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Public Administration News  
Singapore Launches HDB Mobile Website
Source: thegovmonitor.com
Source Date: Wednesday, October 06, 2010
Focus: Electronic and Mobile Government, ICT for MDGs
Country: Singapore
Created: Oct 11, 2010

The HDB InfoWEB, one of three website winners in the inaugural Singapore Government Web Excellence Award 2009, launched its mobile-friendly site, known as Mobile@HDB today.

Our customers will now have a convenient, one-stop access to a range of HDB’s services using their mobile devices.

Some of the latest applications on Mobile@HDB include the following:

* Buying a New Flat. Home buyers can now check for the results of their sales application, the flats that are available for selection, and also check on the probable completion dates of their new flats.

* Buying a Resale Flat. Home buyers can now check on resale transaction prices on the go. This will be a useful feature especially when they are out viewing resale flats at various locations. They could also check on the ethnic quota, work out a financial plan, and the distance between HDB blocks to qualify for CPF housing grants for living close to parents/children.

* Others. The public can also use our Where2Shop application to find out where to shop and eat in the heartland. They could also check on the status of HDB’s upgrading programmes, and follow us with our latest news and events.

The full list of mobile applications is attached in Annex A.

First launched in 1995 as a simple informational channel, the HDB InfoWEB is now a one-stop end-to-end service point for online customers. From flat buyers to flat owners, and from motorists to commercial tenants, HDB InfoWEB is a comprehensive portal serving a large customer base with diverse needs. With over 1,000 web pages and more than 160 easy to use e-services, it has attracted more than 21 million pageviews today.

The Mobile@HDB complements HDB InfoWEB, and our customers will enjoy on-the-go convenience of using their mobile phone to access useful information and services at this URL mobile.hdb.gov.sg.

Mrs Cheong Koon Hean, CEO(HDB) said, “At HDB, we are constantly innovating and adopting the latest technologies to serve our customers better. With more and more people using mobile devices, we see Mobile@HDB as an important value adding service to our residents and customers. From buying a new flat to looking for a place to shop or eat, you can now get the latest updates and information on the go. We would also like our customers to give us their feedback on the new mobile applications, as this will help us to further improve our services.” 

Mobile Service:  Brief Description
Distance Enquiry for CPF Housing Grant for Family: Check whether two HDB blocks are in the same town or within 2 km from each other
Enquiry on Buyer’s eligibility under the Ethnic Group and SPR Quota: Check buyer’s eligibility to buy a flat in a particular block under the Ethnic Integration Policy and SPR Quota
Flats for Selection: Check flats available for selection
Resale Flat Prices: Check past year resale transacted prices.
Results of Sales Application: Check results of your sales application
Numbers of applications received: Check the number of applications received for the various sales exercises.
Probable Completion Date: Check probable completion date of flat booked by buyer
Resale Financial Plan: Work out an estimated financial plan for the resale flat you intend to buy
HDB’s upgrading/estate renewal programme: Check status of HDB’s upgrading/estate renewal programme
HLE status enquiry: Check status of HLE application.
iFAQs: Obtain answers to your frequently asked questions
Where2Shop@HDB: Discover the best variety in shops and eating outlets among HDB heartland shops
News & Events: Catch the latest HDB news and events
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