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India: From e-Governance to m-Governance - The Way Forward
Source: i-policy.org
Source Date: Tuesday, March 11, 2014
Focus: Knowledge Management in Government, Institution and HR Management
Country: India
Created: Mar 17, 2014

Today, India is moving towards m-Governance, after its foray into e-Governance. The speedy diffusion of mobile ICT such as laptops, mobile phones, PDAs (Personal Digital Assistants), along with emails, instant messaging and other networking services have rapidly fuelled the mobilization of interaction. Our society is increasingly getting mobile, and people want everything available on their handsets. According to Wikipedia, nearly 850 million people in India own a mobile phone today. India is the second largest telecommunication network in the world in terms of number of wireless connections after China.


m-Governance is envisaged to propel the functioning of the government, at the next higher level. In this paper, we analyze the true potential of m-Governance in the Indian scene. Also, we examine the areas where the e-Governance services can be made available through wireless and mobile technologies. The paper also rivets on M-Health as well studies some successful m-Governance projects implemented in other countries, and examines the M-PESA mobile commerce project in Kenya.

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