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IDC Predicts the Top 10 ICT Trends for APeJ in 2014
Source: computerworld.com.sg
Source Date: Wednesday, December 04, 2013
Focus: Citizens’ Service Delivery
Created: Dec 10, 2013

The ICT spending of the Asia Pacific excluding Japan (APeJ) region in 2014 is projected to grow by around nine percent, according to IDC's latest report. The growth is expected to be driven by large markets, such as China, and emerging markets including India and Indonesia.

 

According to Claus Mortensen, principal for Emerging Technology Research at IDC Asia/Pacific, the 3rd platform (consisting of big data, cloud, mobility and social) will have a huge impact on how IT is adopted in 2014. The 3rd platform technologies will revolutionise the areas of software, communications, hardware and even services, he added.

 

The report, titled "IDC Asia/Pacific (excluding Japan) ICT 2014 Top 10 Predictions", draws upon the latest IDC research and internal brainstorming sessions among IDC's regional and country analysts. Following are the trends that IDC believes will have big commercial impact on the APeJ ICT market.

 

1.CYOD will replace BYOD

While the Bring Your Own Device (BYOD) model enables employees to be mobile, it poses security problems, such as loss of sensitive information, to the enterprise. IDC predicts that organisations evaluating mobility strategically will thus look to Choose Your Own Device (CYOD), where eligible users will be given a choice of devices that they can use for work, as the main adoption model in 2014. With CYOD, management and security can be standardised and guaranteed, and business processes can be mobilised.

 

2.One-to-one marketing will be redefined to become socially and contextually aware

As big data and analytics, cloud, mobility, and social come together in an unprecedented way to create entirely new business value solutions and change the technology field, they are enabling intelligent solutions and innovations that drive significant change. IDC forecasts that 2014 will be the foundation year where these methodologies and tools will be introduced in APeJ and used to redefine personalised marketing.

 

3.Geolocation data will help organisations' improve their relationship with customers

Many organisations in APeJ will have access to or the ability to analyse consumer geolocation for the first time in 2014, according to IDC. As geolocation can enrich other forms of data and provide information on a customer's behavior and habit, organisations can use the information to create opportunities to engage their customers as individuals. It is also projected that organisations will be creating applications that request legal permission from customers to collect and sell their behavior information, thereby building a positive relationship with their customers.

 

4. Big Data as-a-Service (BDaaS) will make its entrance

Big Data as-a-Service (BDaaS) is an integration of four key offerings: non-transactional data (sensor readings, clickstream data, video, social interaction); data storage services with adequate availability zones or clusters; compute resources offered by the same cloud provider that hosts the data storage; and analytic tools and products, or industry-specific applications, running on the same cloud services as the compute resources. IDC expects that in Australia and Singapore, just enough of the four key offerings will come together to allow more agile organisations to leverage BDaaS, and take those initiatives to production.

 

5.  eCommerce boom will give rise to new consumption models and industries

Mobile commerce is particularly well suited for the APeJ region and thus, IDC predicts that most eCommerce providers will expand their capabilities for mobile shopping in the near future. It is expected that in 2014, many types of mobile app providers will incorporate commerce functions into communications, social networking and gaming apps. This, in turn, may help topple the dominance or near-monopolies of existing eCommerce players.

 

6. Technology and web-based giants will move into adjacent business areas signaling a new wave of business disruption

Telecom service providers, web giants and Over-the-Top providers (OTTPs) are expected the first tentative steps towards capturing new types of business opportunities the ICT market in 2014. 

 

7.Internet of Things (IoT) will revolutionise products and business models

In 2014, IoT will have more impact on the way cities function, industries operate, companies compete, employees work and consumers live. However, much of the innovation that drives the industry forward is expected to come from entrepreneurial new IoT application vendors and analytics companies instead of traditional vendors.

 

8.Partner community platforms will become the melting pots of business innovation

Investment priorities of enterprises towards "ecosystem ICT", where technologies are harnessed from the enterprise to its partners and customers, are expected to increase in 2014. Organisations with business processes more aligned to "supply chain" -- such as those in the manufacturing, healthcare, logistics, FMCG and oil and gas industries - are ideal candidates for this transformative change.

 

9."Software-defined" infrastructure to become a formal transformation agenda

Software-defined infrastructure has the potential to resolve a number of complex issues that are inherent in the data centre due to years of buying best-of-breed point solutions. The future of the data center will include general purpose servers and specialty systems that can manage varied workloads. IDC forecasts that enterprises - especially those that are moving towards cloud in an aggressive fashion - will look for a software-defined data centre as application-aware environment becomes increasingly critical to enterprises. 2014 will be the year where we will see the start of formal discussions with and among CIOs.

 

10. 2014 will see the perfect storm for project failure: The combination of Mobility, Analytics, Social and the Cloud

IDC predicts that by 2015, the increasingly frequent application of these technologies to meet business demands will increase the risks of project failure to unacceptable levels, forcing CIOs to adopt new risk mitigation strategies. While many projects may successfully reach production-ready status, ROI targets will be missed from inadequate planning for service management. When combined with the impact of 'cloud speed' and a region-wide drought of IT skills, the potential for serious project failure is large. Regional CIOs are not unaware of project risks, and in some cases the potential for failure will slow adoption of new technologies dramatically. However, demands for new services from business managers will force the CIO to find a way of risk mitigation.

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