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India: Officials Learn Importance Of E-Government
Source: http://timesofindia.indiatimes.com/city/chandigarh/Officials-learn-importance-of-e-governance/articleshow/17040940.cms
Source Date: Thursday, November 01, 2012
Country: India
Created: Nov 01, 2012

To facilitate the expansion of e-governance among UT officials, an exclusive two day training of UT officials on e-governance began on Wednesday at SPIC - Centre of Excellence, PEC Campus.

Department of Information Technology, Chandigarh administration organized the training programme under the National e-Governance Plan with an objective to sensitize departments about the role of e-governance, which is to bring the benefits of information and communication technology to ensure transparent, timely and hassle free delivery of services.

E-governance has increased the government's accountability to citizens, providing greater public access to information and has proved to be a more efficient and cost-effective way of governance.

The training aims at providing an introduction to the essential process steps for enabling e-services. It introduced the participants to the terminologies with reference to the various process stages of e-services projects. With application of information technology to government processes, a strong and effective information chain can be established that can help optimum resource utilization.

Dr J K Suri, training facilitator, focused on providing insight into the concept of e-governance to officials and gave them an overview of the necessary tools for conceptualizing, developing, implementing and managing e-governance projects. He said with application of IT to government processes, a strong and effective information chain can be established that can help optimum resource utilization.

He focused on building integrated service delivery models based on meeting customer needs more efficiently, which would, eventually, improve the citizen's experience in government transactions, reducing time and costs.
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