerabilities and spread malware.

 

Exploit kits are created, sold and rented on the black market. We predict they will be increasingly used because of their ease of deployment (rental model) and ease and speed of infection they deliver. The impact of these attacks will be felt in loss of data, IP, identify theft, financial fraud and theft, as well as in diminished business productivity and continuity. We expect to see exploit kits targeting Windows 8, Mac OS X and mobile devices, particularly Android-based, in 2013 as these three targets represent fast-growing segments used by corporates and consumers alike to transact communications, business and commerce. The growth of malware will continue at an explosive pace. In 2012, Dell SonicWALL identified nearly 16 million unique malware samples through its GRID (Global Response Intelligent Defense system) compared to 13.5 million in year 2011. Already, there are around 44,000 new malware samples every day. - Increase in mobile cybersecurity vulnerability: The adoption of near field communication technology for mobile payment systems makes mobile platforms an attractive target for financially motivated cybercrimes. And the increased use of personal devices in businesses -- thanks to trends like BYOD (bring your own device) -- creates entirely new cybersecurity issues, from loss of company data and IP, to financial threat and non-compliance issues, to name a few. As social media continues to be adopted universally for personal and business purposes alike, malware will increase dramatically across Facebook, Twitter and Skype in 2013. This triple threat threatens targeted mobile devices at the point of commerce, through their access to corporate networks and through their access to social media channels. It will be particularly dangerous and become more advanced and prevalent. [Also see: "Who owns that Twitter account?"]

 

- Increase in sophistication of cyberattacks: Last year we saw cybercriminals abandon older scareware methods such as fake antivirus scams and move over to ransomware scams. We expect to see this continue and become more global and multilingual, which also represents a growing threat to Latin Ameria. Ransomware attacks lock down a computer, device or service and holds the data hostage, or even threatens court action if the user does not pay. These are very devious attacks that are embedded deep into the computer or device and it is nearly impossible for an average user to regain control over his own system and data. The sophistication and ability to attack and paralyze websites will continue to grow at dramatic pace. For example in 2011, there were 1,596,905 DDoS (distributed denial-of-service) attacks compared to 120,321,372 in 2012. As businesses of all sizes continue to move services and infrastructure to the cloud, the issue of DDoS will be high on many agendas at it has the potential to quickly cripple entire cloud infrastructures. Viruses, trojans, worms and ransomware do not differentiate between a large or small business. They represent the same risk, no matter if you have a lot or only very little budget to invest in network security. Irrespective of the size of your business, these threats can mean loss of profitability and productivity, loss of data and financial assets, and potentially catastrophic loss of business continuity. It is likely that small businesses are more likely to fall pretty to these attacks, because they do not have the budget, IT infrastructure or support that a large business can afford. On the other hand, the more people a business employs, the greater the vulnerability of its network.

 

Steps to take

The most important steps for a business of any size to protect itself from cyberattacks is to be aware of the most obvious and dangerous variants. Second, it is key to educate employees how to recognize and avoid accidentally bringing a virus/malware/trojan into the corporate network. A recent survey by Dell SonicWALL customers shows that 68% of all businesses reported that employees cannot identify fraudulent attacks on the corporate network. It is the dirty little secret of the beautiful world of social networks and mobile device interconnectedness that they are a breeding ground for malware and Internet criminals. Many businesses believe their existing firewalls will protect them from an attack. The reality, however, is that old firewalls pose a serious security risk to organizations today. First-generation firewalls technology has become obsolete as it fails to inspect the data payload of network packets circulated by today's Internet criminals. To prepare and protect from the massive growth in social media, applications, BYOD and multi-media files flowing through a corporate network, entirely new technology is needed. It is today's next-generation firewalls that include advanced technology such as application intelligence and control, intrusion prevention, malware protection and SSL inspection at multi-gigabit speeds, scalable to support the highest-performance networks and protect them effectively from the modern threats every user of email or the Internet encounters on a daily basis. If an organization does business anywhere on the Internet, it is likely not a question of if, but when it will be targeted by cybercriminals. While no protection is ever perfect, there is much that business can do to minimize and deflect the impact of these potential threats. Especially, the IT organization should closely collaborate with the company leadership to identify vulnerabilities lie, prepare with appropriate countermeasures including advanced high-performance, high-redundancy network security components, and educate employees for the best possible defense and protection of business assets.

From http://news.idg.no/ 03/08/2013

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World Bank Support to Build Safety Nets in Low-Income Countries

 

The World Bank announced today that financing for social safety net programs in low-income countries has reached a record high. Bank support for building safety nets from the International Development Association (IDA) – the Bank’s fund for the poorest countries -reached $769 million last fiscal year, an eight-fold increase over the past decade. Overall Bank financing for safety nets in both low- and middle-income countries totaled $6.7 billion over the past three years. “Every year, safety nets in developing countries lift over 50 million people from absolute poverty,” said Keith Hansen, World Bank Acting Vice President, Human Development Network.  “The Bank is committed to helping countries build effective and affordable safety net systems needed to end poverty, build shared prosperity, and protect access to health, education, and other basic social services.” The Bank-managed Rapid Social Response (RSR) Program has been supporting efforts in low-income countries to construct and assemble critical building blocks for safety nets and related social protection systems, leading to enhanced country capacity, effectiveness, and efficiency in protecting their people from poverty and economic shocks.  Since the creation of the RSR in 2009, the Russian Federation, Norway, the United Kingdom (UK), Australia and Sweden have contributed a total of more than US$70 million to support 83 projects in 42 countries that together have an estimated 1.6 billion poor and vulnerable people.  The RSR has played a catalytic role in 15 of 22 IDA-eligible countries that have started plans for comprehensive safety nets. Today the UK announced an additional £15 million (US$23 million equivalent) in support of the RSR. “What happens across the world matters more than ever for the UK, and our support for the World Bank’s RSR Fund means we are investing in jobs, opportunities, and peace. It will help governments in developing countries start to develop the strong economies and strong societies of the future,” said Justine Greening, UK Secretary of State for International Development. At least 60 percent of people in developing countries – and nearly 80 percent in the poorest countries - currently lack effective social safety net coverage to protect them against sudden shocks and chronic poverty.

From http://www.worldbank.org/ 04/19/2013

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58% Information Security Incidents Attributed to Insider Threat

 

The consumerization of computing has changed the IT landscape. Employees can and do now access corporate data from a multitude of devices in a multitude of locations. Where the ‘insider threat’ was once posed only by the occasional malcontent employee, it is now comes from every naive employee on the payroll. “The genie of company data,” Guy Bunker, Senior vice president of products at Clearswift, suggested to Infosecurity, “is out of the bottle. In the old days,” he explained, “company data sat on a server in the data center protected by access control and perimeter defenses. Now its everywhere.” He was explaining the findings of the Clearswift report, The Enemy Within: an emerging threat, which seeks to quantify a known but not really understood contemporary issue: the insider threat. Clearswift had commissioned Loudhouse “to identify the extent to which internal security threats are affecting UK organizations and, in turn, how these are being managed.” The result shows an anomaly: while company and media discussion – and company spend – is focused on external threats from hackers and malware, more than half of all security incidents (58%) can be attributed to the wider insider family: employees (33%), ex-employees (7%) and customers, partners or suppliers (18%). One of the biggest problems, suggests Bunker, is the way business is conducted today – anywhere, anytime, any device: the BYOD phenomenon.

 

“End user expectations,” says the report, “combined with their desire for greater flexibility and autonomy, has seen organizations attempt to empower employees whilst balancing their security priorities.” But the IT department is struggling. Eighty-seven percent of IT leaders (93% in the finance industry) believe the use of new technology requires constant change and evolution within security policy; but 72% admit to difficulty in keeping up. “The survey shows,” Bunker told Infosecurity, “that companies are realizing that BYOD presents a risk, whether it’s from mobile devices attached to the network, or USB and other secondary storage or services people put data on, and which then goes walkabout.” But many companies simply do not know how to handle this risk. Only 31% of organizations are accepting or proactively managing BYOD – the rest are resisting and blocking access where possible (52%) or denying it altogether (11%). This is despite the belief by half (53%) of the respondents that users will continue to use their own devices on the network, whether it is sanctioned by IT or not. “Even where there is a policy,” added Bunker, “it probably covers around only 20% of the things that it needs to cover.” The problem is that security traditionally defends devices and perimeters – but with the proliferation of BYOD, cloud, social networks and multi-user collaboration, there is no longer a perimeter to defend, and the devices cannot always be protected. “It doesn’t require the user to have any malicious intent,” said Bunker, “he or she could simply lose it and there’s a breach in the offing.” The solution, he suggests, is to get down and dirty with the information itself: to understand what information is sensitive or confidential together with the context in which it is sensitive and confidential, and to secure the information in context. That way, it doesn’t matter whether the threat is internal or external, because what matters – the information – is secured.

From http://www.infosecurity-magazine.com/ 05/03/2013

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Cyberthreats Pose Unsettling Cyber-Consequences

 

"How much damage could a group of well-trained hackers do, economic and otherwise, if they really wanted to?" That's the question posed by online news outlet Quartz, in a recent article that looks at former U.S. Department of Homeland Security official Paul Rosenzweig's book Cyber Warfare: How Conflicts in Cyberspace Are Challenging America and Changing the World. Recent well-publicized hacks into the Department of Labor's website and the Twitter account of the Associated Press are described as amateur and relatively benign. What could happen, then, if the guilty parties were well-trained with malicious intent to cause as much damage as possible? Rosenzweig offers a series of frightening possibilities for widespread disruption from sophisticated hacking groups:

  • Hacking into well-known sources to spread false information about a volatile international situation. Such an event could have a major impact on global financial markets that could take several days to correct.
  • Disrupting the New York, London or Tokyo stock exchanges by interfering with current trades or past trading records.
  • Interfering with the satellite navigation system, impacting GPS systems, missile accuracy and disrupting commercial and military air traffic.

“All of these are very, very real vulnerabilities,” Rosenzweig told Quartz, adding that some groups would likely carry out disruptions of this magnitude today if they could.

From http://www.govtech.com/ 05/08/2013

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Global Network of Hackers Steals $45M from ATMs

 

The sophistication of a global network of thieves who drained cash machines around the globe of an astonishing $45 million in mere hours sent ripples through the security world, not merely for the size of the operation and ease with which it was carried out, but also for the threat that more such thefts may be in store. Seven people were arrested in the U.S., accused of operating the New York cell of what prosecutors said was a network that carried out thefts at ATMs in 27 countries from Canada to Russia. Law enforcement agencies from more than a dozen nations were involved in the investigation, U.S. prosecutors in New York said Thursday. "Unfortunately these types of cybercrimes involving ATMs, where you've got a flash mob going out across the globe, are becoming more and more common," said Rose Romero, a former federal prosecutor and regional director for the U.S. Securities and Exchange Commission. "I expect there will be many more" of these types of crimes, she said. Brooklyn U.S. Attorney Loretta Lynch, who called the theft "a massive 21st-century bank heist," announced the case Thursday in New York.

 

Here's how it worked:

Hackers got into bank databases, eliminated withdrawal limits on pre-paid debit cards and created access codes. Others loaded that data onto any plastic card with a magnetic stripe — an old hotel key card or an expired credit card worked fine as long as it carried the account data and correct access codes. A network of operatives then fanned out to rapidly withdraw money in multiple cities, authorities said. The cells would take a cut of the money, then launder it through expensive purchases or ship it wholesale to the global ringleaders. Lynch didn't say where they were located. It appears no individuals lost money. The thieves plundered funds held by the banks that back up prepaid credit cards, not individual or business accounts, Lynch said. Ori Eisen, a cybercrime expert and founder of 41st Parameter, a fraud detection and prevention firm, said the $45 million heist was on the "high-end" of what can be done by cybercriminals who exploit banking systems connected to the Internet.

 

"Given the scale of the global credit card networks, it is almost impossible to detect every kind of attack," he said. "This attack is not the last one, and if the modus operandi proves to be successful crooks will exploit it time and again." There were two separate attacks in this case, one in December that reaped $5 million worldwide and one in February that snared about $40 million in 10 hours with about 36,000 transactions. The scheme involved attacks on two banks, Rakbank in the United Arab Emirates and the Bank of Muscat in Oman, prosecutors said. Such ATM fraud schemes are not uncommon, but the $45 million stolen in this one was at least double the amount involved in previously known cases, said Avivah Litan, an analyst who covers security issues for Gartner Inc. Middle Eastern banks and payment processors are "a bit behind" on security and screening technologies that are supposed to prevent this kind of fraud, but it happens around the world, she said. "It's a really easy way to turn digits into cash," Litan said.

 

Some of the fault lies with the ubiquitous magnetic strips on the back of the cards. The rest of the world has largely abandoned cards with magnetic strips in favor of ones with built-in chips that are nearly impossible to copy. But because U.S. banks and merchants have stuck to cards with magnetic strips, they are still accepted around the world. Lynch would not say who masterminded the attacks globally, who the hackers are or where they were located, citing an ongoing investigation. The New York suspects were U.S. citizens originally from the Dominican Republic who lived in the New York City suburb of Yonkers. They were mostly in their 20s. Lynch said they all knew one another and were recruited together, as were cells in other countries. They were charged with conspiracy and money laundering. If convicted, they each face 10 years in prison. The accused ringleader in the U.S. cell, Alberto Yusi Lajud-Pena, was reportedly killed in the Dominican Republic late last month, prosecutors said. More investigations continue and other arrests have been made in other countries, but prosecutors did not have details.

 

An indictment unsealed Thursday accused Lajud-Pena and the other seven New York suspects of withdrawing $2.8 million in cash from hacked accounts in less than a day. Arrests began in March. Lajud-Pena was found dead with a suitcase full of about $100,000 in cash, and the investigation into his death is continuing separately. Dominican officials said they arrested a man in the killing who said it was a botched robbery, and two other suspects were on the lam. The first federal study of ATM fraud was 30 years ago, when the use of computers in the financial community was growing rapidly. At the time, the Bureau of Justice Statistics found nationwide ATM bank loss from fraud ranged from $70 and $100 million a year. By 2008, that had risen to about $1 billion a year, said Ken Pickering, who works in security intelligence at CORE Security, a white-hat hacking firm that offers security to businesses. He said he expects news of the latest ring to inspire other criminals. "Once you see a large attack like this, that they made off with $45 million, that's going to wake up the cybercrime community," he said. "Ripping off cash, you don't get that back," he said. "There are suitcases full of cash floating around now, and that's just gone."

From http://news.yahoo.com/ 05/10/2013

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Cyberdefense a Major Part of Asian Security

 

U.S. Secretary of State John Kerry called defending against cyberattacks a major part of maintaining security in Asia, and said Washington is forming working groups with China and Japan to address the issue. U.S. Secretary of State John Kerry called defending against cyberattacks a major part of maintaining security in Asia, and said Washington is forming working groups with China and Japan to address the issue. "Some of the most serious cyber threats to businesses emanate from this region, and they threaten the entire global economy," said Kerry, who spoke Monday at the Tokyo Institute of Technology. "That is precisely why we have established a cyber working group with Japan and another with China, in order to insure that the Asia-Pacific will be part of the solution," he said. Internet security is quickly becoming a major issue in international relations, specially in east Asia. When U.S. President Barack Obama met Japanese Prime Minister Shinzo Abe, cybersecurity was one of the topics discussed, with Abe welcoming cooperation from the U.S.

 

In comments made Saturday in Beijing, Kerry said he met with Chinese leadership. In addition to other security issues, the two sides "also discussed cyber security, and we agreed there also that we will create an immediate working group because cyber security affects everybody." The U.S. is setting up the working group as China has been repeatedly blame for cyberattacks against international firms. China, in response, has denied backing any hacking attacks, and instead called on other nations to cooperate on Internet security. Major cybersecurity talks between U.S. and Japan are set for next month, according to Japanese media, including the possibility of tackling the issue under the countries' close military alliance. Japan's parliament, space agency, major weapons makers like Mitsubishi Heavy Industries, and prominent firms including Sony have all fallen victim to online attacks in recent years.

 

South Korea said earlier this month that its military will cooperate with U.S. forces to strengthen the country's defenses against online attacks. That announcement came after a massive series of cyberattacks paralyzed computer networks at several South Korean banks and broadcasters, with many in the country openly speculating that they were launched by North Korean hackers. Kerry's comments on Monday came as part of a broader public speech that addressed regional issues such as recent tensions with North Korea and the creation of a broad trade agreement with Japan. He has met with national politicians and heads of business in several Asian countries on his trip, including Japan's top leadership. He also stressed the need to embrace environmental technologies and alternative sources of energy to address global warming, calling the issue "one of the most obvious shared challenges on the face of this planet."

 

"To grow smart, we have to be willing to try new things," he said. Kerry repeatedly stressed that a new approach to environmental issues will also create business opportunities. Ten years ago, Chinese investment in energy-related projects in the U.S. totaled US$1 million, he said, a figure that grew to $9 billion last year. Kerry pointed out that Japanese leaders seeking to rebuild the country's northeast coast, much of which is still in shambles two years after being devastated by a major earthquake and tsunami, have turned to the U.S. for help and advice. But he also said the U.S. can learn from its main Pacific ally in environmental issues. "It takes the average Japanese household about three years to use as much energy as an American household uses in just one year. We have to do better," he said.

From http://news.idg.no/ 04/15/2013

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EUROPE: Cyber Attackers Continue to Target Czech Sites

 

The cyber attacks that hit Czech websites last week continued this week, but this time authorities know who some of the culprits are. “The attack this week was made by a group called Czechurity and they really wanted to be visible. They wanted to show that the (denial-of-service) attacks from last week are less important, that they can do a much better job,” Ondrej Filip, the chief executive of CZ.NIC and the man who essentially oversees Czech Internet, told Radio Prague.  “We drew a lot of lessons from these weeks and we are not preparing for a similar type of attack but rather for a much bigger and broader attack.” The attacks began on 4 March, disabling various media outlet websites, followed by the Prague Stock exchange and the Czech National Bank. The latest attack was against the website of the Czech bank UniCredit on 11 March. Earlier, the sites were hobbled by denial-of-service attacks, which overload servers with requests, leading to an overload of activity. Most of the attacks of the last week are believed to have come from a variety of sources, mostly abroad. But the latest attack was not of the same type, and while authorities know the group behind the UniCredit cyber attack, the previous ones remain a mystery. The damage caused by the attacks is reportedly temporary but has cast doubt on the country’s cyber security.

From http://netprophet.tol.org/ 03/17/2013

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SPAIN: To Welcome the New Industrial Cybersecurity Center

 

Spain is addressing vulnerabilities in the cyber-hardiness of its critical information and communication technologies with the upcoming launch of the Industrial Cybersecurity Center (ICC). The new center's mission statement is to address industrial cybersecurity as "the set of practices, processes and technologies, designed to manage cyberspace's risk associated to the management, process, storage and transmission of information used by industrial infrastructures, from the points of view of people, processes and technologies.” When it opens its doors in June, it plans to a play a key role in Spanish society and economy, its promoters said. “It is known that most of our essential services and corporations depend on ICT for its normal operation, but it is not so widely known that essential services depend on industrial systems,” security professionals and ICC backers Samuel Linares, Ignacio Paredes and José Valiente said, in a statement. “In fact, these systems are the ones responsible of controlling cooling towers and electric generators, which provide power and fire extinguishing capabilities among many other features.”

 

They added, “Industrial systems are the basis of critical infrastructure and therefore of the nation's essential services, and this fact has made industrial systems a main target in cyber-terrorism and even cyber-war, new aspects of well-known conflicts that have expedited the development of cyber-weapons focused on exploiting vulnerabilities of industrial control systems.” The three organizers are looking to foster additional levels of awareness on the issue throughout the ecosystem, by taking stock of the existing state of industrial cybersecurity, its stakeholders and market requirements, as well as successes and failures in Europe and the US. Its primary goal will be information-sharing and developing best practices, and to that end, will release five documents this year, including the Spanish Industrial Cybersecurity Roadmap, the Current State of Industrial Cybersecurity in Spain and the Template of Cybersecurity Requirements for Service Suppliers. Also during 2013, the ICC will organize four events called The Voice of the Industry and the first Industrial Cybersecurity Ibero-American Summit. It will also create sector-focused workgroups that initially will focus on energy, chemical, water and transport. The ICC is independent and nonprofit, and “aims to be the independent meeting point for public and private organisms and for professionals involved in industrial cybersecurity technologies,” it said. “It also seeks to become the Spanish-speaking reference for information and experience interchange.”

From http://www.infosecurity-magazine.com/ 03/05/2013

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NORTH AMERICA: Canada - International Experts to Debate How Nations Can Tackle Cyber Threats

 

OTTAWA — Fears over digital threats to Canada’s critical infrastructure — concerns that may be misplaced — are fuelling an arms race that experts believe countries need to better control, especially after the discovery of a powerful online surveillance tool on a Canadian commercial server. Federal law prohibits the sale or transfer of technology that would allow anyone to hack into a computer or network. Domestic law enforcement agencies, such as local police and the RCMP, are responsible for enforcing the law in Canada; the Canada Border Services Agency polices the import and export of such technology. Experts suggest that traditional ways of thinking about arms control can’t apply to cyberspace, where passing software around the world can be done easily and beyond the control of governments. “We’re in a classic arms race,” said Ron Deibert, director of Citizen Lab, an elite research centre that monitors how countries use cyberspace. “That’s a pretty dangerous situation to be in when we’re talking about the domain of war fighting not being the land, sea or space, but the ecosystem of information.”

 

International experts will gather Monday in Toronto to determine how nations can regulate a market where private companies are developing products and countries are developing digital capabilities, with all concerned that doing nothing could lead to a cataclysmic event that could take down networks controlling power grids or water systems. That worse-case scenario has materialized into a phrase top American defence officials have used repeatedly in the last few months: A “cyber Pearl Harbor.” Those fears, however, may be misplaced, according to a Department of National Defence briefing note. That briefing note, sent to Canada’s top soldier in April of last year, paraphrased panelists at a CSIS security forum who argued that a cyber-attack taking out large portions of a the country’s critical infrastructure “would be very difficult.” “The complexity of the U.S. power grid would make it very difficult for any entity to commit a cyber attack that would cause it to shut down entirely,” said the briefing note. ”An attack on the grid would likely only affect an isolated area and would be aimed more at undermining a population’s confidence  in essential public services than crippling the economy.” Postmedia News obtained the briefing note under the access to information law.

 

“There are a lot of people who benefit from hyping the situation and using the fear of these threats to defend huge defence expenditures or civil liberties’ violations,” Deibert said. One such piece of technology was revealed last week to have made it way onto a Canadian network. The discovery by Citizen Lab researchers of a product called FinFisher,raised questions about how the software made its way to Canadian commercial servers, and more questions about who was using it and for what ends. As the name suggests, the program allows its owners to gain sweeping access to personal computers, private emails and conversations — all without the knowledge of the target. “What you’re seeing here is that the rule of law doesn’t really apply,” said Tom Kellermann, a vice-president of cyber-security for IT firm Trend Micro. ”Right now you have this ‘lord of war,’ arms bizarre of cyber-weaponary.” In response, countries have created military units dedicated not only to defending domestic networks from attacks through cyberspace, but also having the capability of launching a digital strike against an enemy. Last week, the head of U.S. Cyber Command, Gen. Keith Alexander, told American legislators that his “defend-the-nation team” is also “an offensive team” that would “defend the nation if it were attacked in cyberspace.”

 

Developing and trading the technology allowing for attacks on portions of, for instance, the power grid, has been made possible largely because countries have yet to agree on an international framework to control to trade of such technology, or agreed upon punishments for hackers who steal or destroy information on target computers. “The real problem that nation states have right now is that you’ve emboldened the non-state actors of the world to realize this (attack) is plausible,” Kellermann said. “This is a tremendously significant shift because of the lack of international cooperation and prosecution.” Deibert said experts coming to the University of Toronto event Monday are split on how to approach the matter. Some argue that regulation would be futile unless every country in the world agrees to the same norms. Others argue that focusing on technology misses the real problem of why the technology is being used. “It’s possible for both to be right. It’s something that at least (requires) some considered dialogue,” he said.

From http://www.canada.com/ 03/17/2013

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U.S.: How Many Cyberattacks Hit the United States Last Year?

 

Thanks to the warnings of senior lawmakers and Obama admiistration officials, Americans are growing more aware of online vulnerabilities that could lead to a “cyber Pearl Harbor” attack. By definition, such a catastrophe would be extraordinarily rare, its chances perhaps no more than one in a ... what, exactly? It’s hard to talk about odds when the pool of minor cyberincidents is growing larger every day. Depending on when it arrives, the first major cybervent against the United States could be a one-in-2 million incident or a one-in-10-trillion incident. But noise from garden-variety hacks shouldn't just be ignored in a broader search for the next 9/11. Understanding those day-to-day online skirmishes can help reveal the scale of the broader problem. The Homeland Security Department runs a national clearinghouse of cyberthreat information known as the U.S. Computer Emergency Readiness Team, or US-CERT. Part of its job is to track cyberincidents, which DHS defines as violations of an organization’s security policy. That could include unauthorized attempts to access a network, DDoS attacks, or other nasty behavior.

 

In 2007 -- the year that Twitter was founded -- US-CERT received almost 12,000 cyberincident reports. That number had more than doubled by 2009, according to new statistics from theGovernment Accountability Office (PDF), and it had quadrupled by 2012. We're learning of more attacks, more often. From a certain point of view, this is a good thing: Growing awareness means improved detection. More than two-fifths of the cyberincidents reported by federal agencies last year were attempts to access U.S. networks or propagate malicious code. And here’s something else: The incidence of denial-of-service attacks that disable a website with bogus traffic was hardly worth mentioning. Remember when hackers from Anonymous managed to take down the CIA’s website last February? Despite the breathless news coverage of that event, it was dwarfed by the number of other incidents the government recorded. And these are just the ones the government knows about. All of which is to say that the universe of cyberincidents is gigantic, and that by focusing so closely on The Next Big Attack, the United States risks failing to connect the dots -- again.

 

I’ll leave you with some additional recent numbers on cyberintrusions, as reported by various actors:

The energy company BP says it suffers 50,000 attempts cyberintrusion a day.

The Pentagon reports getting 10 million attempts a day.

The National Nuclear Security Administration, an arm of the Energy Department, also records 10 million hacks a day.

The United Kingdom reports 120,000 cyberincidents a day.

That’s almost as many as the state of Michigan deals with.

Utah says it faces 20 million attempts a day -- up from 1 million a day two years ago.

How these groups define and count their cyberincidents could be fairly diverse; it stretches credibility to think that Utah would be a bigger target than the Defense Department, for example. But, altogether, the numbers provide a necessary sense of scale.

From http://www.nextgov.com/ 03/08/2013

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Agency Cybersecurity Deficiencies Remain as Attacks Reach All-time High

 

Hackers tried to breach federal networks more than 48,000 times in 2012, and those are just the ones agencies knew about and reported to the U.S. Computer Emergency Readiness Team (US-CERT), run by the Homeland Security Department. These attacks against agencies, which reached an all-time high last year, come as the Government Accountability Office continues to find agencies are not prepared for this constantly growing cyber assault. But it's not just a matter of total incidents. It's well known the variety of attacks and the sophistication of hackers also are increasing. GAO found improper usage, malicious code, and unauthorized access were the most widely reported types of attacks across the government. "This is why we've been designating information security as a high risk area since 1997 is because of agencies, I wouldn't say their inability, but their lack of meaningful success in securing their systems and meeting many of the requirements for securing their systems," said Greg Wilshushen, GAO's director of information security issues, Thursday during a hearing on cybersecurity of the Senate Homeland Security and Governmental Affairs Committee. GAO released a whole set of statistics about agency cybersecurity progress ahead of the Office of Management and Budget's annual report to Congress on the government's progress in implementing the Federal Information Security Management Act (FISMA).

 

Where's the FISMA report?

In fact, Sen. Tom Coburn (R-Okla.), ranking member of the committee, said he was disappointed OMB didn't release the FISMA report before the hearing. "There's no reason for it other than it shows significant criticism of our ability to manage critical information within the federal government," he said. "I will apologize to them vociferously if, in fact, my assessment of that report [is wrong]. But not to put it out before this hearing is absolutely ridiculous because we all know, and GAO will testify today what we all know, is the status within our own government of how we are doing. It's unfortunate that we've chosen not to have a critical piece of information that analyzes a report on us for this hearing." OMB typically releases the FISMA report in March, but there is no set date for when it comes out. "The administration appreciates the importance of the FISMA report, and is working to provide it to Congress as expeditiously as possible," an OMB spokeswoman said by email in response to Coburn's criticism. No matter when OMB finally releases the annual report, expected sometime in March, agency progress toward securing their systems will continue at a slow pace.

 

GAO found that not only did the number of incidents reported to U.S. CERT increase to more than 48,000 in 2012 from more than 42,000 in 2011, more than 41,000 in 2010 and almost 30,000 in 2009, but what agencies are doing about those attacks is lacking. Auditors say 19 of 24 major federal agencies reported that information security control deficiencies were either a material weakness or significant deficiency in internal controls over financial reporting. Further, inspectors general at 22 of 24 agencies cited information security as a major management challenge for their agency. GAO also found that most of the 24 major agencies had information security weaknesses in most of five key control categories:

?Implementing agencywide information security management programs that are critical to identifying control deficiencies

?Resolving problems and managing risks on an ongoing basis

?Limiting, preventing and detecting inappropriate access to computer resources

?Managing the configuration of software and hardware

?Segregating duties to ensure that a single individual does not control all key aspects of a computer-related operation

?Planning for continuity of operations in the event of a disaster or disruption.

 

"It's not an easy job in terms of implementing effective security over time because the environment is constantly changing, new technologies are being implemented into the computing environment, the threats are becoming more sophisticated and business practices at changing," Wilshushen said. "But at the same time, agencies need to implement the appropriate processes to assess their risk and, then based on that risk, select the appropriate controls to cost-effectively reduce those risks to an acceptable level, and then ensure those controls are effectively implemented, tested and assure they remain appropriate." While much of the hearing focused on the Cyber Executive Order President Obama issued last month, the desire to update FISMA crept into the discussion. The Senate's comprehensive cybersecurity bill that failed last session included an update to the 10-year-old FISMA law. The House also passed a separate bill to revise FISMA, but the Senate didn't consider the legislation. Coburn expressed concern whether DHS has the authorities needed to oversee federal networks and whether the new cyber executive order would overwhelm them.

 

DHS Secretary Janet Napolitano said the agency is well suited to continue with both roles, but it does need some legislative help. "I think some FISMA reform, which would move us out of the paperwork generation and into the digital age would be very helpful," she said. "The ability to do hiring equivalency to the sorts of hiring the National Security Agency could do because realize in this realm, civilian capacity needs to be enhanced because we are going to manage most of this through civilian capacities with some utilization of the NSA. We already have those arrangements made, but on that personnel side we will need legislative assistance." Napolitano added DHS has worked hard over the last few years to improve its management of cyber and address the challenges it faced over the years in terms of both people and capabilities.

 

U.S. CERT busier than ever

One example of DHS's progress is that U.S. CERT issued more than 7,455 actionable cyber-alerts in 2012 that were used by private sector and agencies to protect their systems, and had more than 6,400 partners subscribe to the U.S. CERT portal to share information and receive cyber threat warning information. Napolitano said the department's Industrial Control Systems Cyber Emergency Response Team (ICS-CERT) also responded to 177 incidents last year while completing 89 site assistance visits and deploying 15 teams with U.S. CERT to respond to significant private sector cyber incidents. Lawmakers at the hearing, which was a joint hearing with the Commerce, Science and Transportation Committee, also wanted to know how DHS would implement the executive order. Sen. Tom Carper (D-Del.), chairman of the Homeland Security and Governmental Affairs Committee, said the EO helps move the ball forward to protect critical infrastructure, but legislation still is needed. He said many of the barriers that stopped the bill last session seem to have been addressed over the last few months.

 

"I think we've moved a long ways. You all have moved a long ways and I think in smart ways. Dr. Coburn has suggested there still are some concerns about liability protection. My understanding on the information sharing side, it's not so much an issue any more. I think there may be bipartisan agreement to punitive damages and maybe general damages," Carper said. "I think there are some questions about liability protection on the critical infrastructure side, should it be punitive? Should it be more than punitive? But there's been a whole lot of movement as I see it from the administration and from a bi-partisan group of us in the Senate to meet the legitimate concerns that were raised." Carper added he holds high hopes for a comprehensive cyber bill to get through the Senate this session.

