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Dubai Health Authority Unveils its New Website at Gitex 2010
Source: ameinfo.com
Source Date: Sunday, October 17, 2010
Focus: ICT for MDGs
Country: United Arab Emirates
Created: Oct 19, 2010

The Dubai Health Authority (DHA) unveiled today the new DHA website which was presented for the first time at the Gitex technology conference. The website, www.dha.gov.ae, has been designed keeping e-government requirements in mind and with the launch of this website; DHA is now one of the few government institutions in Dubai which provides complete comprehensive customer focussed information through its website.

12 new sub-sites launched

Moreover, the main website has 12 sub-sites linked to it including Dubai Hospital, Rashid Hospital, Al Wasl Hospital, DHA Medical Education, DHA Health Regulation etc.

His Excellency Qadhi Saeed Al Murooshid, Director General of the DHA, said, "As the strategic health authority of Dubai, we wanted to ensure that we tailor our information to meet the needs of different stakeholders. Thus the website has a separate interface which provides specific information for users such as patients, investors, students, researchers, employees and professionals. Moreover, we have revamped our online interface for important health services such as the medical fitness tests which is compulsory for all expatriates living and working in Dubai and this feature will benefit a large percentage of the population in Dubai."

Enhanced Medical Fitness interface for the public

With the implementation of the new medical fitness interface, now a customer simply has to type his/her healthcare number and occupation and the system will automatically propose packages for the customer, based upon his/her job description.

The system can also provide package options, depending on the urgency level.

This means the customer no longer needs to navigate and search for the tests required as the website will provide all the details.

Once the customer has selected the requisite package, payment can be made online and the customer can choose the nearest health centre to go and conduct the tests.

Through the already existing integration with Dubai Naturalization and Immigration Department (DNRD) the results of the tests are sent online to DNRD.

"Issuance and renewal of work and residency visas is a very important feature which affects a large part of the population in Dubai and therefore we revamped this interface to make it as customer friendly as possible," said Al Murooshid.

Search options for physician/ facility/ pharmacy in Dubai

The new DHA website has a feature which allows a customer to search for any public or private health centre, hospital, physician or pharmacy in the Emirate of Dubai. "We consider the private sector to be our partners and not our competitors and thus the aim of the website is to provide complete health information to the public, regardless of whether they choose to seek services through the private or the public sector," said Al Murooshid.

Keeping this aim in mind, in future, the DHA will work to towards further integration with the private sector to expand its scope of services on the website

Enhanced Patient record system

The new website also has an enhanced online patient record system so that patients can access to medical records online. Mubaraka Ibrahim, Director of IT at the DHA, said, "Keeping in mind the growing emergence of online patient medical record systems, we have enhanced this feature which allows patients using DHA health facilities to book and reschedule their appointments, check their results, access medical reports and medication online and transfer their medical file from one DHA health centre to another."

Renewal/ Issuance of health professionals/ facility license

For the ease of the healthcare sector in Dubai, the DHA has launched a dedicated DHA regulation sub-site so that health facilities and professionals can obtain specific information they require from the sub-site. Health professionals can issue or renew their licenses online and facilities can renew their licenses online using this system.

Other features like Google maps

The new website also has a host of other features such as alerts and notifications. All DHA facilities are marked on Google maps and users can pull out any information they like in the Really Simple Syndication (RSS) format.
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