“There is potential for quick advancement of countries like… Indonesia,” the report said, adding that some countries have “significantly advanced their e-government development ranking” despite low national incomes.

It further notes that Indonesia has “not reached the level of e-government development as… other countries in the same income group” (see chart below).

Indonesia can move up the rankings by strengthening its national ICT and e-government policies, and training public servants, the report said. “The main enabler of good e-government progress is often putting in place an effective governance framework to support and manage a citizen-centric service delivery model, including a national ICT policy and e-government strategy, as well as strengthening institutions and building the capacities of public servants.”

Countries that have advanced in e-government despite their low national income, include India the Philippines and Vietnam, the report noted.

In the country’s ongoing presidential elections, both candidates have stressed their commitment to e-government initiatives.