From http://www.federalnewsradio.com/ 03/08/2013

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Cyberspace Becoming a Conflict Zone Says Ex-U.S. Official

 

U.S. companies and the government must do more to protect their computer networks as cyberthreats become more common, said the State Department’s former senior adviser on innovation. “We have to harden our networks,” Alec Ross said in an interview yesterday with Deirdre Bolton on Bloomberg Television’s Money Moves. “Unfortunately, the cyberdomain is going from being merely competitive to increasingly conflict- ridden.” Ross led the State Department’s “21st Century Statecraft” initiative under former Secretary of State Hillary Clinton, an effort to use technology to bypass governments and speak directly to people around the world. President Barack Obama has prioritized cybersecurity, issuing an executive order on the issue Feb. 12 and hosting chief executive officers from energy, finance, and technology companies at the White House this week to discuss the threat of criminal and state-sponsored hackers. Yesterday, Obama discussed the need for China and the U.S. to address the threat of cyberattacks in a call with Chinese President Xi Jinping, according to the White House. National Security Adviser Thomas Donilon said in a March 11 speech that U.S. businesses are increasingly expressing “serious concerns” about “sophisticated, targeted theft” of confidential information as a result of “intrusions emanating from China on an unprecedented scale.” “From the president on down, this has become a key point of concern and discussion with China at all levels of our governments,” Donilon said in the address to the Asia Society.

 

Executive Order

Obama issued an executive order Feb. 12 outlining policies for wider sharing of government data on hacking with companies, particularly operators of vital infrastructure such as power grids. The order directed the government to develop voluntary cybersecurity standards for those businesses and instructs U.S. agencies to consider adding the standards to existing rules. “We have seen a steady ramping up of cybersecurity threats,” Obama said in an interview on ABC’s “Good Morning America” program broadcast March 13. “Some are state- sponsored,” and some are “just sponsored by criminals.” James Clapper, the U.S. director of national intelligence, told the Senate intelligence committee March 12 that hostile hackers or an “isolated state” may succeed in breaching U.S. computer networks and disrupting power grids and other vital services in the next two years. Ross said that his four years at the State Department underscored that power is shifting from governments to individuals, driven largely by technology. “Things that would have once taken a huge media company or a government or tens or hundreds of millions of dollars of upfront capital,” Ross said, “now because of processing power that exists in the consumer’s pockets, things can be done much more agilely by small institutions and individuals.” In an effort to reach people around the world, the State Department and U.S. embassies had at least 195 accounts with San Francisco-based Twitter Inc. by the end of Ross’ tenure, and 290 pages on Facebook Inc. (FB) with 15 million subscribers and tens of millions more visitors.

From http://www.bloomberg.com/ 03/16/2013

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Government Launches New Cybercrime Fighting Unit

 

The government has launched a new initiative to fight organised online crime, with the creation of the Cyber Crime Reduction Partnership (CCRP). The CCRP aims to bring together the police, security industry experts and academics to combat the increasingly organised nature of online criminality. The new unit was announced by security minister James Brokenshire at a security briefing hosted by the Chartered Institute of IT. "For too long the public's perception of cyber crime has been a lone bedroom hacker stealing money from a bank account," Brokenshire said. "But the reality is that cyber criminals are organised and global, with a new breed of criminals selling 'off-the-shelf' software to aid gangs in exploiting the public." He added: "This government is committed to tackling this threat and we have already had great success. But we want to go further and through the creation of the National Cyber Crime Unit within the NCA and innovations such as the new Cyber Crime Reduction Partnership, I am confident we can bring these criminals to justice.'" The security minister mentioned statistics highlighting the growing online economy, with online retail sales reaching 2.6 billion last year, while 2012 Crime Survey for England Wales showed one in three adults was the victim of a cyber attack in the past year.

 

Brokenshire also highlighted a number of ongoing projects by the UK government to bolster defences against cybercriminal. This includes the launch of the Cyber Security Information Sharing Partnership (CISP) next month to help share information between industry and government, and moves towards the establishment of a UK National Computer Emergency Response Team (CERT). The government is also planning to create the National Cyber Crime Unit later this year, merging the Police eCrime Unit (PCeU) and the Serious Organised Crime Unit Cyber wing. Brokenshire added: "Through the introduction of the National Cyber Crime Unit later this year, through greater awareness and action from the public and industry, and through continuing to work closely with our international partners, we can deliver a lasting and transformative impact on those criminals that seek to use the economy to harm the UK and its interests." The government plans to invest 650 million in its National Cyber Security Strategy over the next four years, with Cabinet Secretary Francis Maude claiming that 'a great deal has already been accomplished'.

From http://news.idg.no/ 03/16/2013

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The Future of Data Security

 

Imagine a library. Every night, the library locks its doors. But one night, a burglar manages to get in. All the books and manuscripts are gone, right? Not in this library. You see, in this library, most of the books themselves are locked down, and the ones the robber does manage to carry with him turn out to be outdated travel guides and self-help books from 1974. Admittedly, this would be a strange way of running a library. But for businesses looking to protect their vital data assets, something like it could become the future. The concept is called “data-object security,” and it relies on a principle most people are reluctant to admit: All systems are inherently insecure. The idea is actually as liberating as it is worrisome. Today, systems such as e-mail are generally protected by a single password that, if broken, allows an intruder to run as far as he wants inside your in-box. Networks and servers are similarly vulnerable; they’re little more than a lockbox for your data. But if you assume that the lock will eventually get broken, that frees your attention to focus on what happens next.

 

This is where data object security comes in. It’s a setup that doesn’t just protect data at a system level; it also protects the individual bits and bytes of data inside the system. What if every file, or even every cell in a spreadsheet, came along with a set of rules governing what different people would see when they opened it up? The rules might say, Bob from accounting can see one part of this file -- just the part he needs to do his work effectively -- while John, an outside federal regulator, might be able to see a little more, and Steve, at the executive level can open up that same file and see everything Bob and John saw, and more. Here’s another way to look at it. If data security means defending the library that holds your information, data-object security is about defending what goes into the library itself. The two ideas are radically different, and according to Josh Sullivan, a vice president for data analytics at Booz Allen Hamilton, as more businesses come around to the latter, a common ideal promoting good data stewardship will emerge.

 

“It's a whole new way of thinking,” Sullivan told me. Take it far enough, and you wind up in a future where access to data is democratized. Right now, businesses jealously guard their information because once a file has been opened, all of its contents are visible to the reader and to whomever he or she sends it to. By contrast, data becomes more useful to more people when access is limited to only what they need. With data-object security, firms and agencies will be able to track their information with more accuracy, too. For every piece of their data that gets called up by, say, an academic, businesses (not to mention all the academic's peers) will know where that data had previously been and where it is allowed to go next. In dataspeak, Sullivan told me, to understand the trajectory of a piece of data is to trace its lineage. Rules about data can also be set up according to pedigree -- a measure of who is accessing the information (think tanks? high-school clubs? hobbyists?) and how useful they’ll find it (can you make accurate financial predictions with it, or is it only good enough to get a general idea of the market?). Remember that what makes this concept so powerful is that all of these attributes can be applied to the same file.

 

Data democratization requires businesses and governments to be a little more comfortable sharing -- and that raises privacy concerns. No commercial standard currently exists for ensuring data privacy, and in its absence, many are turning to a totally different field for answers: medicine. “In HIPAA, we’ve got a process,” said Jules Polonetsky, a former chief privacy officer at AOL, referring to the federal law that determines who can view and share patients' medical records. “It’s been laid out, and it may or may not be perfect, but it says you must follow these rules and de-identify health data.” Taking the same principles that govern anonymized medical information and applying them to commercial or administrative data may not need a law, Polonetsky told me. It might be that some common understanding could evolve among companies themselves. But using HIPAA as a model at least provides a baseline for comparison so that businesses know just how rigorous their data policies are.

 

Privacy advocates and proponents of data are often at odds with one another. One side generally views the explosive growth of data as a creepy development ripe for abuse, and the other often looks at data in almost utopian terms. Yet it’s possible that the new advances in security may create an opportunity to bring the two closer together. “Data-object security gives you finer-grain security, but it also encapsulates the rules of, ‘How can I share this data, and with whom, and how long do I keep it?’ and you start to embed the stewardship of the data as descriptors on the data itself,” Sullivan said. “That’s the key to enabling data democratization -- where the right person can get the right data when they need it.”

From http://www.nextgov.com/ 03/19/2013

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Special Report - IT Tools for Safer Communities

 

(This report is based on the activities of the Digital Communities program, a network of public- and private-sector IT professionals who are working to improve local governments’ delivery of public service through the use of digital technology. The program — a partnership between Government Technology and e.Republic’s Center for Digital Government — consists of task forces that meet online and in person to exchange information on important issues facing local government IT professionals. More than 1,000 government and industry members participate in Digital Communities task forces focused on digital infrastructure, law enforcement and big city/county leadership. The Digital Communities program also conducts the annual Digital Cities and Digital Counties surveys, which track technology trends and identify and promote best practices in local government. Digital Communities quarterly reports appear in Government Technology magazine in March, June, September and December.)

 

We haven’t yet, as a society, come to terms with guns. The nation was born in a revolution fought with muskets, and the right to keep and bear arms is enshrined in the Bill of Rights. Even Thomas Jefferson, that most cerebral of men, once said that “The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.” But what if a madman shoots children, as happened recently in Connecticut? While crime as a whole is down — New York City even had a full day with no shootings or stabbings last fall — the fact remains that anyone who hears about a mass shooting wants to do something to prevent it from happening again. But treading a path between confiscation of all guns and open carry everywhere is not easy, and of the many ideas that have been offered, there are few workable solutions and many frustrating complexities. Following the Sandy Hook school shooting, Connecticut Gov. Dan Malloy exemplified the frustration and the impulse to do something — anything — to stop gun violence. “We don’t yet know the underlying cause behind this tragedy, and we probably never will,” he said. “But that can’t be an excuse for inaction.”

 

Many initiatives are circulating in Congress and numerous state legislatures, including proposals to restrict school visitors, increase taxes on gun sales, restrict clip sizes, outlaw semi-automatic weapons, and the latest twist: require gun owners to purchase liability insurance. Most approaches to reducing gun violence — no one really expects to eliminate it altogether — focus on reducing access to firearms, either by decreasing the number and types of weapons in circulation, or by restricting access for individuals most likely to abuse firearms, such as convicted criminals, drug abusers and the mentally ill. Both approaches face significant obstacles. Americans already own more than 300 million firearms of which more than 100 million are handguns, so limits on new firearms, ammunition, etc., could impact the annual sale of some 10,000 firearms, but will not touch the weapons already sitting in half the nation’s households. While the gun control debate heats up, the search continues for measures that are truly effective and that can reduce gun violence, which claims some 10,000 lives each year in the United States.

 

The 12-step motto — “God grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference” — might provide a practical approach for dealing with gun violence and the legislative efforts under way. Some things we must live with, most notably guns in homes. The vast majority of those are used responsibly for hunting, target shooting or self-protection. But as long as there are firearms in the hands of people, there will be the violent actions of a few disturbed individuals. The things that can be changed are the subject of this special section, especially IT tools that can help prevent, mitigate and recover from gun violence.

 

Guns in Milwaukee

For a street-level look at gun violence in America’s cities, Government Technology talked with Milwaukee Police Chief Edward A. Flynn who commands an agency of 2,000 sworn officers and 700 civilians, serving a city of some 600,000 residents. At one time, Flynn served as secretary of public safety under former Massachusetts Gov. Mitt Romney. Wisconsin is an open carry state, where those not prohibited from possessing a firearm may carry a weapon visibly on their person without a license, or carry a concealed weapon with a license except in schools, government buildings and a few other places. According to Flynn, that does not make policing any easier. “Our challenge is to keep firearms out of the hands of those who should not have them,” said Flynn, “and that includes the criminal, the mentally ill and substance abusers. One of our problems is there are gaping loopholes in who’s required to be subjected to a background check. That has to change. There is much talk of individual rights when it comes to firearms, but every individual right in the Constitution has to be balanced against the rights of the community. And communities have a right to be free from firearm violence, particularly if it could have been prevented through prudent regulation.

 

“Unfortunately for our country,” he said, “all sanity and rationality seemed to go out the window as soon as one begins to confront a notion of rational regulation of firearms.” Flynn doesn’t expect firearms to completely disappear, nor is he advocating that. “What we are saying is that when you have the levels of violence we have in this country, it’s our obligation to make sure that a lawful right to possess a deadly weapon is appropriately regulated by making sure that there are serious sanctions for illegally possessing a weapon and that there are serious application processes in place that protect all of us from the remorseless and the criminal and the irrational.”

From http://www.govtech.com/ 03/26/2013

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US, Russia Are Top Cyber-Threat Hosts

Despite public perception, the US and Russia are far more likely than China to be home to a malicious host serving up malware, bots and other baddies to the internet-going public, according to Host Exploit's quarterly World Hosts Report. “As malware continues to evolve, and cybercriminals continue to learn, one particular fundamental remains constant – almost all malicious threats are physically hosted somewhere,” Host Exploit noted. “For this reason, it remains as important as ever to examine hosting practices and standards and consider how they can be improved.” The study found that five of the top 20 malicious autonomous systems (AS) are to be found in the US, and four are in Russia. Only one is located in China. Chinanet Backbone, at No. 11, is China’s lone entry into the list. However, it has the largest number of IPs under its wings out of any of the providers, coming in at more than 116 million IPs – meaning that volume-wise, it likely accounts for a significant amount of bad acting. Nonetheless, the top culprit of the quarter comes from the unassuming Netherlands. In the first quarter of 2013, the worst host overall was found to be Ecatel Network in the Netherlands, which, while hosting only 13,000 IPs, still manages to host more than it's fair share of malicious content. “This quarter we see the return of Dutch hosting provider Ecatel to the No. 1 rank, having held the position at various times in the past,” Host Exploit said. “Ecatel does not top the rankings for any particular category of activity, but rather for a consistently poor showing across the board.” Botnets in particular seem to like the Dutch provider.

Then there are the sites that are hosting publicly dangerous websites, capable of delivering malware via exploit kits. Host Exploit said that, in fact, the hosting provider harboring the highest number of infected sites overall is Russian: Mail.ru. "The number of malicious URLs on Mail.ru’s servers has risen rapidly over the last quarter, with the vast majority being stored on its file hosting service and download manager,” Host Exploit said in its report. “This rise has seen it move into the overall top 10 hosts. Such a sudden increase in malicious files being hosted could either be the result of new features, a change in policy or down to cybercriminals choosing Mail.ru as a temporary hosting service.” When it comes to the US rankings, Landis Holdings comes in ninth for overall hosting issues, with 28,000 IPs under its umbrella. But when talking about hosting the highest concentration of infected websites, two big names jump out: Amazon, which has 2 million IPs, is No.4, while Google, which comes in at number seven, has about 667,000 IPs. Overall, Russia and the US showed up across the rankings, from phishing ponds to botnet hosting. However, the Host Exploit results should be taken with perspective. “The malicious activity that Host Exploit tracks generally comprises malware hosting, botnet C&C hosting and the like, and does not necessarily include command-and-control servers for targeted attacks or the like,” Kaspersky's Threatpost blog caveated. “Still, the data the organizations compiled shows that the hosting of malicious servers is not a localized problem, it's a global one.”

From http://www.infosecurity-magazine.com/ 03/28/2013

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CIO Council Releases Data on Federal Cybersecurity Workforce

 

The 2012 Information Technology Workforce Assessment for Cybersecurity (ITWAC) is being released publicly today – the first report of its kind giving a snapshot of the current Federal civilian IT workforce with cybersecurity responsibilities. The data collected under this assessment is crucial to informing strategic workforce planning and cybersecurity training programs at Federal agencies and will help inform efforts to ensure the Federal Government is capable of developing cybersecurity professionals to defend Federal systems and networks against growing cyber threats. Through the ITWAC Reporting Tool, participating Federal departments and agencies can view and analyze their ITWAC data across several important workforce development topics, including current and optimal proficiency levels in Specialty Areas, time spent in Specialty Areas, work experience, education, certifications, and demographics. Each participating Federal department or agencies has online access to the ITWAC Reporting Tool through their self-identified points of contacts (POCs). The ITWAC data can be used by participating federal agencies and departments to assist with understanding their agency’s current IT workforce skills, identifying skill gaps, as well as selecting the appropriate training to mitigate these gaps. Further, demographic data illustrates each participating agencies’ current workforce supply as well as provides an understanding of the cybersecurity workforce pipeline (e.g., the age of the workforce and the percentage eligible for retirement).

 

The ITWAC was coordinated by the National Initiative for Cybersecurity Education (NICE) in conjunction with the CIO Council. The ITWAC was developed utilizing the National Cybersecurity Workforce Framework and sought to collect data describing the composition and capabilities of the federal civilian cybersecurity workforce. The assessment also assists Federal department and agencies by identifying the scope of the cybersecurity workforce pipeline, establishing a baseline of current cybersecurity capabilities and proficiencies among the Federal workforce and identifying general training needs of the cybersecurity workforce. The assessment was distributed to over 200,000 Federal Information Technology civilian workforce personnel in 39 occupational series who perform cybersecurity duties. It was open to personnel from October 22 – November 16, 2012 (and January 15 – 31, 2013 for personnel in the Department of Defense). Just under 23,000 employees from 52 federal departments and agencies completed the assessment.

From https://cio.gov/ 04/03/2013

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Targeted Cyberespionage on the Rise in 2012

 

Targeted cyberespionage attacks aimed at stealing intellectual property were up 42 percent last year, with consequences felt most acutely by manufacturers and small businesses (businesses with less than 250 employees represent more than 30 percent of targeted attack victims). These new stats were published by Symantec in its Internet Security Threat Report (ISTR), which also states that small businesses are attractive target due to unsophisticated security. Symantec's analysis concludes that in 2012, the manufacturing industry unseated government as the most targeted industry. Contractors and subcontractors in the manufacturing supply chain are seen as rich targets due to their access to intellectual property. The ISTR also reveals that knowledge workers are now the most commonly targeted kind of employee, rather than high-ranking executives, who previously topped the list. “The sophistication of attacks coupled with today’s IT complexities, such as virtualization, mobility and cloud, require organizations to remain proactive and use ‘defense in depth’ security measures to stay ahead of attacks,” said Symantec CTO Stephen Trilling. The most common attacks perpetrated against the public sector last year were malicious email -- nearly one in 70 emails directed to government email accounts was classified as malicious in nature. 2012 also saw a significant increase in mobile malware, which grew by 58 percent. Nearly one third of mobile attacks tried to steal personal data like phone numbers and email addresses. The ISTR is compiled using data from Symantec's Global Intelligence Network, used by company analysts to track worldwide activity relative to phishing, spam, malicious code and attacks.

From http://www.govtech.com/ 04/16/2013

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Feds Seek Stronger Cybersecurity Partnerships with States

 

Now that Web-based technologies control everything from the electric grid to the water supply, cyberattacks on critical infrastructure have become the most pressing threat to national security, according to a national intelligence report to Congress. Andy Ozment, senior director for cybersecurity at the White House, embraced states as key partners in efforts to secure the nation’s assets. “You own and operate critical infrastructure,” he said Tuesday at a meeting of National Association of State Chief Information Officers. “Your own services constitute critical infrastructure in ways that are hugely important. We have to work with you to identify those portions of your systems and networks that are the most important and the most critical, and share with you whatever resources we can to help you secure those." Federal legislation on cybersecurity appears stalled, so the White House is working on a strategy to protect such assets—which are often owned and operated by the private sector—through an executive order and presidential policy directive issued in February.

 

The executive order directs the Department of Homeland Security to share timely information on cyber threats with state and local governments and private sector companies with responsibility for critical infrastructure. It requires DHS to expedite clearances for state, local and private sector personnel to receive classified and sensitive threat information. The executive order also requires the Commerce Department’s National Institute of Standards and Technology to work with industry leaders to develop a cybersecurity framework for companies with responsibility for critical infrastructure. NIST is expected to finalize a framework that includes joint standards and best practices by February 2014. Compliance will be voluntary. NASCIO warned against requiring states to take on responsibilities they don’t have the resources to deliver and pleaded for support in comments about the framework’s development submitted to NIST in April.

 

“States are a key partner in delivering over $600 billion in federal programs to citizens, and therefore the federal government has a direct interest in helping states secure their data and systems against attack,” NASCIO wrote. “The overarching demand to be efficient with taxpayer funds and ensure as much funding as possible goes to the end users of public services often means that veiled costs of operation such as cyber defenses, training, and identity management are severely neglected.” A survey of state chief information security officers released by NASCIO and Deloitte in October found that only 24 percent are “very confident” that their state assets are protected against external threats. Only 32 percent said their staff have the required cybersecurity competency. Teri Takai, chief information officer of the U.S. Department of Defense, said the approach in the executive order offers particular benefits to state governments protecting critical infrastructure within their borders. “For the states, [the executive order] is important because they have limited resources to be able to deal with the cybersecurity challenge,” said Takai, who previously served as chief information officer of California and Michigan.

 

“As much as the federal government can promote information sharing that the states can take advantage of, my belief is that it will be a benefit to them.” Mark Reardon, Georgia’s chief information security officer, credited the executive order with improving the quality of threat information that DHS is sharing with states and the private sector. “I see them working to improve that process every day,” he said. Still, Reardon is concerned that private sector interests be protected as the executive order gets underway and if Congress takes up legislation requiring or incentivizing companies to share information. “The public sector needs to understand that the private sector is in business, and sharing information can impact their business in a bad way,” he said. “We need to understand that and put safeguards up so that the people sharing that kind of information with us are protected from fallout.” As a first step, Reardon said Georgia has begun sharing information about particular threats with companies but is doing so carefully, with an eye toward not burning any bridges. “We don’t expect anything in return except an occasional thank you and feedback about what I can do to improve what I’m giving them,” he said.

From http://www.governing.com/ 05/03/2013

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Is an Emphasis on Compliance Hampering IT Security?

 

Leo Scanlon, chief information security officer of the National Archives and Records Administration, has an information security question for federal CIOs: "Are you satisfied that where you are is good enough? Do you understand the risk?" Too often, he says, federal C-level officials do not know if their security is adequate because they do not understand the risks they face and what the risk tolerance of their agencies should be. And too often, they are content to remain that way. The issue of understanding and managing IT risk takes on greater significance with the growing emphasis on automating security. Security professionals, system administrators and agency executives have been fighting a battle over IT security vs. regulatory compliance since the passage of the Federal Information Security Management Act of 2002. Critics of the act — or at least of how it has been implemented — say that an emphasis on grading agency performance based on compliance scores has undermined efforts to improve security. With the introduction of tools to monitor systems, respond to incidents and report on status, there is a chance to finally settle the battle in favor of security.

 

William Jackson covers cybersecurity for FCW's sister publication, GCN, where this piece first appeared. For more, see Jackson's CyberEye blog on GCN.com. The question, said Scanlon, is "are we going to automate compliance or automate risk management?" Speaking at cybersecurity conference hosted by (ISC)2, Scanlon said that FISMA was never intended to be about compliance. The opening paragraphs of the act spell out that its intent is to "provide a comprehensive framework for ensuring the effectiveness of information security controls," and ". . . provide effective governmentwide management and oversight of the related information security risks . . . ." So why the emphasis on paperwork and reporting rather than managing risk over the last 11 years? Compliance is easier to measure. Reports from auditors and inspectors general have given congressional overseers an easy way to grade agencies, either with an A, B . . . F report card or a green-yellow-red dashboard. The C-level executives who must report to Congress have embraced this. Their approach to IT security, Scanlon said, is, "get the IG off my back."

From http://fcw.com/ 05/10/2013

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California Launches Cybersecurity Task Force

 

On May 13, California government officials and private-sector leaders met behind closed doors to discuss a comprehensive cybersecurity plan for the state -- it was the beginning of the California Cybersecurity Task Force, the first state-led collaboration of its kind. Because of the interconnectedness of government and private-sector IT assets, collaboration has become crucial, said Michele Robinson, acting director for the Office of Information Security. “Those working relationships need to be strong in order to really affect this area,” she said. “We all own a piece of that infrastructure, so it’s a shared responsibility." And the ultimate goal, she said is to collaborate and work together to improve cybersecurity for the state. The meeting allowed discussion on several topics, all with the goal of establishing a framework and overall plan for statewide cybersecurity. Among the topics discussed were information sharing between governments and the private sector; challenges to industry, such as the need for improved laws and regulations; and the need for increased cybersecurity research and education.

 

Among the meetings participants were officials from the National Fusion Center Association (NFCA), the FBI, the Sacramento Utility District, Cyber Watch West (CWW), and private companies such as Verizon, Bank of America and Symantec. State CIO Carlos Ramos, pictured above, said one of the California Technology Agency’s biggest goals with respect to this effort will be improving the awareness of the importance of focusing on cybersecurity. Whether it’s hactivists, state-sponsored cyberattacks, cyber-terrorism, espionage or just opportunistic hackers, he said, attacks on government are on the rise -- which a 2013 report released by Verizon also found. Protecting the state’s infrastructure, while also leading the way for the nation makes this task force an important effort, Ramos said, adding that private industry, local government, state government, financial organizations and even the federal government stand to benefit from the collaboration that will take place in California. By being proactive, he says the state will have a better chance at staying ahead of the curve in the never-ending battle of network security.

 

David DeWalt, CEO of cybersecurity firm FireEye, said he sees the state as trying to get more proactive in dealing with cyber security, and creating this task force is a step in the right direction -- not just for California, but the nation as a whole. “This sort of a council would be a precedent setting event for the entire country," DeWalt said, "and California likes to take a leadership position, so I would encourage them to take advantage of this type of thinking.” Ramos agreed that the development of a state-wide cybersecurity task force, something not yet undertaken in any other state, is a proactive advancement. “I’m very optimistic because [of] the level of expertise and commitment we have from the participants from the task force,” Ramos said. “These are the kinds of folks who know what they’re talking about and know how to get things done.” No definite timeline has been established, but Ramos indicated the state was interested in pursuing this project with an aggressive time frame, and that new initiatives will be implemented piecemeal as they are discussed by the task force. For instance, discussions on how best to implement an education and awareness campaign around cybersecurity may be rolled out while longer-term efforts around information sharing could take longer to establish.

 

California really is out in front of other states,” Ramos said. “We’ve seen a number of areas, particularly in technology, where governments tend to follow our lead. I am quite hopeful, from that perspective -- the framework and the work that we do here -- that other states will take and emulate and put in place across the country.” California has been a leader in the past when it came to technology projects, said Mark Ghilarducci, secretary of the California Emergency Management Agency, and the state will continue to be a leader with this project. In 1995, California implemented the Standardized Emergency Management System, which brought together disparate agencies in the state to work on a common platform, Ghilarducci said, and that program eventually became the template for the National Instant Management System. There have been other examples, too, he said, but the point is that California will again be a laboratory that creates and tests a path for other states and federal government to follow.

 

Specific examples of changes that could improve cybersecurity efforts in the state include things like whitelisting certain software in the wake of a bring-your-own-device trend that has introduced an unprecedented amount of applications onto the state’s networks. Another tactic would be to require more rapid patching of operating systems and applications to cut down on vulnerabilities and security holes. Another tactic is to limit the number of users with admin privileges on any given network. “These are things that help harden our networks, and a lot of this, just like any kind of security -- it’s always about layers of security,” Ghilarducci said. “The cybersecurity situation is no different. We want to make sure we incorporate as many of the things thread into our cybersecurity work environment. It may seem very intuitive and basic, but across the board, it’s not consistent.”

From http://www.govtech.com/ 05/17/2013

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CHINA: To Ensure Online Payment Safety

 

The People's Bank of China (PBOC), the country's central bank, on Wednesday called for more people to be alert of potential risks concerning online payment methods. About 40 percent of the 221 million people who use online payments regularly do not pay enough attention to safety, while 40 percent of consumers ignore possible risks when problems occur, said Zhou Jinhuang, deputy director of the PBOC's payment department. Gu Jian, deputy director of the bank's network security bureau, said the risks include the loss of personal information, identity theft and bank account hacking. A nationwide campaign to promote online payment safety began on Wednesday, involving over 40 banks and 30 online payment agents.

From http://china.org.cn/ 03/14/2013

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Cyber Attack Battlefield: The Clash of Victimhood

 

The U.S. state department, U.S. market-controlled media, and private security firms have recently synchronized their efforts for a second cyber security offensive, accusing China of not only hacking U.S. banks, companies, and state institutions, but also of having the intention of controlling important parts of U.S. infrastructure like power grids. China responded by saying that it is an innocent victim to external cyber attacks, and that the U.S. is a primary culprit. Each side claims to be the victim and casts the other side as the villain. While the answer to this cyber security controversy is crystal clear for any Chinese with the slightest reasoning ability, one is led to ask how it is possible for the U.S. to cloak itself as a victim and make the public buy this rhetoric. The key lies in the existence of an American feeling of victimhood that is somewhat different from the Chinese version. The Chinese feeling of victimhood is simple to understand. The allied powers that invaded China in the 19th and 20th century remain dominant on the world stage. Learning from these powers and guarding against them has been a bloody lesson throughout history. This defensive mentality against the West is also embedded in thousands of decades of agricultural defense against nomadic neighbors. The Great Wall is evidence to this defensive mentality. Even the Great Fire Wall finds an element of legitimacy in this thread of thinking. Now, Chinese have been at peace with this feeling of victimhood except when being challenged by hegemonic powers.

 

The good thing is that even though China is mired in cyber security controversy in the U.S., China refuses to play by public sentiment, but instead points out plainly how the American mechanism works. This is exemplified in the words of Chinese Foreign Minister Yang Jiechi: Anyone who tries to fabricate or piece together a sensational story to serve their political motive will not be able to blacken the name of others or whitewash oneself. But one thing the Chinese have not taken into consideration is that the Americans also share a feeling of victimhood, though different. The Chinese version of victimhood is marked by the Opium Wars in 1840s and 1860s, which taught the Chinese the importance of sovereignty and a strong state in protecting its citizens' rights. The American version of victimhood is marked by the Mayflower, a ship that transported over one hundred English pilgrims to the U.S. in 1620, which primed the Americans about the value of freedom as well as a systematic distrust of the state. These historical experiences also explain why China calls for state leadership, sovereignty and the UN intergovernmental framework in terms of Internet governance, while the U.S. resents such a broad international mechanism. But the U.S. version of victimhood has been hijacked by big businesses. It has also gone to such extremes as to accept the idea of defending itself by attacking others, a kind of "proactive defense." In terms of cyber security, the U.S. does a good job of convincing others that it is in the right. It did a superb job by claiming to be a victim before using its military, commercial or political channels to solve its problem. With the help of the U.S. media, the American feeling of victimhood has been mobilized to challenge China on cyber security.

From http://china.org.cn/ 03/17/2013

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Cooperation 'Needed for Internet Security'

 

Cooperation is a "must" for China and the United States to deal with Internet issues, especially online security, and to cope with rapid developments in cyberspace, officials and experts from both countries said on Tuesday. Online security has become a key issue between China and the US, and the two countries have common interests and responsibilities, Qian Xiaoqian, vice-minister of the State Council Information Office, said at a US-China Internet Industry Forum in Beijing. To maintain network security, the two countries should further establish mutual trust and make efforts to solve problems, because it will improve the development of the Internet between them and have positive effects across the world, he said. As the leader of global information technology, the US has many advantages in cyberspace, while the biggest online market, China, has more than 564 million netizens."The two countries should cooperate and reduce blame or accusations without evidence," Qian said.

 

Premier Li Keqiang said on March 17 that all countries should do more to keep the Internet safe instead of making unfounded allegations. He did not deny that there are differences in online security between China and the US, but if the two respect each other, he said, the common interests will surpass disagreements. Meanwhile, cooperation should also extend to the mobile Internet, considering the boom in the industry, he said. The number of mobile users in the country has reached 420 million, an 18.1 percent increase over 2011, according to forum organizers."Mobile devices have become the biggest platform to surf the Internet, for white-collar workers and migrant workers alike," Qian said."It’s also fashionable to post micro blogs, use smartphone app WeChat on cellphones."It is necessary for the two countries to cooperate on mobile Internet technology research, he said, adding China will upgrade laws involving the Internet and welcome US network companies investing in the industry.

 

"In addition, China and the US can create more channels for dialogue, such as governments, institutions and companies, and enhance investigation systems to crack down on online crimes between the two countries," he added. Robert Hormats, US undersecretary of state for economic growth, energy and the environment, said the countries need to cooperate, adding that the US will increase the number of dialogues and the frequency of communications on thorny Internet issues with China in the future. The forum is the sixth between the two countries and will end on Wednesday.Hu Qiheng, chairwoman of the Internet Society of China, said dialogue can improve communication, while communication will contribute to the two countries understanding each other."A good understanding will be helpful to close the distance between China and the US on dealing with online issues," she added.

