Home > United Nations Online Network in Public Administration and Finance (UNPAN)
1. Global
Global
2. Africa
Africa
3. Arab States
Arab States
4. Asia & Pacific
Asia & Pacific
5. Europe
Europe
6. Latin America & Caribbean
Latin America & Caribbean
7. North America
North America
UNPAN Asia & Pacific




Public Administration News  
Share
In Kazakhstan Civil Servants Will Be Accountable for Substandard Services
Source: en.trend.az
Source Date: Friday, December 21, 2012
Focus: Institution and HR Management
Country: Kazakhstan
Created: Dec 25, 2012

In Kazakhstan, civil servants will bear responsibility for for poor quality government services, the deputy head of the Presidential Administration Baurzhan Baibek reported on Friday.

He recalled that in past few years steps taken for improvement of provision of public service delivery gave positive results.

"People felt those results on the example of PSC (Public Service Centers - Trend). Though their performance is far from being perfect, still people saw and felt that many of the services (registration, cancellation of registration, obtaining driver license, etc) may be performed quickly and efficiently, " he said.

According to him, the law is primarily directed to the fact that all of the complaints of citizens should be considered on time by government agencies, all the stages of application consideration must be transparent.

As previously reported, the President signed the Law on "Amendments and additions to some legislative acts of the Republic of Kazakhstan for the public service" on Friday.

The law aims at improving the efficiency of the state apparatus, including through the introduction of new mechanisms for the formation, operation and evaluation of personnel of public service.
News Home

 Tag This
 Tell A Friend
 Favorite
del.icio.us digg this Slashdot
Rate:
0 ratings
Views: 396

Comments: 0 Favorited: 0 Bookmarked: 0 Tagged: 0



0 Comments | Login to add comment

Site map | FAQs | Terms and Privacy | Contact Us
Copyright 2008-2010 by UNPAN - United Nations Public Administration Network