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US: GovDelivery Helps GSA Roll Out Real-Time Government Notifications
Source: prweb.com
Source Date: Thursday, September 23, 2010
Focus: Citizens’ Service Delivery
Country: United States
Created: Sep 23, 2010

The General Services Administration (GSA) today announced the launch of real-time government notifications on its award-winning USA.gov website.

The website, powered by GovDelivery, is located at http://notifications.usa.gov and allows the public to find, search, and sign up for real-time updates from the federal government.

The menu supplies users with a live stream of content and a Twitter-like search capability, as well as a filterable view of information and subscriptions available across the federal government. Any federal agency can add its notifications to the site, which can be accessed at http://notifications.usa.gov.

“Citizen service and engagement starts with effective proactive communication, and GovDelivery is thrilled to be part of this innovative effort to give the public better access to real-time information from across the federal government,” said Scott Burns, CEO of GovDelivery. “Every day, more than 10,000 people sign up to receive information directly from the government through the GovDelivery platform, and this new capability allows an even broader audience to see and sign up for critical government updates.”

“This new service makes it easier for the public to see what new information government is posting on any given topic in real time and makes it simple for people to register ongoing updates on topics of interest,” said Dave McClure, GSA Associate Administrator of Citizen Services and Innovative Technologies.”USA.gov’s recently upgraded search functionality allows the public to search for information across the entire federal government with ease, and this new capability complements that broad search by allowing the public to see the most-current federal updates on issues ranging from egg recalls and emergency alerts to health reform and foreign policy.”

This new capability has two direct benefits for the public. First, anyone visiting the site can search for information that is directly relevant to them and see the most recent updates coming out from all participating federal agencies. For example, a search on “Hurricane” might yield results from the National Weather Service, FEMA, EPA, and other agencies responding to or reporting on hurricanes. Second, once information of value is found, the citizen can register to receive ongoing updates on the topic directly from the appropriate federal agencies by email, SMS, or RSS feed depending on what channels the agency is using.

About GovDelivery
GovDelivery is the leading provider of government-to-citizen communication solutions. GovDelivery’s digital subscription management solution provides organizations with a fully-automated, on-demand public communication system. Organizations using GovDelivery provide the public with better service and access to relevant information by proactively delivering new information through email, text alerts, RSS and social media channels. GovDelivery’s clients include the U.S. Departments of Defense, State, Labor, Transportation, Treasury, Homeland Security, Health and Human Services, state agencies across more than 30 states, the cities of Washington, D.C., Minneapolis, and hundreds of other organizations across the public sector. GovDelivery is a partner company of Internet Capital Group (Nasdaq: ICGE). For more information, visit www.govdelivery.com.

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