From http://www.news.cn/ 04/10/2013

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China Waging War Against Online Rumors

 

China's State Internet Information Office (SIIO) said on Thursday that it is waging a war against rumors spreading online as they "have impaired the credibility of online media, disrupted normal communication order, and aroused great aversion among the public.""An extreme minority of netizens had been spreading various rumors online, with some slandering others with fabricated pictures and some deliberately spreading rumors under the pretext of seeking others' help to dispel these rumors," according to an SIIO statement.The body is engaging in a crackdown on those fabricating or spreading rumor online.Amid the crackdown, at least 11 people in the provinces of Guizhou, Zhejiang, Shaanxi, Gansu and Liaoning had been detained by police for spreading online rumors about the deadly H7N9 bird flu virus in the past month.They were detained for up to 10 days for fabricating online posts about H7N9 infections that caused panic among some netizens and local residents.The SIIO closed more than 20 microblogging accounts used by these people to disseminate the rumors.It vowed to keep taking "a high-handed approach" against online rumors so as to maintain legal sanctity and a normal and orderly online environment.According to the statement, the office will continue to punish Internet companies that fail to stop the spread of rumors, which lead to bad social influence, and award whistle-blowers of online rumors in the future.

From http://www.news.cn/ 05/02/2013

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Informant Webpages Help Gather Corruption Tip-offs

 

Informant webpages opened on China's major online media outlets last month have been effective in encouraging netizens to provide anti-corruption tips in an orderly manner, authorities said Wednesday. The State Internet Information Office (SIIO) made the remarks in a statement hailing a simultaneous move by websites run by the Xinhua News Agency, the People's Daily, as well as firms Sina, Sohu and Netease, to open special informant webpages on April 19. By clicking a highlighted logo on the websites' home pages, viewers are ushered into the informant pages, which directly link to five major online tip centers set up by Chinese authorities. Netizens can tip the organs of the Communist Party of China's (CPC) Central Commission for Discipline Inspection, the Organization Department of the CPC Central Committee, the Supreme People's Procuratorate, the Supreme People's Court and the Ministry of Land and Resources, on graft and corruption among Party or government officials. The SIIO on Wednesday said the daily page views of the five informant centers sponsored by authorities have trebled, with the total number of tips nearly doubled, since the opening of the informant pages and links on China's major online media outlets. Citing comments from Internet users, the SIIO statement said the move by China's online media outlets will facilitate public tips on corruption in an orderly and legitimate manner.

From http://www.news.cn/ 05/09/2013

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Disclosure Delays Help Fuel Online Rumors

 

Official delays in releasing information on issues people find important is one of the main reasons rumors spread on the Internet, an expert said."Nowadays, most government departments prefer to debunk fake news after it's been circulating than to disclose the truth upfront," said Cheng Manli, a media professor at Peking University.Such delays weaken the authority of official information and provide an opportunity for people with bad intentions to spread rumors, especially online.Cheng was speaking the day after Beijing police detained a 28-year-old woman named Ma on suspicion of spreading rumors online about a young woman's death. Ma reportedly wrote in her micro blog that the woman was raped by seven shopping mall security guards before she was thrown off the building, and that police refused to investigate.Yuan Liya, 22, of Lujiang county in Anhui province, was confirmed dead after she fell off from the seventh floor of a shopping mall on May 3. Her death was considered a suicide, Beijing police said at the time.The police statement was released only after hundreds of people crowded outside the mall on Wednesday, calling on police to investigate the case.On Thursday, police confirmed that Yuan's death was a suicide.

 

No evidence was found to indicate she was raped or poisoned.The mall has agreed to pay Yuan's family 400,000 yuan ($65,000) as compensation for "negligence" by its management.After the mall closed at 5 pm that day, keepers did not check whether there were people still on the premises, allowing the woman to stay in the center, according to government representatives from Yuan's hometown who came to Beijing to help handle the incident."In the case of Yuan's death, the police failed to prevent rumors at the beginning and someone exploited that to set off public speculation," Cheng said. "The rumor is further damage to the victim and her family, and disturbed public order."If police published more information about the case, maybe similar rumors would be reduced and even prevented, she added."Each government department should constantly disclose information that the public may doubt or be confused about instead of ignoring the public's questions and hiding vital details. The more detailed information authorities disclose, the fewer misunderstandings and rumors there will be," she said.Ma has confessed and voiced regret for spreading rumors, police said, adding that the investigation of her case continues.According to the Law on Public Security Administration Punishments, passed in 2006, spreading rumors and false reports is punishable by administrative detention for five to 10 days for disturbing public order. Culprits also face fines of up to 500 yuan.In Korla, the Xinjiang Uygur autonomous region, four people were given five days' administrative detention for making up and spreading rumors about a non-existent murder case, police said on Wednesday.

 

On May 5, two people were injured in a brawl in a village in Korla. When a suspect went past the hospital where the two injured were seeking treatment, he overheard talk of the incident. After he went home that night, he reported on his micro blog that "two people were chopped to death". Later, three others also posted the rumor online.The State Internet Information Office recently launched a nationwide campaign combating online rumors. Suspects, including the two who spread rumors about the outbreak of bird flu in Guizhou province, were dealt with and their micro blog accounts closed, the office said.The office said the micro blog account of He Bing, vice-president of the School of Law at China University of Political Science and Law, was suspended for forwarding a rumor twice last week, Xinhua News Agency reported on Friday.He Bing said neither the authority nor the service provider had informed him of the suspension. Also, he did not know how long his account, which has more than 460,000 followers, would be suspended.The professor was punished for forwarding a rumor that a university graduate killed an official for shutting down the website he set up because it wasn't registered. The account that posted the information on Wednesday, which was proved to be a rumor in 2009, was permanently closed, Xinhua said.

From http://www.news.cn/ 05/13/2013

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JAPAN: Police Better Prepared to Fight Cyberattacks

 

Japan's National Police Agency on Thursday launched a new center comprising about 20 staff members as part of efforts to better fight cyberattacks. The center, established at the Security Planning Division of the NPA Security Bureau, will play a central role in information gathering and analysis, and investigations related to cyberattacks by the Japanese police.

From http://newsonjapan.com/ 05/17/2013

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S. KOREA: Presidential Cyber Security Secretary Eyed to Counter Hacking

 

“The government is pushing to create the post of cyber security secretary at the presidential office” Cheong Wa Dae in a bid to rapidly and efficiently cope with cyber attacks on key national organizations, officials at the ruling party said Sunday. The presidential cyber security secretary, if appointed, will report directly to the chief of Cheong Wa Dae's National Security Office, the officials said. Last week, several of the nation's major television stations and banks suffered what appeared to be simultaneous hacking attacks, raising the need for a control tower in case of a nationwide outbreak of cyber terrorism. Investigations are under way into all possible causes of the massive computer network failures, including the involvement of North Korea, which has threatened to attack South Korea and the United States in retaliation for South Korea-U.S. joint military drills and the United Nations' fresh sanctions for its recent nuclear test.  "Countermoves against nationwide cyber terrorism and attacks are spread across government bodies, including the National Intelligence Service, the National Police Agency, the military cyber command and the Korea Communications Service," said an official at the ruling Saenuri Party.  "Under the current structure, an efficient and rapid countermove against hackers can hardly be expected."  Presidential spokeswoman Kim Haeng told reporters that the government was reviewing a possible revision of relevant laws and other measures with regard to responses to cyber terrorism.  As part of the possible changes, the presidential office is considering requiring broadcasters and other news organizations to immediately report to the government if they come under a cyber attack, she said.

From http://nwww.koreaherald.com/ 03/24/2013

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Defense Ministry to Beef Up Cybersecurity Forces

 

The defense ministry said it plans to beef up its cyber-security forces to cope with the North's increasing asymmetric cyber strategies. The ministry also reaffirmed that it will gain wartime operational control from the United States in December 2015 as planned. Our Kim In-kyung has more. Report: The Defense Ministry briefed President Park Geun-hye on Monday and introduced its plans to strengthen cyber security. The ministry told the president about its plans to revamp its control tower for cyber policies and develop a military response scenario against cyber-attacks. It also plans to sharply increase the number of cyber-warfare forces and reinforce cooperation with the U.S. to develop measures against cyber attacks. The briefing comes after computer networks at South Korean media and banks crashed in late March in an apparent hacking attack. A defense ministry official said the ministry plans to cooperate with the U.S. on cyber policy, technology and information. The cyber attack response scenario will include defense and offense policies against potential enemies in times of war and peace.

The ministry also plans to create a customized deterrence strategy against threats of weapons of mass destruction by North Korea. It will formulate detailed three-step response measures to deal with nuclear threats, imminent use of nuclear weapons and actual use of nuclear weapons. The official said it plans to complete the draft for the deterrence strategy by early July, utilize it during the Ulchi Freedom Guardian military exercise in August, and finalize it with the U.S. in October. The ministry also reaffirmed its plans to take over wartime operational control (OPCON) from the United States in December 2015 and develop an alternative combined-defense regime which will replace the Combined Forces Command. The defense ministry plans to reach an agreement on the concept of the new combined defense structure at the Korea-U.S. Military Committee Meeting in mid-May in Washington D.C. and finalize the new structure at a meeting of defense chiefs at the annual Security Consultative Meeting scheduled for October in Seoul.

From http://world.kbs.co.kr 04/01/2013

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Korean News Site Hacked, Delivers Malware

 

Kaspersky Lab researchers recently came across a compromised Korean news site, minjok.com, which was pushing a malicious Java applet exploiting the CVE-2013-0422vulnerability. The same vulnerability was recently exploited in attacks on Reporters Without Borders and NBC.com. The site has since been taken down, though the researchers say they've also found a similar infection on a Chinese news site -- because the sites cover news about China and North Korea, Kaspersky Lab's Dmitry Tarakanov notes, they're logical targets for a watering hole attack. According to Tarakanov, a single line of code directs the visitor's browser to download and execute a malicious Java applet, which then downloads and runs a malicious executable disguised as a GIF file. The executable installs a file called agentm.exe in a temp folder and creates a registry value to run agentm.exe every time the infected computer starts up. Agentm.exe is a backdoor which connects to the command and control server. "The backdoor is pretty simple: it is able to perform just two actions by commands from the C&C -- to download for execution a Dynamic Link Library and to uninstall itself. ... The C&C doesn’t send additional libraries to an infected machine instantly; attackers push them when they explore what the computer has been netted," Tarakanov writes.

From http://www.esecurityplanet.com/ 04/19/2013

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The Cyber Terror on March 20 and Its Countermeasures

 

According to the joint response team comprised of experts from the private sectors, the government and the military, the cyber attack against Korea’s financial institutions on March 20 was done by the North after building a very detailed plan at least eight months beforehand. The analysis result of the report on the status of ‘banking network security TF’ this journal obtained from the financial authorities shows that hackers launched various cyber attacks to cripple the banking network on March 10. It was confirmed that they used new or metamorphic codes to avoid the detection of malicious codes. And vulnerabilities of web servers, PMS servers and PCs were their main targets.“Even if banks are jointly monitoring their systems through ISAC, they’ve failed to share information on malicious codes and vulnerabilities of servers and terminals,” says a senior official from the security TF.The financial institutions have formed their TF to thoroughly inspect the security systems of nonmonetary institutions including stock firms, insurance companies and card companies until May.Those banks whose systems were hacked have started to separate their internal and external networks to prevent possible cyber attacks. Shinhan Bank has a plan to complete their network partition before June. Jeju Bank is going to divide their integrated network into internal and external parts. NH Bank is also planning to improve their security systems.

From http://www.koreaittimes.com 05/14/2013

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Moves to Toughen Korea’s Online Transaction Security System

 

Two lawmakers of South Korea's main opposition party are determined to drastically revise Electronic Financial Transaction Act and Digital Signature Act in order to introduce various online security and certification technologies. Introduced in 1999, the Online Transaction Certification System has been used for online transactions worth over KRW 300,000. However, the abolition of the Online Transaction Certification System has been bandied around owing to massive cyber-attacks since 2012. Once revised bills pass the National Assembly, varied certification technologies other than the current Online Transaction Certification System based on Active X will be put to use. Also, new companies will be given the opportunity to participate in the certification issuance market, which is currently led by five certificate issuers. A proposed amendment to Electronic Financial Transaction Act stipulates that Financial Services Commission (FSC), Korea's top financial regulator, should refrain from forcing financial companies to use certain security technologies or services and dampening fair competition in security technologies.

From http://www.koreaittimes.com/ 05/21/2013

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Threat of Malicious Code Growing in S. Korea

 

South Korea had the third-highest number of malicious codes detected on computers last year among other major countries, reflecting the urgency to draw up thorough measures to prevent any more cyber attacks, a report showed Tuesday. The number of computer malware uncovered in South Korea reached 3.26 million in the fourth quarter of 2012, ranking third in the global list, only trailing behind the top-placed United States with 8.96 million and Brazil with 4.46 million, according to a report by Microsoft Corp. The corresponding figure for Web sites that distribute malicious codes came in at a ratio of 17.9 for every 1,000 Web sites in Korea, also the third-highest among its peers, the report said. Sung Jae-mo, the chief economist in online security at the Korea Institute of Finance (KIF) who quoted the report in his latest research, called for the need to develop technology and online security policy that are well adapted to the fast-changing online environment.

"We expect to see more and new kinds of cyber attacks as mobile banking has been generating huge demand," he said.  Growing fear over cyber attacks on online banking systems has sparked a heated debate in South Korea after online networks at a number of major banks and insurers here were hacked by an unknown malware between late March and April, causing inconvenience for users, although there were no leaks of personal information. Lim Eul-kyu, a professor at Hanyang University, said in a separate report that financial institutions should hasten to provide online banking users a more protected security system. He suggested banks have a separate server that focuses only on detecting security-related problems. "Financial companies also need to be more cooperative in building up a flexible warning system with each other to shore up the online network security," Lim added.

From http://english.yonhapnews.co.kr/ 05/21/2013

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NORTH KOREA: New Cash Cow - Cyber-warfare

 

Amidst heightened tensions on the Korean peninsula, the focus from global media networks has largely been on the instability in North Korea under the leadership of Kim Jong Un and the threat of potential missile attacks on South Korea. The media has also actively reported on a multitude of other physical threats levied against South Korea, the United States, and their allies.However, on top of these imminent threats that are taking the world’s attention by storm lies a dark backstory that is garnering a much smaller amount of media coverage regarding how North Korea is able to continually fund their military operations: cyber-warfare. Long known to be a cash-strapped nation, North Korea has designed a number of intricate and highly technological methods of procuring money from a variety of illicit sources. The North Korean military division of the Reconnaissance Directorate General has been identified as having trained a number of hackers in cyber-warfare as well as financial fraud. Using this training, North Korean hackers have the ability to access banking information in a variety of countries that they deem as “hostile”, such as the United States and South Korea. Once the hackers are inside the banks’ computer system, they disable their security measures and subsequently have carte blanche to steal funds from personal or corporate accounts.

 

Many of these hackers have been operating out of China, where they blend in amongst other individuals by posing as researchers and businessmen in cities such as Beijing, Tianjin, and Shanghai. The reasoning for this is due in large part to the lack of reliable Internet access available in North Korea, as the country lacks broadband networks for data usage. Unlike many leaders, who may plead ignorance to such blatant cyber-attacks, Kim Jong Un seems to take personal pride in the abilities of his fleet of hackers. Sources report that Kim, who believes that these hackers are as important to combating the United States and South Korea as their nuclear and missile programs, largely touts the abilities of the North Korean hackers.  The North Korean government has rewarded many of these cyber terrorists with luxurious homes and lavish promotions. The hackers themselves are said to feel immense pride in their work and contribution to the impoverished economy. This new form of cyber-warfare and procurement of funding differs from riskier moves that North Korea was known to take in the past, such as drug trafficking and dealing in counterfeit currency. These days the hacking attacks can happen from remote locations and involve far less potential risk, rendering it potentially more potent as a reliable source of currency that the government is able to allocate as it desires.

 

The fear from the international community is that this constant influx of cash will sway North Korea from partaking in negotiations with the United States and potential adherence to a peace treaty and the disarmament of their prospective nuclear program. With this inflow of foreign currency, North Korea can move forward with its military operations as it desires with little regard for outside opinion. North Korea has a history of hacking and cyber-warfare. In March they were initially thought to be behind the cyber-attack on upwards of 40,000 P. Amidst heightened tensions on the Korean peninsula, the focus from global media networks has largely been on the instability in North Korea under the leadership of Kim Jong Un and the threat of potential missile attacks on South Korea. The media has also actively reported on a multitude of other physical threats levied against South Korea, the United States, and their allies.

 

However, on top of these imminent threats that are taking the world’s attention by storm lies a dark backstory that is garnering a much smaller amount of media coverage regarding how North Korea is able to continually fund their military operations: cyber-warfare. Long known to be a cash-strapped nation, North Korea has designed a number of intricate and highly technological methods of procuring money from a variety of illicit sources. The North Korean military division of the Reconnaissance Directorate General has been identified as having trained a number of hackers in cyber-warfare as well as financial fraud. Using this training, North Korean hackers have the ability to access banking information in a variety of countries that they deem as “hostile”, such as the United States and South Korea. Once the hackers are inside the banks’ computer system, they disable their security measures and subsequently have carte blanche to steal funds from personal or corporate accounts. Many of these hackers have been operating out of China, where they blend in amongst other individuals by posing as researchers and businessmen in cities such as Beijing, Tianjin, and Shanghai. The reasoning for this is due in large part to the lack of reliable Internet access available in North Korea, as the country lacks broadband networks for data usage.

 

Unlike many leaders, who may plead ignorance to such blatant cyber-attacks, Kim Jong Un seems to take personal pride in the abilities of his fleet of hackers. Sources report that Kim, who believes that these hackers are as important to combating the United States and South Korea as their nuclear and missile programs, largely touts the abilities of the North Korean hackers.  The North Korean government has rewarded many of these cyber terrorists with luxurious homes and lavish promotions. The hackers themselves are said to feel immense pride in their work and contribution to the impoverished economy.This new form of cyber-warfare and procurement of funding differs from riskier moves that North Korea was known to take in the past, such as drug trafficking and dealing in counterfeit currency. These days the hacking attacks can happen from remote locations and involve far less potential risk, rendering it potentially more potent as a reliable source of currency that the government is able to allocate as it desires. The fear from the international community is that this constant influx of cash will sway North Korea from partaking in negotiations with the United States and potential adherence to a peace treaty and the disarmament of their prospective nuclear program. With this inflow of foreign currency, North Korea can move forward with its military operations as it desires with little regard for outside opinion.

 

North Korea has a history of hacking and cyber-warfare. In March they were initially thought to be behind the cyber-attack on upwards of 40,000 PCs and servers in South Korea that resulted in immense problems for a number of banks and major broadcasting networks, although the validity of this claim was later brought into question. In 2011, North Korea is known to have attacked South Korea’s Nonghyup Bank, resulting in the prevention of millions of South Koreans from accessing credit cards and personal accounts from an ATM for several days. Cs and servers in South Korea that resulted in immense problems for a number of banks and major broadcasting networks, although the validity of this claim was later brought into question. In 2011, North Korea is known to have attacked South Korea’s Nonghyup Bank, resulting in the prevention of millions of South Koreans from accessing credit cards and personal accounts from an ATM for several days.

From http://www.koreaittimes.com/ 04/29/2013

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MYANMAR: Facebook Used to Stir Up Rumours, Spark Conflict

 

Politicians and leaders from civil society organisations said a number of Facebook users  in Myanmar have intentionally disturbing the  country’s “tranquility”, accusing them of inflaming the last year June and Ocotober clashes in Rakhine State, as well as the deadly riots in Meikhtila Township in Mandalay region and western Pego region. Likewise, the “propagandists spread trump-up stories and wrong information” in the wake of the mosque fire in 48th Street in Yangon that occurred on April 2. The incident killed 13 Muslim children. Political and social organisations held a meeting to discuss prevention against incitements on Facebook on April 20, at the office of 88 Generation Peace and Open Society located in Thingangyan Township, Yangon. Member of 88 Generation Peace and Open Society, University Students’ Union, Myanmar Press Council (interim), Myanmar Journalists Union, Myanmar Motion Picture Organisation, Myanmar Drama Association and those from the IT field attended the meeting.

 

The meeting decided to set up a Facebook group page comprising professionals in areas of politics, media, movies and dramas. The group will refute ill-willed provocations and rumours on Facebook. The group’s aim is to shield subversive activities, according to Kyaw Min Swe from the Myanmar Press Council. As Myanmar has planned to sell 39 million mobile SIM cards between 2013 and 2016, allowing the public to use mobile internet, ex-political prisoner of 88 generation Jimmy expresses worries that innocent internet users may fall into the wrong hands of those spreading rumours and instigated news on Facebook. He said: “Today’s attendees will invite close friends on Facebook. Then other enthusiastic users will also be invited, creating a bigger network. Parliament, later, will be asked for a proper cyber law to handle cyber crimes.”

From http://www.asianewsnet.net/ 04/25/2013

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M'sian, Filipino Hackers Go to War in Cyberspace Over Sabah

 

Cyber attacks raged between Malaysian and Filipino hackers over the weekend, mirroring the skirmishes in Sabah on Friday and Saturday. Hackers claiming to be from Malaysian and Filipino chapters of the hacktivist group Anonymous attacked websites of both both countries. It was believed that the first online attacks were made by Malaysians, hours after a skirmish erupted between police and Sulu gunmen on Friday. A message written in Filipino posted on Anonymous Malaysia's Facebook page that day warned Filipinos that they would strike. Filipino blog Pinoy Tech News first reported that some of their government websites were hit by denial-of-service (DoS) attacks.

 

Others were defaced. Filipino hackers then retaliated, attacking and defacing several Malaysian private and government-owned websites. Some claimed to have crashed some government websites, and publicly announced their exploits over Facebook. They also called for their followers to launch DoS attacks against local sites. A statement allegedly made by Anonymous has called for hackers of both countries to stand down. “The petty cyber-war will gain us nothing but wrong impressions from ordinary people...Let us help both The Philippines and Malaysia unite, not find a reason to fight,” it said. This did not dissuade hackers however, who are continuing their attacks as of Sunday afternoon. CyberSecurity Malaysia chief executive officer Dr Amirudin Abdul Wahab said that the government was well aware of the matter but declined further comment.

From http://www.asianewsnet.net/ 04/03/2013

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SINGAPORE: Studying Measures to Restrict Access to Online Gambling Sites

 

The Singapore government is studying measures to curb online gambling by restricting access to online gambling websites, a government minister said on Friday. Speaking at the Casino Regulatory Authority's annual workplan seminar on Friday, Minister at the Prime Minister's Office S Iswaran said that the government shares the concerns within the community over the social risks associated with online gambling, which is highly accessible. The Ministry of Home Affairs has embarked on research with industry experts to study the issue and learn from the experience of other countries and regions, he said. "Online gambling is a new and potentially more addictive form of gambling, with greater access to the young and vulnerable," said Iswaran, who is also second minister for home affairs. The ministry will be working with the Home Team Behavioural Sciences Center to study the psychological profile of local casino gamblers, too. It will help the Casino Regulatory Authority better understand the gaming behaviors, attitudes and motivations of the gamblers to guide its work. Singapore inaugurated its two casino resorts in 2010 but put in place an entry levy for local residents and citizens in order to reduce their chances of getting addicted to gambling. The city state is now believed to be the world's second largest gaming market, next only to China's Macao.

From http://news.xinhuanet.com/ 05/10/2013

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THAILAND: To Reform Cyber-Crime Law

 

The Electronic Transactions Development Agency (ETDA) unveiled the plan to reform the country’s computer crime law which is expected to be announced by the next three years. ETDA CEO Surangkana Wayuparb said the agency is preparing a public hearing, hoping to attract widespread participation in the revision of the law that has been used for five years since its first implementation. According to her, the reform and public participation are expected to bring balance between rights and freedom to the new law. People are concerned about the balance between freedom of speech and the exercise of authority to keep the right to privacy. This has pointed to the problem that the current law cannot cope with cyber-crime and the cyber-environment, she added. "Thai people generally still do not have awareness [of cyber-crime issues] or realise the need for information security, which is a new phenomenon. Meanwhile, other countries’ governments have better realisation and awareness on information security, which is a sensitive issue involving a balance between security and the liberty of people as a whole,” said Surangkana.

 

The draft revision is expected to be completed in the next six months, and the ETDA will conduct a public hearing afterwards before seeking the cabinet’s approval. According to Wayuparb, the agency had conducted focus groups to address five key areas: freedom of speech; law enforcement; consumers and victims; hard-core security versus professional security; and evaluation and revision of computer crime law. The research aimed to balance and develop the law to protect against threats, the country, and all those in the cyber-security environment. Moreover, the new law will heighten the level of cyber-security awareness in the country and the region. The National Cyber Security Committee has been set up to cope with increasing major threats such as hacking. The CEO expressed concern over the lack of understanding in information security among Thai organisations, compared to their regional peers. "There is a need to invest in this area,” she said. “The agency has developed a lab to provide knowledge to the police to improve their understanding of digital evidence and solve the problem of law enforcement.”

 

The overall revision of computer crime law is expected to take three years, and will involve the development of best practice and a code of conduct to encourage the law’s use against new threats and cyber-crime from the Internet in order to create the right balance between public liberty and the right to protection and privacy, she added. For example, it will cover the rights of Internet users, especially students that develop their own blogs and websites to disclose private information, a practice that is open to abuse and often very dangerous in the online environment. The agency will therefore announce an authentication framework to reduce risks for users and protect them by asking them to provide their ID number when entering a public domain on the Internet. The ETDA was established as an academic agency with the key mission to enhance the value of electronic transactions and promoting the development of technology laws as a tool to drive the economy and to improve people’s quality of life. Thailand has three laws - the computer crime law, the e-transaction law and the data protection law - related to information technology and cyber security. They are variously under amendment and/or subject to approval for implementation and enforcement.

From http://www.futuregov.asia/ 04/19/2013

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Symantec Internet Security Threat Report Reveals Increase in Cyber-Espionage

 

Symantec Corp.'s Internet Security Threat Report, Volume 18 (ISTR) has revealed a 42 percent surge during 2012 in targeted attacks compared to the prior year. The report said the attacks were designed to steal intellectual property and were increasingly hitting the manufacturing sector as well as small businesses, which are the target of 31 percent of the attacks. In addition, consumers remain vulnerable to ransomware and mobile threats, particularly on the Android platform, the report said. "Cyber-criminals aren't slowing down at all and instead, they are continuing to innovate new ways to steal valuable information from organizations of all sizes. This year's ISTR shows that the growing sophistication of attacks coupled with today's IT complexities, such as virtualization, mobility and cloud, require businesses to remain proactive and use 'defence in depth' security measures to stay ahead of the threat curve," said Eric Hoh, Symantec's vice president for Asia South Region.

 

Pramut Sriwichian, Symantec's country manager for Thailand the Internet security threat profile in Thailand has remained fairly constant (ranked 30th in 2011 and 2012 respectively) but threats to online security have grown and evolved. "SMBs in particular, are more susceptible to targeted attacks than larger ones and cyber-criminals are showing increased interest in them. In Thailand, we are observing a similar trend - 64.61 percent of businesses with fewer than 250 employees are hit by spam attacks. SMBs need to realize that they are not immune to attacks targeted at them and adopt security best practices to protect their information assets," Pramut said.

 

ISTR 18 Key Highlights Include:

Small Businesses Are the Path of Least Resistance

Targeted attacks are growing the most among businesses with fewer than 250 employees. Small businesses are now the target of 31 percent of all attacks, a threefold increase from 2011. While small businesses may feel they are immune to targeted attacks, cyber-criminals are enticed by these organizations' bank account information, customer data and intellectual property. Attackers hone in on small businesses that may often lack adequate security practices and infrastructure. Web-based attacks increased by 30 percent in 2012, many of which originated from the compromised websites of small businesses. These websites were then used in massive cyber-attacks as well as "watering hole" attacks. In a watering hole attack, the attacker compromises a website, such as a blog or small business website, which is known to be frequently visited by the victim of interest. When the victim later visits the compromised website, a targeted attack payload is silently installed on their computer. The Elderwood Gang pioneered this class of attack; and, in 2012, successfully infected 500 organizations in a single day. In these scenarios, the attacker leverages the weak security of one business to circumvent the potentially stronger security of another business.

 

Manufacturing Sector and Knowledge Workers Become Primary Targets

Shifting from governments, manufacturing has moved to the top of the list of industries targeted for attacks in 2012. Symantec believes this is attributed to an increase in attacks targeting the supply chain - cyber-criminals find these contractors and subcontractors susceptible to attacks and they are often in possession of valuable intellectual property. Often by going after manufacturing companies in the supply chain, attackers gain access to sensitive information of a larger company. In addition, executives are no longer the leading targets of choice. In 2012, the most commonly targeted victims of these types of attacks across all industries were knowledge workers (27 percent) with access to intellectual property as well as those in sales (24 percent).

Mobile Malware and Malicious Websites Put Consumers and Businesses at Risk

Last year, mobile malware increased by 58 percent, and 32 percent of all mobile threats attempted to steal information, such as e-mail addresses and phone numbers. Surprisingly, these increases cannot necessarily be attributed to the 30 percent increase in mobile vulnerabilities. While Apple's iOS had the most documented vulnerabilities, it only had one threat discovered during the same period. Android, by contrast, had fewer vulnerabilities but more threats than any other mobile operating system. Android's market share, its open platform and the multiple distribution methods available to distribute malicious apps, make it the go-to platform for attackers.

 

In addition, 61 percent of malicious websites are actually legitimate websites that have been compromised and infected with malicious code. Business, technology and shopping websites were among the top five types of websites hosting infections. Symantec attributes this to unpatched vulnerabilities on legitimate websites. In years passed, these websites were often targeted to sell fake antivirus to unsuspecting consumers. However, ransomware, a particularly vicious attack method, is now emerging as the malware of choice because of its high profitability for attackers. In this scenario, attackers use poisoned websites to infect unsuspecting users and lock their machines, demanding a ransom in order to regain access. Another growing source of infections on websites is malvertisements—this is when criminals buy advertising space on legitimate websites and use it to hide their attack code.

From http://www.nationmultimedia.com/ 05/10/2013

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INDIA: To Unveil Cyber Security Policy Soon

 

New Delhi: India will soon have a cyber security policy that will ensure preventive measures against cyber crime and fraud, Minister for Communications and Information Technology Kapil Sibal told the Lok Sabha during Question Hour on Wednesday. According to the Minister, the computer emergency response team in India, CERT-In, was monitoring any suspicious move on the Internet in order to checkmate potential cyber attacks from hackers. The minister said that if any instance of fake calls on mobiles or emails promising a big award in exchange of personal information of a user is reported to his Ministry, it will take action. Sibal stressed the need for international agreements, saying that the intermediaries of various internet service providers were located outside India, making it difficult to seek information from them.

From http://egov.eletsonline.com/ 02/27/2013

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SEBI to Watch Over BBM and WhatsApp

 

Market regulator SEBI is contemplating steps to check risks being posted by new age media i.e. BBM (Black Berry Messenger) and WhatsApp. The large scale usage of smart phone messaging services by manipulators to spread sensitive information about their target stocks and markets has posted challenge before SEBI to regulate it. To strengthen its probe and oversight on stock market transactions, SEBI has already got software tools in place along with IT experts to analyze discussions on social networking sites like Twitter and Facebook. However WhatsApp and BBM are proving tricky for SEBI as there are multi level difficulties in tracking the source and spread of market-sensitive information. It is very difficult for any third party to decode the transmission of message as it happens in highly encoded manner.

 

After finding out that the source and spread of any sensitive information through social media platforms could be apprehended easily by the regulators, the manipulators are nowadays mostly using BBM and WhatsApp. The free messaging service of these new age media attracts manipulators more. It would be difficult for SEBI to get information on message shared through mobile apps. Recent investigations done by SEBI have revealed that BBM and WhatsApp were used into market manipulation. Hence SEBI has hired specialist IT officers to keep an eye on discussions taking at these platforms.

From http://egov.eletsonline.com 05/08/2013

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KSITM Launches New System to Trace Undelivered Aadhaar Cards

 

The Kerala State IT Mission (KSITM) will introduce a new tracking system to trace undelivered Aadhaar cards. The system will be placed within three months through which people can check the status of their cards. The tracking system will provide a special call centre with a toll free number. According to KSITM around 79 percent of the population i.e. 2.32 crore people had enrolled under the Aadhaar scheme. Among which 1.16 crore Aadhar cards remain undelivered across the state. The IT Mission has decided to introduce a new tracking system which will check the status of Aadhaar cards on being provided with name, address and family details. The card status will be provided as a SMS to the given mobile number or through email. As most of the people in Kerala have lost their acknowledgement slip and forgotten their enrollment number, the KSITM had requested the UIDAI for permission to implement the special tracking system and UIDAI has approved it recently.

