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 Electronic Government at the Local Level: Progress to Date and Future Issues
Focus: Citizen Engagement
Description: ABSTRACT
Much like businesses with electronic commerce, public organizations are beginning to embrace electronic government (e-government). This article defines the term e-government,d iscusses the literatureo f local-level e-government,a ndd ocumentst he
adoption and sophistication of e-government among U.S. local governments. It
employs data from a survey conducted in 2000 to examine local adoption of e-government. E-government adoption among local governments generally tracks previously
documented patterns of information technology adoption, which show a statistically
significant relationship between adoption and such demographic variables as population
size, form and type of government, region, and metro status. The article compares
the results of that survey to a normative model of e-government maturity and finds that
the emergence of e-government at the local level is still in its formative stages. The analysis also examines perceived impacts from e-government, sophistication of
e-government offerings, barriers to adoption of e-government, and ways in which
these variables might be interrelated.

Public Performance & Management Review(2003) Vol. 26, No.4, 325-344pp

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