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UAE: SEDD Launches New Services on Website, In Line With E-Government Vision
Source: ameinfo.com
Source Date: Saturday, October 23, 2010
Country: United Arab Emirates
Created: Oct 25, 2010

As part of its ongoing efforts to make the best use of modern technology to provide the best services for its clients and investors, the Sharjah Economic Development Department (SEDD) launched new e-Services on its revamped website that aim to facilitate communication with investors and enable them to access the department's services with ease. 

Since the recent renovation of its website, SEDD has been working on launching a range of new services. The first new services included investor licence inquiries, payment voucher print outs, investor registration via Internet, and government department licences inquiries.

The SEDD website also allows visitors access to SEDD procedures, economic reports published by the Department, the latest decisions and news about the Department, and inquiries about companies operating within the emirate of Sharjah.

To enhance communication with investors, SEDD has also added 'Ask the Economic Expert' and 'Ask the Legal Expert' services to its new website, enabling investors to communicate online with the Department's experts to get the necessary information and details about SEDD services. Short Message Services (SMS) were launched to enable investors to track status changes and enable the Department to communicate directly with them, and the website also offers a careers portal, along with comments and suggestions links.

Speaking of the new services, Ms Youmna Al Noman, Director of SEDD's IT Department, said, "The launch of SEDD's new-look website reflects the great technological development being witnessed in Sharjah, thanks to the support and directives of HH the Ruler of Sharjah and the follow-up of HH the Crown Prince for the e-Government project, as well as the SEDD's transition into the realm of e-Services."

She added that these are the first in a range of e-Services that SEDD plans to introduce via its website to facilitate the paperwork process for investors, and that other, similar services will be introduced within the framework of the Department's strategy of increasing the prevalence of e-Services and achieving the target of 70% of services to be provided online by the end of 2011.

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