From http://egov.eletsonline.com 05/09/2013

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AZERBAIJAN: Brands Expected to Protect Domain Names on Their Own

 

Well-known brands have to secure their domain names from cyber squatting on their own, Faig Farmanov, Electronic Security Center's head, and executive director of the Intrans company, which registers web-pages on the national domain, said on Wednesday. Cyber or domain squatting is registering, trafficking or using a domain name with intent to profit from the goodwill of a trademark belonging to someone else. After registering, cyber squatters offer to sell the domain to the person or company who owns a trademark contained within the name at an inflated price. According to Farmanov, at present, this issue is already on the agenda and will be topical after implementing the system of the .az domain online registration. "We already try not to register widely known brands' domains at present. We can only give our recommendations on this issue not to use these names. However, at some stages a liberal approach is required, which we will implement. This problem should be vested in the brands, which should themselves ensure the security of their domain names, like microsoft.az, to prevent their being registered by whoever," Farmanov said. However, according to Farmanov, some restrictions will remain, including registration of geographical names and famous names. Farmanov noted that citing a date of this practice's implementation is not possible. However, the issue will gain actuality after launching the .az domain online registration system, which is expected in the near future. Some countries have specific laws against cybersquatting beyond the normal rules of trademark law like the Anticyberquatting Consumer Protection Act of 1999 in the US.

 

.az domain registration

Intrans was expected to start the online registration on .az in January. However, legal regulations have apparently slowed down the procedure. Currently, domains are not provided to foreigners or foreign companies' representations based in Azerbaijan. "In the initial stage online registration on .az domain will be possible only for Azerbaijani citizens living in the country. However, that does not mean that registration will not be possible for foreigners at all. Their applications will be considered, we are ready to liberalize this issue step by step," Farmanov stressed. He also said AzeriCard processing center's platform will be used for online payment of the domain cost. However, talks with other electronic payment systems are in progress. Online registration will have a positive effect on the domestic market, will be more convenient for Internet users in the country's regions and thus will enlarge the national segment of the network. 17,705 domains were registered on .az by March 2013. Most of the domain names (15,902) are websites of the first level; the most popular domain of the second level is .com.az with 686 websites, and the third most popular domain is .edu.az with 160 Internet resources. The number of domains registered this year has made up 1,060, while 298 domains were declined registration. Intrans, the first Internet service provider in Azerbaijan, was established in 1991 and is the first company in the country which started rendering high-quality services of Internet access. The company's website, www.az, was the first site on the national segment of the Web. The .az domain began operation in August 1993. The cost of registration on the domain is 20 manats ($25). Annual cost of technical support is of the same amount.

From http://en.trend.az/ 03/15/2013

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Azerbaijan to Bolster Cyber Security

 

Azerbaijan's Ministry of Communications and Information Technologies is coordinating the work of various state bodies in the framework of ensuring the operation of the Electronic Security Center. The ministry says this effort is believed to protect users from online threats, malware cyber-attacks and other adversities. For this purpose, the possibility of arranging an information security audit of government agencies and businesses on the basis of their applications is being considered. The audit will be conducted by the National Security Ministry and the Special State Protection Service. Along with ensuring effective protection against outside threats, it is equally important to organize public awareness work. Therefore, the Electronic Security Center is planning to launch seminars and periodic publication of a "virus bulletin" containing information about the most recent threats. It is also planned to launch a special website in the near future. The center also intends to cooperate closely with manufacturers of hardware and software platforms in order to attract highly qualified cyber security specialists and to focus attention on further improvement of the professional level of human resources in this field.

 

These efforts are being made as Azerbaijan is working to boost its ICT sector. 2013 was declared the year of information and communication technologies in January. Later, in March, President Ilham Aliyev approved the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and internet access in the country. The plan ensures the functioning of the State Fund for ICT Development, the High Technologies Park, Information Security Center, Virtual Qarabag ICT center, IT University, as well as an increase of the number of provided e-services and the range of users, improvement of the quality of broadband services, transition to digital broadcasting, and introduction of phone number portability. Moreover, creating and operating a website on the ICT Year as well as conducting a first nationwide research and practical conference on cyber security is expected in April or May.

From http://www.azernews.az/ 04/23/2013

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Azerbaijan Joins International Anti-Phishing Efforts

 

The computer emergency response team (CERT) functioning under the State Agency for Special Communications and Information Security of Special State Protection Service, has become a member of the international Anti-Phishing Working Group (APWG), CERT reports. APWG was founded in 2003 to investigate the phishing attacks and to coordinate the international activity to containment phishing. The group includes more than 3,200 members from more than 1,700 companies and agencies worldwide. Phishing attack is an attempt to acquire information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication. Phishing is aimed at the specific people or enterprises. Phishing attack is carried out by means of the mass mailing of electronic letters on behalf of famous brands. Phishing emails may contain links to websites that are infected with malware. Such emails may also contain the direct reference to the false website of brands, and any user data entries here threatens access to user data, incluing his/her bank accounts. According to the Netcraft analytical company report, the number of the real phishing attacks in the AzNet sector increased by 56.1 percent in the first quarter of 2013.

 

The analysis is prepared on the base of the Netcraft Toolbar program, which is the module of Mozilla Firefox and Internet Explorer browser. The program cautions the user on the hazardous websites, as well as inform that the phishing attack was prevented. The report said one effective phishing attack accounts for 2,409 websites in the .az domain. The attack is organized to gain money or personal information. Currently, Netcraft Toolbar is installed on over 4,800 personal computers in Azerbaijan, which is by 4.1 percent more as compared to the beginning of the year. Development of the ICT sphere in Azerbaijan leads to the cybercrime growth. Azerbaijani ICT Ministry is coordinating the work of various state agencies in the framework of ensuring the operation of the Electronic Security Center. The Electronic Security Center under the ICT Ministry was created by the presidential decree in March 2013. The Electronic Security Center is planning to launch seminars and periodic publication of a "virus bulletin" containing information about the most recent threats. It is also planned to launch a special website in the near future. These efforts are being made as Azerbaijan is working to boost its ICT sector. 2013 was declared the year of information and communication technologies in January.

From http://www.azernews.az/ 05/03/2013

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Azerbaijan, ITU Join Effort to Draft New Convention on Information Security

 

Azerbaijan jointly with the International Telecommunication Union (ITU) is working on a new convention on information security, Azerbaijani Communications and Information Technologies Minister Ali Abbasov has said. Abbasov was speaking at the first nationwide scientific conference on information security in Baku on May 17. The conference was organized in the frame of the 2013 action plan on the ICT year, which was announced in Azerbaijan this January. May 17 is celebrated as World Telecommunication and Information Society Day around the world, which is linked to the establishment of the ITU in 1865. The main aim of the Day is to promote awareness on the opportunities of the Internet and information and communication technologies. According to Abbasov, a similar initiative on information security was put forward by Russia in 2010, but the world community has not yet made a specific decision on the issue. Some countries have made amendments to their legislation and went as far as equating cyber-attacks to a declaration of war. "Today, information security is becoming more important in the world," he said. "The main reason is the global digitization of all spheres of life.

 

A new electronic infrastructure is emerging and the main activity of many organizations is based on it. The most developed spheres are telecommunication and mobile networks," the minister said. The evolution of television and the transition to digital TV broadcasting also require a thorough approach to reliable information security systems, Abbasov said. "According to the statistics, the loss as a result of cyber-crime in the world amounts to approximately $1 trillion, which is comparable to the illicit drug trade turnover," he said. "About 600,000 people become victims of cyber criminals every year." Azerbaijan is working to develop its ICT sector and to protect the users. The ICT ministry is coordinating the work of various state bodies to protect users from online threats, malware cyber-attacks and other adversities. Along with ensuring effective protection against outside threats, it is equally important to organize public awareness work. For this purpose, the Electronic Security Center was set up under the ministry in March. The Electronic Security Center is planning to launch seminars and periodic publication of a "virus bulletin" containing information about the most recent threats. It is also planned to launch a special website in the near future.

From http://www.azernews.az/ 05/17/2013

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AUSTRALIA: Govt Doesn't Keep Cybersafety Button Source Code

 

Following the disclosure late last year that the government had expected Apple to reject its cybersafety button app from the App Store, it has been revealed that the Department of Broadband, Communications and the Digital Economy (DBCDE) doesn't have the source code for the application. In 2010, the government launched a software-based red button for the desktop, which allows a child who was being bullied or facing other problems online to click a button and be directed to a website that shows them what they can do. The website would explain, for example, how to report issues to Facebook or to the police. At the last report, AU$113,000 had been spent on the app. Since the launch, the government has also released versions of the program for browsers, BlackBerry, Windows Phone 7, and Android. The department failed to get a version onto iOS, because Apple judged it "not sufficiently different from a web browsing experience".

 

A freedom of information (FOI) request by network engineer Mark Newton revealed yesterday that the department doesn't have the source code for its own application, with external developers only providing installation files to the government. "The installation files required to download the Help Button have been loaded onto the department's servers. The department doesn't require the source code to run the Help Button's application." Newton has requested a review of the decision. "I have difficulty believing that the Department of Broadband, Communications and the Digital Economy spent several hundred thousand dollars developing these help button applications, and, upon completion, didn't even receive source code deliverables," he said. "Either the source code exists somewhere where the department has not looked, or the department has simply lost several hundred thousand dollars worth of taxpayer-funded intellectual property."

From http://www.zdnet.com 02/19/2013

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Public-Private Partnership a Challenge for Cybercrime Centers

 

Cybercrime centers are too focused on protecting government systems, and within it, public-private collaboration pose challenges when it comes to the fear of information leakage during the sharing of data and the private sector's worries that the government may penalize them. According to Ngair Teow-Hin, CEO of SecureAge, many cybercrime centers are structured to focus on protecting government systems and critical infrastructure. As such, they tend to leave out the private sector, and subsequently, they cannot benefit from such government efforts and their computer systems remain vulnerable to cyberattacks, he explained. Both public and private sectors also face issues with information sharing. His comments follow reports last month that 95 percent of Australia's Cyber Security Center's staff will be from the country's Defense Department. The move has drawn criticism the center will duplicate functions of the country's Department of Defense's own Cybersecurity Center and did not give the private sector a say.

 

Paul Black, managing principal for Verizon's Risk Team agreed, adding another key challenge is the information sharing between public and private organization. The public sector is hindered by regulatory factors and bureaucracy, while the private sector holds back sharing because of competition and intellectual property (IP), Black explained. Both sides are also worried that information shared outside their respective organizations may be disclosed to unauthorized parties, he added. Similarly, Japan's National Police Agency (NPA) too, admitted last month it faced difficulties working with private sector employees to leverage their skills for cybercrime investigations, over concerns that classified information may be leaked. Additionally, private sectors are also hesitant to collaborate with public sector organizations as there is a fear that opening up to the government may open an opportunity for them to find ways to penalize the private sector's activities or policies, Black added. Cybersecurity is not a responsibility limited to either the public or private sector but a shared responsibility that has a significant impact on national IT systems and private organizations, the Verizon executive noted.

 

"Both sides must recognize safeguarding national systems, critical infrastructure, IP can be significantly improved only when both parties combine their resources and intelligence together," he said. Cybercrime centers need to include people who truly understand cybercrime activities and technologies used in such a center, Ngair advised. Many security professionals may be good in traditional methods of protections but cannot keep up with the latest threats and do not understand how cybercriminals' evolving tactics, he pointed out. Such professionals may be able to prevent a "garden variety of threats" but not advanced ones, Ngair warned. This is why a cybercrime center needs capable cybersecurity professionals, especially people who understand the intrinsic weaknesses in computer systems, the SecureAge CEO said. Black added staff of a cybercrime center should have a diverse range of skills, ranging from technical intelligence, research, attorneys, developers, software engineers, data analytics professionals, legal compliance officers and criminal investigators.

 

A transparent and collaborative approach toward information sharing, with right policies should be established to enhance collaboration within a cybercrime center, he added. Proper legal frameworks and work flows need to be established to protect both parties, he explained. Governments can set up a separate group of experts who do not deal with classified systems so that the group can share the information and knowledge freely with the private industry, Ngair suggested. "This way, the private industry can benefit from the shared information and wisdoms to protect themselves against cybercriminals," he said.

From http://www.zdnet.com 03/08/2013

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NEW ZEALAND: Cyber Security Fears Rising

 

IT firm says government plans over growing threat may undermine civil liberties. New Zealanders are becoming increasingly concerned about privacy and cyber-security, new research suggests. One IT industry organisation has sounded alarm bells that the Government's response to the growing cyber-security threat may undermine civil liberties. Roy Morgan Research yesterday reported huge uptake of new technologies over the past two years with smartphone ownership trebling to 36 per cent of the population over 14 and ownership of tablet computers up fivefold to 25 per cent over the same period. But New Zealanders were discovering that owning a smart phone, tablet or laptop "can raise tricky issues about privacy and cyber security", Roy Morgan Research chief executive Pip Elliott said. "And with debate raging over proposed legislation to allow spy agencies and the police to conduct cyber surveillance on New Zealand citizens, these issues are more relevant than ever," she said. "While there's no doubt that new technologies can make our lives easier in many ways, they also expose us to potential privacy risks. As more New Zealanders adopt these technologies, they're simultaneously becoming more concerned about the accompanying risks."

 

Roy Morgan reported the proportion of New Zealanders who said they were worried about invasion of their privacy through new technology had increased from 54 per cent to 62 per cent over the past decade, rising four percentage points in the last two years alone. "With proposed changes to the Telecommunications (Interception Capability) Act meaning that network operators may be obliged to assist police and spy agencies in matters affecting 'national and economic well-being', cyber security issues are currently a hot topic in New Zealand," Ms Elliott said. Institute of IT Professionals chief executive Paul Matthews said threats to cyber security were a genuine issue, with New Zealand businesses "under attack on a daily basis"."So consideration about how to respond is completely valid." However, the institute was not comfortable with some details of the Government's planned overhaul of the GCSB Act initiated after it was revealed the bureau had illegally spied on internet tycoon Kim Dotcom. "What concerns us in terms of suggestions is the concept around warrantless surveillance." Under the rejigged Act, Section 14 prohibiting interception of New Zealander's communications will only apply to the bureau's foreign intelligence work. The new legislation will make Section 14 not apply when the bureau intercepts New Zealanders' communications while assisting the police or SIS under a warrant or when it is undertaking information assurance or cyber security work.

From http://www.nzherald.co.nz 04/26/2013

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IT Industry Backs Software Patent Change

 

The Government has announced a change to planned new patent rules today which has put an end to fears that computer software might be covered by new patent protection. Industry sources have welcomed the decision and the Labour Party has called it "a humiliating back down".Commerce Minister Craig Foss has released a supplementary order paper to clarify issues around the patentability of computer programmes in the Patents Bill. "These changes ensure the Bill is consistent with the intention of the Commerce Select Committee recommendation that computer programs should not be patentable," Foss said. The Patents Bill is designed to replace the Patents Act 1953 and update the New Zealand patent regime. The Commerce Select Committee recommended in 2010 that software should not be patentable, which led to lobbying from patent lawyers and others. Foss then released a supplementary order paper (SOP) which changed some wording in the bill and caused industry concern that he might be reversing his decision.

 

Ongoing consultation with the New Zealand software and IT sector had led to today's announcement, Foss said. "I'm confident we've reached a solution where we can continue to protect genuine inventions and encourage Kiwi businesses to export and grow." The Labour Party said Foss had been forced into "a humiliating back down" over the software patent system. "Last year Craig Foss gave in to patent lawyers and multinational software players and sought to impose a software patents system on our IT sector," said communications and IT spokesperson Clare Curran. He overrode the advice of the Commerce Select Committee that copyrighting software would smother innovation." Foss said there had been "a lot of noise" about the SOP when he released it and today's move was not a back-down. "There were some concerns out there but that was a misconception about what we intended from the first SOP." His intention was always that devices such as digital cameras or washing machines, that make use of a computer program, would be patentable, but not the software itself, Foss said.

 

Internet New Zealand welcomed today's tabling of the SOP, saying it made clear that computer software was not patentable in New Zealand. Foss' decision to amend the Patents Bill drew to a close "years of wrangling between software developers, ICT players and multinational heavyweights over the vexed issue of patentability of software", said spokesperson Susan Chalmers. "Patenting software would not only make the continued development of the Internet more difficult, it would reduce innovation and could well stymie interoperability of various software platforms," she said. New Zealand's largest IT representative body, the Institute of IT Professionals, expressed relief and said a major barrier to software-led innovation had been removed. Chief executive Paul Matthews said although there were varied opinions on the matter, the consensus amongst professionals was that the patent system simply did not work for software. "If you look at the New Zealand market, you would be hard pressed to find many people that were thinking patents would be a good idea." It was in New Zealand's best interests for software to continue to be covered through the provisions of copyright - "a far more appropriate mechanism" - in the same way movies and books were, Matthews said.

 

"We believe it's near impossible for software to be developed without breaching some of the hundreds of thousands of software patents awarded around the world, often for 'obvious' work.Thus many software companies in New Zealand, creating outstanding and innovative software, live with a constant risk that their entire business could be threatened due to litigious action by a patent holder." Patenting software would give large overseas firms the opportunity to monopolise a concept and crush smaller competitors through the legal system, he said. New Zealand's biggest software exporter, Orion Health, also welcomed Foss' decision. Chief executive Ian McCrae said obvious things were being patented under the current regime. "You might see a logical enhancement to your software, but you can't do it because someone else has a patent. In general, software patents are counter-productive, often used obstructively and get in the way of innovation." Matthews said a recent poll of more than 1000 Kiwi IT professionals found 94 per cent wanted to see software patents gone. A petition launched by the industry against software patents received over 1,000 signatures in under a week, he said.

From http://www.nzherald.co.nz 05/09/2013

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New Zealand Spotlights Cybersecurity Reforms at Futuregov Forum

 

New Zealand’s Department of Prime Minister and Cabinet is leading the charge on cyber-security reforms – with a raft of data protection strategies currently being rolled out by this peak agency. Details about this strategy and the next steps to reforms are being shared by Paul Ash, the department’s manager for national cyber-security policy. Paul Ash delivers a keynote address at the industry’s flagship FutureGov Forum New Zealand being held Tuesday 28th May in Wellington. His presentation clarifies moves to streamline cyber-security. These reforms underscore steps to ensure that citizen data is protected in an inter-connected, and often vulnerable environment. Paul Ash shares strategies to raise cyber-security awareness across industry and government. He also outlines steps to protect critical infrastructure, while improving inter-governmental collaboration at the regional and international levels.

 

Improving cyber-security is an important component of New Zealand’s data protection blueprint. Earlier, peak industry bodies called for a closer scrutiny of standards. Among the concerns, New Zeland’s cyber-security position paper notes that: “Criminals are increasingly using cyber space to gain access to personal information, steal businesses’ intellectual property, and gain knowledge of sensitive government-held information for financial or political gain or other malicious purposes. National borders present no barrier.” New Zealand’s “Cyber-Security Strategy” is the government’s response to a growing cyber-threat. This strategy builds on current government and non-government efforts to improve cyber-security at all levels. This blueprint also lays the groundwork to fast-track targeted initiatives improving cyber-security for individuals, businesses, as well as critical national infrastructure and government. Among the trends, international data suggests that each year 133,000 New Zealanders are victims of identity fraud. Most reported cases having a cyber element – with around one-third falling victim to identity theft and two-thirds to credit or bank card fraud.

 

New Zealanders are frequently the targets of international scams and fraud attempts, losing nearly NZ $500 million due to scams annually. An earlier survey showed that 54 per cent of Kiwis felt they knew little or nothing about computer security risks and solutions. Cyber-attacks are increasingly more advanced and sophisticated. These encompass cyber-espionage, “hactivism,” and terrorists’ use of the internet. Moreover, incidents reported internationally suggest that attacks are being targeted at intellectual property and other proprietary information held by businesses, as well as individuals. Many attackers are coordinated, well-funded, and invest heavily in new ways to exploit the digital environment. To tackle these threats, the New Zealand government is actively working with regional and international security partners on reforms. New Zealand’s legal framework in relation to concerns involving international cyber-crime is also under review.

From http://www.futuregov.asia 05/14/2013

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The Best (and Worst) Countries for Cloud Computing

 

But unlike the virtual realm, the world that appears on a map poses a long list of challenges both to the adoption of cloud computing and the extent to which service providers are willing or able to take their operations global and open up data centers or other operations in new and emerging markets. In an effort to make sense of that patchwork, the software trade group BSA today is releasing its second annual global cloud-computing scorecard, an evaluation of 24 countries' laws and regulations on a host of issues that bear on a company's decision to open shop in a new market. "I would say that it is a solid mix. There has been a lot of progress that we're very hopeful about," says Chris Hopfensperger, technology policy counsel at the BSA. "I think the thing that we see though at the end of the day is that there's good laws and bad laws and you end up with really patchy progress." The 24 countries the BSA evaluated for its cloud scorecard account for around 80 percent of the global information and communications technology market. For the second year in a row, the BSA ranked Japan as the friendliest environment for cloud providers, citing a high rate of broadband adoption, strong laws against cybercrimes and a solid framework to promote security and protect users' privacy. Australia follows in the No. 2 spot, also unchanged from last year, while the United States moved up a position, switching places with Germany to rank No. 3 on the cloud scorecard, though the authors of the report attribute that advance more to the ongoing development of standards and infrastructure supporting cloud computing than any substantive policy measures enacted by the government.

 

Top 5 Countries for Cloud Computing:

The BSA's scorecard acknowledges some encouraging signs of activity on the privacy front in the United States, including the Obama administration's expression of support for new consumer-protection legislation and the development of a so-called privacy bill of rights. At the same time, the report notes "the absence of a broader consensus among lawmakers" on what provisions should be included in an online privacy bill. Apart from that debate over broad consumer-privacy protections, the BSA, along with a great many cloud-service providers, is actively lobbying for an update to the Electronic Communications Privacy Act (ECPA), a 1986 statute that set parameters for law-enforcement authorities to wiretap phones and gain access to a computer's data transmissions. But as it is applied today, that law, which long predated the general use of email (let alone the cloud), has created considerable uncertainty about the legal protections afforded to Web-based services, as well as some odd circumstances like the ability for authorities to obtain emails without a warrant from a Webmail provider if the communications are older than six months.

 

5 Worst Countries for Cloud Computing:

"We are actively and aggressively pushing for ECPA reform," Hopfensperger says. "We really think the time has come to amend a 1986 law that no longer really reflects the technological realities today." The head of the Senate Judiciary Committee, Vermont Democrat Patrick Leahy, has indicated that he plans to work to advance ECPA reform legislation in the new session of Congress. Of the constellation of policy issues that affect the spread of cloud services, Hopfensperger says that none is of greater concern than security and privacy, stressing that consumers and businesses alike will be reluctant to shift data to the cloud unless they are confident that their information will be adequately protected from cyber attacks and not exploited for purposes that they would consider invasive. "Privacy and security are probably talked about more than any other [issue] for a variety reasons. But they are really two sides of the same coin," he says. "Both are key to engendering trust in the cloud. Obviously, cloud computing does no good if people don't want to put their data in the cloud." While the path forward for privacy legislation in the United States remains far from certain, the October 2012 passage of a privacy law in Singapore helped vault that country five spots in the BSA's cloud rankings, moving up from No. 10 to No. 5, making for the biggest single gainer in the scorecard.

 

The BSA praises Singapore's law for taking a "light-touch" approach that codifies a set of principles intended to affirm individuals' right to control their personal information, while at the same time acknowledging that cloud providers have a legitimate need to collect, use and even disclose that data in certain cases. That type of flexible approach, rather than overly prescriptive regulations, is critical to nurturing a regulatory environment that fosters the expansion of cloud-based services, according to the BSA. Singapore "took a big step in 2012," Hopfensperger says, "because they adopted a privacy law that balances the important consumer protections with the need for companies to be able to move data and continue to innovate." In contrast, each of the European Union member countries that the BSA evaluated in its scorecard slipped at least one place, owing in large part to the uncertainty associated with an ongoing effort to reform the body's privacy laws. That debate has aired proposals that alarm the BSA and some of its member companies, including the imposition of "new administrative burdens" and limitations on providers' ability to review data for security purposes, rather than the risk-based, contextual approach to data protection that the group advocates. The BSA also warns against protectionist policies that favor domestic cloud providers while subjecting foreign companies to bureaucratic and operational requirements.

 

Indonesia, for instance, dropped one place to 21st on the BSA's list due to new regulations requiring cloud providers to register with a central authority and mandating that some set up data centers in the country staffed by local workers. The BSA finds similar concerns with other countries that rank poorly on its scorecard. Indeed, the five countries at the bottom of the list -- in descending order, South Africa at No. 20, trailed by Indonesia, Brazil, Thailand and Vietnam -- received the lowest scores of any nation on the BSA's "supporting free trade" criterion. "The real problem areas I think we would say is that some of the countries that are at the bottom of the ranking -- Indonesia, Vietnam -- some of these countries are really taking active steps to chop off a piece of the cloud for themselves," Hopfensperger says. "These things really run counter to what we view as an international approach to cloud policy."

From http://news.idg.no/ 03/07/2013

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10 Countries with World's Fastest Internet

 

Bangalore: Connectivity has so far turned from ‘wired’ to ‘wireless.’ In both the case, the last thing you wish to see would be a slow loading internet page.  Be it uploading a picture or having a video conference, everyone loves a lightning fast Internet connection. However, when most of the countries including India suffer from slow Internet connection, certain countries enjoy browsing at speeds as high as 1 Gbps, even at its outskirts. Have a look at the top 10 countries with superfast internet, compiled by Bloomberg on the basis of the quarterly report prepared by Akamai technologies.

 

#10 Singapore:

Speed: 30.7 megabits per second

Singapore, known to be the ‘tech hub’ has cracked to take the 10th spot with an average of 30.7 megabits per second that is nearly double the global average of 15.9 megabits per second. The country includes four major Internet service providers, namely, SingNet, StarHub, Pacnet and M1. As part of the country’s initiative of Intelligent Nation 2015, the Singapore Government has been promoting the usage of broadband Internet access and it is readily available throughout the country with connectivity rate of over 99%. The Next Generation Nationwide Broadband Network service plan is Singapore’s nationwide ultra-high speed fiber network. It is on track to achieve its target 95 percent coverage.

 

# 9 Israel

Speed: 30.9 megabits per second

Internet in Israel has been available since the 1990’s but came into use for commoners since 2001. The recent developments of broadband capabilities have made the country reach 9th in the world. The internet is provided through phone and cable infrastructure and has an average speed of 30.9 megabits per second. The Akamai editor, Belson says, it has good connectivity as well as web culture and fast Internet go hand in hand which makes it on the list. The three main Internet service providers are 012 Smile, 013 Netvision and Bezeg International.

 

#8 Bulgaria

Speed: 32.1 megabits per second

The country is known to attract the global companies and investors because of its low taxes and cheap labour. Besides, it is also known for its high speed Internet where it reached an average of 32.1 megabits per second. Local Area Network (LAN) is the most common type of Internet access with over 60% of the consumers accessing it because of the high speeds and good service. After the introduction of Asymmetric digital subscriber line (ADSL) technology, the use of Internet has greatly increased and now it is available in 208 towns and villages around the country.

 

#7 Switzerland

Speed: 32.4 megabits per second

Known to be the major hub of finance industry, Switzerland crossed at 32.4 megabits per second on average. The country has one of the highest Internet and broadband penetration rates in Europe. Broadband has replaced telephone communications and DSL networks have overtaken cable as the prime technology for broadband access.

 

#6 Belgium

Speed: 32.7 megabits per second

The Internet connections in Belgium crossed an average of 32.7 megabits per second. The downloading speed in Brussels has now reached a good level. Majority of the citizens have bandwidth caps to limit the amount of data users and these are between 5GB/month up to 500GB/month and it shows the competition in the market.

 

#5 Romania

Speed: 37.4 megabits per second

Romania was the only country to see its average peak speed fall from the previous quarter. The country’s average dropped 3.2 percent, compared with a global average decrease of 1.4 percent. Still, majority of the countries prefer to have Romania’s broadband speed with an average speed of 37.4 megabits per second. Based on the Akamia report of 2011, Romanian cities like Constanta, Ia?i and Timi?oara are in the top 100 cities at the world level with the highest average Internet speeds. Based on the Pando networks content delivery space service released on September 2011, Romania has the second fastest Internet speed in the world behind South Korea.

 

#4 Latvia

Speed: 37.5 megabits per second

Even though Latvia doesn’t come to mind easily when thinking about the most technologically advanced nations, the broadband lines reached an average peak speed of 37.5 megabits per second placing it to be the top four. The Internet in Latvia started to have its significant growth in 1999 and by 2000; there were about 75,000 Internet users and about twelve e-commerce shops in the country. By 2003, about 5.4 percent of the country’s citizens used Internet at home and 60 percent did not access it at all. Those of who could accessed it in public areas or through their work place, as high subscription prices for home usage remained a barrier.

 

#3 Japan

Speed: 42.2 megabits per second

Even though Japan lost its game in electronics industry, it still tops in telecommunications technology. The Japanese government has given priority to Internet development as a national goal, said Belson. Besides, from the reports of Akamai, it states that high-speed optic fiber runs through many parts of the country and the country’s connections have reached 42.2 megabits per second on average.

 

#2 South Korea

Speed: 48.8 megabits per second

South Korea, known to be a lover of games is a home to several gaming competitions, such as World Cyber Games, and has entire television channels devoted to “electronic sports”. The online gaming absorbs a lot of bandwidth. The average peak Internet connection for South Korea was 48.8 megabits per second and broadband, in the case of top-ranked nations is comparatively cheap. Belson says that the pricing is way more affordable. The country is known to be one of the leaders in Internet connectivity and speed. The government has established policies and programs that facilitate a rapid expansion and the use of broadband. It offers wireless services to all the major cities. Wibro and HSDPA is the most common used technology used in the country’s wireless broadband and most of the public restaurants offer free Wi-Fi connection during business hours.

 

#1 Hong Kong

Speed: 54.1 megabits per second

Hong Kong, the leader in Internet connectivity is blazing fast with its high population density and strong governmental support. Belson says, unlike the Internet lines across the border, content censorship is nonexistent. According to Akamai, the average peak speed in the country was 54.1 megabits per second, making it the top on the list. As per 2010, the 69.4 percent of the population are Internet users and because of very little censorship in the country, the Internet is used for the distribution of certain materials particularly child pornography and pirated materials. The government provides freedom of speech and none of the websites are blocked and governmental licenses are not required to operate a website.

From http://www.siliconindia.com/ 03/24/2013

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Global Information Technology Report 2013

 

Finland has toppled Sweden from the top spot in a ranking of economies that are best placed to benefit from new information and communication technologies (ICTs). Singapore came in second and Sweden third in the 2013 Networked Readiness Index, compiled by the World Economic Forum for its Global Information Technology Report. The Forum's report also shows that digitization has a measurable effect on economic growth and job creation. In emerging markets, a comprehensive digital boost could help lift over half a billion people out of poverty over the next decade. New technologies have already transformed sectors from healthcare to farming, case studies in the report show. The Networked Readiness Index, calculated by the World Economic Forum, and INSEAD, ranks 144 economies based on their capacity to exploit the opportunities offered by the digital age. This capacity is determined by the quality of the regulatory, business and innovation environments, the degree of preparedness, the actual usage of ICTs, as well as the societal and economic impacts of ICTs. The assessment is based on a broad range of indicators from Internet access and adult literacy to mobile phone subscriptions and the availability of venture capital. In addition, indicators such as patent applications and e-government services gauge the social and economic impact of digitization.

 

The Nordic countries and the so-called Asian Tigers – Singapore; Taiwan (China); South Korea; and Hong Kong SAR – dominate this year's index thanks to their business-friendly approach, highly skilled populations and investments in infrastructure, among other strengths. Finland, which arguably has one of the best educational systems in the world, stands out as a digital innovation hub. It boasts the world’s highest number of patent applications per capita in the domain of ICTs), which are ubiquitous in Finland. Ninety per cent of Finnish households have Internet access, compared to about 70% in the United States and 85% in the United Kingdom. Among the top 10, the United Kingdom posts the biggest rank improvement to 7th place, above the United States, which slips to 9th place despite a performance essentially unchanged from the previous year. The BRICS economies, led by Russia (55th) continue to lag behind in the rankings. The report suggests that their rapid economic growth may be in jeopardy unless the right investments are made in ICT, skills and innovation. Down seven, China ranks 58th, followed by Brazil (60th), India (68th), and South Africa (70th).

