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New MyGovHK brings personalised user experience for e-government services |
| Source: |
http://7thspace.com/ |
| Source Date: |
Wednesday, December 01, 2010 |
| Focus: |
ICT for MDGs
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| Created: |
Dec 02, 2010 |
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Hong Kong (HKSAR) - The Government will launch a new account-based service delivery platform ¡V MyGovHK (www.gov.hk/mygovhk)
¡V next Monday (December 6) to provide the public with personalised
and integrated online access to government information and services.
Introducing
the new platform at a press briefing today (December 1), the Deputy
Government Chief Information Officer (Policy and Customer Service), Miss
Joey Lam, said the launch of MyGovHK marked another significant step in
the development of citizen-centric e-government services.
"Riding
on the success of the government portal GovHK,we developed MyGovHK with
a view to providing a more user-friendly and personalised experience
for the public to interact with the Government," Miss Lam said.
"After
creating their own MyGovHK accounts, users can access various public
services through a personalised webpage with a single username and
password. They are no longer required to switch between government
service accounts and websites to get the information and services they
need," she said.
MyGovHK users can set up shortcuts to access their most frequently used services.
Users can also link up existing personal accounts for government
services with their MyGovHK account to gain direct access to those
services. For example, users will be able to register for outbound
travel information provided by the Immigration Department, receive
electronic demands for rates and government rent and link up their
existing eTAX accounts on MyGovHK.
MyGovHK also enables users to
personalise the interface with their own choice of colour and logo, and
set their own preferences for the type of public information they want
to receive. "My Messages" provides a convenient channel for users to
receive messages and reminders from government departments.
"My
Calendar" and "My To-do List" allow users to view and set reminders for
items relating to payment, applications and so forth. "My Weather"
provides the latest weather forecast and even weather photos of the
user's chosen locations.
Miss Lam said that more online services accessible through personal accounts would be integrated into MyGovHK.
"To name a few, online library services, e-water bills and online
appointment for clinical services will be rolled out in phases over the
next two years.
"Other personalisation functions including My
Road, My RSS Feed, My Bookmark and a form pre-filling function will also
be made available in 2011," she added.
GovHK was set up in 2007
as a one-stop portal for online government information and services. It
was revamped with enhanced functions and design earlier this year to
better serve public needs.
The portal, with around 64,000 daily visits, has been very well received by the public.
The Government will launch a new account-based service delivery platform ¡V MyGovHK (www.gov.hk/mygovhk)
¡V next Monday (December 6) to provide the public with personalised
and integrated online access to government information and services.
Introducing
the new platform at a press briefing today (December 1), the Deputy
Government Chief Information Officer (Policy and Customer Service), Miss
Joey Lam, said the launch of MyGovHK marked another significant step in
the development of citizen-centric e-government services.
"Riding
on the success of the government portal GovHK, we developed MyGovHK
with a view to providing a more user-friendly and personalised
experience for the public to interact with the Government," Miss Lam
said.
"After creating their own MyGovHK accounts, users can
access various public services through a personalised webpage with a
single username and password. They are no longer required to switch
between government service accounts and websites to get the information
and services they need," she said.
MyGovHK users can set up shortcuts to access their most frequently used services.
Users can also link up existing personal accounts for government
services with their MyGovHK account to gain direct access to those
services. For example, users will be able to register for outbound
travel information provided by the Immigration Department, receive
electronic demands for rates and government rent and link up their
existing eTAX accounts on MyGovHK.
MyGovHK also enables users to
personalise the interface with their own choice of colour and logo, and
set their own preferences for the type of public information they want
to receive. "My Messages" provides a convenient channel for users to
receive messages and reminders from government departments.
"My
Calendar" and "My To-do List" allow users to view and set reminders for
items relating to payment, applications and so forth. "My Weather"
provides the latest weather forecast and even weather photos of the
user's chosen locations.
Miss Lam said that more online services accessible through personal accounts would be integrated into MyGovHK.
"To name a few, online library services, e-water bills and online
appointment for clinical services will be rolled out in phases over the
next two years.
"Other personalisation functions including My
Road, My RSS Feed, My Bookmark and a form pre-filling function will also
be made available in 2011," she added.
GovHK was set up in 2007
as a one-stop portal for online government information and services. It
was revamped with enhanced functions and design earlier this year to
better serve public needs.
The portal, with around 64,000 daily visits, has been very well received by the public.
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New MyGovHK brings personalised user experience for e-government services Hong Kong HKSAR - The Government will launch a new account-based service delivery platform ¡V MyGovHK www.gov.hk/mygovhk ¡V next Monday December 6 to provide the public with personalised and integrated online access to government information and services
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