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Public Administration News  
Philippine Province Launches EServices Facility
Source: http://www.futuregov.asia/articles/2013/apr/17/philippine-province-launches-eservices-facility/
Source Date: Wednesday, April 17, 2013
Focus: Knowledge Management in Government, Institution and HR Management
Country: Philippines
Created: Apr 17, 2013

The Bureau of Internal Revenue (BIRs) District Office in the city of San Fernando, La Union province, recently launched an eServices facility to help taxpayers easily navigate through BIR’s many online services such as e-FPS (e-Filing and Payment System), e-REG (e-Registration), and e-Accreditation among others.

The City of San Fernando is the capital city of La Union and the regional centre of the Ilocos Region. It is located in the Northwest of Luzon Island, one of the three biggest islands in the Philippines.

The facility, which the agency called the e-lounge, is a room similar to that of internet cafés, where taxpayers can access BIR’s e-services free of charge with the BIR district staff guiding users as they go online.

“This facility will provide taxpayers with free internet facility to access the various eServices of the BIR, increase the number of taxpayers availing of the eServices and to improve efficiency of taxpayers’ service,” a spokesperson from BIR said.

In addition, taxpayers can also download 31 interactive forms, as part of BIR’s paper-less transactions.

Meanwhile, Arnel Guballa, BIR regional director in Ilocos, said both the BIR and taxpayers will benefit from the facility because it lessens the burden carried by both parties in their transactions using the regular method.
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