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Public Service Research and Innovation - A Quest for Sustained Service Delivery (Browse Events by Calendar)
Start Date: Mar 04, 2013
End Date: Mar 07, 2013
Venue: Pretoria
Description: The Commonwealth Association for Public Administration and Management (CAPAM) is pleased to announce that they are co-hosting a Regional Thematic Leadership conference with the Public Administration and Management Academy (PALAMA) in South Africa.


CAPAM is a member supported non-for-profit association devoted to enhancing good governance and excellence in public administration across the Commonwealth. This is achieved through focused research and the delivery of expert workshops, learning programmes and thematic conferences.

Conference Theme: Public Service Research and Innovation; A Quest for Sustained Service Delivery

Within the complex structures, systems and processes of government, encouraging innovative thinking will require visionary leaders that can recognize emerging opportunities. Keen leadership and proficient management is needed to establish a culture for innovation, weigh the risks and benefits of new ideas, overcome the resistance to change, motivate staff to pursue solutions, and deliver real and tangible results for citizens. In light of this, Leadership, Management and Innovation oriented service delivery solutions in the Public Service are important components in the curriculum of South Africa’s Public Administration Leadership and Management Academy (PALAMA). It is in this regard that PALAMA and South Africa’s Centre for Public Service Innovation (CPSI) find synergies to work together in a commitment to help identify, support and nurture innovative leadership, management and solutions in the public sector in a quest to improve service delivery. Enabling the attainment of this goal and sustenance of good practice is the culture of Research, this being a systematic method of exploring, analyzing, conceptualizing social life in order to extend, correct or verify knowledge aid in the construction of theory or good practice.

This conference will examine the gains and challenges of Research and Innovation in the Public Service and the role of leaders and management practice, at all levels of Government, to motivate public servants to further engage on possible means to the betterment of the knowledge base and service oriented practice in the public service. Some of the themes that will be discussed at the conference include:

  • Leading Change for Productivity and Innovation
  • Entrepreneurship in Public Service Innovation
  • Research orientation in the Public Service
  • Training and Development for state delivery capacity enhancement
  • Fostering a Culture of Responsive Leadership and Management Accountability

Social Events

South Africa is endowed with rich history and culture that conference delegates will have an opportunity to experience.

For more information visit CAP AM on-line at www .capam.org
Or contact: Joanne Hughes | Manager, Events and Sponsorship
Phone: +1 613 947 9208 Email: jhughes@capam.org
Website: http://www.capam.org
Created By: CPSI
Organizers: CAPAM and PALAMA
Participation Requirements: Open

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