TOP 25 Latest ASPA UNPAN DocumentsArticle Limit gopher://rss-net.sf.net/ http://backend.userland.com/rss RSS.NET: http://www.rssdotnet.com/ This is an online resource of abstracts of case studies available for purchase. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan000031.html Resource ASPA Mon, 19 Dec 2011 13:08:39 GMT These are abstracts of case studies available for purchase. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan000032.html Resource ASPA Mon, 19 Dec 2011 13:07:51 GMT This presentation provides information about the Senior Executive Service (SES) pay-for-performance system in the U.S. The Office of Personnel Management states that individual performance expectations must include measures of employee and customer/stakeholder satisfaction, and/or competencies or behaviours that contribute to outstanding performance. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan019664.pdf Presentation ASPA Mon, 19 Dec 2011 13:05:35 GMT Presentation on the Center for Devices and Radiological Health's determination of scorecard metrics. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan020131.pdf Presentation ASPA Mon, 19 Dec 2011 13:04:46 GMT This is an online resource for US Local Performance Management Case Studies. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan000033.html Resource ASPA Mon, 19 Dec 2011 12:59:51 GMT This document provides a list of online resources for U.S. case studies. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan000086.pdf Resource ASPA Mon, 19 Dec 2011 12:58:20 GMT This document provides a summary of a meeting on scorecard system and how it is used by the U.S. Department of Veterans Affairs management. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001859.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:54:20 GMT This presentation provides a description of the scorecard system and how it is used by the U.S. Department of Veterans Affairs management. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001860.pdf Presentation ASPA Mon, 19 Dec 2011 12:53:02 GMT This document provides a summary of a meeting on the development of scorecard and lessons learned as they addressed the challenges of creating metrics that can flow from "input" through "intermediate impact" to "final impact." http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001862.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:49:17 GMT This document provides a summary of a meeting on how a scorecard approach is linked to individual performance plans at all levels in an organization. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001863.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:47:39 GMT This document provides a summary of a meeting on how the Office of Governmentwide Policy, General Services Administration developed and uses a Balanced Scorecard to make informed decisions. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001864.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:45:58 GMT This document provides a summary of a meeting on using a Balanced Scorecard to translate human resources vision into action. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001865.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:43:55 GMT This document provides a summary of a meeting on the U.S. Department of Health and Human Services' Balanced Approach to Performance Measurement. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001866.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:42:13 GMT This document provides a summary of a meeting on performance measurement in the U.S. Patent and Trademark Office. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001867.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:39:22 GMT This presentation provides an overview of performance measurement in the U.S. Patent and Trademark Office. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001868.pdf Presentation ASPA Mon, 19 Dec 2011 12:38:05 GMT Sample Metrics by Region for the U.S. General Services Administration. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001990.pdf Statistical Data ASPA Mon, 19 Dec 2011 12:36:22 GMT This report contains narratives on each of the performance measures, emphasizes high performing regions by measure, displays what portion of the initial award amount was available by region for each measure and charts the results by region for each measure. This report also provides good business practices that were used by the high performing regions to achieve their results. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001991.pdf Monitoring and Evaluation Document ASPA Mon, 19 Dec 2011 12:33:59 GMT In 1998, the Public Buildings Service (PBS) began using a limited number of metrics and targets, along with a pot of incentive dollars, to precipitate changes in employee performance at all operating levels. This initiative impacted PBS employees responsible for thousands of properties across the country. PBS management estimates that this approach has produced about $650 million in savings. PBS does not specifically use a Balanced Scorecard, but their approach has many of the same characteristics. The PBS metrics already focus on financial, performance, and customer metrics and employee-related metrics are under development. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan001989.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:28:56 GMT This presentation provides an overview on linking facility resources to performance. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002069.pdf Presentation ASPA Mon, 19 Dec 2011 12:27:29 GMT This document provides a summary of a meeting on aligning strategic performance measures and results. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002075.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:09:46 GMT This presentation provides an overview on aligning strategic performance measures and results. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002078.pdf Presentation ASPA Mon, 19 Dec 2011 12:08:16 GMT This document provides a summary of a meeting on balancing intergovernmental results management. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002248.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:06:24 GMT This presentation provides an overview on balancing intergovernmental results management. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002249.pdf Presentation ASPA Mon, 19 Dec 2011 12:03:51 GMT This document provides a summary of a meeting in which representatives of three different organizations presented their experiences with the customer perspective. An underlying theory of the balanced scorecard approach is that the customer perspective is one of the perspectives that impacts on the organization's performance. Consequently, in a result oriented atmosphere, it is important to accurately identify the customer, to obtain feedback from the customer, and to use the data obtained to improve the organization's focus and performance. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002477.pdf Meeting Minutes ASPA Mon, 19 Dec 2011 12:02:34 GMT The handbook was developed to provide guidance and useful information in the art and science of benchmarking. http://unpan1.un.org/intradoc/groups/public/documents/aspa/unpan002509.pdf Manuals/Tools/Guidelines ASPA Mon, 19 Dec 2011 12:00:53 GMT