The Davao City Government in the Philippines successfully implemented Intelligent Operations Center solution to enhance the operation of existing Public Safety and Security Command Center (PSSCC) by integrating and analysing relevant data collected from multiple agencies.
In partnership with IBM, the successful implementation was announced on June 6 with the emphasise on the new solution as an key element to help the city’s PSSCC in cooperate emergency services such as police, fire, anti-terrorism task force, and the K9 urban search and rescue service.
“We believe that keeping our city safe is a critical factor in raising the standard of living and ensuring continued economic prosperity,” Davao Mayor Sara Duterte-Carpio said.
He added that the new solution has enhanced the work of PSSCC from responding to critical events to anticipating and preventing them, when and where possible.
With the new system in place, the PSSCC controls over centralised operations dashboard where multiple agencies can integrate and process data in real time. It will significantly improve the response time to critical situations and emergency situations.
The project started in 2012 with the initial investment of PHD120 million allocated by the local government.
Over the past month of operation under the new centralised and intelligent platform, there have been a noticeable improvements in the management of the four main pillars of public safety; crime prevention, emergency response, threat prevention and response, and traffic management.
Davao City is the largest city in the Philippines of its size, and the second most populous city with estimation of over 1.5 million people. It is considered the business capital of the Southern Philippines in the Mindanao region.
Standardising the operation procedures and unifying the communications capabilities of Davao City’s public safety and security department has resulted in improved incident outcomes.
The Intelligent Operations Center’s technologically advanced analysis, integrated communications, GPS and video surveillance capabilities help the PSSCC and agency responders more effectively adapt its resource needs in the midst of public safety or security incidents.