 

Mind the Digital Gap

In Europe, the NRI reveals the deep divide between the most advanced Nordic economies and countries in Southern, Central and Eastern Europe is remarkable – and alarming. Improving access to new technologies is not enough; creating better conditions for entrepreneurship and innovation is also crucial. Latin America, the Caribbean and sub-Saharan Africa still suffer from a serious lag despite infrastructure improvements, an expansion of coverage and a push into e-government. Weaknesses in the political and regulatory environment, the existence of large segments of the population with a low skills base and poor development of the innovation system are all factors hindering Latin America's technological potential. In sub-Saharan Africa, costly access to technology, a low skills base and unfavourable business conditions are among the chief obstacles.

 

Can Digitization Kick-Start Growth?

For those who lag behind, the incentives for digitization remain strong. An analysis by Booz & Company has found that ICT could help lift millions out of poverty. Digitization has boosted world economic output by US$ 193 billion over the past two years and created 6 million jobs during that period, according to the study. Using a Digitization Index that ranks countries on a scale from zero to 100, Booz & Company found that an increase of 10% in a country’s digitization score fuels a 0.75% growth in its GDP per capita. That same 10% boost in digitization leads to a 1.02% drop in a state’s unemployment rate. If emerging markets could double the Digitization Index score for their poorest citizens over the next 10 years, the result would be a global US$ 4.4 trillion gain in nominal GDP, according to the study. It would generate an extra US$ 930 billion in the cumulative household income for the poorest, and 64 million new jobs for today’s socially and economically most marginal groups. This would enable 580 million people to climb above the poverty line.

 

Connected to Growth

Broadband, 3G and the intelligent use of big data could also revitalize economic growth. Governments play a crucial role in supporting this digital development, from funding broadband networks to addressing complex issues such as privacy and security. The economy as a whole will eventually reap the benefits as remote rural areas are tied into the national network, resulting in new jobs and broader educational opportunities. For example, a study by Deloitte based on data from Cisco Systems finds that countries with a proportionately higher share of 3G connections enjoy greater economic growth than countries with comparable total mobile penetration but lower 3G penetration. For a given level of mobile penetration, countries that had a 10% higher 3G penetration between 2008 and 2011 experienced an increase in their average annual GDP per capita growth rate of 0.15 percentage points. Intelligent interpretation of big data could energize the economy and improve the performance of businesses by allowing them to accurately predict different outcomes rather than relying on a "fail and fix" approach. In 2011 alone, 1.8 zettabytes of data were created – the equivalent of every person on the planet writing three tweets per minute for 1,210 years. This massive resource could be tapped in numerous ways. For example, using big data and analytics to match people to jobs could help governments tackle unemployment more efficiently.

 

The e-Doctor Will See You Now

ICTs could improve healthcare, reduce medical errors, cut administrative costs and keep patients better informed. Adverse drug reactions, for example, are among the leading causes of death in the United States. Electronic drug prescription systems could check for adverse drug reactions and warn patients who have allergies or take multiple drugs. ICTs could also improve coordination of care for patients with complex chronic diseases and increase the uptake of preventive screening services. However, despite their tremendous promise, incorporating these technologies into daily use in healthcare has proven difficult, partly because of the significant upfront investments required, as well as the complex coordination between different players.

 

How Can Europe Keep Up?

Europe risks losing out to the United States and Asia unless it boosts investment in its telecoms sector. However, relatively low growth, falling revenues and high dividends paid out to prop up stock prices mean that fixed and mobile operators are unable to come up with the necessary funds. Public funding and support for co-investment initiatives could be part of the solution. Management consultancy firm McKinsey & Company offers four additional ideas to unlock investment:

1.Allow players to consolidate so they can operate networks and use resources more efficiently

2.Allow greater pricing flexibility so operators can charge more to customers who demand higher speeds and more services

3.Restrict wholesale access regulation to a few basic services, and allow “regulatory holidays” on any investments in new generation networks; this gives operators a greater chance to recoup their investment

4.Give operators more spectrum in which to operate so they have more options for extending network capacity

 

Digital Farmers: The Case of Rwanda

Landlocked Rwanda, which has limited natural resources, aims to fundamentally transform its agrarian economy into a knowledge-based one by 2020, using ICT. Investments in education, partnerships with foreign universities and the laying of fibre-optic cables have created a conducive environment. Services such as E-Soko, a mobile service that allows farmers to check market prices for their products, have already improved the daily life of many Rwandans. With the help of these new technologies, Rwanda intends to capitalize on its central location in Africa and act as a hub for banking, financial and outsourcing services.

 

Embracing e-government: The Case of Colombia, Uruguay and Panama

Colombia, Uruguay and Panama have become champions of e-government and connectivity. In Colombia, Internet connections have tripled to 6.2 million in the last 2.5 years. In Uruguay, small and medium-sized tech enterprises helped lift technology exports from US$ 50 million in 2000 to US$ 225 million in 2010. Several challenges remain: public funds to build infrastructure are limited, and many people cannot afford Internet access. Nevertheless, e-government has already improved the lives of Latin Americans. More than 50,000 Colombians took part in designing the National Educational Plan for 2006-2015. In Panama, entrepreneurs used to need five days to set up a company. Now, thanks to PanamaEmprende, they can do it in 15 minutes.

From http://www.weforum.org/ 04/11/2013

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Global Mobile Subscriptions Reach 6.3 Billion in 2012 

 

Global mobile subscriptions saw a 9% rise in 2012 to 6.3 billion year-on-year, boosted by the growth in expanding markets in India and China, according to a new report from Ericsson. The latest Ericsson Mobility Report revealed that overall mobile subscriptions in China reached 1.26 billion, while in India they reached 713 million during the period. During the fourth quarter of 2012 (4Q12), global mobile penetration reached 89% while the actual number of subscribers reached 4.4 billion, as many users have several subscriptions. China accounted for 22% of net additions or about 30 million subscriptions, followed by India, Bangladesh, Indonesia and Nigeria. Mobile subscriptions rose about 9% year-on-year and 2% quarter-on-quarter. According to the report, mobile broadband subscriptions during the quarter rose 50% to 1.5 billion, compared to the corresponding quarter in 2012. In 2012, smartphones sales contributed 40% of the sales of all mobile phones, compared to around 30% for 2011. Additionally, the report revealed that only around 15-20% of the globally installed base of mobile phone subscribers use smartphones. Ericsson predicts that mobile data subscriptions are anticipated to grow strongly and drive data traffic growth, as well as growth in the average data volume per subscription.

From http://mobility.cbronline.com/ 04/11/2013

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Asia's Mobile Revolution Is Changing the Way You Do Business

 

Over 20 years ago when I first came to China to work I had a frustrating time as communication systems were not developed - there were no mobile phones, fax machines needed to be registered with the local government and internet connectivity was non-existent. Communication with the rest of the world was really only relegated to the morning and night when I could return to my hotel or office and get access to the necessary devices to send a message. Fast forward to now and most business people in China carry two, if not more mobile phones. In fact, China, and Asia as a region, has more mobile phones than personal computers. Apple and Samsung see this as one of their most important markets. With its open system, Google's android operating system maintains a significant majority of market share in Asia. Additionally, there are many low cost manufacturers (Chinese 'shanzai brands' or 'knock-off' mobile phone equipment manufacturers) who use the android platform to produce very affordable smart phones.

 

Combine the availability of phones, accessibility of an open operating system and the 3G speed of the telecom networks and the result is an ecosystem of the most connected individuals in one of the most dynamic areas in the world. This ecosystem is the driving force between many entrepreneurial efforts. WeChat, a chat product from internet services company Tencent launched in 2011, has seen phenomenal growth; signing up over 300 million users in less than 18 months. WeChat, however, has another distinction of being directly responsible this year for the first decline in Chinese New Year text message volume. More relevant, though, WeChat has created a platform for business. A significant portion of the WeChat users are business people who create chat groups to keep in touch with colleagues, customers and potential partners.

 

Microblogging site Sina Weibo has also successfully created a marketing platform for individuals and businesses to develop and engage in a conversation with their customers. Combined, Weibo and WeChat have over a billion users. Most interestingly, though, in a culture where building personal relationships is the corner stone of any opportunity, these two companies are proving that mobile relationships are not only possible, but also potentially quite lucrative. WeChat, Weibo and Kakao Talk (a chat application similar to WeChat) in Korea, are leading this shift from fixed line/PC to wireless/mobile devices. Business users are becoming more comfortable with the mobile phone as a business tool instead of just a communication device. And the chat function introduced by these companies has very quickly become as important as a phone call or traditional text message in business circles. And this is just the beginning. Given the ever growing reliance on mobile phones, the prevalence of lower cost smartphone devices and the ability to 'mobily' maintain business relationships, provides a strong opportunity in developing cloud based mobile technologies to help companies manage their teams.

 

This convergence of cloud (Internet based services) and mobility now allows developers to build robust solutions where the mobile phone is the primary device. In addition to the chat functions, businesses can now download mobile sales force management solutions, virtual call center platforms where workers can effectively work from a tea shop, logistic tracking solutions that are exclusively mobile phone based. Amazingly, a company in Shanghai is releasing an app with video streaming where you can now choose your pig before you buy it. Asia already has the most mobile phone users in the world, now it is time for the software solutions to catch up with the market opportunity. Unlike the West, Asia will develop management solutions that are mobile and cloud based, yet again leap frogging western countries that are still focused on office based solutions. Is it possible that Asia will be the first region to support and build a truly mobile business environment? I would be surprised if this does not happen. Asia has already caught up in terms of the hardware, it is entirely possible that software will be the next area where Asia can leapfrog the West.

From http://www.cnbc.com/ 05/10/2013

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An Information-Communication Revolution in the Pacific

 

Information and communication technology outreach is happening fast in one of the most dispersed regions on Earth, the Pacific. It’s a region comprised of some 9,000 islands spread across a vast ocean, where governments and businesses deal with some of the highest transaction costs in the world. Over the last six years, more than two million people in Papua New Guinea and the Pacific Islands gained access to mobile phones. In countries like Vanuatu, eight in ten people now have a mobile phone connection (a 70 percent increase from 2007), and call prices have dropped. Villagers who for years had made treacherous three-hour long boat trips to make a simple phone call to the capital, are now calling and texting family in other provinces and other countries. Access to mobile phones has reduced isolation, made it easier and cheaper to do business, and increased government options for service delivery. The benefits have been felt right across Papua New Guinea, Samoa, Solomon Islands, Tonga, and Vanuatu, and are now stretching into the North Pacific. This ‘telecommunications revolution’ is also creating jobs where they are needed most: directly creating livelihoods for at least 30,000 people in Papua New Guinea alone.

 

High-speed broadband next step in the Pacific

Mobile phones are just the beginning. High-speed broadband is the next step to help overcome these challenges. Most Pacific Island countries still depend on costly satellite links with limited bandwidth, and internet connectivity costs are among the highest in the world. A 256kbps broadband internet connection costs US$650 per month in Palau. In Kiribati, one of the poorest countries in the region, it would cost $430. Such high rates are common across the Pacific. As a result, less than one percent of the region’s population typically has access to a reliable internet connection. Outside the main towns, people are still more likely to communicate with letters transported by ship than an email. Where the internet exists it’s often painfully slow. Kelela Pasina runs an internet café just outside of Nuku’alofa, the capital of Tonga, but there are major bandwidth constraints. “The internet here is so bad. Sometimes it comes on and off and on and off again. It’s very bad for business and for my family.” Like many Tongans, he has family overseas but he says, he can only contact them on Sundays when less people are using the internet. It will take him half an hour to upload a single photo of his new baby to send to his sister in Hawaii.

 

The internet here is so bad. Sometimes it comes on and off and on and off again. It’s very bad for business and for my family. Yet the coming months will see the arrival of broadband. Through a World Bank and Asian Development Bank funded project, an 830 km fiber-optic cable will be installed underwater to connect Tonga, a country made up of 176 islands spread across 700,000 square kilometres of ocean, to the Southern Cross Landing Station in Fiji, and onwards to global broadband networks. As more countries connect, benefits are expected to resound in the region. Faster, cheaper, and more reliable connections can result in the development of:

•New opportunities to share information: Governments, teachers, doctors, farmers, and fishermen use technology to communicate, share information, buy goods, find better prices, make payments, improve the reach of their services and increase their bargaining power.

•E-services: Developed by Pacific governments to provide geographical information systems, new modes of distance learning, and online business applications.

•Trans-national cooperation: On issues such as monitoring of natural resources like fisheries, disaster mitigation, and collaboration on service delivery like health and education, including in remote areas.

 

There is huge potential to harness the power of technology to create economic growth and opportunities and to reduce poverty. The World Bank Group, together with partners like AusAID, NZAID, and ADB, is working with the countries of the Pacific to realize this potential. Currently the World Bank has projects to better ICT access in seven Pacific Island countries and Timor-Leste, including in far-flung rural areas and Outer Islands, with projects on the way in Palau and Federated States of Micronesia.

From http://www.worldbank.org/ 05/17/2013

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AFRICA: Rwanda - Public Officials Need ICT Training, Not Just Sensitization

 

"There is no one here who can convince me that he uses more than 20% of the potential of his mobile or iPad," was the challenge launched by ICT Minister Jean Philbert Nsengimana, talking last week at Police headquarters where he kicked of a campaign to increase and improve the use of ICT in the public sector, which is part of a wider drive to raise awareness on technology among the general population. In all likelihood, the Minister is right. While the country has a vision of becoming a regional and African information hub, and mobile telephone penetration is increasing rapidly, a lot still needs to be done to make good use of the available technology. Even in Nsengimana's audience, consisting of mainly senior security officers, some were still taking notes with the good old pen and paper (as our picture on page 1 shows). Luckily, they were a minority, and most of the officials were equipped with tablets. It is a different story, though, when you go down the hierarchical ladder. In most imidugudu, whenever an assembly of the people is planned, it is still common practice to send someone around the neighborhood with a megaphone to make the announcement. In this age of mobile phones and SMS, that is a medieval practice.

 

That is not to blame the local leaders. In the end, they are only common people, not ICT specialists or geeks who have the latest gadget and know every function of it. What is more, even if they would have a sophisticated smartphone, that doesn't help in compiling a list of phone numbers of all the inhabitants of the area and then sending a bulk SMS to inform them of the gathering. Therefore, while the sensitization campaign for public officials is a welcome initiative, the Minister should go beyond words. As he apparently does, since the ministry is in talks with telecom operators so that people can obtain affordable devices like smartphones with access to internet and social media. That, however, is not enough. The ministry should also ensure that public servants, most notably those at the grassroots level, receive training on how to make the most of these devices in their daily duties. While that should of course include some technical aspects such as the various options of their phones, the more important part of this training should focus on how to use apps as well as social media to function more efficiently and communicate better with the people. If not, those shiny smartphones will only be costly gadgets, and a megaphone will still be more useful when it comes to calling a meeting.

From http://allafrica.com/ 03/18/2013

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2013 Europe Digital Future in Focus

 

The report provides a comprehensive overview of the European market and identifies the prevailing trends in web usage, online video, mobile and search. There is also a special scorecard section, which shows the top sites for all 18 European countries measured by comScore as well as an overview of top news, retail and online banking sites per market. “European consumers are more digitally-engaged than ever before and their usage of mobile, internet-enabled devices is re-defining the media landscape,” said Paul Goode, Chief Advisor Industry Relations for comScore in Europe. “Advertisers, agencies and media owners need to understand the rising number of multi-platform consumers and the more complex digital ecosystem that has developed over the past years. Insights about key trends and underlying drivers enable clients to manage their digital investments effectively.”

From http://www.comscore.com/ 03/26/2013

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EU's IT Agency's Sets Up in Estonia

 

The European IT Agency has been called the biggest IT challenge for the entire European Union. What does the agency do, how did it come to reside in Estonia and what is the meaning of such an institution for the local entrepreneurial environment? In December 2012, the European Agency for the operational management of large-scale IT systems in the area of freedom, security and justice – eu-LISA – finally opened its doors. The location? Tallinn, Estonia. The work of the agency has so far gone publicly unnoticed. But that’s not without a reason. Since the agency has to maintain the security of the entire EU in several fields, the work done behind closed doors is obviously not the type that everyone should be able to have a peek at.

 

The biggest IT challenge in the EU

The IT Agency has also been called the biggest information technological challenge of the whole European Union. Any country to host the agency should be titled a high-level provider of e-services and IT solutions all over Europe. We met with Piret Lilleväli, adviser from the Ministry of the Interior, and Ave Poom, policy adviser for eu-LISA, who helped us understand how a small country like Estonia succeeded in bringing such an important agency into its backyard and the impact of hosting the institution.

 

Estonia vs France – from competition to cooperation

Estonia had been preparing its candidacy for the seat of the Agency for almost two years before the European Commission even presented the draft regulation of the European Parliament and EU Council establishing the agency in 2009. By that time it had become an established fact that IT systems were extremely important in guaranteeing the internal security of the EU. In line with other risk-reducing measures, like police cooperation and internal migration control, IT solutions are considered the main cornerstones of reducing cross-border risks. When we talk about the specific systems, there are currently three cornerstones that ensure the internal security of the European Union:

•Visa Information System (VIS)

•The European fingerprint database for identifying asylum seekers and irregular border-crossers (Eurodac)

•Schengen Information System (SIS).

Since December 2012, Estonia is responsible for the operational management of these large-scale databases through eu-LISA.

 

Competing to host the agency

“We were not interested in bringing just any kind of agency to Estonia. IT is what we, Estonians, all understand and what we appreciate. It is part of our national image. We already host the NATO Cooperative Cyber Defense Centre of Excellence, so our line of thought was that if you have an important IT institution like that, it makes sense to expand further in this specific area — this is what we started to fight for,” Piret Lilleväli tells us. This brings us to the competition between Estonia and France.

 

Turning the tables

France had managed the first generation SIS system for the member states before the Agency was created, so it automatically became the main candidate for hosting the Agency as all the systems were there. Estonia’s candidacy was based on a particular decision made by the European Council for new EU institutions to be located in new member states combined with the years of work that Estonia has done in building up its reputation as an e-state. With negotiations over the agency’s location lasting more than a year, a compromise was eventually reached. The headquarters, including its functions and IT development, would be based in Tallinn, Estonia, while the systems and the technical solutions would remain in Strasbourg, France.         

 

Staying ahead of the criminals

Today, the main task of the agency is to take over the old systems from the European Commission and to ensure their functioning. “Our main focus is on SIS becoming operational, or actually SIS II, the second technical version of the system,” Lilleväli explains. According to her, the postponing of the implementation and the increase in the planned cost has made European countries skeptical about the new system. In addition, some of the countries don’t feel safe about keeping the data in the agency’s large databases. “We are hoping that the agency will help to turn this skeptical attitude around and allow for more common IT solutions to be used for protecting European internal security. At the moment, it seems that the criminals are one step ahead of us,” she adds, half-jokingly.

 

Creating a network

Through its procurements, an agency of this type has the power to benefit a whole array of companies and organizations. This leads to collaborative enterprises that have a way of creating synergies. “In the case of the IT Agency, it’s quite likely that Estonians will not have the resources and know-how to participate in the procurements on their own, which leads them to join forces with other countries. As a side benefit, the workforce for the projects is likely to be employed from Estonia,” Lilleväli explained. According to her, many well-known IT companies have already shown interest in bringing their subunits near the agency. There have also been events to introduce the developers and managers of Estonian information systems to the IT director-general Krum Garkov. “With this we are creating a support system for exchanging ideas. I’m certain that future IT success stories will have their origins in these contacts,” Lilleväli expressed.

 

Growth plans

At the moment, 13 people are working in the Tallinn headquarters of the IT Agency, five of them Estonians. Hiring is being done throughout the EU member states. “People working in the Strasbourg data center have more background in information technology; people working in Tallinn are from administrative fields. It is mostly because the main tasks of the headquarters in Tallinn are running the organization, coordinating tasks with other facilities (mainly with EU institutions and facilities responsible for internal security and IT administration in member states), reporting to the European Commission, the Council and the European Parliament according to the Agency’s regulations, and managing internal/external communication as well as finance and other administrative questions,” Ave Poom described. The goal is to reach 48 employees in the Tallinn office by the end of this year. While the agency is international to the core and may not boast a huge staff compared to international enterprises in the private sector, it is clearly a milestone in gathering top-level IT competence to Estonia.

 

FACT BOX

What kind of information systems does the IT Agency administer?

•Visa Information System (VIS) - a database that supports the effectuation of united visa politics and facilitates control of borders. When the owner of the visa comes to the external border, the border crossing point has access to VIS to identify the person and to verify the visa’s authenticity. Schengen and Schengen-associated states' national consulates and official EU border crossing points are joined with the central VIS database to implement VIS. VIS is intended for use in different parts of the world: North Africa (Algeria, Egypt, Libya, Mauritania, Morocco and Tunis), the Middle East (Israel, Jordan, Lebanon and Syria) and the area of the Persian Gulf (Afghanistan, Bahrain, Iran, Iraq, Kuwait, Oman, Qatar, South Arabia, United Arab Emirates and Yemen).

•European fingerprint database for identifying asylum seekers and irregular border-crossers (Eurodac) - a system that enables member states to identify asylum seekers and irregular border crossings. Thanks to Eurodac, member states can compare fingerprints and determine whether asylum seekers or foreign state citizens are illegally transiting through another EU member state or have already applied for asylum in another EU member state. Fingerprints are collected from persons over the age of 14. Additionally, sex, country of origin and date of collection are included.

•Schengen Information System (SIS) - one of the biggest and most important common databases, containing information about fugitives and missing persons, immigrants, stolen vehicles and properties (including firearms, money, identification cards).Currently, 35 states have joined SIS, which means over 32 million entries. At the moment, SIS 1+ is in use. In spring 2013, SIS II will be put to use in all EU member states.

From http://e-estonia.com/ 03/29/2013

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Top 5 Technology Transfers from E-estonia

 

Exporting public e-services can be complicated, since every country is unique in its legislative and institutional environment. Oftentimes, a country’s historical and cultural background makes it difficult to accept changes to the existing services. Still, some ideas are just so appealing that they find their way in. We’ll describe five components of Estonian e-society that have managed to cross borders successfully.

 

1.   m-Parking

Probably the most widespread technology transfer to come from Estonia, m-Parking in simple words is a system that lets drivers pay for parking using their mobile phones. In Estonia, 90% of parking fees are paid via mobile. The solution has been re-adopted, copied, replicated and mimicked all over the world (e.g. the US, Canada, Austria, Sweden and Dubai), so it’s become almost impossible to track all the implementations. However, to our knowledge Estonia remains the only country where mobile parking is the prevalent method of payment and is present in all the paid parking areas all over the country.

 

2.    e-Cabinet

The solution also known as e-Government is a tool that the Estonian government uses to streamline its cabinet meetings. Besides contributing to the environment by going paperless, the tool actually helps to improve the decision-making process and make better use of the time at the meetings. How long would you imagine a cabinet meeting lasts? After the implementation of e-Cabinet and agreeing on the process (not an insignificant factor!), the Estonian government has managed to cut the average length of the weekly cabinet meetings from 4–5 hours to just 30–90 minutes. e-Cabinet has been adopted in Finland, but also in Qatar and Oman — Middle Eastern countries that are looking to define themselves through clever use of technology.

 

 3.  X-Road

While it's not one of the most visible solutions for the general public, X-Road is the backbone of Estonia’s information society e-services. The infrastructure that allows linking various e-service databases, both in the public and private sector, is an open solution. Just recently, Estonia’s PM Andrus Ansip called out for neighbouring countries to adopt X-Road as the medium to open the way for cross-border use of e-services. Currently, Finland is building a central solution similar to X-Road with guidance from the Estonian Information System’s Authority, while Latvia already has an existing comparable system. Perhaps the most thorough implementation of X-Road outside Estonia has been in Azerbaijan; the country is determined to benefit from integrating the different state databases and start offering e-services to their citizens.

 

4.      e-ID / Mobile-ID

Electronic ID or e-ID stands for government-issued identity cards for both online and offline identification. In Estonia, nearly 90% of the country’s residents have them, and they’re being used for various purposes. They serve as travel documents and health insurance cards, but most importantly they enable digital authentication for online banking, digital signatures, i-Voting, picking up e-prescriptions, etc. Among other countries that have adopted e-ID are Finland, Belgium, Germany, Italy, the Netherlands, Pakistan, Romania and Spain and many more. M-ID or Mobile-ID is a service that allows a client to use a mobile phone as a means of electronically identifying. m-ID is directly tied to a person’s e-ID, so their legitimacy is equal. Developed by the oldest mobile operator in Estonia, EMT, it has spread to several countries, including Azerbaijan, Lithuania and Moldova. The latter also received an award for its m-Government at the 18th Annual Global Mobile awards in Barcelona, with the Estonian m-ID solution playing a big part in that. While Estonia is not the inventor or originator of e-ID, it clearly shows how to use the functionality of the card to its fullest.

 

5.      Runner-up: i-Voting

Right after Hurricane Sandy shook up the election process in the US last year, and some states had to resort to voting via fax machine or e-mail, i-Voting made the papers globally, with Barack Obama saying the current US election system needs to be “fixed”. Estonia has been using i-Voting since 2005, with the first parliamentary e-elections in the world held in 2007. While opponents have been trying to show i-Voting as something insecure and dangerous, it’s actually a rather robust system and every bit as safe as internet banking or other e-services. Modelled after postal voting, it makes participating in elections possible for people who would otherwise not be able to vote or would write it off as too inconvenient. We awarded i-Voting the runner-up status since electronic voting experiments have been conducted in around 20 countries in different parts of the world, but mostly via voting machines at polling stations. If there’s important know-how to be exported from Estonia, it is certainly in i-Voting.

 

How can we facilitate the export of e-services?

A recent analysis of the impact of Estonian e-services also discussed the potential of the services being exported to other countries. It claimed that exporting e-services has significant obstacles in the form of local organizational and institutional environments and suggested that standardizing the ICT platforms internationally could facilitate such technology transfers to other countries. While four of the five e-services listed in this article are public services, it was actually the one commercial service – m-Parking – that could claim the title of the widest spread service. This shows the potential that lies in exporting unique commercial services, once the public sector joins in promoting them. If there is one thing that could really help to spread e-services to other countries in Europe and the world, it is a common platform — such as the EU interoperability platform for e-ID. Hopefully Nordic-Baltic cooperation in ICT issues can create viable examples for the rest of the world to draw from.

From http://e-estonia.com/ 03/25/2013

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NORTH AMERICA: Canada - Open Data Is a '21st Century Natural Resource'

 

Member of Parliament Tony Clement has been at the forefront of the Canadian government's most important information technology reforms of the past few years. He has helped in developing Canada’s action plan for the international Open Government Partnership, expanding the government’s open data site Data.gc.ca, making better use of social media in government, and drastically consolidating the government’s Web presence. Nextgov is covering how the U.S. government faces many of these same challenges. We spoke with Clement during a visit to Washington this week about how things look from his side of the border. You can read the below Q&A from the interview, edited for length, or listen to the full interview here.

 

Nextgov: Tell us about the Canadian government’s work in open data. Where is that now and where do you see it heading?

Clement: Open government and open data are an international movement. The U.S. has been at the forefront of this as the co-founder with Brazil of the Open Government Partnership. Canada is a signatory to that along with several dozen other nations. This is a way we can engage citizens and a way we can push out more information, not only for public policy dialogue but also to create wealth and create economic activity. So far on Data.gc.ca we have about 273,000 data sets. That certainly puts us in the world-leading category. What I’m doing now is a far-reaching consultation, both online and person-to-person, with the data community -- researchers and entrepreneurs and others who can give us the best advice on how to make that site more robust and more easy to use.

 

That’s important for citizen engagement. It also helps our entrepreneurs. They can create more mobile phone apps. I like to joke that Canadians always talk about the weather. We all have our weather apps on our smart phones. That data comes from Environment Canada. There’s also the example of your map apps that tell you the bus routes in whatever city you’re in in North America. That comes from open data from municipalities across the continent. These are all applications that really weren’t around five or six years ago but are now part and parcel of how we make citizens’ lives better and easier. We want to see more of that. We think there's a whole field of applications that smart entrepreneurs can come up with and find a market for to create wealth and make citizens’ lives easier

 

Nextgov: What kinds of apps have been built with your data?

Clement: We’ve had success on some real time apps. Here are two examples: The Canadian Border Services Agency has an application based on open data that can give you real time wait times at the border for people who want to shop or do business in the United States. Another app that I think has a great audience is from Health Canada. Using their app you get up-to-date information on health and safety advisories, product advisories, food product safety advisories and those kinds of things. So we seem to be getting the reaction we want from various departments and agencies. We don't want to have stale data but usable and real time data. We also track and publish on Data.gc.ca information on the most popular datasets. Right now the four most popular data sets are statistics on permanent resident applications, water quality indicators and border wait times, as well as on adverse reactions to health products. So it’s not just about having 273,000 data sets, it’s also about who uses them and how they are used. Those will be the metrics of success.

 

Nextgov: What role do you see Canada, the U.S. and other longstanding, relatively transparent governments playing the Open Government Partnership?

Clement: First of all, newcomers to open government can learn from trailblazing that occurred 20 or 30 years ago. In many instances, they can hopscotch and go to the online world whereas most of the early work we did in access to information was paper based. It’s also important that we continue to develop what the world standards are. I don't mean that in the sense of strict rules. But in order to sign onto the OGP you’ve actually got to practice open government. I think we need to continue to be careful that there are some general standards.

 

Nextgov: Are you concerned that it’s tough to keep those standards in place?

Clement: [The OGP] has grown so rapidly. So far I don’t think we’ve had any major concerns, but it’s important for this body not to dilute its message: That open government is important for citizen engagement, for transparency and for accountability. We haven’t lost that, but that’s a monitoring function we have to continue to play.

 

Nextgov: What role do you see social media playing in the Canadian government and where would you like to see it go?

Clement: It’s about engaging citizenry, but it’s also another template for interaction within government. You’ve got all these stovepipes within government where public servants at different ends of the country or who have different public policy roles have difficulty interacting with each other. Social media gives them a chance for the sort of cross pollination that’s really important for dynamic and interactive government to occur.

 

When you add citizenry into that there’s a feedback mechanism that we can use for crowdsourcing. I give the example of the UK government, which had a motorway where there were a lot of accidents. The typical way that would have been solved was some bureaucrat in Whitehall would have got a policy option paper together for the minister of transport and they would have 'solved the problem.' What they did instead was they pushed all the statistical information out to the public, including those most affected by accidents in that region, and they crowdsourced solutions. All of that is possible when you give citizens the type of information that used to be stored away by government like your grandmother’s silverware. I call open data Canada’s 21st century natural resource. The other thing I noticed, by the way, was public servants would grab their coffee at Tim Hortons or Starbucks, sit down at a table there, flip open their tablets or laptops and be totally engaged in social media. But at two minutes to nine they’d get to their office and all of that would be shut down. We were trying to attract young people to public services but we had this wall. It wasn’t shut down by policy but by a lack of policy. Without policy, no one knew where the red lines were, so you just stepped away from fear of crossing a line you didn’t even know existed. Now we’ve created social media policy. We’ve said ‘here are the dos, here are the don’ts, here are the expectations. You’re a public servant, you’re a professional, so we expect professional conduct, blah blah blah.’ Now everyone knows the rules of the game so people can engage on social media without fear of reprisal.

 

Nextgov: Where is the Canadian government engaging on social media?

Clement: Most of it is on Facebook and Twitter at this juncture. There’s a proliferation of social media platforms, though, and I think we have to be nimble.

 

Nextgov: The U.S. government is starting to run analytics on social media to figure out how and whether it’s increasing efficiency or saving money. How has Canada tackled that?

Clement: We haven’t got to that stage yet so we’ll be interested to hear what the U.S. comes up with. We are going to be measuring traffic in some aspects of government like hits on websites, but we’re also conscious of privacy concerns so we’re not going to be doing all the analysis the private sector does.

 

Nextgov: Tell me about your website consolidation plan. What prompted it and what’s your goal?

Clement: The goal is to make it a lot easier for citizens to find the information they need from government and to process the services they need. [Now] we have 1,500 separate websites and in many cases they don’t have a common look and feel. It’s just incredibly difficult to search and find what you want or need from government. The idea is to collapse that into one common site with the best search engine imaginable to make it a lot easier for a citizen to find his or her information, to file forms or to do his or her tax return or whatever. When we do that online it also saves government a lot of money. We’ve done some analytics on people going to the traditional wicket at their community government office versus online and the savings are 100-fold.

 

Nextgov: What are the major technology or data issues that cross the U.S.-Canada border?

