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China Provides Satisfying Legal Services via Internet
Source: http://www.news.cn
Source Date: Monday, May 20, 2019
Focus: Citizen Engagement
Country: China
Created: May 21, 2019

China's government-run website has provided satisfying legal services to the public via the Internet in the past year, with user satisfaction reaching 90.8 percent.

The 12348 website was launched by Ministry of Justice in May 2018, and has seen 170 million log-ins, and more than 6 million registered users, with about 700,000 cases being handled online and around 5 million inquiries made, according to a press conference held by the ministry Monday.

A total of 922 people, including lawyers, notaries and legal aid workers, were selected by the ministry to form a team which aims to offer timely and authoritative legal services to the public through the website.

The website on Monday also launched an English channel, a new page to offer legal assistance for migrant workers and a map of legal service institutions across the country.

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