January 2008

Other UNDESA Publications on Innovations

 

"Excellence and Leadership in the Public Sector: The Role of Education and Training"

The book on "Excellence and Leadership in the Public Sector: The Role of Education and Training" deals with two separate but very closely related issues that, when taken together, will have a profound impact on the quality of governance of the world’s nations during the next several decades. These two topics are how one best achieves true excellence in public administration education and training and how one prepares both the current and the next generation of governmental leadership to most effectively deal with the complex problems which the world’s nations face. Clearly, these are issues that are highly interrelated. While it’s true that no doubt some leaders are, in fact, born, not made, it is equally true that the quality of leadership found in any government can be significantly enhanced by effective education and training. Such efforts will focus not only on leader- ship techniques, but also will provide governmental leaders – both political and administrative – with a broader understanding of the critical issues with which all governments are increasingly having to deal. The question of how one best achieves excellence in public administration education and training is certainly not a new one. Most assuredly, it has been a concern of those involved in the preparing of public administrators ever since public administration education emerged as a distinct academic discipline, now nearly a century ago. Nevertheless, it is an issue that is being addressed with increasing frequency both by individuals and institutions in the field, and by the growing number of international associations in the field – and especially those associa- tions that have schools and institutes of public administration as their principal constituencies.

Click here to download the full publication.

 


Compendium of
Innovative
E-government
Practices

UNDESA has embarked on an ongoing initiative to compile cases of innovative e-government
applications from all geographical regions of the world. This Compendium, published in 2007, aims to promote knowledge sharing and exchange of proven e-government applications among countries to promote emulation and to reduce the costs involved in setting up completely new systems.

Click here to download the full publication.

 


Compendium of ICT Applications on Electronic Government



UNDESA is undertaking an initiative to collect a broad array of current ICT applications from almost all geographic regions of the world. Through this Compendium, these cases could become a useful tool at the disposal of government at all levels, the private sector and civil society around the world. The primary goal of this initiative is to provide information that will stimulate an even more rapid expansion of electronic government, which will be more tailor-made to citizen’s needs. This first volume focuses on the use of mobile technology in the areas of health and learning. Future plans include publishing additional volumes on the use of ICTs in other areas such as human resource development, environment, management development, finance, farming, and government operations. In addition, to keep up with rapidly changing e-technology, ICT applications in the various areas will be periodically updated both in published form and on the United Nations Public Administration Network (UNPAN) E/M-government Knowledge Bank hosted on the UNPAN Portal.

Click here to download the full publication.

 

The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can flourish, paving the way for a transformed government.

The focus of the report this year, in Part II, is e-government initiatives directed at improving operational efficiency through the integration of back-office functions. Whilst such initiatives, if successful, will deliver benefits to citizens, the primary purpose is to improve the effectiveness of government and governmental agencies. Models of back-office integration, irrespective of the delivery mode, fall into three broad categories: single function integration, cross functional integration, and back-office to front-office integration. The level of complexity, expressed in terms of the number of functions within the scope and number of organizations involved, is the primary factor influencing a successful outcome - with a tendency amongst the more ambitious projects to fail to deliver the full anticipated benefits. The key variables involved in the delivery of back-office integration are the people, processes and technology required.

Click here for more information.

For other 2007 DPADM publications, please click here.

 

CAIMED

Publications by Centre for Exchange of Administrative Innovation between Europe and the Mediterranean Region (CAIMED)
Under the guidance of Giuseppe Pennella, Director of CAIMED, an inventory of 64 Best Practices in Europe has been prepared to facilitate demand and supply of innovations in governance. Click here to download this Compendium. CAIMED has also contributed to the publication on Governance in the Mediterranean Region by preparing country profiles for each country of the region.

 

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