Clement: We’re obviously interested in cloud-based models of storage for government information but it has to be made in Canada. Nobody, quite frankly, wants an overlay of the Patriot Act, so that storage can’t be done in the U.S. The other side is we have this Beyond the Border initiative with the U.S. It’s a common action plan with the Obama administration to make sure our border security is enhanced but at the same time to make sure we don’t gum up our trade. We’re talking about $1.6 billion of trade across our border every day. So how do we make sure that is preserved and enhanced while at the same time dealing with legitimate security concerns? A lot of that is going to be online-based tracking and sharing of information.

From http://www.nextgov.com/ 03/15/2013

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U.S.: Ranking the Top 10 Cloud Startups

 

More than 10,500 people cast votes for their favorite cloud startups. But before we get on to our final rankings, a bit of background on the voting process: Unfortunately, a couple of frisky engineers decided to try to hijack the vote with a few automated bot ballot-box stuffers, so some votes had to be purged. When the startups who most likely scripted the bots were contacted, the management teams appeared genuinely shocked. The CEOs involved tracked down the script writers quickly, reprimanded them and threw their startups at the mercy of the court. We kept them on the list, because iIn the grand scheme of things, trying to hijack online voting isn't a capital offense. It's a misdemeanor, but enough of one to get you dropped down the list significantly. Also, the final rankings are based only partly on the online voting. Here's the procedure we used to determine the final ranking:

Every startup was ordered based on vote tallies (legitimate vote tallies, that is).

Each startup was then scrutinized for an area of weakness, such as a lack of named customers or a green management team.

If there was a weakness, we looked at the competitors who finished close to them in the rankings to see if any should jump ahead.

To get a better sense of what factors that were weighted most heavily, check out the overview of selection criteria and weighting.

A big thanks to the 10,500+ humans who voted. As for our bot friends, sorry, you haven't earned the right to vote -- yet.

 

1. Aryaka Networks

What they do: Provide cloud-based WAN optimization and application acceleration services.

Why they're No. 1: Aryaka finished first in the voting. With a strong management team (CEO Ajit Gupta previously sold Speedera to Akamai for $500 million), a hefty bundle of VC funding, and a long list of named customers, they're a solid No. 1.

Headquarters: Milpitas, CA

CEO: Ajit Gupta, who previously founded Speedera and served as its President and CEO until it was acquired by Akamai for approximately $500 million.

Founded: November 2008

Funding: The company has raised $45 million in three rounds of funding. The most recent round was a $25 million Series C led by InterWest Partners, with participation from Presidio Ventures, a Sumitomo Corporation Company, and existing investors Nexus Venture Partners, Trinity Ventures and Mohr Davidow Ventures.

 

Why they made this list in the first place: WAN optimization is typically too costly for the middle market. Aryaka zeroed in on this problem and determined that the best way to drive down costs and democratize the technology was to deliver WAN optimization as a service. Aryaka first built a delivery network comprised of globally distributed POPs. Enterprise locations connect into the Aryaka network over existing Internet links (or using direct L2 connections) to one or more POPs. Provisioning can be accomplished in minutes -- rather than days or weeks as with hardware-based solutions. To boost application acceleration, Aryaka runs TCP optimization technology, as well as bandwidth scaling and application-specific proxies. Aryaka also provides access to Internet-based SaaS and cloud services, which help customers avoid middle-mile congestion problems that Internet-based connectivity solutions experience. Market potential and competitive landscape: According to IDC, the WAN optimization market should have topped $1.3 billion by the end of 2012. There are some major incumbents in this market, though. Riverbed owns about 50 percent of the market, while Cisco, F5, Blue Coat and Silver Peak are all formidable foes. That said, the IT market as a whole is slowly moving away from box-heavy infrastructures -- the delivery model of the above providers -- and to services. Moreover, the middle market is grossly underserved by existing solutions, and even many large enterprises are reluctant to deploy hardware at branch offices, which will greatly benefit from a service like this.

 

2. Nebula

What they do: Provide OpenStack-based appliances that let businesses deploy and manage private clouds.

Why they're No. 2: Nebula finished near the top of the voting, and it's impossible to ignore the pedigree of their management team. They're well-funded, and while there are plenty of OpenStack skeptics out there, I'm not one of them.

Headquarters: Palo Alto, CA

CEO: Chris Kemp, who was previously CTO for IT at NASA, where he also co-founded the OpenStack project

Founded: April 2011

Funding: In September 2012, the company raised a $25 million Series B round led by Comcast Ventures and Highland Capital Partners. Kleiner Perkins, William Hearts II, Maynard Webb, Scott McNealy, Innovation Endeavors participating and Google's first three investors (Andy Bechtolsheim, David Cheriton and Ram Shriram) also participated.

 

Why they made this list in the first place: OpenStack is shaking up the cloud infrastructure landscape, serving as the main open-source alternative (sorry CloudStack) to VMware. CEO Chris Kemp co-founded OpenStack while he was at NASA, and along with Rackspace, Nebula is a key driver helping to make OpenStack a viable alternative to closed cloud systems. NASA and several other government agencies use OpenStack for their own private clouds. Nebula delivers its private cloud solution as an appliance. Market potential and competitive landscape: Cloud market predictions are all over the map (Forrester predicts that the global cloud computing market will grow from $40.7 billion in 2011 to more than $241 billion in 2020, while Deloitte predicts that cloud-based applications will only replace 2.34 percent of enterprise IT spending in 2014 rising to 14.49 percent in 2020, while also pushing down costs in the process). We do know, though, that the cloud deployment and management market will be large. This sector is a land grab as of now, but there is a ton of competition already, including VMware, AWS, Citrix (CloudStack), dinCloud, AppZero, Eucalyptus, Rackspace, OnApp, Piston and many others.

 

3. Blue Jeans Network

What they do: Develop cloud-based videoconferencing tools that bridge various available services.

Why they're No. 3: It's pretty hard to ignore that big stash of VC funding, especially in a down economy. Videoconferencing is a growing market, and Blue Jeans is uniquely positioned to capitalize on it.

Headquarters: Mountain View, CA

CEO: Krish Ramakrishnan, who formerly served as CEO for Topspin, which was acquired by Cisco in 2005. At Cisco, he served as GM of the Server Virtualization business unit.

Founded: November 2009

Funding: The company has raised $48.5 million from New Enterprise Associates, Accel Partners and Norwest Venture Partners.

 

Why they made this list in the first place: Today, various videoconferencing systems do not interoperate. Cisco videoconferencing units don't talk to Polycom which don't talk to Google which don't talk to Skype, etc. Imagine if this were the case with telephony. If you were a Sprint customer, you could only talk to other Sprint customers. If you wanted to talk to someone on AT&T or Verizon, you'd need to download special software. Blue Jeans Network leverages the cloud to turn videoconferencing calls into a "meet me" service, where each party dials into the videoconference from whichever system they prefer to use. The endpoint hardware becomes irrelevant -- kind of like how the handset is irrelevant when placing a call. On its roadmap, Blue Jeans intends to eventually take users from the audio-only calling market and shift them to video calls. Customers include Facebook, Match.com, Foursquare and the Sierra Club. Market potential and competitive landscape: According to Wainhouse Research, the videoconferencing infrastructure market represents a $700 million/year market. However, this is a crowded space. In addition to incumbents like Polycom and Cisco, cloud- based newcomers, such as Join.me and FuzeBox, will challenge Blue Jeans. That said, Blue Jeans is the only tool we're aware of that stitches an array of conferencing services together.

 

4. BrightTag

What they do: Develop cloud-based data integration tools.

Why they're number 4: BrightTag did well in the voting, is sitting on a nice stack of VC money and is uniquely positioned in the market. BrightTag has a solid management team, a good deal of funding and a list of impressive customers.

Headquarters: Chicago, IL

CEO: Mike Sands. Prior to joining BrightTag, Sands was part of the original Orbitz management team and held the positions of CMO and COO.

Founded: 2009

Funding: They've raised $23 million to date from Baird Venture Partners, EPIC Ventures, I2A Fund, New World Ventures and TomorrowVentures.

 

Why they made this list in the first place: Today, if a Website owner wants to work with multiple third-party services (e.g. Google Analytics, ad networks, social, etc.), they have to conform to an outdated construct of putting the vendor's code (or "tag") on every page of their Website that they want to track. In doing so, the site owner is not in control over the data collected, they introduce site performance issues with more code being pushed through their consumers' browsers, and they create silos of data across each vendor's service, not to mention creating privacy issues with regard to data collection practices. BrightTag intends to simplify how Websites connect to their partners by providing a single point of integration for any data-driven service. The company's platform replaces traditional "tag-centric" methods of connecting sites to marketing services with real-time, direct integration through the cloud. Clients include Yahoo! Japan, Gap, Macy's, Levi's, Bebe, Tommy Bahama, Crate & Barrel, JetBlue Airlines, Orbitz, Starwood, US Cellular, Transunion and Allstate. Market landscape and competition: This market is new enough that there aren't good market estimates on it. Google, Adobe and IBM offer competing tag container solutions. BrightTag argues that most competing solutions on the market are "tag containers." As browser-based tags continue to proliferate -- either fueled by the advent of tag management solutions or from continued industry growth -- both data collection and the site users' experience become slow and unstable. BrightTag cloud-based service eliminates vendor tags altogether and connects data directly. There are no "tags" in a point-of-sale system or a mobile app or email. According to Web analytics firm BuiltWith 30 percent of the top Internet retailers have employed a tag management system and of those 43 percent are using BrightTag.

 

5. SaaS Markets

What they do: Provide the cloud-based infrastructure that enterprises can use to launch mobile app and SaaS stores.

Why they're No. 5: They finished in the top 5 in voting, and we really like their business model. They are slowly but surely building momentum by racking up customer win after customer win with various Chambers of Commerce, which tend to be tech laggards, so it's no small feat.

Headquarters: San Mateo, CA

CEO: Ferdi Roberts, who previously held senior executive positions at Yahoo, Cisco, and Ariba.

Founded: 2011

Funding: They just closed a $3.5 million series A round from Sysnet Global Solutions and GTX Partners.

 

Why they made this list in the first place: As BYOD becomes more common and as the "appification" trend continues unabated, enterprises must find ways to approve and control these apps. SaaS Markets intends to address this problem by giving enterprises the tools they need to launch their own app and SaaS stores. App qualification is managed by the SaaS Markets Application Partner team, which runs SaaS applications through a series of rigorous tests. MarketMaker, the SaaS Markets platform, includes a search engine to make it easy to find all relevant apps, and evaluate and test them side-by-side in terms of capabilities, interface, features and cost. Currently, SaaS Market also offers more than 1,300 pre-qualified SaaS apps for tasks that range from managing social media outbound messages to project management to cash flow management to security. Customers include the Montana Chamber of Commerce, Association of Washington Business, Park City, UT Chamber of Commerce and Auburn, WA Chamber of Commerce. Market landscape and competition: Forrester Research is projecting the SaaS software market to increase 25 percent in 2013 to $59 billion, a 25 percent increase. In 2014, Forrester projects the market to total $75 billion. Competitors include App47 and AppCentral.

 

6. HyTrust

What they do: Develop virtualization security tools.

Why they're No. 6: Cloud security is a huge deal, and HyTrust is the lone cloud security representative on this list. (We could easily have had five or more, but that would have skewed this roundup.) They have a really good approach to virtualization/cloud security, and they already have an impressive list of customers.

Headquarters: Mountain View, CA

CEO: John De Santis serves as CEO. Eric Chiu co-founded the company and is its President. De Santis was formerly Chairman and CEO of TriCipher, a software security infrastructure company acquired by VMware in 2010. After the acquisition, he served as VP, Cloud Services for VMware. Chiu was previously VP of Sales and Business Development for Cemaphore Systems.

Founded: April, 2009

Funding: HyTrust has raised $16 million from Trident Capital, Granite Ventures and Epic Ventures, as well as strategic corporate investors such as Cisco and VMware.

 

Why they made this list in the first place: Virtualized and cloud infrastructures create new security, control, management and compliance challenges for IT staffs. Organizations take big risks when they move to the cloud or rely on virtualization when critical applications and sensitive information are not properly secured. The HyTrust Appliance delivers access control, enforcement of policy across virtual infrastructures, hypervisor hardening, and audit-quality logging among other features. By addressing these requirements, HyTrust is able to provide organizations with the control and visibility required for them to virtualize Tier 1 applications, meet corporate governance requirements, and avoid costly downtime or other possibly more serious business disruption. Customers include AIG, US Army, Northrop Grumman, Pepsi, McKesson, Home Shopping Network, Federal Reserve Bank of Chicago, UC Berkeley, State of New Mexico, and Denver Museum of Nature & Science. Market landscape and competition: The cloud security market is incredibly crowded, but HyTrust has carved out a solid niche by focusing on hypervisor vulnerabilities. Competitors include Altor Networks (now Juniper) and Catbird.

 

7. dinCloud

What they do: Help small- to mid-sized businesses migrate and provision desktops, servers, storage, networking and applications to a Virtual Private Data Center.

Why they're No. 7: dinCloud would probably move up the list if they had some name-brand customers on the record. Their PR rep says that they have some major customers in the works, but until those are actually on the record, they don't work in their favor in this roundup.

Headquarters: Los Angeles, CA

CEO: Kevin Schatzle. Prior to joining dinCloud, he was President of Allied Digital Services' U.S. subsidiary.

Founded: January 2011

Funding: The company has secured an undisclosed amount of Angel funding.

 

Why they made this list in the first place: Most enterprises know they should virtualize their infrastructures, but they struggle with where and how to start. According to dinCloud, virtualization and cloud computing aren't just about hosting servers alone, or giving customers virtual machines in the cloud. They are about business provisioning and helping businesses transform their physical environments to virtual ones. dinCloud's software enables the rapid migration/provisioning of desktops, servers, storage, networking and applications to a Virtual Private Data Center. Customers can control as much of this infrastructure as they want through an online cloud orchestration and management platform, dinManage. High-profile partner Microsoft says that it worked with dinCloud to help save a financial services customer 50 percent on IT spending. In this case, dinCloud hosts 250 virtual desktops, 30 virtual servers, and provides second site back up in the cloud. Named customers include King's Hawaiian and National Asset Direct. Market landscape and competition: Gartner predicts that the cloud Infrastructure-as-a-Service (IaaS) spending will exceed $72 billion, (42 percent CAGR) by 2016. Competitors, although not exactly apples-to-apples ones, include AWS and Rackspace.

 

8. OnApp

What they do: Provide cloud services, including IaaS, CDN and storage services.

Why they're No. 8: This is the slot, or maybe the one above, where startups start to feel disappointed. Well, they shouldn't. The original list of companies considered had more than 150 contenders. Being in the top 10 is a big deal. OnApp has a solid management team, a good chunk of VC money and is positioned in a high-growth subsector of the cloud market.

Headquarters: London, UK

CEO: Ditlev Bredahl. Before founding OnApp, Ditlev led UK2 Group's hosting companies as Managing Director and CEO.

Founded: July 2010

Funding: To date, OnApp has raised $20 million in two rounds of funding. The latest B round of funding was led by UK private equity firm LDC.

 

Why they made this list in the first place: If you're a traditional hosting provider, you have either already transitioned to being a cloud provider or you are scrambling to do so. OnApp's mission is to remove the entry barriers to the cloud for Web hosts, telcos, ISPs, MSPs and other traditional service providers. OnApp developed a turnkey system that enables service providers to create their own cloud services, using their existing servers or data centers, with no up-front software investment required. The OnApp Cloud platform takes care of all core cloud management/orchestration functions, such as cloud deployment, VM management, failover and autoscaling. It also includes the capabilities lacking from most enterprise-focused private cloud platforms, but which service providers absolutely depend on, such as support for different utility and plan-based billing models; the ability to bill for every hardware resource in your cloud; and user management, limits and permissions. The latest version of the OnApp Cloud platform includes a built-in SAN, a global CDN with video streaming support, DNS management, autoscaling, load balancing and a range of other features. Customers include PEER1 Hosting, GMO, UK2 Group, Dediserve and eApps. Market landscape and competition: OnApp is targeting a public cloud IaaS market currently estimated at $6.2 billion, according to Garter, and a CDN market estimated at $2.5 billion, according to Markets and Markets. Competitors include AWS and ScaleUp Technologies. With its recent service upgrade, OnApp now also competes with CDN providers.

 

9. AppZero

What they do: Help companies migrate server applications to the cloud.

Why they're No. 9: AppZero has already raised a decent amount of funding, despite having only dipped their toes in for an Angel round. Migrating apps is going to be a huge deal in the near-term, and AppZero should be able to cash in as more and more apps are moved to the cloud.

Headquarters: Andover, MA

CEO: Greg O'Connor. He previously served as founder and president of Sonic Software, acquired in 2005 by Progress Software.

Founded: September 2010

Funding: $10 million in Angel funding from Covington Capital and private investors.

 

Why they made this list in the first place: Moving applications from traditional IT systems to the cloud isn't easy. AppZero encapsulates an application and its dependencies in a "virtual application appliance," without a virtual machine (VM). The result is an application that is flexible, "hypervisor-agnostic, cloud independent, and fast." Current customers include Pabst Blue Ribbon. Market potential and competitive landscape: Gartner predicts that the cloud Infrastructure-as-a-Service (IaaS) spending will exceed $72 billion, (42 percent CAGR) by 2016. AppZero isn't a strict IaaS company, but their technology will help organizations migrate to IaaS. Competitors include companies PlateSpin (which is now part of NetIQ).

 

10. Cedexis

What they do: Develop tools that provide visibility into cloud and CDN performance, and then help users act on that information. Why they're No. 10: Cedexis only recently entered the U.S. market, so that probably explains why they lagged a bit in the voting. That said, the spread from first to tenth was just over 1,000 votes, from fourth to tenth was only a few hundred. (And for those trying to guess who scripted the bots: no, it was not Cedexis.) As anyone who relies on the public Internet knows, trusting its performance is a sucker's game. However, to improve performance, you need visibility into these networks. Cedexis' cloud-based, crowd-sourced approach to gaining cloud and CDN performance visibility is really smart, and is well-positioned in a growth sector.

 

Headquarters: Portland, OR

CEO: Marty Kagan, who previously served as VP of engineering for Jive Software.

Founded: Q4 2009

Funding: They landed a $7 million Series A round in mid-2011 from Madrona Ventures Group and Advanced Technology Ventures (ATV).

Why they made this list in the first place: Let's face it, the roadblock for many cutting-edge cloud services, especially those using rich media, is the poor performance and unpredictability of the public Internet. Cedexis' mission is to improve "the Web experience of billions of Website visitors each month by providing visibility into the performance of clouds and CDNs." Cedexis Radar is a free community that crowd-sources visibility into cloud and CDN performance from the end user perspective. It has global reach and is updated over 1 billion times a day. Cedexis Openmix is a paid Cloud SaaS offering that uses Radar, and other real-time data, to dynamically route Website and Web application traffic around outages and service degradations.

 

The newest product, Cedexis Fusion, is a Big Data tool that aggregates third-party data, including pre-built integrations for New Relic, AppDynamics, Akamai, Level3, Edgecast, ChinaCache, SoftLayer and many others, to further improve the availability and performance of customer Websites and Web applications. Customers include Mozilla, Dior, Nissan, Volkswagon, LeMonde, France Television, Yves Roche, NBC News, Accor Hotels, EuroDisney, L'oreal, and Via Michelin. Market landscape and competition: According to Gartner's 2012 Magic Quadrant for Application Performance Monitoring, the APM market should have hit $2.14 billion by the end of 2012 (a 9 percent increase over 2011). Meanwhile, Markets and Markets believes the CDN market will grow to from $2.1 billion in 2011 to $7.4 billion by 2017. Competitors include CA (through its Nimsoft acquisition) and Zenoss.

 

Notes regarding the bot ballot-box stuffers

Unfortunately, it's likely that a few legitimate votes were lost in the process. However, when the bots were running, they clogged up the servers, so most real votes were actually blocked for the few minutes they were on. However, we are confident that not too many legitimate votes were purged. Here's the thing, Fraudsters: The bot patterns are pretty easy to recognize. What's not so easy is purging the illegitimate votes. With SurveyMonkey you have to manually delete any vote you want to toss out, one by one. Since a couple of the bots were running low-and-slow attacks, it was a major headache to purge the votes. It's pretty easy, though, to do some back of the envelope calculations to get a fairly accurate estimate. To avoid such trouble going forward we'll be setting stricter controls on future surveys and perhaps get some custom code written to block fraudsters.

From http://news.idg.no/ 03/20/2013

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The Real Data Center Revolution

 

By June or July of this year, according to Andy Price of Green Revolution Cooling, something strange will be announced by at least two of the companies that own the hundreds of thousands of computers that make the internet possible. In out-of-the-way locations, these companies—whose identities Price won’t reveal but, he says, are on a par with Facebook, Amazon and AT&T—are doing bizarre things to their infrastructure. Specifically, to their servers, the high-powered PCs that store, retrieve and process all the data on the internet and comprise the physical structure of the “cloud.” In an un-air-conditioned shed in a location Price will not disclose, alongside bags of salt used to run a water softening system, sit waist-high tanks full of mineral oil. In their depths are tiny lights blinking like bioluminescent creatures from the abyss, and something even more unexpected: row after row of PC motherboards, craggy with RAM and CPUs and hard drives and cables. Each one is more or less straight off the rack—the same hardware that, in any other data center, would be cooled by an air-moving infrastructure that begins with gigantic air-conditioning systems and ends in palm-sized fans attached directly to the motherboards themselves.

From http://www.nextgov.com/ 04/11/2013

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The Internet of Everything Emerges

 

New inventions that contribute to the Internet of Everything are manifesting themselves in different ways globally, blurring the distinction between the digital and physical worlds. These ideas have taken form in inventions like Google Glass — a head-mounted display that further diminishes the demarcation between physical and online worlds. In the U.K., smart trash cans — outfitted with sensors that let garbage workers prioritize their routes — have been around for a decade, but are now starting to really take off. China is spending billions to build smart cities with Internet of Everything technology — sensors and wireless connections that will transform technology’s role from that of a curiosity to something that’s woven into the fabric of daily life. Over the past few years, a growing number of industry heavyweights have launched initiatives designed to capture a piece of this emerging market. Some of these projects hint at the sweeping changes that will be triggered as the Internet of Everything matures. Cisco, for instance, partnered with NASA in 2009 to build a sensor network to monitor the Earth’s climate. That project, known as Planetary Skin, was designed to collect and process global data that government and business leaders could use to understand pollution concerns and resource demands. Cisco also launched the Connected Urban Development program, intended to use networking technologies to improve traffic flow, pioneer new real estate models and create new supply distribution systems.

 

IBM aims its Smarter Cities initiative squarely at local government leaders, promoting the idea that the blending of ubiquitous connectivity, large-scale data collection and powerful analytics will produce sustainable economic growth and better quality of life. The company launched its Smarter Cities Challenge in 2010 to kick-start these activities. The three-year initiative is sending teams of IBM experts to 100 cities to develop recommendations for making them smarter and more effective. One reason government leaders should take note of the Internet of Everything is that some of the challenges they face may be too big to solve without it. Issues like coping with growing populations, managing limited natural resources and regulating volatile financial markets are fantastically complex. So are improving educational outcomes, shoring up aging infrastructure and reducing crime rates. Mastering the Internet of Everything — the ultimate network of networks — will help nations and communities address these challenges more effectively.

 

On the other hand, failure to embrace the concept could multiply the difficulty of these issues as the world moves toward a hyper-connected new normal. “A core construct of [the Internet of Everything] in the context of a ‘connections economy’ is that value will accrue to those who best foster, embody, and exploit network effects,” says a recent Cisco whitepaper. The company argues that humans can’t respond to the exponential changes touched off by a massively networked world without help from technology. “Business and government leaders must move from being buffeted by chaotic network effects to generating and directing them to constructive ends,” the paper contends. While the big boys pump billions of dollars into “connected everything” initiatives, dropping prices for sensor technology are triggering community-level experiments. At Wichita State University in Kansas, an engineering and computer science professor is launching a demonstration project to show what the Internet of Everything can do.

 

Ravi Pendse is attaching moisture sensors to trees and plants campuswide as part of a smart sprinkler project. Pendse says the university will reduce its water bill by automating sprinklers to run only when plants are thirsty. Savings produced by that project alone may not be too impressive, he said, but scaled to meet the needs of water-poor regions worldwide, the concept could become life-saving. Pendse’s smart sprinkler system will employ the knowledge of the university’s botany professors and a team of engineers. And with sensors now available for less than a dollar each, the project has minimal start-up costs. Pendse says growth and development of the technology is inevitable, and he urges U.S. leaders to move quickly to exploit it. “As the most advanced country in the world, we have an opportunity to develop some key ideas around it,” he said. “Bringing all this together is as important as the development of the Internet itself.” By many accounts, there are big bucks at stake. Speaking to the technology press at an event in March, Cisco President of Development and Sales Rob Lloyd said the market for Internet of Everything technology and services could top $14 trillion. And a 2012 report from General Electric estimates that adding network connectivity and big data analytics to industrial machinery could pump $10 trillion to $15 trillion into the global gross domestic product.

 

The U.S., of course, isn’t the only nation eyeing the Internet of Everything’s potential. Over the next two years, China will spend more than $12 billion developing 90 pilot communities as part of a smart city initiative. The first phase of development, says Gartner Research Vice President Bettina Tratz-Ryan, will be to build out the cities’ initial infrastructure on top of which the rest of the technology can be built. The initiative outlines a five-year plan that will eventually connect everything together — cloud computing, high-speed Internet, smart cars, mobile phones, GPS, video cameras and all other components of the Internet of Things. Tratz-Ryan said smart cities are a part of China’s grand urbanization strategy. Every five years, about 450 million rural Chinese migrate to urban areas, according to the United Nations. China and other Asian nations are driving development of smart cities technology, she said, because they have huge challenges with accommodating urban growth, mitigating pollution and stimulating economic development. Given that infrastructure is fundamental to the development of a smart city, China’s centralized approach may prove to be an efficient path to creating an Internet of Everything. But China’s efforts tend to focus on technology, which may not yield the best results, Tratz-Ryan added.

 

“The inclusion of citizen behavior and citizen comfort into a smart city is actually the key of what a smart city is really about,” she said. China is a good testing ground for the technologies, but for better examples of a citizen-centric approach, European and U.S. cities provide the template. While China is building new smart cities from scratch, mature cities in the U.S. and Europe have, by necessity, taken a piecemeal approach. In the U.K., trash bins outfitted with sensors allow garbage trucks to skip empty or half-full cans, cutting down on overhead and reducing pollution. In recent years, smart trash cans have caught on in major cities around the world, with Philadelphia reportedly saving $1 million annually through the use of self-reporting trash compactors. Chattanooga, Tenn., is installing thousands of smart streetlights, which can be operated automatically to save electricity and manipulated individually to assist with police searches. Someday, the lights could be upgraded to offer additional functionality by creating sensor networks or equipping the light poles with Wi-Fi gear.

 

Smart parking structures and smart parking apps also are becoming more popular. Mobile apps, like the one deployed by Orlando, Fla., use city parking data to show drivers where parking is available. But even this is just an early stage of the technology’s development. Just as the Internet was unwieldy before Google figured out how to deliver the information people wanted, today’s Internet of Everything is likewise relatively inhospitable. Someday, all these disparate elements — the cars, the objects, the roads, the lights, the buildings, the people — will be highly connected. The glue that will hold everything together just hasn’t been developed yet. One place where you’ll increasingly see and feel the Internet of Everything’s presence is behind the wheel. Auto manufacturers already are building vehicles with Internet connectivity and loading them with apps. And that’s just the beginning. In February, AT&T and General Motors struck a deal to bring 4G LTE connectivity to GM vehicles through the automaker’s OnStar service starting with the 2015 model year. The built-in 4G LTE technology is integrated into the vehicle’s electrical system and includes an external antenna to maximize connectivity. GM says the move is part of a global strategy to build a new generation of connected vehicles.

 

“In addition to allowing consumers to bring in and connect to personal mobile devices, the vehicle will also act as its own mobile device, enabling embedded vehicle capabilities,” said Mary Chan, president of GM’s Global Connected Consumer division. Besides enabling a plethora of new in-vehicle “infotainment” options, GM says the high-speed connections will support real-time traffic and navigation services. Meanwhile, the federal government is investigating whether connected vehicle technology can reduce highway accidents and injuries. The U.S. Department of Transportation contracted with the University of Michigan Transportation Research Institute to launch the nation’s largest connected vehicle pilot project late last year. The yearlong experiment involves 3,000 vehicles that are equipped with transmitters and receivers, allowing them to communicate with one another and with roadside infrastructure. A smaller number of vehicles also are equipped with multiple cameras and other equipment that allows them to actively warn drivers of impending danger.

 

The city of Ann Arbor, Mich., is overseeing the deployment of wireless communications gear that will cover 73 lane miles to exchange data with the smart vehicles. Analysis of that information will help the city better manage its transportation infrastructure. “I see us being able to understand traffic flow, and understand conditions of roads earlier maybe than we could normally so we could more effectively use our funds to maintain this infrastructure,” Ann Arbor IT Director Dan Rainey told Government Technology in December. Back in Wichita, Pendse says a focus on the citizen is a core component of successful technology projects — especially those as expansive as building smart cities. “This gives us another inexpensive way to perhaps look at our resources and leverage the infrastructure. The backbone for an Internet of Everything is already there, people just need to put in the work,” Pendse said, adding that city managers should be asking, “How can we use this new technology to bring value to our citizens?”

From http://www.govtech.com/ 05/02/2013

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Industry Perspective - Cloud and the Smart City 

 

As smart city visions emerge in various local government projects, we will see a combination of new ways of thinking, designing, planning, executing and managing. Looking internationally, Busan, South Korea, has already discovered the powerful benefits of cloud infrastructure to create a smart and connected community solution. The government partnered with companies to create a Mobile Application Center to utilize city assets and the connected network. And in the U.S., there are some important steps cities and governments can take to harness the power of the cloud to become more connected, efficient and sustainable. Here are three:

 

1. Use one intelligent, multi-service IP network.

This is the overarching mantra of a smart city — connect systems and services to improve city livability. While it can seem daunting, it’s important to remember the long-term benefits of a connected city, especially using cloud management. Some of the most promising smart city projects have shown that it’s possible to use the network to achieve some major goals of state and local government, including efficient city management, and economic, social and environmental sustainability. Savvy government leaders are recognizing the untapped power of the network and incorporating its potential into the early stages of planning and development. Many cities have experimented with including information and communications technology (ICT) solutions through small-scale “proof of concept” projects. Since budgets are so limited, it can be difficult to adopt a purely centralized approach, which means trying new techniques and learning from the enterprise sector.

 

2. Build a foundation for public-private partnerships.

Government agencies and city leaders cannot create smart, connected urban communities alone. Frameworks are needed for relationships between the public and private sectors. Winning strategies seem to be the ones that enable citizens, business leaders and policymakers to drive job growth, increase economic opportunity and provide improved citizen services. The goal is simple: enable effective partnerships by linking governments with private enterprises and citizen organizations focused on creating economically competitive, socially cohesive and environmentally clean communities. Innovative ICT solutions can be critical tools for those reinventing enterprise, government and city services. This kind of collaboration between the public and private sectors can provide successful conditions for these new business models, which ideally encourage the private sector to take a more active role in upgrading city services and infrastructure.

 

3. Regulations are needed to standardize the uses of ICT.

Governments regulate the three traditional utilities — water, gas and electricity — with a clear and consistent framework. But city leaders are discovering that the broadband network has become the fourth utility. Regulations are necessary to standardize the uses of ICT in both developing new urban communities and providing services to the public. It is essential to consider design principles for smart city network regulations that can accelerate development. Governments should consider their role, and the desired outcome of regulations. Incorporating ICT requirements and standardized procedures into smart city developments will take serious consideration and planning.

From http://www.govtech.com/ 05/08/2013

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CHINA: Mobile Fair May Boost Chinese Handsets

 

CHINESE handset makers will lead an onslaught on smartphone titans Samsung and Apple when the world's biggest mobile fair opens today in Barcelona. Offering big-screen, slick, slim smartphones at lower prices, Chinese manufacturers Huawei, ZTE and Lenovo will leverage the Mobile World Congress to chip away at the mighty duopoly, analysts say. The handset battle is part of a broader revolt against a handful of firms with a stranglehold on the booming industry's handsets, operating systems and microchips, they say. Apple, as usual, is steering clear of the congress, which ends on Thursday, that draws 1,500 exhibitors to this Mediterranean city in northeastern Spain, and Samsung is not expected to launch its next big offer, the Galaxy S4, until some time after the show. That may leave the field clear for rivals to tout their ambitions for a slice of the smartphone market, which is set to grow to a record 1 billion handset shipments in 2013 according to a forecast by global consulting company Deloitte. "I think we will see challengers trying to make noise at the Mobile World Congress this year," said Ian Fogg, London-based senior mobile analyst at research house IHS. New players face a daunting task, though.

