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Public Administration News  
Queensland Gov Cleans Up ICT “Mess”
Source: futuregov.asia
Source Date: Monday, November 05, 2012
Focus: Institution and HR Management
Country: Australia
Created: Nov 06, 2012

Red flags are being raised about the return-on-investment (ROI) for technology procurement in Queensland – with the Minister for Technology, Ros Bates, warning it may cost between $US3.7 billion (AUD$3.7 billion) to US$6 billion (AUD$6 billion) to clean up a “current mess.”

Minister Bates has told a recent Queensland Government Estimates Committee Hearing that an interim ICT audit of ICT systems has “uncovered a mess of mismatched, miscellaneous and duplicated systems that in many cases have been patched beyond proper repair.”

Minister Bates, a keynote speaker at the industry’s flagship FutureGov Forum, Queensland (Tuesday, 4th December 2012, Brisbane), said an interim audit showed that 17 per cent of technologies within the Queensland government are either on “extended support or are currently unsupported.”

This audit uncovered, for example, that there were 128 case management systems, 190 financial management systems and 109 document and record management systems.

The estimated cost of operating these systems alone is estimated at more than US$80 million (AUD$80 million) annually.

Concerns remain that about 10 per cent of the state government network is in poor technical condition. This has required urgent replacement at a cost of approximately US$196 million (AUD$196 million), Minister Bates said.

Queensland’s latest ICT audit lays the groundwork for technology and communications procurement reforms in 2012-2013. Officials are seeking to cut back on duplication, and cost over-runs, while bridging the divide between procurement and government service delivery.

During recent initiatives, incoming Premier, Campbell Newman (National Liberal Party), appointed Ray Stevens, as an Assistant Minister advising his administration on digital and open government reforms.

The Premier weighed in behind “Open Data” initiatives – under moves to make data more readily accessible to citizens and the industry.

He said the aim is to build up “Open Government,” at the same time, offering access to information collected across regions, in all kinds of formats, and for all kinds of reasons.

In the past, governments gave away land to stimulate economic development. “Now information is the new currency,” Premier Newman observed.

During 2012-2013, the Queensland government has earmarked funding for wide-ranging projects. Among these, funding is being allocated for eHealth clinical systems and ICT infrastructure upgrades.

Other projects include modernising agencies’ enterprise information management systems, rolling out a digital integrated traffic camera system, and offering top-up funds for a computer-aided dispatch system.

ICT procurement comes under the spotlight at the FutureGov Forum Queensland, Tuesday 4th December 2012, Brisbane. Exclusive presentations feature Minister Ros Bates, Queensland GCIO, Professor Peter Grant, and Assistant Minister Ray Stevens.
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