| Global E-Government Survey 2003
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E–Government Readiness Index
Top 10 Countries
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| USA |
0.927 |
| Sweden |
0.840 |
| Australia |
0.831 |
| Denmark |
0.820 |
| United Kingdom |
0.814 |
| Canada |
0.806 |
| Norway |
0.778 |
| Switzerland |
0.764 |
| Germany |
0.762 |
| Finland |
0.761 |
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E–Participation Index
Top 15 Countries
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| United Kingdom |
1.000 |
| United States |
0.966 |
| Canada |
0.828 |
| Chile |
0.828 |
| Estonia |
0.759 |
| New Zealand |
0.690 |
| Philippines |
0.672 |
| France |
0.638 |
| Netherlands |
0.638 |
| Australia |
0.621 |
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E-government at the Crossroads
Governments are increasingly becoming aware of the importance of employing
e government and e governance in improving public service delivery
to people. The potential of e-government, as a tool for development,
hinges upon three pre- requisites - a minimum threshold level of technological
infrastructure, human capital, and e-connectivity for all. E-government
readiness strategies and programmes will be able to be effective and
'include all' people only if, at the very minimum, all have functional
literacy and education, which includes knowledge of computer and Internet
use; all are connected to a computer; and all have access to the Internet.
The primary challenge of e government for development therefore, is:
how to accomplish this.
To support the development efforts of UN member
states efforts in e-government the United Nations Department of
Economic and Social Affairs (DESA), Division of Public Administration
and Development Management (DPADM) undertook to produce the United
Nations Global E-government Survey 2003. Building upon the report
'Bench-Marking E-government: A Global Perspective' published in
2002, the Survey 2003 provides a benchmark to gauge the comparative
state of e government readiness and e participation for development
in a rapidly globalizing world. The Global Survey 2003 is published
as Part II of the World Public Sector Report 2003: E-government
at the Crossroads available at www.unpan.org
Following the guidelines of global human development set out in
the Millennium Development Goals, the Survey focuses on the issue
of how willing and ready are the government around the world in
employing the vast opportunities offered by e government to improve
the access, and quality, of basic economic and social services to
the people and involve them in public policy making via e participation.
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