Department of Information and e-Government gears to
launch more than 400 services in four years
Sharjah, October 3, 2010: After two years of preparation and
planning, the Department of Information and e-Government, Government of Sharjah,
is ready to unveil the e-Government portal www.sharjah.ae.
The portal, to be launched on October 5, will offer information on Sharjah
eGovernment and proposed eServices in the Emirate of Sharjah. Initially, the
portal will offer only information, but in the next phase, 14 e-Services from 7
Sharjah departments will be offered through the portal, and more will be added
over the next few months.
Mr. Mubarak Belaswad Mubarak, Director General of the
Department of Information and e-Government and head of the
e-Government Committee in Sharjah, said: "It is a matter of great pride
for us to unveil the e-Government portal, as it represents Sharjah's entry into
the world of e-Governance and e-Services."
The e-Government Committee of Sharjah, which has been working directly under
the Executive Council, has put together a five-year plan that aims to increase
the number of eServices offered through the portal to more than 400 services by
Mr. Mubarak said the e-Government portal has been launched after studying the
experiences of some the world's most successful e-governments, and is powered by
technology and solutions supplied by some of the world's best companies.
"The portal has been designed along best practices from leading
e-governments, including Singapore," said Mr. Mubarak. "We will soon be signing
a Memorandum of Understanding with Singapore e-Government to exchange expertise
"A readiness report has been circulated, and all departments have been issued
guidelines and standards to be followed when they migrate to online systems,"
said Mr. Mubarak. "Various departments are now busy preparing to automate their
services, in keeping with the goal of Sharjah Government to provide most
services online through the new and advanced portal."
The Department of Information and e-Government began working on the
e-Government project in 2008, starting with the laborious process of document
preparation, with the support of a leading global consultant. The next step was
to build the infrastructure and some of the world's most reputed IT companies
were contracted to supply the hardware and software solutions. The Department
then began a dialogue with different government departments in Sharjah to
familiarize them with the systems, procedures and uniform standards that are key
to a successful e-Government.
"From the start, we have set our standards high, and benchmarked best
practices that have helped countries achieve great success in the field of
e-Government. We are confident this approach will help us achieve our goals and
make our portal one of the most advanced in the region," added Mr. Mubarak.