 

 Samsung and Apple accounted for more than half of all smartphone sales in the final quarter of 2012 - 29 percent for Samsung and 22.1 percent for Apple - according to research firm Strategy Analytics. Behind Samsung and Apple, however, Chinese firms held the third, fourth and fifth spots - with 5.3 percent for Huawei, 4.7 percent for ZTE and 4.4 percent for Lenovo. Demand for smartphones in developing countries could give Chinese firms a bigger opening, said Magnus Rehle, senior partner at telecommunications management consultancy group Greenwich Consulting. "Hundreds of millions of Africans and Indians and Asians want to have a smartphone and so far the blocking point has been the price," said Rehle, speaking from Ghana. Now the Chinese firms were offering attractive smartphones at lower prices, he said. An even mightier duopoly holds sway over the operating system software that makes the smartphones work. Google's Android ran 69 percent of all handsets sold last year and Apple's iOS 22 percent, said independent analytical house Canalys.

From http://www.shanghaidaily.com/ 02/25/2013

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Technology Faces Up to a Question of Identity

 

Wei Xiaoyong, an associate professor at Sichuan University, used to worry about taking roll call for his class of 100 students."It is time-consuming. But students who attend classes every day say it is unfair if I do not do it."Wei eventually found the solution - a face recognition system.With the system, all he has to do is to use an ordinary pocket camera to take a picture of the class. Wei then uploads the picture and the computer will automatically find out who showed up for class.Wei has not noted a single absence since he started using the system.The technology is set to challenge fingerprint and other methods of identification.According to Bosi Data R&D, a Beijing-based consulting company, the market for face recognition was worth about 670 million yuan ($108.64 million) in 2010 and is expected to increase to 1.4 billion yuan by 2015. Public security and customs are the main areas where it is employed, but its use is set to expand.The technology used for security and that used for checking-in systems share the similar technical procedures. Both include photo capturing, pre-processing, feature locating, offline registration and online template matching.However, an engineer specializing in the technology insists that any application for security demands even greater accuracy.

 

"Security use always requires a more rigorous operating environment and increased accuracy, therefore, more complex core algorithms are used," said Zheng Nanning, a top artificial intelligence scientist in China, and a member of the Chinese Academy of Engineering.Face recognition has been intensively studied for more than four decades but was largely limited to the security field due to its cost.In September, the FBI invested $1 billion on Next Generation Identification, which included plans to install "state-of-the-art" facial recognition technology across the United States.The technology's application in civil use, for events such as concerts, means the greater accuracy can be compromised and costs reduced."As a result, civil-use facial recognition devices are far cheaper than those used for security, both in terms of hardware and software," Zheng said."Generally a new technology is often limited to military or security applications at the initial stage. But as it becomes popular, the price drops."The price to develop a facial recognition system is low enough for the professor's roll call."In March 2011, I was teaching two courses, both related to face-recognition theory," Wei said."So I thought, Why not develop a system for the class, so that the students will have an intuitive feeling for the technology?"

From http://china.org.cn/ 05/02/2013

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Sophisticated 3-D Becoming More Affordable

 

China's fast-growing 3-D printing technology has become more sophisticated yet more affordable.Technology savvy buyers may now spend as little as 6,800 yuan ($1,100) for a printer that churns out anything from a microwave to a hammer or a doll."As long as you have computer aided design software, we can have it printed. New manufacturing techniques may shorten the production cycle and meet personalized needs," Li Yizhe, a representative of Shaanxi Hengtong Intelligent Machine, said at the China (Shanghai) International Technology Fair.More than 100 new technologies showcased by 30 companies aim to ride the 3-D printing boom and eat away at the market share of dominant foreign companies.The company's products can also massproduce spare parts for industrial and medical uses. For instance, 3-D printing provides a fast, efficient and affordable way for people to receive dental implants."With a 3-D printer, the dentist may verify the quality of braces, ensuring a proper dental piece fits," Li said.It also significantly reduces turnaround costs. Li said his company charges 10 yuan for 1 gram of plastic printing, and one set of braces weighs up to 20 grams.Such machines sell for 400,000 yuan. A similar product using European technologies is three times more expensive, Li noted.Li has seen a growing percentage of revenue coming from exports to Southeast Asian countries, Russia and Africa.China plans to invest in domestically-invented 3-D printing technologies to boost its manufacturing power. In December, Su Bo, vice-minister of industry and information technology, urged the country to establish plans and use tax incentives to speed up research and development and application of 3-D printing technologies.

From http://www.news.cn/ 05/09/2013

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JAPAN: Communications Seeks Help in Interconnection Dispute

 

Japanese MVNO Japan Communications has asked the Ministry of Internal Affairs and Communications to intervene in an interconnection dispute with NTT Docomo. Japan Communications claims that Docomo has unilaterally increased the fee agreed upon initially by 1.7 times for FY 2012.

From http://www.telecompaper.com/ 05/15/2013

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SOUTH KOREA: Tackling Big Data in Weather Forecasting

 

South Korea’s Meteorological Administration (KMA) has recently deployed new storage technologies to tackle Big Data for better and more accurate and predictive environmental forecasting. In partnership with IBM, the KMA and its affiliate—the National Meteorological Satellite centre (NMSC), the latest IBM storage technologies have been implemented to enable the recording of 20 gigabytes of data per second—or equivalent to 400,000 web pages. With a total storage capacity of 9.3 petabytes (1 million gigabytes), this deployment is South Korean’s most powerful data storage system to date. The new infrastructure enables KMA and NMSC to analyse data more quickly and accurately than previously possible. By incorporating maps and historical data, KMA is able to develop tailored weather forecasts for each of South Korea’s nine regions.

 

Processing data in real time enables immediate updates on weather conditions. For example, meteorologists can predict more precisely the trajectory of a typhoon or the coverage of the ‘Hwangsa’ - the yellow sand storms originating in Mongolia and Northern China that cause environmental problems in Korea in the spring season. The system is so powerful that it paves the way for localized weather forecasting services for clients in certain regions or cities, such as emergency service providers, hotels, golf courses and farms as well as related services such as weather insurance for outdoor events. “IBM’s Smarter Storage system provides a powerful platform for Big Data analytics helping us to provide more accurate and timely weather forecasting services,” said Gyoung-Hyun Lee, Director of National Meteorological Supercomputing, KMA. The KMA is the national meteorological organisation with an aim to protect citizens’ lives and property from natural disasters and support economic activities sensitive to environmental conditions.

 

Weather forecasting is the proverbial data deluge for the KMA. Every day it gathers more than 1.6 terabytes of meteorological data, including temperature and barometric pressure readings, wind speeds, images as well as observations from satellites, balloons, ships and aircraft. One of the key sources of data is Korea’s first communication, ocean and meteorological satellite – dubbed Cheollian – managed by the National Meteorological Satellite Center. The new system at the KMA includes an IBM General Parallel File System (GPFS) - a high-performance enterprise file management platform. A high-capacity data storage system has also been provided to NMSC. Together, the systems provide consistent and secure access to a common set of data from multiple servers outperforming single file server solutions. IBM worked with local business partner Moasys to provide this solution.

From http://www.futuregov.asia/ 03/12/2013

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Gov’t to Bolster Robot Industry

 

Hi-tech robots used to only be found in sci-fi movies and novels. Not anymore. These days, robots are a reality and being used for a multitude of purposes, including industrial purposes at shipyards. Some are used help people with disabilities and one even works at a theater. Another robot is a member of an explosive disposal unit. South Korea's robot market is estimated at two trillion won and it has exported more than 500 billion won worth of robots. The South Korean government is planning to foster the robot industry as a pivotal part of its creative economy policy. It will provide financial support of 100 billion won to the industry and boost the volume of the robot market to 25 trillion won by 2022.

From http://world.kbs.co.kr 04/04/2013

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MYANMAR: To Improve Competitiveness with ICT

 

The Ministry of Communications and Information Technology unveiled new plans to upgrade the country’s mobile communications systems and implement an ICT-based governance system in a bid to boost the country’s economic competitiveness. During a session in the Union Parliament held recently, Deputy Minister Win Than said the plans have been incorporated in the 2013-2014 fiscal year and that several stakeholder meetings will be organised to identify critical factors to support the projects. “The Ministry will undertake efforts to improve mobile communications in the country so as to enhance its economic competitiveness and to be at par with other countries,” the Deputy Minister said. In addition, we will also work on implementing an ICT eco system which aims to promote transparency and accountability in government and as well as improve crucial public services. Examples of IT projects the government will be working on are: e-Government, e-Visa, e-Procurement, e-Licenses, e-Payment and Online Billing System. Meanwhile, according to Ye Myat Thu, an executive committee member of the Myanmar Computer Federation, it is imperative that the government update its existing and old ICT infrastructure first in order to fully realise its vision. “In addition to physical infrastructure, the Ministry also needs to introduce new legislation to improve access to modern technologies,” said Ye Myat Thu.

From http://www.futuregov.asia/ 03/18/2013

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PHILIPPINES: Signing ICT Agreement with Spain

 

The ICT-Office of the Department of Science and Technology signed a memorandum of agreement with the government of Spain to work closely in advancing ICT development in the Philippines by sharing industry best practices and lessons learned. According to an official statement from the Department of Foreign Affairs, the Philippines is expected to benefit from the agreement through the sharing and exchanging of best practices on ICT policy regulations, promotion of research and development in the area of ICT, bridging the digital divide, security aspects on fighting cybercrime, deployment of digital television and its regulatory issues and skills enhancement of human resources in this field. In addition, the agreement also encourages the exchange of experiences between businesses, educational institutions, government policy and regulatory agencies and other organisations on ICT. “This MOU signing between Spain and the Philippines for improved cooperation in ICT is a significant landmark in the relationship of our two countries,” said Louis Casambre,Executive Director of the ICT-Office. Meanwhile, Jorge Domeq, Spanish Ambassador to the Philippines, said that other than providing humanitarian relief in time of natural disasters, Spain is keen in providing assistance in disaster prevention utilizing ICT. Other key areas that will be improved by the agreement are: e-health and e-education, technical standards and certifications, e-government, green ICT, and government-private sector collaboration.

From http://www.futuregov.asia/ 03/22/2013

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SINGAPORE: Driving Innovation with Open Source

 

Yesterday, eighteen technology decision-makers from the Singapore Government gathered at the FutureGov lunch briefing — conducted in partnership with Red Hat — to discuss how Open Source technology can drive openness and innovation in the public sector. The senior public sector officials attending the event were from agencies such as the Ministry of Health, Inland Revenue Authority of Singapore, Land Transport Authority, Urban Redevelopment Authority, Prime Minister’s Office, Singapore Management University, and the Ministry of Communications and Information, among others. The round table discussions underscored the role of Open Source software in helping public sector organisations become more innovative, more agile and more cost-effective by building on the collaborative efforts of Open Source communities. In particular, Simm Sikut, National ICT Policy Advisor from the Government of Estonia, shared how the use of Open Source has helped facilitate a “digital way of life” in the country.

 

For the last ten years, Estonia has been ranked as the ‘Best of the Best’ for e-government applications by the United Nations. Sikkut said part of their success can be attributed to the use of open source in projects such as: e-health; e-police and e-justice; national citizens and business portals; e-procurement; document exchange systems; and digital culture portals and systems. He added that open source gave the government “more bang for the buck” by taking advantage of the technological know-how and input from open source communities. Sikkut’s presentation stimulated a spirited discussion on concerns relating to the accountability, ownership, confidentiality and security when using Open Source. In particular, experts from Red Hat were able to clear out misconceptions about the use of open source software, particularly on perceived ambiguities about licensing. Delegates were also asked, through an interactive polling session, if they agreed to make all source code developed using public funds available to everyone under open source licenses. 36 per cent of the respondents agreed, while 64 per cent disagreed, with many of them saying they much prefer to restrict their source code to within their agency as a security measure.

 

Responding, Harish Pillay, Global Head, Community Architecture and Leadership at Red Hat, said that open source is the best form of citizen engagement as it allows citizens to take active role in helping the government improve the services that they deliver. He cited how the US Government’s Consumer Financial Protection Bureau — a relatively new agency — has even gone as far as being ‘Open Source by default’, by releasing everything it does to the community. Similarly, the White House uses the Drupal content management system for whitehouse.gov, and once they contributed some improvements they made, the open source community immediately identified and fixed some security flaws it found. He added that the source code used in the Whitehouse.gov site is readily availale in Github, a collaborative portal which allows users to share code, giving other orgnisations the oppotunity to replicate what the Whitehouse has done. Meanwhile, Damien Wong, Red Hat’s General Manager for ASEAN, said that open source is paving the way for more innovative services as evidenced by over 40 countries releasing policies and mandated preference for open source. Among the countries that have released open source policies are Australia, Malaysia, the United States, the United Kingdom and Sweden. This Global movement, Wong said, is a clear indication that open source is a mission critical tool needed to address a variety of infrastructure, platform and application needs.

From http://www.futuregov.asia/ 05/23/2013

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THAILAND: Smart City Steps Up Network Progress

 

Under Thailand’s first Smart City Project, Nakhon Nayok province has recently signed a MOU to cover the entire province with broadband infrastructure and enhance the connection among local agencies with high speed internet via optical fibre. Presiding over the signing ceremony, Nakhon Nayok Governor Dr Surachai Sirisaracam said that as the first Smart City, Nakhon Nayok would leverage ICT to strengthen the community’s competitiveness, and prepare the province for the Asean Economic Community in 2015. In partnership with True Corp, a broadband infrastructure will be built to cover four districts and 408 villages by end of the year. “The province will receive a 2014 fiscal budget of THB 625 million (US$ 21.07 million) for the smart city project,” he revealed. After the new infrastructure has been established, the use of ICT will be promoted to increase competitiveness among citizens in the community, according to him. Latest communication technology will also be provided to increase efficiency of local government agencies, improving the government’s network with wireless internet and cloud computing to accommodate multiple devices, he said. True Corp will further expand its 3G Plus Truemove H network, which currently covers 90 per cent of the province’s total 250,000 people. It will also expand the fibre network to connect 21 local agencies with high speed internet. Apart from enjoying convenient internet access, citizens of Nakhon Nayok will benefit from a new e-commerce platform by True Corp that will modernise the market channel to promote local products.

From http://www.futuregov.asia/ 03/14/2013

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Thailand Optimises Investigations with Big Data Analytics

 

Big Data solution has played a key role in helping Thailand’s Department of Special Investigation (DSI), Ministry of Justice to gather and analyse massive amount of data to optimise its crime investigations. The DSI implemented a Microsoft Big Data solution based on Microsoft SQL Server 2012 and Apache Hadoop software to improve investigation processes and reduce manual procedures. “With the traditional approach, it took two years to search for tips and gather and analyse data. With the new solution, it took only 15 days,” said DSI Deputy Director-General Pol Col Yanaphon Youngyuen. Established to handle major criminal investigations, the DIS is a national law enforcement agency dedicated to stopping and investigating specially assigned criminal activities and cases. The agency’s large data set includes over one million records gathered from multiple sources in both structured and unstructured formats, such as image, videos, and documents.

 

“It was very difficult to mine through the data, and the results were too broad with unclear targets,” said Pol Col Youngyuen. “This often forced us to send personnel to the actual crime scenes, which cost us a lot of time and money.” The DSI collaborates and shares information with other agencies to monitor suspected persons and transactions in real time. The track information includes telephone calls, financial transactions, and passports records, according to him. However, to search data for important tips, officers needed to create specialised queries. Instead, the department wants “a system that could automatically notify of any suspicious persons or activities.” Pol Col Youngyuen showed examples of such activities that “Like when there are many foreign criminals pouring into Thailand, and all travel to the same location, or when there is a noticeably large sum of money being transferred in the country.” “If we had a system that notifies us about this, we could implement proactive measures to prevent crimes from happening,” he said.

 

In partnership with HP—who provided servers for testing, and Betimes Solutions that help to implement the Big Data Solution supplied by Microsoft, the DSI was able to import and analyse huge volumes of data from multiple sources. For easier data mining, the solution also included Apache Hadoop software, an open-source platform that the DSI uses to store large volumes of unstructured data. Metadata is stored in the Hives data warehouse system. The DSI is taking advantage of self-service business intelligence (BI) tools, and data management capabilities, and other feature to present reports to high-ranking officers that include analysis details and an executive summary of each case monitored with helpful visual features. The department planned to apply the solution to current and future investigation. It will also further expand the use of the new solution and implement its own private cloud to manage the security of confidential data, added Pol Col Youngyuen.

From http://www.futuregov.asia/ 03/20/2013

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VIETNAM: City Needs More Human Resources in IT Sector

 

HCM City’s IT sector is one of the top 10 sectors that will need a large number of staff over the next three years.  Truong Le My Ngoc, head of the Centre of Forecasting Manpower Needs and Labour Market Information (FALMI), said the city would need an average of nearly 300,000 IT engineers working in hardware, software, services and digital content each year in the forecast period. Phi Anh Tuan, deputy chairman of HCM City’s Computer Association, said that although Viet Nam had been faced with economic difficulties, the information and communication sector had experienced stable growth in the last two years. This sector is expected to continue expanding this year, especially its software and outsourcing service, according to Tuan. Information, communication and technology companies are worried about having enough staff to fill positions. Currently, the number of students studying in the IT sector are insufficient, and graduates only fill 75 per cent of employers’ demands. Moreover, the number of students studying in IT faculties in universities, colleges and vocational training schools has fallen in recent years, he added.

 

A survey conducted at 51 universities and colleges with IT engineers in HCM City showed that these schools trained only 6,795 IT students in 2012, compared to 7,412 IT engineers in 2011. Initial figures of the Information and Technology Department last year showed that the country has 290 universities, colleges and vocational schools that provide IT training, an increase of 13 compared to 2011. The total new enrollment quota per year for all of these institutions is nearly 64,796 students, an increase of more than 4,000 against 2011. However, the real number of applicants has reached only 85 per cent of that figure. Tuan said that students were not provided detailed information about jobs in the sector, even though IT jobs were more stable than many other kinds of positions. Seventy per cent of the total number of newly graduated IT engineers last year found jobs in IT companies, and the remaining 30 per cent found jobs in related fields. Their average salary was VND5-10 million (US$238-476). Tuan said that IT training schools were working with IT companies to turn out engineers for their employment, and that most graduates could find jobs immediately after leaving school because of this cooperation.

From http://vietnamnews.vn/ 03/07/2013

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INDIA: Andhra to Have National Institute of Electronics & IT

 

Hyderabad: The Union Government has sanctioned a National Institute of Electronics and Information Technology (NIELIT) for Andhra Pradesh. The Institute would be set up in Srikaulam in north coastal Andhra Pradesh. There are currently 23 NIELITs in different parts of the country but none in Andhra Pradesh. The institute would be set up at a cost of Rs 50 crore to train youth, particularly from rural areas, in information technology through short and long term courses, Union Minister of State for Information Technology and Communications Killi Kruparani said. A team of officials from the Department of Electronics and Information Technology will visit Srikakulam to identify a suitable location for the proposed institute. The institute would start functioning later this year out of rented premises, till the new infrastructure is put in place, a Ministry press release said.

From http://egov.eletsonline.com 02/27/2013

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NIIT Technologies Launches CCTNS Project in Odisha

 

IT services provider NIIT Technologies launched the Crime and Criminal Tracking Network System (CCTNS) project in Odisha. The project will reinforce the Indian police in its modernization efforts by playing a significant role in the implementation of the CCTNS. A release stated the implementation of first phase has started in Odisha in two pilot districts at 36 police stations and 11 offices. The project will help in linking 581 police stations, connecting 728 locations. With CCTNS in place, the project facilitates digitization of approximately 25 lakh police records of last 10 years and will train 28,000 police personnel across the state to familiarize them with police workflow in a digitized environment. This could help improve the functioning of police to keep track of case progress and reduce manual and redundant records keeping. Speaking on the implementation, Naveen Pattnaik, Chief Minister, Odisha, said: “Police officers must be trained so that they are able to take full advantage of the latest technologies for tracking criminals and bringing them to book.” “Full-scale implementation of the project would take place throughout the state by the end of the current calendar year.” With the CCTNS in place, there will be a huge scope of improvement in the functioning of police to keep track of cases progress and reduce manual and redundant records keeping. In a year’s time, the facility will be extended to all police stations in the state, M Akshya, Director, State Crime Record Bureau said.

From http://egov.eletsonline.com 03/06/2013

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ICT to Promote Eco-Friendly Tools in Agriculture

 

Farm Radio International has found that radio station call centres can increase adoption rate by up to 14 %. Also a pilot study on the impact of low-cost video found agricultural practices ten times more cost effective in India.  The Grameen Foundation found a significant and positive impact in the use of organic manure within communities in Uganda. It is estimated that agricultural production will need to increase by about 70% by 2050 to keep pace with global population growth. In many Asian and sub-Saharan African countries which are agriculture oriented witnessed reduction in the productivity of major food crops due to climate change. ICT technological tools like mobiles, video and radio play a very important role in agricultural technologies. Affordable technologies can reduce greenhouse gases and increase productivity in agriculture. Various research agencies have recommended constituting a mechanism which can share locally relevant information on improved techniques. It may also facilitate a faster transition to environmentally friendlier forms of agriculture in the places that need them most.

From http://egov.eletsonline.com 05/10/2013

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Strengthening the Cooperative Movement Through ICT

 

CC & RCS plays an important role in an agro-industrial economy and particularly so in the sphere of rural credit. The activities of the office of the CC & RCS, which is under the Department of Cooperation, Marketing and Textiles, Government of Maharashtra, are associated with the rural finance and Primary Agricultural Cooperative societies, Banking including District Central Cooperative Banks, urban Cooperative Banks, Industrial Cooperatives, and also Housing Societies which are governed under the Maharashtra Cooperative Societies Act 1960 and Rules 1961. The CC & RCS is entrusted with the administration of the Maharashtra Cooperative Societies Act, 1960; and enforcement of the Bombay Money- Lenders Act, 1946 and the Bombay Warehousing Act, 1959 and the Rules made there under. Cooperation is an activity of the people. It is a self-generated, voluntary, self-sufficient activity. The objectives and regulatory functionsof the Commissioner are to undertake all the functions related to the administration ofthe MCS Act 1960 & Rules 1961 – includingRegistration of Cooperatives, Supervision of Cooperatives, Statutory Audit, Inspection ofCooperatives, Amendment of Byelaws, andElections of Cooperatives. He has to undertake all the developmental functions to nurture theCooperatives including the implementation of: (a) the Govt. Schemes for assistance, e.g. providing to the Cooperatives he governmentshare capital, the government loan, the government subsidy, and the government guarantee, as per the prescribed beneficiary selection criteria, (b) the Capacity Building Programmes for members and other stakeholders. Maharashtra is one of the major States in India where cooperative movement is widespread and has a long history. Cooperation plays an important role in the economy of Maharashtra. There are more than 2.25 lakh cooperative societies in Maharashtra. Registrar eing a friend, philosopher and guide of cooperatives has to perform various tasks and monitor whole cooperative movement.

 

With the huge setup of 2.25 lakh cooperatives across Maharashtra, and also employees nearing ten thousand and still growing, the queries and issues need to be addressed while performing the Regulatory role. With large variations across different kinds of cooperatives and its spread across the State with varied climatic and geographic conditions, the problems and its optimum  esolution needs to be worked upon very closely conducting regular assessment and performance reviews of societies. The official website of the Commissionerate is LIVE and has recorded over 1.71 lakh hits during past 3 months. All communications pertaining to citizens are published on the website.For Quicker communication we have started SMS service wherein we update all our official information docment regarding any important/urgent/crucial communication that comes from higher authorities. The same is being extended tocooperative societies. We have also encouraged the use of Unicode to carry out communications in local language in order to reach citizens in even the remote parts of the state. People from various spheres need to have easy access to financial status of various types of Societies,Banks and therefore we have compiled huge data in this connection, of all such societies which will certainly prove useful to the citizens.

 

Communication to citizens and other bonafide stakeholders has become easier and quicker with the web-portal. Using various analytical tools has boosted decision making and trend analysis. All our officers are connected through individual logins on the website. This web space provides a platform for our officers to share crucial data within acceptable time frames. Interactive web based module has been introduced to citizen to pose their queries and suggestions. This feedback is proving fruitful. Regular trainings are imparted to staff across Department of Cooperation. These trainings extensively include use of Marathi Language for Communication in Unicode for the communication to reach the remote areas of this state. Various other initiatives include imparting trainings to staff across the state in a phased manner for optimum use of in-built functions of MS-Office in day-to-day activities, use of available official infrastructure provided by State Data Centre to establish GoM and Cooperation as a Brand.

 

We are currently working on the Cooperative Society Information System in a phased manner which will help us in having a thorough view of all the Cooperative Societies as per the ideal parameters laid by apex committees. This will be a complete MIS module that will be made available to the citizens for knowing more about a particular cooperative society and help them take a sound decision to safeguard their interest. CSIS will enable us in trend analysis and forecasting the various actions required while monitoring the cooperatives and performing the regulatory role effectively. Society Login Space is created and implemented. Auditor list is available on the Commissioner’s Website and is regularly updated. Here the societies can choose from the available auditors and perform the mandatory audit on yearly basis on the laid principles. Many such operational modules are planned to help the cooperatives in performing their desired tasks easily. We are also moving towards e-Office, wherein majority of the activities performed in the Commissionerate will become online and quicker sharing of files and best practices will be possible. Conducting examination of “Government Diploma in Cooperation & Accountancy” is planned to go online and applicants from all parts of the state will be able to apply for the same from their hometowns through various Citizen Service Centers under the Setu Samiti  everaging the common infrastructure laid down by Government of Maharashtra. Use  of Social Media for interacting with the citizens is also on the prime agenda. It includes introducing an official Facebook page of Sahakar Ayukta shortly.

From http://egov.eletsonline.com 05/11/2013

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Land Record Software Developed by Goa Government Wins International Award

 

A land record portal developed by the Goa government has won an international award for making e-governance concepts people-friendly and accessible, Chief Minister Manohar Parrikar said Tuesday. Dharnaksh, an e-government project conceived and implemented by the department of settlement and land records, won the Geospatial World Application Excellence award at Holland’s Rotterdam last week, beating over 270 nominations from across the globe, he said. The citation issued by the organisers of the conference, the Geospatial World Forum, describes the Dharnaksh, as a “robust, reliable and people-friendly land records management system”. The conference which was held in Rotterdam also had union Communication and Information Technology Minister Kapil Sibal as one of the key speakers. Dharnaksh enables anyone with a computer and an internet connection to search through all the land records as well as survey numbers as well as see the property in question via satellite imagery by just logging in the corresponding property details. The details available online also enables land owners to ensure that the land and the title deed and survey records has not been surreptitiously transferred by land sharks.

From http://egov.eletsonline.com 05/22/2013

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Dialog Sri Lanka Mobile Broadband Base Grows 44-Pct

 

Sri Lanka's Dialog Axiata, a unit of Malaysia's Axiata group said its mobile broadband subscribers grew 44 percent to 455,000 in 2012. The group has a mobile subscriber base of 7.7 million. Last month the company launched fourth general mobile broadband with FD-LTE technology, which it said was the first such service in South Asia. Its fixed arm has also launched fourth generation mobile services using TD-LTE technology.  Dialog said its pay TV subscriber base grew 23 percent to 264,000. In 2012 the group had invested 17.1 billion rupees in expanding its optical fibre network, high speed fixed and mobile infrastructure, group chief executive Hans Wijayasuriya said. "The Group’s strategy with respect to Capital Investment continued to be calibrated to ongoing and future returns while being closely aligned to the forward looking growth strategies of our multiple businesses," he told shareholders in the annual report. He said in 2012 the group contributed 5.68 billion rupees to the state through taxes and fees, and also collected and paid 8.62 billion rupees in indirect taxes. Sri Lanka has a 20 percent turnover based tax on telecom services, except broadband which is lower.

From http://www.lankabusinessonline.com 04/13/2013

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NEPAL: ICT Expo from April 9

 

ICT Info Trade: Branding Expo 2013, 6th ICT Info-Trade Fair is going to be held at Bhrikutimandap, Kathmandu from April 9 to 13. Information Communication Technology (ICT) Association of Nepal is organising the event with an aim to promote the latest products related to information technologies along with disseminating information to the public about it. The five-day event will also offer special discounts to this year’s SLC appeared students, said the organisers. Similarly, the expo has also offered discounts up to 20 percent on the software to the customers on bookings at stalls.

From http://www.nepalnews.com 04/05/2013

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PAKISTAN: Computers & IT Playing Key Role in Every Field

 

KARACHI: The Vice-Chancellor of the University of Karachi, Prof. Dr. Muhammad Qaiser has said Computers and Information Technology (IT) play a key role in every field of life these days. He was speaking at a certificate distribution ceremony at the campus, said a University official on Friday. The Vice-Chancellor was of the view that the computers and Information Technology are particularly important in the field of health and business management. He was pleased that various degree and diploma programmes of IT are being successfully run by the University of Karachi and that the students of the institution are getting the opportunity to participate in these. Prof. Dr. Nasiruddin, Prof. Dr. Mansoor Ahmed, Prof. Dr. Shahana Urooj Kazmi, Prof. Dr. Sohail Barkati and Sardar Yasin Malik also expressed their views on the occasion.

From http://www.brecorder.com 03/22/2013

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Mobile Phone Users Make Over 192.9bn Minutes Voice Calls Per Year

 

ISLAMABAD: The mobile phone subscribers in the country have made more than 192.9 billion minutes per year voice calls to landline and other cellular networks which is expected to go up further during on-going year. Touching of over 16 billion minutes (voice calls) per month mark last year is due to unlimited and inexpensive voice bundles being offered by mobile phone operators, showing an increase of 40 percent, Pakistan Telecommunication Authority (PTA)'s report revealed. It said this voice traffic translates into an average of 528 million minutes per day or 22 million minutes per hour or 366,666 voice minutes per minute. In other words - on average - there are around or over 366,666 mobile phone users on phone doing voice calling every time. Every mobile phone user on average make 141 minutes of voice calls every month which can be translated to an average of 5 minutes of outgoing voice calls per subscriber per day.

 

The report said the substantial increase in cellular outgoing traffic is mainly attributed to low-cost voice bundles which allows virtually unlimited voice calling on local networks. Furthermore, the decreasing call rates - during year 2011-12 - is said to be another reason for such increase in cellular outgoing traffic of Pakistan. It merits mentioned here that not all subscribers out of 120 million are activate in Pakistan and considering the amount of dormant subscribers base (around 40-45 million) this average of per subscriber calls can get double. Interestingly, the outgoing traffic to landline numbers in 2011-12 dropped slightly from 2009-10.

From http://www.brecorder.com 04/08/2013

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Mobile Phone Penetration Showing 10.3pc Healthy Growth

 

ISLAMABAD: Sindh province is on top with 84 percent mobile phone penetration followed by Punjab where such penetration touched 68.1 percent mark till 2012. Other provinces have less than 50 percent penetration i.e. Khyber Pakhtunkhawa (KPK) 42.2 percent and Balochistan 45.9 percent. The government and regulator Pakistan Telecommunication Authority (PTA) have been encouraging cellular mobile operators to expand their networks in Balochistan and as a result, the province has been consistently showing the highest growth in mobile penetration among provinces over the last four years. The PTA in its latest report 2012 said that now Balochistan has mobile penetration close to that of KPK whereas at the end of June 2008 Balochistan was 8.8 percentage point behind KPK in terms of mobile penetration. The mobile penetration has been showing an increasing trend during last four year as the data showed that in 2007-08, the penetration was 57.9 percent in Punjab but now has reached 68.1 percent. In Sindh this was 62.1 percent in 2007-08 and now it is 84 percent which is a quite healthy sign.

 

Similarly, in KPK, the mobile penetration in 2007-08 was 36.3 percent and now it is 46.2 percent while it has touched 45.9 percent mark in Balochistan from 27.1 percent four years back. The report said with a healthy subscriber growth during last year, the mobile penetration in all over Pakistan has reached 68.39 percent, showing a growth of 5.8 percent over the last year. The growth in mobile penetration has been better during the last two years compared to 2009 and 2010, when mobile sector was negatively affected by devastating floods and global financial crisis. In 2008, the mobile penetration in Pakistan was the highest among the South Asian countries due to early initiatives of PTA to introduce competition and deregulation in the sector compared to other countries in the region. In recent years, however, some countries in the region have overtaken the position of Pakistan. Since 2009, mobile penetration growth in Pakistan remained in single digit due to slow economic growth, market maturity and availability of only 2G services in the market. In this situation, rural markets provide opportunities for the cellular mobile operators to increase mobile penetration in these areas. There are around 120.15 million mobile subscribers at the end of 2012 as compared to 108.9 million subscribers last year, depicting a healthy growth of 10.3 percent over the last year.

