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Botswana: BOCRA Cracks Whip on Hospitality Industry
Source: Government info - By John Churu, Gaborone, Botswana
Source Date: Thursday, October 09, 2014
Focus: Knowledge Management in Government
Country: Botswana
Created: Oct 09, 2014

BOCRA says the guidelines prescribe the following: minimum bandwidth to be acquired by various facilities, network security and monitoring measures, maintenance and upgrade of the networks, availability of Information Technology personnel and Universal internet coverage in the facilities.

If the hospitality facility has video conferencing facilities, they should subscribe for additional bandwidth on demand particularly during events such as workshops to cater for applications that require high bandwidth or to accommodate a large number of connections.

“These prescribed requirements are meant to improve the quality of service for broadband internet and ensure an enhanced user experience,” said Nyelesi in a statement.

He added that subscriptions to the prescribed bandwidth capacities will ensure that hospitality facilities harness the benefit of broadband for optimal service delivery. According to BOCRA, the organization urges the Service Providers for internet to encourage uptake of appropriate bandwidths as prescribed in the Guidelines.

“Hospitality facilities are also urged to liaise with their respective Service Providers to acquire appropriate bandwidths. The Guidelines should be used as a reference tool by all the concerned stakeholders in the hospitality industry.”

BOCRA said it will closely monitor compliance to these guidelines “To ensure that communication services are available at desirable standards in line with compliance and consumer protection requirements.”     

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