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Public Administration News  
Australian State Government Eases Search Across Platforms
Source: futuregov.asia
Source Date: Wednesday, December 04, 2013
Focus: Electronic and Mobile Government, ICT for MDGs, Internet Governance
Country: Australia
Created: Dec 10, 2013

Employees of the Department of State Development Business and Innovation (DSDBI) at the Victoria State Government in Australia will soon be able to easily search through large volumes of data stored across multiple internal databases and external sources.


Like all government agencies, DSDBI has information stored in a number of systems, such as their intranet, shared network drives, Salesforce, and HP TRIM which is a records management system.


Besides these internal sources, the department’s users have to regularly search for information in web sites of Australian Bureau of Statistics, Victoria Online and DSDBI, as well as Hansard that stores all edited transcripts of debates in the Senate, House of Representatives, Federation Chamber and parliamentary committees.


The staff found it challenging and time consuming to find the information they needed. Each source contains large volumes of data in a variety of formats and has its own search capabilities and restrictions.


With the help of local partner Microsearch, DSDBI deployed HP Intelligent Data Operating Layer (IDOL), a scalable, secure and cloud-based platform that gives users a single point of access to all content sources.


The solution searches through all data repositories regardless of its format - including audio, video, images, social media, email, and web content.


A more sophisticated search feature is also introduced so users can do advanced filtering, relevant and contextual search results, and concept cloud visualisation.


According to DSDBI’s Chief Information Security Officer Dr Suresh Hungenahally, the new search solution has changed the way users are working. Instead of searching a number of different but important sources, users now have quick single access to all the information they need at their fingertips.


“This is a classic example of what HP IDOL can do for modern organisations,” said Rohit de Souza, General Manager, Information Analytics, HP Autonomy. “Dealing with a multitude of distributed data siloes is challenging for both administrators and end users—HP IDOL tackles that frustration head on.”

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