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UN E-Government Survey in the News  
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Launch of Arabic Version of UN eGovernment Survey 2014 in Bahrain
Source: Ame Info, http://ameinfo.com/blog/company-news/b/bahrain-egovernment/launch-arabic-version-un-egovernment-survey-2014-bahrain/
Source Date: Sunday, October 12, 2014
Focus: Electronic and Mobile Government, ICT for MDGs, Citizen Engagement
Country: Bahrain
Created: Oct 13, 2014

The United Nations Department of Economics and Social Affairs (UNDESA) has released the Arabic version of the UN eGovernment Survey 2014 from the Kingdom of Bahrain after it has been translated into Arabic language, supported by Bahrain, and represented by the eGovernment Authority.

The inauguration ceremony was attended by the Mr. Mohammed Ali Al Qaed Bahrain’s eGovernment Authority CEO, Mr. Vincenzo Aquaro, Chief of eGovernment Branch- Department of Economic and Social Affairs United Nations and Mr. Richard Kerby, Senior Inter-Regional Advisor on eGovernment at the United Nations Department of Economic and Social Affairs, along with senior officers from eGA and media representatives.
The Survey was originally released in English language in June 2014. It is the only report in the world that assesses the egovernment development status of the 193 United Nations Member States and effectively evaluates the great strides taken in Online Service Index (OSI), Telecommunications Infrastructure Index, Human Capital Index (HCI) and eParticipation Index (EPI),with a focus on addressing emerging trends and challenges .
In this occasion, the eGovernment Authority CEO Mohammed Ali Al Qaed welcomed the UN guests and praised the role played by the United Nations in developing the concept of eGovernment and its true applications across the globe.
Al Qaed was pleased to note that Bahrain was selected by the UN to become a platform to launch the Arabic version of the Survey with greater emphasis on eGovernment and its pivotal role in boosting development and bolstering competitiveness. He pointed out this version goes in line with the role played by Bahrain in enhancing the Arabic econtent as per the directives and the unlimited support of our wise leadership.
“This is more evident that countries from all over the world have capitalized on observing data and findings on the eGovernment from the survey, which have made an effective contribution to the improved delivery of public services and capacity-building by utilizing state-of-the-art technologies and enhancing the capacities of public institutions, which has made possible to promote all tertiary sectors in line with the adoption of an innovative approach in public administration and improve the quality of public service delivery,” AlQaed stated.
“The availability of the content of the Survey in Arabic language reflects the keenness of the United Nations in developing the rankings of the member states in the next report as a tool designed to measure the performance of States in eGovernment, seen as an initiative in the eGA’s objectives to ensure the delivery of support and assistance for States in developing public services through the optimal utilization of technology,” AlQaed added.
Al Qaed also stated, “The announcement of the UNDESA on the launch of the Arabic version of this global survey from Manama reaffirms the UN’s confidence in Bahrain’s development process and performance in eGovernment, and we in turn our constant efforts are made to sustain cooperation.” He also mentioned: “The UN will organize a visit to the Kingdom for delegates representing the United Nations Member States to benefit from Bahrain’s experience in eGovernment. All visiting countries and delegations expressed their wishes to visit Bahrain again in order to maximize benefits from Bahrain’s successful experience in eGovernment Indexes 2014.”
Al Qaed added: “This launch is a part of a rich history of cooperation with the UN started when Bahrain was elected as member of the United Nations Global Alliance for ICT and Development Forum (UN GAID) during the fifth GAID Global Forum held in December 2010 on the basis of its successful experience in areas covering ICT and eservices. Besides Bahrain’s participation in various events, workshops along with UN visits organized to Bahrain, and Bahrain’s hosting to the meeting of UN GAID members held in 2010, maintained through the global workshop organized by Bahrain for international experts to discuss the outlook of the survey 2014, then attending the closed meeting held in New York. In addition to Bahrain hosting the United Nations Public Service Forum 2013 was held in for the first time in the Middle East.”
In conclusion , AlQaed pointed out that Bahrain has a successful and feasible experience to follow due to its valuable asset coupled with its proven track records of achievements and clarity of vision and mission, in addition to the support of the Bahrain’s wise leadership, in line with an established framework to capitalize on the available resources under the supervision of His Highness Shaikh Mohammed bin Mubarak Al Khalifa, Deputy Prime Minister, Chairman of the Supreme Committee for Information and Communication Technology.
Mr. Vincenzo Aquaro, Chief of eGovernment Branch – DPADM Department of Economic and Social Affairs United Nations thanked the Government of Bahrain, represented by eGovernment Authority for translating the 2014 UN eGovernment Survey into Arabic. He praised the achievement of Bahrain in this year’s survey on international and GCC levels, where he mentioned that Bahrain was the only Arab country to be ranked among the top 20 countries worldwide in the online services, and the only Arab country to be ranked among the top 10 countries worldwide in the Web Measurement Index since 2010.
Mr. Aquaro mentioned: “This year’s survey theme is addressing the challenges faced our societies, and the UN eGov survey is considered to be a powerful tool for development in addition to protecting the environment and promoting social and economic programs. He also added that the survey must be placed in the context of the sustainable development plans of each country.”
Mr. Richard Kerby, Senior Inter-Regional Advisor on eGovernment at the United Nations Department of Economic and Social Affairs, highlighted in his presentation the methodologies of this year’s survey and changes occurred on the indexes. He mentioned that Bahrain has remarkably improved this year in comparison to 2012 survey’s in the Telecommunications and Human Capital Indexes, and he expected further advancements for Bahrain in the coming survey.
Mr. Kerby praised the GCC efforts in the eGovernment field, as a result, GCC surpassed the worldwide average in the online services index and eparticipation, and also exceeded the European average in the eGovernment. 

In conclusion, Mr. Kerby highlighted the main successful factors of Bahrain’s achievement this year, which involved the support of leadership in implementing the appropriate strategies to develop the government services by providing it electronically through various channels.
It would be noted that the UN eGovernment Survey 2014 has ranked Bahrain 7th on the online services Index with 93% as it was rated at the forefront of five geographic regions achieving rank number 18 worldwide in eGovernment Readiness Index and 1st on the Arab and Middle East countries with its general index outcome.
The United Nations E-Government Survey is produced every two years, and provides a detailed description of the Countries’ comparative experiences, conducted by international experts and professionals.
The United Nations E-Government Survey is the product of a huge effort made by the task group to assess the e-government development status of the 193 United Nations Member States and over one thousand government websites, along with an overview of valuable experiences in this field.

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