BT today announced it has retained its position as a "leader" in the IDC MarketScape: Asia Pacific Next-Generation Telcos – ICT Services 2013-2014 Vendor Analysis*.
In the report, IDC underlines BT's commitment to the Asia Pacific region through continued investments in networks, services portfolio and people, and recognises how BT is continuing to build its customer base. Specifically, IDC highlights BT's strengths in the following key areas:
•Differentiation through vertical sector knowledge. "BT has expanded the number of verticals from the original four to ten verticals as it builds its expertise and solution portfolio in each of those verticals. It is a leading provider to-date to offer vertical cloud solutions highlighting the success the company is having with its industry tailored solutions. It demonstrates thought-leadership and innovation."
•Leading in the area of innovation. "BT takes the lead in the area of innovation with a number of in-region collaboration programs with customers, partners and institutions."
•Strong professional services capabilities critical for large transformation deals. "Professional services capability is one of BT's key strengths critical for large transformation deals and expanding each year to provide deeper first-level professional services engagement with customers"
•Continuing to build local customer base. "BT has been successful in clinching local contracts and Asian-based logos in the recent 1-2 years."
Charles Anderson, Associate VP and Head of Telecoms & Mobility at IDC Asia Pacific said: "BT has been very committed to continuing to invest and enhance its capabilities in the region. Over the past 12 months, BT has launched numerous new offerings and service enhancements to its already broad portfolio of services in Asia Pacific. All these investments show that BT does not rest on its laurels but continues to strive for service excellence to better serve its customers."
Kevin Taylor, President, BT Asia, Middle East & Africa said, "We are very pleased and honoured to receive this recognition from IDC for the fourth year in a row. It validates our strategy of investing in technology, people and processes, and recognises our deep industry expertise in the Asia Pacific region. We will continue to improve our capabilities, collaborate closely with our partners and customers, and launch more innovative services to help our customers maintain their competitive advantages. We are determined to help them succeed in a rapidly changing world with innovative technology, best-in-class expertise and great service."