The Waseda University Institute of e-Government in Japan released its ninth annual international e-government rankings of 55 countries last week.
Retaining its position from 2012, Singapore topped the rankings this year, followed by Finland and USA. Factors such as Singapore’s new e-citizen portal, along with the high coverage of fibre-based broadband, upgrades to mobile government, and OneInbox (a secured platform allowing citizens to receive government letters electronically) led to Singapore’s high rank.
Asian nations constitute 40 per cent of the top ten countries this year. Taiwan is ranked eighth, up from tenth in 2012, and Japan has moved from rank eight to rank six. South Korea remains in the top ten at rank four, down from its third position last year.
Australia, however, moved from its seventh position in 2012 to 11th this year.
The 55 nations included in the study are assessed on seven criteria: national portal, presence and mandate of the government CIO, e-services provided to citizens (such as e-voting and e-tax), promotion of e-government, network infrastructure, digital inclusion, and use of ICT for improving internal processes of the government.
The 2013 study identified open data and national ID card programmes as new trends this year. Trends identified in 2012, including cloud computing, mobile technology, social media, and cybersecurity, remained popular amongst governments.
These annual rankings by Waseda University are led by Dr Toshio Obi, Director of Institute of e-Government, in collaboration with the International Academy of CIO. Organisations such as the United Nations, International Telecommunication Union (ITU – the UN’s ICT agency) and the Organisation for Economic Co-operation and Development (OECD) contributed to the assessment.