Last year South Korea ranked first in global e-government ranking among all the countries in the world according to the United Nations E-Government Survey 2010, with the US in second place. The UN E-Government Survey provides a bi-annual assessment of national online services, telecommunication infrastructure and human capital of 192 Member States.
These were some of the questions that were discussed earlier this month at an Expert Group Meeting (EGM) on the topic "E-Government Survey: Towards a more citizen-centric approach” held in New York, on 6th and 7th December 2010. It was organized by the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA), and I served as a co-facilitator for one of the sessions. The purpose of the meeting was to provide a forum for discussion for experts to examine the Survey’s methodology, in light of current trends in e-government programs. The meeting also discussed emerging issues such as user take-up, enterprise architecture, interoperability, back-office reform, and open government data initiatives. The objective of the meeting was to provide advice and recommendations on how to integrate these issues into the 2012 edition of UN e-Government Survey.
The Survey tracks progress of the 192 Member States in implementing e-government programs and measures and compares their state of e-government development via the Global e-Government Development Index as the barometer...
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