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Shaikh Ahmed bin Atteyatallah: Involving and Hearing all Stakeholders will Achieve Sustainable Development
Source: eGA Press Team
Source Date: Wednesday, June 30, 2010
Focus: Institution and HR Management
Country: Bahrain
Created: Jun 30, 2010

Speaking in the Ministerial Panel Discussion on the Role of the Public Sector in Achieving the Millennium Development Goals

Shaikh Ahmed bin Atteyatallah: Involving and Hearing all Stakeholders will Achieve Sustainable Development

His Excellency Shaikh Ahmed bin Atteyatallah Al Khalifa, Minister of Cabinet Affairs participated in a panel discussion for ministers and senior officials responsible of their countries public service and information and communication technology, which was held as part of the activities of the United Nations Day for Public Service 2010 in the city of Barcelona, Spain.

The participants discussed a number of topics and issues on how to support innovation in public sectors to achieve the Millennium Development Goals (MDGs) launched by the UN Organization.

Shaikh Ahmed bin Atteyatallah Al Khalifa stated during the session: Public sector representatives in all countries in the world should pursue a policy of engaging the public in decision-making, pointing out that the Kingdom of Bahrain has used this direction by opening the door for the public to submit their views and proposals on all issues through the electronic blogs launched on the eGovernment portal on the Internet.

His Excellency stressed on the importance of open communication between the leadership and the public in any country to achieve development and to overcome challenges, in addition to creating a partnership with the private sector to implement joint projects that benefit everyone.

He also pointed to the importance accessing the younger generation through the use of the social networking sites and tools (web 2.0) for hearing their views in the change aspired to take place in the community, and to be part of the country’s national project.

With regards to the leadership role in promoting creativity in the public sector, the Minister of Cabinet Affairs stated that the Kingdom of Bahrain has been always keen to involve all sectors of the society including civil society institutions, the business sector, in addition to the public in the preparation of the previous eGovernment strategy. He also referred to the Kingdom’s continuation to the same approach in the preparation of the new national strategy. In addition to enabling all sectors to innovate in their domains with excellence and distinctively, in order to benefit from the accumulated experience and get the necessary appreciation of being responsible for success. Thus, all sectors of society can contribute to the success.

Shaikh Atteyatallah stated: "It is very important as a government to encourage creativity and achieve leadership and excellence, as well as creating an suitable environment for the public, provide infrastructure and develop visions and constructive plans for achieving sustainable development in our countries.

His Excellency suggested to the United Nations to establish indicators to measure the extent of the obligation of States and their achievement to the Millennium Development Goals. He noted that the United Nations can establish a special award for this purpose to be given in the United Nations Day for public service where senior officials from all the world are present. Shaikh Atteyatallah confirmed that this would encourage States to compete with each other to achieve these goals as soon as possible.

For his part, Mr. Mohammed Ali Al Qaed the Chief Executive Officer of the eGovernment Authority discussed during the session: The Kingdom of Bahrain attaches great importance to the views of the public in the planning and execution of programs, where we are examining customer satisfaction with our services twice a year, and we adjust our plans based on the wishes and needs of the public.

He also stated that: We launched the (Customer Charter) for our services and channels, to ensure quality service to the public as quickly and less costly as possible and avoid time and effort wasting. In addition to our focus on building the capacity of public sector employees to deal with modern technology and train them to listen to people’s proposals and criticism
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