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State in Malaysia Launches New Command Centre
Source: futuregov.asia
Source Date: Friday, June 29, 2012
Focus: Knowledge Management in Government
Country: Malaysia
Created: Jul 03, 2012

The Police of the Malaysian State of Johor have launched a centralised command centre that allows the force access to real time CCTV footage from business premises and other public areas.

The footage can be conveyed to police patrol units, MPVs and motorcycles through the centre, located at the police headquarters in Johor Bahru, the state capital. The RM95 million (US$30 million) project is part of the second phase of the Government’s National Key Results Areas (NKRA) for crime.

Emergency response boxes will be installed in strategic locations across the state to allow public to communicate with the police about any crime by pressing the button and speaking into the intercom.

Home Minister Datuk Seri Hishammuddin Hussein, who visited the centre this week, said that the system was a mechanism to ensure that every crime reported would be handled smoothly without any miscommunication between the patrol units and the command centre. The police is gathering feedback from officers and local councils. The input will be analysed by the Home Ministry to improve cooperation and coordination between different parties involved.

Surveillance cameras in residential areas will also be connected to the system – an implementation that Johor is pioneering. The Federal Capital of Kuala Lumpur and State of Selangor are expected to follow suit, and the connectivity will eventually cover the rest of the country.
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