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South Africa: Building A Better South Africa with Advanced Analytics
Source: Businessfriend News
Source Date: Monday, August 19, 2013
Focus: Electronic and Mobile Government, ICT for MDGs, Thematic Website, Knowledge Management in Government, Citizen Engagement
Country: South Africa
Created: Aug 19, 2013

More importantly, information that can be brought together and mined for the deep insights and intelligence that will help government deliver on its key national outcomes.
I am talking about information management that can consolidate government’s data sources, and the use of predictive analytics to increase efficiencies, combat fraud and maximise public sector effectiveness for citizens, or, as government calls it, a process of Planning, Monitoring and Evaluation.
The use of analytics within the public domain has matured since the days when it was only used for reporting purposes.
Most public sector agencies are still in the early stages of information management adoption and implementations, using historical data to report and influence decision making.
True analytics however can go beyond simply understanding the past towards guiding us in building the better future.
It has the ability to shape strategies and influence policy-making, by allowing government to better understand, use and protect its data, regardless of volume, condition, state or location.
For example, by bringing together the information it has within various departments and agencies, government can make a significant and positive impact on improving performance, tracking expenditures and even focusing on areas of non-compliance.
From an internal audit point of view, processes that have relied on manually sifting through information can be simplified and updated through deploying evidence based decision making solutions, underpinned on strong analytical platforms.
This is the power of true analytics – not only making sense of the past, but also providing that crystal ball that will help government forecast and predict the challenges of tomorrow; transforming service delivery excellence within the public service.
Written By Kroshlen Moodley, SAS General Manager: Public Sector and Utilities
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