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Public Administration News  
Indonesia: SMS Service for Health Launched in Its Province
Source: http://www.futuregov.asia
Source Date: Wednesday, April 17, 2013
Focus: Electronic and Mobile Government, Institution and HR Management, Internet Governance
Country: Indonesia
Created: Apr 23, 2013

The Bantul Administration in Yogyakarta, Indonesia yesterday launched short message service (SMS) for citizens to file complaints or suggestions regarding the public health service in Yogyakarta.


Bantul is a town and a capital of Bantul regency, located about 10 kilometre to the South of Yogyakarta in the centre of Java Island.


Bantul Deputy Regent Sumarno said that the local health authorities will use all suggestions to improve the services and shape the policies.


“We have started this service for all the people of Yogyakarta [province] not just Bantul,” Sumarno said.


Yogyakarta Deputy Governor Paku Alam IX said the new service was expected to help poor citizens, who cannot reach out to public healthcare, to access to health services.


The new SMS number is 08112741000.
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