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Singapore Health Centre Recognised for Paperless Medical Records System
Source: http://www.futuregov.asia/articles/2014/mar/03/singapore-health-centre-recognised-paperless-medic/
Source Date: Tuesday, March 04, 2014
Focus: Electronic and Mobile Government
Country: Singapore
Created: Mar 04, 2014

Singapore’s National Skin Centre (NSC) has been awarded by the Healthcare Information and Management Society (HIMMS) as the first and only primary outpatient care facility in Asia Pacific to achieve a Stage 6 of the Primary Care Electronic Medical Record Adoption Model.

HIMSS Analytics developed the Primary Care Electronic Medical Record Adoption Model (PC-EMRAM) in 2012 as a methodology for evaluating the progress and impact of EMR systems at primary care facilities. HIMSSAnalytics ranks primary care facilities in eight stages (0-7) with stage 7 representing the highest level ofEMR adoption.

NSC’s seamless and paperless Electronic Medical Records system, launched in March 2004, allows patient transactions to be performed electronically, starting with an online real-time patient appointment system, self-registration kiosks, physician order entries, billing and day-end clinician administrative module. Clinician decision support modules such as drug allergy and medical alerts have reduced potential medical errors. The system also allows real time monitoring of waiting times and patient load at the clinics.

Professor Goh Chee Leok, Senior Consultant Dermatologist and Chairman of NSC’s Medical and Healthcare Informatics Committee spearheaded the project in 1998. He said, “We are proud to be first ambulatory outpatient care hospital to do so in South East Asia. It goes to show that NSC has harnessed its fully integrated paperless EMR system to improve its patient safety, care and treatment outcomes. Our staff dedication and commitment towards improving patient care has helped us achieved this certification. We will strive to improve our EMR system to serve our patients ever better and aim to achieve Stage 7 certification soon.”

Meanwhile, Professor Roy Chan, Director of NSC said, “By harnessing innovative ITsystems, we are able to raise our standards of medical service and increase our efficacy in patient care. This is evident from being the first in Singapore to implement both the Electronic Medical Records in 2004 and the Patient Health Portal in 2011.”

The online system, Professor Chan explained, is an online system which allows patients to access aspects of their health records including dates of visits, diagnosis, medication history, allergies and procedures. Through this portal, patients are able to communicate with their healthcare providers via a secured messaging system. Since its launch in December 2011, NCS has been receiving excellent feedback from stakeholders and patients.

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