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Ghana: E-Payslip Innovation Successful
Source: Government of Ghana (Press Release)
Source Date: Tuesday, February 04, 2014
Focus: Electronic and Mobile Government, ICT for MDGs
Country: Ghana
Created: Feb 05, 2014

The Electronic pay slip (e-pay slips) system introduced by the Controller and Accountant Generals' Department for public sector workers on the mechanised payroll has received a lot of patronage from the public.

So far, more than eleven thousand people have registered and can therefore access their pay slips on the internet.

The Assistant Control Accountant, Isaac Asare who disclosed this to the ISD in an interview at Koforidua was optimistic that the number would go up by the end of the first quarter. It was introduced on the 13th of October 2013 at an annual conference of the department. The E- pay slips would help workers view summary information of their pay slips online using their mobile phones or any internet enabled device.

Mr Asare noted that Ministries, Departments and Agencies (MDAs) as well as head teachers and districts officers were given code numbers and registration numbers to start the registration. Staff who were IT inclined were also trained to help with the registration. "In the case of Secondary Schools, the Information Communication Technology (ICT) teachers were put in charge to register their staff and districts through demonstration in the registration process," he explained.

Workers on Government pay roll could access the pay slip under the website address, www.gogpayslip.com. Mr. Asare reiterated that the site would help workers know in advance their gross, deductions and net payment before getting to the bank.

He, however, outlined some challenges being encountered by the Department. He noted that some people could not have internet access and as such used modems to register workers. "Workers who register under such conditions are therefore charged for the service which should have been free. Some people also present bank accounts with more than 13 digits which the Controller and Accountant General's software does not accept and this poses a problem," he said.

Mr Asare said the "prompt service" which indicated that a subscriber's salary had been sent to the bank sometimes delayed and gave the assurance that the department was working round the clock to ensure that these teething hiccups were ironed out.

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