DUBAI — The UAE federal e-government project is all set for
a big launch at GITEX on October 17. The portal will deliver easier and
efficient services to citizens and businesses, according to a senior official
of October 17, the UAE federal e-government is to be officially launched at the
GITEX exhibition, spanning 50 federal entities and seven local governments,”
Salem Al Shair, Director-General, General Information Authority, told
delay in launching the nearly Dh2.3-billion online portal, which faced drops and
suspensions since being first proposed in 2003, has led to the UAE’s downgrade
in e-government readiness on the international scale from position 32 in 2008 to
49 in 2010.
the federal e-platform has become indispensable under the UAE 2011-13 strategy
and 2021 vision to promote an accountable, lean, innovative, and forward-looking
government,” he said.
website, covering both federal and local services, creates effective
collaboration across ministries, authorities, departments and councils federally
and locally, and enables the government to provide better, easier and more
efficient services via advanced channels to citizens, residents, visitors and
businesses in the UAE.
said the project had a larger role to play in improving the lives of people.
programme allows the public to positively take part in the decision making
process by submitting their comments and views on the quality of services and
through the various electronic
In pursuit of a ‘connected government’, the UAE eGovernment will develop
standards and shared services that contribute to strengthening the integration
among the government entities. “Over 3,000 local services are to be available on
the UAE e-government website by next year,” he said.
vital milestone portal, adopting the second generation of the internet known as
web2.0, has three electronic wallets in which users can assemble their
the service wallet, ‘My Services’ users can keep their most used and most
relevant services. In the mail wallet, ‘My Mail’ users can keep their mail
accounts in one corner for easy management.
the social networks wallet, users can keep and manage their own accounts on
Facebook, Twitter, Youtube and other SN websites,” Shair explained. Not only
does the federal portal present an interactive map showing the locations of
important attractions and government headquarters in the UAE, but also includes
an inclusive government directory where all the addresses and contact numbers of
the UAE ministries, federal and local entities, and officials are
the UAE Federal eGovernment provides a list of services under the concept of
‘Cloud Computing’ which is a model for enabling convenient, on-demand network
access to a shared pool of configurable computing resources.
networks, servers, storage, applications and services accessible can be rapidly
provisioned and released with minimal management effort or service provider
interaction,” he said. Meanwhile, for Emirates national ID card purposes the
e-government portal can be used to provide timely, fast and secure
customer needs not go in circles to submit copies of certain documents for
verification; everything will be done electronically and automatically within
the departments concerned,” Shair said.