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Public Administration News  
Philippine Customs Launches Electronic Monitoring System
Source: http://www.futuregov.asia/articles/2013/jan/23/philippine-customs-launches-electronic-monitoring-/
Source Date: Wednesday, January 23, 2013
Focus: Electronic and Mobile Government
Country: Philippines
Created: Jan 24, 2013

The Bureau of Customs launched the pilot test of its electronic monitoring system as part of its efforts to modernise and streamline Customs procedures.

The pilot test of the electronic monitoring system was launched at the Port of Manila (POM) and the Manila International Container Port (MICP).

According to Customs Commissioner Ruffy Biazon, a series of monitoring and evaluation will be done during its pilot stage so that the system can then be installed later in other major ports in the country.

The system displays, among others, the following information: Entry Number, Status Section Number, Time and Remarks.

For the past couple of years, overcrowding and financial irregularities in transactions are among the biggest challenges plaguing the country’s major ports.

“Hundreds of people daily elbow their way to have their shipments promptly attended to, at times resulting to much delay when papers get misplaced or lost,” the Commissioner said.

With the system in place, the Bureau of Customs expects it will be able to establish a more efficient way of monitoring the status of shipments and have a more convenient and secure way for people to transact and do business at the ports.

“Eradicating red tape, cutting down the number of steps in the processes and reducing the opportunities for human intervention to the barest minimum are our objectives in line with the vision to see a Bureau of Customs not only as a world class Customs administration that Filipinos can be proud of, but one that the People can trust,” Biazon said.

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