E-government in Africa

A poor implementation record can be ameliorated by developing new infrastructure and changing government attitudes

“It is now acknowledged that e-government has great potential for contributing to government reforms in Africa,” says John-Mary Kauzya, chief of the Governance and Public Administration Branch of the United Nations Department of Economic and Social Affairs. The promise of efficiency, transparency, and the potential for easier interaction between governments and citizens is all the more important on the continent given their sometimes striking absence. “E-government is a quick way for governments with limited infrastructure to catch up with the rest of the world in deployment of services, “ says Douglas Woolley, group executive of the Technology Group at Business Connexion, a South African systems integrator. “We need this because it alleviates an administrative burden and helps deal with fraud and corruption.”  “However,” Mr Kauzya cautions, “it is quite another thing to successfully implement e-government.”

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