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Singapore: SingPost Boosts Investment in E-commerce Logistics, Enhances Services
Source: news.xinhuanet.com
Source Date: Wednesday, October 15, 2014
Focus: Electronic and Mobile Government
Country: Singapore
Created: Oct 21, 2014

Singapore Post announced enhancements to its online service and self-service parcel stations on Wednesday, one day after it unveiled plans to build a modern e-commerce logistics hub.


SingPost, which has been making efforts to grow its e-commerce logistics as it faced challenges in traditional services, said that it has launched a mobile app for its self-service parcel stations which is known as POPStation.


The application will allow users to unlock the parcel lockers with a swipe on their gadgets, and track their parcels and receive alerts.


SingPost launched the POPStations services in April 2013 and has since expanded them to more than 70 locations across the island. The self-service parcel stations, monitored with cameras, can be accessed round the clock.


Consumers can now purchase parcel services through a booking service website. It is also partnering with e-commerce companies to allow consumers to pay for their purchases with stored-value cards and return parcels to sellers.


Separately, SingPost announced on Tuesday that it is building an e-commerce logistics hub at the cost of 182 million Singapore dollars (1.42 million U.S. dollars). The facility will have a three-story building with the first floor housing automated parcel sorting operations and the rest floors as storage space.


SingPost said the facility, which is expected to be fully operational in the second half of 2016, will be the first of its kind in Southeast Asia.


When Chinese e-commerce giant Alibaba announced in May this year that it is acquiring a 10.35 percent stake in SingPost at the cost of 250 million U.S. dollars, they also announced that the two sides signed a memorandum of understanding to explore the possibility of a joint venture in the area of international e- commerce logistics.


SingPost is one of the largest post service providers in Southeast Asia with an extensive network. The latest information shows that e-commerce and related services contribute 26 percent of the revenues of SingPost.

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