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South Africa: The Unemployment Insurance Fund (UIF)Sets Up Toll Free Line
Source: www.sanews.gov.za
Source Date: Tuesday, August 27, 2013
Focus: Electronic and Mobile Government, Citizen Engagement, Internet Governance
Country: South Africa
Created: Aug 27, 2013

Seruwe noted that the previous call centre number 012 337 1680 meant that UIF beneficiaries, who were already facing financial difficulties, bore the costs of making a call to the UIF to enquire about its services.
“It gives me great pleasure to inform UIF beneficiaries about the existence of the new toll free number. It is a great pleasure to know that the new number will lessen the financial burden to our stakeholders when doing business with the Fund,” Seruwe said.
He added that the previous number, which is widely used by UIF beneficiaries, will continue to be operational, but he encouraged UIF clients to save costs and use the new number.
Beneficiaries can also use the new number to enquire about any services that the UIF provides.
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