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U.S.: CIO Council Releases Federal Shared Services Implementation Guide
Source: http://cio.gov/
Source Date: Tuesday, April 16, 2013
Focus: Electronic and Mobile Government
Country: United States
Created: Apr 22, 2013

The CIO Council is releasing a Federal Shared Services Implementation Guide today that continues to build on the Federal IT Shared Services Strategy that was released last May. Implementing shared services is a compelling approach for Federal agencies today that are facing growing mission requirements in an environment of declining resources.

This guide provides implementation guidance to help agencies move toward a “Shared-First” culture. It represents the start of the discussion and actions that each agency needs to take in order to determine the future design and performance of their organization.

Included in this guide is a high level process and key considerations for defining, establishing, and implementing interagency shared services to help achieve organizational goals, improve performance, increase return on investment, and promote innovation. It includes specific steps that should be considered for identifying shared services candidates, making the business case, examining potential funding models, and using agency agreements. It also discusses some of the key challenges that agencies should expect along the way. In addition, the guide addresses shared services roles and responsibilities; the creation, governance, funding and implementation of shared services through associated lines of business (LOBs); and the use of the new, online, Federal Shared Services Catalog – Uncle Sam’s List.

There are currently multiple opportunities to implement IT shared services government-wide – a step that is likely to produce significant cost savings or cost avoidance and yield improvements in agency operations. The new fiscal reality being faced by the Federal Government is continuing to push agencies to innovate with less – a prospect that is much easier to achieve by leveraging shared government services. Consequently, when a Shared-First approach is implemented in concert with PortfolioStat reviews, standardized architecture methods, and digital government planning concepts, agencies will have a stronger set of tools by which to innovate with less.

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