From http://www.brecorder.com 04/10/2013

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80pc of Mobile Subscribers Will Be in Developing Countries by 2017

 

ISLAMABAD: Over the next five years, the worldwide base of mobile subscriptions will rise to 8.9 billion, and four out of five of these will be in developing countries. According to "Worldwide Cellular User Forecasts, 2012-2017," the most recent forecast from Strategy Analytics' Wireless Operator Strategies (WOS) service, subscriptions in developing countries will grow at a compound annual rate of 7.5 percent, substantially faster than the 2.8 percent growth that will be seen in developed countries, Technology Times reported. With worldwide mobile service revenue growth slowing to about 2 percent per year through 2017, developing countries like Nigeria, where revenue is growing at twice that rate, can be very attractive markets to international players. Phil Kendall, Director of WOS, notes that "the Middle East and Africa will generate an impressive 28% revenue growth between 2012 and 2017, confirming its significance to investors from outside the region such as Airtel, Orange and Vodafone."

 

The developing countries are changing dramatically as markets for communications devices and services. For example, the African Development Bank estimates that in 2010 more than a third of Africa's population some 350 million people could be counted as middle class, up from 220 million in 2000. Although the levels of disposable income do not match those of developed countries, the emergence of a sizable group of economically stable consumers creates an opportunity for communications suppliers, according to Tom Elliott, Director of Emerging Markets Consulting. "Of course there is still a lot of demand for basic products and services, but the growing middle class is starting to demand more extensive data services on a widening range of smartphones, high end feature phones, and tablets."

From http://www.brecorder.com 04/15/2013

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Inauguration of IT Center for Hujjaj on May 13

 

ISLAMABAD: Information Technology Center of Ministry of Religious Affairs will be inaugurated here at Ministry of Religious Affairs, on Monday May 13. Saudi Ambassador in Pakistan Abdul Aziz Algadeer will inaugurate the IT center, said a press release issued here today. The IT center has been renovated and equipped with modern computerized gadgets for the facilitation of intended Hujjaj.

Form http://www.brecorder.com 05/10/2013

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AZERBAIJAN: Broadband Access Rate Up Over 20 Percent

 

The number of broadband accesses to the Aztelekom production association of the Communication and Information Technologies Ministry exceeded 114,000 as of early 2013, which is 21 percent more than in the beginning of 2012, Aztelekom said on Wednesday. According to the company, the share of broadband internet services in the total revenues of the operator reached 22 percent, a 11 percent increase compared to early 2012. Aztelekom plans to increase the number of broadband connections up to 200,000, which will increase monthly income from Internet services to 3 million manats (some $3.8 million), with an average 15 manat ($19) service fee. The company forecasts coverage of all the settlements of the country with fiber-optic lines until the end of the year. Aztelekom's broadband internet penetration plan envisions covering the country with 3.5 kilometer-long fiber-optic lines. The creation of broadband infrastructure has drawn the interest of private providers, encouraging them to expand their business in the regions. 19 operators are currently providing internet services outside the capital city of Baku.

 

Increasing TV and radio broadcasting quality, transition to digital broadcasting, expansion of broadband services, and further development of electronic services and simplification of access to e-services are the main priorities of ICT development in the country. Over the past three years, Azerbaijan has maintained its leading position among the CIS countries in terms of broadband Internet penetration. Internet penetration rates increased from 65 to 70 percent in 2012. Work was carried out to improve the quality of data transmission services. The capacity of international communication channels more than doubled compared to 2011 and fees were reduced by 35 percent. At present, Internet fees for connection speed of 1 Mbit/s account for about 3 percent of the average wage in Azerbaijan. For comparison's sake, the fees are up to 20 percent of wages in developing countries. Some 103 million manats (about $131 million) have been allocated for the implementation of a broadband Internet development project in Azerbaijan in 2013, which means further spread of broadband Internet in the country and an increase of Internet users to 85 percent.

From http://www.azernews.az/ 03/27/2013

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Azerbaijan Aimed at Serious Development ICT Sector

 

According to the action plan approved by a presidential decision published in official media on Saturday, in connection with declaring the information and communication technologies year in Azerbaijan in 2013, it is planned to develop ICT strategy, improve the registration procedure of the national domain domain.az, and significantly reduce tariffs for telecommunication services and internet access. The action plan will be implemented in four main areas: implementation of organizational measures, improvement of the legal basis and management, strengthening the capacity of the ICT sector and development of information society and human resources. The plan provides organization of the functioning of the State Fund for Development of Information and Communication Technologies, the High Technologies Park, Information Security Center, "Virtual Qarabag" ICT center, IT-University, as well as enhancement of the number of provided e-services and the range of users, improvement of the quality of wideband services, transfer to digital television, introduction of phone number portability etc The action plan also includes measures on increasing the number of e-kiosks in the regions in order to increase the range of e-services users, measures on copyright protection in Internet, development of distance education, introduction of electronic queue and distribution of apartments, creation of Wi-Fi zones in public areas, protection of children from harmful content, improvement of personnel potential in ICT sector, conduct of national and international forums, conferences and seminars in the field of information and communication technologies.

From http://www.tmcnet.com/ 03/30/2013

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ICT Sector’s Share in Azerbaijan’s GDP Hits 1.8 Pct

 

The share of the information and communication technologies in Azerbaijan's GDP was 1.8 percent in January-February, the State Statistics Committee said. According to the report, the ICT sector increased by 16 percent compared to the same period of the last year. The total volume of Azerbaijan's GDP amounted to 8.3 billion manat within two months, which is 3.2 percent more compared to the same period of 2012. The official exchange rate is 0.7846 AZN/USD on April 1.

From http://www.azernews.az/ 04/02/2013

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Minister: ICT Sector’s Revenues to Grow to $8-8.5 Billion in Azerbaijan by 2020

 

By 2020, revenues generated by the sector of information and communication technologies (ICT) in Azerbaijan will reach $8-8.5 billion, the Minister of Communications and Information Technologies Ali Abbasov said, speaking at the presentation of 'The Business Year' magazine on Thursday. According to the minister, the ICT sector's revenues currently stand at nearly $2 billion. According to Abbasov, a fourfold increase in revenue will be made possible by increasing the role of the ICT sector in exports and increase of the domestic market. "As the demand on the domestic market is limited, long-term plans for the development of the sector are associated with the development of exports. Azerbaijan is exporting a range of services in this field to Iran and Georgia, and the geography of exports will continue to grow," Abbasov said. According to the minister, there is a need for diplomatic support for Azerbaijani companies for their participation in large international IT-projects. The impetus to the development of the ICT sector in Azerbaijan, according to Abbasov, will be given by the project of broadband Internet implemented with the support of the State Oil Fund of Azerbaijan. The cost of the project, according to the minister, will amount to 430-440 million manat. Implementation of the project will increase the level of Internet penetration in the country to 85 percent. The official exchange rate is on April 4 is 0.7846 AZN / USD.

From http://en.trend.az/ 04/04/2013

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Azerbaijan Expects ICT Export Growth

 

Revenues generated by the information and communication technologies sector in Azerbaijan will reach $8-8.5 billion by 2020, Communications and Information Technologies Minister Ali Abbasov said on Thursday. The ICT sector's revenues currently stand at nearly $2 billion, Abbasov said at the presentation of the British Business Year magazine's special edition on Azerbaijan. A four-fold increase in revenues will become possible by increasing the role of the ICT sector in exports and growth of the domestic market, according to Abbasov. "Since the demand on the domestic market is limited, long-term plans for the development of the sector are associated with the development of exports. Azerbaijan is exporting a range of services in this field to Iran and Georgia, and the geography of exports will continue to grow," the minister noted. According to him, currently Azerbaijani companies need diplomatic support for their participation in large-scale international ICT projects.

 

The impetus to the development of the ICT sector in Azerbaijan will be given by the project on broadband Internet, implemented with the support of the State Oil Fund of Azerbaijan. The cost of the project will amount to 430-440 million manats (up to $560 million). Implementation of the project will increase the level of Internet penetration in the country to 85 percent, Abbasov said. 2013 was declared the year of information and communication technologies in Azerbaijan in accordance with a presidential decree on January 16. The Azerbaijani president also approved the regulations on the State Fund for IT Development and the Action Plan on the Year of ICT in Azerbaijan. According to the action plan, it is planned to develop an ICT strategy, improve the registration procedure of the national domain .az, and significantly reduce fees for telecommunication services and internet access. According to the ICT Ministry, in 2012, ICT revenues exceeded $1.7 billion, which is 18 percent more than in 2011.

From http://www.azernews.az/ 04/05/2013

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Azerbaijan Sees Virtualization Technology Boom: Expert

 

A boom in the development of virtualization technology is being observed in Azerbaijan, Russian Naumen company's executive Andrey Milovanov told the press in Baku on Thursday. Virtualization technology creates a virtual version of hardware platforms, operating systems, storage devices, or network resources. According to Milovanov, today virtualization technology is new not only for the Azerbaijani ICT market, but also for the markets of the CIS countries overall. The process of the development of virtualization technologies is becoming increasingly popular. Milovanov said the development of this segment of the ICT market may be underway with some delay due to certain reasons. "At present, virtualization technology is acquiring more popularity in Azerbaijan. I believe the development of infrastructure management technology will mark the next step. This sphere is an innovation both for Azerbaijan and other CIS countries," Milovanov said.

 

Azerbaijan's market, according to him, will inevitably go through the stages of development, although with some delay. For example, if one compares it with the Russian market, where the boom of virtualization technologies has subsided, Azerbaijan is observing the peak of its development. "The Azerbaijani market of information technologies has great potential and growth prospects. Azerbaijan is a priority country for us, amongst the CIS countries, as can be seen from frequent visits of our specialists to the country. We are working at the level of large institutions, one of which is the International Bank of Azerbaijan. There are also other companies we are negotiating with," Milovanov said.

 

The company's future plans for the Azerbaijani market include expanding the partner network, and negotiations are being held with local ICT companies to that end. There is also a possibility of opening Naumen's offices in Azerbaijan. This issue, according to Milovanov, will gain relevance in 2014. In this regard, the company has engaged the necessary resources for the study and analysis of the ICT market of Azerbaijan. Naumen is the leading Russian software solution developer for business and state bodies. Naumen renders services on developing, implementation and support of the software projects based on its own solutions. The company cooperates with Russian, Ukrainian, Belarusian, Kazakh and Uzbek ICT companies.

From http://www.azernews.az/ 04/12/2013

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State ICT Fund to Finance Start-Ups Soon

 

Azerbaijan's State Fund for ICT Development may start financing "start-ups" in the next few months, Communications and Information Technologies Ministry official Elchin Zeynalov said Wednesday. The Fund was established to implement the state policy on development and support of small enterprises in the scientific and technical fields, providing them with direct financial assistance and personnel training, which in turn will help to create new jobs. Zeynalov, head of strategic planning, investment and scientific potential at the communications ministry, said the Fund will begin its work fully after administrative issues are resolved, which is possible this fall. Financial support for "start-ups" and creative ideas contribute to the development of the ICT in the country, Zeynalov said. Unfortunately, in this respect, the situation currently is not particularly inspiring and requires proper development, Zeynalov believes.

 

However, he said, there are development prospects, and considering that innovative ideas will receive due financial support, quite a lot of them will appear. "ICT is one of the fields that require long-term investments and the return is dependent on the success and profitability of projects," Zeynalov noted. The Fund defines three mechanisms of financing - investments, grants and credits. Priority will be given to export-oriented projects. Grants will be awarded primarily for the development of innovative ideas after detailed study. Depending on the project, the Fund may invest in the purchase of shares in a company, along with grant support, Zeynalov said. "For example, if the owner decides to sell part of the equity in the company for further development of the project which has already reached the level of return, the Fund can become a shareholder," Zeynalov said. "The interest rate determined by the Fund is quite reasonable considering that interest rates in the country's financial market today start from 15 percent and more."

 

At present, there is a great demand for ICT products and services due to underdevelopment of this market in the region, evidenced by global financial institutions, he believes. "The Azerbaijani ICT market is relatively small. This situation is also typical for other markets in the region where hi-tech product manufacturing is not developed," Zeynalov said, adding that this allows noting the existing demand for such products. According to him, small businesses are unable to invest large amounts of assets in scientific research. Spare financial resources for this purpose belong to large corporations. "It is necessary to offer them the most suitable conditions in order to attract and deploy their production in Azerbaijan." The idea dwells upon the application of the lowest possible taxes and customs duties, which will ensure the inflow of foreign investments to Azerbaijan, Zeynalov noted.

 

Each Azerbaijani citizen may avail of the advantages of the ICT Fund's financing. Financial aid to enterprises will be arranged through contests. Businesses can borrow small, medium and large loans. The amount of small credits ranges from 10,000 to 50,000 manats (up to over $63,000) for a three-year term, while medium credits are worth 50,000 to 500,000 manats and provided for a period of up to five years; large loans are allocated in the amount from 500,000 to 1 million manats for ten years. The annual interest rate should not exceed 5 percent. The maximum grant available is up to 300,000 manats, provided for a period of 36 months. The amount of small grants is designated at 10,000 to 100,000 manats, while medium grants could be from 100,000 to 200,000 manats and large ones -- from 200,000 to 300,000 manats.

From http://www.azernews.az/ 04/13/2013

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Number of Broadband Internet Connections in Baku to Hit 400,000 by Year-End

 

The number of households with access to broadband Internet has reached 250,000 in Azerbaijan's capital Baku, with the figure expected to reach 400,000 by the end of 2013, according to the Baku Telephone production association. Unlike the private segment of the market, the corporate segment, including enterprises, the financial sector, as well as schools and high schools, law enforcement bodies and courts, have access to the internet mainly through fiber-optic lines. "In total, the level of the internet penetration has surpassed the 75 percent mark. The Production Association prepared and presented to the [communications] ministry the project on development of the fiber-optic access to the internet. This refers to the possibility of providing access to the internet for the end-users through fiber-optic lines using FTTH (Fiber to the Home) technology," the company said. The FTTH technology guarantees extensive capacities, with the data transfer speed reaching dozens of megabits. The traffic speed in FTTH technology will vary between 10 and 100 Mbit/s, while with ADSL the private user can enjoy only 2 to 8 Mbit/s speed depending on the telephone line's condition and distance from the telephone exchange being used. According to the Ministry of Communications and Information Technologies, some 103 million manats (about $131 million) were allocated for the implementation of the broadband Internet development project in Azerbaijan in 2013. The "Fiber to Home" is expected to be implemented in three phases.

 

The main goal of the project is to provide remote regions of the country with broadband Internet with a speed of 10 to 100 Mbit/s and expand the number of users to 85 percent. The project envisions a phased transfer of the operator's regional telecommunications center to the Next Generation Network (NGN), alternate routing of optical telecommunication lines and construction of high-speed IP-lines based on MPLS technology over a DWDM network. The possibility of using GPON technology is considered in order to connect optical telecommunication lines to the end-users in major cities, while using CDMA 1x EV-DO and WiMAX standards is mulled to provide broadband services to the people living in remote regions of the country. To date, automatic telephone systems of regional telecommunication centers have been replaced by electronic systems. The length of fiber-optic lines laid by the Aztelekom production association since the beginning of 2012 to connect such systems has reached 2,000 kilometers. Azerbaijan has maintained its leading position among the CIS countries in terms of broadband Internet penetration over the past three years. Internet penetration rates increased from 65 to 70 percent in 2012. Operations were conducted to improve the quality of data transmission services. The capacity of international communication channels more than doubled compared to 2011 and prices were reduced by 35 percent. At present, Internet fees for connection speed of 1 Mbit/s account for about 3 percent of the average wage in Azerbaijan. For comparison's sake, the fees are up to 20 percent of wages in developing countries.

From http://www.azernews.az/ 04/17/2013

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SOFAZ: Azerbaijan to Carry Out Reforms on Broadband Internet Development

 

The State Oil Fund of Azerbaijan (SOFAZ) will begin funding a project for the development of broadband Internet in the country following the preparation of a reform package, SOFAZ head Shahmar Movsumov told reporters. "The project envisages great reforms where preparatory work is already underway. I believe the project will start after a package of reforms is formed and approved which could happen later this year," he said. Implementation of the project for the development of broadband Internet (Fibre to the Home) project in Azerbaijan will cover the period of 2013-2017. The State Oil Fund's budget for 2013 is to allocate 103 million manat to implement the project. Funding will also be provided in the coming years. All areas of Azerbaijan will be provided with high-speed access to the Internet by 2017. The project is among a number of major initiatives planned for implementation as early as this year and aimed at extending the country's infrastructure based on the FTTH (fibre to the home) model. Cost is estimated at about $500 million. The project is considered to be highly profitable and starting from the second year of its implementation, 30-35 per cent of its total cost will be financed through reinvestment. The ultimate goal of the project is to provide the entire country, including rural and remote locations, with high-speed Internet at a range of 10-100 Mbit/s and bring the number of broadband Internet users to 85 per cent which will allow Azerbaijan to reach the level of other developed countries by 2017. The official exchange rate for May 10 is 0.7845 AZN / USD.

From http://en.trend.az/ 05/10/2013

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KAZAKHSTAN: Entering Top 50 Countries in Network Readiness and Cellular Communication Rates Index

 

According to the report published by the World Economic Forum (WEF) on information technologies in terms of the Network Readiness Index, Kazakhstan ranked 43rd among 144 countries in the world, rising in the ranking by 12 positions compared to 2012, the Ministry of Transport and Communications said on Thursday. "Thus, Kazakhstan took the highest position among the CIS countries, standing between Hungary (44th) and the Czech Republic (42nd). Russia is placed 54th in the same index. The WEF 2013 ranking was topped by Finland, surpassing Sweden from the first to third place. Singapore retained second position," a statement released by the ministry said. It should be noted that the Network Readiness Index determines the level of development of information and communication technologies (ICT) in the country and consists of a number of indicators, many of which showed good growth this year. For example, Kazakhstan rose to 11th place in terms of the number of cellular subscribers (156 mobile numbers available per 100 people in the country, whereas Hong Kong lead the ranking, almost 215 telephone subscriptions are available per 100 inhabitants). The republic rose to the 62nd place on the number of Internet users, 42nd place - on tariffs for mobile communications, and 29th position on the number of mobile broadband subscriptions. For comparison, according to last year's report, Kazakhstan held the 40th, 78th, 64th and 113th positions on the same indicators respectively.

From http://en.trend.az/ 04/12/2013

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AUSTRALIA: Beat Most of the World in Preparation for Cloud Adoption

 

Australia continues to be one of the world leaders in cloud computing policies, ranked the second the second most prepared country for cloud adoption, one notch below Japan in first place, and with a particularly high score for its up-to-date cybercrime regime, bolstered by ratification of the Convention on Cybercrime. Australia’s ranking for its cloud computing policies comes from a study by BSA | The Software Alliance which also found that Australia is a “global leader” in the international harmonisation of rules, while our security ranking also received a boost when the federal government dropped plans for mandatory Internet filtering. The BSA study for 2013, just released, builds on an inaugural study published in early 2012, and is the first report ever to track changes in the global policy landscape for cloud computing. “It is encouraging that Australia has improved on many areas in the scorecard scale by adopting and enhancing policies that are conductive to cloud innovation, but there remains room for improvement,” Roger Somerville, BSA Senior Director for Government Relations and Policy in the Asia Pacific, said.

 

“Every country’s policies affect the global cloud marketplace, so it is imperative for Australia to continue to focus on improvements. We encourage the Australian Government to continue to commit to public sector cloud use and adoption, similar to the approach taken by the US government of adopting a cloud first policy. This will help Australia maintain, if not improve, on its impressive ranking and help grow the global cloud,” Somerville said. The BSA study evaluated 24 economies across the globe in seven policy areas critical to the market for cloud computing services — data privacy, cybersecurity, cybercrime, intellectual property, technology interoperability and legal harmonisation, free trade, and ICT infrastructure. Somerville said the sharp divide between advanced economies and the developing world that was revealed in last year’s BSA Global Cloud Computing Scorecard had narrowed somewhat in 2013 as “significant progress has been made by some developing countries, many of which are in the Asia Pacific, while progress plateaued in major developed countries like the US and in the EU.”

 

The BSA scorecard’s biggest mover was fifth-ranked Singapore, which Somerville said vaulted up five places after adopting a new privacy law that builds user trust while also promoting business innovation. The study found that Japan continued to lead the global rankings with a comprehensive suite of laws supporting digital commerce. The US edged into third this year, pushing Germany into fourth place in the rankings. BSA also reveals that cloud policy improvements in many of the world’s biggest IT markets have stalled, with all six European Union countries covered in the study losing ground in the rankings, and others “effectively unplugging themselves from the global market, with especially counterproductive policies in Korea, Indonesia and Vietnam. “We’re seeing patchy progress in the policy landscape for cloud computing,” said BSA President and CEO Robert Holleyman. Mismatched privacy and security rules are making it hard for data to flow across borders, and too many countries are chopping off pieces of the cloud for themselves. This undercuts economies of scale that would benefit everyone.” To capture maximum benefit from cloud computing, BSA advocates a policy blueprint covering each of the seven areas in the study — data privacy, cybersecurity, cybercrime, intellectual property, technology interoperability and legal harmonisation, free trade, and ICT infrastructure.

 

BSA recommends policymakers take the following actions:

• Ensure privacy: Users must have faith their information will be treated carefully, and providers must have freedom to move data efficiently in the cloud

• Promote security: Effective risk management requires flexibility to implement cutting-edge security solutions

Battle cybercrime: Law enforcement and cloud providers alike need effective legal mechanisms to combat illicit access to data

• Protect Intellectual Property: Laws should provide clear protection and enforcement against infringement of underlying cloud innovations, and

• Ensure data portability and harmonising global rules: Governments should work with industry to develop standards that facilitate data flows while minimising conflicting legal obligations.

From http://www.itwire.com 03/08/2013

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Feds Award $300m Less in ICT Product Contracts

 

The Federal Government awarded $300 million less in ICT contracts over the past financial year, bringing its spending back in line with 2009-10 levels. An analysis of contracts posted to AusTender by consultancy Protiviti (pdf) found the Government had not maintained an increase in contract spending on ICT products. The value of reported contracts for ICT hardware and software fell from $2.9 billion in 2010-11 to $2.6 billion in 2011-12. In 2009-10, contract values totalled $2.5 billion. After what appeared to be a major server refresh in 2010-11, with $778 million in contracts awarded, server contracts crashed to $96 million in 2011-12. Software was a bright spot, with the total value of awarded contracts rising from $639 million in 2010-11 to $948 million in 2011-12. Big money was also spent on communications devices and accessories. Total contract value year-on-year rose from $212 million to $638 million.

 

Telephony equipment spending also rose from $13 million to $65 million in the space of a year, though spending on data voice and multimedia network equipment stagnated. Contracts for IT services — which are listed in a broader category of 'engineering, research and technology services' — fell $300 million in value year-on-year, again broadly in line with 2009-10 results. The value of technology services contracts was not broken out. The report looks at contracts worth at least $10,000 awarded to third-party suppliers. It does not take into account "inter-agency transactions" where one agency supplies another products or services.

From http://www.itnews.com.au 04/11/2013

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Shrinking Performance Gap Between Australian Mobile Networks

 

­As the wireless services industry grows increasingly competitive and 4G service becomes more prevalent, the gap in network quality performance between the highest- and lowest-ranked carriers has narrowed compared with 2012, according to J.D. Power and Associates. The study finds that the variation in network quality performance among wireless carriers at the industry level is much smaller in 2013 than in 2012. While network quality performance among carriers still varies at the state level, the gap between the highest- and lowest-ranked carriers for the overall industry has decreased to only 7 PP100 in the 2013 study from 11 PP100 in the 2012 study. "As carriers continue to invest heavily in infrastructure upgrades and improvements, the differences in their network performance has truly resonated with customers," said Kirk Parsons, senior director of wireless services at J.D. Power and Associates. "The expansions in 4G coverage will become increasingly important as carriers continue to roll out next-generation technologies and services."

 

As observed in other countries that deploy 4G technology, overall network quality performance tends to improve, most notably in data-related problems with slow connection speeds. In Australia, there is a similar impact, as the overall PP100 score has decreased by 3 PP100 from 2012, partially because of the increase in 4G-based handsets. For example, 4G smartphone customers overall experience 12 PP100, compared with 13 PP100 among 3G customers. On average, 4G smartphone customers experience significantly fewer issues with data, compared with 3G customers (17 PP100 vs. 21 PP100, respectively), and particularly with issues related to slow mobile Web (16 PP100 vs. 20 PP100, respectively). "It's very interesting to see the stark performance differences between the newest generation of network technology, 4G, and other network services that were the first offerings of high-speed data centric devices based on 3G marketed devices in 2011," said Parsons. "With the network advantages of using 4G technology, in terms of spectrum efficiencies and increases in data connection speeds and reliability, it's not unexpected that wireless carriers are rushing to expand and upgrade their networks to align with this latest generation of service."

 

More importantly, the deployment of 4G networks may result in greater customer lifetime value. In fact, overall satisfaction with wireless service among 4G customers is substantially higher than among 3G customers (7.2 vs. 7.1, respectively, on a 10-point scale). Additionally, 4G customers are also notably more loyal to their carrier, with only 16 percent saying they "definitely will" or "probably will" switch their carrier within the next 12 months, compared with 22 percent of 3G customers. For the second consecutive year, Telstra has the fewest customer-reported problems (9 PP100) in all 10 network quality problem areas, compared with the study average. Telstra also performs particularly well in call quality issues, such as audio problems, and messaging-related issues, such as transmission failures and late text messages. Optus and Virgin Mobile follow Telstra in the rankings, each at 11 PP100. Optus performs particularly well in the data quality dimension, while Virgin Mobile performs well in the messaging quality dimension.

 

The study also finds the following usage trends among wireless customers:

* On average, wireless customers make/receive nine calls within a 48-hour period, compared with 15 calls per 48-hour period in 2012.

* On average, smartphone customers continue to experience more problems than do traditional handset customers (12 PP100 vs. 9 PP100, respectively). The largest gaps are in data-related areas, in which problem rates among smartphone customers average 11 PP100 more than among traditional handset device customers.

* Average problem rates are lowest among wireless customers in the South Australia and Queensland states (9 PP100 each), and highest among wireless customers in Western Australia (13 PP100).

 

Methodology

The 2013 Australia Wireless Network Quality Study is based on responses from more than 2,000 wireless customers across all Australia states and territories. The study was fielded in February 2013.

From http://www.cellular-news.com 04/19/2013

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NEW ZEALAND: Losing Ground in Global Tech Rankings

 

New Zealand has slipped six places in the World Economic Forum's ranking of economies based on their ability to benefit from new digital technologies. The Forum has just released its Global Information Technology Report 2013, which assesses the digital ecosystems of 144 countries. Those countries collectively account for more than 98 per cent of global GDP. Each country was examined in terms of its preparedness to leverage advances in information and communication technologies (ICTs) to drive economic productivity and social development. New Zealand dropped back to 20th in the rankings with an overall score of 5.2 out of 7, down from 14th last year with a score of 5.4. The country scored particularly poorly in two key areas - infrastructure and digital content, and affordability.

 

On the Networked Readiness Index (NRI), New Zealand placed 128th for mobile tariffs, 96th for internet and telephony competition, 82nd for fixed broadband internet tariffs, and 81st for mobile network coverage (percentage of population). New Zealand managed to top the list in three indicators - judicial independence, number of days to start a business, and number of procedures to start a business. In compiling its report, the Forum scored economies on the quality of their regulatory, business and innovation environments, their degree of preparedness, and the usage of ICTs by the public. "The assessment is based on a broad range of indicators from Internet access and adult literacy to mobile phone subscriptions and the availability of venture capital," the report says. "In addition, indicators such as patent applications and e-government services gauge the social and economic impact of digitization." Northern European countries dominated the overall rankings, with Finland in first place, Sweden in third, and Norway and the Netherlands also in the top ten.

 

A second group of economies that posted "a remarkable performance" were the "Asian Tigers". These included Singapore, Taiwan (China), the Republic of Korea, and Hong Kong SAR. "All boast outstanding business and innovation environments that are consistently ranked among the most conducive in the world," the report said. "The Tigers also stand out for their governments' leadership in promoting the digital agenda, and the impact of ICTs on society tends to be larger in these economies." This year's report focused on 'growth and jobs in a hyper connected world' and found that digitisation has a measurable effect on economic growth and job creation. "In emerging markets, a comprehensive digital boost could help lift over half a billion people out of poverty over the next decade," the report said. "New technologies have already transformed sectors from healthcare to farming, case studies in the report show."

From http://www.nzherald.co.nz 04/11/2013

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Growing Funding Network Gives Support to Tech Start-Ups

 

Angel investors provide both capital and capability to entrepreneurial initiatives.

 

How is the New Zealand Angel Association - and you personally - involved in the IT industry?

I'm an Angel investor as part of the AngelHQ club in Wellington, but we syndicate investment opportunities all over the country. The role of the Angel Association is to represent Angel investors across the innovation and entrepreneurial ecosystem and to encourage more Angels. Angels provide both capital and capability and with my background in ICT, I tend to gravitate towards ICT businesses or those that are heavily enabled by ICT.

 

What potential does New Zealand have to be an innovator in technology?

The potential is significant off the back of very capable and creative people. We are highly productive in early-stage endeavours as we are resourceful, work hard and costs are relatively low. We are also inclined to take on new technologies so we have a market that lends itself to validation, proof-of-concept and incubator-type initiatives. How do New Zealand tech businesses make their ideas and products scalable? The main challenge is scalability from a go-to-market perspective. This either requires significant investment in direct marketing and sales capability or alignment with channel partners, which will ideally have complementary technologies and where joining forces produces a strong collective value proposition.

 

Where are tech startups getting their funding from?

Funding comes from different sources depending on the maturity of the business. Early-stage funding comes from company founders and friends and family. We have a growing formal Angel network and new ventures also get great support from the Government through NZVIF, NZTE and MoBIE as well as regional incubators such as CreativeHQ and Icehouse.What other support do tech businesses need?I would like the Government to put more into developing the context and culture under which tech innovation, entrepreneurship and investment occur. This includes being clearer about where the nation should focus its limited resources; for instance, by building niche leadership as opposed to trying to build global businesses on a broad basis.

 

Do you encourage New Zealand tech businesses to try their hand in big international markets?

Certainly. Angel investment revolves around building a portfolio of which five out of 10 ventures will fail, four will survive and one will excel to deliver a return on all your investments. To generate a significant return, business will need to go global or target large markets like China and the US. Timing the run will depend on the nature of the business. If there is a genuine domestic market, this can deliver early-stage revenue and credibility, but on the other hand it can delay your entry and potential competitive advantage offshore. It's only by being in-market that the real learning happens and opportunities open up.

From http://www.nzherald.co.nz 04/15/2013

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New Zealand's Demand for Mobile Data Doubles for Second Year in a Row

 

­The telecoms market in New Zealand was marked last year by increased activity on mobile devices including smartphones, a mild rebound of investment in the sector, flat company revenues, and a continued fall in market concentration compared to the previous year, according to a report by the Commerce Commission. "Fuelled by our ever-increasing use of smartphones and other mobile devices, New Zealanders almost doubled the amount of mobile data they used for the second year in a row. Fixed broadband data use also doubled in the last year with the average amount of data traffic per user now at 19GB per month," said Telecommunications Commissioner Dr Stephen Gale. Dr Gale said mobile retail revenues also grew more strongly in 2011/12 than in any recent years, hitting $2.38 billion, up from $2.14 billion in 2010/11.

 

The three biggest players in the mobile market moved closer in terms of market share this year. On a connections basis Vodafone had 42% of the market, Telecom 37% and 2degrees 20% as at 30 June 2012, with smaller mobile resellers making up the remaining 1%.Landline and mobile calling minutes and calling revenue figures showed a modest decline as people continue to use alternatives like texting and social media networks in favour of making a call. The report also tracks developments in the market since 2006. "Total retail telecommunications revenues rose slightly in the last two years to reach $5.22 billion in 2011/12 after several years of minimal growth. Revenue growth has tended to be well behind inflation, so, with increasing data use, consumers are getting more for their money," added Dr Gale.

From http://www.cellular-news.com 04/29/2013

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